Some of the best parental control apps that use keylogging, like Spyrix, can sometimes generate spirited discussion around the ethics and morality of tracking literally everything children do on their devices, but their popularity proves that there’s undoubtedly a place for them in the market.

And when it comes to pairing a comprehensive set of features with a tempting price, Spyrix gets off to a good start – because it’s free.

With remote monitoring, app activity, screenshots and reporting all available, there’s no doubt that Spyrix has plenty of ability – but this software is designed for PCs rather than mobile devices, so parents may need to combine this tool with other apps for a more comprehensive picture.

Plans and pricing

As the name suggests, Spyrix Free Keylogger doesn’t cost a penny – a good start for any parent who wants a PC-based keylogging tool.

The free version includes keylogging, app activity, screenshot capturing, USB drive and printer monitoring, keyword alerts and remote monitoring with advertisements included in the interface.

Spyrix is a larger software company with plenty of apps available, though, so you’ve got options if you want a broader monitoring solution and if you’re happy to pay.

If you want to remove adverts and add live viewing, message monitoring, and dozens more features to your children’s PCs, then Spyrix Personal Monitor is your best bet. It costs $79 for a one-PC license, $89 to monitor three devices and $129 to cover five, and if you want to add screen, webcam and call recording, or facial recognition, it costs extra.

Those prices are mirrored for MacOS functionality. There’s an Android version too, called Spyrix Phone Tracker, which adds monitoring across a host of social media apps and messaging tools – although it’s very powerful, prices start at $99.95 annually.

On iOS, there’s a rudimentary tool called Spyrix Viewer, but it’s basic and wasn’t available at the time of writing due to technical maintenance.

Beyond the free tool, then, Spyrix gets expensive, and that leaves it a little weaker when compared with its keylogging rivals.

KidLogger, for instance, has a free version that works on Windows, Android and Mac OS that supports five devices – and as well as keylogging, it monitors calls and can be used to block and limit app access, too.

KidLogger’s paid version is more affordable than Spyrix’s paid options, and it includes many of the same options as Spyrix’s equivalent tools.

The third option here is mSpy. It works well on Android and is packed with features, but it’s very expensive.

Features

Let’s get back to Spyrix Free Keylogger, though – the most likely option for parents who want to easily monitor everything their kids are typing on Windows desktop and laptop devices.

As the name suggests, this app is a keylogger – you’ll see all recorded keystrokes on your child’s device, even if they’re deleted.

Parents can view all running applications on child PCs using Spyrix, and also monitor and control the usage of removable USB and SSD drives and even printers.

Spyrix allows parents to see all content copied to the clipboard, record the date and time the computer is used, and capture screenshots of the device without the user's knowledge.

That’s a reasonable set of PC-based keylogging features, especially for a free app, but the paid versions of this tool are far more powerful.

If you want to upgrade to Spyrix Personal Monitor you’ll get access to a far more capable piece of software.

Parents can monitor remotely from a secure web account, for starters, and view the device and its cameras live. The paid version includes screen recording, monitoring of popular messaging tools, and facial recognition.

The paid version monitors URLs and search engines, can block websites and alert parents if certain keywords are typed. And if you want to pay even more for Spyrix Personal Monitor Pro, you can add microphone monitoring, webcam snapshots and more features to the list.

On Android, Spyrix Phone Tracker includes loads of options, including monitoring across lots of messaging and social media apps, keylogging, scheduled screen, photo and audio recording, social media tracking, call capturing, location tracking, geofencing, app blocking and monitoring and more.

Indeed, that version is more like a traditional parental control app than anything else, but it’s expensive compared to other conventional tools – if you want the full array of features, pricing ranges between $119.95 and $249 annually to protect one to five devices.

Interface and in-use

Spyrix Free Keylogger is easy to use. Download the app from the Spyrix website, create an account and install the app on the target system and you’ll be able to link the tools together and start monitoring. Bear in mind that parents have legal obligations to let children know their devices are being monitored.

Be aware that your system’s antivirus software may flag Spyrix Free Keylogger as a malicious tool, so you may have to allow the download and permit the software to run from within your system or antivirus settings.

