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ISL Online review: Is it the right remote desktop solution for you?
7:30 pm | February 10, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Servicing your clients' needs is key to running a well-oiled business, but what happens when your customer requires attention from the other end of the globe? Sure, you can communicate all day via email or telephone, but sometimes, there’s only so much you can do without looking at the computer screen on the other end of the call. 

That’s where remote access tools like ISL Online come in. The saving grace of every IT department is that ISL allows technicians to tap into client workstations from thousands of miles away, making troubleshooting much easier on both ends. 

But is it the ideal choice for your needs? Let’s delve into the pros and cons and explore who could benefit the most from ISL Online.

Features

ISL Online provides plenty of features for IT departments looking to offer support to their organization's employees (Image credit: ISL Online)

ISL Online: Features

ISL Online offers advanced remote support and management capabilities, making it ideal for IT professionals who can efficiently manage or troubleshoot remote devices. Large businesses can use ISL Online to support a wide range of technology, ensuring employees can access systems and support regardless of physical location. Educators and IT staff in schools can also use ISL Online to manage and troubleshoot classroom technology or support remote learning environments. Hospitals and clinics can also take advantage of ISL Online’s secure and reliable platform for managing patient data and supporting telehealth services.

An intuitive remote access software suite with numerous ways to connect and support clients, ISL Online offers a number of unique features to best serve the needs of your IT department and loyal customers. Basic tools include remote control, audio and video calls, file sharing, and messaging.

Tools

There are also a number of tools to make remote support easier for both clients and IT admins (Image credit: ISL Online)

Once a remote session is active, technicians are presented with a toolbar with quick-click functions for things like screen sharing, requesting control of a client’s machine, an option for transferring the session to another tech, and a button for inviting extra participants to a session. 

On the client end, customers are able to accept and deny remote logins (if unattended access isn’t granted). File transfer permissions and storage locations can also be managed on the client side – although a technician can decide where to send files, too.

ISL Online : Types of remote sessions

Technicians can initiate a remote session in numerous ways. The quickest and most efficient way to jumpstart remote access is by downloading ISL Light to the technician and client machines. When fielding a request for remote support, techs can then launch the app and generate a session code that gets pinged to the client machine. After the client grants permission, the remote session can begin. For unattended machines (client machines that techs are automatically permitted to access), clients must have the ISL AlwaysOn app (for Windows and Mac machines) installed. 

Once installed, all the technician has to do is find the client computer in the list of available ISL Light devices and click to start a remote session. “ISL Online” is not only the name of the company’s software suite but a remote access option for clients – with the “Online” aspect of the name referring to ISL’s remote site (islonline.net), where clients can enter session codes to enable remote access. While some users have complained of slower tools and extensions during a web session, it’s still a viable option for clients who do not have ISL Light installed on their machines.

Web Portal

(Image credit: ISL Online)

And not to mention that the web portal is extremely easy to use, with options for sorting AlwaysOn clients into custom groups and sharing permissions for other techs.

Remote access can also be initiated through an invite-only email with an attached session code that automatically downloads ISL Light on your client’s machine, as well as a live chat option that plants a chat button on your site that can be used to initiate a remote session.

Platforms

ISL Online is available on desktop as well as mobile (Image credit: ISL Online)

ISL Online: Platforms

ISL’s range of remote service tools are compatible with Windows, Mac, and Linux desktops, as well as iOS and Android devices. As mentioned, in order for a tech to access a client’s desktop or mobile device, all the client needs to do is install ISL Light on their own desktop or mobile device, or head over to islonline.net to start a browser session.

Pricing

You can sign up for an annual plan or opt for the pay as you go route (Image credit: ISL Online)

ISL Online: Plans and pricing

ISL Online offers various subscription options tailored to meet the remote access needs of businesses and clients. New subscribers can avail a 15-day free trial to test the software. This trial provides access to all essential features, such as remote desktop control, unattended access for client machines, mobile device support, app customization, and maximum security. The only exclusions for trial members are multi-session and premium phone support.

The standard plan includes unlimited users and devices, mobile device support, connections via RDP, user management, device permissions, and standard customization, priced at $34.90 per concurrent user per month.

For a premium plan at $54.90 per user per month, subscribers get all the standard plan features, along with SSO/SAML and premium support.

Companies with smaller footprints may consider the Pay Per Use plan, priced at $125 per 500 minutes over a year. This plan includes all the standard features with multi-session streams charged per minute.

Enterprise plans start at approximately $24,000 per year.

Security

Not only does ISL Online offer end-to-end encryption but its software also has several security certifications (Image credit: ISL Online)

ISL Online: Privacy

ISL Online is dedicated to maintaining robust security measures. In addition to the end-to-end encryption of all transferred data, the platform employs two-factor authentication (2FA), code signing, port filtering, user access management, and an allowlist/blocklist for controlling which machines ISL Online technicians are permitted to access. Furthermore, the client's ISL AlwaysOn app is secured with password protection, and initial session access is restricted to the technician who initiated the call. These measures collectively ensure high security and control over remote access operations.

ISL Online: Pro and cons 

ISL Online has its own set of pros and cons that need to be considered.

Firstly, ISL Online is compatible with various platforms such as Windows, macOS, Linux, iOS, and Android. This cross-platform functionality ensures that users can offer or receive support, irrespective of the operating system in use.

The platform takes security seriously by using industry-standard encryption protocols to safeguard data transmission. This feature is especially important for businesses that handle sensitive information or operate in regulated industries.

ISL Online has an intuitive interface, making it easy to navigate and use. This ensures that both support technicians and end-users can operate the software smoothly without a steep learning curve.

Businesses using ISL Online have the option to customize the software to their specific needs. This includes custom branding options, which can enhance the support experience for customers and reinforce brand identity.

ISL Online is suitable for freelancers, SMBs, and large corporations as it can scale to meet their requirements. Its pricing structure and feature set cater to a broad range of needs, making it a versatile tool for different business sizes and sectors.

However, the pricing for ISL Online might be a hurdle for individuals or small businesses with limited budgets. The investment is substantial, and potential users must weigh the benefits against the costs.

Although the platform is generally user-friendly, some of its more advanced features may require a learning investment. Users looking to leverage the full suite of tools will need to spend time becoming acquainted with them.

ISL Online's free version is quite limited, offering just a brief trial period to test its capabilities. Businesses looking to extensively test the software before committing might find this period restrictive.

The competition

There are a number of remote desktop applications on the market. 

RemotePC by iDrive allows access to up to ten Windows and Mac machines with prices starting at only $4/month and includes file sharing from machines and remote drives, and even includes live video support. 

Zoho Assist is another worthy contender. Featuring some of the toughest security features on the market and options for remote printing and custom branding, there are numerous subscription options available for whatever your team may require, with prices starting at $8/month for the Zoho Standard plan. 

Final verdict

ISL Online provides many powerful remote access tools, offering multiple ways to support clients across different machines and platforms. The platform emphasizes top-notch security features and permissions tools for both technicians and clients, demonstrating ISL's strong commitment to user data security.

While the cost of Cloud-licensing fees may be high, especially for small businesses, ISL's subscription comes with a wealth of tools, extensions, and add-ons, making it a worthwhile investment. New suite users can also benefit from an excellent built-in support team, facilitating successful integration with ISL Online for the user and their clients.

ISL Online is a powerful, versatile, and secure remote desktop service suitable for a diverse audience, from IT professionals to large enterprises. However, potential users should carefully weigh the platform's cons, such as its cost and the complexity of some features, against their specific needs and the benefits it offers. With its security, support, and scalability strengths, ISL Online is a compelling solution for those seeking reliable and professional remote access tools.

Before making your final decision, consider your organization's specific needs, budget, and the level of support and features required. ISL Online might be the comprehensive tool to elevate your remote access capabilities.

What to look for in a remote desktop solution

When searching for a remote desktop software package, it's crucial to prioritize several key features to ensure a smooth, secure, and efficient remote access experience. The first aspect to consider is security. Given the nature of remote access, the software should have robust encryption standards to protect data during transmission. Features like two-factor authentication and multi-level permission settings offer additional layers of security, ensuring that only authorized users can access the system.

Another critical factor is the ease of use. The software should have an intuitive interface, allowing users to connect to remote devices seamlessly without extensive technical knowledge. It is also important that it supports multiple platforms and devices, providing flexibility to access your desktop from various operating systems like Windows, MacOS, Linux, or through mobile devices running iOS or Android.

Performance is equally vital. The software should offer a smooth, lag-free experience, even with low bandwidth, ensuring that tasks can be performed efficiently without frustration. Look for options that provide a good balance between video quality and transmission speed, minimizing delays in rendering graphics or text.

Compatibility with business tools and scalability are other significant considerations. As businesses grow, their remote desktop needs may evolve. A good remote desktop software should easily integrate with existing IT environments and scale to accommodate additional users or workstations without major overhauls.

Lastly, customer support cannot be overlooked. Reliable customer service is crucial, as it ensures that any technical issues can be promptly addressed. Look for software providers that offer comprehensive support via various channels, including live chat, email, and phone.

In summary, when scouting for a remote desktop software package, prioritize security, ease of use, performance, compatibility and scalability, and customer support. Selecting a software with these features in mind will not only enhance productivity but also safeguard your digital assets, ultimately offering a positive return on investment.

Hostinger web hosting review (2023): Pros, cons and features tested
1:08 pm | February 9, 2022

Author: admin | Category: Computers Gadgets | Comments: Off

Founded in 2004, Hostinger is an experienced Lithuanian web hosting provider with 1,000+ employees and more than a million subscribers around the world.

Datanyze' Web Hosting Market Share report ranks Hostinger in 36th place, used by around 71,000 companies, for 0.5% of the hosting market. Hostinger isn't just building its own service, though: it has developed and launched new brands and products, including web host Hosting24 and the free 000webhost

In this review, we test Hostinger by creating a functioning WordPress website and signing up to Hostinger's Premium shared plan. We then monitor our site's performance, including speed and uptime and have a go using all the features available in the plan. We also go as far as utilizing Hostinger's customer support with a real issue we came across during our test. 

Hostinger plans have many features

Hostinger plans have many features (Image credit: Hostinger)

What sort of hosting plans does Hostinger offer? 

Hostinger offers cheap shared hosting for small to medium low-traffic sites. VPS hosting and cloud hosting give your website more resources for extra speed, making them suitable for more demanding, business-critical sites. (How demanding? A good VPS can run a WordPress site with hundreds of thousands of visitors a month.)

Hostinger doesn't have any dedicated server products, which is bad news if you're looking for the maximum performance and reliability. 

But by way of compensation for at least some users, Hostinger is one of the few big hosting names to offer pre-configured Minecraft server hosting from under $10 a month.

Which plan is right for you? Next, we'll explore Hostinger's shared, VPS and WordPress hosting range, break down what they offer, what they don't, and help identify the best choices for you.

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Hostinger shared hosting

Shared hosting works just as the name suggests: your site is stored on a web server along with many others, and everyone shares the server costs and resources. It's cheap and relatively easy to use, and although this is the slowest hosting type, shared plans may still be able to handle sites with tens of thousands of visitors a month.

Hostinger's shared hosting starts with the Single plan. It's cheap at $1.99 a month over four years ($3.99 on renewal), and has some welcome features: free SSL, easy WordPress installation and management. But it also has many limits: support for one website, no free domain, 50GB storage, a single email account, 100GB bandwidth, backups are weekly only. If you know exactly what you need, and this works, great; otherwise, it's best ignored.

The Premium plan is still cheap at $2.99 a month initially ($6.99 on renewal), but lifts or removes all those limits: there's support for 100 websites, a free domain, 100GB storage, 100 email addresses and unlimited bandwidth. Backups are still only weekly, which is a significant weakness.

The top-of-the-range Business plan adds the much-needed daily backups, though, and throws in Cloudflare's CDN (Content Delivery Network) for maximum speeds. It's priced from $4.99 a month for the first four years, $8.99 on renewal.

These are feature-packed products that performed very well in our speed tests, and are great value for what you're getting. The Business plan is our pick of the range. It's more capable than products twice the price from some other hosts, and Hostinger suggests it can handle sites of up to approximately 100,000 visitors a month.

Also consider HostGator, whose feature-packed shared hosting is great value, speedy in testing, and has some surprising bonus features for demanding users (free SSL upgrade and a dedicated IP in the business plan). 

