Apptivo is cloud-based software consisting of a series of apps designed to help businesses thrive, including a customer relationship management (CRM) platform.
With its intuitive interface and scalable functionality, Apptivo is a good option for small- to medium-sized businesses looking to grow, with enough advanced features to appeal to larger enterprises. In this Apptivo review, we evaluate how this CRM compares with some of the best CRM software on the market.
Apptivo review: Snapshot
Apptivo offers a scalable CRM platform that will grow with your business, enabling you to build a CRM solution that suits your specific business needs. Apptivo’s unique app structure is its key strength, as it gives the platform a level of customization and scalability that makes it relevant to SMBs as well as enterprises.
Whether you’re looking for a feature-rich CRM with project management tools, a marketing suite, or finance tools, Apptivo’s apps can cover it. Compared to competitors Insightly and Zoho, Apptivo also works out as more cost-effective, although its free starter plan is weaker than those of other offerings. It also boasts excellent customer service
With all of the essential CRM features you might need on a daily basis at a low price, Apptivo is certainly worth considering if you’re in the market for a versatile CRM platform to help your sales team thrive.
Score: 4.5/5
Read on for the full review.
Apptivo’s competitors
Apptivo: Key features
Apptivo boasts an easy-to-use, intuitive interface that makes it an attractive CRM solution, giving you the option to customize the main navigation menu and page layouts to your liking. The CRM has a unique structure, consisting of a series of apps that bundle together related tools, with more expensive price plans giving you access to a larger number of apps.
The apps cover everything from lead management to project management to invoicing. Apptivo's starter plan gives you access to eight CRM apps, while the enterprise plan offers access to 65 apps that go beyond standard CRM functionality to include marketing, HR, finance, and supply chain features.
The main benefit of Apptivo's unique app structure is that it makes the CRM incredibly customizable and scalable for growing companies, especially those looking to coordinate different areas of the business through one system. However, the sheer breadth of customization on offer may also be overwhelming for some, as the initial setup can be challenging and time-consuming.
Apptivo: Highlights
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Apptivo CRM has a unique structure made up of apps (Image credit: Apptivo)
Apptivo boasts an intuitive, friendly interface (Image credit: Apptivo)
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Apptivo enables you to use your CRM on the go with the mobile app (Image credit: Apptivo)
Alongside the Apptivo apps, there are over 40 integrations with third-party apps available, including Google Workspace, Office 365, and Slack. The Google account integration is particularly useful, as it enables automatic syncing of contacts, tasks, calendar appointments, and documents between the two systems.
Despite this, the range of Apptivo's third-party integrations is lacking in comparison to competitors such as Insightly, which offers over 250 third-party integrations.
In terms of CRM functionality, Apptivo offers a robust CRM platform with advanced functionality in lead and opportunity management. The system supports multiple sales pipelines, custom reports and dashboards, automated workflows, product catalogs, mass emailing, and more.
There are also various ways to capture new leads, from inputting them into the system manually to bulk importing contacts. You can also embed a lead capture form on your website or automatically create leads when people email to a specific object.
Another key advantage of Apptivo is its mobile app, which enables you to manage your contacts, opportunities, tasks, and projects from your phone.
Apptivo: What’s new?
Apptivo releases new updates on a weekly basis, publishing detailed explanations of these updates in regular blog posts. Most of these changes involve small improvements to Apptivo apps, offering additional customization options and useful new features.
One of the recent features that has been added is a de-duplication function that prevents you from importing duplicate records. There's also a new automated schedule report feature that enables you to automatically send scheduled reports to recipients via email.
As well as adding new features, Apptivo is continuing to grow its range of third-party integrations and extend the functionality of existing integrations. In a recent update, Apptivo announced an extension to its Quickbooks online integration to enable enhanced syncing.
Apptivo: Pricing
Apptivo offers a free starter plan, and four paid price plans ranging from Lite (the basic plan) to Enterprise (most advanced). Plans can be billed monthly or annually, with a 20% saving on annual billing. All prices shown in the table below are per user.
Compared to key competitors such as Insightly and Zoho, Apptivo is a very cost-effective CRM solution, representing excellent value for money. However, you should be aware that the free starter plan is very limited, and does not include most essential CRM features. For a fully functional CRM, we recommend choosing a paid plan.
Testing Apptivo
To effectively evaluate Apptivo against its competitors, we tested some of the CRM’s key features and selling points from the perspective of a new user. An intuitive interface and responsive customer support can make a big difference when you’re considering which CRM is right for your business.
Is Apptivo easy to use?
Apptivo offers a user-friendly experience and a customizable interface (Image credit: Apptivo)
Apptivo offers a relatively user-friendly experience, with most features categorized under two main navigation menus. Although it may take some time for beginners to learn where everything is, when you’re familiar with the interface it’s generally pleasant and easy to use.
Once logged in, you start off on your agenda page, which works similarly to an Outlook calendar and shows you all of your upcoming tasks and appointments. You can switch between different views to see only upcoming tasks or only overdue tasks.
Along the side navigation are several project management tabs to help you manage your workload, such as tasks, emails, notes, follow-ups, work queue, and news feed. The top navigation is where all of your apps are organized into their relevant functions: CRM, marketing, financials, etc. This menu will look different depending on which apps you’ve installed. Here, you can delve into the CRM functions and add new records with relative ease.
While some functions, such as reports and dashboards, may be a little harder to find, the great thing about Apptivo is that the interface is very customizable. Although this process of customizing apps and layout may be initially challenging, it does reap rewards later on, as it means being able to personalize this CRM to suit your needs.
Apptivo’s web-based CRM system also boasts fast page-load speeds. When tested on Google PageSpeed Insights, it achieved a score of 91 out of 100 for desktop, which is considered excellent. This test was conducted on a MacBook Air with a 1.6GHz Intel Core i5 processor and an internet speed of 33Mbps.
Apptivo: Customer service
Apptivo offers excellent live customer support options (Image credit: Apptivo)
As well as a comprehensive knowledge base, Apptivo offers 24/7 customer support on all paid plans through email and live chat. In addition, it offers live phone support on weekdays.
To test the responsiveness of Apptivo's customer support, we engaged with the live chat, asking a few simple questions about the interface. We received instant replies from a knowledgeable and friendly support rep, who gave clear answers and directed us to further resources on the knowledge hub.
Overall, Apptivo offers an excellent level of customer support.
Apptivo: Alternatives
Apptivo’s paid plans prove tough to beat in terms of value for money. While competitor Insightly offers fantastic project management tools and an impressive range of third-party integrations, it comes at a steep price, with fewer CRM features on the basic plan.
That said, Apptivo boasts superior opportunity and pipeline management, and is well known for its exceptional reporting. This makes it great for larger pipelines, where advanced analytics can bring good insights.
Zoho CRM is another close competitor, and is a match for Apptivo in terms of customizability. However, it offers fewer project management tools in comparison to both Insightly and Apptivo, and is more expensive than the latter.
Where Zoho stands out from Apptivo is its starter plan. While Apptivo’s free offering is limited to lead and contact management, Zoho offers these features plus deal management, workflows, reporting, and more.
Apptivo: Final verdict
Overall, Apptivo is a strong contender in the CRM market, both for SMBs and enterprises. Compared to its competition, it’s highly cost-effective and offers a comprehensive set of advanced features for its price, including mass emailing, workflow automation, multiple sales pipelines, and custom dashboards.
It also offers a great user experience, with an intuitive and customizable interface, although the initial setup may be challenging due to the breadth of customization options.
Apptivo’s unique app structure makes the platform scalable and customizable for larger organizations, enabling you to build a CRM that suits your business needs exactly. Project management tools, invoicing features, and marketing functions can all be added with an Apptivo app.
Though it would be nice to see Apptivo offer more third-party integrations, it seems that the company is very proactive about updates, and these are likely in the works.
Finally, compared to many of its competitors, Apptivo offers some of the best customer support we’ve encountered, with a live chat option that enables you to speak to a support rep 24/7.
For all of these reasons, we recommend Apptivo as a versatile all-in-one CRM solution that will grow with your business and foster collaboration to close deals more effectively.
Namecheap is best known as a popular domain registrar, where you find and buy whatever dot-com or other name you'd like to use for your website. According to Domainstate, it handles more than 12 million domains: only GoDaddy has more.
But there's much more to Namecheap than domains. The company has a wide range of web hosting products, covering everyone from bargain-hunting first-timers to demanding business users.
Recent additions include Namecheap's own CDN (content delivery network), a technology which accelerates your website speeds for visitors all around the world. The company even has a budget VPN to keep you safe on public Wi-Fi, and allow you to access regional content from other countries.
Namecheap's range starts with low cost and easy-to-use shared hosting, a perfect choice for first-timers and less demanding websites.
WordPress hosting comes optimized for WordPress, adding valuable site management features and delivering extra speed.
VPS and dedicated hosting gives you maximum performance. It's also more complex to manage, and normally a lot more expensive, making these a better choice for business users. But Namecheap does have some low-priced options which make the technology available to everyone (more on that below).
Next, we'll look at each type of hosting in turn, and find out more about what they offer, and which hosting type is best for various common uses.
Namecheap's shared hosting plans start off incredibly cheap though they do increase in price upon renewal (Image credit: Namecheap)
Namecheap shared hosting
Opting for a shared hosting plan means your site will be hosted on a single server along with many others. That's great for speed, as the server costs are shared across multiple accounts. It hurts speed, because you're also sharing the server's CPU, RAM and network connection, but decent shared hosting plans can still often manage tens of thousands of visits a month.
Namecheap's shared hosting range looks, well, seriously cheap, with headline prices starting at just $1.88 a month over two years ($4.48 on renewal).
A good set of core features includes a free domain, free migration, a bundled website builder, unlimited bandwidth and a minimum of twice-weekly backups. Softaculous is on hand to speedily install WordPress and 150+ other apps, and cPanel has all the power you'll need to manage your web space.
Even the cheapest plan supports hosting three websites, too (the others allow unlimited sites). Most providers only allow a single site on their starter shared plan.
The main catch is SSL only comes free for the first year with all the shared plans. After that, it's a chargeable extra. This isn't expensive at $5.99 a year ($6.99 on renewal), but it does mean Namecheap's shared hosting isn't quite as cheap as it looks.
If that's a concern, consider Hostinger and HostGator. Both have starter prices under $3 a month, also with some compromises, but SSL comes free forever.
(Image credit: Namecheap)
Namecheap WordPress hosting
WordPress is a hugely popular website creation platform, easy for beginners to use, yet powerful enough to build huge business websites and leading-edge web stores.
As we've discussed above, you can explore WordPress hosting with Namecheap's shared account. If you're building a very simple website, you're looking for a bargain, or you'd just like to learn the WordPress basics and find out what it could do, the shared hosting route makes a lot of sense.
Namecheap's EasyWP plans are fractionally more expensive, but add more resources and are specially optimized to deliver better WordPress speeds (Namecheap says they're at least three times faster than regular WordPress on its shared hosting account.)
EasyWP Starter has 10GB storage, a free CDN (Content Delivery Network) to boost performance, and supports a single site with up to 50K visitors a month. It looks cheap at $2.08 a month on the annual plan, $2.91 on renewal, although there is one catch: there's no SSL, which adds at least $0.50 a month with Namecheap's most basic certificate.
