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Dashlane Review: Pros & Cons, Features, Ratings, Pricing and more
1:34 pm | October 27, 2022

Author: admin | Category: Computers Gadgets Pro Security | Comments: Off

With a long track record and billions of credentials stored securely, Dashlane remains one of the best password managers, and a top choice for individuals and large companies like Wayfair and PepsiCo. Its popularity stems from essential features like 2FA encryption, customizable settings, and secure autofill. It also boasts support for an unlimited number of passwords.

Dashlane's size and experience enable it to stay ahead of the curve, as evidenced by its support for cutting-edge technologies like passkeys. The business plans also provide good bang for your buck with top-end security tools and features.

In our review, we explore the features that set Dashlane apart and examine whether this seasoned password manager can keep pace with newer, potentially more nimble competitors.

Dashlane prices

(Image credit: Dashlane)

Dashlane: Plans and pricing

Dashlane is recognized as one of the most robust password managers available today. It integrates seamlessly across devices and platforms to provide convenience and enhanced security to its users. Whether you're an individual looking to safeguard your personal information or a business aiming to secure sensitive data, Dashlane offers tailored pricing plans that cater to a wide range of needs.

For individuals keen on upgrading their security, Dashlane's pricing structure is simple and accommodating, with a free version available for those wishing to test the waters. The free version allows you to store up to 50 passwords on a single device, which could be a great starting point for someone new to password management tools. For those requiring more comprehensive features such as unlimited passwords, secure VPN, and dark web monitoring, Dashlane Premium is available at approximately $59.99 per year, offering a significant uptick in capabilities and peace of mind.

Families looking to secure their collective digital footprint can opt for Dashlane Premium Family, which costs about $89.99 annually. This plan covers up to six separate accounts, making it an economical choice for households. Each member enjoys the full benefits of Dashlane Premium, including personalized security alerts and the convenience of securely sharing passwords.

Regardless of size, businesses can leverage Dashlane's comprehensive security solutions through its Business plan. Designed to bolster cyber resilience, this plan costs around $96 per user per year and has advanced features tailored to organizational needs. These include a dedicated Admin Console for user and policy management, secure password sharing among team members, and simplified onboarding, such as single sign-on (SSO) integration. For larger enterprises looking for customized solutions, Dashlane offers personalized plans and pricing upon request to meet specific security requirements and enterprise-scale demands.

As you can see, Dashlane provides various options for varying needs and budgets, from individual users to large organizations. With its user-friendly interface, advanced security measures, and flexible pricing plans, Dashlane stands out as a premium choice in the increasingly essential field of password management and online security. Whether you are taking your first steps towards better digital security or looking to fortify an entire organization, Dashlane offers a solution designed to provide peace of mind in the digital age.

Check out the latest Dashlane promo codes to see how to save further on certain plains.

Dashlane: Setup

Setting up Dashlane is straightforward. It can significantly improve your online security by managing and protecting your passwords and personal information.

First, visit the Dashlane website or download the Dashlane app from your app store of choice. Once you have the software on your device, please open it and select the option to create a new account.

Enter a valid email address. This will serve as your Dashlane username, and you'll receive your account notifications there.

The most crucial step in setting up Dashlane is creating your Master Password. This password is the key to all your stored data and passwords, so it should be firm and unique—something you haven't seen anywhere. It should be a long combination of letters (both upper and lower case), numbers, and symbols. You must remember this password, as Dashlane doesn't do it, and thus cannot recover it if you forget it.

Follow the on-screen prompts to install the Dashlane extension for your preferred web browser. This extension allows Dashlane to auto-fill passwords, payment information, and personal details while you browse the internet.

We encourage you to add the Chrome extension. We were presented with a list of popular websites with links and logos and asked to select our first site. The software then guided us through choosing and storing passwords using the Chrome extension.

Beyond the Chrome extension, there are other popular browsers, such as Edge, Firefox, Brave, and Opera, as well as desktop clients for the major operating systems and mobile apps.

After installing the extension, Dashlane will offer to import your existing passwords from your browser or other password managers. This process will help consolidate your passwords into one secure location. The intuitive import feature will guide you through steps to ensure your passwords are transferred securely.

Enter your personal information, such as addresses and payment details, into your Dashlane account. This step allows Dashlane to auto-fill forms and payment methods when shopping online or signing up for services, saving you time and ensuring accuracy.

If you have Dashlane Premium, you can take advantage of its sync features by installing Dashlane on all your devices. This ensures that your passwords and personal information are accessible wherever you are. Download Dashlane to your other devices and log in with your account details.

Finally, explore the additional features that Dashlane provides, such as the Password Health Score, which assesses the strength of your passwords, or the Dark Web Monitoring, which alerts you if your information is found on the dark web. If you have Dashlane Premium, you can also use the Secure VPN to get alerts for potential security breaches.

Following these steps, you can set up Dashlane to manage your digital identity effectively. Always keep your master password in a safe place, and remember that regular updates to your password vault can further enhance your online security. Dashlane not only simplifies your browsing experience but also rigorously protects your data from the threats of the digital world.

Suppose your setup is because you're moving to another password manager. You can import credentials straight into Dashlane by exporting from 1Password, Bitwarden, LastPass, KeePass, Keeper, or RoboForm as a .csv file. You can do the same from Google Password Manager, Microsoft Edge Password Manager, iCloud Keychain, and the Firefox browser.

Dashlane interface

(Image credit: Dashlane)

Dashlane: Interface and performance

I've been using Dashlane for a while now, which has revolutionized how I manage my passwords and sensitive information. The feature that automatically fills in login details for websites, credit and debit card numbers, and online forms has made my average working day far more efficient. I no longer have to spend time manually entering this information, which has been a game-changer for me.

One of the standout features for me is the bulk password-changing function. Changing multiple passwords at once is incredibly convenient, especially in a significant data breach. This feature lets me know I can easily update my passwords to enhance security.

What's moreMoreoverare offers a VPN for safe browsing on public Wi-Fi connections with its Premium plans. This goes beyond password management and adds an extra layer of security to my online activities. Even with the free version, I get personalized security alerts and a reliable password generator, which has been very useful.

Dashlane's business suite is comprehensive when it comes to business use. It handles every aspect of a company's password security, from password storage to security policy management. The Admin Console allows for detailed password hygiene analysis and provides insights into compromised passwords, which is crucial for maintaining a secure environment.

I appreciate that Dashlane works seamlessly across most operating systems and offers plugins for all the main browsers. The clean and intuitive interface makes managing and adding passwords, viewing account information, and accessing other features quickly. I also love the instant syncing across platforms, which ensures I can access my passwords and data on all my devices.

The password generator, accessible through the browser plugin, is a nice touch that allows me to create strong passwords while browsing. Overall, Dashlane has become an essential tool for maintaining high online security and efficiency.

Dashlane help center

Dashlane has a well-organized, dedicated support page. (Image credit: Dashlane)

Dashlane: Passkeys

Dashlane has implemented Passkeys as a more secure alternative to traditional passwords, aligning with evolving internet security standards. Passkeys in Dashlane help protect logins stored within the service, preparing users to manage their online presence on platforms that support passkeys. Although only some websites and apps have adopted this technology, Dashlane provides a streamlined process for managing and using your passkeys for those who have. When logging in or creating an account on a site that uses passkeys, Dashlane will prompt you to generate a passkey for that site. Once set up, this passkey will be used for future logins on the website, identifying the correct passkey for easy access.

Passkeys work by generating two cryptographic keys for each account: one public key stored on the website where you create the account and a private key stored in your authenticator, like Dashlane. This method enhances security by ensuring that the key needed for access is never transmitted or stored on servers, reducing the risk of theft or interception.

To further illustrate how Dashlane employs passkeys, specific guides are provided for securing accounts such as Google and GitHub using passkeys. The process involves creating a passkey in the respective platform's account settings, which is then stored in Dashlane’s vault. Users can sign into these accounts using the stored passkey, streamlining the login process while bolstering security measures.

Dashlane: Security

Dashlane is the only US-patented password manager and uses military-grade AES 256-bit encryption alongside its patented technology.

Further security is enabled by two-factor authentication (2FA) compatible with common authenticator apps and U2F security keys. Like some other password managers, there is a master password that the user needs to enter to access the service, but only the user has it, and Dashlane has zero knowledge of it, and does not store it. What this means, though, is that if you forget your master password, you could be locked out for good.

Dashlane Business plan review

(Image credit: Dashlane)

There's plenty of support for different SSO apps here, too – Dashlane integrates with Microsoft 365, Google Workspace, Azure, Duo, Okta, and more. Businesses can also use customizable policies to create a tailored, secure environment, and automated employee management allows security to start immediately.

Dashlane even has a bug bounty program that offers rewards of up to $5,000 in return for the notification of vulnerabilities by eager security workers.

Dashlane security

(Image credit: Dashlane)

Dashlane Business: Team and Admin Features

As an admin of Dashlane’s Business plans, you get a web-based admin console from where you can manage the users, groups, policies, and security settings of the password manager. It also offers an overview of your organization's password health, and flags potential risks.

As an admin you can add, and remove individual users, and organize them into groups based on teams, departments, or projects. Members of a group can share anything in their vaults including credentials, with other members of the group.

You can also delegate group management responsibilities to other users without granting them full admin privileges. This is especially useful for large organizations, or businesses that have a large number of groups. Group managers get access to the Groups tab of the admin console, and can add (and remove) users to a group.

By default, Dashlane wouldn’t let your users share credentials with anyone outside of your organization, but you can override this behavior.

As noted earlier, Dashlane encrypts data using AES-256, and provides different options for the key derivation function. Admins can also enforce a specific key derivation function for all the users, or give them the option to choose their own from the available options.

You can also require all users to mandatorily use 2FA when they log in to Dashlane. You can also generate 2FA recovery codes for your users if they lose the phone they use with 2FA. In the same vein, if a user forgets their master password, admins can also help them regain access to their account.

As a security measure, you can also set when members are automatically logged out of Dashlane after a period of inactivity. It is set to Never by default, but you can choose from 15, 30, or 60 minutes.

Dashlane’s business plans also include some security tools. It can help highlight weak, and compromised credentials across your organization, even when those users aren’t using Dashlane. It’ll also alert users of potential phishing attempts when the URL they visit differs from the saved URL of the related credential.

Some business plans also have support for Smart Spaces that helps your users separate credentials into Personal and Business spaces within the same account. You can list any work-related domains, and logins that contain the domain in the email, username, alternative username, or website, will be forced into the Business Space automatically.

This also comes in handy especially when a user leaves your company. Thanks to this feature, you can revoke their business credentials, without deleting the entire account.

You can also access detailed activity logs from the admin console that give a detailed history of user actions, and also note key events like policy changes, and security events. Any changes made by a group manager are also logged. The logs are searchable, and can also be filtered by credential, category, activity type, and date.

Dashlane Business: Integrations and Compatibility

As an admin of a Dashlane business plan, you can integrate the password manager with some of the best Identity Providers (IdPs) including Okta, Azure AD, Google Workspace, as well as with LDAP. This will help your employees log in to Dashlane using their existing corporate credentials.

You can also plug Dashlane with System for Cross-domain Identity Management (SCIM) to automate user provisioning and de-provisioning. Once connected, when new employees join or leave the organization, their Dashlane accounts will be created, or revoked, automatically, which streamlines user management, and improves security.

Dashlane also integrates with Security Information and Event Management (SIEM) tools so you can monitor suspicious activity, such as logins from unrecognized devices, unusual deletion of credentials, and more. Currently, it offers integration with Splunk, and is working to offer support for Microsoft Sentinel in the near future.

Dashlane Business plans also have a new feature called Nudges, which connects the password manager with the Slack messaging platform. Once integrated, Dashlane will send alerts to employees about their weak, reused, and compromised passwords via Slack.

Dashlane Business plan review

(Image credit: Dashlane)

Dashlane also has a public API that provides read-only access to all kinds of data, and insights about your Dashlane business plan, its users, and the devices they use. You can use this API, for instance, feed these details to tools like compliance platforms, and help them audit and verify your organization’s security posture.

Dashlane Business: Ease of Use and Deployment

Navigating the web-based admin console is pretty straightforward, and it allows admins to manage their organization-wide Dashlane deployment remotely.

Dashlane Business plan review

(Image credit: Dashlane)

From the Dashboard, you can view the Password Health score of the entire organization, along with the total number of compromised passwords. You can also track the number of licenses left before inviting new users, or purchasing more seats.

You can also track the individual user’s Password Health score from under the Users tab, along with the number of total, safe, weak, reused, and compromised credentials for each user. The panel also makes it fairly simple to change a user’s rights, remove them, create groups, and add users to groups.

Dashlane Business plan review

(Image credit: Dashlane)

Dashlane offers several mechanisms to onboard users. You can invite users manually by mentioning their email address, which sends them an invitation to join. If you have to invite a lot of users, it’s best to upload a CSV, or TXT file that contains multiple email addresses. The admin console also lets you send reminders to all users who haven’t yet accepted the invitation.

You can also activate an invite link from the admin console, which you can then send to the employees via other means such as an instant message.

As we’ve mentioned earlier, you can also integrate Dashlane with your IdP from the admin console. If you’ve set up SSO for Dashlane, you can also enable Just in Time Provisioning, which further simplifies onboarding employees.

Installing the Dashlane browser extension is a critical part of using Dashlane. All members will be asked to install the extension when they get onboard, but you can also install it for them by mass deploying it for Windows users with Group Policy Object (GPO), and Microsoft Intune, or with Jamf for Mac users.

Dashlane: Customer support

Dashlane has a well-organized and easy-to-navigate support page that we could access through the web app and browser extension. It has a prominent search bar top and center to look for content and plenty of articles that guide users through key app features.

FAQs are comprehensive and arranged into categories such as Account & Security, Passwords & Data, and Platforms & Browsers.

Live chat support is available in English during working hours on weekdays, while out of hours, it's possible to consult the chatbot and contact the support team via email. We tested all options and were impressed with each of them, as there was no queue on the live chat and our request was dealt with quickly and professionally. Our email was answered quickly with information on contracting the live support staff, but the chatbot was a little underwhelming compared with other similar experiences across the web, especially during an era of generative AI. The responses and pre-determined inputs were somewhat limiting.

Remember, too, that certain product tiers also included phone support – ideal if you need help in a hurry.

Dashlane: The competition

Dashlane's biggest competitor is LastPass, which is consistently voted among the best password managers on the market.

Dashlane has a cleaner, more user-friendly interface, but LastPass wins on value for money. Its free version is only slightly different from its paid one, while Dashlane's free product misses out on features like dark web monitoring and VPN support.

KeePass is Dashlane's closest competitor in regard to security. The company sells its service on its security merits, but, unlike Dashlane, this advanced security comes at the expense of convenience. Another strong competitor is N-Able Passportal, which is well-suited to demanding businesses.

Dashlane: Final verdict

The simplicity of Dashlane's interface means even first-time users can benefit from the advanced password management services and security. The free product is a decent option for essential password protection. There's plenty of functionality available in all of Dashlane's products, especially if you upgrade to the paid versions. However, it's worth noting that some of Dashlane's business products are relatively expensive compared to other password manager tools.