Once it’s installed, Spyrix has a conventional Windows app experience, with a slick summary screen highlighting activity in your child’s device and individual modules that allow parents to delve into specific areas to see events, typing, social media activity or anything else.

Support

Spyrix’s support ticket system is available 24/7 by emailing the company, and Spyrix assures customers that replies will arrive within 48 hours.

Elsewhere, the Spyrix website has a comprehensive online manual that takes users through the basics of installing and setting up apps, but that’s it.

It’s not a particularly impressive support offering. Many companies offer faster responses, loads of rivals have more comprehensive knowledge bases and FAQ sections, and some even offer phone and live chat support.

The competition

KidLogger and mSpy both have similarly underwhelming support options, so that certainly seems to be a trend with keylogging tools. A conventional parental control tool will be a better option if you want better support, including phone and live chat help or a customer forum.

And in terms of pure keylogging software, Spyrix Free Keylogger may not be your best choice, either. KidLogger’s free version is more versatile thanks to a broader range of features and Android support.

If you want to pay for keylogging software Spyrix suffers from high pricing. KidLogger is more affordable while maintaining a similar slate of features.

We wouldn’t consider mSpy, though. Its keylogging abilities are fine and it includes conventional parental control features too, but it’s very expensive. Want a keylogger? Both Spyrix and KidLogger are better. Want parental control? Check out Qustodio or Bark.

Final verdict

Spyrix Free Keylogger is an effective PC monitoring tool with plenty of functionality, but it does have some severe weaknesses.

It only works on Windows, for starters – if you want keylogging functionality and more features on other platforms, you’ve got to pay for it.

If you want a free keylogging app, then KidLogger is a much better option thanks to its increased functionality. And while Spyrix is much better if you’re willing to pay, KidLogger offers a comparable array of features at a lower price.

Spyrix Free Keylogger is effective, but other apps are much better – so if you do want keylogging, shop around.

The best parental control apps differ in terms of the level of trust they provide to children – some offer more freedom, only reporting notable activity to parents, while others track everything children do on their device. KidLogger falls into the latter category.

That may not work for some parents, but it’s ideal if you need to closely monitor what your children are doing. And, as an added bonus, there’s a free version available – suitable if you want to save some pennies, too.

Plans and pricing

With the free version of KidLogger, you can monitor up to five devices and keep logs and histories for 18 days. You get a meagre 18MB of cloud storage space for storage.

The Standard plan costs $9 for three months of access, $17 for six months of usage, and £29 for one year – so that latter option is the best deal. It retains the five-device limit, which means it won’t be suitable for larger families with numerous devices, but it does increase the storage to 400MB and keeps logs for 60 days – both much better options than the free product.

That plan also adds features, including analytics, email reporting, dedicated technical support, and screenshotting.

The most powerful option is the Professional tool. This product allows parents to monitor ten devices, keep logs for 90 days and use 1GB of cloud storage, and it costs $89 for a year of access.

At this tier, you get scheduled email reports, more in-depth options for monitoring messenger apps, phone calls and cameras, the option to hide the software on children’s phones and powerful keylogging features.

Features

There will, of course, but many parents are unhappy with the prospect of using a keylogger that takes screenshots, looks through the camera, and listens to phone calls. There are plenty of parental control tools that are less intrusive.

It’s also worth checking whether this type of app is even legal in your country – in some countries, using such a keylogger may contravene the law.

If you do need that level of control and it’s legal, though, there’s no denying that Keylogger gets the job done, and it works on Android, Windows and Mac OS – so there’s more platform support than you’ll find on most parental control apps.

You’ll notice that iOS is missing because KidLogger is extremely limited on Apple’s smartphones, essentially functioning as a location tracker with little else available.

KidLogger will let you record keystrokes and, on certain platforms, text copied to the clipboard. It’ll monitor web history on Edge, Chrome, Firefox, Opera and Safari, and track the amount of time your children spend using their devices.

The app can log all external drives connected to devices, record the names of files and folders that are opened, take screenshots of the device every five minutes, and even take screenshots when children type particular keywords.

