N-Able Passportal, previously known as SolarWinds Passportal, is rated among the best password managers across the web.  

No matter what brand you know it as, though, there’s lots to like about Passportal. It’s a powerful yet intuitive program aimed at high-end business users, and it comes with a selection of impressive features to make business password management fast and straightforward.

We’ve dug deep to see if Passportal should be added to your organization’s IT portfolio – and we’ve explored our other favorite business password managers here.

N-Able Passportal: Plans and pricing

Unfortunately, N-Able doesn’t openly advertise the prices of its Passportal password management software. It’s available as a stand-alone product or as part of a larger N-Able and SolarWinds software package, but you will have to contact the sales team to get a custom quote.

However, a free trial is available on request, so you can test the program before committing to a purchase. What’s more, online reports suggest that prices start from a relatively affordable $18 / £18 / AUD$25 per user, per month.

While we can’t confirm this, and the company’s media contact did not respond to our request for more information, if the reports are at least vaguely true, they make N-Able Passportal one of the most expensive password managers around, so it has high expectations to meet up to.

Despite the lack of surface-level transparency, N-Able Passportal has amassed around 165,000 SMB clients and retains 3 million assets. The company, which devolved from SolarWinds in July 2021, now offers a broad range of managed services like remote monitoring and management tools, a cloud backup tool, and endpoint protection including AI ransomware detection, so it’s clear that you’re in safe hands with a company that’s exceptionally experienced in cybersecurity. 

N-Able Passportal: Interface and performance

N-Able Passportal is backed by an impressive range of features that put it up there with the best business password management software on the market.

For one, all users will have access to highly functional browser extensions. These are available for Chrome, Firefox, and various other popular browsers, and they provide impressive password management tools at the click of a button.

Passportal also comes with a highly secure password generator. It enables you to create custom passwords when required and can even be set to change multiple passwords at once.

As the system administrator, you can create clear user permissions that specify who within your organization is allowed to access what passwords. This is done through a folder system, where different passwords are stored in different folders. Then, you can simply set access permissions to these folders. What’s more, if someone feels like they need to use a password that they don’t have permission for, they can simply request access via their dashboard.

If you take care of password management for clients, you can rebrand the Passportal interface with your own logo and branding. This allows you to provide high-quality, secure password management services under your own business name.

The Passportal user interface is neat and intuitive, but at the same time, superbly detailed. Menu buttons across the top of the screen allow you to view notifications, access your saved passwords, and review management history. You can also search for various passwords or access credentials, add new login details, or edit existing entries.

As the system administrator, you will also be able to manage access permissions and users via the menu on the left of the screen. Ordinary users will only have access to the My Vault and Company Vault portals, which are used to store and manage personal and company credentials respectively.

There is actually a mobile app, but it’s clearly a work in progress and lacks the polish of the online service. It’s unclear whether N-Able will continue to work on the app, or whether it has decided that its target customers are enterprises that don’t really deal with apps, anyway. Regardless, security updates are frequent enough, which is what you would expect and hope of a cybersecurity-first company. 

There’s no mention of passkeys on the N-Able site, which would be a minor cause for concern if it were a regular, consumer-facing password manager. With passkeys becoming more common and wider iOS and Android support coming later in 2023, websites are beginning to allow consumers to use passkeys.

However, businesses are still likely to use a combination of regular login methods with two-factor authentication (2FA) and single sign-on which allows them to log in with one master account, thus reducing or completely eliminating the need for a password manager. Ultimately, passkeys are in their infancy and it’s likely to take a long time for them to gain any form of momentum in business circles.

N-Able Passportal: Security

Like all the best password managers, N-Able Passportal is backed by a selection of powerful security features. For one, it uses secure, cloud-based hosting through the Amazon Web Services platform. This highly redundant and scalable system ensures you always have access to your passwords and other credentials.

All data is backed up with a point-in-time recovery system to secure servers. With this system, your information can be restored to any point in the past three months. The entire Passportal system is proactively monitored for vulnerabilities and security breaches, and any threats deemed serious are dealt with on a priority basis.

What’s more, because N-Able Passportal is designed specifically with reasonably large businesses in mind, it has exceptional user management options to help mitigate turnover-related threats.

N-Able Passportal: Support

Various support services are on offer to help you familiarize yourself with Passportal. All subscribers will be able to contact the customer support team via live chat, ticket submission, and phone. Before you subscribe, you will only have access to phone support, which is still reasonable.

What’s more, various self-help resources help you get started with the program. The N-Able Customer Success Center contains tutorials, how-to guides, and comprehensive documentation. In addition, the company’s YouTube channel has some great videos outlining the functionality and setup procedures for Passportal.

Still, there’s a lot more information about the device management and endpoint protection services than there is about the password manager, which seems to take a back seat. We would like to see some more proactive support, and particularly some more transparency around pricing.

N-Able Passportal: The competition

Dashlane is an incredibly popular password manager among consumers and businesses alike. With extremely secure password management solutions, AES 256-bit encryption, and a powerful central management console, it’s a great choice for those looking for a highly functional and reliable program. And it comes in at a competitively price per user.

Another great option is LastPass, which is backed by advanced administrative controls and multi-factor authentication. 

If you’re after self-hosting options, you should consider Bitwarden which has proven itself a very secure password manager regardless of hosting choice. Opting for self-hosting, though, allows companies to store passwords behind firewalls and proxies in a location they know and trust.

