Philips Hue Essential bulbs are a more affordable version of the company's standard smart lights, and they perform incredibly well considering they're less than half the price. There are a few limitations, though. For example, Philips Hue Essential bulbs offer a maximum brightness of **803**CHECK*** lumens, whereas standard Philips Hue White & Color Ambiance bulbs range from 800 to 1,600 lumens.
In most other respects, the two are very similar, and during my tests there was only one clear instance where the standard bulb really outshone the Essential version.
The Philips Hue Essential bulb's color reproduction was impressive (Image credit: Future)
To see how the two would compare, I set up a pair of lamps – one with a Philips Hue Essential bulb, and the other with an 800-lumen Philips Hue White & Color Ambiance bulb. I added them to the same room in the Philips Hue app, which would enable me to control them simultaneously, and directly compare and contrast their output.
During most of the tests I ran, it was difficult to spot any difference between the two. Both were equally responsive, and produced colors that were identical to my naked eye when I switched between scenes. According to Signify (the company behind the Philips Hue brand), Essential bulbs use different color-matching technology to regular Hue lights; but personally, I had a hard time telling the difference.
Having said that, I did notice a dark band at the top of the Essential bulb, which wasn't present on the premium bulb. This was most apparent with purple and blue light. Note that it isn't something you'll notice if you're using the bulb in a ceiling light, nor in a table lamp, and therefore is unlikely to be a deal-breaker unless you're exceptionally picky.
A dark "halo" is sometimes visible around the top of the Philips Hue Essential bulb (Image credit: Future)
The two were equally bright (as expected), although if I'd used a higher-output White & Color Ambiance bulb, then it would have been appreciably brighter.
However, there's one important difference that you should be aware of, particularly if you're looking for smart bulbs that will produce a natural-looking sunrise and sunset to help you wake up feeling refreshed, or to create subtle ambient lighting in your living room.
With both bulbs dialled down to their dimmest setting, the Hue Essential bulb was much brighter than the more expensive White & Color Ambiance model, as you can see in the photo below. That's because the Hue Essential bulb can only be dimmed to 2% of its maximum brightness, whereas the regular bulb can drop to just 0.2%.
(Image credit: Future)
I also found that the Essential bulb tended to show a slightly warmer cast, due to its narrower white light spectrum (2,200–6,500K compared to 1,000-20,00K for a regular Hue bulb). Depending on your preferred light temperature, the difference could be apparent if you use the two different types of bulbs in close proximity,
I wouldn't mix and match regular Hue and Hue Essential bulbs within the same room. However, they're an excellent option for those wanting to setup a Philips Hue system but have previously been intimidated by the price. They're also great if you're looking to extend your existing system to more rooms in your home, without splashing too much cash.
Performance score: 4.5/5
Philips Hue Essential: price and availability
Much cheaper than regular Philips Hue bulbs
Even more affordable when bought as a multipack
You may also want a Philips Hue Bridge
The Philips Hue Essential range is designed to be an accessible entry point into the world of smart lighting, with the bulbs coming in at a much cheaper price than standard Philips Hue ones.
One Philips Hue Essential bulb (either screw or bayonet) costs $24.99 / £19.99 (about AU$40). If you want several, you can save money by opting for a multipack. A twin-pack costs $44.99 / £32.99 (about AU$70), and a four-pack comes in at $59.99 / £49.99 (about AU$90).
For comparison, a twin-pack of regular 800-lumen Philips Hue White & Color Ambiance bulbs costs $98.99 / £84.99 / AU$149.25, and a four-pack is $185.99 / £169.99 / AU$290.50. That's the starting price for a maximum brightness of 800 lumens; brighter bulbs cost even more.
The Philips Hue Essential bulb (left) has a slightly warmer cast than the regular Philips Hue White & Color Ambiance bulb on maximum brightness (800 lumens) (Image credit: Future)
There's another potential cost to consider, though. Although you can control the color and brightness of your Philips Hue Essential lights using Bluetooth on your phone, for more advanced features (such as applying scenes, setting schedules, and connecting them to smart speakers or switches) you'll also need a Philips Hue Bridge.
A standard Philips Hue Bridge costs $65.99 / £49.99 / AU$99.95, so factor this into your budget when planning your new smart lighting system. There's also a Philips Hue Bridge Pro, but this would be overkill for a new user with a small setup.
Hue app, Amazon Alexa, Google Home, Apple HomeKit, Matter, and more
Connection options
Bluetooth, Zigbee
Philips Hue Essential: design
Only three bulb types available
All options offer tuneable white and colored light
Maximum brightness of ***802***CHECK lumens
Philips offers only a small selection of Hue Essential bulbs, which makes sense for an entry-level option. There are currently three models available – screw, bayonet, and GU10 spotlights – and these should be fine for most fittings around your home. Here, I tested an E27 screw-fitting bulb.
By contrast, regular Philips Hue lights come in virtually every shape and form possible, including candle and "filament"-style bulbs, LED strips, and gradient lamps to name just a few.
All bulbs in the Philips Hue Essential Series are "Warm to Cool White & Color", meaning they can show eight million colours, plus white light at different temperatures (from 2,200K to 6,500K). Regular Philips Hue smart bulbs are available in three versions:
Warm white, which lets you tune brightness but not color;
White Ambiance, which lets you adjust the brightness and temperature;
White & Color Ambiance, which also lets you pick from eight million colors.
All Philips Hue Essential bulbs offer a maximum brightness of ***803***CHECK lumens. Regular Philips Hue bulbs range from 800 all the way through to 1,600 lumens.
Design score: 4.5/5
Should you buy Philips Hue Essential bulbs?
Philips Hue Essential scorecard
Attribute
Notes
Score
Value
Exceptional value at less than half the price of a standard Hue bulb (and even better in a multipack).
5/5
Design
Only available in three formats, but these cover most everyday use cases.
4.5/5
Performance
Compares favorably with original Philips Hue bulbs, but can't dim as low and has a slightly warm cast.
4.5/5
Buy them if
The price of regular Hue lights is off-putting
Philips Hue Essential bulbs are less than half the price of standard Hue lights, making them a much more affordable introduction to smart lighting.
You want to extend your Hue setup into more rooms
If you have a Hue system for your entertainment area, Hue Essential bulbs would be a great way to light areas such as hallways and dining rooms, where you don't need to dial the brightness right down.
Don't buy them if
You want to create subtle ambience
The dimmest setting on a Philips Hue Essential bulb is 2%, compared to 0.2% for a standard Hue light, so you won't be able to make super-subtle effects, and it doesn't make an ideal wake-up light.
You already have regular Hue bulbs in your room
Philips Hue Essential bulbs are very good, but their limitations might be apparent if you use them side-by-side with regular Hue lights. I'd recommend using one or the other in a room, rather than a mixture of both.
Philips Hue Essential: also consider
Govee Wi-Fi LED Bulb
Govee's lights connect directly to your home Wi-Fi network, meaning you can control them remotely via an app without the need for an additional hub. There's a very limited selection of bulb types, though, and during our tests we found their colors lacked vibrancy.
As the name suggests, these smart bulbs are Matter-compatible, which makes them easy to integrate with a mixed smart home. They're a little cheaper than Hue Essential bulbs, too; but we found setup a little buggy in comparison to the smooth Hue experience.
I tested a Philips Hue Essential E27 screw-fitting bulb alongside a standard Philips Hue Essential White & Color Ambiance bulb in identical table lamps, so I could more easily compare the two. I connected both to my existing Philips Hue setup, and added them to the same zone, which would enable me to control them both at once via the Hue app on my phone, set them to the same colors and brightness, and note similarities and differences.
I also tested them using the "sunset" automation within the Philips Hue app, with various preset scenes, and by tuning the light color and brightness manually.
Hybrid robot vacuum-and-mops have come a long way in the last few years, and the Eufy E25 Omni is the latest example of bots that are capable of tackling both tasks to a high standard. I tested one for two weeks to see how it compares to the rest of the best robot vacuums on the market, and I was generally very impressed.
The E25 Omni offered solid performance in my vacuuming tests and was especially efficient at clearing fine dust. However, despite the squared-off shape and dual side sweepers, the edge cleaning wasn't the best. The AI-based automatic adjustment failed to recognize my spillage and bump up mop settings to clear it, but with manual tweaking to Max mode, this bot delivered some of the best mopping I've seen.
Navigation was reliable, as was obstacle avoidance. However, the E25 Omni proved a little fussy when it came to the initial mapping stages – I had to clear my floors to achieve a complete map. Meanwhile, the app is intuitive to use and offers a range of ways to operate the robot, including scheduled cleans, zone cleaning and the ability to change the intensity of vacuuming or mopping.
At full price it's expensive, but regular deals take the price down and deliver better value for money. That's the short version; read on for my full Eufy E25 Omni review.
(Image credit: Future)
Eufy E25 Omni review: price & availability
List price: $1299.99 / £849 / AU$1799.95
Launched: May 2025
Availability: Worldwide
Officially, the E25 Omni is a premium robot vacuum, costing $1299.99 / £849 / AU$1799.95 at sticker price. However, you shouldn't read too much into that list price – the manufacturer offers regular, steep discounts and the Amazon price history shows it is rarely full price. With an average price of around US$750 it's still not cheap, but it does compare well with equivalent flagship hybrids like the Roborock Qrevo Curv or the Ecovacs Deebot X11 Omnicyclone.
In terms of value for money, the E25 is a very good robot vacuum and it does a lot to justify its high price point. However, it's worth considering the ongoing costs too. Replacement dust bags and floor cleaning solution are available from Eufy, with dust bags costing US$16.99 for 3 and the solution $20.99 a bottle. Third party dust bags are available for cheaper, although I can't confirm their compatibility.
Value for money score: 4 out of 5
Eufy E25 Omni specs
Max suction:
20,000 Pa
Robot size (L x W):
12.8 x 13.7in / 32.6 x 34.8cm
Robot height:
4.4in / 11.2cm
Dock dimensions (W x D x H):
14.6 x 19.1 x 17.3in / 37.2 x 48.4 x 43.9 cm
Mop type:
Roller
Max threshold clearance:
Not stated
Dust bin volume (onboard):
Not stated
Dust bin volume (base):
3L
Water tank volume:
2.5L (clean), 1.5L (dirty)
Base functions:
Self empty, refill water, clean and dry roller mop
Eufy E25 Omni review: design
Rounded square with two side sweepers, spit main roller and roller mop
Relatively compact dock takes care of a range of maintenance tasks
Dock has a useful transparent water tank
The Eufy E25 is a rounded square robot vacuum with a raised nodule housing the LiDAR for navigation. Flip it over and you'll find a roller that's equipped with bristles and rubbery fins, and is split in the middle to try and combat hair tangling, plus two spinning side sweepers. The main central suction are is really quite small in proportion to the size of the robot.
There's also a tube-shaped mop, which applies downward pressure to dislodge dirt. It's fed with clean water as it rolls around, while the dirty stuff is constantly siphoned off.
(Image credit: Future)
The all-black design is minimalistic – which, for a functional product is definitely preferable to trying to do something a bit more eccentric. It is able to fit under objects 4.4in / 11.18cm off the ground, and through gaps of 12.83in / 32.58cm wide.
The dock is pretty inoffensive looking, and compared with some hybrids vac-mop options, feels relatively small. It's all black, with a view to blending into its surroundings, which is definitely a plus in my view. In terms of functions, it'll take care of emptying the bot's onboard dustbin, washing its mop pads and drying them with hot air, draining the onboard dirty water tank and refilling it with clean water, and dispensing detergent.
(Image credit: Future)
The water tank is transparent, so you can visually see when it is starting to run low. This feature is surprisingly rare, but useful. There's also a white ring light, which will turn red if either water tank isn't correctly installed.
The fact that the robot sits on a ramp outside the body of the dock, rather than slotting inside, helps keep the dock size down. As with most robot vacuum docks, you're technically meant to leave a wide margin of clear space all around (1.6ft / 0.49m either side and 4.9ft / 1.49m in front), but experienced owners will know it's possible to get away with far less than this.
Design score: 4 out of 5
Eufy E25 Omni review: performance
Strong obstacle avoidance but initial mapping can be hit-and-miss
Tendency to return to dock mid-clean, extending overall task time
Solid vacuuming and excellent mopping on the highest settings
It was fairly straightforward to get the Eufy E25 Omni set up, although I found the mapping task less forgiving than some rival models. Specifically, it's worth ensuring all obstacles are out of the way before attempting mapping.
You can control the E25 through the Eufy companion app or a smart home system. Both methods are fairly straightforward, although I found starting a specific room clean could be a bit hit-and-miss when I tested it using Amazon's Alexa. It would sometimes work, even with rooms where I'd used custom names, but half the time it would just start a whole house clean – a major hazard in a household like mine when another room's floor may be littered with Lego.
(Image credit: Future)
In terms of navigation, I found coverage of the rooms was good, with E25 taking a systematic path that didn't leave any patches uncleaned. It also did a good job of detecting different floor surfaces, reliably lifting the mop when it reached carpet to ensure it didn't get it damp, and upping the suction intensity on deeper carpet.
When given a cleaning task the E25 returned to its dock periodically to empty the dust container, clean the mops and recharge the battery. This did extend cleaning times a bit, but for an area of around 700 sq ft with mixed floor material, it generally took an 1hr 30mins, or a little bit under, to complete the clean.
Vacuuming performance
I ran a series of dedicated tests to access the Eufy E25's vacuuming performance of both fine dust (a mix of flour and cookie crumbs) and chunkier particles (dry rice). On hard floors I found it vacuumed fine particles well, picking up all the material in my test in one pass.
It didn't do as well with larger debris, with the side brushes pushing a few grains of rice into areas where the robot had already cleaned. It did eventually manage to pick up almost everything, though. On mid-pile carpet the E25 performed perfectly, picking up both fine and chunky debris in a single zone clean, although on higher pile it did leave a few grains of rice.
Image 1 of 6
(Image credit: Future)
Image 2 of 6
(Image credit: Future)
Image 3 of 6
(Image credit: Future)
Image 4 of 6
(Image credit: Future)
Image 5 of 6
(Image credit: Future)
Image 6 of 6
(Image credit: Future)
Like many robot vacuums, cleaning performance around the edges of rooms isn't great. (It's this that really keeps it from being a vacuum that could fully replace a manual – as well as it not being able to vacuum stairs.) In my tests, the E25 worked its way around walls and objects but didn't get close enough for a really thorough edge clean.
Even on the highest vacuuming intensity I round this robot relatively quiet, although the auto-empty function in the dock is louder as the dock sucks the dust from the small onboard bin.
Mopping performance
On first look the mopping performance wasn't great. It did well at clearing a fresh liquid spill, leaving no more water on the surface than regular mopping would, but it struggled with tougher dirt. To test this, I smeared a small amount of ketchup on a hard floor and left it to dry.
I then sent the bot out to mop, leaving it to use its own AI features to work out which mop setting to use. Unfortunately, it didn't seem to make a dent in the dried up ketchup at all. For a second pass, I toggled the settings manually to the highest mop mode, and during this run the robot did seem to identify the stain and focus on it. It took a few passes but eventually managed to remove it completely.
Image 1 of 5
(Image credit: Future)
Image 2 of 5
(Image credit: Future)
Image 3 of 5
(Image credit: Future)
Image 4 of 5
(Image credit: Future)
Image 5 of 5
(Image credit: Future)
While the Eufy E25 omni does lose some points for needing a manual tweak of the settings, this is still some of the best mopping performance I have seen from a robot vacuum-mop.
Object avoidance
I also ran tests to assess how accurate the Eufy E25's object avoidance was. Here it performed very well, not only spotting and avoiding the objects I'd laid out, but even identifying them on the map and correctly labelling them as a power cable, a shoe and clothing (in the case of the sock). It managed to repeat this flawlessly twice in testing. However, in everyday use it did on occasion drag a charging cable around a room, so I'd still recommend keeping these out of reach as much as possible before starting a clean.
(Image credit: Future)
Maintenance
Cleaning and maintenance of the robot itself is low-effort. Like most robot vacuums, it will auto-empty dust from the small onboard bin into a larger bag within the dock. Emptying the dirty water tank is straightforward – it's easy to lift it out of the dock and unclip the top lid.
This robot's side sweeper brushes are angled to prevent hair tangling, and even after extended use I didn't have to remove any manually. If you do need to clean the main brushroll, the cage is easily removed and both halves of the roller can be popped out slightly to help you get at anything stuck inside.
(Image credit: Future)
The only part of the setup that needed a bit of attention was the part of the dock where the mop is cleaned. I found debris could collect here, although it was cleared easily enough using a regular vacuum with a crevice tool, or a brush.
Performance score: 4 out of 5
Eufy E25 Omni review: app
Simple setup and easy to use, with an editable, 3D map
Can store multiple maps for different floors
Naming inconsistency can cause confusion
The Eufy Clean app is easy to use and offers clear instructions to pair to the device and start mapping. Once you've completed mapping you are given a 3D map you can rotate, tilt and edit to divide, merge and rename rooms. From this you can then start cleaning either individual rooms or square zones that are defined on the map.
Using these zones you can isolate specific parts of a room, such as around a dining table for a quick post-dinner clean. If these are cleans you are going to be doing often you can also use the 'Common' section to define these regular tasks to make them easy to start or schedule.
(Image credit: Screenshots from Eufy app)
When choosing an area you can define different features of the clean or leave it to the AI agent to select the best option for the room type and floor material. Options include cleaning intensity, water level, suction power and whether you want the robot to make 1 or 2 passes of the area.
As well as using the app to launch a clean, you can also schedule cleans, either as a one-off or a recurring event. Scheduled cleans can be set to whole home, specific rooms or scenarios. My only tiny gripe is that these 'scenarios' are the common tasks mentioned above, and it would be clearer if Eufy used a consistent name for the function in the app.
If you want to use the robot over multiple floors, you can also save multiple maps within the app. Just bear in mind you'll have to carry the robot up and down the stairs – potentially multiple times, because this robot likes to return to its dock to empty, clean its mop and top up its battery mid-clean.
The Eufy E25 Omni integrates with smart home systems and is compatible with the Matter standard so will work with Amazon Alexa, Google Home and Apple's Siri.
You can set 'Do not disturb' periods where the robot won't clean. If it's halfway through a clean when one of these kicks in, it will return to the dock, and resume once the designated quiet time has passed. If you are planning on having the base station in a bedroom it is worth considering that even during 'Do not disturb' hours the dock will continue to dry the mop, which is just about audible, although no more than a low-level hum.
App score: 4 out of 5
Should you buy the Eufy E25 Omni?
Attribute
Notes
Rating
Value
Premium, but regularly discounted. Decent value when on sale.
4 / 5
Design
No-nonsense robot vacuum with roller mop and two side sweepers. Relatively small dock for a hybrid cleaner.
4 / 5
Performance
Good vacuuming and excellent mopping on the highest settings. Strong obstacle avoidance, but initial mapping is unforgiving.
4 / 5
App
Easy to use, with plenty of options. Some inconsistency in names.
4 / 5
Buy it if...
Your priority is mopping
Although it did take a manual tweak of settings to get there, this robovac's mopping is some of the best I've seen.
You want a robot that doesn't need intervention
Some robots need regular saving after getting trapped on obstacles but the Eufy mostly managed to keep itself out of trouble.
Don't buy it if...
You don't need mopping
If all your floors are carpet there's no point paying the premium for mopping functionality.
You're worried about damp carpets
Although the Eufy E25 Omni reliably detected carpet and avoided mopping, other bots have the ability to leave their mop pads in the dock when they're not required – that's not an option here.
You want efficient cleaning
The Eufy E25 Omni regularly returned to its dock to empty its bin or top up its charge mid-clean, which did extend how long it took to complete tasks.
