Microsoft Surface Pro

Microsoft Surface Pro 11 review: the best Surface ever — and it’ll only get better

6:59 pm | June 26, 2024

Author: admin | Category: Computers Computing Gadgets | Tags: AMD, Battery Life, Microsoft Surface Pro, Surface Pro | Comments: Off

Microsoft Surface Pro 11: Three-minute review

OK, so it's time for me to eat some crow.

Last year around this time, I scoffed at the idea of Microsoft making its own Arm chip to power its Surface lineup, and I was, frankly, pretty savage in my opinion of Windows-on-Arm based on the limited number of examples that'd actually made it to market (all of which were pretty much garbage).

If I had less integrity, I could say that 'what I was really talking about was Microsoft designing its own chips and having them fabbed by TSMC the way Apple does with its M-series chips, not partnering with Qualcomm for the new Microsoft Surface Pro 11!'

But that wouldn't be honest. The new Qualcomm Snapdragon X Elite SoC in the Surface Pro 11 was co-developed by Microsoft specifically to run a new generation of Copilot+ AI PCs, with its Surface Pro and Surface Laptop leading the way. Functionally, yes, it's different than what Apple is doing, but substantively, it's not, and what Microsoft is doing is better than what Apple is doing, and the Surface Pro 11 is as good an example of that as any of this new generation of laptops now hitting the scene.

Before I go into why I think this might be the best laptop released this year, I will front-load my criticisms of the device, since I don't want them to get lost amid the praise, of which there will be a lot in this review.

First, this isn't a tablet. It's a full-featured Windows 11 OS, so making a keyboard an optional, extra purchase starting at $139.99 / £129.99 / AU$239.95 is ludicrous, and making the Surface Pro Flex Keyboard with Slim Pen (included in this review) an additional $449.98 / £439 / AU$499.95 purchase absolutely takes away from the appeal of this device. This is somewhat mitigated by a starting price of $999.99 /£1,049.99 / AU$1,899.99, so even with the additional keyboard expense, it's going to be cheaper than many of the best 2-in-1 laptops out there, but having to pay extra for a keyboard for a laptop PC will never sit right with me.

Second, Microsoft PRISM does an admirable job as an emulation layer, letting you run a lot of Windows x86 apps on the Snapdragon X Elite without any real (or at least noticeable) performance degradation, but there are still some apps that won't run at all, at least not yet. It also goes without saying that any app running through emulation is going to run slower than an app programmed specifically for Arm architecture like that in the Snapdragon X Elite.

Finally, the much-touted AI features of Copilot+ laptops are still very limited. Recall has been held back for a few months (which is fine, honestly), and Studio Effects and Cocreator work well but can feel gimmicky at times. If you buy this laptop hoping to see the future of AI PCs right now, you're going to be disappointed. Real AI-powered apps are coming soon, but they aren't here yet.

A Microsoft Surface Pro 11 on a desk — (Image credit: Future / John Loeffler)

With that out of the way, and with all that still top of mind, the Microsoft Surface Pro 11 is my favorite laptop of the year, and I don't see any on the horizon that will dislodge it. I've reviewed dozens of laptops over my last four-plus years writing for TechRadar, and the Surface Pro 11 is the device I'll want to take with me when I have to travel for work, or when I want to work somewhere outside the home or office.

From its incredible design, gorgeous display, and all-day-plus battery life, the Microsoft Surface Pro 11 is more than a match for the iPad Pro, and thanks to its full Windows 11 OS, it can do more than an iPad Pro could ever dream of doing in terms of features and functionality.

Its performance might lag behind the latest iPad Pro with Apple M4 overall, but it is still very competitive nonetheless. That said, the Surface Pro 11 was able to actually run all of my standard benchmark tests, something a MacBook can't do (an iPad even less so), and there weren't any standout weaknesses when it comes to most users.

And even though the Surface Pro 11's gaming performance is pretty laughable overall, it's not like the MacBook Air is a gaming laptop either (no matter how much Apple wants you to believe it is), and the Surface Pro 11's gaming chops are about the same as the best ultrabooks out there.

Where the Surface Pro 11 really shines, however, is its design and battery life. Easily the best-looking detachable laptop on the market, it also sports up to a 2.8K OLED display with far better color accuracy than an iPad Pro according to our tests, a 1440p webcam along the edge of the display for better framing when in landscape mode, and a lightweight but solid build that feels like the investment it is.

In terms of battery life, I'll get into more detail in a bit, but this device lives up to Microsoft's 14-four battery life claim, even edging closer to 15 hours in my local video playback tests. This is a hell of an accomplishment for an OLED laptop and underscores just how good Arm architecture is for power efficiency.

All in all, then, the Microsoft Surface Pro 11 does exactly what it has to do, does it well, and even pushes past what most users are going to expect from even the best Windows laptop of the past few years. It's not perfect, but as more developers release Arm versions of their apps and more AI apps and features roll out, this is a phenomenal laptop that will only get better over the next year and beyond.

Microsoft Surface Pro 11: Price and availability

How much does it cost? Starting at $999.99 /£1,049.99 / AU$1,899.99
When is it available? The Microsoft Surface Pro 11 is available now
Where can you get it? You can get it in the US, UK, and Australia

The Microsoft Surface Pro 11 is available now in the US, UK, and Australia, starting at $999.99 /£1,049.99 / AU$1,899.99.

For this price, you get a 10-core Qualcomm Snapdragon X Plus chip, a 2.8K LCD display, 16GB RAM, and 256GB SSD. You can upgrade to an OLED display with a 12-core Snapdragon X Elite chip, 16GB RAM, and 512GB SSD starting at $1,499.99 / £1,549 / AU$2,699. With the LCD model, you only have the option to increase storage capacity, as all configurations come with 16GB RAM.

The top-level configuration, with a Snapdragon X Elite, OLED display, 32GB RAM, and 1TB SSD, will cost you $2,099.99 / £2,149.99 / AU$3,599. As mentioned before, all of this is before spending additional money for one of several compatible keyboards. Only Wi-Fi models are available at this time, but 5G-enabled models are due out later this year.

Compared to the iPad Pro 13-inch, the Surface Pro 11 generally comes in, though the iPad Pro is going to have a better display to start. On the flip side, it starts with much less memory and you do get a fully functional Windows 11 operating system, not a beefed-up mobile OS like you get with the iPad.

Value: 4 / 5

Microsoft Surface Pro 11: Specs

Microsoft Surface Pro 11: Design

Gorgeous display
Surface Pro Flex keyboard is fantastic
Get it in Sapphire Blue, trust me

The Microsoft Surface Pro 11 is not all that different from the Surface Pro devices that came before it, but this one hits different thanks to the gorgeous Sapphire Blue colorway and lovely OLED panel in my review unit.

Featuring a 2880x1920p resolution, a dynamic refresh rate of 120Hz, and a contrast ratio of 1,000,000:1, the display is as good or better than just about any other you'll find on the market at this price. The Surface Pro 11's display also features far better color gamut coverage in our testing than the iPad Pro released earlier this year, with the Surface Pro 11's OLED panel capturing 162.7% of the sRGB and 115.2% of the DCI-P3 color gamuts, making this a fantastic 2-in-1 for creatives.

The HDR brightness on the Surface Pro 11's OLED panel is also much brighter than the iPad Pro's, with the Surface Pro 11 peaking at 878 nits while the iPad Pro was only able to get to 498 nits brightness. Meanwhile, the SDR brightness of the Surface Pro 11's OLED panel averaged about 564 nits to the iPad Pro's 476 nits.

Flipping the Surface Pro 11 over, you'll find the characteristic kickstand that Surface Pro devices are known for, and it opens easily enough but stays firm however you set it. It also has a fairly wide range, with its widest open position letting you pretty comfortably take written notes or do design work on a slightly angled surface.

The review unit I received came with a Surface Pro Flex keyboard and Slim Pen, both of which performed very well during my time with the Surface Pro 11. The keyboard is among the most comfortable I've ever typed on, and the Slim Pen, while nothing special as far as a 4,096-point stylus goes (and certainly not up to the level of a professional artist's digital tablet and pen), works pretty well with the Surface for note taking, photo editing, and illustrating work.