We've also featured the best password recovery software.

What to look for in a password manager

Your online identity has never been more crucial in today's digital age. With many login credentials to remember, the convenience of using a password manager can sometimes overshadow the importance of choosing one that offers top-notch security and reliability. When selecting a password manager to safeguard your digital life, here are key features and considerations to remember.

The primary objective of a password manager is to keep your passwords secure. Look for services offering robust encryption protocols, such as AES-256, which is the industry standard. Two-factor authentication (2FA) is another essential feature, adding an extra layer of security by requiring a secondary form of identification beyond just the master password. Additionally, please find out about the company's security company's breach history to gauge its commitment to security.

In our multi-device world, it is key to ensure your password manager works seamlessly across all your devices and operating systems. This compatibility allows you to access your passwords on your phone or computer, regardless of the operating system.

The best password manager is one that you will use consistently. It should have an intuitive interface, be easy to set up and offer simple tools for password generation, storage, and auto-fill capabilities. The less friction it adds to your daily routines, the more likely you will keep using it.

Password-sharing capability is necessary for those who need to share account access with family members or colleagues. However, this feature should not compromise security. Ensure that the password manager allows for secure sharing, enabling you to share access without revealing the passwords.

A top-tier password manager stores your passwords, helps you create strong, unique ones for every account, and evaluates your current pass. The strength of your current passwords is invaluable in maintaining a secure online presence, as it helps eliminate weak or reused passwords.

Data breach alerts are increasingly common, and they are a proactive security feature that notifies you if your information has been compromised in a data breach. This early warning system allows you to change your credentials before they can be misused.

Beyond passwords, many people need to securely store other types of sensitive information, such as bank account numbers, secure notes, or personal documents. Beyond password manager, a good password should also offer encrypted storage for these items.

Consider the cost of the password manager and what you get for your investment. Many offer a basic free version, which might suit your needs. However, premium features like advanced multi-factor authentication, secure file storage, or family plans usually require a subscription. Ensure that the price aligns with the benefits provided.

Finally, take the time to read user reviews and expert opinions on the password manager. A robust and positive reputation within the industry can be a good indication of reliability and user satisfaction.

Choosing a password manager is a crucial decision that can significantly affect your online security. Take the time to compare features, understand your security needs, and select a service that doesn't just remember your passwords but actively contributes to your online safety and convenience.

A2 Hosting review
4:17 pm | October 26, 2022

Author: admin | Category: Computers Gadgets Pro Website Hosting | Comments: Off

A2 Hosting was founded in 2001 by Bryan Muthig and got its name from Ann Arbour, Michigan, where they were founded. They started off providing shared hosting services and, between 2007 and 2012, came out with a range of VPS hosting solutions from unmanaged to managed. Then, in 2014, they launched Turbo Hosting, SwiftServer platform, and Optimised WordPress hosting, providing up to 20x faster page loading speeds. In 2015, A2 Hosting went global and added servers in the Netherlands and Singapore.

A2 Hosting prides itself on being fast and green. By having a distributed team that works remotely, they save on resources like water, electricity, and paper and they have a range of green hosting initiatives like hot/cold airflow management in their data centers and variable speeds on all cooling fans. If you decide to go with A2 Hosting, in most cases, you can migrate your site for free, and you get a money-back guarantee plus an SLA of 99.9% uptime. If you’re looking for speed and great support from a responsible host, then A2 Hosting is a great choice.

What hosting plans does A2 Hosting offer? 

A2 Hosting offers a full range of hosting products, from shared and WordPress ranges, to an easy-to-use website builder, and faster and more powerful VPS and dedicated servers. (There's no Windows hosting any more, unfortunately: A2 Hosting is Linux-only).

There are a handful of additional services, including domain registration and SSL certificates, but the company doesn't have the range of extras we see with the larger providers. Most plans include backup and email support, for instance, but there are no extended backup or hosted email packages available. 

A2 Hosting may not have a profile that matches the big names, but A2 hosting provide well resourced plans with a 20+-year track record in offering some of the best web hosting services around the world.

The company has strong environmental credentials. Its data centers are designed to use less energy, its servers use energy-efficient components, they're recycled after retirement, staff work from home to avoid commuting, and the list goes on.

A2 Hosting has won plenty of fans over the years, and the company now claims 110,000+ users. To put that in perspective, Datanyze places the company 47th in its Web Host Market Share chart, with 0.34% of the market. That's comparable with providers such as TsoHost (0.38%), HostPapa (0.36%) and Heart Internet (0.34%).

Shared hosting 

A2 hosting offers six managed and six unmanaged VPS hosting plans. First, under the managed hosting, the Takeoff 4 plan is the entry-level plan, which costs $35.99/mo and renews for $76.99/mo after 36 months. It includes 4 GB RAM, 150 GB SSD storage, and 2 TB data transfer, along with 2 cores, an SSL certificate, a cPanel control panel, and an Imunify360 Security Suite. Above this, the Takeoff 8 plan is priced at $104.99/mo, but you can get it for $49.99/ mo for the first 36 months. This plan upgrades your hosting to 8 GB of RAM, 250 GB SSD storage, and a 3 TB transfer limit, supported by 6 cores. If you want more, the Takeoff 16 comes with 16 GB RAM, 450 GB SSD storage, and 4 TB transfer capacity, all for $59.99/ mo for 36 months, after which it renews at $131.99/mo. It features 8 cores, along with an increased amount of files, folders and emails to store on your account.

A2 also offers three different managed hosting plans that are hosted on turbo servers capable of delivering up to 20X faster page loads. The entry-level Soar 8 turbo plan comes for $54.99/mo as an introductory offer for three years, after which it costs $139.99/mo. This plan offers 8 GB RAM and a 2 TB transfer limit but also enhances performance with 150 GB NVMe SSD storage. Further up the scale, the Soar 16 turbo plan currently comes at $79.99/mo and renews for $189.99/mo. This plan includes 16 GB RAM, 250 GB NVMe SSD storage, and 3 TB transfer. It is built on 6 cores and offers significant speed improvements. Finally, the most powerful managed VPS plan by A2, the Soar 32, costs $99.99/ mo and renews for $239.99/ mo after three years. It features 32 GB RAM, 500 GB NVMe SSD storage, and 4 TB transfer on 8 cores.

Similarly, there are six different unmanaged VPS hosting plans with A2. The most basic Launch 1 plan starts at $2.99/mo and renews for $8.99/ mo. This plan includes 1 GB RAM, 25 GB SSD storage, one core, and a 0.5 TB transfer limit. It’s designed for developers who require minimal resources but demand full root access for complete server control. If you want more, the Launch 2 plan, renewing at $14.99/mo and currently priced at $7.99/mo for the first year, offers a slight upgrade with 2 GB RAM, 75 GB SSD storage, 2 cores, and a 2 TB transfer limit. Like all unmanaged plans, it provides root access and a money-back guarantee. For more substantial needs, the Launch 4 plan is priced at $9.99/mo for the first year, down 58% from $23.99. It includes 4 GB RAM, 150 GB SSD storage, 4 cores, and a 3 TB transfer capacity.

Just like the managed plans, A2 also offers three separate unmanaged plans that provide turbo servers with 20x faster speed. First, the Ascent 8 plan hosted on these turbo servers features 8 GB RAM, 250 GB NVMe SSD storage, 6 cores, and a 4 TB transfer limit. It costs $29.99/mo for the first year and renews for $59.99/mo. For even more demanding needs, the Ascent 16 plan costs $99.99, but as an introductory offer, you can get it for $59.99/mo for the first year. This option includes 16 GB RAM, 350 GB NVMe SSD storage, 8 cores, and a 6 TB transfer limit hosted on the same turbo servers for optimal performance. However, if you want the best of the plans, the Ascent 32 costs $89.99/mo and renews for $139.99. You get 32 GB RAM, 450 GB NVMe SSD storage, 10 cores, and an 8 TB transfer limit. This plan is designed to handle the highest traffic and the most resource-intensive applications with ease, supported by turbo server technology.

A2 Hosting managed WordPress hosting homepage screenshot

A2 Hosting offers a wide variety of affordably priced hosting plans though their prices do increase upon renewal (Image credit: A2 Hosting)

WordPress hosting 

A2 Hosting has a section for managed and unmanaged WordPress hosting but the unmanaged WordPress hosting just links to their shared hosting plans.  Managed WordPress hosting starts from $11.99/mo (renews at $25.99/mo) and supports one website, 50GB NVMe storage, 4GB memory, and a bunch of features. If that’s not enough, you get the Jump plan, priced at $18.99/month (renews at $35.99), which supports five websites, 250GB of NVMe storage, 4GB memory, daily onsite and offsite backup, multisite management, and Jetpack Daily Backup, which provides an additional layer of protection for your WordPress sites.

Superior to this, A2 has a Fly plan at $28.99/month (renews at $51.99). This plan supports unlimited websites, unlimited NVMe storage, and 8GB of memory (RAM). Along with the features included in the Jump plan, this plan also comes with Jetpack Security Daily and Jetpack Daily Malware Scans, giving your WordPress sites the highest level of security.

At last, the top-tier Sell plan, priced at $41.99/month (renews at $61.99), is a great option for WooCommerce and eCommerce sites as it offers unlimited websites, unlimited NVMe storage, and 16GB memory. It further includes Premium Rapid SSL, Traffic Surge Protection, and WooCommerce optimized and preinstalled, which makes it an ideal choice for online stores and eCommerce businesses.

VPS hosting 

A2 Hosting's VPS (Virtual Private Server) hosting is faster, more reliable and configurable than its shared range, making the plans a better choice for business-critical sites.

Unmanaged plans (which means you largely run the server yourself) start at $4.99 a month over three years (then $8.99) for a tiny, 1GB RAM, 1 CPU  system. Top of the range is $74.99 a month ($139.99 on renewal) for an 8 core, 32GB system, combined with A2 Hosting's Turbo system, (LiteSpeed web server, NVMe storage, more), which the company says can get you up to 20x faster page loads.

Managed VPS plans are more expensive, with prices ranging from $39.99 to $99 a month over three years ($76.99 to $239.99 on renewal.) But they get you a lot of extra features, including full support, cPanel server management, and a free transfer. 

Highlights of A2 Hosting's VPS plans include the low starting price, the very powerful top-of-the-range systems, and the company's comprehensive Turbo speedup technologies.

But there are problems, too. No Windows hosting. The starter managed plans are expensive. Data transfer limits are lower than some at 2-4TB a month, and there's no way to add any more.

A2 Hosting could still work for experienced users who just need a cheap unmanaged SSL, or anyone looking for maximum VPS speed. But if this doesn't sound right for you, Hostwinds has 40 different VPS plans, making it very likely there's one that'll work for you. Prices start from $4.99 a month unmanaged, $8.24 unmanaged, and there's cheap Windows VPS hosting available, too.

A2 Hosting dedicated servers homepage

Not only can you choose your preferred data center, A2 Hosting also provides speed tests for each of its data centers on its site (Image credit: A2 Hosting)

Buy a shared or VPS hosting plan and your site shares its web server and network connection with other accounts. Choose dedicated server hosting, though, and you get a server all to yourself for maximum speed and reliability.

A2 Hosting offers eight server configurations, each available in managed (A2 Hosting runs and supports the server for you) and unmanaged (you largely support the server yourself) types.

Prices start at $105.99 a month over two years ($199 on renewal) for an unmanaged server with 16GB RAM, 2 x 1TB SSD drives and 6TB traffic.

A decent dedicated hosting provider should offer servers for all levels of user, and A2 Hosting really delivers. The top-of-the-range model has two speedy AMD CPUs, 128GB RAM, 2 x 960GB NVMe SSD drives and 15TB bandwidth, enough power for just about any task. It's far more expensive at $455.99 a month over two years, $699.99 on renewal for the unmanaged plan, but still fairly priced for what you're getting.

If you don't have the experience to run a server yourself, A2 Hosting's managed option adds full support, free site migration, a free SSL certificate and cPanel control panel for around $50 extra a month, a much better deal than some providers.

A2 Hosting's dedicated plans stand out for their hardware configurability. Not only are there eight servers to choose from, but you can tweak them individually, perhaps to add more RAM or an extra backup drive.

One issue is you're unable to choose the operating system. There's no Windows hosting, and you can't even pick your preferred Linux version (other than paying extra for a Cloud Linux license.)

Overall, this is still a capable set of dedicated hosting plans. If you're running a business site, or anything where you need the maximum performance at all times, they're likely to give you excellent results.

Also consider Hostwinds. Servers are fully managed, prices start at a low $122 billed monthly, Windows hosting is available from only $25 extra and you can add extra bandwidth for high-traffic sites. 

If value is vital, check out IONOS. Basic dedicated servers start at under $50, and we've seen systems as cheap as $33 a month with occasional special deals.

Dedicated hosting

A2 hosting offers seven managed and seven unmanaged dedicated hosting plans. Under the managed dedicated hosting, Warp 1 is the most basic plan, starting at an introductory price of $79.99/mo (renews at $249.99). This plan has an Intel Xeon E-2224 4.6GHz Turbo CPU, 16GB of DDR4 ECC RAM, dual 1TB SSD storage, and a 6TB transfer limit. The next tier includes the Warp 2 AMD and Warp 2 Intel plans, both priced at $149.99/mo. You can renew these plans for $329.99/mo once you’ve utilized the introductory plan. The Warp 2 AMD features an AMD Rome 2nd Gen EPYC 7232 3.2GHz Turbo CPU, while the Warp 2 Intel includes an Intel Xeon Silver 4210R 10-Core 2.4GHz Turbo CPU. Both configurations offer 32GB DDR4 ECC RAM and dual 1TB SSD storage, supporting up to a 10TB transfer capacity. 

To enhance performance further, A2 offers the Warp 2 Turbo AMD and Warp 2 Turbo Intel plans for $179.99/mo which can be later renewed at $379.99/mo. Both options come with 64GB DDR4 ECC RAM and dual 1TB NVMe M.2 SSD storage hosted on A2's Turbo Servers. These servers use advanced features such as NVMe storage and Turbo Cache page-level caching, which deliver faster data processing and improved connection efficiency.

For the highest level of performance, the Warp 3 Turbo AMD plan is priced at $439.99/mo and renews at $749.99. This premium option includes dual AMD Rome 2nd Gen EPYC 7232 3.2GHz Turbo CPUs, 128GB DDR4 ECC RAM, and dual 960GB NVMe U.2 SSD storage, with a generous 15TB transfer limit. 

All these managed dedicated server plans from A2 Hosting come with root-level access, a free 1TB backup drive, a free SSL certificate, and a free Imunify360 Security Suite. They are managed through the cPanel control panel, simplifying server settings and application management. 

