Liberty Tax has been helping people with their tax affairs since 1997. While this IRS e-filing authorized provider does offer an online cloud-based software system, its core strength is backing that up with help from real advisors. 

If you struggle with your tax filing or don't feel confident with the figures once you’ve finished then Liberty Tax could be the solution, allowing you to be sure that everything is as it should be prior to filing. Its tiered pricing structure has something for most users too.

Alongside its physical locations across the US, it has produced online tax software that’s reasonably easy to use and offers all of the features, functions and form capabilities for people with all sorts of tax filing requirements. Similar products such as TaxAct, TaxSlayer, Jackson Hewitt Online, Credit Karma Tax and FreeTaxUSA also compete for your attention in this packed marketplace.

• Want to try Liberty Tax? Check out the website here

Liberty Tax: Pricing

In terms of products Liberty Tax currently has three tiered variations on the theme. Its Basic package starts things off at $45.95 (State Returns available for $36.95) and is ideally suited for simple tax situations. If you’re single or married with no dependents and have relatively little paperwork to pick through then this is a good starting point. 

Next up, Liberty Tax has Deluxe, its $65.95 package (State Returns available for $36.95) aimed at those of us with slightly more complicated lives that can make filing time more problematical. It’ll help you get through considerations such as kids, investments, childcare costs, college fees and also covers home ownership when it comes to return time. 

Top of the tree is Premium ($85.95 - State Returns available for $36.95), which is best for the self-employed, including freelancers and contractors, while it's also useful for tackling less common forms of income.

Liberty Tax: Features

When it comes to features then Liberty Tax has tailored its three packages to suit different needs and requirements. Basic, for example, supports Forms 1040, 8853 and Schedule A and B. Deluxe supports Forms 1040, 4562, 8829, 4136, 8839, 8853 and Schedule A, B, C. Premium offers support for Forms 1040, 4562, 8829, 4136, 4684, 4835, 8839, 8853 plus Schedules A, B, C, E, F, K-1. 

You can work your way around the interface via a menu system that sits to the left-hand side of your web browser. This allows you to see the various sections that include My Return, Name & Address, Federal Taxes, State Taxes and File. From here it’s possible to work down through the various sub-sections. As an online experience the design is workmanlike, but is aimed squarely at getting the job done.

Liberty Tax: Performance

Liberty Tax has been carefully designed to work without too much in the way of hassle, with a series of web pages that offer up simple form-filling layouts. Design-wise it has been tweaked compared to earlier editions, and the new structure has been revised in order to make your tax filing journey a little less complicated. 

Work through the sections in series, as is intended, and you should find that Liberty Tax won't deliver any surprises. The main thing is to save your work as you go, as jumping around from section to section without doing this might result in data you’ve entered being lost. It’s all pretty basic, just as long as you use a little bit of common sense.

Liberty Tax: Ease of use

As is the case with rivals in this marketplace, Liberty Tax bills itself as a simple tax filing solution, with a website that hopes to remove much of the stress involved with the annual task. 

Following your initial sign-up, which will included the creation of a username and password combination, the theme is much the same too, with a series of web pages that help you pick through the various sections of your tax documentation, based on the package you’ve picked to suit your background. 

Depending on your personal tax situation this will include more obvious areas such as W-2, mortgage and childcare points, all of which forms the basis of your eventual filing documents. It’s quite a dry and formal approach but that’s to be expected given the subject matter. The review process, where you get the chance to pick over what you’ve entered, is subsequently able to highlight any flaws in your figures.

Liberty Tax: Support

There are several help and support options within Liberty Tax that should get to the bottom of most queries. This includes an ever-present Help menu tab at the top of every window. 

There is also the ability to chat with a representative, or email a question to the support team, while the FAQs aspect of the service can often unearth answers to more everyday quandaries. 

Of course, Liberty Tax sells itself as being there with human support when you need it, and with over 3,000 physical outlets across the US it should be pretty easy to get the back-up of a chat with a tax pro if you’re not happy with what you’ve entered into the site. Better still, it'll be an integral part of your chosen package.

Liberty Tax: Final verdict

Liberty Tax has made improvements to its online tax filing solution and this is certainly a better service than it used to be. Anyone looking for a reasonably straightforward tax filing assistant should find this one useful, even though it lacks some of the pizazz of rivals found in our guides. 

A fairly humdrum site design isn't going to fire you with enthusiasm, though Liberty Tax is certainly a practical solution, while the lack of a dedicated app might be a turn-off for some. You can, however, still use Liberty Tax on a mobile device using the same site within the confines of a smaller screen. 

