If you’re looking to buy a brand new PS5 or PC compatible gaming headset, then the Nacon RIG 900 Max HS will likely be a notable upgrade over your current peripheral. You’d probably expect that given its premium price tag, but the 900 Max HS still manages to go above and beyond.
Going through the checklist, I found that the RIG 900 Max HS ticks almost every box. It’s remarkably durable, and those plush ear cups are tailor-made for gaming the hours away in comfort - never did the headset begin to chafe the sides of my head or become uncomfortably warm, even during 5-6 hour gaming sessions.
And that’s great, because the RIG 900 Max HS is an incredibly difficult headset to take off. Not in a weird ‘cursed helmet’ kind of way - rather, its audio quality is so pristine that I couldn’t imagine playing immersive single-player games like The Elder Scrolls 4: Oblivion Remasteredor Clair Obscur: Expedition 33without it.
You can expect impressively detailed audio here that accurately picks up on a wide range of sounds - loud, quiet, and everything in between. Its bass profile is also highly satisfying, which can be further enhanced by accessing the equalizer in the wonderfully easy-to-use companion app. Multiplayer gamers are well-served here, too, with an impeccable flip-to-mute mic that - according to my friends and colleagues - sounded much clearer over calls than even some of the best PS5 headsets I’ve used.
If I had to levy any complaints, one would be that the build - like other Nacon products - still relies somewhat on cheap-feeling plastic. The durable metal headband is a notable improvement here, but the sides of the band as well as the cup exteriors are a little hollow. Turning the headset on and off, as well as pairing, also isn’t as immediate as I’m used to with other headsets.
But otherwise, the RIG 900 Max HS is an excellent premium gaming headset that’s well worth the price of admission.
(Image credit: Future)
Nacon RIG 900 Max HS review: price and availability
The Nacon RIG 900 Max HS is available now and should retail at $249 / £215, but at the time of writing, stock appears to be quite limited in the US and the UK.
It is widely available in Europe, however, and is listed on Nacon’s website for €249.90.
I will return to update this section as and when US and UK availability becomes more widespread.
Nacon RIG 900 Max HS review: Specs
Price
$249.99 / £215 (tentative while availability is limited)
Weight
10.37oz / 294g
Dimensions
7.6 x 8.0 x 3.7in / 194 x 204 x 94mm
Compatibility
PS5, PS4, PC
Connection type
Wireless (2.4Ghz, Bluetooth), Wired (USB-C)
Battery life
20-30 hours
(Image credit: Future)
Nacon RIG 900 Max HS review: design and features
Nacon hasn’t done much to bolster the overall build quality of its headset line-up here, but one crucial change does make a big difference. The 900 Max HS features a durable, metallic headband that not only looks nice, but its flexibility makes for a more durable build overall.
This headset line-up has also always featured unbelievably comfy plush ear cups, and that’s the case here, too. These allow the 900 Max HS to sit on your head snugly, remaining comfy and unintrusive for longer gaming sessions. There are no issues with the headset feeling overly warm, nor did it ever start to chafe my ears even during longer stints.
Onboard buttons here are also very simple and straightforward. You naturally have the power button, as well as a USB-C slot for charging purposes (though this can also be done with the included charging dock). A multi-function button lets you quickly pause or unpause videos and music. It also lets you accept calls if also connected to Bluetooth via the supported dual input mode (that’s Bluetooth and 2.4GHz at the same time). Handy.
Lastly is the Mode button, which lets you cycle through different pairing options including a ‘do not disturb’ Game Mode (available through 2.4GHz only), Dual and Bluetooth modes.
On the left of the headset is the flip-to-mute microphone. This unfortunately cannot be removed and feels built from rather cheap plastic, but - as I’ll get into later - it’s nonetheless an excellent mic that’ll serve you well on multiplayer comms.
(Image credit: Future)
Nacon RIG 900 Max HS review: Performance
Performance is really where the RIG 900 Max HS shines. As far as gaming headsets go, it has some of the cleanest, most robust audio around. The headset deploys powerful 40mm drivers to produce a rich soundstage, capable of covering an impressively wide range. In Monster Hunter Wilds, for example, I could make out streams of rushing water in the distance even while a vicious Rathalos was trying to make me its next lunch.
There is a dedicated bass boost mode, too, and it’s as strong here as it was on the RIG 600 Pro HS - if not moreso. Once I activated bass boost, I simply couldn’t play without it in single-player games. The added oomph to the explosive soundscapes of the Resident Evil 4 remake and Clair Obscur: Expedition 33 only helped make those play experiences to be even more enjoyable.
But as mentioned earlier, multiplayer games aren’t being left out. That’s because the 900 Max HS’s flip-to-mute microphone is incredible. Whether it was gaming online with friends on Discord, or talking during a work meeting, my voice came through crystal clear. My colleagues noted it was a step up from my other go-to headset; the JBL Quantum 910P.
(Image credit: Future)
You can also expect a glorious multiplayer gaming experience thanks to accurate directional audio. That’s a real boon for when you need to call out distant shots or vehicle sounds to teammates in shooters like Call of Duty: Warzone or Fortnite.
Battery life is an improvement over previous RIG models, though I must say I didn’t get Nacon’s quoted 50-60 hours on a single charge here. On a full charge, I managed around 20-30 hours before needing to top up again. That’s still not bad at all, and in fairness I was regularly switching pairing modes across both PS5 and PC, so your mileage may vary here depending on your use case.
I also have to mention the excellent software that is the RIG 900 Max HS companion app. While it does take a few seconds to connect to the app via Dual or Bluetooth modes, the app itself is simple to use yet still quite powerful.
The app lets you create up to three individual sound profiles. There are equalizer presets like the aforementioned bass boost, as well as ones tailored to first-person shooters and overall voice clarity. You can also activate an ‘Expert’ mode here, giving you access to a more robust equalizer with 10 sliders.
You can also adjust mic gain, monitoring, and a volume level protection option that prevents the headset’s audio from becoming overly loud.
(Image credit: Future)
Should I buy the Nacon RIG 900 Max HS?
Buy it if...
You want immersive, customizable audio Audio quality is fantastic out of the box, but you can really fine-tune equalizer settings that suit you best via the excellent companion app. Its expert mode also lets you tinker to an even more granular degree.
You’re an endurance gamer You probably want a comfortable headset for your hours-long gaming sessions and the RIG 900 Max HS absolutely delivers here. The plush ear cups are perfectly suited to lazy weekends or burning the midnight oil with pals online.
Don't buy it if...
You’re on a budget This is another very expensive premium product from Nacon’s RIG department. I think it’s worth the money if you can afford it, but if all you need is a simple way to chat with friends online or if you prefer gaming without a headset, you’ll be saving yourself a lot of cash.
You’re an Xbox player Put simply, the RIG 900 Max HS is not compatible with Xbox Series X, Xbox Series S or Xbox One consoles. For that, there is a separate HX model available which you may want to check out instead.
Nacon RIG 900 Max HS review: Also consider
If the RIG 900 Max HS isn’t quite up your alley or out of your price range, you may wish to consider these excellent RIG brand alternatives.
RIG 900 Max HS
RIG 600 Pro HS
RIG 800 Pro HX
Price
$249 / £215
$99 / £89.99
$149 / £199
Weight
10.37oz / 294g
8.47oz / 240g
10.7oz / 308g
Dimensions
7.6 x 8.0 x 3.7in / 194 x 204 x 94mm
7.5 x 7.9 x 3.5in / 191 x 200 x 89mm
7.7 x 7.8 x 3.7in / 196 x 198 x 94mm
Compatibility
PS5, PS4, PC
PS5, PS4, PC
Xbox, PC
Connection type
Wireless (2.4GHz, Bluetooth), Wired (USB-C)
Wireless (2.4GHz, Bluetooth), Wired (USB-C)
Wireless (2.4GHz, Bluetooth)
Battery life
20-30 hours
Around 18 hours
18-24 hours
RIG 600 Pro HS A real mid-range wonder, the RIG 600 Pro HS is my recommendation for those after a PS5 or PC gaming headset without breaking the bank. I prefer this to the official PS5 Pulse 3D gaming headset, and you can expect similar high quality audio and comfort factor here.
RIG 800 Pro HX Essentially an Xbox-compatible version of the above, the RIG 800 Pro HX is slightly older and thus falters relatively in terms of overall build quality. But still, you can expect excellent gaming audio, an awesome mic and comfortable ear cups.
Played single and multiplayer games, as well as general music listening
I tested the Nacon RIG 900 Max HS over the course of roughly a week, during which time it’s been my go-to audio device for both PS5 and PC. In my spare time, I typically don’t wear gaming headsets while playing, but I honestly haven’t been able to play without the RIG 900 Max HS whenever I’ve got a free hour or two. It may have converted me.
I played a whole bunch of single and multiplayer games with the headset on. These include recent releases like Clair Obscur: Expedition 33, Monster Hunter Wilds, Blue Princeand The Elder Scrolls 4: Oblivion Remastered. I selected these games because they all have diverse and unique soundscapes that really came alive when passed through this gaming headset.
For multiplayer, I hopped online with friends for Final Fantasy 14 Online, Fortnite, and a few rounds of Tekken 8and Street Fighter 6. This was largely to test out the headset’s immaculate microphone, as well as get a feel for how well it handles directional audio.
If you’re looking to buy a brand new PS5 or PC compatible gaming headset, then the Nacon RIG 900 Max HS will likely be a notable upgrade over your current peripheral. You’d probably expect that given its premium price tag, but the 900 Max HS still manages to go above and beyond.
Going through the checklist, I found that the RIG 900 Max HS ticks almost every box. It’s remarkably durable, and those plush ear cups are tailor-made for gaming the hours away in comfort - never did the headset begin to chafe the sides of my head or become uncomfortably warm, even during 5-6 hour gaming sessions.
And that’s great, because the RIG 900 Max HS is an incredibly difficult headset to take off. Not in a weird ‘cursed helmet’ kind of way - rather, its audio quality is so pristine that I couldn’t imagine playing immersive single-player games like The Elder Scrolls 4: Oblivion Remasteredor Clair Obscur: Expedition 33without it.
You can expect impressively detailed audio here that accurately picks up on a wide range of sounds - loud, quiet, and everything in between. Its bass profile is also highly satisfying, which can be further enhanced by accessing the equalizer in the wonderfully easy-to-use companion app. Multiplayer gamers are well-served here, too, with an impeccable flip-to-mute mic that - according to my friends and colleagues - sounded much clearer over calls than even some of the best PS5 headsets I’ve used.
If I had to levy any complaints, one would be that the build - like other Nacon products - still relies somewhat on cheap-feeling plastic. The durable metal headband is a notable improvement here, but the sides of the band as well as the cup exteriors are a little hollow. Turning the headset on and off, as well as pairing, also isn’t as immediate as I’m used to with other headsets.
But otherwise, the RIG 900 Max HS is an excellent premium gaming headset that’s well worth the price of admission.
(Image credit: Future)
Nacon RIG 900 Max HS review: price and availability
The Nacon RIG 900 Max HS is available now and should retail at $249 / £215, but at the time of writing, stock appears to be quite limited in the US and the UK.
It is widely available in Europe, however, and is listed on Nacon’s website for €249.90.
I will return to update this section as and when US and UK availability becomes more widespread.
Nacon RIG 900 Max HS review: Specs
Price
$249.99 / £215 (tentative while availability is limited)
Weight
10.37oz / 294g
Dimensions
7.6 x 8.0 x 3.7in / 194 x 204 x 94mm
Compatibility
PS5, PS4, PC
Connection type
Wireless (2.4Ghz, Bluetooth), Wired (USB-C)
Battery life
20-30 hours
(Image credit: Future)
Nacon RIG 900 Max HS review: design and features
Nacon hasn’t done much to bolster the overall build quality of its headset line-up here, but one crucial change does make a big difference. The 900 Max HS features a durable, metallic headband that not only looks nice, but its flexibility makes for a more durable build overall.
This headset line-up has also always featured unbelievably comfy plush ear cups, and that’s the case here, too. These allow the 900 Max HS to sit on your head snugly, remaining comfy and unintrusive for longer gaming sessions. There are no issues with the headset feeling overly warm, nor did it ever start to chafe my ears even during longer stints.
Onboard buttons here are also very simple and straightforward. You naturally have the power button, as well as a USB-C slot for charging purposes (though this can also be done with the included charging dock). A multi-function button lets you quickly pause or unpause videos and music. It also lets you accept calls if also connected to Bluetooth via the supported dual input mode (that’s Bluetooth and 2.4GHz at the same time). Handy.
Lastly is the Mode button, which lets you cycle through different pairing options including a ‘do not disturb’ Game Mode (available through 2.4GHz only), Dual and Bluetooth modes.
On the left of the headset is the flip-to-mute microphone. This unfortunately cannot be removed and feels built from rather cheap plastic, but - as I’ll get into later - it’s nonetheless an excellent mic that’ll serve you well on multiplayer comms.
(Image credit: Future)
Nacon RIG 900 Max HS review: Performance
Performance is really where the RIG 900 Max HS shines. As far as gaming headsets go, it has some of the cleanest, most robust audio around. The headset deploys powerful 40mm drivers to produce a rich soundstage, capable of covering an impressively wide range. In Monster Hunter Wilds, for example, I could make out streams of rushing water in the distance even while a vicious Rathalos was trying to make me its next lunch.
There is a dedicated bass boost mode, too, and it’s as strong here as it was on the RIG 600 Pro HS - if not moreso. Once I activated bass boost, I simply couldn’t play without it in single-player games. The added oomph to the explosive soundscapes of the Resident Evil 4 remake and Clair Obscur: Expedition 33 only helped make those play experiences to be even more enjoyable.
But as mentioned earlier, multiplayer games aren’t being left out. That’s because the 900 Max HS’s flip-to-mute microphone is incredible. Whether it was gaming online with friends on Discord, or talking during a work meeting, my voice came through crystal clear. My colleagues noted it was a step up from my other go-to headset; the JBL Quantum 910P.
(Image credit: Future)
You can also expect a glorious multiplayer gaming experience thanks to accurate directional audio. That’s a real boon for when you need to call out distant shots or vehicle sounds to teammates in shooters like Call of Duty: Warzone or Fortnite.
