I must admit I wasn’t a huge fan of the Saucony Ride 17. While it was a solid all-rounder, I found the internal molding quite intrusive and it always felt like I was wearing a support shoe rather than a neutral trainer. In the end, it just didn’t work for me, and I passed it on to a friend (who loved it!).
As a result, I was hesitant to try the Ride 18, even though I knew it was a popular model with plenty of great credentials, but I was pleasantly surprised. With just a few subtle tweaks, Saucony has created a far more comfortable shoe which seems to mold to my feet perfectly.
It just goes to show that small changes can make all the difference. Increased structure in the upper, a touch more heel cushioning and bonus foam content are particular highlights. Best of all, the trainer comes at an affordable price, meaning it’s a great value-for-money workhorse, perfect for those easy and long runs.
Much like Brooks Ghost, the Ride 18 is likely to remain a firm favorite for those looking for a cushioned ride. It’s been a complete game changer for me and the Ride 18 is now my go-to road shoe for easy runs and everyday training.
Saucony Ride 18 review: Specifications
Component
Saucony Ride 18
Weight
Around 228g (Womens) 259g (Men’s)
Upper
Engineered mesh with inner sleeve
Midsole
PWRRUN+Foam
Outsole
Durable Rubber
Heel-to-toe drop
8mm
Saucony Ride 18 review: Price and availability
$145 USD / £130 GBP / AU$239.99
Affordable considering it's a workhorse
Frequently found on sale
The Saucony Ride 18 is one of the more affordable road shoes. Priced at $145 USD / £130 GBP / AU$239.99, it can be found at discounted prices, but limited sizes are available.
The Saucony Ride 18 retains much of the DNA that made its predecessor popular, yet introduces a series of subtle refinements that combine to deliver a more responsive and comfortable ride. The trainer still employs an 8mm heel-to-toe drop, a specification that appeals to runners seeking a balanced transition without the feeling of a pronounced incline. Underfoot, the PWRRUN+ midsole material has been enhanced with additional cushioning foam, resulting in improved energy return despite a marginal reduction in overall weight. This increased foam content not only makes the shoe feel livelier underfoot, but also boosts the comfort factor.
A closer look at the outsole reveals more pronounced grooving compared with the Ride 17. The more numerous flex grooves provide enhanced grip on a variety of surfaces and encourage a more stable, confident stride. The redesigned tread pattern also appears more wear-resistant, suggesting it will maintain performance over a longer lifespan.
Above the midsole, the engineered knit upper has been reworked to offer greater stretch and conformity around the foot. The device-knit construction wraps the midfoot snugly, eliminating the noticeable internal arch of the previous model and providing a smoother, more uniform pressure distribution. An extra layer of padding in the heel collar further secures the foot in place, preventing slippage without causing discomfort or hotspots during extended runs.
In the forefoot, the generous yet not cumbersome toe-box volume allows natural toe splay without feeling loose. The tongue padding has been optimized to strike a balance between comfort and minimalism, offering enough cushioning to prevent lace-bite without bulking up. The lace system now includes an additional eyelet, enabling various lockdown configurations for a personalized fit. The heel pull-tab has been removed, but this always appeared to be superfluous to me, anyway.
Overall, the Ride 18’s design updates – enhanced foam, refined tread, adaptive upper and tailored fit – combine into a package that feels soft, light and supportive.
Design score: 4/5
Saucony Ride 18 review: Performance
(Image credit: Lily Canter)
Solid track shoe
Handles light trails as well as roads
Good for most distances
I put the Saucony Ride 18 through its paces on both my regular road runs and interval track sessions, where I was doing 400m and 800m reps, or pacing athletes to smash 5k PBs. On the track, the shoe felt exceptionally smooth and consistent, offering just enough pop from the responsive midsole to sustain a metronomic pace without fatigue. Transitions from heel to toe remained fluid, even when shifting speeds between repeats.
Despite its track prowess, the Ride 18 proved versatile enough for road outings and light trail adventures. The reliable cushioning and grip inspired confidence on varied surfaces, making the pair trustworthy for anything from a brisk parkrun to a 20-mile long run. The outsole’s traction handled damp tarmac and gravel alike.
Although capable in general interval sessions, the Ride 18 does still lack the ultra-lightweight feel and snappy responsiveness of a dedicated racing flat or carbon-plated shoe (but then again, it’s not designed for this kind of running). But for everyday training, tempo runs and mixed-surface routes it strikes an impressive balance of comfort, stability and performance.
Performance score: 4.5/5
Saucony Ride 18: Should I buy?
Buy it if...
You value everyday versatility
The Ride 18 adapts from road to light trail, and from speed to easy running, without missing a beat, making it your go-to trainer for mixed workouts.
You appreciate consistent cushioning
Its balanced PWRRUN Plus midsole delivers a soft, reliable bounce mile after mile, keeping your legs feeling fresh.
You need a snug, secure fit
An adaptive knit upper and padded heel collar hold your foot comfortably in place, so you can focus on your stride.
Don't buy it if...
You demand razor-sharp responsiveness
For race-day flats or super-snappy speed sessions, the Ride 18 feels a touch too plush and mellow.
You’re tackling ultras
While it’s durable, the cushioning isn’t as luxurious as specialist long-distance models, so your feet may tire on very long runs.
You prefer hardcore off-road
For technical trails or deep mud, you’ll want deeper lugs and reinforced protection that this pair can’t provide.
If you enjoy drip coffee, this machine should be right at the top of your list. Sold under the brand name Sage in the UK, and Breville elsewhere in the world, the Luxe Brewer Thermal is a compact machine that does the basics extremely well, while also offering a set of carefully curated customization options, yet never making things unnecessarily complicated.
As the name suggests, one of the Luxe Brewer Thermal's standout features is its insulated carafe, which is the best I've ever used. All companies claim that their double-walled carafes will keep your freshly brewed drinks hot for hours on end, but this one actually does. Even four hours after brewing, the outside of the jug was cold to the touch and the coffee within remained the optimal temperature for drinking, despite having prepared a half quantity (larger volumes hold their heat even better).
Want to wake up to freshly brewed coffee? There's a delayed start timer, too, which can be easily set in a couple of seconds.
The Luxe Brewer Thermal offers hot and cold brewing, with customizable brew settings (Image credit: Future)
The removable water tank is another great feature, and is easy to lift away for refilling at the sink. No more struggling to pour water into your machine when it's on the kitchen counter. The only downside is that the tank's handle is quite small and not particularly ergonomic, although that's quite a minor quibble.
The handles on the carafe and basket assembly are far more robust, and the machine is supplied with flat-bottomed and cone-shaped filters so you can make your choice depending on how large a batch you're planning to prepare. A handy printed guide will help you pick the appropriate shape, as well as measure out the optimum quantities of ground coffee and water.
You can tweak hot brewing options (including brew time and temperature) or try cold-brewing your coffee over 24 hours for a more sweet and mellow flavor.
There's nothing excessively complicated here – just the fundamentals executed extremely well. If you're a filter fan, you won't be disappointed.
Sage Luxe Brewer Thermal: price and availability
The Sage Luxe Brewer Thermal (known as the Breville Luxe Brewer Thermal outside the UK) launched in June 2025 with a list price of $349.95 / £249.95. It isn't sold in Australia at the time of writing, but will soon be available for AU$579. You'll find today's best deals listed below.
In the US, the Luxe Brewer Thermal launched alongside the Luxe Brewer Glass, which (as its name suggests) comes with a glass jug rather than an insulated carafe. The Luxe Brewer Glass is slightly cheaper, at $319.95.
For American coffee-drinkers, this is about the same price as the Fellow Aiden Precision Coffee Maker, which costs $365. The Aiden has some advanced features such as automatic water temperature adjustment and bloom time, which the Luxe Brewer Thermal lacks. However, in my experience, the Aiden doesn't have such a well-insulated carafe. During tests, coffee brewed with the Aiden began to go noticeably cold within an hour.
In the UK, the Aiden is considerably more expensive than the Luxe Brewer Thermal, with a list price of £365.
Sage Luxe Brewer Thermal: specifications
Dimensions (H x W x D)
16 x 14.7 x 7 inches / 40.77 x 37.24 x 17.7cm
Weight
10.3lbs / 4.68kg
Water tank capacity
60floz / 1.7 liters
Filter baskets
Two (cone and flat-bottomed)
Brewing modes
Two (hot and cold)
Timer
Yes
Insulated carafe
Yes
Hotplate
No
Sage Luxe Brewer Thermal: design
The Sage Luxe Brewer Thermal is a smart, modern-looking drip coffee machine with a brushed metallic finish and a surprisingly small footprint (just 14.7 x 7 inches / 37.24 x 17.7cm), which makes it a good option for compact kitchens. If you like the idea of having a drip machine alongside your espresso maker, but had been wondering how to fit it in, it could be the perfect solution.
One of its best features is its removeable water tank, which you can easily carry to the sink to refill. Its wide opening makes it easy to fill without spills and splashes. The tank has a small handle on the side that's just large enough to loop a finger through. It helps with removing the tank from the machine, but isn't enough to support its weight once full, so you'll need to support the tank with your other hand.
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The Luxe Brewer Thermal has a removable water tank, which is very convenient, although its handle is quite small (Image credit: Future)
Image 2 of 2
The machine is supplied with a filter, and replacements are available to buy direct from Sage (Image credit: Future)
For users with mobility issues, it might have been nice if the tank had a larger, more ergonomic handle like those on the basket and carafe, which are both robust and easy to carry (even when the carafe is full).
The Luxe Brewer Thermal is supplied with a water hardness testing strip (the results of which are used for the machine's initial configuration) and a water filter that connects to an adapter and pushes into the bottom of the tank. Most filter machines I've tested don't come with a filter, so this is an added boon.
The machine cones with a reusable mesh flat-bottomed filter, plus filter papers if you want easier cleanup and finer filtering (Image credit: Future)
The machine comes with two filter baskets – one cone and one flat-bottomed – plus a set of flat-bottomed filter papers, and a reusable mesh cone filter. The instructions warn you to use either paper filters or the mesh one, but not both together. Cone filter papers are readily available from supermarkets, so I don't think it's a problem that these aren't supplied.
The Luxe Brewer Thermal is available in several different colors, although your options will vary depending on where you buy it. In the UK, it's only available in Stainless Steel; but coffee fans in the US can also choose Black Truffle, Sea Salt (white), Damson Blue, and Olive Tapenade. When it launches in Australia, it will be available in Stainless Steel and Black Truffle.
Sage Luxe Brewer Thermal: performance
The Sage Luxe Brewer Thermal is super simple to set up and use. You start by using the water testing strip to determine the hardness of your tap water; then soak the water filter in water for five minutes, fit its adapter, and twist it into place at the bottom of the water tank. You'll then be able to set the water hardness on the machine, along with the time, which will be used for the delayed start function. Allow it to run a quick rinse cycle, and you're ready to brew.
Using the Luxe Brewer Thermal is pretty self-explanatory, particularly thanks to a chart that lists how much water and ground coffee to use when brewing a particular number of cups, and whether to use the cone or flat-bottomed basket.
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The lid of the carafe can be locked to prevent accidental pouring (Image credit: Future)
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The carafe is extremely well insulated, keeping freshly brewed coffee hot for hours (Image credit: Future)
Once you've hit "brew", the machine will quickly and quietly get to work; the only particularly noticeable noise comes at the end of the brewing cycle, when the pump is draining the last few dregs of water from the tank. Once complete, the Luxe Brewer Thermal will beep to let you know your coffee is ready.
The thermal carafe is particularly impressive. The more coffee you brew, the better it will hold its heat. Having said that, even when I prepared only half a carafe, the contents were still at 149ºC / 65ºF after four hours. That's slightly hotter than you'd want for drinking immediately without a splash of cold milk. In fact, the first time I used the Luxe Brewer Thermal, I wasn't sure it had actually finished because even though it was full of piping-hot coffee, the outside of the jug was cold to the touch.
Once you've brewed a pot, the machine’s display will show how long ago it was made, which is handy for households with multiple coffee-drinkers.
Brew settings are adjustable if you want to tweak the flavor of your coffee, with options including bloom time and brew temperature (Image credit: Future)
I also like its large, ergonomically designed handle, which matches that of the brew basket assembly, and makes it easy to carry and pour even when full.
The default settings worked very well with my freshly bought and ground beans, but if you find the flavor isn't quite to your taste, selecting the "custom" option will let you tweak the bloom volume (the amount of hot water dispensed onto the ground coffee for pre-infusion), bloom time (how long the coffee is allowed to pre-infuse), brew temperature, and flow rate (how rapidly the water is dispensed onto the coffee).
The Sage Luxe Brewer Thermal is also capable of cold-brewing, but you might not be able to see this option on the screen at first. That's because the coffee needs to steep in the basket for 24 hours, and the basket has a maximum capacity of four cups. If there's too much water in the machine's tank, it won't be offered.
