Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum: two-minute review

Update: This model is no longer available. For an alternative, head to our guide to the best Shark vacuum cleaners, or the best vacuum cleaners in general.

Shark is a brand that’s known for designing vacuum cleaners packed with innovative features, such as flexible wands for better reach under furniture and Anti Hair Wrap technology. Shark has built a reputation as one of Dyson's biggest rivals.

However, unlike Dyson, the company hasn’t abandoned plug-in vacuums in favor of battery-powered models, still making a decent range of corded vacuums for those who prefer a mains-powered cleaner. 

The range includes canister vacuums, which you might know as cylinder or barrel vacuums, depending on where in the world you’re located.

In the UK, this vacuum is called the Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum CZ500UKT. However, the same model in the US goes under the name Shark Vertex Bagless Corded Canister Vacuum with DuoClean Powerfins. Meanwhile, in Australia, it’s called the Shark Bagless Barrel Pet Vacuum with Multi-flex CZ500. Despite Shark’s penchant for a different name in every territory, the vacuum is virtually the same no matter where you are. The biggest difference is that in the US it doesn’t come with the powered pet tool.

This model is the top-of-the-range canister vacuum from the brand, building upon the cheaper Shark CZ250UKT; but the differences are subtle. The main upgrade is to the floorhead, which here features two motorized brush rolls instead of the single one you’ll find on its less expensive sibling. It comes with the same crevice and upholstery tool as the cheaper model, and is packed with all the same Shark features – a flexible wand and Anti Hair Wrap technology, as well as the same-sized dust bin. Surprisingly, there isn’t an upgrade in suction power, but the beefed-up floorhead should take care of that by dislodging greater dirt from deep in the carpet pile.

On test it performed well, thoroughly cleaning all surfaces, extracting ground-in dirt and dust out of carpets. It’s a superb choice for those looking for a plug-in vacuum, but who don’t want to push around a weighty upright model. Whether it’s worth forking out the extra money for this top-of-the-range model, it’s difficult to say. Having said that, it isn’t a huge jump in price and the floorhead is much better than the cheaper canister.

Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum: price & availability

•  List price: $479.99 / £329.99/ AU$799.99

As we’ve already mentioned, this vacuum goes under several different names. It’s the Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum CZ500UKT in the UK; in the US, it’s the Shark Vertex Bagless Corded Canister Vacuum with DuoClean Powerfins; in Australia, it’s known as the Shark Bagless Barrel Pet Vacuum with Multi-flex CZ500. The main difference between the three models is that the US version doesn’t come with the small, powered pet tool supplied with the UK and Australia models. You can purchase this vacuum direct from Shark in all countries.

For those on a budget, we’d recommend considering the cheaper Shark Bagless Cylinder Pet Vacuum CZ250, which also goes under several names; find out what it’s called in your country by reading the full review here. It comes in at the slightly cheaper price of $399.99 / £299.99/ AU$699.99. Whatever your plan, don't forget to see what Shark promo codes are currently available to keep costs down.

Shark CZ500UKT review: design

• Two motorized brush rolls in floorhead
• Flexible wand bends to reach under low furniture
• 25ft / 9-meter power cord

The canister alone measures 19.3 x 10.2 x 10.2 inches/49 x 26 x 26cm (h x w x d), which is a fairly standard size, with it sufficiently compact to balance on the stairs for cleaning them. At 9lb/ 4.4kg without the hose or floorhead, it’s also light enough for most people to carry with ease.

The large 1.9-quart/ 1.6-liter dust cup is capable of holding a decent amount of dust and debris before it will need emptying, and the vacuum is equipped with foam, felt and HEPA filters. These work as part of the anti-allergen complete seal, which, according to Shark, will capture 99.9% of dust and allergens and prevent them from reentering the air.

The DuoClean floorhead features two brush rolls. The main one is responsible for deeper cleaning, drawing dust out of carpets, while the soft one at the front is best for picking up fine dust from hard floors. Meanwhile, the Anti Hair Wrap technology is designed to stop the brush roll from becoming tangled with hair and becoming clogged. There’s also a headlight to illuminate the floor ahead.

In the box, you’ll find a crevice tool and upholstery tool, which sit in a cradle on the wand for easy access. These tools mean the vacuum can be used to clean furniture, curtains and mattresses, as well as to remove cobwebs or dust from overhead. In addition, if purchased in the UK or Australia, the pet power tool is also included, which is great for removing pet hair from furniture.

As well as an on/off button on the canister itself, the vacuum can be turned on via the touchscreen LED display on the handle. From here, you can also switch between the carpet and hard floor modes, as well as cycle through the three power levels. It’s all very straightforward in use – but, frustratingly, it doesn’t remember your last selection and always defaults to hard floor and the middle power setting.

Two buttons slide to release the dust cup, which lifts smoothly from the top of the canister, and the large main handle doubles as a handle for the dust cup for easy carrying, too. To empty, you push another button to flip open the bottom, to allow the dirt to fall right out into the trash. The filters, dust cup and soft brush roller are all washable for easy maintenance.

Shark CZ500UKT review: performance

• Delivers a thorough clean on carpet
• Quiet
• Maneuvers well

The floorhead glides very smoothly across carpet and hard floors, picking up surface dirt and debris as well as pulling out deeper dirt when vacuuming carpets. We certainly had no complaints with regards to dust pick-up and the amount of dust, dirt and dander in the dust cup at the end of vacuuming just one carpet, which confirmed that the cleaner was picking up far more than simply what was on the surface.

Unlike a cordless vacuum, there’s no need to conserve battery here, so you can vacuum on the highest power for as long as you like for the most thorough clean. While the vacuum didn’t struggle to remove hair from carpets, we did notice that some hair remained wrapped around the end of the brush roll and wasn’t removed by the Anti Hair Wrap technology, even after several uses.

When collecting oats from along the baseboard, the Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum CZ500UKT took several pushes back and forth to collect the majority of the spill on carpet. And it didn’t manage to collect as much when we approached the baseboard with the front of the floorhead as opposed to the side. However, on hard floors, it removed all the debris along the baseboard at first attempt.

The vacuum managed to remove an impressive amount of debris from deep within a long-pile area rug, and the floorhead transitioned easily between the rug and hard floor. The controls on the handle make for easy switching between floor types and power levels. Likewise, the two main tools can be stored on the wand, so they’re always to hand when you need them.

The upholstery tool made vacuuming sofas a breeze, and the crevice nozzle proved useful for getting into all sorts of tight spots. We did try using the wand to vacuum overhead, which was fine to suck up the odd cobweb; but it can feel heavy if used for much longer.

Canister vacuums are always a good choice if you have lots of low furniture under which to vacuum – and this model is no exception; it reaches easily beneath chairs and beds. The flexible wand allows extra reach without you having to bend, but we struggled to control the direction of vacuuming in this mode.

The canister glides effortlessly behind you as you vacuum, plus the 360-degree pivot wheels help agility, even as the vacuum fills up and becomes heavier. The hose did on occasion become folded, which meant we had to pause vacuuming to tug it back into shape; but this is typical of longer hoses. Helpfully, when clicked into the upright position, the floorhead is self-supporting and the brush roll switches off until you tilt it back down to continue vacuuming.

The Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum CZ500UKT is a quiet vacuum. Even on the highest power setting, it only hit a maximum of 70dB on our noise meter, no matter whether vacuuming carpet or hard floors. In addition, since most of the noise comes from the floorhead, reducing the power level didn’t reduce the noise output.

Should I buy the Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum?

 Buy it if… 

Don't buy it if...

First reviewed: July 2022

• Check out these great robot vacuum deals

Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum: two-minute review

Update: This model is no longer available. For an alternative, head to our guide to the best Shark vacuum cleaners, or the best vacuum cleaners in general.

Shark is a brand that’s known for designing vacuum cleaners packed with innovative features, such as flexible wands for better reach under furniture and Anti Hair Wrap technology. Shark has built a reputation as one of Dyson's biggest rivals.

However, unlike Dyson, the company hasn’t abandoned plug-in vacuums in favor of battery-powered models, still making a decent range of corded vacuums for those who prefer a mains-powered cleaner. 

The range includes canister vacuums, which you might know as cylinder or barrel vacuums, depending on where in the world you’re located.

In the UK, this vacuum is called the Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum CZ500UKT. However, the same model in the US goes under the name Shark Vertex Bagless Corded Canister Vacuum with DuoClean Powerfins. Meanwhile, in Australia, it’s called the Shark Bagless Barrel Pet Vacuum with Multi-flex CZ500. Despite Shark’s penchant for a different name in every territory, the vacuum is virtually the same no matter where you are. The biggest difference is that in the US it doesn’t come with the powered pet tool.

This model is the top-of-the-range canister vacuum from the brand, building upon the cheaper Shark CZ250UKT; but the differences are subtle. The main upgrade is to the floorhead, which here features two motorized brush rolls instead of the single one you’ll find on its less expensive sibling. It comes with the same crevice and upholstery tool as the cheaper model, and is packed with all the same Shark features – a flexible wand and Anti Hair Wrap technology, as well as the same-sized dust bin. Surprisingly, there isn’t an upgrade in suction power, but the beefed-up floorhead should take care of that by dislodging greater dirt from deep in the carpet pile.

On test it performed well, thoroughly cleaning all surfaces, extracting ground-in dirt and dust out of carpets. It’s a superb choice for those looking for a plug-in vacuum, but who don’t want to push around a weighty upright model. Whether it’s worth forking out the extra money for this top-of-the-range model, it’s difficult to say. Having said that, it isn’t a huge jump in price and the floorhead is much better than the cheaper canister.

Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum: price & availability

•  List price: $479.99 / £329.99/ AU$799.99

As we’ve already mentioned, this vacuum goes under several different names. It’s the Shark DuoClean & Anti Hair Wrap Bagless Cylinder Pet Vacuum CZ500UKT in the UK; in the US, it’s the Shark Vertex Bagless Corded Canister Vacuum with DuoClean Powerfins; in Australia, it’s known as the Shark Bagless Barrel Pet Vacuum with Multi-flex CZ500. The main difference between the three models is that the US version doesn’t come with the small, powered pet tool supplied with the UK and Australia models. You can purchase this vacuum direct from Shark in all countries.

For those on a budget, we’d recommend considering the cheaper Shark Bagless Cylinder Pet Vacuum CZ250, which also goes under several names; find out what it’s called in your country by reading the full review here. It comes in at the slightly cheaper price of $399.99 / £299.99/ AU$699.99. Whatever your plan, don't forget to see what Shark promo codes are currently available to keep costs down.

Shark CZ500UKT review: design

• Two motorized brush rolls in floorhead
• Flexible wand bends to reach under low furniture
• 25ft / 9-meter power cord

The canister alone measures 19.3 x 10.2 x 10.2 inches/49 x 26 x 26cm (h x w x d), which is a fairly standard size, with it sufficiently compact to balance on the stairs for cleaning them. At 9lb/ 4.4kg without the hose or floorhead, it’s also light enough for most people to carry with ease.

The large 1.9-quart/ 1.6-liter dust cup is capable of holding a decent amount of dust and debris before it will need emptying, and the vacuum is equipped with foam, felt and HEPA filters. These work as part of the anti-allergen complete seal, which, according to Shark, will capture 99.9% of dust and allergens and prevent them from reentering the air.

The DuoClean floorhead features two brush rolls. The main one is responsible for deeper cleaning, drawing dust out of carpets, while the soft one at the front is best for picking up fine dust from hard floors. Meanwhile, the Anti Hair Wrap technology is designed to stop the brush roll from becoming tangled with hair and becoming clogged. There’s also a headlight to illuminate the floor ahead.

In the box, you’ll find a crevice tool and upholstery tool, which sit in a cradle on the wand for easy access. These tools mean the vacuum can be used to clean furniture, curtains and mattresses, as well as to remove cobwebs or dust from overhead. In addition, if purchased in the UK or Australia, the pet power tool is also included, which is great for removing pet hair from furniture.

As well as an on/off button on the canister itself, the vacuum can be turned on via the touchscreen LED display on the handle. From here, you can also switch between the carpet and hard floor modes, as well as cycle through the three power levels. It’s all very straightforward in use – but, frustratingly, it doesn’t remember your last selection and always defaults to hard floor and the middle power setting.

Two buttons slide to release the dust cup, which lifts smoothly from the top of the canister, and the large main handle doubles as a handle for the dust cup for easy carrying, too. To empty, you push another button to flip open the bottom, to allow the dirt to fall right out into the trash. The filters, dust cup and soft brush roller are all washable for easy maintenance.

Shark CZ500UKT review: performance

• Delivers a thorough clean on carpet
• Quiet
• Maneuvers well

The floorhead glides very smoothly across carpet and hard floors, picking up surface dirt and debris as well as pulling out deeper dirt when vacuuming carpets. We certainly had no complaints with regards to dust pick-up and the amount of dust, dirt and dander in the dust cup at the end of vacuuming just one carpet, which confirmed that the cleaner was picking up far more than simply what was on the surface.

Unlike a cordless vacuum, there’s no need to conserve battery here, so you can vacuum on the highest power for as long as you like for the most thorough clean. While the vacuum didn’t struggle to remove hair from carpets, we did notice that some hair remained wrapped around the end of the brush roll and wasn’t removed by the Anti Hair Wrap technology, even after several uses.

When collecting oats from along the baseboard, the Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum CZ500UKT took several pushes back and forth to collect the majority of the spill on carpet. And it didn’t manage to collect as much when we approached the baseboard with the front of the floorhead as opposed to the side. However, on hard floors, it removed all the debris along the baseboard at first attempt.

The vacuum managed to remove an impressive amount of debris from deep within a long-pile area rug, and the floorhead transitioned easily between the rug and hard floor. The controls on the handle make for easy switching between floor types and power levels. Likewise, the two main tools can be stored on the wand, so they’re always to hand when you need them.

The upholstery tool made vacuuming sofas a breeze, and the crevice nozzle proved useful for getting into all sorts of tight spots. We did try using the wand to vacuum overhead, which was fine to suck up the odd cobweb; but it can feel heavy if used for much longer.