For the unmanaged dedicated hosting plans, the entry-level Hyper 1 plan starts at just $79.99/mo (renews at $199.99/mo)and provides an Intel Xeon E-2224 4.6GHz Turbo CPU, 16GB DDR4 ECC RAM, 2X1TB SSD storage, and 6TB of bandwidth. For those seeking more processing power, the Hyper 2 plans take performance up a notch with your choice of an AMD Rome 2ndGEN EPYC 7232 3.2GHz Turbo CPU or an Intel Xeon Silver 4210R 10-Core 2.4GHz Turbo CPU. Both configurations come with 32GB DDR4 ECC RAM, 2X1TB SSD storage, and 10TB of transfer, priced at only $89.99/mo, which can be renewed after two years at a revised price of $279.99 rate.

If you need even more muscle, the Hyper 3 AMD plan doubles up on CPU power with 2X AMD Rome 2ndGEN EPYC 7232 CPUs, 64GB RAM, and 2X960GB U.2 storage for $379.99/mo, and $649.99/mo, once your introductory offer ends.

The Turbo server lineup utilizes NVMe storage for ultimate performance. The Hyper 2 Turbo plans feature a 64GB RAM, 2X1TB NVMe M.2 SSD setup for $139.99/mo initially and $329.99/mo for renewal. The range-topping Hyper 3 Turbo AMD gives you 2X EPYC CPUs, 128GB RAM, and 2X960GB NVMe storage for $399.99/mo which escalates to $699.99/mo after two years. All plans include root access, a free 1TB backup drive, and a money-back guarantee. 

A2 Hosting ecommerce hosting homepage

A2 Hosting ecommerce hosting (Image credit: A2 Hosting)

Can I build a web store with A2 Hosting? 

A2 Hosting provides multiple options for building an online e-commerce store. If you want to quickly get a simple store online, A2’s integrated SiteBuilder solution includes a dedicated eCommerce plugin with the Enterprise plan. At $18.99/mo, the Enterprise plan offers unlimited pages, templates, and storage, along with a blog plugin, SSL protection, and the eCommerce plugin.

For more advanced self-hosted eCommerce solutions, A2's hosting plans support 1-click installers for popular open-source platforms like WooCommerce, PrestaShop, Magento, and OpenCart. Their Shared hosting is suitable for smaller stores, with higher tiers like the Drive ($15.99/mo) and Turbo Boost ($24.99/mo) plans to provide more server resources like higher CPU cores, faster NVMe storage, and up to 20x better performance for busier stores. The top Turbo Max plan ($29.99/mo) includes 4 CPU cores and 4GB RAM.

A2 also offers Managed WordPress and Managed WooCommerce hosting plans that are pre-configured and optimized specifically for WooCommerce stores right out of the box. These managed solutions handle performance tuning, security hardening, and other eCommerce optimizations.

For high-traffic enterprise stores requiring maximum control, horsepower, and scalability, A2's VPS and Dedicated server hosting are powerful options. These plans install any eCommerce software, full server access for customizations, and have the ability to scale up resources like CPU, RAM, and storage as needed.

Nevertheless, no matter which hosting solution you pick, A2 includes free SSL certificates, a 99.9% uptime commitment, and a 24/7 support team to keep eCommerce stores secure and running smoothly. 

A2 Hosting SiteBuilder templates

A2 Hosting's SiteBuilder templates (Image credit: A2 Hosting)

Does A2 Hosting have a website builder? 

A2 offers a site-building tool that lets you quickly design and publish custom sites without needing any technical knowledge. First, its 1-Page plan costs just $2.99/mo for a simple one-page site with 10 templates and 100MB storage. However, if you need more than a simple one-pager, A2 offers three SiteBuilder packages bundled with its Startup Shared Hosting Plan.

The Basic plan, starting at just $8.99/mo, gives you 10 pages, 25 templates to choose from, 250MB storage, a blog plugin, and SSL protection. This plan is perfect for quickly designing and publishing custom sites. For more resources, you can opt for the Business plan priced at $14.99/mo, where you get 40 templates, 10 pages, 5GB storage, the blog plugin, and an SSL certificate. Also, if you want to open an ecommerce store, the Enterprise plan is tailor-made for that purpose. It includes unlimited pages, templates, and storage, plus an eCommerce plugin on top of the blog and SSL features at $18.99/mo.

A2 Hosting uptime

We used GTmetrix to test the uptime and response time of A2 Hosting's main site (Image credit: A2 Hosting)

How fast is A2 Hosting?

A2 Hosting has a 99.9% uptime commitment, which means you should expect your site to be available to visitors at least 99.9% of the time. That's similar to many providers, but even 0.1% downtime translates to a possible 43.83 minutes of inaccessibility a month.

To find out what a hosting provider really delivers, we use Uptime.com to check a WordPress-based test site every five minutes for 14 days.

A2 Hosting did well, with a perfect 100% uptime. (That's what we expect with a short measurement period, but it doesn't always happen. In our last 15 hosting reviews, four providers had some downtime during our two week monitoring period).

Server response times were less impressive at an average 1.53 seconds, and a very wide range of 1.1 to 3.36 seconds. Most providers have response times of half that, and a range of 0.06 or less, making them much faster and more consistent.

We test website performance by using GTmetrix to load a shared hosting test site and calculate how long it takes to load the main content of a page, a technical measure called Largest Contentful Paint (LCP.) The lower your LCP value is, the faster your page pops up onto the screen, a key factor in keeping your visitors happy.

A2 Hosting's LCP was higher than average at 1.1s, making for a slower load time. GoDaddy (667ms), Hostinger (607ms), Bluehost (603ms) and HostGator (551ms) were around half a second faster. A2 Hosting did outperform some big names, though, including IONOS (1400ms) and iPage (1600ms). 

A2 Hosting's performance results

A2 Hosting's performance overview (Image credit: K6)

Finally, we use k6 to see how a site performs when it has many visitors loading pages at the same time. Our A2 server averaged 11 requests per second, well behind the typical 14-16 we see from most providers, although it did beat one or two (IONOS averaged fractionally under 10 requests per seconds).

How much this matters depends on your website and audience. If it's a high traffic web store, milliseconds count; if it's a personal blog or you may not get 100 visitors a day, an extra half second on load time may not make any difference at all.

Keep in mind that we carried out these tests on a standard shared hosting product. You may see very different results from the Turbo shared hosting plans, VPS or dedicated hosting.

How easy is A2 Hosting to use? 

A2 Hosting uses top quality, industry-standard management tools across the service. 

You're able to manage your hosting account on a powerful platform called WHMCS. Our favorite auto-installer, Softaculous, is on hand to set up WordPress and 150+ other apps in barely more than a click. Meanwhile, the powerful cPanel can help create email accounts, upload and work with files, and generally manage your website and keep it running smoothly.

These are some of the best and most popular hosting tools around, and if you've used another web host, the chances are you'll already know how to manage your A2 Hosting account and website.

If you're a hosting newbie then it'll take a little longer, mostly because there are so many features to explore. Overall, though, it's not difficult, and most users are likely to master the hosting essentials in their first session.

A2 Hosting has other worthwhile usability pluses scattered around the service. Running WordPress, for instance? Most providers just give you a standard installation, but A2's 'Optimized' WordPress has its settings specially optimized for speed and security.

Put it all together and A2 Hosting is a quality provider which makes it as easy as possible to get your site online and keep it running smoothly.

A2 Hosting's support knowledgebase offers help in different forms

A2 Hosting's support knowledgebase offers help in different forms (Image credit: A2 Hosting)

What is A2 Hosting's support like? 

A2 Hosting support is available via ticket and a web knowledgebase only. There's no live chat or telephone support. Although that's disappointing, it doesn't have to be a big problem if the ticket response time is rapid.

We opened a ticket asking about the issues involved with installing WordPress on a subdomain. The results were excellent, with a helpful and detailed reply arriving only 30 minutes later.

We could probably have got even faster results with telephone or live chat, but there can still be problems with complex queries. If an agent gives you troubleshooting advice over live chat and it doesn't help, you have to go back and explain the issue again; if it's a ticket or email, typing a couple of sentences could be enough.

A comprehensive support website is important, too. If you can quickly find what you need there, you might not have to contact support at all.

A2 Hosting's web knowledgebase has a lot of articles, but they're poorly organized, and the search engine doesn't do a good job of finding the most relevant articles.

Fortunately, the site has some decent startup and other guides. These have some useful advice for beginners, and if you already know the hosting basics, the knowledgebase has some interesting and more technical articles to explore.

Final verdict

A2 Hosting doesn't quite hit the spot in every area (support website needs work, renewal prices are higher than some), but its wide range of products, custom speedup technologies and quality hosting tools earn the company a thumbs up from us. 

Whether you're looking for feature-packed shared hosting which goes beyond the usual basics, or powerful VPS or dedicated plans for a high traffic, business-critical site, A2 Hosting is a must-see. 


A2 Hosting FAQs

Which payment forms does A2 Hosting support?

A2 Hosting supports payments via card, PayPal, Skrill, check or money order, and bank wire transfers. 

Does A2 Hosting offer refunds?

A2 Hosting offers a hassle-free 30-day full money-back guarantee for most of its hosting plans, but also returns some of your cash if you request a refund between 31 and 90 days after your purchase.

It works like this. Ask for a refund within 30 days, and you get all your money back. Ask for a refund after 30 but before 90 days, and you'll be refunded for any hosting time you haven't used (cancel after two months, you'll get ten months back.)

A2 Hosting also offers refunds on SSL certificates, a protection we don't see with most providers.

One or two providers deliver a little more. InMotion Hosting has a full 90-day guarantee, for instance (cancel after two or three months, you get all your cash back.) But overall, A2 Hosting has a generous money-back scheme which outperforms most of the competition.

Does A2 Hosting have an uptime guarantee?

A2 Hosting offers a 99.9% uptime commitment for all its hosting plans.

That means if your site is down for more than 0.1% of the total time per month (that's 43.83 minutes), you'll receive a 5% credit for every hour your site is unreachable, up to a maximum of your full monthly fee.

If your site is down for eight hours within a single month, for instance, that's around seven hours and 16 minutes over the acceptable 0.1%. Raise a ticket and you should get a 35% credit on your monthly fee (7x5%.)

There are many exceptions. Server maintenance isn't counted as downtime, for instance. Hacking attacks or internet problems outside of A2 Hosting's network are excluded, too. But every host has a similar list, and on balance A2 Hosting's uptime commitment makes a decent attempt to compensate you for service problems.

Where are A2 Hosting's data centers?

A2 Hosting has data centers in the USA (Arizona, Michigan), Netherlands (Amsterdam) and Singapore. 

What is my A2 Hosting IP address?

There are some situations when it's useful to know your web host server's IP address. If you're using web hosting with a domain managed elsewhere, for instance, you'll probably need to create a DNS record which points your domain to your host's web space.

To find your IP address, log into A2 Hosting's account dashboard at my.a2hosting.com/clientarea.php.

Click the cPanel Login button for your hosting plan's domain.

Your server IP address is displayed as 'Shared IP Address' in the General Information panel on the right-hand side. (If you don't see a General Information panel, look for a Server Information link).

What are A2 Hosting's nameservers?

A2 Hosting's nameservers are:

ns1.a2hosting.com (162.159.25.95)
ns2.a2hosting.com (162.159.24.221)
ns3.a2hosting.com (162.159.25.82)
ns4.a2hosting.com (162.159.24.227)

A2 Hosting cancellation

(Image credit: A2 Hosting)

How do I cancel an A2 Hosting product?

Log into your A2 Hosting web dashboard (my.a2hosting.com.)
Click the Services icon to view your products.
Select the item you'd like to cancel from the My Products & Services list.
Click Request Cancellation from the left-hand sidebar, then carefully read and complete the cancellation form.

Google One VPN review
1:24 pm | October 24, 2022

Author: admin | Category: Computers Gadgets Pro Security | Tags: | Comments: Off

Google One VPN is a simple VPN that comes bundled with the tech giant's premium subscription service, Google One. When we say simple, we really, really mean it. There are barely any options, settings, or features. You can't even choose a location. Hit the Enable button and the app automatically connects to a server in your country, then goes to work encrypting your internet traffic.

Google has expanded its app range since launch and the VPN now works on Windows and Mac, as well as Android and iOS. There's no way to manually set it up on anything else but with no real features, there's not much reason to do that.

If you're hoping to unblock US Netflix or anything else, get connected in VPN-unfriendly countries, set up the VPN on a router, or anything even faintly advanced, then we can say absolutely, definitively, and without question, Google One VPN isn't the service for you.

If you're going to buy Google One anyway and you could use a lightweight service to protect your internet activities on public Wi-Fi, then it might be a different story. In this review, we'll look more closely at what Google One VPN offers, what it doesn't have, and find out whether this could be a smart choice for you. We're only reviewing the VPN element here. If you want details on the full package, you can check out our Google One review

Google One VPN Split Tunneling

The Bypass VPN feature allows you to choose apps that won't use the VPN tunnel (Image credit: Google)

What is Google One VPN?

Although it's more basic than just about anything from the big VPN names, Google One VPN is a real virtual private network (VPN) that delivers the same fundamental security benefits. 

Turn it on, and the app directs all your device traffic through a secure encrypted tunnel. Snoopers aren't able to access your data on even the most insecure of public Wi-Fi hotspots, and with your real IP address replaced by Google One VPN's server, it's more difficult for companies to track you online.

The big omission is Google One VPN doesn't allow you to choose a new virtual location (pretend to be in the US when you're actually in Australia, for instance). As a result, it can't help you access US-exclusive Netflix shows, say, or any other content that isn't normally available in your country.

Although that's a major downside, it also looks like web companies won't spend as much time and effort trying to detect and block Google One VPN connections. We'll get more into this later.

Google One VPN Snooze Feature

A Snooze button temporarily turns off the VPN (Image credit: Google)

What are the apps like?

Google One VPN's Windows and Mac apps are just about as simple as you'll see. An opening dashboard lists two or three reasons you might use a VPN  such as reducing tracking, staying safe on public Wi-Fi, and browsing securely. There's an On/ Off button, an option to launch when your devices start, and that's it.

Google's Android and iOS offerings look a little more complex, at least initially, because they include panels relating to Google One's various cloud storage features. Tap one to explore how your storage space is being used. A Sync option can back up your photos, videos, contacts or calendars, and a Clean up feature wipes junk files to free up more space. If you're not interested in any of that, though, just tap the iOS VPN panel and you've essentially got the same stripped-back interface as the desktop app. 

Android users get a touch more functionality. A split tunneling feature allows you to choose apps that won't use the VPN, handy for anything that isn't compatible. A Snooze feature pauses the VPN protection for five minutes, then automatically resumes it, and integration with Android's system-wide kill switch protects you by blocking your internet if the connection drops. That's all good news, but the app is still seriously underpowered by usual Android standards.

There is a positive side to having next to no features; you've next to nothing to learn so anyone can use it. There's no need to understand technical concepts like protocols or even encryption. Just flip the switch when you need protection.

Unfortunately, the lack of features might compromise your privacy in some situations. Our tests showed the Windows app didn't have a kill switch, for instance, and when we forcibly dropped the connection, our real IP was exposed. The app didn't even warn us or try to reconnect, so Windows users could browse for hours, thinking they're protected, when they're entirely exposed.

Does Google One VPN store any logs?

Connect to most VPNs, and your login and user traffic is sent through the same server. That single computer knows your identity and where you’re going online, allowing a malicious VPN (or anyone who can compromise the server) to log your activities and link them to your account.