The other EasyWP plans include SSL for the lifetime of the plan (not just the first year), and add more storage and resources. The top-of-the-range EasyWP Supersonic plan can manage a mammoth 500K visitors a month, but it's still good value at $4.57 a month on the annual plan, $9.07 on renewal.
The EasyWP range could be a smart choice for WordPress newcomers with simple websites and not much cash to spend. Even the monthly billing option is great value. Sign up with EasyWP Starter, the first month is free, and you'll pay only $4.88 a month after that. That's three months to learn WordPress and test the service, all for under $10.
The plans have some weaknesses, too. They support creating only one website, and you don't get the same range of WordPress-oriented features that we see with the best competition.
If Namecheap doesn't have the power you need, take a look at A2 Hosting's Managed WordPress range. The JUMP plan is more expensive ($22.99 on the annual plan), but gets you 250GB of fast NVMe storage, free SSL, premium backups, and support for five WordPress sites, a far more capable choice for advanced users.
Elsewhere, business WordPress users should check out Bluehost's WP Pro range, which adds marketing and SEO tools to the managed WordPress hosting mix. And if you're after the maximum hardware power, InMotion Hosting has WordPress products for VPS and dedicated servers.
(Image credit: Namecheap)
Namecheap VPS hosting
Virtual Private Server (VPS) hosting is faster and more configurable than shared hosting. But it's also relatively expensive, and more complex to set up and manage, which means it's not an ideal choice for novice users with simple, low-traffic sites.
If you're an expert or have a more demanding website, though, it's a very different story. A good VPS can give you huge control over your server, and the power to handle hundreds of thousands of visits a month, sometimes for less than the cost of high-end shared hosting.
Namecheap's VPS hosting starts at $6.88 a month billed annually for a 2 CPU core, 2GB RAM, 40GB storage and 1TB bandwidth system. While that looks cheap, keep in mind that it's an unmanaged system, which means you're left to run the server yourself (add, install and update software, restore a failed server, and more.) You don't even get a control panel.
Managed VPS is easier to use, but also more expensive. The unmanaged Quasar plan is $15.88 billed monthly for a 4 core, 6GB RAM, 120GB storage and 3TB bandwidth system. Adding full server management and cPanel lifts the price to $50.76 (and you can add $1.50 a month if you need Softaculous to install WordPress or anything else).
Namecheap's top-of-the-range Magnetar VPS plan is more powerful, with 8 CPU cores, 12GB RAM, 240GB storage and 6TB bandwidth. It's $28.88 billed monthly for an unmanaged system, rising to $63.76 with the managed option.
The major advantage of Namecheap's VPS range is its price. We often recommend Hostwinds' extensive VPS range, but what do you get for $29 a month there? Two CPU cores, 6GB RAM and 100GB storage, a far less capable system.
The problem with Namecheap is it only has three VPS plans, and they're not as configurable as the best of the competition. If Namecheap's choices don't suit your needs, you'll find far more appealing deals elsewhere.
If you're on a budget, IONOS' basic VPS starts at $2 billed monthly, for instance. It's as basic as a VPS gets (1 core, 512MB RAM), but ideal as a cheap way to learn how the technology works.
At the other end of the market, Liquid Web's VPS hosting is crammed with features, with great support, and is mostly for demanding business users.
If you just need maximum choice, check out Hostwinds. It has both cheaper and more powerful plans than Namecheap, they're more configurable, and every VPS is available in Linux and Windows flavors. That's what we call comprehensive.
(Image credit: Namecheap)
Namecheap dedicated hosting
Opt for shared or VPS hosting and you're forced to share your web server with others. Sign for a dedicated package, though, and it's entirely yours. RAM, CPU time, the network connection, it's all reserved for your website only, so you'll never again be slowed down by what's happening with other accounts.
Namecheap used to offer only a handful of dedicated server deals, but right now there are 44, more than many competitors. There's something for everyone, with prices starting low at under $50 billed monthly for an unmanaged 4 core, 8GB RAM system, rising to around $250 for a 16 core CPU with 128GB RAM and fast-as-it-gets 4 x 1.92TB SSD NVMe storage. All plans include free site migration and a 99.99% uptime guarantee.
As with VPS hosting, the lowest prices are for unmanaged systems (you must run the server yourself.) Choosing the Complete Management option (Namecheap maintains the server for you) with a cPanel Solo license adds around $65 to the server cost (billed monthly.) But that's still great value, especially as there's no setup fee, and you can pay significantly more elsewhere.
The main issue with Namecheap is the lack of configuration options. You can't take a base server and pay extra to add more RAM, or an extra backup drive, for instance: what you see is more or less what you'll get. There's still no Windows hosting option, and servers are only available in the Arizona data center: you can't choose the UK or Netherlands.
If you don't have any special configuration needs, and you're looking to run a high-traffic or business-critical site where speed and reliability are vital, then Namecheap's lengthy list of base servers and great value should earn it a place on your shortlist.
Also consider IONOS. It doesn't have as many server plans, but there are some very cheap managed and unmanaged deals, and other options you won't find at Namecheap (Windows hosting on some servers, storage servers with up to 48TB storage and US or Europe data centers).
Elsewhere, both A2 Hosting and InMotion Hosting have a wide range of managed and unmanaged plans, with unusually flexible billing to keep costs down (1, 3, 6 and 12 months.) And if you're looking for real power, check out Liquid Web. Its high-end servers can handle just about anything, and the company's 100% uptime and power guarantee (and excellent support) should get you an ultra-reliable service.
Bundled with shared hosting, Namecheap's no-code website builder allows you to easily create a website thanks to the inclusion of over 200 templates (Image credit: Namecheap)
Does Namecheap have a website builder?
If you don't have a website yet, and WordPress looks too complicated, a website builder could be the answer. Choose a starting design from a site gallery, then add content to a page by dragging and dropping text, images, maps, contact forms and more.
Namecheap includes a free website builder with its shared hosting packages. This has 230 templates of various types (business, blogs, food, more), and a decent selection of widgets allows you to add plenty of content to your site: image galleries, maps, forms, blogs, products listings, payment buttons and more. It's not a bad product, especially for free, and provides an easy alternative to WordPress for simple site-creating tasks.
Namecheap also has a paid website builder called Visual. Answer a few questions, upload an image or two, choose a color scheme and Visual automatically creates your site. You can then replace the default text with your own, and add pre-built blocks to insert new content, such as forms and photo galleries.
Namecheap doesn't stop with the website. Bonus free tools allow you to create a logo, design business cards and more.
This isn't the most powerful of website builders (there's no web store support, for instance), but it's enough for simple personal sites, and the price is right. Visual is $3.88 billed monthly, with a free SSL certificate, 99.99% uptime, and support for creating a single site. There's a free .contact, .design or .xyz domain, too, though beware, .com, .net and other top-level domains must be purchased separately.
HostGator's Gator website builder and Hostinger's Zyro have more features, and support adding a web store. They're cheap in the first term, too (Zyro is priced from $2.99 a month), although the best deals require long-term contracts, and the prices jump on renewal.
Sign up for Namecheap's shared hostin and you'll get a copy of Softaculous (Image credit: Namecheap)
Can I build a web store with Namecheap?
Namecheap doesn't have any specialist ecommerce products, at least yet (we suspect the new Visual website builder will add something soon), but you're free to build a web store using any of the company's shared, dedicated or VPS hosting plans.
Sign up for shared hosting, for instance, and you'll get a copy of Softaculous. It's a capable platform which can help you install OpenCart, PrestaShop, WooCommerce or other ecommerce systems. Namecheap doesn't give you any special tools or store-building support to point you in the right direction, so you'll have to learn the basics yourself, but it's not too difficult (if you know your way around WordPress, you can learn WooCommerce.)
If you're looking for something simpler, try HostGator's Gator or Hostinger's Zyro website builders. Both make it easy to create a site, and have the option to add a web store. Bluehost's WooCommerce plans are a good mid-range alternative which add a bunch of useful business-friendly marketing extras, and Wix has great templates, piles of features, and the power to build almost anything.
(Image credit: Uptime)
How fast is Namecheap?
We measure a hosting provider's performance by signing up for a shared hosting account, installing a simple WordPress site, then putting it through a series of intensive tests.
First, we have monitoring service Uptime.com attempt to access our site every five minutes, logging the results and how long the server takes to respond each time. Namecheap scored a perfect 100% uptime, and its average response time was an acceptable 0.436 seconds (that's a very mid-range 8th fastest in our last 15 tests).
We used GTmetrix to test the uptime and response time of Namecheap's main site (Image credit: GTMetrix)
Next, we use GTmetrix to access a sample page and calculate how long it takes for the main content to load, a figure technically known as Largest Contentful Paint, or LCP. The lower the LCP, the faster your pages are likely to appear in the browser, and the happier your visitors should be.
Namecheap's LCP was a little slower than average at 0.789 seconds, ranking the company 11th in our last 15 reviews (most providers score around 0.6 to 0.8 seconds.) That's a little disappointing, but it's still an acceptable time, and way ahead of some of the budget competition (the last placed iPage scored 1.6 seconds).
One-off load times are important, but it's also important to know how a site copes when it's really busy. We used the stress-testing site k6 to unleash 20 simultaneous visitors on our test site and watch what happens.
Namecheap's results were a little below average, with the site handling an average 12 requests per second and a peak of 16.33. (Most providers averaged 14-16 requests per second and peaked at around 20.)
Our tests suggest Namecheap delivers at best lower mid-range shared hosting performance. But although it's trailing the speed leaders, Namecheap's times would be perfectly acceptable for many sites, and there's more than enough power here for many personal and small business sites.
(Keep in mind that our figures and comparisons only relate to shared hosting plans. If you're shopping for VPS, dedicated or other plans, you may see entirely different results.)
Easy to use cPanel (Image credit: Namecheap)
How easy is Namecheap to use?
Namecheap's account control panel looks a little cluttered at first glance, with lists, and sidebars, and menus and icons everywhere you look. But spend just a moment exploring, and it begins to make a lot more sense.
There's a list of your domains over here, for instance, hosting panels over there, and some of these pages are hugely useful. Visit your hosting plan's Manage panel, for instance, and you'll find its disk space and bandwidth allowance; server hostname, IP address and data center; cPanel Launch button and shortcuts; usage stats, auto-renewal settings, a Cancel button and more.
That's a huge improvement on many providers, where key settings and options are scattered around, and you can spend an age trying to find the features and details you need.
You'll probably spend more time managing your website rather than your hosting plan, of course, but Namecheap scores here, too. While IONOS, iPage and some other hosts try to cut corners by providing their own custom management tools, Namecheap uses industry standards such as Softaculous to install and manage WordPress, and cPanel to set up your domains, emails and just about everything else.
This is good news, for a couple of reasons. First, it's a guarantee of quality (that's how these tools got to be industry standards.) But mostly, it makes life easier for everyone. If you've ever used cPanel or Softaculous before, you'll feel at home here immediately. And even if you haven't, the time you spend learning the cPanel basics won't be wasted. If you move from Namecheap in a few years, there's a good chance your next provider will also use cPanel, and you'll already know how to do all your most important hosting tasks.