The keyboard easily attaches to the pins along the edge of the Surface Pro 11 and they don't detach easily, letting you carry it around without worrying that you're going to drop the keyboard.

The Flex keyboard also lets you detach it and roll the connector flap underneath the top edge of the keyboard, giving you a better typing angle. Also along the top of the keyboard is the magnetized slot for the Slim Pen. If there's a knock I have on the design, it might be that this magnet is too strong, forcing you to sometimes have to really dig in to get the pen. Considering how well Microsoft incorporates accessibility into its products, this was a surprising slip on its part, but it's not deal-breaking by any means.

You only get two Thunderbolt 4 ports, but for a tablet-like device, that's not bad at all. Being Thunderbolt 4, the ports feature charging, data transfer, and DisplayPort 1.4a video output.

The webcam is positioned along the landscape edge of the Surface Pro 11, rather than at the 'top' of the tablet like with the iPad Pro. This makes video calls much less awkward, and the 1440p webcam sends out a crisp, clear image at 30 fps. The webcam also integrates into Windows Hello for better security on the device.

A Screenshot from the Microsoft Surface Pro 11 — (Image credit: Future / John Loeffler)

The speakers are fine for a tablet-like device, but they won't wow you. If you want proper sound, you'll need to look into getting a headset to pair with the Surface Pro 11, as there is no headphone/microphone jack.

I won't speak about the other colorways, because I honestly don't want to. The only color you should consider for the Surface Pro 11 is Sapphire, which is an eye-catching powder/sky blue. It's simply much nicer aesthetically than Dune, Platinum, or Black. If you do, you'll have easily one of the prettiest laptops going, and you might even get some jealous looks from Apple diehards.

Design: 5 / 5

Microsoft Surface Pro 11: Performance

Great overall performance
Prism Emulation is pretty decent
Lags Intel, AMD, and Apple laptops

Windows-on-Arm has come a long way in the four or so years since Microsoft began rebuilding its x86-defining OS for a whole new architecture.

I won't bore you with the finer details of chip-level instruction sets and all that, but it's important to know a few things before you buy a Microsoft Surface Pro 11.

Once you've built an operating system on the foundation of a certain defined table of machine-language operations that make it all work, switching out that table of operations for a different, albeit similar, set of operations is a lot like immersive language learning.

Think about it like this: if all you've ever known your whole life is English or Spanish, landing in Beijing and trying to learn Chinese from scratch isn't an impossible task, but it is going to be much, much harder than if you'd grown up speaking it.

Microsoft has struggled for years with even some of the basics of speaking Arm, having spent four-plus decades speaking x86, and Windows-on-Arm historically struggled in that intermediate range where the OS would work, but nothing else installed on the OS would (assuming it would even install). Microsoft still isn't fully fluent in Arm, so to speak, so Windows 11 on the Surface Pro 11 still suffers the occasional app incompatibility here or there, but it is lightyears ahead of where it was in 2020, and that's largely thanks to Prism emulation.

Built into Windows 11 on the Surface Pro 11 is a software layer that acts as a translator for apps that can't work on Arm hardware, taking an app's code and converting its x86 instructions into Arm instructions. Apple's Rosetta works the same way, but just like relying on a translator in a foreign country is going to slow down the pace of conversations, translating an x86 app into Arm takes time that does impact the app's performance.

And this is where the Microsoft Surface Pro 11 really surprised me. I was genuinely surprised at how well apps ran, even in emulation. They were nowhere near as fast as native apps, but they were more than fast enough that 95% of users wouldn't even notice a difference.

Still, there are differences, and they show up pretty clearly in benchmarks.

On the plus side, the Snapdragon X Elite's multicore performance in Geekbench 6.3 was toe-to-toe with the Apple M4 in the iPad Pro, so there is a lot of room for Windows-on-Arm to grow, rather than be held back by slower Arm-based chips as it had been in the past.

But in benchmarks like CrossMark Productivity, the Surface Pro 11 lagged behind the iPad Pro considerably, scoring only 1,327 to the iPad Pro's 1,771.

In terms of creative performance, in my PugetBench for Creators Photoshop benchmark tests, the Surface Pro 11 scored 5,600 compared to the Apple MacBook Air 13-inch with M3's 8,583 in the same test. Pretty much across the board, it was the same wherever the Surface Pro 11 has to rely on Prism Emulation to run a benchmark, which puts the Surface Pro 11 at a disadvantage right out the gate.

These differences are very real, and if you need high performance for your work, then there are going to be few cases right now where the Microsoft Surface Pro 11 is going to outperform an Intel, AMD, or Apple silicon-powered laptop. You'll almost certainly be better off with one of those laptops than the new Surface Pro 11.

But performance isn't strictly a numbers game. More often than not, it's more vibes than anything, and most people need good to great performance and responsiveness and the ability to use the apps they want without any or as little fuss as possible. I spend my days testing the best computer hardware for the consumer market on the planet, and for non-gaming, non-intensive creative work, I found the Surface Pro 11's real-world performance to be a match for any of the dozens of ultrabooks I've tested in the past two years.

Performance: 3.5 / 5

Microsoft Surface Pro 11: AI features

While not an official scoring category here at TechRadar (at least not yet), it's worth breaking out the Surface Pro 11's AI features into its own discussion apart from general performance.

AI PCs are very much in their infancy, with the first consumer laptops with NPUs only shipping in early 2024. Most developers don't even have developer kits with NPUs in them yet, so the number of AI features you're going to find in an AI laptop right now is pretty small.

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Screenshots from a Microsoft Surface Pro 11 — (Image credit: Future / John Loeffler)

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The Surface Pro 11 does have some nifty features though, which show the potential of NPUs for consumers. If you've used Zoom, Microsoft Teams, or Google Meet, you've probably done a video call where you could blur your background or even swap it out for something kitschy or fun.

Studio Effects does something similar on-device, even allowing you to bring these changes into online calls so your video data isn't being processed in the cloud (at least not the blurring stuff. The video encode/decode is still being processed online). The list of available features in Studio Effects will likely expand as it moves from its current 'preview' state to a more mature production feature, so this is probably just a glimpse at what will be possible with Studio Effects over the next year or two.

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Another interesting feature is Cocreator, which lets you sketch an idea out in Microsoft Paint and Cocreator will generate a more detailed/refined image based on a text prompt and some other parameters. You can even click on the generated image and move it to the canvas, where you can refine your idea further.

Of the three AI 'launch' features for the Surface Pro 11 (the other being Recall, which isn't available as of yet), Cocreator is the most interesting. The images aren't necessarily great, and don't get me started on generative AI, copyright, and its theft from countless artists both alive and dead, but Cocreator is something I can actually see people using, if only for themselves.

The quality of the images being produced isn't nearly good enough to pass as actual art (the 45 TOPS NPU doesn't have nearly the processing power to do proper generative AI as we see from Midjourney and other gen AI tools that work in the cloud), and they're even too rudimentary for clip art or slideshow backgrounds.

Still, as an inspirational tool for the actual creative process (not just visual, but for writers and others as well), this could be something people might find helpful. It's not the kind of feature that's worth upgrading your laptop over just to get it, but it does point to where the future of the AI PC is likely to go in the next 2-3 years.

For now, that's really the only AI the Surface Pro 11 is offering as discrete features, but it's early yet. With the release of Microsoft Copilot+ Runtime, developers have a whole host of new tools to leverage the NPU to carry out AI workloads, so it's only a matter of time before AI apps hit the scene in force, and when they do, the Surface Pro 11 will be ready to run them.

Microsoft Surface Pro 11: Battery life

Nearly 15 hours of local video playback
Takes about an hour to charge to full

The keystone feature of the new Microsoft Surface Pro 11 isn't its performance, AI tools, or even its appealing design. What really sets the Surface Pro 11 apart from many Windows laptops is its battery life, which is robust enough to challenge even the best MacBooks for longevity.

In our web surfing test, the Surface Pro 11 managed a very impressive 12 hours and 10 minutes of battery life. Even more impressive was our local video playback test. With the display set to full brightness, energy saving turned off, and volume at 50%, the Surface Pro 11 squeezed out 14 hours and 33 minutes of battery life.

