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SiteGround review
2:23 am | September 3, 2020

Author: admin | Category: Computers Gadgets Pro Website Hosting | Comments: Off

SiteGround is now 20 years old and is one of the world's largest independently owned hosting companies. They started off with a handful of staff and have grown to  have 500 talented employees and data centers in six continents used by over 3,000,000 domains.

SiteGround are world leaders when it comes to hosting technologies. In 2009 they revolutionised shared hosting making it safer for businesses and have created numerous optimizations for WordPress. Since 2020, SiteGround uses Google cloud servers for their infrastructure which gives the added bonus of easier scalability and even more reliability.

The support offered by SiteGround is also word leading. The top 2% of candidates for the team spend over 6 months in specialist training and on average over 90% of tickets get resolved at first contact.

For speed, reliability, and service, SiteGround are up there as one of the best hosting services. You don't get as much storage as standard compared with competitors but if you don't require bottomless buckets you should find everything you need for a hosting provider in SiteGround.

An image of SiteGround's home page

(Image credit: SiteGround)

What types of hosting does SiteGround offer?

SiteGround market their products in two main categories: Web Hosting and Cloud Hosting. They also provide reseller hosting, WordPress hosting, and email marketing plans. The reseller plans and WordPress hosting are very similar to the web hosting plans.

Web Hosting from SiteGround comes in three tiers: StartUp, GrowBig, and GoGeek.
These plans don't state what resources you get but rather what they're capable of delivering. The main differences between the plans are storage, speed, support, and the number of websites you can host. 

The lowest plan, StartUp, supports one website, 10GB of web space, 10,000 monthly visits, a free domain, free SSL, daily backups, free CDN, free email, and more. For new signups this costs $2.99/mo for 12 months and then renews at $17.99 a month.

GrowBig is essentially the same but supports unlimited websites, 100,000 monthly visits and 30% faster PHP. You also get an extra 10GB of space, on demand backups and staging. This comes at $4.99/mo for new signups and renews at $29.99/mo. For $44.99/mo after renewal, you can get up to 400,000 monthly visits, and priority support with the GoGeek plan.

SiteGround's Cloud hosting range has four tiers: Jumpstart, Business, Business Plus, and SuperPower with prices from $100/mo to $400/mo. CPU and memory start at 4 CPU cores and 8GB of RAM and both jump incrementally by four for each additional tier with SuperPower providing 16 CPU cores and 20GB RAM. Your resources are guaranteed and managed and you can scale your CPU and RAM with one click or automatically.

SiteGround homepage screenshot on a water pattern background

(Image credit: SiteGround)

WordPress hosting 

SiteGround's WordPress Migrator plugin provides an easy way to import your WordPress site from another host but you can also pay SiteGround around $30 to migrate each site for you. Sometimes, SiteGround have a special offer that provides free site transfer for all plans.

SiteGround's AutoUpdate system keeps your WordPress installation and plugins up-to-date with the latest security patches and experts and business users might appreciate WP-CLI, a command-line tool which allows automation of many common WordPress management tasks.

SiteGround is not ideal for new users with little experience and a website that does not demand much. They'll be very happy here but might find better value for money with one of the best shared hosting providers or best Wordpress hosting providers.

If you have a more power hungry WordPress site then you'll get much more value from hosting with SiteGround.

Cloud hosting 

SiteGround's cloud hosting might seem expensive, but this is heavy duty hosting, not aimed at personal and small business websites. SiteGround's cloud technology is far more suited to high-traffic and feature-packed websites where response time is critical, and even 60 seconds of down time is a very big deal: a busy web store, say, or a regularly-updated news site.

As SiteGround uses Google Cloud servers the power used to host sites is 100% matched with renewable energy. So, if you want your business to have green credentials and the power too, SiteGround is a good choice.

If you have that kind of demanding website but SiteGround is a little out of budget you may find a good alternative on our best cloud hosting page.

Can I build a web store with SiteGround?

SiteGround do not have a range of specialist eCommerce plans but recommend their GoGeek play for WooCommerce.

WooCommerce is based on WordPress and is a very capable system which can handle most web store requirements. If you like SiteGround's hosting, you're already familiar with the ecommerce basics (or are happy to take the time to learn), opting for SiteGround's WooCommerce hosting could make sense. But if you're a novice, or just looking for more help getting started, alternatives like Bluehost's WooCommerce plan, or the online store side of GoDaddy's Website Builder have more tools, more features, and extra ecommerce support when you need it.

