Apple MacBook Pro 16-inch (2023): Two-minute review
The Apple MacBook Pro 16-inch (2023) is both surprising and completely expected. Apple took us all by surprise by announcing it, along with the MacBook Pro 14-inch (2023) and Mac mini (2023), via a couple of press releases at the tail-end of January 2023. A glamorous Tim Cook-led launch at the company's Cupertino headquarters this was not.
However, while the timing and manner of the launch was surprising, the fact that Apple was following up its incredibly popular and critically acclaimed MacBook Pro 16-inch (2021) was not. With the launch of the M2 chip last year, it was only a matter of time before we saw the more powerful M2 Pro and M2 Max. Unlike its predecessor, the Apple MacBook Pro 16-inch (2023) isn’t a complete redesign that acts like a warning shot across the bows of its competitors, but more of a refinement of the hardware.
On the outside, it’s essentially exactly the same as the previous model, with a 16.2-inch screen, chunky body with a great selection of ports (including a full-size HDMI port, which now supports up to 8K at 60Hz, plus a memory card slot) and 1080p FaceTime webcam. It also has the same 16.2-inch Liquid Retina XDR display with mini-LED tech and 120Hz ProMotion adaptive refresh rates for smooth and responsive scrolling and motion. But, why tinker? It remains the best display you can get on a laptop.
On the inside, the new model has been outfitted with the aforementioned M2 Pro or the more powerful – and expensive – M2 Max; two new chips from an increasingly confident Apple that once again proves that its (sometimes maligned) complete control over its hardware and software has paid dividends, leading to powerful and efficient performance with software tweaked to get the very best out of the hardware.
(Image credit: Future)
During my time reviewing the Apple MacBook Pro 16-inch (2023), I threw all manner of tasks at it, and it didn’t skip a beat – even when on battery life, which caused only a tiny hit to synthetic benchmark results, but no noticeable drop in performance. And, with over 20 hours of battery life, this is a laptop you’ll rarely need to plug in throughout the day.
The only issue I have regarding the performance of the MacBook Pro 16-inch (2023) is that the M2 Pro does such a good job, that it’s hard to see what the M2 Max can improve on, apart from perhaps higher benchmark numbers.
If you need some serious GPU power, then sure, the M2 Max may be worth it, but for most people the M2 Pro will be more than enough. Truth be told, the M1 Pro and M1 Max are still excellent performers as well, and in my benchmark tests the M2 Pro clearly outperformed the M1 Pro, but not by enough of a margin that would make upgrading from the previous model to the new one worthwhile. It’s quite telling that in its press releases about the new MacBooks, it mainly compared to performance to the older Intel-based MacBook Pro 16-inch from 2019.
Price is going to be a big consideration, however, with the MacBook Pro 16-inch (2023) starting at $2,499 / £2,699 / AU$3,999 – a big investment that shouldn’t be undertaken lightly. If you have the budget and need the power, however, then Apple has come up with another winner.
Apple MacBook Pro 16-inch (2023) review: Price and availability
Starts at $2,499 / £2,699 / AU$3,999
Same price as previous model in the US
UK and Australia get price rises
The Apple MacBook Pro 16-inch (2023) got a surprise launch on January 17, with pre-orders going live as soon as the news dropped. The new MacBook Pro 16-inch will start arriving for people who pre-ordered it on January 24, 2023 – the same day that it will also be available to buy from various retailers.
The previous 16-inch MacBook Pro suffered from shipping delays of up to a few months, and while some of this can be attributed to the unprecedented situation it launched in – with both a global pandemic and global chip shortage raging – I’d still recommend you order sooner than later if you’re keen to get hold of the new MacBook Pro 16-inch as soon as possible.
While writing this review, I checked Apple’s US store, and it’s still promising deliveries by January 24, so hopefully stock will be plentiful and shipping delays rare.
When it comes to price, there’s some good news as the MacBook Pro 16-inch (2023) isn't getting a big generational price increase. Much like the MacBook Pro 16-inch (2021) M1 Pro version, this laptop starts at $2,499 in the US for the base configuration: that's the M2 Pro chip, 16GB of unified memory, and 512GB of SSD storage.
If you want to step up the brain power, you can get a version with the M2 Max chip, with a 12-core CPU and 38-core GPU, 32GB unified memory and 1TB SSD for the rather eye-watering price of $3,499.
As usual, you can configure the MacBook Pro 16-inch (2023) to come with various spec upgrades, so you can customize the laptop to best suit your needs and budget. However, these upgrades come at a cost, and can make an already very expensive laptop even pricier.
(Image credit: Future)
If you want the absolute highest-end model, with a massive 96GB of memory and 8TB of storage, it’ll cost a huge $6,499. Needless to say, this kind of power will only be needed by extremely intensive enterprise-level workloads.
In the UK, the Apple MacBook Pro 16-inch (2023) is sadly even more expensive, with the base model costing £2,699, which works out as about $3,315 with the current exchange rates. And, while Apple has kept the same launch price in the US for the base model of the 16-inch model as the previous model, in the UK, the new model is £300 more expensive than the previous model, which launched at £2,399.
While some of that increase could be down to the current difficult financial situation in the UK and poor exchange rates, it’s still disappointing.
The more powerful model with an M2 Max chip costs £3,749, again a rise compared to the M1 Max model, which launched at £3,299.
In Australia, the starting price of the base model is AU$3,999, compared to the AU$3,749 the M1 Pro model launched at. Again, an increase, but not quite as severe as the one the UK has witnessed. The high-end MacBook Pro 16-inch (2023) with the M2 Max chip will cost AU$5,599, another increase over the M1 Max model, which launched in 2021 for AU$5,249.
So, it’s a bit of a mixed bag when it comes to price. The 16-inch MacBook Pro is firmly aimed at creatives and professionals that require a lot of power, so it was never going to be a budget product, but it is still a big investment that a lot of people should consider carefully about whether or not they need it. I was thoroughly impressed with the performance of the previous model, so I have no doubt that this new model will justify the price tag when it comes to performance, however.
While Apple should be commended for keeping the price the same between generations in the US, it is a shame that other markets haven’t been given that same luxury.
Price score: 3.5/5
Apple MacBook Pro 16-inch (2023) review: Specs
The MacBook Pro 16-inch (2023) comes in three main configurations; two with the M2 Pro chip and one with the M2 Max chip.
Each of these options can be configured to change the chips, add more memory (up to 32GB with the M2 Pro and up to 96GB with the M2 Max) and storage up to 8TB.
(Image credit: Future)
Apple MacBook Pro 16-inch (2023) review: Design
Same design as 2021 model
Best screen on a laptop
Plenty of ports
From the outside, the Apple MacBook Pro 16-inch (2023) is identical to the MacBook Pro 16-inch (2021), with the same dimensions of 0.66 x 14.01 x 9.77 inches (1.68 x 35.57 x 24.81cm) and a weight of 2.2 kg (4.8 pounds) for the M2 Max model (the M2 Pro model is slightly lighter, but not noticeably so).
If you’re already familiar with the 16-inch MacBook Pro, then, you’ll know that this is a big, chunky, and heavy laptop. It’s a mobile workstation that’s been built to be mainly used on a desk, and if you’re looking for something more portable, consider the MacBook Pro 14-inch (2023), which offers the same specs, but in a smaller overall package.
However, the fact that the new MacBook Pro has the same design as the previous one should be welcomed, because the previous model fixed several problems I’ve had with MacBook Pros in the past – namely the range of ports that they come with.
The MacBook Pro 16-inch comes with three Thunderbolt 4 (USB-C) ports, a full-size HDMI port and SDXC memory card slot. This is a big improvement over the two USB-C ports that older MacBook Pros came with, and which the MacBook Air (M2, 2022) and MacBook Pro 13-inch (M2, 2022) still feature.
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This range of ports means you can hook up a monitor or projector via HDMI, or insert a memory card, without having to use an adaptor. Combined with the long battery life (more on that in a bit), it means this is an impressively portable laptop to do some serious work on when switching between offices or studios. In these days of hybrid working, where a lot of people are dividing their work time between the office and their home, this can be a real boon, as no matter where you go, you’ll be able to make use of the power of this laptop.
Also, while the Apple MacBook Pro 16-inch (2023) is undoubtedly a thick and heavy laptop, its width and depth is roughly the same as the MacBook Pro 15-inch, despite the larger screen. To prove this, I placed the Apple MacBook Pro 16-inch (2023) on top of a 15-inch MacBook Pro I use in the office, and while the Apple MacBook Pro 16-inch (2023) is a fair bit thicker (0.66-inches vs 0.61), it otherwise has a footprint that is very close to the 15-inch model.
On opening up both MacBooks, you can see how this was achieved: the MacBook Pro 16-inch has much thinner bezels that surround the screen than the 15-inch model. Not only does this make the MacBook Pro 16-inch look like a much more modern laptop, but it also allows Apple to include a larger screen without making the entire laptop larger.
(Image credit: Future)
As with the previous MacBook Pro 16-inch model (as well as both 14-inch models), there is a compromise to the thinner bezel in the form of a ‘notch’ around the webcam, which dips down into the screen. This caused a bit of a stir when this design debuted in 2021, with many people saying it was a rather ugly and distracting design choice.
Back when I reviewed the 2021 models, I didn’t find that to be true at all – instead, I thought it was quite a clever way of maximizing screen real estate, and I hardly noticed it in most applications. Two years on, and I stand by those opinions, and in the intervening years, the furor over the notch appears to have died down somewhat. Sure, it still won’t be to everyone’s tastes, but it really isn’t the deal breaker that it was once made out to be.
The 16.2-inch screen remains unchanged, and that means this is still the best display you’ll get on a laptop, period. It’s a Liquid Retina XDR display featuring mini-LED tech, and offers 1,600 nits of peak HDR brightness and a 1,000,000:1 contrast ratio. Along with P3 wide color gamut and one billion colors, this is an incredibly bright and vibrant display. I used it in an office with plenty of ambient light, including strong overhead lighting, and the screen looked fantastic, with bright colors looking lively and realistic, while blacks were rich and deep.
At this time of year where I’m located (Bath, England), there’s not an abundance of bright sunlight, but when I used it outside, again the screen remained bright and vibrant.
