Bizmatics, Inc., the creator of the  PrognoCIS medical software suite, has its headquarters in San Jose, California- commonly known as Silicon Valley - since 2001. From this location, they offer a complete range of software solutions, including Electronic Health Records (EHR), Telemedicine, and Medical Billing, available as either local hosted or cloud-based options. Over 15,000 medical professionals use the PrognoCIS application, facilitating more than 25 million patient interactions. Furthermore, Bizmatics is an accredited business with the Better Business Bureau, demonstrating their commitment to providing high-quality services.

PrognoCIS: Features

PrognoCIS offers Practice Management Software, a module that seamlessly integrates with its EHR and billing system. The scheduling component allows for effortless appointment setup and sends text reminders to patients. However, upon closer examination, it becomes apparent that the software's primary focus is on billing, rather than scheduling.

PrognoCIS' software solution provides numerous benefits. It can identify a patient's insurance provider, verify their eligibility for services, and calculate copay amounts. It also allows for easy integration with multiple clearinghouses, enabling efficient patient account reconciliation while considering insurance billing. The software's ability to generate customized statements enhances the professional appearance of medical documentation. Additionally, cash flow optimization is achieved through online patient payments and the efficient processing of EOBs and ERAs.

With PrognoCIS's Task Assignment feature, billers and clinical staff can communicate more efficiently and keep track of tasks. Gone are the days of endless pages and callbacks for coding and billing issues. Instead, billers can send documentable communication to clinicians, who can then address the issues at their convenience, thus improving communication between the two departments.

The persistent use of fax communications in healthcare poses a challenge to medical practices. While many other industries have abandoned the use of traditional fax machines and moved forward with more digital communications, healthcare continues to rely on them due to their compliance with HIPAA regulations. Unlike email and texting, faxes are considered to be HIPAA-compliant. PrognoCIS addresses this need with its PrognoFax feature, as instead of using a separate fax machine, PrognoFax is an in-cloud e-faxing service. It allows users to send and receive faxes securely from within the PrognoCIS software without the need for additional hardware or a separate fax service. 

PrognoCIS: Drawbacks

PrognoCIS is a Software as a Service (SaaS) platform accessible via a web browser on any device. This compatibility allows users to utilize PrognoCIS on desktop or laptop computers with a web browser. Additionally, PrognoCIS provides mobile apps for iOS and Android platforms, but their ratings are relatively low. The iOS app, with only 20 reviews, has a score of 1.4 out of 5.

The most recent review is from 2022 suggesting that the app is not particularly developed. The user complains that they cannot read the items on their phone as they are so tiny, and have to take a screenshot and then zoom in to be able to see anything. Other reviews are not suggesting that the app performs better unfortunately.As per the latest review from 2022, the app's development seems inadequate. The user's main complaint centers around the unreadable, minuscule items on their phone screen. To view any content, they must resort to taking a screenshot and zooming in. Regrettably, other reviews do not indicate a more favorable performance of the app.

Regrettably, there is no free trial available, but a free demo is offered for users to at least see the service.

PrognoCIS: Support

The PrognoCIS website's ‘Contact Us’ section provides two contact options for support. One is a toll-free number which we appreciate since complex issues are easier to explain verbally. Unfortunatley, the operating hours for the phone support are not listed, though elsewhere on the site it is mentioned that it's available 24/7.

Alternatively, you can use a direct email address. Although we provide this option for general inquiries, please note that email communication is not considered HIPAA compliant. Therefore, we cannot send screenshots containing Protected Health Information (PHI) or address specific billing issues related to patient accounts through this communication channel.

We express our regret that alternative options, such as chat or an online portal, have not been made available. Additionally, some webinars are offered for training purposes. However, user reviews highlight instances where response times for trouble tickets can be lengthy, and some tickets are closed out without a satisfactory resolution.

