M1 Finance is a Chicago based online financial services company. It is also known as Robo-advisor. It is registered with the Securities and Exchange Commission as a broker-dealer and is also a member of the Securities Investor Protection Corporation (SIPC) and the Financial Industry Regulatory Authority (FINRA). 

Founded in 2015, it offered services like Investing, Asset Management, Lending, and other financial services. In 2016, they introduced the ability to automate monthly deposits and maintain a preset portfolio allocation to make the funds withdrawal with ease.

Also, the good thing about M1 Finance is they are available on all modern platforms. M1 Finance has a web-based trading dashboard along with both iOS and Android applications available for a quick download.

• You can signup for M1 Finance here

What to expect

M1 Finance offers automated investing with a high level of customization and a unique combination of automated investing allowing customers to create a portfolio as per their specifications. A user can create portfolios containing low-cost ETFs or use individual stocks or both in the same. M1 Finance offers low-cost alternatives that allow fractional share transactions and control over these portfolio contents. 

For the new users, it is quite easy and straightforward to sign up for the M1 Finance account. All the user needs to do is to enter the email address and choose the password, just after this the user will get a pie-building feature where the user can build the pie or choose the made up of ETFs or individual stocks. For help, there are tutorials on the site alongside to guide how the site works.

M1 Finance is also expanding to offer a digital bank along with its investment service. They are also looking forward to launching a service that will sweep your excess cash into a paying 1.5% per year, it includes a debit card that earns 1% cashback on different purchases. The service will be named as M1 Spend.

The M1 Standard limited for the long term users. If the user is looking forward to investing in long term usage then the user will get decent cashback. That’s one of the reasons to go with M1 finance. There are better-paying places to park your funds, also there is a no-fee savings account or a user investment portfolio.

Few of the expert pies available for the user are:

• General investing: The user can set this one up to reflect your risk tolerance and create a diversified portfolio to protect yourself
• Plan for retirement: This pie is just for the target retirement date
• Responsible investing: If you are a responsible investor then only you need this pie
• Income earnings: This pie only works for dividends and income returns
• Hedge fund followers: This one follows the strategies of reputable and acclaimed investors
• Industries and sectors: This option lets you invest in certain industries that interest only the user

There is a no-risk assessment questionnaire that helps you answer the understand the process better. The offers you Individual, joint accounts, ITAs and trust accounts. 

A user can also set up automatic deposits in part of the initial account setup which you can edit whenever you please. Margin loans are allowed and M1 Borrow service lets you borrow up to 35% of the account value at a 4.00% interest for non-investing purposes. 

Fees and charges

M1 Finance does not charge for trading fees. Well, that’s a piece of great news for the user that they don’t need to pay for the custom pies. There is something they charge for, that’s the termination fees. 

Also, there are two versions of spend that you can choose, the free one is M1 Standard and M1 Plus which comes with an annual fee of $100 fee for the first year and $125 per year thereafter. There is also an inactivity fee if the user stays offline for more than 180 days, the platform penalizes a user with $20 for the same. 

Support

Customer support is one of the important features on any trading platform. Here you can sort yourself from the issues that you may face during trading. From their Support Center you can go through manage account, transfers, invest, spend and borrow specific queries. Users from across the globe can sign up for trading on M1 Finance. 

Solo Investors get the benefits from both of the worlds. The user can customize the portfolio and invest in any stocks and ETFs s/he wishes. M1 Finance will manage the same for the user. For the medium experienced investors, the company does not provide any advice or recommendations. This service is recommended for experienced users. For the long-term investors, M1 Finance allows trading only once a day.

Final Verdict

This tool is best fit for the starters. If you want to start the active investment portfolios then this may be the best space to start with. M1 finance does automatic maintenance of proportional investment allocation. It offers more control over the investments and provides a fine balance between automation and manual control on the investment, depending on each user.

• Best forex trading platforms: trade and invest on your Android or iPhone

CollaborateMD is a company that provides cloud-based medical billing and medical practice management software for practices of all sizes. The company was founded in 1999 by Douglas Kegler, who is still the CEO today. CollaborateMD’s mission is to help healthcare providers and billers improve their revenue cycle management, reduce administrative costs, and enhance patient care.

CollaborateMD has over 10,000 active users and processes over $2 billion in claims annually. The company is based in Orlando, Florida, and has a team of over 100 employees. CollaborateMD has received several awards and recognitions, such as the Inc. 5000 list of fastest-growing private companies, the Deloitte Technology Fast 500 list, and the KLAS Category Leader for Practice Management in 2020.

CollaborateMD: Features

CollaborateMD, a well-established player in the medical billing industry, offers various features designed to optimize workflow, ensuring ease of use and faster payment for clinicians. Its core focus lies on catering to small and medium-sized practices, providing them with the personalized attention and support they need, rather than targeting the enterprise market.