SiteGround's GTMetrix

SiteGround's GTMetrix (Image credit: SIteGround)

How fast is SiteGround? 

Uptime.com accessed our site every five minutes over 14 days recording any failures and how quickly the server responds. SiteGround had no fails at all, giving it a perfect 100% uptime. Average response time was 0.207 seconds, the fastest in our last 15 tests (most hosts are in the range 0.3 to 0.8 seconds).

GTmetrix measures load speed by grabbing a test page on our site, and measuring how long it takes to display the main content (a figure known technically as Largest Contentful Paint, or LCP). A low LCP means a snappy and responsive website, and (hopefully) plenty of happy visitors.

SiteGround's LCP was fractionally below average at 0.735 seconds, ninth fastest in our last 15 tests. But that's not far behind the top providers (most score in the 0.6 to 0.8 second range), and an acceptable time overall.

SiteGround's response time

SiteGround's response time (Image credit: SIteGround)

K6 goes beyond an individual load time by unleashing 20 simultaneous visitors and watching to see what happens. Our site managed an average of 14 requests per second, with a peak of 20. Again, that's fractionally behind the competition (most average in the 14 to 16 second range), but not enough that you're likely to notice.

(Please keep in mind that these tests are based on the performance of a shared hosting plan, and they can't tell us anything about the speeds we might see from VPS, dedicated or other hosting).

How easy is SiteGround to use?

Getting started with a web host can be intimidating, but SiteGround does a fair job of helping out. Log into its Control Panel for the first time and you'll find links to support pages covering several common setup tasks: how to import an existing WordPress site, launch WordPress, create email accounts at a new domain, point an existing domain to WordPress, and more.

This isn't quite as useful as it could be. We hoped the 'Access WordPress' link would launch the WordPress dashboard, for instance, but instead it opened a support page explaining how we could do this ourselves. That's still valuable, and better than we see with many hosts, but life would be even easier if the startup page gave us direct links to WordPress and other functions.

Skip past the walkthroughs, though, and SiteGround performs very well. A simple walkthrough makes it very easy to add a new site, for instance. Choose a domain, install a new application (WordPress, WooCommerce or Weebly Sitebuilder) and the site is ready to go in seconds. 

It feels like there's real thought gone into the control panel design. Choose 'Create Subdomain' on most panels, they prompt you for the subdomain name, and that's it. SiteGround's control panel understands that you might want to install something there, and offers you an Install Application button to help.

(The installer is relatively basic compared to the likes of Softaculous, with only 13 applications and fewer installation options. But it's also simple, and we had WordPress ready to go within seconds.)

Even then, SiteGround's helpfulness keeps going. Launch WordPress and a wizard prompts you to choose a theme, then offers to install useful free plugins (contact forms, an image gallery, a calendar, Google Maps, WooCommerce, a contact manager, SEO advisor and more).

What is SiteGround's support like?

SiteGround offers 24/7 support via phone, live chat, ticket and its web knowledgebase.

A comprehensive set of tutorials provides lots of useful information on getting started with the service. There's general guidance on setting up your website, managing domains, creating email accounts and more. 

The WordPress section begins with similar startup advice - how to install WordPress, create a post, install a plugin - but then adds a little more depth with articles on improving security and optimizing performance. They're a little on the short side, and sometimes too technical for newcomers, but the site still has more and better guidance than many competitors.

You can also contact the support team via phone, live chat and (apparently) ticket, although the website makes this more difficult than usual. There's a Contact Us button, but this walks you through a support wizard which works hard to direct you to a support site article or website tool. It won't even display a chat button, phone number or anything else unless it thinks you're 'deserving.'

This proved to be an unexpected hassle. We decided to ask a test question about our shared plan's automatic backups (could we set the backup time, or was it fixed?), but the wizard just directed us to the 'create a manual backup' button, without ever giving us a contact option to ask further questions.

So, we decided to cheat the system, and just chose alternative wizard options until eventually it offered us live chat or telephone options (no tickets, though). We chose live chat, an agent appeared within seconds, and gave us a clear answer immediately (automatic backup times are set when you sign up and can't be changed). 

We tried the phone support later, with similar success. It's an impressive support service, but we'd like it even more if the website didn't try quite so hard to ration our access.