Canister vacuums are always a good choice if you have lots of low furniture under which to vacuum – and this model is no exception; it reaches easily beneath chairs and beds. The flexible wand allows extra reach without you having to bend, but we struggled to control the direction of vacuuming in this mode.

The canister glides effortlessly behind you as you vacuum, plus the 360-degree pivot wheels help agility, even as the vacuum fills up and becomes heavier. The hose did on occasion become folded, which meant we had to pause vacuuming to tug it back into shape; but this is typical of longer hoses. Helpfully, when clicked into the upright position, the floorhead is self-supporting and the brush roll switches off until you tilt it back down to continue vacuuming.

The Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum CZ500UKT is a quiet vacuum. Even on the highest power setting, it only hit a maximum of 70dB on our noise meter, no matter whether vacuuming carpet or hard floors. In addition, since most of the noise comes from the floorhead, reducing the power level didn’t reduce the noise output.

Should I buy the Shark DuoClean & Anti Hair Wrap Bagless Pet Vacuum?

 Buy it if… 

Don't buy it if...

First reviewed: July 2022

• Check out these great robot vacuum deals

Editor's Note

• Original review date: April 2022
• Newer Samsung Bespoke Jet AI model now available
• Launch price: from $1,035 / £629 / AU$1,299
• Official price now: $699.99 / £449 / AU$1,099

Updated: February 2024. Despite Samsung releasing the Bespoke Jet AI in 2023, the original Bespoke Jet is still one of the best cordless vacuum cleaners you can get, especially since prices have dropped since launch. While the UK and Australia have multiple variations of the Bespoke Jet available to purchase, which include a variety of attachments and an extra battery as well, the US now has just the one model that comes with a single battery and not a lot of different attachments – which explains the massive price drop. Samsung regularly discounts the Bespoke Jet models now, and you can save about $200 / £150 / AU$300, making it excellent value. The rest of this review remains as previously published.

Samsung Bespoke Jet: two-minute review

Using the Samsung Bespoke Jet is one of the best experiences we’ve had when testing a vacuum cleaner of any kind. It’s capable of putting the Dyson V15 Detect to shame in terms of its functionality and power, and does a better job on piled carpets than a corded Miele (some of the more powerful traditional vacuums on the market today).

The Bespoke Jet will not just suck up dirt, debris and hair, it will also mop hard floors, even washing up ingrained stains as you can spray water on them to loosen the dirt first. After it’s all done, you just need to press a button to empty the dust canister and all the dirt collected gets sucked out in a second or two.

Samsung has definitely thought through the entire design and functionality of the Bespoke Jet, with one small exception. The large Jet Dual floor cleaning head (which we suspect most people will be using above all else) doesn’t move too well in angles, i.e the swivel isn’t great.

That’s compounded a little by the fact that it’s a touch top-heavy, but this issue isn’t unique to Samsung – as with most cordless vacuum cleaners with detachable battery packs, the weight distribution is uneven and trying to turn the vacuum cleaner can cause a little wrist/arm fatigue despite the Bespoke being lighter than previous Jet models. 

Having said that, the mopping and the soft roller cleaning heads don’t have the same issue, so it’s possible that this might be a one-off and a small defect on our review sample.

If we really had to complain about something else (we’re definitely in nitpicking territory now), that would be the extra space required by the accessory cradle. To be fair, though, that cradle is a necessity as it provides space not only for the plethora of tools that ship with the machine, it also adds an extra charging dock for the second battery that ships with two of the Bespoke Jet models. And it also comes with its own power cable, so you’re going to need two spare power points for the vacuum cleaner.

And that’s all we could find to complain about. The Bespoke Jet has excellent suction as a vacuum cleaner and does a pretty decent job as a mop too. It can also 'sweep', which is a functionality we never thought was a necessity until it was (more on this later). Long story short: it’s plenty powerful, particularly at its two high power modes, is self-cleaning and versatile... and also very competitively priced, making this one of the best vacuum cleaners yet.

Like Dyson, LG and Miele cordless vacuum cleaners, the Bespoke Jet also has different configurations (in select markets) – three to be precise – with the only difference between them being the number of batteries and the number of cleaning tools that ship with each.

Samsung Bespoke Jet price and availability

• Announced February 2022
• Launch price from $1,035 / £629 / AU$1,299
• Available in different configurations in select markets

To confuse availability across its markets, Samsung has decided it will offer different models of the Bespoke Jet in different countries… with different names.

For example, the US only gets one model – the priciest option at $1,035 – that comes with all the cleaning heads and accessories, the Clean Station and, importantly, two battery packs. The UK, on the other hand, gets two models (at least for now) – the Jet Complete and Jet Complete Extra – costing £629 and £899 respectively. The difference here is the cheaper option comes with a single battery pack, while the latter ships with two packs and the Power Mop cleaning head to boot.

Australia hits the jackpot with three models called the Jet Pro Extra, Jet Complete Extra and Jet Elite Extra. Interestingly, all three come with two battery packs, with the only difference being the accessories shipping with the three models. The first two configurations cost AU$1,299 while the Elite Extra is AU$1,399.

It’s hard to compare the price of the Bespoke Jet with anything else on the market as most other popular brands – Dyson, Shark, Bissell, Miele – don't come with auto-empty stations for the cordless stick vacuums. The only one that's comparable is the LG CordZero A9 Handstick with All-In-One Tower that costs $999 / AU$1,599 (unavailable in the UK). It vacuums, mops and self-cleans too, plus offers two battery packs as well. Interestingly, the All-In-One Tower offers all the space you need to store the attachments and tools.

With just one model to compare the Bespoke Jet with, we think it's pretty competitively priced.

Samsung Bespoke Jet design

• Free-standing Clean Station and charging dock
• Accessory cradle
• Telescopic tube

Just like the Bespoke Fridge range, the Bespoke Jet cordless vacuum cleaner comes in an array of earthy colors – white, navy blue and green – which should complement your home decor no matter what shades you’ve opted for.

And no matter which Bespoke Jet model is available in your country, you’ll get it with the headline feature – the all-in-one Clean Station. It doubles as the charging stand as well, with space for the main floor cleaning head attached to the telescopic tube. You just have to make sure the tube is retracted for it to fit. Yes, you read that right: the Bespoke Jet comes with a telescopic tube – a rare occurrence in the world of modern cordless uprights.

Samsung’s Clean Station is a little different from the auto-empty stations now available with plenty of newer robot vacuum cleaners. Instead of automatically sucking out the dirt from the dust canister as soon as the machine is docked, the Clean Station requires the user to press a button for the process to start and also stop it manually. It takes no more than 2-3 seconds for a full 0.5L canister to empty into a 2L bag that can easily be swapped out when full (you get three with the machine – one installed and two extra) by removing a panel on the stand.

The panel fits so seamlessly around the Clean Station that it’s easy to miss if you aren’t paying attention to the user manual. Even better is just how easy it is to remove and put back – it takes absolutely no effort at all – and that goes for every part of the vacuum cleaner when you’re assembling it, including the telescopic tube (something you don’t usually get in a lot of handsticks), cleaning heads, the tiny bottle that’s the water tank or the battery. Everything about the handstick is just… so easy.