Considering that this is an OLED laptop, getting more than half a day's worth of use is something we really haven't seen. The iPad Pro with M4, for instance, got 14 hours and 50 minutes of battery life in our testing, and the MacBook Air 13-inch with M3 managed 15 hours and 13 minutes in our web surfing test. With some settings tweaks, there's no question that the Surface Pro 11 can go well beyond the 12-15 hours it got in our tests and stretch well into the 18-20 hour range, if not even longer.

The 47WHr battery charges fairly quickly with the included charger, but fast charging is available with a 65W or higher power cable, either through the Surface charging port or through USB.

Battery Life: 5 / 5

Should you buy the Microsoft Surface Pro 11?

Buy the Microsoft Surface Pro 11 if...

Don't buy it if...

Also consider

Apple MacBook Air 13-inch (M3)
The thin and light laptop that started a revolution in computing is still going strong, and the Apple M3 chip is about as powerful as any you'll find in this form factor.

Read the full Apple MacBook Air 13-inch (M3) review

How I tested the Microsoft Surface Pro 11

I spent about a week with the Surface Pro 11
I used it for everyday productivity and content creation work
I ran our standard suite of Windows laptop benchmarks

I spent about a week with the Microsoft Surface Pro 11, using it mostly for everyday work, futzing about online, streaming movies, and the like.

I also ran TechRadar's standard suite of Windows laptop benchmarks on the device after installing the tools as normal and with no special flags or settings used besides the tool defaults.

I've been reviewing laptops and computer hardware for TechRadar for more than four years, and have personally reviewed many dozens of laptops in just two years alone. I know what to expect from a laptop in this class and how a laptop's performance ought to match up to its price based on its competition.

We pride ourselves on our independence and our rigorous review-testing process, offering up long-term attention to the products we review and making sure our reviews are updated and maintained - regardless of when a device was released, if you can still buy it, it's on our radar.

Microsoft Surface Pro: Price & Availability

The new AI-powered Surface Laptop and Surface Pro tablet — (Image credit: Future / John Loeffler)

Pre-orders for the Microsoft Surface Pro are live in the US, UK, and Australia, with deliveries starting on June 18, 2024.

Where to pre-order

US Surface Pro pre-orders
UK Surface Pro pre-orders
Australia Surface Pro pre-orders

The Surface Pro with LCD display, Qualcomm Snapdragon X Plus, 16GB LPDDR5 RAM, and 256GB PCIe SSD storage. Upgrading to 512GB storage will bring that price up to $1,199.

The base OLED model of the Surface Pro will cost you $1,499.99/£1,549/AU$2,699, and has the more powerful Qualcomm Snapdragon X Elite SoC, 16GB LPDDR5 RAM, and 512GB PCIe SSD, but it can be upgraded up to 32GB RAM and 1TB PCIe SSD storage as well.

Microsoft Surface Pro: Early verdict

In the end, how well the Microsoft Surface Pro performs will be the biggest determination of whether this device is worth all of the hype around it, but from what I've seen in my limited time with it, everyone from creatives to office professionals may find a lot to love about it.

If the Qualcomm Snapdragon X chips live up to their promise and Microsoft is able to successfully translate x86 apps through its new Prism emulation layer, the versatility, compatibility, and style of the Surface Pro will absolutely give Apple iPad users a reason to be envious for a change.

Microsoft Surface Pro 9 5G review

1:36 am | December 6, 2022

Author: admin | Category: Computers Computing Gadgets Laptops Windows Laptops | Tags: CPU, Microsoft Surface Pro, OS, RAM | Comments: Off

Editor's Note

• Original review date: April 2023
• Launch price: Starts at $1,299 / £1,299 / AU$2,599
• Target price now (updated model): $999.99 /£1,049.99 / AU$1,899.99

Update – August 2024: The Surface Pro 9 5G was a venerable device, but it now lies defeated; completely superseded by the new Microsoft Surface Pro 11, which is a superior device in virtually every way thanks to the powerful new Snapdragon X Elite chip powering it.

It's not exactly hard to find the Surface Pro 9 5G model these days, but pricing is completely all over the shop - and frankly, there's zero reason to recommend it now that the Pro 11 is here, and cheaper for the base configuration to boot as you can see from the above pricing.

The Pro 9 5G failed to make the list of our best ultrabooks due to compatibility issues with Windows on Arm (since it used a Microsoft SQ chip rather than a conventional x86 or x64 processor), but with the advancements made in the WoA space thanks to Qualcomm's new Snapdragon chips, that's no longer such a concern - and the new model absolutely rules.

Original review follows.

Microsoft Surface Pro 9 5G: Two-minute review

You don't review a laptop such as the Microsoft Surface Pro 9 5G (or indeed any product) in a vacuum. You have to look at it from the perspective of what came before, what else is available in the market, your experience with the product, and, in our case, our long-time association with Surface gadgets.

This reviewer has been using Surface devices since Microsoft introduced them a decade ago. It's been a journey of mostly (but not always) incremental changes, many of which ensured that legacy users wouldn't be left behind. Even when Microsoft unveiled the mold-breaking Surface Pro X, it kept the OG Surface design chugging along with the Surface Pro 7.

That changed with last year's Surface Pro 8, which adopted the Pro X look for the Intel platform and was Microsoft's first USB-3-free Surface Pro device.

Microsoft's Surface Pro 9 5G takes the strategy a step further by applying the Pro brand to an ARM-based system while retiring the Pro X line. It also makes a further break with the past by dropping the 3.5mm headphone jack (a moment of silence, please).

In general, this is a winning formula. Microsoft has all but perfected the Surface Pro X design for a wider Pro-grade audience. It's a thin and sturdy Windows tablet with an expansive screen that provides all the space and visual performance you need for productivity, creativity, and consumption (it's a nice Netflix screen).

As a 5G system, the Surface Pro 9 5G stands ready to keep you connected at home and on the go without the need for a Wi-Fi connection.

The ARM system brings some neural engine-based tricks you won't get with the Intel model, such as eye tracking, gaze correction, noise suppression, and better background blurs that can blur multiple people at once. It's all mostly trouble-free, but there were hiccups, including a complete collapse of our Adobe Creative Cloud Photoshop and too many Microsoft Edge crashes.

You will pay dearly for Microsoft's most road-ready Surface Pro. The Microsoft Surface Pro 9 5G starts at $1,299.99 and that's without the Surface Pro Signature Keyboard and Slim Pen 2, which we consider critical additions to the Surface Pro 5G package and that will add another $279.99 to the package.

Ultimately, there is a lot to love about the Microsoft Surface Pro 9 5G but inconsistent operation and an eye-popping price might keep it off of our Best Laptops list.

Microsoft Surface Pro 9 5G: Price and availability

How much does it cost?
$1,299 / £1,299 Microsoft SQ3 5G Platinum, 8GB RAM, 128GB SSD
$1,399 Microsoft SQ3 5G Platinum, 8GB RAM, 256GB SSD
$1,599 / £1,599 / AU$2,599 Microsoft SQ3 5G Platinum, 16GB RAM, 256GB SSD
$1,899 Microsoft SQ3 5G Platinum, 16GB RAM, 512GB SSD
When is it out? It is available now
Where can you get it? Surface Pro 9 went on sale on October 25th in the US, Canada, and China, with additional markets to follow in the coming weeks. Check Microsoft.com for updates on local availability.

Microsoft Surface Pro 9 5G specs

Here is the Microsoft Surface Pro 9 5G configuration sent to TechRadar for review:

CPU: Microsoft SQ3 3.00 GHz
Graphics: Adreno™ 8CX Gen 3
RAM: 16GB DDR4 RAM
Screen: 13″ 2880 x 1920 PixelSense Flow Display
Storage: 256 GB
Ports: 2 x USB-C® with USB 4.0/ Thunderbolt™ 4, Surface Connector Port; Surface Type cover port
Connectivity: WiFi 6E, Bluetooth v5.1
Camera: Front-facing 5MP Camera with 1080P full HD video, 10MP read camera with up to 4K video support
OS: Windows 11 Home
Weight: 883 g (1.95 lbs)
Size: 209 x 287 x 9.3mm (W x D x H)
Battery: 47.7Whrs with 65W AC Adaptor

Microsoft's Surface line has never been what you might call an affordable option. That probably didn't matter much as Microsoft was leading the PC industry out of the wilderness to new design and market opportunities. Things are a bit different now, with many of the biggest names in PCs producing beautiful convertibles that either reflect or outdo what Microsoft has to offer. Plus, there's the cost-of-living crisis to consider. Who will be willing to splurge nearly $1,500 for a laptop?