It monitors chats and messages on apps like Facebook Messenger, Kik, WhatsApp, and Viber, and tracks the most frequently used applications on your children’s devices.

On certain platforms, like Android, you can track location, record incoming and outgoing calls, monitor text message content and view all the photos taken with the camera.

And if that wasn’t enough, there’s now an offline mode that tracks activity and reports back once the children’s device reconnects to the internet – and an option to prevent any unauthorized user from removing the app’s monitoring abilities.

At certain product tiers, you can block websites and apps, and because KidLogger monitors everything, it does a better job of tracking direct messages, notes and search terms – things that other apps may struggle to track.

KidLogger doesn’t have traditional social media monitoring, even if it does have its keylogging and screenshotting features, and if you want to create screen time and app usage schedules then you’ll need to install a separate app. Using this module, parents can also allow kids to use certain apps without any time limits.

Also bear in mind that KidLogger does not support conventional website and content filtering options, but this is a philosophical choice: because while KidLogger tracks everything your children do on their devices, it’s not designed to be particularly restrictive with what they do.

It’s an app about tracking what they’re doing – not stopping them from doing it.

Interface and in-use

KidLogger is easy to install across all platforms, and its dashboard is easy to use, with clear sections for screenshots, messages, web usage, text records and other data that has been gathered from children’s devices.

The user interface doesn’t look particularly attractive due to its old-fashioned and basic design, but it’s very straightforward, making it easy to access the content you need to see.

There are few options here for actually interacting with your children’s devices – you won’t be able to check in, message, or restrict usage like you can with other tools.

Support

Head to the KidLogger website, and you can log a support ticket, consult the forum and browse knowledge base articles, and you can also email KidLogger directly. The company aims to respond to queries in 48 hours.

In terms of support, though, that’s it – don’t expect live chat or phone support from this relatively small organization.

The competition

KidLogger falls behind most of the competition in terms of its interface – tools like Qustodio and Bark are far more visually appealing.

Bark does a better job of monitoring social media and using AI to stay on top of new trends, and Qustodio is available on many platforms, including iOS.

The best alternative to keylogging is mSpy, which offers many of the same features as KidLogger – but that app is also more expensive. It’s worth weighing up the features of both to decide which one is more applicable to your situation.

Final verdict

KidLogger may not be a moral or legal choice in your family or location but if you do want a logging app for your children’s devices, there are few better than this – especially on Android.

It’ll track everything that children do on their phone, even going beyond texts with its screenshotting, camera monitoring and call recording, and it works on Windows devices too.

You’ll need to look elsewhere if you want a service that can block websites and apps and allow you to control your children’s screen time, but this is a first-class tool if you want to log, monitor and keep track of children’s device habits.

Mobicip is positioned as one of the best parental control app for busy parents who want to restrict the impact of big tech companies on their children’s lives, and it’s got Family Voice and Mom’s Choice Awards to back up its claims about protecting kids.

Mobicip also claims that “more than 2 million parents” love its app, and that it can protect kids from social media, apps, websites and excessive screen time.

It can be a little pricey, though, and faces strong competition, so should you consider Mobicip if you want to protect your children?

Plans and pricing

That pricing, for instance, can ramp up if you want the maximum level of protection available from this service.

Mobicip’s Premium package costs $7.99/£6.26 per month if you pay annually, and that tier includes protection for 20 devices and every feature that Mobicip offers.

Qustodio, meanwhile, costs $7.44/£5.83 per month if billed annually and that includes support for unlimited devices, and Norton Family is even cheaper. Bark is more expensive, though, but does go further than almost anything else when it comes to social media monitoring.

If you’d rather not shell out for Mobicip’s premium package, the Standard tool supports ten devices and costs $4.99/£3.91 per month if purchased annually. You don’t get social media monitoring or app timers with that tier, though – and those are two of the biggest draws of any parental control tool. Similarly, the Lite package is affordable at $2.99/£2.34 per month, but it omits those features and only supports five devices.