Hostinger WordPress templates

Hostinger WordPress templates (Image credit: Hostinger)

Hostinger WordPress hosting

WordPress is the world's favorite website creator, a versatile platform which works for everyone from hosting newbies building a tiny family site, to international corporations with the most business-critical web projects.

Hostinger has strong WordPress support across most of its ranges, ensuring there's a solution for just about everyone.

The Single WordPress plan is extremely basic (supports one website, a single email address, no free domain, few resources, reduced speeds.) But it has easy WordPress installation, weekly backups, and (Hostinger claims) can handle up to 10,000 visitors a month. The plan's real appeal is its price, though, at only $1.99 a month over four years, $3.99 on renewal. It could work as a cheap way to learn WordPress, assuming you're only building the most basic of sites.

The Business WordPress plan is our pick of the range. It's significantly more expensive at $6.99 a month over four years, $16.99 on renewal. But it has far more capable specs - 100 websites, 100 email addresses, free domains, handles up to 100k visitors a month - and adds valuable extras including staging (a valuable website testing feature) and Cloudflare CDN (a major speedup plus). This is a capable plan with the power to cope with more demanding personal and small to medium business sites.

If your needs are even greater - you've several business-critical sites, or maybe a busy web store where speed is absolutely vital - then Hostinger's 'Hosting for Agencies' range might help. It has all the same WordPress features, but makes it easier to manage and control access to multiple sites, and boosts performance by giving you far more server resources.

The Agency Pro plan is our pick of the range: it gives you twice the resources of the Business WordPress plan, but it's still very affordable at $14.99 a month over four years ($49.99 on renewal).

Consider IONOS, too. Its Business WordPress plan has free SSL, a free domain and daily backups, but it's just $0.50 a month for the first year, ideal if you're looking to learn WordPress and see if it's right for you. 

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Hostinger VPS hosting 

Signing up for VPS (Virtual Private Server) hosting gets you a private area in a web server with your own system resources. This automatically gives any VPS a speed advantage over shared hosting, and the more resources your plan includes (CPU time, RAM, storage space) the faster it's likely to be. If your site has 100k visitors a month or more, or it's especially demanding and 

Hostinger offers eight VPS plans, giving you plenty of choice. They start cheap at only $3.49 a month over four years ($6.99 on renewal) for an extremely basic 1 CPU core, 1GB RAM and 20GB storage VPS, but they ramp up from there, and the top-of-the-range VPS plan offers 8 cores, 16GB RAM and 250GB storage for $77.99 a month over four years ($131.99 on renewal).

The range is fair value, but it won't work for everyone. One reason Hostinger's prices are low is that their VPS plans are unmanaged. That means Hostinger doesn't monitor the operating system, set up the firewall, install security patches or do anything similar: you're left to manage the server's system software yourself. That's manageable for experts, and if you know what you're doing, the extra control can even be an advantage. But it's a potentially complicated hassle for everybody else.

There are some technical limitations, too. Hostinger's VPS plans get a 100Mbps connection to the outside world, for instance, which sounds good, but it's less than many top providers, and could get swamped if you're running busy sites with many simultaneous visitors.

If low prices are a must, consider IONOS. Its most basic VPS starts at $2 billed monthly, even a 6 core, 12GB RAM system is only $35 a month billed annually ($18 for the first six months), and all plans include a 400Mbps network connection.

But if it's choice you're after, look at Hostwinds. It has cheap unmanaged VPS from $4.99 billed monthly, but there's a managed VPS range (where Hostwinds does all the low-level server management for you) starting at only $8.24 a month. All plans are more configurable, there's Windows hosting if you need it, more powerful systems at the top of the range, and 1Gbps network speeds keep performance high even at peak times.

Zyro's editor

Zyro's editor is very easy to use (Image credit: Hostinger)

Does Hostinger have a website builder?

If you don't have a website yet, and WordPress seems a little intimidating, a website builder may be the easiest way to get started. Typically, they'll have a gallery of pre-built website designs you can use to get started. Adding pictures, videos, maps and other page elements is as easy as dragging and dropping, and customizing the content with your own text and photos works much like any editor.

Hostinger has its own website builder, which comes with unmetered traffic, unlimited free SSL certificates, web hosting, up to 100 websites, free domain, free email, ecommerce features, plus more.

We found it to be a simple and straightforward tool that we could use right away. No need to spend an age scrolling through feature lists, comparing plans or wondering what you can afford: just hand over your email address to create an account and you can start building right away.

The editor is relatively basic, but the online shop’s what-you-see-is-what-you-get (WYSIWYG) editor will give you tools to create detailed descriptions with HTML titles.

Hostinger website builder costs $2.79 per month and is a decent website builder for personal use and small sites. There's not enough power here for business applications, and even if your site took off and became a real success, there's no upgrade path to help you cope with the extra demand.

HostGator’s Gator website builder is worth considering as a value alternative. It's fractionally more expensive, but has more features, and supports an unlimited web store for physical and digital products. If features are more important than price, Wix has more templates, more features, more power in every area, and is an absolute must for your shortlist.

WooCommerce for online stores

WooCommerce is a great platform for building web stores (Image credit: Hostinger)

 Can you build a web store with Hostinger? 

Hostinger doesn't have a specialist ecommerce website builder plan like we see with many providers, but there are a couple of routes you can take to begin selling online.

The simplest option, as we've discussed above, is to sign up with Hostinger's website builder service. With Hostinger Website Builder, users can add up to 500 products to their online store and over 20 popular payments are currently supported. It could be enough to run a simple home business.

If you need something more capable, the alternative is to sign up with one of Hostinger's other hosting plans, then install and use a specialist ecommerce platform. WooCommerce is probably the best-known option. It's a hugely capable WordPress plugin, which Hostinger can automatically install on any hosting plan, and includes all the product cataloging, inventory managing, payment taking and worldwide shipping integrations you need.

If you're happy with Hostinger's shared or VPS hosting, and you're willing to take the time to learn about WooCommerce and web stores in general, this could be a cost-effective solution.

But if you'd like hosting with specific web store features, and more help in getting your project online, it's worth considering some alternatives. Bluehost has an excellent WooCommerce hosting plan with payment processing and a stack of essential sales and marketing tools. IONOS has even more options, including a simple online store builder, a WooCommerce plan, and hosting for a bunch of other ecommerce platforms: Magento, PrestaShop, OpenCart and more.

Hostinger's performance

We rounded off the review by using Uptime.com to monitor our test website from multiple locations around the world, logging response times and any downtime.

Our test site was hosted on Hostinger's most basic shared hosting plan, but still managed a solid 100% uptime record over 10 weeks of monitoring.

Uptime.com recorded a response time range of 171ms to 1.73s, with an average of 382ms, over the last seven days of testing. Starter shared hosting plans typically manage 200-400ms with an average peak of 700-800ms, so Hostinger is clearly on the slow side when it comes to response times.

Page load times matter too, though, so we used Dotcom Tools' Website Speed Test to measure our site performance from 16 locations around the US and Europe. This time the results were much better at 878ms, putting it in the top 25% of providers.

A mixed story, then, but keep in mind these are comparisons based on the cheapest shared hosting plan from each test provider. Some of those plans cost 5x to 10x the $1.39 you could pay with Hostinger, so on balance we think the company did reasonably well.

Hostinger's GTmetrix grade

Hostinger's GTmetrix grade (Image credit: Hostinger)

How fast is Hostinger?

Our web host performance tests start by measuring uptime, the proportion of time your website remains accessible to visitors. We set up a test WordPress site on a Hostinger shared hosting package, then used Uptime.com to access it every five minutes for 14 days and report the results.

Hostinger achieved 99.98% uptime, which was a little disappointing (because we expected a perfect performance over such a short test) though still very acceptable overall (because it's still significantly better than the 99.9% uptime guarantee offered by most web hosts).

We measure website load speeds with help from GTmetrix, which accesses a test page and reports how long its main content takes to load (a value known technically as Largest Contentful Paint, or LCP). A low LCP means your website is likely to pop up onto the screen more quickly, keeping visitors happy.

Graph showing Hostinger's performance

Hostinger's performance (Image credit: Hostinger)

Hostinger scored here with a speedy LCP of 0.607 seconds, the second fastest result in our last 15 tests, just behind HostGator. It's not significantly ahead of the competition - most providers have an LCP in the 0.60 to 0.80 area - but it suggests Hostinger isn't cutting corners to hit its low shared hosting prices. It really can compete with the likes of Bluehost and HostGator.

One-off load speed checks are important, but we also like to see how a site performs when it's busy. To do this, we use the stress-testing service k6 to unleash 20 virtual users on our site and measure what happens.

Hostinger's results showed some drops in performance at peak load, but that's what we would expect for a shared hosting package. Overall, it was able to handle 15 requests per second throughout the test, a typical result for most providers.

These are broadly positive results, and show Hostinger performs better than most budget hosts. But keep in mind that our figures are based on testing a shared plan, and if you're opting for VPS, dedicated hosting or any other product, your experience may be very different.

Hostinger hPanel

Hostinger hPanel (Image credit: Hostinger)

How easy is Hostinger to use? 

Hostinger doesn't offer cPanel to its shared hosting users, opting to use its custom hPanel platform, instead. Custom control panels make us wary, probably because most of them are underpowered in the extreme, but hPanel is a rare exception.

It looks similar to cPanel, for instance, with server details (location, IP address) in a sidebar, and colorful icons representing individual features, organized into sensibly-named groups: Domains, Emails, Files, WordPress and so on.

Most functions are accessible to even novice users. Create an email address, for instance, and you're only asked for the address and a password. But a sidebar adds more advanced tools, from importing existing emails, to setting up SPF and DKIM records (to authenticate emails and protect against phishing) in just a few clicks.

Custom control panels still aren't good news for hosting experts, as all their cPanel experience doesn't count for much; they're left to browse the menus and options, much like anybody else.

Overall, though, hPanel offers a good mix of power and ease of use, and the platform provides everything you need to get your site up and running quickly.

Hostinger support

Hostinger has live chat support but not phone support (Image credit: Hostinger)

How good is Hostinger's support? 

Unusually for a top hosting provider, Hostinger doesn't have telephone support. There's 24/7 live chat, though, and email or ticket support if you prefer.

We opened a ticket asking how we could install WordPress on a subdomain. That's not a complicated technical issue, but it's more involved than a simple product question, and gave us a better chance of getting an interesting response.

The reply arrived only 17 minutes later, just about as speedy as we could expect for ticket support. (Who needs live chat, anyway?)

The text used more jargon than we’d like, but was accurate and included all the detail we needed to figure out a solution.

Live chat is also available whenever you need it. We never waited more than a couple of minutes for a response, and agents were just as quick at identifying our issues and coming up with relevant and useful advice.

A web knowledgebase is on hand if you prefer the DIY approach. We'd recommend ignoring the Search box (it does a poor job of finding the best articles), and just browse the categories further down the page. There are hundreds of articles arranged into topics such as hPanel, cPanel, DNS, SSL Certificates and more.

These articles are often short, and not always organized or presented as you'd expect. The site does have plenty of useful advice on carrying out specific tasks, though, even when they're not about Hostinger's own services. 

If your domain is managed by another registrar, for instance, most hosting providers don't give you any real advice on how to modify DNS records. But Hostinger has separate articles for managing DNS at Bluehost, GoDaddy, IONOS, Namecheap, HostGator, SiteGround, WordPress.com, DreamHost’s, and many more: 30+ providers in total. 

There's clearly work to do here, but Hostinger scores well in most areas, and overall delivers a far better quality of support than most budget providers.

Final verdict: Is Hostinger right for you?

Even Hostinger’s cheapest shared hosting plan lets you create a professional email address, and you can create multiple email addresses with the more expensive plans. This simple offering makes Hostinger stand out, and is quite useful.

Hostinger is a great option for beginners simply because the service is straightforward to use and comes with a lot of additional help and support. Its low pricing is also extremely attractive and because Hostinger doesn't hold back on features and add-ons including in each package, it's definitely value for money in our opinion.

As we mentioned above, we wouldn't recommend its shared hosting plans for extremely busy websites but Hostinger performed adequately during our test so you may not need to completely rule them out if you're looking for an affordable option.


Hostinger FAQs 

What payment types does Hostinger support?

Hostinger accepts payment via credit card, PayPal, Google Pay, Alipay and Bitcoin and other cryptocurrencies via CoinGate. 

Does Hostinger offer refunds?