The base Surface Pro 9 starts at $999 / £1,099 / AU$1,649 (without the Surface Pro Signature Keyboard and Slim Pen 2 - another $279). The Surface Pro 9 5G, which adds mobile connectivity and some cool neural-powered capabilities, starts at $1,299.99 / £1,299. In Australia, the Surface Pro 9 5G starts with more RAM (16GB, AU$2,599).

That's quite a premium for what may not be that much more utility. It really depends on how deeply you cherish constant connectivity and some AI capabilities. Plus, that has to be balanced with a subsystem that may or may not fully support your business-class software.

Value: 3.5 / 5

Microsoft Surface Pro 9 5G: Design

Microsoft Surface Pro 9 5G back — (Image credit: Future / Lance Ulanoff)

Lightweight aluminum casing
Smarter placement of buttons
Two high-speed USB-C ports
No 3.5mm headphone jack

For those who spent the better part of a decade using various Surface Pro devices, the Surface Pro 9 5G (and Surface Pro 8 before it) is a mix of mostly good news and a little bad.

The good news is that the 13-inch screen is significantly larger than that of, say, the Surface Pro 7, which measured 12.3 inches. However, the redesign of the Surface Pro series has resulted in a larger and slightly heavier device.

Its 287mm x 209mmx 9.3mm aluminum (formerly magnesium) body is wider and thicker than the Surface Pro 7 (292mm x 201mm x 8.5mm). And, at 878g, it's 13 grams heavier.

None of this is particularly noticeable and we'd suggest the minor bulk increase is well worth it, considering the more expansive screen.

It's a similar design to the last model, with a kickstand that can smoothly rotate until it's almost flat against the upper half of the convertible. That smooth motion makes it easy to find a perfectly "lappable" position.

The differences between the Surface Pro 9 and Pro 9 5G chassis that we're testing are minimal, but worth nothing. Whereas the Intel model has actual vent holes in the uniform ventilation channel running around the body, the fanless SQ3 model only has the channel. While there was no indication of our system overheating, the back of the Surface Pro 9 5G did get noticeably warm to the touch during normal operation.

Microsoft Surface Pro 9 5G USB-C ports (Image credit: Future / Lance Ulanoff)

Microsoft has shuffled the buttons and ports a bit since the Surface Pro 8. There's no more 3.5mm headphone jack, which may bother some who invested in either affordable earbuds or more expensive over-the-ear headphones that still use the port.

The system's two USB ports have shifted from the same side as the Surface Connector power port to the opposite side of the unit, where they have the space to themselves. Microsoft smartly repositioned the power sleep button from the side back to the top of the Surface Pro 9 5G (a space it occupied on all previous Pros up to the Surface Pro 8) and next to the volume rocker button.

The other difference between the Surface Pro 9 and its 5G counterpart is the antenna cutouts, which are at roughly 1.5-inch intervals to enable mmWave 5G.

Microsoft Surface Pro 9 5G buttons (Image credit: Future / Lance Ulanoff)

Even though the Microsoft Surface Pro 9 5G doesn't ship with the Surface Pro Signature Keyboard Cover and Slim Pen 2, we're reviewing them as a package. As such, we'll talk about the combined design of the tablet, keyboard, and pen here. As we noted above, the keyboard and pen combo list for $279 / approximately £294.28 / AU$386.95.

For us, the Signature Keyboard Cover is an indispensable companion for the Surface Pro 9 5G package.

Microsoft Surface Pro 9 5G Signature Type Cover and Slim Pen 2 (Image credit: Future / Lance Ulanoff)

At 10.75 inches wide, the keyboard is essentially full-sized and offers comfortable spacing between the keys plus 1.5mm of travel on a per-key basis for a satisfying type feel. The Alcantara cover makes for a comfortable palm rest and below the keys is a thumb-reachable and expansive 4-inch wide touchpad.

Microsoft re-engineered the type cover attachment system with the Surface Pro X to create a craftily hidden cubby for the Slim Pen 2. Instead of the pen using strong magnets to hug one side of the Surface Pro, this Pen has its own magnetized recharging bed that's hidden away when a half-inch of the type cover hugs the bottom of the Surface Pro 9 5G screen. The two components marry along the bottom edge of the Surface Pro 9 5G, which features a Surface Type Cover port.

To reveal the pen, we just pull the keyboard away from the screen and pluck out the Pen. It's always fully charged and ready to use with a pen-friendly display.

Overall, this is a more elegant and secure way to manage the pen.

Design: 4.5 / 5

Microsoft Surface Pro 9 5G: Cameras and Audio

Great camera for video conferencing
Unlock with your face
Good-enough rear camera
Great mics
Good audio

One thing Surface Pro devices have long excelled at is video conferencing, not least because they had 1080p-capable front-facing cameras long before the competition. This author often got complimented on the quality of his video feed on Surface Pro 6 and Surface Pro 7. The Surface Pro 9 5G is no exception.

The front-facing camera is still 1080p and does an even better job of making you a video call champ. On this SQ3-based model, the AI, if you enable Windows Studio Effects, keeps you in the frame by shooting wide then moving the frame around to keep you in the picture. It also makes your eyes appear as if they are still focused on the camera even when they're not, and offers better bokeh effects that can keep multiple people in the frame unblurred.

What's more, it's also supported by dual far-field microphones, which means no one will have any trouble hearing you, while the SQ3's neural engine brings special background noise-canceling capabilities.

Next to that camera is the Windows Hello camera, which we recommend setting up. It lets you unlock your computer with your face and is highly secure (it can't be fooled with a picture).

The rear of the device offers the same 10MP shooter as the last model. It creates decent if unexceptional images. It can also shoot 4K video, though we wonder how often people are shooting hand-held video with their Surface laptops.

There are also a pair of 2W Dolby Atmos-supporting stereo speakers that provide robust, clear sound. They're good for meeting audio. If you're not working, the speakers provide an excellent aural companion to any action-packed Netflix video.

Cameras and Audio: 4/5

Microsoft Surface Pro 9 5G: Display and Pen

Increasingly classic LCD screen
Good for touch and pen
13-inch is the just-right size
An excellent, ergonomic pen

Even though Microsoft has yet to upgrade its PixelSense screen technology to OLED or MicroLED, the screen is undeniably one of the better mobile work and design displays in the business.

That's because, despite that lack of core tech change, this screen offers dynamic 120Hz and a high resolution of 2880 x 1920 (267 ppi), among other things. To put that in perspective, the mini-LED-based Liquid Retina XDR display found on the Apple iPad Pro 12.9, which is also capable of 120Hz, has a resolution of 2732 x 2048, and offers a slightly lower 264 ppi.

When it comes to brightness and contrast, the Surface Pro 9 5G doesn't compare favorably to the aforementioned iPad Pro 12.9. It has a max brightness of 450 nits (iPad Pro 12.9 has a max of 1,600 nits) and a contrast ratio of 1200:1 (iPad Pro 12.9 promises 1,000,000:1).

The relative lack of brightness means that the Surface Pro 9 5G might not be the best outdoor work companion, but at home and in the office, you probably won't notice that difference any more than you will the contrast ratio differences. Naturally, some of these specs might give creative professionals pause. Even so, drawing, editing, browsing, and working in production apps never suffered during our testing.

Of course, it also has the benefit of being both a touch- and pen-friendly screen.

Microsoft Surface Slim Pen 2 (Image credit: Future)

We've long become accustomed to occasionally tapping the screen to select something on a Surface device and highly recommend picking up the Slim Pen 2 for both artistic and note-taking pursuits.