CollaborateMD's cloud-based medical billing software streamlines the claims process significantly. It allows the staff to receive and process claims in real time, eliminating the delays associated with traditional paper-based billing methods. In the past, clinicians used to collect a stack of billing cards each week, and billers had to wait until they were physically received before they could begin the billing process. This delay is now a thing of the past, as the claims process commences as soon as the billing charge is entered into the system. This efficiency directly contributes to faster payment cycles and improved cash flow.

CollaborateMD enhances billing efficiency by enabling electronic claim submissions, known as eClaims. This feature expedites payment processing, eliminating delays and facilitating prompt reimbursement. Furthermore, the software accommodates an unlimited number of eClaims, ensuring scalability for growing practices. Its robust capabilities allow it to handle increased workloads seamlessly, resulting in an exceptionally high first pass claim submission rate of 99%, outperforming other billing software solutions.

Crucially, CollaborateMD ensures that each practice has a dedicated billing specialist, ensuring consistency in support and facilitating a smooth onboarding process, as opposed to having to start over each day with a new, unfamiliar representative.

CollaborateMD: Drawbacks

A major limitation of CollaborateMD is its lack of dedicated software for both Mac and Windows platforms. It solely operates as a browser-based application. Additionally, the absence of mobile apps for Android and iOS further restricts its accessibility. Many users prefer the convenience of accessing software through mobile devices, especially when they are out of the office.

Many users have expressed dissatisfaction with the unidirectional communication between their EHR and the CollaborateMD billing solution. They would prefer a bidirectional connection to enable automatic transfer of appointment and demographic data from the scheduling software to the billing system. This would eliminate the need for manual re-entry of data, reducing workload and errors.

Additionally, the customer support has been criticized for being inadequate. The complaint highlights the limited hours of availability for assistance and suggests that many support staff could benefit from improved training.

CollaborateMD: Support

CollaborateMD provides multiple options for users to obtain support. Previously, phone support was accessible through a toll-free number, but this is no longer available. The primary support method has transitioned to chat, accessible during the hours of 8 AM to 6 PM EST on weekdays only. Additionally, users can create a support ticket or visit the support portal. There is a designated email address for general inquiries, but it is not intended for direct support. 

In terms of self-support, an extensive Knowledge Center offers various articles categorized for easy navigation. It includes step-by-step instructions for numerous processes, such as issuing a refund for a patient, but it lacks video content. 

CollaborateMD: Pricing

With CollaborateMD, you need to enter your information, and establish contact with the company for a custom quote for any of the four plans. It states that it starts at a monthly price of $215 per month, and that this is per the provider.

CollaborateMD starts on the Starter plan which provides for unlimited eClaims, an appointment scheduler, real time claim submission, credit card processing, and patient payment plans. Going up to the Basic plan adds 150 MB cloud storage for documents, a secure patient payment portal, and a custom report builder. The Growth plan adds in claim scrubbing, claim follow-up and a patient responsibility estimator. At the top is the Unlimited plan, and delivers patient appointment reminders via SMS and phone, unlimited paper claims, financial insight tools and analytics.

For practices with a high volume of patients, the fixed monthly fees charged by this provider can be more cost-effective than some other billing software solutions that charge a percentage of collections. Therefore, estimating the monthly collections can help determine which pricing model will be more affordable for your specific situation.

CollaborateMD: Final verdict

CollaborateMD offers medical offices assistance in expediting medical billing to accelerate payment processing. It has some drawbacks, including the absence of mobile apps, restricted support hours, and a lack of transparent upfront pricing. However, CollaborateMD stands out with advantages such as an exceptionally high first pass claims submission rate, real-time claims submission, and fixed monthly costs with various package options. Balancing the pros and cons, CollaborateMD emerges as a competitive solution in the medical billing landscape despite a few shortcomings. 

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MedicsPremier is a fully featured medical billing service from the Advanced Data Systems Corporation (ADS). Founded in 1977 by David Barzillai, an electrical engineer and former Israeli Air Force member, ADS began as a patient demographics database for radiology practices. Initiated in a humble NYC apartment, ADS has grown to occupy a spacious 15,000-square-foot building in Paramus, NJ and employs over 300 dedicated professionals.

ADS has achieved remarkable success over the years, processing over 55 million claims annually with an impressive 98% payment rate for clean claims on the first submission. This exceptional performance reflects the company's unwavering focus on quality, efficiency, and customer satisfaction.

MedicsPremier: Features

Medics Premier stands out as a comprehensive medical billing service that goes beyond the conventional approach of billing insurance companies and patients for payment. It not only handles insurance claims but also provides a multitude of supplementary services. These include denial management, fee schedule review and analysis, provider enrollment assistance, and revenue cycle management. Medics Premier's multifaceted services empower healthcare providers to maximize their revenue streams, ensuring a streamlined and efficient billing process.