How I tested the Eufy E25 Omni
I tested the E25 over two floors of my home with mixed surfaces for a period of a few months. I performed specific tests to assess how well it picked up fine particles and larger debris on hard floors, low pile and high pile carpet. I also tested mopping performance on hard floors, testing how well it dealt with a dried ketchup stain and a fresh spill.
The robot was put through two obstacle avoidance tests and I tested the custom tasks and scheduling functions, as well as how well it worked with smart home integrations by operating it through Alexa to start whole home and zone cleans.
The Narwal Freo Z10 Ultra is a feature-packed combination robot vacuum and mop, paired with a comprehensive base station. In theory, it should deliver an almost completely hands-off cleaning experience; everything you could want from one of the best robot vacuums. However, the performance was somewhat mixed during testing.
Narwal Robotics has been around since 2016, with a primary focus on developing innovative robot vacuums. The Freo Z10 Ultra is the latest flagship model of the Z-series lineup. It's an updated version of the Freo Z Ultra, which offered impressive mopping but struggled with carpets. The Z10 Ultra delivers higher suction power (18,000Pa) and adds edge-reaching technology to the mops. For a slightly more affordable option, there's the Freo Z10.
I tested the Narwal Freo Z10 Ultra over a couple of weeks, and when it comes to everyday vacuuming tasks, I was impressed. It did a solid job of clearing most particles – including dog fur, pine needles, and excessive amounts of crumbs – from both hard flooring and carpet in my home. However, edge vacuuming wasn't a strong suit (which was especially apparent under my kitchen cabinets) and it also struggled to clear larger spillages, even when using the highest suction level.
Mopping on the Narwal Freo Z10 Ultra was up there with the best I've seen. There's no water tank on the robot itself; instead, the two triangular, microfiber mops are loaded with hot water and detergent at the base before being sent out to clean. Admittedly, this made the cleaning longer and required the water tank to be refilled more often, but the results were worth it.
Beyond consistently mopping up mud puddles left by my dog and small food spills, the mops successfully cleaned a large, dried ketchup spill when using the wettest mopping level. With the Freo Z10 Ultra's edge-reaching technology, the mops even extended right up against walls, getting into places other robots often miss. The dock's mop maintenance features also worked extremely well.
I was equally impressed with the Narwal Freo Z10 Ultra's navigation and obstacle avoidance. Dual AI cameras and a LiDAR sensor enable it to avoid furniture, cables, shoes, and other clutter.
Unfortunately, the Freo Z10 Ultra is far from the most reliable bot to control. On many occasions, I would send the robot to complete a task, and it would either skip entire selected rooms or roll out of the base and return without doing anything at all. A "smart" AI cleaning mode, which should adjust cleaning settings based on dirt levels and floor type, only exacerbated the problems.
No matter which settings I used, I couldn't get the bot to auto-empty consistently. I suspect this issue is to do with a unique feature where both the onboard dustbin and the dust bag in the dock are dried to prevent bacterial growth. I'd argue this feature is unnecessary in the first place.
The Narwal Freo app isn't the most intuitive, either, due to the excessive number of settings and customizations. I've tested numerous robot vacuums, and still had to resort to Reddit on several occasions to figure out how to adjust certain settings, such as getting the robot to do basic things like vacuum carpets.
Clearly, not everything on the Narwal Freo Z10 Ultra is perfect, but when I got it to do what I wanted, the results were very solid. If you have the patience and experience, this robot vacuum is great for larger homes with average cleaning needs. Some flaws could even be overlooked if you're able to snag it on sale, which it often is.
Availability: Widely, including US, UK, and Australia
The Narwal Freo Z10 Ultra launched in September 2025. It's available in the US, UK, and Australia, with a list price of $1,299.99, £1,299, or AU$2,499. While the initial price tag might seem eye-watering, I've never seen this robot vacuum available for full price, at least in the US. In fact, it's often $400 or more off. Unfortunately, I haven't seen these deals in the UK or Australia. Chances are good you'll find decent savings during seasonal sales like Black Friday or Amazon Prime Day.
Even with a discount, the Narwal Freo Z10 Ultra sits on the premium end of the robot vacuum market. However, with features including dual AI cameras and mops equipped with edge-reaching technology, plus a base station that self-empties and hot water washes the mops, its price aligns with other higher-end robot vacuums. Based on the feature list it seems like solid value for your money, but unfortunately not all those special features behave as they should in practice.
Beyond the robot vacuum, base station, and a couple of replacement parts that come in the box, Narwal also offers the option to purchase the "Advance Kit". For an additional $259.99, you'll receive all the accessories needed to use this vacuum for years, including an extra main brush roller, side brushes, mopping pads, floor detergent, dust bags, and more. It's not cheap, but buying these items separately can add up quickly, too (just two mopping pads will set you back $20, while the kit comes with six). The UK and Australia offer similar accessory packs for £119.99 or AU$399.99, respectively.
Value for money score: 3.5 out of 5
Narwal Freo Z10 Ultra specs
Max suction:
18,000 Pa
Robot size:
14 x 13.8 in / 35.5 x 35 cm
Robot height:
4.3in / 11cm
Dock dimensions (W x D x H):
17 x 18.2 x 15.2in / 43.1 x 46.2 x 38.8cm
Mop type:
Dual spinning triangular discs
Max threshold clearance:
Not stated
Dust bin volume (onboard):
0.48L
Dust bin volume (base):
2.5L
Water tank volume:
4.5L (clean) / 4.1L (dirty)
Base functions:
Charge, empty dust, wash mop pads with hot water, dry mop pads, dry dust bag
Runtime:
~2.5 hours (tested)
Recharge time:
~3 hours (tested)
Sensors:
Dual AI Cameras, LiDAR 4.0, and side sensor
Narwal Freo Z10 Ultra review: design
Stylish but bulky base station with a wide range of features
Spinning mop pads deliver up to 8N of pressure and extend to reach edges
Anti-hair wrap technology on the main brush and side brushes
Like most robot vacuums with an auto-cleaning base station, the Narwal Freo Z10 Ultra arrived in a massive box that weighed over 44lbs (20kg); it's best to have an extra set of hands to help get it inside.
After lifting out all the box's contents, including the bulky base station, which had handles to make life easier, I found that there were absolutely no instructions aside from the plentiful stickers on the different components. I've set up my fair share of robot vacuums before, so it's second nature to me, but for those new to robot vacuums, it was a glaring omission. You can find instructions online, but it's still not ideal.
(Image credit: Future)
The lack of instructions aside, the setup was fairly straightforward. All I had to do was install the side brushes, add the included detergent for the mops, fill the clean water tank, and connect to Wi-Fi. Also, be sure to remove the cover on the front camera sensor of the robot vacuum. I missed this step, and as a result my floor map on the app wouldn't save. I eventually resorted to Reddit to figure out the problem. Again, physical instructions would've prevented this problem.
Robot design
Once I had everything together, I was impressed with how well this bot blended into my room. Most robovacs / docks come in white or black, but this model is a stylish gray. This was a nice change of pace and it happened to perfectly match the walls in the room.
The circular design is typical of most robot vacuums, while on top is your traditional LiDAR puck, which spins inside its casing to help with mapping. Unfortunately, that sensor makes the robot vacuum a little too tall to fit under lower furniture, something other robot vacuums have addressed – models like the Roborock Qrevo Slim and Dreame X50 Ultra have retractable pucks that tuck in when the bot enters low-height areas. Within Narwal's own range, the higher-end Narwal Flow has its LiDAR module mounted within the body of the robot rather than sitting on top.
Other sensors include dual 136-degree cameras with dual AI chips, located at the front of the robot. These cameras also take pictures of obstacles or can be used to scan your space, similar to a security camera. The bot also comes kitted out with a bright light that automatically activates for navigation and obstacle avoidance in darker spaces. There's a further sensor on the side for even more assistance in navigating spaces.
(Image credit: Future)
Flip the robovac over and you'll find the main roller, with rubber fins and short bristles suitable for both carpets and hard flooring. This also incorporates anti-hair wrap technology – given that I have a fluffy Keeshond constantly leaving clumps of hair around, this is a huge boon. The side brushes also feature detangling technology and have more movement than typical side brushes.
However, the most notable feature is the two triangular microfiber mops that velcro on. These mops spin at 180RPM, applying up to 8N of mopping pressure, and can also extend out to get into corners, edges, and hard-to-reach places.
Controls on the robot vacuum are minimal: on the top you'll find Start/stop and Return to dock buttons. Voice control can also be used to manage cleaning – Alexa, Siri, and Google Home are all supported. But like all robovacs, you'll probably be mainly controlling it using the Narwal app.
(Image credit: Future)
An easily liftable magnetic cover hides the onboard dustbin. This is an average size for robot vacuums and can easily be removed for manual emptying if required. Rather unusually, it features a special insert to separate wet and dry debris.
Also unusual is the fact that this robot vacuum doesn't have a water tank on board. Instead, the mops are loaded up with warm, soapy water at the base station, and a consistent amount of water is spread about the floor during the cleaning.
Base station design
Moving on to the base station. This is large, occupying a considerable amount of space, but I loved the space gray finish and soft, rounded edges. A special ionized water feature bubbles and illuminates a little bar when cleaning the mops, adding a nice space-age touch.
The Freo Z10 Ultra base station is packed with features. On top is a flip-to-open hinged lid featuring a tiny LCD that allows you to send the vacuum out without using your phone. It can turn the AI-powered "Freo Mind" mode on/off, recall, start/stop, and start mop washing/drying. However, I reviewed the Narwal Freo in 2023, and that older model's touchscreen was easier to use and allowed you to do far more. I was disappointed by the downgrade, but it's still a unique feature that I've only ever found on Narwal's robots.
(Image credit: Future)
Once you open that lid, the clean and dirty water tanks with handles are revealed and simple to take out for filling or emptying. Around front is an easy-to-remove magnetic cover that reveals the dust bag and detergent mopping solution (you can still use the mops without the detergent installed).
(Image credit: Future)
In the bottom compartment, where the robot vacuum resides and charges, is a mop washing station. AI detects the type of dirt on the mop and cleans it at different temperatures. After cleaning the mops, hot air drying helps prevent bacterial growth. Another unique feature is pre-drying, where the vacuum's dustbin content is dried before being emptied into the dust bag in the base station, preventing odors and bacterial growth. The dust bag in the dock can also be dried. It's a cool addition, but not a feature that I personally care about (or even think about) when it comes to my robot vacuums.
Design score: 4 out of 5
Narwal Freo Z10 Ultra review: performance
Sold vacuuming for everyday use, but struggles with large spills
Excellent mopping but uses a lot of water
Doesn't reliably follow instructions, and "smart" features make things worse
Similar to just about every robot vacuum I've tested, you must start by mapping your space. That means connecting to the Narwal Freo app and Wi-Fi. The app guided me through the connection process, and although it failed to connect on the first attempt, the robot was ready to proceed after the second try.
I sent it out to create a map of my space, and it took about 10 minutes. However, upon return, the map wouldn't save. It appeared to navigate my space with ease, avoiding furniture, obstacles, and even a step into the family room. I did the process over and over again. Eventually, resorting to a handful of problem-solving techniques, like restarting it, changing base station positions, and more.
Little did I know that a cover over the dual cameras with AI chips would prevent the map from saving. After finally coming to this realization (with some research help from Reddit), the robot vacuum went out for a final time; it took about 15 minutes, and the map was finally saved.
I was impressed by how accurate the map was. While it didn't divide all the rooms perfectly, almost every space in the lower floor of my home was included, noting some furniture, obstacles, and even floor types. It missed a small bathroom, but I believe that was due to a fluffy rug blocking its path. The family room was also not included, as a step down was required to access it. Luckily, you can save multiple maps, so in addition to the lower level, I created maps of the upper level of my home and the family room. To clean these spaces, I had to move the robot vacuum to a specified starting point since the base station was inaccessible.
I learned the hard way about an extremely frustrating setting regarding the maps: you must adjust settings to vacuum on carpeting and rugs. I failed to do this, and the robot would literally just go over the carpet or rugs during vacuuming tasks without vacuuming them. Even massive area rugs and the carpet that covers nearly the entirety of the upstairs would be ignored during vacuuming. I had to go through and individually change the settings on all the rugs and carpets on the app's map to actually get them vacuumed. This is not something I've experienced with any other robot vacuum.
The Narwal Freo app has a menu of different cleaning options: Mop, Vacuum, Mop & vacuum, or Mop then vacuum. With each of those cleaning options, it's possible to select a specific mode. "Freo Mind" intelligently adjusts the cleaning parameters based on the floor type and dirt levels, while "Customize" allows you to fine-tune suction levels, mopping water levels, coverage precision, and more myself. You can either select rooms or highlight zones for the robot to clean.
Navigation and obstacle avoidance
During my average, everyday cleanings, the Narwal Z10 Ultra easily navigated my space. The lower level of my house consists of hardwood, tile, and laminate flooring, along with numerous medium-pile rugs, as my dog is afraid to walk on hard flooring.
Even on rugs that were accidentally lifted, the robot managed to move around the obstacle and continue the task. Rescuing was only required a couple of times, which is impressive given the clutter in my home. The map on the app even noted the obstacles encountered during a cleaning, taking pictures of items in the way. I have shots of shoes, cables, and a few hilarious candids of my dog being a little too curious.
(Image credit: Future)
I also ran a special test for object avoidance. During these, the vacuum successfully went around a sock, but then managed to vacuum up a shoelace and a charging cable simultaneously, despite having already noted these obstacles on the map. I'm not sure what happened, and I was disappointed by the results.
This test was likely a fluke. I never had a problem during my regular cleaning tasks, during which the bot successfully avoided multiple shoes, cables, and a whole host of other items. The Freo Z10 Ultra also navigated around larger furniture and bigger obstacles like a champ.
In fact, my only real complaint about the obstacle avoidance was that it was sometimes a little too meticulous. Specifically, I had an issue with mopping around rugs. The robot consistently lifted its mops when going over a rug and never got any rugs wet, but it also left a large, unmopped margin around the perimeter of each rug. If two rugs were situated close together, it wouldn't mop the area between them at all.
Also, the robot struggled to detect when a rug had been removed. So even when I wanted it to mop an area where the rug used to be, it would still skip that spot and leave it uncleaned.
Mopping performance
Aside from being over-zealous about avoiding rugs, in general the mopping performance was surprisingly good, and especially effective when it came to tackling cleaning edges and corners. The lack of edge mopping was a notable issue on the Narwal Freo Z Ultra that TechRadar reviewed in 2024. However, the new extension feature managed to get into those harder-to-reach places, such as under kitchen cabinets.
Due to the lack of an on-robot water tank, the robot would frequently return to the base station for mop cleaning, adding to the total cleaning time. Luckily, the vacuum had an impressive battery runtime; it lasted nearly 2.5 hours before reaching 15% power and needing to return to the base station to recharge. That was plenty of time to vacuum & mop the bottom floor of my house. Recharging back to 100% only took about 3 hours, which is far faster than other robot vacuums I've tested.
The mops really had their work cut out for them, too. During my review period it was snowy where I live in western New York, and my dog was constantly traipsing mud and snowballs all around the house. The mops easily picked up the muddy spots and wet puddles left in her wake. It also had no trouble tackling everyday messes including coffee drips, dried yogurt, and other smaller food spills. When emptying the dirty water tank on the robot, I could see just how well the mops were doing their job.
(Image credit: Future)
I also put the mops through more intensive testing. I poured a big puddle of water on the tile in my corridor, and sent the robot out to 'Vacuum & mop' that exact zone using the Freo Mind mode. Unfortunately, the robot didn't detect the water and simply ran right through the puddle, failing to activate the mops and instead spreading the water all around.
Sending the robot out to just 'Mop' rather yielded much better results, as the water was spread evenly around the floor, allowing the puddle to dry faster than it would have done. However, this wouldn't be ideal if the spillage had been, say, milk rather than water.
For a second test of the mops, I spread ketchup on the kitchen laminate and allowed it to dry. Using the Freo Mind and 'Mop' settings, I sent the vacuum out to clean up. While Freo Mind mode is meant to detect messes, analyze dirty water at the base station, and adjust accordingly, it didn't seem to notice the ketchup, mopping up only a small amount before calling it quits and returning to the base station after just one pass.
I sent the robot out a second time, but this time I used 'Customize' mode rather than Freo Mind, and selected the highest mopping level – 'Wet mopping'. The result was significantly better. Almost all the ketchup was removed in the first pass-through, while the second pass got the rest of the ketchup off the floor.
Vacuuming performance
After I'd figured out how to get the bot to actually clean my rugs, the Freo Z10 Ultra's everyday vacuuming performance was generally great. It did a solid job of clearing most light debris, such as dog hair, crumbs, and pine needles, from both hard floors and medium-pile rugs. Not every speck of dirt was gone every time, but it definitely performed better than some other robot vacuums I've tested.
The main brush and side brushes feature anti-tangle technology, and it worked wonderfully. All the brushes had virtually zero hair wrap at the end of my testing period. That's a huge feat considering my dog and my own long hair.
(Image credit: Future)
It's not quite perfect, though. When traversing rugs on its way back to the base station, the Freo Z10 Ultra would occasionally spit out some of the debris it'd just cleaned.
I also found it wasn't amazing at vacuuming the edges of rooms, especially around the kitchen cabinets, where the robot was just a little too tall to fit under the overhang. Those spots were still littered with crumbs and debris even after multiple cleanings.
Image 1 of 2
(Image credit: Future)
Image 2 of 2
(Image credit: Future)
Just like the mops, I performed more intensive testing of the vacuum functionality. One test used a mix of ground-up biscuits and flour to represent dust and fine particles, and another used oats to represent larger debris. I spread the messes out in a one-meter area of the hard floor and on medium-pile carpet, setting each area as a 'zone' for the vacuum to clean using the app.
The vacuum struggled to pick up the biscuit and fine particle mess from the hard floor. At the lowest setting, 'Quiet', it picked up about half, and spread the rest of the mess around, causing it to end up well beyond my outlined cleaning area. Even with three passes using the highest setting ('Vortex'), the mess wasn't completely removed. That's not great – you don't need much suction to clean hard flooring.
Image 1 of 5
(Image credit: Future)
Image 2 of 5
(Image credit: Future)
Image 3 of 5
(Image credit: Future)
Image 4 of 5
(Image credit: Future)
Image 5 of 5
(Image credit: Future)
Luckily, the robot vacuum's performance with oats on hard flooring was much better – even in 'Quiet' mode, it picked up almost all the oats. I noticed that the side brushes weren't moving, which helped keep the mess contained. However, the smaller, dust-like oat particles weren't as easily cleaned up. Still, after deploying the most powerful suction level, nearly everything was cleared up.
These same tests yielded similar results on carpeted floor, except here the fine biscuit and flour mixture ended up ingrained into the rug. The side brushes also kicked the oats around more than they had on hard flooring, which was a surprise.
In the end, I had to grab my upright vacuum to clean up the mess on both types of floors. While these test results might not seem ideal, a robot vacuum would rarely be required to vacuum up such a concentrated level of debris. When it came to general vacuuming performance, I still found it to be above average for robot vacuums, particularly when cleaning rugs and carpeting.
Dock performance
When it comes to maintenance, upkeep is effortless. The base station washes and hot dries the mop to prevent bacteria and odor. Even after a couple of weeks of use, the mopping pads had no odor and looked almost as good as new. Just note that this base station appeared to guzzle water, and I regularly had to empty the dirty water tank and top up clean water.
(Image credit: Future)
Like many robovacs, the Freo Z10 Ultra has the ability to auto-empty its onboard bin into a larger bag in the dock (which should hold around 120 days' worth of dust). To start with, I used the "Smart empty" mode where the robot should figure out when it needs to empty itself.