Google One VPN is designed so that you log in using one server, but your browsing is routed through another. This way, the first computer knows who you are, but not what you’re doing; the second knows what you’re doing, but not who you are. Even Google can’t see which sites you’re visiting (which means it can’t log them, either).

The service does log some very general data about VPN use: how many connections you’ve made in the last 28 days, for instance, and how many connections your account has active right now. But that’s not unusual – most VPNs monitor the number of active connections to enforce ‘maximum device’ limits – and there’s nothing here that can link you to any action online.

Google One VPN Source Code

Google allows anyone to examine some reference libraries for its VPN (Image credit: Google)

Google doesn’t have the best of reputations for looking after user privacy, but fortunately you don’t have to take its VPN claims entirely on trust. The company has open-sourced some reference libraries for its apps, allowing anyone with technical expertise to take a look at how it works, and in 2021 the VPN was audited by NCC Group.

The conclusions were generally positive, with NCC Group finding that the VPN worked as promised, and explaining how Google had taken measures to prevent the system being compromised (malicious employees can’t simply install a backdoor on their own, for instance).

The report warned that the technical protections ‘did not categorically eliminate the opportunity for Google to violate its privacy claims’, but any audit of any VPN could make a similar point: things look great now, but it’s possible a provider could cheat the system later.

Overall, although the system design, open sourcing and audit report will never win over the biggest Google skeptics, the reality is Google One VPN has more support for its no-logging claim than most of the competition.

Google One VPN Plans

Google One Premium gives you a bunch of other stuff as well as the VPN (Image credit: Google)

How much does Google One VPN cost?

The Google One VPN is available in the following countries for eligible Google One members: Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Mexico, Netherlands, Norway, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom, and United States

After signing up, you can travel to other countries and Google One VPN should still work, but it may not connect to a server in that country, which could lead to problems. If you use Google One VPN in Hungary, say, and it connects to a server in Germany, then websites may not serve you with the local content you expect.

The baseline Google One plan offers the VPN, 100GB of online storage, Google Photos editing features, and alerts if Google finds your personal details on the dark web. It's yours for a very low $1.99 billed monthly (regular VPNs ask $10-$13), dropping to $1.67 on the annual plan.

Higher plans add more storage and extra benefits, including premium Google Workspace features and up to 10% rewards on Google Play purchases. See our full Google One review for more details.

This could be good value in some situations. If you'll only use a VPN to protect yourself on public Wi-Fi when on holiday, for instance, giving an annual $4 to Google will cover you for a couple of trips. Bargain!

If you'd like to unblock content, get online in VPN-unfriendly countries, or do anything more complex, you can get a full-strength VPN for not much more. For example, Private Internet Access is just $3.33 a month on its annual plan. That's $2.03 over three years for a far more powerful VPN service.

Google One VPN Main Interface

Google One VPN's interface really couldn't be any more basic (Image credit: Google)

How easy is Google One VPN to use?

The Google One app doesn’t even try to match regular VPNs for visual style. It’s really just a web page, with different sections on the VPN and Google One’s other features, and you browse it for whatever you need.

This still isn’t difficult to use: all you have to do is hit the Enable VPN button, then an Enable VPN switch, and typically you’re connected in around a second. Standard VPN apps usually require one tap rather than two, but that’s the only significant difference.

Android users can make life even easier by adding Google One VPN to their Quick Settings menu. After that, there’s no need to even launch the app. Connecting or disconnecting is then as easy as swiping down a couple of times and tapping the Google One VPN button.

Netflix menu showing popular shows

Google One VPN can't be used to unblock Netflix, or anything else, due to the way it's designed (Image credit: Netflix)

What does Google One VPN unblock?

Most VPNs let you connect to servers in different countries. This allows you to appear as though you're in Manhattan when actually you're in Melbourne. This may allow you to access content that isn't normally available in your country.

Google One VPN's apps automatically choose your server, though, usually one based in your own country. So, as you can't change your region, you won't be able to unblock anything at all.

One issue with streaming sites in particular is they often look out for VPN connections and block access if they detect you're using one. We connected to the VPN and then tried to watch Netflix, Amazon Prime Video, Disney Plus, and BBC iPlayer. None of the sites complained about Google One and we streamed content as usual.

Using a VPN can cause hassles on non-streaming sites, too. You might see annoying 'click all the tiles containing a bicycle' type CAPTCHAs, for instance, and some sites may block you entirely.

To test how the VPN handles this, we connected and accessed twelve websites (including Google) that can detect VPN use. The results were a real surprise. Commonly used free VPNs might be spotted on up to ten of our twelve websites, most commercial VPNs are detected by six to eight, but Google One VPN was flagged by only one website.

Looks like Google One VPN's ‘we don't unblock anything' stance has at least one advantage: content providers don't have much incentive to spend time and money trying to detect its users, and that could mean you're far less likely to be blocked while legitimately accessing sites in your own country.

Google One VPN Interface Portrait

Google One VPN offers a decent turn of speed, performance-wise (Image credit: Google)

How fast is Google One VPN?

We tested Google One VPN's performance using several benchmarking sites and apps including SpeedTest, Measurement Lab, Cloudflare, and more. We did this from a US home with a 1Gbps fiber connection.

The results were a little below par, with Google managing average download speeds of 345Mbps. That's a very long way behind the market leaders - IPVanish, NordVPN, and Surfshark all beat 950Mbps in recent tests. Still, it's perfectly adequate for browsing, streaming, and most other internet tasks.

Final verdict: How good is Google One VPN?

Google One VPN is a very limited VPN which just won't work for most users. The inability to change location means it can't unblock anything. No desktop kill switch makes it poor for Windows or Mac privacy. It won't even try to get you connected in China or other countries that block VPNs. If you only need the VPN for occasional mobile use while accessing public Wi-Fi, and you'll make use of the 2TB online storage space and other Google One extras, then it might, just about, get the job done. Even there though, the likes of Private Internet Access offer a far more capable service for only a little extra cash.

TunnelBear VPN review
12:42 pm |

Author: admin | Category: Computers Gadgets Pro Security | Tags: | Comments: Off

VPNs can seem like a complicated technology, packed with geeky features that not everyone understands, but TunnelBear is a provider that does does their best to keep things simple.

The Canadian-based, McAfee-owned company doesn't drown you in jargon. The website has little talk of protocols, no mention of encryption types, and barely any technical terms at all. Instead, the company focuses on the fundamentals, such as clearly explaining why you might want to use a VPN in the first place.

This approach won't work for everyone. If you're an experienced user and want to get down to the technical details of the service, for instance, you're likely to be disappointed. Search for DNS on the ExpressVPN support site, for instance, and right now you'll get 56 hits. Search at TunnelBear and you'll get three.

The service specs are fairly average. The network has a mid-sized 47 countries. There are apps for Windows, Mac, iOS, and Android, as well as extensions for Chrome and Firefox. But there’s little support for getting the service working on Linux, routers, game consoles, or other not-so-common devices.

TunnelBear does have a free plan, though, and it’s great to see the company finally lift its monthly allowance from a miserly 500MB to a more usable 2GB. Although, if that’s still not enough, PrivadoVPN and Windscribe offer 10GB, while Proton VPN has no data limit at all.

There’s more good news for paying customers. TunnelBear has dropped its ‘five simultaneous connections’ limit, and you can now install and use the service on as many devices as you like.

We noticed a surprising technical improvement in support for ECH (Encrypted Client Hello), a valuable feature that protects the initial key exchange between the app and VPN server to keep it safe from snoopers. That earns a big thumbs up from us. Many otherwise more technically advanced VPNs don't support ECH yet.

TunnelBear has been busily enhancing its apps, too. Recent welcome additions include a kill switch for iOS (something you won't often see elsewhere), more reliable split tunneling, and handy usability pluses such as a Search box for the location list.

TunnelBear pricing

TunnelBear's free account offers only 2GB of traffic a month. It’s better than it was, but only enough for very occasional use. This doesn't restrict the number of locations you can use, though, unlike most of the free competition. It's ideal if you're looking for a simple way to check out the apps before you buy.

Its monthly plan gives you unlimited data for a reasonable $9.99 a month. The price drops to an effective $4.99 a month on the annual plan, or $3.33 if you sign up for three years.

These are competitive prices that beat many providers, although there are some with cheaper deals. Private Internet Access asks $2.03 a month on the first term of its three-year plan, and opting for Ivacy's five-year plan cuts the cost to a supercheap $1. To put that in perspective, handing $59.88 to TunnelBear gets you one year of coverage. Hand $60 to Ivacy and you're protected for five.

If you do sign up for TunnelBear, keep in mind that there's no money-back guarantee. The small print says: "While all amounts paid are non-refundable, certain refund requests for subscriptions may be considered by TunnelBear on a case-by-case basis." Presumably, you might get a refund if you've had really bad service, but it's entirely up to the company to decide. Not quite as friendly as the cuddly cartoon bears suggest, then.

TunnelBear used to support Bitcoin payments for its annual plan, but no more. With no PayPal, either, it’s now strictly card-only.

TunnelBear Audits

TunnelBear has hired independent specialists to run security audits on its site and services (Image credit: TunnelBear)

Privacy and logging

TunnelBear's privacy policy is one of the most thorough we've seen from any VPN provider, with in-depth information on everything the service collects, and everything it doesn't. We do mean thorough, too – the details go right down to the names, purposes, and expiry dates of the cookies used by TunnelBear.com.

The logging policy is clearly described, with TunnelBear explaining that it does not collect IP addresses visiting their website, IP addresses upon service connection, DNS Queries while connected, or any information about the applications, services, or websites users use while connected to the Service. As a result, the company says, it can't link any of its users to an action carried out by a specific IP address. Sounds good to us.

The service does record 'operational data', updating this when you connect. That includes the OS version of your device, TunnelBear app version, whether you've been active this month, and the bandwidth you've used. Not quite zero logging, then, but it's far less than we've seen elsewhere, and there's nothing here that could link you to any online action.

These aren’t just words either, TunnelBear backs up its claims with ultra-comprehensive annual audits of its apps, browser extensions, service infrastructure, backend and frontend systems, and the public website. Auditors Cure53 spent 42 days drilling down into the detail, one of the largest projects we've seen.

Unfortunately, the results weren't great. Cure53 found 32 issues in total, including two critical and eight high-severity security vulnerabilities. Cure53 described this as worrisome, but it's better to discover these from an expert auditor than after you've been hacked. And unlike some VPNs, TunnelBear hasn't hidden its audit report from potential customers. Anyone interested can access it directly from the company's blog post.  

Overall, we must applaud TunnelBear for its level of transparency. Most VPNs have never had any form of security audit, and the providers who have actually made some movement in this direction typically have one-off audits with a far narrower scope. That's just not good enough, and it's great to see TunnelBear leading the way on this front. 

But we'd still like to see less unpleasant discoveries in next year's report, please.

BitTorrent on a laptop

TunnelBear fully supports torrenting even though its site may not advertise this (Image credit: BitTorrent)

Torrents

TunnelBear doesn’t say much about torrenting on its website – in fact, it barely mentions the topic at all – but the support team explained that it’s available in all locations.

Some may be more reliable than others, apparently. The company recommended we try Canada, US, UK, Romania, Netherlands, Germany, or Sweden if we had problems elsewhere.

How likely is it that you might have problems elsewhere, then? To get an idea, we tried downloading torrents from three of the other locations: Greece, Portugal, and Brazil. Despite not being on TunnelBear's 'recommended' list, they all completed without any issues, suggesting that you really should be able to use torrents right across the network.

TunnelBear Windows App Connected

TunnelBear's Windows Client is clean, simple and to the point (Image credit: TunnelBear)

Windows app

TunnelBear's Windows app opens with all its locations highlighted on a gray world map. This has one or two nice visual touches, with cartoon palm trees in tropical areas, and snow-covered Christmas trees if you head further north. But it’s also very basic, with little map detail, and not even a zoom option to help find the locations you need.

TunnelBear Windows Connected Locations

If you're not a fan of map view, you can also peruse TunnelBear's server locations in a list (Image credit: TunnelBear)

You can also select your server from a more conventional location list. That’s probably easier, but if anything, it’s even more basic, with no ping times, server load figures, or Favorites system to save your most commonly-used servers.

Once you've chosen a location, clicking 'On' gets you connected, and the app displays a 'connection' animation, panning the screen and plotting a line across the map to your destination. It’s a cute visual effect the first time of viewing, but it began to annoy us by the 100th (unfortunately, there’s no way to turn it off).

WireGuard connection times were a little disappointing at 3-4 seconds, even for our nearest server (the best VPNs take around a second). But this didn’t change much over distance – even connecting from the UK to New Zealand took only 5-6 seconds – and times were reasonable overall.

The app displays notifications when it connects or disconnects, too, ensuring you always know when you're protected, and when you're not.

TunnelBear Windows Connected US

TunnelBear only has a few server locations in North America  (Image credit: TunnelBear)

The app doesn't have many settings, but the few you get are very useful. You can have it load when Windows starts, for instance, then automatically activate the VPN whenever you access an untrusted Wi-Fi network (everywhere but home and work, say).

The Obfsproxy-based GhostBear attempts to make your activities look more like regular internet traffic, perhaps helping you connect in countries like China which try to detect and block the use of VPNs.

A VigilantBear setting is essentially a kill switch, blocking all internet traffic if the VPN drops to prevent any identity leaks. We found this had some issues in extreme situations – the kill switch could fail if the app crashed and it was restarted, for instance, but it performed well in simpler tests.

TunnelBear WireGuard Protocol

WireGuard is now supported in the Windows client, and it makes a big difference to speeds (Image credit: TunnelBear)

It’s great to see WireGuard supported in the Windows app, as well as OpenVPN and IKEv2. By default the app selects the most appropriate protocol for your network, but you can now also choose your preferred option.

Overall, TunnelBear's Windows app is easy to use, and the arrival of WireGuard is a major plus. There’s clearly scope for improvement in every part of the app, though, and the basic feature list could disappoint experienced users.

TunnelBear iOS Apps

This is the interface of TunnelBear's iOS app (Image credit: TunnelBear)

Mac and mobile apps

TunnelBear's Mac and mobile offerings all feature essentially the same colorful map and location list as Windows, along with WireGuard, OpenVPN, and IKEv2 support. That's good news, but what's less welcome is they also have odd variations, which could be confusing if you use more than one platform.

The Mac app is relatively basic, for instance, with no VigilantBear kill switch, automatic connection when you access untrusted Wi-Fi, or GhostBear to bypass VPN blocking.

TunnelBear Android App Rotated Map

The Android app has a landscape view for a more usable map (Image credit: TunnelBear)

The Android app includes a kill switch, and SplitBear, which is TunnelBear's take on split tunneling. If an app can’t connect when the VPN is running or it's too slow and doesn't require extra security, SplitBear allows it to bypass the tunnel and use your regular unencrypted connection, instead.

The Android app did have an odd technical issue at review time. The ability to switch protocols wasn't available on our Android 12 test system. TunnelBear told us this had been removed from 'newer operating systems' temporarily, while it diagnosed some reported problems, but the feature will return soon.