Unlike many medical billing services that are often tied to a single EHR system, MedicsPremier stands apart by offering flexibility. Medical practices and facilities can retain their current EHR if they are satisfied with it, as MedicsPremier is not limited to a specific platform. Additionally, MedicsPremier can provide EHR suggestions or, through their e-superbill process, operate without an EHR entirely, catering to the diverse needs of healthcare providers.

The true strength of MedicsPremier lies in its ability to integrate seamlessly with other services offered by the company. This integration creates a cohesive solution that optimizes revenue generation at various stages of the patient journey. For example, during patient scheduling, the software can verify insurance coverage and provide an estimate of the copay. This transparency enhances patient expectations management, eliminates unexpected surprises, and facilitates the collection of copayments during the visit, resulting in a simplified and efficient process.

MedicsPremier prioritizes maximizing coverage at the outset, streamlining the subsequent process by ensuring patients are either in-network or aware of their out-of-network status before their visit. This strategic approach contributes to an impressive 99% first billing submission success rate, an achievement that stands out among comparable software billing providers. Notably, this proficiency extends to challenging providers, such as workers' compensation and no-fault claims. This optimization saves valuable time for practices by reducing the occurrence of rejected claims that require resubmission. Consequently, the practice benefits from cost savings in terms of both labor expenses and delays in receiving payments.

Modern billing software boasts the key advantage of integration with business analytics. This harmony offers users a quick insight into the financial well-being of their practice. Users are granted the flexibility to visualize data in a format of their preference, be it graphical charts, dashboards, or traditional reports. Moreover, the software empowers users to export data into an Excel spreadsheet, allowing for further analysis and customization, thereby providing a comprehensive and personalized analytical experience.

MedicsPremier: Drawbacks

MedicsPremier's platform presents a significant challenge: organizing vast amounts of information in a way that is easy to understand and use. The interface appears cluttered, overwhelming users with too much data at once, making it difficult to identify and extract relevant information for practical use. Additionally, the outdated appearance of the interface adds to the overall usability issues.

Moreover, the platform offers a plethora of reporting options, which can be overwhelming and confusing. Users have expressed the need for customizable reports tailored to their specific requirements rather than having to run multiple reports from the available options to obtain the desired data.

Furthermore, MedicsPremier's software availability is limited to Windows, lacking support for Mac, Linux, Android, and iOS. This limitation contrasts with many competitors who provide cross-platform access to data, allowing users to remain connected and productive even when away from their office.

MedicsPremier: Support

MedicsPremier provides customer support during its business hours, which are not specified. Customers can contact the company through email or a toll-free number. MedicsPremier states that it responds to messages within an hour. 

Additionally, the wealth of training materials they provide is commendable. The eBooks, such as “Collecting More Patient Payments: A Guide to Best Practices,” and “The ‘Ins’ and ‘Outs’ of Revenue Cycle Management: INcome by OUTsourcing,” can be incredibly helpful for both new staff members and experienced users. The online video content, including “MedicsRCM: Cloud-Based & Transparent RCM Services,” adds to the comprehensive resources available.

Having a variety of formats, from infographics to whitepapers and brochures, ensures that users can access information in a way that suits their learning preferences. Overall, it seems like MedicsPremier is committed to providing robust support and educational materials for their users.

MedicsPremier: Pricing

Obtaining pricing information for MedicsPremier proves to be a challenge, mirroring the practices of many of its competitors. Instead of transparent pricing upfront, MedicsPremier requires potential customers to complete an online form and subsequently engage in direct contact to receive a custom quote. While there is no free tier or trial, there is a 90 day guarantee.

Extensive online research yields limited results regarding MedicsPremier's pricing structure. The cost remains shrouded in opacity, with the exception of a lone user review suggesting that it falls within the higher price range.

MedicsPremier: Final verdict

MedicsPremier, a medical software billing service, excels in certain areas: its exceptional first submission payment rate, smooth integration with scheduling software, and flexibility to support various EHRs. However, several shortcomings limit its potential. The lack of mobile apps, overwhelming information presentation, and limited support options are notable drawbacks. Moreover, the absence of a free trial and transparent pricing structure makes it difficult for potential users to make an informed decision. These factors hinder MedicsPremier from receiving a more positive recommendation. 

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A serious veteran in the space, ClaimCare  has over 17 years of medical billing service experience. Its mission is clear: to maximize revenue for your practice as quickly as possible, all while reducing costs and hassle for your organization. It is US based, with multiple locations, including Austin TX, Dallas/Fort Worth TX, Houston TX, Orlando FL, San Jose Ca, and Pittsburgh Pa. Its clients include all the specialities, across the entire US, and furthermore all the employees are within the US. 