However, in practice the bot didn't always empty when it needed to. In fact, even after toggling settings in the app so it would empty after every clean, it remained hit-or-miss whether the auto-empty would kick in.
This could be due to the – in my opinion, unnecessary – dustbin/bag drying and disinfecting happening in the base station. Bacterial growth has never even been a concern when using robot vacuums, and this disinfecting process took more than five hours to complete. At least when the self-emptying did happen, it worked efficiently, with all the contents of the onboard bin being removed.
(Image credit: Future)
Smart feature performance
Overall, I've found the Freo Z10 Ultra's 'smart' features to be more of a hindrance than a help. Beyond the not-so-smart auto-emptying, the Freo Mind mode would often lead to entire rooms or zones being skipped during cleaning, even when I specifically selected to have these spaces mopped and/or vacuumed. I also found that bigger messes didn't get the extra attention required, even though this mode is designed specifically for that situation.
Even without Freo Mind mode activated, the vacuum would sometimes fail to complete tasks. On multiple occasions, I sent the vacuum to clean a room, and it would only clean a small area before returning and claiming the "task completed". Sometimes, it would just roll out of the base station and immediately return. It was extremely frustrating to deal with.
(Image credit: Future)
Not all the added features were flops. I appreciated the video mode that lets you use those dual AI cameras like a security camera. The robot vacuum can be controlled similarly to a remote control car, traversing your space, and allowing you to spy on your home. It was great for checking in on my dog when I was out of the house.
Noise levels
As someone sensitive to noise, I found the sound levels on the robot vacuum to be tolerable, averaging 60dB when vacuuming and mopping. It's significantly quieter than an upright vacuum, sounding more like a wall unit air conditioner. However, the base station's emptying is much louder and always surprised me when it happened, reaching nearly 80 dB. Luckily, when drying/cleaning the mops and dustbin/bag, the base station was extremely quiet, blending with other house noises.
Performance score: 3 out of 5
Narwal Freo Z10 Ultra review: app
Ample customization options can be overwhelming
Some basic features are hard to find, even for an experienced user
Saves multiple, easy-to-edit maps for multi-story homes
The Narwal Freo app has a lot to offer, but it isn't as intuitive as I would've liked. I found all the different functions, features, and customizations overwhelming – and I imagine even more so for robovac novices. Even after several years of testing robot vacuums, I still had to resort to Reddit to figure out how to change certain settings (like carpeting vacuuming) – some features are buried deep within the app and easy to miss.
As I noted, the combination of a LiDAR scanner and AI cameras on the vacuum created a decently accurate map of my space. Within the app, it's easy to merge rooms, split rooms, rename rooms, update floor material, set no-go zones, and more. Other furniture, rugs, and obstacles can be marked, but it's hard to get the position of these items 100% accurate – and not really necessary. A 3D map is available, but I've never found these maps useful. I also saved multiple maps for different levels of my home, a huge boon for those in multi-story houses.
(Image credit: Narwal / Future)
Adjustments to cleaning parameters, such as suction level, mopping humidity, coverage precision, and the number of passes, are all fairly straightforward. Theoretically, the Freo Mind mode should take care of making those decisions for you, but in testing, this mode didn't perform as expected, and I found manual selection was by far the best option.
It's possible to create cleaning schedules or provide shortcuts on the main homepage. I loved setting the cleaning sequence of rooms or specific zones to be cleaned – I could ask it to target the areas my dog likes to hang out in while we're out, and then focus on rooms like the study or dining room. During cleaning, the map on the app shows real-time updates of where the vacuum is in the cleaning process and notes obstacles in its path (with photos). It's even possible to receive phone notifications. Cleans are logged so you can check out the full cleaning history.
(Image credit: Future / Narwal)
If you're looking for smart home integration, Siri, Google Home, and Amazon Alexa are all supported. The app features a dedicated 'Third-Party Controls' section to set the robot vacuum to respond to voice commands. There are plenty of other settings too, including accessory management, base station adjustments, and a 'Family with pets' toggle for extra caution when navigating, and that's just scratching the surface.
App score: 3.5 out of 5
Should you buy the Narwal Freo Z10 Ultra?
Attribute
Notes
Rating
Value
Premium-tier, and packed with features to justify the higher price tag – although they don't all work as intended. Often significantly discounted.
3.5 / 5
Design
Stylish yet bulky base station packed with features. Bot has extendable mopping pads, anti-hair wrap, and dual AI cameras. Strangely, no onboard water tank.
4 / 5
Performance
Solid vacuuming, great (if water-intensive) mopping, and strong obstacle avoidance. However, often fails to do as it has been told, and the "smart" features make things worse.
2.5 / 5
App
Overwhelming app filled with all the functions, settings, and customizations one could ever need or want. Allows for easy editing of multistory mapping.
3 / 5
Buy it if...
You have mostly hard floors
The mopping here is a cut above average, with especially good edge cleaning. Beware, though, it does use a lot of water.
Your house is cluttered
This robot vacuum reliably avoided my dog, cables, furniture, shoes, and decor that were littered throughout my home during testing.
You spot a great deal
The unreliable behavior might be a deal-breaker, but if you spot a big discount you could potentially get a strong featureset for your money.
Don't buy it if...
Your home is mostly carpet
A highlight feature of the Narwal Freo Z10 Ultra is its mopping abilities, and you're paying for the impressive 8N pressure, edge reach technology, and hot mop washing base station. If you don't have many hard floors that require mopping, you'll get much better value from a vacuum-only robot.
You're a first-time robovac owner
This robot vacuum has numerous settings and customizations, making it a bit overwhelming. Additionally, certain features don't always work as intended or are difficult to adjust within the app. These quirks will be extremely frustrating.
You're tight on space
If you live in a smaller apartment or house, this robot vacuum will likely be overkill for your cleaning needs. The base station is also bulky, occupying a significant amount of valuable wall space.
How I tested the Narwal Freo Z10 Ultra
I tested the Narwal Freo Z10 in my family home for just over two weeks during the holiday season. It's a two-story home with a sunken family room and almost fully carpeted upstairs. Most of the testing was conducted on the bottom floor, which consists of hardwood floors, vinyl, tile, and tons of medium-pile rugs. A fluffy Keeshond also resides here, leading to excess amounts of fur, debris, and snow in my home.
Beyond sending the robovac out to do everyday vacuuming and mopping tasks, I put it through more rigorous tests. For the vacuum, I spread oats and a flour/biscuit in a one-meter area on both hard flooring and carpet, observing the pickup at different suction levels. To test the mops, I spread a generous amount of ketchup on the floor, letting it dry before sending the robot out to clean. I also observed the mop's ability to pick up a bigger water spill. As for obstacle avoidance, I placed a small charging cable, a floor-matching sock, and a sneaker in a room to observe how well the vacuum navigated around them.
I also experimented with the Narwal Freo app, adjusting settings on both the robot and base station. A decibel meter app on my phone was used to measure noise levels.
Innovation in the world of robot vacuum cleaners is evolving by leaps and bounds – you only have to look at the Dreame Matrix10 Ultra and the Ecovacs Deebot X11 OmniCyclone to see how far we’ve come. While the Dreame Aqua10 Ultra isn’t so groundbreaking, it still boasts industry-leading vacuum suction (30,000Pa) and features I’ve not seen anywhere else – like all brushes getting raised when mopping and the mop getting covered when rolling over a carpet. In fact, this is Dreame’s first robovac to get a roller mop.
While these unique features are welcome additions, the Dreame Aqua10 Ultra shines where it matters the most – cleaning floors. I’ve previously said the same thing in my Ecovacs Deebot X8 Pro Omni review, but this Dreame does a better job of vacuuming carpets.
I wouldn’t put too much stock in that 30,000Pa of suction as that spec doesn’t always translate to 100% hair pickup on very dirty carpets, but I’d say it gets close – 98% to 99% – which is much better than most other robovacs I’ve tested. Edge cleaning on carpets, though, is a little disappointing in comparison, but this isn’t unique to Dreame – most side brushes don’t have stiff bristles to sweep up embedded hair, fur and fibres along room edges of wall-to-wall carpets, and suction power isn’t distributed evenly across the entire length of the central bar brush. In fact, even my Dyson V15s Detect Submarine finds it hard to get right to the edge where carpet meets wall – unless I use the crevice tool.
Hard-floor cleaning, however, is 100% pickup of all visible dirt and debris. Importantly, there's very little scattering of larger debris as the side brush is raised when it senses excessive dirt. And mopping by the roller results in perfect stain removal, no matter how old and deep-seated it is. I love that it dries the dust bag after each cleaning run, which means it can safely go over a little wet area and suck up some moisture, although I would still hesitate to send it over a large wet spill.
(Image credit: Sharmishta Sarkar / TechRadar)
Mobility is fantastic, with extremely silent wheels, although the raising mechanism can be heard and the robot dropping back to its normal position after crossing a threshold sounds like something is breaking. And despite some teething issues when I first set it up, I found its navigation abilities quite efficient. I will admit, however, that it does occasionally clean one spot repeatedly even though it’s not excessively dirty, and that eats into its battery life.
Battery use is also affected slightly by the fact that its suction kicks in as soon as the robot exits its dock, so it’s using up precious power even before it gets to its starting point. In my tests, the battery would drop by 1% to 2% depending on which room I would send it to before it began its task. This isn’t a deal breaker for some homes, but it may not finish cleaning larger spaces in one go.
Another minor complaint I have is the app. As nice as it looks, it takes a little getting used to and, even for someone like me who has ample experience with robovacs, I struggled to find some necessary settings (in my case, carpet-cleaning options). Again, not a deal breaker – and I’m yet to meet a robot vacuum with the perfect app (Roborock comes close) – but a touch of streamlining would make it a lot easier to use, especially if you’re going to shell out a four-figure sum on the Dreame Aqua10 Ultra.
(Image credit: Sharmishta Sarkar / TechRadar)
Dreame Aqua10 Ultra review: Price & availability
List price: $1,599 / £1,299 / AU$2,999
Released date: November 2025
Available in most major markets, including the US, UK and Australia
With a suggested retail price of $1,599 / £1,299 / AU$2,999, there’s no denying that the Dreame Aqua10 Ultra sits firmly in the premium robovac space, although it’s not as expensive as the $1,999.99 / £1,399 / AU$3,499 mop-swapping Dreame Matrix10 Ultra. It’s still a flagship model and has features to justify its high asking price but, if clean floors is what you’re after, you can get something a little cheaper and not compromise on what’s important.
Case in point is the Ecovacs Deebot X8 Pro Omni: it performs wonderfully well although, like most robovacs, its app leaves much to be desired, and you get flagship cleaning for $1,099 / £1,099 / AU$2,499 at full price. Given how often robot vacuums get discounted, this Deebot can be had for around the $800 / £800 / AU$1,500 mark, if not cheaper. I suspect the Aqua10 Ultra will also see a similar treatment during major sales, but its full price stings a little.
In comparison, the Ecovacs Deebot X11 OmniCyclone brings some cutting-edge tech to the table – fast charging and an agentic AI helper to name just a couple – and does away entirely with the replaceable dust bag. It costs $1,499 / £1,199 / AU$2,999 and potentially offers better value for larger homes.
Dreame, however, is known for pricing its robot vacuums quite high – the X50 Ultra Complete, which uses traditional mop pads instead of a roller and doesn’t have all the fancy features of the Aqua10 Ultra, has a list price of $1,699 / £1,299 / AU$2,999.
• Value score:3.5 / 5
(Image credit: Sharmishta Sarkar / TechRadar)
Dreame Aqua10 Ultra review: Specs
Max suction
30,000Pa
Robot dimensions (W x H)
35cm x 120cm (LDS raised) / 35cm x 9.75cm (LDS lowered)
Robot weight
5.8kg
Dock dimensions (H x D x L)
50.5cm x 44cm x 42cm
Dock weight
11.1kg
Robot bin volume
220ml
Dust bag capacity
up to 3.2L
Dock water-tank volume
4L clean / 3.5L dirty
Mop type
Roller
Battery capacity
6,400mAh
Robot max clearance
4.2cm single step / 8cm double step
Navigation
Retractable LiDAR
Dock type
Charge, dusty emptying, roller hot-water washing, roller drying, auto-dispensing one of two detergents
Dreame Aqua10 Ultra review: Design
First Dreame robovac to get a roller mop
Boasts step-vaulting feet and a retractable navigation turret
Boxy and classy dock design with dual-detergent dispenser drawer
The moment I took the Dreame Aqua10 Ultra out of its box, my first thought was, “It looks like a large Marshall speaker!”. If you aren’t familiar with this speaker brand, they’re quite boxy and most of the models I know about have a black finish. This is in no way a complaint; it’s my brain making connections I didn’t expect it to – and I love the look. It’s very classic, with clean lines and metallic accents that ooze ‘premium-ness’. Somehow even the green light around the main control button of the robot while it's charging makes it look fabulous rather than garish.
There are a lot of thoughtful design elements here other than the looks, like soft rubber washers that make it easy to remove the dock cover, a dual detergent dispenser drawer and a retractable navigation puck on the top of the robot. It even comes with a brush to clean the wash tray, which I’ve even used to scrub the dirty-water tank.
(Image credit: Sharmishta Sarkar / TechRadar)
Robot design
Sticking with the usual round robot, the Aqua10 Ultra isn’t all that different from many of its premium competitors, with a sleek look – a black robot in my case – that’s enhanced by a retracting navigation puck. When docked, the puck stays lowered and has a ring of green light when it’s moving up or down, or when it’s charging – but is unlit when fully topped up and on standby.
The top of the puck is brass coloured and houses the main controls. It looks like a single button that’s divided in two, with one half to power the robot up or down, while the other half is to send it back to its dock (home button).
Around the puck is a fully removable lid, under which you’ll find a dust box which, strangely, is a lot smaller than I’ve seen in competing models. It’s just 220ml and while it’s not affected my cleaning routines, I suspect it will be emptying itself a lot more frequently in homes with pets.
Under the lid is also the Wi-Fi indicator light and the all-important QR code to get you set up with the companion app. Watch out for how much you handle the robot, though, because it’s highly prone to picking up fingerprint smudges that aren’t easy to wipe off (I’m fussy, what can I say?).
Image 1 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 3 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
The front of the robot, as with all others like it, is the camera window that houses not one, but two AI cameras with HD quality that, Dreame says, allows it to capture a 3D image of the robot's surroundings. A side sensor window is also visible towards the end of the bumper.
The undercarriage is where all the action is and here’s where the Aqua10 Ultra differs from many of its competitors. Firstly, it has a dual-brush system for better cleaning on carpets and hard floors alike without hair tangles.
Second, it’s the first Dreame robot vacuum to get a roller mop and here too there’s been some innovation. The roller is made from slightly more bristly fibres than fluff or microfibre to allow it to get into cracks or grouting to ‘scrub’ as it passes over hard floors. It also has a fluffer that spins in the opposite direction to the roller to keep the fibres, well, fluffed so it’s effective at all times.
(Image credit: Sharmishta Sarkar / TechRadar)
Importantly, this is the first robovac I’ve tested that actually has a cover for the roller that engages automatically when it senses a carpet. I couldn’t even see the cover when it was doing a mop and went over my living room rug, but no part of my colorful carpet was damp, something I’ve experienced with other robot vacuum cleaners. The roller also extends to clean along edges, although it does miss corners like pretty much every other robovac I’ve tested.
Like its X50 Ultra and Matrix10 Ultra siblings, the Aqua10 also gets the ProLeap system that allows the robot to traverse shallow steps – it can climb 4cm in one step, and another 4cm in a second step if it needs to. It’s no stair climber though, this only helps it get across higher thresholds that some other robots would have trouble with. At setup, the app will even ask you if you want it to use one ‘foot’ at a time, like a human, or raise both feet and roll over.
Image 1 of 2
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 2
(Image credit: Sharmishta Sarkar / TechRadar)
I’ve gotten to a point where I wish robovac makers would use stiffer bristles for the side brush because I’ve seen them all struggle to push dirt when moving over carpets, although they work very well on hard floors. It’s the same here – stiffer bristles on my fully carpeted bedroom would have been fabulous. This isn’t a complaint, more a wish for the next iteration.
Dock design
I was sent a black unit for this review, although I’ve seen pictures of a white model too. Either way, the base station for the Aqua10 Ultra looks darn good. Sharp corners and clean lines are reminiscent of mid-Century architectural aesthetics and, as I’ve said before, I get Marshall speaker vibes. And that’s a compliment – I love it!
A lot of thought has gone into the various parts of the base station too. For example, I love that the front cover that hides the dust bag and detergent dispenser is tight thanks to a rubber washer around it, but it comes off and slips on smoothly – no harsh clicks or excessive elbow grease needed as I’ve experienced with other such models that make me feel like I’m about to break something.
Image 1 of 4
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 4
(Image credit: Sharmishta Sarkar / TechRadar)
Image 3 of 4
(Image credit: Sharmishta Sarkar / TechRadar)
Image 4 of 4
(Image credit: Sharmishta Sarkar / TechRadar)
I have to mention the dispenser here before moving on. It has two slots for different solutions (there’s a bottle of detergent and pet odor neutralizer in the box – color-coded so you know which goes in what slot), so you could switch up your detergent use if you wish, but the grip to pull the dispenser out of the base station is designed for right-handed people. That’s not to say left-handers can’t remove it, it will just need a little wrist twisting.
Image 1 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 3 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Above this slot is the covered hatch for the two water tanks, while below is the housing for the robot itself. Inside, the wash tray can be removed for cleaning as necessary and you’ll find a brush in the box to aid with that. In fact, I found the brush to be handy in scrubbing out the dirty-water tank when I’ve forgetfully let a little ecosystem grow inside it.
Handily, the rear of the base station has a niche for your fingers when you need to move it to another location, plus cable management that is missing from some robovacs I’ve previously reviewed.
• Design score: 5 / 5
Dreame Aqua10 Ultra review: Performance
Arguably the best vacuuming and mopping I’ve experienced with a robovac
100ºC/212ºF roller mop washing
Mostly good navigation and battery life, but it could be better
Getting the Aqua10 Ultra connected to my phone and set up for mapping barely took any time. Before the map creation, though, I allowed the robot to charge fully while I tried to get familiar with the app.
Mapping took no more than seven minutes in the test space for this review, which was a one-bedroom apartment of about 40sqm/430sq ft area. It has mixed flooring, with wall-to-wall carpeting in the bedroom and two types of tile flooring everywhere else. The map was accurate for the most part, but I merged and divided a couple of rooms to delineate the open-plan space.
One thing I loved about the initial mapping process was that I didn’t hear the robot at all. Other such models I’ve tested, I’ve at least heard the wheels – here, not a sound. Wheels are well oiled and very smooth, at least on the tiles in my test space.
I then had some teething issues with the Aqua10 Ultra in that my very first task for it was a single-room clean, which it refused to do. I kept getting a ‘destination not found’ error. Even after a full reset and remapping, the issue didn’t go away. I later got it to do a full-home clean (what Dreame calls “global cleaning” in the app) and everything worked a charm after that, even custom routines or single-room cleans.
(Image credit: Sharmishta Sarkar / TechRadar)
Vacuuming tests
Dreame lists the suction power at an industry-leading 30,000Pa, but don’t get taken in by that number – a few factors go into how well a robot vacuum can suck up hair, dirt and debris, including airflow through the inside of the bot. That said, the Aqua10 Ultra doesn’t disappoint.
I don’t think I’ve been better impressed by any other robovac as much as I’ve been by this Dreame. I made sure there was a lot of hair embedded into the carpet fibers of the bedroom before its first real test and it did a fantastic job on its Intense setting (there is a Max suction too). On hard floors, Standard is more than enough for regular cleaning tasks, although I would recommend switching it up to Intense if you’re trying to clean up a relatively dirty section of tile or wood.