Hostinger has a 30-day money-back guarantee covering its hosting plans and some other products. These include SSL certificates, often excluded by other hosts.

It's good to see Hostinger's policy covers renewal fees as well as your original purchase, something else we don't see with all hosts.

There's a final bonus in a limited four day warranty for some domain registrations and domain name transfers (see the official Refund Policy https://www.hostinger.com/refund-policy for the list.) Sure, four days isn't long, but most hosts don't offer any domain-related refunds at all.

Hostinger uptime

Hostinger uptime (Image credit: Hostinger)

Does Hostinger have an uptime guarantee?

Hostinger has an uptime guarantee of 99.9% per month, similar to many other budget hosts. 

If Hostinger doesn't hit that target, you can contact the company and request a credit of 5% of your monthly hosting fee.

Capping your compensation at 5% is one of the least generous guarantees around. Other hosts typically give you much more. For example, ScalaHosting promises to credit users with a free month of hosting if its uptime drops below 1% (that's around seven hours and 18 minutes of downtime.)

Hostinger data center locations

Hostinger data center locations (Image credit: Hostinger)

Where are Hostinger's data centers?

Hostinger has data centers in the USA, UK, Netherlands, Lithuania, Singapore, India and Brazil. That's far more than most hosts, and they're also more widely spread (many hosts barely step outside of the USA and Europe.)

The advantage of having a lot of data centers is that more users can choose to host sites close to their audience, for the best possible performance.

There's just one potential catch: some plans don't support all the data centers. The Shared, Cloud and WordPress plans can be hosted in all seven, but Hostinger's Linux VPS plans can't be hosted in Brazil or India.

Check the small print of individual plans to find out more, or take a look at Hostinger's 'Where are your servers located?' support document.

What is my Hostinger IP address?

Log into Hostinger's hPanel

Find your plan in the Hosting list, and click its' Manage button to the right.

The left-hand sidebar displays your hosting plan, server location and IP address.

Hostinger Nameservers

Hostinger Nameservers (Image credit: Hostinger )

What are Hostinger's nameservers?

Before using an existing domain with your web hosting, it may be necessary to point the domain to Hostinger's nameservers.

The hPanel, Shared and Cloud plans use the nameservers ns1.dns-parking.com and ns2.dns-parking.com.

The cPanel plans use the nameservers cdns1.main-hosting.eu and cdns2.main-hosting.eu.

How do I cancel a Hostinger product?

Log into Hostinger's hPanel.

Click Hosting in the menu at the top of the screen, then click Manage.

Scroll down and click Deactivate Account.

Choose whether to cancel your hosting account immediately, or when your subscription expires, and click Continue to complete the cancellation process.

NetNut Review: Pros & Cons, Features, Ratings, Pricing and more
11:38 am | February 8, 2022

Author: admin | Category: Computers Gadgets | Comments: Off

Let’s face it, every proxy provider makes big claims about its speed, but Tel Aviv-based NetNut takes it even further than most: 

'Unbeatable prices', the website boasts, with speeds that are 'Lightning- fast' and ‘The fastest in the market,’ ensuring you  'Never Run Out of IP Addresses.'

This is more than just marketing spin, though. While most proxy providers use peer-to-peer (P2P) networks to source their residential IPs, NetNut works with a company called DiviNetworks to acquire them directly from more than 100 ISPs globally. With the usual reliance on end users replaced by direct ISP connectivity, NetNut eliminates a major performance bottleneck to ensure it can scale up better to handle large-scale tasks.

As a very welcome bonus, because these IPs aren't tied to real user devices, you don't have to worry that they'll go poof at any moment. Also, you get to decide how long to keep them for.

These static residential proxies are NetNut's premium product, with 1 million IPs in over 50 countries with 24/7 availability. But if they've overkill for your project, the company also offers more than 52 million rotating residential proxies worldwide (including P2P-sourced IPs), and 110K+ US datacenter for simpler scraping tasks.

NetNut pricing

(Image credit: NetNut)

NetNut: Plans and pricing

NetNut used to have a focus on the high-end business market, but these days it has plans for just about every level of user.

The company's US datacenter plans start at just $100 a month for 100GB bandwidth, for instance. There are no concurrency limits to get in your way, so you can run as many connections as you need. The starter plan doesn't have live support - it's email-only - but that's no great surprise as this plan is called ‘Starter.’

Ramping up to the Advanced plan gets you 250GB bandwidth for $185 a month, with live support thrown in (although chat is via Skype, which is hardly convenient.) The $350 Production plan offers 500GB bandwidth and a dedicated account manager, and at the upper end of the range, the Master Plan costs $1000 a month for 2TB traffic.

These plans are not the lowest priced you can find, especially for smaller needs, and you might find better deals at specific price points. The Smartproxy Micro plan gives you 8GB traffic for only $80 a month, for instance, which looks relatively cheap. But NetNut scales up well, and overall, its prices are competitive with the top proxy providers.

NetNut's rotating residential proxy comes in a choice of six tiers. The cheapest gives you 20GB for $300 monthly, or $15/GB. Moving up the scale gets you more bandwidth and also extra features. For example, the $800 Production plan supports 100GB traffic, and adds IP allow-listing and a dedicated account manager. And the top-of-the-range $4,000 a month Master plan offers 1TB of traffic, and adds API access and City/ State selection.

NetNut's Datacenter Proxies follow the same pricing pattern. At the bottom is the Starter Plan for $100/month, which provides 100GB, but has only email support. Higher tiers add live support, along with a dedicated account manager.

There are also mobile proxies available, at a cost that starts at $950 monthly for the 50 GB plan.

Again, these are reasonable value for customers with substantial needs, but could be expensive for simpler applications. Beware the feature restrictions, too: even budget providers typically include IP allow-listing, but that's a premium feature here. Read the small print carefully and make sure a plan is giving you everything you need.

There is some good news, though. NetNut offers a free 7-day trial, although this is a short time to get set up, and see how the service works for you. 

NetNut: Features

(Image credit: NetNut)

NetNut: Features

NetNut's ISP-sourced proxies bring several benefits, as we've seen. Essentially, you get the stability and performance of data center IPs, combined with the resilience and stealth of residential IPs.

These IPs are accessed via what NetNut calls its 'Super proxies,' load balancers which accept the request and allocate you 'The IP address which is most likely to be available in the requested location.' 

There’s no limit to the number of concurrent requests you can send, and in fact NetNut recommends that users initiate as many concurrent sessions as possible for best results. They claim to have customers who send more than 30 million requests every day.

NetNut says that you can use its proxies with all websites, including search engines. The company also offers optimized private proxy pools based on your target to ensure maximum success rates.

Extension Missing

(Image credit: Google)

The company doesn't offer much in the way of management tools to simplify your use of the service. Smartproxy has its multi-session X Browser, a zero-coding Smart Scraper tool, a Firefox extension, and more. Unfortunately, NetNut used to have a Chrome extension, which is removed from their website, and we couldn't find it when searching the Chrome store. Too bad, as the Chrome browser is more popular than FireFox.

NetNut: Interface and use

Signing up for NetNut's data center proxies is simple: just choose a plan and hand over your cash (credit cards and Alipay are supported.) If you're after the residential or ISP proxies, you'll need to contact the company and a representative will walk you through the signup process.

NetNut: Dashboard

(Image credit: NetNut)

Logging into the NetNut site took us to its web dashboard. This is fairly basic, with little more than the details of your plan, account and billing information, and areas for assorted metrics and usage stats.

We also were not quite sure how to get started. There's a FAQ, but it's the pre-sales type, lacking in the kind of useful detail. We did also look at the blog, which was more useful, and regular and recent content that will be of help to novice users.

NetNut: Setup Guide

(Image credit: NetNut)

There is some relevant information in the Setup Guide. Sign up and NetNut sends you an email with very basic details, and an Implementation Guidelines page had sample code for C#, Ruby, Java, PHP, Python, Node.js and cURL to cover the likely use case scenarios. The problem here is that these are just a few lines of text, with no background explanation at all, or even any working examples. For example, the entire 'Proxy with sticky IP' section is just these two lines:

proxy server: http://gw.ntnt.io

proxy user: username-dc-country_code-sid-any_number (up to 8 digits)

Uh, what are the country codes? What's the significance of the eight-digit number? These aren't difficult problems, but we expect better presentation, and frankly a little more guidance from a service when you might be paying thousands of dollars a month for.

If you run into difficulties, you could contact support. This is less convenient than usual, with email-only contact on the lesser plans and live chat via Skype, and response times aren't always good (we asked what had happened to the Chrome proxy extension one Sunday evening, for instance, and there was still no reply by the next morning.) But the team has no issues with general operation questions, and we've found they give helpful and accurate advice for most setup and troubleshooting issues. We also did find links for WhatsApp, Telegram and Discord and a live chat, but no phone number. There are also direct emails, with a separate one for sales, and another for support.

NetNut: Final verdict

NetNut's ISP-sourced proxies give it a major advantage over the standard rotating residential competition, but the company doesn't make much effort to simplify setup and usage. Furthermore, compared to the competition, it's relatively costly for small-scale use. It does deliver the features you need for most applications, though, and the seven-day trial shows the company is confident in the service. If you've a demanding project and regular rotating proxies won't do, give NetNut a try, and see if it fits your bill.

We've also highlighted the best proxy and best VPN

Storm Proxies review
3:14 am | February 7, 2022

Author: admin | Category: Computers Gadgets | Comments: Off

Storm Proxies is a small-scale proxy service provider which, at first glance, might not look like it has much to offer - but the reality could be a little different.

The company's over 7,200,000 proxies can't match the millions you'll get from the top competition, for instance. Geo-targeting is mostly limited to very wide regions (USA, EU, Worldwide; US city coverage is Cheyenne, Los Angeles and New York.) Support is limited, and you only get a short 24 hours to try out the service.

But on the plus side, Storm Proxies isn't trying to pretend it's something it isn't, a one-stop solution to all your proxy needs. It does have worthwhile products to offer, including rotating dedicated and residential HTTP/HTTPS proxies, and dedicated proxies targeted at social media, ticket, sneaker and other sites. And great value pricing could make it a smart choice for small-time scrapers, social media managers and anyone else on an extreme budget.

Compare Products

(Image credit: Storm Proxies)

Storm Proxies: Plans and pricing

Storm Proxies offers three types of proxies. These are rotating residential proxies, private dedicated proxies which offer data center IPs, and backconnect rotating proxies which have a mix of data center and residential IPs. 

Each of these proxies offers have multiple plans, all of which offer unlimited bandwidth. Instead of capping data transfers, Storm Proxies limits its their accounts by other factors. 

For instance, the private dedicated proxies limit accounts on the number of IPs. The smallest plan offers just 5 private proxies for $10/month, while the top most one offers 400 private proxies for $640400/month. All of these plans can run 100 concurrent threads, and supports multiple subnets. 

Backconnect rotating proxies are priced on the number of simultaneous connections. For $39/month you can run 40 simultaneous connections from a single access IP, all the way up to $97 a month for 150 simultaneous connections from up to three access IP’s. 

Finally, there’s the rotating residential proxies, and these with prices get based on the number of ports. Each port can run a maximum of 50 simultaneous connections. Each plan gets a certain number of ports that it can run, with access to the full 700k residential IP proxies, along with unlimited bandwidth. These plans start at $50/month for 5 ports, and go all the way up to 50 ports for $300/month. 

Other variations include proxy rotation times (there are 3, 5 and 15 minute options available.) The service also offers smaller and larger plans as well as specialized plans for specific targets, such as for sneakers or tickets. For example, you can get 5 private Twitter proxies for only $15 a month, which includes unlimited bandwidth.

List Products

(Image credit: Storm Proxies)

Storm Proxies: Signing up

Storm Proxies does its best to point you in the right product direction. When we chose a regular residential IP rotating plan, for instance, the site warned 'these proxies are not for scraping search engines,', and pointed us to its dedicated rotating proxy page, instead. 

With the product identifiedFind the product you need, when trying to purchaseand Storm Proxies goes to unusual lengths for credential verificationto verify your details, asking for your name, email address and even phone number-  (you'll even be sent a code to verifyverification code by text, so this has to be correct.) 

Providing this level of personal detail always makes us uneasy. Still, if it means fewer customers abusing the service, and so fewer IP bans, there's a benefit for everyone.