Mobicip is one of the pricier parental control apps on the market, but that Premium package is still the best value by some way thanks to its features. And, pleasingly, there’s a seven-day free trial and thirty-day money-back guarantee.

Final verdict

Mobicip setup is easy and the ability to filter content by keyword gives you more control over web blocking. It's missing some common features, though - can't set an overall device usage time, for instance, just a schedule - and dated app lists and poorly chosen default settings mean you'll need to pay extra attention when setting up.

Features

Mobicip’s screen time scheduling is immediately impressive. Parents can create specific schedules for homework, sleeping or school time.

Daily screen time limits are available and, in an innovative twist on screen time features, parents can call for “family time” by locking all managed devices instantly – perfect for grabbing people’s attention.

You can create an unlimited number of custom filters, build schedules with five-minute increments, and allow or restrict apps or websites based on categories, too. There’s also a Vacation Mode feature that parents can deploy to allow more leniency.

This is comfortably one of the best scheduling tools on the market thanks to its great set of features – the only thing missing is the ability to set time limits for individual apps.

If you want to ensure that phones don’t capture attention, Mobicip allows parents to limit time spent on apps that hit certain categories, like social media or games, and particular apps can also be blocked entirely – while others can be put on a safe list.

Mobicip’s web filtering comes with 20 different categories of inappropriate content alongside the ability to block adult content, block specific words and block specific websites. Parents can also use a “whitelist-only” mode that allows children to only browse a list of pre-approved sites.

GPS functionality extends to a family locator tool, location sharing and geofencing – an ideal slate of location-specific options, even if Mobicip doesn’t have the innovative driving abilities found in some rival tools. Its geofencing includes a 1,000m radius, which is more generous than many other apps – even if Norton is wider still.

When it comes to reporting, parents can access a slick dashboard that provides browsing histories, location histories, your children’s access requests and a graphical representation of screen time usage displaying the categories of content your kids use the most – like social media apps, games or browsers.

Children also have access to a dashboard where they can request more screen time or ask to access blocked apps.

And if you want multiple people to be able to manage the app, parents can add trusted guardians or contacts using a straightforward and secure invitation system.

Elsewhere, Mobicip monitors Facebook and Snapchat for harmful content, but that’s it for social media monitoring – a poor showing compared to most rivals and, notably, Bark.

You can’t set time limits for individual apps on Mobicip, only categories of apps, and Mobicip doesn’t monitor text messages or calls.

Interface and in-use

It’s very easy to get started with Mobicip: download the app, allow permissions, and off you go. And, impressively, Mobicip works across loads of platforms, from Android and iOS to Windows, macOS, Chromebook and even Kindle.

In-depth guides make setup and configuration even easier, and parents can duplicate settings across multiple child devices – ideal for families with more than one child.

Mobicip’s web interfaces and apps are clean, intuitive and easy to use, too: for kids, it’s easy to check their screen time allowances and schedules. For parents, it’s simple to find every setting required and to access activity reports and analytics.

Support

This is another area where Mobicip goes above and beyond many rivals. As well as submitting a support ticket, parents can schedule a call with Mobicip’s customer service teams – ideal if you want to speak to a human.

An AI-powered chatbot provides answers to simpler questions, and there are loads of guides with useful imagery on Mobicip’s website.

It’s a good support option, with callbacks available alongside more conventional email support and loads of comprehensive articles.

The competition

Mobicip is a strong contender when it comes to parental control, but it still has rivals that are better in some areas.

Bark, for instance, is a much better option for social media monitoring – which is one of Mobicip’s weaker departments. MMGuardian, meanwhile, is better for checking calls and messages.

Qustodio and Norton Family are both cheaper than Mobicip, with the former supporting an unlimited number of devices and offering more robust social media and message monitoring too.

Final verdict

Social media and messaging are the two areas where Mobicip could be better, then, and if these are important to you, then we recommend you look elsewhere.

That said, Mobicip impresses in loads of other departments. Its filtering is effective, and its screen time and scheduling options are among the best you’ll find anywhere. Its location-tracking features are strong, too, and this app is attractive and easy to use for parents and children.