TunnelBear iOS App

TunnelBear's iOS app shares a similar look to its Android counterpart (Image credit: TunnelBear)

Unlike the Mac app, the iOS app does support the VigilantBear kill switch. However, you don't get GhostBear, and although there's the SplitBear feature, it's for websites rather than apps. So, if LocalTV.com refuses to stream when you're using the VPN, for instance, you can use SplitBear to have it connect via your normal connection.

Overall, these are all decent apps and the mobile offerings in particular outperform many competitors. But we'd like them to be more consistent across platforms, where possible, with features like SplitBear available across all platforms.

TunnelBear Browser Extensions

TunnelBear offers extensions for most popular web browsers (Image credit: TunnelBear)

Browser extensions

Installing TunnelBear's browser extensions can make the service easier to operate, by allowing you to choose a location, connect and disconnect from inside your browser. The extensions work as proxies and so only protect your browser traffic, but if that's all you need, the extra convenience could make them worth a try.

The Chrome extension added an icon to our address bar, and tapping this enabled choosing new locations from a drop-down list.

Hit the 'Connect' button and, as usual with proxies, you're connected instantly. A tiny map updates to show your location, similar to the regular apps.

There are no extra features, no WebRTC or tracker blocking or anything else. But the extension does have a small usability plus in its keyboard shortcut support. If you want to keep your hands off the mouse, pressing Ctrl+Shift+U connects you to the VPN, and pressing it again will toggle the connection off when you're done. (A separate Alt+Shift+N shortcut toggles the connection on and off in Incognito mode.)

We checked the Firefox extension to see if it had any more options, but no, it looked and worked much the same as the Chrome version.

The browser extensions follow a very similar pattern to the apps, then – they are short on features, but relatively simple, and fine for the target audience of casual users.

nPerf performance benchmark

We use multiple speed test services to benchmark every VPN that we review (Image credit: nPerf)

Performance

To check out TunnelBear's performance, we first connected to our nearest server from a UK data center and a US location, each with 1Gbps test connections.

We then measured our download speeds multiple times using several benchmarking services including SpeedTest's site and command line app, Cloudflare, and others. Then we repeated each test in an evening session.

TunnelBear’s US OpenVPN speeds were excellent at 270-310Mbps. That's two to three times as fast as some providers, although a handful have done better. Mullvad even beat 500Mbps in recent tests.

Switching to WireGuard accelerated our downloads to 500Mbps. That's far behind the likes of NordVPN, Surfshark, and Hide.me, all of which beat 950Mbps in our last checks. Still, TunnelBear delivers all the speed that most people need and are able to use.

Speed can sometimes be affected if a VPN uses virtual locations. For example, you want to connect to Malta and get a Maltese IP address, but the servers are physically located in another country.

We tested some of TunnelBear's locations to get a feel for how the service works. The Brazil, Mexico, Nigeria, Peru, and Slovenia servers all turned out to be in or very close to their advertised countries. There seemed to be a few virtual locations, but the host countries were never too far away (the Indonesia servers may be based in Singapore, for instance, while the Kenya location may be closer to South Africa.) If it's important that your VPN locations are close to their advertised countries, TunnelBear is a reasonable choice.

Netflix menu showing popular shows

TunnelBear had a mixed performance with unblocking, but got access to US Netflix (Image credit: Netflix)

Netflix and streaming

One of the major selling points of a VPN is that it can make you appear to be visiting a website from another country, perhaps giving you access to content you wouldn't be able to view otherwise. Unfortunately, this doesn't always work, so we test all VPNs with Netflix and more to see if they can give us access to various streaming sites.

TunnelBear has a poor history in our unblocking tests, and this time was no different, as it failed with Netflix in the US, UK, Australia, Canada, and Japan.

There was some success elsewhere. TunnelBear failed with BBC iPlayer, but it got us into the UK's ITV and Channel 4. In Australia, the service was defeated by 10 play, but successfully unblocked 9Now. 

TunnelBear couldn’t really redeem itself with our last two tests. It failed with Amazon Prime, but we were able to view US content on Disney Plus.

There's a faint chance TunnelBear might unblock one or two smaller streaming platforms, but if accessing geo-blocked content is a priority,  ExpressVPN, NordVPN, Private Internet Access, ProtonVPN, PureVPN, and Surfshark all unblocked every one of our test streaming services in our latest round of reviews.

TunnelBear Support Site

TunnelBear's knowledgebase provides customers with a good deal of quality information on its services (Image credit: TunnelBear)

Support

TunnelBear support starts with its web-based help site. This is presented in a clear and simple way, with large icons pointing you to key areas (Getting Started, Troubleshooting, Accounts), and basic articles on the most common questions ('Why should I trust TunnelBear?', 'Why can't I access the content I want?', 'Does TunnelBear keep logs?').

Go searching for answers and you'll find TunnelBear's knowledgebase doesn't have a lot of content, but what you get is well presented and gives you a decent range of information. The Connection Issues page doesn't just offer generic 'reinstall'-type ideas, for instance. It links you to TunnelBear's Twitter page to look for service information, suggests trying out the service on another network, and points you to settings which might help.

Despite its beginner-oriented approach, there's also room for just a few more advanced tweaking ideas, with recommendations for ports which should be opened in some circumstances.

There's no live chat, but if you need more help, a Contact page allows you to send a message to the support team. We'd already noticed the Android app no longer had an option to change protocols, so fired off a question asking whether this was still supported. A reply arrived in less than an hour, and we quickly got into a conversation about the problem. 

“Tap this, then this, and the option is there.” The support agent recommended. “It's not,” we replied.

“Uninstall and reinstall,” said reply two. We tried and installed it on two more devices. It made no difference

“What device and version of Android are you using?” Asked the agent. 

We sent the details back immediately but had to wait a couple of hours before a reply finally explained that this was a known issue. It turned out that TunnelBear had removed the feature on later versions of Linux, and it wasn't available to anybody. All our troubleshooting efforts had been a complete waste of time.

There were some plus points to this exchange. The replies were quick, the agent was friendly, and he gave what would have been sensible advice (if the problem was on our system.) That's not unusual, TunnelBear's support has always generally delivered decent service.

This time, though, we're struggling to see how an issue as major as this, where a significant feature has been removed from an app in some situations, and support doesn't know about it. 

Hopefully, we were just unlucky, but this doesn’t look good.

TunnelBear review: Final verdict

It's not the largest, fastest, or most powerful of VPNs but TunnelBear's ease of use and strong focus on opening up its systems to scrutiny deserve a lot of credit. If you're looking for a gentle start to VPNs, or are tired of apps that are crammed with features you never, ever use, then TunnelBear could be a smart choice.

TunnelBear VPN review
12:42 pm |

Author: admin | Category: Computers Gadgets Pro Security | Tags: | Comments: Off

VPNs can seem like a complicated technology, packed with geeky features that not everyone understands, but TunnelBear is a provider that does does their best to keep things simple.

The Canadian-based, McAfee-owned company doesn't drown you in jargon. The website has little talk of protocols, no mention of encryption types, and barely any technical terms at all. Instead, the company focuses on the fundamentals, such as clearly explaining why you might want to use a VPN in the first place.

This approach won't work for everyone. If you're an experienced user and want to get down to the technical details of the service, for instance, you're likely to be disappointed. Search for DNS on the ExpressVPN support site, for instance, and right now you'll get 56 hits. Search at TunnelBear and you'll get three.

The service specs are fairly average. The network has a mid-sized 47 countries. There are apps for Windows, Mac, iOS, and Android, as well as extensions for Chrome and Firefox. But there’s little support for getting the service working on Linux, routers, game consoles, or other not-so-common devices.

TunnelBear does have a free plan, though, and it’s great to see the company finally lift its monthly allowance from a miserly 500MB to a more usable 2GB. Although, if that’s still not enough, PrivadoVPN and Windscribe offer 10GB, while Proton VPN has no data limit at all.

There’s more good news for paying customers. TunnelBear has dropped its ‘five simultaneous connections’ limit, and you can now install and use the service on as many devices as you like.

We noticed a surprising technical improvement in support for ECH (Encrypted Client Hello), a valuable feature that protects the initial key exchange between the app and VPN server to keep it safe from snoopers. That earns a big thumbs up from us. Many otherwise more technically advanced VPNs don't support ECH yet.

TunnelBear has been busily enhancing its apps, too. Recent welcome additions include a kill switch for iOS (something you won't often see elsewhere), more reliable split tunneling, and handy usability pluses such as a Search box for the location list.

TunnelBear pricing

TunnelBear's free account offers only 2GB of traffic a month. It’s better than it was, but only enough for very occasional use. This doesn't restrict the number of locations you can use, though, unlike most of the free competition. It's ideal if you're looking for a simple way to check out the apps before you buy.

Its monthly plan gives you unlimited data for a reasonable $9.99 a month. The price drops to an effective $4.99 a month on the annual plan, or $3.33 if you sign up for three years.

These are competitive prices that beat many providers, although there are some with cheaper deals. Private Internet Access asks $2.03 a month on the first term of its three-year plan, and opting for Ivacy's five-year plan cuts the cost to a supercheap $1. To put that in perspective, handing $59.88 to TunnelBear gets you one year of coverage. Hand $60 to Ivacy and you're protected for five.

If you do sign up for TunnelBear, keep in mind that there's no money-back guarantee. The small print says: "While all amounts paid are non-refundable, certain refund requests for subscriptions may be considered by TunnelBear on a case-by-case basis." Presumably, you might get a refund if you've had really bad service, but it's entirely up to the company to decide. Not quite as friendly as the cuddly cartoon bears suggest, then.

TunnelBear used to support Bitcoin payments for its annual plan, but no more. With no PayPal, either, it’s now strictly card-only.

TunnelBear Audits

TunnelBear has hired independent specialists to run security audits on its site and services (Image credit: TunnelBear)

Privacy and logging

TunnelBear's privacy policy is one of the most thorough we've seen from any VPN provider, with in-depth information on everything the service collects, and everything it doesn't. We do mean thorough, too – the details go right down to the names, purposes, and expiry dates of the cookies used by TunnelBear.com.

The logging policy is clearly described, with TunnelBear explaining that it does not collect IP addresses visiting their website, IP addresses upon service connection, DNS Queries while connected, or any information about the applications, services, or websites users use while connected to the Service. As a result, the company says, it can't link any of its users to an action carried out by a specific IP address. Sounds good to us.

The service does record 'operational data', updating this when you connect. That includes the OS version of your device, TunnelBear app version, whether you've been active this month, and the bandwidth you've used. Not quite zero logging, then, but it's far less than we've seen elsewhere, and there's nothing here that could link you to any online action.

These aren’t just words either, TunnelBear backs up its claims with ultra-comprehensive annual audits of its apps, browser extensions, service infrastructure, backend and frontend systems, and the public website. Auditors Cure53 spent 42 days drilling down into the detail, one of the largest projects we've seen.

Unfortunately, the results weren't great. Cure53 found 32 issues in total, including two critical and eight high-severity security vulnerabilities. Cure53 described this as worrisome, but it's better to discover these from an expert auditor than after you've been hacked. And unlike some VPNs, TunnelBear hasn't hidden its audit report from potential customers. Anyone interested can access it directly from the company's blog post.  

Overall, we must applaud TunnelBear for its level of transparency. Most VPNs have never had any form of security audit, and the providers who have actually made some movement in this direction typically have one-off audits with a far narrower scope. That's just not good enough, and it's great to see TunnelBear leading the way on this front. 

But we'd still like to see less unpleasant discoveries in next year's report, please.

BitTorrent on a laptop

TunnelBear fully supports torrenting even though its site may not advertise this (Image credit: BitTorrent)

Torrents

TunnelBear doesn’t say much about torrenting on its website – in fact, it barely mentions the topic at all – but the support team explained that it’s available in all locations.

Some may be more reliable than others, apparently. The company recommended we try Canada, US, UK, Romania, Netherlands, Germany, or Sweden if we had problems elsewhere.

How likely is it that you might have problems elsewhere, then? To get an idea, we tried downloading torrents from three of the other locations: Greece, Portugal, and Brazil. Despite not being on TunnelBear's 'recommended' list, they all completed without any issues, suggesting that you really should be able to use torrents right across the network.

TunnelBear Windows App Connected

TunnelBear's Windows Client is clean, simple and to the point (Image credit: TunnelBear)

Windows app

TunnelBear's Windows app opens with all its locations highlighted on a gray world map. This has one or two nice visual touches, with cartoon palm trees in tropical areas, and snow-covered Christmas trees if you head further north. But it’s also very basic, with little map detail, and not even a zoom option to help find the locations you need.

TunnelBear Windows Connected Locations

If you're not a fan of map view, you can also peruse TunnelBear's server locations in a list (Image credit: TunnelBear)

You can also select your server from a more conventional location list. That’s probably easier, but if anything, it’s even more basic, with no ping times, server load figures, or Favorites system to save your most commonly-used servers.

Once you've chosen a location, clicking 'On' gets you connected, and the app displays a 'connection' animation, panning the screen and plotting a line across the map to your destination. It’s a cute visual effect the first time of viewing, but it began to annoy us by the 100th (unfortunately, there’s no way to turn it off).

WireGuard connection times were a little disappointing at 3-4 seconds, even for our nearest server (the best VPNs take around a second). But this didn’t change much over distance – even connecting from the UK to New Zealand took only 5-6 seconds – and times were reasonable overall.

The app displays notifications when it connects or disconnects, too, ensuring you always know when you're protected, and when you're not.

TunnelBear Windows Connected US

TunnelBear only has a few server locations in North America  (Image credit: TunnelBear)

The app doesn't have many settings, but the few you get are very useful. You can have it load when Windows starts, for instance, then automatically activate the VPN whenever you access an untrusted Wi-Fi network (everywhere but home and work, say).

The Obfsproxy-based GhostBear attempts to make your activities look more like regular internet traffic, perhaps helping you connect in countries like China which try to detect and block the use of VPNs.

A VigilantBear setting is essentially a kill switch, blocking all internet traffic if the VPN drops to prevent any identity leaks. We found this had some issues in extreme situations – the kill switch could fail if the app crashed and it was restarted, for instance, but it performed well in simpler tests.

TunnelBear WireGuard Protocol

WireGuard is now supported in the Windows client, and it makes a big difference to speeds (Image credit: TunnelBear)

It’s great to see WireGuard supported in the Windows app, as well as OpenVPN and IKEv2. By default the app selects the most appropriate protocol for your network, but you can now also choose your preferred option.

Overall, TunnelBear's Windows app is easy to use, and the arrival of WireGuard is a major plus. There’s clearly scope for improvement in every part of the app, though, and the basic feature list could disappoint experienced users.

TunnelBear iOS Apps

This is the interface of TunnelBear's iOS app (Image credit: TunnelBear)

Mac and mobile apps

TunnelBear's Mac and mobile offerings all feature essentially the same colorful map and location list as Windows, along with WireGuard, OpenVPN, and IKEv2 support. That's good news, but what's less welcome is they also have odd variations, which could be confusing if you use more than one platform.