Image 1 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 3 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
The Aqua10 Ultra is a rare robovac that also managed to get bits of dirt out of grout too. I tested this by sprinkling some tea from a bag into spaces between tiles in my kitchen and not a speck of black was visible on the white background after it was done on its Intense suction setting. Other premium models I’ve tested have struggled with this task.
Another vacuuming feature I love is the raising of the side brush. This happens every time the robot senses a very dirty area with larger pieces of debris (oats in testing) to prevent scattering. And that translates to 100% pickup across the entire area.
Image 1 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 2 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
Image 3 of 3
(Image credit: Sharmishta Sarkar / TechRadar)
The only time I used Max suction power was when I allowed dust and hair to collect on the bedroom carpet over three weeks and pickup was about 98%, with only the edges suffering from a not-so-good vacuuming. The reason that edge cleaning on the carpet suffers is not unique to Dreame, it’s all robovacs – the bristles of the side brush just aren’t stiff enough to push all hair and debris within carpet fibers along room edges towards the central brushes.
I tried the lowest suction setting (Quiet) only once and I wasn’t particularly impressed – it might be fine if your floors are cleaned daily and you don’t have pets or kids.
Mopping tests
Mopping is probably what the Aqua10 Ultra was truly designed to do and it does it very well. Not only is the roller continually washed with fresh water as it’s mopping, but you also get two choices of pressure the roller can apply on floors. The latter might seem like a good thing on paper but, to be honest, Light pressure is fine for daily mopping when the floors are relatively clean. I would think Normal pressure is what most users would need on a regular basis.
With water levels set to high (level 27) to suit the kind of tiles in my test space, I found the Aqua10 Ultra was capable of tackling most dried stains. Dusty footprints are very easy for it to remove, but it also managed to get rid of spilt-and-dried tea. It even got rid of an unidentified caked-in stain close to my living room rug that my previous robot vacuum wasn’t able to mop up.
(Image credit: Sharmishta Sarkar / TechRadar)
For the first time when testing a robovac I felt comfortable sending it to mop up a small wet spill – and that’s only because Dreame promised that the central and side brushes would be raised. Sure enough, a few drops of water weren’t an issue and any moisture that got sucked into the onboard dust box and, hence, into the dust bag, isn’t going to be an issue as the bag in the dock is dried after every single vacuum or mop-after-vacuum session is complete.
Admittedly this test is based on small spills, like a few drops of water on the bathroom floor or a tiny bit of milk on the kitchen tiles, but I’ve previously avoided sending any robovac over something wet, no matter how small. That being said, I’d still be very hesitant to get the Aqua10 Ultra to clean a larger wet spill as I’d worry about the filter inside the onboard dust box.
(Image credit: Sharmishta Sarkar / TechRadar)
If you’ve got mixed flooring, you can choose what action the robot takes when mopping – avoid carpets altogether, raise the roller mop or cross without cleaning. I had the Aqua10 Ultra set to mop-raise at all times and, the best part, the roller has its own cover that automatically engages as soon as it senses a carpet.
I’ve never been able to see the cover engage, but I’ve had no damp patches on my carpets, not even the edges or corners where other robovacs would be too slow to raise mops.
Mopping can be done with detergents and a small bottle ships in the box to get you started. Dreame doesn’t specify that the floor cleaner needs to be proprietary, but I’d err on the side of caution and purchase what the brand recommends to avoid damaging the internal mechanisms and voiding warranty.
Dock performance
The standout feature here is the dust-bag drying, which you will need to toggle on in the app under Dock Settings. When switched on, the dock will dry the dust bag with warm air after every cleaning session. This prevents odors building or an ecosystem growing inside if moisture gets trapped when the robot vacuums over a few drops of water or any other small spill.
That's not all, though, because the Aqua10 Ultra also looks after the roller well by washing it at 100ºC / 212ºF. That's as good as sterilization and eliminates any odors, washes out stains and gets the roller ready for its next clean. This feature is optional and, if you don't have pets, you could just have the roller cleaned with warm water, sterilizing it every once in a while. The usual hot-air drying takes place to make sure the roller is dried between uses.
(Image credit: Sharmishta Sarkar / TechRadar)
The first time I used the Aqua10 Ultra, though, I thought it was using a lot of water, but from the second mopping run onwards, water use has been quite efficient and I didn't need to constantly ensure the clean-water tank was topped up. The only thing that needs doing is ensuring the dirty-water tank is cleaned frequently or you will have nasty odors to contend with. However, not only does the tank have a tight lid, but there's another lid (not hermetically sealed, though) between you and the bad smells. You still wouldn't want to leave dirty water in there for long.
The Aqua10 Ultra dock also allows you to ensure the wash tray is cleaned thoroughly. This is done via the app to start, wherein clean water is poured over the washboard and excess moisture is removed from the roller. The robot will then exit the dock so you can use the provided brush to scrub the tray – just click on finished button on the app when you're done and the dock will take care of the drying once the bot is nestled back in.
Long story short, dock functionality is just as good as the robot's cleaning.
Obstacle avoidance & navigation
Not only does the Dreame Aqua10 Ultra clean well, but its obstacle avoidance is superb. Every robot vacuum I’ve tested until now has gotten thin charging cables entangled with the central bar brush – not so here. Even when unfurled (lying stretched out on the floor), the Aqua10 Ultra’s sensors can spot a cable and it just cleans right along the side without trying to roll over it (as pictured below).
I have one area in my living room where most robovacs get confused – a narrow section of hard floor edged by a wall on one side, a carpet on the other, plus a couch and a slim-legged chair to add to confusing textures. Not only did the Aqua10 Ultra navigate around the legs of the chair well, but it also managed to ensure the strip of hard floor was cleaned each time without the mop rolling over the rug.
(Image credit: Sharmishta Sarkar / TechRadar)
The automatic 4cm raising of the robot, however, is a little temperamental. Even with a threshold marked in the app – which should tell the robot to rise, step over and carry on – I found the Aqua10 Ultra didn’t often register the threshold and would try to navigate it as any other low-rise obstacle, trying to find the best way over it. When it did rise automatically on its wheels, it was a fun sight to see.
Overall, navigation is great, although I have to note that I had teething issues. Immediately after setup, I wanted to test the robot’s functionality in just one room and it just couldn’t “find the designated area”. A full reset and remapping didn’t fix the problem either. However, it worked just fine if I opted to do a full-house clean (what Dreame calls a “global” cleaning), after which choosing a single room or a zone was fine.
(Image credit: Sharmishta Sarkar / TechRadar)
Battery life
Running on a 6,400mAh battery, which is quite standard these days, the Aqua10 Ultra should, on paper, give you upwards of 200 minutes of cleaning. In reality, that’s not going to be the case as most users won’t be running it on its lowest settings to conserve battery life.
In my testing, I found battery use inefficient during its first few runs where the drain was quite significant – dropping from full to 40% on Intense vacuuming after running for 30 minutes. That improved to falling to 62% on the same setting for the same duration as I used the bot more.
(Image credit: Sharmishta Sarkar / TechRadar)
Depending on what kind of custom cleaning routine you choose, it’s possible an average one-bedroom home could be cleaned without needing additional time at the mains, but larger homes will definitely have a full-house cleaning interrupted due to battery drain. This is more so if you have mixed flooring as the robot automatically increases suction on carpets.
One small issue that Dreame could consider fixing is not getting the suction to start as soon as the bot leaves the base station. I found that a minimum of 1% battery would always drain before it reached its starting point. That might not seem like much, but that clocks up when it needs to empty its dust box regularly during a single vacuuming session. And unlike the Ecovacs Deebot X11 OmniCyclone, it doesn’t have fast charging to top up a little while its mop is being washed.
• Performance score: 4.5 / 5
Dreame Aqua10 Ultra review: App and voice control
Nicely designed app, but some setting options are unclear
Custom routines have limitations
Voice control is easy, but has limited functionality
The Dreame companion app in its current form isn’t bad at all – in fact, it’s one of the more appealing apps, with perhaps just Roborock outdoing it. However, it took me a while to wrap my head around the app as right from the get go I found no option to start the mapping process. A bit of playing around with it solved that problem, and the resulting map was accurate and I found it easy to edit.
What I love about the editing process is that I could manually add thresholds, something I’ve not seen on any other robot vacuum app – although I will admit that didn’t work as I expected it to (the bot sometimes didn’t even realize it needed to raise itself). In fact, the map adds room names intelligently as it’s being created, but it doesn’t always get it right.
(Image credit: Sharmishta Sarkar / TechRadar)
Dreame gives you a heck of a lot of control over the cleaning routines, like adjusting cleaning parameters such as suction strength or mop water flow rates on a per-room basis, while scheduling, remote control and notifications help keep cleaning convenient. This is the first time I’ve seen a robovac brand offer extensive control over the ‘intelligent’ automatic mode – I could choose my own suction and water levels here, while all other brands use machine learning to set these automatically. Dreame calls this the CleanGenius mode.
It took me a while to figure out how to set up custom Shortcut routines, like Bedroom Clean, or Daily Clean. Even then, I had to ensure I'd saved and tapped on any tick icons or it didn't save anything. Roborock and Ecovacs, on the other hand, have made setting up custom routines a lot simpler.
(Image credit: Sharmishta Sarkar / TechRadar)
I also couldn’t figure out why none of the carpets in my test space were getting vacuumed as they’re set to be ‘avoided’ by default and the app doesn’t make that clear – even when you choose to vacuum carpets first. These are little things, but small changes could make the app a lot more streamlined and easier to navigate.
I've also noticed that the Dreame app is slower to respond compared to some other brands I’ve tested – it’s just a few seconds of lag between choosing a clean and the robot exiting the dock, but I’ve seen other brands work a little quicker.
Smart home integration with Alexa, Siri and Google Assistant is available, but the Dreame voice assistant is quite quick to respond if you wake it up. The voice commands you give it are limited in nature, like telling it to start a saved Shortcut or returning to the dock, but it’s an excellent hands-free experience. There’s even Matter support on board for future smart home integration if you ever set up a central hub.
• App & voice control score: 4 / 5
(Image credit: Sharmishta Sarkar / TechRadar)
Should I buy the Dreame Aqua10 Ultra?
Attributes
Notes
Score
Value
Competition is high and there are now models with cutting-edge technology at the same price point.
3.5 / 5
Design
With clean lines and a sleek robot, the Aqua10 Ultra looks classic and modern at once.
5 / 5
Performance
Arguably the best robovac I've tested to date, but its battery use might not be best for large homes.
4.5 / 5
App control
A well-designed app with a comprehensive list of features, but the learning curve is a touch steep.
4 / 5
Buy it if...
You have rigorous cleaning requirements
Whether it's vacuuming, mopping or doing both, the Aqua10 Ultra will not disappoint. While it's excellent for homes with pets, expect it to keep emptying its small onboard bin frequently.
You live in a home with plenty of obstacles
Whether that's kids toys, a pet running across the robot's path or just a charging cable you've forgotten to pick off the floor, you can trust nothing is going to get gobbled up or collided with.
You're wary of odors building
With intense hot-water washing for the roller and regular dust-bag drying, the Aqua10 Ultra eliminates any issues with bacterial or fungal growth. Just be sure to clean out the dirty-water tank regularly.
Don't buy it if...
Money is an obstacle
There's no denying the Aqua10 Ultra is expensive, and even with discounts, there'll always be something a lot cheaper. However, at a discounted price, I'd definitely recommend it over many of its competitors.
You don't need too many bells and whistles in a robot vacuum
If you don't have pets or live in a large home, you could well not need all the features the Aqua10 Ultra offers. That could save you a lot of money too.
You live in a home with wall-to-wall carpets
If you don't have hard floors, buying a robovac that mops is a moot point. Not only that, the edges of the rooms will remain dirty as I am yet to meet a robot vacuum that can do edge cleaning on carpets well.
Dreame Aqua10 Ultra review: Also consider
Ecovacs Deebot X8 Pro Omni
Despite missing out on some of the features that you'll find on the Dreame, this Deebot proved to be an excellent cleaning machine, even along room edges. Importantly, it's cheaper even at full price, but is now frequently discounted. Read my Ecovacs Deebot X8 Pro Omni review to learn more
Roborock Saros 10R
Our reviewer called it the "perfect hybrid robot vacuum cleaner even for the most cluttered of homes". Improved navigation and a low profile means it can get to places other robovacs will typically avoid. It's also quiet, has excellent vacuum and mop skills, and it's pretty much a master of its trade. Read our in-depth Roborock Saros 10R review for more details
How I tested the Dreame Aqua10 Ultra
(Image credit: Sharmishta Sarkar / TechRadar)
For this review, I used the Aqua10 Ultra for a period of five weeks, running it on mixed flooring an average of twice a week (there were times when I ran it about four times in a day for various tests).
I initially had issues with the robot unable to navigate to its designated area, but that issue was solved after it did a full-home clean. The test space, as mentioned earlier in this review, was a small one-bedroom apartment with carpet in the bedroom and tiles everywhere else.
I spent quite a lot of time trying to understand the app, but once things were set up as I wished them to be, running the Aqua10 Ultra was easy. I performed full-home cleans, custom routines, single-room cleans, even zone cleaning for some tests. I used the shower divider in the bathroom to test its ProLeap system to clear thresholds.
I also used the provided detergent and odor neutralizer in the dock.
I put the Aqua10 Ultra through TechRadar's usual tests for vacuuming and mopping (using oats and tea from a bag for the former, and a dollop of chutney for the latter). I also conducted our standard obstacle avoidance test, but paid special attention to how it handles cables as Dreame does advertize it to be excellent.
As you've probably already read, the Aqua10 Ultra passed all its tests with flying colors, and my complaints were mostly minor.
Although probably best known for its video doorbells, Ring offers a range of both indoor and security cameras, including the 2K Ring Outdoor Cam Plus launched earlier this year. However, with the Ring Outdoor Cam Pro, the manufacturer has upped its game by going full 4K for the first time.
Available in black or white (we tested the white version), this new model can be used either outdoors or indoors, with a number of different mounting options to suit your individual set up. Screws and wall plugs are provided for mounting on a wall, fence or even a celling. Alternatively, you can use the built-in stand for placing indoors on a bookshelf or a unit.
Unfortunately, unlike other models in the range, the Ring Outdoor Cam Pro is mains-powered only. There are no battery or even solar charging options available for the unit which means it will need to be located close to a power supply (Ring supplies 6m/20ft power cable with the camera). And although there is POE (Power over Ethernet) version of the camera, this will set you back an additional £100 (£279 rather than £179) – rather a hefty premium in our opinion.
(Image credit: Future)
While the lack of battery/solar power options will certainly deter some buyers looking for a quick, wire-free fix, the use of mains power does enable more advanced high-bandwidth features that battery power simply can’t sustain. Chief among these is 24/7 4K recording, turning the camera from a conventional security unit triggered by motion alerts into a fully-fledged surveillance system. However, this will require a Premium Ring subscription currently costing a hefty £15.99 a month. Another Premium feature is Smart Video Search. Using AI, this allows you to type in a word or phrase such as ‘man wearing a red top’ into the search bar and it will automatically scour the captured footage looking for a man in a red top.
Without a monthly subscription, the camera’s functionality is a lot more basic, restricted mostly to viewing live video streams and basic motion alerts. It’s not possible to save or review past recordings. However, it does include Ring’s Smart Responses feature which will play the automated message ‘Hi, you are currently being recorded’ to intruders letting them know they are being filmed.
(Image credit: Future)
Other basic features not requiring a subscription include a loud 85dB Siren option (once pressed this will sound for thirty seconds) and two-way audio so you can speak to whoever is in view. It’s also possible to set motion alerts for certain times of the day (handy if you use the camera indoors and know other family members will be back in, say, the afternoon/evening ), as well as create different motion zones so – for example – the camera doesn’t pick up passers-by walking past the house or activity in the neighbour’s garden.
Finally, motion sensitivity can be adjusted to reduce the number of motion alerts you get, as security cameras can tend to be a little over sensitive picking up the slightest movement such as a branch swaying on a tree!
Ring Outdoor Cam Pro: subscription options
Ring Home Basic (formerly Protect Basic) Cost: $4.99 / £4.99 / AU$4.95 per month or $49.99 / £49.99 / AU$49.95 per year Covers: one doorbell or camera. Features: cloud storage (up to 180 days), person/package alerts, video previews.
Ring Home Standard (formerly Protect Plus) Cost: $9.99 / £7.99 / AU$15 per month or $99.99 / £79.99 / AU$150 per year Covers: All devices at one location Features: All Basic features plus Extended Live View, Picture-in-Picture, Daily Event Summary and 10% off Ring products.
Ring Home Premium (new tier) Cost: $19.99 / £15.99 per month or $200 / £159.99 per year (not currently available in Australia) Covers: All devices at one location Features: everything in Basic and Standard, plus 24/7 recording and unlimited video storage.
Ring Outdoor Cam Pro: price and availability
How much does it cost? $199, £179, AU$329
When is it available? Since November 2025
Where is it available? UK / US / Australia
Given it’s a high-end security camera aimed at those who want the very best video quality on the market, I didn’t expect Ring Outdoor Cam Pro to be cheap. Nevertheless, its near-£200 price tag puts it at the very top of the range when it comes to price.
For example, you can now buy the Ring Stick Up Cam for under £50. And while the Stick Up Cam only offers 1080p video resolution (compared to 4K on the Ring Outdoor Cam Pro), it is – unlike its high-performance sister model - battery-powered. This gives you much more flexibility when it comes to installation, especially if you want to cite the camera a long distance away from mains power.
Nor is it just the price of the hardware you have to think about when investing in a security camera. There’s also the monthly subscription. Ring isn’t alone in charging a monthly subscription for its premium features, but with prices starting at £4.99 a month it is one of the more expensive. What’s more, if you want the most advanced features, such as 24/7 video recording and Smart Video Search, you will need to pay £15.99 a month – more than many people’s monthly mobile phone subscriptions.
Value score: 3/5
Ring Outdoor Cam Pro: design
Solidly built camera
Various mounting options
IP65 weather-resistance
When it comes to design, the Ring Outdoor Cam Pro certainly doesn’t disappoint. Standing around 6 inches / 15cm tall, it’s a solid-enough design with a base that can be easily angled to match your needs. Various mounting options are provided for indoor and outdoor use and set up is straightforward enough thanks to an easy-to-use app and a QR code that you can scan with your phone’s camera.
(Image credit: Future)
Plenty of cable is provided although this is divided up with a slightly ugly power adapter (this can be screwed into the wall). On the one side of the power adaptor is the mains cable, on the other is a flatter USB-C cable that goes into the back of the camera.
(Image credit: Future)
Turn the camera around and there’s the 4K lens, offering a 140° horizontal and 85° vertical field of view, plus a small microphone and speaker at the bottom running along the bottom of the unit. Boasting an IP (Ingress Protection) rating of 65 – an improvement on earlier models - the Ring Outdoor Cam Pro offers protection from dust and low-pressure water jets, but isn’t suitable for submersion or high-pressure jets. It can also be used in temperatures as low as -5°F and as high as 120°F (-20°C to 50°C).
Design score: 4/5
Ring Outdoor Cam Pro: performance
Retinal 4K resolution
10x digital zoom
Adaptive night vision
One of the first of the manufacturer’s cameras to incorporate Retinal 4K technology (3840 x 2160 pixels), the Ring Outdoor Camera Pro certainly stands out when it comes to performance. Indeed, we found that the higher pixel density, coupled with a 140° field of view and 10x digital zoom, meant it was possible to capture detail from footage filmed during the day that wasn’t previously possible.