As for the rest of the design, the Apple MacBook Pro 16-inch (2023) has a large and comfortable keyboard. It manages to feel tactile and responsive, and the days of faulty MacBook Pro keyboards seem to be well behind us. As part of my review process, I typed up part of this review using the keyboard, and I didn’t have any issues at all. The keyboard is backlit, so even when night rolled in and the lights grew dim, I could still happily tap away.
The keyboard also comes with a Touch ID button that allows you to log in to macOS, as well as pay for items using Apple Pay, by simply placing your finger on top of the button. As usual, the process is quick and accurate (you can set it up the first time you use the laptop), and most importantly, secure.
The trackpad below the keyboard is large and responsive, and while many creatives may prefer to use a mouse, it works well when you need it.
Overall, the Apple MacBook Pro 16-inch (2023) doesn’t change anything design-wise from its predecessor, but – frankly – it doesn’t need to. The port selection is great, and it continues to have the best screen you can get on a laptop. Apple has resisted the trend of adding touchscreen capabilities, but truth be told, you won’t miss it.
Keep in mind, however, that this is a big and bulky laptop, compared to the likes of the MacBook Air or Dell XPS 15.
Design score: 4.5/5
(Image credit: Future)
Apple MacBook Pro 16-inch (2023) review: Performance
Excellent performance
No throttling when on battery
Benchmarks
Here’s how the MacBook Pro 16-inch (2023) performed in our suite of benchmark tests:
Cinebench R23 CPU: Single-Core: 1,644; Multi-Core: 14,700 Geekbench 5 Single-Core: 1,961; Multi-Core: 15,061 PugentBench Photoshop: 1,060 Premier Pro: 1,095 Blender:Monster: 123.97; Junkshop: 71.94; Classroom: 55.42 Battery Life (TechRadar movie test): 19 hours and 39 minutes
The base configuration of the MacBook Pro 16-inch with M2 Pro chip comes with a 10-core CPU (upgradable to 12-core), a 16-core GPU (upgradable to 19-core), 16GB memory, and 512GB SSD storage, with the M2 Max MacBook Pro 16-inch model starting with a 12-core CPU, a 30-core GPU (upgradable to 38-core), 32GB memory, and a 1TB drive.
You can upgrade the specs on the M2 Pro model up to 32GB memory and the M2 Max model to a huge 96GB memory. The M2 Pro features 200GB/s of unified memory bandwidth, while the M2 Max pushes that further with 400GB/s. Both versions can be upgraded to a whopping 8TB of storage space. If you have the budget to max out the MacBook Pro 16-inch (2023), then you’ll have a seriously powerful mobile workstation that can rival powerful desktop PCs. It really does feel like the days of having to be stuck at a desk to perform intensive computational workloads is over.
The M2 Pro and M2 Max chips are, on paper, big steps up over the M1 Pro and M1 Max chips that came with the MacBook Pro 16-inch (2021), with Apple claiming that the M2 Pro offers 30% faster GPU performance than the M1 Pro, and twice the memory bandwidth of the M2 chip, which launched last year.
The M2 Max, according to Apple, offers 30% faster GPU performance compared to the M1 Max thanks to the increased number of GPU cores, and four times the memory bandwidth of the M2 – leading the company to claim it’s the world’s “most powerful and efficient chip for a pro laptop.”
Efficiency is a key word here – it's a big theme that Apple keeps returning to when talking about the M2 Pro and M2 Max chips, and for good reason, as I really think this is the main area where Apple has the advantage over Intel and AMD in the chipmaking stakes.
It means that M2 Pro and M2 Max-equipped MacBooks can pump out impressive performance without draining the battery. Crucially, the MacBook Pro 16-inch (2023) doesn’t throttle its performance when on battery power either. Other workstation laptops usually enter a lower-powered state when on battery power to conserve battery life, and while that means you’ll hopefully get a few more hours before you need to plug it in, performance is throttled, which can have an impact on any tasks you want to perform without the laptop being plugged in.
(Image credit: Future)
The good news here is that Apple has managed to achieve the best of both worlds, with no noticeable impact on performance when the MacBook Pro 16-inch (2023) is unplugged and running on battery. Throughout my time with the new 16-inch MacBook Pro, I used it both plugged in and on battery, and I didn’t notice any change in performance, even when running complex video editing tasks. While the benchmarks you can see on the right were run with the MacBook Pro 16-inch (2023) plugged in, I also ran the same tests with it unplugged, and saw a negligible impact to performance.
This has resulted in a very impressive mobile workstation that you can truly use while out and about without sacrificing performance.
Another nice benefit of Apple’s pursuit of efficiency with its M2 chips is that the MacBook Pro 16-inch is virtually silent in operation. Because the M2 Pro (which was in the MacBook Pro 16-inch (2023) Apple sent me to review) efficiently manages its power consumption, it appears that it rarely gets hot enough for the MacBook’s fans to kick in.
For anyone who can’t stand the distracting whirr of fans working overtime, this will be welcome news. It’s especially useful for musicians, producers and film makers who need to hear their work clearly and without interference, and if you’re using the included three-mic array to make ad-hoc recordings, or participating in video calls, then there’s going to be no background noise from the MacBook.
Speaking of the mic array (which Apple claims is ‘studio quality’), I found it to be very good, with excellent noise cancellation, and offers the same level of quality as the array found in the 2021 model. While you wouldn’t want to make any professional recordings with it, it’s certainly clear enough to record impromptu jams and podcasts, and means you don’t need to lug around an external microphone for those purposes.
The six-speaker sound system also offers excellent sound quality, and avoids the tinny quality I’ve been frustrated by on other laptops. Again, while the speakers won’t replace studio-quality speakers and monitors, it means you can still get very good sound reproduction without having to plug the MacBook Pro 16-inch (2023) into anything. Productivity on the go is another key theme.
(Image credit: Future)
The FaceTime HD webcam is the same 1080p camera from the previous model, and it does a good job of producing clear footage, even in low-light conditions. I’m sure the M2 Pro offers some more processing oomph to help out with video quality (as the M1 Pro did), but I didn’t see any noticeable difference between the webcam quality of the 2021 and 2023 models.
The rest of the performance of the MacBook Pro 16-inch (2023) is also impressive. The model I’m reviewing comes with the M2 Pro, 32GB memory and 2TB SSD. While I would have liked to have tried out the M2 Max model (and hopefully I will later), the M2 Pro model is going to be far more popular with most people, as it’s more affordable, while also promising the kind of performance most people require. The 32GB of memory is also a good choice for most people – I’d recommend going for 32GB minimum for creatives, as while the model with 16GB is cheaper, it’s not as future-proof.
While Apple has made some welcome strides in the user reparability of its products, the unified memory of the M2 Pro and M2 Max chips are soldiered straight onto the chips means they can’t be upgraded. If you’re buying a MacBook Pro 16-inch with the aim of it being your main productivity laptop for the next half a decade or so (and with this price tag, you really should consider it a long-term investment), then getting the most memory you can afford is the way to go.
The MacBook Pro 16-inch (2023) comes with macOS Ventura preinstalled, and it feels fast and responsive. Since the launch of the M1 chip in 2020, Apple has been doing a great job with encouraging app developers to make versions of their products that run natively on M1 and M2 chips, and in 2023, the new MacBook Pro 16-inch has launched with a huge collection of applications that have been tweaked to run on the M2 Pro and M2 Max, leading to a flawless experience (and one I assume Microsoft is envious of, considering its problems with getting both devs and customers to love Windows on ARM). While there are still some Mac apps that only have Intel compatibility, once again Apple’s Rosetta 2 tool comes to the rescue, and after installing it, will run automatically when you load an Intel-only app and will ensure that it runs on the new hardware, with no perceptible impact to performance.
While reviewing the MacBook Pro 16-inch (2023), I put it through a number of real-life tests to see how well it performed. I had both Safari and Chrome web browsers up, with multiple tabs in each, I performed photo editing and video editing in Adobe Photoshop and Premiere Pro respectively, and plugged in a MIDI keyboard and recorded several multi-track projects in GarageBand and Ableton Live (I won’t go as far as to refer to my noodling as songs), using virtual instruments and effects from Native Instrument’s recent Komplete Kontrol package, and the MacBook Pro 16-inch (2023) kept up easily – even with multiple raw 8K video streams in Premiere Pro. Without needing to render previews, you can quickly add effects and instantly play them back to see how they’ll look in your finished creation, and this has the potential to drastically speed up your workflow.
The HDMI port now supports 240Hz and 4K, and 8K up to 60Hz. So, you can plug the MacBook Pro 16-inch (2023) into any of the best monitors available right now, and you’ll get an excellent experience.
(Image credit: Future)
Once again, however, the built-in screen is the highlight here, with the Liquid Retina XDR display making your own work, as well as any media you play (I loaded up Apple TV+ for a spot of binge watching while reviewing the MacBook Pro 16-inch), look phenomenal. The ProMotion refresh rate of 120Hz keeps macOS Ventura and apps feeling smooth and responsive. Scrolling through media-heavy webpages is a particular joy with this screen. It’s so good, that if you go for the 16-inch model over the 14-inch MacBook Pro, you’ll be pleased you did, as the larger screen really shows off Apple’s tech, and makes the more bulky design a price worth paying.
While I’ve not had a chance to test the 14-inch model (again, I hope to in the near future), I assume performance will be pretty close between the two, as they use essentially the same hardware.
Overall, performance is excellent, but if you have the M1 Pro or M1 Max model from 2021, don’t feel you have to upgrade.
Performance score: 5/5
(Image credit: Future)
Apple MacBook Pro 16-inch (2023) review: Battery life
Apple claims you can get up to 22 hours of battery life with the 16-inch MacBook Pro (2023) – four hours more than the 14-inch model (due to a smaller physical battery).
That kind of boast for a powerful workstation laptop would usually be dismissed with a weary “yeah, right” from me, but having been impressed by the battery life of the MacBook Pro 16-inch (2021), which lasted 18 hours and 48 minutes in TechRadar’s battery life benchmark test, I had high hopes for the new model.
