Ricoh ScanSnap iX2400: 30-second review

The Ricoh iX2400 is a simple office document scanner that enables you to load up to 100 sheets of A4 paper into its auto feeder. You can then hit scan, and the entire stack of paper will be scanned and formatted, ready for review in a couple of minutes.

In August last year, I tested the more advanced iX2500, which is essentially the same machine with network connectivity. This stripping back of any type of wired or wireless network connectivity will appeal to those who are increasingly security-minded.

This does mean that the machine is only accessible from a single device, and if you want to use it from your desktop, laptop, or another person’s computer, then you’ll have to physically reconnect the hardware via USB. That’s not too much of an issue; it just isn't as convenient as the more expensive option.

In terms of performance, there’s little to no difference. It handles multiple A4 documents, bills, or even old photographs being scanned in colour, or for that matter, black and white, with absolute accuracy and speed.

The scanning speed is extremely fast. You can use the button on the front of the machine to directly scan or go through the software. Another slight change compared to the iX2500 is the lack of a touchscreen. This is a very stripped-down version, which will likely suit most people, especially when you consider the savings in price.

I’ve been using the machine in the office to scan agreements, household bills, and more over the past month, and, as I found with the iX2500, it’s just an extremely quick and easy way to keep on top of your household or small business administration.

The user interface with the software still feels a little dated. It looks like something left over from the 1990s and doesn’t seem to have progressed design-wise. However, it functions exceptionally well, enabling you to scan documents in various formats and resolutions for later use and even upload directly to the cloud.

One useful aspect of the ScanSnap iX2400 is the OCR capability. If you're scanning a whole series of documents, you can activate the option to create a searchable PDF, which converts the printed word into fully searchable documents using OCR technology.

If you’re working in a smaller office and are likely to leave this machine connected to a single computer or laptop, then it’s a good value, if not overly cheap. However, if you need broader accessibility or network integration, paying a bit extra for the iX2500 definitely makes sense. Either way, in any office, this machine, or one extremely similar, is a great asset.

Ricoh ScanSnap iX2400: Price & availability

• How much does it cost? £310 / $399
• When is it out? Now
• Where can you get it? Widely available

While the price of the ScanSnap iX2400 is lower than the more advanced network-connected iX2500, it still carries a relatively hefty price of $399 / £310. It’s widely available, including from major online retailers such as Amazon.com and Amazon.co.uk.

• Value: 4 / 5

Ricoh ScanSnap iX2400: Design

The iX2400 has been designed as a compact piece of office equipment. At first glance, you might mistake it for a standard desktop printer. The compact profile is available in both black and white. For this review, I looked at the black option, which is stylish and fits neatly on a desktop surface or shelf.

The quality of design is extremely good. The whole thing feels very solid, clearly designed for office use and daily operation, rather than occasional home use. This is also reflected in the premium pricing.

Checking over the machine, it’s a bit more simplistic than other versions I’ve reviewed. On the front is a single scan button, which, when connected to a computer, enables fast scanning of any documents. On the back, unlike other ScanScap options, there’s only a USB-C port—no Wi-Fi or network connection.

It weighs in at 3.2 kg, and with its compact size of 292 x 161 x 152 mm, it feels heavier than expected.

The design, while simple, is clever. The fold-up lid becomes the 100-sheet feeder holder, securely holding documents, A4, A5 paper or photographs ready for scanning. The adjustable guides are linked, so moving one moves the other, securely positioning whichever paper size you’re scanning.

The machine is also a duplex scanner. What’s interesting here is that rather than feeding documents through twice to scan both sides, it uses a dual-scanning system that captures both sides of each sheet simultaneously. If you’re scanning a photograph, it recognises there’s only one side to scan. Settings can be adjusted using the software.

As documents are scanned, they exit from the bottom of the machine into a pull-out tray, which helps keep things neat. At the machine’s speed, if you're scanning 100 documents, having the tray extended makes sense; otherwise, paper can scatter.

Whether you're using the machine occasionally or keeping it on your desktop, the compact design makes it minimalistic. During the review, I had it set up on one of my test benches, linked to a workstation connected to the network. It was convenient, and when I needed to move it, the small size and solid build made it easy to pack away and store.

• Design: 4.5 / 5

Ricoh ScanSnap iX2400: Features

For simplicity, the iX2400 is one of the easiest document scanners I’ve reviewed. To get started, just remove the tape that keeps it safe in transit, plug in the power and USB cable, download and install the software, and you’re ready in under five minutes.