The help aspect of Liberty Tax, at least in its online incarnation, could perhaps be improved too. The upside to all this though is that you can elect to have help from a real tax professional at the end of it, which is basically the whole point of services like this.

• We've also highlighted the best tax software  

Expensify is a desktop and app service that aims to help business owners and employees manage their expenses using real-time money monitoring. It's a dynamic approach that works brilliantly for small and medium-sized businesses. However, Expensify has also been designed to let larger businesses keep an eye on employee expenditure too, but in a reassuringly straightforward fashion. Useful in the wake of coronavirus.

Central to this is the way that Expensify can automate much of the process, which means less work keeping an eye on things and better results in terms of tracking and processing expense claims. Adding to the usefulness of Expensify, particularly for the people who actually use it, is the way it has been engineered. Expensify offers a solid user-friendly experience and that’s always a bonus.

Expensify is up against the likes of QuickBooks, Rydoo, Hurdlr, Zoho Expense and Pocketguard.

• Want to try Expensify? Check out the website here

Pricing

There are two pricing variants for Expensify, depending on if you’re an individual or a company, although you can actually try it for free in order to check out how it works. 

Package-wise, you can then choose Track for Individuals, which is $4.99/£3.99 per month. This is suited to individuals and sole proprietors for tracking receipts and expenses. You get unlimited SmartScans (OCR’d receipts), automatic mileage tracking and can auto-categorize expenses. 

Next, Submit for Individuals, which is $4.99/£3.99 per month and is aimed at employees and small business owners to send receipts to managers or accountants. You get everything in Track as well as being able to auto-submit reports for reimbursement and also submit receipts to anyone. 

Collect for Groups, meanwhile, is $5/£8 per month and is aimed at teams and organizations looking to automate receipt collection and reimbursement. That comes with everything in Submit, but also features the capacity to auto-sync to accounting software along with boasting powerful reconciliation functionality. 

Finally, Control for Groups, which costs $9/£14 per month is suited to companies that need expense reporting, card management, approvals, and reimbursements. It features everything in Collect along with corporate card management and multi-level approval workflows. 

Annual subscriptions options are probably the way to go if you have multiple employees to think about, details of which can be found on the Expensify pricing pages.

Features

The features come thick and fast in Expensify, with the app in particular being a really practical solution if you’re on the go. If you're busy working it can often be rather tedious to have to try and keep a firm grip on expenses you incur during the day. However, Expensify lets you track and submit your receipts with ease. 

The feature list is pretty expansive too, with mileage and GPS tracking, automatic credit card import, corporate card reconciliation and pier diem functionality all built-in. Business users will also relish its easy integration with accounting software including QuickBooks, Xero, NetSuite and numerous others. 

An administrator can also set up Expensify to remove much of the legwork for employees who claim expenses, with a host of fully customizable settings meaning that many things are already figured out for you. Automatic generation of reports also means that there’s much less time involved in day-to-day administration duties.

Performance

You’ll most likely be using Expensify on the go via the app, which has been very nicely put together. Logging and tracking expenses requires little in the way of work and most of the time all you need to do is take a photo of the receipt and the app will do most of the actual cataloging of money to be reimbursed. 

If you’re using Expensify via the desktop edition then that too works in the same fast and efficient fashion, with an interface that has little to go wrong. Speed is also a major factor in the way Expensify can generate detailed reports, which again makes collating lots of expenses and summarizing them a much less time-consuming task. You can share or print documents too, which is useful for meetings or review purposes.

Ease of use

A real bonus about Expensify is the way that it has been designed and engineered. From the minute you sign in you’re presented with a minimalist interface that is not only easy to get to grips with as it’s also very user-friendly. 

With not much in the way of obvious obstructions you can soon be adept at using Expensify to keep track of your expenses. It’s also got a neat two-pronged setup that allows both individuals and groups to monitor their expenses, all of which is easily configured using an ever-present built-in Concierge. 

Getting expense receipts into Expensify is also wonderfully simple, making it more appealing for less enthusiastic expense keepers. You can also download the app for your phone while you’re in the desktop interface.

Support

You’ll find that there’s a vibrant support community if you're new to Expensify, with teams based around the globe, all focused on improving its features and functionality.

Final verdict

Being able to test out Expensify with little in the way of hassle makes it a great option to at least try, even if you’re not convinced that it’s going to be for you. However, soon after creating an account you’ll find that Expensify has an interface that is a doddle to get to grips with, and that extends to both employers and employees. 