N-Able Passportal: Final verdict

N-ABle Passportal is one of the most powerful password management programs we’ve used. It has a number of advanced features, supports administrative control of large teams, and boasts powerful security integrations.

On top of this, Passportal comes with great customer support, an intuitive user interface, and the power of the rest of the N-Able and SolarWinds ecosystem (if required).

The bottom line: If you’re looking for a high-quality, reliable password management solution for your business, we’d highly recommend looking closer at N-Able Passportal.

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Keeper Password Manager is considered one of the best password managers out there, and for good reason. Keeper is one of the most respected names in the security business, and this app places a big emphasis on helping companies keep sensitive data on lockdown – so you’d hope their security situation is up to snuff.

Happily, Keeper’s website boasts of some pretty impressive security credentials, with zero-knowledge design, high-end security auditing, market-leading encryption and impressive features elsewhere.

Beyond that, Keeper deploys powerful admin tools, great sharing options and remote access, so it could be a top-notch option for any business that wants a fully-featured password management system. There’s more information about business password protection, too, from our-round up of the best business password managers.

Keeper: Plans and pricing

On the business front, SMBs should be catered for by the Keeper Business Plan at $3.75 / £4 / AUD$7 per user/month. The basic plan includes user password management, while administrators can manage user groups, enforce policies, and perform security audits. Enterprise plans, which need a custom quote, add support for single-sign-on authentication, automated team management, and advanced provisioning methods.

Additionally, you can add custom modules with additional features. These include the advanced reporting module for $10 / £10 / AUD$15 user/year, compliance reporting for the same price, file storage and sharing starting at $125 / £110 / AUD$190 year, dedicated onboarding and training for $750 / £650 / AUD$1,250 per year, dark web breach scanning for $20/user/year, and ultra-secure messaging for $20 / £20 / AUD$30 per user a year.

The company also recently released a Business Starter Plan for teams of between five and 10, as it hopes to break into a market of smaller startups. This costs $2 / £2 / AUD$3 per user/month.

For individuals, meanwhile, the Keeper Personal plan is available for just $2.92 / £3 / AUD$5 a month which supports unlimited passwords on an unlimited number of devices for an individual user. As with the business plan, you can pay extra for different modules – in this case secure file storage and the BreachWatch alerting system. There’s also the five-user Family Plan available for $6.25 / £6 / AUD$9 a month and has five private vaults.

Unfortunately, there’s no free plan for individuals or businesses, however if you're keen to keep costs down (and who isn't?), take a look at the Keeper Security promo codes currently available. 

Besides seasonal promo codes, students are eligible for 50% off Keeper, while the military, first responders, nurses, doctors, and hospital employees can all unlock 30% off the regular price.

Keeper: Setup

It’s clear that Keeper’s developers put a lot of thought into its business products. Mass distribution is made easier thanks to command-line installation on Windows, while desktop and mobile apps and browser extensions are very easy to install. Most users will have themselves up and running in a matter of minutes.

Initial administrative setup will obviously take longer, but much thought has gone into streamlining this process, with multiple methods for bulk-importing users, like email auto-provisioning based on domain name, SSO, or API/SDK. After spending some time setting up various teams and roles, you need only add users as appropriate.

If you’re moving from another password manager, you can also import your existing credentials. This includes from browser-based systems like Google Password Manager and Edge Password Manager, as well as popular rival companies like LastPass and 1Password. Being a password manager aimed at businesses, it also supports importing from other business-focused alternatives like Zoho Vault and RoboForm.

Keeper: Interface and performance

Each user has their own encrypted vault for storing passwords, credential, and information, accessible through any number of desktop, mobile, and online apps. All the password management basics are here: a password generator or strong and unique passwords, identity management and payment information, and access to shared passwords. However, identity information for form filling is a bit limited, as you can’t create your own fields or add multiple addresses.

Administrators can easily manage multiple users, who can be assigned roles and divided into teams. Passwords, folders, and subfolders can be shared with individual users, teams, or roles, with the ability to disable password re-sharing, editing, or even viewing, while enforcement policies ensure everybody in your company is using or generating strong passwords. There is also an Admin Console for monitoring and managing Keeper across the organization. This can also help to enforce the use of best security practices like 2FA, and password security.

The app interface is intuitive and easy to use, with tabs for passwords, identities, security audit, and BreachWatch. In-browser password autofill and form-filling are well executed, with tabs for entering a password, address, or card information. It’s also great to see a separate area dedicated to IDs like driver’s licenses and passports, in an era when identities are both in regular use and targeted by criminals. Being able to call on passport information to book a flight can be much easier digitally than having to retrieve the physical passport, especially when you’re away from home.

The admin interface is equally agreeable to use, with a Dashboard that gives you a quick overview of user activity and any security issues, and an Admin tab for managing users, roles, teams, two-factor authentication, and provisioning. If you’ve paid for additional modules, you’ll have access to the Security Audit, BreachWatch, and Reporting & Alerts to manage these features. Everything is also clean and well laid out.

Platform support is good, too. Keeper works on Windows 7 and above, some of the most recent macOS versions, and popular Linux distros like Fedora, Red Hat, CentOS, Debian, Ubuntu, and Mint. There’s also iOS and Android support, and a password-filling extension that works in Chrome, Firefox, Safari, Edge, Brave, and Opera. The main app can also run directly in your browser. That command-line installation is a boon, and the only thing missing here is functionality on only the most obscure browsers.