Customer support is excellent, its activity reporting is comprehensive, and it does some innovative things with scheduling and screen time that some rivals simply don’t offer – like its Vacation Mode or Family Time settings.

Mobicip is a little pricier than some tools, and it’s not ideal if you want to monitor social media. But if you need filtering, screen time controls and GPS-based functionality, Mobicip is one of the best parental control apps around.

• We've also featured the best free parental control software

It’s impossible to avoid Microsoft if you’ve got a family full of tech - with laptops, PCs, smartphones and games consoles full of Redmond’s software, they’re everywhere.

But while that might sound all-encompassing, it might not be a bad idea if you need a parental control app. With features that smoothly integrate with your existing tech and a free price, Microsoft Family Safety could be the parental control app that your family needs.

• Interested in Microsoft Family Safety? Check out the website here

Plans and pricing

There’s not much to say here, because Microsoft Family Safety is free - so you don’t have to fork out any cash, you don’t need to investigate different product tiers and their varying features, and you don’t have to mess around hunting for deals or registering for free trials.

Microsoft Family Safety is also included with Microsoft 365 subscriptions and Windows 11 operating systems.

Features

Family Safety runs on Windows, Xbox, Android, and Apple devices, and parents can also use Mac OS computers to access the web dashboard and monitor their children. Bear in mind, though, that you can’t install Family Safety on Mac OS devices used by your children - on Apple’s desktop and laptop OS, it’s a one-way street.

It’s easy to get started with Family Safety - more on that later - and once you’re up and running, the app has a decent set of core parental control features, at least on paper.

Take web filtering, for instance: while this is a core component of any good parental control app and rivals like Qustodio do a tremendous job, on Microsoft Family Safety you’re only able to filter the Microsoft Edge browser. That might work for Microsoft, which wants to keep people using its own software, but that’s not practical in families where people want to use Chrome, Safari or other browsers.

Many alternative browsers are just blocked by the app instead, and it’s possible for parents to block individual websites - and allow favored ones, too.

Frustratingly, Microsoft Family Safety doesn’t let parents see the categories of content it blocks, and users report frequent issues with unsafe websites not being blocked and not being flagged on the parent dashboard.

Family Safety’s screen time functionality didn’t impress all that much, either. Initially, all seems well: you can set schedules for your children’s devices, save them easily, and customize them for different days. On Android, parents can set limits on a per-app basis, too.

But a deeper dive by intrepid users online suggests that device screen time limits don’t work particularly well on Android - some reports suggest that children could continue using their devices even when contravening their scheduled limits.

Elsewhere, app blocking and whitelisting are supported and parents can allow children app access if kids send a request from their phones.

Family Safety’s location tracking features are basic. These features only work in the parents’ app on Android and iOS devices, not the web dashboard. Geofencing is only supported for Microsoft 365 subscribers - so while Family Safety is free, you’ve got to pay for 365 to get access to that feature.

Delve deeper into Family Safety’s location functionality and you will find one innovation - the Drive Safety mode. If a teen activates the feature, parents can see their route, speed and any abrupt braking. It’s welcome, but apps like Bark provide similar functionality.

What’s missing from Family Safety? Sadly, quite a lot. Outside of its web filtering, there’s no social media, messaging app or text message monitoring, and none of the camera and audio features that you’ll find in some more forward-thinking tools. You also can’t shut down or take control of child devices using Microsoft Family Safety.

Interface and in-use

Family Safety is very easy to use: install the app, grant some basic permissions and build a family group using people’s Outlook addresses, phone numbers or alternative emails and you’re good to go.

In a nod towards transparency, children can see the restrictions they’re under on their app’s dashboard.

On Windows devices, functionality is similar - you just make your children a new account on the device rather than using their phone number.

Once you’re all set up, Family Safety is exceedingly easy to use. The interface is clean and spacious with familiar Microsoft green accents, and everything is laid out well - all of the key options are in obvious places.

Support

Microsoft Family Safety’s website includes setup guides, FAQs and troubleshooting tips that should solve most common issues, and Microsoft’s busy forum is also available for more specific queries.