Using it on a day-to-day basis is quick and easy too, with a combination of basic usability and automated functionality making it very practical. Expensify has done a great job with ensuring that you can file expenses quickly, while the reports document everything in as much detail as you need. Finally, the reimbursement of funds is also nicely streamlined. 

While it works for freelancers and sole-traders, it’s easy to see the appeal for small, medium and bigger businesses too, with a Corporate control version that’s particularly beefy.

• Best expense tracker apps and software

eFile is online tax software that gets a lot of attention for being, on face value at least, completely free. While there are free aspects, eFile does require you to pay money if you’re filing a state tax return. Adding to the slightly unusual approach with this service is the way that eFile has quite a lot of limitations, which might reduce its appeal to many potential customers. 

Alternatives in the paid-for tax and accounting software world include the likes of H&R Block, TurboTax, TaxAct, TaxSlayer, Jackson Hewitt Online, Credit Karma Tax and FreeTaxUSA.

If you’ve got anything other than super-basic requirements then the chances are eFile might not fit the bill. However, it also sports some useful features and functions, especially if you’re prepared to go down its paid-for services route. 

• Want to try eFile? Check out the website here

eFile: Pricing

Quite how much you pay, or don’t pay, will obviously depend on what you have to file in terms of tax documentation. Currently, eFile comes in three different variants, starting out with the base-level Free Basic. This is displayed on the eFile website as originally costing $9.95, but is still currently free. 

Underneath the File Free button link though, you’ll need to read the State Returns Optional small print, which states: Prepare and eFile multiple State Returns for one low price. The price for unlimited State Returns is only $28.95. No credit card is needed if you are getting a Tax Refund. During checkout, you can choose 'e-Collect' as your payment method to have your fees deducted from your refund. 

eFile also has a middle-tier Deluxe option, which did cost $39 and currently costs $24. You can start for free, while the same State Returns point as outlined above applies too. 

The top-tier for eFile is Premium, which did cost $49 and now costs $34, while the picture for State Returns is the same as above. eFile is known to offer occasional coupon codes for further discounts, which are worth keeping an eye out for.

eFile: Features

There are some limitations on the feature front if you’re using eFile in its most basic guise. You can't claim any income except that coming via W-2, while the Deluxe option doesn’t beef things up much either. 

Really then you need to head for the Premium tier in order to exploit the full potential of eFile, which does allow you to tackle most of the major tax filing forms that you’ll probably be interested in. It’s also useful if you're self-employed. 

The interface works using several sections, where you insert your data covering common ground such as income, expenses and so on. Inside each section there is the capacity to drill down into sub-sections, all of which culminates in arriving at the right forms to complete your filing duties. It’s no-nonsense and generally effective.

eFile: Performance

You’ll find that getting started with eFile and subsequently using it offers a reasonably brisk experience. Being browser-based it chugs away nicely and the interface doesn't have too much in the way of obstacles to slow it down. 

Once you’ve got used to the overall layout, and picked your way through the various progress pages you should find that eFile is as good as many of its rivals in performance terms. 

The other bonus is that the interface lets you skip to other sections easily, which might appeal if you’re prone to filling in random sections rather than in an orderly fashion. eFile seems perfectly happy letting you do this, without delivering any performance issues while you keep it guessing.

eFile: Ease of use

You’ll find that the eFile interface works reasonably well, although it doesn't have quite the same user-friendliness of other rival products outlined in our guides. The good thing is that eFile can be used in a couple of ways, which depending on your familiarity with both it and the way these online tax tackling services work might make your workflow less stressful. 

Indeed, there’s a version that effectively handholds you through the steps, which can be a real boon if you’re a newbie to the world of online tax filing. As you work through the stages of filing your tax return there are handy calculators, though these can be slightly problematical if you’re not up to speed with the subject matter. Adding to this is the fact that pages are quite busy, so there's the need to juggle a lot of balls as you go.

eFile: Support

If you get easily rattled by having to tackle your filing without much in the way of help or assistance then you might be put off by eFile’s support structure. It has a fairly limited approach in this respect, with an online ticket filing system that lets you contact eFile support staff with issues. 

The Support hub pages on the website are a bit of a mish-mash of links to other locations and the whole thing is a little bit chaotic. While you might be glad that you’re not having to pay a premium for support, some other rivals will charge for human contact and in some cases that can be worth the additional expenditure. This is especially so if you’re not confident with what you're doing.

eFile: Final verdict

eFile is authorized by the IRS, which puts it into the recommended pile of online tax preparation packages. And, it also comes with most of the features and functions that you’ll need in order to get your filing done. However, there are a few compromises by going down the budget route. 