The Sage Luxe Brewer Thermal has a dedicated button for delayed start. Just tap it, use the dial to set the timer, and it's ready to go (Image credit: Future)
Before cold-brewing, you'll be prompted to remove the lid from the carafe so the water remains in the brew basket, and the timer will begin counting down. Once the 24 hours are up, you can position the lidded carafe to release your brew. As you would expect from cold-brew made the conventional way, the flavor is pleasingly rounded and rich, with a sweeter profile than coffee prepared hot.
It's simple, but very well executed, like all of this machine's features. Although there’s a selection of customization options, there are no unnecessary frills. Drip coffee shouldn’t be complicated, and with the Luxe Brewer Thermal, it isn’t.
Should you buy the Sage Luxe Brewer Thermal
Buy it if
You really enjoy drip coffee
The Luxe Brewer Thermal will do your beans justice, and keep your batch brew hot for hours without stewing it on a hotplate. You can fine-tune brew settings if you want; but, ultimately, it keeps things simple and does them very well.
You enjoy authentic cold-brew
There's no shortage of coffee makers that claim to make authentic-tasting cold-brewed coffee, but the Luxe Brewer Thermal does it the traditional way by steeping the grounds for 24 hours. It's easy, convenient, and makes virtually no mess.
Don't buy it if
You want a traditional-looking batch brewer
The Luxe Brewer Thermal has a distinctly modern look with its brushed metal finish and clean lines. If you want a more conventional-looking brewer, take a look at the Moccamaster KBGV Select instead (see below).
You want the cheapest option
The Luxe Brewer Thermal carries a mid-range price tag, and there are definitely cheaper options available, although they don't offer the same performance.
Sage Luxe Brewer Thermal: also consider
If you're not sure whether the Sage Luxe Brewer Thermal is the right coffee maker for you, here are two other options to consider:
Moccamaster KBGV Select
The Moccamaster comes highly recommended if you want a more striking machine, although it relies on a hotplate rather than an insulated carafe to keep your drink hot, and stewing for 100 minutes can have a detrimental effect on the taste of your drink.
I really wanted to love the super-smart Aiden, which automatically calculates the optimum brew settings for your beans, but it's let down by an insulated carafe that just doesn't hold the heat like the Luxe Brewer Thermal's pitcher.
I used the Sage Luxe Brewer Thermal with tap water and the supplied water filter, with the machine set to the recommended water hardness setting. I used freshly bought coffee from a local roaster (a blend of Brazilian and Columbian beans), ground at home immediately before using.
I used the machine on its default hot brewing settings, then experimented with adjusting options including bloom temperature, bloom time, and brew temperatures. I also used the delayed start function to start brewing first thing in the morning, and used the cold-brew function several times, comparing the taste of coffee brewed this way to prepared hot.
After brewing a batch of hot coffee, I tested the temperature every hour with a chef's thermometer to see how well the carafe retained heat.
The Dell 16 Premium is Dell’s newest flagship machine for professionals, creatives, and developers who demand a blend of portability, performance, and polish, and it has a pretty high bar to clear.
Its predecessor, the Dell XPS 16, was consistently one of the best laptops produced in every year it was available, and a lot of XPS fans were disappointed to hear about its rebranding. But, at the end of the day, that’s really all it is, as the 16 Premium is everything people loved about the XPS 16 in recent years along with some fancy new tricks.
Starting at $1,799.99 / £1,699 / AU$4,379.10, the Dell 16 Premium isn’t necessarily cheap, but it is fairly in line with similar creative-focused laptops like the MacBook Pro, and given how often Dell has sales on its laptops, you can often find it for much cheaper than the competition.
There are a few configuration options available, but you do start off with an Intel Core Ultra 7 255H CPU with Intel Arc 140V graphics, 16GB LPDDR5x RAM, a 512GB SSD, and a 16.3-inch non-touch 2K display. From there, you can add in RTX 5050, RTX 5060, and RTX 5070 GPUs, depending on the region, and configure it up to 64GB memory and 4TB SSD storage (though these options will limit which GPU you can pick).
Right now, the Dell 16 Premium is on sale starting at $1,549.99 in the US, while the review configuration is available for $2,799.99, a $400 discount.View Deal
What truly sets it apart, though, is the outstanding 16.3-inch 4K OLED touchscreen with 120Hz refresh rate, perfect for high-res content creation, editing, and media consumption, though the OLED display will substantially cut into the device’s battery life.
With premium build quality, great speakers, and modern I/O, this laptop nails almost everything it sets out to do, though its borderless touchpad and keyless function bar design remain controversial.
All that said, chances are you’re really looking for performance with this laptop, and here, the unit I reviewed often ran circles around the competing MacBook Pro 16-inch with M4 Pro, especially in creative workloads where the MacBook Pro’s strong industry reputation does a lot of heavy lifting. In this regard, the Dell 16 Premium is easily the best laptop for creative pros who want MacBook Pro performance on a Windows 11 device.
Dell 16 Premium: Price & availability
(Image credit: Future / John Loeffler)
How much does it cost? Starts at $1,799.99 / £1,699 / AU$4,379.10
When is it available? It's available now
Where can you get it? You can buy it in the US, UK, and Australia through Dell’s website and other retailers.
The Dell 16 Premium is available now in the US, UK, and Australia through Dell’s official website and major retailers. Prices start at $1,799 in the US, £1,699 in the UK, and AU$4,379.10 in Australia.
Upgrading the configuration can significantly increase the price, but even when the price is maxed out, the highest level configuration is still substantially less than a competing MacBook Pro 16-inch with M4 Pro, much less one with an M4 Max chip.
Value: 4 / 5
Dell 16 Premium: Specs
(Image credit: Future / John Loeffler)
Up to RTX 5070 GPU
Up to Thunderbolt 5
Wi-Fi 7
Dell offers multiple configurations of the Dell 16 Premium laptop across different regions. The starting models include a Core Ultra 7 processor, 16GB of LPDDR5X RAM, 512GB SSD, and integrated Intel Arc graphics (Australia starts with an RTX 5050 GPU), as well as a 2K IPS non-touch display.
1 x 3.5mm combo jack, 3 x Thunderbolt 4 Gen 2 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
1 x 3.5mm combo jack, 3 x Thunderbolt 4 Gen 2 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
1 x 3.5mm combo jack, 3 x Thunderbolt 4 Gen 2 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
Battery
99.5WHr
99.5WHr
99.5WHr
Wireless
Wi-Fi 7, BT 5.4
Wi-Fi 7, BT 5.4
Wi-Fi 7, BT 5.4
Camera
1080p IR camera
1080p IR camera
1080p IR camera
Weight
4.56 lbs | 2.06kg
4.56 lbs | 2.06kg
4.56 lbs | 2.06kg
Dimensions
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
The max spec on the 16 Premium vary by region, with the US topping out at an RTX 5070 GPU, which also comes with three Thunderbolt 5 ports rather than the three Thunderbolt 4 ports on RTX 5060 models and lower. In the UK and Australia, there are no RTX 5070 configurations available yet, but they do max out with a 4TB PCIe SSD. All models max out at a UHD+ (2400p) OLED panel with 100% DCI-P3 color coverage.
1 x 3.5mm combo jack, 3 x Thunderbolt 5 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
1 x 3.5mm combo jack, 3 x Thunderbolt 4 Gen 2 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
1 x 3.5mm combo jack, 3 x Thunderbolt 4 Gen 2 (DP 2.1, Power Delivery), 1 x microSDXC 7.1
Battery
99.5WHr
99.5WHr
99.5WHr
Wireless
Wi-Fi 7, BT 5.4
Wi-Fi 7, BT 5.4
Wi-Fi 7, BT 5.4
Camera
1080p IR camera
1080p IR camera
1080p IR camera
Weight
4.65 lbs | 2.11kg
4.65 lbs | 2.11kg
4.65 lbs | 2.11kg
Dimensions
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
14.1 x 9.4 x 0.75 ins | 358.1 x 240 x 19mm
All configurations come with Wi-Fi 7 and Bluetooth 5.4, a substantial boost over the rival MacBook Pro 16-inch, as well as a microSDXC 7.1 slot.
The configuration I tested for review is the maximum configuration available in the US.
Specs: 5 / 5
Dell 16 Premium: Design
Gorgeous OLED display
Excellent port selection
Trackpad and function key row still controversial
Design-wise, there is little difference between the Dell 16 Premium and the Dell XPS 16 it replaces. The same borderless trackpad and keyless function bar remain from the XPS, and for the most part, the form factor is essentially unchanged.
(Image credit: Future / John Loeffler)
The touchbar is definitely one of the more controversial design choices of the Dell 16 Premium, held over from the earlier XPS redesign from 2023. It's a bit of an accessibility challenge for those who struggle with low vision, as the only thing that indicates where a given function key is is a backlit label on a completely smooth and flat glossy surface.
Even if you don't have limited vision though, if there's an especially bright light (say, a sunny day outside), finding any given F-key might be challenging.
(Image credit: Future / John Loeffler)
Likewise, the borderless trackpad isn't great either, and for similar reasons. It takes some time to learn and figure out where exactly the trackpad is, but once you do, it works pretty well.
The keyboard is ok. It's never been the best feature on the Dell XPS line, but it's not terrible and functions well enough.
(Image credit: Future / John Loeffler)
For ports, you get at least three Thunderbolt 4 Gen 2 ports, a MicroSD card slot, and a 3.5mm combo jack. This is about as much as you can expect on a chassis this size, and while it would be nice to have a USB-A port, there is an adapter dongle that you can buy while configuring your laptop (about $35) that lets you get HDMI 2.0 and USB-A 3.0 connectivity if your have a mouse and monitor that require it.
(Image credit: Future / John Loeffler)
The audio is pretty good on the 16 Premium, largely thanks to the top-firing speakers, but it's not spectacular. If you plan on working on audio projects, a headset would be advised.
(Image credit: Future / John Loeffler)
The webcam is a 1080p IR camera, meaning that it's compatible with Windows Hello, and it's fairly good for video conferencing and the like. That said, it lacks a physical privacy shutter, which isn't really acceptable in 2025, so I have to take some points off for that.
(Image credit: Future / John Loeffler)
While it might seem like I have a lot of complaints about the design of the 16 Premium, I only highlight the above issues because they are somewhat controversial in some corners, as is the rebranding away from XPS to Premium.
I get those concerns, but in my estimation, this is an exceptionally built laptop, and the issues I have with it don't detract that much from the overall quality of the device. If you opt for the OLED panel rather than the base IPS, pretty much every other consideration feels like nitpicking for a device that looks and feels great—better than the MacBook Pro in many ways.
Design: 4 / 5
Dell 16 Premium: Performance
(Image credit: Future / John Loeffler)
Often outperforms the MacBook Pro 16-inch with M4 Pro
Discrete RTX GPU embarrasses the MacBook Pro in several workloads
Not a bad gaming laptop either
Ultimately, if you're paying this much for this laptop, performance is going to be front of mind, especially since this is really targeted toward the MacBook Pro creative crowd.
In that regard, the 16 Premium might even be a better creative laptop than the MacBook Pro 16-inch, despite the strong performance of the MacBook Pro 16-inch in some areas.
In terms of synthetic CPU performance, the MacBook Pro 16-inch with M4 Pro greatly outperforms the Dell 16 Premium in workloads like GeekBench 6.4.
However, once you start adding in real-world tests that actually test its performance in workloads creatives and gamers are actually interested in, the MacBook Pro only wins out in our PugetBench Photoshop benchmarks. Otherwise, the RTX 5070 GPU in the 16 Premium wrecks the MacBook Pro 16-inch just about everywhere else.
Now, the MacBook Pro 16-inch can be configured with an M4 Max chip, which might substantially change the comparative assessment, but it would add more than a grand to the price you'd pay compared to the best Dell 16 Premium.
Plus, even though the MacBook Pro 16 can now play Cyberpunk 2077 natively, Macs just aren't serious PC gaming devices. They've come a long way in recent years, but you simply don't have anything concerns about that with the Dell 16 Premium. If a game is on Steam, the Dell 16 Premium will be able to play it, something that even the best MacBook will never be able to claim.
Performance: 5 / 5
Dell 16 Premium: Battery Life
How long does it last on a single charge? 5 hours, 18 minutes
So, there is a major caveat when it comes to battery life on the 16 Premium unit I tested. OLED displays are notoriously unforgiving toward battery life. Add in the power-hungry RTX 5070 GPU, and we are really talking about battery life that is just slightly better than you'd find with the best gaming laptops.
With a max battery life of about 9 hours, according to Dell, the OLED configuration cannot keep pace with the MacBook Pro 16-inch, which can make it about 20 hours on a charge in our testing. In my testing, the Dell 16 Premium only gets about 5 hours in mixed use, and at best, about 2.5 hours under heavy load.
Of course, the MacBook Pro 16-inch isn't going to make it 20 hours if it's playing Shadow of the Tomb Raider or rendering a 4K video overnight on battery power, so the difference between the two laptops is probably closer than my tests show. But there's no getting around the fact that the MacBook Pro 16-inch is going to last far longer than the Dell 16 Premium, and that's something to consider.
Battery Life: 3 / 5
Should you buy the Dell 16 Premium?