Image 1 of 2
(Image credit: Future)
Image 2 of 2
(Image credit: Future)
However, night vision was a little bit more of a mixed bag. Ring advertises ‘adaptive and colour night vision’, but the colour functionality requires quite a bit of ambient light to work. Generally, we found that while it was very high quality most of the footage we captured at night was black and white, unless movement triggered one of the nearby security lights.
One area where the Ring Outdoor Cam Pro does excel is ease of use. Like many of Ring’s products, set-up is straightforward and the product’s menus are straightforward to use. Alerts are sent directly to your phone in an instant, complete with details such as ‘person detected’ (providing you subscribe to a Ring plan). It is also linked with the Alexa skill so you can activate the camera with a voice command such as ‘Alexa, show me the garden camera’.
Image 1 of 2
(Image credit: Future)
Image 2 of 2
(Image credit: Future)
Finally, it’s possible to reduce the number of false alerts that you get using the Ring’s innovative Bird’s Eye View feature. This works by combining 3D motion detection (with radar) with a satellite map of your property to track an intruder’s path with pinpoint accuracy! It’s also a good idea to reduce the motion sensitivity of the camera using the onscreen menu.
Performance score: 4.5/5
Ring Outdoor Cam Pro:
Should you buy the Ring Outdoor Cam Pro?
Attribute
Notes
Score
Value
With a price tag close to £200, the Ring Outdoor Cam Pro is one of the pricier home security cameras on the market. And that’s before you add in the additional cost of the monthly subs.
3.5 / 5
Design
Available in black or white, the Ring camera is well designed with different mounting options both for indoor and outdoor use.
4 / 5
Performance
When it comes to performance, the 4K camera generally excels with 10x digital zoom providing particularly detailed close-ups.
4.5/5
Overall
The Outdoor Cam Pro represents a leap into high-resolution surveillance for Ring. However, the high levels of performance come at a fairly hefty price, especially when you factor in the subscription plan.
4/5
Buy it if
You want high quality video footage
The Ring Outdoor Cam Pro offers exceptional video quality thanks to 4K resolution and 10x digital zoom.
You already have Ring products
This camera fits neatly into the Ring ecosystem, enabling you to link to other Ring products including cameras, video doorbells and alarms.
Don't buy it if
You are on a limited budget
The Ring Outdoor Cam Pro is one of the more expensive models on the market and functionality is limited without spending at least £4.99 on a monthly subscription.
Mains power isn’t available where you want the camera
The high performance levels of this camera, including the option of 24/7 recording, mean that it must be connected to the mains.
Ring Outdoor Cam Pro: also consider
Attribute
Ring Outdoor Cam Pro
Ring Spotlight Cam Pro (Battery)
Eufy 4K S330 Security Camera
Subscription price
From £4.99 a month
From £4.99 a month
None
Viewing angle
140° horizontal, 85° vertical
140° view horizontal, 80° vertical
360° view
Network connection
Wi-Fi (2.4GHz/5GHz)
Wi-Fi (2.4GHz/5GHz)
Wi-Fi/4G
Audio
Two-way audio
Two-way audio
Two-way audio
Video
4K video resolution
1080p Full HD resolution
4K video resolution
Power
Mains-powered
Battery
Battery
Hardware price
£179 (mains only)
£199 (battery model only)
£189 (with solar panel)
Ring Spotlight Cam Pro (battery)
Available in black or white, this outdoor security camera from Amazon-owned Ring boasts two 3000°K spotlights. You can also buy a mains-powered version as well as a separate solar panel.
An extremely innovative battery and solar-powered camera, the Eufy can be used with the supplied 4G Sim card to capture recordings, making it ideal for those who live in areas with poor Wi-Fi/broadband.
To test this camera, I first connected it to the mains plug in my garden and placed it in various positions and in all weathers – including sunshine, rain and heavy wind! I also tested it both during daylight and at night (it was dark in London from about 4.30pm onwards). During this time, I didn’t have any performance issues, despite extremely inclement weather conditions (thanks Storm Bram).
I then moved indoors to complete the testing with the device in various locations including the kitchen and my home office. One of the great things I noticed during the testing period was just how flexible the Ring camera is. All of the fittings are provided for installing on a wall or ceiling. However, it can quite as easily be moved around for placing on a desk or a bookshelf – handy if you go away and just want to monitor a particular area for a short period of time.
The Dreame Matrix10 Ultra is probably the most advanced hybrid robot floor cleaner that I've ever reviewed. At the heart of the design is a unique mop-swapping system that works like a vending machine. Instead of having a single pair of spinning mop pads like its competitors, this model's docking station stores three sets of mop pads, each tailored for different surfaces or rooms.
These mops are swapped automatically, depending on the room or surface it has been tasked to clean. Oh, and there are three cleaning fluid options, which can auto-switch, too. The aim is to ensure each floor receives an appropriate type of cleaning, and to help prevent cross-contamination. Not everyone will feel the need for that, but if you're meticulous about hygiene, or have more extreme mopping needs, this could well be the best robot vacuum for you.
Mopping performance is reinforced by dual rotating mop heads that apply consistent pressure to deliver deeper cleaning. And, like all good mopping systems, water flow is adjusted based on floor type and the mops are always lifted when the robot transitions onto carpets. The base station also handles self-cleaning of the mops (with hot-water washing and drying) and auto-emptying of detritus into a larger-than-average 3.2-liter bin bag.
Given that this robovac boasts an industry-leading 30,000 Pascals of suction power, I had high hopes for its vacuuming ability. In practice, it handled its everyday tasks exceptionally well, including collecting an awful lot of hair shed by my two Labradors, and delivering thorough hard floor vacuuming. However, it struggled to pick up large debris from a carpeted floor – it made a decent fist of it, but it wasn't quite as thorough as I'd expect given those stunning suction specs.
Navigation and mobility are extremely impressive since the bot has a retractable navigation puck to sneaking beneath low furniture, AI-assisted obstacle avoidance, and a chassis that can launch it over thresholds and floor obstacles up to a total of 3in / 8cm total height, or 1.6in / 4.2cm if it's a single step.
The enormous dock will rule it out for smaller homes, where in any case, such a complex setup may not be necessary. It's a perfect model for residents of large houses with mixed floor types, hairy pets or a desire to maintain high hygiene standards. I think it's also worth considering for use in most commercial premises like single-level offices, village halls, or small sports halls.
That's the short version; read on for my full Dreame Matrix10 Ultra review.
The Dreame Matrix10 Ultra sits firmly in the premium end of the robot-cleaning arena and its standard price – $1,999.99 in the US, £1,399 in the UK, and AU$3,499 in Australia – reflects that position. However, I've already spotted big discounts that suggest you might not need to pay that kind of price – I've seen it on sale for $1,800 in the US, just £999 from the UK, and AU$2,499 in Australia. It's available to buy direct from Dreame, as well as via various third-party retailers.
Those discounts – in the UK and Australia, at least – bring the Matrix10 Ultra within reach of buyers who want high-end automation without tipping into the ultra-luxury tier. Granted, even at this reduced price it's still a substantial investment, but given the convenience and the ace level of autonomy it offers, I think it still delivers impressive value for money. I'd perhaps hold out for a better discount if you live Stateside, though.
(Image credit: Future)
The Matrix10 Ultra's high level of sophistication does come with trade-offs. For instance, the mop-swapping dock is enormous by comparison to others on the market, and the machinery is complex. Hence, if you live in a small space, have uniform flooring or don't need frequent mopping, its advantages dramatically shrink and the upfront cost feels harder to justify. But for large homes with mixed surfaces (and even some commercial properties), this type of hybrid bot starts to make a lot of financial sense.
If the Dreame Matrix10 Ultra seems like too big a financial commitment, perhaps give one of the Chinese company's earlier models some consideration. The L40 Ultra might not have swappable mops but it's still a cracking bot that now retails at a significantly lower price than the Matrix10 Ultra. Alternatively consider the equally excellent Roborock Qrevo Series, for a similarly affordable price.
Value for money score: 3.5 out of 5
Dreame Matrix10 Ultra specs
Max suction:
30,000Pa
Robot size (L x W):
in / 35 x 35.1cm
Robot height:
3.5 in / 8.9cm
Dock dimensions (H x W x D):
23.2 x 16.4 x 17.9 in / 58.9 x 41.6 x 45.5 cm
Dust bin volume (base):
3.2L
Water tank volume (base):
5.5L (clean); 4L (dirty)
Mop type:
Auto-interchangeable dual spinning mop pages
Base type:
Charge, empty dust, wash mop pads with hot water, dry mop pads with hot air, automatically swap from three mop pad sets, auto-dispense one of three cleaning fluids
Max threshold clearance:
1.6 in / 4.2cm (one step) or 3in / 8cm (two steps)
Navigation:
Retractable LiDAR Pathfinder
Obstacle avoidance:
Double laser+AI+RGB+LED
Carpet detection:
Ultrasonic
Dreame Matrix10 Ultra review: design
Features include step-vaulting feet and a retracting LiDAR puck
Enormous dock vends different mop types and cleaning solutions
Hi-tech and advanced navigation and object avoidance systems
The Dreame Matrix10 Ultra is a cutting-edge robovacs, starting with its navigation system, which is one of the most technically impressive I've come across. There's a retractable DToF LiDAR unit (complete with attractive blue ring light), 3D sensing and an AI-enhanced RGB camera that combine to deliver fast, accurate 360-degree mapping while still allowing the robot to lower its profile and slip under furniture with a clearance of just 3.5in / 9cm.
Like the Roborock Saros 10, this ability to retract its LiDAR turret gives the Matrix10 Ultra both the precision of high-end LiDAR mapping and the physical flexibility to reach recessed areas many robots miss.
(Image credit: Future)
Its vision system, meanwhile, adds a second layer of intelligence: a structured-light 3D sensor paired with the aforementioned RGB camera. Together, these navigation tools identify and classify a wide range of objects, allowing the robot to plan collision-free routes that seem logical, at least when compared with some other models I've reviewed.
I've been astonished by how confidently and intelligently this model has mapped and navigated my home – and even a huge village hall – without any hiccups whatsoever. It just works.
Robot design
The Dreame Matrix10 Ultra's industry-leading 30,000 Pascals of suction power is a major bonus, especially when it comes to removing most trapped dust particles in carpet and rugs. Couple this suction power with Dreame's dual rollers (one with added bristles) and and an extendable side sweeping brush for great pick-up coverage along skirting boards and furniture edges, and you have one very efficient floor sweeping system. Like most Roborocks, you're offered five levels of suction with this model – Quiet, Standard, Turbo, Max and Max+.
(Image credit: Future)
However, what really sets this model apart from almost all others bar the Mova Mobius 60 (a sub-brand of Dreame) is its advanced mopping hardware. Instead of using a single pair of spinning mop pads to clean the entire floorspace, the Matrix10 Ultra supports a range of three different mop types that can be allocated to different rooms, and these mops are swapped automatically in the charging dock (more on this in the section directly below).
Like all good modern hybrid robot vacuums, the Matrix10 Ultra automatically lifts its mops when moving over carpets, or leaves them in the dock if not required. And when it's mopping, it also raises both the twin brush rollers and the side brush so they remain muck-free.
Many high-end bots are capable of scaling thresholds and low steps but this one performs better than most. It's able to quite literally climb up a pair of steps, a sliding door track up to 3in / 8cm in height, or single steps up to 1.6in / 4.2cm, by raising its chassis and launching itself forward. (You can see the system in action on a different Dreame bot in TechRadar's Dreame X50 Ultra Complete review.)
(Image credit: Future)
Because this model is equipped with a decent RGB camera up front, you can also use the Dreame app to manually steer the robot around like an RC car. I've always thought of this function as a bit of a gimmick, but I was proven wrong the other day in our village hall: the Matrix10 Ultra got stuck in a tight spot to the side of a toilet bowl and its sensitive sensors prevented it from jiggling itself out of trouble. I simply launched the app from my location, selected the camera icon and managed to steer it out manually. I then tasked it to continue cleaning and all was well again.
(Image credit: Dreame / Future)
However, there is one genuine gimmick added to the camera function that I see no use for, aside from a bit of amusement. If you select the speaker-and-dog icon you can choose from a selection of noises – a cat meowing, purring, a dog bark, some footsteps and the ticking of a clock.
Dock design
Let's first address the elephant in the room – the size of the dock. While attractive enough to look at, it is huge by comparison to the majority of other models. In fact most people might ask why you elected to put an under-counter fridge in your living room. It certainly looks a bit like one.
At 23.2in / 58.9cm in height, a whopping 16.4in / 41.6cm in width and a depth of 17.9in / 45.5cm with robot ramp attached, this dock dwarfs most others on the market and that will most certainly be an issue for anyone with a smaller home. But then again, Dreame likely never envisaged this model being used in anything other than large homes – its unique multi-mop system bears this out.
(Image credit: Future)
The Dreame Matrix10 Ultra's dock is one of the most technically sophisticated charging stations ever paired with a hybrid robot. Aside from automatically emptying the contents of the robot's tiny bin into its larger-than-average 3.2-litre dust bag, the dock can also store multiple mop types and automatically switch them using a jukebox-style system.
In a nutshell, the bot leaves the dock and waits a minute or so while a module behind the front door raises up to grab the required magnetically-affixed mops from their holding base before placing them face down on the dock's cleaning plate mechanism. The robot then returns to the dock where the mops are attached. It's a very clever system, no doubt, but the jury's out on the amount of moving parts involved and the reliability of the system in the long term.
(Image credit: Future)
You get three sets of pads included and each one is slightly different and designed for a specific purpose: the yellow pads have scrubbers fitted for deeper cleaning in greasy areas like a kitchen; the grey pads are thicker and more absorbent for bathrooms or flooring where you want less streaking; and blue are for general-purpose mopping of living areas. However, you can use the Dreame app to set which types of mops you want used for each room.
(Image credit: Future)
The million dollar question is whether you really need three sets of mops for different rooms. Dreame says it's mostly for hygiene purposes and the prevention of cross-contamination and I can see this being a valid reason for anyone with toddlers on the floor who doesn't want a toilet mop to then clean the living room floor, even if it's self-cleaned between tasks. But is avoidance of the possibility of cross-contamination really that important? If it is, then this model is unequivocally the one for you.
Given that this model is best suited to larger abodes, the dock houses two extra-large water tanks – a huge 5.5-liter tank for clean water and a 4-liter tank for the filthy stuff. Once a mopping task is completed, the bot returns to dock where the mops are thoroughly washed in hot water at 212F / 100C. This water is then purged into the dirty water reservoir ready for emptying at your leisure or whenever the app tells you to do so.
(Image credit: Future)
This hot-water cleaning cycle does a far better job of breaking down grease, grime and detergent residues than the lukewarm rinses found in many competing systems. Once cleaned, the mop pads are dried with hot air to prevent bacterial growth and eliminate damp smells.
Meanwhile, the multi-solution compartment – a first in my book – lets the dock dose different cleaning fluids automatically, adjusting formulas to match floors or cleaning modes. You get three types of solution in the package – one liter of Dreame Floor Cleaning Solution, 200ml of Pet Odor Solution and 200ml of Wood Floor Care Solution.
I'm always slightly wary of gadgets with lots of moving parts, because the more complex the engineering, the more potential points of failure there are further down the line. However, I didn't experience any issues with the dock – or the robot itself for that matter – during my review period.
Design score: 4.5 out of 5
Dreame Matrix10 Ultra review: performance
Expert navigation, accurate object avoidance and powerful mapping
Excellent vacuuming on hard floor, and very decent on carpet
Complex mop system works well and mopping is a cut above average
So how does the Dreame Matrix10 Ultra hold up in practice? Let's take a look at the performance. I've broken this section up into different parts to make it easier to digest.
Navigation performance
I've been extremely impressed by this bot's navigation performance and its initial mapping sequence was insanely good. In fact, it's the first robot vac to ever accurately map my open plan home with all spaces highlighted correctly and with no dividing or merging of rooms required. It even automatically named four of the five rooms it had mapped. This means it was accurately spotting the dining table in the dining room, the sofa in the living room and the kitchen by its layout. Furthermore, it did all this in a smidge under five minutes.
I then installed the whole system in our huge village hall – 121 square meters – and it mapped the hall, kitchen and toilets in 10 minutes, and even correctly named the two toilets and dividing hallway. Moreover, unlike other models I've tested in the hall, the Dreame's main map has remained stable with no shifts in the map's perspective. LiDAR is known to struggle when mapping huge areas like a commercial hall, especially if it has many windows with bright sunlight pouring in. But this model has so far bucked that trend.
During my tests the Matrix10 Ultra has planned efficient, seemingly logical cleaning paths rather than wandering around randomly. It's also adjusted dynamically when furniture was moved or when unexpected obstacles appeared, updating its routes mid-clean to maintain full coverage without wasting time or missing too many corners.
Unfortunately I wasn't in a position to test its ability to scale high thresholds and small steps because I don't have any access to them. However, I have seen demonstrations of this bot negotiating a threshold and roll-steel furniture legs and it has simply sailed over them.
Obstacle avoidance
The Dreame Matrix10 Ultra's obstacle avoidance is one of its most impressive performance features, combining advanced sensors and AI to navigate real-world environments with finesse. As mentioned in the Design section, the robot uses a combination of retractable DToF LiDAR for precise distance mapping and structured-light 3D sensing paired with an AI-enhanced RGB camera. This fusion of sensors allows it to detect a wide range of objects, from small items like cables, socks, shoes, bags and pet toys to furniture legs and other household obstacles.
(Image credit: Future)
In practice, this means the Matrix10 Ultra rarely bumps into or gets stuck on objects, though I'll admit that a loose pair of scissors caught it out on one occasion. In my first home test, it manoeuvred between a loose glove and tape measure without any touching, but rode slipshod over the scissors; and yet it avoided the scissors in a subsequent test. I put this first failure down to the robot having approached the scissors from an acute angle beyond the line of sight of its RGB camera.
I then set up another obstacle test in the village hall using a clutch of pens, a book, a plastic Dyson vacuum nozzle and the same tape measure. Remarkably, it negotiated all obstacles without any touching and you can see this in the attached demonstration video.
Would I rely on the Matrix10 Ultra to avoid a dog poop? No I wouldn't, though on evidence of my tests, I'd say that there's a much better chance of this bot avoiding it rather than smearing it all over the carpet.
Vacuum performance
The Dreame Matrix10 Ultra delivers very decent vacuum performance. It dual-brush system lifted dust, debris and pet hair with ease on my hard floors, while its automatic edge brushes did a grand job of scuttling debris from corners into the path of its suction portal.
It has spent two weeks vacuuming my home with no glaring signs of it having missed anything and it's been absolutely faultless in the village hall, too, with a perfectly cleaned swathe of wooden flooring and very little evidence of any forgotten debris along the skirting boards. The Matrix10’s cleaning ability on hard floor is as good as the best I’ve seen from any robot vacuum brand.
Image 1 of 3
(Image credit: Future)
Image 2 of 3
(Image credit: Future)
Image 3 of 3
(Image credit: Future)
However, I was a little underwhelmed by its performance on a medium-pile rug, even when I had the suction set to Max+. For this test I selected zone cleaning in the app and sprinkled a good dollop of oats, rice and small chunks of crushed dried pasta. The robot duly headed to the rug and proceeded to ramp up the suction power when its sensor detected extra debris. It then performed a series of tight circles in these areas before continuing in an up-and-down parallel fashion to finish the job.
It definitely left more debris behind than I expected, given the ultra-powerful 30,000 Pa suction spec. Despite the supposedly higher suction, it didn't perform as well on carpet as my Roborock 10R or Roborock 10 in this particular high-debris test.