For a start, if you live in a state with income taxes then you’ll need to pay to use eFile, so the free aspect loses its appeal somewhat. The eFile website is rather frenzied too, support is lacklustre and there’s no app for people who prefer to tackle their taxes on-the-go. 

If you’re looking for a ‘Lite’-style package then eFile might well fit the bill, but if you’re easily bamboozled come tax-filing time then it might be prudent to invest in a less chaotic option.

• We've also highlighted the best tax software  

Concur is not your average expenses application because it is much more powerful than many of its more mainstream counterparts, which is vital in the wake of coronavirus. This business finance software-as-a service tool and accompanying expenses app allows you to manage your spending in a timely and organized fashion, while also helping to remove the hassle factor if you’ve got a lot of money to claim back. 

A bit like project management, working through expenses can be time-consuming and tedious. Concur helps to alleviate some of the headaches and get everything in order, and in one central location. Now owned and expanded upon by SAP, you’ll find that Concur can prove highly useful, but only if your business is sizeable enough to justify investing in it. Other expense trackers worth considering currently include QuickBooks, Rydoo, Expensify, Hurdlr, Zoho Expense and Pocketguard.

• Want to try Concur? Check out the website here

Pricing

Deciding just how much Concur is going to cost you isn’t immediately obvious. In fact, considering how great the rest of the setup seems to work, not being able to nail down a rough costing for the service seems like a step backwards to us. 

However, the Concur workspace does have a useful tool for working out the return on investment if you go down this route. Even using the figures in their default setting indicated pretty clearly that Concur does have the potential to save a business money. 

The other issue here though is that SAP has a variety of other products and services that can be integrated with Concur, so it would appear that the price you pay will ultimately be tailored to suit individual needs. That’s good from a customization perspective, though not so useful if you’re trying to get an idea of a ballpark costing. 

A SAP spokesperson told us that typically you’ll need to have a quick 10 minute introductory call to establish what functionalities the business would require. Pricing is dependent on these factors and they don't have set costs. Basically, you need to fill in a form on the website to get a quote rolling.

Features

The great thing about Concur is that it allows you to get rid of the whole manual expense reporting scenario that is not only time-consuming but tedious. SAP says that by automating and integrating the management of expenses any company will be able to use the resulting data to simplify the overall process. 

As a result, Concur comes in a cloud-based environment that allows you to see all of your expense data in one simple location. Employees can submit and review expenses on the go, and get them approved too using the Concur mobile app. 

The service also allows you to automatically populate expense reports by pulling in electronic receipts from common business charge points such as airlines, hotels, restaurant and miscellaneous travel costs such as taxis, buses and trains. Employers can subsequently see employee expenses and get a better overview of trends. 

SAP also underlines the secure aspect of Concur, which is reassuring if you’re dealing with lots of employee and their associated company credit cards.

Performance

SAP Concur is an online cloud-based system and as a result works well enough just as long as your internet connection allows it. If you’re working with Concur via the app then the same applies; it whirs along nicely if your connection is intact. 

As mentioned earlier, SAP has also designed Concur to work, where needed, in tandem with other expense management tools in its portfolio, including Concur Drive, Concur Detect and Budget. 

The app, incidentally, can be downloaded from within the Concur dashboard interface and usefully, given its aimed-at-business-users stance, is available for iOS, Android, BlackBerry and Windows Phone users.

Ease of use

If you’re an employee then getting to grips with Concur is simple and straightforward. Indeed, the learning curve is pretty stress free thanks to a no-frills interface that can be viewed via a conventional web browser, or using the associated app. Features and functions are keep as simple as possible, so dipping into it while you’re on the go is but a minor distraction. 

Using it for the first time is also made even easier thanks to a built-in Expense Assistant, which works like a wizard and takes you through the steps involved in submitting expense claims in Concur. 

Getting those all-important receipts into the system is a doddle, using the integrated upload tool for digitized bills, tickets and so on. Once these are into Concur they’re collated within the interface and management of these by either you or the person approving the expenses is similarly trouble-free.

Support

Concur has been sufficiently well engineered that it seems to require little in the way of help when it’s ticking over doing its thing. Within the interface you’ll also find some really handy guides in the left-hand side of the program, with common topics tackled with a great level of clarity. 