Not only does it look as if black ink is flowing out of the tip of the beautifully designed Slim Pen 2 and onto the screen, but the latest Pen offers even more precise haptic feedback to make it feel as if you're scratching a pencil across real paper.

Microsoft Surface Pro 9 5G writing on screen closeup — Microsoft worked to move the digitizing panel as close to the surface (get it) as possible. The result is that it looks like digital ink is flowing out of the Slim Pen 2 tip. (Image credit: Future)

Aside from that haptic tweak, the Slim Pen 2 is no different than the one found on the Surface Pro 8, and that's fine with us. We like the drafting pen design, which is lightweight, comfortable to hold, and never slips from your grip.

Unlike an Apple Pencil 2, Microsoft's Slim Pen 2 makes use of both ends of the digital writing implement. There's the business side, which is as useful for drawing in Sketchable as it is for journaling in Journal, and then there's the eraser side, which is both a button and a digital eraser. There's also a button along the pen body that you can use to activate various features in a number of apps. In Sketchable, for instance, it can be used to quickly access the eye-dropper color picker.

Drawing on Microsoft Surface Pro 9 5G is fun. Here, we're using Sketchable (Image credit: Future/ Lance Ulanoff)

Display and Pen: 4/5

Microsoft Surface Pro 9 5G: Windows 11

Microsoft Surface Pro 9 5G running Windows 11 (Image credit: Future)

The news on Windows 11 running on the ARM-based SQ3 is mostly but not all good.

Microsoft's Surface Pro 9 5G is an excellent home for Windows 11, which is unsurprising considering that Microsoft designs both the platform and these computers. In general, it's a stable environment for the 37-year-old OS. However, there are some persistent reminders that Windows is not running on an Intel X86 platform.

During normal use, we encountered a number of bugs. Some were small (weird screen glitches) and others hampered our productivity. Microsoft's own Edge browser had a habit of crashing and wouldn't run smoothly until we rebooted our system. And, yes, we updated the OS.

More worrisome, though, was an Adobe Creative Cloud bug that is now preventing Adobe Photoshop CC 2023 from running on the Surface Pro 9 5G. When we looked up the bug on Google, we found that this was an issue first seen with the ARM-based Surface Pro X. It's disappointing that this issue has somehow carried over to Microsoft's latest SQ3-based Surface Pro 9.

Obviously, thin and light systems such as the Surface Pro might not be a creator's first choice and you may never personally run Adobe Photoshop on a Surface Pro 9 5G. However, we've been doing just that on Surface Pro devices for years, and think it's fair to expect that any system with the "Pro" name should be able to do so.

These are not deal breakers, as we were eventually able to stabilize Edge (it may have been a mid-review Edge update that did it) and there are other image editing options including Window's own Photos. Still, it's a reminder that this isn't your grandparents' Windows system with that trusty, always-compatible X86 underneath. Then again, ARM compatibility is a thousand times better than it was when Microsoft tried this with one of the earliest Surface systems and Windows RT.

Amazon App Store on Surface Pro 9 5G (Image credit: Future)

One benefit of having an ARM-based CPU is that you can easily run mobile apps on the desktop platform - you just have to choose from the Amazon App store's somewhat narrow list.

Microsoft has not given anyone a clear explanation for why we still can't get Google Play on its SQ3-based Surface. We have nothing against Amazon's App store, the same one you'll find on all its Fire Tablet devices, but it is not the full Android store.

To access these Android Apps, you have to run the awkwardly-named Windows Subsystem for Android. Fortunately, that only needs one activation and, after that, you go direct to Amazon App Store for the Android apps.

Amazon App Store on Microsoft Surface Pro 5G: Playing Angry Birds 2 (Image credit: Future)

The App store takes almost a full minute to launch and the list of apps is mostly of the Candy Crush variety, However, we did find a few that we liked, including Among Us, Hill Climb Racing 2, and Angry Birds 2.

Game performance ranges from just OK to good. We saw some stuttering and had a few issues with audio (as in, no audio at all).

We did eventually get our games running smoothly and especially enjoyed tearing around and completing tasks in Among Us.

For now, the ability to run Android apps on a Windows platform remains little more than a curiosity, but that is set to change as Google Play Games is finally coming to Windows 11. It was not ready in time for this review, though.

Windows 11: 3.5 / 5

Microsoft Surface Pro 9 5G: Performance and Battery

Microsoft Surface Pro 9 5G power port (Image credit: Future / Lance Ulanoff)

Peppy
Good for most laptop-grade tasks
All-day battery life

Benchmarks

Here's how the Microsoft Surface Pro 9 5G (2022) scored in our suite of benchmark tests:

3DMark Time Spy: 913; Fire Strike: 2,940; Night Raid: 13,013
GeekBench 5.4: 1,125 (single-core); 5,849 (multi-core)
Handbrake (ARM native): 12:58
Handbrake (ARM emulated): 8:40
Battery Life: 10 hours and 41 minutes

Despite the lack of full support for some of the PC world's most powerful apps, this is generally a well-performing system that never makes you feel like you're carrying a phone in PC's clothing.

We had multiple apps and many browser tabs open while driving a second HD screen and never saw a performance issue.

Benchmark numbers, especially on Geekbench, fall nearly in line with Apple's best mobile silicon, the A16 Bionic. As expected, the ARM-based system was bested across virtually all benchmarks save battery – where the Surface pro 9 5G got almost an hour more Wi-Fi-based web surfing. Microsoft promises 19 hours. Anecdotally, we got almost 16 hours of battery life with mixed-use. As always, your battery mileage will vary depending on core use.

As the 5G in the name denotes, the Microsoft Surface Pro 9 5G is always ready to connect. We didn't get a pre-paid plan for it and had no opportunity to test out its 5G capabilities. That said, we used it with a variety of WiFi networks and tethered it to our 5G phones. In all cases, it performed well.

Performance and Battery: 4/ 5

If you put battery life and versatility at the top of your Windows 11 PC wishlist, there are few better-positioned systems than the Microsoft Surface Pro 9 5G.

It's a tablet with phone-like battery life and a touch screen. It's a big-screen laptop with exquisite Slim Pen 2 compatibility. It's a productivity maven when you pay that extra $279 for the Surface Signature Keyboard and Slim Pen 2 combo. It's got at least 10 hours of battery life (and maybe a lot more if you manage it right) and is ready to connect to your nearest 5G network.

Microsoft Surface Pro 9 5G: Report card

Should you buy a Microsoft Surface Pro 9 5G?

Buy it if...

Don't buy it if...

Also consider

Microsoft Surface Pro 8 review

9:12 pm | December 8, 2021

Author: admin | Category: Computers Computing Gadgets Laptops | Tags: CPU, Microsoft Surface Pro, RAM | Comments: Off

Editor's Note

• Original review date: May 2021
• Launch price: $1,099 / £999 / AU$1,649
• The Microsoft Surface Pro 8 is not longer generally sold, but newer models with updated specs are available for a lower price

Update – September 2024: You are going to be hard-pressed to find a new Microsoft Surface Pro 8 on sale right now, and even if you did find one, you're almost certainly going to be better off buying the new Microsoft Surface Pro 11.

The only way you should really be looking to buy this device in late 2024 is if you can find it steeply discounted by 40-50%, otherwise, sales on more current models will likely give you a much better value.

Original review follows.

Microsoft Surface Pro 8: Two-Minute Review

The Surface Pro 8 could be old news, folks: the Microsoft Surface live event is taking place on October 12, and all current leaks point towards us seeing our first glimpse of the hotly-anticipated Surface Pro 9. Still, you can read out original review of the current-gen model right here - we loved it when it came out in 2021, and we still love it today.

With the Surface Pro 8, Microsoft finally took the aging design of the Surface Pro lineup and completely modernized it. This is the biggest change we’ve seen on this flagship device in years, rolling out some long-overdue design improvements like thinner bezels, rounded edges, and the inclusion of the Thunderbolt 4.