You can find how-to videos, guides and more in Namecheap's help center (Image credit: Namecheap)
What is Namecheap's support like?
Namecheap has 24/7 support via its website, live chat and ticket (there's no telephone support).
The web knowledgebase is a vast collection of articles organized into common hosting categories: email, SSL certificates, domains, EasyWP (Namecheap's WordPress range), and more.
Choosing a section like WordPress displays articles in subsections: Getting Started (Dashboard Overview, How to create a website etc.), WordPress migration, plugins and themes (How to install a new theme), database access, domains and more.
It's both hugely comprehensive, and also surprisingly easy to use. Just scrolling down the WordPress category page reveals articles that many users will want to read: 'What's the different between managed WordPress hosting and shared hosting?', 'How to access your WordPress dashboard?', 'How to improve WordPress website security', and many more. This isn't just a place for troubleshooting specific issues; it's somewhere we might happily visit just to learn about a product.
Sometimes you need to solve an immediate problem, of course, and that's where live chat comes in. This worked well for us: chat was always available, the longest we waited for a conversation to begin was around three minutes, and the agents did a good job of identifying our issues, and clearly explaining what to do next.
Our test ticket left us waiting for a little longer, but we still had a reply in around 90 minutes. It was helpful, summarizing everything we needed to know in a single paragraph, and providing a link if we needed to know more.
The lack of any phone option might be an issue for some, but overall Namecheap's support worked well for us, especially considering the (very low) prices you're paying. If this is a key priority for you, check out the support site for yourself; you don't have to be a customer to view it, and just browsing the categories and articles will give you a good idea of how the service could work for you.
Final verdict
Namecheap’s hosting doesn’t quite have the power or features you’ll see with the best of the competition, but it could be a smart value choice for first-timers with relatively basic sites, or businesses who can make good use of its more powerful dedicated hosting range.
Namecheap web hosting FAQs
What payment types does Namecheap support?
Namecheap accepts payments via card, PayPal and Bitcoin.
(Image credit: Namecheap)
Does Namecheap offer refunds?
Namecheap's refund policy is far more complicated than most providers, with all kinds of special clauses and exceptions. Scala Hosting describes its money-back guarantee in under 140 words; Hostwinds, under 180; Namecheap needs more than 1,500.
If we summarize that, as a general rule, Namecheap offers a 30-day money-back guarantee for most shared and VPS hosting packages, and 7 days for dedicated hosting. Add-on products and services mostly aren't covered, with a few exceptions (some domain name renewals are refundable if you make a request within five days of purchase, for instance).
Although we'd prefer a policy that's a little simpler to follow, Namecheap's 30 day refund period is standard for the industry. If you need more, HostGator offers 45 days, InMotion Hosting an exceptional 90 days on many plans.
Does Namecheap have an uptime guarantee?
Namecheap has a 99.9% uptime guarantee for its VPS and reseller accounts, and, unusually, a 100% uptime guarantee for its other shared and dedicated hosting plans.
For every hour of unscheduled maintenance or downtime you experience in a month, Namecheap will offer you a day for free, up to a maximum of one month's free hosting.
This isn't quite as good as it sounds. Other providers typically have a 99.9% uptime guarantee, which translates to an acceptable downtime of 43.83 minutes a month. Although Namecheap specifies a 100% uptime guarantee, it won't begin to pay out until your site has been down for a total of one hour: the company is allowing itself more downtime, not less.
Despite that, Namecheap's deal is still better than we see with many providers. GoDaddy has a 99.9% uptime guarantee, for instance, but if it doesn't meet that, you can only receive a maximum 5% credit for your monthly fee.
Where are Namecheap's data centers?
Web hosts run and maintain their servers in buildings called data centers. A good web host should have plenty of web hosts around the world, and allow you to choose which one will host your site. If your audience is in California, say, selecting a US data center will get you much better performance than something in Australia.
Namecheap has data centers in the USA, UK and Netherlands. There's a catch in an unusual extra $1 a month for choosing the UK or Netherlands locations for some plans (look carefully in the shopping cart when you pick a data center, to be sure you're not caught out.) But if you can live with the price, that should deliver good results for both North American and European customers.
Namecheap's locations aren't much help if you're in Asia, though, and some providers have a more global reach. For example, GoDaddy has data centers in North America, India, Singapore and Europe.
What is my Namecheap IP address?
It's sometimes useful to know the IP address of the server hosting your website. For example, this can help you point a domain you've registered elsewhere to point at your Namecheap web space. Whatever the reason you need the IP, it only takes a moment to locate. Here's what to do.
Log into your Namecheap control panel (ap.www.namecheap.com).
Click 'Hosting List' in the left-hand sidebar.
Find your plan in the Hosting Subscription list, and click its 'GO TO CPANEL' button on the right-hand side.
Look at the General Information box on the right-hand side. Your server IP is listed as the 'Shared IP Address'.
(If you don't see a General Information, find and click the Server Information link).
What are Namecheap's nameservers?
If you have a Namecheap shared hosting package (Stellar, Stellar Plus or Stellar Business), you must use the nameservers dns1.namecheaphosting.com and dns2.namecheaphosting.com.
Log into your Namecheap control panel (ap.www.namecheap.com).
Click 'Hosting List' on the left-hand side.
If you'd like a plan to expire when its subscription ends, click Auto-Renew to turn it off.
To cancel a plan right now, click the arrow to the right of the 'GO TO CPANEL' link and click Manage.
Click Cancel Service to open the cancellation page and complete its various steps. Be sure to read everything carefully, because there are important details here. You may be told if you can (or can't) get a refund, for instance, and if there's anything else you need to do to cancel the account.
Where can I find my Namecheap support PIN?
Contact Namecheap support with any account-related question and the agent will ask for a support PIN, a secret number which verifies that you're the real account owner.
If you can't remember your PIN, log into the Namecheap account panel (ap.www.namecheap.com), then hover your mouse over (or just click) your account name top-left of the screen. The Security page appears, and your support PIN is listed on the left, in the Access section.
Alternatively, to access the Security page directly, click Profile, Security in the left-hand sidebar.
Just like Floorplanner, HomeByMe is an online 3D home design tool. Based on the content of its homepage, the focus appears to be on photorealistic high resolution images of highly detailed 3D plans, and those on display sure are impressive. But is the wow factor merely skin deep or is this one of the best interior design software tools around? Let’s find out.
HomeByMe: Pricing and plans
HomeByMe’s homepage entices you with amazing photorealistic renders of some of their clients’ projects (Image credit: Dassault Systemes)
An impressive amount of choices, but it all starts with the selection of a subscription plan - even if you opt for the free one. Packs are like add-ons to grant you additional features, and if you want the HomeByMe team to work on your project for you, then explore their Services section
HomeByMe offers a vast array of tiers, which are divided into three categories: ‘Plans', ‘Packs’ and ‘Services’. The most easily recognisable ones are ‘Plans’, which includes the ‘Starter Pack’, ‘Premium’ and ‘Unlimited’.
The former is the most accessible, as it’s free, and is a great way to explore HomeByMe and see if it suits your needs. With it, you can create up to 5 projects, produce 3 high resolution images, 9 standard resolution ones and access to a vast catalog of 3D objects, among others.
Premium and Unlimited and subscription models. You can pay monthly or get the whole year upfront for a 15% discount. Premium would cost you $32 per month, or $329 for the year, gives you unlimited projects, and HD images, and offers you free packs for 4K and 360˚ images.
Unlimited adds unlimited 4K images to the bundle, allows you to remove the HomeByMe logo, gives your a pack of 360˚ images, lets you prevent your projects from being copied, and allows you to keep your models private, for $72 a month, or $704 for the year.
But what are ‘Packs’? Think of them as add-ons. You could for instance buy extra projects for your free Starter Pack (2 new projects would cost you $5.49), or 10 additional HD images (also for $5.49). You’ll also find video Packs, helping you turn your projects into virtual tours. 10 seconds of 720P video would cost you $1.10, or $16.50 if you opt for a 4K version. And as is the case for all these packs, the more you pay in one go, the cheaper each chosen item will get.
And as for ‘Services', you can commission HomeByMe to draw your plans for you (this service starts at $16.49), or get them to decorate your room on your behalf, starting at $75.90.
That’s a lot of options to be sure.
Score: 4/5
HomeByMe: Getting started
HomeByMe’s top 2D view is incredibly versatile and easy to use, letting you create a project and furnish it in very little time (Image credit: Dassault Systemes)
HomeByMe comes with a good number of tutorials, but the interface is so well designed, you shouldn’t need them to start experimenting with all available features, and you’ll start building your project in no time
Once you’ve created an account (which is free of course), you’ll be taken to your home page, where all your projects and custom furniture will be displayed. If you’ve just started, there won’t be much for you to see, although the ‘Get Started’ menu does offer a good number of video tutorials which go well beyond the basics.
To be honest, ‘the basics’ don’t really need a tutorial, as it’s incredibly easy to understand what you need to do, and how to do it, as you experiment with the service’s features, by building your first project.
The interface is pretty minimalist, with 6 menus top left of the window, and undo, share and save buttons top right. The former are where your building tools are located. Everything from adding a wall, an entire room, decorating your house and furnishing it, taking screenshots, adding annotations, and checking your measurements, it’s all done from there.
Adding anything to your project is pretty much done through clicking and dragging, and you’ll find that everything is fully customisable: you can alter the length of a wall, change the distance between it and others, break it up, extend it, etc. It is all pretty simple. Not quite as intuitive as Floorplanner, but pretty close, and you’ll be recreating your room, or even your entire dwelling virtually, in next to no time.
HomeByMe: Furnishings
The wealth of options for decoration, and furniture you can use in your project is truly astounding (Image credit: Dassault Systemes)
The amount of choice you have to furnish and customise your project is most impressive, from dozens of doors, to hundreds of brand names, you can truly decorate your project in a totally unique way
Adding walls is one thing, but what about doors, windows, and the rest? You’ll find the level of choice available is quite impressive. You can choose from dozens of doors, both internal and external, windows, staircases, garage doors, and so. Much more. All are available through the ‘Build’ submenu.
Everything is organised by category, and there’s a handy search field to quickly find what you’re looking for. The ‘Decorate’ sections lets you paint your walls and choose your flooring, and forget about generic colours: you have hundreds of styles to choose from.
As for furnishings, the sky’s pretty much the limit: thousands of photorealistic items are available, including the ability to browse through hundreds of brand names, although some only have a single item available. Still, the amount of choice and versatility is impressive.
Once you’ve found the item you’re after, click on it to select it, and it’ll appear in your project. Drag it around and rotate it until you’re happy with its position - you can even alter its elevation, although this is easier to do in 3D view. Some objects can be resized, so they fit your space exactly, although many cannot.
Score: 4.5/5
HomeByMe: Views
The 3D view helps you get a feel for your work in progress, and you can also carry on furnishing your rooms in that view (Image credit: Dassault Systemes)
You have three views to help you design and experience your project. All easy to switch between, and each have their own strengths and weaknesses
By default you’ll be working in 2D view, as if you’re drawing a floor plan. This is the only view you have to alter your walls: we couldn’t find a way to do that in 3D, but in 2D, it’s a simple matter of selecting your wall and dragging it. The same goes for windows and doors, as 2D lets you resize them right on the plan itself.