There are also handy primers in a suggested-things-to-read menu in the same location, and these include details on travel, reporting, invoicing and general setup issues. It’s all pretty good. 

You’ll find an integrated ‘Ask a Question’ option in the top right-hand corner of the Concur interface, which appears to be a chat-style tool although requires an email address to work.

Final verdict

Overall, SAP’s Concur is an impressive expense management solution if you’ve got a sizeable business and quite a lot of employees. The package now works better than ever with lots of user-friendly appeal, especially for anyone wanting to make good use of the slick and streamlined app. 

There’s solid integration with other apps too, which can be found via the App Centre within Concur itself. We like the way SAP allows you to give Concur a test drive too, before you commit to using it full-time. In that respect you’ve got nothing to lose and, potentially, lots to gain especially if you’ve got a burgeoning company with a team of employees with seemingly myriad expenses to process. 

Add to that the capacity for expanding the service to integrate with other SAP products and you have much to investigate.

• Best expense tracker apps and software

You Need a Budget (YNAB) is a software service aimed at people who need to get their finances in order and keep them that way. It’s an online arrangement that involves a relatively straightforward series of setup steps, plus features designed to sharpen up your budgeting skills. Other similar budgeting software options include Quicken, Banktree, Money Dashboard and Moneydance.

There are new core features that allow you to connect directly to bank and credit card accounts, as well as setting yourself money management objectives with the Goals option. With setup complete all you’ll really need to do is dip in and out as you progressively build up a bigger picture of your monthly incomings and outgoings. It’s a good bet if you’re looking to save money or pay off debts.

• Want to try You Need a Budget? Check out the website here

YNAB: Pricing

The good news is that there is a trial version of You Need a Budget, which can be enjoyed for 34 days while you get to grips with its charms. That’s more than enough time to see how it ticks, and if you’re suitably impressed then you’ll need to sign up for the ongoing service. 

Currently this revolves around an $14.99 per month plan that is billed monthly and can be cancelled at any time. If you’re looking to trim a little bit off that outgoing then there is also an annual too, which is $99 a year. This is based on a one-time payment and is billed annually. This option, says You Need a Budget, can also be cancelled at any time. 

The latter is well worth considering if you think you might become a long-time user.

YNAB: Features

You Need a Budget has a deceptively potent interface that can be tailored to suit an individuals needs based on their financial picture. The whole thing revolves around your budget, and the picture of incomings and outgoings that dictates the way it ends up looking. 

It’s quite nifty in that you can add a bank account and import transactions directly from there. Naturally, the way the overall financial picture alters as your new financial data gets entered into the various categories. You Need a Budget has also been spruced up and the latest version carries new features such as Age of Money (which in a way highlights how prudent you are) and also has the ability to import those direct transactions as noted above. It’s a feature that works for your credit cards too. 

The overall objective, in basic terms, is to keep the screen showing green wherever there is money involved. Any areas where it has been flagged up in red shows there’s a negative balance. In that respect this visual guidance system makes You Need a Budget simplicity itself to operate.

YNAB: Performance

You Need a Budget works quite happily across all of the major platforms, so if you’re a Windows, Mac, iOS or Android user there’ll be a version to suit. Being cloud-based means that You Need a Budget can be used anywhere and on any machine or device, as long as you have an internet connection. 

What’s more, the data you input is stored remotely too, which means that it’s there whenever you dip back in again. The software engineers have done a nice job with the layout too, so You Need a Budget runs cleanly and without fuss, while the system uses latest encryption techniques to ensure that your data is secure.

YNAB: Ease of use

We found You Need a Budget to be pretty simple to use, although most of the work comes during the initial setup process. This is the point where your first chunks of data need to be input into the system. Thankfully this works on what is basically a by-numbers series of steps where you need to fill in the relevant cells with your figures. 

If you’re prepared to work methodically then adding costings into the various categories is easy enough, though does require patience in order to complete. 

However, once you’ve got the lie of the land then You Need a Budget is the sort of software service that can be easily dipped into and updated as you roll through the year. We actually love the overall layout and usability of You Need a Budget and it’s pretty hard to get tangled up in knots if you work through the layout as it is meant to be navigated.

YNAB: Support

The area of support has to currently be one of You Need a Budget’s weakest areas and could do with some improvement. This is even more of a point when you consider the ongoing subscription charge for using the service. 