Battery life is an improvement over previous RIG models, though I must say I didn’t get Nacon’s quoted 50-60 hours on a single charge here. On a full charge, I managed around 20-30 hours before needing to top up again. That’s still not bad at all, and in fairness I was regularly switching pairing modes across both PS5 and PC, so your mileage may vary here depending on your use case.
I also have to mention the excellent software that is the RIG 900 Max HS companion app. While it does take a few seconds to connect to the app via Dual or Bluetooth modes, the app itself is simple to use yet still quite powerful.
The app lets you create up to three individual sound profiles. There are equalizer presets like the aforementioned bass boost, as well as ones tailored to first-person shooters and overall voice clarity. You can also activate an ‘Expert’ mode here, giving you access to a more robust equalizer with 10 sliders.
You can also adjust mic gain, monitoring, and a volume level protection option that prevents the headset’s audio from becoming overly loud.
(Image credit: Future)
Should I buy the Nacon RIG 900 Max HS?
Buy it if...
You want immersive, customizable audio Audio quality is fantastic out of the box, but you can really fine-tune equalizer settings that suit you best via the excellent companion app. Its expert mode also lets you tinker to an even more granular degree.
You’re an endurance gamer You probably want a comfortable headset for your hours-long gaming sessions and the RIG 900 Max HS absolutely delivers here. The plush ear cups are perfectly suited to lazy weekends or burning the midnight oil with pals online.
Don't buy it if...
You’re on a budget This is another very expensive premium product from Nacon’s RIG department. I think it’s worth the money if you can afford it, but if all you need is a simple way to chat with friends online or if you prefer gaming without a headset, you’ll be saving yourself a lot of cash.
You’re an Xbox player Put simply, the RIG 900 Max HS is not compatible with Xbox Series X, Xbox Series S or Xbox One consoles. For that, there is a separate HX model available which you may want to check out instead.
Nacon RIG 900 Max HS review: Also consider
If the RIG 900 Max HS isn’t quite up your alley or out of your price range, you may wish to consider these excellent RIG brand alternatives.
RIG 900 Max HS
RIG 600 Pro HS
RIG 800 Pro HX
Price
$249 / £215
$99 / £89.99
$149 / £199
Weight
10.37oz / 294g
8.47oz / 240g
10.7oz / 308g
Dimensions
7.6 x 8.0 x 3.7in / 194 x 204 x 94mm
7.5 x 7.9 x 3.5in / 191 x 200 x 89mm
7.7 x 7.8 x 3.7in / 196 x 198 x 94mm
Compatibility
PS5, PS4, PC
PS5, PS4, PC
Xbox, PC
Connection type
Wireless (2.4GHz, Bluetooth), Wired (USB-C)
Wireless (2.4GHz, Bluetooth), Wired (USB-C)
Wireless (2.4GHz, Bluetooth)
Battery life
20-30 hours
Around 18 hours
18-24 hours
RIG 600 Pro HS A real mid-range wonder, the RIG 600 Pro HS is my recommendation for those after a PS5 or PC gaming headset without breaking the bank. I prefer this to the official PS5 Pulse 3D gaming headset, and you can expect similar high quality audio and comfort factor here.
RIG 800 Pro HX Essentially an Xbox-compatible version of the above, the RIG 800 Pro HX is slightly older and thus falters relatively in terms of overall build quality. But still, you can expect excellent gaming audio, an awesome mic and comfortable ear cups.
Played single and multiplayer games, as well as general music listening
I tested the Nacon RIG 900 Max HS over the course of roughly a week, during which time it’s been my go-to audio device for both PS5 and PC. In my spare time, I typically don’t wear gaming headsets while playing, but I honestly haven’t been able to play without the RIG 900 Max HS whenever I’ve got a free hour or two. It may have converted me.
I played a whole bunch of single and multiplayer games with the headset on. These include recent releases like Clair Obscur: Expedition 33, Monster Hunter Wilds, Blue Princeand The Elder Scrolls 4: Oblivion Remastered. I selected these games because they all have diverse and unique soundscapes that really came alive when passed through this gaming headset.
For multiplayer, I hopped online with friends for Final Fantasy 14 Online, Fortnite, and a few rounds of Tekken 8and Street Fighter 6. This was largely to test out the headset’s immaculate microphone, as well as get a feel for how well it handles directional audio.
The Hisense U8QG follows in the footsteps of last year's Hisense U8N series mini-LED TVs, which combined exceptionally high brightness with a level of local dimming refinement that well exceeded what we’d seen in previous TVs from the company.
With the new Hisense U8QG series (65-inch model tested here), Hisense has created an even brighter U8 series offering, and also one with better local dimming performance yet again.
It’s not a huge leap in picture quality over the excellent Hisense U8N, a model that found itself on many of TechRadar's best TV lists, but our benchmark tests (see below) all indicate better measured performance, from brightness and color gamut coverage to input lag for gaming.
As with many other new TVs coming out in 2025, Hisense tags several features with the ‘AI’ buzzword, specifically AI modes for picture and sound. You can easily take these or leave them (I chose to leave them), though the AI picture mode can help improve the look of lower-resolution programs on streaming and broadcast TV sources.
The U8QG sports a buffed-up design to contain its built-in 4.1.2-channel speaker array, an upgrade over its 2.1.2-channel predecessor that provides powerful, immersive sound with most programs. Sadly, the built-in subwoofer is prone to distortion on movies with low bass effects, making things a tough listen for bass-craving action movie fans.
Hisense uses Google TV as a smart system in the US, and its own VIDAA one in Europe. Google TV is a reliable, easy to navigate smart interface, and it provides features such as an ambient mode that lets you display photos from your own Google photo library onscreen when the TV is in standby.
One area where the U8QG represents a clear upgrade over its predecessor is gaming. Features here include 4K 165Hz support, along with FreeSync Premium Pro, Dolby Vision and HDR10+ gaming. Disappointingly, the TV has only three HDMI 2.1 inputs, although there’s also USB-C input with DisplayPort support.
Prices for the U8QG series were high out of the gate, but have since dropped to a much more reasonable level in the US. For example, the 65-inch model I tested is currently selling for $1,399, and is an excellent value at that price.
Hisense U8QG review: Price and release date
The Hisense U8QG is notably brighter than 2024's also very bright U8N series (Image credit: Future)
Hisense’s U8QG series TVs are its top mainstream mini-LED models in the US, slotting in only under the Hisense U9N series. The full U8QG lineup is currently available in the US, and the 65-, 75-, and 85-inch models are available in Australia.
UK availability and pricing have not yet been announced, but we'll update this review when we have them.
Although the U8QG series was launched in the US in late March, big discounts are already starting to appear as of this review in May 2025, with the 65-inch model selling for $1,399, the 75-inch model for $1,899 and the 85-inch model for $2,499.
Hisense U8QG review: Specs
Screen type:
OLED
Refresh rate:
Up to 165Hz
HDR support:
Dolby Vision, HDR10+, HDR10, HLG
Audio support:
Dolby Atmos, DTS Virtual:X
Smart TV:
Google TV
HDMI ports:
3 x HDMI 2.1
Built-in tuner:
ATSC 3.0 (USA)
Hisense U8QG review: Benchmark results
Hisense U8QG review: Features
The U8QG has three HDMI 2.1 ports with 4K 165Hz support plus a side-mounted USB-C input with DisplayPort support (Image credit: Future)
Dolby Vision and HDR10+ high dynamic range
Anti-Reflection Pro panel
4K 165Hz gaming support
The Hisense U8QG series is feature-packed and also provides several upgrades over its U8N series predecessor. The TV’s mini-LED backlight provides up to 5,000 local dimming zones (on the 100-inch model, fewer on smaller sizes). It uses the company’s Hi-View Al Engine Pro processor, which offers AI picture and sound optimization, and its HDR support includes Dolby Vision, Dolby Vision IQ, HDR10, HDR 10+, HDR10+ Adaptive, and HLG.
Peak brightness for the series is specified at 5,000 nits, and an Anti-Reflection Pro screen helps to reduce screen glare when viewing in bright rooms.
Audio is one of the U8QG series’ biggest upgrades, with all models featuring a 4.1.2-channel Dolby Atmos speaker array (powered by 72 watts on the 65-inch model I tested).
Like previous Hisense TVs, the U8QG series uses the Google TV smart TV platform in the US and Hisense’s own VIDAA platform in the UK, Europe and Australia. Google TV can be controlled hands-free using the TV’s built-in far-field mics or via the mic on the included fully backlit remote control.
Gaming gets an upgrade on the Q8QG series with support for 4K 165Hz input across the TV’s three HDMI 2.1 ports, and there’s also FreeSync Premium Pro, Dolby Vision and HDR10+ gaming, ALLM, and Hisense’s Game Bar menu for making quick on-screen adjustments.
Features Score: 5/5
Hisense U8QG review: Picture quality
The U8QG's picture looks great in both light and dark room viewing conditions (Image credit: Future)
High brightness and refined local dimming
Rich-looking color
Contrast suffers with off-center viewing
The first thing to discuss about the Hisense U8QG’s picture quality is that it has brightness to spare – and then some. Measured in the default Filmmaker Mode preset, peak brightness on a 10% HDR white window pattern was 3,337 nits, and in Standard mode it was 2,888 nits. That’s a sizable peak brightness bump over last year’s also very bright Hisense U8N.
However, fullscreen brightness in the same modes was below what last year's U8N delivered. In Filmmaker Mode, the new model hits 733 nits, while last year's hit 805 nits. In Standard mode, the difference is slightly more pronounced again, with 744 nits for U8QG and 873 for the U8N.
Also, the U8QG’s SDR peak and fullscreen brightness both measured strangely low in Filmmaker Mode, meaning the Standard (or Theater Day or Night) picture preset will be the better option for viewing standard- and high-definition programs.
The U8QG’s UHDA-P3 and BT.2020 color gamut coverage in Filmmaker Mode were both excellent for a mini-LED, measuring 97.8% and 82.8%, respectively. Once again, this represents an improvement on last year’s U8N.
Color point accuracy averaged out to an impressive 1.8 average Delta-E value (the margin of error between the test pattern source and what’s shown on-screen), which is well into the zone where the human eye can't distinguish it from being perfect (we look for anything lower than 3).
However, the average grayscale Delta-E was a less impressive 4.3, which showed up onscreen as a slightly too warm, reddish color bias.
Aside from calibrating the U8QG’s grayscale, there were certain adjustments I made to the settings in its picture menu that boosted picture performance.
Dynamic Tone Mapping gave images a slightly punchier look, and Dark Detail helped to flesh out shadows in darker movies and TV shows. There is also an AI Contrast setting in the Picture Brightness submenu that I found had a beneficial effect when set to Low or Medium, but that was only for standard and high-definition programs upscaled to 4K by the TV. With 4K HDR content, AI Contrast at all settings gave pictures a too-crisp look.
The U8QG provides better UHDA-P3 and BT.2020 color gamut coverage than last year's Hisense U8N (Image credit: Future)
The local dimming on Hisense TVs gets incrementally better with every year, and the U8QG provides the best example yet. Dark, shadowy scenes in TV shows like The Last of Us, season 2, episode 6 (watched in 4K with Dolby Vision on Max) had powerful depth, and in challenging shots like one of moonlight shimmering on water, there was no sign at all of backlight blooming effects.
For virtually all of my viewing, I left Local Dimming set to High, and the TV’s picture was given its maximum level of contrast punch.
Colors also looked notably rich on the U8QG, confirming the great results I got from measurements. This gave sports such as the NBA basketball playoffs a serious eye candy quality, with the bold colors of the players’ uniforms popping vividly on the screen.
Given the U8QG’s high brightness levels, sports and other TV programs looked very good when watched in bright rooms, and the TV’s effective anti-reflection screen helped reduce screen glare from overhead lights, making even dark shows like The Last of Us viewable in such lighting conditions.
One area where the U8QG’s picture came up short was off-axis uniformity: When viewing from an off-center seat, colors and contrast faded noticeably. This won’t be an issue when viewing from seats spread out across a typical sofa, but a straggler at your NBA finals viewing party sitting in a far-off-center chair won’t experience the same picture quality as those directly in front of the TV.
The U8QG’s motion handling was just average. Even with Motion Enhancement set to Film mode in the TV’s Clarity sub-menu, reference movie clips such as a scene from the James Bond film No Time to Die, where Bond walks across a craggy hillside cemetery, had a blurry and slightly wobbly look.
Selecting the Custom mode in the same menu and adjusting the Judder and Blur sliders to the 3-4 range helps considerably to tone this down, and with only a slight “soap opera effect” visual penalty.
Picture quality score: 4.5/5
Hisense U8QG review: Sound quality
A dual driver subwoofer set in the TV's back panel tends to audibly distort when watching movies with heavy low-frequency effects (Image credit: Future)
4.1.2-channel, 72W speaker array
Room Acoustic Tuning feature
Bass in soundtracks can create subwoofer rattle
The Hisense U8QG’s sound gets a substantial hardware upgrade over last year’s Hisense U8N. Specifically, it has a 4.1.2-channel Dolby Atmos and DTS Virtual:X compatible built-in speaker array (powered by 72W), compared to the U8N’s 2.1.2-channel speaker array.
It also has numerous sound presets, an Intelligent Sound option that automatically optimizes the sound based on the specific program type you’re watching, and a Room Acoustic Tuning feature that uses the mic built into the TV’s remote control to measure and adjust the sound based on your room environment.
While the U8QG’s sound is powerful and provides a good level of immersion – at one point I actually checked to see if my system’s surround speakers were accidentally left turned on – low-frequency effects in movie soundtracks frequently caused the TV’s built-in subwoofer to audibly, and unpleasantly, rattle.
I didn’t experience the same issue with more standard fare, like most TV shows, news, or sports. Also, the noise could be lessened by turning down the Bass Boost level in the Sound Advanced Settings menu, or by turning off the subwoofer altogether in the same menu.
But the U8QG’s rattling built-in sub was nonetheless a disappointment, and I’d recommend instead pairing this TV with one of the best soundbars despite the strong effort put into its sound elsewhere.
Sound quality score: 3.5/5
Hisense U8QG review: Design
The U8QG's sturdy aluminum pedestal stand (Image credit: Future)
Sturdy pedestal stand with cable management
Only three HDMI ports
Full-sized, backlit remote control
The U8QG has a chunky look when viewed from the side due to the frame’s two-inch depth – a necessity to contain the TV’s side-firing left/right and upfiring Atmos speakers. Viewed head-on, it has a much lighter look, with its 0.25-inch thin bezel allowing maximum screen area for the picture.