Payment

(Image credit: Storm Proxies)

Payment is supported by credit card (Visa, Amex, Mastercard an Discover), or PayPal, and Amazon Pay, but handing over your cash is still a little more difficult than it needs to be. The payment form assumes you're in the US, and rather than asking you to enter any PayPal account address, demands you use a US PayPal account and enter a zip code. There's a quick fix - choose your own country from the menu top-right - but this is still an odd issue we've not seen anywhere else.

Dashboard

(Image credit: Storm Proxies)

Storm Proxies: Interface

We are pleased that Storm Proxies' web dashboard is just about as simple a setup as we've ever seen. An opening page displays your plan, renewal date and a Cancel link; and (for instance) your Residential Rotating Proxies page lists your proxies in IP:Port form, with a single access IP and a US or EU location selector. 

This is implemented in the most basic way possible, too. You'd hope the Access IP would set itself to your current IP by default, right? Unfortunately, this is not the case as But no: it's set to 1.1.1.1, and it requires a manual change to do something else you must change it manually. 

And, well, if you've got a list of 100 proxies, user might expect thatthe least the dashboard could do a is give you a Save As CSV or TXT, yes? Uh, no: it's just a plain textbox, and you'll have to do a copy and paste job to transfer your proxy details to anywhere else. 

Individual plans have their own technical limitations, too. As we mentioned, residential rotating proxies only support IP authentication, for instance, and you're only allowed one access IP, a hassle if you need to access the service from more than one network or device. Squid Proxies supports up to ten IPs, for more convenience. 

Our residential plan had no control over IP rotation time, either as: it gets's fixed at 5 minutes.

Storm Proxies: Interface and use

Although our Storm Proxies dashboard looked like it had been thrown together by someone in an afternoon (and that's with some time for a couple of not so short coffee breaks), there's a plus side: there is a minimal to no learning curveyou've almost nothing to learn. 

If you've some proxy experience, you'll figure out what to do at firsta glance. Here's the list of proxies; it's in IP:port format, so users don't have to worry about usernames and passwords.; you just need to put your real IP in the Access IP box, copy and paste the proxies and you’re ready to go. 

Even if you're a newbie, don’t won't waste your time wandering around looking for advanced settings- there simply are not any to be found, because there aren't any.

Documentation

(Image credit: Storm Proxies)

If you do run into any difficulties, Storm Proxies has a help site with advice. It's also basic in the extreme, although some articles do highlight details which aren't easy to spot elsewhere. 

For example, the 'What gateway to choose for rotating proxies?' article recommends that 'the number of threads for the harvester should not exceed 25% of the number of threads allowed for your account,' which is not something most users might have guessed otherwise. 

If the you don't find an answer is not inn the knowledge base, then you can contact Storm Proxies support directly. The company claims to offer 24/7 Premium Support,', but there's no live chat, and its own stats aren't that impressive: the company says '45% of emails are replied [sic] under one hour,', but it may take up to 24 hours to reach all the rest. Not a disaster, but not what we'd call 'Premium,', either. We also think the lack of a direct phone number, a chat, or a direct email are areas this service falls short, with the single option for direct contact a support portal.

Storm Proxies: Final verdict

Storm Proxies won't win over anyone with the shorter length of its feature list, and some of its issues, such as the inability to target specific countries outside the US, make it unusable for many proxy-related tasks. 

But if you can live However, for those that can work within its limits, Storm Proxies gives you a capable basic service from just a few dollars a month, that can scale to larger plans as your needs grow and that's just fine with us. Go give it a try.

We've also highlighted the best proxy and best VPN

Oxylabs Review: Pros & Cons, Features, Ratings, Pricing and more
2:04 am |

Author: admin | Category: Computers Gadgets | Comments: Off

If you've got the idea that many proxy service providers exist in a very grey area, you'd probably be right. Oxylabs works hard to explain how it's different, though as this Lithuanian-based provider operates purely in a legit white zone since 2015.

The company has over 100 million proxies spanning 195 countries worldwide, so you're not left wondering where they came from. The website boasts that they're ethically sourced 'from vetted suppliers that are under strict obligations to inform end-users about their participation in a proxy network and acquire consent from them.'

Rather than a focus on small scale Ticketmaster or sneaker proxies, Oxylabs pitches its service for big business use cases, for example ad verification, brand protection and SEO monitoring.

And while small providers leave you crossing your fingers and hoping they deliver what they promise, Oxylabs uses only certified data centers and upstream providers, and its plans are even insured by Lloyds (that's coverage for 'Technology Errors & Omissions (Technology E&O) and Cyber insurance', if you're curious.)

Pricing

(Image credit: Oxylabs)

Oxylabs: Plans and pricing

Oxylabs has a rather large portfolio of products that includes residential, data center, mobile, rotating ISP and SOCKS5 proxies.

You can also opt for general purpose search engine or e-commerce scraper APIs. There's even a Web Unblocker plan which leverages AI and machine learning for a high success rate. Oxylabs claims it has ‘Human like browsing’ to bypass CAPTCHA’s, has adaptive HTML parsing, dynamic fingerprinting and JavaScript rendering to automatically retry if it runs into any problems.

Oxylabs’ dedicated datacenter proxies start at $180/month for your choice of 100 US datacenter IPs, or60 in the rest of world, which works out to $1.8/IP. The cost comes down with higher tiered plans, such as to $1.2/IP with its top-end $6000/month plan that includes 5000 US IPs, or2500 in the rest of the world.

Residential proxy plans start at $300/month and offer 25 GB of bandwidth, which comes to $12/GB. At the other end of the residential proxy spectrum, you’ll get 100 GB at $800/month, which translates to only $8/GB. For those at the smaller end of the spectrum, there is also a Pay As You Go plan available for the more occasional user. 

The cheapest residential proxy plans can be purchased online, allowing you to get started with the service right away. The higher end plans do ask you to contact sales, where you talk to a representative about your precise requirements for a custom quote.

Some plans offer a 7-day free trial.

Oxylabs: Features

Oxylabs charges above average prices, but browse the feature list and it becomes understandable. Its products are built for large-scale projects, with few of the limits you'll find elsewhere.

There are no restrictions on concurrent sessions, for instance, and there are no extra charges, either. Just go ahead and do what you need to do, and Oxylabs should be able to cope.

Geo-targeting allows you to work at the country, state or city level for maximum flexibility with your projects. Compare that to the extreme budget end of the market, where, for instance, some Storm Proxies plans have only two targeting options, US and EU, and you can see what you're paying for with Oxylabs.

Subnets also have no set limits either. The company says that if you buy 1000 proxies (for instance), you can generally have from 4 to 1000 subnets, 'depending on your business needs.'

Authentication

(Image credit: Oxylabs)

Furthermore, there's support for authenticating proxy access by username and password, or a trusted IP address. Some providers limit you to a set number of IPs, and on the lowest tiers you're only allowed a single one. Oxylabs doesn't just allow you to add as many specific IPs as you need, you can even add ranges (192.168.1.0/24.)

However you set up your requests, Oxylabs claims excellent performance, with an average 99.95% success rate and 0.6s proxy speed across its over 100 million residential IP’s.

It’s beyond the scope of this article to fully talk about Oxylabs web scraper IPs, known as Web Unblocker, but they're just as comprehensive as the rest of the service. It can perform human like browsing, and even get past CAPTCHA’s. The SERP Scraper API targets cities across 195 countries, extracts the precise data points you need from all kinds of search engine pages, and delivers them in CSV or JSON. 

You can even decide where to store the data, if the standard S3 or Google Cloud storage isn't right: now that's seriously flexible.

Dashboard

(Image credit: Oxylabs)

Oxylabs: Interface and use

Purchase an Oxylabs plan, log into your new account and you're taken to the company's web dashboard- the one-stop proxy management hub.

There's more to learn and do here than with most of the competition, but for good reason: as we've seen Oxylabs has significantly more features than just about anybody else.

Sub User

(Image credit: Oxylabs)

When getting started, for instance, you're prompted to create one or more sub-users to help manage your projects. This isn't just about authentication via a username and password, though, as you can also opt to limit the traffic a particular sub-user can consume, which is a handy way to manage your bandwidth allocation.

Statistics

(Image credit: Oxylabs)

It's similar elsewhere in the dashboard. Oxylabs isn't doing anything particularly complicated, it's just giving you extra powerful options that are lacking elsewhere. While regular proxy lists just come in plain text, for instance, Oxylabs can show them in JSON. And a Statistics page shows you how your projects are proceeding in full detail, including target domains, traffic used, number of requests, errors and more.

A knowledge base covers everything you need to know, from the dashboard basics to more advanced options to help customize the service for your precise needs. 

The Integrations page has useful tutorials on how to work with Jarvee, Octoparse, Puppeteer, Proxifier and many other third-party tools, for instance. Also, the more technical Developer's documentation  is excellent with high quality articles and guides for using the service.

If you need more, though, Oxylabs offers live chat 24/7, andwe got helpful responses within a couple of minutes. You can raise a ticket, or send an email, but we did not find a direct phone number to just talk to your account manager. Others claim to have 'premium' support, but Oxylabs actually delivers it, and it's great to have that level of resource available when you're managing a heavy-duty proxy project.

Oxylabs: Final verdict

Oxylabs is a premium service at a premium price, and its high starter fees, bandwidth costs and steeper-than-average learning curve mean it's overkill for most small scale and freelancer projects. For those that have a need for a top-quality provider and you'll make good use of its many features, including the comprehensive list of multiple proxy types, then Oxylabs should be right at the top of your proxy provider shortlist.

We've also highlighted the best proxy and best VPN

Smartproxy proxy service review
3:16 am | February 5, 2022

Author: admin | Category: Computers Gadgets | Comments: Off

It may not have quite the profile of the big-name proxy service competition, as Smartproxy is a relative newcomer starting in 2018. It still is an excellent platform which delivers a pile of proxy features and functionality for a very fair price for its over 50,000 users.

The company's 50+ million rotating residential IPs across over 195 worldwide locations in every country you can think of should cover you for most applications, for instance, and there are also 40K regular US Datacenter proxies (with dedicated proxies if you need them.) There are also city specific proxies for all major cities, everywhere from Berlin, Houston, Moscow to London.

Also, don’t think that you’re restricted by concurrency limits or per-proxy pricing, either. You're able to use the entire pool with unlimited connections, and the Smartproxy website claims 'your social media bot can juggle thousands of accounts per minute.'

Unlimited connection requests don't help you much if they're blocked, but Smartproxy offers various ways to avoid that trouble. Its '100% successful' Search Engine Proxies enable hassle-free Google scraping, while its X Browser generates unique user profiles to reduce the chance of IP bans or captchas. There’s also over 10 million mobile proxies on 3G, 4G, and even 5G networks.

If you've already got your own preferred scrapers, SEO or proxy managers, no problem, Smart Proxy works with just about anything. Its integration page points users to setup guides for ScrapeBox, Octoparse, Apify, Jarvee, Follow Like, NikeSlayer and a whole lot more.

Pricing

(Image credit: Smartproxy)

Plans and pricing

Smartproxy prices start at just $7.50+VAT billing monthly for its Teeny Dedicated Datacenter plan. While the price is low, that gets you only 3 IPs, but there's no traffic limit and you're allowed unlimited targets. All plans work on HTTP(s) and SOCKS5 protocols.

Smartproxy's other plans have higher monthly prices for more proxies.  The Mini Datacenter plan gives you 50 IPs to spread around its 40,000 rotating US datacenter proxies, for instance, with one proxy user at a cost of $95 +VAT monthly. 

Need more? The Main plan delivers 200 IPs for $320+VAT per month. There are also Enterprise plans available that start with 500 IPs monthly for $750, and can scale to even higher levels if needed. 

Residential proxies start at $12.50/month, giving you 15GB of traffic (that's $12.50 per GB.) As with the datacenter plans, opting for a higher subscription can save you money. The Regular plan offers 50GB of traffic for $400 (that's $8 per GB), and if you ask Smartproxy for a quote, the company says it can offer 1TB or more traffic at 'industry leading prices.' 

A limitation is that there's no free plan and no trial, but you are protected by a 3-day money-back guarantee. Hand over your cash, and if the service doesn't live up to its promises, ask within 3 days and you'll get a refund. Also, there are only monthly prices, and we did not find discounts for committing to the annual plan. 

There's support for paying via credit cards, PayPal, Google Pay and also Apple Pay.

These are fair prices, generally less than you'll pay with Bright Data and some other top names. Although if your needs are simple, you can get started more cheaply elsewhere. Squid Proxies, for instance, gives you 10 dedicated data center proxies for $24 a month, with no bandwidth limits.