Some mobile users will be pleased to see that Keeper also has an Apple Watch app for on-the-go monitoring and quick access to things like notes of combination lock codes. In fact, if you’re really bored, you can use Keeper’s lock-shaped emoji stickers in iMessage chat. While this is totally pointless and nothing more than a gimmick, it’s really enlightening to see a company that’s dedicated to as many platforms and services as Keeper - very few come anywhere near.

Keeper: Passkeys

While Keeper may not have the heavy-hitting name and advertising budget that more well-known alternatives have, it’s not short of investment in the latest technologies. Already, Keeper has become an early adopted of passkeys and is actually one of the best sources of information on them, with an entire page dedicated to the websites that currently support the passwordless login method.

While Keeper supports passkeys in some instances, including the browser extension, it’s currently waiting for Android 14 and iOS 17 to enable third-party access later this year. In other words, Keeper is doing everything technically possible to let you store your passkeys in its vault.

A specific page has been set up for FAQs and more information on the timeline of passkeys.

Keeper: Security

Security is first and foremost at Keeper. First of all, it’s a zero-knowledge company that undergoes regular SOC 2 and ISO 27001 auditing. It also meets US and EU directives on data protection. Encryption is done on the fly and at device level, with AES 256-bit and PBKDF2 encryption, so no readable information is ever kept on Keeper’s servers.

Admins have full control over which users can access what information and for how long, so there’s no risk of an employee keeping any information after leaving your company, while BreachWatch continuously watches for leaked passwords, and a secure file storage system helps keep your most sensitive documents safe.

Keeper: Support

Keeper comes with great support for businesses. Not only can you benefit from onboarding and training for the whole team, but the support center features a very rich knowledge base with plenty of videos and articles that balance depth and accessibility.

Chat support is available 24/7, which is great for businesses, while phone support is available 10AM–5PM CST. We were a little confused by the online chat, which didn’t tell us if we’d been connected to somebody or how long we might have to wait, although somebody did get back to us within two minutes.

Personal users don’t get the same support as the business clientele. There is no direct phone number, nor an email, but rather they need to go through the support portal. They still have access to all the articles and videos on the self-support side, such as step-by-step guides for installing Keeper on each web browser and supported platform.

Keeper: The competition

There are a number of good password managers out there for businesses. Dashlane has a similar business offering, but includes dark web monitoring at a cheaper price than Keeper Business and its BreachWatch. This is a good solution if you don’t need Keeper’s advanced user management. Alternatively, LastPass includes support for Opera and doesn’t make you pay extra for secure file storage. 

Then, there are the do-it-alls. If you’re already using Zoho for its other online collaboration tools, then you may want to stick to having everything under the same roof and opt for Zoho Vault.

Keeper: Final verdict

Keeper offers industry-leading security with a simple interface that both end-users and IT managers will find easy and enjoyable to use. Pricing is broadly in line with industry standards, although additional features like BreachWatch and onboarding can significantly increase the yearly invoice. Nonetheless, for managing passwords and sensitive information across various teams and roles, Keeper is hard to beat. That, coupled with its clear ambition to stay with the trends (as is the case with passkeys) makes it a solid choice for any type of consumer. 

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LogMeOnce is, without a doubt, one of the best password managers we’ve seen. Most password managers offer the same core features, from autofill to secure password generation, but LogMeOnce goes beyond other apps thanks to its impressive range of advanced abilities.

Sign up to LogMeOnce and you’ll be able to use QR code logins, facial recognition, and cloud storage encryption, and security comes from military-standard encryption and security options along a wide range of multi-factor options.

With a free version and a range of plans at decent prices, LogMeOnce might seem too good to be true – so we’ve tested this software to deliver the real verdict.

LogMeOnce: Plans and pricing

There are three LogMeOnce business plans on offer, with prices ranging from $3 / £3 / AUD$5 user/month to $7 / £7 / AUD$10 user/month. All plans come with a 14-day free trial and you don’t need to use a credit or debit card to give it a go.

The cheapest Team & Business plan includes a range of advanced features such as a dedicated vault for each user, a centralized admin panel, unlimited device access, and secure sharing tools. Even on this lower end of the scale, there’s support for single sign-on (SSO) which is typically reserved for the most expensive plan, so businesses looking for a well-rounded password manager would do well to shortlist LogMeOnce. There’s even support for custom branding, alongside priority technical support.

The Enterprise plan includes everything in the Team & Business plan, 1GB of encrypted storage, and a real-time administrative dashboard. User provisioning is made easier than there’s Active Directory integration.

Finally, the Identity and Password Manager plan adds a selection of tools, including MFA authentication, IP address restriction, device whitelisting, dark web monitoring, and leaked password monitoring.

There are also four personal/family plans that start at the free tier, which is confusingly named Premium. It promises to be free forever, and supports unlimited passwords and two-factor authentication (2FA).

The Professional plan adds 1GB of encrypted storage, secure notes, and credit cards, while the Ultimate plan upgrades storage to 10GB and rounds it up with anti-theft protection.

At the top of the personal plans is the Family tier, which is $4.99/ £5 / AUD$8 per month for a family of up to six. It offers everything that Ultimate does, but for more users.