An aluminum pedestal stand with an angled cut gives the TV sturdy support, and its back-facing section provides ample cable management options for a neat installation.
About the only thing I found off-putting about the U8QG’s design was that HDMI ports were limited to three instead of the usual four, though these were all HDMI version 2.1 with 4K 165Hz support. There’s also a USB-C input with DisplayPort support for a PC connection.
Hisense’s remote control is the same full-sized, fully backlit version provided with 2024’s U8N. It’s easy to handle and navigate menus with, has a built-in mic for the Google Voice assistant, and also provides quick buttons to access apps including Netflix, Prime Video, Disney Plus, and Tubi.
Design score: 4/5
Hisense U8QG review: Smart TV and menus
The U8QG's Google TV homescreen is uncluttered and easy to navigate (Image credit: Future)
Google TV (US) and VIDAA (UK, Europe and Australia)
No broadcast TV data in Live program grid
Some settings buried too deep in menus
The U8QG uses the Google TV smart interface in the US and Hisense’s own VIDAA smart TV system elsewhere. Since I’m located in the US, my comments will pertain to Google TV.
Google TV has a relatively uncluttered interface that’s dominated by program recommendations that are fine-tuned when you sign in with a Google account (a necessity to download streaming apps to the TV).
While not ad-free – the rotating carousel at the top of the screen regularly pushes YouTube Premium subscriptions, movie rentals/purchases on the Google TV store, and Google’s own Freeplay free ad-supported TV portal – sponsored recommendations on the main ‘For You’ homescreen are equally mixed with suggestions from apps that you actually subscribe to.
The U8QG has a built-in ATSC 3.0 tuner for viewing ‘NextGen TV’ digital broadcasts in the US, and while this works perfectly fine in showing enhanced program data for the channel you’ve tuned, the Tuner section of Google TV’s Live TV program grid guide failed to show any info for live broadcast TV channels, and also wouldn’t let me select channels directly from the guide. (The Live guide shortcut button on the U8QG’s remote control was also non-functional.)
This seems like something that could likely be fixed with a software update, because the Google TV Freeplay channel section in the same Live guide worked completely fine.
A menu button on the remote control calls up a quick menu at the bottom of the screen that gives you convenient access to things like picture and sound modes, and even more advanced options like local dimming and Intelligent (AI) settings. A gear button on the remote, and also on the TV’s homescreen, unlocks more in-depth settings, including advanced picture calibration options.
Smart TV & menus score: 4/5
Hisense U8QG review: Gaming
The U8QG's Game Menu in action (Image credit: Future)
Three HDMI 2.1 ports
4K 165Hz, FreeSync Premium Pro, Dolby Vision and HDR10+ gaming support
Low 9.9ms input lag
The U8QG supports an impressive range of gaming features on its trio of HDMI 2.1 inputs, including 4K 165Hz, AMD FreeSync Premium Pro, ALLM, Dolby Vision gaming, and HDR10+ gaming. It also has a Game Bar menu that lets you make a wide range of gaming-related adjustments onscreen while your game plays on in the background.
Latency in Game mode measured with a Bodnar 4K input lag meter was an impressive 9.9ms. That’s the lowest input latency TechRadar has yet measured on a Hisense TV, and it puts the U8QG in the company of the best gaming TVs from Samsung and LG.
Gaming score: 5/5
Hisense U8QG review: Value
The U8QG comes with a large, fully backlit remote control (Image credit: Future)
Performs well compared to pricier competition
The still-available Hisense U8N (2024) is also great
Excellent overall value
At $2,199 for the 65-inch model I tested, the Hisense U8QG wasn’t cheap at launch, though its price has since dropped to $1,399 in the US.
At that reduced price, the U8QG is an excellent value, and it’s bound to give new premium mini-LED competitors like the Samsung QN90F (currently selling for $2,099 in a 65-inch screen size) reason to be nervous.
A main factor affecting the U8QG’s value is that the 2024 Hisense U8N is still available and selling at well under $1,000 for a 65-inch screen. The U8N is a great TV, and one that also offers high brightness, refined local dimming, and a strong set of gaming features.
Having tested both models, the U8QG has better overall picture quality, and it also offers more advanced gaming features. It’s the one I’d choose between the two, but viewers on a budget will be equally happy with the U8N, as long as it sticks around.
Value score: 5/5
Should I buy the Hisense U8QG?
(Image credit: Future)
Hisense U8QG
Attributes
Notes
Rating
Features
Feature-packed, with broad HDR support and a wide array of gaming features
5/5
Picture quality
High brightness and refined local dimming and an anti-reflective screen make this a great TV for both sports and movies, though picture quality suffers when viewed from off-center seats
4.5/5
Sound quality
A built-in 4.1.2-channel speaker array provides clear, powerful, and immersive sound, but the built-in subwoofer is prone to rattling on deep bass effects
3.5/5
Design
A sturdy design with a solid pedestal stand and ample cable management options. The large, fully backlit remote control is a nice addition, though three total HDMI ports may not be enough for some viewers
4.5/5
Smart TV and menus
Google TV is an effective and easy to navigate smart TV platform, but there are problems with the Live TV program guide and some advanced settings can be difficult to access
4/5
Gaming
A wide range of cutting-edge gaming features plus very low input lag make this a fantastic gaming TV
5/5
Value
Steep discounts off the initial launch prices make the U8QG series an excellent value, though its value is somewhat affected by the availability of 2024’s also great U8N series
5/5
Buy it if...
You want a TV that can handle bright rooms Few TVs can match the U8QG when it comes to brightness, and that, combined with its effective anti-reflective screen, makes it an excellent choice for daytime or bright room viewing.
You also want a TV that looks great when you dim the lights The U8QG’s refined local dimming delivers deep blacks along with detailed shadows, and its powerful brightness reserves mean highlights in 4K movies and TV shows with HDR are given maximum punch.
You want a great TV for gaming The U8QG’s three HDMI 2.1 ports support 4K 165Hz, FreeSync Premium, and both Dolby Vision and HDR10+ gaming. An impressively low 9.9ms input lag also ranks this Hisense among the best gaming TVs.
Don't buy it if…
You don’t want to add a soundbar The TV’s 4.1.2-channel speaker array delivers powerful, clear, and immersive sound with most content, but its built-in subwoofer is prone to distortion when conveying low-frequency effects in movies.
You watch plenty of broadcast TV The ATSC 3.0 tuner (US only) is a nice perk, but the Google TV grid guide fails to list any info for tuned channels, and it’s also impossible to navigate.
You like to watch with large groups The U8QG’s main picture quality weakness is off-axis picture uniformity – images lose both contrast and color saturation when viewed from far off-center seats.
Hisense U8QG: Also consider...
Hisense U8QG
Hisense U8N
Samsung QN90D
TCL QM851G
Price (65-inch)
$3.399 /£3,399 / AU$5,299
$3,299
$2,699 / £2,699 / AU$4,299
$2,999 / £2,999
Screen type
QLED w/ mini-LED
QLED w/ mini-LED
QLED w/ mini-LED
QLED w/ mini-LED
Refresh rate
165Hz
144Hz
144Hz
144Hz
HDR support
DolbyVision/HDR10+/HDR10/HLG
DolbyVision/HDR10+/HDR10/HLG
HDR10+/HDR10/HLG
DolbyVision/HDR10+/HDR10/HLG
Smart TV
Google TV / VIDAA
Google TV / VIDAA
Tizen
Google TV
HDMI ports
3 x HDMI 2.1
4 (2x HDMI 2.1)
4 x HDMI 2.1
4 (2x HDMI 2.1)
Hisense U8N The U8N is a 2024 model that offers nearly as high brightness, along with great overall picture quality. It doesn’t have the same high-level gaming features as the U8QG, but while still available, it’s an excellent deal.
Samsung QN90D Samsung’s top mini-LED – a 2024 model – is another picture quality and gaming powerhouse, and it also has a built-in 4.2.2-channel speaker array. Pricing for the 65-inch model we tested currently matches that of the 65-inch U8QG.
TCL’s top mini-LED from 2024 is another brightness monster that also performs exceptionally well with movies. It’s only available in the US, where it is now seeing steep discounts.
Measuring a 10% HDR white window pattern during testing (Image credit: Future)
I spent about 15 viewing hours in total measuring and evaluating
Measurements were made using Calman color calibration software
A full calibration was made before proceeding with subjective tests
When I test TVs, I first spend a few days or even weeks using it for casual viewing to assess the out-of-box picture presets and get familiar with its smart TV menu and picture adjustments.
I next select the most accurate preset (usually Filmmaker Mode, Movie or Cinema) and measure grayscale and color accuracy using Portrait Displays’ Calman color calibration software. The resulting measurements provide Delta-E values (the margin of error between the test pattern source and what’s shown on-screen) for each category, and allow for an assessment of the TV’s overall accuracy.
Along with those tests, I make measurements of peak light output (recorded in nits) for both standard high-definition and 4K high dynamic range using 10% and 100% white window patterns. Coverage of DCI-P3 and BT.2020 color space is also measured, with the results providing a sense of how faithfully the TV can render the extended color range in ultra high-definition sources – you can read more about this process in our guide to how we test TVs at TechRadar.
For the Hisense U8QG, I used the Calman ISF workflow, along with the TV’s advanced picture menu settings, to calibrate the image for best accuracy. I also watched a range of reference scenes on 4K Blu-ray discs to assess the TV’s performance, along with 4K HDR shows streamed from Max, Netflix, and other services.
The Hisense U8QG follows in the footsteps of last year's Hisense U8N series mini-LED TVs, which combined exceptionally high brightness with a level of local dimming refinement that well exceeded what we’d seen in previous TVs from the company.
With the new Hisense U8QG series (65-inch model tested here), Hisense has created an even brighter U8 series offering, and also one with better local dimming performance yet again.
It’s not a huge leap in picture quality over the excellent Hisense U8N, a model that found itself on many of TechRadar's best TV lists, but our benchmark tests (see below) all indicate better measured performance, from brightness and color gamut coverage to input lag for gaming.
As with many other new TVs coming out in 2025, Hisense tags several features with the ‘AI’ buzzword, specifically AI modes for picture and sound. You can easily take these or leave them (I chose to leave them), though the AI picture mode can help improve the look of lower-resolution programs on streaming and broadcast TV sources.
The U8QG sports a buffed-up design to contain its built-in 4.1.2-channel speaker array, an upgrade over its 2.1.2-channel predecessor that provides powerful, immersive sound with most programs. Sadly, the built-in subwoofer is prone to distortion on movies with low bass effects, making things a tough listen for bass-craving action movie fans.
Hisense uses Google TV as a smart system in the US, and its own VIDAA one in Europe. Google TV is a reliable, easy to navigate smart interface, and it provides features such as an ambient mode that lets you display photos from your own Google photo library onscreen when the TV is in standby.
One area where the U8QG represents a clear upgrade over its predecessor is gaming. Features here include 4K 165Hz support, along with FreeSync Premium Pro, Dolby Vision and HDR10+ gaming. Disappointingly, the TV has only three HDMI 2.1 inputs, although there’s also USB-C input with DisplayPort support.
Prices for the U8QG series were high out of the gate, but have since dropped to a much more reasonable level in the US. For example, the 65-inch model I tested is currently selling for $1,399, and is an excellent value at that price.
Hisense U8QG review: Price and release date
The Hisense U8QG is notably brighter than 2024's also very bright U8N series (Image credit: Future)
Hisense’s U8QG series TVs are its top mainstream mini-LED models in the US, slotting in only under the Hisense U9N series. The full U8QG lineup is currently available in the US, and the 65-, 75-, and 85-inch models are available in Australia.
UK availability and pricing have not yet been announced, but we'll update this review when we have them.
Although the U8QG series was launched in the US in late March, big discounts are already starting to appear as of this review in May 2025, with the 65-inch model selling for $1,399, the 75-inch model for $1,899 and the 85-inch model for $2,499.
Hisense U8QG review: Specs
Screen type:
OLED
Refresh rate:
Up to 165Hz
HDR support:
Dolby Vision, HDR10+, HDR10, HLG
Audio support:
Dolby Atmos, DTS Virtual:X
Smart TV:
Google TV
HDMI ports:
3 x HDMI 2.1
Built-in tuner:
ATSC 3.0 (USA)
Hisense U8QG review: Benchmark results
Hisense U8QG review: Features
The U8QG has three HDMI 2.1 ports with 4K 165Hz support plus a side-mounted USB-C input with DisplayPort support (Image credit: Future)
Dolby Vision and HDR10+ high dynamic range
Anti-Reflection Pro panel
4K 165Hz gaming support
The Hisense U8QG series is feature-packed and also provides several upgrades over its U8N series predecessor. The TV’s mini-LED backlight provides up to 5,000 local dimming zones (on the 100-inch model, fewer on smaller sizes). It uses the company’s Hi-View Al Engine Pro processor, which offers AI picture and sound optimization, and its HDR support includes Dolby Vision, Dolby Vision IQ, HDR10, HDR 10+, HDR10+ Adaptive, and HLG.
Peak brightness for the series is specified at 5,000 nits, and an Anti-Reflection Pro screen helps to reduce screen glare when viewing in bright rooms.
Audio is one of the U8QG series’ biggest upgrades, with all models featuring a 4.1.2-channel Dolby Atmos speaker array (powered by 72 watts on the 65-inch model I tested).
Like previous Hisense TVs, the U8QG series uses the Google TV smart TV platform in the US and Hisense’s own VIDAA platform in the UK, Europe and Australia. Google TV can be controlled hands-free using the TV’s built-in far-field mics or via the mic on the included fully backlit remote control.
Gaming gets an upgrade on the Q8QG series with support for 4K 165Hz input across the TV’s three HDMI 2.1 ports, and there’s also FreeSync Premium Pro, Dolby Vision and HDR10+ gaming, ALLM, and Hisense’s Game Bar menu for making quick on-screen adjustments.