There’s no phone support, which considering this is a paid-for service leaves You Need a Budget sorely lacking. There is a step-by-step guide and FAQs, which should answer many of your queries, but it would always be a bonus to be able to contact a real person for those more unusual requests. While email support is okay, it’s not quite the same, although another alternative is to consult the forums. 

Again though you're not always guaranteed the information you get is going to be 100% reliable. All in all then we’d like to see this beefed up in future iterations.

YNAB: Final verdict

You Need a Budget continues to improve with each successive release. Overall this is a solid cloud-based software solution that should help you get on top of your finances. 

We are particularly smitten with the app version of the service, which gives you freedom of use no matter where you might be and emulates the desktop edition perfectly. Indeed, there are aspects of the app edition that make it rather more preferable to the desktop model. You Need a Budget’s creators seek to underline its high-grade encryption methods that protect your sensitive financial information once you’ve added it to their servers, as you would expect. 

We’re also pleased to see the ability for US, along with Canadian users to be able to import data from their banks. While it’s not an accounting package per se, it certainly has value depending, of course, on whether you want to pay for the privilege of using it.

• We've also highlighted the best budgeting software  

Cash App Taxes (formerly Credit Karma) will most likely be a familiar name in the world of tax software as it’s been around for a number of years now, most notably supplying free credit scores. 

These days, it's more app focused, hence the name change whilst its wide range of services now let you 'spend, send, store, and invest money'. However, this review looks at its online service for filing personal taxes. It's essentially up against the likes of TaxAct, TaxSlayer, Jackson Hewitt Online, and FreeTaxUSA.

• Want to try Cash App Taxes? Check out the website here

One of the most appealing aspects of Cash App Taxes is that it’s free to use, although the trade-off to that is the fact you’ll need to sign up for an account. If you’ve already got an account with them though it’s even easier to get started with the step-by-step filing process.

Cash App Taxes: Pricing

As we pointed out, Cash App Taxes is a free-to-use online system, which on that basis alone makes it seem like a very good idea. That said, some might not like the idea of having to sign up for an account, which is a stipulation before you can use the system. 

What’s more, Cash App Taxes can help you file both Federal and State taxes and if you’re just starting out down the tax filing highway, aren’t self-employed and don't have things like rent from property to factor in then it's a pretty sweet option.

Cash App Taxes: Features

Cash App Taxes doesn’t do anything particularly innovative but much of that is down to the nature of the online filing service. Preparing to file your taxes is a dry subject at the best of times, so what you get with the Cash App Taxes interface is a by-numbers exercise in digital form filling. That’s not to talk down the user experience as it features all of the tools and functionality you’d expect.

Cash App Taxes: Performance

Cash App Taxes is much like any of the other online filing services in that it uses a series of progressive screens to take you though the different aspects of filing your states. Thankfully, Cash App Taxes keeps things minimalistic in terms of layouts, with not much in the way of graphics. This means that once you get into your stride you can pick through the pages in a quite erudite fashion. 

The feel is similar to the way you work through your 1040, effectively allowing you to tick off things in a logical order. Performance, both your own and Cash App Taxes itself does falter a bit if you start trying to dart around as it’s not very forgiving in that respect. Cash App Taxes is therefore best tackled in page-by-page orderly fashion.

Cash App Taxes: Ease of use

As it’s a step-by-step design, the interface of Cash App Taxes is really pretty straightforward to work through, even if you’re less than confident at filing your taxes. Once you’ve selected the Start option you're on your way, plus there’s a handy search function within the pages that lets you track down answers to queries along the route. 

As is the case with other products in this arena, Cash App Taxes can handle imported W-2 forms. There are one or two negatives though, with some forms not being supported, which is worth investigating before you sign up. And, if you’ve moved from one state to another in a tax year then you might be best looking farther afield.

Cash App Taxes: Support

Along with help from within the interface itself, including some natty information bubbles that offer quick tips, Cash App Taxes also benefits from the addition of support staff who are also on hand to help get you out of tricky tax spots. There’s a beefy tax support center too, which delves even more comprehensively into areas that might otherwise have you feeling a little stumped. 

All in all, Cash App Taxes leaves you with the feeling that you’ve got a pretty good handle on things, which is always a bonus with such a crucial process as filing state and federal returns.

Cash App Taxes: Final verdict

Cash App Taxes is evolving nicely with each successive incarnation. If you have fairly simplistic tax affairs then the free-to-use aspect of this online service is very appealing. There have been improvements to the help side of things too, with plenty to assist you in steering a correct course come tax filing time. 