Image 1 of 3
(Image credit: Future)
Image 2 of 3
(Image credit: Future)
Image 3 of 3
(Image credit: Future)
I am mindful that this was an extreme task and one that would normally be performed to much better effect by a human with a decent cordless stick vac. The Matrix10 Ultra's day-to-day carpet cleaning has been perfectly acceptable – the robot’s bin has always been full enough to suggest it had collected a lot of pet hair – just not quite as outstanding as I'd hoped for. At just 54.9dB from about six feet away, it's also one of the quietest bots I've ever tested.
Mopping performance
The Matrix10 Ultra's mopping is genuinely among the most advanced of any hybrid combos. Its rotating Dual Omni‑Scrub mop technology applies consistent downward pressure, scrubbing hard floors deeply rather than simply swiping across them. Moreover, the base station supports a full cycle of mop‑pad care – heated water washing, drying and automatic water refill of the robot's smaller water tank. This level of automation keeps the mop pads hygienic, fresh and ready for repeated cleaning, without any manual scrubbing or pad wringing.
(Image credit: Future)
Of course, one of this model's most clever touches is its ability to switch mop pad types automatically, depending on what the space demands. Water flow is also regulated automatically depending on floor type and expected dirt levels, which helps avoid over‑wetting.
In my daily tests, the mopping system delivered smooth, even results with no streaking. It also handled a spill of some milk with no issues to report. However, no hybrid robot is flawless when it comes to removing deeply ingrained grime, thick stains or sticky messes.
(Image credit: Future)
While this model will tackle them to some degree, programming it to head to a specific spot by creating a zone in the Dreame app is a world of pain and takes more time to set it up and the robot to perform the task accurately enough than it does to simply grab a mop, kitchen towel of a decent cordless hard floor cleaner like the excellent Roborock F25 Ultra.
Dock performance
As previously mentioned, rather than just charging the robot, the Matrix10 Ultra's dock stores three sets of mop pads and automatically selects the correct one for each room. It also washes them in 212F / 100C water before drying them with hot air. The jukebox-style pad selection system is undeniably clever, but I can't comment on the long-term reliability of this complex mop-swapping innovation. I should add that I personally haven't experienced any issues, but who knows how well it will behave in a year or two.
(Image credit: Future)
What I will wholeheartedly praise is the dock's excellent bin emptying system. I've often experienced issues with some robot vac docks that have clogged up when faced with too much pet hair in the robot's smaller bin. To date this model has performed immeasurably well and I think I know why.
A bit like the Eufy Omni S1 Pro, this model's dock goes through a pre-suction process whereby it performs a full power suck for about a second to loosen any clumped hair in the robot's bin before pausing another second. It then goes into full suction for about 8 seconds. After umpteen emptying sessions, I have no blocked suction tubes to report and that's a major bonus in my book.
(Image credit: Future)
Another point in this dock's favor is the low volume it emits while going through the emptying process. I measured it at 64.2dB from about 10 feet away and this is pretty quiet for a dock of this nature. But perhaps more importantly, the low sound frequency of the emptying process is so much easier on the ears than many other docks, specifically some of those by iRobot which emit an ear-splitting high-frequency scream whenever emptying the contents of their robots' bins.
Battery performance
I was initially concerned about this model's battery capacity when first putting it through its paces. I'd fiddle with it for no longer than 10 minutes with pauses in between and the battery would show something in the region of 91%. Hence I didn't hold out much hope of the battery lasting for an entire vacuum clean of a 121-square meter village hall without having to recharge midway through the cleaning session.
But I was wrong, because I've checked the Dreame app's Care History section and, on average, the Matrix10 Ultra has completed every task – the hall, kitchen and toilets – in one go in around 117 minutes with +/- 28% of battery life remaining. And that's a very reassuring stat for anyone thinking of purchasing this autonomous hybrid vac for their country mansion.
Performance score: 4.5 out of 5
Dreame Matrix10 Ultra review: app
Extremely comprehensive
Slowish to respond
Not that easy to navigate
The Dreame app offers a highly capable and feature-rich experience, giving users minutely detailed control over their robot vacuum and mop. From the first LiDAR scan, it builds an accurate map of your home, allowing you to name rooms, create zones, set no-go zones, create multi-floor maps and adjust cleaning parameters like suction strength or mop water flow rates on a per-room basis. Scheduling, remote control and notifications help keep cleaning convenient, while smart-home integration with Alexa, Siri and Google Assistant adds hands-free flexibility.
However, it took me a while to get a handle on this app and an especially long time to work out how to set up routines. Even then, I needed to make sure I'd saved and tapped on any tick icons or it didn't save anything. I'd have preferred to see a system like that adopted by Roborock which saves its routines (a series of pre-programmed short cuts like ‘vacuum the hall', ‘mop the kitchen' and ‘clean the dog rug') on the homepage for instant accessibility. I've also noticed that the Dreame app is a bit slower to react to commands and send them to the robot – but we're talking seconds here.
Despite these small niggles, I've been mightily impressed by the huge wealth of customisation you can achieve in this app. However, I would advise spending a good deal of time learning about all the settings because, by ignoring them, you almost certainly won't get the most out of this sterling autonomous home helper.
App score: 4 out of 5
Should you buy the Dreame Matrix10 Ultra?
Attribute
Notes
Rating
Value
Ultra-premium at list price, but it looks like discounts won't be hard to come by – and it does boast an awful lot of tech.
3.5 / 5
Design
Ambitious and complex, with a mop-pad dispensing dock, feet for vaulting over steps and a retractable LiDAR puck.
4.5 / 5
Performance
Generally extremely impressive, with excellent mopping and hard floor vacuuming, and accurate navigation and object detection. Its carpet performance not as outstanding as I'd expect for those suction specs.
4 / 5
App
Perhaps a little too comprehensive for its own good – technophobes may have trouble getting a handle on it.
4 / 5
Buy it if...
You have advanced mopping needs
The Matrix10 Ultra really shines when it comes to its mop setup, with multiple mop types and cleaning fluids (and the ability to swap between them automatically).
You're worried about cross-contamination
The Matrix10 Ultra provides different mops for different rooms, to keep things contained.
You have a big home with lots of obstacles
This model delivers some of the most accurate and efficient mapping and navigation I've experienced – perfect for large, challenging spaces.
Don't buy it if...
Youdon't have much room for the dock
The Matrix10 Ultra's dock is about the size of a small fridge, so not ideal if you're short on space.
You don't need auto mop pad swapping
Is the specter of cross-floor contamination really an issue? If you're not fussed about reusing your bathroom mop pads in the kitchen (with a clean in-between), there are plenty of cheaper and simpler alternatives to choose from.
You don't have that much hard floor
The USP here is really the mopping – if you're not going to be making the most of the different mop pad types and cleaning fluids, I'd pick a different bot.
How I tested the Dreame Matrix10 Ultra
I've had this model running on two separate floor spaces – at home and our large village hall, where it currently resides. Aside from evaluating both the robot and unique mop-swapping dock, I let it loose at home for two weeks and left it to its own devices using a series of daily cleaning schedules. I then performed a hard-floor pick-up and mopping test in the kitchen before hauling it up to the hall (it's heavy) where I performed a carpet cleaning and obstacle avoidance test before leaving it to run five scheduled vacuum and mopping sessions per week. It's been doing this for the past two weeks with no hiccups to report.
The Echo Show 8 (2025) is the fourth-generation model of Amazon’s second-smallest smart display, offering a great canvas for hallways, living rooms, offices and beyond. Announced in September 2025 alongside the Echo Dot Max, Echo Studio (2nd-generation) and the Echo Show 11.
Adopting a similar design language to the Echo Show 10 (2020), the Echo Show 8’s speaker is now the base for a floating, thin display, rather than the slightly clunky wedge shape design of previous generations. It’s a lovely change that makes the speaker feel far less utilitarian in the home like many of the best smart displays it's competing against, but there’s a casualty; there’s now no physical camera shutter. You can still mute and blind the Echo Show 8 with a button on the device, or fully switch off the camera in the app (or, of course, cover it with a sticker), but it’s an unfortunate loss for those who want that extra layer of built-in privacy and peace of mind.
(Image credit: Lance Ulanoff / Future)
The new 8.7-inch screen is wonderful to use with minimal lag,and the speakers are pretty accomplished. Everything, from reading recipes to Alexa queries, is zippy thanks to the new AZ3 Pro chip, topped by a great streaming experience. There’s also a great array of smart home features, including the Omnisense technology as well as Thread, Matter, and Zigbee support.
Overall, it's a powerful boost for Amazon's second-smallest smart display, and if you can get past the lack of a physical privacy shutter and the slightly cluttered interface, it's a real crowd-pleaser, and easily one of the best Alexa speakers available today.
(Image credit: Future)
Echo Show 8: Specs
Echo Show 8 (4th-gen, 2025)
Size
21 cm x 15 cm x 13 cm (W x H x D)
Display
8.7-inch HD touchscreen with 1340 x 800 resolution
Camera
13 MP with auto framing
Audio
1x 2.8-inch woofer and 2x full-range drivers
Connectivity
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Processor
AZ3 Pro with AI Accelerator
Sensors
Ambient Temperature Sensor, Presence Detection, Camera
Privacy features
Microphone & camera enable/disable button, dedicated physical and in-app camera controls, voice recording management – but no physical camera shutter.
Echo Show 8: Design
Fresh redesign akin to the Echo Show 10 (2020)
Bright and beautiful floating display
No physical camera shutter
The Echo Show 8 gets a fresh new look, modeled after the Echo Show 10 (2020) with a round, pill-shaped speaker base and a floating thin screen. It’s a much more sophisticated look than the Echo Shows of yore, and doing away with the chunky wedge shape is drastically improves the smart display’s appeal. It does, however, make the whole thing a little more space-consuming at 21 cm x 15 cm x 13 cm (W x H x D).
Its speaker base is clad in a mesh fabric, following the suit of other newer smart speakers and similar to the materials used in Apple’s HomePod and Google’s new Home Hub speakers. Inside are housed two full-range, front-facing drivers for spatial sound and a 2.8-inch woofer.
The screen is an all-around upgrade; it measures 8.7 inches (versus the previous generation’s 8 inches) with a resolution of 1,340 by 800 pixels, (versus 1,280-by-800). It’s fully attached to the base, meaning you can’t adjust the height or the orientation; a slight missed opportunity, but the price jump doesn’t quite cover such engineering, perhaps. It's a shame, though, as the Echo Show 10 offered this function, but neither the new Show 8 nor 11 could fit it in.
(Image credit: Future)
Centered at the top of the screen is the 13 MP camera with auto framing; of note is that there’s no more physical privacy shutter, presumably to allow for that lovely thin screen, but that does mark a downgrade for the privacy-conscious. While settings in-app and the on-device mute button do cancel the camera feed, you can just as easily grab an affordable stick-on shutter or use a bit of tape.
On the right side of the screen are the mute buttons and volume rocker, and the rest of the controls are touch-based on the screen.
You win some, you lose some in the world of tech, and the victims of a lovely, more sophisticated design are unfortunately handy screen-adjusting mechanisms and a physical camera shutter. For a lot of customers, neither will be missed, but both are nice to have in a pinch.
Design: 4.5/5
Design: 4/5
Echo Dot Max next to an Echo Dot (5th-gen) (Image credit: Future)
Echo Show 8: Performance
Zippy and responsive touch screen, decent audio
Sensors are accurate and genuinely useful
User interface a little cluttered
In performance, the Echo Show 8 is broadly the same as the Echo Show 11, owing to the components being the same; however, the screen experience differs somewhat.
Starting there, the display is vibrant, clear and plenty bright, making it easily visible from a few meters away unless you need to make out detailed text. The smaller screen real estate means it suffers a little more under the weight of Amazon’s suggested content (i.e. the recipes, TV shows and products it wants you to engage with) than its 11-inch sibling, but I found setting up a photo album for the Echo Show to shuffle through reduced the amount of advertising and recommendations.
Otherwise, the user interface (UI) was easily operated, responding quickly to touch controls. Widgets do feel a little squashed in places, and some buttons within apps can be awkwardly small, but it’s nowhere as bad as trying to do anything more than adjusting volume and brightness on the Echo Show 5.
Every now and then, there’s a slight stutter to an animation, with some customers reporting mild to moderate issues with input delay. I did find that to be the case with the Echo Show 11 I tested, but the Show 8 was very reliable for me on test. You can swipe down the control center to quickly toggle settings and access various hubs, and swipe left on the screen for your customizable widgets. Just be mindful that the screen is an absolute fingerprint magnet when you’re liberally swiping around.
(Image credit: Future)
The speaker on the Echo Show 8 is the same as the Echo Show 11, but I ran the same tests in case the larger screen impacted the sound quality. As long-time Amazon speaker users will know, audio quality is never the main selling point for Echo devices; the performance is often admirable for the size and price, but not one for the audiophiles (though the Echo Studio and Echo Dot Max buck that trend somewhat).
I streamed lossless tracks from Spotify to test the audio quality, starting with Luafey’s Falling Behind. Her jazzy vocals came through warmly with great clarity, underpinned by the lively but slightly dulled staccato of an acoustic guitar. Older tracks began to show the cracks, however. Fleetwood Mac’s The Chain was muddy, with the vocals sinking further into the track than usual; however, the bass was still nice and punchy.
That drive isn’t consistent, though, and some tracks suffer more from the muddiness. Portishead’s Glory Box was flat all around, losing that breathy quality to the vocals and flattening the usually well-rounded bass, and Jeff Buckley’s rich, haunting vocals are thoroughly buried in the higher layers of Last Goodbye. Still, at this price and size, it’s a pretty accomplished speaker, and Amazon has done well to create a truly room-filling sound out of this smart display.
(Image credit: Future)
Inside the Echo Show 8 are a range of sensors that can be used to set up Routines with Alexa and help you monitor your home. There’san auto-framing 13MP camera centered at the top of the screen, just like in the last generation, and the onboard microphones are great for clear audio on video calls or drop-ins.Also housed in the Echo Show 8 are temperature, motion and brightness detectors, all of which worked well in my testing, as did the facial recognition and personalization features that underpin the seamless Alexa experience.
Alexa and VegaOS generally run well, and the Echo Show 8 is fantastically responsive thanks to the AZ3 Pro chip. Queries are rapidly responded to (sometimes prematurely), with Alexa delivering suggested recipes, playing music and summoning your favorite TV shows and movies in double time. I had a few hiccups trying to watch shows on Netflix and YouTube on the Echo Show 11; but the Echo Show 8 worked perfectly out of the box, and Alexa has come on leaps and bounds when it comes to searching and playing your requested media.
We don’t yet have Alexa+ access in the UK, but we’ve got a full Alexa+ review coming soon that will give the full low-down about its performance on a range of Echo devices.
Performance: 4/5
(Image credit: Future)
Echo Show 8: Price and availability
List price: $179.99 / £179.99 / AU$349
Announced September 2025, released November 2025
Announced in September 2025, the Echo Show 8 costs $179.99 / £179.99 / AU$349 and is available in black and white. Of note, this marks a $30 / £30 / AU$100 price increase versus the last generation, which sold for $149.99 / £149.99 / AU$249.
Broadly, this cost increase is due to the design overhaul, which greatly modernizes Amazon’s second-smallest smart display. It’s not a huge jump in price, and it feels somewhat justified given the improvements to the performance and display. There’s also an optional (and stylish) stand, which will set you back $39.99 / £34.99 / AU$69.95.
Still, it's worth highlighting the value of the device depends in part on whether or not you're bothered by Alexa+. Right now, its early access programme is exclusively available in the US, and this device automatically enlists you for that service, but elsewhere in the world we're effectively losing a selling point for the same price for the foreseeable future.
Value: 4/5
Should I buy the Echo Show 8?
Buy it if...
You’re upgrading from older Echo Shows
Especially if you want Alexa+ to work at peak performance, the Echo Show 8 is a must-have; but the refreshed design, zippy AZ3 chip and lovely display also mark significant improvements.
You make good use of smart home features
From its omnisense technology to its smart home connectivity, the Echo Show 8 is fully equipped with clever features to make your home work for you.
Don't buy it if...
You want a physical camera privacy shutter
Sure, you can mod this yourself or disconnect the feed in the app, but some people will just want absolute privacy out of the box.
You’re on a budget
With its new price point, the Echo Show 8 isn’t affordability-first anymore; it’s by no means premium, either, but you could buy a very capable older smart display for less.
Amazon Echo Show 8: also consider
Scorecard
Value
4/5
Price increase versus older models, but in line with redesign and feature additions.
Design
4/5
Big design upgrade versus the Echo Show 8 (3rd gen)
Performance
4/5
Sound is decent enough, especially for the size of room this display is best-suited for
If you're not sure the Amazon Echo Show 11 is the right Alexa smart speaker for you, here are further options to consider from Amazon:
Echo Show 8 (4th-gen, 2025)
Amazon Echo Show 15 (2nd gen)
Echo Show 5
Price
$179.99 / £179.99 / AU$349
$299 / £299.99
$89.99 / £79.99 / AU$129
Size
21 cm x 15 cm x 13 cm (W x H x D)
410 x 260 x 36mm (W x H x D)
147 x 91 x 82 mm (W x H x D)
Display
8.7-inch HD touchscreen with 1340 x 800 resolution
15.6-inch HD touchscreen, 1920 x 1080 resolution
5.5-inch touchscreen, 960 x 480 resolution
Camera
13 MP with auto framing
13MP wide angle camera with shutter
2 MP
Audio
1x 2.8-inch woofer and 2x full-range drivers
2x 2-inch woofers & 2x 0.6-inch tweeters
1x 1.7-inch driver
Connectivity
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Matter, Wi-Fi 6E, Bluetooth
Processor
AZ3 Pro with AI Accelerator
AZ2 neural engine
MediaTek's 8169 B chip
Sensors
Ambient Temperature Sensor, Presence Detection, Camera
Camera, presence detection, ALS RGB, Accelerometer
Camera, presence detection
Privacy features
Microphone & camera enable/disable button, dedicated physical and in-app camera controls, voice recording management – but no physical camera shutter.
Microphone and camera enable/disable button, dedicated physical and in-app camera controls, voice recording management, physical camera shutter.
Microphone and camera enable/disable button, dedicated physical and in-app camera controls, voice recording management, physical camera shutter.
Echo Show 15
If you’d rather have a wall-mounted solution and the added benefit of a Fire TV remote, the latest Echo Show 15 is an excellent option. It has fewer sensors but functions more as a small TV or household management display than it does an entertainment center.
For a smaller option that just covers the basics, the 3rd-generation Echo Show 5 offers a lot of the core functions from the Echo Show product line, but it’s less technically advanced and feature-filled.
How I tested the Echo Show 8 (4th gen, 2025)
I used it pretty much non-stop for a week
I tested its smart home features and sensing
I performed our standard audio and movie streaming tests
To put the new Echo Show 8 through its paces, I used all of the advertised features over a week of testing. I tried setting up automations that use its various sensors and connectivity options to ensure everything worked seamlessly, and used Alexa for my everyday household tasks.
I also tested the speakers using a variety of tracks in different genres to see how well the speakers can replicate music for a wide range of customers, and used streaming services like Netflix and YouTube, as well as Amazon Prime Video both to assess the display’s performance and the general user experience.
I’ve been testing smart speakers for four years, and use an Alexa-based smart home setup every day. I’m well-acquainted with the system and its features, but I’ve also spent a lot of time in other ecosystems to learn the pros and cons of each.
The Echo Show 11 is Amazon’s latest mid-size smart display, releasing alongside the latest Echo Show 8, Echo Studio and the new Echo Dot Max. It’s a new screen size for Amazon’s smart displays, but it’s technically the successor to the Echo Show 10 (2020) with a slightly larger screen.