There are various paid add-ons, including dark web monitoring (individually and for families) and cyber threat monitoring. While they’re by no means services to replace the best identity theft protection tools, they certainly go some way to protecting your online presence for a very reasonable cost.

LogMeOnce: Setup

Setting up your LogMeOnce account is extremely straightforward and shouldn’t take more than a minute or two. Simply select the plan you want and follow the prompts to install the relevant browser extension. Browser support is good, with extensions available for Chrome, Firefox, and Edge. Still, you’ll find better support for more niche browsers elsewhere.

Install the extension and download another small app and you’ll be ready to go – and then you’re able to access LogMeOnce’s main web interface.

Login details and other information can be manually added or imported from an existing password manager. A detailed quick-start guide is available to guide you through the entire process.

LogMeOnce: Interface and performance

It’s a well-designed bit of software. The main dashboard offers quick access to your passwords, secure notes and wallet, secure file storage, and dark web monitoring. You’ll also find quick links for your security evaluation and two-factor authentication settings.

The right-hand side has your Daily Journal, which summarizes your current password situation – a smooth feature that allows you to instantly see which areas need attention. There’s also the Identity Scorecard, which presents a quick security evaluation.

Head into different sections and at the bottom of the screen you’ll get a dock that opens more configuration options. Anyone who’s used a PC or Mac will be familiar with the setup – it works like a taskbar.

On top of this, the browser extension is very impressive. It includes quick links to all your saved websites, and logging in is as simple as clicking on the icon for the site you want to access. The mobile apps are equally powerful, and they performed very well on every device we tested them on.

One thing worth noting is that, although LogMeOnce is just as capable as other password managers, the user interface suggests otherwise. The mobile apps are particularly troubling, and have collected a handful of negative reviews accordingly. This, along with the limited browser extension support, put it one or two paces behind most other options.

LogMeOnce is also yet to announce any plans to adopt passkeys, which promise to revolutionize the way we log into websites. Promising the ultimate, passwordless security, passkeys have so far been slow to take off, and for all we know, LogMeOnce could just be waiting to see how it pans out, and whether it represents a worthwhile investment. Nevertheless, there’s no mention of passkeys anywhere on the company’s site.

LogMeOnce: Security

Like all good password managers, LogMeOnce is backed by powerful security features. This includes AES 256-bit encryption compliant with NIST guidelines and communication to the LogMeOnce server via SSL/TSL encrypted tunnel communication. In fact, it goes one step further than most of its competitors, with a range of patented and copyrighted tools to further protect your sensitive information.

Along with encryption and master password access, LogMeOnce also comes with PasswordLess login, powerful two-factor authentication (2FA), and anti-theft tools. Custom security solutions are also available for business users with highly sensitive data.

There are loads of multi-factor authentication options available here. You’ve got biometrics, PIN codes, secure devices, and even the option to login with a selfie. Beyond that, you can also turn a USB drive into an authentication token.

Elsewhere, LogMeOnce has options to wipe devices in emergencies, remind you to reset passwords after specified amounts of time, secure browsing and document storage and secure backup modules. Users also benefit from secure sharing options and auto-login single sign-on settings.

LogMeOnce: Support

LogMeOnce has a range of customer support and self-help options to draw on if you run into trouble. The main website features a chatbot that will guide you to articles or help you submit a support ticket. Tickets can also be logged directly from your management dashboard or the online portal. We feel that real-time support could be improved - there are no phone lines and emails aren’t always the quickest way to get to the bottom of something.

LogMeOnce: The competition

LogMeOnce is a genuinely good password manager, but there are a couple of powerful alternatives worth considering, especially if you can’t look the increasingly dated UI.

For example, LastPass has long been a leading password management program backed by very advanced features. It includes secure multi-factor authentication, has over 1,200 pre-integrated apps, and comes with a selection of advanced administration controls for IT managers and other tech professionals. Additionally, pricing is quite comparable. 

If you’re really going down the business security route, Bitwarden offers self-hosting so that businesses can keep passwords stored in a secure and trusted location, even behind their own firewalls and proxies.

LogMeOnce: Final verdict

LogMeOnce is up there with the absolute best password management programs we’ve used in terms of functionality. It’s extremely affordable, comes with advanced tools designed for business users, and is backed by a range of powerful features.

On top of this, it’s easy to set up and is compatible with most common web browsers, devices, and operating systems. Also, security tools and customer support resources are comprehensive with an extensive library of articles and even videos. 

That said, the product’s design could do with quite a significant overhaul, which is most notable on the apps. In theory, this shouldn’t take away from the abilities of the password manager, but failure to keep up-to-date with design could suggest diminishing developer resources. Furthermore, when we attempted to contact LogMeOnce’s press department, we were met with radio silence.

Ultimately, we’d recommend LogMeOnce for anyone who’s looking for a powerful, versatile password management solution backed by advanced features.

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Bitwarden takes a different approach to most password manager tools – because it’s released under the open source license.

Its open-source status doesn’t just mean that, either. That designation means that people can view, access, and contribute to the app’s development. When you want an app to be secure and transparent about the way it works, that can only bode well for Bitwarden’s effectiveness.

There’s more to like about this app beyond it being open source. Bitwarden promises easy, powerful security within minutes, unlimited password and device support, and secure, encrypted sharing.