When working in 3D, you have some customisation options, but this has to be done through the edit button and altering the numerical values shown there - not as intuitive. Furniture and decoration doesn’t have such limitations and are easily done in either view.
The 3D view is very smooth and easy to operate. You have a figure you can move around. When you rotate your plan, everything will turn with that figure as its centre. You can zoom in and out of course, and if a wall or some furniture happens to get in the way, it’s automatically made transparent so it doesn’t obstruct your view.
Finally there’s ‘Walkthrough’. Having selected it, you can choose your preferred height, and then navigate through your project as if you were actually there… well almost, unless you’re able to walk through walls in the real world! Still it’s a fun way to experience your project as you’re building it.
Score: 4/5
HomeByMe: Sharing
Although the ‘Share’ option doesn’t appear to work, the photorealistic renders are easy to setup and look amazing (this screenshot show the setting up stage, not the end result which is 1000 times better) (Image credit: Dassault Systemes)
A sharing option that doesn’t work, and unlimited shots which are no longer unlimited. That’s the downside. The results of these photorealistic shots are truly stunning, and if you’re on a budget, you’re able to take as many low res screenshots of your project as you wish
Being able to easily work on a project is crucially important for such a service, of course, but how about sharing your work with others? And what’s the deal with those photorealistic shots?
Let’s look at what’s available. While working on your project, you’ll find a Share button, right next to the Save icon. If offers to share your 3D project through social media or email. Sadly, we couldn’t get it to work. Everything we tried, returned an error that the page in question couldn’t be found. We even tested it on a project we’d created years ago - same difference.
So, not a good start.
What’s better are those realistic photos you can take. You have various options. All realistic shots now have to be paid for. There was a time when the ‘Starter Plan’ allowed you to take as many ‘standard definition’ (640x360) shots are you wanted, but that is sadly no longer the case. Just like the ‘high definition’ (1920x1080) ones, you have a set number before you need to purchase additional ones. Crazily enough, even though these shots are no longer free, they still take a huge amount of time to be processed - way longer than waiting for those high def ones. Despite this, the results of these shots are truly stunning, and it’s no surprise they’re prominently advertised on HomeByMe’s main page.
Other media options include being able to take a 360˚ photo, a top view of your project, or a photo realistic video. The quality for all of them is the same as the high definition photos. Obviously, you get what you pay for. If you’re on a tight budget, you have ‘Screenshot’ which does exactly what it says on the tin: takes a screenshot of what you currently see. It’s definitely not ‘photorealistic’ - it’s exactly as you see your project as you’re working on it - but at least it’s better than nothing.
Score: 3/5
Should I buy HomeByMe?
Buy it if...
If you’re sold on the photorealistic renders, then getting a ‘Premium’ subscription is a must, unless you feel the various packs would offer you better value for money for what you’re after.
Don't buy it if...
If you feel you have more than enough options with the free Starter Plan, which offers you pretty much everything you need to start designing your project with ease, with a wealth of options and customisations. Why pay?
Update: April 2024. Despite its age, the iPhone 13 remains a great choice for anyone in need of a reliable, no-frills iPhone. It's still available from Apple directly for just $599 / £599 / AU$1,099 (some $200 / £180 / AU$200 less than its original launch price), and Amazon often has the iPhone 13 at even cheaper prices. Thanks to its still-capable chipset and strong battery life, the iPhone 13 currently ranks as the best value phone on our best phone list, and the best value phone on our best iPhone list. It's compatible with iOS 17, and will be compatible with iOS 18, too, since Apple typically supports iPhones with software updates for five years after launch. The rest of this review remains as previously published.
Two-minute review
The iPhone 13 is no longer Apple's newest smartphone, though it may well be a more tempting buy than its successor. The iPhone 14 (and 15) series is out, and the main device in the series is pretty similar to the 13 with the same cameras, display, chipset and design. You can check out our iPhone 14 review to find our full notes on the device.
That's a shame, because in our initial iPhone 13 review, we noted that it didn't bring a huge number of features over the iPhone 12, though it did have a few tweaks here and there.
On paper, you’d be hard pressed to find a reason why Apple didn’t call the iPhone 13 the iPhone 12S. The design is largely the same, the specs don’t look hugely different, and there aren’t many headline-grabbing new features.
If you do want a bigger upgrade then you might not have long to wait, as we're expecting to see the iPhone 14 on September 7, along with the iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max, so bear that in mind before buying this.
That said, everything on the iPhone 13 is a touch better than before – and some elements are significantly better.
The highlight of the iPhone 13 is its battery life. Previously, iPhones haven’t been synonymous with strong battery life, but during every day of our testing we’ve been hard-pressed to run the iPhone 13 out of juice.
Apple has finally cracked it when it comes to battery life, and it's now far better than it has been on previous iPhone iterations.
The iPhone 13’s A15 Bionic chipset, meanwhile, is incredibly powerful, and paired with 4GB of RAM it’s capable of running multiple apps and tasks quickly and efficiently.
An updated duo camera for the iPhone 13 improves clarity in images, while the introduction of the company’s Sensor Shift optical image stabilization (OIS) technology, previously only available on Apple’s Pro Max handsets, is a big deal for those who want to shoot quickly without losing their subject in a blur.
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Even the screen on the iPhone 13 is a touch better than what we’ve seen on previous ‘standard’ iPhones, and that’s a big deal if you’re upgrading from an iPhone XS or older. The OLED technology here enables a brighter picture than ever, and the picture quality is simply fantastic.
One disappointment, however, is that Apple hasn’t included a 120Hz refresh rate on the iPhone 13, so you’re not getting as smooth an experience as on the iPhone 13 Pro or iPhone 13 Pro Max.
iPhone 13 prices start at $799 / £779 / AU$1,349 – although that gets you 128GB of storage, rather than the 64GB of the base-model iPhone 12. Since the original publication of this review, mind, those prices have plummeted.
While at first glance the iPhone 13 may not seem like a great leap forward for Apple, the improved battery life, performance, screen and camera all add up to be a worthwhile upgrade for anyone who’s coming from an older iPhone, or looking to make the switch from Android.
The iPhone 13 series was announced on September 14 at the company's annual launch event, with pre-orders opening on September 17. The iPhone 13 release date was September 24, and unlike with 2020's iPhone 12 series it was possible to buy all the new handsets on the same day.
iPhone 13 specs
Weight: 174g Dimensions: 146.7 x 71.5 x 7.7 mm Display size: 6.1-inch Resolution: 2532 x 1170 Refresh rate: 60Hz Pixel density: 460ppi Chipset: A15 Bionic RAM: 4GB Storage: 128GB / 256GB / 512GB Rear cameras: 12MP + 12MP Front camera: 12MP Battery: 3,240mAh
The iPhone 13 starts at $799 / £779 / AU$1,349, which is the same price as the iPhone 12 in the US and Australia, and a touch cheaper in the UK. The iPhone 12 cost $799 / £799 / AU$1,349 at launch.
You’ll get 128GB of storage for that price – Apple has dropped its 64GB models this year, and not before time. If you need more storage, the 256GB iPhone 13 costs $899 / £879 / AU$1,519, while the 512GB model costs $1,099 / £1,079 / AU$1,869.
If those prices are a bit of a stretch, the iPhone 13 mini has similar specs but is a not-insignificant amount cheaper, starting at $699 / £679 / AU$1,199, while going in the other direction you’ve got the iPhone 13 Pro and iPhone 13 Pro Max if you’re looking for higher specs and, in the case of the latter phone, a larger screen.
In all cases, it's worth seeing what Apple promo codes are currently available for ways to save on your purchase.
If you own an iPhone 12, you’re unlikely to see a big difference between that handset and the iPhone 13. If, however, you own an older iPhone, or an Android device, you’re certainly going to see some differences.
The iPhone 13features a flat-edge design, which debuted with the iPhone 12 range. That means the design is a touch more angular than the rounded finish of previous iterations, but the phone is still comfortable to use one-handed.
The front and rear of the handset are glass, but only the front panel has Apple’s patented Ceramic Shield technology, introduced on last year’s iPhone 12 . Apple says this offers four times the drop resistance of the glass on older iPhones, but we still wouldn’t recommend putting this claim to the test.
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We’ve yet to drop this handset, but it’s comforting to know that the Ceramic Shield tech is there as a safety net – although we’d be more comforted if it was on the rear of the phone too.
On the subject of durability, the iPhone 13 series is IP68 dust and water resistant, which means it can survive in up to six meters of water for a period of 30 minutes. Don’t expect this handset to be fully waterproof, but it’ll survive the odd dunk.
On the left edge of the phone are the silence switch, the volume buttons and the SIM tray. The right edge hosts just the power button, so it’s easy to find with your thumb or finger when you’re trying to wake the handset.
On the bottom edge are the speakers, and the Lightning port connector for charging and data transfer.
We found the iPhone 13 was easy to use one-handed – it measures 146.7 x 71.5 x 7.7mm – although if you want a truly one-handed device, or you have smaller hands, the iPhone 13 mini may be a better choice.
The iPhone 13 weighs a touch more than the iPhone 12, at 174g compared to 164g, but it’s not something you’ll notice in everyday use, and it’s roughly the norm for a phone of this type.
The rear of the iPhone 13 is plain, but looks sophisticated, with the Apple logo taking center stage and the camera module at the top-left. A minor change this year is that the company has opted to arrange the main lenses in the camera array diagonally, rather than vertically as on previous iPhones.
Every color choice for the iPhone 13 (Image credit: Apple)
There are five color options for the iPhone 13: Blue, Midnight, Starlight (a cream color), Product Red and Pink – the shade you see pictured throughout this review.
These shades are rather muted, and if you’re not a fan of any of them you may want to hang on and see if Apple introduces more colors at a later date – the company introduced a purple iPhone 12 around six months after that phone first launched.
If you own an iPhone 12, you should note that the cases for that handset won’t fit this model.
iPhone 13 display
6.1-inch screen with 2532 x 1170 resolution
OLED panel looks good in sun
Only 60Hz, not 120Hz like Pro
The display on the iPhone 13 is 6.1 inches, with a resolution of 2532 x 1170. It’s a Super Retina XDR OLED display made by Apple, and it makes for a clear and bright image – the brightness has been improved on the iPhone 13, and it can hold its own against other smartphones in direct sunlight.
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That resolution equates to 460 pixels per inch, which isn’t the best we’ve seen on the market but is perfectly suitable for everyday use – we didn’t find we ever needed a higher resolution, even when watching video or playing games.
There are thin bezels around the handset’s screen, and some of the display is also taken up with the notch at the top. Yes, there’s still a notch on the iPhone 13, but it’s 20% smaller than the notch on the iPhone 12, giving you a touch more screen real estate.
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It’s not a big change, but it’s noticeable when you compare the handset to the iPhone 12. It’s something you’ll quickly grow used to though.
An important note here is that the iPhone 13 display doesn’t get the new 120Hz refresh rate that Apple debuted on the iPhone 13 Pro and 13 Pro Max – the displays on those phones refresh twice as fast as a standard 60Hz screen for a smoother experience when scrolling web pages or playing games.