Features Score: 5/5
Hisense U8QG review: Picture quality
The U8QG's picture looks great in both light and dark room viewing conditions (Image credit: Future)
High brightness and refined local dimming
Rich-looking color
Contrast suffers with off-center viewing
The first thing to discuss about the Hisense U8QG’s picture quality is that it has brightness to spare – and then some. Measured in the default Filmmaker Mode preset, peak brightness on a 10% HDR white window pattern was 3,337 nits, and in Standard mode it was 2,888 nits. That’s a sizable peak brightness bump over last year’s also very bright Hisense U8N.
However, fullscreen brightness in the same modes was below what last year's U8N delivered. In Filmmaker Mode, the new model hits 733 nits, while last year's hit 805 nits. In Standard mode, the difference is slightly more pronounced again, with 744 nits for U8QG and 873 for the U8N.
Also, the U8QG’s SDR peak and fullscreen brightness both measured strangely low in Filmmaker Mode, meaning the Standard (or Theater Day or Night) picture preset will be the better option for viewing standard- and high-definition programs.
The U8QG’s UHDA-P3 and BT.2020 color gamut coverage in Filmmaker Mode were both excellent for a mini-LED, measuring 97.8% and 82.8%, respectively. Once again, this represents an improvement on last year’s U8N.
Color point accuracy averaged out to an impressive 1.8 average Delta-E value (the margin of error between the test pattern source and what’s shown on-screen), which is well into the zone where the human eye can't distinguish it from being perfect (we look for anything lower than 3).
However, the average grayscale Delta-E was a less impressive 4.3, which showed up onscreen as a slightly too warm, reddish color bias.
Aside from calibrating the U8QG’s grayscale, there were certain adjustments I made to the settings in its picture menu that boosted picture performance.
Dynamic Tone Mapping gave images a slightly punchier look, and Dark Detail helped to flesh out shadows in darker movies and TV shows. There is also an AI Contrast setting in the Picture Brightness submenu that I found had a beneficial effect when set to Low or Medium, but that was only for standard and high-definition programs upscaled to 4K by the TV. With 4K HDR content, AI Contrast at all settings gave pictures a too-crisp look.
The U8QG provides better UHDA-P3 and BT.2020 color gamut coverage than last year's Hisense U8N (Image credit: Future)
The local dimming on Hisense TVs gets incrementally better with every year, and the U8QG provides the best example yet. Dark, shadowy scenes in TV shows like The Last of Us, season 2, episode 6 (watched in 4K with Dolby Vision on Max) had powerful depth, and in challenging shots like one of moonlight shimmering on water, there was no sign at all of backlight blooming effects.
For virtually all of my viewing, I left Local Dimming set to High, and the TV’s picture was given its maximum level of contrast punch.
Colors also looked notably rich on the U8QG, confirming the great results I got from measurements. This gave sports such as the NBA basketball playoffs a serious eye candy quality, with the bold colors of the players’ uniforms popping vividly on the screen.
Given the U8QG’s high brightness levels, sports and other TV programs looked very good when watched in bright rooms, and the TV’s effective anti-reflection screen helped reduce screen glare from overhead lights, making even dark shows like The Last of Us viewable in such lighting conditions.
One area where the U8QG’s picture came up short was off-axis uniformity: When viewing from an off-center seat, colors and contrast faded noticeably. This won’t be an issue when viewing from seats spread out across a typical sofa, but a straggler at your NBA finals viewing party sitting in a far-off-center chair won’t experience the same picture quality as those directly in front of the TV.
The U8QG’s motion handling was just average. Even with Motion Enhancement set to Film mode in the TV’s Clarity sub-menu, reference movie clips such as a scene from the James Bond film No Time to Die, where Bond walks across a craggy hillside cemetery, had a blurry and slightly wobbly look.
Selecting the Custom mode in the same menu and adjusting the Judder and Blur sliders to the 3-4 range helps considerably to tone this down, and with only a slight “soap opera effect” visual penalty.
Picture quality score: 4.5/5
Hisense U8QG review: Sound quality
A dual driver subwoofer set in the TV's back panel tends to audibly distort when watching movies with heavy low-frequency effects (Image credit: Future)
4.1.2-channel, 72W speaker array
Room Acoustic Tuning feature
Bass in soundtracks can create subwoofer rattle
The Hisense U8QG’s sound gets a substantial hardware upgrade over last year’s Hisense U8N. Specifically, it has a 4.1.2-channel Dolby Atmos and DTS Virtual:X compatible built-in speaker array (powered by 72W), compared to the U8N’s 2.1.2-channel speaker array.
It also has numerous sound presets, an Intelligent Sound option that automatically optimizes the sound based on the specific program type you’re watching, and a Room Acoustic Tuning feature that uses the mic built into the TV’s remote control to measure and adjust the sound based on your room environment.
While the U8QG’s sound is powerful and provides a good level of immersion – at one point I actually checked to see if my system’s surround speakers were accidentally left turned on – low-frequency effects in movie soundtracks frequently caused the TV’s built-in subwoofer to audibly, and unpleasantly, rattle.
I didn’t experience the same issue with more standard fare, like most TV shows, news, or sports. Also, the noise could be lessened by turning down the Bass Boost level in the Sound Advanced Settings menu, or by turning off the subwoofer altogether in the same menu.
But the U8QG’s rattling built-in sub was nonetheless a disappointment, and I’d recommend instead pairing this TV with one of the best soundbars despite the strong effort put into its sound elsewhere.
Sound quality score: 3.5/5
Hisense U8QG review: Design
The U8QG's sturdy aluminum pedestal stand (Image credit: Future)
Sturdy pedestal stand with cable management
Only three HDMI ports
Full-sized, backlit remote control
The U8QG has a chunky look when viewed from the side due to the frame’s two-inch depth – a necessity to contain the TV’s side-firing left/right and upfiring Atmos speakers. Viewed head-on, it has a much lighter look, with its 0.25-inch thin bezel allowing maximum screen area for the picture.
An aluminum pedestal stand with an angled cut gives the TV sturdy support, and its back-facing section provides ample cable management options for a neat installation.
About the only thing I found off-putting about the U8QG’s design was that HDMI ports were limited to three instead of the usual four, though these were all HDMI version 2.1 with 4K 165Hz support. There’s also a USB-C input with DisplayPort support for a PC connection.
Hisense’s remote control is the same full-sized, fully backlit version provided with 2024’s U8N. It’s easy to handle and navigate menus with, has a built-in mic for the Google Voice assistant, and also provides quick buttons to access apps including Netflix, Prime Video, Disney Plus, and Tubi.
Design score: 4/5
Hisense U8QG review: Smart TV and menus
The U8QG's Google TV homescreen is uncluttered and easy to navigate (Image credit: Future)
Google TV (US) and VIDAA (UK, Europe and Australia)
No broadcast TV data in Live program grid
Some settings buried too deep in menus
The U8QG uses the Google TV smart interface in the US and Hisense’s own VIDAA smart TV system elsewhere. Since I’m located in the US, my comments will pertain to Google TV.
Google TV has a relatively uncluttered interface that’s dominated by program recommendations that are fine-tuned when you sign in with a Google account (a necessity to download streaming apps to the TV).
While not ad-free – the rotating carousel at the top of the screen regularly pushes YouTube Premium subscriptions, movie rentals/purchases on the Google TV store, and Google’s own Freeplay free ad-supported TV portal – sponsored recommendations on the main ‘For You’ homescreen are equally mixed with suggestions from apps that you actually subscribe to.
The U8QG has a built-in ATSC 3.0 tuner for viewing ‘NextGen TV’ digital broadcasts in the US, and while this works perfectly fine in showing enhanced program data for the channel you’ve tuned, the Tuner section of Google TV’s Live TV program grid guide failed to show any info for live broadcast TV channels, and also wouldn’t let me select channels directly from the guide. (The Live guide shortcut button on the U8QG’s remote control was also non-functional.)
This seems like something that could likely be fixed with a software update, because the Google TV Freeplay channel section in the same Live guide worked completely fine.
A menu button on the remote control calls up a quick menu at the bottom of the screen that gives you convenient access to things like picture and sound modes, and even more advanced options like local dimming and Intelligent (AI) settings. A gear button on the remote, and also on the TV’s homescreen, unlocks more in-depth settings, including advanced picture calibration options.
Smart TV & menus score: 4/5
Hisense U8QG review: Gaming
The U8QG's Game Menu in action (Image credit: Future)
Three HDMI 2.1 ports
4K 165Hz, FreeSync Premium Pro, Dolby Vision and HDR10+ gaming support
Low 9.9ms input lag
The U8QG supports an impressive range of gaming features on its trio of HDMI 2.1 inputs, including 4K 165Hz, AMD FreeSync Premium Pro, ALLM, Dolby Vision gaming, and HDR10+ gaming. It also has a Game Bar menu that lets you make a wide range of gaming-related adjustments onscreen while your game plays on in the background.
Latency in Game mode measured with a Bodnar 4K input lag meter was an impressive 9.9ms. That’s the lowest input latency TechRadar has yet measured on a Hisense TV, and it puts the U8QG in the company of the best gaming TVs from Samsung and LG.
Gaming score: 5/5
Hisense U8QG review: Value
The U8QG comes with a large, fully backlit remote control (Image credit: Future)
Performs well compared to pricier competition
The still-available Hisense U8N (2024) is also great
Excellent overall value
At $2,199 for the 65-inch model I tested, the Hisense U8QG wasn’t cheap at launch, though its price has since dropped to $1,399 in the US.
At that reduced price, the U8QG is an excellent value, and it’s bound to give new premium mini-LED competitors like the Samsung QN90F (currently selling for $2,099 in a 65-inch screen size) reason to be nervous.
A main factor affecting the U8QG’s value is that the 2024 Hisense U8N is still available and selling at well under $1,000 for a 65-inch screen. The U8N is a great TV, and one that also offers high brightness, refined local dimming, and a strong set of gaming features.
Having tested both models, the U8QG has better overall picture quality, and it also offers more advanced gaming features. It’s the one I’d choose between the two, but viewers on a budget will be equally happy with the U8N, as long as it sticks around.
Value score: 5/5
Should I buy the Hisense U8QG?
(Image credit: Future)
Hisense U8QG
Attributes
Notes
Rating
Features
Feature-packed, with broad HDR support and a wide array of gaming features
5/5
Picture quality
High brightness and refined local dimming and an anti-reflective screen make this a great TV for both sports and movies, though picture quality suffers when viewed from off-center seats
4.5/5
Sound quality
A built-in 4.1.2-channel speaker array provides clear, powerful, and immersive sound, but the built-in subwoofer is prone to rattling on deep bass effects
3.5/5
Design
A sturdy design with a solid pedestal stand and ample cable management options. The large, fully backlit remote control is a nice addition, though three total HDMI ports may not be enough for some viewers
4.5/5
Smart TV and menus
Google TV is an effective and easy to navigate smart TV platform, but there are problems with the Live TV program guide and some advanced settings can be difficult to access
4/5
Gaming
A wide range of cutting-edge gaming features plus very low input lag make this a fantastic gaming TV
5/5
Value
Steep discounts off the initial launch prices make the U8QG series an excellent value, though its value is somewhat affected by the availability of 2024’s also great U8N series
5/5
Buy it if...
You want a TV that can handle bright rooms Few TVs can match the U8QG when it comes to brightness, and that, combined with its effective anti-reflective screen, makes it an excellent choice for daytime or bright room viewing.
You also want a TV that looks great when you dim the lights The U8QG’s refined local dimming delivers deep blacks along with detailed shadows, and its powerful brightness reserves mean highlights in 4K movies and TV shows with HDR are given maximum punch.
You want a great TV for gaming The U8QG’s three HDMI 2.1 ports support 4K 165Hz, FreeSync Premium, and both Dolby Vision and HDR10+ gaming. An impressively low 9.9ms input lag also ranks this Hisense among the best gaming TVs.
Don't buy it if…
You don’t want to add a soundbar The TV’s 4.1.2-channel speaker array delivers powerful, clear, and immersive sound with most content, but its built-in subwoofer is prone to distortion when conveying low-frequency effects in movies.
You watch plenty of broadcast TV The ATSC 3.0 tuner (US only) is a nice perk, but the Google TV grid guide fails to list any info for tuned channels, and it’s also impossible to navigate.
You like to watch with large groups The U8QG’s main picture quality weakness is off-axis picture uniformity – images lose both contrast and color saturation when viewed from far off-center seats.
Hisense U8QG: Also consider...
Hisense U8QG
Hisense U8N
Samsung QN90D
TCL QM851G
Price (65-inch)
$3.399 /£3,399 / AU$5,299
$3,299
$2,699 / £2,699 / AU$4,299
$2,999 / £2,999
Screen type
QLED w/ mini-LED
QLED w/ mini-LED
QLED w/ mini-LED
QLED w/ mini-LED
Refresh rate
165Hz
144Hz
144Hz
144Hz
HDR support
DolbyVision/HDR10+/HDR10/HLG
DolbyVision/HDR10+/HDR10/HLG
HDR10+/HDR10/HLG
DolbyVision/HDR10+/HDR10/HLG
Smart TV
Google TV / VIDAA
Google TV / VIDAA
Tizen
Google TV
HDMI ports
3 x HDMI 2.1
4 (2x HDMI 2.1)
4 x HDMI 2.1
4 (2x HDMI 2.1)
Hisense U8N The U8N is a 2024 model that offers nearly as high brightness, along with great overall picture quality. It doesn’t have the same high-level gaming features as the U8QG, but while still available, it’s an excellent deal.
Samsung QN90D Samsung’s top mini-LED – a 2024 model – is another picture quality and gaming powerhouse, and it also has a built-in 4.2.2-channel speaker array. Pricing for the 65-inch model we tested currently matches that of the 65-inch U8QG.
TCL’s top mini-LED from 2024 is another brightness monster that also performs exceptionally well with movies. It’s only available in the US, where it is now seeing steep discounts.
Measuring a 10% HDR white window pattern during testing (Image credit: Future)
I spent about 15 viewing hours in total measuring and evaluating
Measurements were made using Calman color calibration software
A full calibration was made before proceeding with subjective tests
When I test TVs, I first spend a few days or even weeks using it for casual viewing to assess the out-of-box picture presets and get familiar with its smart TV menu and picture adjustments.