Dashboard

(Image credit: Smartproxy)

Getting started

Signing up with Smartproxy gets you access to its web-based 'smartdashboard', where you can view and manage your products.

We started in the Authentication section, which allowed us to define how we could access our proxies. Smartproxy defaults to username:password authentication by default, but it also supports allow-listed IPs (potentially more convenient as there's no need to set up login details, Smartproxy knows your requests are legitimate simply because they come from your IP address.) 

It’s certainly an advantage to have both (for example, competitor Squidproxiyes only has IP-based authentication), however, Smartproxy only allows very short lists on the lesser plans. Its Micro option on the Residential Plans only allows a single allow-listed IP address, for instance, and even the next tier up, Starter, limits the account to just three. 

Smartproxy's Endpoint Generator uses your authentication and other preferred options (location, rotating or 'sticky' session type, endpoint:port or HTTP output format). It can also generate a proxy list. It’s as easy as copying and pasting this into your preferred software (or savinge and importing it as a CSV or TXT file) and you're good to go.

Apps

(Image credit: Smartproxy)

Smartproxy Apps

Smartproxy also supplies some custom apps of its own to help you get more from your proxies.

X Browser is a multi-session browser for Windows and Mac which enables creating multiple Chrome profiles, each with a different fingerprint. Profiles can be customized, via options for a timezone, OS type, webRTC, proxy location and more. Once it's set up, you're able to open new Chrome windows for those profiles, each assigned a different IP, with a click.

Chrome Extension

(Image credit: Smartproxy)

Smart Scraper also has a Chrome extension  which, in theory, allows you to select and extract elements from a web page, then save them in JSON and CSV, no coding required. It is easy enough to add to the Chrome browser, with a link provided directly from the SmartProxy page. From there, you can specify a location, and a choice of proxy rotation. A subscription plan is required for use.  

Proxy Generator is a Windows and Mac desktop app for generating proxy lists of up to 49,999 lines.

There's also a simple Chrome and Firefox extension which enables testing the proxies direct from your browser. In a click or two you can set up your authentication, choose a location, a session type (rotating proxies or 'sticky') and get connected.

We weren't impressed by the non-functional Smart Scraper, and you may not need all (or maybe any) of these apps. X Browser and the browser extensions worked well for us, though, and it's good to see a service which gives its users these extra options.

API Documentation

(Image credit: Smartproxy)

Support

Smartproxy's support starts on its website, where there's a simple FAQ, some more in-depth tutorials, and a scattering of code examples (C#, Golang, Java, Node.js, PHP, Python, Ruby). We also found a blog which gets multiple new articles a month, and also case studies.

Although the individual articles are generally short, there's more content than you might expect. The Setup Guide section alone has eight areas (Browser, Operating System, Smartphone, Proxy Managers, Sneaker Bots, Social Media Tools, Scrapers and SEO Tools.) Choosing a Browser took us to more tutorials for Chrome, Firefox, Edge, Internet Explorer, Ghost Browser, Smartproxy's own browser extensions, and others including FoxyProxy and SwitchyOmega. Overall, there is plenty to take in.

If you can't find what you need on the support site, you could turn to live chat on the website. That didn't help us very much: we posted a chat message, waited for a few minutes, the site said it would reply via email, instead, and we still hadn't received anything twelve hours later.

You could just send an email, instead, though, and when Smartproxy's Support did reply, its answers were helpful and told us precisely what we needed to know. A final option is that there is a Discord community option to solve your issue with some fellow user input.

Final verdict

Smartproxy isn't the most powerful proxy service, or the cheapest, and also lacks a free trial. However, its vast proxy network including mobile proxies, and handy library of management apps along with 24/7 help available via chat should deliver everything you need for most applications. 

We've also highlighted the best proxy and best VPN

ID Watchdog review
2:55 am | February 4, 2022

Author: admin | Category: Computers Gadgets Pro Security | Comments: Off

Our series on identity theft protection apps will evaluate the features, pricing options, competition, and also the overall value of using each app. However, these are not full hands-on reviews since evaluating identity theft protection apps is almost impossible. It would require several months of testing, purposefully hacking accounts to see if the protection app works, handing over personally identifiable information, performing multiple credit checks, and risking exposure of the reviewer’s personally identifiable information.

When closely examined, ID Watchdog emerges as a rather ordinary identity theft protection app, situated firmly in the middle of the pack. However, a somewhat longer investigation reveals its affiliation with Equifax, a company notorious for one of the most severe data breaches in recent history. In 2017, a staggering 145.5 million customer records, including sensitive information like names and social security numbers, were compromised. This wealth of data became a treasure trove for hackers operating on the Dark Web, the infamous hub of criminal activity. ID Watchdog, ironically developed by Equifax, aims to provide protection against the very dangers that its parent company inadvertently unleashed.

ID Watchdog, a reasonably prevalent identity theft protection service, shares numerous characteristics and pricing structures with Equifax TrustedID. However, a closer examination reveals that ID Watchdog's primary emphasis appears to be on creating leads for credit reports, rather than offering comprehensive fraud protection and theft recovery services.

While ID Watchdog does provide tools for monitoring and tracking identity theft incidents, these features are relatively basic and fall short when compared to the offerings of other top-tier products. For example, Norton LifeLock, a leading provider in this industry, prioritizes fraud protection and theft recovery over credit monitoring, ensuring that customers receive robust protection against identity-related crimes.

One notable drawback of ID Watchdog is its limited focus on credit reporting. While it offers credit monitoring and alerts, these services are often seen as secondary to the more critical aspects of identity theft protection. In contrast, Norton LifeLock provides a comprehensive suite of features designed to safeguard customers' personal information, including dark web monitoring, social media monitoring, and identity theft insurance.

Furthermore, ID Watchdog's customer service has received mixed reviews. Some users have reported experiencing difficulties reaching customer support representatives or resolving issues promptly. This can be a significant concern, as timely and effective customer support is essential in addressing identity theft incidents.

In conclusion, ID Watchdog may be a suitable option for individuals primarily interested in credit reporting services. However, those seeking comprehensive identity theft protection and robust fraud recovery options may find that other products, such as Norton LifeLock, offer a more well-rounded and reliable solution.

ID Watchdog review

(Image credit: ID Watchdog)

Plans and pricing

Equifax ID Watchdog offers a competitive feature set at an affordable price point. While similar products often charge around $30 per month for premium protection packages, ID Watchdog's Platinum plan costs only $21.95 per month for individuals. Additionally, an annual option of $220 is available, making it even more cost-effective.

The Platinum plan provides monitoring for three major credit bureaus, $1 million in protection insurance, and $500,000 in coverage against 401K fraud. Notably, this plan also includes a branded VPN, NordVPN, which is an essential security tool for online protection.

Considering the comprehensive features and affordable cost, Equifax ID Watchdog's Platinum plan stands out as an attractive option for individuals seeking identity theft protection and credit monitoring services.

The Platinum plan is an excellent option for families looking for comprehensive insurance coverage. It can cover up to two adults and up to four children, making it an ideal choice for large households. The plan includes a wide range of benefits, including access to a network of preferred providers, coverage for preventive care and routine check-ups, and coverage for major medical expenses.

The Platinum plan is available for a monthly cost of $34.95 or an annual cost of $350. The annual option provides a significant savings over the monthly option, making it a great value for families.

Beyond its extensive coverage, the Platinum plan provides additional benefits. One notable feature is the Child Credit Lock, accessible through your ID Watchdog account. This lock helps secure your minor child against credit fraud by generating an Equifax credit report and locking it to prevent unauthorized access by potential lenders and creditors. ID Watchdog stands out as the only provider with this advanced online child lock capability.

Looking for an even more affordable option? ID Watchdog offers an Individual Select Plan for identity theft protection at $14.95 per month or $150 annually. This plan includes features like Equifax credit report monitoring, identity monitoring across billions of data points, and fully managed resolution support in case of identity theft.

The ID Watchdog Individual Select Plan offers a comprehensive suite of identity protection features. It includes regular monitoring of your Equifax credit report to identify any suspicious activity, as well as comprehensive monitoring across billions of data points to uncover potential fraud. Additionally, you can lock and unlock your Equifax credit report to prevent unauthorized access.

The plan also provides social account monitoring to keep an eye on your social media accounts for suspicious activity and offers up to $1 million in insurance coverage for identity theft-related expenses. Finally, you'll receive fully managed resolution support to assist you in resolving identity theft issues with step-by-step guidance and support.

ID Watchdog does a better job than some others in this space to offer multiple tiers of plans, both for families, and individuals, and also to have flexible payment options.

App

(Image credit: Equifax)

Interface

ID Watchdog's interface diverges from the conventional dashboard and wizard-driven designs commonly found in identity theft protection services. Instead, it resembles a virus-scanning tool, presenting a refreshing and unique approach to managing personal data security.

Features

(Image credit: Equifax)

Features

Upon launching the application, the main window greets users with a straightforward layout. At the forefront is the option to initiate scans for Dark Web monitoring, an essential feature that scours the hidden corners of the internet for any traces of your personal information that may have been compromised in data breaches or leaks.

Another valuable feature is the ability to receive alerts about any changes to your physical address. This is crucial, as fraudsters often update their targets' addresses to reroute sensitive mail, such as credit card statements and tax documents. ID Watchdog's monitoring ensures that you are promptly notified of any unauthorized modifications, allowing you to take swift action to protect your identity.

For those concerned about potential sex offender registrations in their vicinity, ID Watchdog offers a scan feature that provides peace of mind. By keeping track of registered sex offenders in your area, you can make informed decisions about your personal safety and the safety of your loved ones.

At the heart of ID Watchdog's services is the comprehensive display of credit checks and credit scores. These are the primary calling cards of the platform, empowering users to monitor their credit health and detect any suspicious activities. The easy-to-understand presentation of credit information allows you to stay vigilant and address any issues promptly.

ID Watchdog's unique interface and focus on essential identity theft protection features set it apart from many of its competitors. It provides a user-friendly and visually appealing tool for safeguarding your personal data and maintaining peace of mind.

When compared to other identity protection apps, there aren't many distinctive features in this app. Although it offers standard features such as monitoring, reporting, credit history checks, credit scores, and address change alerts, it lacks unique elements.

For instance, while the app has an alert system for sex offenders moving into your area and monitors social media, the monitoring primarily focuses on your own behavior. Unfortunately, it doesn't provide alerts for more common scenarios like abusive comments directed at you or account compromise.

Support

ID Watchdog offers comprehensive support to help you with any issues or questions you might have. Their Customer Care Center is available 24/7, 365 days a year at 1-800-970-5182. You can also contact them via email through their official website. Access your account and find answers to frequently asked questions on their online portal. For questions regarding their mobile app, customer service can be reached at 1-800-967-9005.

A shortcoming is that there is no chat, an increasingly popular support option.

The competition

Similar to other identity theft protection tools, ID Watchdog faces competition from the more prominent Norton LifeLock. Additionally, it struggles with its own name, as customers often associate it with its parent company, Equifax. This association is reinforced by the prominent notice about Equifax's ownership on the ID Watchdog website. Consequently, Equifax becomes a significant competitor, influencing customers' perceptions of the protection ID Watchdog offers.

During the registration process, ID Watchdog requires personal information, including social security numbers, bank accounts, physical addresses, emails, and phone numbers. This requirement may give customers pause, considering that Equifax experienced a data breach in 2017, which became widely publicized.

Similar to Experian IdentityWorks' uphill battle in overcoming the 2015 data breach involving 15 million customer records, these apps face significant challenges. Understanding their purpose is crucial. They aim to provide customers with tools to explore their credit history. This is particularly relevant when securing a substantial mortgage, as banks prioritize individuals with clean records.

Additionally, credit history can be crucial during job applications. While we appreciate the existence of these apps in helping us proactively manage our personal information beyond credit scores and finances, their laser-focused concentration on credit reporting and monitoring aspects may not be genuinely helpful, especially for subscribers not actively seeking loans.

Final verdict

Equifax's ID Watchdog offers a budget-friendly approach to identity theft protection. While it may not be the most comprehensive option available, its low monthly cost of approximately $20 for the premium package makes it a compelling choice for those seeking affordable security. Compared to competing services that often charge around $30 per month for similar features, ID Watchdog provides excellent value, particularly for consumers primarily concerned with price.