Final verdict

While many hosts try to win you over with low headline prices, SiteGround is far more interested in power. Its shared and cloud hosting plans may look expensive, but they give you plenty of features and functionality for your money, and could be a high performance choice for demanding users with high traffic or business-critical sites. 


SiteGround FAQs 

What payment types does SiteGround support?

SiteGround supports payments via card only.

Does SiteGround offer refunds?

SiteGround offers a 30-day money-back guarantee for its shared hosting plans and servers, dropping to 14 days for cloud hosting.

The policy has the same terms for monthly-billed plans, a welcome plus (GoDaddy only has a 48-hour refund period for subscriptions of less than a year). Renewal fees are mostly covered, too, good news when some providers exclude them entirely (GreenGeeks).

Some providers have longer refund periods - InMotion Hosting offers 90 days, HostGator 45 - but SiteGround's refund policy is more generous than many, and in the area we'd expect for a quality web host.

SiteGround data centers

SiteGround data centers (Image credit: SiteGround)

Where are SiteGround's data centers?

SiteGround has data centers in the USA, UK, Australia, Germany, Netherlands, Singapore and Spain. 

Sign up for a SiteGround plan and you're able to choose which country will host your site. If your audience is mostly in one country, that's good news; choose a data center near your visitors and they'll see better speeds by default.

If you don't get that quite right, or maybe your audience makeup changes, you can choose a new data center at any time. There's a one-off fee (£20 in the UK) but that's better than some: Hostwinds' best suggestion was we buy a new plan in the new location.

Does SiteGround have an uptime guarantee?

SiteGround has a network uptime guarantee of 99.9%, which means it shouldn't be down for any more than 43.83 minutes a month.

The company offers very generous compensation if the network is down for longer. If you only have 99.9% to 99% uptime, for instance - so maybe just 44 minutes over a month - then SiteGround promises an additional 10% of monthly hosting credits. And you get another month of free hosting for every 1% of uptime lost. 97% uptime, for example, or a total 21.92 of down time over a month, gets you three months free hosting.

There are lots of exceptions. Scheduled and emergency maintenance (when resolved in an hour) isn't covered, for instance. Fallout from hacker attacks isn't covered, either, and the company doesn't count downtime from 'events outside our control', either.

Still, this is a far better guarantee than we usually see. GoDaddy's uptime guarantee is capped at a maximum 5% of your hosting fees, for instance, so even if your site is down for 15 days in a month, you'll only be credited with 1.5 days hosting.

SiteGround IP Address

SiteGround IP Address (Image credit: SiteGround)

What is my SiteGround IP address?

If you sign up with SiteGround, but use an existing domain which is managed elsewhere, then you'll need to update the domain's DNS records to point at the IP address for SiteGround's server.

To find the information you need, first log into SiteGround's control panel (my.siteground.com).

Click the Websites tab.

Find the domain you need in the Website Details list, and click the More icon to the right (three vertical dots).

Click Server Details.

The control panel displays a pop-up window with your server IP address, its data center location and the SiteGround nameservers.

What are SiteGround's nameservers?

SiteGround's nameservers are NS1.SITEGROUND.NET and NS2.SITEGROUND.NET.

How do I cancel a SiteGround product?

Log into your SiteGround account (my.siteground.com) and click the Services tab.

Find your plan and click the More icon to the right.

Choose Cancel from the menu.

Choose when you'd like to cancel the service (immediately, or when it's due to expire), click Continue, and follow any remaining instructions carefully.

  • Want to know how SiteGround compares to another top European web hosting provider, check out Hostinger vs SiteGround
Hostwinds review
11:59 pm | September 1, 2020

Author: admin | Category: Computers Gadgets Pro Website Hosting | Comments: Off

Founded in 2010, Hostwinds is a Seattle-based web hosting provider with feature-packed products for slightly more experienced users.

Hostwinds offers cheap and easy-to-use shared hosting plans, with plenty of features . A huge range of VPS (Virtual Private Server) plans give your site well balanced resources making them a cost-effective choice for demanding small to medium business sites.

Developers and other experts can build a custom setup with multiple cloud servers, load balancers, block and object storage for whatever suits their precise needs.