PrognoCIS: Pricing

The pricing structure for PrognoCIS is not readily available on their website, which is unfortunately a common occurrence in the medical practice software market. The company adheres to the idea that a comprehensive demonstration is necessary to grasp the full potential and advantages of PrognoCIS. We can recognize that pricing sometimes needs to be tailored to the specific requirements of each specific practice.

Conversely, we seek insights into pricing without providing contact information and engaging in sales conversations without having some idea of the cost. Therefore, with enough searching we discovered in a FAQ that PrognoCIS pricing begins around $280 on up to $450 per month per provider.

PrognoCIS: Final verdict

PrognoCIS, a cloud-based medical practice management software, provides a comprehensive suite of features that caters to the needs of busy medical practices. While it boasts several advantages, there are also some drawbacks that practices should consider before committing to the service.

On the positive side, PrognoCIS offers integrated faxing and robust internal communication for tracking tasks, making it an efficient tool for practice management. Additionally, it is a cloud-based solution, allowing for seamless access from any location.

However, there are some areas where PrognoCIS falls short. One significant downside is the lack of a free trial, which can be a deterrent for practices looking to test the software before making a purchase. The pricing structure is also not transparent, leaving practices uncertain about the actual cost of the software without investing the time in contacting the company. Furthermore, the lack of certain support options, such as chat support, can be a hindrance to practices seeking immediate assistance.

PrognoCIS offers multiple features for managing medical practices, but the lack of a free trial, the opaque pricing, and limited support options give us pause. Practices should consider these factors before finalizing their decision.

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OfficeSuite presents itself as a compelling Microsoft Office alternative, particularly for mobile devices. It maintains complete compatibility with Word, Excel, and Powerpoint, and furnishes its users with robust PDF creation tools. This comprehensive OfficeSuite review aims to illuminate its key features and potential limitations, providing a valuable resource for discerning individuals seeking a comprehensive understanding of the software's capabilities.

Upon initial launch of the application, users will be presented with a Home view displaying their recent files. From this central location, individuals have the ability to browse files stored on their device or within any of the seven integrated cloud systems (inclusive of Dropbox and Google Drive), conduct searches for specific files, manage their account, and create new documents. To enhance user comfort, a choice of light or dark mode is provided, facilitating optimal editing conditions in various environments. 

OfficeSuite: Features

We'll take a closer look at this, app by app.

Word Processor

In OfficeSuite, text may be readily customized, offering a comprehensive array of anticipated features including foreground and background coloration, indentation, alignment and justification, and vertical and horizontal spacing. A catalog of styles facilitates expeditious alteration between headers and paragraph text, although the updating or creation of styles is not possible. It is, however, feasible to replicate formatting from one text segment to another by employing the convenient Format Painter tool.

The construction of lists, including those with multiple levels (for example, 1.2.1, 1.2.2, and so on), is supported; however, there is room for improvement. Initiating a sentence with an asterisk or hyphen will not automatically generate a list. Additionally, the creation of new list styles is not possible, limiting users to the three basic options: ○●■. Indents cycle through these list styles, which is advantageous.

The application is also lacking in several significant components. The absence of a citation manager is particularly unfortunate for academic users. The Find and Replace function is limited in scope and lacks support for search styles and Replace All functionality, which is a notable omission for an otherwise robust word processor. The lack of stylus integration is a significant disappointment, especially considering that such functionality is present in the companion Slides application. Finally, it is not possible to embed dynamic charts or graphs within the document, which further limits the application's capabilities.

Spreadsheet

We were excited to find a robust spreadsheet application. The addition of formulas is facilitated through a user-friendly interface that offers a comprehensive library of functions organized in a logical manner. The process of entering functions was straightforward, and we were pleased to observe that the error-parsing mechanism directs the user to the relevant section of the equation. Furthermore, the application demonstrated the ability to automatically fill in a missing closing parenthesis, which demonstrates this software’s attention to detail and user-centric design.