When selecting a product of this nature, cost is undeniably a significant factor to consider. However, it should not be the sole basis for decision-making. In the case of an app from a company that has had a prior data breach, there may not be an elevated risk of using it. The security vulnerabilities may have been identified and rectified, and the company may be more vigilant in ensuring the security of its users' data. However, it is essential to acknowledge that this remains an unresolved issue.

However, what truly prevents ID Watchdog from being ranked among the top choices is not its history of data breaches, but rather its lack of groundbreaking or novel features. In a crowded market where numerous apps offer identity theft protection, ID Watchdog fails to stand out. It provides standard identity monitoring and alert services, but it does not offer any unique or innovative features that would set it apart from its competitors. This lack of differentiation makes it difficult for ID Watchdog to stand out and attract users who are looking for a truly comprehensive and exceptional identity theft protection solution.

We've also highlighted the best identity theft protection

Sony A7 IV review
1:35 am |

Author: admin | Category: Cameras Computers DSLRs Gadgets | Tags: , , | Comments: Off

Editor's Note

• Original review date: February 2022
• Yet to be replaced
• Launch price: $
2,499 / £2,399 / AU$$4,299
• Official price now: $2,499 / £2,399 / AU$3,499

Update: February 2024. History would tell us that the Sony A7 IV, announced in October 2021, could be updated with a fifth-gen model at the end of 2024 – Sony's typical three year product cycle for this line of mirrorless camera. Of course we don't know that for sure, and until a potential successor comes the A7 IV remains one of the best mirrorless cameras around for the money. Leading retailers are selling the A7 IV for closer to $2,000 / £2,000 / AU$3,500 and for that price you're still getting superb autofocus performance (although the pricier Sony A7R V stepped things up with an AI autofocus chip and improved subject detection). You're also getting a lovely blend of photo and video skills; 33MP stills vs the typical 24MP in rival models still be launched today, plus an accomplished 4K video performance, even if there's better elsewhere. If you love photography and video, then the A7 IV offers excellent bang for buck. The rest of this review remains as previously published.

Sony A7 IV: Two-minute review

The Sony A7 IV is the best mirrorless all-rounder you can buy right now. It isn't as powerful as the Sony A1, as fast as the Canon EOS R6, or as affordable as the Fujifilm X-T4, but it does offer a brilliant blend of photographic power and video versatility. By effectively combining two cameras in one, it's the best example so far of the hybrid convenience that modern mirrorless cameras can offer.

Three years on from the classic A7 III, the A7 IV brings improvements across the board, including a new 33MP sensor, Bionz XR processor and significantly upgraded video skills. 

Its autofocus system may have now been trumped by the AI-powered tracking of the Sony A7R V, but it still offers some of the best AF skills we've seen outside of professional sports cameras. Whether you're shooting photos or video, the Sony A7 IV does an unerringly good job of sticking to your chosen subject and, in the case of people and animals, locking focus onto their eyes.

With a cropped 4K/60p mode and rolling shutter issues, it isn't quite the perfect video camera. But with support for 10-bit video, no recording limits and new tricks like focus breathing compensation, it does offer more than enough quality and flexibility for photographers who are increasingly looking to shoot an equivalent amount of video.

The front of the Sony A7 IV camera with a zoom lens

(Image credit: Future)

As always with all-rounder cameras, there are some small compromises on the A7 IV. Its outright image quality isn't actually a big jump up from the Sony A7 III, with the extra detail from that resolution boost somewhat counter-balanced by some understandable noise at higher ISOs. This means that you may well want to look out for discounts on the A7 III in the Black Friday camera deals, as well as E-mount lenses in the Black Friday deals.

The A7 IV's battery life, in-body image stabilization and burst shooting speeds are also merely average rather than class-leading. This also isn't exactly a discreet camera for travel or street shooting either, nor a light one for long landscape hikes. If that's important to you, we'd recommend checking out APS-C cameras like the Fujifilm X-T4 (and imminent Fujifilm X-T5).

Sony A7 IV specs

Sensor: 33MP full-frame
AF points: 759-point hybrid phase/contrast-detect
Video: 4K/30p, or 4K/60p with Super35 crop
Viewfinder: 3.69 million-dot Quad VGA EVF
Memory cards: 1x CFexpress Type A/SD UHS-II, 1x SD UHS-II
LCD: 3-inch fully articulating touchscreen, 1.04m dots
Max burst: 10fps, up to 828 raw+JPEG (with CFexpress Type A card)
Connectivity: Wi-Fi, Bluetooth
Size: 131.3 x 96.4 x 79.8mm
Weight: 658g (with card and battery)

And then there's the price tag. At $2,499 / £2,400 / AU$$4,299 (body only), it's moved into another bracket compared to the entry-level A7 III. For those who are new to full-frame cameras, it's arguably overkill when you consider the existence of the Nikon Z5 ($1,699 / £1,719 / AU$3,099) and Panasonic Lumix S5 ($1,999 / £1,799 / AU$3,199). That spare change could buy you a very nice lens to support your preferred style of photography or video.

But if you do shoot a fairly balanced mix of photos and video, and need a powerful hybrid camera that'll last you for years, then the Sony A7 IV should be right at the top of your shopping list. 

With Sony's latest G Master lenses on hand to make the most of that 33MP resolution, it offers pro-level quality that just about gives it the edge over the Canon EOS R5 and Canon EOS R6, even if those cameras do offer superior burst-shooting speeds. It's undoubtedly one of the best cameras for photography, and a fine choice for video, too. Read on for our full Sony A7 IV review.

Sony A7 IV release date and price

  • Available to buy now for $2,499 / £2,400 / AU$$4,299
  • A price jump from the Sony A7 III
  • Similar price to the Canon EOS R6

The Sony A7 IV went on sale in December 2021 for $2,499 / £2,400 / AU$$4,299. Early stock levels were quite low, but at the time of writing those issues have now eased and the camera is widely available.

The A7 IV's price is a hike of around 20%-30% over the Sony A7 III, depending on which region you're in – this pushes the A7 IV away from its 'entry-level' full-frame heritage, though it remains a more affordable all-rounder than the Sony A1 and new high-resolution Sony A7R V.

The front of the Sony A7 IV camera with a zoom lens

(Image credit: Future)

This premium may lead many photographers and videographers to think twice before hitting the 'buy' button, particularly as lower-powered but impressive alternatives like the Nikon Z5 are less than half the price.

But when you consider the A7 IV's across-the-board upgrades, and its impressive hybrid power, that price tag isn't too excessive compared to the competition. Its closest rival is the Canon EOS R6 ($2,499 / £2,499 / AU$4,499), which is lower-resolution at 20MP, but offers faster 20fps burst speeds. 

Sony A7 IV: design

  • Modern 3.69-million dot electronic viewfinder
  • Useful vari-angle touchscreen with Sony's latest UI
  • Takes CFexpress Type A cards, which are rarer than Type B

The Sony A7 IV might look like a clone of its predecessor, but there are quite a few subtle upgrades that collectively make it a much more enjoyable camera to use.

On the top you'll find an improved electronic viewfinder (EVF) with a 3.69-million dot resolution and 120fps refresh rate. While this is now fairly standard at this price – you'll find an almost identical viewfinder on the Canon EOS R6 – it is a much-needed upgrade and performs particularly well when you're trying to track moving subjects.

The Sony A7 IV's vari-angle screen flipped forwards

(Image credit: Future)

Below the EVF there's a new vari-angle touchscreen. This can swivel around to face the direction you're shooting in, which is a big bonus for solo video shooters. Photographers may prefer the more old-school tilt-screen found on the Sony A1, though. 

Delve into the menus on this screen and you'll find they also have Sony's latest UI, first seen on the Sony A7S III. These are a major improvement on the labyrinthine menus seen on older Sony Alpha cameras and respond to touch.

In the hand, the A7 IV's grip feels more substantial than its predecessor, but otherwise it'll be comfortably familiar to anyone who's used an Alpha camera before. Beneath the mode dial, there's a new ring that lets you flick between stills, movies and 'S&Q' mode (for recording slow-mo footage and timelapses). There's also a new dedicated red 'record' button for shooting video and a lockable exposure compensation dial.

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The Sony A7 IV camera's top dials and controls

(Image credit: Future)
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The Sony A7 IV's rear screen showing a photo of Canada geese

(Image credit: Future)
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The side of the Sony A7 IV camera showing its ports

(Image credit: Future)

Elsewhere, everything is where you'd expect to find it, with a nicely-balanced joystick for choosing AF points, a pronounced AF-On button for back-button focusing, and a rear scroll wheel that has a useful resistance to stop you from accidentally changing your shutter speed.

One additional bonus on top of the A7 IV is Sony's Multi-Interface hotshoe. This means you can plug in external microphones like Sony's ECM-B1M and ECM-W2BT without needing any extra cables or a power source. It's another big string to the A7 IV's video-shooting bow, compared to its predecessor.

But the news is slightly more mixed when it comes to the A7 IV's card slots. Unlike the Sony A7 III, it does now have a CFexpress Type A slot. These newer cards give you write speeds of up to 700MB/s, which effectively gives you an unlimited buffer during continuously shooting. 

But CFexpress Type A cards are also rarer and pricier than the Type B cards favored by Nikon, Canon and Panasonic, so you'll have to weigh up whether you really need them. Speedy UHS-II SD cards may well be enough for you, and A7 IV's second card slot does only support SD cards.

Sony A7 IV: features and autofocus

The Sony A7 IV isn't quite the game-changer that its predecessor was for full-frame mirrorless cameras, but its upgrades bring it close to the Canon EOS R6 – which means it's a fine choice for everyone from wildlife shooters to wedding photographers.

The key to these performance boosts is the Bionz XR processor, which is the same as the one in the Sony A1. Unlike the Sony A1, the Sony A7 IV doesn't have a stacked sensor, so it can't quite unlock the same burst-shooting performance. But the two obvious improvements this processor brings are Sony's latest autofocus smarts, and a much-improved buffer depth when burst-shooting.

Because the Sony A7 IV has now jumped up to a 33MP resolution, its top burst-shooting speed (10fps) is actually the same as the A7 III. If you want to shoot lossless raw files, this falls to only 5fps or 6fps. This makes it significantly slower than the Canon EOS R6, which can hit top speeds of 20fps when you use its electronic shutter. But the A7 IV's autofocus speeds and buffer do a lot to compensate for this.

The top plate of the Sony A7 IV camera

(Image credit: Future)

We tested its burst shooting skills with a UHS-II card and the buffer is more generous than most people will need. When shooting JPEGs, the A7 IV consistently hit speeds of 9fps for over a minute. It also managed the same speeds with raw files for the first eight seconds, dropping down to a still-decent 6-7fps after eight seconds. In both cases, it was heading towards Sony's claimed 828 shots (for CFExpress cards) before our memory card filled up.

In all likelihood, you won't need to shoot continuously for that long, because the A7 IV's autofocus skills ensure a very good hit-rate. It has Sony's latest AF system, which means you get Eye AF for humans, animals and birds, in both stills and video. This is a big upgrade from the A7 III and is the most reliable AF system you'll find in any camera, even if the Canon EOS R6 isn't too far behind. It sticks to subjects like glue, even with distracting foregrounds.

The front of the Sony A7 IV camera showing its viewfinder bump

(Image credit: Future)

The A7 IV is clearly a very capable stills camera, but what about video? It makes even bigger leaps here. For filmmakers who like to color-grade their videos, the jump to 10-bit 4:2:2 color sampling (from 8-bit on the A7 III) is a big one. The maximum video bit-rate has also jumped from 100Mbps to 600Mbps, and you can shoot 4K/30p video using the full width of the sensor.

Perhaps the only slight disappointment is that the A7 IV's 4K/60p mode is only available with a 'Super 35' crop (which is similar in size to an APS-C sensor). Naturally, Sony wants video shooters to upgrade to cameras like the Sony A7S III, but that might still be a slight disappointment to those who were hoping for a completely uncompromising hybrid camera.

To sweeten the video deal, Sony has included a host of other bonuses on the A7 IV, including a 'Focus Map' (similar to focus peaking, only it uses colored blocks to show you what's in focus) and the popular S-Cinetone picture profile, which mimics the look of Sony's cinema cameras. Like all great hybrid cameras, the Sony A7 IV is just as comfortable shooting videos as it is stills.