Hostwinds shared hosting homepage screenshot

(Image credit: Hostwinds)

Hostwinds shared hosting

Hostwinds' shared hosting starts at an affordable $5.24 a month for three years, $6.99 afterwards.  All Hostwinds shared hosting plans come with solid-state drives (SSDs), free SSL certificates, and access to the latest cPanel for easy site management. They also include unlimited FTP accounts, databases, and email accounts to help you manage your website effectively. You also get Softaculous Auto Install for easy application installation, Weebly Site Builder for drag-and-drop website building, and 24/7 customer support to assist you.

Upgrading to the next shared hosting plan gets you support for hosting more websites, or you can opt for Hostwinds' Business Web Hosting range for extra performance. This has less accounts on a server, and uses LiteSpeed's fast web server, but with prices starting at $8.24 a month over three years ($10.99 afterwards), it's still relatively cheap.

You don't get a free domain, but the nightly backups are worth more, and overall, these are quality shared plans for a bargain price.

Hostwinds WordPress hosting

Hostwinds has a managed WordPress hosting range, but it's essentially the regular shared hosting products, with the same prices, and just more website focus on any WordPress-specific features.

Softaculous is on hand to automatically install WordPress in seconds, for instance, and help you manage it afterwards.

The company offer WordPress support including helping you customize your WordPress installation using themes and plugins, create and restore backups, automate updates for WordPress, add security to WordPress, and troubleshoot issues.

That's good news, and with prices starting at $5.24 a month, the plans are certainly cheaper than the specialist Managed WordPress competition. If you're not committed to Hostwinds, though, or looking for more features, Bluehost, IONOS and A2 Hosting add extras such as free themes, easier WordPress website testing, automatic WordPress updating, extra security, performance optimizations and more.

Plans

Hostwinds offers loads of plans and options (Image credit: Hostwinds)

Hostwinds VPS hosting

A step up from shared hosting, VPS hosting ramps up your website speed by giving it more server resources. A capable VPS can host sites with hundreds of thousands of visitors a month, making the technology a good choice for business-critical sites, busy web stores, or any heavy-duty projects where performance is top priority.

Hostwinds has a lengthy list of ten VPS plans, ranging from a basic but pocket-friendly 1 CPU core, 1GB RAM setup for $4.99, to a giant 16 CPU core, 96GB RAM, $328.88 a month server with the power to handle almost anything.

The plans are hugely configurable, too. Need a cheap unmanaged plan where you run the server? No problem. Or do you want Hostwinds to handle all that? There are managed plans, too. You can opt for Windows and Linux hosting, add cPanel licenses, buy more IP addresses, choose a US or Amsterdam data center, and more. We love the control you get over the finished package, and if other providers aren't quite giving you the VPS plans you need, it's always worth checking out what Hostwinds has to offer.

Hostwinds' dedicated server hosting homepage screenshot

(Image credit: Hostwinds)

Hostwinds dedicated hosting

Opting for a dedicated hosting plan gets you an entire server, just for your website. No more sharing of resources, no more slowdowns because some other site is busy. Dedicated servers offer the best and most consistent performance, ideal for the most serious heavyweight sites.

You can choose from different processors, the amount of RAM, number and type of storage disks, and even Redundant Array of Independent Disks (RAID) configurations.

The entry-level dedicated server option, the E3-1270 v3, comes with a 3.5 GHz quad-core processor that can turbo up to 4 GHz, 8 GB of RAM (expandable), and options for configuring hard drive storage, starting with a 1TB Enterprise HDD. This server setup starts at $122/mo and includes 10 TB of outbound bandwidth along with 8 IP addresses. You can additionally customize your plan based on various specs like adjusting the RAM storage, adding RAID configurations, and selecting from various operating systems like CentOS.

Importantly, all dedicated servers from Hostwinds are fully managed and come with 24/7 technical support, server monitoring, nightly backups, and high-quality networking for steady performance and uptime. These dedicated resources mean that each server provides 100% of its capabilities to a single user and avoids the drawbacks of shared environments. This setup is great for applications requiring high computational power and storage, such as web and application hosting, game hosting, data analysis, and more. You can also choose from multiple data center locations globally to improve the latency and user experience of your site.

Hostwinds could be a reasonable choice for experienced users who need a mid-range dedicated server and know exactly which options and extras work for them. But if you need something on the budget side, IONOS has unmanaged servers from under $50 a month, while A2 Hosting starts at a similar price to Hostwinds, but has more high-powered servers and is even more configurable.