ClaimCare Medical Billing: Features

ClaimCare Medical Billing Solutions aims to provide comprehensive medical billing services to enhance your practice's collections promptly. Its efficient and dedicated service enables practices to outsource this crucial task, eliminating the potential risks of handling it internally.

The Instant Payment Program is instrumental in ensuring faster payments for practices. ClaimCare promises to facilitate payments within a remarkable 24 hours post-patient encounter, eliminating prolonged waiting periods that can impede cash flow. Moreover, this service can boost collections by 10% to 20% while reducing billing costs.

Transitioning to a new billing solution can be challenging for practices, as downtime must be kept to a minimum to maintain billing capabilities. ClaimCare's Expedited Billing Solution ensures a fully operational billing system within a week. This solution is particularly advantageous in cases where a practice loses its in-house biller or has a backlog of claims.

In addition to billing services, ClaimCare offers a range of ancillary services, including credentialing, contracts, front office staff training, and integrated billing and scheduling software, to alleviate administrative burdens.

ClaimCare stands out from its competitors by offering a Service Level Guarantee backed by quantifiable benchmarks. Notably, it guarantees that "85% of your charges will be resolved within 60 days." This commitment demonstrates ClaimCare's dedication to delivering reliable and efficient services to its clients.

ClaimCare Medical Billing: Drawbacks

Despite the fact that ClaimCare Medical Billing Services has been operating for close to twenty years, it is unsettling that, despite our best efforts, we were unable to locate even one user review online. Furthermore, the business does have a social media presence through its Facebook page, which hasn't been updated since July 2020. Although it has a favorable reputation overall, it only has "40 Likes," which isn't that impressive considering the number of clients it claims to have. With just 19 followers and no updates since 2020, things on Twitter haven't really improved either.

The service's website needs more information about its features. For example, it doesn't say if ClaimCare works with all EHRs or only some. It does say that an EHR can be bundled with the service, but it doesn't say how much extra it might cost. There's also no mention of mobile apps for iOS and Android to access billing services remotely, and we couldn't find an app in either platform's store. Finally, the website doesn't mention any specific desktop platform requirements for ClaimCare.

As discussed later, the pricing information on the website is also pretty vague. The same goes for the support options, which are also discussed later. They're not easy to find on the website.

ClaimCare Medical Billing: Support

Based on the information provided on ClaimCare's website, the primary support option appears to be through an online portal. Users can submit their questions via this portal, and an email address is required to receive a response. Recently, ClaimCare added the option to provide a phone number and specify the preferred method of response, either by phone or email. This is a notable improvement since our last review of their services.

However, it's worth noting that some competing platforms offer additional features, such as the ability to upload attachments to better illustrate an issue, such as annotating a screenshot. This option is currently lacking in ClaimCare's support portal. 

We also lament the lack of other options for support, such as directly via phone, online chat, or some self support options. There is also no indication what the hours or days for support are.

Furthermore, we’d like to admit that we get a little concerned when the numbers listed on the support page to their online portal are all for sales, and not to support the product. We are disappointed by the absence of alternative support options such as phone support, online chat, or self-support resources. Additionally, there is no clear information regarding the availability and operating hours of the support team.

Furthermore, it is concerning that the contact numbers provided on the support page are solely dedicated to sales and not to product support.

ClaimCare Medical Billing: Pricing

When it comes to pricing transparency, ClaimCare falls short. Navigating their website, one cannot find any straightforward information about their rates. Instead, potential customers are expected to contact the company directly to discuss their specific needs and receive a custom quote. The only hint regarding pricing is ClaimCare's claim that they offer "The most competitive billing rates in the industry," which, while enticing, lacks concrete details.

Contrary to expectations, the reality might not be as positive. After conducting extensive research, we discovered that ClaimCare's pricing structure is based on a monthly fee per provider, ranging from approximately $200 (£154) to $300 (£231), depending on the number of providers and the volume of services. It's unclear if there are lower costs for non-MD practices, such as optometry or physical therapy. Additionally, there are concerns regarding potential extra costs. For instance, the initial transfer of records can incur an estimated expense of $500 (£385) for every 1,000 records, and the initial training sessions may cost around $200 (£154) per session.

ClaimCare Medical Billing: Final verdict

ClaimCare Medical Billing Services has some appealing features, including its Instant Payment Plan, which accelerates payments to clinicians and decreases the time it takes to collect accounts receivable. Additionally, its setup process can be completed in less than a week, and it provides helpful ancillary services like credentialing.

However, there are also some significant drawbacks to consider. The company lacks transparency in its pricing, which can be a concern for potential customers. It also offers limited support options and does not have any user reviews available, making it difficult to assess the quality of its services.

Ultimately, each practice must determine the best billing solution for its needs. However, our assessment is that there are stronger alternatives available on the market.