Data rows and columns can be effortlessly sorted with advanced filtering. Data grouping and validation can be easily conducted. The only notable omissions are the capabilities for data consolidation and What-If analyses, which are featured in Microsoft Office. The process of inserting and customizing graphs and charts based on data is straightforward.

Slides

The process of creating and reorganizing slides, adding and customizing page elements, and setting transitions was straightforward, and we experienced no difficulty in crafting a concise and impactful slideshow. In contrast to the Documents component, stylus integration here is truly exceptional: responsive, intuitive, and enjoyable to utilize. Presenter mode also proved to be highly functional, extending support even to stylus-based annotations, which was a significant advantage. 

Additionally, OfficeSuite provides a PDF editor- a significant advantage among its competition, and distinguishing it in the space. It facilitates the conversion of PDFs to Word, Excel, or ePub formats, the addition of detailed annotations, and the signing of documents. The annotation options include the use of a stylus, two types of pens, and a highlighter. It is worth noting that, similar to most PDF annotators, written highlights are positioned in front of the text. However, the transparency of these highlights can be adjusted, enhancing readability.

OfficeSuite: Mobile and web

As previously mentioned, OfficeSuite is compatible with Apple and Android mobile devices. Notably, it also provides support for Apple Watch, which can be utilized for controlling slideshow presentations. Our evaluation of OfficeSuite on iPadOS revealed it to be highly responsive, intuitive, and replete with features. In addition to its compatibility with multiple cloud storage drives, OfficeSuite offers a convenient WiFi file transfer capability, enabling users to initiate file transfers with any computer on their network by specifying an IP address, which is a commendable feature. Subscription plans also encompass 50GB of cloud storage space. 

Collaborative editing features, a significant aspect of many comparable applications, are noticeably absent from the software, which is unfortunate. Nonetheless, tracking changes and adding comments are both supported, and documents can be shared with other users through standard iOS, Android, and Windows channels (for example, email, messaging, and cloud storage). Another miss it that there is no functionality that allows multiple users to work on the same file simultaneously. 

OfficeSuite: Pricing

OfficeSuite can be obtained as free software, designated as the Free Office Pack, although its capabilities are definitely constrained. Documents cannot be printed without watermarks, and fundamental functionalities such as spellcheck and columns are not supported. The Sheets component lacks pivot tables and data validation, albeit the PDF module is included. While it may warrant consideration if seeking a free word processor or office suite, individuals requiring more than basic functionality may find it excessively limited.  

The Personal plan offers a competitive rate of $39.99 per year for a single user license, while the Family plan encompasses six user licenses for $59.99 per annum. Both plans include a comprehensive array of applications for Windows, iOS, and Android operating systems accompanied by extensive PDF functionalities and 50 gigabytes of cloud storage capacity. Additionally, there is a complimentary seven-day trial period. The Home & Business plan offers lifetime access through a one-time payment of $99.99 and encompasses the complete Windows or Apple software suite and five gigabytes of cloud storage. 

OfficeSuite: The competition

Within the realm of office productivity software, OfficeSuite distinguishes itself for its user-friendly interface and competitive pricing. For entities seeking enhanced data control or the seamless integration of a comprehensive office suite into their proprietary software, OnlyOffice emerges as a compelling server-based solution. With a starting price of $1200, OnlyOffice accommodates up to 50 simultaneous connections. For organizations utilizing Mac-based systems, iWork stands out as a prime choice, offering both cost-effectiveness and advanced collaborative capabilities. 

OfficeSuite: Final verdict

While there is no shortage of free alternatives available, individuals who are willing to pay for the reasonably priced subscription will be able to generate visually appealing text documents and engaging slideshow presentations, as well as perform relatively advanced data analyses. If one can do without live collaboration tools and advanced word processing features such as citation management, handwritten notes, and embedded charts, this is an otherwise comprehensive office suite that is also compatible with Microsoft Office. 

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