If you’ve experienced this technology before – it’s now common now on a lot of Android phones – you’ll notice the difference here, although it’s a feature that’s nice to have, rather than indispensable.
iPhone 13 camera
12MP main and 12MP ultrawide cameras
The front-facing camera is 12MP too
Digital zoom up to 5x
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Going on the headline specs, the iPhone 13 camera setup doesn’t look that different to the array on last year’s model, but you’re getting some worthwhile upgrades here, with tweaks to the cameras themselves as well as a variety of software updates.
You’ve got two cameras on the rear: a 12MP wide camera with an aperture of f/1.6, and a 12MP ultrawide camera with a f/2.4 aperture and a 120-degree field of view. There’s no telephoto shooter here – you’re reliant on digital zoom, so this phone isn’t going to be the best for grabbing long-distance shots.
When not shooting at a distance, this is a fantastic and versatile experience. The main camera uses 1.7µm pixels (up from 1.4µm on the iPhone 12) that give a noticeable difference to the picture quality here.
You’re also getting Apple’s Sensor Shift OIS technology, which debuted in last year’s iPhone 12 Pro Max, and which offers the best image stabilization we’ve seen on an iPhone, enabling you to get sharp shots even when you’re not able to keep the phone perfectly still.
There’s less noise in images taken in most scenarios than in comparable shots from the iPhone 12, and there were few situations where the camera didn’t perform to the level we’d expect – it’s a great point-and-shoot experience.
The ultra-wide camera’s 120-degree field of view is useful when you want to get more of your subject or scene in, but we mostly found ourselves sticking with the main camera.
There’s digital zoom up to 5x, but the results aren’t very impressive, and you’ll find that many other smartphones are more capable in this area, although it’s by no means an essential feature.
Another new feature here is Photographic Styles, which you can access through the camera app. These enable you to apply custom looks to your images, such as Rich Contrast, Vibrant, Warm and Cool.
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This Photographic Style is called Warm (Image credit: TechRadar)
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This Photographic Style is called Cool (Image credit: TechRadar)
These are useful if you have a particular style of shooting, and the idea is that unlike a simple filter they will allow the phone to apply adjustments to different elements of an image. We didn’t find this made a huge difference to our shooting, but it’s another tool in your photography arsenal.
On the front of the phone is a 12MP f/2.2 wide camera that we found worked well for selfies and video calls. The front cameras on iPhones have been impressive for some time now, and while there are no big improvements here you’ll be happy with the results you get.
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The portrait mode on the iPhone 13 (Image credit: TechRadar)
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Stage Light effect on the iPhone 13 (Image credit: TechRadar)
You can shoot video on the iPhone 13 at 4K at 24, 30 and 60 frames per second, as well as Full HD at 30, 60, 120 and 240fps.
The big video recording upgrade is the introduction of Cinematic Mode that allows you to film with a bokeh effect where the background of your shot is blurred. The effect also follows faces that are in the frame, so it'll switch between subjects.
We've found this to work well, but it takes some getting used to and you may need to play around with it a few times to be able to get the absolute perfect shot. This is a fun tool though, and it's something you may enjoy if you like playing around with video modes.
Camera samples
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iPhone 13 specs and performance
A15 Bionic chipset is very powerful
The phone is great for gaming
4GB RAM, storage goes up to 512GB
Apple’s iPhone 13 series all feature the company’s A15 Bionic chipset, it’s 2021 attempt at making the most powerful smartphone chipset on the planet. Apple says it has a 50% faster CPU and 30% faster GPU than the competition.
Whatever the accuracy of those claims, Apple’s 2021 handset is undeniably powerful, and while everyday performance won’t be noticeably different to what you’d get from the iPhone 12 or the Samsung Galaxy S21 Ultra, this will be a huge step up for those using an iPhone 8 or below.
During our testing we found that the iPhone 13 could launch apps in an instant, and was easily capable of swapping between apps with a limited wait for each to load.
Gaming on the handset was also a breeze, with titles loading as quickly as we’ve seen on other products like the iPad Pro (one of Apple’s most powerful devices in 2021). Games looked fantastic on the OLED display, with those GPU performance upgrades particularly noticeable.
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Geekbench 5 scores match our testing with the phone having an average multi-core score of 4688. The iPhone 12 scored 3859 in the same test, while the Samsung Galaxy S21 scored 3367 and the OnePlus 9 Pro scored 3630.
Apple has made another big step up here, but it’s most noticeable in benchmarking results. The everyday experience is largely the same, but it’ll be a marked step up from much older iPhone models.
The A15 Bionic chipset is teamed with 4GB of RAM, and that’s enough to keep it running at full tilt. That’s less RAM than you’d see on most equivalent Android phones, but Apple doesn’t seem to need a lot of RAM to make the most of its A15 Bionic.
Your storage options are 128GB, 256GB or 512GB, and if you’re planning to load your phone up with media over a couple of years we’d recommend opting for the 256GB or 512GB variant; even with iCloud support, 128GB may prove easy to fill up.
Apple has, at least, dropped the ridiculously meagre 64GB storage option that’s been its base offering for the last few years.
The iPhone 13 series is 5G-ready, and it’s nice to know that you’re future-proofed for the next-gen tech, even if you don’t yet need it or it’s not available where you are – it’s becoming increasingly widespread, and the iPhone 13 will be compatible with any 5G carrier.
iPhone 13 software
Comes on iOS 15
Will see several years of updates
Focus Mode is useful for productivity
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The iPhone 13 comes running iOS 15 out of the box, so you can enjoy all the latest software features from the company.
The upgrades for 2021 are smaller than the major overhaul we saw with iOS 14, but the new additions are interesting, and include a Focus mode that’s easy to enable through the dropdown menu.
Tapping the Focus label gives you easy access to the Do Not Disturb mode, as well as settings that you can enable for when you’re at work or you’re ready to go to sleep. Want to block your Twitter notifications when you’re at your desk? This will allow you to do that.
Other new features are more minor, but overall it’s a nice refinement of what we’ve seen before.
A major benefit of a new iPhone is that Apple is likely to support it with software updates for many years to come; even the iPhone 6S is compatible with iOS 15, so if Apple continues to offer that depth of software support you can expect the iPhone 13 to continue receiving updates until around 2027.
iPhone 13 battery life
Reliable day of use
Charged to 51% in 30 minutes
No in-box charger
Apple’s handsets have never been known for strong battery life, and while the iPhone 13 doesn’t offer the best stamina we’ve ever seen in a smartphone, it’s a clear improvement on previous iPhones.
We’ve yet to find out if Apple has increased the size of the cells inside the iPhone 13, but the increase in battery life here suggests so. Rumors ahead of the iPhone 13 launch suggested that Apple would be increasing the size of the batteries in every model.
According to Apple’s estimates, the iPhone 13 and iPhone 13 Pro Max are set to offer the better battery life in the series. We’ve found the battery life to be significantly improved compared to the iPhone 12 and what has gone before it.
During our testing time, the iPhone 13 made it through every day with enough charge in the tank to keep going for at least another couple of hours.
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On one day, we pushed the phone to its absolute limits by ensuring the screen was on for the entire day streaming video from YouTube and other services from 10:30am until 11pm. We were unable to kill the phone, and it remained with 20% battery life. That was with the screen on full brightness for eight hours and 48 minutes.
As we’ve said, this isn’t the best battery life you’ll find in a smartphone – many Android alternatives will be able to last longer – but this is a big step up for Apple, and it’ll make the iPhone a more compelling option for many potential buyers.
The iPhone 13 is compatible with 20 watt chargers, which we found offered good fast-charging but not the best we've seen. From zero, the phone charged to 26% in 15 minutes and 51% in 30 minutes.
Wireless charging makes a return here, and if you’ve got a compatible charger you’ll be able to hit 15W charging. That’s far from the fastest wireless charging on the market, but it’s still useful to have if you don’t like having to plug your phone in, or you’re low on battery and find yourself with a Qi charger to hand.
As with the iPhone 12 series, you won’t get a charger in the box with the iPhone 13. The aim here is to cut down on e-waste, and Apple’s logic is that you’re likely to have a Lightning charger from a previous iPhone purchase.
If you don’t, you can buy a charger from Apple for $19 / £19 / AU$29, while there are also third-party options that can cost less. You may also want to upgrade your charger to make the most of that 20W charging, which many older iPhone chargers aren’t capable of.
Should you buy the iPhone 13?
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Buy it if…
Don’t buy it if…
Also consider
After this iPhone 13 review, we've got some more mobile phone coverage that you might be interested in checking out.
Floorplanner’s ‘About’ page states, it was “created in 2007 by three architects and a civil engineer who strongly felt that 3D CAD software could be simpler, lighter, and more accessible”.
Have they achieved their goal? I tested out one of the best architecture software tools out there to see how it measures up.
A broad range of plans, from individuals to businesses, with free options, and a side order or credits, so you can buy the feature you occasionally need, only when you need it
The accessibility is there front and centre, as Floorplanner's ‘Basic’ plan is actually free. Of course there are limitations, as you’d imagine: your exports are limited to 960x540 pixels, will be watermarked, you’ll have to endure a 10 minute cooldown between exports, and are limited to 3 floors per project, with a maximum of 5 projects at any one time.
‘Plus’ will cost you $5 a month, or $60 for the year (no discounts for paying annually upfront). You’re also given 4 credits a month or 45 for the year (which means it might be actually better to pay monthly as you end up getting slightly more free credits that way). That level removes the timelock on exports, and allows you to build a library of your favourite objects.
The top plan is called ‘Pro’. $29 a month, or $348 for the year, brings custom templates, custom room presets, and premium projects. You also get 25 credits a month, or 303 for the year.
There’s also a series of plans for businesses, from $59 to $599 per month. As you'd expect, the more you pay, the more features you get. The cheapest allows up to 10 users; there are no such restrictions for the most expensive tier. You can bring in custom 3D assets, direct API access, and more.
Whichever plan you choose, be aware you may also end up having to purchase additional credits. These allow you to perform actions which aren’t normally available with your chosen plan. Even ‘Basic' accounts can get credits, to export your project in higher quality, or create a 3D tour, for instance.
The more you pay per month, the cheaper these credits get: one credit will cost you $1.58 on ‘Basic’, but just $0.79 for ‘Enterprise’, the most expensive business plan. This feels like a good balance between features and subscriptions, as it doesn’t force you to pay for a feature each month which you might only use occasionally.
Score: 5/5
Floorplanner: Getting started
Let the Wizard create your new room in seconds (Image credit: Floorplanner)
As per the designers’ intentions, starting a new project couldn’t be simpler. The wizard section is surprisingly customizable, and even adds furniture for some select room types
Now a free account is great to get going, but what’s even better is not having to install any software on your computer. That’s right: Floorplanner is all done through your web browser. And while some restrict their services to Google Chrome, Floorplanner does not believe in such segregation. We didn't test it on all of them, but Firefox, Opera, and Safari all worked fine.
In order to use the service, you need to create an account. You can use your Google login or Apple ID for instance, or simply give them your email address, invent yet another new password, agree to their terms and conditions, and you're good to go.