In-app support and reporting is available on Android and iOS, and the central Microsoft support website is available if you need to get in touch with Microsoft – although that does mean delving into the support functionality of one of the world’s biggest companies, and that means a likely slow response.

The competition

There’s no doubt that Family Safety has impressive rivals. Take Qustodio: it has far better web filtering and monitoring than Microsoft’s tool and it’s excellent for families that have lots of devices.

Bark outpaces Microsoft’s tool for social media and email monitoring, too.

Final verdict

There are certainly some areas where Microsoft Family Safety fights back. It’s free, for starters, and is easier to use for families that already use the Microsoft ecosystem through PCs, laptops or games consoles alongside smartphones.

It’s easy to use, too, and has accessible and moderately effective filtering, location-tracking, app management and screen time features.

That said, there are serious limitations in all of those departments, the iOS app is more limited than the Android version, and its rivals – while not free – are far more capable in every key area.

If you want basic parental control without spending any money, Microsoft Family Safety is easy to use and already available for loads of families. But if you’re at all serious about parental control, look elsewhere.

• We've also featured the best free parental control software

If your family uses Android devices and you don’t want to pay extra for one of the best parental control apps, then it can be tempting to turn to Google Family Link – Android’s own parental control suite.

Unsurprisingly, this tool works well with Google’s own apps, like Search, Chrome and YouTube, and it can save you money because you’re not investing elsewhere.

But a deeper dive into its features reveals some missing capabilities when compared to other apps – so let’s find out if it’s a false economy.

• Want to try Google Family Link? Check out the website here

Features

We’ve skipped our usual “Plans and pricing” section because there’s nothing to say beyond the fact that this app is free.

Before you get started, it’s worth checking Family Link’s device compatibility, too. For kids, Family Link is compatible with Android devices running version 7.0 or higher. However, only certain settings will function on devices using Android 5.0 or 6.0. There’s no kids app for iOS.

For parents, the control app runs on Android devices running Android 5.0 or higher or iOS devices running iOS 11 or higher.

That last point is a boon because it means you can use Family Link on children’s devices even if you’re a parent on iOS.

Family Link allows users to set screen time controls, including downtime and app-specific time limits. Parents can also manage app, website, and extension permissions and downloads through the control software.

You can always see your child’s location thanks to Google’s mapping prowess, too.

Delve into many of these features, though, and you’ll discover that they’re relatively basic.

You can set device usage limits and restricted times for your children, with support for 15-minute increments, so they won’t be browsing their phones during school hours or bedtime, for instance.

Device locking is supported, and you can also give your children always-on access to certain apps. But when compared to other tools, like Bark or Qustodio, Google’s Family Link is pretty basic here.

The filtering is relatively rudimentary, too. While there’s no doubt that Google’s SafeSearch filtering works very well by blocking or blurring unsuitable text and images, other apps offer dozens of categories to choose from if you want to block specific topics, and you can’t go any further than SafeSearch here. You can block certain sites and allow others, but you’ll have more control elsewhere. And while Family Link filters YouTube, too, the options here are still fairly basic.

More impressive is Family Link’s app capability. You can see exactly which apps your children have installed and either block or limit their usage individually.

Content restrictions are available for Google Play, and you can prevent your children from making purchases as well – handy if you want them to stop spending a lot of money on addictive games. You can also prevent app installation from unknown sources and stop your children from adding or removing users from their devices or delving into the Developer options.

Unsurprisingly, Google’s location tracking is very accurate, and you can set up geofenced locations with decent radius limits – although other apps are even wider here.

You’ll get notified if children leave the area. One smart addition is the ability to view your child’s battery status, allowing you to spot if they’re about to run out of charge, too.

One notable omission here, though, is location history – it’s simply not available.

Elsewhere, Family Link doesn’t include text or call monitoring, and across basically every part of the app you don’t get the granular control you’ll find on other tools. Other apps also offer more comprehensive activity monitoring, including email and social media monitoring. And when your kids are 13, they can opt out of the monitoring if they wish.

Interface and in-use

As you’d expect from a Google app, Family Link is a sleek and minimalist piece of software that looks clean and uncluttered. It’s easy for parents and kids to navigate most of the settings available, which means setup is quick.