Under the removable panel is another one that swings outward to reveal the dust bag. A point to note about this inner door is that it will not click shut if no bag is attached, meaning you won’t be able to close the outer panel either. So when changing out the dust bag, be sure to replace it immediately.

If you’d like to avoid the recurring cost of the disposable bags, you can empty the dust canister the usual way. You can also take it apart completely to wash it out occasionally and clean/replace the filter, which is best practice if you want to extend the life of your vacuum cleaner.

The Bespoke Jet is also lighter than some of the other popular cordless vacuum cleaners on the market today. For example, the Dyson V15 Detect weighs in at 3kg, while the Bespoke Jet tops the scales at 2.7kg. That said, the battery on the top of the handheld unit (which weighs 1.44kg) does make the weight distribution uneven and the machine can feel heavy, particularly when you’re trying to manoeuvre it in small angles.

And that is our only complaint with Samsung’s new vacuum cleaner – unless you take into account the extra space you’re going to need to either store all the various tools and accessories (there’s no space for them on the Cleaning Station itself) or the Accessory Cradle that ships with the Bespoke Jet.

The cradle is a thoughtful addition as it provides a charging slot for the second battery that ships with specific models, meaning you’re going to need to place the cradle near a second power point or use a multi-way plug as it comes with its own cable. Moving the cradle around is easy, though, as it’s got a carry handle.

Depending on the Bespoke Jet model, you can get up to seven cleaning heads and tools. This includes two motorized cleaning heads for hard floors alone – the Jet Dual Brush that has a bristle roller and a soft roller for use on hard floors and carpets, and the Slim Action attachment that’s got just the soft roller and designed for wood floors.

Then there’s the Spray Spinning Sweeper that, as the name suggests, can be used to sweep and to mop. Samsung provides a pair of bristly pads that can be handy to loosen particles in dried-up kitchen spills or muddy shoe tracks. Note that there’s no suction when using the Sweeper, so all you’re doing is moving the dirt around, calling for a round of vacuuming and/or mopping after.

Alternatively, you can fill the little plastic bottle (aka the water tank) and spray some water onto the caked-in grime, then mop using the washable microfiber pads. Samsung also provides a pack of disposable, antimicrobial wet wipes that attach to the bristles of the stiff pads, but we found these to be quite wasteful as they dry up quickly and a pair isn’t enough to mop a full room, let alone the whole house.

Other than the three motorized cleaning heads, there’s a smaller soft roller called the Pet Tool (which is also motorized), as well as the usual suspects of the crevice tool, the combination tool and a flexible tool.

Take all seven into account and you’ll find the Accessory Cradle is the best storage option if you have the extra floor space. While the cradle itself fits only four tools (even the big motorized ones), a smaller attachment adds a few more spots.

All the controls you need are within easy reach of your thumb when holding the handstick and the digital display is clear and sharp. Other than the power button, there’s just the plus and minus buttons that cycle through the suction/power modes (there are four) and, when the water tank and Spray Spinner are attached, you use the plus button to spray water. Note that unlike the LG CordZero A9 Kompressor Aqua, the mopping head does not automatically suck water to the pads – you can pre-wet the microfibre pads and then spray as and when you need more moisture on the floor, or spray and use the dry pads to clean up the puddles.

As with the digital display on Dyson vacuums, the Bespoke Jet will show you what power mode you’re on and how much battery life is left for each. When docked, it becomes a battery charging indicator.

Samsung Bespoke Jet performance

• Extremely powerful suction in Jet mode
• Lacks dynamic suction
• Good as a mop

Not only is the Samsung Bespoke Jet good-looking (well, when docked on the Clean Station, it’s sleek as), it’s quite powerful too. There are four suction modes – Min, Mid, Max and Jet – and we found ourselves mostly using the Mid level for regular cleaning runs. Carpets take a few passes to get clean in this mode, but we have to talk about the Jet mode. It’s got the most powerful suction we’ve seen on any vacuum cleaner we’ve tested or used, proven by our test of a very hairy carpet getting cleaned in a single pass.

We allowed a wall-to-wall carpet space to get really dirty over three weeks, adding hair from brushes as well and grinding them right into the fibers. A light-brown mid-pile carpet turned almost black by the time we were done with it and we kid not: a single pass and it was all gone! The Dyson V15 Detect in Boost mode was not able to keep up, requiring two to three passes to clean the same amount of equally dirty carpet.

We also threw some talcum powder on the same carpet, a fluffy bath mat and on a tiled floor – on the Jet setting, it took a single pass for the fine white powder to disappear from the carpet, a couple of passes on the bath mat and a single pass on the tiles.

As impressive as that sounds, using the Bespoke Jet on its highest suction mode limits battery to just eight minutes (more on battery life later). Having said that, a single pass means you finish cleaning quicker and those eight minutes go a long way. We were able to clean a fully-carpeted bedroom and half a living room in that time in our test space, which is pretty good. And given we had two batteries to play with, Max and Jet modes quickly became our favorite options for vacuuming. To be fair though, the Mid setting, which is the default option as soon as you turn the handstick on, is pretty capable too, and would be perfect for the day-to-day cleaning runs.

The one thing Dyson has over Samsung in their respective flagship cordless vacuum cleaners is dynamic suction. The Dyson V15 Detect automatically increases suction when it detects a rug or carpet, or when it detects more dirt. The Bespoke Jet misses out on this feature – if it did boast dynamic suction, we think Samsung truly would have had the perfect vacuum cleaner.

We didn’t think a sweeper would be very useful until we needed to get rid of caked-in muddy boot prints. We tested the Bespoke Jet in Sydney when the city was deluged with unseasonal rain, so tracking mud through our test space seemed to be the norm each day. Vacuuming (even in Jet mode) did not take care of the dry mud, so a quick loosening of the dried grime with the bristly pads helped. It might seem a complicated process, but this needed to be followed up with a quick vacuum run and a mop to get the hard floors looking spotless. But given how quickly attachments slot in and out, the whole process really doesn’t take so long. Sweeping, though, isn’t something we see most people using a lot, but it’s handy to have.

As a mop, the Bespoke Jet was surprisingly impressive too. We allowed drops of sauce from different types of food to fall and dry on our test space’s kitchen floor over a few days. We didn’t even bother pre-wetting the microfiber pads; we just fitted the water tank to the Sweeper, sprayed some water on the bits of food and allowed the machine to do its thing. A few seconds later and all the spots were gone. 

We saw similar mopping prowess from the LG CordZero A9 Kompressor Aqua model in the Turbo mode – this vacuums and mops at the same time but adds some vibrations to the mopping process for caked-in grime. The Samsung has no such vibrations and can still manage to do a good job. It must be noted that mopping using a handstick (any brand) isn’t the same as your own elbow grease, which is perhaps the only option when your hard floors are particularly grimy.

It should be mentioned that with the rounded edges of the Spray Spinning Sweeper, you’re not going to be able to mop into corners, but the attachments swivels really well.

Like any other handstick, the Bespoke Jet quickly converts into a handheld unit that lets you dust shelves, and get into nooks and crannies with the crevice tool or the flexible tool.

Whatever the Bespoke Jet does, it does so relatively quietly. Where the Dyson V15 Detect registered 77dB on its Auto mode (81dB in its Boost mode), the Samsung topped out at 71dB in the Mid power level, 75dB in Max and 78dB in Jet.