(Image credit: Future / John Loeffler)
Dell 16 Premium Scorecard
Category
Notes
Rating
Value
Premium priced, but delivers excellent performance and features
4 / 5
Specs
Lots of options, including powerful GPUs with Thunderbolt 5 and a gorgeous OLED display.
5 / 5
Design
Though it has great port selection, display, and aesthetics, there are legacy issues from its XPS heritage.
4.5 / 5
Performance
Simply outstanding performance across every workload, beating out the MacBook Pro 16-inch in all but a few cases.
5 / 5
Battery Life
Not great if you get an OLED panel, but better than other similar laptops with its specs.
3 / 5
Final Score
On balance, if the Dell 16 Premium fixed some of its design issues, it would be a true MacBook Pro killer, but it does battle Apple's best to a draw.
4.3 / 5
Buy the Dell 16 Premium if...
You want a high-performance laptop with discrete graphics With up to an RTX 5070, the Dell 16 Premium has outstanding configuration options for top-tier performance.
You need a stunning OLED display for creative work The OLED display option is simply gorgeous and fantastic for creative pros.
Don't buy it if...
You need long battery life The battery life on the 16 Premium is not great, but it's in line with what you'd expect for an OLED laptop.
You're on a tight budget The base spec for this laptop starts out expensive and only gets pricier the better you configure it.
Also consider
Apple MacBook Pro 16-inch If you're considering the Dell 16 Premium, the only other laptop worth considering is the MacBook Pro 16-inch, especially if you're a creative pro.
I ran it through our standard battery of benchmark tests
I used the Dell 16 Premium for everyday work and creative tasks for about two weeks, including writing this review and editing all the photos therein on the device.
I put it through our standard battery of benchmark tests, as well as used it for everything from creative work to gaming to really push it to its limits.
I've tested several dozen laptops for TechRadar over the past several years, so I am very familiar with what makes a laptop a great value for its market, and my extensive experience gives me insight that lets me better assess its benchmark results.
I was eager to get my hands on the budget-friendly Amazfit Bip 6 to see if it matches up to the likes of the CMF Watch 2 Pro or Amazfit Active 2, our five-star best cheap smartwatch pick. When we reviewed the Amazfit Bip smartwatch back in 2019, we praised its amazing value, stylish design, and excellent companion app. Now at version 6, the Bip 6 is better than ever.
Across the board, the Bip 6 delivers. A sleek design, copious number of workout options, and onboard GPS all contribute to delivering a smartwatch that rivals many of the best smartwatches and fitness trackers. That’s not all the Bip 6 can do though, and it’s not quite all positive. However, considering its low price, it certainly delivers where it counts.
(Image credit: Future / Paul Hatton)
Amazfit Bip 6: Specifications
Price:
$79.99 US / £79.90 UK / AU$169
Dimensions:
46.3 x 40.2 x 10.45mm
Weight:
27.9g without strap
Case/Bezel:
Aluminum alloy and fiber-reinforced polymer
Display:
Size: 1.97-inch AMOLED 390x450px PPI 302
GPS:
Yes
Battery life:
Up to 14-days battery life
Connection:
Bluetooth
Water resistance:
5 ATM
Amazfit Bip 6: Price and availability
$79.99 US / £79.90 UK
An impressively good watch for the price
The Amazfit Bip 6 smartwatch is one of a growing number of budget-friendly smartwatches that deliver surprisingly good specs. You can pick it up for only $79.99 US / £79.90 UK with available colorways including black, red, and stone. By way of comparison, the five-star Amazfit Active 2 costs $99.99 US / £99.99 UK. AU pricing is TBC.
Value score: 4.5/5
Amazfit Bip 6: Design
(Image credit: Future / Paul Hatton)
1.97-inch AMOLED display
Liquid silicone strap
5 ATM water resistance
Let’s turn our attention to the design and build quality of this watch. Straight out the box, I was amazed by how good it looked. I had seen pictures of it, but because of the low price I was expecting to receive a poorly-built smartwatch. Sorry for my pessimism, Amazfit, you’ve ended up exceeding my expectations.
The frame is made of aluminum alloy while the case is fiber-reinforced polymer. It’s ever-so-slightly larger than the Bip 5, although not noticeably. I appreciated how flush it sat on my wrist and is light enough to blend into the background, even when exercising.
This smooth, bevelled metal case houses a gorgeous 1.97-inch AMOLED display which is an upgrade from the TFT on the previous iteration. This results in higher contrast, vibrant colors, and lower power consumption. And at a peak brightness of 2000 nits, I had no problem viewing the screen in even the brightest of lighting conditions.
The screen has a 380 x 450 resolution and 302 PPI, which isn’t far short of the Apple Watch Ultra. All of this is protected by 2.5D tempered glass so you don’t have to worry about it smashing – within reason, that is.
The watch is operated with two buttons located on the right-hand side of the case. They are large enough to be easily locatable but not big enough to get in the way. Personally, I love wearing a smartwatch with a crown button because it helps me navigate through the long list of workout options. As much as I missed it on the Bip 6, I soon got used to swiping the touchscreen instead.
The liquid silicone strap is comfortable, although a little awkward to put on. This is because the process of tucking the strap away actually clamps the watch in tighter. This made it difficult to reliably find the right position for the catch time after time. To provide a high level of choice and individuality, the strap can be purchased in a variety of different colors including black, charcoal, stone, red, and blush.
The Bip 6 has a water-resistance grade of 5 ATM, which means it can withstand water pressure down to 50 meters. Despite this, it’s not designed to be taken swimming for long periods of time or for intense water sports. I’m not doing either of those but have worn it in the shower and not encountered any problems at all.
Design score: 4/5
(Image credit: Future / Paul Hatton)
Amazfit Bip 6: Features
24/7 Health monitoring and over 140 activity modes
Make and answer calls
Track progress through the Zepp app
As well as an AMOLED display, 5ATM water resistance, and on-board GPS, the Bip 6 delivers an impressive range of health monitoring and more activity modes than you could shake a stick at, alongside functionality for making and answering phone calls.
First up is Amazfit's BioTracker technology, enabling round-the-clock health monitoring. This includes heart rate, blood-oxygen levels, stress levels, and sleep quality. There’s nothing out of the ordinary or particularly special but strong for a budget smartwatch.
Things get a little more exciting when we get into activity modes. Not only are there over 140 of them including running, cycling, and swimming, but there’s also a dedicated HYROX race mode. I’ve never actually partaken in one of these races but if you’re into HYROX,this would be the ideal smartwatch for you. Tracking through the series of 1km runs and various functional fitness tests would be a nightmare on any other smartwatch, but with the Bip 6 all parts of the set order of exercises are handled for you.
Thanks to a built-in microphone and Bluetooth technology, the Bip 6 is able to make and answer calls like a pro. You’ll also be able to receive notifications and reply to texts using Zepp Flow.
Health tracking and activity records can be accessed through the watch but the most extensive insights are available through the Zepp app. If you’d like even more advanced wellness information then you’ll have to subscribe to Zepp Aura inside of the Zepp app itself.
Features score: 4/5
(Image credit: Future / Paul Hatton)
Amazfit Bip 6: Performance
Single-frequency GPS, but accurate
Zepp flow streamlines using the phone
Positive user-experience
In terms of using the smartwatch, everything was very positive. The watch wakes up quickly and reliably when the wrist is rotated and the interface is adequately responsive. The watch lost pairing with the app a few times but re-pairing was quick and painfree. Data such as notifications and weather information were also delivered promptly and effficiently.
The Bip 6 also features built-in GPS, although it’s only single frequency at this price. Despite the lack of dual-frequency GNSS technology I found the Bip 6 to be both reliable and accurate. If you need super accurate tracking even through densely built-up areas then you’ll be better off with a dual-frequency watch such as the Garmin Forerunner 255 instead. That being said, I did take the Bip 6 into a dense forest and it had no problems picking up GPS within seconds.
During walks, runs, and cycling, I tested the Bip 6 alongside the Suunto Race S which is my usual tracking preference. I was pleasantly surprised to find that many of the results were comparable, including heart rate, pace, distance traveled, and more. I also love how granular the Zepp app presents all this data, with in-depth graphics, plenty of stats, and bar chart dials. Being able to compare similar types of workouts over a period of time was also very helpful.
The Bip 6 also supports offline maps which helps when you know signal is going to be sketchy. By downloading unknown routes ahead of time, I was able to guarantee that navigation wouldn’t be a problem.
It is possible to play music while working out, but you’ll have to download music to the watch first. The lack of support for music streaming services like Spotify means you’ll have to be prepared ahead of time and preload your favorite music onto the watch. I like that it’s possible to listen to music through the watch, but the lack of convenience is a negative for the overall experience.
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Battery life is impressive, especially given the price of the watch. The battery capacity has actually been raised from previous models from 300mAh to 340mAh, boosting overall performance and offering 14 days battery life with typical usage. By tracking around one or two activities per day, I found the watch actually lasted between 15 and 20 days.
As soon as I increased that and made use of the GPS more frequently, I quickly found that the battery life dropped to nearer 10 days. Recharging was possible through the custom Amazfit charging attachment that connects to the back of the watch. My only gripe was that there was no USB-C cable included, so you’ll need to source that yourself. A full recharge from empty took 120 minutes.
Finally let’s talk about Zepp Flow. This feature allows users to operate the watch using simple voice commands. Once I became familiar with the range of accepted commands, I found myself hardly using the GUI and associated buttons. I was able to adjust settings, check health data, start workouts, and reply to notifications with ease.
If Sam Altman and Jony Ive have their way, then the future of devices will look very different to what we have today. Devices will likely become entirely unobtrusive and operated solely with the voice. The Bip 6, with Zepp Flow, appears to be a step in that direction and Amazfit has absolutely nailed the implementation. I am excited to see how it pushes this design even further in future iterations.
Performance score: 4/5
Amazfit Bip 6: Scorecard
Category
Comment
Score
Value
You’ll be hard-pressed to find a more capable smartwatch at this price point.
4.5/5
Design
A great-looking watch that is comfortable to wear.
4/5
Features
The Bip 6 does all the basics well with little to set it apart from the rest.
4/5
Performance
Accurate GPS and seamless operation using Zepp Flow.
4/5
Total
A well-rounded smartwatch that offers a lot given the budget-friendly price.
4/5
Amazfit Bip 6: Should I buy?
(Image credit: Future / Paul Hatton)
Buy if it...
You want your money to go further At $79.99 US / £79.90 UK you’ll be amazed at how much performance and quality you get for the price.
You like simple and sleek design The Bip 6 looks more premium than the price tag would suggest. The materials give away its budget status but it still looks nice.
You want GPS tracking With onboard GPS you’ll be able to track your workouts to your heart’s content.
Don't buy it if...
You’re put off by paid subscriptions Access to wellness and personalized reports will require Zepp Aura, a subscription-based service.
You need the very best GPS With single frequency GPS you might find you have problems in densely built-up areas.
Also consider
Fitbit Charge 6
A little bit more expensive but still relatively affordable
Having worn the Amazfit Bip 6 for two months, I’ve had plenty of opportunity to get a proper feel of what the watch is like in reality. My testing has covered all elements of the watch including ‘smart’ features alongside the health and fitness tracking parts. I’ve also had it on at night to give the sleep tracking a rigorous test. This is a watch that I’ll continue to enjoy wearing, not only from a comfort point of view but also from a performance perspective.
Another day, another intriguing FiiO product. Today it’s the BTR17 portable Bluetooth DAC/headphone amplifier, and it seems safe to say it represents another day of FiiO business as usual.
The BTR17 is small, but it’s packed with functionality and specified in a way that seems beyond the tiny physical confines of the device itself. Between Bluetooth 5.4 with top-of-the-shop codec compatibility, a pair of ESS ES9069Q DACs, an disproportionate amount of power when used as a desktop headphone amp, decent battery life, the ability to deal with enormously high-resolution digital audio files, and a choice of balanced or unbalanced headphone outputs, it’s obvious FiiO has endeavoured to do the right thing here.
And that impression of ‘good intentions’ becomes even stronger when you hear the BTR17 in action. There are qualitative differences, of course, between using the FiiO as a wireless receiver and using it as a dongle hard-wired to a smartphone or laptop – but what doesn’t alter no matter the circumstances are the broad strokes of its sonic character.
And generally, it’s a character that’s fast, insightful, properly controlled and very satisfying to listen to. Or, at least, it is if you’re not expecting comparable bass power to the bass speed that’s on display here - the FiiO BTR17 is a rapid, direct listen, but it’s far from the chunkiest sound around. Investigating your options in the menus can bring about some changes in character, but they’re exclusively to the detriment of the device’s fundamental character and attitude.
Come on then, is it still one of the best portable DACs available for this money? Yes, with one caveat (which I'll come to).
If the balance is not to your taste, you’ll look elsewhere/. But those who value speed and dexterity of sound as much as (if not more than) straightforward ‘wallop’ will enjoy the BTR17 no end.