I was right to, with the Apple MacBook Pro 16-inch (2023) lasting a huge 19 hours and 39 minutes in the same test, which involves looping a 1080p video file until the battery dies. A few tweaks here and there (such as lowering screen brightness, turning off Wi-Fi and the backlit keyboard) and I can easily see it lasting the promises 22 hours.
Obviously, with more intensive workloads, the battery is going to drain a lot faster, but this is nevertheless extremely impressive, and blows away the 2019 Intel model, and pretty much any Windows 11 competitor.
The MacBook Pro 16-inch (2023) charges via a MagSafe charger that clicks into the proprietary port via magnets, which makes it easy to plug in, and safe if it gets pulled out. Using that and the large 140W USB-C Power Adapter charges the MacBook quickly – it took less than an hour to go from empty back up to 100%.
You can also charge the MacBook Pro 16-inch (2023) via a USB-C cable, and while this will be slower, it means you have the option to charge it with a common charger if you leave the MagSafe cable at home or in the office.
Should you buy the MacBook Pro 16-inch (2023)?
Buy it if...
You want the best display on a laptop I really can’t emphasize enough just how good the screen is on the MacBook Pro 16-inch, and Apple’s larger model really shows it off in all its glory.
You want a mobile workstation that lasts for hours The battery life of this thing is incredible. You could go two work days, or even a few long haul flights, on a single charge.
You’re looking to upgrade your Intel-based MacBook Pro 16-inch The MacBook Pro 16-inch (2023) improves on the Intel-based 2019 model in every way, from performance to battery life, screen and port selection. It’s a huge leap.
Don't buy it if...
You want a slimline, portable, laptop The large screen and healthy amount of ports comes at a price: portability. This is a large and chunky laptop that some may struggle with. Check out the 14-inch model instead.
You don’t need the power Even the base model of the MacBook Pro 16-inch (2023) is incredibly powerful, and not everyone is going to get the most out of it. Unless you’re going to be doing heavy creative workloads, there are better-value laptops out there.
You have the 2021 model Look, I get it, some people always want the very latest tech. However, if you have the 2021 model, you really should think twice about buying the 2023 version – sure, it’s more powerful, but not by an amount that will make the upgrade worth it.
MacBook Pro 16-inch (2023) review: Also consider
If our Apple MacBook Pro (2023) review has you considering other options, here are two more laptops to consider...
How I tested the Apple MacBook Pro 16-inch (2023)
(Image credit: Future)
I spent around 20 hours using the MacBook Pro for general work
I wrote parts of this review, edited 8K videos and made music on it
I ran our usual suite of standardized benchmarks
I’ve been using the Apple MacBook Pro 16-inch (2023) on and off for around four days, alongside the Mac mini (2023), since Apple sent it to me for review. During that time I used it as my main work laptop, and wrote parts of this review on it.
I also used it for a number of creative projects, such as editing 8K video in Adobe Premiere Pro, and creating multi-track music in both GarageBand and Ableton Live, performing some of the creative use cases Apple envisioned for the MacBook Pro 16-inch (2023).
I’ve been reviewing MacBooks for well over a decade, and have extensively tested every previous model of the MacBook Pro 16-inch for TechRadar, using this experience to compare the latest model to its predecessors, as well as compare it to Windows-based laptops.
We’re back with another round of offers from around the world. This week we picked out deals from the US, the UK and Germany, use the links below to jump to a specific country:
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The Motorola Edge 30 Pro is one controller away from being a fast but fairly affordable gaming phone. The version with 512GB storage sells for $500, giving your room for plenty of games. Games that will run on the Snapdragon 8 Gen 1 chipset and a 6.7” OLED display with 144Hz refresh rate (and HDR10+ support). The 4,800mAh battery is decently large and the phone...
Amazon Music Unlimited plans will be $1/£1 more expensive for users from February 21 as the latest price hike in the music streaming world. US users will now pay $10.99 per month for their individual (non-Prime) subscription while those in the UK will be charged £10.99 instead of the £9.99 current pricing.
Student pricing in both regions is also getting a $1/£1 from $/£4.99 to $/£5.99 per month. Amazon’s customer service page explains that the new raised prices will “help bring even more content and features” to users. Amazon Music is the third largest streaming platform in the world...
There are two parts to our Surfshark review testing: lab testing and real world user experience. We do this to combine objectivity and subjectivity in our VPN reviews.
When I say that “I” did something in this review, I’m referring to me, Dan Sung, Editor in Chief of VPN at TechRadar, and I’m offering real world examples and insights from what I’ve learned using this product over many months.
Below is a breakdown of our Surfshark review scores for each category of testing. Click on the links in the Comments column for a deeper read on our thoughts.
Category
Score
Comments
Total
85 / 100
Excellent value with plenty of feature choice. One of the best value VPNs available. Read more ▼
Price plans & value
10 / 10
Surfshark is the best cheap VPN available. Choose the Surfshark One tier, which includes a full antivirus product, for the best value price plan. Read more ▼
Features
10 / 10
Surfshark’s Alternative ID fake profile feature is one of many useful in-app products in this very well put together VPN. Read more ▼
Server network
9 / 10
Surfshark is slightly lower on server locations than some but its global reach is excellent and the Nexus infrastructure brings huge network benefits. Read more ▼
Read all of Surfshark's review scores ▼
Privacy
9 / 10
Surfshark has very high standards of privacy and extensive privacy features. This is only slightly tarnished by its choice of jurisdiction. Read more ▼
Security
9 / 10
Surfshark scores well for security thanks to its built-in antivirus and its near-flawless kill switch. Its PQE could be more developed though. Read more ▼
Speed
8 / 10
Still the fastest VPN at full tilt but the connection is less consistent than others, and speeds are more average using distant servers. Read more ▼
Unblocking streams
7 / 10
Surfshark unblocks Netflix libraries, Disney Plus, Prime Video and BBC iPlayer but it struggles with some niche streaming services where rival VPNs don't. Read more ▼
P2P & Torrenting
4 / 5
Torrenting is solid and seamless with Surfshark but there's no help from the company itself on how to do it. There's no port forwarding either. Read more ▼
Apps & Compatibility
5 / 5
Surfshark has excellent apps covering all modern platforms. Its iOS app is uncommonly good; iPhone users should definitely consider Surfshark. Read more ▼
Usability
4 / 5
Surfshark is easy on the eye and a pleasure to use. Any quibbles we have on the kill switch toggle are really very minor. Read more ▼
Accessibility
2 / 5
Surfshark is a reasonable choice for partially sighted users but there are better VPNs for accessibility. Language support is average and keyboard-only access is poor. Read more ▼
Customer support
4 / 5
Surfshark has excellent customer service. Its support site is one of the best out there its live chat and email channels bring timely solutions. Read more ▼
Track record
4 / 5
Surfshark has a clean record for data breaches. It passed a no-logs audit in 2025 but that ought to be repeated annually, and we'd like apps and infrastructure audits, too. Read more ▼
Surfshark price plans
Surfshark starts at $1.99 per month and is the best cheap VPN.
Surfshark One is the best value of the three plans.
Surfshark starts at $1.99 per month, which is an excellent price for a top VPN, but there are actually three different Surfshark plans to choose from – Starter, One and One+.
You can sign up for just 1 month, 1 year or 2 years. Obviously, the longer you commit to, the cheaper the price you can get.
Whichever you choose, you get unlimited device connections, i.e. you can install a Surfshark app on as many different devices as you like on a single Surfshark account. There is a fair usage policy you can read on this but you'll be fine with 10-15, or even more devices, unless they’re all on, constantly, and downloading all the time.
Total cost of cheapest 2-year plan
All prices (from December 2025) are before tax
Total price
NordVPN Basic
80.73
Surfshark Starter
53.73
ExpressVPN Basic
97.72
Proton VPN Plus
71.76
0255075100
USD
Total price Data
Product
Value (USD)
NordVPN Basic
80.73
Surfshark Starter
53.73
ExpressVPN Basic
97.72
Proton VPN Plus
71.76
Read more about Surfshark's price plans ▼
Even so, this unlimited connections policy is rare among the top VPNs and, for many, a good reason to choose it if you find the 10 device connections of NordVPN, ExpressVPN and Proton VPN, for example, not enough for your needs.
Like all VPNs, though, you do have to pay the total price for the entire length of and Surfshark plan upfront. The graph below is a good comparison of the total cost of each of the best VPN services we recommend at TechRadar.
Do be warned that unlike all other VPN companies (apart from NordVPN) Surfshark adds local tax to its advertised prices at checkout. So, if you’re in the UK, for example, you’ll have to pay VAT on top. And, of course, remember that these prices will fluctuate over the year.
Surfshark is considerably cheaper than its biggest rivals. NordVPN’s cheapest 2-year plan is about 50% more expensive than Surfshark's. ExpressVPN Basic is nearly twice the price!
The table above shows the total prices for each Surfshark tier and plan length.
What sticks out to us from these totals are two things. First is that the 1-month prices are terrible. Given Surfshark has a 7-day free trial, we’d advise you to sign up for a week instead and decide in that time if you want to commit for longer. Then either go for the one or two-year plan.
The second, and more obvious, point on value is that the two-year plans are pretty tempting. You get the second year of Surfshark Starter, for example, for less than $10. That’s pretty compelling at that band but, arguably, it’s not quite as good for Surfshark One with the extra year only effectively half-price.
In other words, there's little point in going for 1-year Starter plan when the 2-year version isn't much more, but there's a decent argument for only shelling out for 12 months of Surfshark One.
If you’re looking for a real value proposition, though, it’s in the difference between Surfshark Starter and Surfshark One on the 1-year contract – just a couple of bucks, really which feels like a real no-brainer. There’s no point in going for the 1-year Starter when you can pick up Surfshark’s antivirus and ID breach alerts with the One plan instead.
Above is a table of the price per month for each Surfshark plan which is a slightly easier way to appreciate the value offer of each one.
There are cheaper VPNs out there – PrivadoVPN ($1.11) is a good option – but Surshark is an undeniable pound-for-pound sweet spot for price and features.
Score: 10/10
Features: What can Surfshark do?
Alternative ID is a superb email and postal address protection tool.
Surfshark is one of very few VPNs with a full antivirus included.