The Surface Pro 8 is still very much recognizable as part of Microsoft's core line of Windows devices, a one-time candidate for our best tablets list and still one of the best Windows tablets. At the same time, it truly feels like a new generation with these design changes and some of the fastest hardware that's ever been seen in a Windows tablet. And, although we are lamenting the loss of some legacy ports, this is the best Surface Pro we’ve got in years. And, it also comes with the new Windows 11 operating system pre-installed.

Unfortunately, all those much-needed improvements come with a price increase. With its price of entry at $1,099 / £999 / AU$1,649, the Surface Pro 8 is also the most expensive – a lot more than its predecessor, the Surface Pro 7, that started at $749 / £799 / AU$1,249 – and that makes it harder to sell. Still, Surface Pro users who’ve been waiting for years for a proper update finally have one that’s worth upgrading for.

Surface Pro 8 outside on a table showing Windows 11 desktop — (Image credit: Future)

Microsoft Surface Pro 8: Price and Availability

Spec sheet

Here is the Surface Pro 8 configuration sent to TechRadar for review:

CPU: 3.0GHz Intel Core i7-1185G7 (quad-core, 12MB Intel Smart Cache, up to 4.8GHz with Turbo Boost)
Graphics: Intel Iris Xe Graphics
RAM: 16GB LPDDR4x
Screen: 13-inch QHD (2,880 x 1,920) touch
Storage: 256GB SSD (PCIe, NVMe, M.2)
Ports: 2 x Thunderbolt 4, combi audio jack, Surface Connect port
Connectivity: Wi-Fi 6; Bluetooth 5.1
Camera: 1080p IR Webcam
Weight: 1.96 pounds (891g)
Size: 11.3 x 8.2 x 0.37 in (287 x 208 x 9.3mm W x D x H)

The Surface Pro 8 is available today, starting at $1,099 (£999, $1,649). That will get you an Intel Core i5-1135G7 processor, 8GB of RAM and a 128GB SSD.

It's a pretty big bump from the Surface Pro 7, which launched at just $749/£799/AU$1,249. However, that was for a configuration with just a Core i3 processor and 4GB of RAM. But the Pro 7 configuration with a Core i5, 8GB of RAM and a 128GB SSD launched for just $899/£899/AU$1,499, which is a full $200 cheaper in the US. It's a pretty massive price difference.

Of course, if you want a more powerful Surface Pro 8, you can pay to upgrade it. You can upgrade the Surface Pro 8 all the way to an Intel Core i7 processor, 32 GB of RAM and a 1TB SSD, which will set you back $2,599 in the US.

In the UK and Australia, the Surface Pro 8 tops out at 16GB of RAM, but with the same specs otherwise, and that top-end spec will set you back £2,059 / AU$3,299.

That makes the Surface Pro 8 the same price as the 12-9-inch iPad Pro to start, and we're not sure that's a comparison Microsoft wants, at least when it comes to performance. In our testing, the Apple M1, which is in both the iPad Pro and some Macs, absolutely wipes the floor with 11th-generation Intel U-series processors. Microsoft has some pretty stiff competition with its oldest rival.

Microsoft Surface Pro 8: Design

The Surface Pro lineup kind of started to stagnate for the last couple iterations. Both the Surface Pro 6 and Surface Pro 7 were just spec updates of the Surface Pro 2017. That wasn't necessarily a bad thing, as four years ago, the Surface Pro was a pretty fresh device. But now it needs a pretty substantial redesign, especially in the face of the new iPad Pro, which Microsoft has pretty much left alone since its introduction.

The Surface Pro 8, luckily, brings some much-needed design improvements to the table. The easiest one to notice is the new graphite color, which simply looks incredible. While it seems like Microsoft has been focusing on lighter shades for its devices in recent years, the darker colors with this year's lineup look incredible.

The chassis is also refined, with more rounded edges, that seem much more comfortable to hold for long periods of time, rather than the flat sides with sharper corners.

Bezels are also smaller than ever, and this is that final thing that makes the Surface Pro 8 look like an all-new device, rather than a relic from the early 2010s. It makes the screen look so much bigger, and makes the device look more premium than ever – which is good, because it's also more expensive than ever.

The smaller bezels do more than just look good, though: they allow for an 11% larger display. The Surface Pro 8 now has a 13-inch PixelSense display with a resolution of 2,880 x 1,920. That's right in the middle of 1440p and 4K, but for a 13-inch display, it's absolutely gorgeous. What makes this display even better is that along with the bigger size, it also has a 120Hz refresh rate. This is definitely not a gaming device, but take it from us – once you use a high-refresh display, even for everyday computing, you're not going to want to go back.

The display is configured to 60Hz out of the box, mainly in the interest of boosting battery life, but you can enable it at any time by going into your display settings.

On The Surface Pro 8, the display hits 103% of the sRGB spectrum and has a peak brightness of 467 nits, which makes this one incredibly gorgeous display. Everything we've watched on this thing, whether it's Bob's Burgers in bed or the green text on the black background of our command prompt, has looked incredible.

This is doubly important for a device like the Surface Pro 8, as this lineup is especially popular with artists, who will need the color accuracy to get their work done. It's just kind of a bonus that consuming content looks great, too.

Sound quality isn't quite as good as what the Surface Pro 8 offers visually, but it's far from the worst sound we've heard in a laptop. Listening to 'Comfort In The Grave' by Vision Video, the highs are perfectly clear, but the bassline kind of gets lost in the background.

There's not really a lot of real estate available for speakers though, so they're honestly better than we'd expect. Though, you'll still be better off with a pair of headphones.

Usually, Microsoft pairs the launch of a new Surface Pro with a whole new lineup of Surface accessories, like a new pen and Type Cover. This time around, though, Microsoft is sticking with the same Type Cover that launched with the Surface Pro X, and which has apparently been incredibly popular. That means you might not need to buy a new Type Cover if you upgrade, which is good because Microsoft still isn't including it in the box.

Microsoft has also finally changed the ports. For years, the Redmond company has refused to use Thunderbolt, citing security concerns. It must have found a way around them, however, because the Surface Pro 8 has full support of Thunderbolt 4. This means a whole new world of accessories and peripherals are finally open to the Surface Pro 8, including external GPUs, which are a huge boon to the creative professionals that are most likely to buy a Surface Pro in the first place.

The Surface Pro 4 has two Thunderbolt 4 ports, a 3.5mm headphone jack and the Surface Connect port. It does lose the USB 3.0 Type-A port that the Surface Pro 7 had, but we're actually fine with that - it is a tablet, after all.

However, it's not all rosy here. Microsoft still insists on selling the Type Cover and Surface Pen separately, which is absurd given the higher price tag this time around. We kind of get the Surface Pen being optional, but we can't imagine ever buying this tablet and not also getting the Type Cover.

The Type Cover itself is still great, as it's the same one as Microsoft debuted with the Surface Pro X, which means it has a handy little wireless charging area for the Surface Pen - but, again, that's sold separately.

Key travel is surprisingly deep for how thin the keyboard is, and the wide spacing on the keys means you're always comfortable typing. The only place the Type Cover falls apart is its touchpad, which is mediocre at best. But given that this device excels so much as a touch device, it's not that big of a deal.

Microsoft Surface Pro 8: Performance

Benchmarks

Here’s how the Surface Pro 8 performed in our suite of benchmark tests:

Cinebench R23 CPU: 4,877 points
3DMark Time Spy: 1,722; Fire Strike: 4,666; Night Raid: 16,998
GeekBench 5: 1,288 (single-core); 4,955 (multi-core)
PCMark 10: 4,361 points
PCMark 10 Battery Life: 8 hours 15 minutes
Battery Life (TechRadar movie test): 6 hours 32 minutes

With a device that's meant to be as portable as the Surface Pro 8, performance is always a difficult balance to strike. You want it to be fast, but you don't want to push it so hard that battery life goes down the toilet and it becomes too hot to handle.

Microsoft has apparently put a lot of effort into re-engineering the internals of the Surface Pro 8, and it allowed the company to configure the processor with a higher TDP than past versions of the tablet – boosting it to 23W instead of the 15W of the Surface Pro 7's processor.

That's not going to be a night-and-day difference, but combine that with just how much faster Tiger Lake, compared to the the low-power Ice Lake chips in the last laptop and Microsoft is claiming up to a 2x performance increase. That's a pretty bold assumption, and unfortunately the Surface Pro 8 falls short of that mark.