FiiO BTR17 review: Price and release date
(Image credit: Future)
Launched in early November 2024
Priced $219 / £179 / AU$349
The FiiO BTR17 portable Bluetooth DAC/headphone amplifier is on sale now, and in the United Kingdom it sells for no more than £179. In the United States it’s currently $219* and in Australia you’re looking at AU$329. So no matter the territory you’re shopping in, the BTR17 seems notable value for money.
If you don't mind wired connections of course, the world isn't exactly hunting high and low for an affordable USB DAC (see the pricier $499 / £449 / AU$769, the iFi GO Bar Kensei, the iFi Go Link Max at just $79 / £79 / AU$139 the five-star iFi hip-dac 3 at $199 / £199 / AU$349 for starters). But nevertheless, the combination of price and wireless specification could win out here…
(*subject to tariff-related change on a seemingly daily basis.)
FiiO BTR17 review: Features
(Image credit: Future)
32bit/768kHz and DSD512 support
Bluetooth 5.4 with LDAC and aptX Lossless compatibility
650mW + 650mW balanced power for headphone amplification
It shouldn’t really come as any kind of surprise at this point that FiiO has specified one of its products in a manner that might easily shame an equivalent product from an alternative brand. And yet I find I’m still mildly startled but just how far into town FiiO has gone with the BTR17.
Regardless of the way the digital audio information gets on board, either by USB-C or via Bluetooth, it’s dealt with by a pair of ESS ES9069Q DACs that are able to handle every major file type up to 32bit/768kHz and DSD512 resolution. If you decide to go with Bluetooth, you have the luxury of the 5.4 version with codec compatibility all the way to LDAC and aptX Lossless – the use of a Qualcomm QCC5181 Bluetooth chip to do the necessary means the FiiO is LE Audio-compliant, too.
Use the BTR17 in ‘desktop’ mode with its ‘power in’ USB slot connected to a source of USB power (FiiO provides a little length of monocrystalline silver- and copper-plated eight-strand USB-C / USB-C cable to ensure clean power and accurate data transfer)and it can churn out a substantial 650mW + 650mW of balanced power. This is the sort of output more commonly associated with bigger desktop headphone amps, and is ample to drive even quite truculent headphones.
If you’re using battery power rather than USB-C power, the BTR17 will run for anywhere between seven hours (making a Bluetooth connection, using a power-hungry codec, driving balanced headphones via the 4.4mm output and listening at hefty volume) and ten hours (in ‘phone’ mode, at modest volume, driving headphones via the unbalanced 3.5mm output and listening to stuff of no more than 16bit/44.1kHz resolution). Charging from ‘flat’ to ‘full’ is a 90-minute job.
Unsurprisingly, there’s more – just as there was with the older FiiO BTR7 Bluetooth DAC (which is not to be confused with the newer model you're reading about today). The BTR17 has a three-stage, ten-rail power supply, and it has multi-stage architecture of the type FiiO fits to its pricey digital audio players. It has a ‘driver-free’ mode that means it can connect to a PS5, a Switch or something like that directly, without the need for downloaded drivers. It has integrated DC output and temperature detection to protect the device if conditions take a turn for the abnormal. And I could go on - but let’s just wrap this section up by saying FiiO has laid in on, specification-wise, with a trowel here.
Features score: 5 / 5
(Image credit: Future)
FiiO BTR17 review: Sound quality
Great sonic momentum and rhythmic positivity
Detailed and insightful
‘All or nothing’ EQ and filter adjustments
I’ve heard a few DAC/headphone amp devices lately that have sounded muscle-bound and barrel-chested in the manner of a bulldog. The FiiO BTR17, by way of happy contrast, is more of a greyhound.
There’s a rapidity, a kind of entirely naturalistic momentum, to the FiiO’s sound no matter if it’s receiving its digital audio information wirelessly via Bluetooth or through one of its USB-C sockets. A fleet-footed recording like Broadcast’s Black Cat fairly motors along – the BTR17 expresses the rhythm with complete conviction, and the tune stays on the front foot as result. There’s nothing forced about the way it’s presented, though - it doesn’t hang around, but neither does it feel like it’s being prodded forwards.
Part of this impression comes from the way the BTR17 handles the leading edge of low-frequency sounds – there’s no overhang or slurring, instead the FiiO snaps into bass information with real purpose. There are some minor issues at the bottom of the frequency range, and I’ll get to those – but there’s no arguing with the speed this little device can invest a recording with.
This is not at the expense of organisation, either. The FiiO creates a decently spacious and easy-to-understand soundstage, and can spread out even complex recordings to the point that individual elements are easy to highlight. There’s plenty of detail available at every part of the frequency range, and the BTR17 is just as attentive to fleeting and/or very minor occurrences as it is to the broader strokes. The upshot is a presentation that seems very much like it’s the complete picture.
Overall tonality is, in almost every circumstance, quite carefully neutral and uncolored, so if you play a warm and sepia-coloured recording like Johnny Too Bad by The Slickers, or a blue-ish and low-temperature number like Floating World by Zodiac Free Arts Club, what goes in is what comes out. The BTR17, left to its own devices, seems perfectly happy not to stick its oar in.
Integration of the frequency range is good, too, with no area being overplayed. I’ve heard plenty of products like this that will ramp up the bottom end or shove the midrange forwards, but that’s the FiiO’s scene at all.
There’s not an awful lot of meat on the low-frequency bones here, though. The BTR17 can dig fairly deep and hit reasonably hard, but low-end substance is in fairly short supply. Of course, a positive knock-on of this trait is that speed and manoeuvrability I’ve already discussed – but there’s also a downside which anyone who’s interested in bass for the sake of bass will already have worked out for themselves.
There are options in the device’s menus to finesse the EQ settings, of course, and also to investigate various filters – you might think this slightly flyweight presentation could be mitigated somewhat this way. But the effects of each are mild in the extreme, right until the moment they become rather ham-fisted and end up spoiling the carefully shaped low-frequency response. You can make the BTR17 sound weightier than it really wants to if you set your mind to it – but you’ll be affecting its speed and rhythmic positivity at the same time. And not in a good way.
Sound quality: 4 / 5
FiiO BTR17 review: Design
(Image credit: Future)
87 x 41 x 16mm (HxWxD)
Black or blue finishes
73g
When a product is sincerely intended to be ‘portable’, design has to take a back seat to ‘getting everything into a package as small and light as is realistically possible’. So apart from the little ledge beneath the 33mm screen on the front of the BTR17 and the mildly interesting ‘turn/push’ control at the top left, its 87 x 41 x 16mm (HxWxD), 73g chassis is entirely unremarkable. And that’s the case regardless of which of the black or blue finishes you choose.
There’s absolutely nothing wrong with the build quality here, though, nor the standard of finish. The BTR17 is almost entirely plastic, but it’s reasonably tactile and seems made to last.
Design score: 5 / 5
(Image credit: Future)
FiiO BTR17 review: Usability and setup
Tiny physical controls
Full-colour screen
Staggeringly in-depth control app
The BTR17’s 33mm display may look unhelpfully small, but it’s a crisp, full-colour IPS job and manages to legibly confirm file type or Bluetooth codec, sample rate, EQ setting, battery life and volume level all at the same time. It also gives access to menus that allow adjustment to gain gradients, audio filters, a choice of EQ presets, screen brightness and so on.
You navigate the menus using the rotary control on the top left edge of the BTR17. It feels and looks good, and operates with pleasant positivity – and it also gives access to volume control, ‘play/pause’ and telephony functions. There are other controls arranged beneath it down the edge of the machine – they are, inevitably, very small, and their labelling is even smaller. But take the time to commit their functions to memory and you can deal with ‘skip forwards/backwards’, ‘power on/off’, select ‘Bluetooth’, ‘phone’ or ‘PC’ your usage mode, and switch ‘desktop’ mode on or off.
Those usage modes have a big part to play in the BTR17’s battery life. In ‘PC’ mode, it’s powered by the computer it’s connected to. In ‘phone’ mode, its internal battery contributes to power supply, which reduces the load on your smartphone. In ‘BT’ mode, all the power is coming from the FiiO’s internal battery.
Physical connection to a computer or a smartphone is via one of the two USB-C slots on the bottom of the BTR17. Either can be used for charging and for data transfer, and one is also for power input when the device is in ‘desktop’ mode. At the opposite end of the device, meanwhile, there are Back in the mainstream world, there are a couple of headphone outputs - one is an unbalanced 3.5mm socket, the other a 4.4mm balanced equivalent.
There’s a huge, almost unnecessarily extensive, amount of functionality available in the ‘FiiO Control’ app. Want to adjust the ‘double-click’ function of those physical ‘skip forwards/backwards’ buttons, or create a custom EQ using a ten-band equaliser, or switch ‘distortion compensation’ in a couple of harmonic ranges on or off, or adjust the channel balance between ‘left’ and ‘right’? This is where you do it. If you want a slider to control the length of time the BTR17’s screen stays on, or how bright it is, or how long it stays switched on while it’s at rest, you can do it here too. Unless you’re the sort of person who can’t rest until they’ve customised the minutiae of their audio equipment’s set-up and performance, it is likely to seem like overkill.
Usability and setup score: 4 / 5
FiiO BTR17 review: Value
You can't pick fault with the value for money
Performs its duties admirably
Obviously it’s important to judge ‘value’ on a basis other than that of ‘how much stuff do I get?” – because while the FiiO BTR17 is necessarily small and light, it’s got a lot of functionality and it performs really well.
Most USB DAC/headphone amps at this sort of money don’t have a wireless aspect to their performance. Very few have a display or a control app, and fewer still have the sort of alacrity of sound the BTR17 can summon. Its sonic attitude will not be for everyone, but for those who are partial, there is excellent value for money to be had here.
Value score: 5 / 5
Should I buy the FiiO BTR17?
Attributes
Notes
Rating
Features
Even allowing for FiiO being FiiO, this thing is comprehensively specified
5/5
Design
It's super small and still has a useful screen
5/5
Sound quality
Detailed, agile, neutral – just could be a tiny bit punchier
4/5
Value
It would be an error to argue with the sound-per-pound value here
5/5
(Image credit: Future)
Buy it if...
‘Speed’ and ‘detail’ do it for you where sound is concerned There’s a dexterity and insight to the way the FiiO presents music that is quite habit-forming after a while
You enjoy a through specification FiiO has laid it on with the proverbial trowel here - there are alternative products costing much more than this that aren’t specified as impressively
You enjoy an even more thorough control app 'Granular’ is too weak a word to describe the level of influence the app lets you exert over the BTR17
Don't buy it if...
You’re after low-frequency substance The bass sounds the BTR17 generates are detailed, straight-edged and deep - but they’re not as weighty as some listeners will require
You don’t like having to make choices What do you want the buttons to do? How long do you want the screen to stay on? How bright would you like it? Decisions, decisions…
Your eyesight isn’t all it used to be This is a necessarily small product, so don't be surprised if the display and, especially, the physical controls seem all-but invisibleView Deal
FiiO BTR17 review: Also consider
The iFi Go Link Max is a great-sounding USB-C DAC/headphone amp that’s compact and well-made – but it doesn’t have Bluetooth connectivity.
Used while working, while commuting and in the car
Listened in wireless Bluetooth mode, and using wired options
I used the BTR17 as a desktop DAC/headphone amp, connected to my Apple MacBook Pro. I used it connected to an Apple iPhone 14 via its USB-C socket, too, which allowed me to use wired headphones with a device with no headphone socket – and I also connected it wirelessly via Bluetooth to the smartphone, just for the sake of completeness.
I also found it a useful device when in a car with no wireless connectivity – Bluetooth from my smartphone to the FiiO, and the out of the BTR17’s 3.5mm unbalanced headphone socket to the ‘aux’ input of the in-car audio system. In every circumstance, no matter the type of connection or the type of music playing, the little FiiO was always a speedy and revealing listen.
The Joy-Con 2 controllers are what you’ll get packaged with your Nintendo Switch 2 console. They differ greatly from the likes of the DualSense or Xbox Wireless Controller in that the Joy-Con 2 are essentially two separate gamepads that can be used either combined as one, or individually for local multiplayer.
From a design standpoint, that makes the Joy-Con 2 quite clever, as was the case with the original model. For families and at social gatherings, they can make access to multiplayer easier - even if their small size doesn’t make for the most comfortable of play sessions.
The Joy-Con 2 controllers do improve things on this front. They’re slightly larger than the 2017 model and more ergonomically sound. Using them both for handheld play, or with the (included) Joy-Con 2 grip, the play experience is serviceable. While I much, much prefer the overall feel of the Nintendo Switch 2 Pro Controller, you won’t be hard done by with the Joy-Con 2 thanks to its build quality improvements, convenient magnetic connectors, and decent battery life.
That said, for some Nintendo Switch 2 games, you may be incentivized to opt for the Joy-Con 2 over other controllers. That’s because of the standout new feature: mouse controls. While not a ton of games support this at present, mouse controls work surprisingly well across a variety of surfaces.