ID breach alerts didn't spot my leaked credit card information.
Don’t be fooled by the price. Surfshark Starter is a very well stocked bundle.
Alongside the VPN product itself, the most significant feature is CleanWeb. It’s a catch-all name for Surfshark’s advert and cookie consent pop-up blocking system which aims to allow you to surf the web in relative peace.
Margarito Philip Leland – my Surfshark Alternative ID profile. Easy to edit. Ready to copy and paste. Available on all Surfshark plans. (Image credit: Future Publishing)
Alternative ID is an important feature to pay attention to. Other VPN providers, such as Proton VPN, offer fake email addresses that will front for your own while still allowing emails to get through.
Read more about Surfshark's features ▼
You get a randomly generated email address – to use to fill out online forms, or give to people you don’t like, or whatever your need – and it automatically forwards any mail it receives to your real email address. You then cut it off and generate another email alias when you’re done with receiving whatever marketing mail it’s now attracted.
Proton offers this too but Surfshark takes it further.
Alternative ID is, in fact, a broader ID. It’s a name, postal address, email and even phone number (US only) to plug in online and stop scammers, spammers, and everyone else seeing your real details.
Right now, for example, I’m Margarito Philip Leland of 21 North 28th Ave East, Duluth, Minnesota, DOB 07/26/2005. Don’t bother trying to contact me because I’ll have ditched this ID by the time you're reading this article.
I had a go at manually editing my Alternative ID persona. There are 10 email domains to choose from with options from the US, France, South Korea and Armenia, but I found I could write anything I wanted as the first part of the address.
For postal mail, the options I got were Australia, Brazil, Denmark, Germany Portugal and the US. Name and DOB can both be anything you want.
It's a great feature for signing up to services, giving to online stores and registering with news websites without having to worry about the spam. There's a handy quick-copy area on the homepage of the Surfshark app too which made filling in online forms all the faster. There's really very little not to love about it.
The only sad part is that the Alt number part is only in beta right now. It’s also only available in the States and you can’t use it to receive SMS verification codes, sadly, either. Still, I look forward to testing it out once it arrives in Europe.
Surfshark One
If you’re after antivirus too, then it’s time to step up to Surfshark One. PIA is the only other VPN we recommend to have a full antivirus built-in along with the VPN. (Although there are recognise AV brands, like Norton and Bitdefender, that also have separate VPN products.)
NordVPN's Threat Protection Pro does have some AV features but it won't scan any apps and files you download, install and use in real-time – and put a halt to any funny business before it’s too late – like Surfshark will.
The Surfshark antivirus ran daily scans of my entire device when I enabled it, and you can set to have it done at any time of day of your choosing. For obvious reasons, I opted for the dead of night.
You can toggle off either of these scans and you can even opt out of scans of your storage drives too.
None of these put our mobile battery life under any particular noticeable stress. With the real-time protection only kicking in when we installed apps and our daily scan set to night time when the phone was plugged in anyway, the extra processes were never a burden.
The clean look and feel of Surfshark Search – no sponsored links, no ads, just the search results you're looking for. Available with Surfshark One and One+. (Image credit: Future Publishing)
You can select to exclude certain apps if they keep pulling up false positives but it wasn't something I found I needed to do.
Surfshark One allows you to take the CleanWeb theme a little further with the Web Content Blocker tool, launched in October 2025. Still in beta, it still worked like a charm when I tried it.
It's very similar to Windscribe's content blocker. You choose from a list of eight different kinds of questionable content and decide what you don't want to be accessible through your browser. That includes adult sites, gambling, tobacco and vaping, hate and profanity, and others, as well as sites hosting phishing, scams, and malware.
What's really nice is that I was able to use it as a way of blocking access to these sites on my kids' phones without having to get involved with the often expensive and generally not particularly parental control apps.
That works because Web Content Blocker can be set up differently for each device you have and because you get unlimited devices connected to a single Surfshark account. I also really like that you don't have to have the VPN on to have Web Content Blocker activated, because I don't want the VPN masking my kids' browsing habits from me either.
The menu of content you can prevent access to with Surfshark's new web content blocker tool. (Image credit: Future Publishing)
Lastly, and definitely not least, is Surfshark’s own private search engine. It's a super-clean, advert and sponsored results-free experience. Apart from the fact that it didn’t rank TechRadar very high for the term ‘Surfshark review’, I loved using it.
you can search without seeing a single ad, with no cookies or trackers, and Surfshark promises that it won't store anything about your search habits
You can choose any search location you like from a list of about 40 different countries without seeing a single ad, with no cookies or trackers, and Surfshark promises that it won't store anything about your search habits. ‘The real incognito mode’ is how it describes itself. I found it useful for comparing prices of clothing between the US and UK.
It’s actually quite refreshing and a bit of a reminder of what search looked like back in the day. It’s pretty amazing to realise what all of Google’s small changes have done to its experience over time, in comparison, but that’s a discussion for another place.
Honestly, it would take a bit of a push for me to use Surfshark's search all the time – it's hard to break the habit of the last 25 years – but with tabs for Web, Images and Videos only and gloriously uncluttered results, I'll certainly make the effort every now and then.
ID breach alerts
Alerts is a section unto itself in the Surfshark app. It's available in Surfshark One and One+ but I wanted to draw special attention to it because of something that happened while I was writing this review. More on that in a moment
Alerts (or 'ID breach alerts' as you'll find it called in the literature) scans the internet for any data breaches featuring your email addresses, credit card numbers and ID numbers too. It felt a bit strange handing over my info to Surfshark so that it could run those checks but the company promises that it doesn’t retain it.
Now, here's the interesting thing: chance had it that I was the victim of an attempted scam as I was writing this very section. I got a phone call from someone very convincingly pretending to be my credit card provider. They knew my card details, my name, my home address and clearly my phone number too.
They knew my card details, my name, my home address and clearly my phone number too.
They claimed to be from the fraud department and were questioning two transactions apparently made on my card in the UAE for around 27,000 Dirhams, and was I aware of them? Clearly I was not. So, the well spoken operator said they would then refund the amount to my account.
He asked me to open the app where I'd see a request for the refund. I opened the app. There was a request. But it was not for a refund. It was to make a payment of 27,000 Dirhams, about £5000.
"Press Confirm," they said.
"This is asking me to confirm a payment," I replied.
"No, this is the refund. Press confirm."
"No. It says 'payment'. I don't trust you."
They hung up.
I froze my card. I contacted my issuer and, I'm still shaking a bit at how close I just came to being defrauded. With stories about different UK retail stores getting hacked popping up every week, perhaps it's of little surprise.
My compromised credit card showing as 'no leaks found' according to the Surfshark Alert credit card monitoring system. Not a feature that's worked for me. Available with Surfshark One and One+. (Image credit: Future Publishing)
I'm also a little bit scared about my details too, and I'm pretty glad I'm writing reviews about products like Surfshark and that I've got the tools to help deal with this.
So, with that in mind, I put this particular bank card's details into Surfshark's credit card monitoring system. Sadly, Surfshark Alerts said No Leaks Found after scanning for a breach of this information. Hopefully, it will register it as exposed in the coming months but it's been a few weeks and I've seen no change yet.
It doesn't mean that Alerts doesn't work. It's very possible that my information was hacked and not exposed on the internet. It's just a pity that Alerts wasn't able to help in this instance.
If you're looking for a VPN for a very complete set of privacy and security features, then Surfshark is a great option
Alerts did a lot better with my email address. When I put in my general junky email, used for online forms and shops and such – where was Alternative ID when I needed it years ago – I was unsurprised to see 25 leak alerts. Thanks Adobe, DuoLingo, Last.fm, Houzz, Kickstarter MyFitnessPal and a bunch of other sites and services that are lucky I don’t have time to name and shame.
Surfshark detailed what was leaked of mine in each breach and then makes recommendations of what to do next. Probably a good idea to do what it says but, quite honestly, with 25 breaches do deal with, there just isn't enough time in the day. Hopefully, I'll be able to lower that number with every update of this page.
Surfshark One+
Top of the Surfshark price plan tree is Surfshark One+ which adds the Incogni which is designed to prevent the misuse of your personal data online.
If Alerts is your data health examination, then Incogni aims to be the cure. It's a data removal service which is currently only available in the US, UK, Canada, EU and Switzerland because of legal reasons. Those reasons are that, in those regions, data brokers are legally required to remove your details from their records when asked. And that’s what Incogni does on your behalf.
I’ve definitely noticed getting less spam in that time
I’ve actually been lucky enough to use Incogni on a long-term test now for over two years and apart from the odd email report, there’s not much visible that actually happens. I’ve definitely noticed getting less spam in that time but part of that has also been down to being more careful what I sign up for and whether I’m using my real ID or not.
Ultimately, it’s really difficult to evaluate and I wish I could give better advice here given that it's over 60% extra on top of the Surfshark One price.
While the effectiveness of all of Surfshark's tools is not crystal clear, it's obvious by looking at the VPN feature comparison table that customers get lots of them to use – more so than most other VPN service providers.
If you're looking for a VPN for a very complete set of privacy and security features, then Surfshark is a great option, and at an excellent price point too.
Score: 10/10
Server network and locations
99 countries with servers, 141 server locations, over 4,500 total servers.
Very few servers in Africa but that's similar to other VPNs.
FastTrack technology to bring higher network speeds in coming months.
Surfshark doesn’t cover quite as many countries (99) and locations (141) as the server network market leader NordVPN (127 countries and 165 locations) but it still gets top marks in this department.
That’s because its global spread is well chosen. It largely keeps up with just as many server countries in the traditionally less well covered continents of Asia, South America and Oceania as most of its rival VPNs.
In fact, the European sever network is as robust as the rest of the pack too. It’s only Africa and the Middle East were, like ExpressVPN, it's noticeably shorter than NordVPN and Proton VPN.
Server list on the Surfshark Windows app. Plenty of US server locations available. (Image credit: Future)
Surfshark's 34 North America server locations are competitive. If you are looking for coverage in every single State, though, you should try ExpressVPN or PIA instead.