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CureMD is a company that provides health information systems and medical billing services to healthcare organizations of all sizes. It offers cloud-based solutions for electronic health records, practice management, billing, telemedicine, and more. CureMD aims to simplify decision making, streamline operations, and ensure compliance with industry standards and best practices. CureMD has won several awards and recognitions, such as Best in KLAS, Top Performing RCM Vendor, and Most Promising Healthcare Solutions. CureMD also caters to different specialties and workflows, and supports COVID-19 vaccine management.

CureMD Medical Billing: Features

CureMD is a cloud-based health information system designed to streamline practice operations and enhance patient care. It offers a comprehensive suite of features that caters to the diverse needs of healthcare providers, including:

1. Electronic Health Records (EHR):

CureMD's EHR system provides a centralized platform to store and manage patient health information. It allows healthcare professionals to access patient records, track medical history, document encounters, and collaborate with other providers, fostering improved care coordination. This also includes e-consents.

2. Practice Management:

CureMD's practice management module simplifies administrative tasks, allowing healthcare providers to focus on patient care. It includes features such as appointment scheduling, patient registration, insurance verification, billing, and reporting, helping to streamline workflows and optimization of revenue cycle management.

3. Telehealth:

With the increasing demand for virtual care, CureMD offers an integrated telehealth solution. This feature enables healthcare providers to conduct secure video consultations with patients from any location, providing convenient access to care while maintaining social distancing protocols.

Moreover, CureMD's telehealth solution is designed to streamline workflows and optimize the healthcare delivery process. It seamlessly integrates with the platform's robust suite of features, allowing healthcare providers to access patient records, review medical histories, and document encounters efficiently. This integration ensures continuity of care, enables accurate and up-to-date documentation, and enhances overall operational efficiency.

4. Patient Engagement:

CureMD recognizes the importance of patient engagement in healthcare. Its patient portal allows patients to access their health information, communicate with providers, schedule appointments, and pay bills online. This enhanced patient engagement promotes better self-management and improves the overall healthcare experience.

5. Clinical Decision Support:

CureMD's clinical decision support system provides real-time clinical insights to healthcare professionals. It offers evidence-based guidelines, drug interactions, and treatment recommendations, assisting providers in making informed decisions for better patient outcomes.

6. Reporting and Analytics:

CureMD's robust reporting and analytics engine allows healthcare providers to gain valuable insights into their practice performance. Customizable reports offer a clear overview of key metrics, such as patient visits, revenue, and clinical outcomes, empowering providers to make data-driven decisions for practice growth.

7. Interoperability:

CureMD understands the significance of seamless data exchange. It offers open APIs and integrates with various third-party applications, including labs, pharmacies, and imaging centers. This interoperability ensures smooth data flow and eliminates the need for manual data entry, enhancing efficiency and reducing errors.

These are some of the features that CureMD offers to its users. We also note that an Android app has been recently added to help mobile users, and there is also the iOS version as well.

CureMD Medical Billing: Drawbacks

One notable disadvantage of CureMD is its browser specificity, as users have expressed concerns regarding the restriction to using solely Internet Explorer. Additionally, there are grievances related to software glitches and difficulties in completing tasks. Furthermore, the speed of CureMD is deemed inadequate, posing challenges to workflow efficiency and hindering its ability to handle busy office hours, particularly when inputting lab orders. Moreover, the sales process has attracted criticism due to instances of customers being upsold on unnecessary services. Lastly, the billing department's responsiveness to customer issues is considered unsatisfactory. 

CureMD Medical Billing: Support

If you need any support or assistance with CureMD, you have several options to contact their team. You can use the support ticket link at the top of your CureMD EHR & PM to access the support portal. You can also send an email to support@curemd.com with your name, practice name, call back number and a brief description of your issue. Alternatively, you can call the support helpline at (212) 852 0279 or (718) 684 9298 between 8 am - 8:30 pm EST. You can also visit the FAQs page for more information on common issues and solutions. 

CureMD Medical Billing: Pricing

CureMD offers different pricing options for its products and services, depending on the features and functionalities you need. Here are some of the pricing plans that CureMD provides:

1. For practice management (PM): $195/month/provider

2. For electronic health records (EHR): $295/month/provider

3. For all-in-one (PM + EHR): $395/month/provider

4. For billing services: As low as 3% of collections

You can also request a personalized quote for your specific practice needs by filling out a form on their website. 

CureMD also offers a free trial, a limited time $0 switch to EHR offer, and a MIPS, Meaningful Use and ICD-10 guarantee.

CureMD Medical Billing: Final verdict

CureMD Medical Billing Services presents itself as a logical extension of the CureMD EHR platform. Its advantages encompass a range of support options, an application tailored for both iOS and Android mobile platforms, and a rigorous claims scrubbing process. However, these benefits must be weighed against certain drawbacks, such as the limited transparency regarding pricing, and the comparatively higher cost of the product. While CureMD Medical Billing Services may serve as a suitable extension for those already committed to the EHR platform, potential users are advised to utilize the available free trial to thoroughly assess whether this platform aligns with their requirements before making a final decision. 