Need more advice on passwords? Then look no further than our reviews of the best password managers. And if you need some help with images, take a look at our coverage of best password recovery software.

Bitwarden: Plans and pricing

There’s plenty of variety when it comes to Bitwarden’s products. On the personal side of things, the firm offers a free version, a premium individual plan that costs just $10 / £10 / AUD$15 per year, and a family package for six users with a $40 / £40 / AUD$60 annual price.

For many, the free version will be more than sufficient, because it supports an unlimited number of passwords and device syncing. Typically, rival companies’ free plans limit users to just one active device, so this is a real selling point for Bitwarden. Sharing passwords is also included in the free plan, as is a password generator and support for email aliases.

Upgrading to the $10 / £10 / AUD$15 per year Premium plan adds emergency access, advanced 2FA, an authentication module and security reporting alongside priority customer support. Paying customers can also send encrypted files, which is good for sharing sensitive information like bank statements and bills.

The family plan includes up to six separate users, unlimited sharing and collections, and improved storage organization, which makes it easier to manage all of the passwords associated with business households. It also includes all of the features you’ll get with the individual Premium account. Whether you need a more advanced plan for yourself or the whole family, these two paid plans are packed with features at a really attractive price point.

For companies, the Team Organization plan costs $3 / £3 / AUD$5 per user per month. It includes a wealth of added features such as user groups and API access – and you get better logging and unlimited sharing, too. You’ll get all of this with the Enterprise plan, which costs $5 / £5 / AUD$8 per user per month, alongside custom roles, SSO integration, in-depth admin options, and self-host settings. 

Bitwarden: Setup

Don’t worry when confronted with Bitwarden’s open-source status – installation couldn’t be easier. Download the app, create an account with your master password, and you’ll be ready to go.

Bitwarden has superb platform support, too. There are Windows, macOS, and Linux desktop clients, and the extensions are built for every major browser like Chrome, Safari, Firefox and Edge – alongside more obscure options like Vivaldi, Brave, Tor and Opera. Bitwarden is also currently testing a DuckDuckGo for Mac extension as if support wasn’t good enough already. For mobile users, the iOS app is accompanied by a watchOS app for Apple Watch users, and Android users are also catered for. Bitwarden supports command line usage and can also be accessed directly on the web.

Bitwarden: Interface and performance

Bitwarden’s basic plans focus on the meat of password management, but even the free plans include multi-device sync, optional self-hosting, and unlimited cloud storage.

Premium plans include reports on your passwords that highlight weak passwords and unsecured websites. Also, advanced features are added, such as two-factor authentication (2FA) and emergency access. A Data Breach Report can tell you whether an email address has been compromised in a known data breach.

Bitwarden has a sleek, straightforward interface that allows users to easily search and access their passwords and secure data. And while it’s not as slick-looking as some other tools, that doesn’t really matter when the app’s functionality is more important.

While there are desktop clients for viewing and editing credentials and checking other account information, most will rarely use them in favor of the extensions that serve the password manager’s primary function: to automatically fill out login details and capture new ones.

Adding a new item is as easy as filling in a simple form, and you can attach notes and custom fields to each entry for total personalization.

We prefer using the web app, as it still includes complex authentication options and access to reports. The browser extension resembles the web app and includes a password generator, which makes using the password manager on the fly even easier.

Bitwarden includes plenty of features to make life easier. It automatically fills forms, quickly syncs passwords and data across devices, and tests your passwords for strength levels. Like many other apps, it monitors your password vault and lets you know if your information has been exposed in a security breach.

The web portal and apps come into their own when it’s time to access the other types of information stored in the vault. Saved payment details work with autofill, but you’ll need to log in to find identity information like driver’s licenses and passports. This can be really handy when you’re booking travels, so long as you know where your passport is when the time comes to board the plane!

Bitwarden: Passkeys

Bitwarden has announced that passkey support is coming in the summer of 2023, so it should be just around the corner. It works both ways, which means users will soon be able to set up a passkey for their Bitwarden account to skip the master password stage.

Most importantly, third-party sites that support passkeys can be added to the extension or app. Upon creation, Bitwarden recognizes the passkey and offers to save it. We asked Bitwarden when passkey support would arrive, but the company declined to comment.

Bitwarden: Security

It’s got a robust slate of security features, too. Your Bitwarden vault is secured with AES-256 encryption and your master password is never sent to Bitwarden – so there’s no chance of a breach from Bitwarden’s side of things.

Besides using Bitwarden’s own servers to keep your passwords online, so that you can access them from anywhere, you can also opt for self-hosting. This is designed primarily with businesses in mind, who can apply their own firewalls, proxies, and other services to maintain optimal security and compliance, keeping passwords inside their trusted infrastructure.

Bitwarden’s security measures go beyond zero-knowledge encryption, too. The app’s open source status means its source code is available online, resulting in more scrutiny from security experts – so problems get sorted in a timely fashion.

Bitwarden: Customer support

Bitwarden is an active open-source project, so there’s plenty of support in the form of an online community, tutorials, a knowledge base, and forums. Every common feature has a well-written tutorial and the user forums, while basic, are active and helpful.

You can even email the developers for support via an online support portal, with Premium subscribers getting priority. It’s impressive for an open-source project like Bitwarden to have the level of customer support that rivals commercial products. The only thing missing is phone support – that would have been a welcome addition, especially for business customers.