The Mac app is relatively basic, for instance, with no VigilantBear kill switch, automatic connection when you access untrusted Wi-Fi, or GhostBear to bypass VPN blocking.

TunnelBear Android App Rotated Map

The Android app has a landscape view for a more usable map (Image credit: TunnelBear)

The Android app includes a kill switch, and SplitBear, which is TunnelBear's take on split tunneling. If an app can’t connect when the VPN is running or it's too slow and doesn't require extra security, SplitBear allows it to bypass the tunnel and use your regular unencrypted connection, instead.

The Android app did have an odd technical issue at review time. The ability to switch protocols wasn't available on our Android 12 test system. TunnelBear told us this had been removed from 'newer operating systems' temporarily, while it diagnosed some reported problems, but the feature will return soon.

TunnelBear iOS App

TunnelBear's iOS app shares a similar look to its Android counterpart (Image credit: TunnelBear)

Unlike the Mac app, the iOS app does support the VigilantBear kill switch. However, you don't get GhostBear, and although there's the SplitBear feature, it's for websites rather than apps. So, if LocalTV.com refuses to stream when you're using the VPN, for instance, you can use SplitBear to have it connect via your normal connection.

Overall, these are all decent apps and the mobile offerings in particular outperform many competitors. But we'd like them to be more consistent across platforms, where possible, with features like SplitBear available across all platforms.

TunnelBear Browser Extensions

TunnelBear offers extensions for most popular web browsers (Image credit: TunnelBear)

Browser extensions

Installing TunnelBear's browser extensions can make the service easier to operate, by allowing you to choose a location, connect and disconnect from inside your browser. The extensions work as proxies and so only protect your browser traffic, but if that's all you need, the extra convenience could make them worth a try.

The Chrome extension added an icon to our address bar, and tapping this enabled choosing new locations from a drop-down list.

Hit the 'Connect' button and, as usual with proxies, you're connected instantly. A tiny map updates to show your location, similar to the regular apps.

There are no extra features, no WebRTC or tracker blocking or anything else. But the extension does have a small usability plus in its keyboard shortcut support. If you want to keep your hands off the mouse, pressing Ctrl+Shift+U connects you to the VPN, and pressing it again will toggle the connection off when you're done. (A separate Alt+Shift+N shortcut toggles the connection on and off in Incognito mode.)

We checked the Firefox extension to see if it had any more options, but no, it looked and worked much the same as the Chrome version.

The browser extensions follow a very similar pattern to the apps, then – they are short on features, but relatively simple, and fine for the target audience of casual users.

nPerf performance benchmark

We use multiple speed test services to benchmark every VPN that we review (Image credit: nPerf)

Performance

To check out TunnelBear's performance, we first connected to our nearest server from a UK data center and a US location, each with 1Gbps test connections.

We then measured our download speeds multiple times using several benchmarking services including SpeedTest's site and command line app, Cloudflare, and others. Then we repeated each test in an evening session.

TunnelBear’s US OpenVPN speeds were excellent at 270-310Mbps. That's two to three times as fast as some providers, although a handful have done better. Mullvad even beat 500Mbps in recent tests.

Switching to WireGuard accelerated our downloads to 500Mbps. That's far behind the likes of NordVPN, Surfshark, and Hide.me, all of which beat 950Mbps in our last checks. Still, TunnelBear delivers all the speed that most people need and are able to use.

Speed can sometimes be affected if a VPN uses virtual locations. For example, you want to connect to Malta and get a Maltese IP address, but the servers are physically located in another country.

We tested some of TunnelBear's locations to get a feel for how the service works. The Brazil, Mexico, Nigeria, Peru, and Slovenia servers all turned out to be in or very close to their advertised countries. There seemed to be a few virtual locations, but the host countries were never too far away (the Indonesia servers may be based in Singapore, for instance, while the Kenya location may be closer to South Africa.) If it's important that your VPN locations are close to their advertised countries, TunnelBear is a reasonable choice.

Netflix menu showing popular shows

TunnelBear had a mixed performance with unblocking, but got access to US Netflix (Image credit: Netflix)

Netflix and streaming

One of the major selling points of a VPN is that it can make you appear to be visiting a website from another country, perhaps giving you access to content you wouldn't be able to view otherwise. Unfortunately, this doesn't always work, so we test all VPNs with Netflix and more to see if they can give us access to various streaming sites.

TunnelBear has a poor history in our unblocking tests, and this time was no different, as it failed with Netflix in the US, UK, Australia, Canada, and Japan.

There was some success elsewhere. TunnelBear failed with BBC iPlayer, but it got us into the UK's ITV and Channel 4. In Australia, the service was defeated by 10 play, but successfully unblocked 9Now. 

TunnelBear couldn’t really redeem itself with our last two tests. It failed with Amazon Prime, but we were able to view US content on Disney Plus.

There's a faint chance TunnelBear might unblock one or two smaller streaming platforms, but if accessing geo-blocked content is a priority,  ExpressVPN, NordVPN, Private Internet Access, ProtonVPN, PureVPN, and Surfshark all unblocked every one of our test streaming services in our latest round of reviews.

TunnelBear Support Site

TunnelBear's knowledgebase provides customers with a good deal of quality information on its services (Image credit: TunnelBear)

Support

TunnelBear support starts with its web-based help site. This is presented in a clear and simple way, with large icons pointing you to key areas (Getting Started, Troubleshooting, Accounts), and basic articles on the most common questions ('Why should I trust TunnelBear?', 'Why can't I access the content I want?', 'Does TunnelBear keep logs?').

Go searching for answers and you'll find TunnelBear's knowledgebase doesn't have a lot of content, but what you get is well presented and gives you a decent range of information. The Connection Issues page doesn't just offer generic 'reinstall'-type ideas, for instance. It links you to TunnelBear's Twitter page to look for service information, suggests trying out the service on another network, and points you to settings which might help.

Despite its beginner-oriented approach, there's also room for just a few more advanced tweaking ideas, with recommendations for ports which should be opened in some circumstances.

There's no live chat, but if you need more help, a Contact page allows you to send a message to the support team. We'd already noticed the Android app no longer had an option to change protocols, so fired off a question asking whether this was still supported. A reply arrived in less than an hour, and we quickly got into a conversation about the problem. 

“Tap this, then this, and the option is there.” The support agent recommended. “It's not,” we replied.

“Uninstall and reinstall,” said reply two. We tried and installed it on two more devices. It made no difference

“What device and version of Android are you using?” Asked the agent. 

We sent the details back immediately but had to wait a couple of hours before a reply finally explained that this was a known issue. It turned out that TunnelBear had removed the feature on later versions of Linux, and it wasn't available to anybody. All our troubleshooting efforts had been a complete waste of time.

There were some plus points to this exchange. The replies were quick, the agent was friendly, and he gave what would have been sensible advice (if the problem was on our system.) That's not unusual, TunnelBear's support has always generally delivered decent service.

This time, though, we're struggling to see how an issue as major as this, where a significant feature has been removed from an app in some situations, and support doesn't know about it. 

Hopefully, we were just unlucky, but this doesn’t look good.

TunnelBear review: Final verdict

It's not the largest, fastest, or most powerful of VPNs but TunnelBear's ease of use and strong focus on opening up its systems to scrutiny deserve a lot of credit. If you're looking for a gentle start to VPNs, or are tired of apps that are crammed with features you never, ever use, then TunnelBear could be a smart choice.

IPRoyal Review: Pros & Cons, Features, Ratings, Pricing and more
6:22 pm | October 18, 2022

Author: admin | Category: Computers Gadgets Pro Security | Comments: Off

A global proxy provider for individual and business use established in 2020, IPRoyal has grown to offer infrastructure to over 10,000 businesses around the world. What started out as an IPv4 and IPv6 address leasing business is now a full-fledged proxy service provider for a wide array of clientele, ranging from individual developers to startups to data teams to enterprises.

Currently, the platform bestows access to residential, mobile, and datacenter proxies, with locations in the United States, Germany, the United Kingdom, Canada, Brazil, Australia, and more. It includes more than 650 tools and software integrations, and has so far provided over 98,000 petabytes (PB) of data traffic for its clients.

IPRoyal: Plans and Pricing

IPRoyal offers different proxy types and pricing plans. Users can choose among residential proxies, ISP providers, datacenter proxies, and mobile proxies, each with their own particular characteristics and perks.

You can purchase residential proxies either on a pay-as-you-go basis or as a subscription (with a 5% discount in this case). Pricing is based on the amount of traffic you want, which begins at 2 GB and costs $6.25 per GB. The more GBs you take, the lower the price goes per GB, so 10,000 GB is priced at $1.84 per GB.

The pricing for ISP proxies (previously called static residential proxies) is based on the plan duration and the number of proxy locations you require, whereas the traffic is unlimited. For instance, 24 hours of one proxy will set you back by $2, while adding another location brings the price up to $4.60, and three months of one address cost $3.60/month ($2.70/month/address if more than one).

Datacenter proxies have 30-day, 60-day, and 90-day subscriptions, and a one-month access to one proxy is $1.80. As is the case with ISP plans, this offering also includes better discounts with lengthier plans and more numerous proxy addresses. There are also bundle-based plans with their own specifics and discounted prices, but the traffic is unlimited, whichever you choose.

Finally, mobile proxies (supporting 5G, 4G, 3G, and LTE), arranged by the location and provider (e.g., T-Mobile and Verizon for the U.S., Orange for Spain, and so on) and rotating automatically every six minutes, are also priced according to the plan duration and the number of locations. Bandwidth and sessions are unrestricted.

Although IPRoyal doesn’t offer a free trial, it does give access to its trial proxies so you can test its features before deciding. If unsatisfied after paying, you can request a refund or a replacement, but this has to happen within a short 24-hour window, which is a lot shorter compared to some of the competition.

IPRoyal supports payment using credit cards, over 25 cryptocurrencies, PayPal, Google Pay, and Alipay.

IPRoyal: Features

Accessing IPRoyal’s features starts with creating an account. You can sign up with your email address or use an existing Google or LinkedIn account. You’ll be redirected to your dashboard after registration, where you can access these features:

Residential IPs

Residential proxies are sourced from real devices across the globe. Every internet-connected device has a unique IP address, and people agree to contribute their IP addresses to IPRoyal’s network for a benefit, e.g., a VPN subscription. As an IPRoyal user, you can then use one of these IP addresses to surf the web and bypass geographical restrictions.

IPRoyal offers roughly 34 million IPs, of which residential proxies constitute the majority (32 million). The countries with the largest available residential IPs are the U.S. (1.4 million), the U.K. (422,000), and Germany (439,000). You can choose an IP address by country, state, and city, making it easy to protect your anonymity and bypass geographical and IP restrictions.

Suppose you run a flight deals website that frequently scrapes prices from airlines’ websites. Many airlines don’t like external data scraping, so they use geographical and IP restrictions to block it. For example, website admins identify IP addresses used by scraping bots and block them from further access. In that case, IPRoyal’s residential proxies let you circumvent this block.

You can choose an endless list of proxies to scrape data from external websites. If one gets blocked, choose another and continue your scraping activity. Residential proxies also hide your online identity and prevent third-party tracking. As far as a website is concerned, your device is browsing from whichever IP proxy you use and not the actual location. You could be in the U.S. and surf the web with a German IP address.

During our test, IPRoyal’s residential proxies provided a reliable and fast internet connection. We noticed no slowdown compared to browsing without a proxy IP address. The dashboard provided detailed insights on our proxy usage, including bandwidth and speed.

ISP proxies

IPRoyal now also offers a wide selection of ISP proxies across over 30 countries, with 100% dedicated IPs, unlimited traffic, HTTPS and SOCKS5 support, speeds of up to 10 Gbps, and highly customizable plans. Users can select a specific number of proxies starting from a single IP.

After funding your account, you can select the exact number of proxies you need for the offered duration - 1, 30, 60, and 90 days - in your user dashboard on the IPRoyal website. Besides selecting the duration, number of proxies, and their location, you have the option to list extra requirements for an additional fee.

Once set up, you’ll be able to see your ISP proxies’ orders and their status in your online dashboard, filter them for easier navigation, or search through them based on the notes you left. Clicking the Details button for a specific confirmed order will take you to the configuration page for those particular proxies.

Upon testing, there were some problems with erroneous rerouting of certain proxies to wrong locations (like choosing a Portugal IP address and getting a UK one). Thankfully, the IPRoyal staff was helpful and quick to act, so we got the correct location not long after contacting them. That said, some users have reported not getting proper assistance with similar issues.

IPRoyal ISP proxies

(Image credit: IPRoyal)

Mobile Proxies

IPRoyal offers a network of 2.5 million+ IP addresses from real mobile devices. These IPs mask your IP address for data scraping, ad verification, social media management, and many other use cases.

Mobile proxies work like typical residential IPs on IPRoyal. You can choose proxies from a specific country, state, or city, a specific mobile carrier (Vodafone, Orange, Verizon, T-Mobile, etc.) and a network type (3G, 4G, or 5G). You can auto-rotate mobile proxies or do that manually by clicking a button.

The mobile proxies were notably fast during our test, with up to 100 Mbps download speeds. Your monthly IPRoyal mobile slot subscription grants access to the entire pool of 2.5 million+ IPs with unlimited rotation.

Mobile proxies are particularly useful for social media management and research. Most social networks like Facebook and Instagram have strict limitations on the number of accounts users can create on a single device. You can bypass these limitations with IPRoyal's massive pool of mobile proxies. Your device's real location stays hidden, and the social media platform assumes it's another device because of its proxy IP address. Hence, it doesn't flag your accounts.

You can manage as many social media accounts as possible with mobile proxies. You can also create many social accounts for research purposes, e.g., an academic study, without being flagged.

Datacenter Proxies

IPRoyal runs a network of IPv4 and IPv6 proxy servers that provide unlimited bandwidth for end users. These datacenter proxies are sourced from secondary corporations rather than internet service providers (ISPs). They provide much higher browsing speeds than residential and mobile proxies. The drawback is that they’re easier for websites to detect. But even if that happens, you can spin up a new one and continue your online activities.

On IPRoyal, you have access to datacenter proxies in roughly 40 countries, unlike residential IPs available in 195 countries. Datacenter proxies cost more for IPRoyal to obtain, so their limited availability is understandable.

You can connect to IPRoyal’s proxy servers via the HTTP/HTTPS and SOCKS5 protocols. During our test, they offered first-rate speed and performance with no downtime. IPRoyal places no bandwidth or session limits on proxy IPs, making them ideal for bandwidth-intensive use cases like data scraping, online streaming, content downloads, and app testing.

Browser extension

IPRoyal offers a browser extension that makes deploying and managing proxies easier. Instead of frequently logging into your dashboard to choose new proxies, you can use the extension to switch with a click. The proxy add-on is available on Google Chrome and Mozilla Firefox.

IPRoyal browser extension

IPRoyal has an intuitive, user-friendly dashboard (Image credit: IPRoyal)

These browser extensions offer all-in-one proxy management. You can create distinct profiles for different proxies and switch between them with a single click. Each profile can have a single proxy or use different proxy IPs for specific traffic types (HTTP, HTTPS, and FTP). You can assign a backup proxy to ensure your internet access remains secure if your current proxy fails.