There’s no dedicated app edition of this package, but you do get an optimized version of the site for your phone or tablet, which can be handy if you're not always ready or able to tackle your tax affairs on a desktop machine. 

While it’s not got an exhaustive range of features, with some crucial tax forms not being supported for example, Cash App Taxes is great for anyone with less complex filing arrangements to prepare.

• We've also highlighted the best tax software

TaxSlayer has been designed with taking on everything your tax situation has to throw at you and it has been nicely adapted to suit changes in the law. With a portfolio of options tailored to suit a variety of filers, from the single and students through to those with tangled tax situations and the self-employed it’s got a lot to offer. There's also an edition aimed at accountancy professionals called TaxSlayer Pro.

TaxSlayer has also honed its options, therefore simplifying the completion of tax filing duties. What’s more, the software service is all online and, via the completion of step-by-step wizards, you can quickly and efficiently e-file your affairs within the context of a well-proven suite of products. Lookout for other options in this crowded marketplace though, including TaxAct, Jackson Hewitt Online, Credit Karma Tax and FreeTaxUSA.

• Want to try TaxSlayer? Check out the website here

TaxSlayer: Pricing

TaxSlayer delivers a solid selection of product options, with one to suit pretty much any kind of individual. If you’re starting out, have relatively simple tax affairs and are single, married and filing a joint return or a student then the similarly basic Simply Free option is a good one. It allows you to file for no outlay with $0 state included to pay. 

TaxSlayer’s stated ‘most popular’ package is the next one; Classic which is suited to all tax situations, can be started for free and costs $17 plus a per state cost of $32. Meanwhile, Premium offers up a swift way to prepare and e-file, with the added bonus of priority support as and when you need it. That costs $37 plus state additional of $32. 

Finally, TaxSlayer’s Self-Employed product will set you back $47 and also has the state additional charge of $32.

TaxSlayer: Features

The latest incarnation of TaxSlayer certainly comes with an impressive list of features. And, as its creators like to remind you, they’ve engineered an experience specific to your tax filing needs. 

Therefore, once you’ve signed up for an account you will be able to pay tax with your refund, enjoy personalized tax tips and reminders specific to you, get more ways to receive your refund as well as having access to new tools that enable faster more efficient filing. TaxSlayer is also adept at managing your financial situation year-round. 

In it's most basic form, TaxSlayer's Simply Free is a basic, functional way to prepare, print and e-file taxes, though does add in new coverage for education deductions and credits.

Performance

TaxSlayer: Performance

Step on up to the Classic edition of TaxSlayer though and you enjoy everything Simply Free has along with timesaving options, such as being able to import your W-2. This edition also includes all deductions and credits. 

Performance really steps it up a gear with the Premium edition, however, with IRS Audit Assistance (delivering a 3 full year $29 value no less). You’ll also be able to work smarter and a lot more quickly, thanks to the ability to speak to a ‘real’ tax professional. 

Naturally, being an online service means it chunters away nicely enough with a dependable internet connection, while there’s a dedicated mobile edition for those who might be tempted to file via phones or tablets.

Ease of use

TaxSlayer: Ease of use

TaxSlayer takes you on a reasonably enjoyable journey through your e-filing duties and it is to be commended for its ease of use. The likes of basic 1040 filers and those with W-2 income will find it very accessible, with a series of relatively simple screens to fill in. 

This process starts out with the familiar sign up and register screen and from there on in you work your way through the various tabbed sections, with a left-hand menu on screen to show where you are within the context of Federal, State and Health Insurance topics. 

While TaxSlayer might not have quite the same level of finesse as witnessed within other online software filing solutions, it does reward the patient thanks to its methodical structure.

TaxSlayer: Support

Though it has to be said there is less in the way of support for those starting out at the lower end of the TaxSlayer product portfolio things do take a turn for the better when you arrive at Premium. Within this option there is the aforementioned support from tax professionals, plus the ability to make the most of live support, both by phone and via email. 

The live chat avenue also delivers more on the support front, so it soon justifies its price tag. Self-Employed types can also get support from tax professionals, particularly those with knowledge of this specific tax arena. That’s a definite boon, especially as this package also features a new personalized guide to self-employed taxes.

TaxSlayer: Final verdict

The latest version of TaxSlayer ticks a lot of the e-filing boxes, but there is still room for improvement. We like the overall look and feel of the online system, and layouts are solid, if a little idiosyncratic in places. 