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AdvancedMD Medical Billing is a company that provides cloud-based software for medical practices. It offers solutions for electronic health records (EHR), practice management (PM), telemedicine, patient engagement, analytics, and more. It serves over 16,000 physicians and 60,000+ users in nearly all medical specialties in all 50 states. It was founded in 1999 and is headquartered in South Jordan, Utah. It is part of Global Payments, a leading provider of payment technology and software solutions 

AdvancedMD Medical Billing: Features

The AdvancedMD platform combines a widely used EHR with medical billing software, offering a fully integrated billing solution. This seamless integration between the billing module and the EHR streamlines front office operations. For instance, the integration with Medical Scheduling and other front office tools allows for effortless collection of copays after office visits. With the "One-click display of patient information, copays, and eligibility," healthcare professionals can easily access the necessary information, eliminating the need for extensive patient searches.

Furthermore, this integration extends to payment processing as well. The billing software is compatible with credit card processing, allowing charges to be automatically posted to the patient's account with a simple swipe. This streamlined approach simplifies and expedites the billing process for healthcare providers. 

With a track record dating back to 1999, AdvancedMD boasts unrivaled expertise in cloud-based storage for EHR data. This approach offers several benefits, including seamless backend updates, ensuring that end-users consistently utilize the latest software version. The cloud-based model eliminates additional costs associated with software upgrades, hourly backups, and the latest encryption technology, thus maintaining HIPAA compliance. Moreover, hosting data on the cloud facilitates mobile platform usage through iOS devices. An Android app has been developed as well, although it only has just over 1k downloads, and no rating.

Furthermore, the cloud-based approach greatly enhances the functionality of this EMR, particularly in multi-location practices with numerous providers. Managing and updating bills in such scenarios can be a significant challenge when using traditional, locally-run software solutions. AdvancedMD's Centralized Billing, accessible via the cloud, simplifies this task by allowing effortless management of multiple providers across diverse locations. This functionality stems from the integration of all data into a centralized database.

AdvancedMD introduces the Claims Inspector, an innovative billing feature designed to enhance claim acceptance rates. This feature proactively identifies potential errors related to CCI, HIPAA, and LCD before claim submission, preventing claim rejections and reducing unpaid claims. By catching errors early, AdvancedMD boasts an impressive "almost-100% first-pass claim acceptance rate." Additionally, the Claims Inspector allows users to batch-check insurance eligibility prior to appointments, minimizing the risk of unexpected coverage issues and ensuring a smoother billing process. 

AdvancedMD Medical Billing: Drawbacks

User reviews of AdvancedMD have revealed several shortcomings. Many users found the software difficult to navigate, citing slow performance and inflexible templates as additional pain points. Furthermore, users reported instances of lost documents and billing issues when claims failed to process. To make matters worse, customer service was often difficult to reach, and when users did get through, they experienced poor accountability and resolution of their issues. Overall, AdvancedMD's shortcomings can lead to a frustrating user experience. 

AdvancedMD Medical Billing: Support

If you need any support or assistance with AdvancedMD, you have several options to contact them. You can: 

• Visit their Support Center at Support.AdvancedMD.com for FAQs, knowledge base articles, training resources and more.
• Live chat with a Support Advocate by logging into the AdvancedMD platform and selecting “Get Help.” This method has the fastest response times.
• For general customer support, email: Support@AdvancedMD.com
• Call their toll-free number: 1-800-825-0224. Their hours of operation are Monday-Friday, 8 a.m. to 6 p.m. MT.

AdvancedMD Medical Billing: Pricing

AdvancedMD has different pricing plans depending on your needs and preferences. Here is a summary of their pricing plans: 

• Medical Billing & EMR/EHR Software: This plan includes both the EHR and PM solutions, as well as other features such as telemedicine, patient engagement, and analytics. This plan starts at $729 per provider per month.
• Medical Billing Software: This plan includes only the PM solution, which covers billing, scheduling, reporting, and more. This plan starts at $429 per provider per month.
• Revenue Cycle Management: This plan includes the EHR and PM solutions, as well as a dedicated team of billing experts who handle your claims, denials, and collections. This plan charges a percentage of your monthly collections, which varies depending on your specialty and volume.

You can also customize your plan by adding extra features or services, such as electronic eligibility, electronic remittance advice, advanced fax, advanced insight, lab interfaces, e-prescribing, and more. 

AdvancedMD Medical Billing: Final verdict

The AdvancedMD Medical Billing solution represents a comprehensively integrated offering designed to enhance the already-capable AdvancedMD EHR. The advantages of the solution encompass software claim scrubbing, seamless integration with patient scheduling, and secure cloud-based hosting of data.