Despite the overall improvements, the Joy-Con 2 hasn’t quite managed to escape some design awkwardness of its predecessor. The asymmetrical stick layout just doesn’t sit right with me here, and while I know it would prove irksome for local multiplayer, I found myself wanting a symmetrical stick layout like we see on devices like the Nitro Deck and Steam Deck OLED.
The analog sticks themselves also aren’t much of an improvement. The sticks are still very shallow, and the concave design isn’t particularly comfortable. They’re also not Hall effect, as confirmed by Nintendo itself, so the possibility of stick drift down the line still looms large.
(Image credit: Future)
Joy-Con 2 review: price and availability
$94.99 / £74.99 / AU$139.95
Available at My Nintendo Store
On the expensive side
A single pair of Joy-Con 2 controllers come packaged with Nintendo Switch 2 consoles. However, they can also be purchased separately if you need a spare or you’re looking to get some big multiplayer groups together.
They’re definitely on the expensive side, though, costing $94.99 / £74.99 / AU$139.95.
That’s $10 pricier than the Switch 2 Pro Controller in the US, but in the UK, they come in at the same £74.99 price. In both regions, the Joy-Con 2 are available to purchase from the My Nintendo Store.
Joy-Con 2 review: Specs
Price
$94.99 / £74.99 / AU$139.95
Weight
4.7oz / 133g (combined)
Dimensions
4.6 x 1.2 x 0.6in / 116 x 31 x 14mm (each Joy-Con 2)
Compatibility
Nintendo Switch 2
Connection type
Wireless
Battery life
Around 20 hours
(Image credit: Future)
Joy-Con 2 review: design and features
Are the Joy-Con 2 controllers a better product overall than its 2017 predecessor? The short answer is yes. Nintendo has largely stuck to its guns with the overall concept, but has refined it for a decidedly more polished experience.
Build quality is a noticeable step-up. The Joy-Con 2 are slightly larger, and thus are much friendlier on larger hands. It’s a smart redesign, considering that kids who played with the original Joy-Con controllers as early as 2017 are a good deal older now.
It also means that adults will have an easier time using a single Joy-Con, though not by much. Wielding a single Joy-Con 2 horizontally is still a bit of a squeeze. Though thankfully, the SL and SR buttons have been made larger to compensate.
The Joy-Con 2 definitely give off a less toy-esque impression. The bold neon red/blue color scheme that many original Switch owners had has been swapped out for a more mundane black, though that red and blue can be found beneath the analog sticks and at the sides where the magnetic connector and SL/SR buttons are housed.
They do look slick, boasting slightly rounder edges than its predecessor. Otherwise, you’re getting a familiar Joy-Con experience here. Analog sticks, directional, and face buttons are all found in the same place. The only big difference here is the addition of the GameChat button for accessing the Switch 2’s bespoke voice chat app.
Unlike the original Joy-Con, there’s no rail system here for connection purposes. Mercifully, this has been swapped for much more elegant magnetic connectors, allowing the Joy-Con 2 to click into the Switch 2 handheld or the Joy-Con 2 grip with ease.
A button nestled next to the triggers also pushes the Joy-Con 2 back out. It remains to be seen if these connectors wearing down over time becomes a bigger issue, especially as the magnetic pull is quite strong. But for now, it’s something I much prefer over the awkward rail system of the first Joy-Con.
Mouse controls work rather well, and can be used in certain games as well as the Switch 2’s Home dashboard and Nintendo eShop. The lack of a scroll wheel definitely hurts navigation and general usability, but overall sensitivity feels fine, and this can even be adjusted in the system settings if you’d prefer faster or slower cursor movement.
The sensor is decent enough that you can use mouse controls on many surface types, including your own trousers. Though for best results, I’d stick to a flat surface like a desk or table.
For more traditional gameplay, the Joy-Con 2 are serviceable, though it’s not much of a jump from the original Joy-Con controllers. I still find the analog sticks to be uncomfortably shallow, and their slippery concave cap design can make it hard to find purchase while playing more hectic or action-focused titles.
I also lament the return of individual buttons for the d-pad. I understand the decision here - opting for buttons makes them more multiplayer-friendly - but I much prefer a more traditional d-pad like we see on the Switch 2 Pro Controller.
Battery life holds up decently, as well. I managed roughly 20 hours on a full charge - give or take a couple. This does line up with Nintendo’s official projections, but do note that your mileage will vary here. Each Joy-Con 2 has its own battery, as well, so it’s entirely possible that one could run out of juice before the other.
(Image credit: Future)
Should I buy the Joy-Con 2?
Buy it if...
You need a spare pair You’re getting a pair of Joy-Con 2 in your Switch 2 box, but if you’re keen to get some four-player sessions going in your favorite games, picking up a spare Joy-Con 2 is worthwhile.
Don't buy it if...
You’d prefer a more traditional controller This is where the Switch 2 Pro Controller comes in. It’s far more comfortable, has a proper d-pad, and features like NFC and gyro aiming. It’s much better-suited to single-player games in this regard. Alternatively, the GameSir Nova Lite makes for an excellent budget pick.
Joy-Con 2 review: Also consider
Consider these two alternatives if you’re looking for a Switch 2-compatible controller that offers something different.
Joy-Con 2
Switch 2 Pro Controller
GameSir Nova Lite
Price
$94.99 / £74.99 / AU$139.95
$84.99 / £74.99 / AU$119.95
$24.99 / £19.99 / AU$39
Weight
4.7oz / 133g (combined)
8.3oz / 235g
7.2oz / 205g
Dimensions
4.6 x 1.2 x 0.6in / 116 x 31 x 14mm (per Joy-Con 2)
5.8 x 4.1 x 2.4in / 148 x 105 x 60mm
6.1 x 4.1 x 2.4in / 155 x 104 x 61mm
Compatibility
Nintendo Switch 2
Nintendo Switch 2
Nintendo Switch, Nintendo Switch 2, PC
Connection type
Wireless
Wireless (Bluetooth), Wired (USB Type-C)
Wireless (2.4GHz, Bluetooth), Wired (USB Type-C)
Battery life
Around 20 hours
Around 40 hours
10-15 hours
Switch 2 Pro Controller Quite simply, the best Switch 2 controller available now. It’s certainly pricey, but you’re getting sublime build quality, class-leading battery life, and a pair of handy remappable buttons for secondary inputs. A quality controller that every Switch 2 owner should consider buying.
GameSir Nova Lite For something much more budget-friendly, the GameSir Nova Lite really punches above its weight at its price point. Excellent build quality, Hall effect sticks, and decent battery life make this one well worth considering, and it can connect to Switch 2 via Bluetooth.
Played in both handheld mode and with the Joy-Con 2 grip
Compared to the original Joy-Con and the Switch 2 Pro Controller
I’ve tested the Joy-Con 2 regularly since getting my Switch 2 console on launch day (June 5, 2025). I’ve primarily used them in handheld mode when traveling or as part of a cheeky before-bed session. However, I’ve also used them while slotted into the Joy-Con 2 grip, as a more traditional controller.
While I think the Joy-Con 2 are perfectly fine controllers, I found myself preferring the Switch 2 Pro Controller for longer gaming sessions, especially in docked mode. The Pro Controller is one I just find to be more comfortable, and its long-lasting battery life cannot be taken for granted. Still, in local multiplayer environments, the Joy-Con 2 shone thanks to the two controllers acting as separate entities, minimizing the need to dig out other gamepads.
The Huion Kamvas Pro 19 is a drawing tablet with a huge 19-inch screen, 4K resolution and wide color gamut offering 99% sRGB, 96% Adobe RGB and 98% DCI-P3 coverage. While its $1,099 / £1,099 list price is hardly chump change, you can often get it cheaper, and that price includes a range of accessories, including a shortcut remote, stylus box with two styluses, and a selection of cables. So, is it worth the investment? Well, it would be – if it wasn’t for one fairly critical flaw.
Whether I was sketching or blending colors with paint-like brushes, using the Kamvas 19 Pro was seriously smooth. Not only is it without parallax and completely jitter-free, but it can also register strokes at a steep angle of up to 60 degrees, making it easy to trace wide arcs and circles. Its driver software offers a decent amount of customization, despite not always being the most intuitive to use, and the shortcut remote made accessing all my go-to tools and menu items a breeze.
When it comes to its design, though, the Kamvas Pro 19 is more of a mixed bag. Don’t get me wrong: its screen is capable of seriously impressive color and a detailed 4K resolution, and it's ergonomic enough that I always felt comfortable using it. Unfortunately, it gets marked far too easily, in a way I’ve never seen from the best drawing tablets. After roughly eight hours of sketching, the screen was covered with scrapes and scuffs – while these rubbed off with a screen wipe, it does make me worry that eventually this kind of wear will become permanent.
Aside from this tendency to mark the display, the Huion’s two styluses are actually very decent. They’re lightweight and easy to hold, even during long scribbling sessions, and their programmable shortcut keys minimize the number of times you have to shift to another input. Their customizable pressure sensitivity is also excellent, although I wouldn’t put too much stock in the advertised 16K pressure levels – I’ve honestly never been able to tell much difference in practice from devices that offer 8K.
On paper, the Huion Kamvas Pro 19 is a very decent device, offering great performance and accessories for a pretty reasonable price. Certainly, with sale prices sometimes offering it for as little as $939 / £879, it is a pretty tempting package. But, try as I might, I can’t ignore how susceptible to wear that screen seems to be. In light of that, you may well find that a device like the XPPen Artist Pro 19 Gen 2 is a sounder investment long term.
(Image credit: Future / Josh Russell)
Huion Kamvas Pro 19 review: price and availability
Launched January 5, 2024
Retails for $1,099 / £1,099
Released on January 5, 2024, the Huion Kamvas Pro 19 is available to buy now. While its list price is $1,099 / £1,099, you’re unlikely to pay that – at the time of writing, Huion has it on sale for $939 / £879.
Included for that price is the drawing tablet itself, the Huion Keydial Mini shortcut tool, pen box, Battery-Free Pen PW600, Battery-Free Slim Pen PW600S, and all the cabling you’ll need. If you’re buying in the UK, you’ll get Huion’s Adjustable Stand ST100A bundled in as a free gift, but unfortunately, you’ll have to pay $29.99 for this if you’re in the US.
All told, though, this is a pretty competitive price when compared to some of the other mid-range drawing tablets I’ve reviewed in recent months. For example, the similarly specced XPPen Artist Pro 19 Gen 2 has a list price of $899.99 / £899.99 / AU$1,499.99, while the seriously talented Xencelabs Pen Display 16 goes for $999 / £969 (around AU$1,597) – and that’s without all the accessories that come in the fully kitted out, $1,299 / £1,199 (around AU$2,080) Bundle edition. So the Kamvas Pro 19 is pretty on the money in terms of value.
(Image credit: Future)
Huion Kamvas Pro 19 review: specs
Dimensions
17.7 x 10.7 x 0.8 inches (448.9 x 272.4 x 21.3mm)
Active drawing area
14.1 x 9.1 inches (409 x 230mm)
Weight
2kg
Display resolution
3840 x 2160
Pressure levels
16,384
Compatibility
Windows 10 or later; macOS 10.12 or later; Android 6.0 or later; Linux(Ubuntu 20.04 LTS)
(Image credit: Future / Josh Russell)
Huion Kamvas Pro 19 review: design
Display offers gorgeous color but could be brighter
Screen scuffs and marks to an inexcusable degree
Good range of accessories
Given the price, the Huion Kamvas Pro 19’s display is pretty impressive, making any art I worked on look pleasingly crisp and well-defined. With a 3840 x 2160 resolution across an 18.4-inch screen, it has a pixel density of 238ppi – that’s essentially the same as the slightly pricier XPPen Artist Pro 19, although it’s a fair bit lower than the 275ppi offered by the smaller and spendier Xencelabs Pen Display 16.
While touching up and recoloring some photography in Photoshop, I was impressed by how boldly it expressed colors, with reds, greens and blues in particular looking deliciously punchy thanks to its color gamut coverage of 99% sRGB / 96% Adobe RGB / 98% DCI P3. It’s not quite as bright as some rivals, however: its 220-nit typical brightness is bested by both the XPPen and Xencelabs above, which can hit 250 nits and 300 nits respectively.
There’s more to a drawing tablet than meets the eye, though: how it feels is also important. And while the Kamvas Pro 19’s anti-glare etched glass does a decent job of keeping reflections at bay, I didn’t find its texture to be that impressive. Rather than offering a paper-like bite when sketching, I could barely feel the grain of the glass at all. The only time it really became noticeable was when I was moving the stylus toward the top left, meaning the haptic feedback the display gave was often inconsistent.
(Image credit: Future)
But there was an even bigger issue with the glass – and it’s the source of my only significant reservation about Huion’s slate. While using the erasers on the styluses, I quickly noticed that they seemed to be leaving marks on the glass, which isn’t ideal given how often you might find yourself correcting mistakes. However, it was only when I turned the screen off after a long session of sketching that I noticed the extent of the scraping; the glass was covered with marks from both the stylus nibs and erasers. These can be wiped away, at least superficially, but it does concern me that the glass will eventually sustain permanent wear.