That’s great if you want an app that doesn’t overwhelm you with information, but it also means that some crucial bits of info can be hard to find.

You’ll need to use different screens to check children’s app and YouTube usage, for instance, and you'll also have to delve into various menus to view their web history. Many competitors make it easier to access this information, offering more centralized access to reports, alerts, and details.

Setup is easy, at least: because this is an official Google product, you don’t have to deal with the sideloading that's sometimes required elsewhere.

Support

Unsurprisingly, from a computing behemoth like Google, Family Link’s support is a little sporadic and impersonal.

If you need help you’ll need to go through Google’s official channels, and you’ll probably not get a fast response.

Thankfully, there are plenty of good knowledge base articles in the help center, but that’s it. If you want more extensive or faster support, a dedicated app will be far better.

The competition

Norton Family, for instance, has much better support, with live chat, and Qustodio has phone support available for people in certain tiers.

There’s also no denying that those apps are more extensive in terms of features, even if competitors fall short in certain areas: Norton doesn’t do well with text and call monitoring either, and Qustodio can be pricey.

Final verdict

Google Family Link’s free price is one of its biggest selling points, then, and elsewhere its key strength comes from its granular, powerful app controls and its decent screen time and scheduling options.

Go beyond this, though, and Google Family Link is lacking. You may have to pay for rivals, but they have far more extensive filtering and location tracking and work on a broader array of devices.

Google Family Link is ideal if you want to use it alongside one of those apps, perhaps to control Google Play usage or double up on filtering to have an extra safety net. But it’s just not powerful enough to function as your primary parental control tool.

• We've picked out the best free parental control software

There are few more prominent names in cybersecurity than Norton. Norton Family tries to leverage that recognition and trust into one of the best parental control apps that protects your children when they’re using the internet.

With a wide feature set that includes screen time controls, inappropriate content filters, app restrictions, and location checkers, it’s clear that Norton Family provides many of the options that busy families with digitally savvy children need.

Some of the features have more depth than you’ll find on other parental control apps, too, but there are questions about how effective Norton Family is on Apple’s iOS platform – so let’s find out if Norton’s product is the right option for protecting your children.

Plans and pricing

Norton Family gets off to an impressive start: it costs just $49.99/£29.99 per year. That stellar price undercuts many rivals – top tools like Qustodio and Bark cost $89.36/£69.95 and $99 for a year of access to their upper-tier products. Mobicip’s pricing also sits in the same category as Qustodio and Bark.

Because Norton offers so many consumer cybersecurity products, it’s easy to get Norton Family included in other products.

Norton 360 Deluxe, for instance, includes Norton’s parental control features alongside a secure VPN, dark web monitoring, and scam protection. It costs $49.99/£29.99 for the first year, with a renewal price of $119.99/£89.99.

And if you want to add even more features, Norton 360 Premium or Select Plus costs $99.99/£99.99.

Those prices may look high, but remember that they’re for broader security products that happen to include Norton Family features, so they still represent excellent value.

If you’re still unsure if Norton Family is right for you, there’s a thirty-day free trial – a generous offer that’s longer than many other free trials. Bear in mind, though, that there’s no free version of Norton Family.

Features

Web filtering is one of Norton Family’s strongest areas. Parents can block websites using 45 pre-defined categories of inappropriate content – more than many rivals.

Norton tries to give children some trust with its web filtering too: parents can choose to warn children about sites and let them decide whether to proceed. Kids will also be able to see why particular sites have been blocked.

Differing access levels are also allowed depending on age groups, with specific categories of content permitted for older children, and there is the usual option to allow or block specific sites.

Norton also monitors how your children use search engines, and has an option to always enable safe searching across various browsers on Android – but on iOS, this only works using Norton’s own browser. Also note that Norton Family doesn’t work on child Mac OS devices at all.

Reports for parents show your child’s web history, including which blocked sites they’ve tried to access, their search histories and their YouTube history. Norton’s web filtering works across Android and iOS, with browser extension options for desktop and laptop browsers. It’s a comprehensive, effective system.