You're given three options when creating a new project, either use Floorplanner's Wizard, upload an existing 2D plan already in your possession (the service supports various formats including JPEG, PNG, and PDF), or start with a blank slate.
The Wizard is a great way to get started, and don’t forget, once you're through that process, you can fully customise the results afterwards. It offers you 18 different variations on the initial shape of your room, followed by a the ability to fully customise the dimensions. To make it easier, the measurements are colour-coded, matching the arrows on the plan. Just type in new values in the right field to make your changes. This process could've been easier, by allowing the user to manually drag the walls on the plan itself, but that’s a feature that will come into its own later.
The Wizard’s third and final step is to add furniture. You select the type of room this is, from a dining room, to a kitchen, to a patio, and more, and based on that selection, a series of furniture templates are presented to you. Only Living Room, Bedroom, and Bathroom offer you choices which are added automatically based on your room’s dimensions; you’ll have to furnish the others from scratch.
Score: 4.5/5
Floorplanner: Refinement
Customizing your room, be it walls or furniture is a click and drag away (Image credit: Floorplanner)
The amount of customization is quite remarkable, from changing the structure, to adding windows, doors, stairs, and so on, to placing any furniture you'd like. Not only is there a wealth of choice, but everything is as easy as clicking and dragging
Your customization options are extensive. Virtually everything on your floor plan can be altered with just a handful of clicks. Mouse over a wall, and it turns blue. You can then click and drag it to increase or decrease your room’s surface area. Move it to a junction point, to make a large blue dot appear. Drag that dot to alter the shape of the two connected walls, even creating angled walls in the process should you want to. Click on a wall to bring up a menu from which you can join a new wall to it, create a junction point, turn a straight wall into a curved one, or delete it. As you make any changes, the dimensions are altered in real time, helping you be as precise as you can with little to no effort. It’s hard to think how it could be simpler.
Need to add windows, doors, stairs, fireplaces, ceiling fans, escalators, balconies, electrical points, gas connections, and more besides? Floorplanner has numerous examples for each, all of which can be customised with specific width and height, right down to the centimetre (or inch).
And what would a room be without furniture? Well, Floorplanner has got you covered, from sofas, to plants, to office desks, to computers, to fridges, and more. Everything is sorted by category. You can use the search field to find what you’re after, narrowing down your results by colour or even brand.
Score: 5/5
Floorplanner: Presentation
3D view lets you immerse yourself in your creation (Image credit: Floorplanner)
Your options don’t stop when assembling your project: you have numerous changeable parameters to alter how your work is displayed, from 2D to 3D views, and export options
By default, you’ll be working on a top down 2D view, although you have various options as to its look. You have a basic black and white view, one where the floor is coloured beige, and one which reflects your chosen furnishing’s actual colours. You have additional preferences, such as a blueprint mode, the ability to view and move around cameras for 3D exploration, switch on lights, along with other display options.
And then there’s 3D. This is where those cameras come in handy, as you view your design through them. You can pan and zoom, rotate around your project, all by clicking and dragging. You’re also able to select items, move them around, and even alter their elevation (something you can do in 2D but can’t really appreciate the results of in that view). To add an extra touch of realism, you get to choose the outside view you can see through the windows, from a digital field, to skyscrapers, villages, or even beaches. Take your pick and enjoy.
And how do you share your work with others? By making 2D and 3D renders of your build, although as mentioned above, free accounts can only do this once every 10 minutes - unless you spend credits to speed up the process of course. One thing worth noting if such renders are important for your work: the more you pay monthly, or the more credits you spend the higher their resolution, up to 8K.
Score: 5/5
Should I buy Floorplanner?
You can still move furniture around in 3D view (Image credit: Floorplanner)
Buy it if...
You’re looking for an incredibly easy to use CAD design tool with a wealth of options, and a plethora of features which are so well crafted, you’ll be creating virtual buildings in no time.
Don't buy it if...
The free plan is so full featured, you’ll wonder why you need to pay for more, especially if you’re only designing for fun.
Many backup software suites emerge from software houses that handle loads of different tools and functionality, but that’s not the case with Genie9 – it’s built by a London-based team of specialists.
And when the developers count big names like Dell, Acer, and Canon among their partners, it immediately sounds impressive.
Genie9 is available in Home and Business versions, with various backup products in those two categories. One such backup suite is Genie Backup Manager. We've put the software through its paces with small business use in mind, and this is what we think.
Genie Backup Manager offers both local backup and disaster recovery features (Image credit: Zoolz)
Plans & pricing
Head into the Home category, and you’ll find Genie Backup Home 9.0, which delivers secure offline and online backups for a one-time $50 payment per PC, with price rises deployed if you want to use those apps on up to five devices. Genie Timeline Home is a cheaper alternative, at $40, but it doesn’t include features like encryption or cloud backup.
Business users have more options. Genie Timeline Pro is a more robust local backup tool that costs $60, and Genie Backup Manager Pro (the software we’ve reviewed primarily) adds features and adds $10 to the price.
If you’re preserving and protecting data in a larger organisation, Genie Timeline Server costs $250 for each device, and Backup Manager Server costs $500 per device with SQL or $250 without.
Those are moderate prices – certainly more affordable than a rival like EaseUS ToDo – and we’re pleased to see that licences aren’t further divided into annual plans. Sadly, though, there’s no free version.
We’re also a little disappointed that Genie Backup Manager Pro peaks at five licences unless you buy multiple apps. It can get expensive if you need to manage lots of PCs in a business.
Features
Genie is designed to run in the background, backing up the contents of your entire system or whatever file types you choose. Users can choose from Full, Incremental, and Mirror backup tiers to manage exactly how Genie offloads.
Genie Backup Manager even allows you to backup your emails from Outlook (Image credit: Zoolz)
As with many apps, you’ll have to follow a Wizard-style dialog to create a new backup and, handily, a summary of the job is always visible and changes as you alter settings.
You can backup local files and folders, entire operating systems and data from individual apps using Genie, and it has a range of plugins that increase support for specific pieces of software. Once you’ve picked your backup data, it can be sent to local destinations, cloud servers, removable devices or remote FTP-based locations, like NAS drives.
Restoring your files is also simple process because Genie Backup Manager creates an executable (.exe) file (Image credit: Zoolz)
Compression is available for backups, AES or password protection can be used to protect files, and the app can send notifications, shut down your PC once the backup has completed or run commands before or after the backup has completed.
It’s a solid slate of features that doesn’t stand out, but we must highlight Genie’s scheduling tool – it’s one of the most comprehensive we’ve ever seen and gives you a vast amount of control over when you back up data.
It's also easy to keep track of your backups as they include the date and time when they were created (Image credit: Zoolz)
A similar Wizard is used to restore your backups, too, and elsewhere Genie offers customers some basic formatting and rewriting options, although you’ll find more additional tools from other backup apps.
Users can adjust resource use during backups, use a laptop-specific battery-saving mode, and use purging, file filtering and multiple compression levels to save space.
For relatively basic home and business use it’s a fine slate of features, although you’ll have to upgrade to one of the server versions if you need SQL or Exchange support.
Interface & use
Genie’s interface is fine – easy to navigate and use, with a straightforward design. In the left-hand panel, you can run backups, update the app, and change settings. Large buttons in the middle of the Home screen invite you to back up, restore, or deploy disaster recovery settings.
Create a backup, and you’ll be provided with a step-by-step process and a summary on the left-hand side. The central window is used to choose files and destinations and modify settings.
It’s similar to many other backup tools, but there’s no denying that it looks a bit dated, with its underwhelming colors and archaic fonts. It gets the job done, but that’s about it.
That’s about all we can say about Genie’s speeds, too.
We tested our latest slate of backup apps with a 42GB document folder, a 2.5GB spreadsheet folder, a 162GB folder of media and an 82GB file that mixes all of those file types. We backed them up to three different SSDs to weed out any inconsistency.
Genie’s best result came with a 6 minutes and 12 seconds average when backing up Excel files but, even then, it was a mid-table output. Its document time of 34 minutes and 55 seconds was mediocre, and it took over an hour to preserve our Media and Mixed folders – times that were among the worst in our tests.
This is clearly an app better suited to spreadsheets and documents than media or mixed groups of files, but it’s never particularly quick.
Support
Technical support options for Genie’s products are not particularly extensive – the key contact method is a form on the firm’s website.
There’s a Wiki with plenty of advice, but that’s about it. For mission-critical backup, looking into other apps that offer more in this area would be wise.
Zoolz also offers a business package with additional features called Genie Backup Manager Pro (Image credit: Zoolz)
The competition
Genie9 is up against a solid lineup of competitors. Chief amongst them is Acronis Cyber Protect Home Office. Acronis offers backup services for phones, laptops, cloud accounts, and the ability to package all these devices together for a synchronized, full-disaster recovery solution. You can also manually select files for backup, or create hourly, daily, or weekly upload schedules. There are plenty of great security features, too, including AES-256 encryption.
EaseUS ToDo Backup is another great backup platform, especially for first-time users. Not only do you get full Windows and macOS support, users can choose from free, paid, and lifetime subscription tiers. The interface is quick and easy to navigate, and there are plenty of security features and excellent customer support to complete your backup experience.
Verdict
Genie9’s apps offer decent core backup services, and if you’re buying for home or small business use – up to and including single-server backups – then its pricing makes sense.
However, if you need to back up loads of PCs, laptops, or servers, then Genie9’s tools can become expensive, and the support options could be broader.
It’s well-suited to smaller and more conventional jobs, but power users should look elsewhere.
Remote desktop software provides an instant gateway between you, your location, and whatever computers you want access to in a pinch -- whether there’s a file or two you want to pull up remotely, or perhaps you’re quarantining at home and need access to your work PC to kickstart your daily workflow.
Whatever the reason, you’ll want to use remote desktop software that authentically replicates the user experience of whichever devices you want to access on-th-ego. You’ll also want to make sure that the software you choose offers security features like end-to-end encryption, two-factor authentication when logging in, as well as 24/7 support.
One such remote access tool is Remote Desktop, a Windows-only desktop client offered through IDrive. We spent some time with this great software and have plenty to say about our own experience.
Despite being a relatively new offering, IDrive Remote Desktop is packed with useful features (Image credit: IDrive)
Features and user experience
It’s clear right off the bat that Remote Desktop aims to be one of the most intuitive remote desktop clients on the market. The key services on offer are bountifull, so it’s worth it to start with the basics.
You'll need to download the Remote Desktop agent on the computers you want to access remotely and the Remote Desktop viewer on the computers you want to view them on (Image credit: IDrive)
Like many competitive remote desktop clients, Remote Desktop relies on two major downloads to kick things off - a remote desktop agent to be installed on the computer(s) you wish to access, and a remote desktop viewer for the devices you’ll be using to tap into your remote PC. Do keep in mind that the desktop agent is only compatible with Windows-based computers. That being said, you can use both PCs and Mac computers to pull up your remote PC.
Once your remote session goes live, you’ll have plenty of tools at your disposal. For starters, you’ll be able to quickly transfer files between the agent-hosted device and whatever hardware you’re using for remote viewing. This can be anything from images and documents to music and video files. Additionally, you’ll also be able to launch software that’s installed on your agent PC from your viewing device, even if some of your agent computer’s programs are Windows-only applications.