We’ve also got to talk about how powerful the suction in the Cleaning Station is. As we mentioned before, it takes just a couple of seconds to empty a full canister, and this is even more impressive considering long lengths of hair that can be seen tangled around the central cylinder get pulled out. 

Speaking of long hair, you will need to be a little careful when using the Sweeper – if you haven’t done a good vacuum run before a mop, hair on the floor easily gets tangled around its roller wheel and cleaning that out is near impossible. This could affect its movement later in the life of the machine.

Samsung Bespoke Jet battery life

• Swappable battery pack
• Up to 120 minutes battery life; more in wet mode
• Fade-free power

60 minutes seems to be the standard for most of the cordless handsticks that have been released in the last two or three years, and that’s the case here as well. Each battery pack that comes with the Bespoke Jet offers you a maximum of 60 minutes while vacuuming, and about 1 hour 20 minutes when mopping. Note that the max of 60 minutes is while using the non-motorized tools like the combination or crevice tools. 

Depending on the suction mode, though, you’re looking at a maximum of 42 minutes when using a motorized cleaning head. 42 minutes, of course, is on the Min power setting, which drops to 24 for Mid, 14 at Max and a mere 8 minutes at the Jet setting.

The good thing is you really don’t need to pay attention to how long you’re using the vacuum for as the time remaining is displayed clearly on the screen. And having a second battery pack you can swap out, there really is nothing to worry about.

When a battery pack is done, the machine just switches off, like a Dyson, without fading out the power. From there, it takes about 3.5 hours to top up from zero to full.

Should I buy the Samsung Bespoke Jet vacuum cleaner?

Buy it if...

Don’t buy it if...

Also consider

• First reviewed on April 2022

Editor's Note

• Original review date: April 2022
• Newer Samsung Bespoke Jet AI model now available
• Launch price: from $1,035 / £629 / AU$1,299
• Official price now: $699.99 / £449 / AU$1,099

Updated: February 2024. Despite Samsung releasing the Bespoke Jet AI in 2023, the original Bespoke Jet is still one of the best cordless vacuum cleaners you can get, especially since prices have dropped since launch. While the UK and Australia have multiple variations of the Bespoke Jet available to purchase, which include a variety of attachments and an extra battery as well, the US now has just the one model that comes with a single battery and not a lot of different attachments – which explains the massive price drop. Samsung regularly discounts the Bespoke Jet models now, and you can save about $200 / £150 / AU$300, making it excellent value. The rest of this review remains as previously published.

Samsung Bespoke Jet: two-minute review

Using the Samsung Bespoke Jet is one of the best experiences we’ve had when testing a vacuum cleaner of any kind. It’s capable of putting the Dyson V15 Detect to shame in terms of its functionality and power, and does a better job on piled carpets than a corded Miele (some of the more powerful traditional vacuums on the market today).

The Bespoke Jet will not just suck up dirt, debris and hair, it will also mop hard floors, even washing up ingrained stains as you can spray water on them to loosen the dirt first. After it’s all done, you just need to press a button to empty the dust canister and all the dirt collected gets sucked out in a second or two.

Samsung has definitely thought through the entire design and functionality of the Bespoke Jet, with one small exception. The large Jet Dual floor cleaning head (which we suspect most people will be using above all else) doesn’t move too well in angles, i.e the swivel isn’t great.

That’s compounded a little by the fact that it’s a touch top-heavy, but this issue isn’t unique to Samsung – as with most cordless vacuum cleaners with detachable battery packs, the weight distribution is uneven and trying to turn the vacuum cleaner can cause a little wrist/arm fatigue despite the Bespoke being lighter than previous Jet models. 

Having said that, the mopping and the soft roller cleaning heads don’t have the same issue, so it’s possible that this might be a one-off and a small defect on our review sample.

If we really had to complain about something else (we’re definitely in nitpicking territory now), that would be the extra space required by the accessory cradle. To be fair, though, that cradle is a necessity as it provides space not only for the plethora of tools that ship with the machine, it also adds an extra charging dock for the second battery that ships with two of the Bespoke Jet models. And it also comes with its own power cable, so you’re going to need two spare power points for the vacuum cleaner.

And that’s all we could find to complain about. The Bespoke Jet has excellent suction as a vacuum cleaner and does a pretty decent job as a mop too. It can also 'sweep', which is a functionality we never thought was a necessity until it was (more on this later). Long story short: it’s plenty powerful, particularly at its two high power modes, is self-cleaning and versatile... and also very competitively priced, making this one of the best vacuum cleaners yet.

Like Dyson, LG and Miele cordless vacuum cleaners, the Bespoke Jet also has different configurations (in select markets) – three to be precise – with the only difference between them being the number of batteries and the number of cleaning tools that ship with each.

Samsung Bespoke Jet price and availability

• Announced February 2022
• Launch price from $1,035 / £629 / AU$1,299
• Available in different configurations in select markets

To confuse availability across its markets, Samsung has decided it will offer different models of the Bespoke Jet in different countries… with different names.

For example, the US only gets one model – the priciest option at $1,035 – that comes with all the cleaning heads and accessories, the Clean Station and, importantly, two battery packs. The UK, on the other hand, gets two models (at least for now) – the Jet Complete and Jet Complete Extra – costing £629 and £899 respectively. The difference here is the cheaper option comes with a single battery pack, while the latter ships with two packs and the Power Mop cleaning head to boot.

Australia hits the jackpot with three models called the Jet Pro Extra, Jet Complete Extra and Jet Elite Extra. Interestingly, all three come with two battery packs, with the only difference being the accessories shipping with the three models. The first two configurations cost AU$1,299 while the Elite Extra is AU$1,399.

It’s hard to compare the price of the Bespoke Jet with anything else on the market as most other popular brands – Dyson, Shark, Bissell, Miele – don't come with auto-empty stations for the cordless stick vacuums. The only one that's comparable is the LG CordZero A9 Handstick with All-In-One Tower that costs $999 / AU$1,599 (unavailable in the UK). It vacuums, mops and self-cleans too, plus offers two battery packs as well. Interestingly, the All-In-One Tower offers all the space you need to store the attachments and tools.

With just one model to compare the Bespoke Jet with, we think it's pretty competitively priced.

Samsung Bespoke Jet design

• Free-standing Clean Station and charging dock
• Accessory cradle
• Telescopic tube

Just like the Bespoke Fridge range, the Bespoke Jet cordless vacuum cleaner comes in an array of earthy colors – white, navy blue and green – which should complement your home decor no matter what shades you’ve opted for.

And no matter which Bespoke Jet model is available in your country, you’ll get it with the headline feature – the all-in-one Clean Station. It doubles as the charging stand as well, with space for the main floor cleaning head attached to the telescopic tube. You just have to make sure the tube is retracted for it to fit. Yes, you read that right: the Bespoke Jet comes with a telescopic tube – a rare occurrence in the world of modern cordless uprights.