The browser extension doesn’t only work with IPRoyal’s proxy IPs. You can use it to manage IP addresses from other proxy providers your organization uses.

We’ve talked much about IPRoyal’s features, but there’s a crucial feature it lacks: web scraping APIs. Many proxy providers offer APIs that let users automate data scraping tasks. Users set a target website and the type of data they want to scrape. Then, the API scrapes the data to present in a tabular format. Unfortunately, you won’t find web scraping APIs on IPRoyal, so you’ll need an external platform for automated data scraping.

IPRoyal: Ease of Use

One of IPRoyal’s strengths is its high level of user-friendliness. Users get an intuitive dashboard to manage their proxies and other complementary tools. All features are neatly arranged in the left-hand menu, whereas on the right, you can gain access to the main menu. The interface is visually pleasing and easy to navigate, and you can select between light theme, dark theme, or the automatic theme that matches your browser settings.

IPRoyal

IPRoyal has an intuitive, user-friendly dashboard (Image credit: IPRoyal)

IPRoyal’s browser extension (for Chrome and Firefox) also contributes to its ease of use. It lets you manage proxies regardless of the web page you’re currently on. Usually, you’ll need to open your IPRoyal dashboard to do this, but the extension removes this requirement. That said, you must first set up proxies on your IPRoyal dashboard before you can manage them via the browser extension.

IPRoyal: Customer Support

IPRoyal offers direct email and live chat support. You can open a chat support ticket from your dashboard or send a support email and expect a response within 24 hours. IPRoyal’s support staff was reliable during our test and answered our inquiries speedily. The drawback is that IPRoyal does not offer a telephone support option.

Users can access complementary support resources, including a FAQ page, user guides, and extensive technical documentation. The website’s “Docs” section provides detailed information about all features, making it the ideal first place to consult when facing challenges. If you don’t find a solution in the documentation or FAQ section, you can seek direct help.

IPRoyal: The Competition

The proxy software market is very competitive. IPRoyal has numerous competitors, and we’d like to highlight Webshare, Oxylabs, and Bright Data. These platforms have pros and cons compared to IPRoyal.

Webshare offers a network of 30 million+ residential and datacenter proxy IPs, slightly less than IPRoyal’s 34 million. Residential IPs constitute the majority of Webshare’s network, just like IPRoyal. Users have an intuitive dashboard and a browser extension to manage their proxies, just like IPRoyal. Webshare differentiates itself by being more affordable than IPRoyal and offering a free-forever 10-proxy plan.

Oxylabs has a massive network of 100 million proxy IPs, nearly triple that of IPRoyal. This broader network provides users with more redundancy and reliability. Oxylabs provides web scraping APIs and ready-made datasets, two features lacking in IPRoyal. We consider it a much better proxy provider than IPRoyal, albeit a more expensive one.

Bright Data has a robust network of 72 million+ IPs, more than double IPRoyal’s network. It offers a broader selection of residential, ISP, mobile, and datacenter proxies for data scraping. Bright Data also offers APIs for automated data scraping and pre-built datasets, which IPRoyal doesn’t have. Overall, we consider Bright Data a better proxy provider for enterprises, but IPRoyal is a more affordable solution we’d recommend for individuals and small businesses.

IPRoyal: Final verdict

IPRoyal has a reputation as a reliable proxy provider for individual and business use, and for a few very good reasons. It not only provides a robust and plentiful proxy network, but also friendly and capable customer support, as well as affordable and customizable pricing plans.

While it may lack some features you’ll see in rival platforms, such as a more extensive network and web scraping APIs, its proxies have low block rates, and some of them rotate automatically. This makes web scraping almost equally easy as if you were using an API.

Its user-friendliness and low entry cost make IPRoyal an ideal platform for individuals and small businesses seeking an affordable, reliable, and easy-to-use proxy provider with premium customer support available at all times.

To find out more, see our guide to the best proxies available. You might also like to read our guide to sneaker proxies, or find out the difference between residential and datacenter proxies.

Camtasia review
8:21 pm | October 17, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

If you’re on the lookout for one of the best screen recorders for your Mac or PC, you’ll find yourself in a crowded market. One candidate, which happens to be cross-platform, is TechSmith’s Camtasia, and to entice you to give it a try, it comes with a free 7-day trial. 

We last reviewed the software in 2022, back when the free trial was a generous 60 days. That aside, how does Camtasia compare to rivals now? We put the screen recording software to the test.

Camtasia: Pricing & plans

  • Premium pricing, premium product

We’ve taken a look at many apps which offer subscription-based services, some as low as $3 a month, like ScreenPal, and some of the best free screen recorders, albeit with limitations, such as Flashback Express.

Camtasia is a more expensive beast. If does offer different prices depending on the subscription tier you choose. For instance, Camtasia Essentials offers screen and webcam recording, video editing tools, and text-to-speech transcription, for $180 / £171 a year.

Camtasia Create brings in AI-generated scripts, text-based video editing, audio cleanup, and over 200 voices and styles, for $250 / £237 per year.

Whereas Camtasia Pro includes video reviews and collaboration, AI-translated captions, AI-generated chapters, titles and descriptions, AI-generated avatar videos, and millions of premium assets, for $500 / £474 a year.

If you’re looking for a perpetual licence, these are still available if you’re part of a business, in education or the government, and will cost a one-off $300, $213 or $270 per user respectively. Do be aware though that unlike subscriptions, future updates will not be included for that price.

So yes, it’s at the top end of the price range, but we’d recommend you do download the trial version to at least give it a go. Not only did we find it a breeze to set up, Camtasia also includes some of the best video editing software tools in its field, a feature lacking in many other competing software we’ve tested.

  • Plans & pricing: 3/5

Camtasia: Setup

TechSmith's Camtasia during our review process

Camtasia’s Homepage is simple, letting you check out tutorials, open recent projects, or start a fresh new one (Image credit: TechSmith)
  • Really simple authorisation process to enable all needed features

Like all other apps of this type, you’ll need to authorise it for recording your screen, webcam, along with any audio sources. 

Other software can make this process opaque and confusing, but Camtasia does an excellent job at simplifying the process as much as possible: click on your webcam, and it’ll ask you to authorise the process. The same for your microphone, computer’s audio, and of course, your screen.

Camtasia will also open up your computer’s settings at the right location for you to do all of this. You’ll have to restart the app for the preferences to take effect, but once done, you won’t have to do it again, and Camtasia is ready to record.

  • Setup: 5/5

Camtasia: Capturing

TechSmith's Camtasia during our review process

Record your full screen (the default option) or delve into the parameters so you can brag just the parts you need (Image credit: TechSmith)
  • Easy to set up your many recording parameters

Setting up a recording session is as easy as can be: you’re presented with a simple welcome screen offering you access to your most recent recordings, the option to create a new project from scratch, one based on a template (a wealth of which are available through Camtasia’s Asset Store), open a project not in the list of recent ones, or start a new recording.

By default, when setting up a new recording, Camtasia will capture your entire Desktop, but there’s a drop down menu to let you select a specific size or region, with a green border appearing to show you what’s going to be in the shot, and what won’t be.

You also have the option of changing the frames per second value from 5 to 60 (the default is 30). If your webcam supports it, you can control its resolution. You get to choose which microphone to record the external audio from, and whether or not to capture the system audio as well.

Once you’re ready, click on the big red ‘Rec’ button. You’ll be given a 3-second countdown, and the controls will disappear, letting you capture with no windows or menus getting in the way.

Stopping the recording is done via a handy keyboard shortcut displayed during the countdown, or via the menu bar on your Mac. You’ll then be taken to the Workflow area.

  • Capturing: 5/5

Camtasia: Workflow

TechSmith's Camtasia during our review process

Workflow is a great way to quickly polish your recording with a slew of templates and ready-made effects (Image credit: TechSmith)
  • A series simplified list of templates you cannot customise, but could be more than enough to give your project a professional look with next to no effort

Think of the Workflow as a staging area for your recording. You might be very happy with what you achieved during the recording, and don’t need to do any editing, so you can use Workflow to pretty up your project. For instance, you have 16 different layout templates to choose from, placing the webcam and your screen recording in different areas of the screen, with different effects applied to each. Should you need one, you can add a coloured background, or select additional effects such as increasing the size of the cursor, changing its colour, adding a reflection to your screen recording, a white border, etc, and finally you’ve got a bunch of filters to play with.

This is a great midway option, letting you quickly create a style you might like as long as you’re happy with the inability to fine tune the results. Still, this could satisfy most users, helping them finish in next to no time. If however you’re more of a hands-on, sweat-the-details kind of person, then it’s time to take a trip to Camtasia’s Editor (by clicking on the green button, top right of the interface).

  • Workflow: 4/5

Camtasia: Editing

TechSmith's Camtasia during our review process

If you want to get down to the nitty-gritty, Camtasia’s editor is excellent, and very powerful (Image credit: TechSmith)

Camtasia includes some of the best video editing software for its market. Of course, this is no Premiere Pro, but it really sets Camtasia apart from most of its competition. It’s essentially a fully fledged non-linear video editing suite.

To the left is a sidebar giving you access to your recorded media, as well as a library of effects, transitions and animations, to help you professionally edit and composite your project.

The lower part of the interface is devoted to the timeline. This is where you build your project, adding clip after clip on multiple layers. You’ll notice that your webcam footage has been saved separately to the screen capture. The same applies to your microphone and system audio (which is why it’s advisable to always record with headphones on, otherwise the sound from one will bleed onto the other, making it very hard, if not impossible, to separate).

The advantage of having all these layers is flexibility. You can move your webcam footage around the timeline, resize it, and even remove sections as you see fit. The same is true from your screen capture, and any other media you’d care to add to your project.

Essentially, you have full control over your clips. You can trim them, split them, move them to different layers, apply effects and transitions, etc. All the tools you find in the sidebar can be dragged onto a clip, and the properties parameters found on the right can be altered until you get the exact look you’re after. Any effects or filter you’ve added while in Workflow are preserved when you switch to the Editor, and are now fully customisable.

If you want to add additional media or effects, locate them from the left sidebar, and drag them to your project, or onto the clip you wish to alter. Some Assets are labelled as ‘Premium’ (their thumbnail has a little crown top left of them). From our understanding, they’re included with the Camtasia Pro subscription, but you can also subscribe to them separately, for $200 a year.

Once you’re happy with your project and are ready to share it with others, the Export button can save your work to your local drive or upload directly to services such as YouTube, Google Drive, and TechSmith’s own online offerings.

This last process is as simple as they can make it: simply choose your format (mp4 is the default), and click on Export. If you want to get more technical, click on Option to gain access to all changeable parameters. Bear in mind the trial version will watermark your output. Once you’ve paid, that hindrance will no longer be in effect.

  • Editing: 4/5

TechSmith's Camtasia during our review process

Own a Mac? You can seamlessly hook up with your iPhone, giving you a much higher quality camera than your computer’s built in webcam (Image credit: TechSmith)

Should I buy?

TechSmith's Camtasia during our review process

You can save your project to your computer, upload it directly to YouTube, or to one of TechSmith’s online services (Image credit: TechSmith)

Buy it if...

You need a screen recorder that will take care of the complex stuff for you, while you focus on the recording, and also require either simple and template-based, or powerful and versatile editing capabilities, all wrapped in a single package.

Don't buy it if...

All you want to do is record something quickly, and you find all the extra bells and whistles an expensive hindrance.


For more creative tools, we've reviewed the best screenshot tools for Mac.

ShareX 16.1 screen recorder review
4:54 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Why pay money when you could get a tool that does the same thing for free? That’s the idea behind open-source software, where knowledgeable fans of the software work in their spare time to improve a tool for the benefit of all.

Sounds great, right, but where’s the catch? More often than not, it lies with a complicated and unattractive interface, with little to no explanation of how the software actually works. But if you’re looking for one of the best free screen recorder apps we've tested on PC, ShareX easily fits the bill. We were big fans of this bit of kit when we last tried it out - but how does the latest version compare to competitors?

ShareX: Setup

  • Sparse and uncluttered

Hop on over to getsharex.com to download the screen recording software, launch the installer, and after a few clicks, ShareX is ready for use.

The interface is as sparse as they come. You have a series of menus in a sidebar to the left, and this is pretty much where everything you need to control the interface resides. The bulk of the interface is devoted to thumbnails of the screenshots you’ve recently taken, organised from most recent onwards.

  • Setup: 3.5/5

ShareX: Screenshots

ShareX during our review

Look at the plethora of tools available to you (top of the image) when you take a screenshot (Image credit: ShareX)
  • Multiple, very interesting tools are at your disposal

ShareX’s functionality is devoted to taking and manipulating screenshots, and you have various options open to you, such as grabbing just a specific section of your screen (referred to as a ‘region’), the entire screen, or just an open window.

When you choose a region, you’ll find a toolbar at the top of the screen. From there you can select the type of region you’re after, which even includes its shape, from a traditional rectangle to an ellipse or even a freehand shape. There’s a lot of freedom and flexibility there, even if some might find such choices odd or superfluous.

The Rectangle Region tool has a really cool feature: it’s usually selected by default. Mouse over your screen, and you’ll see it resize itself automatically as it tries to guess which part of the interface you’d like to screenshot.

The traditional Rectangle tool automatically creates a thick coloured border around your selection. Changing its shade is a simple matter, but what we liked best was the ability to resize it and even move it around to capture the perfect section.

The ‘Line’ and ‘Arrow’ tools are great to point to a specific section of your screenshot. There are even text box options to populate your screenshot with information. We quite liked the ‘Step’ tool, which adds sequentially increasing numbers as you click on the screen, and ‘Magnify’ which, as its name implies, increases the size of a selected section.

If there’s sensitive information on the screen you’d rather not share with others, you’ll find the ‘Blur’ and ‘Pixelate’ tools essential.

None of these alterations are set in stone, and they can be moved around, resized and edited thanks to the ‘Select and Move’ tool.

There is a lot to enjoy here, more than most other screenshot tools we’ve encountered. Essentially, you’ve got yourself a free image compositor with your screenshot app, saving you the trouble of having to go to one to do further work on your screenshot after the fact.

Since we last explored ShareX, some new options have appeared which could prove very useful to many users. ‘Region (Light)’ for instance, does not show an overlay with all the tools mentioned above, while freezing the screen, giving you time to frame the perfect screenshot, if you’re trying to capture a frame of a video for instance. ‘Region (Transparent)’ doesn’t freeze the screen, but the overlay is also absent, letting you focus on what you wish to capture, rather than the tools on offer.

  • Screenshots: 5/5

ShareX: Screen Capture

ShareX during our review

All your tools and controls are located in the left sidebar (Image credit: ShareX)
  • Easy to use, once the default settings have been personalized

Screen Capture is an advertised tool of ShareX, but if your system doesn’t have ‘ffmpeg.exe’ installed, you won’t be able to use it right away. Thankfully, ShareX makes it a cinch to get it and install. Once done, you’ll have no problems performing screen captures.