On top of that, let’s say you have accessories like printers, video-capture devices, and specific drivers installed on your agent PC. Yes, you guessed it - you’ll be able to tap into these ancillary devices from your remote viewer, too.
If you plan on using your Remote Desktop membership for business purposes, whether for individual needs or team-based workflows, you’ll be glad to know that the remote agent allows you to set up multiple users for one account. Once you’ve added one or more additional users, the agent software lets you choose what devices your teammates can tap into. And with the built-in activity log, you’ll be able to see when your companions are logged in and what applications they’re using on the agent-PC.
IDrive secures all communication between computers using end-to-end encryption (Image credit: IDrive)
Privacy and security
On top of its feature-rich palette of access tools, we love that Remote Desktop prioritizes safety for your every remote session, for both the agent and view-only computer(s). Protection starts the moment you log into the agent PC from a new device, where you’ll be required to authorize the remote-viewer as a trusted device for your Remote Desktop subscription.Only authorized computers will be able to interact with the host PC.
Furthermore, two-factor authentication (2FA) adds another buffer between you and the host PC by requiring you to input your email address to log into your Remote Desktop account. Once a connection is established, rest assured that Remote Desktop cares just as much about the hardware-handshake.
Employing end-to-end encryption, each session is TLS and 256-bit AES encrypted. And when it comes to working with data you want to keep under lock-and-key, you’ll be able to turn on a Lock Screen from your view-device, keeping your most vital info safe and secure.
IDrive even offers a 7-day free trial so you can test out its remote desktop software for yourself (Image credit: IDrive)
Plans and pricing
Remote Desktop subscriptions run $9.95/month. While you can add as many agent-computers as you want to your account, do be aware that you’ll need to pay the $9.95 for every PC you want remote access to.
If you want to try out Remote Desktop, the company offers a seven-day free trial that grants you access to every tool you would normally be able to use under a fully-paid subscription.
The competition
There are numerous remote software packages available, giving Remote Desktop a decent amount of competition. RemotePC is one of our favorite remote desktop suites, offering customizable pricing options that cover at least two computers. RemotePC operates smoothly, offers multiple ways to connect with your hardware (including a mobile app), as well as top-notch encryption and security.
Zoho Assist is another big name in the remote desktop marketplace, offering some of the most competitive prices around, a grand suite of features, solid performance, and plenty of other add-ons. The only downfall is that the standard plan doesn’t come with mobile app support. That being said, Remote Desktop is browser-based only, with not even a paywall to break to get you into a mobile app.
Final verdict
In our opinion, Remote Desktop provides all the necessities for a well-balanced remote desktop suite experience. While it’s a bit limiting to only be able to install the agent on Windows machines, being able to access your Windows content through Mac and Linux hardware (and as smoothly as Remote Desktop does so) helps to soften the blow.
If we had to zero in on a target group, we would recommend Remote Desktop to the Windows users of the world that have never used a remote-access platform before. It gives you everything you need (and more) to get a taste for what remote agents can do. Once you’ve been using it for a while though, you may have the itch to switch to another remote package with more pricing options and multi-OS support.
• Original review date: October 2021
• Launch price: $399 / £369 / AU$629
• Surface Go 4 is available - but there's a catch
Update – August 2024: Unsurprisingly, Microsoft has followed up the Surface Go 3 with the Surface Go 4 - but what is surprising is that the Go 4 is aimed at businesses, unlike previous models which were mainly targeted at budget-conscious consumers. Because of this, and the fact that the Go 3 is now three years old, if you're looking for a cheap Windows 11 2-in-1 device, Microsoft doesn't currently have a product for you. A very odd choice. Instead, I would recommend the Lenovo IdeaPad Duet 5 Chromebook for pure value for money. If you don't want a Chromebook, then the Lenovo Yoga 9i Gen 8 is a good Windows 11 2-in-1 laptop, though it is more expensive.
Original review follows.
Two-minute review
The Surface Go 3 is Microsoft’s latest attempt to bring its line of Windows tablets and laptops to a more budget-conscious audience, especially now that learning and working from home is becoming so prolific. And, even for people that don’t have to do much serious work from home, having a small Windows 11 device like this that you can easily bring with you wherever you go is pretty appealing, and could serve as a good competitor to the iPad mini.
However, while the introductory price of just $399 / £369 / AU$629 may sound appealing, you’re going to have to add at least $99 / £118 / AU$199 to the equation if you want the keyboard, and even then you’re left with a $500 device that has hardware that’s barely capable of handling all the best parts of Windows 11 – 4GB is not going to cut it anymore on anything but a Chromebook.
You can get it with up to an Intel Core i3 processor and 8GB of RAM, but with a price of $629 (£569, about AU$870) – again not including the price of the Type Cover – it starts making less sense when compared to other budget Windows laptops, Windows laptops that will have hardware that is way more adept at the multitasking that we all need these days.
That being said, the Surface Go 3 does do some things incredibly well. The hinge on the back is still as sturdy as ever and it has one of the best webcams we’ve used in a laptop of any price point – let alone one that starts at just $399. If the main thing you’re going to be using your computer for is video calling and you want a device that can do it on the go, you can’t really go wrong with the Surface Go 3. Just don’t expect to do much else while you’re talking.
But this all adds up to a device that’s kind of hard to recommend. It definitely works, and Windows faithfuls that don’t want to learn ChromeOS or iPadOS will be able to get some work done. But, at this price point, a Chromebook or an entry-level iPad is simply going to be better for most people, as those operating systems are way better at performing on the low-end hardware found here.
Price and availability
Spec sheet
Here is the Surface Go 3 configuration sent to TechRadar for review:
CPU: 1.3GHz Intel Core i3-10100Y (dual-core, 8MB Intel Smart Cache, up to 3.9GHz with Turbo Boost) Graphics: Intel UHD Graphics 615 RAM: 8GB LPDDR3 Screen: 10.5-inch FHD (1,920 x 1,280) touch Storage: 128GB SSD (PCIe, NVMe, M.2) Ports: 1x USB-C 3.1, microSD card reader, combi audio jack, Surface Connect port Connectivity: Wi-Fi 6; Bluetooth 5.0 Camera: 1080p IR Webcam Weight: 1.2 pounds (544g) Size: 9.65 x 6.9 x 0.33 inches (245 x 175 x 8.3 mm, W x H x D)
The Surface Go 3 is available today starting at $399 (£369, AU$629). For that entry-level price tag you’ll get an Intel Pentium 6500Y processor, 4GB of RAM and a 64GB eMMC drive. That is incredibly affordable, especially for a Surface device, but our advice is to, well, not buy that one.
At a minimum, you should probably go for the mid-range spec, which will get you the same processor, but with 8GB of RAM and an actual SSD – with 128GB of storage. Not only should you have 8GB of RAM at a minimum with Windows 11, but that SSD is going to load programs so much faster than the eMMC drive found in the starting tier.
You can max it out with a dual-core Intel Core i3 CPU, 8GB of RAM and the same 128GB SSD for $629 (£569, about AU$870). And, well, if you need something more powerful than that, you should just go with the Surface Pro 8, which is so much better in every conceivable way – it almost feels like the two devices were made by different companies.
Throughout our time with the Surface Go 3, we keep asking ourselves why anyone would buy this thing when something like the Asus Chromebook Flip is about the same price, and will just be a better experience all around. Chromebooks sometimes get a bad rap, but devices like the Surface Go 3 are probably the best advertisement that Google could get for its laptops.
Design
(Image credit: Future)
Just like any Microsoft Surface device, the Surface Go 3 is truly a gorgeous little laptop, rivaling that of the iPad, especially the iPads available at this price point. It’s incredibly thin at just 0.33 inches thick, and weighs just 1.2 lb, making it the ideal device to carry around if you don’t want to go out with a hulking backpack every time you just want to get some work done at the coffee shop.
The model we have in has the classic silver Surface aesthetic, with the Windows logo in a gorgeous chrome finish on the back of the device, on its hinge, where it’s going to get the most attention. From behind, this is one of the more attractive devices you’ll probably see in a café, but it’s a different story from the front.
Not a lot has changed in the Surface Go’s design since the Surface Go 2, which means the chunky bezels are back again. It is a tablet, which means people will need a little bit of space for just holding the device, but there are so many tablets out there that have solved this problem already – including Microsoft’s own Surface Pro 8 – that it really feels like a relic. But, again, this is a budget device, so we’re not expecting a truly extravagant piece of tech here.
Between the bezels is a 10.5-inch 1,920 x 1,280 display. A 1280p display isn’t exactly impressive on its own, especially in 2019, but given its price point, Microsoft could have easily given this a 720p display and called it good, and we’re glad it didn’t. But don’t expect a totally beautiful display, either.
(Image credit: Future)
The screen isn’t especially bright, and color accuracy is a bit lacking. Watching animated shows like Sailor Moon or Bob’s Burgers clearly reveals how lacking this display is in this area. Neither of these shows really need a high-resolution display, but they are extremely colorful and show how shallow the color representation here is. Colors appear a bit washed out and bland, which isn’t the end of the world but it is a bit disappointing in a ‘PixelSense’ display.
Speakers are similar. They’ll provide a pretty decent experience if you just want to watch the odd YouTube video or watch some Netflix in your downtime, but they’re not exactly great for listening to music. Though they are positioned near the top of the screen when the Surface Go 3 is in its laptop mode, which means there is minimal distortion. One of the benefits of a tablet.
(Image credit: Future)
Speaking of laptop mode, the Surface Go 3 does not come with the Type Cover – which is definitely a knock against its value – but especially if you’re going to be doing some schoolwork, it’s essential for this device. Call us old-school but we still think that a keyboard and mouse is still the best way of navigating Windows, and that includes Windows 11, even with all of the improvements that Microsoft has included.
As for the Type Cover itself, it’s as good as ever, and has not changed. It’s still surprisingly comfortable to type on given its low profile, with plenty of key travel. However, with a keyboard made for a device this small, it will take some getting used to how close the keys are together. We have pretty small hands, and even we still find ourselves making mistakes when trying to touch-type.
The Type Cover also has a trackpad, and it’s passable. But this device excels when you use the touchscreen instead, especially if you just need to scroll down a document or web page or hit a quick button. Although, we find the gestures on the trackpad to be indispensable, so we still can’t see ourselves seriously using this device for work without the Type Cover – another reason Microsoft should just include it as standard. Microsoft stopped including it years ago and we will absolutely not stop complaining about it being sold separately until they include it again. Admittedly, this probably won’t happen, but we can dream, can’t we?
While we do think that the Type Cover is indispensable for using the Surface Go 3, that’s not the only accessory that’s core to the Surface experience – there’s also the Surface Pen. This is also not included, but it’s honestly one of the biggest selling points for any Surface device and it feels excellent, whether you’re writing down notes or doing some sketching in Photoshop. Yes, the Surface Pen is an incredibly expensive addition and we wouldn’t say you need it, but it is a nice-to-have if you can afford the extra $99.