That being said, its positioning isn’t quite as secure as some of its siblings, nor its predecessor. It lacks some of the features we loved from older generations (and in particular from the Echo Show 10 (2020)), and it’s largely packing the same specs as the Echo Show 8, with the main difference being the larger screen.
Still, it’s far from a bad smart display, and still sees improvements over older devices; it’s powered by the latest AZ3 Pro chip, the screen is now 1080p, audio performance is decent,and there are ample smart home features and connectivity benefits, including the addition of Matter and Thread support.
(Image credit: Future)
The refinements to the Echo Show 10’s floating display design are small but mighty, making the whole speaker feel more sleek and less clunky. That is, of course, barring the removal of the rotating screen and a physical camera privacy shutter – but these two features might just be the deciding factor for some customers when choosing the best smart display.
As of writing, it’s also worth noting that there seem to be some software issues when it comes to streaming. I tested the Echo Show 8 alongside the 11 and had no such challenges, so it seems like a bug, albeit one I have seen a fair few consumers complain about online. Still, it’s early days for the product, and I’d expect this to be ironed out within the coming weeks.
Overall, it’s a great option for kitchens and offices, and I’m delighted to see Amazon paying more and more attention to aesthetics with its newer smart speakers. I just wish that didn’t come at the expense of utility.
(Image credit: Future)
Echo Show 11: Specs
Product name
Size
26 cm x 18 cm x 13 cm (W x H x D)
Display
11.95-inch HD touchscreen with 1920 x 1200 resolution
Camera
13 MP with auto framing
Audio
1x 2.8-inch woofer and 2x full-range drivers
Connectivity
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Processor
AZ3 Pro with AI Accelerator
Sensors
Ambient Temperature Sensor, Presence Detection, Camera
Privacy features
Microphone & camera enable/disable button, dedicated physical and in-app camera controls, voice recording management – but no physical camera shutter.
Echo Show 11: Design
Refines on Echo Show 10 (2020) design
Bright and beautiful floating display
No physical camera shutter
Much like the Echo Show 10, the Echo Show 11 sees a thin and light display mounted on a rounded speaker stand. While the Echo Show 10 may have introduced Amazon’s newer floating display design language, the Echo Show 11 refines it, squashing the height of the speaker a little into a pill shape and expanding the screen to a lovely 11.95-inches. These subtle changes make an impact, making the latest Echo Shows much more appealing for the home versus the older wedge-shaped devices.
The net size is still pretty minimal at 26 cm x 18 cm x 13 cm, comprised of the mesh fabric-covered speaker base and affixed screen. This marks a slightly negative departure from the Echo Show 10, which allowed you to adjust the screen for optimal viewing; it’s an important feature if you’re often using the device in your kitchen and don’t want to stoop down every time you need to check a recipe.
Otherwise, the screen is a solid upgrade; as well as the size boost, the screen now offers a resolution of 1920 x 1200 (versus the Echo Show 10’s 1280 x 800 pixels). In use, the color HD display is rich and bright, easily enjoyed even from wider viewing angles.
At the center of the top of the screen is its 13 MP camera with auto framing, but there’s no physical privacy shutter this time. This is likely due to the design constraints of thin screens, but privacy-conscious buyers might not like the change. You can kill the camera feed in-app or use the on-device mute button, but you can also just as easily grab an affordable stick-on shutter or a bit of tape.
Located on the screen’s right side are the mute buttons and volume rocker, and the rest of the controls are touch-based on the screen. The speaker houses a 2.8-inch woofer and two front-facing, full-range drivers that can deliver spatial audio.
Overall, it’s a great all-around upgrade for Amazon’s mid-sized screen, and I doubt anyone will disagree that it’s a much-needed improvement, visually. The whole unit feels a lot more premium and of better build quality, but it’s taken a long time for Amazon to come this far. It’s a shame that two really useful, functional design features had to come at the cost of a fresh look, too.
Design: 4.5/5
(Image credit: Future)
Echo Show 11: Performance
Zippy and bright touch screen, decent audio
Sensors are accurate and help with home automation
Streaming features didn’t work very well
So we know the Echo Show 11 looks good, but how is it in use? In short, it’s fast, facile and feature-filled, but it doesn’t always stick the landing.
Let’s start with the display. It’s bright and beautiful, perfect for enjoying TV and movies up close or to glance at your calendar or reminders from across the room. It is, of course, cluttered with suggested content a lot of the time, but that’s par for the course with Echo Shows (as well as other smart displays), and it becomes far less of a problem if you set up an album of your favorite photos to display throughout the day.
The user interface (UI) is generally quite clean and easy to navigate, with widgets rendering nicely on the large canvas screen. Recipes are easy to follow, video content is bright and vibrant, and animations are pretty slick, barring the occasional stutter.
Touch controls are quick and responsive most of the time, though I have had to reboot it a few times after it becomes unresponsive. Some users have also reported some mild to moderate issues with input delay; however, I couldn’t replicate these issues myself. Interestingly, I’ve not faced these issues on the Echo Show 8 I tested in parallel to the 11-inch model, so I have to assume it’s an issue with the UI’s screen optimization. The touch interface is easy to navigate, though; swipe down for the control center and left for your widgets. The screen hasn’t got any smudge-proofing, though, so it becomes grubby rather quickly with regular use.
(Image credit: Future)
Audio performance follows suit with other Amazon Echo devices I’ve tested; it’s not one for audiophiles (those would be better off with the Echo Studio or even the new Echo Dot Max) but the performance is nonetheless decent for its price category.
I tested the speakers by streaming lossless tracks through Spotify, starting with Laufey’s Falling Behind, which was rendered warmly through the Echo Show 11’s speaker base. It had lost some of the crunch from the bossa nova-style acoustic guitars, but Laufey’s voice shone through with great clarity. Fleetwood Mac’s The Chain was muddy, losing the vocals a little more than usual, but still packed a good punch with clear highs.
Overall, it lacks drive, and some tracks make that clearer than others; Jeff Buckley’s haunting vocals get lost in the weaving higher layers of Last Goodbye, while Portishead’s Glory Box felt flat overall, compressing those wonderfully breathy vocals and the big fat bass into a thoroughly clipped mid-range. Still, the clarity and volume are impressive, especially at its size and price point, and the speakers really are room-filling; I had to stand a good 5m away before I felt the volume drop become noticeable.
(Image credit: Future)
The Echo Show 11 houses a range of sensors, too. The camera, centered at the top of the screen, is the same as the last generation; a 13MP auto-framing peeper that works as described, accompanied by microphones that offer great, clear audio pickup for video calls or quick drop-ins to check on your pets and loved ones. Elsewhere, its temperature, motion and brightness detectors all work as expected, and can be used for Alexa Routines. Facial recognition, personalization and screen scaling all work smoothly in the background, just the way all smart devices should.
As always, the range of compatible software and services is great, with a native app for Netflix and Prime and browser-based access to most of the more popular streaming services. For some reason, however, the Echo Show 11 I tested had an issue with launching and searching on streaming services via voice control at first. Using the control center to manually open apps worked fine, so I had to perform a hard reset before I could summon streaming apps hands-free.
Speaking of Amazon’s voice assistant, Alexa is faster than ever with the AZ3 Pro chip on board, and replies come incredibly quickly – once or twice, before I’d even finished speaking. Asking for recipes elicits lightning-quick responses, music loads quickly even through third-party services, and all of Alexa’s standard commands work as expected. I’m based in the UK, so I couldn’t test Alexa+, but we’ll have a full separate review soon.
Performance: 4/5
(Image credit: Future/Jacob Krol)
Echo Show 11: Price and availability
List price: $219.99 / £219.99 / AU$429
Announced September 2025, launched in November.
Priced at $219.99 / £219.99 / AU$429, the Echo Show 11 is the middle child of Amazon’s smart displays inbetween the Echo Show 5 and 8 and the larger, wall-mountable Echo Show 15 and 21. It’s available in black or white, and there's also a stylish optional stand, which costs $34.99 / £34.99 / AU$69.95.
The Echo Show 11 largely packs the same specs as the smaller Echo Show 8, rather than carrying over some of the defining features from the Echo Show 10 such as its rotating screen. That does make it marginally more affordable than the Show 10 ($249.99 / £239.99 / AU$399.99), but it’s still $40 / £40 / AU$80 more than the latest Echo Show 8.
I’m not entirely convinced that the larger screen alone justifies the price difference between the Show 8 and Show 11; I'd have hoped to see one or two extra premium features exclusive to this slightly larger screen to convince me it has a reason to exist beyond offering more real estate (often swallowed up by suggested content in standby mode). Plus, the price drop from the Echo Show 10 comes at the expense of features I’d really like for this more functional screen. Still, fundamentally it’s still a relatively affordable smart display and a huge upgrade if you have a 5+ year-old Echo Show 5, 8 or 10.
Value: 3.5/5
Value: 3.5/5
Should I buy the Echo Show 11?
Buy it if...
You’ve got an older Echo Show
Whether you just fancy a change or specifically want one that makes you more Alexa+ ready, the Echo Show 11 is a solid purchase that brings some much-needed attention to design and performance.
You use a lot of smart home features
Packing in a range of smarts from Omnisense technology to its smart home connectivity, the Echo Show 11 is well-equipped to help you automate and monitor your home.
Don't buy it if...
You want a physical camera privacy shutter
For peace of mind, that physical shutter is a must-have, and while you can mod your own, it’s a shame to see this dropped from the design.
You don't desperately need the screen size
You can save some money by opting for the slightly smaller Echo Show 8, which packs pretty much identical features and perforance barring the screen size.
Amazon Echo Show 11: also consider
Scorecard
Value
3.5/5
Despite being cheaper than the Echo Show 10 it replaces, it's slightly less feature rich, and can't step out of the better value Echo Show 8's shadow.
Design
4.5/5
Refines the Echo Show 10's floating display design, great improvements to the screen, but removes the privacy shutter.
Performance
4/5
Muddy but powerful, room-filling audio with a decent enough streaming experience once you work around slight software bugs.
If you're not sure the Amazon Show 11 is the right Alexa smart display for you, here are further options to consider from Amazon:
Echo Show 11
Amazon Echo Show 15 (2nd gen)
Echo Show 5
Price
$219.99 / £219.99 / AU$429
$299 / £299.99
$89.99 / £79.99 / AU$129
Size
26 cm x 18 cm x 13 cm (W x H x D)
410 x 260 x 36mm (W x H x D)
147 x 91 x 82 mm (W x H x D)
Display
11.95-inch HD touchscreen with 1920 x 1200 resolution
15.6-inch HD touchscreen, 1920 x 1080 resolution
5.5-inch touchscreen, 960 x 480 resolution
Camera
13 MP with auto framing
13MP wide angle camera with shutter
2 MP
Audio
1x 2.8-inch woofer and 2x full-range drivers
2x 2-inch woofers & 2x 0.6-inch tweeters
1x 1.7-inch driver
Connectivity
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Zigbee, Matter & Thread Border Router, Wi-Fi 6E, Bluetooth
Matter, Wi-Fi 6E, Bluetooth
Processor
AZ3 Pro with AI Accelerator
AZ2 neural engine
MediaTek's 8169 B chip
Sensors
Ambient temperature sensor, presence detection, camera
Camera, presence detection, ALS RGB, Accelerometer
Camera, presence detection
Privacy features
Microphone and camera enable/disable button, dedicated physical and in-app camera controls, voice recording management – but no physical camera shutter.
Microphone and camera enable/disable button, dedicated physical and in-app camera controls, voice recording management, physical camera shutter.
Microphone and camera enable/disable button, dedicated physical and in-app camera controls, voice recording management, physical camera shutter.
Echo Show 15
If you’d rather have a wall-mounted solution and the added benefit of a Fire TV remote, the latest Echo Show 15 is an excellent option. It has fewer sensors but functions more as a small TV or household management display than it does an entertainment center.
For a smaller option that just covers the basics, the 3rd-generation Echo Show 5 offers a lot of the core functions from the Echo Show product line, but it’s less technically advanced and feature-filled.Echo Show 15
If you’d rather have a wall-mounted solution and the added benefit of a Fire TV remote, the latest Echo Show 15 is an excellent option. It has fewer sensors but functions more as a small TV or household management display than it does an entertainment center.
For a smaller option that just covers the basics, the 3rd-generation Echo Show 5 offers a lot of the core functions from the Echo Show product line, but it’s less technically advanced and feature-filled.
How I tested the Echo Show 11 (2024)
I tested it at home for a week
I tested its smart home features and sensors
I performed our standard audio and movie streaming tests
To test Amazon’s Echo Show 11, I tried all of the advertised features over a week of testing, from Alexa queries to Omnisense monitoring and automations to streaming.
I played music from a variety of genres, as well as the spoken word, to test the speakers and examine how well the Echo Show 11 replicates sound, and also watched movies and TV through streaming services like Netflix and YouTube, as well as Amazon Prime Video to test out the display’s performance and general user experience.
I’ve been testing smart speakers and other smart home devices for years, and my home runs on an Alexa-based setup. While well-acquainted with Amazon’s system and its features, I’ve also tested other ecosystems to learn the differences, strengths and weaknesses.
Amazon announced its new Echo Dot Max alongside the new Echo Studio, Echo Show 8 and Echo Show 11 in September 2025, heralding a new generation of its mid-range smart speakers and smart displays with a focus on better audio, Alexa+ compatibility, smart-home connectivity and a fresh new design-led look that brings them closer in terms of appearance to competitors from Google and Apple.
Although its name suggests that it succeeds the 5th-generation Echo Dot released in 2022, technically, the Echo Dot Max model replaces the 4th-generation Echo speaker, which is quietly phasing out across global markets. Regardless, Amazon is pitching the Max as more of a ‘Pro’-grade improvement to the Echo Dot than a direct follow-up, and it's gearing up to be one of the best smart speakers in Amazon's current line-up.
(Image credit: Lance Ulanoff / Future)
So, what does the ‘Max’ moniker get you versus the standard model? According to Amazon, a two-way speaker system that offers three times the bass, faster processing thanks to the new AZ3 chip, and a stylish re-fit – oh, and it’s twice the price.
Broadly speaking, these upgrades all pay off in one of the best Alexa speakers I've tested: music is noticeably more bassy and carries more weight, Alexa is quick to respond, and the design looks more chic than the rather basic base model. Each of these points comes with a caveat, though: yes, the audio is decent with some smart features for home theatre fans, but still not enough to satisfy audiophiles, and I wouldn’t argue that audio is always strictly “better” than the regular Echo Dot. The speaker’s processor is clearly superior, but without Alexa+ to put it to the test, that difference is hard to notice. The redesign is lovely, but the front-facing controls are a little awkward to use.
All in all, given that the Echo 4th-gen offers a solid audio experience and is only marginally larger, and that Amazon didn’t bring back the 3.5mm jack it removed between the 4th and 5th-generation Echo Dot, calling this Echo Dot a ‘Max’ model feels only partially justified, and it’s hard to tell quite who Amazon has made this speaker for at times.
If ‘Max’ denotes its Alexa+ compatibility, well, that service is still in Early Access and exclusively available in the US as of writing, with no firm plans for global rollouts. From what we do know so far in the US, reception has been mixed. If ‘Max’ denotes audio performance, then yes, the speaker is impressive for its size, but it's still far from audiophile-approved.
Still, I enjoyed my time with the Echo Dot Max, and it's exciting to see this new direction for Amazon's smart speakers take form.
(Image credit: Future)
Echo Dot Max: Specs
Echo Dot Max
Dimensions
4.27 x 4.27 x 3.9 inches / 10.8 x 10.8 x 9.9cm
Speakers
0.8-inch tweeter and 2.5-inch woofer
Processor
AZ3
Connecivity
Zigbee, Matter, Thread Border Router, eero
Voice assistant
Alexa
Weight
17.8oz / 505.3g
Echo Dot Max: Design
New, more premium materials
Neat and petite
Control placement isn’t great
The Echo Dot Max, along with the new Echo Studio, features a new design language – a chunkier knit-fabric exterior, new front-facing controls, and a slightly larger frame than the standard Echo Dot.
Star Wars fans will surely delight in this Death Star-esque design refresh, but if you regularly use touch controls on your Echo speakers you might not love the new button placement. Prodding the controls leads the speaker to scoot across the surface, so you have to hold onto it during use – not a deal-breaker, but a little annoying.
The iconic blue Alexa ring has also moved to surround the control panel, and as with some more recent Echo speakers, it can also show the volume percentage and provide other status cues like notifications, connectivity issues and mute mode. Under the hood, the Echo Dot Max packs a 0.8-inch tweeter and 2.5-inch woofer as well as the new AZ3 chip.
On the rear is a single power port, and just like the last-generation Echo Dot, there’s no 3.5mm jack on this model. That feels like a slightly more glaring omission; this is a really useful utility for streaming music through a better home audio system via the Echo, and while its removal from the 5th-gen Echo Dot could just about be excused given its price and positioning, it’s unfortunate that it hasn’t made a return in this pricier model.
While I do like the new fabric-mesh coating and control panel, overall the Echo Dot Max redesign ends up being more inconvenient in manual operation, and it really is a shame that Amazon opted not to include the 3.5mm jack. The heavier, more robust Echo Studio suits the new form factor quite nicely, but the Echo Dot Max, especially in the purple colorway I tested, isn’t quite as convincing in its Death Star-ness.
Design: 4/5
Echo Dot Max next to an Echo Dot (5th-gen) (Image credit: Future)
Echo Dot Max: Performance
New two-way speaker system
Decent audio features and performance
Alexa is zippy
Amazon’s new Echo Dot Max is a solid all-rounder, with iterative upgrades to the 5th-gen Echo Dot, but it generally comes in just below the 4th-gen Echo base model.
The Echo Dot Max is the first Echo Dot from Amazon with a two-way speaker system. There’s a single 20mm tweeter and a 6cm woofer, meaning your favorite playlist will fill the room better than ever before. However, it’s marginally less powerful than the 1.73-inch speaker found in the 5th-gen Echo Dot, and the Echo 4th gen’s 3-inch woofer and two 20mm front-firing tweeters offer a better all-around audio experience. It’ll be a matter of taste, in some cases, as well as positioning that determines if the Echo Dot, regular Echo or the Echo Dot Max is technically ‘better’ for your audio needs, but it’s nonetheless impressive.
The Echo Dot Max can be surprisingly loud, with lovely clear vocals and highs. Laufey’s Falling Behind is plenty warm and rounded, and while you lose the crispness on the syncopated acoustic guitar hits, the vocals still poke through well. Tracks with less complexity in the rhythm and bass come out quite cleanly, and at times fare better than when played on the Echo Show 8 and Echo Show 11 I tested alongside the Echo Dot Max. Jeff Buckey’s Last Goodbye is an excellent example of this, with his dulcet tones ringing out gorgeously, and Bowie’s vocals are also beautifully clear on Heroes, even as the intensity amps up throughout the track.
Other tracks feel far flatter through the Dot Max, which can’t always deliver a rounded, powerful bass; Fleetwood Mac’s The Chain is missing the punchy drive of the drums and feels weaker all round, and the same goes for Running Up That Hill by Kate Bush, where what should be the driving, insistent rhythm lacks the force to lift the emotion of Bush’s chirping vocals. Glory Box by Portishead is far less muddied and clipped than when I played it on the Echo Show 11 and 8, though it still feels compressed too much into the mid-range, and can’t deliver the nicely rounded bass I love in the track. For its size and price, it’s still impressive, and I can forgive its weaknesses, but I wouldn’t say it quite delivers the ‘Max’ experience I’d expect based on audio quality alone.