Help and support is at hand, though you’ll really need to invest in the more expensive editions if you’re to enjoy the benefits of wall-to-wall support including help from real tax professionals. Nevertheless, TaxSlayer also has plenty to offer the fledgling e-filer with its competent basic edition.

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FreeTaxUSA is a great solution for anyone looking to reduce the costs involved with keeping accounts in order and filing tax returns. And, considering it is kind on your wallet the tax preparation service packs plenty of features that let you pick your way through the filing process with relative ease. 

While FreeTaxUSA isn’t as sophisticated as other options such as TaxAct, TaxSlayer, Jackson Hewitt Online or Credit Karma Tax, it covers all bases in terms of working with relevant IRS forms and, ultimately, lets you file your federal taxes. For the state tax route though you’ll need to pay a fee, albeit a small one. 

A downside, it has to be said, is the lack of ability to import your W-2 or 1099 forms, which something like TurboTax can do. Other than that, FreeTaxUSA impresses with its overall look and feel.

• Want to try FreeTaxUSA? Check out the website here

FreeTaxUSA: Pricing

Although FreeTaxUSA, as the name implies, is largely free to use there is cost involved, albeit nominal. So, the service will charge you $14.99 for a state return though federal filing costs zero dollars.

There’s also a Deluxe Return edition, that comes with a pretty trifling $6.99 price tag attached to it and for that you get the benefit of being able to submit unlimited returns if you’ve needed to make amendments. Better still, there is fast-lane access to live chat support, and these tax specialists can help guide you in the right direction if you’re getting stuck at any stage in the process. 

Dig deeper into the service and you’ll find there’s also no charge for tax extensions, while prior year tax filing comes in at $14.99 for state and $0 for federal. It’s the same pattern for self-employed and small business owners too.

FreeTaxUSA: Features

Considering that FreeTaxUSA is, by and large, free to use it still packs a decent punch. Once you get into it you find that it’ll handle all of the main areas required for filing those 1099 forms. That means retirement, government payments, debt cancellation, payment processing, sale of your home, tuition program distributions, social security as well as stocks and interest too. 

The self-employed are also well catered for. Indeed, you’ll find that FreeTaxUSA ultimately has the ability to deal with each and every state and federal form, including common credits, which is quite something given its miserly charges.

FreeTaxUSA: Performance

FreeTaxUSA is an online service and, as such, works fine and dandy just as long as you have the obvious internet connection. There’s a mobile version too, for both iOS and Android, although in reality this is less of an app and more of a version of the same site you’d use on the desktop edition. 

Nevertheless, FreeTaxUSA works nicely enough if you don't mind filing your tax details in the rather confined working area, especially on a phone. The tablet experience is rather better though, but we still tend to favour the desktop FreeTaxUSA experience over the mobile one. 

The designers have worked hard to make both editions reasonably enjoyable and either version feels nicely optimized to work without trouble.

FreeTaxUSA: Ease of use

There’s nothing too intimidating about the FreeTaxUSA interface, with a pretty basic though effective page layout. Before you deep dive into the step-by-step stages there’s also a neat primer screen, which highlights the features and functionality of the following site content. From there on in it’s much like the other filing packages, with text boxes to populate with all of your data. 

Overall it's a nicely laid out affair that emulates all of the sections of the 1040. As mentioned earlier though, a weakness with FreeTaxUSA is the inability to import W-2s and 1099s, which is something that makes TurboTax such a handy option for its one-stop-shop feature set.

FreeTaxUSA: Support

Much like the other aspects of FreeTaxUSA, customer support is certainly not overly complicated, but it is available as and when you need it. Customers can head along to a dedicated area on the FreeTaxUSA website and type in a basic query to search the help database. That’s okay and does a no-nonsense job of answering more obvious queries. 

However, if you need additional assistance then that’s at hand while you’re signed in, or using an online form, plus there’s a dedicated email address to send messages to. Better still though is the Live Chat feature, which you get if you upgrade to the still good value Deluxe package, that hooks you up with real people, who can hopefully offer real answers to your questions.

FreeTaxUSA: Final verdict

FreeTaxUSA is a good bet if you want an uncomplicated and, crucially, free way of e-filing your taxes. While the Deluxe version beefs up what's on offer in terms of support, if you’re reasonably competent with your bookkeeping and have kept an organized pile of paperwork in the run up to file time then the basic incarnation is perfectly acceptable. 

There are some drawbacks here, as we’ve outlined above, but if you’re keen to keep your overheads to an absolute minimum then FreeTaxUSA will get you to filing point without putting a dent in your finances.

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