Read more about Surfshark's server network ▼
Surfshark states on its server list that some of the locations are virtual, and that’s refreshing given that other VPNs hide that. We spot checked the actual likely location of 25 servers on Surfshark’s list. It was accurate in all but one case where the company had accidentally marked Peru down as a virtual server when it really is based in Lima. If there are to be mistakes, then we’re certainly glad that they’re false positive ones.
Sever networks are about more than just quantity, though. Surfshark uses RAM-only servers which brings important benefits that we discuss in the Privacy section.
That's more or less a VPN industry standard but where Surfshark elevates itself is with how it connects those servers together. It's developed a holistic use of all of those pathways in what it calls its Nexus network infrastructure. It connects users to the entire network rather than the single VPN server they're choosing.
Through that system Surfshark can offer a fair few benefits, not least of which is FastTrack smart routing technology which aims to speed up connection by choosing the most time efficient pathways through the network.
Server Network Comparison
Subhead to describe the test and what's being measured and why
Total countries
NordVPN
127
Surfshark
99
ExpressVPN
108
Proton VPN
126
Total countries Data
Product
Value (Number)
NordVPN
127
Surfshark
99
ExpressVPN
108
Proton VPN
126
NordVPN
17
Surfshark
6
ExpressVPN
6
Proton VPN
26
Africa Data
Product
Value (Number of server locations)
NordVPN
17
Surfshark
6
ExpressVPN
6
Proton VPN
26
NordVPN
38
Surfshark
31
ExpressVPN
36
Proton VPN
44
Asia Data
Product
Value (Number of server locations)
NordVPN
38
Surfshark
31
ExpressVPN
36
Proton VPN
44
NordVPN
53
Surfshark
54
ExpressVPN
59
Proton VPN
49
Europe Data
Product
Value (number of server locations)
NordVPN
53
Surfshark
54
ExpressVPN
59
Proton VPN
49
NordVPN
10
Surfshark
5
ExpressVPN
5
Proton VPN
14
Middle East Data
Product
Value (number of server locations)
NordVPN
10
Surfshark
5
ExpressVPN
5
Proton VPN
14
NordVPN
39
Surfshark
34
ExpressVPN
70
Proton VPN
32
North America Data
Product
Value (number of server locations)
NordVPN
39
Surfshark
34
ExpressVPN
70
Proton VPN
32
NordVPN
8
Surfshark
6
ExpressVPN
8
Proton VPN
6
Oceania Data
Product
Value (number of server locations)
NordVPN
8
Surfshark
6
ExpressVPN
8
Proton VPN
6
NordVPN
10
Surfshark
10
ExpressVPN
9
Proton VPN
7
South America Data
Product
Value (number of server locations)
NordVPN
10
Surfshark
10
ExpressVPN
9
Proton VPN
7
1 of 8
It uses globally distributed probes which monitor the Surfshark network in real-time. They keep track of capacity and performance. That way the FastTrack system can figure out how to route VPN traffic to ensure that users get the fastest possible connections while still taking them to the end-point server that they've selected, and with an appropriate IP address.
FastTrack launched in August, 2025. Right now, it's only available on macOS and only when connecting to the Seattle, Vancouver or Sydney servers but Surfshark claims it's made up to 70% speed improvements for customers. We look forward to the company rolling it out across the board soon.
Something a little closer to home for those in Europe is the arrival of Surfshark's first 100 Gbps servers as unveiled in Amsterdam in October 2025. That's a 10 times improvement in server bandwidth designed to cope for the modern demands of 4K streaming, gaming, VR, and remote work.
It's certainly a good headline but, cynicism aside, it's an excellent sign. Surfshark has been a market leader when it comes to investing in the future of its server network in 2025.
Global VPN server spread
Subhead to describe the test and what's being measured and why
Surfshark
Data for Surfshark
Attribute
Value (number of server locations)
Percentage
Africa
6
4.3%
Asia
31
22.0%
South America
10
7.1%
North America
34
24.1%
Europe
54
38.3%
Oceania
6
4.3%
Data for NordVPN
Attribute
Value (number of server locations)
Percentage
Africa
17
10.3%
Asia
38
23.0%
South America
10
6.1%
North America
39
23.6%
Europe
53
32.1%
Oceania
8
4.8%
Data for ExpressVPN
Attribute
Value (number of server locations)
Percentage
Africa
6
3.2%
Asia
36
19.1%
South America
9
4.8%
North America
70
37.2%
Europe
59
31.4%
Oceania
8
4.3%
Data for Proton VPN
Attribute
Value (number of server locations)
Percentage
Africa
26
15.9%
Asia
44
26.8%
South America
7
4.3%
North America
32
19.5%
Europe
49
29.9%
Oceania
6
3.7%
1 of 4
Everlink, released in June, 2025, is another network quality boost from Surfshark. It's a patented backup system for your VPN connection. The idea is that if the VPN drops, your app doesn’t disconnect immediately. Instead, Everlink automatically connects you to a new and working server.
It might take a few seconds and, if you happen to be browsing at the time, it’s possible you’ll find a web page that doesn't download properly. But, for the most part, Surfshark says you won’t even notice anything.
We don’t have a test for Everlink yet, but it sounds promising. Dropped connections aren’t just a usability hassle, they also risk data and IP leaks. If Everlink can reduce unexpected disconnections then that’s very good privacy news.
The other big benefits of Nexus, and its flexible, multi-server pathways, are Surfshark's rotating IP tech and its excellent MultiHop system. You can read more about those in the Privacy section.
For now, suffice to say that Surfshark's server network is cutting edge and, from everything we've seen, we're only expecting improvements over the next 12 months.
Score: 9/10
Privacy
Super clear, user-friendly privacy policy; no-logs system.
Top privacy features: Camouflage Mode, MultiHop & Rotating IP.
Subject to possible 'Nine Eyes' international information sharing agreement.
Surfshark operates using a no-logs system. Its servers do record some information to check user access (encrypted credentials, timestamps and billing information) but it’s lost around 15 minutes after each user session. It never stores anything to do with traffic data such as destination IPs, DNS queries, data transferred, downloaded files or browsing history.
This is exactly how a secure VPN should operate and, having read through Surfshark’s privacy policy, we’re satisfied that there’s nothing else amiss here either. Surfshark uses standard good practice all the way.
As privacy policies go, it’s actually incredibly user friendly and worth taking a look at for yourself. It’s organised into a set of easily digestible questions and answers rather than swathes of contract-style legalese.
Surfshark doesn’t have its own, proprietary obfuscation technology like Proton VPN’s Stealth protocol. So, if it’s vital that you’re not spotted using a VPN, Surfshark probably isn’t the best option.
Read more about Surfshark's privacy credentials ▼
Nonetheless, it still offers ‘Camouflage Mode’ which kicks into action whenever you choose OpenVPN. The company says that it hides your traffic to bypass content filters. OpenVPN also means you’ll be on Surfshark’s dedicated Obfuscated Servers which are designed to make it particularly hard for your ISP to see that you’re connected to a VPN.
You can use the OpenVPN protocol in both UDP and TCP form. The former is better when high speeds are important (streaming, gaming or VoIP) and TCP is good for the kind of reliability you need when web browsing, emailing or during P2P file transfer.
If you’d rather err on the side of speed, then just stick with Surfshark's default option of WireGuard. IKEv2 is also a choice on Android, Mac and iOS but not Windows.
Like most of the best VPNs, Surfshark uses RAM-only servers with no hard drives or SSDs where it could store data. That makes it both faster and safer, from the user's point of view.
Any time RAM-only servers are switched off, any data stored on them temporarily is lost. So, if those servers are seized, then the parties taking ownership of them get nothing but the hardware in their hands. Equally, changes from a malicious software attacks could be undone by Surfshark simply turning the servers off and on again – an IT help centre’s dream.
The effect here is that no user data is logged or kept in any way, so you can rest assure that your online activities are kept utterly private by Surfshark.
Surfshark received a number of user complaints when it changed its legal jurisdiction from the British Virgin Islands to the Netherlands, given that the Dutch are part of the Nine Eyes international information sharing agreement but given there are no logs to share, it's hard to see that there’s any real disadvantage here. Don't let it put you off unless you really feel like you need that double layer of protection.
no user data is logged or kept in any way, so you can rest assure that your online activities are kept utterly private by Surfshark
Surfshark has some interesting options for the privacy-conscious when it comes to server connection. Normally, you connect to a server and it assigns you a random IP address until you disconnect and then a different one next time. But you can choose to maintain a static IP instead. This means that it remains the same throughout your session.
Now, in terms of privacy that’s maybe not great. It leaves more browsing behaviour connected to a single IP that a third party could trace from start to finish and therefore have a clearer picture about what a single user is doing. Keep up that browsing behaviour pattern long enough and they might even be able to figure out who you are.
At the same time, a static IP can be useful. There are web services that work by white listing IP addresses. A static IP that’s known and accepted is going to make it easier to access them wherever you are. It might remove a layer of authentication each time you access.
In general, though, static IPs aren’t a great idea for VPN traffic because it makes it easier to track you. So, we’d recommend enable the Rotating IP option, even if that makes for more CAPTCHAs.
That said, if you do often get blocked trying to access a certain site, and then find a Surfshark server that works, you might want add that location as a favourite and use it as a static IP.
Rotating IPs makes it harder for a website or web service to track you in its logs. In a single, long session, you’ll appear as multiple visitors. So, this is a definite boost to Surfshark’s privacy credentials. Only ExpressVPN offers something similar with its ShuffleIP.
Multihop (available on all Surfshark plans) is fully customisable. Create a connection to travel through any pair of Surfshark servers to help maximize privacy. (Image credit: Future Publishing)
Quite the opposite to a static IP, then, the system automatically connects you via a different IP address after 2-10 minutes – and all without the real world experience of a disconnection. (Streaming was a little more glitchy when using IP rotation, though, so do consider switching it off if you run into problems.)
You get a little status message letting you know when your next IP rotation will be and what address you’re assigned, although, actually, in practice, the timing was often quicker than stated. And, when we checked with WhatIsMyIPAddress.com, the address reported by Surfshark was accurate every single time.
So, how does Surfshark manage to switch your IP without dropping the connection? That's down to its Nexus network infrastructure (see Server Network section) ensuring that there's always a server somewhere on the pathway to provide online access while the IP on the destination server is switched.