The impressive filtering extends to apps, too. Parents are presented with a list of apps installed on child devices, blocking is simple, and each app has an activity report for parents to see when the app was installed and how much it’s used. Newly-installed apps are even given a special highlight on Android devices.

The only thing missing here is the ability to set app time limits – a feature you’ll find on many rivals, including Qustodio.

Norton’s screen time schedules can be built in thirty-minute increments – that’s fine, but apps like Mobicip allow more granular control. Parents can set screen time limits on different days or just restrict devices at night, and it also has a selection of effective pre-defined schedules for children of different ages. There’s also a specific module for setting more restrictive limits during school hours – that education option includes additional web filtering to further restrict the content children can access.

Kids can request more screen time – a feature you’ll find in Mobicip but not in Qustodio – and screen time reports are displayed easily, with clear graphs showing usage.

Norton Family includes the usual array of location-based features. There’s real-time tracking, and the geofencing tool includes a generous radius of 3,200m (2 miles) – the largest we’ve seen on any parental control app.

Parents can set up alerts to find out where kids are located at particular times of day. Norton’s emphasis on trusting children also extends to an option where kids can perform check-ins and choose to share their location – rather than parents automatically viewing the location.

Elsewhere, Norton allows parents to instantly lock child devices and prevent app uninstallation with additional security features, but Norton Family does not monitor text messages or calls – or what your children are posting and messaging on social media apps. If you do need that feature, Bark is your best option.

Interface and in-use

Norton’s parental control apps are available on Android, iOS and the Edge, Chrome and Firefox browsers, while child apps can be installed on Android, Windows and iOS devices.

No matter what platform you’re using, Norton Family is very easy to set up with a familiar process that requires account registration and allowing the typical range of app permissions on child devices.

That ease-of-use continues to using Norton Family. The kids apps allow children to browse the web using the Norton Family Browser and it’s easy for children to find the option to send a check-in to parents, see the rules they’ve been set, or ask for a time extension.

Parent apps are similarly well designed, with clean design and options in sensible places. Altering settings is simple, and the app's web version is just as straightforward to use.

Support

Norton Family’s entry-level support module includes loads of helpful, well-produced guides and a busy forum for asking questions. If you need to contact Norton support, there are phone and live chat options that are open 24/7 – the benefit of dealing with a large business like Norton rather than a smaller organization that can’t provide that level of access.

If you’d like more support, including faster access to experts, then you can also pay for Norton Ultimate Help Desk. This provides quicker and more comprehensive support, but it costs $99.99/£99.99 annually.

Also note that Norton’s array of support options doesn’t always mean you’ll get a good answer.

The sheer size of Norton means that some users report that some of Norton’s customer support representatives are not particularly helpful with queries about Norton Family features – if you’ve got a specific query then you’ll need to get lucky and land a knowledgeable support representative if you don’t want to get generic and vague answers.

The competition

Still, those support options are excellent, and align with what you get with Qustodio’s Care Plus package. Bark’s support is reasonable, but it still can’t compete.

Elsewhere, Norton competes reasonably well on value thanks to its great pricing, but its biggest competitors offer more features: Qustodio is stronger on call and SMS monitoring, and Bark is better with social media.

MMGuardian is worth considering if you want improved web filtering, and Mobicip has great scheduling and screen time functionality, even if it fails on social media and messaging in the same way as Norton.

Final verdict

Norton Family, then, sits in a tricky spot. It’s an effective, competent parental control product that offers great value and a good range of features – and it’s very easy to use, too.

However, it falls behind on social media, call and text message monitoring, and it could perform better on iOS, too. And, importantly, rivals go better in all of these areas, with more power and innovation.

There’s still a place for Norton Family, though: it’s a good, well-rounded parental control app, it’s affordable, and it’s very easy to use. It helps that it’s included with many other Norton apps too.

If you want a straightforward, effective tool that’s easy to use – and trust Norton’s brand and other products – then this is worth its good-value prices. But if you need social media or messaging monitoring, or want more power, then shop around.

• We've also featured the best free parental control software