Samsung’s Clean Station is a little different from the auto-empty stations now available with plenty of newer robot vacuum cleaners. Instead of automatically sucking out the dirt from the dust canister as soon as the machine is docked, the Clean Station requires the user to press a button for the process to start and also stop it manually. It takes no more than 2-3 seconds for a full 0.5L canister to empty into a 2L bag that can easily be swapped out when full (you get three with the machine – one installed and two extra) by removing a panel on the stand.

The panel fits so seamlessly around the Clean Station that it’s easy to miss if you aren’t paying attention to the user manual. Even better is just how easy it is to remove and put back – it takes absolutely no effort at all – and that goes for every part of the vacuum cleaner when you’re assembling it, including the telescopic tube (something you don’t usually get in a lot of handsticks), cleaning heads, the tiny bottle that’s the water tank or the battery. Everything about the handstick is just… so easy.

Under the removable panel is another one that swings outward to reveal the dust bag. A point to note about this inner door is that it will not click shut if no bag is attached, meaning you won’t be able to close the outer panel either. So when changing out the dust bag, be sure to replace it immediately.

If you’d like to avoid the recurring cost of the disposable bags, you can empty the dust canister the usual way. You can also take it apart completely to wash it out occasionally and clean/replace the filter, which is best practice if you want to extend the life of your vacuum cleaner.

The Bespoke Jet is also lighter than some of the other popular cordless vacuum cleaners on the market today. For example, the Dyson V15 Detect weighs in at 3kg, while the Bespoke Jet tops the scales at 2.7kg. That said, the battery on the top of the handheld unit (which weighs 1.44kg) does make the weight distribution uneven and the machine can feel heavy, particularly when you’re trying to manoeuvre it in small angles.

And that is our only complaint with Samsung’s new vacuum cleaner – unless you take into account the extra space you’re going to need to either store all the various tools and accessories (there’s no space for them on the Cleaning Station itself) or the Accessory Cradle that ships with the Bespoke Jet.

The cradle is a thoughtful addition as it provides a charging slot for the second battery that ships with specific models, meaning you’re going to need to place the cradle near a second power point or use a multi-way plug as it comes with its own cable. Moving the cradle around is easy, though, as it’s got a carry handle.

Depending on the Bespoke Jet model, you can get up to seven cleaning heads and tools. This includes two motorized cleaning heads for hard floors alone – the Jet Dual Brush that has a bristle roller and a soft roller for use on hard floors and carpets, and the Slim Action attachment that’s got just the soft roller and designed for wood floors.

Then there’s the Spray Spinning Sweeper that, as the name suggests, can be used to sweep and to mop. Samsung provides a pair of bristly pads that can be handy to loosen particles in dried-up kitchen spills or muddy shoe tracks. Note that there’s no suction when using the Sweeper, so all you’re doing is moving the dirt around, calling for a round of vacuuming and/or mopping after.

Alternatively, you can fill the little plastic bottle (aka the water tank) and spray some water onto the caked-in grime, then mop using the washable microfiber pads. Samsung also provides a pack of disposable, antimicrobial wet wipes that attach to the bristles of the stiff pads, but we found these to be quite wasteful as they dry up quickly and a pair isn’t enough to mop a full room, let alone the whole house.

Other than the three motorized cleaning heads, there’s a smaller soft roller called the Pet Tool (which is also motorized), as well as the usual suspects of the crevice tool, the combination tool and a flexible tool.

Take all seven into account and you’ll find the Accessory Cradle is the best storage option if you have the extra floor space. While the cradle itself fits only four tools (even the big motorized ones), a smaller attachment adds a few more spots.

All the controls you need are within easy reach of your thumb when holding the handstick and the digital display is clear and sharp. Other than the power button, there’s just the plus and minus buttons that cycle through the suction/power modes (there are four) and, when the water tank and Spray Spinner are attached, you use the plus button to spray water. Note that unlike the LG CordZero A9 Kompressor Aqua, the mopping head does not automatically suck water to the pads – you can pre-wet the microfibre pads and then spray as and when you need more moisture on the floor, or spray and use the dry pads to clean up the puddles.

As with the digital display on Dyson vacuums, the Bespoke Jet will show you what power mode you’re on and how much battery life is left for each. When docked, it becomes a battery charging indicator.

Samsung Bespoke Jet performance

• Extremely powerful suction in Jet mode
• Lacks dynamic suction
• Good as a mop

Not only is the Samsung Bespoke Jet good-looking (well, when docked on the Clean Station, it’s sleek as), it’s quite powerful too. There are four suction modes – Min, Mid, Max and Jet – and we found ourselves mostly using the Mid level for regular cleaning runs. Carpets take a few passes to get clean in this mode, but we have to talk about the Jet mode. It’s got the most powerful suction we’ve seen on any vacuum cleaner we’ve tested or used, proven by our test of a very hairy carpet getting cleaned in a single pass.

We allowed a wall-to-wall carpet space to get really dirty over three weeks, adding hair from brushes as well and grinding them right into the fibers. A light-brown mid-pile carpet turned almost black by the time we were done with it and we kid not: a single pass and it was all gone! The Dyson V15 Detect in Boost mode was not able to keep up, requiring two to three passes to clean the same amount of equally dirty carpet.

We also threw some talcum powder on the same carpet, a fluffy bath mat and on a tiled floor – on the Jet setting, it took a single pass for the fine white powder to disappear from the carpet, a couple of passes on the bath mat and a single pass on the tiles.

As impressive as that sounds, using the Bespoke Jet on its highest suction mode limits battery to just eight minutes (more on battery life later). Having said that, a single pass means you finish cleaning quicker and those eight minutes go a long way. We were able to clean a fully-carpeted bedroom and half a living room in that time in our test space, which is pretty good. And given we had two batteries to play with, Max and Jet modes quickly became our favorite options for vacuuming. To be fair though, the Mid setting, which is the default option as soon as you turn the handstick on, is pretty capable too, and would be perfect for the day-to-day cleaning runs.

The one thing Dyson has over Samsung in their respective flagship cordless vacuum cleaners is dynamic suction. The Dyson V15 Detect automatically increases suction when it detects a rug or carpet, or when it detects more dirt. The Bespoke Jet misses out on this feature – if it did boast dynamic suction, we think Samsung truly would have had the perfect vacuum cleaner.

We didn’t think a sweeper would be very useful until we needed to get rid of caked-in muddy boot prints. We tested the Bespoke Jet in Sydney when the city was deluged with unseasonal rain, so tracking mud through our test space seemed to be the norm each day. Vacuuming (even in Jet mode) did not take care of the dry mud, so a quick loosening of the dried grime with the bristly pads helped. It might seem a complicated process, but this needed to be followed up with a quick vacuum run and a mop to get the hard floors looking spotless. But given how quickly attachments slot in and out, the whole process really doesn’t take so long. Sweeping, though, isn’t something we see most people using a lot, but it’s handy to have.

As a mop, the Bespoke Jet was surprisingly impressive too. We allowed drops of sauce from different types of food to fall and dry on our test space’s kitchen floor over a few days. We didn’t even bother pre-wetting the microfiber pads; we just fitted the water tank to the Sweeper, sprayed some water on the bits of food and allowed the machine to do its thing. A few seconds later and all the spots were gone. 