I next select the most accurate preset (usually Filmmaker Mode, Movie or Cinema) and measure grayscale and color accuracy using Portrait Displays’ Calman color calibration software. The resulting measurements provide Delta-E values (the margin of error between the test pattern source and what’s shown on-screen) for each category, and allow for an assessment of the TV’s overall accuracy.
Along with those tests, I make measurements of peak light output (recorded in nits) for both standard high-definition and 4K high dynamic range using 10% and 100% white window patterns. Coverage of DCI-P3 and BT.2020 color space is also measured, with the results providing a sense of how faithfully the TV can render the extended color range in ultra high-definition sources – you can read more about this process in our guide to how we test TVs at TechRadar.
For the Hisense U8QG, I used the Calman ISF workflow, along with the TV’s advanced picture menu settings, to calibrate the image for best accuracy. I also watched a range of reference scenes on 4K Blu-ray discs to assess the TV’s performance, along with 4K HDR shows streamed from Max, Netflix, and other services.
The new DXRacer Craft is the latest upgrade in the brand’s line of high-end gaming chairs, promising supreme comfort and ergonomic features. In terms of looks, the Craft shows DXRacer has matured from its previous outings, omitting the typical gamer aesthetic that can plague chairs in this class. It’s even smart enough to furnish workspaces.
The build quality seems to match its sleek appearance. The leatherette upholstery on my unit was taut and neatly stitched, as well as feeling quite durable, although it’s not the most breathable material.
Sitting in the Craft is a comfortable experience for the most part. The seat is on the firmer side compared to what the best gaming chairs have to offer, but I still found it offered sufficient cushioning. It’s also quite wide and deep, which helps to get a comfortable position. What’s more, it adjusts well for height, especially at the lower end.
The backrest is more plush and is easy to sink into. It has built-in lumbar support, which, while easy to adjust for prominence, lacks height adjustment, which isn’t ideal. However, it proved comfortable enough for my back, although I wish it were positioned a tad lower down.
The magnetic head pillow, though, is a standout feature of the Craft. Again, it’s firmer than other head pillows I’ve tried, but it’s still comfortable, while its side bolsters provide additional support when leaning your head to one side.
Assembly was easier than other gaming chairs I’ve put together, thanks to a few convenient touches. These include a slot in the bracket for the backrest, which made one of the most laborious aspects of building a gaming chair a lot less hassle.
For the price, the Craft represents great value for those in the UK, but not so much for those in the US. Still, it's cheaper than some other big-name rivals, including the all-conquering Secretlab Titan Evo 2022, to which it comes close to matching in terms of quality, comfort, and adjustability. If you can handle a firmer seat and don’t mind the armrests, you could do a lot worse than the Craft.
(Image credit: Future)
DXRacer Craft gaming chair review: Price and availability
$499 / £368 / AU$759.99
Different size options and finishes
Well-priced compared to rivals
The Craft costs $499 / £368 / AU$759.99 and is available now. It comes in regular and plus sizes and two upholstery options: EPU leatherette and woven fabric. There’s only one stock color to choose from, but there are various collaboration editions with more extravagant finishes.
The price places the Craft at the higher end of the gaming chair market, although those in the UK get a much better deal. Regardless of territory, though, it’s still less than the Secretlab Titan Evo 2022, which we think is still the best gaming chair around. It has better arms than the Craft, and it might just edge ahead in terms of overall build quality, but the Craft comes admirably close.
In the UK, the Craft is priced similarly to the Boulies Elite, which is comparable in many aspects, although that chair does have height-adjustable lumbar support. However, this and its other adjustments are awkward and clunky, which certainly isn’t the case with the Craft.
DXRacer Craft gaming chair review: Specs
Price
$499 / £368 / AU$759.99
Dimensions
52.4 x 27.6 x 22.1in / 133 x 70 x 56cm
Max user weight
275lbs / 125kg
Min seat height
18.5in / 47cm
Seat width
22.2in / 56cm
Recline angle
135 degrees
Warranty
3 years
Material
Leatherette, fabric
DXRacer Craft gaming chair: Design and aesthetics
Great overall build quality
Leatherette not the most breathable
Less than solid arm rests
The Craft adopts the usual gaming chair silhouette, although thankfully, its design is more pared down than DXRacer’s of old. The all-black colorway of my unit imparts a level of elegance and makes for a more professional appearance, so it wouldn’t look out of place in an office environment.
The overall build quality of the Craft is commendable, with a solid frame that is mercifully lighter than you might expect. There are also some neat touches, such as magnetically attachable covers for the backrest brackets.
The upholstery is similarly premium. The stitching is neat and strong, and the EPU leatherette material on my unit appeared hard-wearing and durable. It also lacks the suede accents you often find on other PU gaming chairs, which I find rather pointless anyway. However, the leatherette finish might prove a little too thick to be breathable for those in hotter climes.
The arms, however, aren’t as solid as you might expect. There’s a fair amount of wobble to them, although this isn’t really noticeable unless you move around quite vigorously, but it’s worth mentioning still.
The castors offer a fairly smooth roll, although they do tend to grab somewhat on carpet, but not to a frustrating degree. I was more thankful for the rounded ends of the wheel base spokes, which means less pain if you happen to clip your heels or stub your toe on them, as I’m personally liable to do.
(Image credit: Future)
DXRacer Craft gaming chair review: Comfort and Adjustability
Firm but comfortable seat
Built-in lumbar, but not height adjustable
Excellent head pillow
The Craft is a comfortable chair to sit in. The seat is quite firm, which may deter some users, and may cause fatigue after really long sessions, but I personally found it provided enough cushioning.
It also offers plenty of depth, which is something I welcome and is considered a benefit from an ergonomic perspective. It’s quite wide too, which adds to its comfort levels, and the bolstering is largely flat so as not to intrude or encumber various seating positions.
I was pleased with the height range of the Craft as well. It lowered enough for my feet to comfortably touch the ground, which is rare in the various gaming chairs I’ve experienced. The tilt mechanism allows for gentle rocking and locks in place securely when desired.
The 4D armrests are comfortable enough, largely thanks to their width and adjustability. However, the padding is quite hard, which might be a dealbreaker for some gamers, and they don’t move inwards as much as I would like them to. What’s more, some of the adjustments are very stiff and don’t feel as well engineered as those on some other upmarket gaming chairs.
The backrest is very comfortable and offers more cushioning than the seat. It’s also reasonably wide, and the side bolsters curve well out of the way of your arms, so you’re not likely to hit them with your elbow.
(Image credit: Future)
All of these factors help to make the Craft an easy chair to sink into. It doesn’t recline to a full 180 degrees, though, but it still goes back quite far, and the lever to operate it is smooth yet secure.
It also features built-in lumbar support, although oddly, the adjustment dial is labelled as “Resistance”. Regardless, it’s relatively easy to use, and there aren’t too many twists between the two extremes of its range, as I’ve found with other gaming chairs.
Unfortunately, though, this lumbar support isn’t height adjustable, which will be a shame for those who don’t meet its set position. Personally, it was a touch too high for my liking, but it at least covers a wide area, which helps to even out the pressure it exerts on your back. There’s also plenty of adjustment when it comes to its prominence.
Surprisingly, the included magnetic head pillow is one of the highlights of the Craft –rivaling the most comfortable gaming chairs in this regard – with its firm yield offering cushioning and support in equal measure, while its contours fit the back of my head perfectly. I was also fond of its wingbacked design, which offers support for those who like to drift off in their chair.
DXRacer Craft gaming chair review: Assembly
The Craft proved easier to build than other gaming chairs. The instructions were clear, and the box contents were neatly packaged, which helped speed up the process. The chair’s relatively light construction made assembly less onerous than it would’ve been, and a few considerate touches, such as the preinstalled armrests and long double-sided Allen wrench, illustrate DXRacer’s commitment to improving convenience.
Best of all, there’s a slot on the right backrest bracket, which means you can easily slide in and align the backrest before you screw in the bolts. This is a real time-saver, and a feature I wish every gaming chair would adopt.
However, I should mention that the plastic cover for the recline mechanism arrived broken in the box. DXRacer was quick to send a replacement part, but the international shipping (from Europe to the UK) made the dispatch slower than it probably would’ve been domestically.
(Image credit: Future)
Should I buy the DXRacer Craft gaming chair?
Buy it if...
You want good height adjustment I was able to plant my feet firmly on the ground in the Craft’s lowest position, which isn’t something I can say about many gaming chairs I’ve tried.
You want great head support The magnetic head pillow is firm but very comfortable, and its side bolsters make it more supportive.
Don't buy it...
You want a super soft seat The Craft has one of the firmer seats in the gaming chair sector which, while still comfortable, might not be for everyone.
You want height-adjustable lumbar support I found the lumbar support quite comfortable, but it lacks height adjustment, which may be more of a problem for some than for others.
DXRacer Craft gaming chair: Also consider
Here are some alternatives to the DXRacer Craft if it doesn't sound like your kind of gaming chair.
DXRacer Craft
Secretlab Titan Evo 2022 (Regular)
Boulies Elite
Price
$499 / £368 / AU$759.99
$549 / £469 / AU$799
$399 / £339 / AU$594
Dimensions
52.4 x 27.6 x 22.1in / 133 x 70 x 56cm
51.2 x 27.6 x 19.3in / 130 x 70 x 49cm
50.4 x 28 x 18.9in / 128 x 71 x 48cm
Max user weight
275lbs / 125kg
285lbs / 130kg
243lbs / 110kg
Min seat height
18.5in / 47cm
17.7in / 45cm
18.1in / 46cm
Seat width
22.2in / 56cm
18.5in / 47cm
20.9in / 53cm
Recline angle
135 degrees
165 degrees
165 degrees
Warranty
3 years
3 years
2 years
Material
Leatherette, fabric
Leatherette, fabric
Leatherette, fabric
Secretlab Titan Evo 2022 Still the undisputed king of gaming chairs, the Titan Evo 2022 excels in most areas. It’s comfortable, well-made, and has plenty of adjustments. It has a high starting price, though, and certain editions verge on the astronomical, but it’s hard to beat when all aspects are considered. Read our full Secretlab Titan Evo 2022 review.
Boulies Elite Similar in many respects to the Craft, the Boulies Elite is very comfortable and, while the seat is reasonably firm, it has more give than the Craft’s. However, some of the adjustments are quite poor in terms of operation. It’s still a solid pick, but the Craft might have the edge in certain areas. Read our full Boulies Elite review.
(Image credit: Future)
How I tested the DXRacer Craft gaming chair
Tested for full day
Used for gaming and productivity
Plentiful gaming chair experience
I tested the Craft for a full day, during which time I used it for gaming and for working. I made sure to try out all of its various adjustments.
I have been gaming for decades, and during that time, I’ve experienced numerous chairs, from gaming models to those designed for office and productivity. I have also reviewed a number of them previously.
Standing desks have become increasingly popular over the last several years, especially as working from home grows. The quality and features have grown along with that popularity. Some of the desks I am testing right now are well into $3,000, and that's not even fully featured or the most expensive that specific desk can get.
The point is that the best standing desks are getting larger in terms of size, feature sets, and price. For those who have one of those and want another workspace, or those who wish to have just a simple, bare-bones workspace that isn't their kitchen table, counter, or slumped over on their couch, the TribeSign Mobile Height Adjustable Desk may be an excellent option for you.
It's designed to be a cart you can roll in front of a couch, for example, to provide a workspace to place your laptop and get some work done without staring down at your lap. It's great for that, but I have actually found use for this desk as a heavily used workspace where I have been able to get some serious work done.
I won't say that this desk compares to some of the premium standing desks, because it doesn't. But what it does well is the bare-bones basics, for a very low cost. With that in mind, and the caveat of budget pricing, I'll give this desk a 4/5. But let me explain further...
(Image credit: Collin Probst // Future)
Tribesigns Mobile Height Adjustable Desk: Pricing and Availability
The TribeSign Mobile Height Adjustable Desk retails at around $129.99 through the company's website by clicking here and a few other retailers like Amazon.
(Image credit: Collin Probst // Future)
Tribesigns Mobile Height Adjustable Desk: Unboxing & first impressions
The desk came in compact packaging with the basic tools and components needed. I built this desk in 16 minutes from start to finish, and it was incredibly easy to do.
(Image credit: Collin Probst // Future)
Once I got this desk together, I could see how simple and lightweight it was. It's minimalistic and has simple controls to raise and lower the desk, albeit manually. It is not easy to do if you have things on the desk weighing it down, but regardless, it has the ability.
I also noticed the simple grommet power solution, and immediately noted how it could be used with an upgraded grommet, if desired or needed.
Tribesigns Mobile Height Adjustable Desk: Design & Build Quality
Specs
Dimensions: 35.4" W x 17.7" D x 27.6"–43.3" H Materials: 0.6" thick particleboard with a metal frame Features: Wireless charging grommet, USB ports, sliding keyboard tray, lockable wheels
The TribeSign Mobile Height Adjustable Desk is compact and made for small or multi-use spaces. The materials are budget-grade, though the desk is solid for the price point. The keyboard and mouse sliding tray works well and is easy enough to use. It's pretty shallow, but I can fit a standard Logitech MX Keys and a Logitech MX Anywhere mouse.
(Image credit: Collin Probst // Future)
Tribesigns Mobile Height Adjustable Desk: In use
As I mentioned, this desk is designed to roll out in a living room scenario and be a temporary or simple workstation. However, without intending it, this desk has become a heavily used workstation for me in the last month. I set this up upstairs in my house to try it out when my basement office overruns guests.
Since then, I have found myself needing to use this desk quite a bit, so much so that I have added a 32" Dell monitor I am testing (review coming soon), a Logitech MX Keys, Logitech MX Anywhere, a Grovemade iPad Stand I love using with my MacBook, and even a BenQ Laptop Light Bar that I have behind the monitor to bouce light off the wall at night.
I use the monitor as a hub to charge my lightbar, iPhone/iPad if needed, and, of course, my MacBook Pro while plugged in. Occasionally, I will charge my AirPods on the wireless charger, but I'm more tempted to upgrade this grommet with a nicer one that gives me better output.
This desk works even with this setup, as you can see in the pictures. It feels like it shouldn't, but it has been working for months. It's simple. It's minimal, not expensive, nor bougie, but it works. And, sometimes, that's all you need.
I still greatly prefer my fancy desks, which I get to build and use daily. Those are still my primary workstations and the ones I like. But if you are short on space and only have a little room to fit in a workstation, this one is shockingly impressive.