Unlike most other companies, because Bitwarden’s individual developers all have their own preferences, many of them are happy to interact with customers on other platforms, like Reddit and Twitter. These aren’t considered official help channels as such, but sometimes they’re a way to get a more authentic, personalized response.

Besides troubleshooting, the company’s blog is generally a good place to visit now and again to check for content relating to up-and-coming features, or just to alert you of something you might not have known such as how to create secure passwords.

Bitwarden: The competition

If you’re willing to spend a little more, Dashlane adds identity theft protection to the mix. This adds credit monitoring, identity restoration support, and identity theft insurance that covers you up to $1 million should the occasion occur. Another paid password manager with more features than Bitwarden is LastPass. 

If you have a specific feature or trait in mind, you may want to consider alternative avenues. For example, KeePass is another open-source password manager, while the likes of iCloud Keychain and Google Password Manager are among a growing number of services with support for passkeys.

Bitwarden: Final verdict

There’s lots to like about Bitwarden. It’s got rock-solid security options bolstered by the app’s open-source status. It works with virtually every device and browser you could think of – so it’s impressively versatile too.

When it comes to features this app ticks every mainstream box and it’s easy to use, even if it’s missing out on some of the slick design and high-end ability you’ll find elsewhere. But that's not a big issue when it’s got a tempting free product, good pricing on all of its paid options, and solid open-source security. 

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There aren’t many bigger names in password management than LastPass. This hugely popular app is powered by LogMeIn, which is one of the world’s largest SaaS companies, and it’s been around since 2008. Yet, despite its serious business-focused background and impressive credentials, it still serves as a legitimately good proposition for individuals, too.

There are some compelling reasons for LastPass’s enviable success. It’s got good security policies and best-in-class features, including easy sharing and impressive password-generation modules, and it also includes dark web monitoring and biometric login. It’s also among a growing number of password managers to be adding support for passkeys.

It’s certainly not the only app to offer these abilities, though, so LastPass will have to impress if it wants to maintain its place in our round-up of the best password managers as well as best business password managers.

LastPass: Plans and pricing

Unlike most password managers, LastPass offers two distinct products for those looking to secure and automate password and credential management for their businesses. The first is the Teams plan, which costs $4 / £4 / AUD$6 per user/month. It offers a vault for every user, 2FA, a security dashboard, and Dark Web monitoring, but is restricted to 50 users or less.

The upgrade plan is the Enterprise plan that costs $6 / $6 / AUD$9 per user/month which can support an unlimited number of users, and includes all the Teams plan features. This plan also adds over 100 customizable policies, 3 SSO apps with MFA, and 1,200+ pre-integrated SSO apps.

The multi-factor authentication or MFA plan, however, is less a password management service and more a multi-factor, biometric credential solution for businesses. This plan is an add-on that costs an additional $3 / £3 / AUD$5 user/month.

There are also individual plans that start with a free tier that’s limited to one device per month. It has dark web monitoring, sharing, and all the other features you would expect, but that device limit will see many people needing to upgrade.

Pay $3 / £3 / AUD$5 for the Premium option and you can add access across all of your devices, emergency access, and 1GB of encrypted file storage. There’s also a $4 / £4 / AUD$6 family package that allows users to deploy six encrypted vaults, a family manager, beefed-up sharing options, and personal dashboards. 

Take a look at the LastPass promo codes currently available for further discounts.

LastPass: Setup

Although LastPass has great apps for macOS, Windows, Linux, iOS, and Android, it is most powerful when integrated into your browsing experience with a web browser extension. These extensions are available for all common browsers including Google Chrome, Firefox, Microsoft Edge (including a pre-Chromium legacy version), and Opera. That comfortably covers four in five desktop browsing sessions according to Statcounter figures,  but there are some password managers like Bitwarden, that have even more browser support.

Browser extensions for all major platforms enable users to enjoy a seamless password management experience. Single sign-on technology means that once the user has entered their master password, the extension will autofill passwords and other credentials when visiting known sites.

However, downloading the LastPass application is still important, as this will be the users’ hub for managing their data and account settings. The app is easy to download on all platforms, and login only requires your master password or biometric information.

If you’re already using a password manager and you’re simply looking for something that it can’t offer, you can import from all of the main browsers, plus a handful of rival companies like Dashlane, 1Password, and Keeper.

LastPass: Interface and performance

Businesses will be glad to know that LastPass comes with password sharing, password generation, emergency access, one-touch login, and automatic syncing of all data.

Combining password management and MFA enables LastPass to secure every access point used by your business devices with single sign-on for over 1,200 integrated applications.

Advanced administrator controls also enable IT administrators to leverage over 100 policies for user management and data control. This makes it one of the most customizable password management platforms available.

The LastPass applications perform admirably, and in our test, we had no negatives to report. Syncing was efficient and with little lag, and working across multiple devices and browsers was as seamless as the company advertises.

It’s also one of the better-looking apps out there, with clear, easy-to-use menus and distinct sections for passwords, payment details, and the security dashboard. There’s no isolated area for IDs like drivers’ licenses and passports, but you can keep this information in the area designed for notes.

The applications themselves are well-designed, and the user interface is easy to navigate. We’ve tested the application on Windows 10 and 11, macOS, iOS, and Android, and were impressed with all of them.