The joined up nature of the Nexus-powered servers means that, unlike other VPNs, you can create your own double jump server pathways between almost any locations available, instead of the small handful of pre-programmed routing options that most other VPN providers offer.
That allows users to design custom, faster MultiHop connections, with start and end point servers which aren’t too far away from you and from one another.
In fact, you can even choose Fastest Location or Nearest Country within the MultiHop menu for the Nexus system to make the best suggestion for you. We particularly like that you can see latency speeds next to the options on the list so that you can really aim for maximal performance.
We checked to see the kind of effect you can expect when using two servers per connection like this. Using a pathway of two servers nearby (in our case, two different Ireland server locations) produced speeds very similar a single hop transatlantic connection which we benchmarked at 391Mbps. It was only once we started picking huge journeys, around the word for the first hop and then back all the way for the second, that we noticed speeds dipping.
Of course, there’s no need to sacrifice speed on all your apps and services if you use Surfshark’s split-tunnel feature, Bypasser. It works on all four major platforms and allowed us to pick both individual apps and websites to either specifically exclude or include from the VPN tunnel.
This is a great way of working if you want to use Surfshark for something specific like torrenting, or if you want to watch your local streaming service without confusing it into thinking that you’re trying to tune in from somewhere else.
The only real privacy feature absent from the Surfshark roster is Tor Over VPN. We could still use the Tor browser manually after connecting to Surfshark on our Windows laptop but it’s not built into the app. If Tor's added layer of online anonymity is a feature you need, then you’ll want to use Proton VPN or NordVPN instead.
Unlike other VPNs, you can create your own double jump server pathways between almost any locations
Surfshark’s CleanWeb function takes care of your search by stripping out as many trackers and ads as possible. There’s a bit of a slow down when it comes to page load time but the results are well worth it.
It took all of the cookie consent requests out of our browsing as we read the football pages of the UK and European news sites. And the grey blocks where adverts used to be were certainly less distracting than all the sticky videos and other images that usually get in the way.
If you want to go the whole hog, though, try Surfshark’s very own in-app private search, available on Surfshark One and One+ plans. More details on that in the Features section above.
Score: 9/10
Security
Excellent kill switch available on all major platforms.
Strong phishing and malware protection boosted by browser extension .
Yet to embrace post-quantum encryption with much meaningful tech.
Surfshark's choice of VPN encryption, and it's platter of security features, give us plenty of reasons for confidence. It doesn't hit the same heights as the other top VPNs in all of our results below but then it's a fraction of the price of most of them and our tests are pretty exacting.
The company uses 2048-bit RSA encryption keys which is easily enough safeguarding. Proton VPN takes things a little further with 4096-bit keys just in case you have extreme security demands.
Kill switch warning on the Surfshark Windows app explaining how kill switches work. (Image credit: Future)
A more pressing for issue for Surfshark is its post-quantum encryption (PQE) credentials. It deserves increasing attention as quantum computers, and their extreme number crunching powers, arrive on the scene.
Read more about Surfshark's security credentials ▼
Other than that, the company told Technadu, in May 2025, that it was “working on launching cutting-edge post-quantum protection for our VPN”, so we expect to hear something more about it in the coming months.
This is nothing out of the ordinary currently. PQE technology in VPNs is still very much in the embryonic stage.
Only ExpressVPN has gone further in its 1200-word blog post about its implementation of PQE in its Lightway protocol. We can’t imagine that Surfshark will be comfortable with appearing to be behind the curve for long.
We can’t imagine that Surfshark will be comfortable with appearing to be behind the curve for long.
Until then, there’s still plenty to keep you safe with Surfshark.
Auto-connect is a solid feature for anyone looking to stop any accidental leaks of their actual IP address. We like Surfshark’s very much.
Once activated, it automatically connected using the VPN on any network that I specifically didn't marked as Trusted. I didn't want it to auto-connect on my home Wi-Fi, for example, where I want to choose what my ISP does and doesn't see depending on what apps and services I'm accessing.
What I really like is that I can also choose which VPN server I want Surfshark to auto-connect to. I set it to auto-connect the 'Fastest connection' preset no matter what.
Auto-connect looks and works the same across iOS, Windows and Mac. The only exception is on Android which also allows you to use it on mobile networks too – great for privacy on the go.
The gold standard for IP leak safety, though, is the VPN kill switch and Surfshark’s got full marks in our tests. There’s a kill switch on all platforms, as we would expect.
It comes in two forms: Soft Mode, which blocks your internet access if the VPN unexpectedly drops; and Strict Mode which simply blocks any internet access unless the VPN is connected in the first place.
Strict Mode is certainly the more secure but I found it slowed down speeds a little and seemed to dig up a few more CAPTCHAs and blocked websites, and problems with apps which weren’t compatible with the VPN. Ultimately, Soft Mode feels like the better option on balance, particularly as the kill switch itself performs very well.
Surfshark is one of the only VPNs with a full antivirus built in. This is the desktop version. It's available on Surfshark One and One+. (Image credit: Future Publishing)
We tried breaking the VPN connection in a few different ways – turning the router on and off, walking out of range of a Wi-Fi hotspot, stopping services, closing processes and more – and Surfshark blocked the internet every time.
The only difference between Surfshark and the very best in this department, NordVPN, is that Surfshark didn’t always manage to recover the application and reconnect every time. NordVPN’s activated the switch, spotted the precise problem, resolved it, and then got us up and running again without us really noticing that anything had happened.
Surfshark still performed far better than most VPNs, and correctly blocked our internet in every test, though, and that’s what most matters for security.
Surfshark’s CleanWeb feature helps out for security, as well as its ad blocking and cookie consent pop-up blocking features we mentioned in the Privacy section. It cuts out phishing and malware websites too.
We tested CleanWeb with 50 up-to-date URLs for each, from the very newest phishing and malware sites sourced on the day of testing itself.
You can see by the bar chart below that its effectiveness for blocking sites that host phishing attacks is a little sub-par. It's around half as effective as ExpressVPN and Proton VPN and a long way behind NordVPN.
It's comparatively better for ad blocking and if you use the Surfshark browser extension (available on FireFox, Chrome and Edge) alongside your platform app, you'll maximize its chances of succeeding.
Surprisingly, ExpressVPN and Proton VPN didn't manage to detect and block access to any of the latest malware hosting sites in our last lab test. So, the fact that Surfshark score 68% is actually a pretty strong result.
What's more, CleanWeb is available with all Surfshark plans which start as low as $1.99 per month. NordVPN's high scores come courtesy with Threat Protection Pro technology which is not included in its entry level tier. To get the benefits of Threat Protection Pro, you'd need to pay a minimum of $3.89 per month – nearly double the price.
Phishing, malware and ad blocking
Surfshark CleanWeb compared to similar tools from other VPNs
Phishing sites blocked (%)
Performance data for Phishing sites blocked (%)
Item
Series
Value
NordVPN
Phishing sites blocked
91
Surfshark
Phishing sites blocked
38
ExpressVPN
Phishing sites blocked
76
Proton VPN
Phishing sites blocked
88
Surfshark browser ext.
Phishing sites blocked
8
NordVPN
91
Surfshark
38
ExpressVPN
76
Proton VPN
88
Surfshark browser ext.
8
023466891
Percentage
Performance data for Malware sites blocked (Percentage)
Item
Series
Value
NordVPN
Malware sites blocked
86
Surfshark
Malware sites blocked
68
ExpressVPN
Malware sites blocked
0
Proton VPN
Malware sites blocked
0
Surfshark browser ext.
Malware sites blocked
8
NordVPN
86
Surfshark
68
ExpressVPN
0
Proton VPN
0
Surfshark browser ext.
8
022436586
Percentage
Performance data for Ads blocked (Percentage)
Item
Series
Value
NordVPN
Ads blocked
54
Surfshark
Ads blocked
50
ExpressVPN
Ads blocked
86
Proton VPN
Ads blocked
88
Surfshark browser ext.
Ads blocked
66
NordVPN
54
Surfshark
50
ExpressVPN
86
Proton VPN
88
Surfshark browser ext.
66
022446688
Percentage
Also, bear in mind that the bar we set for the test above is a high one. The figures above would be considerably higher if we tested CleanWeb, and the others, against threats that were even just two days old. Nonetheless, the biggest names in antivirus, such as Norton, Bitdefender, and Avira deliver results to the same tests that are up above 90%.
So, is Surfshark’s CleanWeb a replacement for the very best dedicated AV? Not quite, but it’s well worth using and, like most of Surfshark's features, a bargain. More to the point, it will protect users against most of the nasties out there. So, do switch it on if you have it.
Score: 9/10
Speed
Surfshark clocked the fastest WireGuard speed to local servers.
OpenVPN speeds are good too but long distance performance is poor.
Surfshark has considerably higher latency and jitter than other top VPNs.
Previously rated as the fastest VPN available, Surfshark has taken a bit of a dip in our latest round of speed testing but still has a strong claim to that title.
What’s more, we still think Surfshark is a good performer in the gran scheme of things.. Anyone looking for a fast VPN should not be put off.
We’ve recently broadened our VPN lab speed testing process. We take even more data points than before and have increased our maximum speed capacity from 1 Gbps up to 10 Gbps.