Conversely, it is essential to acknowledge certain drawbacks highlighted in user reviews, including limited support, a challenging user interface, and sporadic technical glitches resulting in downtime.

In conclusion, for existing users of the AdvancedMD EHR platform, transitioning to the Medical Billing solution presents a logical and sequential step. However, for users who are content with their current EHR platform, the advantages of switching to AdvancedMD Medical Billing may not be sufficient to warrant the transition.

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Kareo, now operating as Tebra, is a leading provider of integrated telemedicine software and medical billing service. In 2021, Kareo, known for its cloud-based clinical and financial software, merged with PatientPop, a leader in practice growth technology. This union resulted in the birth of Tebra, which serves as the digital backbone for practice success.

Tebra’s mission is to unlock better healthcare by empowering independent practices to deliver modernized care to patients everywhere. They are committed to improving every step of the care journey for both providers and patients. Currently, 85 million patients benefit from Tebra’s services, with over 107,000 providers (and growing) rely on Tebra. The company boasts 1,000+ employees, with 43,000 practices running on Tebra’s platform. 

Kareo Billing: Features

The central offering of Kareo is Kareo Clinical, a digital platform tailored for smaller practices. It caters to the needs of electronic charting, prescription writing, code encounters, and patient management. Additionally, Kareo Engage provides online marketing strategies and SEO services. While Kareo is well-suited for smaller practices, it may not be the ideal solution for larger enterprises.

Kareo also offers another module known as Kareo Billing, which streamlines the billing process to expedite payments to healthcare professionals. Leveraging its comprehensive end-to-end claims tracking system, Kareo efficiently reduces the time for bills to be held in accounts receivable. The process begins with Kareo's ability to upload patient demographic data, supporting documents, and verify insurance eligibility. To streamline the billing workflow, smart checks are incorporated to facilitate smooth claims processing.

An additional advantage of Kareo Billing is its cloud-based data storage. While the software is downloaded to the user's computer, all data is securely uploaded to the cloud-based Kareo server.

Kareo Billing offers comprehensive charge management, ensuring that charges are accurately captured and managed. It is ICD-10 compliant, providing integrated tools for selecting the correct codes to enhance billing and reduce resubmissions. Kareo also features a secure messaging system that facilitates secure communication between patients, providers, employees, and billers when issues arise.

Kareo Billing offers seamless integration with intuitive billing analytics. These analytics empower practice managers to readily assess the financial health of their practice through comprehensive reports. Kareo's dashboard presents this information in a user-friendly format, making it easily comprehensible and actionable for better decision-making.

Kareo Billing: Drawbacks

Kareo's older platform architecture introduces some drawbacks. It experiences frequent downtime and poses challenges for clinicians trying to upload data. Clinicians reported slow transfer speeds and incomplete data uploads, leading to missing information.

Users have reported subpar customer service from Kareo, citing a lack of follow-up when issues are reported. Recurring problems have been known to bounce between multiple departments without being resolved. Additionally, users have stated that the services provided differ from what was promised during the sales process.

Kareo Billing: Support

During the initial onboarding phase with Kareo, complimentary onboarding assistance is provided to facilitate a smooth transition for the healthcare practice. Subsequently, beyond the initial onboarding period, the available support options are streamlined, though they remain more comprehensive than most competitors offer.

Kareo offers a diverse range of support channels. These include online chat, which is accessible on weekdays, from Monday to Friday, during the hours between 5:00 AM and 5:00 PM Pacific Daylight Time (PDT), excluding holidays. Additionally, clients have the option to submit inquiries via email to support@karemo.com. Finally, clients may engage with a live agent through the Kareo chat function. It is important to note that telephone communication is reserved exclusively for sales purposes and is not available for support inquiries.

Formerly known as Kareo University, the self-help platform has undergone a rebranding initiative and is now referred to as Tebra University.

Kareo Billing: Pricing

Like other Kareo products, Kareo Billing is not transparent about its pricing structure. While each practice has different needs, providing potential customers with a rough cost estimate before requiring them to contact the company for a custom quote would enhance their experience.

Our research exposed substantial variations in the cost of Kareo software, influenced by client type and chosen modules. Physician and optometry clients face monthly costs ranging from $150 to $300, with the billing module as the priciest component. Therapists and non-MD clients enjoy a more budget-friendly monthly rate of $50 to $150 for the modules. While subsequent modules come at a 50% discount after the initial purchase, there are no discounts for additional providers. On the positive side, there are no startup costs, cancellation fees, or charges for office staff to use the software.

For busy practices, Kareo's fixed monthly cost is appealing; however, it could be the reason for the lack of assertive collections during billing. On the other hand, certain competing services have a fixed percentage structure, where they receive payment only after collections. This structure provides billing services with a greater incentive to pursue claims collection.