LastPass: Passkeys

In June 2023, LastPass announced that passkeys are finally coming to its platform by the end of the year, specifically across web, extension, and app experiences, where LastPass will create and save passkeys for eligible websites.

The company hopes that this could even attract a new group of users to the password manager because the passkeys will work on any device that LastPass works on. This means iPhone users who run Windows on their desktop will just be able to use LastPass, instead of having to scan their desktop with their smartphone.

Keeping up-to-date with trends has clearly been a priority for LastPass, which also announced late in 2022 that it would be bringing password management to the metaverse with its Meta Quest app. With the launch of the Apple Vision Pro around the corner, it’s possible that the company already has an app in development for that, too.

LastPass: Security

Security policy can make or break a password management provider. Fortunately, LastPass is recognized as one of the most highly secure password managers available. The LastPass platform end-to-end encrypts all data using 256-bit AES encryption and uses advanced Transport Layer Security to prevent in-transit attacks.

Also, as is industry standard, LastPass does not store users’ master passwords or authentication keys locally or on its servers. So no one, including LastPass, can access a user’s encrypted data remotely.

We were also particularly impressed by LastPass’s frequent external auditing and transparent incident response protocol. This means that if there are any weaknesses in the LastPass system, they are quickly identified and addressed.

Finally, the LastPass bug bounty program adds a community-level pillar to the platform’s security framework and further protects LastPass from bugs and software weaknesses, which demonstrates that the company holds a high level of accountability.

LastPass: Customer support

Both businesses and individuals can avail themselves of the LastPass forums. The forums page contains threads on numerous business-related topics, and we were able to find advice for many niche problems. There are loads of help articles, too.

For issues that can’t be solved by exploring the forum and articles, free online training and how-to guides are also available. Email support is readily available, too, but only certain plans get phone support.

LastPass: The competition

Although LastPass is feature-rich and highly affordable, there are cheaper options that might appeal to businesses on a tight budget. 

For example, Sticky Password is cheaper than LastPass, with similar feature sets and security protocols. Another strong competitor is N-Able Passportal business password manager as well as Norton's password manager. You should also consider our comparison of 1Password and LastPass.

LastPass: Final verdict

LastPass is one of the best password managers available, and business leaders or IT administrators would do well to consider it for their organization. Advanced features, top-notch security, and centralized administrator controls and analytics all play their role in this superb password management solution.

Despite its advanced features, LastPass is still highly affordable in most cases, and this contributes significantly to our favorable opinion of the platform. However, if you’re looking for a free account only and you’re not willing to fork out a monthly fee, chances are you’d be better off with something that can support multiple signed in sessions simultaneously like Bitwarden or one of the software giants’ own solutions, like iCloud Keychain or Google Password Manager.

We've also featured the best password recovery software.

Dashlane is one of the oldest and most popular password manager apps on the market, and it’s got the headline figures to back that up. More than 2.5 billion credentials have been saved on it, and it supports more than 20,000 companies making it a great option for businesses. Companies like Wayfair and PepsiCo trust it – so you know they must be on to something.

A glance at its feature list will explain why it's remained popular for a decade. Its core features include 2FA encryption, customizable settings, secure autofill settings, and support for an unlimited number of passwords. Because it’s one of the largest options in its industry, it also has the backing to be able to adapt most quickly, so you can expect some of the latest and greatest features like passkey support.

We've explored the features that make Dashlane stand out in our review – and found out if this older app can keep up with its newer and possibly more agile rivals.

Our password manager advice doesn't stop there, either. Head here for our verdict on the best password managers, and take a look at our choice of the best password managers. 

Dashlane: Plans and pricing

There are loads of options available when it comes to Dashlane products. Individuals can opt for the free product tier, which includes support for an unlimited number of passwords and passkeys on one device alongside a password generator and some of the app's core features, like 2FA and personalized alerts.

The Advanced plan costs $3.49 / £3.49 / AUD$3.49 per month and it allows individuals to use Dashlane on an unlimited number of devices. It also includes dark web monitoring to make sure that your credentials are even safer. The Premium plan at $6.49 / £3.99 / AUD$3.99 adds a VPN as well, which is recommended when connecting to unsecured networks. In this instance, Dashlane gives users access to Hotspot Shield Premium, which itself is a service worth $12.99 / £10.99 / AUD$19.99 monthly, so Dashlane Premium represents really good value for money if you’re able to benefit from the VPN.

Families can pay $8.99 / £5.99 / AUD$5.99 per month for a package that supports up to ten family members. With that product, you get all the features available elsewhere – plus a dashboard for easy management.

All of the personal plans can be paid for annually, which means users willing to fork out more money in one go but less often can save themselves around 20% each year compared with paying monthly.

Three different business plans are available. Unlimited passwords, secure sharing, business and personal spaces, and dark web insights form the basis of the Starter plan which headlines at $2 / £2 / AUD$3 per month, but because it’s only available with 10 seats, it will cost $20 / £20 / AUD$30 per month regardless. The Team plan adds unlimited seats and VPN to the base product and is paid on a per-person basis and sits in the middle of the business-oriented lineup.

The priciest Business product costs $8 / £8 / AUD$12 per user per month, but it adds SSO integration, SCIM provisioning, a free friends and family plan for all users, and on-demand phone support – which is something you don't get with lots of cheaper products.

Check out the latest Dashlane promo codes to see how you can save further on certain plains.