We saw similar mopping prowess from the LG CordZero A9 Kompressor Aqua model in the Turbo mode – this vacuums and mops at the same time but adds some vibrations to the mopping process for caked-in grime. The Samsung has no such vibrations and can still manage to do a good job. It must be noted that mopping using a handstick (any brand) isn’t the same as your own elbow grease, which is perhaps the only option when your hard floors are particularly grimy.

It should be mentioned that with the rounded edges of the Spray Spinning Sweeper, you’re not going to be able to mop into corners, but the attachments swivels really well.

Like any other handstick, the Bespoke Jet quickly converts into a handheld unit that lets you dust shelves, and get into nooks and crannies with the crevice tool or the flexible tool.

Whatever the Bespoke Jet does, it does so relatively quietly. Where the Dyson V15 Detect registered 77dB on its Auto mode (81dB in its Boost mode), the Samsung topped out at 71dB in the Mid power level, 75dB in Max and 78dB in Jet.

We’ve also got to talk about how powerful the suction in the Cleaning Station is. As we mentioned before, it takes just a couple of seconds to empty a full canister, and this is even more impressive considering long lengths of hair that can be seen tangled around the central cylinder get pulled out. 

Speaking of long hair, you will need to be a little careful when using the Sweeper – if you haven’t done a good vacuum run before a mop, hair on the floor easily gets tangled around its roller wheel and cleaning that out is near impossible. This could affect its movement later in the life of the machine.

Samsung Bespoke Jet battery life

• Swappable battery pack
• Up to 120 minutes battery life; more in wet mode
• Fade-free power

60 minutes seems to be the standard for most of the cordless handsticks that have been released in the last two or three years, and that’s the case here as well. Each battery pack that comes with the Bespoke Jet offers you a maximum of 60 minutes while vacuuming, and about 1 hour 20 minutes when mopping. Note that the max of 60 minutes is while using the non-motorized tools like the combination or crevice tools. 

Depending on the suction mode, though, you’re looking at a maximum of 42 minutes when using a motorized cleaning head. 42 minutes, of course, is on the Min power setting, which drops to 24 for Mid, 14 at Max and a mere 8 minutes at the Jet setting.

The good thing is you really don’t need to pay attention to how long you’re using the vacuum for as the time remaining is displayed clearly on the screen. And having a second battery pack you can swap out, there really is nothing to worry about.

When a battery pack is done, the machine just switches off, like a Dyson, without fading out the power. From there, it takes about 3.5 hours to top up from zero to full.

Should I buy the Samsung Bespoke Jet vacuum cleaner?

Buy it if...

Don’t buy it if...

Also consider

• First reviewed on April 2022

Tineco Floor One S5: two-minute review

The Tineco Floor One S5 is a cordless wet-dry vacuum with a floor-standing dock. It vacuums and mops in tandem, removing the need to vacuum before mopping, and potentially cutting your hard floor cleaning time in half.

It features Tineco's iLoop smart sensor technology, which detects both wet and dry dirt and adjusts suction, water flow and roller speed accordingly. A light ring will glow red when it finds a particularly dirty bit of floor, and slowly change to blue as it cleans it. It's all very satisfying. I was impressed at how efficiently it worked when vacuuming and mopping up dirt and cleaning fresh wet spills in my home. Understandably, it took a little more effort to dislodge caked-on dirt, but it cleared that eventually too, with the help of Max mode. It can't get into grouting cracks between tiles, however, and although it can tackle dust, it can't be used on area rugs or carpet, so if you have those you'll still need to supplement this with one of the best vacuum cleaners.

While it's quite heavy, the fact it propels itself forwards means it's still comfortable to use, and it's easy to maneuver, too, although it won't lie flat so you won't be able to get too far underneath furniture. There's an automatic self-clean program for hands-off cleaning of the brush roller, and an onboard voice assistant that'll prompt you to add water, empty the dirty water tank and even remind you to start the self-clean program. There's a companion app too, although it's far from essential.

The Tineco Floor One S5 would be great to have on standby if you have young kids who are prone to spilling food under the table, you simply need to refresh a muddy hallway, or as a quick fix on dusty floors that look desperately messy when the sun shines through. That's the short version; read on for my full Tineco Floor One S5 review.

Tineco Floor One S5 vacuum and mop review: price & availability

• List price: $499 / £399
• Launch date: April 2022
• Availability: US / UK

Tineco is a Chinese company that sells a range of carpet cleaners, wet-dry vacuums and smart vacuum cleaners. The Floor One S5 was added to its floorcare range in 2022 and is available to buy in the US and UK with a list price of $499 / £399.

The S5 isn’t a budget appliance, but considering it can perform the dual functions of vacuuming and mopping, it’s a time-saving two-in-one floor cleaner that’s worth the expense, especially for people who mop floors several times a week. The build quality is high, and Tineco provides things like spare brushrolls, a replacement filter, and cleaning solution, in the box.

There are cheaper options on the market, if you're on a budget. For example, the Shark HydroVac Cordless vacuum-mop has a list price of US$359.99 / £329.99.

While the S5 isn’t available in Australia, the Tineco Floor One S5 Pro is available. It’s virtually the same model but features additional animations on the screen as well as a suction-only mode.

• Value for money score: 4 out of 5

Tineco Floor One S5 vacuum and mop specs

Tineco Floor One S5 review: design

• Large charging dock holds all accessories
• Auto mode detects dirt
• Self-cleaning brush roller

The Tineco Floor One S5 is designed to be used on both wet and dry spills on hard flooring, and is roughly the size of a standard upright vacuum cleaner. With its graphite, white and navy finish, it's easy on the eye. The parts that look premium, and it feels like it has been built to last.

The wet-dry vacuum sits on a floor-standing charging dock for convenient grab-and-go cleaning. Bear in mind that the dock has quite a large footprint, so you’ll need to find floor space (near a power outlet) for it. When sat on its floor-standing charger, the handle is at a slight angle, so it’s not completely flush up against the wall. I appreciated that the dock includes spaces for a spare brush roller and filter, so they won't get lost.

On the vacuum are generously sized clean and dirty water tanks. Both are easy to remove, empty and fill. When the dirty water tank is full, the appliance switches off and the voice assistant prompts you to empty it. Likewise, when the clean water tank needs a refill, the voice assistant prompts you to do so, but it doesn’t automatically switch off.

On top of the main body of the cleaner, there’s a large, round screen that displays the battery percentage as well as the cleaning mode. There are two modes to choose from: an Auto mode, which uses iLoop Smart Sensor Technology to detect dirt and adjust suction accordingly, and a Max mode.

There are also a number of other symbols, which light up to alert you of issues such as when the dirty water tank needs emptying or the self-clean program needs running. A light ring around the edge of the screen changes color depending on the level of dirt detected: red when the cleaner detects a high level of dirt, becoming blue as the floor becomes cleaner.

The on/off switch is conveniently located on the handle, and next to it is a button to switch between Auto mode and Max mode. There's also a Suction mode, for when you don't want any cleaning solution sprayed out. This appliance comes with a companion app, which provides user advice and cleaning stats (more on this below).

A self-cleaning cycle can be activated by pressing a button on the top of the handle. During this cycle, clean water from the tank is used to rinse out the brush roller.