That doesn't mean that it's not faster, in fact in Cinebench R15 - a test we've retired and replaced with Cinebench R23 - the Surface Pro 8 is nearly 50% faster than the Surface Pro 7, which is a pretty incredibly generational increase. The difference isn't as stark in GeekBench 4, but it's still noticeably faster.

What's more impressive, though, is how the Surface Pro 8 fares against its big sibling, the Surface Laptop Studio. The tablet is just 12% slower than Microsoft's so-called creative workstation in Cinebench, and just 5% slower in GeekBench. This is all in spite of the fact that the Surface Pro 8 is half as thick as the Laptop Studio and nearly half the weight.

The Surface Pro 8 can't compete when it comes to graphics, as it's using the integrated Xe graphics instead of the dedicated Nvidia RTX A2000, but still. If you just need CPU performance, there's pretty much no reason to go for the Surface Laptop Studio over the Surface Go 8.

Microsoft Surface Pro 8: Battery Life

One of the biggest downfalls of the Surface Pro 7 was its battery life, lasting a paltry 3 hours and 12 minutes in the PCMark 8 battery test. We've since graduated to PCMark 10, but the Surface Pro 8 knocks that number out of the park with 8 hours and 15 minutes, making this a device you can totally use to work all day without needing a charger.

This is probably largely due to Microsoft's decision to adhere to the Intel Evo program and to limit the refresh rate of the display to 60Hz by default. With how portable the Surface Pro 8 is, it's nice to know it's not going to run out of battery within a couple of hours, as the charger can add extra bulk.

The numbers are slightly less impressive with our video playback test, where the Surface Pro 8 lasts just 6 hours and 32 minutes, but that's still a pretty nice little Netflix binge.

Microsoft Surface Pro 8: Webcam and Microphone

Unless you've been living under a rock, you've probably realized that video conferencing is more important now than it has ever been, and having a laptop (or tablet) with a decent webcam is a godsend, as we all want to look good in our morning meetings. And luckily, the Surface Pro 8 has one of the best webcams we've ever used in a mobile computing device.

In all of the calls we've taken in our time with the device, both for work and for chats with friends and loved ones, we've come through perfectly clearly without any kind of distortion or problems with focus. And, the front-facing camera is also Windows Hello compatible, so you can use it to log in.

But of course, because this is a tablet, it also has a rear-facing camera. And, it's, well, fine. It's not as good as what you likely have on your phone, but it's perfectly ok for taking a quick snap of a pet if you don't have your phone handy.

The microphone is also fantastic, especially considering the form-factor. Our voice comes through nice and clear with no distortion, and the tablet does a great job at filtering out background noise, so we don't even need to use headphones in calls.

Microsoft Surface Pro 8: Software and Features

One of the best things about getting any Surface device, including the Surface Pro 8, is that you're getting a pure install of Windows 11, without any kind of bloatware. Microsoft installs a totally pure version of the operating system, and as a result, you don't get any annoying popups or useless programs opening for no reason - unless you install them yourself.

Should I buy the Surface Pro 8?

Don't buy it if...

Also consider...

First reviewed December 2021

How We Test

Editor's Note

• Original review date: October 2019
• Launch price: Starts at $749 / £799 / AU$1,249
• Target price now: No longer available

Update – September 2024: At five years old, it shouldn't be surprising that the Surface Pro 7 is no longer available for purchase - and frankly, you wouldn't want to buy one now anyway.

That's because the latest model, the Microsoft Surface Pro 11, is an absolute beast compared to this outdated version of Microsoft's signature Windows tablet. The newfound power of Qualcomm's Snapdragon X Elite chip, combined with Microsoft's improved Prism emulation for running Windows on Arm-based processors, has arguably made the Pro 11 the best Surface device ever - a far cry from the rather wonky SQ-series chips powering older Surface devices like this.

Of course, those newfound powers and updated design (plus half a decade of inflation...) mean that the Surface Pro 11 is a bit pricier, starting at $999.99 /£1,049.99 / AU$1,899.99. For my money, though, it's well worth the new price - as someone who bought a first-generation Surface way back in 2012, I'm over the moon to see the product line finally achieve greatness.

Original review follows.

Microsoft Surface Pro 7: Two-Minute Review

We had hoped the Surface Pro 7 would have fixed all the issues that the Surface Pro 6 had when it was released. But its successor unfortunately does not do much to right the ship and establish itself as one of the best tablets. This was the perfect opportunity to get the product line back on course but this update ends up falling short where it matters.

That’s not to say that there are no improvements here. The Surface Pro 7 comes with an increasingly important USB-C port as well as some updated components. But, there’s not much else beyond that making this a hard device to recommend unless you want to stick with the Surface Pro line and have an outdated model. In fact, if you’re willing to spend the extra cash, the newer release, Surface Pro 8, is the better machine.

As with the Surface Laptop 4, this shows that Microsoft can still make great portables when it makes the effort. It’s just that the Microsoft Surface Pro 7 comes up short. If you’re on a budget, however, you could potentially get it at a good price now that a newer model is available.

Microsoft Surface Pro 7: Price and Availability

Spec sheet

Here is the Surface Pro 7 configuration sent to TechRadar for review:

CPU: 1.1GHz Intel Core i5-1035G4 (quad-core, 6MB cache, up to 3.7GHz boost)
Graphics: Intel Iris Plus Graphics
RAM: 8GB DDR4x
Screen: 12.3-inch, 2,736 x 1,824 PixelSense display (Contrast ratio: 1,500:1, 100% sRGB color, 10-point multi-touch, 3:2 aspect ratio)
Storage: 256GB SSD
Ports: 1 x USB 3.0, 1 x USB-C 3.1, microSDXC card reader (UHS-I), headphone/mic jack
Connectivity: 802.11ax Wi-Fi 6 (2 x 2 MIMO), Bluetooth 5
Cameras: 8MP rear-facing, auto-focus camera (1080p HD); 5MP front-facing, 1080p HD camera
Weight: 1.7 pounds (771g)
Size: 11.5 x 7.9 x 0.33 inches (292 x 201 x 8.5mm; W x D x H)

The new Surface Pro 7 starts at $749 / £799 / AU$1,249 as with previous versions and comes without the Type Cover ($129, £149, AU$249) and Surface Pen ($99, £99, AU$139) included. That means this price is fairly par for the course.

That base configuration gets you an Intel Core i3 processor (CPU) 4GB of memory (RAM) and a 128GB solid-state drive (SSD), with the latter points upgradeable to as much as 16GB and 1TB capacity, respectively.

This pricing, again, is inherited from previous versions, but it's still not a great deal when you're spending upwards of 1,000 bucks or quid to get the full experience with the accessories that are still sold separately.

The Surface Pro 7 that we’re reviewing here will cost you $1,199 in the US. Again, that’s without the Surface Pen and Type Cover that Microsoft has included in our review sample. To get the full Surface Pro experience at this configuration, you’ll be spending around $1,460 in the US.

That said, a similarly configured 12.9-inch iPad Pro – with 256GB of storage, the Smart Keyboard Folio, and second-generation Apple Pencil – originally cost around $1,480 in the US. Apple is just as guilty for selling accessories separately that are arguably central to the experience.

So it doesn’t look like Microsoft is way out with its pricing, and you’re getting a full mobile PC with Microsoft’s tablet option, but it’s nevertheless a bit egregious.