Then, simply load the software on your computer, insert your documents, and press scan. The scanner and software handle the rest, scanning content directly into the application where you can view, email, or share the results.

If you want more control, you can select the format, PDF, Word, image, or upload directly to the cloud via ScanSnap's own service (with an account), or connect to Microsoft Teams or Google Drive.

Everything is set up with sensible defaults. The only additional step I’d recommend is activating OCR if you want to make scanned documents searchable, especially when exporting to PDF or Word.

You have multiple options: duplex scanning, scanning up to 100 documents into a single file or as individual files. It supports duplex scanning at up to 45 pages per minute (90 IPM) with a resolution of up to 600 DPI.

While the scanner is designed to be simple and straightforward, you can delve into the settings to adjust image quality, which is useful when scanning old photographs. There are also quality and distribution settings within the software. While functional, it does look dated, especially in terms of design.

• Features: 4.5 / 5

Ricoh ScanSnap iX2400: Performance

The iX2400 is the base model in the range, and it keeps things simple. It connects to your computer via a USB-C cable, with no network port or Wi-Fi. This makes it an offline-only solution, which I find appealing, particularly for scanning secure financial or NDA-related documents.

The setup was extremely easy. Without needing to worry about Wi-Fi or network placement, the single USB-C cable was all that was required. With the software installed, the machine was instantly recognised and ready to use.

To test, I inserted a stack of photographs and hit the scan button, more out of initial curiosity, once the machine was set up, rather than as a focused part of the test. I was surprised at the speed at which it got to work, and within a few seconds, 20 images were displayed on-screen.

Being familiar with ScanSnap software, I’d already set up scanning profiles for saving files to specific folders, which are then backed up to my NAS. It’s quick and easy to do, although the software’s interface does look dated, and the guides take some time to get used to.

While basic scanning is obvious, advanced options like OCR require a bit more digging. On the scan screen, you’ll see options for different document types, documents, business cards, receipts, and photos, along with colour mode, scan side, image quality, rotation, and file format.

OCR is off by default to reduce processing time. To enable it, you must click the 'Options' button next to the file format (when PDF is selected). Then, tick the 'Searchable PDF' box. This does increase processing time slightly, but it results in a fully searchable file, essential for NDAs and invoices.

You can also password-protect documents during scanning, a useful security feature for personal or sensitive information.

During testing, I scanned most of the paperwork accumulated over the past month. While it wasn’t a huge amount, using the duplex option sped things up. Unlike some scanners, native duplex scanning in this machine means very few (if any) jams.

I liked being able to insert a mixed batch, A4 sheets, A5, and business cards. It handled each without issue, scanning in the correct format.

Compared to one of my flatbed scanners, this machine is also incredibly quiet. Even when scanning 100 sheets, the noise level is minimal and short-lived.

This scanner is clearly designed for office use, not creative workflows. You can scan up to A4-sized photos, and the quality is decent, but it’s not suitable for colour-critical archiving. For casual scanning of old 5x6 prints, the quality suffices, but dedicated photo scanners are better for that use case.

While simpler than the iX2500, I personally prefer the design and simplicity. Plugged into an old PC, it’s now part of a dedicated admin area alongside a laser printer. It might feel a bit retro, but the offline functionality and security make it ideal for handling sensitive personal documents.

• Performance: 4.5 / 5

Ricoh ScanSnap iX2400: Final verdict

When starting a small business, you often overlook the small peripherals that larger businesses take for granted. But as paperwork builds up, even in a paperless office, keeping on top of it becomes time-consuming.

Now, with this scanner, I can scan everything directly, place documents in relevant folders, and make them searchable for future reference. It’s also useful for receipts, which I scan on the go for my accountant. While there’s no direct integration with Xero, you can connect it to services like QuickBooks.

Personally, I like the ability to connect to Google Drive and Microsoft Teams, both of which I use in different areas of my work. Scanning documents directly to cloud storage is helpful, especially for sharing photographic examples and documentation with students and colleagues.

While it lacks network and Wi-Fi connectivity, the iX2400 makes perfect sense for small businesses or home offices. The cost might seem high for a scanner, but Ricoh has carefully considered small business workflows, and it will save you hours of time, especially near the end of the tax year. It’s a quick and reliable way to digitise and organise paperwork.

If you don’t already have a decent scanning solution or are still using a flatbed scanner, my recommendation this year is to purchase a Ricoh ScanSnap iX2400. It may lack network connectivity, but the time and stress it saves will be worth the investment.

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