You can also change the brushroll in the floorhead, to extend cleaning times. Unclick the top cover from the floorhead and swap in a fresh roller while you rinse and leave the used one to dry. That means the machine is always ready to go.

Tineco is quite generous in terms of the extras provided in the box. My review model came with two extra brush rolls, a spare filter, a brush to clean the short section of pipe between the roller and dirty water tank, and some deodorizing and cleaning solution (this is the only solution recommended for use with this appliance).

• Design score: 4.5 out of 5

Tineco Floor One S5 vacuum and mop review: performance

• Maneuverable and self-propelling, but doesn't lie flat
• Effectively cleans lots of mess types, but won't get into grouting
• Voice prompts are useful

The Tineco Floor One S5 comes out of the box pretty much ready to go – there’s very little assembly required, other than clicking the handle into position and placing it on the dock. When the device is positioned on the docking station it delivers a voice prompt to let you know that ‘charging has commenced’, and you can see the battery levels rise.

The water tank is easy to fill and given that only one cap of cleaning fluid is required, the included bottle should last a while. The cleaner always starts in Auto mode, even if you were using Max mode last time.

This device is designed to remove wet spills, dirt, grime, grease and tough stains from most types of hard surfaces, although it's not suitable for rugs or carpets. I tested it out on sealed hardwood flooring, vinyl tiles, and ceramic tiles.

The Tineco Floor One S5 works by pushing forward to vacuum and pulling back to mop. Although it's quite heavy, when switched on it propels itself forward, requiring minimal effort. It’s also really maneuverable, turning tight corners with ease.

The floorhead does a great job of getting close up to baseboards and furniture. However, and because the handle won't go flat, you’re limited when it comes to cleaning under furniture, and the floorhead won't fit into small or awkward spaces, either. Wet-dry cleaners typically don't come with detail tools, but I think a crevice tool would be helpful here.

The controls are clear and useful. It's easy to see how much charge is left at any time, and the screen will also provide a prompt when the dirty water tank needs changing or the clean water tank has run out. There's also the option to use a voice prompt button for this, so you don't need to look at the screen.

On test, the Auto setting worked well, with suction audibly increasing when dirt was detected, and the changing colored lights providing a useful at-a-glance indicator of what was going on. Sometimes, the lights would turn red when going over parts of the floor that didn’t look dirty to the naked eye, prompting me to pay extra attention to these areas, which I wouldn’t have done with a regular mop. In general, I was impressed with how much dirt it pulled up from what I'd thought were relatively clean floors.

I found the Floor One S5 mopped evenly and didn't leave the floor too wet, leaving behind a mild, pleasant scent of cleaning solution.

When cleaning in both Auto mode and Max mode never went above 72db, which is the same level of noise made by a dishwasher mid-cycle, and is more than acceptable for a device like this.

Cleaning tests

To assess this cleaner's performance on different kinds of cleaning tasks, I ran series of tests.

I used it on my kitchen floor to clear up a milky cereal spillage and was amazed at how quickly and effortlessly it tackled the area. I removed most of the spillage using the suction-only mode, then switched to the Auto mode to completely clean the surface. In general, I found it a very convenient way of cleaning up liquid spills such as milk. It sucks up the liquid quickly and cleans the floor simultaneously, so it’s useful to have to hand if you’ve got small children.

I also tested it out on dried food splatters. Here, the mop needed a little more help and I found myself ramping up to Max mode and going over the area a few times to dislodge and clean effectively.

Certain consistencies of spillage also proved problematic. For example, it struggled to remove a blob of foundation from one of my bathroom tiles, and I had to go back and forth over the area several times to get it clean. It's also worth noting that on this tiled floor, while the surface was left clean and free of debris, the cleaner didn't get into grout lines, so these remained dry.

To test performance on dry messes, I sprinkled oats and crushed biscuit/flour on the floor. The vacuum picked up both with no problems, without leaving any residue behind. Overall, I found the performance on dry debris very effective – this cleaner clears hair and dust very effectively, even at the edge of the baseboards.

Maintenance

When cleaning on Max power, the dirty water tank required emptying after just six minutes of cleaning and the clean water tank needed a refill after only eight minutes. Both lasted longer in Auto mode, though, as it doesn’t use as much water.

Emptying the tank is a simple process but if you empty into your sink, you’ll then need to deal with all the larger debris that's mixed in with the grubby water. Emptying into the toilet makes things much simpler. (It's usual for wet-dry cleaners to mix wet and dry debris like this – Dyson WashG1 takes a different tack by separating solids from liquids for easier disposal and more straightforward maintenance.)

Once back on the charging dock, the Floor One S5 scans the dirt level on the brush roller and will prompt you to perform the automatic clean if needed. This takes roughly two minutes, during which time clean water will flush through the system and rinse the brush roller. It's a completely hands-off process, so you can walk away and do something else until it’s finished, at which point the dirty water tank will need emptying.

I also found it beneficial to remove the brush roll and leave it to dry separately when not in use. This can be fiddly – and rather grim if there’s a lot of mess – but a simple wash under warm water straight after use keeps things fresh.

Less frequently, you'll also need to clean the filter, and clear the tube between floorhead and water tank using the brush provided.

• Performance score: 4.5 out of 5

Tineco Floor One S5 vacuum and mop review: app

• Provides cleaning stats and helpful instructions
• Only supports 2.4G Wi-Fi

This cleaner comes with a companion app: the Tineco Life app. This connects easily to the floor cleaner and it walks you through the setup process. While having an app for a floorcare appliance isn’t exactly necessary, it does contain a few useful features.

It allows you to change the language as well as volume of the voice prompts on the cleaner, you can also mute the voice altogether if you prefer. You can use it to check the cleaner's battery levels while it's charging, and tell you how long it is before charge is complete.

There are video tutorials on everything from how to fill and empty the water containers, to removing the brush roller and cleaning. Furthermore, you can tell the cleaner whether you’re using cleaning solution or cleaning with water only, this allows it to adjust settings if necessary, although this can be done without the app too.

There are other, arguably less useful features in the app, such as stats on the time spent cleaning and average daily use. It’s not necessarily an app you’ll use regularly, but it’s helpful to download it when first setting up the appliance, in our case it performed a firmware upgrade upon the initial setup.

Note: the companion only supports 2.4G Wi-Fi.

Tineco Floor One S5 vacuum and mop review: battery

• Up to 35 minute runtime
• Battery level displayed clearly on screen
• 4-5 hour charging time

The battery percentage is shown clearly on the screen during use as well as while it’s charging. If you’re not near the cleaner, you can also check the battery level in the app, which will give you additional information about how much time is remaining before it’s fully charged. I found this to be quite accurate.

During use in Max mode, the battery lasted 27 minutes, which is just shy of the 28 minutes stated by Tineco. It’ll last longer in Auto mode, but exactly how long will vary because auto mode adjusts the power depending on the dirt level detected.

Once the battery reaches 10 percent the number flashes to alert you that it’s low. A full recharge took just under four hours, which is faster than the four to five hours suggested by Tineco.

Should I buy the Tineco Floor One S5?

Buy it if...

Don't buy it if...

Re-review with updated tests: May 2024

First reviewed: February 2022