Image 1 of 10

The display bezels are awfully thick for a tablet in 2019. (Image credit: Future)

Image 2 of 10

The Surface Pen is still not included in the box. (Image credit: Future)

Image 3 of 10

Not much has changed about the Surface Pro 7 design from last year’s model. (Image credit: Future)

Image 4 of 10

The Type Cover keyboard now has deeper-feeling travel as well as a bouncier feel as our fingers leave the keys. (Image credit: Future)

Image 5 of 10

The touchscreen is just as sharp, vibrant and responsive to touch as the previous generation. (Image credit: Future)

Image 6 of 10

The device still measures 11.5 x 7.9 x 0.33 inches (292 x 201 x 8.5mm). (Image credit: Future)

Image 7 of 10

The tablet also still comes in the same matte black and silver aluminum finishes. (Image credit: Future)

Image 8 of 10

This is essentially the same Surface Pro you’ve known for years. (Image credit: Future)

Image 9 of 10

We appreciate the Alcantara fabric that makes a return with this Type Cover. (Image credit: Future)

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Microsoft has finally included a USB-C port. (Image credit: Future)

Microsoft Surface Pro 7: Design

Microsoft may have finally included a USB-C port, but absolutely nothing else has changed about the Surface Pro 7 design from last year’s model. The device still measures 11.5 x 7.9 x 0.33 inches (292 x 201 x 8.5mm) and weighs 1.7 pounds (770g). The tablet also still comes in the same matte black and silver aluminum finishes.

The tablet's touchscreen still comes in at 12.3 inches on the diagonal with a 2,736 x 1,824 resolution (267 pixels per inch) and 3:2 aspect ratio. It's just as sharp, vibrant and responsive to touch as the previous generation, which was already quite impressive. But, again, this specification hasn’t changed in years, and could use an update at least in features, such as HDR and enhanced color gamut coverage. Also, the bezels are awfully thick for a tablet of this price in 2019.

Now having issued practically the same tablet for two years, it’s becoming clear that either Microsoft has reached its limits on the original Surface Pro design, which is unlikely, or the company is simply no longer interested in tweaking the Surface Pro any more – except for tinkering with the Pro X.

Instead, it feels like Microsoft is far more inspired by its upcoming dual-screen devices, which will likely herald the future of the company’s hardware design – depending on how successful they are.

As for the most major Surface Pro 7 design change, we get USB-C at long last, but it’s on the USB 3.1 standard and not Thunderbolt 3. With that, you get the versatility of this new connection without the raw throughput of the Thunderbolt 3 technology.

Apple and countless other competitors at similar price points have widely adopted Thunderbolt 3, which makes its absence in the Surface Pro 7 more glaring. While Apple didn't including it in the iPad Pro, it did with the similarly-priced 13-inch MacBook Pro, for example.

Now, Microsoft has improved the device's studio microphones for stronger accuracy when using Cortana with your voice, but that's such a minor improvement it's hardly worth mentioning.

In Microsoft’s favor, however, the Type Cover keyboard now has deeper-feeling travel as well as a bouncier feel as our fingers leave the keys. This is an upgrade for sure, though will certainly be an adjustment for longtime Surface Pro users – at least for a few minutes. Meanwhile, the Type Cover’s touchpad remains unchanged, and is just as smooth and responsive to the touch as ever.

We also appreciate the Alcantara fabric that makes a return with this Type Cover, which appears and feels to be more tightly woven than before. Hopefully this will make the fabric more stain resistant, as Microsoft claims.

All told, this is essentially the same Surface Pro you’ve known for years, only now it features a more versatile USB-C port in lieu of a DisplayPort connection. Why not drop the original USB-A as well for another USB-C? Who knows. There is a lot that could have been done to improve this product at the same price that simply wasn’t done, so forgive us for being nonplussed by the Surface Pro 7 design and feel.

Microsoft Surface Pro 7: Performance

Benchmarks

Here’s how the Surface Pro 7 performed in our suite of benchmark tests:

PCMark 8 Home: 3,312
Geekbench 4 (Single-Core): 5,904; (Multi-Core): 17,512
Cinebench CPU: 559; Graphics: 61 fps
PCMark 8 Battery Life: 3 hours and 12 minutes
TechRadar Battery Life Test: 6 hours and 2 minutes

The Surface Pro 7 was the first of its kind using one of Intel’s 10-nanometer (nm) processors (CPUs) across all specifications, and the numbers certainly show that.

With that in mind, expect a device that’s much faster at processing both everyday tasks and more commonplace ones, not to mention stronger graphics potential now with Intel Iris Plus graphics over an Intel UHD graphics processor (GPU).

The latter should contribute to stronger media streaming, especially at higher resolutions, as well as a slightly expanded gaming profile.

The Surface Pro 6 of 2018 employed a 14nm Intel Core CPU, which was fine for the job (and arguably still is), but this CPU has brought that transistor size down to 10nm, which means more transistors in the same overall CPU die space. Basically, with more transistors comes better performance, and it shows in the numbers.

For example, the Surface Pro 7 gets an impressive 25% boost in the Geekbench 4 multi-core test over the Surface Pro 6. Likewise, the Cinebench graphics test sees a 15% increase in performance in Pro 7 versus Pro 6, hitting the almighty 60 frames per second mark.

Could you expect to game on the Surface Pro 7? Sure, as Intel promises smooth 1080p gaming from its latest CPUs, but we certainly wouldn't buy this tablet for that purpose. You might be able to get Fortnite to a playable frame rate at 1080p, but why bother when you could grab a solid gaming laptop for the same price?

In short, this tablet is going to chew through all ordinary computing tasks, and serve as a fine portable multitasker to boot that can handle the odd gaming session over lunch. The additional graphics brunt should also serve digital artists well to boot. It’s all in all a major bump forward in performance that power users will definitely see, but that the average user likely won’t notice.

Battery life

Microsoft Surface Pro 7: Battery Life

However, when it comes to lasting power, we’re not seeing the same levels of battery life exhibited by the previous generation Surface Pro and its 14nm Intel Core CPU. In our tests, the Surface Pro 7 fell more than two hours short of the 8 hours and 45 minutes that the 2018 Pro 6 achieved in our local battery rundown test.

Likewise, the Surface Pro 7 came up more than 45 minutes short of the PCMark 8 battery test, with the Pro 6 clocking in at a straight 4 hours.

You would normally expect battery life to increase when moving to supposedly more efficient processor architecture. However, Core i5 and i7 versions of Intel’s CPUs made major boosts to graphical performance, which could come at the expense of battery life.

Hardware manufacturers and software makers – of which Microsoft is both – have had half a decade now to optimize their products around Intel’s 14nm silicon. They’ve likely had a fraction of that time to prepare for and adapt to Intel’s 10nm chips, and this could explain why the Surface Pro 7's battery life is worse than the previous model's.

Oddly enough, if it’s peak battery life you’re after, you may be better off picking up one of Microsoft’s Surface Pro 6 models. That is, at least until the company improves the Surface Pro 7 battery life via firmware patches, which is entirely possible, and we'd argue quite likely.

Microsoft Surface Pro 7: Software and Features

Like just about every Surface before it, the Surface Pro 7 isn’t necessarily feature-rich or has many key pieces of software to discuss, which has its pros and cons. The major pro here is that there is practically no bloatware on this tablet at all, as it’s issued directly from Microsoft.

Another pro is the Windows Hello facial recognition, which uses the tablet’s infrared camera next to its webcam, and is as speedy and accurate as before. Once again, we can open the tablet from its Type Cover and it’s already logged us into Windows 10. Talk about instant-on performance.

However, there is basically nothing else in the way of distinctive software and features. If it’s on this tablet, you can get it on any other Windows 10 tablet. That includes the Your Phone feature, which allows you to sync up an Android phone with Windows to see and respond to text messages, edit calendar entries or even take calls.

Microsoft Surface Pro 7: Our Verdict

All things considered, the Microsoft Surface Pro 7 is one of the company’s most powerful Surface tablets. However, that boost in power appears to come at a cost to battery life.

If you’re willing to wait for those battery life improvements to come, and you don’t necessarily need all day staying power, then by all means jump in on the most technologically advanced Surface ever. But, know that those technological gains aren’t exactly massive, and come at the expense of other aspects of performance, specifically battery.

We honestly would have expected a bit more advancements from the seventh Surface Pro tablet. USB-C is nice, but for a device at this price should be Thunderbolt 3, and the display bezels are awfully thick for a tablet in 2019. It appears that Microsoft has saved all of this year’s advancements for its Pro X, which is a shame for anyone looking to pay the same price. In short, the Surface Pro 7 isn’t far enough of a leap over the Pro 6 for us to recommend it to either upgraders or folks just getting into Microsoft’s tablet.

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First reviewed November 2019

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