Sony A7 IV: performance

  • Generous buffer for burst shooting
  • Moderate burst-shooting speeds of 10fps (compressed raw)
  • Battery rating of 520 shots (CIPA rating)

As we discovered in the features section above, the Sony A7 IV isn't a true speed demon when it comes to burst shooting. Sony's decision to boost its resolution to 33MP has effectively cancelled out any power gains of its new processor, which means its offers the same 10fps top speed as the A7 III (and that's with compressed raw files).

Still, while the Canon EOS R6 is likely a better choice if you spend a lot of time holding down the shutter and shooting speeding objects, the A7 IV is still more than good enough for wildlife shooting. 

It's also worth factoring in the benefits of its class-leading autofocus system and deep buffer – when a camera so consistently nails focus, you don't necessarily need to rattle off frames at 20fps to capture a moment. Thanks to a firmware update in September 2022, you can also now choose 'S' and 'M' file sizes (in addition to 'L') when shooting lossless compress raw files.

A deer shot on the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/400s at f/4.5, ISO 160 (Image credit: Future)

Other areas where the Sony A7 IV achieves 'good enough' status are in-body image stabilization (IBIS) and battery life. Its Active Stabilization mode, which adds a steadying electronic hand to its mechanical IBIS, is certainly decent and helpful for handheld shooting or vlogging. We managed to go down to shutter speeds of around 1/20s, before our micro-jitters started obscuring fine details.

That's by no means class-leading, though, and it certainly won't replace either a tripod or a gimbal if you want clean shots or smooth video in challenging conditions. Sony's Active Stabilization mode also incurs a crop of around 15%, creating a much narrower field of view. A good alternative is applying stabilization in post-production using Sony's Catalyst Browse software, which uses the camera's gyroscopic data to smooth out your footage.

The Sony A7 IV's rear screen showing a photo of a squirrel

(Image credit: Future)

This works particularly well for more challenging scenarios like walk-and-talk vlogging, and can also help suppress one of the Sony A7 IV's other weaknesses: rolling shutter. Because the camera lacks a stacked sensor, its read-out speeds aren't as fast as the Sony A1's – which means quick panning motions can lead to warped verticals in video or stills, if you're using the electronic shutter (like in our sample video below). This is unlikely to be a huge issue for most shooters, though.

Battery life is, again, solid rather than spectacular. The official CIPA rating is 520 shots per charge (when using the electronic viewfinder). While that's actually a 15% drop from the Sony A7 III, we found that estimate to be a little conservative and it can shoot 4K video for around two hours. In our tests, it managed to shoot 4K/60p for two hours and 20 minutes with no overheating, and a few minutes longer in 4K/24p mode before the battery died.

Sony A7 IV: image and video quality

  • Image quality isn't a dramatic step up from Sony A7 III
  • Excellent oversampled 4K/30p video quality with 10-bit 4:2:2 option
  • S-Log 3 and S-Cinetone profiles for video editors

If you'd hoped the Sony A7 IV's new 33MP sensor might dramatically improve its image quality from the A7 III, you may be disappointed. 

That extra resolution is handy for those who like to regularly crop into their photos, but in general the A7 IV's improvements are geared more towards versatility rather than absolute image quality.

Sample photo taken in London on the Sony A7 IV camera

See the full-size image (Image credit: Future)

More megapixels means smaller photosites on the A7 IV's sensor, so Sony has used image processing to help in areas like low-light performance. 

As you'd hope, it produces clean results low ISOs, but noise becomes fairly prevalent from ISO 6400 upwards. That's understandable for a relatively high-megapixel sensor, but it's fair to say that the Sony A7 IV leans more towards capturing detail than being a low-light monster.

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The inside of Southwark Cathedral

Sony A7 IV with FE 12-24mm f/2.8 GM, 1/250s at f/3.5, ISO 8000 (Image credit: Future)
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A bride and groom embracing

Sony A7 IV with FE 24-70mm f/2.8 GM, 1/320s at f/4.6, ISO 100 (Image credit: Future)
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A autumnal tree in London's Bushy Park

Sony A7 IV with FE 135mm f/1.8 GM, 1/800s at f/2.8, ISO 100 (Image credit: Future)
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A bird perched on a fence post

Sony A7 IV with FE 135mm f/1.8 GM, 1/640s at f/4, ISO 320 (Image credit: Future)
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A smiling bride and groom

Sony A7 IV with FE 24-70mm f/2.8 GM, 1/250s at f/4, ISO 320 (Image credit: Future)
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A pink flower photographed on the Sony A7 IV camera

Sony A7 IV with FE 24-70mm f/2.8 GM, 1/800s at f/3.2, ISO 100 (Image credit: Future)
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An entertainer breathing fire from an instrument

Sony A7 IV with FE 135mm f/1.8 GM, 1/500s at f/5, ISO 1600 (Image credit: Future)
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A bride and groom in a park

Sony A7 IV with FE 24-70mm f/2.8 GM, 1/250s at f/4, ISO 250 (Image credit: Future)
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An organ's pipes in Southwark Cathedral

Sony A7 IV with FE 12-24mm f/2.8 GM, 1/30s at f/4.5, ISO 400 (Image credit: Future)
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Autumnal trees is London's Bushy Park

Sony A7 IV with FE 135mm f/1.8 GM, 1/640s at f/4, ISO 200 (Image credit: Future)

Still, the impressive dynamic range gives you plenty of leeway when it comes to boosting shadows in raw files, even if this can reveal some noise in gloomier scenes. And we also found the straight out-of-camera JPEGs to have pleasing, true-to-life colors and nicely-rendered skin tones.

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A bride and groom in a park

Sony A7 IV with FE 24-70mm f/2.8 GM, 1/800s at f/3.2, ISO 320 (Image credit: Future)
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A group of deer shot on the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/1000s at f/3.5, ISO 100 (Image credit: Future)
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A white bird perched on a branch on water

Sony A7 IV with FE 135mm f/1.8 GM, 1/400s at f/2.2, ISO 200 (Image credit: Future)
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A duck photographed by the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/1000s at f/4, ISO 500 (Image credit: Future)
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A chandelier in Southwark Cathedral

Sony A7 IV with FE 12-24mm f/2.8 GM, 1/320s at f/2.8, ISO 1250 (Image credit: Future)
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A candle in the dark shot on the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/250s at f/2, ISO 200 (Image credit: Future)
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Three deer photographed on the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/400s at f/4, ISO 100 (Image credit: Future)
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A sticker on the side of a streetlamp

Thanks to the stabilization, you can comfortably handhold shots down to 1/20s or 1/10s (Image credit: Future)
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A statue in Southwark Cathedral

Sony A7 IV with FE 12-24mm f/2.8 GM, 1/320s at f/2.8, ISO 5000 (Image credit: Future)
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The inside of Southwark Cathedral

Sony A7 IV with FE 12-24mm f/2.8 GM, 1/320 at f/4.5, ISO 12800 (Image credit: Future)
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A bird perched on a branch over water

Sony A7 IV with FE 135mm f/1.8 GM, 1/100s at f/4.5, ISO 125 (Image credit: Future)
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A deer shot on the Sony A7 IV camera

Sony A7 IV with FE 135mm f/1.8 GM, 1/800s at f/3.2, ISO 100 (Image credit: Future)

The bigger step up from the Sony A7 III, though, is undoubtedly the A7 IV's video quality. Because it oversamples its 4K/30p video from the sensor's 7K resolution, you get an impressively sharp, noise-free image even up to ISO 12800. The ability to shoot 4K in 10-bit 4:2:2 also gives color graders much more flexibility than on the Sony A7 III.

To really squeeze the best video quality out of the Sony A7S III, you'll want to shoot in the flat S-Log3 profile, as that provides the most dynamic range. But a quicker alternative is the S-Cinetone profile, which comes with much of the saturation and contrast baked in. It's worth familiarizing yourself with the quirks of these two profiles, as both have different dual native ISOs – for S-Log3 they're at ISO 800 and ISO 3200, while the ones for S-Cinetone are much lower at ISO 125 and ISO 500.

This gives the Sony A7 IV a lot of flexibility and depth for different shooting situations, marking it out as a true hybrid camera that's pretty much the equal of the Sony A7S III if you don't need high frame-rate modes. But if you're relatively new to video, the excellent autofocus means it's also easy to shoot some excellent video without delving into any color grading, like the sample clips above.

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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)
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Sample photo taken in London on the Sony A7 IV camera

(Image credit: Future)

The A7 IV's in-body image stabilization (IBIS), which now claims up to 5.5-stops of compensation, also lets you shoot with shutter speeds as low as 1/10sec and still get pretty sharp results. This is also a potential bonus for those who regularly use polarizing filters, because it allows you to handhold the camera rather than reach for the tripod. 

Should I buy the Sony A7 IV?

The Sony A7 IV camera sitting on a wooden bench

(Image credit: Future)

Buy it if...

Don't buy it if...

Sony A7 IV: also consider

If our Sony A7 IV review has you wondering about alternatives, here are three rivals to consider.

Canon EOS R6
With a similar price to the Sony A7 IV, the EOS R6 is its closest rival. The main difference between the two is burst shooting speeds, with the EOS R6 hitting speedy 20fps top speeds. That said, the A7 IV offers a 33MP resolution that's better for cropping than the 20MP EOS R6.

First reviewed: March 2022

pdfFiller review
1:30 am | February 3, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

pdfFiller is designed to help businesses deal with PDFs documents, from the basics such as splitting or merging files, to converting files to and from that format, editing PDFs, signing them, password protecting them, and more.

pdfFiller is made by airSlate Inc, an American software company. airSlate maintains its headquarters in the city of Brookline, Massachusetts. This service is part of the airSlate Business Cloud, a software suite for enterprises to create and manage documents. We put the latest version to the test, to see how it compares to the best PDF editor software out there. 

pdfFiller: Plans and pricing

airSlate's pdfFiller during our review

You can check out the wares by selecting a subscription plan as this grants you 30 days to explore before the first payment kicks in (Image credit: airSlate)
  • Various options are open to you, all dependent on price, and the more you pay, the more features you get. No free plan though, but a free 30-day trial should help mitigate that

Since pdfFiller is an online service, you get to access its wares via a subscription. There are no free tiers available, but any plan you choose comes with a free 30-day trial, which should give you enough time to kick her tires and see how she runs.

For $8 a month (on a yearly contract), or $20 on a month-by-month basis, ‘Basic’ gives you, well, the basics: you can edit documents, such as erasing sections, highlighting others, merging files, and converting PDFs to Word; you’re able to access your documents online, or through a desktop app (for Mac and Windows), and have the support staff get back to you in a day.

‘Plus’ take it up a notch for $12 a month for a year, or $30 each month. Its additional features include being able to create templates, insert fillable fields, password protect documents, get access to an iOS and Android app, and have customer support get back to you within 30 minutes.

And finally there’s ‘Premium’ which adds the ability to sign docs and get others to sign them as well, offers a library of US legal forms, manage users and permissions, collect payments, set up custom branding, and gets you instant support, all for $15 a month for a year, or $40 each month.

As mentioned above you can explore these features without giving the company your payment details, but rest assured no money will be taken for the first 30 days.

You can check out pdfFiller from airSlate by clicking here.

  • Score: 4/5

pdfFiller: Interface

airSlate's pdfFiller during our review

The interface may not be original, but it’s clear and simple to understand (Image credit: airSlate)
  • A busy, yet easy to navigate interface that makes it easy for you to upload your documents, templates and contacts, and have access to them wherever you are, whether through a web browser, a desktop app or through your iPhone or Android device (as long as you’ve chosen the plan that includes those, of course)

Having logged in, you’ll be able to access pdfFiller either online, or by downloading an app. The concept is pretty much the same, as whichever option you use, your documents will be uploaded to pdfFiller’s servers, enabling you to work on them wherever you have access to a computer or web browser.

Upload a document and you’ll be able to interact with it within seconds. In that respect it makes for a great and easy interface: no matter where you are, as long as your documents are with pdfFiller, you’ll be able to get access to them, online or via a dedicated app.

The sidebar on the left lets you see your documents, templates, contacts and more, while the rest of the interface is dedicated to whichever menu you’ve selected in the sidebar. It’s all pretty simple and straightforward. 

You’re able to import your contacts from Google or add them manually, and your documents can be uploaded to pdfFiller as mentioned above, or accessed from one of four online storage solutions: Dropbox, Google Drive, Box, or OneDrive. It shouldn’t take you any time at all to understand your way around.