Fortunately, elsewhere, the build quality feels a lot more robust, with the main body of the device feeling sturdy and well put together. At 2kg, it is hefty enough that you may not be all that comfortable sitting it on your lap, but it does have built-in feet that raise it to a nicely ergonomic 20-degree angle. Several height options would have helped me find the absolute best angle, though. To really maximize the ergonomics here, a deeper bezel might have provided more room to rest my wrist. As it was, I felt its 0.78-inch (2cm) screen borders didn’t give me quite enough space to lean on.
Accompanying its two styluses – the three-button Pen PW600 and two-button Slim Pen PW600S – is a supply of standard and felt nibs, as well as a nib changing tool. You also get a Bluetooth-powered shortcut remote, the Keydial Mini, and all of the cabling you’ll need. It doesn’t include any clips for you to rest the styluses or a carry case, but you can get a free stand when you buy it in the UK, which definitely feels like a decent bonus.
When it comes to cabling, the Kamvas allows you to go maximalist or strip things right back. On the upper end of the scale, you can plug the supplied 3-in-2 adapter into your drawing tablet’s power and data ports, then hook the other end into your computer’s USB and HDMI ports and the mains. This will allow you to both sketch and record the slate’s video output to your hard drive. Alternatively, you can simply plug it directly into the mains and hook it up to your laptop – and thanks to its 40W reverse charging, it can charge your laptop in the process, meaning that’s one less cable on your desk.
Design score: 3 / 5
(Image credit: Future / Josh Russell)
Huion Kamvas Pro 19 review: performance
Accurate strokes without parallax or jitter
Shortcut remote works well
Some user unfriendly quirks to driver software
Carrying out some line tests, I found the Kamvas Pro 19 to be accurate. There's no discernible parallax between the nib of the stylus and the brushes on screen, which is fortunate, as I couldn’t see any obvious way to recalibrate this in the drivers. While there is a little lag when moving the nib quickly, I didn’t find this to be a huge issue in maintaining accurate strokes.
When I got started with some actual artwork, the Kamvas Pro 19 felt fluid and responsive, allowing me to sketch out a nautilus shell with remarkable accuracy. While it didn’t feel quite as natural as when drawing on the Xencelabs Pen Display 16, it was able to register the stylus at up to 60 degrees, making tracing wide, fluid circles and spirals a snap. Additionally, the pressure sensitivity made blending colors using an oil-paint brush a cinch, with that vibrant screen making the pastel peaches and pinks look bold and brilliant.
The Keydial Mini shortcut remote makes it far easier to trigger various functions, without having to reach for the keyboard or mouse. Each key has a wide range of assignable shortcuts – including key combos, mouse click or scroll wheel functions, launching apps, media controls, or system-level functions like show desktop or launch mission control – while the wheel can be assigned to various functions from zooming and scrolling to adjusting parameters like brush size or flow.
(Image credit: Future)
Broadly speaking, these made it much easier to interact with menus and manipulate the canvas, although I did experience some slightly odd behavior when it came to assigning shortcuts in the driver software. Once you’ve entered a title or key combination, there’s no way to leave the field, and clicking either ‘X’ button wipes what you’ve entered. It took some trial and error for me to work out that you have to just click away from the window to save the shortcut, which is an odd bit of UX design.
Elsewhere, the driver software lets you further customize various settings. You can assign additional shortcuts to the buttons on the styluses. As well as the options listed above for the Keydial Mini, you can also trigger precision mode – this focuses input from the whole screen onto a tiny area for fine control – pan & scroll, and Fixed Pressure Sensitivity, a handy function that holds pressure at the current level when the button is pressed. You can also tailor the styluses’ pressure curves to your needs, choosing between five settings, from soft to hard, or shaping your own curve.
Performance score: 4.5 / 5
(Image credit: Future)
Huion Kamvas Pro 19 review: stylus
Both styluses are light and ergonomic
Increased 16K pressure levels probably unnoticeable for most people
The erasers are great – if you ignore how they mark the screen
The Huion Kamvas Pro 19’s styluses are well-designed and feel comfortable in the hand. No small part of this is due to their light weight and ergonomic shape, both of which make them comfortable to use for long drawing sessions. As a result, I didn’t experience any cramping or strain even when working on artwork for hours at a time. Sadly, they’re not quite as well weighted as XPPen’s X3 Pro Roller Stylus – with its center of gravity right where you grip it, that stylus felt almost weightless when pitching or spinning – but Huion’s pens are still easy to manipulate.
Both the Pen PW600 and the Slim Pen PW600S are capable of recognizing 16,384 pressure levels. That sounds seriously impressive, but I wouldn’t put much stock in this; in practice, I’ve rarely been able to distinguish any difference between 16K and 8K pressure sensitivity. The styluses are remarkably responsive, though, fluidly reproducing the weight of your hand. Using the most extreme curves, I did occasionally find it hard to maintain an even pressure, but that’s inevitable: every slight wobble of your hand is exposed at that high a sensitivity.
Buttons on the styluses are well-placed and make triggering shortcuts a breeze. Yes, I occasionally accidentally triggered them with my fat fingers, but this is an issue I’ve found with most styluses I’ve used, so I’m not going to hold this against Huion. if you find this particularly distracting, you can disable the shortcuts in Huion’s driver software.
The inclusion of an eraser on each of the styluses is appreciated as well, as I much prefer the tactile act of erasing with the stylus tip. However, as I mentioned above, the materials of the erasers are hard enough that they tend to mark the screen – this feels like it could become a real issue over time, and isn’t something I experienced with the erasers on Xencelabs’ pens.
Stylus score: 4 / 5
(Image credit: Future)
Should I buy the Huion Kamvas Pro 19?
Attributes
Notes
Rating
Design
Ergonomic and comfortable to use, richly colored 4K display – but the screen gets far too easily scuffed for my liking.
3 / 5
Performance
No noticeable parallax or jitter, generous 60-degree tilt recognition, easy-to-use shortcut remote, some odd software quirks in the driver.
4.5 / 5
Stylus
Lightweight and comfortable to hold, handy shortcut keys and eraser, 16K pressure levels hard to differentiate from 8K.
4 / 5
Value
Competitive price, good range of accessories – but is it worth the cost if it eventually succumbs to screen damage?
4 / 5
Buy it if…
You want an expansive, colorful display At 18.4 inches, the Huion Kamvas Pro 19 gives you a huge amount of drawing room. And its wide color gamut means you can be sure every hue you use is as accurate as possible.
You don’t want to be tied down with excess cabling Not only can you hook up the Huion Kamvas Pro 19 with just one power cable and one USB-C cable, but it also offers 40W reverse charging, meaning you don’t need another cable to keep your laptop juiced.
Don’t buy it if…
You care about having a pristine screen As I remarked above, my test unit’s display got scuffed pretty quickly during use, particularly while using the styluses’ erasers. If the idea of marks on your drawing tablet sets off alarm bells for you, look elsewhere – or at least pick up a screen protector for it.
You want the brightest display for your spend With its 220-nit screen, the Kamvas Pro 19 is hardly a dim bulb. But several of its rivals are capable of a typical brightness of at least 250 nits, making them easier to view in stronger light.
(Image credit: Future)
Huion Kamvas Pro 19 review: also consider
Huion Kamvas Pro 19
XPPen Artist Pro 19 Gen 2
Xencelabs Pen Display 16
Dimensions
17.7 x 10.7 x 0.8 inches (448.9 x 272.4 x 21.3mm)
18.1 x 12.1 x 0.8 inches (460 x 306.6 x 21.5mm)
16.1 x 10.2 x 0.47 inches (410 x 259.4 x 12mm)
Active drawing area
14.1 x 9.1 inches (409 x 230mm)
16.1 x 9.1 inches (409 x 230mm)
13.55 x 7.6 inches (344.2 x 193.6mm)
Weight
2kg
4.91 lbs (2.23kg)
2.67 lbs (1.21kg)
Display resolution
3840 x 2160
3840 x 2160 pixels
3840 x 2160 pixels
Pressure levels
16,384
16,384
8,192
Compatibility
Windows 10 or later; macOS 10.12 or later; Android 6.0 or later; Linux(Ubuntu 20.04 LTS)
Windows 7 or later; macOS 10.13 or later (latest update); Android (USB3.1 DP1.2); Chrome OS 88 (or later); Linux
PC: Windows 7 or later (latest service pack/build); macOS 10.13 or later (latest update); Linux - Ubuntu 14.04 or above, Debian 9.5, CentOS 7.0 or above, RedHat 7.0 or above
XPPen Artist Pro 19 Gen 2 The XPPen Artist Pro 19 Gen 2 rocks pretty similar specs to the Huion Kamvas Pro 19, without costing much more. It offers great color reproduction, an expansive 19-inch display, an identical 4K resolution, two wonderfully well-balanced styluses and a shortcut remote. But the clincher is that its screen doesn’t get scuffed or marked as easily as the Kamvas Pro 19, making it a more reliable choice. Read my full XPPen Artist Pro 19 Gen 2 review.
Xencelabs Pen Display 16 While more expensive than either the Huion or the XPPen once you’ve picked up all its accessories, the Xencelabs Pen Display 16 is still a dream drawing tablet. I was seriously impressed with its lightweight portable build, higher pixel density, 300-nit brightness when mains powered and fantastic accessories, ranging from its super-reliable shortcut remote to the packaged carry case. Read my full Xencelabs Pen Display 16 review.
How I tested the Huion Kamvas Pro 19
Tested it over several weeks
Conducted multiple line tests
Used it to work on both sketches and retouching photos
I spent several weeks putting the Huion Kamvas Pro 19 through its paces. First, I used it for a range of line tests to help me assess its accuracy, check its tilt recognition and monitor for issues like parallax or jitter. Additionally, I spent some time tweaking its driver settings to see the kind of control this gave me over the styluses’ pressure sensitivity and various shortcut buttons.
From there, I started creating artworks in Adobe Illustrator and Photoshop. Sketching out a nautilus shell helped me get a sense of how it performed when creating line drawings and using various paint-style brushes. On top of this, I used the Kamvas Pro 19 to touch up several photos, which helped me assess both its utility and its color accuracy.
Having spent several decades creating digital artwork, I’ve got a large amount of experience creating vector art and manipulating photos. On top of this, I spent many years as the editor of a print magazine, meaning I’m well-versed in assessing how well digital artwork performs in terms of color and resolution when compared to printed proofs.
Video editing tools are everywhere these days. You have cheap, not very powerful options bundled with your computing device, you can purchase expensive, very powerful apps with a steep learning curve, or you can opt for a more middle of the road option: software that is brimming with features, looks fun to use, and is affordable.
And it's in the latter camp that I'd place Movavi. It's unlikely to trouble the likes of Premiere Pro and Resolve any time soon, but it's superior to the likes of Apple iMovie or ClipChamp. And it might be one of the best video editing software for beginners around right now.
I took Movavi Video Suite 2025 for a spin to see how it handles the post-production process, and precisely where it fits into this crowded field.
Movavi Video Suite 2025: Pricing & plans
A choice of subscription or one-off fee for a perpetual license, with a massive discount at time of review
The Movavi Video Suite is available as both a subscription service or a perpetual licence, with wildly fluctuating prices throughout: you have the standard cost, and more often than not, you’ll have a special limited time discount, which, in our experience with other software and services, almost always gets reset and extended when their time runs out. But in case it doesn’t, we’ll list you all the prices we found on their website.
The monthly subscription is the only one that remains static at around $30. By contrast, the yearly subscription should cost you a little under $250, but was discounted to around $100 as of this writing.
If you fancy combining your rentals, you can grab the Video Suite and Movavi’s Photo Editor for a yearly subscription of $234 (currently discounted to $105).
Should you not be a fan of renting your software however, you have the option of purchasing the latter (i.e. the Video Suite and the Photo Editor) for $334 - or $150, if the discount holds.
All of the above come with a 30-day money back guarantee, and you also have the ability to download a 7-day free trial which works without you having to hand out your card details. This trial has limitations, as you’d expect, such as limiting the length of your outputs and watermarking them, for instance.
You can check out the full pricing details on Movavi's website by clicking here.
Score: 4/5
Movavi Video Suite 2025: Getting started
(Image credit: Movavi // Future)
The software made it somewhat tricky for us to get to a language we understood, so we could start using it
Launching Movavi Video Editor for the first time, we were greeted with a difficult conundrum, one which never happened to us before, so it couldn’t have been our computer’s setting, and we felt it was worth us mentioning it, should it also happen to you: everything was in Japanese, which made any kind work impossible if you’re unfamiliar with that noble language.
Thankfully, feeding a screenshot of the settings window to Google Translate helped us see which menu led to our preferred language. It’s not a hard issue to resolve, but it would’ve been preferable had the software noticed which language our computer was using, and default to it during installation.
Score: 2.5/5
Movavi Video Suite 2025: Interface
(Image credit: Movavi // Future)
Movavi’s video editor is well-organized and surprisingly simple to use, with all the tools you need easily accessible, including some very well-implemented and powerful features
Movavi Video Suite is essentially broken down into three separate tools: the Video Editor, the Video Converter, and the Screen Recorder. We’ll focus primarily on the former as that’s where anyone interested in filmmaking will be spending most of their time, and we suspect, if you’re reading this, that this means you.