Dashlane: Setup

The setup process is simple and straightforward and took us under five minutes to complete. The interface is so well-designed it led us seamlessly through the handful of steps required to register a new account and save our first set of credentials.

To begin, we were encouraged to add the Chrome extension. From here, we were directed to the sign-up page.

We were presented with a list of popular websites with links and logos and asked to select our first site. The software then guided us through the process of choosing and storing passwords using the Chrome extension.

Beyond the Chrome extension, there’s support for other popular browsers like Edge, Firefox, Brave, and Opera, including desktop clients for the major operating systems and mobile apps.

If the reason for your setup is that you’re moving from another password manager, you can import credentials straight into Dashlane by exporting from 1Password, Bitwarden, LastPass, KeePass, Keeper, or RoboForm as a .csv file. You can also do the same from Google Password Manager, Microsoft Edge Password Manager, iCloud Keychain, and the Firefox browser.

Dashlane: Interface and performance

Dashlane automatically fills login details for websites, credit and debit card numbers, and online forms. This feature can make the average working day far more efficient. A bulk password-changing function also makes it easy to change multiple passwords at once in the event of a significant data breach, or if you’re new to password management and up until now you’ve been using the same password for all accounts.

The software is packed with features, including a VPN for safe browsing on public Wi-Fi connections (for Premium plans), which makes Dashlane much more than just a password manager. Even the free version includes personalized security alerts and a password generator.

Dashlane's business suite handles every aspect of a company's password security, from password storage and bespoke security ratings for individual team members to security policy management via the in-built Admin Console. From this console, you can "Pinpoint password hygiene problems" from the Password health score that gets generated, along with details of compromised passwords.

Dashlane works with most operating systems, and there is a plugin for all the main browsers. There is also a desktop app available, but combined, the browser plugin and web app are more than adequate. There’s even an extension for Safari, which many companies fail to deliver on, but you’ll need the full desktop client to benefit from this.

It's a very easy app to use. Dashlane's interface is clean, logical and straightforward to navigate, and you don't have to download a separate app – it's all handled using browser extensions or the web.

Here, you can manage and add passwords, view your account information and access the other features that come with your plan. Any changes we made were instantaneous, and Android and iOS apps are also available – with instant syncing deployed across platforms.

The password generator is accessed through the browser plugin, a nice touch that enables you to create strong passwords while browsing.

Dashlane: Passkeys

Dashlane is slowly adding support for passkeys and was one of the first major password managers to do so. With the web app, users can save passkeys and use them to log into their accounts. Viewing, editing, and deleting passkeys are “coming soon,” according to the company, which failed to provide a timeline.

The same will be true for iOS 17 users when the mobile operating system becomes generally available, likely in September 2023, while Android users have been testing out passkey support in Android 14 beta already.

Dashlane has a dedicated page for keeping up to date with its passkey support rollout.

Dashlane: Security

Dashlane is the only US-patented password manager and uses military-grade AES 256-bit encryption alongside its patented technology.

Further security is enabled by two-factor authentication (2FA) compatible with common authenticator apps and U2F security keys. Like some other password managers, there is a master password that the user needs to enter to access the service, but only the user has it, and Dashlane has zero knowledge of it, and does not store it. What this means, though, is that if you forget your master password, you could be locked out for good.

There's plenty of support for different SSO apps here, too – Dashlane integrates with Microsoft 365, Google Workspace, Azure, Duo, Okta, and more. Businesses can also use customizable policies to create a tailored, secure environment, and automated employee management allows security to start immediately.

Dashlane even has a bug bounty program that offers rewards of up to $5,000 in return for the notification of vulnerabilities by eager security workers.

Dashlane: Customer support

Dashlane has a well-organized and easy-to-navigate support page that we could access through the web app and browser extension. It has a prominent search bar top and center to look for content and plenty of articles that guide users through key app features.

FAQs are comprehensive and arranged into categories such as Account & Security, Passwords & Data, and Platforms & Browsers.

Live chat support is available in English during working hours on weekdays, while out of hours, it's possible to consult the chatbot and contact the support team via email. We tested all options and were impressed with each of them, as there was no queue on the live chat and our request was dealt with quickly and professionally. Our email was answered quickly with information on contracting the live support staff, but the chatbot was a little underwhelming compared with other similar experiences across the web, especially during an era of generative AI. The responses and pre-determined inputs were somewhat limiting.

Remember, too, that certain product tiers also included phone support – ideal if you need help in a hurry.

Dashlane: The competition

Dashlane's biggest competitor is LastPass, which is consistently voted among the best password managers on the market.

Dashlane has a cleaner, more user-friendly interface, but LastPass wins on value for money. Its free version is only slightly different from its paid one, while Dashlane's free product misses out on features like dark web monitoring and VPN support.

KeePass is Dashlane's closest competitor in regard to security. The company sells its service on its security merits, but, unlike Dashlane, this advanced security comes at the expense of convenience. Another strong competitor is N-Able Passportal, which is well-suited to demanding businesses.

Dashlane: Final verdict

The simplicity of Dashlane's interface means even first-time users can benefit from the advanced password management services and security on offer, and its free product is a decent option for basic password protection.

There's plenty of functionality on offer from all of Dashlane's products, especially if you upgrade to the paid versions – but we will say that some of Dashlane's business products are quite expensive when compared to other password manager tools.

We've also featured the best password recovery software.