I'll admit, I have yet to mess with the height settings manually I have this desk on right now, but setting the height in the first place has given me a great height to use a mouse and keyboard with the tray and see my monitor at the height I want. All around, as a secondary desk space, smaller desk space, or even this makeshift minimalist desk, the TribeSigns Mobile Height Adjustable Desk has surprised me.
(Image credit: Collin Probst // Future)
Attributes
Notes
Rating
Design
Minimal, compact
⭐⭐⭐⭐
Ease of use
Easy to use
⭐⭐⭐⭐⭐
Practicality
Right for small spaces
⭐⭐⭐⭐⭐
Price
Cheap Price, Cheap material
⭐⭐⭐⭐
Tribesigns Mobile Height Adjustable Desk: Final verdict
TribeSigns Mobile Height Adjustable Desk is a budget-friendly and versatile option for anyone looking for a space-saving workstation. Though it won't replace a full desk for intensive use, its mobility and built-in features make it a great addition to any home or office environment.
The Sennheiser HD 550 headphones are some of the finest audiophile headphones for gaming I’ve ever tested. This open-back model excels in its audio prowess, comfort, and simplicity in every manner of my testing, and I wholeheartedly recommend them to anyone looking for a top gaming headset for console or PC.
While cut from the same cloth as other Sennheiser headphones aimed at those who value audio quality above all else, the HD 550 headphones are very much intended to appeal to gamers who crave high-quality audio. They absolutely succeed in this: across PlayStation 5, Xbox, and PC, audio is a dream.
Combine this with the expected excellence Sennheiser has for enhancing music, entertainment, and easy listening, and it really is a winner. It also means the HD 550 is ideal for work and everyday use, too.
Price is perhaps one wrinkle on the score sheet, as it’s a little on the high side when you compare it to the immediate competition.
For example, you could bag a complete premium wired gaming headset like the SteelSeries Arctis Nova Pro if you want more features and a built-in mic. You could even save money compared to the HD 550 while sticking with Sennheiser with slightly cheaper models like the HD 560S or 650 sets. Still, I think anyone buying them at their list price won’t feel any buyer’s remorse, such is the quality here.
(Image credit: Future/Rob Dwiar)
That begins with a simple and elegant design, but one that’s also robust and very comfortable. The open-back cup covers are made of high-grade metal mesh, while the strong plastic frame elsewhere inspires confidence. The synthetic leather of the headband and velour of the earcups are wonderfully soft, providing the right amount of cushioning and support.
Coming in at just 8.35oz / 237g, the HD 550 are incredibly light. You’ll barely notice that you’re wearing them, even after long sessions. There’s simplicity onboard too with only a 6ft / 1.8m cable attached (a 3.5mm to 6.5mm adapter is also provided).
All this comes together to provide an audio experience that I’ve not experienced for a long time - if ever. The HD 550 excels in all that you throw at it, and really can be the audiophile gaming-focused headphones you’ve been looking for. I’ve heard details in games I’ve not heard before, and enjoyed rich, atmospheric, multi-layered audio in game worlds. Combine this with Sennheiser’s established excellence for music, easy listening, and everyday use, and the HD 550 offers it all.
Brilliant for everything, and perfect for immersion-heightening single-player gaming, the HD 550 might be the last multiplatform gaming headset you ever need to buy - even if it’s not a traditional gaming headset.
Sennheiser HD 550 review: Price and availability
List price: $299.99 / $249.99 / AU$479
Premium gaming headset territory
Faces stiff competition from its Sennheiser brethren
At $299.99 / $249.99 / AU$479, the Sennheiser HD 550 headphones are pricey, but not wildly so. At this point, it’s pitched squarely against some great audiophile headphones and gaming headsets.
In terms of the latter, I see something like the SteelSeries Arctis Nova Pro or the Beyerdynamic MMX 300 Pro or 330 Pro headsets as comparable alternatives. These are different propositions in terms of feature set, target audience, and what they're built to do, of course, but if you’re looking for something in this price range that’s focused on gaming, then this is the sort of competition the HD 550 has.
On the other hand, the HD 550 does face a lot of competition its own Sennheiser brethren. For example, the HD 560S is a tremendous set of headphones that can still very much hold their own in the gaming sphere. In the US, these are around $20 cheaper than the HD 550, but in the UK, they are a staggering £99, which is extraordinarily good value and hard to ignore if saving cash is one of your top priorities.
Overall, the value the HD 550 offers is still superb. However, when price cuts inevitably come, the HD 550 are going to be very hard to beat and extremely attractive as a pair of top audiophile headphones for gaming.
(Image credit: Future/Rob Dwiar)
Sennheiser HD 550 review: Specs
Sennheiser HD 550
Price
$299.99 / $249.99 / AU$479
Weight
8.35oz / 237g
Drivers
38mm
Compatibility
PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, PC, mobile (where audio jack is present)
The design of the Sennheiser HD 550 headphones is incredibly stripped back and sleek - there’s no overcomplication here, and if you’re familiar with Sennheiser’s style, then it’ll look satisfyingly recognizable.
It’s a symphony in black with metallic accents offered by the Sennheiser logo on the cups, and metallic edging adjacent to the ear cups punctuating that sleek look. The headband is made of faux leather and has a good amount of padding across almost its entire length to ensure head comfort, while the plush synthetic velour earbuds are delightfully soft and comfy around the ears, with the headphone’s clamping force being just right.
The ratchet on the headband for finding the right fit is also perfect, offering a good amount of resistance and hold, and you’ll also get a neat drawstring bag for the headset, too.
Under the hood, you have the 38mm, 150-ohm transducer (driver) offering a dynamic range of 6Hz to 39.5kHz. The driver is, of course, Sennheiser’s own, made in Ireland, and I’m told by the brand in terms of construction that “the diaphragm is made of a laminate plastic foil material. The voice coil is made of copper, and the chassis is made of plastic.”
Feature-wise, the HD 550 are equally simple and stripped back: there are no onboard controls here like you’ll find on gaming headsets, and there’s no microphone present either. All you have is the 6ft / 1.8m (non-braided, non-detachable) cable that ends in a slightly chunky 3.5mm audio jack connection, and that can also be fitted with a screw-on 6.5mm adapter.
(Image credit: Future/Rob Dwiar)
Sennheiser HD 550 review: Performance
Superb Sennheiser quality audio for games
Exceptional for music and entertainment
Perfect for immersive single-player gaming
In short, the Sennheiser HD 550, as a set of gaming and entertainment-focused headphones, are nothing short of spectacular. The headphones may well have killed off using a gaming headset for single-player games for me, and I have nothing but praise for the gaming audio it’s given me throughout my testing.
On PS5, the booming soundtracks and sound effects of Doom andDoom Eternalhave never been given to me so fulsomely and richly, with each heavy metal riff and combat finisher move sounding as raw and dense as they should. In Indiana Jones and the Great Circleand Clair Obscur: Expedition 33, character dialogue was crisp and clear without ever being scratchy, and environmental noises were a joy.
Even the busiest of combat encounters in both translated well through the HD 550 headphones. The same was true for Halo: The Master Chief Collection and Botany Manor on Xbox, but also the delicate and detailed audio in games like Frostpunk 2 on PC, and Control, with its atmospheric and spooky audio that emanates from the FBC building and its tenants.
(Image credit: Future/Rob Dwiar)
The audio jack connection made it the easiest headphone set to use across all the platforms, too, which is a dream. Of course, you’ll be relying on your devices or an amp to really push the headphones as there’s no onboard volume dial, but simply managing them in such a way has provided me with some real excellence and memorable audio moments in games.
Using the HD 550 for work meetings and video calls is great too, though you’ll naturally have to team it with a standalone, separate mic. I did that with my SteelSeries Alias Pro, and the combination worked like a dream. There’s a warmth to ‘real life’ voices from the HD 550, and there were never ever any piercing peaks or rough troughs.
When I wasn’t in meetings, I kept the HD 550 on to soak up music, and I was treated to a truly fantastic experience here. Playing tunes from my usual playlists on Spotify, but also using hi-res audio on Tidal, and even down to browsing tracks and videos on YouTube, the HD 550 kept providing me with some of the finest audio I’ve experienced.
The excellent bass response is brilliant and almost gave me a new appreciation for Tool’s back catalog, and the mids and highs dealt beautifully with modern country and punk pop music, and even classical music such as Allegri’s Miserere and Jan Garbarek’s Officium record.
Taking all this sheer audio excellence and putting it in a sleek, comfortable, and lightweight headset like the HD 550 means Sennheiser has a real winner on its hands that is fantastic to wear and use at all times, and for a long time.
(Image credit: Future/Rob Dwiar)
Should you buy the Sennheiser HD 550?
Buy it if...
You want that sweet, sweet Sennheiser audio quality for games and everything else The star of the show with the HD 550 is, unsurprisingly, the awesome Sennheiser audio. It’s so good that it’s easy to recommend the headphones for that reason alone.
You want a lightweight and supremely comfortable set of headphones for gaming If you’re sick and tired of gaming headsets overcomplicating things, offering too much, or being focused on features rather than audio in your view, then the Sennheiser HD 550 will offer a simple yet fantastic and premium gaming audio solution.
You mainly play single-player games and are looking for immersive audio Focusing on offering an audio-only experience, and not being a gaming headset with a mic, the HD 550 is absolutely perfect for those who almost solely play single-player games - or for those looking to add a dedicated single-player game device to their setup.
You want your next gaming headset or headphones to be multi-platform It doesn’t get much more multiplatform than a simple audio jack connection, and if you’re looking for something that can be a one-and-done solution for all your gaming devices, as well as audiophile and easy listening needs, then the HD 550 has you more than covered.
Don't buy it if...
You really want a microphone for the price of admission It’s an easy one to point out, but if you’re dropping more than $200 / £200 on some headphones and really want a mic too, then the HD 550 headphones won’t be for you.
You want Sennheiser audio, but the most bang-for-buck value If I’m being ruthless, the HD 550’s price tag could be a bit of a hurdle, and at list price, you may find better value in other Sennheiser audiophile sets like the HD 560S or HD 650.
Sennheiser HD 550 review: Also consider
Still not sold on the Sennheiser HD 550? Here are two competing headsets for comparison.
Sennheiser HD 550
SteelSeries Arctis Nova Pro
Sennheiser HD 560S
Price
$299.99 / £249.99 / AU$479
$249.99 / £179.99 / AU$405
$229.95 / £169 / AU$339.95
Weight
8.35oz / 237g
16.08oz / 456g
8.46oz / 240g
Drivers
38mm
40mm
38mm
Compatibility
PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, PC, mobile (where audio jack is present)
PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, PC, mobile (where audio jack is present)
PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, PC, mobile (where audio jack is present)
SteelSeries Arctis Nova Pro A premium wired gaming headset, the Arctis Nova Pro is one of my favorite tethered sets and the sibling of my favorite gaming headset ever made. The wired Nova Pro sports glorious sound quality, a host of attractive features, and a top microphone, and comes in at the same price range as the HD 550, so it is a direct gaming headset competitor to consider.
Sennheiser HD 560S Cut from the same exquisite Sennheiser cloth as the HD 550, the HD 560S might be a few years old now, but it’s an incredibly attractive option and offers exceptional value for money - particularly in the UK. Similarly priced to HD 550 in the US but often coming in cheaper, the HD 560S offers wonderful sound quality in a similarly simple, lightweight, and comfortable design. You could even consider the Sennheiser HD 650, too.
Used in conjunction with PS5, PS5 Pro, Xbox Series X, and PC
Compared directly to the premium gaming headset competition
I have used the Sennheiser HD 550 headphones as part of my work and gaming setup for a few months now, integrating them into my setup and using them alongside a host of other gear to test them out.
On PS5, I played Doom 2016 and Doom Eternal, almost my full playthrough of Clair Obscur: Expedition 33, and all of my Indiana Jones and The Great Circle playthrough. I also gave the headphones a test on Xbox Series X, plugging them into a Victrix Pro BFG for Xbox controller or a Thrustmaster eSwap X2 controller to play games like Botany Manor and Halo: The Master Chief Collection.
When testing on my RTX 3090 gaming PC, I plugged the HD 550 directly into the machine to play Frostpunk 2, Control, and Warhammer 40,000: Dawn of War III, and then also teamed the HD 550 with a SteelSeries Alias Pro mic for work and video calls.
Putting the HD 550 set to test with music and entertainment, I used them as I normally would with the likes of Spotify and YouTube, but also hi-res audio providers like Tidal to really hone in on the audio offerings.
During my testing, I was able to compare the HD550 directly to the SteelSeries Arctis Nova Pro wired headset, the wireless variant, an Arctis Nova 7, and an Audeze Maxwell.
‘Flagship killer’ would perhaps be too strident a term to apply to the Honor 400 Pro. Rather, it seeks to subtly undermine the premium crowd with competitive specifications and a slightly lower asking price.
This is a well-built phone made of flagship-grade materials, with the kind of IP68/IP69 dust and water resistance rating that puts many a full-priced handset to shame. Its 6.67-inch OLED display, too, is about as bright, sharp, and accurate as you could reasonably expect.
While you won’t be getting the absolute best performance the smartphone market has to offer, you simply won’t notice that Honor has opted for last year’s top processor unless you take a glance at the spec sheet. The 400 Pro performs very smoothly indeed.
The headline feature here is an all-new 200MP main camera, which captures good photos in a range of lighting conditions. You also get a decent dedicated 3x telephoto camera, which can be further boosted through the use of AI.
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Another impressive AI camera trick is Image to video, though its ability to turn stills into brief videos is a party trick that probably won’t see much practical use beyond showcasing the latest artificial intelligence gimmick.
No matter – the Honor 400 Pro is a thoughtfully balanced phone built on solid specifications, which includes a larger-than-average 5,300mAh battery and speedy 100W wired charging support. You also get 50W wireless charging, though both speeds are reliant on you having the necessary charger to hand.
Honor’s Magic OS 9.0 continues the brand's slightly tiresome obsession with iOS, and it remains a somewhat busy UI. However, it’s also fast and flexible, and Honor’s new six-year update promise is one of the best in the business.
All in all, the Honor 400 Pro is part of a compelling group of in-betweener smartphones, offering less compromise than even the best mid-range smartphones while still costing much less money than your average flagship.