(Image credit: Future)
As for ports there isn’t much here, as to be expected in a device this small. On one of the narrow sides of the tablet are all 3 ports, and you’ll get a Surface Connect port, a USB-C (Thunderbolt 4?) and a combo 3.5mm audio jack. Honestly, it’s not a lot, but with a device like this, that’s to be expected. On the side of the laptop, you’ll find a power/lock button and a volume rocker. The volume buttons are likely just there to be used when the Surface Go 3 is being used as a tablet, but even in laptop mode, they’re super nice to easily reach up and adjust the volume.
Cinebench R20 CPU: 1,277 points 3DMark Time Spy: 322; Fire Strike: 789; Night Raid: 3,584 GeekBench 5: 907 (single-core); 1,546 (multi-core) PCMark 10: 2,596 points PCMark 10 Battery Life: 6 hours 25 minutes Battery Life (TechRadar movie test): 4 hours 39 minutes
The Surface Go 3 we’re reviewing here has an Intel Core i3-10100Y processor, 8GB of RAM and a 128GB SSD. So, needless to say, it’s definitely not the fastest device in the world. That processor is a 2-core, 4-thread fanless chip with a base clock of just 1.3GHz, which means it will absolutely start to struggle as soon as you ask it to do any kind of multi-tasking. And don’t even think about trying to do any kind of heavy creation workloads on this thing.
In Cinebench R23, the Surface Go 3 scores just 1,277 points which is nearly four times slower than the Surface Pro 8, and this SKU is a little over half the cost. And in PCMark 10, we get a score of just 2,596 points, which is the lowest score we’ve ever seen in that test. But laptops are one thing, it’s also important just how this laptop handles day-to-day.
And, well, that’s not great either. Whenever we’re just looking at, like, one webpage and chatting in Slack, the Surface Go 3 holds up alright. But as soon as you try installing an app or running any kind of media – like Spotify – in the background, you can start to run into slowdowns. This wasn’t such a big deal a couple years ago, before we all started having to work and learn remotely, but if there’s anything these last couple of years has taught us, it’s that hardware that’s easily able to handle multitasking is invaluable.
Because now that our PCs are one of the main ways we interact with the world, they just can’t be single-purpose devices anymore, and that goes for pretty much everyone. The pandemic has made multitasking so important, and it really is a shame that this device puts so much emphasis on the design instead of the internals. We would much rather have seen a less flashy aesthetic if it meant that it didn’t slow down when doing simple everyday tasks that everyone is going to have to do.
We don’t know if this is an issue with Windows 11, but it’s not exactly new. Windows has become more and more hardware intensive as time goes on to power flashier animations, but it means that low-power devices like the Surface Go 3 simply don’t work as well as they have to. And that’s one of the reasons that if you’re looking at a device in this performance tier, we wouldn’t recommend the Surface Go 3, we’d recommend a Chromebook – those might have similar specs, but the software is so much more adept at operating with it.
Camera and microphone
(Image credit: Future)
Microsoft has clearly put a lot of thought into making the video calling experience excellent on the Surface Go 3, which isn’t too surprising given how central Microsoft Teams is to Windows 11 in general. The webcam on this thing is absolutely amazing, easily capturing all the detail in our face without washing out colors or catching extra bloom in the background.
We’ve been taking a lot of video calls with the Surface Go 3, both through Teams itself and through Google Hangouts and Discord, and we haven’t heard a single complaint. The microphone is also simply excellent, capturing our voice without any distortion, and we don’t have to repeat ourselves because something wasn’t picked up.
And of course the webcam supports Windows Hello, and it is the best integration we’ve seen yet. It logs us in incredibly quickly, even when we have a facemask on our chin while we’re sitting outside a coffee shop or when we’re wearing a ton of eyeliner after a night out.
Video calls are a huge part of all our lives these days to be sure, and Microsoft has knocked it out of the park here. This is the one area that the Surface Go 3 truly excels at its price point. If you’re doing a lot of video calls and you want something portable that has a webcam that doesn’t suck, the Surface Go 3 is going to be an excellent choice.
Battery life
The Surface Go 2 didn’t exactly have the best battery life in the world, but it was fine. But the Surface Go 3 is a massive disappointment and has gone completely backwards in this regard. In the PCMark10 battery test, which emulates a bunch of real-world workloads like text editing and video calls, the device lasts just 6 hours and 25 minutes.
That’s usually what we see in a gaming laptop with super high-power graphics and a high resolution display, not in a tablet with a low-power fanless chip and a 1080p display. Battery life this short is frankly embarrassing for a tablet like this, and it’s not just the benchmark, either. Just taking an hour at our local coffee shop to write out this review in Microsoft Word saw our battery drop from 100% to 70% in just around 35-45 minutes.
We had the screen at full brightness because we were working outdoors, but still this is a Y-series chip and should absolutely have longer battery life. One of the main selling points of this series of Intel processors is its power efficiency, so we simply cannot wrap our heads around why the battery life is so bad here – and it’s not a Windows 11 thing because the other Surface devices last much longer.
The Surface Laptop Studio, for instance, lasts nearly twice as long as the Surface Go 3, and that laptop has a high-performance Tiger Lake H35 processor. There is simply no excuse for battery life this short. Period.
Software and features
One of the major reasons to buy a Surface device in the first place is that you’re kind of getting a pure version of Windows that you really won’t find elsewhere unless you build a PC yourself. There is no bloatware here, just a pure and simple Windows 11 installation. It’s something we’ve always loved about the Microsoft Surface lineup, and especially at this price point it’s not something you should take for granted.
Usually when you buy a Windows laptop for this cheap, you’re going to be inundated with a load of useless bloatware that will fill your screen with pop-ups and ads – it’s simply be a headache to deal with, especially if you’re not super familiar with digging around the Windows 11 settings app.
Instead, the Surface Go 3 provides you an essentially blank canvas to let you choose how you want Windows to work for you. That’s Microsoft’s whole thing, after all, and the reason why Windows 11 is still as open as it is. Now, the model we’re reviewing here is the commercial version, which ships with an unlocked version of Windows 11 Pro, which means we’re able to install whatever we want without having to disable anything.
For most people that buy this tablet off the shelves of their local Best Buy (or regional equivalent), the laptop is going to ship with Windows 11 Home in S-Mode. This is probably for the best, as it will help with the low-end hardware, and will be safer for students that probably aren’t as jaded by the internet as we are at this point. That does mean that you won’t be able to install things you download online right out of the box, but it’s relatively easy to disable S-Mode in the Settings app, and we have a guide here.
Our Zenfolio review delivers all the information, insight, pros and cons you need to make an informed decision on whether this is the right portfolio website builder for you.
Finding the best website builder for your portfolio is a crucial step in showcasing your work, demonstrating your talent, and getting in front of a new and potentially profitable audience. Which is best for you will depend on several factors ranging from your technical skills to how you want to represent yourself online.
Zenfolio is one of the best portfolio website builders on the market, offering a host of tools built specifically to help photographers get their work online and grow their photography businesses.
Our experts have tested the Zenfolio portfolio website builder, assessing areas including ease of use, tools, and features to help you make an informed decision on whether it might be the best option for you.
Prices start at $9 per month (Image credit: Zenfolio)
Plans and pricing
Zenfolio offers three paid plans with both monthly and annual payment options. There’s also a 14-day free trial that you can use to test the platform and get a feel for its features and tools
Portfolio plan
At the cheaper end of the spectrum sits the Portfolio plan. This plan includes a great selection of templates, 15GB of photo storage, and the ability to connect your own domain name.
PortfolioPlus plan
Upgrading to the PortfolioPlus plan and you will have access to everything in the Portfolio plan, along with a more powerful site editor, 150GB of photo storage, and the ability to sell directly from your website.
ProSuite plan
Finally, the ProSuite plan gives you everything in the PortfolioPlus plan, plus you will gain access to a suite of powerful features designed for professional photographers, including automated client campaigns and an all-in-one booking, invoicing, and payment solution.
Zenfolio boasts an excellent list of photo-specific features (Image credit: Zenfolio)
Zenfolio features
Zenfolio’s photography portfolio website builder is backed by a suite of advanced features to help you get the most out of your site. Below we list some of the most noteworthy.
When you sign up for a new Zenfolio account, you will have access to a suite of free photography website templates, mobile-friendly themes, a drag-and-drop editor, and more.
Showcase your work through public galleries to help you gain more clients. Then, you can create custom photo galleries complete with password protection to help you share work with existing clients. Alternatively, set up a simple online store to sell photos, videos, or other content.
You will also have access to a suite of advanced marketing tools, with a focus on helping you grow your social followings. Integrations are available for all major social media platforms, and there’s even a range of SEO tools to help you increase your organic search traffic.
Zenfolio also offers BookMe, an advanced tool that automates booking, scheduling, gallery creation, and commerce for professional photographers.
BookMe streamlines and simplifies a photographer’s daily workflow by automating a multitude of functions that traditionally added hours to a photographer’s workday. The BookMe feature comes as standard on the ProSuite plan or can be added at an additional cost to other plans.
The Zenfolio editor is simple and intuitive (Image credit: Zenfolio )
Interface and in use
To get started with Zenfolio, you can either sign up for a premium plan or take advantage of the 14-day free trial. No credit card information is required to begin the free trial, and the only things you need to provide are a name and email address.
Once you’re signed up, you will be guided through a simple four-step setup process. Here, you will be able to specify the type of site you want, select an initial design, upload a few photos, and add SEO information.
The website editor itself is quite simplistic, but it does come with enough tools for you to customize your design. Change color schemes, rearrange or re-order design elements, and add your own content for a truly personalized portfolio.
Finally, there’s an impressive media management area that lets you upload and organize your photos and videos. Create custom galleries on different pages, add password-protected client galleries, and showcase your work for prospective customers.
There are various support options available (Image credit: Zenfolio)
Support
Zenfolio offers numerous support services, including live support and a range of self-help resources. Reach out to the customer service team via live chat, online ticket submission, or email, and expect an answer quite quickly.
You can also book a free one-on-one setup session to get connected with a Zenfolio expert who can help you get your site started.
Or, take advantage of the great range of self-help resources, which include detailed guides, full webinars, and more.
Zenfolio competition
As far as portfolio website builders go, Zenfolio certainly isn’t a bad option. However, there are some alternatives that are certainly worth considering.
For example, Wix is known as the world’s most powerful website builder. Take advantage of the platform’s power to build a highly functional, personalized portfolio. It’s similarly priced to Zenfolio, and there are numerous add-ons available through the Wix App Market that you can use to add extra portfolio functionality to your site.
Squarespace is another decent option, particularly for those who value high-quality designs over all else. It’s known for its excellent portfolio templates, highly attractive designs, and impressive editing tools. And while Squarespace certainly isn’t the easiest website builder to use, its section-based editor allows a passable amount of design flexibility.
Zenfolio review: Summary
At the end of the day, there’s a reason why Zenfolio is one of the world’s top-rated portfolio website builders. It offers an array of tools to help you showcase photo and video content, along with eCommerce features to help you sell your work, a beginner-friendly editor, and more.
On top of this, Zenfolio is very competitively priced, has great customer support, and boasts a noteworthy media organization portal.
The bottom line: If you’re looking for an affordable, highly functional portfolio website builder, Zenfolio should certainly be among your top options.