However, the Echo Dot Max redeems itself with the audio smarts it packs under the hood, including Lossless High Definition and Automatic Room Adaptation. In practice, that means the speaker is able to adapt its audio to wherever it’s placed, and it’s the first time we’ve seen this tech in an Echo Dot. I really value immersive sound over and above a speaker’s power, so these audio smarts make the Echo Dot Max much more to my liking.
(Image credit: Lance Ulanoff / Future)
Soon, the Echo Dot Max will gain another feather to its audio cap; you’ll soon be able to connect up to five Echo Dot Max or Echo Studio speakers plus an optional Echo subwoofer to Fire TV Stick 4K (2nd-gen), Fire TV Stick 4K Plus, Fire TV Stick 4K Max (2nd-gen), or Fire TV Cube (3rd-gen) to use Amazon’s new Home Theatre feature. Simply set it up using the Alexa app and Amazon’s voice assistant will automatically configure the placement and tune the sound using its spatial awareness sensors for an immersive surround sound experience. This setup will support Dolby Atmos from selected streaming services, and you’ll be able to control volume with voice commands or a Fire TV remote.
The Echo Dot Max has the same temperature and ultrasound motion sensors as the Echo Dot (4th gen), but also adds a new Wi-Fi sensing capability. All of these worked well on test, and are great for setting up even smarter Alexa Routines. For instance, I set up an automation that turns on my smart lights when I enter a room as well as one that turns on my electric heater when the temperature drops too low for my liking.
When it comes to the more standardized Alexa features, the Echo Dot Max performs as expected. If you’ve used more recent Echo devices, you likely won’t really feel the speed boost from the AZ3 chipset, but it’s a marked difference compared to older models. Alexa responds in rapid fashion, pulling up information and executing commands quicker than ever; it’s unlikely that the base version of Amazon’s voice assistant can actually get much quicker without pre-empting your query – and given that Alexa on the Dot Max actually cut me off once or twice, we should be careful what we wish for here.
Of course, all that new computing power is really in service of powering Alexa+, which, at the time of writing, is not available in the UK, where I’ve been testing the Echo Dot Max. We’ve got a full review of Amazon’s agentic AI platform coming soon, so keep your eyes peeled for that or check back here for updates.
Personally, I enjoyed my time with the Echo Dot Max. Along a similar vein to my verdict on the design, I'm not sure its performance improvements justify the price increase, and the fact it won't quite be good enough for audiophiles yet still offers better audio makes it hard to place in Amazon's line-up of Echo Speakers.
Performance: 4/5
(Image credit: Lance Ulanoff / Future)
Echo Dot Max: Price and availability
List price: $99 / £99 / AU$199
Released November 2025
The Echo Dot Max sits in the mid-range of Amazon’s Echo family, positioned as a step up for Echo Dot fans who want a slight boost to audio, and better AI experiences when Alexa+ is eventually available to them. It’s available in black, white, and a bold purple colorway.
It’s $50 / £50 / AU$100 more expensive than the 5th-generation Echo Dot, which for the foreseeable future, is still available for purchase. For that extra cost you do get some decent improvements, but it still can’t beat the 4th-generation full-size Echo for audio, which sold at a similar price point.
For me, the differences between the Echo Dot and Max models aren’t quite enough to justify the jump in list price; and especially not when one of the key selling points – that being Alexa+ compatibility – is only available in Early Access the US at the time of writing, and costs more on top – unless, of course, you have an Amazon Prime subscription. I probably wouldn’t buy this at list price, but as we all know, Amazon loves a juicy discount around sales events.
Value: 3.5/5
Should I buy the Echo Dot Max?
Buy it if...
You want room-filling audio
While I’m 50/50 on whether or not the Echo Dot Max’s audio performance can be considered truly “better” than the regular Echo Dot, it’s certainly better at filling a space thanks to the addition of Lossless High Definition, and Automatic Room Adaptation.
You’re upgrading from an older Echo speaker
More recent Echo smart speakers pack fairly similar specs and performance, but the AZ3 chip brings a marked improvement.
Don't buy it if...
You are an audiophile
It’s impressive what the Echo Dot Max does within the boundaries of its size and price point, but the speaker is still far from perfect and won’t render your favorite tracks perfectly.
You don’t like Death Stars
I’m being a little tongue-in-cheek here, but the design won’t be for everyone - especially if you’re a fan of using the manual controls, which, when pressed, can push the speaker across surface.
Amazon Echo Dot Max: also consider
Scorecard
Value
3.5/5
Far from pricey, but doesn't quite live up to its premium positioning or price point
Design
4/5
New design shape may be divisive, control panel a bit annoying, but lovely build quality
Performance
4/5
You win some, you lose some; smart, both in sound and home automation, but not quite powerful enough.
If you're not sure the Amazon Dot Max is the right Alexa smart speaker for you, here are further options to consider from Amazon:
Echo Dot Max
Echo Dot (5th-gen)
Echo (4th-gen)
Dimensions
4.27 x 4.27 x 3.9 inches
3.53 inches x 3.94 inches x 3.94 inches
5.7-inch x 5.7-inch x 5.2-inch
Speakers
0.8-inch tweeter and 2.5-inch woofer
1.73-inch front-firing speaker
3.0" (76.2 mm) neodymium woofer and two 0.8" (20 mm) front-firing tweeters with Dolby Audio support
Zigbee, Matter, Thread border router. Dual-band Wi-Fi, eero, Bluetooth
3.5mm audio line-in/out.
Weight
505.3g
328g
970g
Also consider Echo Dot (5th-gen)
The 5th-gen Echo Dot is the predecessor to the Echo Dot Max, and while its audio specs aren’t quite as adaptable, the sound quality will be slightly better for some owing to the slightly more powerful speaker.
The 4th generation of Amazon’s base model Echo speaker may be getting long in the tooth, its audio performance is admirable, it’s often on sale at bargain prices, and offers a similar performance.
I used the Echo Dot Max as part of my personal smart home setup
I played lossless audio through Spotify
I tried the standard Alexa and other advertised features.
I tried all of the advertised features of the Echo Dot Max (barring Alexa+, which is not currently available in the UK) to examine its value for money, performance and how successfully Amazon’s redesign accounts for user experience.
In addition to using Alexa for a variety of tasks like browsing, searching and connecting to third-party apps and services, as well as controlling smart home devices, I also used my Echo Dot Max as a speaker for lossless tracks streamed through Spotify. I tested a range of genres of music and different moods to see how well it represented some of my favorite tracks and testing playlist.
I’ve been using Alexa speakers for years, and professionally testing smart home devices for 3+ years. In addition to my at-home Alexa setup, I’ve also used both Google and Apple devices to assess the strengths and weaknesses of the most popular smart home ecosystems.
The SwitchBot S20 is a hybrid robot vacuum with a particularly impressive mopping setup. While most robot vacuums feature flat mop pads that tend to spread spillages around, the S20 is equipped with a roller that's fed a continuous stream of fresh water, while any dirt is scraped off as it goes. The model also arrives with a comprehensive dock that not only empties the bot's onboard bin, but drains its dirty water tanks, refills the clean water tank and dries the mop pads, too.
I tested it out and was generally impressed, although a few quirks prevent me from recommending it as one of the best robot vacuums on the market right now. The mopping works as advertised, providing a more thorough clean than I've seen with most bots. Vacuuming is solid, too, while object detection and avoidance are perhaps the best I've encountered.
However, the S20 gets into a pickle if set to vacuum after it has completed a mopping run, when its roller is still a bit damp. In this situation, any debris on the floor is spread around, and no discernible vacuuming takes place. That's okay if your home's layout makes it easy to keep vacuuming and mopping completely separate (with the mopping last on the list), but I wouldn't recommend the S20 as a bot that can transition smoothly between the two tasks.
It's also rather noisy. I'd say it's louder than average in every cleaning mode, but the sound of it auto-emptying is especially alarming. For navigation the bot performed well, but did prove occasionally erratic – perhaps down to that ultra-sensitive object avoidance – and the app could be improved with a few tweaks.
At full price, this bot sits in the premium bracket, but hefty discounts are common and deliver much better value for money. If mopping is your priority and you spot a decent deal, the S20 could be a great buy.
A final note before I begin with my full SwitchBot S20 review. If you're here because you heard that SwitchBot makes mini robot vacuums, be advised that the S20 isn't one of those bots. The robot itself and the dock are full-sized, and also a little chunkier than average. Check out the SwitchBot K11+ if you're after a tiny home-helper that can tuck into tight spaces.
(Image credit: Future)
SwitchBot S20 review: price & availability
List price: $799.99 / £799.99
Launched: September 2025
Available: US / UK
The SwitchBot K20 launched in September 2025, with a list price of $799.99 in the US and £799.99 in the UK. At time of writing, there was a voucher on the SwitchBot US site to activate a 44% discount (taking it to $448) and one for 39% off on the UK sites (taking it down to £488). Given the availability of big discounts so close to launch, it seems likely that this bot will not be sold at full price very often.
There's also an "Auto-Fill & Drain System" version of this model, which you plumb into your home's water supply. It costs the same at ticket price.
At full price this is a premium robot vacuum, but those chunky discounts see it sit more middle of the pack. On paper, at the discounted price it's a decent value proposition, but just make sure you're happy to live with the various quirks before you take the plunge.
Dock empties dust, dries roller and drains/refills the onboard tanks
SwitchBot is known for making tiny little robot vacuums, such as the dinky SwitchBot K11+, so I was quite surprised when I unpacked the K20 to find that it wasn't small at all. In fact, far from being scaled-down, this bot is on the chunkier side for a modern robot vacuum.
By way of example, the Roborock Qrevo Master (a not especially swish or streamlined robovac) measures 13.9in / 35.3 cm in diameter and 4.1in / 10.3 cm tall, whereas the K20 is 14.4in / 36.5cm wide and 4.5in / 11.5cm tall.
The SwitchBot S20 (right) next to the brand's dinky K11+ (Image credit: Future)
The headline feature is the mop setup. The K20 has a roller mop that applies 1kg of pressure to scrub dirt from your hard floors. The roller is continually fed with clean water as it rolls across your floor, while a scraper siphons off the grime and dirty water and holds it in a small secondary water tank. While the roller can't kick out to the side of the machine for edge cleaning, as some premium models offer, it's still a very modern mop setup.
(Image credit: Future)
The suction stats are good, too, topping out at 10,000Pa. Until recently, that was about the maximum you'd find anywhere. Nowadays, there are premium bots that can manage twice that; but 10,000Pa should still be ample for most people's needs. There's a fixed side-sweeper brush and a single rubber roller.
Many modern robovac brands are exploring ways to help their bots scale tall room thresholds, but not so much SwitchBot. The chunky wheels should enable the S20 to make its way over steps up to 0.8in / 2cm – and perhaps a bit over that, based on my tests – but beware if your home has thresholds beyond that figure.
(Image credit: Future)
On the top side of the S20 you'll find three physical buttons. One is your on/off, another sends the bot back to its dock, and the third I'm not quite sure about. In any case, you'll generally be controlling your bot using the companion app. It's also Matter-compatible, so you can control it using Alexa, Google Assistant and so on.
(Image credit: Future)
There's also the LiDAR turret – or rather the LiDAR SLAM, as a label informs me. SLAM is an older, less-efficient method of robovac navigation (here's more on LiDAR vs SLAM in robot navigation), but there's no mention of it anywhere else in the literature. This is bolstered by an AI camera mounted at the front, for object identification and avoidance.
Image 1 of 4
(Image credit: Future)
Image 2 of 4
(Image credit: Future)
Image 3 of 4
(Image credit: Future)
Image 4 of 4
(Image credit: Future)
The dock is designed to be able to take care of a number of maintenance tasks for you. It sucks the dust from the small onboard bin into a larger dust bag, drains the bot's dirty water tank and refills its clean one, and washes the roller and dries it with warm air (122ºF / 50ºC).
Unlike other similar models I've tested, the bot here docks only a short way into the base station, rather than driving right inside. I'm not sure exactly how it dries because the roller is hidden under the bot, away from the dock.
Design score: 4 out of 5
SwitchBot S20 review: performance
Excellent mopping and solid vacuuming, but a little noisy
Setup for the S20 was fairly standard. I performed a "quick mapping" run, where the bot ventured into all the rooms it could find, looked around a bit (without trying to clean them) and started to put together a map. No major issues here, although the bot did miss a room (I was confident it would find it later, and it did). I then edited the map and we were ready to start cleaning.
In terms of cleaning options, you can vacuum and mop together, just vacuum, or vacuum then mop. There are four suction modes (Quiet, Standard, Strong and Max) and Moist or Wet mopping modes.
Vacuum performance
To kick things off, I sent the bot off on a whole-floor vacuum, using the Strong suction mode, to get a general feel of its performance. My initial reaction was that it seemed noisier than other bots I'd used, with a vacuuming pitch that was a little irritating.
On the plus side, though, I could hear it ramping suction up and down as it moved from hard floor to carpet. When I paused and checked the onboard bin, I found plenty of dust and dog hair in there. The following auto-empty process was the loudest I've experienced in all my time reviewing robot vacuums.
(Image credit: Future)
Now on to TechRadar's standard suction tests. I sprinkled a mix of dry oats, lentils (to represent chunky debris) and dry tea leaves (to represent fine debris) on a carpeted floor, and asked the bot to clean the area twice, in Strong suction mode.
It performed fairly well, sucking up the lentil/oat mix efficiently, and clearing a good amount of the tea as well. I followed up with an area clean in Max mode, which removed even more tea, leaving only a light sprinkling. This is a solid result – it's a purposefully tricky test.
Image 1 of 3
Dry tea and oat / lentil mix on carpet before the suction test (Image credit: Future)
Image 2 of 3
After two passes in Strong mode (Image credit: Future)
Image 3 of 3
And the final result after a further pass in Max mode (Image credit: Future)
On hard floor, the test didn't go quite as smoothly. I ran my first hard floor test after I'd used the S20 for some mopping, and it was a disaster – by the time the S20 made its proud "Cleaning complete" announcement, there was tea, oats and lentils all over my kitchen floor.
Repeating the test on a different day, with the mop roller completely dry, yielded much better results. Although the bot flicked some particles about and left some in the grouting between tiles, it cleared most of the mess on the first pass.
With most robovacs, the mop pad(s) can either be removed entirely or will lift to traverse hard floors, but there's no such option here. It isn't the end of the world – you just need to make sure you save the mopping for the last task of the day.
Mop performance
I was dismayed and confused to see there isn't a "mop only" mode here, especially since it looks like this bot can do both things separately ("Vacuum then mop" is an option). The mopping here is more involved than usual – the bot isn't just feeding water onto the mop pads, it's also scraping them clean as it goes. Perhaps for that reason, the S20 emits a rather grating, droning noise when it's mopping.
It also takes quite a while for the roller to completely soak through – in my test, I found it had almost completed mopping my whole (quite large) kitchen before the striped track marks became solid. It isn't unusual for hybrid robot vacuums to take a while to get their mops properly wet – I usually like to remove the pad and wet it down myself before setting any bot out on a mopping run. That's more of a hassle here, though, due to the way it's attached to the bot.
(Image credit: Future)
While mopping tests didn't go completely smoothly, I got good results in the end. First, I drizzled soy sauce and soy milk on a tiled floor, and asked the bot to do an area clean in Wet mode.
The first area clean was scuppered by the fact the bot seemed to identify the milk as an object to avoid. It skirted carefully around the puddle, smearing the soy sauce in the process, but not really achieving any actual cleaning.
After spreading the puddle of milk around a bit to blur the edges, it was more successful on the my second run (shown in the video below). It delivered on its promise of clearing the spillage rather than spreading it about, as can happen with flat mop pads.
Buoyed by my success, I also ran a test to see if it could clear smeared ketchup from the floor. Unfortunately, it didn't manage to make much of a difference to the mess after one pass in Wet mode. That's not unusual – it's a difficult test – but I had gone in with quite high hopes for the roller mop.
xxxx does the dock dry the roller successfully?
Navigation and object avoidance
Moving on to navigation. Again, my experience was a little hit-and-miss. The SwitchBot S20 generally followed a logical up-and-down pattern, but there were plenty of occasions where it decided to – in the words of Fleetwood Mac – go its own way. It also had a little trouble clearing taller room thresholds, but managed them all in the end.
To test object avoidance, I placed a tissue box, shoe and charging cable on the carpeted floor in my lounge, and asked the bot to conduct an area clean. As you might have suspected from the its behavior in the mopping test, the S20 certainly has some object avoidance skills.
(Image credit: Future)
It successfully avoided both the cable (unheard of) and the shoe, and after deciding it wouldn't fit between them, took a long route around the coffee table to complete cleaning on the other size of the requested zone. I've never seen that before. It wasn't quite perfect – it did push the tissue box right across the room – but it is still very solid performance.
Performance score: 3.5 out of 5
SwitchBot S20 review: app
Fairly easy to navigate
Some frustrating quirks
Part of a general SwitchBot app, for all the brand's products
The app is generally fine, with all the key adjustment options presented in a logical way. However, there are a few annoying quirks that stop it from being perfect.
I had a seriously frustrating time trying to divide the hall from the toilet, with the app refusing to give me the solid line required for an acceptable room division; it repeatedly bumped my adjuster off to elsewhere on the map. I managed to create a divider eventually, but it's on the slant, and not at right angles to any wall (to be clear, this is not the situation in real life).
(Image credit: Future)
Maps and rooms have an eight-character limit so you can't, for example, create a "Top floor". Oh, and there's no "Hall" or "Corridor" option within the room defaults – you can make one (just about, in the case of "corridor", and that pesky character limit) but I'm baffled as to why it isn't there in the first place.
Finally, because it's part of a general SwitchBot app for all the brand's products, you'll have to click through a couple of screens before you reach the robovac options. It's fine if you've bought into the SwitchBot ecosystem and have multiple products to control, but a bit annoying if you're using the robot vac on its own.
App score: 3.5 out of 5
Should you buy the SwitchBot S20?
Attribute
Notes
Rating
Value
Premium at list price but regular large discounts deliver decent value.
3.5 / 5
Design
Larger than average, with an advanced roller mop setup and comprehensive clean station.
4 / 5
Performance
Above-average mopping and decent vacuuming, but don't try to vacuum with a damp roller. Excellent object detection. Rather noisy overall.
3.5 / 5
App
Includes all the key information, presented logically, but there are a few annoying quirks.
3.5 / 5
Buy it if...
Mopping is your priority
The mopping here is a cut above average, and this bot will come into its own in homes with lots of tiled or lino floors that need regular upkeep.
You have other SwitchBot products
SwitchBot has a whole bunch of smart home products – if you're already in the ecosystem, it makes sense to stick with the brand for your robovac. The app is designed for all SwitchBot gadgets.
You spot a good deal
I wouldn't pay full price for the S20, but I've seen some strong discounts that make it much better value – especially if you want the roller mop, because these are generally only found on pricier models.
Don't buy it if...
You have a mix of hard floor and carpet
This bot operates best when the mopping and vacuuming are kept completely separate. If you want something that will switch seamlessly between the two tasks, there are other bots that will suit your needs much better.
You want a tiny robovac
If you're here expecting for one of SwitchBot's tiny robovacs, you're in for a shock – this one is not only full-sized, but it's actually chunkier than average.
You're sensitive to noise
This is one of the noisier bots I've tested, with the self-empty mechanism especially loud. One to avoid if you're noise-sensitive, or live with someone who is.
How I tested the SwitchBot S20
I used the SwitchBot S20 as my regular robot vacuum for a fortnight, to get a feel for how it performs day-to-day. I also ran a series of standardized vacuuming and mopping tests, to see how it would cope with spillages of all kinds. I dug into the app and assessed the different options there, as well as gauging how easy it would be to use and if things are presented in an intuitive way. I compared my findings to other robot vacuums I've tested, and weighed everything up against the cost to ascertain if the bot delivered good value for money.