And frankly, we were really impressed with it. It’s clean, simple, well organised, and gives you access to all the tools you need quickly and efficiently. The interface offers the media section, top left, the preview window, top right, and the timeline taking up almost half of the screen real estate at the bottom.
To the left you have a sidebar, giving you access to tools, effects, transitions, titles, even Movavi’s online store. Just above the Timeline are the editing tools you’ll use most often, and also includes other features, such as ‘auto subtitling’, which is almost too easy to use (and more competent and flexible than what some higher end software offer).
The whole interface is extremely friendly: drag footage from a hard drive straight onto the media section, then drag the clips you want onto the timeline to start building your edit. You can work with multiple layers of audio and video, apply transitions and various effects just by dragging them onto the clip you wish to affect. It’s all very simple. So much so in fact, that what could be moderately tricky to complex actions, are handled with ease.
We found the AI Tracker, for instance, to provide excellent results with the user barely doing anything to make it work, and the algorithms behind the ‘Background Remover’ were remarkably good, even when the background itself was quite complex (such as foliage).
(Image credit: Movavi // Future)
Movavi’s Video Editor also has an online store which is accessible via the ‘Packs’ menu, on the left sidebar. As it’s a store, most items are Premium ones (they have a little dark pink crown, top right of their thumbnail), but a handful can be used for free. In any case, you’re allowed to download even the Premium ones and include them in your project. You’ll just need to deal with financial matters upon export.
Speaking of Exports, this video editor comes with numerous options. MP4 is chosen by default (which makes sense as it’s so ubiquitous), but you have numerous other options available to you, including DVD formats, and even the long obsolete SWF. In addition to generic formats, you also have presets for specific devices, such as iPhones, Xbox and more, and you can upload your project directly to social media with links to YouTube, Vimeo, and TikTok. It’s a well stocked series of options.
Score: 4.5/5
Movavi Video Suite 2025: Converter & Screen Capture
(Image credit: Movavi // Future)
The Movavi Suite comes with two other apps, one to convert video and images to numerous different formats, and the other to record your screen (or take screenshots). Both are full featured, offering numerous options, and very easy to use
The Movavi Video Suite isn’t limited to their excellent Video Editor: it also comes with a Video Converter and a Screen Capture tool. Let’s quickly take a look at them.
The Video Converter’s interface is sparse, but then again, what do you need to convert image and video? An area to drag files onto, and a list of formats to choose from, and that’s exactly what Video Converter offers. It’s incredibly easy to use, whether you’re after software that does it all for you, in which case just select the preset you’re after and you’re done. But should you need to manipulate every available parameter, those are but a drop down menu away.
On top of this, Video Converter also offers you a surprising range of editing tools, from adjusting the audio, to making basic colour correction, applying effects, adding subtitles or a watermark, and cropping and trimming the footage. It’s unexpectedly full featured.
(Image credit: Movavi // Future)
When it comes to Screen Recorder, you have the choice of taking a screenshot or a video. The software can instantly recognise open windows (it even selects the frontmost one by default), or allows you to set a specific area, or forego all of that and capture the entire screen.
It will also record the computer’s audio, an external microphone and your webcam, which it burns into the recording (you can’t choose to move it around after the recording or remove it altogether after the fact). Frustratingly, as is the case with every other screen capture tool, you have to grant it so many permissions for it to work properly, it can take a while.
Score: 4.5/5
Should I buy Movavi Video Suite 2025?
(Image credit: Movavi // Future)
Buy it if...
You’re looking for editing software that covers everything from editing, to formatting, and even has a powerful screen capture tool, with interfaces that are sleek and well designed, to make it as easy as possible for you to get your work done.
Don't buy it if...
You’re put off by the additional tools that come with the suite beyond the editing options, as you either already have similar products or don’t need them, or feel the features available are just too advanced for your needs.
Medium stands out as one of the most writer-friendly platforms in our comprehensive best blogging platforms roundup. Unlike traditional blogging tools, it functions more like a social network for long-form content, where your stories can reach millions without any marketing effort.
Our reviewers have tested 140+ of the best website builders and blogging tools giving us deep insight into what makes each platform unique. What sets Medium apart for us is its focus on content over customization. You won't find the design flexibility of Wix, our top pick for 2025. But the tradeoff’s not for nothing.
Instead, Medium prioritizes discovery and engagement through its algorithm-driven feed system. The platform currently serves over 100 million monthly visitors and pays writers more than $2 million monthly through its Partner Program.
What is Medium?
Medium is essentially a hybrid between a blogging platform and a social media network, designed specifically for long-form written content. Founded by Twitter co-founder Evan Williams in 2012, it removes the technical barriers of traditional blogging by handling all the hosting, design, and infrastructure for you. You simply create an account and start writing. No coding, no theme selection, no server management required.
Think of Medium as a digital magazine where anyone can contribute articles, called "stories" in Medium's terminology. Your content appears not just on your personal profile but also gets distributed through Medium's recommendation system to readers who might be interested in your topics. This built-in audience discovery is Medium's biggest advantage. Your first article could potentially reach thousands of readers without any promotional effort on your part.
Features
Publications on Medium function like digital magazines where multiple writers can contribute content around specific themes or topics. (Image credit: Medium)
Medium's feature set reflects its philosophy of simplicity over complexity, offering just enough tools to create engaging content without overwhelming writers with options.
The platform excels at content creation and discovery features but falls short on customization and branding capabilities that business users typically need. At $5 monthly for the basic membership, Medium offers reasonable value for writers focused purely on content creation, though it can't compete with full-featured platforms for businesses requiring extensive customization.
The platform's strength lies in its community-driven features like publications, follower systems, and engagement tools that help writers build audiences organically. However, you'll miss advanced features like custom domains, detailed analytics, or ecommerce integration that competitors offer. Medium's pricing becomes more justifiable when you consider the built-in audience and monetization potential through the Partner Program, though serious bloggers may eventually outgrow these limitations.
Content editor
Medium's editor stands out for its clean, distraction-free interface that focuses entirely on writing. The editor uses a simple plus-sign system to add multimedia elements like images, videos, and code blocks, while text formatting appears when you highlight content. This approach eliminates the complexity found in traditional CMS platforms, letting you focus purely on crafting your message.
Publications system
Publications function like digital magazines where multiple writers can contribute content around specific themes or topics. You can either create your own publication or submit stories to existing ones with established audiences. This system provides an excellent way to reach targeted readers beyond your personal followers, with some publications boasting thousands of dedicated subscribers.
Partner program monetization
The Partner Program allows writers to earn money based on reading time from paying subscribers, with earnings calculated through factors like engagement, follower bonuses, and story boosts. Writers can earn anywhere from a few dollars to thousands monthly, with top performers making substantial incomes. The program requires a $5 monthly membership and at least one published story to qualify.
Social features
Medium incorporates social networking elements like following other writers, clapping for stories (similar to likes), and highlighting specific text passages for comments. These features create a more interactive experience than traditional blogs, encouraging community building and reader engagement. The platform also offers audio narration for stories, expanding accessibility for different types of content consumption.
Ease of use
You create an account, choose topics to follow, and can immediately start writing or reading. (Image credit: Medium)
Medium prioritizes simplicity above all else, making it one of the most beginner-friendly publishing platforms available. The onboarding process takes just minutes. You create an account, choose topics to follow, and can immediately start writing or reading. The interface feels more like using a word processor than managing a complex website, with all technical aspects handled automatically in the background.
The writing experience centers around Medium's elegant editor, which reveals formatting options only when needed. New paragraphs show a plus sign for adding multimedia, while highlighting text reveals options for bold, italic, headers, and links. This progressive disclosure approach prevents interface clutter while keeping powerful features accessible when you need them.
Medium's approach to publishing reflects founder Evan Williams' vision of removing friction from content creation. Unlike traditional blogging platforms that require decisions about themes, plugins, and hosting, Medium handles everything automatically. You write, hit publish, and Medium's algorithm immediately begins showing your content to potentially interested readers based on their reading history and followed topics.
The platform does have some accessibility considerations worth noting. While the clean design works well for most users, the limited customization options mean you can't adjust fonts, colors, or layouts for specific accessibility needs. However, Medium's built-in audio narration feature helps serve users who prefer listening to reading.
Pricing
The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations. (Image credit: Medium)
Plan
Starting rate (paid annually)
Renewal rate (paid annually)
Free
$0/month
$0/month
Medium Member
$5/month
$5/month
Friend of Medium
$12.50/month
$12.50/month
Medium's pricing structure is refreshingly straightforward compared to most blogging platforms. The free tier allows unlimited publishing and reading of non-member stories, but limits you to three member-only articles monthly. A freemium approach lets you test the platform thoroughly before committing to a paid plan.
The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations. The $15 monthly "Friend of Medium" tier provides the same features but pays writers 4x more when you read their content, making it more of a supporter tier than a feature upgrade.
Unlike traditional blogging platforms, Medium has no transaction fees, hosting costs, or additional charge. The membership fee covers everything.
Customer support
Medium's customer support operates primarily through email and social media channels, with no live chat or phone support available for immediate assistance. (Image credit: Medium)
Medium's customer support operates primarily through email and social media channels, with no live chat or phone support available for immediate assistance. You can reach their support team by filling out a form at help.medium.com or contacting them directly at yourfriend@medium.com. For specific issues like complaints or feedback, they provide dedicated email addresses including trust@medium.com for platform concerns and legal@medium.com for legal matters.
The quality of customer support receives mixed reviews from users. According to customer satisfaction data on TrustPilot, Medium scores just 1.7 out of 5 stars for customer service, with most users reporting dissatisfaction with response times and issue resolution. Only 5% of customers who contacted support reported having their issues resolved on PissedConsumer, which is concerning for a platform serving millions of users. The average call time when reaching their phone line is just 1 minute, suggesting limited depth in support interactions.
Medium's support structure reflects their focus on self-service solutions rather than hands-on customer care. They maintain a comprehensive knowledge base for common questions and troubleshooting. However, this approach can frustrate users dealing with account issues, billing problems, or content disputes that require human intervention. The lack of real-time support options like live chat makes Medium less suitable for businesses requiring immediate technical assistance.
For serious publishers or businesses considering Medium, the limited support infrastructure represents a significant drawback. You'll need to rely heavily on community forums and self-help resources when problems arise. This hands-off approach works fine for casual writers but becomes problematic when dealing with monetization issues, publication management, or account security concerns that demand prompt resolution.
Alternatives
Medium occupies a unique position in the blogging landscape as a social publishing platform rather than a traditional content management system. With over 99,522 companies using Medium globally as of 2025, it holds a modest market share compared to competitors like Tumblr (72.09%) and Google Blogger (5.33%). Medium's strength lies in its built-in audience of 100 million monthly readers and its focus on content discovery over customization.
The platform works best for individual writers, thought leaders, and content creators who prioritize reaching audiences over building branded websites. It's particularly valuable for freelance writers building portfolios, startup founders establishing thought leadership, and journalists sharing insights without technical overhead. Medium's Partner Program makes it attractive for writers seeking immediate monetization opportunities based on reader engagement rather than traditional advertising models.
Medium's main competitors serve different needs across the blogging spectrum. WordPress.org dominates for users wanting complete control and customization, while platforms like Ghost cater to professional publishers seeking speed and membership features. Substack competes directly in the newsletter space, and newer platforms like Bullet.so target Notion users wanting SEO control with custom domains. Newer solutions like Wix offer more design flexibility for brand-focused creators.
For businesses requiring custom branding, SEO control, or advanced features, Medium's limitations become apparent quickly. The platform's algorithm-dependent distribution and lack of custom domains make it unsuitable for companies building long-term digital assets. However, for writers prioritizing content creation over technical management, Medium remains one of the most accessible publishing platforms available, especially when combined with its built-in monetization and discovery features.
Medium: Summary
Medium succeeds as a streamlined publishing platform that removes technical barriers between writers and their audiences. Its clean editor, built-in readership, and Partner Program monetization create an appealing package for content creators focused purely on writing. The platform's social networking features and algorithmic distribution help new writers gain exposure that would take months or years to achieve on independent blogs.
However, Medium's limitations become significant for users requiring control, customization, or long-term brand building. The lack of custom domains, limited design options, and algorithm dependency make it unsuitable for businesses or serious bloggers planning sustainable content strategies. While Medium works excellently for individual writers and thought leaders, its constraints ultimately position it as a stepping stone rather than a permanent solution for most professional content creators.
Medium review: FAQs
Can I use my own domain with Medium?
Medium offers custom domain support only for publications, not individual writer profiles. This means you can connect a custom domain if you create a Medium publication, but your personal Medium profile will always use the medium.com/@username format. This limitation significantly impacts branding efforts for businesses and professional writers who want to build their own digital presence rather than relying on Medium's platform.
How much money can I make through Medium's Partner Program?