It’s not unique, nor is it without its flaws, but it’s a very accomplished option for those willing to leave the usual suspects behind in pursuit of a bargain.
Honor 400 Pro review: price and availability
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Costs £699.99 in the UK
Released May 2025
No availability in the US or Australia
The Honor 400 Pro was launched globally, alongside its brother, the Honor 400, on May 22, 2025. It won’t be receiving a launch in the US, as is customary from the brand, and there are no plans for Australia at the time of writing.
Pricing for the sole Honor 400 Pro model stands at £699.99 (around $930 / AU$1,450), which isn’t a figure we see all that often. This pitches it well above the Google Pixel 9a and the Samsung Galaxy A56 (both £499), and just short of the Google Pixel 9 and Samsung Galaxy S25 (both £799).
This isn’t quite a full-on flagship phone, then, but it’s also far too expensive to be classed as a mid-ranger. It’s one of those ‘affordable flagship’ phones like the OnePlus 13R, the Samsung Galaxy S24 FE, or the Nubia Z70 Ultra.
Incidentally, an even cheaper version of the Honor 400, the Honor 400 Lite, launched on April 22 at a cost of £249.99.
Value score: 4 / 5
Honor 400 Pro review: specs
Honor 400 Pro specs
Dimensions:
160.8mm x 76.1mm x 8.1mm
Weight:
205g
Display:
6.7-inch 1.5K (2800 x 1280) up to 120Hz AMOLED
Chipset:
Qualcomm Snapdragon 8 Gen 3
RAM:
12GB
Storage:
512GB
OS:
Android 15 with MagicOS 9.0
Primary camera:
200MP (f/1.9)
Ultra-wide camera:
12MP (f/2.2)
Telephoto camera:
50MP with 3x zoom (f/2.4)
Front camera:
16MP
Battery:
5,300mAh
Charging:
100W wired, 50W wireless
Colors:
Lunar Grey, Midnight Black
Honor 400 Pro review: design
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Silky matte glass back
Unusual curved-trapeze camera module
IP68 & IP69 dust and water resistance
With the Honor 400 Pro, Honor has dropped the distinctive Casa Milá-inspired camera module of the Honor 200 Pro in favor of a kind of rounded trapezium shape (a trapercle?). It’s a little wonky-looking, though I quite like the unorthodox camera configuration.
Otherwise, Honor has retained the basic look of its affordable flagship range – unlike the regular Honor 400, which has contracted a serious case of the iPhones.
This means that the Honor 400 Pro retains its gently rounded look, with 2.5D glass to the front and back – the latter in a pleasingly silky-to-the-touch finish. The aluminum frame, too, curves around gently, resulting in a phone that sits comfortably in the hand.
These curves also serve to disguise the fact that the Honor 400 is a fairly big phone, with a thickness of 8.1mm (the Honor 400 is 7.3mm) and a relatively heavy weight of 205g (vs 184g).
This time around, Honor has fitted its almost-flagship with both IP68 and IP69 certification. That’s quite an advance on the Honor 200 Pro, which only managed an IP65 rating.
The Honor 400 Pro is available in just two colors: Lunar Grey and Midnight Black. Not the most inspiring selection, it has to be said, but they do look nice and professional, which is kind of the name of the game here.
Design score: 4 / 5
Honor 400 Pro review: display
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6.7-inch quad-curved 120Hz OLED display
3,840Hz PWM dimming
5,000 nits peak brightness
Honor has really knocked it out of the park with the displays in the Honor 400 range this year. In the Honor 400, you’re getting a 6.7-inch OLED with a just-so 2800 x 1280 resolution and a 120Hz peak refresh rate.
That’s fractionally smaller than last year’s 6.78-inch screen, but I defy anyone to portray this as meaningful. Not when the peak brightness has been boosted from an already-excellent 4,000 nits in the Honor 200 Pro to 5,000 nits here.
This top-end figure applies to limited HDR scenarios, of course. With autobrightness switched off, I recorded a maximum brightness of around 600 nits. That’s decent enough, though it’s about half what the Pixel 9 can manage.
Color accuracy is superb, at least when you drop the slightly over-the-top Vivid color mode and select Normal instead.
The Honor 400 Pro display also supports an elevated PWM dimming rate of 3840Hz, just like the Honor 200 Pro before it. This helps reduce eye strain by lowering flicker at lower brightness levels. That's something Samsung and Google continue to overlook.
The main differences between this screen and the Honor 400’s relate to small aesthetic choices. The Pro Display curves away at the edges, though this didn’t interfere with content in any way, nor did it lead to any unintended presses.
Slightly more bothersome is the longer display notch, which crams in depth-sensing capabilities at the expense of a little real estate. If you like to take your video content full screen, you’re more likely to be bothered by this, but it didn’t trouble me too much.
Display score: 4 / 5
Honor 400 Pro review: cameras
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200MP main (f/1.9)
50MP 3x telephoto (f/2.4)
12MP ultra-wide macro (f/2.2)
Honor has really ramped up its camera offering with the Honor 400 series this year. The headline event for the Honor 400 Pro is a new 200MP AI Main Camera, which packs a large 1/1.4-inch sensor, an f/1.9 aperture, and OIS.
We’ll get into the ‘AI’ part of that main camera soon enough, but at a basic level this camera takes sharp, contrasty shots in most situations. You can choose from three basic looks depending on whether you want your shots to look natural, punched up for social media, or to take on a certain artful film camera aesthetic.
Shots from this main sensor are slightly less impressive here on a £700 phone than they are on the £400 Honor 400, which shares the same component. There’s simply a lot more competition at this level. With that said, they’re still more than serviceable.
Unlike the Honor 400, this main sensor isn’t pulling double duty to provide all of your zoomed shots. There's major assistance on that front from a dedicated 50MP telephoto camera, utilizing a Sony IMX856 sensor and aided by OIS, which grabs nice, sharp shots at its natural 3x zoom length and usable shots at 6x or even 10x.
Beyond that, you’ll find too much noise for this to be a viable option, though Honor’s AI image enhancement technology is one of the most impressive around. Stray beyond 30x, and the phone should offer you the chance to activate AI assistance. Head back into the picture after shooting and, after a minute or so of processing time, you’ll be given a much clearer shot.
The results here can vary wildly in effectiveness, and it certainly does no favors to the human face, while it can really miss the target with some fine details, particularly at the 50x maximum range. However, there’s no denying that this can turn out much improved hybrid zoom shots given the right subject and shooting conditions.
What I will say is that this 3x telephoto camera does change the tone of the shots from the main sensor. Moving from 2x (which crops in on the main sensor) to 3x sees a slightly jarring shift from a more natural look to a more vivid, dare I say exaggerated one. It's not ruinous, but you don't get the seamless transition of the truly top-level flagship phone cameras here.
(Image credit: Future)
The 12MP ultra-wide is the weakest camera of the three, bringing with it a marked drop-off in detail and contrast. Still, it remains a viable camera.
Going back to the matter of AI, perhaps the most attention-grabbing – if not exactly useful – feature of the Honor 400 Pro’s camera is Image to video. The Honor 400 series is the first to utilize this Google AI-driven feature, which essentially turns any normal still photo (it doesn’t even need to have been taken on the phone) into a five-second mini-video.
As with so many AI-driven features these days, the results aren’t universally brilliant, but some prove to be alarmingly convincing.
Using one shot that was sent to me of a chicken and a cat facing off under a table, this AI tool caused the chicken to strut forward while the cat casually twitched its ears. Another chicken scuttled in from off camera, while a second cat was revealed to be lying down behind that original chicken. Neither of those last two creatures even existed in the original shot.
It’s undeniably impressive, and even a little scary. But I have to ask myself when I’d use this feature beyond showing off the power of AI to my friends and family. So far, I’ve got nothing.
The 50MP front camera takes decent selfie shots, aided by an additional depth sensor for better portraits with nicely blurred, clearly delineated backgrounds.
Video capture extends to 4K and 60fps, which is another way in which the Pro stands out from the Honor 400 (which only hits 4K/30fps).
Camera score: 4 / 5
Honor 400 Pro review: camera samples
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Honor 400 Pro review: performance
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Snapdragon 8 Gen 3 chipset
12GB RAM and 512GB storage
Performance has ostensibly taken an incremental bump over last year’s Honor 200 Pro. Out goes the stripped-back Snapdragon 8s Gen 3, in comes Qualcomm’s full-fat Snapdragon 8 Gen 3.
However, that Snapdragon 8s Gen 3 chip turned out to be much less capable than its name initially suggested, dropping behind Snapdragon 8 Gen 2 in graphical terms.
What we have here, then, is a phone that performs as well as the 2024 flagship crowd. That works out to be a pretty good level for a £700 phone, and indeed, this is the same component that runs the excellent OnePlus 13R. It also means that the Honor 400 Pro comfortably outperforms the entire Pixel 9 range.
Benchmark results are precisely what we’ve come to expect from this well-established chip, as is gaming performance. Genshin Impact will run fluidly on high settings, while demanding console racer GRID Legends speeds by at an appreciable lick.
The existence of the Nubia Z70 Ultra and the Poco F7 Ultra means that the Honor 400 Pro isn’t top of its weight class. Both of those rivals run on the superior Snapdragon 8 Elite chip, and only charge £649 for the privilege. However, Honor's phone remains a very capable runner, backed by 12GB of RAM and a generous 512GB of internal storage.
Performance score: 4 / 5
Honor 400 Pro review: software
(Image credit: Future)
Magic OS 9.0, based on Android 15
Six years of OS updates and security patches
The Honor 400 Pro runs Magic OS 9.0, which is the company’s bespoke Android 15 skin. It’s the same basic software provision as that of the Honor Magic 7 Pro.
I think I can speak for the extended TechRadar family when I say that Honor’s UI isn’t our favorite. Bloatware continues to blight it, with unwanted preinstallations of Booking.com, Temu, ReelShort, and much more besides. Honor itself gives you duplicate App Store and email apps, and a stack of its own tool apps.
While this is a take on Google’s Android, Honor seems to be far more inclined towards Apple’s iOS. Everything from the split notification pane to the Settings menu and the lack of a dedicated app tray (by default) speaks to a fondness for Apple’s mobile operating system. Even the icons and the Settings menu are designed in a way that will be familiar to anyone who’s used an iPhone recently.
(Image credit: Future)
You even get a version of Apple’s Dynamic Island, here called Magic Capsule, which offers little widget-like bubbles of information around the extended selfie notch. With that said, it’s an undeniably useful way of surfacing media controls, timers, and the like, and Honor is far from the only Android manufacturer to follow Apple’s lead in this way.
Indeed, Magic OS, for all its clutter and bloat, remains a very functional and extremely snappy UI. Magic Portal is a power user’s dream, providing an easy way to drag text and images between apps. The knuckle gesture shortcut for circling text in this way isn’t 100% reliable, but you can get used to it.
Topping off Honor's somewhat mixed software provision is a commendably strong commitment to six years of OS updates and security patches. Only Google and Samsung do this better with their respective seven-year promises.
What's more, Honor has committed to providing an Android 16 update before the end of 2025, which isn't something you see too often.
Software score: 3.5 / 5
Honor 400 Pro review: battery life
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5,300mAh silicon-carbon battery
100W wired charging
50W wireless charging
Honor seems intent on pushing battery and charging technology in its phones. The Honor 400 Pro gets a meaty 5,300mAh battery, which falls comfortably north of the 5,000mAh average – if not quite as far north as the OnePlus 13R and the Nubia Z70 Ultra, both of which hit the giddy heights of 6,000mAh.
It’s sufficient to get the Honor through a full day of heavy use with remaining charge to spare. Indeed, a moderate day with around four hours of screen-on time left me with more than 60% left in the tank. Average use in a fairly consistent network environment will get you two days on a single charge, no problem.
Talking of charging, Honor goes harder than it probably needs to here. There’s 100W wired charging support that’s seemingly able to get you from empty to 51% in just 15 minutes.
I say ‘seemingly’ because Honor, like most modern manufacturers, no longer bundles in a charger. Without one of Honor’s SuperCharge chargers to hand, I was unable to put those claims to the test.
Ditto for the claim of 50W wireless charging support. It’s good to see, but you’ll need one of the brand’s own SuperCharge wireless chargers to hit that maximum speed.
Battery score: 4 / 5
Should I buy the Honor 400 Pro?
Honor 400 Lite score card
Attributes
Notes
Rating
Design
The Honor 400 Pro isn’t the prettiest phone on the market, but it’s more distinctive than the rest of the range and it’s very well built.
4 / 5
Display
Honor’s display is sharp, bright, and color-accurate, with an appreciable focus on eye health.
4.5 / 5
Performance
It’s not quite a top performer, but the Snapdragon 8 Gen 3 continues to do a good job.
4 / 5
Camera
The 200MP main camera takes good shots in all conditions, while the dedicated 3x telephoto is a competent performer. Honor’s AI features are a little hit and miss, but can be very impressive.
4 / 5
Battery
With a large(ish) 5,300mAh battery supplying two days of use, and rapid 100W wired/50 wireless charging support, the Honor 400 is very well equipped.
4 / 5
Software
Honor’s Magic OS remains cluttered and a little too beholden to iOS, but it’s fast and functional, and Honor’s new six-year update promise is very competitive.
3.5 / 5
Value
You're getting a solid phone with some unique features at a low price.
4 / 5
Buy it if...
You want a more affordable flagship The Honor 400 Pro offers a strong approximation of what the Honor Magic 7 Pro can do, but for hundreds of pounds less.
You’re all onboard with AI working to enhance your photos With the ability to enhance your extreme zoomed shots and even generate brief videos from stills, the Honor 400 Pro’s camera goes further than most with AI.
You like Apple’s way of doing things Honor clearly likes Apple’s style even more than Google’s, with Magic OS 9.0 emulating iOS in a number of ways.
Don't buy it if...
You like Android to be Android With Honor’s iOS obsession, and its insistence on filling its phones out with bloatware, the Honor 400 Pro strays far from stock Android.
You demand the best performance possible for you money The Honor 400 Pro is a fast phone, but you can get faster for the money in the Poco F7 Ultra and the Nubia Z70 Ultra.
Honor 400 Pro review: also consider
The Honor 400 Pro isn't the only affordable flagship phone on the market. Here are some of the better alternatives to consider.