Hostwinds cPanel

Create and manage your site with cPanel. cPanel is included with shared and other hosting plans.  (Image credit: Hostwinds)

 Cloud Hosting 

The most basic cloud plan starts at just $0.006931 per hour, which costs approximately $4.99/mo. This entry-level option comes with 1GB RAM, a single CPU core, and 1TB monthly data transfers. On the higher end, the most advanced plan costs $0.456931 per hour or about $328.99/mo. This plan offers a substantial 96GB of RAM, 16 CPU cores, 750GB of storage, and 9TB of monthly data transfers.

With all plans, you get 1 Gbps ports coupled with solid-state drives, a 99.9999% uptime guarantee, enterprise-level firewalls, and nightly backups. Additionally, Hostwinds supports custom ISO uploads, giving you the flexibility to deploy customized configurations.

Does Hostwinds offer a website builder? 

Hostwinds' shared hosting packages include the Weebly website builder, It's a simple tool which allows you to create a small website by choosing a pre built site design, customizing colors and styles, then using the drag and drop editor to add blocks of text, pictures, videos, maps or whatever else your site needs.

This may work for you if you only need a very simple family or personal site, just a few pages, but it doesn't have the power for anything serious. Take a look at Wix if you need a website builder that can take on the most serious projects, including quality web stores and business-critical sites, or read our best website builder guide for more advice.

Launching cPanel gives you access to Softaculous, a popular platform which makes it easy to install WordPress and 400+ other big-name web applications.

Hostwinds' shared hosting plans include the Weebly website builder, an excellent template-based web designer with a stack of drag-and-drop widgets and UI elements.

There's a problem, though. What you're getting here is Weebly's very limited free plan, which includes Weebly branding on the footer and restricts your website to just 500MB.

You can upgrade to more capable plans from within Hostwinds, but from what we can see, you'll pay much the same price as if you went to Weebly direct. (And remember, this is an extra cost – you'll still be paying your regular Hostwinds fees.)

The service could still be useful in a few situations. If your plan supports multiple domains, for instance, the Site Builder might help less technical family members create their own small personal sites. But there's not a lot of value here for most users, and typically you'll get better results by installing WordPress.

If WordPress and Weebly don't interest you, there are all the usual tools to build and manage a website from scratch: FTP, SSH, a file manager, MySQL, phpMyAdmin and more.

Can I build a web store with Hostwinds? 

Hostwinds doesn't have specialist ecommerce hosting or online store builder plans. 

You could sign up for one of Hostwinds' shared, VPS or dedicated plans, then use Softaculous to install an ecommerce platform that can help you (WooCommerce, Magento or PrestaShop are popular choices). But as Hostwinds doesn't have specific support for any of these, it's not going to give you much help.

If you'd like a simpler way to get started, HostGator's Gator website builder supports a tiny web store with even its cheapest plans, and Bluehost's WooCommerce plans include tools to help build and market your site from only $12.95 a month.

Hostwinds' uptime performance result

Hostwinds did fairly well in our uptime and performance tests (Image credit: Uptime.com)

How fast is Hostwinds? 

We measured Hostwinds' performance by signing up for a shared hosting account, setting up a simple WordPress site using a standard template, then running various tests.

Uptime.com checked the availability of our site every five minutes for 14 days. Hostwinds managed 99.95% uptime, a little disappointing, but within the range we expect for a shared hosting plan (most providers offer a 99.9% uptime guarantee).

Hostwinds' page load time speed results

(Image credit: GTMetrix)

GTmetrix loaded a page on our site and calculated its LCP (Largest Contentful Paint), a measure of how long it takes to load the most important content. Hostwinds had an LCP of 0.774 seconds, a little below average (it ranked 10th in our last 15 tests), but acceptable for all but the most speed-sensitive sites. 

Hostwinds' speed test results

(Image credit: K61)

We set up k6 to unleash 20 users on our test site simultaneously, and monitor what happened. It managed a peak 17.67 requests per second, with an average of 13. That's a little below par (most providers peak at 20 requests per second and average 14-16), but that's not a difference you're likely to notice with most sites.

Hostwinds' account control panel

(Image credit: Hostwinds)

How easy is Hostwinds to use? 

Hostwinds uses industry-standard hosting tools and platforms across its service. 

Its web account dashboard, where you'll manage, add and cancel products, is powered by WHMCS. It's a very popular system, and if you've signed up with hosting providers in the past, there's a good chance you'll immediately know your way around.