WireGuard/fastest VPN protocol
Download speed (local)
Surfshark (WireGuard)
1615
NordVPN (NordLynx)
1256
ExpressVPN (Lightway Turbo)
1479
ExpressVPN (WireGuard)
694
Proton VPN (WireGuard)
1521
05001,0001,5002,000
Mbps
Download speed (local) Data
Product
Value (Mbps)
Surfshark (WireGuard)
1615
NordVPN (NordLynx)
1256
ExpressVPN (Lightway Turbo)
1479
ExpressVPN (WireGuard)
694
Proton VPN (WireGuard)
1521
Surfshark (WireGuard)
355
NordVPN (NordLynx)
857
ExpressVPN (Lightway Turbo)
1374
ExpressVPN (WireGuard)
523
Proton VPN (WireGuard)
1242
03757501,1251,500
Mbps
Download speed (long distance) Data
Product
Value (Mbps)
Surfshark (WireGuard)
355
NordVPN (NordLynx)
857
ExpressVPN (Lightway Turbo)
1374
ExpressVPN (WireGuard)
523
Proton VPN (WireGuard)
1242
Surfshark (WireGuard)
2.3
NordVPN (NordLynx)
2.4
ExpressVPN (Lightway Turbo)
5.3
ExpressVPN (WireGuard)
2.4
Proton VPN (WireGuard)
5.2
01.534.56
ms
Jitter (local) Data
Product
Value (ms)
Surfshark (WireGuard)
2.3
NordVPN (NordLynx)
2.4
ExpressVPN (Lightway Turbo)
5.3
ExpressVPN (WireGuard)
2.4
Proton VPN (WireGuard)
5.2
Surfshark (WireGuard)
27.5
NordVPN (NordLynx)
4.7
ExpressVPN (Lightway Turbo)
5.7
ExpressVPN (WireGuard)
2.3
Proton VPN (WireGuard)
28.3
07.51522.530
ms
Jitter (long distance) Data
Product
Value (ms)
Surfshark (WireGuard)
27.5
NordVPN (NordLynx)
4.7
ExpressVPN (Lightway Turbo)
5.7
ExpressVPN (WireGuard)
2.3
Proton VPN (WireGuard)
28.3
Surfshark (WireGuard)
21.7
NordVPN (NordLynx)
17.2
ExpressVPN (Lightway Turbo)
14.8
ExpressVPN (WireGuard)
13.6
Proton VPN (WireGuard)
21.7
07.51522.530
ms
Latency (local) Data
Product
Value (ms)
Surfshark (WireGuard)
21.7
NordVPN (NordLynx)
17.2
ExpressVPN (Lightway Turbo)
14.8
ExpressVPN (WireGuard)
13.6
Proton VPN (WireGuard)
21.7
Surfshark (WireGuard)
171
NordVPN (NordLynx)
83
ExpressVPN (Lightway Turbo)
75
ExpressVPN (WireGuard)
72.1
Proton VPN (WireGuard)
90.6
050100150200
ms
Latency (long distance) Data
Product
Value (ms)
Surfshark (WireGuard)
171
NordVPN (NordLynx)
83
ExpressVPN (Lightway Turbo)
75
ExpressVPN (WireGuard)
72.1
Proton VPN (WireGuard)
90.6
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We therefore expected ExpressVPN’s Lightway Turbo protocol to blow most of the competition out of the water – it’s important to remember that Lightway Turbo is only available on ExpressVPN’s Windows app – but that wasn't quite the case.
Read more about Surfshark's speed ▼
As it turns out, it's Surfshark's fastest protocol, WireGuard – available on all Surfshark apps – that clocked the top download speed when we connected to the nearest server to our lab's speed rig. At a median average of 1615 Mbps, it bested Lightway Turbo's 1479 Mbps.
Over long distance (Europe to the US) Surfshark didn't look so great, though. Its 355 Mbps score is considerably lower than the competition. That's something to consider if you're set to be accessing far flung servers on a regular basis.
We were pleased to see download speeds are good with the more privacy-focused OpenVPN protocol on Surfshark but, again, it dropped to about half that of NordVPN and ExpressVPN over long distance.
And Surfshark's speed claims start to look pretty thin when you consider overall performance. For almost all distances and protocols, we recorded latency and jitter rates than were pretty much twice as bad as the other top VPNs.
OpenVPN performance
Average download speeds, latency and jitter rates on local and long distance server connections.
OpenVPN speed (local)
Surfshark
978
NordVPN
974
ExpressVPN
1038
Proton VPN
240
03757501,1251,500
Mbps
OpenVPN speed (local) Data
Product
Value (Mbps)
Surfshark
978
NordVPN
974
ExpressVPN
1038
Proton VPN
240
Surfshark
430
NordVPN
857
ExpressVPN
808
Proton VPN
173
02505007501,000
Mbps
OpenVPN speed (long distance) Data
Product
Value (Mbps)
Surfshark
430
NordVPN
857
ExpressVPN
808
Proton VPN
173
Surfshark
33.4
NordVPN
14.6
ExpressVPN
15.5
Proton VPN
14.7
010203040
ms
OpenVPN latency (local) Data
Product
Value (ms)
Surfshark
33.4
NordVPN
14.6
ExpressVPN
15.5
Proton VPN
14.7
Surfshark
174
NordVPN
83
ExpressVPN
73.5
Proton VPN
73.8
050100150200
ms
OpenVPN latency (long distance) Data
Product
Value (ms)
Surfshark
174
NordVPN
83
ExpressVPN
73.5
Proton VPN
73.8
Surfshark
9.8
NordVPN
4.2
ExpressVPN
6.8
Proton VPN
7.3
02.557.510
ms
OpenVPN jitter (local) Data
Product
Value (ms)
Surfshark
9.8
NordVPN
4.2
ExpressVPN
6.8
Proton VPN
7.3
Surfshark
15.9
NordVPN
4.7
ExpressVPN
11.5
Proton VPN
8.1
05101520
ms
OpenVPN jitter (long distance) Data
Product
Value (ms)
Surfshark
15.9
NordVPN
4.7
ExpressVPN
11.5
Proton VPN
8.1
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In real terms, that means we would expect higher levels of lag than usual when gaming and more buffering than most when streaming, the latter of which was certainly true in my home streaming experience. (More on that in the Streaming section just below.)
High jitter can lead to poor quality real-time applications, although I didn't notice any problems when I used Surfshark during WhatsApp voice calls or when video conferencing on Google Meet for work.
All in all, though, it's a mixed picture and not quite what we were hoping for.
A VPN engineer once said to me that, beyond certain speeds, it's really latency that's more important when considering VPN performance. If that's true, then Surfshark's fast download data feels a bit hollow.
Of course, speed testing is only ever a snapshot of a moment, with little regard for comparative server network conditions. All the same, despite the headline figures, we'd hope for a better show from Surfshark next time.
Score: 8/10
Unblocking streaming services
Surfshark unblocks Netflix libraries, and other services, all over the world.
Struggles to unblock US-only YouTube content from other countries.
CleanWeb needs disabling to stream ad-funded streaming services.
Surfshark isn’t quite in the same league as NordVPN when it comes to unblocking streaming services but it’s mostly a good choice on this front.
Like NordVPN, and most of the best VPN services, all of Surfshark’s servers are optimzed for streaming. I didn’t need to waste any time trying to find lists of streaming servers. I just found the country I wanted and connected to any server on the list.
We tested Surfshark to see if it could unblock Netflix in five different locations and it did so without hitch, the same as all the other top VPN providers. It’s behind the rest, though, when it comes to certain US streaming services.
Amazon US/UK
Disney+ US/UK
YouTube US
NordVPN Plus
✅
✅
❌
Surfshark
❌
❌
❌
ExpressVPN
❌
✅
❌
Proton VPN
✅
❌
❌
Surfshark is able to unblock Disney Plus in the US and UK but we did have to try a few different servers to get it to work. We've marked it down as a 'no' in the streaming table below for this reason which makes Surfshark look worse than it is, but many users will not have the patience or knowledge to try more than one server location before giving up.
Read more about Surfshark's streaming service unblocking ▼
We also found that Surfshark servers couldn't be used to unblock Amazon Prime Video in the US or UK, no matter how we tried. This is a change from our last test when Surfshark saw success with this service.
YouTube US is one that none of our VPN services managed to unblock this time. We choose a licensed US-geo-locked test video and we weren't able to stream it from the UK with Surfshark or any of the others. This is worth considering if you tend to watch YouTube more than any other platform, although most videos tend not to be geo-specific.
Surfshark proved useful at unblocking all of the free streaming services we tried in the UK and Australia, though. It has a cross next to ITV in the table below because Surfshark didn't manage to unblock it at the first attempt but, again, it did succeed after a server switch.
Surfshark had previously had similar issues when trying to access 10Play in Australia but there were no troubles in this round of tests.
BBC iPlayer
ITV
Channel 4
TVNZ Plus
NordVPN Plus
✅
✅
✅
✅
Surfshark
✅
❌
✅
✅
ExpressVPN
✅
✅
✅
✅
Proton VPN
✅
❌
❌
❌
It's worth noting that you may need to disable CleanWeb when trying to watch shows on ad-funded streaming services such as Channel 4 and ITV. CleanWeb's built-in ad-blocker, and the streamer's need to serve reels of ads before and between the programming, don't work well together and cause things to grind to a halt.
The only downside, of course, is that it does leave you without web-based malware blocking for a time. So, make sure you're watching a trusted service. And make sure to turn CleanWeb back on after.
When we tested Proton VPN we found the same problem but the significant difference there is that we could turn off just the ad-blocking of NetShield while leaving the malware protection running. We also didn’t have to disconnect and reconnect to change the setting, unlike with CleanWeb.
Ultimately, if you're not prepared to tinker – and why should you – then NordVPN is the best streaming VPN but let Surfshark's results in this department put you off. It's still good for unblocking streams.
Score: 7/10
P2P and torrenting
Torrenting supported at all of Surfsharks server locations.
Search for P2P optimized servers for best performance.
No port forwarding.
Surfshark works well for torrenting thanks to its high download speeds and reliable privacy.
I opted for the OpenVPN protocol using TCP to be doubly sure my ISP wouldn't be able to see what I was up to. Sure enough, I've had no nasty letters through the post.
Using uTorrent, I didn't notice anything out of the ordinary as I chose a selection of different file sizes to download. Knowing that Surfshark performs significantly better over short connection distances (see Speed section) I made sure to choose the closest server possible.
All of Surfshark’s locations support torrenting but only some are optimised for P2P use and they’re not so easy to find as with Proton VPN or NordVPN, both which have P2P filters on their server choice lists in the apps.
We figured out that you can type ‘P2P’ into the search field of the server location list with Surfshark and the system will narrow to include only the torrenting optimized servers, but even then it’s very hard to tell that that’s what you’re looking at. There’s nothing in the knowledge base or help sections about it. How most people are supposed to discover this is a bit of a mystery.