OnePlus 13R The OnePlus 13R is another almost-flagship running on Snapdragon 8 Gen 3 power, but it packs a larger battery and cleaner software.
Nubia Z70 Ultra Nubia’s phone is even cheaper than the Honor 400 Pro, but it features superior performance and an even larger battery. It also features a deep 3.3x telephoto camera and a main camera with a novel variable aperture. We haven't tested it for ourselves yet, mind.
Poco F7 Ultra The Poco F7 Ultra outguns the Honor with its Snapdragon 8 Elite chip for £649, though it’s not as refined or well-rounded.
SysAid is a complete IT Service Management (ITSM) solution. It focuses on ticket management and service delivery for mid-sized teams. Its standout feature is the new SysAid Copilot. This tool uses generative AI to automate tasks like ticket categorization, prioritization, and assignment. The software balances strong features with easy setup, letting IT teams start quickly without much configuration.
The platform excels in IT management, covering incident and problem management, asset tracking, and knowledge base functions. During testing, we liked the customizable workflows. They let us automate complex processes with little effort. The self-service portal was also helpful. It allowed end users to solve common issues independently, which reduced our ticket volume.
While SysAid offers great core features, some areas need improvement. The user interface feels outdated in sections like the admin portal and workflow management. The built-in remote control features are limited compared to specialized remote access tools, leading many users to prefer third-party integrations. Still, SysAid's strong customer support and regular updates show their commitment to improvement.
SysAid's pricing is flexible, with options ranging from basic ticketing to full ITSM features. The platform suits organizations aiming to enhance IT service delivery without added complexity. The implementation process is straightforward, supported by helpful resources and an easy configuration that gets teams operational quickly. Overall, SysAid is a strong ITSM solution that offers a good mix of functionality, usability, and value.
(Image credit: SysAid)
SysAid: Plans and pricing
SysAid has three main plans: Help Desk, ITSM, and Enterprise. Each plan fits different organizational needs and IT maturity levels.
The Help Desk plan is for small teams needing basic ticketing and asset management. The ITSM plan offers advanced IT service management features for mid-sized and mature organizations. The Enterprise plan is a complete package with no limits, ideal for larger teams or those needing full customization and advanced analytics.
Exact pricing is not publicly available. It varies based on the number of agents and the number of assets to manage, like workstations, servers, and mobile devices. You have to contact SysAid directly for a custom quote that meets your needs.
All plans come with cloud and on-premises annual licenses. A free trial is available so teams can test all features before deciding. Keep in mind that a one-time onboarding fee is not included in the plan pricing.
(Image credit: SysAid)
SysAid: Features
SysAid offers a complete ITSM platform. It covers everything from ticket management to advanced IT automation and AI-driven service delivery. Our tests showed the platform balances functionality and ease of use well. Recent AI upgrades genuinely boost productivity instead of just following trends.
Ticket management
The ticket management system is at the heart of SysAid. It features flexible categorization, automated routing, and customizable SLA management. Both admins and end-users found the interface intuitive. Users can create custom fields and workflows tailored to their processes. The AI-powered ticket categorization and prioritization are especially helpful. They accurately assign incoming requests and suggest knowledge base articles, which cut down resolution times.
Asset management
SysAid's asset management offers clear visibility into hardware and software across the organization. It uses automated discovery and inventory tracking. We were impressed by how it maps relationships between assets and services. This creates a clear view of how infrastructure supports business functions. The software license management features help identify compliance risks and optimization chances. Integration with the service desk links assets to related incidents smoothly.
Automation and workflows
SysAid lets IT teams create complex workflows without needing programming skills. This cuts down on manual work for routine tasks. The visual workflow designer is user-friendly, allowing us to set up approval processes, escalation rules, and notification systems quickly. We appreciated the ability to trigger automated actions based on certain conditions. For example, software licenses can be auto-provisioned when approved, and tickets can escalate if SLAs are at risk.
Self-service portal
The customizable self-service portal helps end-users find solutions on their own. It features an easy-to-navigate knowledge base and a streamlined service catalog. We found it easy to configure with our branding, enhancing user experience and encouraging adoption. The integration with the knowledge base is effective. The system suggests relevant articles based on user queries, often solving issues before tickets are submitted.
(Image credit: SysAid)
SysAid: Analytics
SysAid's reporting features give IT managers a clear view of key performance metrics. Users can customize dashboards and choose from pre-built report templates. Our evaluation showed that standard reports included vital metrics like ticket volume, resolution times, and SLA compliance. These reports offer solid insights into service desk performance. The option to schedule automated report delivery helps keep management updated without manual work.
While basic reporting meets needs, advanced analytics feel limited compared to dedicated BI tools. Although dashboard customization exists, it lacks some flexibility in visualization types and data manipulation that power users want.
Organizations needing detailed data analysis may have to export data to other tools. However, SysAid's recent updates indicate that enhancements in analytics are planned for the future.
(Image credit: SysAid)
SysAid: Ease of use
SysAid has a user-friendly interface that's easy to adopt. The ticket management system helps with categorization, routing, and customization. The self-service portal is also very accessible. End-users can find solutions on their own, through a simple knowledge base and detailed service catalog. This really cuts down on ticket volume.
However, some parts of the interface, especially in the admin portal and workflow management, seem outdated and need updating.
Overall, the platform balances functionality and ease of use well. IT teams can start operations quickly without needing a lot of configuration. During our testing, we liked the visual workflow designer. It was very intuitive and let us set up approval processes, escalation rules, and notifications quickly.
Yet while the main features are easy to use, some user reviews mention bugs. These include things like login errors and situations where ticket creation freezes when switching tabs.
(Image credit: SysAid)
SysAid: Support
SysAid's customer support is one of its best features. It offers several channels, including a helpful helpdesk, biweekly customer care chats, and thorough documentation. We found the support team to be very responsive and knowledgeable. They quickly addressed our questions and escalated complex issues to higher support tiers when needed.
The company also implements user feedback during product development. Many new features come from customer suggestions in the Feature Request Forum within the SysAid Community.
(Image credit: SysAid)
SysAid: Security
SysAid uses strong security measures throughout its platform. It meets strict international standards with ISO and SOC2 Type 2 certifications. Their data centers are also SOC2 and ISO 27001 compliant. The platform protects data with AES-256 encryption for data at rest. It uses secure network protocols with SSL/TLS encryption for data in transit. Advanced authentication options include password complexity rules, multi-factor authentication, and single sign-on with SAML 2.0.
For the AI-powered Copilot feature, SysAid takes extra security steps. They use Microsoft Azure OpenAI Services instead of consumer ChatGPT. This keeps all AI-related data in the customer’s SysAid database. They also use advanced PII removal tools to safeguard sensitive information.
SysAid: The Competition
The ITSM market has many strong alternatives to SysAid. ServiceNow, Jira Service Management, and Freshservice are the top competitors.
ServiceNow is an enterprise-grade solution with strong governance and compliance features. It suits highly regulated industries, but its complexity and higher cost may not fit smaller organizations.
Freshservice attracts those wanting automation and a customizable platform. However, some users find its reporting and analytics less effective compared to others.
Other notable options include ManageEngine ServiceDesk Plus, SolarWinds Service Desk, TOPdesk, and BMC Helix ITSM. Each has its own strengths and weaknesses. SysAid provides a comprehensive ITSM solution at a competitive price. However, Jira Service Management may offer better integration with development tools. Freshservice is often praised for its modern interface and ease of use.
Ultimately, the choice depends on specific needs. Factors like scalability, integration capabilities, and pricing will play crucial roles in decision-making.
SysAid: Final Verdict
SysAid offers a complete ITSM solution that balances functionality, usability, and value. It excels in ticket management, asset tracking, and AI features that boost IT productivity.
We think the platform is ideal for mid-sized organizations. It helps improve IT service delivery without adding complexity. Plus, it has flexible deployment options and pricing that grow with the organization.
Still, some interface elements could use a refresh, and features like remote control have limits compared to dedicated tools. However, SysAid stands out with its excellent customer support, regular updates, and willingness to adapt based on user feedback.
When we first tried Flexera, we immediately noticed its powerful features for managing software licenses and hardware assets in complex environments. The platform has two main solutions: FlexNet Suite for on-premise and hybrid setups, and Flexera One for cloud-focused organizations. We found that they both excel at optimizing license usage and identifying cost-saving opportunities, leading to substantial ROI.
Flexera stands out for its visibility across the entire IT estate, covering everything from on-premises software to cloud applications. Its customizable dashboards clearly displayed our test environment's compliance status and spending patterns. The self-service portal and automation features could help IT teams streamline service delivery, freeing them to focus on strategic tasks instead of manual work.
Yet configuring Flexera properly requires significant expertise and time. The platform's complexity can hinder smaller organizations without dedicated resources. However, those that manage to navigate the initial setup will find powerful tools for license optimization, cloud cost management, and compliance tracking.
We had a positive experience with Flexera's reporting, which provided actionable insights into software usage and potential compliance risks. Its integration with major ITSM tools, like ServiceNow, enhances its utility in enterprise settings. Still, Flexera could use some improvements where SaaS management is concerned. For mid to large enterprises managing complex software portfolios, Flexera offers a compelling solution despite its initial complexity.
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Flexera: Plans and pricing
Flexera does not publicly share pricing; it operates on a custom quote model based on organization size and needs. During inquiries, we learned that pricing typically follows a subscription model.
Costs depend on factors like the number of endpoints managed, cloud environments monitored, and specific modules chosen. This enterprise-focused solution generally starts in the five-figure range annually, making it suitable mainly for mid to large organizations.
Customers can choose between FlexNet Suite for on-premise deployments or Flexera One for cloud environments. Modular pricing allows organizations to select only the components they need. While the initial investment is high, organizations managing large software portfolios might achieve ROI in 6-12 months through license optimization and cloud cost savings.
(Image credit: Flexera)
Flexera: Features
Flexera offers a full suite of IT asset management tools for optimizing investments across on-premise, cloud, and SaaS environments. But here are the features that impressed us the best:
License optimization
Flexera's license management features give insights into software usage and compliance. The system spots unused or underused licenses, saving money on renewals. It reconciles actual usage with entitlements and creates clear compliance reports, which is very helpful during vendor audits.
Cloud cost management
Flexera One helps you see your cloud software costs across various providers. Its automated recommendations for rightsizing instances and cutting waste are especially helpful. They even offer clear savings estimates for finance teams. We could set budgets, track spending, and get alerts when we approached limits. These features provide governance that many organizations find hard to achieve.
Vulnerability intelligence
Flexera's vulnerability management integrates with its software inventory to identify security risks. We appreciate how it correlates known vulnerabilities with software inventory, prioritizing remediation based on risk levels and business impact. Integration with popular security tools and patch management systems creates a combined workflow for addressing vulnerabilities efficiently.
IT visibility dashboard
The customizable dashboards provide a unified view of assets, licenses, and cloud resources. We were able to configure role-specific views that delivered relevant insights to stakeholders, from technical details for IT admins to cost summaries for C-suite executives. The ability to drill down from high-level summaries to granular details makes it easy to investigate and understand relationships within the software estate.
(Image credit: Flexera)
Flexera: Analytics
Flexera's reporting and analytics features stand out as a major highlight, providing actionable intelligence beyond basic inventory reports. We were impressed by its ability to generate detailed license compliance positions, identify optimization opportunities, and forecast future needs based on historical usage.
Pre-built report templates cover common use cases like compliance audits and budget planning. But the custom report builder allows IT teams to create tailored analyses for specific needs.
The analytics dashboard presents key metrics visually, making complex data accessible to various stakeholders. We liked the trend analysis features that help spot gradual changes in resource use and spending patterns.
Automated report distribution ensures decision-makers receive needed insights regularly, while export options can help you integrate this data into broader business intelligence initiatives.
(Image credit: Flexera)
Flexera: Ease of use
Flexera has a sleek interface that organizes many features through easy navigation and customizable dashboards. At first, the extensive options can feel overwhelming. But during testing, we loved the contextual help and guided workflows for complex tasks, like reconciling license entitlements or optimizing cloud resources. Still, new users may need formal training to fully use the platform, as many advanced features aren't clear without guidance.
The platform combines power and accessibility, with role-based views for different user types. The self-service portal is easy to use, letting end-users request software without technical help, while automation cuts down manual tasks for admins. The mobile experience works for basic monitoring and approvals but does not offer the depth of the desktop interface, which is needed for advanced features.
(Image credit: Flexera)
Flexera: Support
Flexera offers tiered support options. Standard support provides help during business hours. Premium support gives 24/7 coverage with quicker responses for critical issues.
During our research, we found the knowledge base to be quite comprehensive. It includes detailed documentation, implementation guides, and a library of video tutorials for common questions. Customer community forums allow users to share advice. Also, the professional services team offers specialized help and training for organizations needing extra support.
(Image credit: Flexera)
Flexera: Security
Flexera demonstrates a strong commitment to security. It achieves this through SOC 2 Type II compliance, regular penetration testing, and solid data protection measures. There are comprehensive role-based access controls that let organizations define who can view and modify data. Detailed audit logs track user activities. The platform offers single sign-on integration with major identity providers. It also encrypts data in transit and at rest. These features provide essential security controls for managing sensitive IT asset information.
Flexera: The Competition
ServiceNow's IT Asset Management competes directly with Flexera. It offers similar features but is part of a larger IT service management platform. ServiceNow has better integration with ITSM processes. However, Flexera usually excels in software license optimization and cloud cost management.
Snow Software is another option. It has an easier entry point for mid-sized organizations but may not compete with Flexera's features for complex enterprises.
For those prioritizing cloud cost management over full ITAM, tools like CloudHealth by VMware or Apptio Cloudability are easier to implement. IBM's License Metric Tool (ILMT) is tailored for managing IBM software licenses. Meanwhile, Microsoft's Endpoint Configuration Manager offers basic software inventory for Windows environments. These alternatives suit organizations with specific needs that may find Flexera's broad approach too much.
Flexera: Final Verdict
Flexera is an enterprise-grade IT asset management tool that benefits organizations with complex setups. This includes on-premise, cloud, and SaaS deployments. Its approach to IT asset management is impressive, especially for license optimization and cloud cost management. While implementation can be complex, larger companies who are able to invest these resources will see significant returns.