Softaculous is available to automatically install WordPress and hundreds of other apps. It's one of the best auto-installers around, and will set up whatever service you need with the minimum of hassle.

Hostwinds' shared accounts include cPanel, an excellent control panel with all the tools you need to manage your domains, email accounts, files, databases, and every other aspect of your web space.

These can get complicated, particularly if you've complex hosting needs. But we'd much rather see quality and standard hosting tools than the basic home-made control panels offered by some providers. And overall, Hostwinds has more than enough power for most people to get their sites online at speed (and keep them there).

How good is Hostwinds' support? 

Hostwinds has three different ways to support its users– product documentation, in-depth tutorials, blogs, and a support team. We find their product documentation quite insightful for understanding their services in-depth and utilizing them efficiently. You can find the description and the use case of all their products under this segment. There are also many tutorials that can guide you in troubleshooting some common and complex issues that may arise during daily activity.

These tutorials span from their hosting plans descriptions to tons of how-to guides on how you can make the most of hostwinds offerings. You get detailed step-by-step guide along with multiple snapshots that helps you understand it better.

But, if you don’t want any of this hassle, Hostwinds’ offers customer support via email, call, and a live chat. To test it, we asked a couple of queries and their support agent answered back within minutes and that too with some helpful suggestions. Overall, Hostwinds support is pretty impressive and you even get sufficient information on their blog to get comfortable with the platform.

Is Hostwinds right for you?

Hostwinds offers a variety of hosting options, from shared hosting to dedicated servers, with both managed and unmanaged VPS hosting available. This diversity is indeed a plus point for targeting a wide audience, but its worth mentioning that many hosting providers deliver this many plans these days. 

Price-wise, Hostwinds is competitive, especially considering features like unlimited bandwidth and disk space in their shared hosting plans. However, there are areas where Hostwinds could improve. First, many users have pointed out that while Hostwinds markets itself on performance and reliability, there are occasional reports of downtime and slow server responses. Additionally, the cost of add-ons can accumulate, as essential services like automatic backups and advanced security features come with extra charges. These additional costs may not be clear upfront and could be a point of contention for users who are budget-conscious or require a more comprehensive out-of-the-box solution.


Hostwinds FAQs

What payment types does Hostwinds accept?

Hostwinds accepts payment via card, PayPal and Bitcoin. 

Does Hostwinds offer refunds?

Hostwinds has a less-than-generous three day money-back period covering its hosting products. Software licenses, domains and SSL certificates are not included.

Other providers offer much more protection. The industry standard refund period is 30 days; HostGator offers 45 days; InMotion Hosting gives you 90 days on many products.

Hostwinds' policy does have one small advantage. It doesn't just cover the initial purchase: you can ask for a refund of renewal fees, too, often excluded by other companies.

Does Hostwinds have an uptime guarantee?

Hostwinds Service Level Agreement promises a 99.9999% uptime guarantee. If its network loses power or goes down for more than 31.6 seconds a year, you can raise a support query to ask for a refund, and the company will credit your account with the cost of the whole day (or days) affected by that downtime. 

Where are Hostwinds' data centers?

Hostwinds has data centers in Dallas, Seattle and Amsterdam.

The Hostwinds' Data Centers page displays latency figures for each data center, identifying the closest. You can also download 100MB, 1GB and 10GB test files from each data center, allowing you to measure any performance advantage between data centers.

What is my Hostwinds IP address?

Log in to the Hostwinds client area.

Find your hosting product and click Manage.

Click Log to cPanel, and your Hostwinds web server's IP address is displayed as 'Shared IP Address' or 'Dedicated IP Address' in the left-hand General Information box.

What are Hostwinds' nameservers?

 

Hostwinds uses different nameservers depending on your hosting plan and how it's been set up.

To find out which nameservers are relevant to your product, first log into the Hostwinds account portal (https://clients.hostwinds.com.) Click the Manage button for your service, and the nameservers are displayed in the Package/ Domain panel.

Hostwinds cancelation process

(Image credit: Hostwinds)

How do I cancel a Hostwinds product?

Log into the Hostwinds client portal, find the plan you'd like to cancel and click Manage.

Click Request Cancellation in the left-hand sidebar and follow the instructions.

Beware: the request option cancels your account and deletes your website files and email inbox immediately.

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