You might find though that the screen was being recorded with no audio. If this happens to you, go to ‘Task Settings’, and choose ‘Screen Recorder’. This is where you can control how many frames per second you’ll be recording in, even set a delay prior to the commencement, as well as limiting your recording to a fixed duration. 

You’ll find audio preferences in the ‘Screen Recording Options’ section. This is where settings for recording quality, and audio codec are located. There’s also ‘Audio Source’ which may be set to ‘None’ (it was in our installation). Set it to ‘virtual Audio desktop’ and it will record sound coming from your computer. Choosing your attached microphone will allow you to record any external sound, although we couldn’t find a way to record both on separate channels.

  • Screen capture: 3.5/5

ShareX: Hotkeys

ShareX during our review

Customize keyboard shortcuts to your heart’s content (Image credit: ShareX)
  • A nice feature, well implemented and easy to use

ShareX hosts many additional features that are designed to complement its core functionality. One of these is the ability to create your own keyboard shortcuts. 

You’ll see at a glance which settings clash with those from other software packages, as they’ll have a bright red rectangle next to them. Those that work without issues are green instead.

To fix the offenders, select one, type a different keyboard combination, and once it turns green, you’re good to go. You’re also completely free to alter the green ones as well to create shortcuts to suit your workflow. Now all you have to do is remember them.

  • Hotkeys: 5/5

ShareX: Saving & uploading

ShareX during our review

Drill down the preferences to make sure your audio source is properly selected when performing a screen capture (Image credit: ShareX)
  • Default options can be easily altered to suit your workflow

You will notice that by default, ShareX is designed to send your screenshots to image hosting website Imgur. This can be changed to other photo storage and sharing sites in the ‘Destinations’ settings, where you’ll find a host of other options, such as ImageShack, Flickr, Twitter (aka X), and Google Photos, among others.

If this doesn’t appeal, you have the option of simply saving the shots to your computer. To change this, pop over to ‘After capture tasks’, and click on ‘Upload image to host’ to disable it (all enabled options are displayed in bold). This is but a sample of the modifiable parameters available to you.

For an app with a very unassuming interface, ShareX possesses many impressive tools, which can put other competing paid-for services to shame. It doesn’t take long to get to grips with the available options, even customizing them to suit your needs. If you’re in the market for a powerful, PC-only, versatile screen recording and capture tool, you could do far worse than choose ShareX as your default.

  • Saving & uploading: 4.5/5

Should I try?

ShareX during our review

Choose which online service to automatically send your screenshots to (Image credit: ShareX)

Try it if...

You like having numerous options to fully customize your screenshots, annotated them, and record your screen all from the same software.

Don't try it if...

You prefer a more polished interface, with clearer explanation as to how everything works, and won’t need all the bells and whistles that come with ShareX.


Need more tools? We reviewed the best screen recorders and the best screenshot tools for Mac.

Figma review
8:01 pm | October 13, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Figma is a free web development tool that you can use in your browser. Designers can easily create wireframes and prototypes before full development begins.

The importance of good UI and UX can’t be understated. It’s effectively the key to attracting new users - and retaining them for longer. Users expect refined, intuitive apps with friendly user interfaces. Mockup tools like Figma help businesses develop realistic prototypes and spend time developing apps people want to use. 

Launched in 2016, Figma was bought by Adobe in September 2022. You might consider it a blend of Photoshop and Canva for professional designers. It aims to be simple, and has a strong focus on online collaboration.

Figma in use 1

(Image credit: Figma)

Figma: Plans & pricing

Figma is a free interface design app with premium monthly and annual subscriptions for power users. Four plans are available: free, Professional, Organization, and Enterprise.

The free version is limited, of course. Users can create three Figma files and work on unlimited drafts. That’s not bad for casual users and freelance designers.

Professional adds unlimited files, team libraries, and advanced prototyping. It also adds a Dev Mode with annotations and a some admin tools. These add unlimited version history and private project sharing. Costs are $15 / £14 / $24 AUD per full seat (or user/editor) per month. For annual subscriptions, the prices drop to $12 / £11 / $19AUD per editor per month.

Students and educators can use Professional free, with verification.

Organization offers everything included in Professional, alongside org-wide libraries, analytics, centralized file management, and branching and merging  projects. It also includes single sign-on and more admin tools like unified admin. Dev Mode adds the ability to build private plugins for use across all projects. Professional is only available on an annual subscription, with costs broken down to $45 / £41 / $71 AUD per full seat per month. Dev Mode only is also available, at $25 a month.

For larger operations, the annually-billed Enterprise option is available for $75 / / AUD per full seat per month. The Dev Mode only option is $35/month. With Enterprise, advanced theming is added to the package, alongside REST API support, and setting default libraries. Dev Mode gains default coding languages and plugins can be auto-run. Meanwhile, admin tools are enhanced with dedicated workspaces for teams, guest access, user management, and advanced link sharing.

Figma in use 2

(Image credit: Figma)

Figma: Features

Figma offers all the design tools you need for advanced prototyping. These range from templates and device-specific frames to importing projects from the Mac-only design app Sketch (which Figma resembles). 

Once you begin creating your wireframe or mockup, each component or element is added to the left-hand Layers pane. It’s here where Figma most closely mirrors Adobe’s top photo editor. But by opting for the familiar layer-based system, it offers greater control over each element - and makes it much easier to adopt across the team.

Easing the design process further, you’ll find templates for different devices under the Prototype tab to the right. This covers Apple products, large and small Android screen sizes, Microsoft Surface Pro 8, and even TVs. Designs can be previewed on a virtual device matching the frame template.

Figma in use 3

(Image credit: Figma)

You can share designs and the tool grants a good level of control over how (and what) you send to others. From there, users can write comments, leave feedback, and - on the Professional and Organization plans - even have audio conversations with colleagues for real-time collaboration.

If you rely on collaborating online, Figma’s sister product, FigJam, will play a large role in this. Like Figma, this whiteboarding tool is simple to master, but comes with its own price plan. Helpfully, design files work in both tools, to help boost productivity and the creative process.

Post-sign off, Figma lets you export to PNG, JPEG, SVG, and PDF. That’s not a huge variety, but they are accessible formats - and, again, it means everyone involved in the process can view the finished design. 

Alongside the browser app, Figma is available on macOS, Windows, iPhone, iPad, and Android. Note that the mobile versions have reduced functionality and are instead optimized for testing and discussion.

Figma in use 4

(Image credit: Figma)

Figma: Ease of use

If you know how to position and resize shapes and lines, then you can use Figma. Basic design-work relies on dropping shapes, images, and text boxes onto a blank frame, then tweaking the properties to achieve the desired result.

Don’t underestimate Figma, though. The prototyping tool is vastly more powerful than it first seems. You’ll find all major tools - from scaling tools and text to smart pen tools - housed at the top of the screen. Keyboard shortcuts are also fully supported, for increased efficiency and better creative workflows. 

Figma in use 5

(Image credit: Figma)

Online collaboration is another strength. With hybrid and remote working now the norm, it’s a non-negotiable feature for most design teams. Figma makes it easier to work together, from initial concepts to final hand-over.

Elsewhere, the team library ensures style guides and branding is maintained across projects. That helps teams build more consistent designs and maintain branding across the entire workflow - and, hopefully, fewer issues or back-and-forths once the product goes to the developers.

There’s also support for free and paid-for stock design components, widgets, and plugins created by the wider Figma community. 

Figma in use 6

(Image credit: Figma)

Figma: Customer support

A vast resource of answers can be found on the Figma support pages at help.figma.com. Here, you can find everything from guides and courses to direct help via a dedicated search box. If you can’t find the answers you need, communications can be opened. However, there is no indication of an expected response time, and our question was left unanswered.

Figma has garnered a Trustpilot score of 2.9, with opinion split on key matters. These include the tool’s often sluggish performance, and concerns over customer support.

Figma in use 7

(Image credit: Figma)

Figma: The competition

A collection of rival prototyping tools are also vying for your attention. How does Figma compare?

While competing tools (such as Framer and Proto.io) offer a desktop-like interface in a browser environment, only Figma attempts to deliver a desktop Adobe app in a browser.

Feature-wise, Figma has everything you need for effective prototyping with attractive design. It’s affordable, too, and the free version is excellent. Unfortunately for Figma, competing tools offer superior performance and easier access to advanced features.

Figma in use 8

(Image credit: Figma)

Figma: Final verdict

Figma delivers modern, intuitive UI and UX design that is accessible to all. On the face of it, Figma should be easy to use, but while it appears to do everything a designer needs, performance is an issue.

Trustpilot issues aside, our testing showed that Figma’s browser app suffered from performance issues that didn’t affect other tools. The interface was laggy, and often unresponsive, even with the demo materials. This may be due to the plan selection, or some remote issue. Either way, it is worth keeping in mind when selecting a new UX prototyping tool.

We list the best mockup software.

ScreenPal screen recorder review
1:17 pm | October 3, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ScreenPal offers video-centric tools for businesses, education and personal use. The app is compatible with PCs, Macs, iPhone, Android and Chromebook devices. For the purposes of this review, we’ll be exploring the desktop versions.

We last reviewed ScreenPal back when its name was Screen-O-Matic - and were generally pleased with the results on offer. Having tested out the previous version, we re-reviewed the software to see, after its name change, how it compares with the best screen recorder and best free screen recorder apps around.

ScreenPal Screen Recorder: Plans & pricing

  • Many features for free - many more when you pay

Before we get started, we need to add a caveat to this ‘free’ moniker. While it’s true you can use the service for free, it should come as no surprise that limitations have been imposed on that tier. 

For instance, you’re restricted to a maximum recording time of 15 minutes, and the output will be watermarked. You won’t be able to record the system audio, nor will you have access to the Speech to Text captioning tool, amongst others.

However, you’re able to record from your webcam at the same time, specify which area of your screen to record, and add freehand drawings, text boxes, shapes, and so on - all while recording.

The video editing side of this app has greatly improved since we last explored it, making its feature set much more attractive, even for the casual user. If you need additional tools though and no restrictions, then you need to venture into the paid tiers. 

Solo Deluxe includes additional editing tools, the ability to work with up to 300 audio tracks, the best audio editor tool for a screen recorder, and removes any time limit on your recording, all for $3 a month.

Solo Premier doubles that price, but adds 8 million stock media clips to the mix (both images and videos), the ability to add custom branding, and offers unlimited cloud hosting, among others. 

$10 a month gets you Solo Max, which offers the additional inclusion of video quizzes and polls, premium content from stock image library Shutterstock, auto titles, summaries, and captioning, and advanced analytics.

And finally, there’s Team Business for $8 per user per month. You’ll get online collaboration tools, including team management and the ability to transfer ownership of your recording, and includes live chat support, phone support and live training.

  • Plans & pricing: 3.5/5

ScreenPal Screen Recorder: Setup

ScreenPal screen recorder during our review

The main screen contains very few features, all located top of the screen with the rest dedicated to explaining what each tool does (Image credit: ScreenPal)
  • Control app from the browser, as long as you grant security access

There was a time, back in the Screen-O-Matic days, when you needed to control the recording process, in part, via your web browser. No longer. The specialized app, which already existed back then, now takes care of everything.

As usual, you need to grant the service permission to access your screen, your webcam, and so on. This is nothing unexpected as all services that offer such functionality require access to potentially sensitive parts of your machine’s software, and your modern security-conscious operating system needs to make sure you know what you’re doing. Still, the process is incredibly straightforward, and the app guides you through it.

The app’s overall design is pretty simple. You have buttons top right, access to your file system top left, and the rest of the interface briefly explains to you what each function does.

  • Setup: 4/5

ScreenPal Screen Recorder: Recording

ScreenPal screen recorder during our review

You have various options open to you with your webcam camera (in addition to being able to effortlessly link to your iPhone from a Mac), including keying out your background, and softening your edges (Image credit: ScreenPal)
  • Easy as clicking on a button - many live manipulating tools

Like many screen recorders, ScreenPal is incredibly simple to get started. Once you’ve clicked on the ‘Record’ button, top right, you’ll see an overlay on your screen. This shows you which part will be recorded. You can of course resize it and move the selection around if you’re not going to tape the whole screen. The webcam overlay can be moved anywhere within the designated area by dragging it around, or removing it altogether.

We liked that you have the option of blurring its background, or replacing it with a still image. There are default images available, but you can also use your own, or pull more in directly from Shutterstock. We were also able to effortlessly connect to our iPhone, rather than use our computer’s built-in webcam. A nice option to grab better quality video.

The floating window lets you choose between recording the screen, your webcam or both. You can see the maximum recording time allowed (as long as you’re not paying), the recording quality (from 480p to 720p to the entire screen), which microphone to choose should you have more than one connected, and whether or not to record the system audio (not possible for free users).

When you’re ready, click on the big red ‘Rec’ button.

What we found interesting are the tools you can apply as the recording goes on. You have a pen, a marker tool and an eraser, text boxes for which you have various colour options to choose from for both the text and its background fill, access to shapes, and a magnifying tool.

This allows you to draw attention to various areas as you record your video. We did notice that if you’re recording while a video clip is playing, the visuals will pause as you’re doodling on the screen, even though you can still hear the video’s audio in the background.

Once you’re done, click on the blue Pause button, which replaces the red Rec one. You then have the option of saving your recording as is, or performing some editing.

  • Recording: 4/5

ScreenPal Screen Recorder: Editing

ScreenPal screen recorder during our review

ScreenPal’s editing features have been thoroughly beefed up since we last explored this app (Image credit: ScreenPal)
  • At last - a decent, comprehensive set of editing tools

The video editing capabilities of ScreenPal’s free service are head and shoulders above what was available before it changed its name. Back then, you were pretty much limited to trimming the footage.

Now, you have a wide range of options which will allow you to properly edit your screen capture. You have tools to copy a clip, hide your webcam, the cursor or any overlay you added during the recording process, even move the webcam footage around on the screen. You can insert a new recording, add a new voice over narration, or some additional overlays, freeze a frame, insert music or sound effects, alter a clip’s speed, choose from a large number of transitions, alter a clip’s volume… Essentially, you have a lot at your disposal to fine tune your edit without having to use the best video editing software. It’s a remarkable and most welcome improvement over the last time we explored this app.

Saving your work is fast and straightforward, and unlike the previous version, you can easily go back to your project to edit it further. ScreenPal now acts like a proper editor which makes this app definitely worth checking out. And the watermarking only appears as an outro, which you cannot edit out unless you pay (obviously), but also doesn’t distract from the work you’ve produced.

  • Editing: 4/5

Should I buy?

ScreenPal screen recorder during our review

Adding shapes is as easy as selecting the one you need, choosing its colour and thickness, and adding it to your screen (Image credit: ScreenPal)

Buy it if...

You need a multi-platform screen recorder with annotation and callout tools
ScreenPal is ideal if you’re looking for a simple cross-platform screen recorder with lots of annotating options you can apply during a live recording or afterwards, and now includes a well stocked editing section.

Don't buy it if...

You want granular control over screen captures and edits
When it comes to editing content, the free screen recorder version may feel limited for professional use. When you need precise control over your recording, capture system audio, and more, a subscription or an alternative is the answer. 


For more essential content creation tools, we reviewed the best video editing apps.

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