  • Score: 4/5

pdfFiller: Tools

airSlate's pdfFiller during our review

You have full editing access to a PDF - you can highlight text, redact paragraphs, edit the original content (one line at a time), and so on (Image credit: airSlate)
  • All the tools are available in one place, which is great for efficiency and eases workflow. They’re all easy to use, and do their job as expected. A great interface, with good, powerful tools

What we really appreciated is the fact that once you’ve opened a document, you can do pretty much everything you need to directly from there. When you consider the fact that many of pdfFiller’s competitors require you to access specific tools one at a time, having to close the document first, and reopen it in that new tool to continue working, being able to do it all in one go sure feels like a breath of fresh air. It feels like the interface is working for you, rather than you having to work against it.

All the tools you’re looking for are there: you can re-order pages, and delete others straight from the thumbnail sidebar on the left. Should you need additional options, select ‘more’ from any of these thumbnails to reveal the ‘rearrange pages’ popup window from which you can also add and duplicate pages, along with what you could already do in the sidebar.

The rest of the tools can all be found at the top of the page, in a row. You can add text boxes, images, ticks and crosses, draw on the page, and more. It’s all very simple: select the tool, and apply it wherever you wish.

And as with true premium PDF services, you’re able to alter a PDF’s existing content, one line as a time. It’s not ideal as we’d prefer services that allow you to select entire paragraphs instead, but it works fine to change the odd word, or fix a typo here and there. Problems can occur should your alterations need to be more extensive.

Signatures are a simple matter of selecting the ‘sign’ tool, and placing it wherever it needs to be on the page. You can even resize it at will.

When it comes to redaction, you have an ‘Erase’ and a ‘Blackout’ tool. They both do the same thing: block out a portion of the text, either in white or black, preventing a reader from seeing those sections, and more importantly, preventing them from selecting the text that is now redacted.

Even better, your modifications are saved automatically which means that you can make changes on one device, and when you check on the other, those alterations are already reflected there. It makes for a seamless experience.

  • Score: 4.5/5

Should I buy pdfFiller?

airSlate's pdfFiller during our review

Reordering or deleting pages can be done straight from the thumbnail sidebar or via the ‘Rearrange Pages’ section (Image credit: airSlate)

Buy it if...

You’re looking for a powerful and well implemented PDF editing service which you can access online, via a desktop app, or through your iPhone and Android device.

Don't buy it if...

You don’t need so much control over your PDFs, and you certainly don’t want to be saddled with yet another subscription package.


For more PDF recommendations, we tested the best Adobe Acrobat alternatives.

IDShield review
12:16 am |

Author: admin | Category: Computers Gadgets Pro Security | Comments: Off

Our series on identity theft protection apps will evaluate the features, pricing options, competition, and also the overall value of using each app. However, these are not full hands-on reviews since evaluating identity theft protection apps is almost impossible. It would require several months of testing, purposefully hacking accounts to see if the protection app works, handing over personally identifiable information, performing multiple credit checks, and risking exposure of the reviewer’s personally identifiable information.

Preserving our identity's safety is paramount for various personal achievements, including maintaining a spotless record, a stellar credit history, and a clean criminal background. It serves as a foundation for financial well-being, facilitating employment opportunities, vehicle and home purchases, and even securing bank loans for ventures like starting a new business. However, in recent times, we have witnessed a surge in online activities, particularly during the pandemic. Remote work, video chat platforms, Slack communication, and endless website browsing have become commonplace.

The threat of identity theft looms over individuals in the digital age, capable of causing catastrophic disruption and financial devastation. While many people hope to never fall victim to this crime, the reality is that it can happen to anyone, regardless of their prudence or precautions. Identity theft occurs when someone unlawfully obtains and uses another person's personal information, such as their name, address, social security number, or credit card details, for fraudulent purposes. The consequences of identity theft can be far-reaching and long-lasting.

One of the most immediate impacts of identity theft is the inability to access financial resources. Banks and lenders may suddenly deny loans or credit applications due to the compromised identity. This can make it difficult for individuals to purchase homes, cars, or even secure essential personal loans. Additionally, identity theft victims may find their existing accounts frozen or compromised, preventing them from accessing their own funds and paying bills on time.

Employment opportunities can also be jeopardized by identity theft. During background checks, employers may uncover discrepancies or red flags associated with the victim's stolen identity. This can result in job rejections or termination, leaving individuals without a source of income and struggling to provide for themselves and their families.

The emotional toll of identity theft can be equally devastating. Victims often experience feelings of violation, anger, and helplessness. The process of restoring one's identity and repairing damaged credit can be time-consuming, costly, and emotionally draining. Identity theft can also lead to social isolation as victims may lose trust in others and become wary of engaging in everyday activities that involve sharing personal information.

In a world where identity theft poses a significant threat, proactive measures for safeguarding personal information have become essential. Individuals can take steps such as utilizing robust passwords, implementing two-factor authentication, and exercising caution when sharing sensitive data online. Regularly monitoring credit reports and bank statements enables timely detection of suspicious activities. Furthermore, identity theft protection services offer additional security layers and assistance in the event of identity theft, making them a worthwhile investment for individuals seeking peace of mind and enhanced protection from this growing menace.

If you're concerned about identity theft, IDShield is worth considering. The product emphasizes fraud intervention, using licensed private investigators to work on your behalf. You just grant them Power of Attorney, and they handle the credit agencies to restore your good name. However, we have concerns with this approach, as we believe an identity theft protection app should focus more on preventing fraud rather than dealing with it after the fact. Additionally, unclear explanations on the website can create confusion about what the product actually offers.

IDShield pricing and plans

(Image credit: IDShield)

Plans and pricing

One of the key selling points of IDShield is its affordability compared to other identity theft protection apps. The basic plan, priced at $14.95 per month for an individual, provides $1 million of insurance protection for financial restoration, lost wage compensation, expert consultations, and credit monitoring through a single credit bureau. The higher-tier plan, priced at $19.95 per month, extends credit monitoring to all three major credit bureaus. While the main difference between the two plans is the scope of credit bureau monitoring, the rest of the features remain the same. This simplifies the decision-making process and makes the lower-tier plan more appealing because it offers substantial protection at a more affordable rate.

For families seeking financial security, the family plan offers two options: one credit bureau coverage for $29.95 or three credit bureaus for $34.95. This plan extends protection to the policyholder, a loved one, and up to ten dependent children.

The fees of IDShield are lower compared to its two main competitors in the market. Norton LifeLock has a tiered pricing structure that can be confusing, with its $30 per month plan offering $1 million insurance protection. IdentityForce, on the other hand, costs $17.99 per month for similar protection. IDShield's website does not mention any discounts for annual plans, but it does provide a 30-day free trial. All IDShield plans include Trend Micro Maximum Security for malware protection, Trend Micro’s VPN Proxy One, and a password manager, making it a comprehensive security solution for a generous up to 15 devices that should cover most user’s needs.

Interface

Before discussing the desktop and mobile apps, it's imperative to highlight the IDShield website. Unlike other apps that can be downloaded and used right away, identity theft protection requires some self-education. Understanding the field of identity theft, including how criminals can harm your reputation, destroy your credit, and even impersonate you to commit crimes, is essential.

Despite its efforts, IDShield encounters some obstacles in conveying critical information. The primary website provides descriptions of the app's features, but the "See more" option that elaborates on additional functionalities is easily overlooked due to its diminutive size.

Furthermore, the consultation feature's description lacks specifics, leaving out crucial details. It merely states that “We monitor your personal and financial information 24/7. When we detect fraud, we work to restore your identity quickly.” However, without some more specifics, it fails to provide any meaningful information about the restoration process or the actual steps taken to return consumer reports and other records to their pre-theft status. This generic description leaves potential customers with some unanswered questions and an unclear understanding of the services provided.

Mobile app

Within the app, just like in other sections, there's a lack of detailed explanations about the features' functionality. In contrast, Norton LifeLock excels in presenting options in a dashboard layout, similar to a wizard. It clearly indicates the remaining steps or the number of accounts that require configuration.

IDShield places too much emphasis on your credit score. Some of the information intended to explain features actually ends up explaining general credit monitoring concepts. This issue persists not only in the desktop app but also in the mobile apps for iPhone iOS and Android.

IDShield Features

(Image credit: IDShield)

Features

IDShield lacks substantial features, except for the consultation with licensed investigators. This service primarily addresses issues that arise after identity theft has already occurred. The app monitors credit bureaus and sends alerts for credit-related problems, allowing users to address them promptly before they become severe, such as a low credit score. However, some of these features are repetitiously listed, causing inconvenience.

On the IDShield website and in a feature comparison document, "Unlimited consultation" and "Licensed private investigators" are listed. However, these phrases essentially convey the same idea. Another example is social media monitoring, which is not as impressive as it seems. It primarily tracks illicit images, drug references, and foul language, but it does not monitor for account hacking.

IDShield excels in its vigilance in safeguarding your identity. While Norton LifeLock offers superior tools for identity protection, IDShield surpasses it in monitoring the usage of your personal information, such as your address, phone number, and other identifiable details. IDShield's capabilities extend to tracking public court records and detecting pay-day loan fraud attempts made with your name and identity.

One standout feature of IdentityForce is its capability to alert users when a registered sex offender moves into their neighborhood. However, it's worth noting that the app currently lacks the ability to notify users if a sex offender attempts to steal their identity. This could be a valuable addition to the app, as it would provide users with a more comprehensive identity protection solution.

Support

IDShield understands that customers may have questions or concerns about their services, and they offer multiple support channels to ensure timely and convenient assistance.

For immediate assistance, customers can call IDShield's dedicated phone support line at 1-888-494-8519. Phone support is available from Monday through Friday, from 7 AM to 7 PM Central Standard Time (CST). Customers can speak directly to knowledgeable representatives who are trained to address a wide range of issues, from account inquiries to technical support.

For customers who prefer written communication, IDShield offers email support at Idshield@legalshield.com. Customers can send detailed queries or concerns to this email address anytime, and they can expect a response within 24 hours. This option is particularly suitable for non-urgent matters or complex inquiries that require more comprehensive explanations.

IDShield's website features a live chat option for customers who prefer real-time assistance. The live chat function allows customers to connect directly with a support representative and have their questions answered promptly. This option is available during business hours, and customers can initiate a chat by clicking the "Live Chat" button on IDShield's website.

In addition to these support channels, IDShield also provides a comprehensive knowledge base and frequently asked questions (FAQs) section on their website. Customers can find answers to common questions, troubleshooting tips, and other resources without contacting support directly.

IDShield's commitment to customer satisfaction is evident in their diverse support options. By offering phone, email, and live chat support, IDShield ensures that customers have convenient and accessible channels to resolve their queries and concerns.

The competition

In the realm of identity theft protection apps, IDShield faces off against its primary rival, Norton LifeLock, the industry's dominant force. Norton LifeLock features a thoughtfully-designed dashboard that clearly presents each feature and guides users through the configuration process. This design makes it easy to track progress and monitor settings. IdentityForce, another contender, provides additional value with alerts regarding sex offenders who might attempt identity theft.

While IDShield offers the valuable service of allowing users to enlist experts to resolve credit and identity issues through power of attorney, specific details regarding their services are limited. Notably, repairing compromised credit and identity may be less advantageous than proactive protection. However, having a dedicated team working on fraud cases can be beneficial. In terms of cost, IDShield tends to be more affordable than some competitors, making it a viable option if the primary focus is credit protection.

Final verdict

IDShield might benefit significantly from rebranding with a more suitable name. Given that its primary focus lies in collaborating with investigators to handle fraud cases, a name like "IDRestore" would align more closely with its core function. This strategic shift in nomenclature would provide a clearer and more accurate representation of the services offered by the app.

Moreover, when compared to its competitors, IDShield stands out as a cost-effective option. Its pricing structure makes it an accessible choice for individuals and families seeking protection against identity theft. The low cost associated with IDShield makes it a practical solution for those who prioritize financial security without breaking the bank.

Despite its affordability, IDShield doesn't compromise on the quality of its services. It employs robust security measures and advanced technologies to safeguard users' personal information. The app's user-friendly interface and comprehensive features make it easy for users to monitor their credit reports, detect suspicious activities, and receive real-time alerts.

By combining a competitive price point with effective identity protection services, IDShield offers an attractive value proposition. Its commitment to providing affordable yet reliable solutions makes it a compelling choice for individuals and families looking to safeguard their personal information in an increasingly digital world.

Take a look at our full guide to the best identity theft protection

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