Despite the absence of a free trial, the company offers an alternative in the form of a free demo.

Kareo Billing: Final verdict

Among the modules offered by Tebra, Kareo Billing is a prominent one. Its advantages include an affordable fixed cost, multiple support options, and flexible plans based on the number of chosen modules. However, the service is not without its drawbacks. Poor customer service, opaque pricing, and occasional downtimes due to an aging platform are some of the areas where Kareo falls short. While it may have appealing features, some users have reported negative experiences that may outweigh the positives, making its overall service questionable.

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Since 2001,  Human Medical Billing, situated in Ventura, California, has excelled in billing and accounts receivable management for private medical practices. They go beyond basic services by offering valuable ancillary services such as medical coding, denial management, coding audits and negotiation of managed care contracts. They have a seasoned executive staff, with experience in the financial challenges of running a medical practice. With expertise in various billing software systems, Human Medical Billing is well-equipped to serve single and multi-provider practices across multiple locations. 

Human Medical Billing: Features

This Human Medical Billing service offers several appealing features. Firstly, it is compatible with any EHR platform a practice may be using. Given that most practices already utilize an EHR, choosing a medical billing service that integrates well with their existing platform is crucial. This approach eliminates the need for costly retraining, potential downtime, and the hassle associated with transitioning to a new system. Additionally, practices not currently using an EHR are provided with one at no extra cost.

Another advantage is the service's flexible contractual requirements. Unlike some others that impose lengthy and restrictive contracts, Human Medical Billing offers a straightforward and non-binding agreement. This allows clients to terminate the service with just a 30-day notice, ensuring no long-term commitment. The flexibility offered by Human Medical Billing serves as a motivator for them to consistently provide top-tier service, understanding that customers have the option to seek alternatives if they are not satisfied. Furthermore, their impressive A+ rating with the Better Business Bureau serves as a testament to their reliability and dedication to customer satisfaction.

This service follows a systematic process for charge collection. It begins by gathering patient charges from the office daily through the EMR or manual data entry by staff. Medical claims software is then employed to scrub the claims and eliminate errors. The claims are invoiced, and payments are received electronically and through paper remittances. Human Medical Billing allows clients to choose whether they want payments directly from the payer. According to Human Medical Billing, private payers typically process payments within 7 days, while Medicare payments are received 14 days after submission.

These payments are reviewed, cross-checked with fee schedules, and entered into the system to ensure accurate reimbursements. Patient balances are billed accordingly, and follow-up mailings and phone calls are made to collect payments. Human Medical Billing provides patients with an 800 number for billing inquiries. Additionally, the practice receives Aging Reports to stay informed about outstanding bills and collections. For overdue payments, Human Medical Billing assigns their Reimbursement Specialist to pursue the claim, maximizing collection efforts and minimizing bad debt. The practice is kept updated through regular reports, and clients can access their accounts 24/7 via a secure online interface.

Human Medical Billing: Support

There is no requirement for any software, as Human Medical Services performs their billing through the physician's existing platform. Furthermore, there are no mobile applications available for use.

Obtaining support is done through direct contact with your assigned account manager. It is reported that there are only three account managers, and their direct cell phone numbers are provided to users for assistance when required.

However, we were unable to locate any self-help information aside from a FAQ that was more applicable to the service selection process rather than its usage, as well as a blog that receives a limited number of posts per year.

Human Medical Billing: Pricing

Human Medical Billing employs a highly transparent pricing structure that is predicated upon a percentage of collections. The rate ranges from 5% to 7% of total collections, which signifies that this company has a vested interest in the outcome, as it will not receive compensation unless collections are made. This structure provides an incentive for Human Medical Billing to prioritize and maximize collections. Additionally, Human Medical Billing does not receive payment until the practice does, eliminating any upfront costs for their services.

The percentage range is determined by the total amount of collections, allowing for the negotiation of a lower rate at higher volumes. It is important to note that there is a minimum monthly expenditure requirement of $500.

Human Medical Billing offers a range of additional services, some of which incur undisclosed costs. These services include complimentary medical transcription, credentialing services, a social media profile for the practice, and online patient scheduling. While Human Medical Billing does not charge separately for these services, utilizing them is subject to a "minimum monthly billing" requirement. Additionally, there is an unspecified "low start-up" charge.

Human Medical Billing: Final verdict

For practices seeking a straightforward solution to outsource medical billing, Human Medical Billing presents a simplified service. It caters to those who want to retain their existing EHR without the need for complex software or lengthy contracts. Its uncomplicated pricing structure, based on a percentage charge of collections, aligns with the needs of these practices.

On the other hand, those seeking a comprehensive solution with advanced features like mobile apps, deeper EHR integration, and robust support options may find Human Medical Billing lacking.

For smaller practices exploring outsourcing their billing, Human Medical Billing serves as an accessible and affordable entry point.

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