Earnings through Medium's Partner Program vary dramatically based on your content quality, audience engagement, and publishing frequency. Top writers can earn thousands of dollars monthly, while most participants make anywhere from a few dollars to a few hundred dollars. Your earnings depend on reading time from paying subscribers, with factors like follower bonuses and story boosts affecting your total compensation. You need a $5 monthly membership and at least one published story to qualify for the program.
Can I export my content from Medium if I decide to leave?
Medium allows you to export your stories, but the process has limitations. You can download your data through your account settings, which includes your published stories in HTML format. However, you'll lose the engagement metrics, comments, and social proof built up on the platform. The exported content also requires reformatting for use on other platforms, and you won't retain the SEO benefits or backlinks generated through Medium's domain authority.
Is Medium good for SEO?
Medium provides mixed SEO benefits due to its high domain authority but limited control over optimization. While your content benefits from Medium's strong search engine presence, you can't customize meta descriptions, URLs, or implement advanced SEO strategies. Medium automatically handles basic SEO elements like canonical tags and meta titles, but you're restricted to their format and structure. For serious SEO efforts, dedicated blogging platforms offer much better control and long-term visibility potential.
What's the difference between Medium's free and paid memberships?
Medium's free tier allows unlimited publishing and reading of non-member stories, but limits you to three member-only articles monthly. The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations of articles. The $15 monthly "Friend of Medium" tier provides the same features but pays writers 4x more when you read their content, functioning more as a supporter tier than offering additional features for your own content creation.
Substack has been a genuine surprise among blogging platforms in 2025, aimed for writers who want to ditch the search and monetize their content directly. Unlike some conventional options featured in our best blogging platforms roundup, Substack focuses on newsletter subscriptions and social discovery over traditional SEO. This unique publishing experience has gained significant traction among independent creators, especially journalists and influencers.
Our reviewers have spent thousands of hours testing 140+ of the best website builders and blogging tools, giving us deep insight into what makes platforms succeed or fail. While Wix remains our top pick for overall blogging excellence in 2025, Substack carves out its own niche with a distinctly different philosophy. It prioritizes simple publishing workflows and direct reader relationships over complex features and design flexibility.
Substack's growth trajectory has been remarkable, with writers building substantial audiences and generating significant revenue through paid subscriptions. Its success stems from its focus on quality content and genuine reader engagement, creating an environment where thoughtful writing thrives over algorithm-chasing tactics.
What is Substack?
You can think of Substack as a hybrid between a blog and an email newsletter service, designed specifically for writers who want to build direct relationships with their readers.
At its core, Substack is a content publishing platform where you can share newsletters and monetize your writing. Unlike traditional blogging platforms that rely heavily on search engine traffic, Substack delivers your content directly to subscribers' inboxes while also maintaining a web presence for broader discovery.
This platform operates on a simple premise: writers create content, readers subscribe to receive it via email, and successful creators can charge for premium subscriptions. Substack handles all the technical aspects — payment processing, email delivery, subscriber management — so writers can focus purely on creating content. This unique model has attracted everyone from independent journalists to niche experts who want to build sustainable businesses around their expertise, without dealing with complex website management or marketing automation tools.
Features
Substack's community features help writers discover audiences and build relationships with peers. (Image credit: Substack)
Substack offers a focused feature set that prioritizes writing and reader engagement over extensive customization options. The platform provides essential tools for content creation, email distribution, basic analytics, and monetization, making it particularly well-suited for writers who want to start publishing immediately without technical barriers. While feature-rich compared to basic newsletter services, Substack deliberately keeps things simpler than full-featured content management systems, which may disappoint users looking for advanced functionality.
The pricing structure reflects this streamlined approach. Core features like writing, publishing, email distribution, notes, videos, podcasts, and analytics are completely free. You only pay when you start earning through paid subscriptions, with Substack taking a 10% platform fee plus payment processing costs. This model makes it accessible for beginners while scaling costs with success, though the lack of advanced email marketing features like segmentation and automation may limit monetization potential for experienced marketers.
Writing and publishing tools
Substack's editor focuses on clean and distraction-free writing with basic formatting options that keep content readable and professional. The platform supports multimedia content including images, videos, and embedded podcasts, allowing creators to build rich publications without technical complexity. Publishing is instantaneous. You write, hit publish, and your content goes live on your profile page and optionally hits subscriber inboxes.
Email newsletter system
Email functionality forms Substack's backbone, automatically formatting your posts for inbox delivery with professional templates. Subscribers receive posts directly in their email, creating more intimate reader relationships than traditional blog followers. The system handles subscriber management, delivery optimization, and basic segmentation between free and paid subscribers. But it lacks advanced email marketing features like automated sequences or detailed subscriber tagging.
Monetization features
Substack's subscription system allows writers to offer free content alongside premium paid tiers, with flexible pricing for monthly, annual, and founding member subscriptions. The platform handles all payment processing through Stripe integration, manages subscriber access to paid content, and provides revenue analytics. Writers can experiment with different pricing strategies and offer various subscription benefits, though the system lacks sophisticated pricing experiments or advanced subscriber lifecycle management.
Community and discovery tools
Substack Notes functions as the platform's social layer, allowing writers to share shorter thoughts and engage with other creators' content. The Recommendations feature enables cross-promotion between compatible publications, creating organic growth opportunities within the Substack ecosystem. These community features help writers discover audiences and build relationships with peers, though discoverability remains challenging for new creators without existing audiences.
Analytics and insights
Basic analytics cover essential metrics like open rates, click-through rates, subscriber growth, and revenue tracking. The dashboard provides clear insights into content performance and audience engagement, helping writers understand what resonates with their readers. However, the analytics remain relatively simple compared to advanced email marketing platforms, lacking detailed subscriber behavior tracking or sophisticated conversion analysis.
Ease of use
Your writing experience feels natural and distraction-free, but the simplicity comes with trade-offs that some users find limiting. (Image credit: Substack)
Substack excels in simplicity, offering perhaps the most straightforward onboarding experience among content platforms. New users can create an account and publish their first post within minutes, with no technical setup required. The minimal interface eliminates the overwhelming array of options that plague traditional blogging platforms, allowing writers to focus on content creation rather than configuration.
Your writing experience feels natural and distraction-free, with a simple editor that handles formatting automatically while maintaining professional appearance. Publishing requires just a single click, the platform handles email distribution, web posting, and subscriber notifications seamlessly. This extends to subscriber management, where basic analytics and payment tracking remain accessible without complex dashboards or confusing metrics.
However, simplicity comes with trade-offs that some users find limiting. Customization options are minimal. You can adjust colors, add a logo, and choose from basic layouts, but advanced design control simply doesn't exist. Writers who want unique branding or complex page layouts will find Substack restrictive compared to platforms like WordPress or Ghost.
The platform occasionally suffers from performance issues too, with some users reporting unresponsive pages during editing sessions. While these technical hiccups don't affect the core publishing experience, they can frustrate users trying to customize their publications or manage subscriber settings. Despite these limitations, most writers appreciate the focus on content over complexity, finding it liberating rather than restrictive.
Pricing
Substack operates on a unique revenue-sharing model with no traditional subscription tiers. (Image credit: Substack)
Plan
Starting rate (paid annually)
Renewal rate (paid annually)
Free
$0/month
$0/month
Pro
10% of subscription revenue + processing fees
10% of subscription revenue + processing fees
Substack operates on a unique revenue-sharing model with no traditional subscription tiers. The platform is completely free to use for publishing free content, regardless of subscriber count.
Writers only pay when they enable paid subscriptions, at which point Substack takes a 10% platform fee plus payment processing costs through Stripe (2.9% + $0.30 per transaction, plus 0.5% for recurring billing). You also pay a one-time fee of $50 if you’d like to connect your own domain, which can be purchased separately from a domain registrar.
This aligns Substack's success with creator success. It only profits when writers earn money. For a typical $50 annual subscription, total fees would amount to approximately $7.10, leaving writers with around $42.90. While a percentage-based model can become expensive for high-earning creators compared to flat-rate alternatives, it eliminates upfront costs and makes the platform accessible to writers just starting their monetization journey.
Customer support
Only about 10% of callers manage to speak with an actual person, with the average resolution rate being just 1%. (Image credit: Substack)
Substack's customer support has become a significant pain point for many users, with the platform heavily relying on AI-powered chatbots in 2024-25. The company launched an automated support system in early 2024, claiming it resolves over 90% of user inquiries. However, user experiences tell a different story, with many reporting frustrating interactions and difficulty reaching human representatives.
The primary support channel is a chatbot that appears on Substack's support page, though users can still email support@substack.com. While Substack claims there's a "seamless handoff" to human support when needed, many users report getting stuck in automated loops without receiving actual human assistance. The platform does provide a phone number (415-592-7299), but customer satisfaction ratings are extremely low at just 1.4 out of 5 stars on TrustPilot.
Real user experiences reveal significant issues with the support system. People report being charged multiple times for subscriptions, unable to cancel payments, and receiving only automated responses despite repeated attempts to reach human support. AI sometimes fabricates email addresses or provides incorrect information, leaving users without resolution for weeks or months. Only about 10% of callers manage to speak with an actual person, with the average resolution rate being just 1%.
For urgent security issues, you can contact security@substackinc.com, which appears to receive more attention than general support requests. However, the overall support experience remains frustrating for most users, with many describing it as "nonexistent" and recommending alternative platforms partly due to these service limitations.
Alternatives
Substack occupies a unique position in the content publishing market as a hybrid newsletter-blog platform focused on direct reader monetization. While competitors like WordPress offer more customization and Ghost provides better technical control, Substack's strength lies in its social publishing features and built-in community elements. The platform combines traditional newsletter functionality with social media-style interactions through Notes, recommendations, and cross-promotion features that most competitors lack.
For writers seeking maximum customization and control, WordPress remains the strongest alternative, offering extensive themes, plugins, and the ability to sell various digital products beyond subscriptions. Ghost CMS appeals to technically-minded creators who want full ownership without revenue sharing, providing advanced analytics and automation features that Substack lacks. Beehiiv and ConvertKit serve writers focused purely on email marketing with sophisticated automation tools.
Substack works best for independent writers and journalists who prioritize simplicity over customization and want to build direct relationships with readers. It particularly suits creators who appreciate the social discovery aspects and don't need complex email marketing features. However, writers requiring advanced design control, detailed analytics, or diverse monetization options may find better fits elsewhere.
The competitive landscape shows Substack maintaining its lead through community features rather than technical superiority. While platforms like MailerLite offer more comprehensive email tools and Gumroad provides broader monetization options, none match Substack's combination of publishing simplicity and social discovery. This positioning makes Substack ideal for content creators who want to focus on writing rather than platform management.
Substack review: Summary
Substack succeeds as a streamlined publishing platform that removes technical barriers between writers and their audiences. The platform's greatest strength lies in its simplicity. Writers can start publishing and monetizing immediately without dealing with complex setup, payment processing, or email delivery systems. The built-in social features like Notes and recommendations create genuine discovery opportunities that traditional blogging platforms lack, while the direct subscription model aligns creator and platform incentives effectively.
However, Substack's limitations become apparent for creators seeking growth beyond basic newsletter publishing. The minimal customization options, basic analytics, limited SEO capabilities, and problematic customer support create significant constraints for serious content businesses. Writers who need advanced email marketing features, detailed subscriber insights, or professional design control will quickly outgrow what Substack offers, making it hard to recommend as a long-term publishing solution for ambitious creators.
Substack: FAQs
Can I use my own domain with Substack?
Yes, Substack allows custom domains for your publication, giving you a more professional appearance and helping with branding. You can set up a custom domain through your Substack settings, though you'll need to purchase the domain separately and configure DNS settings. This feature helps maintain your brand identity and makes your publication look more established to potential subscribers.
How much does Substack cost for creators?
Substack is completely free to use for publishing free content with unlimited subscribers. You only pay when you enable paid subscriptions, at which point Substack takes a 10% platform fee plus payment processing costs (approximately 2.9% + $0.30 per transaction through Stripe). This means for a typical $50 annual subscription, you'd pay around $7.10 in total fees, keeping roughly $42.90. There are no upfront costs or monthly subscription fees.
Can I export my subscriber list from Substack?
Yes, you own your subscriber list and can export it at any time through your Substack dashboard. This includes both free and paid subscriber information, ensuring you're not locked into the platform. The export feature gives you flexibility to move to other platforms if needed, though you'll need to handle the technical migration and payment processing setup elsewhere.
Does Substack help with content discovery?
Substack offers several discovery features including Notes (short-form social content), recommendations between publications, and curated lists that can boost visibility. However, discoverability remains challenging for new creators without existing audiences. The platform's algorithm-based discovery is limited compared to social media platforms, making it essential to bring your own audience or actively participate in the Substack community to gain traction.
What content formats does Substack support?
Substack supports various content formats including written posts, images, videos, podcasts, and embedded media. You can publish both long-form newsletter content and short-form Notes, create podcast series, and include multimedia elements in your posts. However, the platform lacks advanced formatting options and design flexibility compared to traditional blogging platforms, keeping the focus on clean, readable content rather than complex layouts.