The actual torrenting experience, though, once connected, is very similar to any of the top VPNs. My connection speed was limited more by the number and quality of peers for the file I tried to download.
Like many VPNs these days, Surfshark does not support port forwarding for reasons of security – understandable given that’s a VPN’s prime function. You can read Surfshark’s take on it here.
The article even suggests a way you can set up port forwarding manually but, if that’s really something you want that much, then you’re best off choosing Proton VPN which supports the feature directly in its apps.
Score: 4/5
Compatibility
Surfshark is compatible with all modern platforms.
Exceptionally large feature set available for iPhone users.
Use browser extensions for maximum privacy.
Surfshark does a good job of keeping consistency in look, feel, and functionality across its suite of apps. In fact, it scores better than most top VPN vendors with almost all of its features supported on mobile as well as desktop.
iPhone users should take particular notice. Surfshark’s iOS app is exceptionally well stocked compared to the normally underpowered versions peddled by most VPN companies. Split tunneling, auto connect, and use of all three of Surfshark’s VPN protocols are present and correct on both major mobile operating systems.
Like all the very top VPNs, Surfshark is compatible with every modern platform you’d care to mention. There are apps for the likes of Amazon Fire TV, Apple TV and Linux as well as the usual big four of Windows, Mac, Android and iOS.
Features available on iPhone
Surfshark
NordVPN
ExpressVPN
Proton VPN
Kill switch
✅
✅ (automatic)
✅
✅
Autoconnect
✅
✅
❌
❌
Split tunneling
✅ (websites only)
❌
❌
❌
Protocols
WireGuard, OpenVPN, IKEv2
NordLynx, OpenVPN
Lightway, OpenVPN, IKEv2
WireGuard, Stealth
Malware blocking
✅
❌
✅
✅
GPS spoofing
❌
❌
❌
❌
Custom DNS
❌
❌
❌
❌
Read more about Surfshark's compatibility ▼
There are also Chrome, Edge and Firefox browser extensions and these are more important than you might think.
We’d recommend using Surfshark from within your browser to get the most out of the CleanWeb phishing, advert and malware blocking abilities of your VPN, for example. It’ll keep you a little safer online even if the VPN itself is turned off. See the Security section for more details.
But, there's more. Surfshark's browser extensions can mask your real location better than using just using your device's VPN app alone. That's because some websites can ask your browser its country-level location. That’s not something that’s related to your IP address.
We found we got fewer CAPTCHAs when we tried it. Searching Google for VPN-related terms often digs up request for bicycles, buses and road crossing identifications but it was a rare event with Surfshark's Chrome extension on.
We’d recommend using Surfshark from within your browser to get the most out of the CleanWeb phishing, advert and malware blocking abilities of your VPN
The browser extension doubles down on protecting your real location with its ‘Block WebRTC’ feature too. WebRTC (Web Real-Time Communications) is another internet technology which can be used by websites to find your real IP address. Surfshark’s browser extension should stop any red flags by making sure WebRTC doesn’t run on your device.
Surfshark does a good job of maintaining all of its apps with regular updates to many of them throughout the year.
We took a look at the number of updates that the big VPN providers made to their iOS apps between January and December 2025 for an indicator of how well they support their software. iOS apps are often the least well maintained.
iOS app updates in 2025
This is the number of updates the iOS apps of each of these VPNs has had in 2025
iOS app updates
NordVPN
23
Surfshark
21
ExpressVPN
25
Proton VPN
22
PureVPN
18
Mullvad
9
IPVanish
10
Windscribe
11
CyberGhost
0
Private Internet Access
3
iOS app updates Data
Product
Value (number)
NordVPN
23
Surfshark
21
ExpressVPN
25
Proton VPN
22
PureVPN
18
Mullvad
9
IPVanish
10
Windscribe
11
CyberGhost
0
Private Internet Access
3
Looking at the table above, Surfshark is certainly one of the better companies for this with it pretty much on a par with other top VPNs Proton VPN, NordVPN and ExpressVPN.
The overall story for us here is that Surfshark has done a really good job, and we’re confident that it will continue to do so on whatever platform you wish to use.
Score: 5/5
Usability
Make sure to disable the auto-renew function on set-up.
Clear and consistent UX across all major Surfshark apps.
Kill switch mode should be clearer on the UI.
After signing up for a Surshark account (don’t forget to take advantage of the Surfshark 7-day free trial while it’s here), the Surfshark online dashboard is a good place to start.
There’s a handy set-up guide to make sure you get the best of all the features – connecting to the VPN, setting up Antivirus, data leak alerts, Surfshark’s search and how to use Alternative ID. All well worth your time.
It’s also a good place to download your apps and extensions. The Download apps panel is surprisingly complete. There are QR codes to scan and buttons both of which offer direct links to the relevant app stores for smart TVs, browser extensions and Linux as well as the big four laptop, phone and tablet apps. You can even pick up the Android APK for any side-loading you might need to do.
Read more about Surfshark's usability ▼
The only thing to watch out for is that we got a little confused by the Windows app installer. It said “Welcome to Surshark One Security Suite Setup Wizard”, when we’d only purchased Surfsharker Starter originally. Sadly, it wasn’t a free upgrade. Ignore it. That’s how the standard installer lookers.
You can access the help center, view the length left of your subscription and, of course, upgrade to a dedicated IP address and an Alternative ID phone number while you're there, should you wish.
Switch off auto-renew and avoid a nasty price hike
Our top tip of all, though, is to head immediately to the Payments tab in the Your Subscriptions section of the My Account menu where you can switch off auto-renew and avoid a nasty price hike once the term of your original subscription ends. Ignore this at your peril, or face paying about twice what you did originally per month on a 12-month contract.
If you do get stung by Surfshark’s auto-renewal, though, don’t panic. The company cares about its reputation and its customers. A little sweet talk to the customer support within a week and you’re highly likely to get a refund.
User Experience
The Surfshark user experience is pretty much identical across the range. There are differences – Android has a home tab, Windows and iOS don’t, for example – but the look and feel is consistent and all the features and settings are in very similar places.
Like all good VPN apps, there are short explainers next to most of the settings and that’s important because it’s by far and away the easiest way to learn about the product. Only Proton VPN stands out as superior on this front with an info button that opens up some really clear pop-up explainers, that are as easy to understand as they are to dismiss.
There’s no map on any Surfshark app. All server locations are listed in alphabetical order and that’s perfectly sensible and easy to navigate. There’s also a search bar to stop you having to scroll to the bottom for UK, US and everything else that’s useful down there.
You can even search for the kind of server you want, instead of the location. Type in ‘P2P’ if you want one for torrenting, for example. We typed in ‘Frank’ and got not only the main Frankfurt server but also a list of those with static IPs as well as the preset MultiHop route of Frankfurt via the GB-London server.
Surfshark home page running on Android. It's a very clear interface easy access to VPN server selection and connection. There is tabbed access to the settings and product features at the bottom. (Image credit: Future Publishing)
If that’s not fast enough for you, there are connection shortcuts with buttons for your recently used servers, your fastest available connection and your nearest country too. There are also stars next to each server in the list so that you can favourite ones that you like or use most often.
We prefer the tabbed layout on the Windows app compared to the mobile versions but then that’s not a huge surprise given that there’s more space to play with on a laptop screen. The tabs make a bit more sense on a computer (VPN, Alternative ID, Alerts, Antivirus, Search and Settings). It’s quick access to pretty much everything you need right there.
Compare that to the four tabs on Android – Home, Products, News, Settings. News doesn’t really offer much but head to Products and you’ll find a list of the same tabbed sections as on the Windows app. In other words, access to the same areas is one step removed. It’s not a big deal and it still works fine.
The desktop apps are still actually quite small – more than the budget mobile port look and feel of cheaper VPNs like Hide.me,Windscribe and PrivadoVPN but nothing like the luxury of space you get with NordVPN, Proton VPN or ExpressVPN.
We don’t really mind that. It’s still attractive, tidy and maybe a massive VPN software windows is exactly the kind of getting-in-the-way that VPNs shouldn’t do. It’s also kind of fitting of Surfshark’s more reasonable price point.
Surfshark's desktop application is not a full screen desktop experience but I don't have a problem with that. It's neat, tidy, easy to use and doesn't get in the way of your other apps and files. (Image credit: Future Publishing)
It’s also a misnomer to think that its size means less complexity. The Surfshark Windows app has 23 buttons, icons and other areas where you can click something. NordVPN’s Windows app also has 23. Proton VPN comes in at a similar 19.
If you want something really stripped back but still nicely put together, then go for ExpressVPN with its 8 – but then that does mean fewer functions at your fingertips. It depends what you’d rather trade off.
Probably the only part of the Windows UX that we find a bit odd is the VPN home page itself, or, more specifically, the information that’s on there. There’s data on connection time, VPN IP address, up and download data so far, what protocol you’re using and whether or not CleanWeb is on.
It’ll also tell you when the kill switch is enabled, but, the strange part is that it says nothing about the kill switch at all when it’s off – and that’s exactly when you need to know about the kill switch: when it’s not protecting you!
Oddly, Android users can tell if it’s off because it’s displayed as a toggle rather than the word On or Off.
Is it a problem? Well, potentially but you can avoid it by making sure your kill switch is activated by default. Otherwise, it would be a concern if your real IP was leaking and you didn’t know about it.
That aside, we really have no complaints to make about how Surshark has put its apps together. They’re easy on the eye and generally a pleasure to use.
Score: 4/5
Accessibility
Middling accessibility score for the Surfshark website.
Average language support.
Extremely poor for keyboard-only use.
Surfshark's accessibility credentials are so-so, at best with both the website and number of languages available in-app about average. Keyboard support is really quite but Siri voice commands for VPN functionality save the day for iOS users.
We used AccessibilityChecker to scan Surfshark’s home page and it came out with a score of 41%. It’s only a single page but it’s a good indicator of what to expect across its website.
That’s a long way behind the likes of Mullvad (89%) and NordVPN (83%), but it still outperformed big names like Proton VPN (35%), ExpressVPN (21%) and Private Internet Access (10%).
The audit report showed that Surfshark’s website passed all navigation tests. It was deemed to have excellent support for screen readers although it didn’t fully support them everywhere.
Read more about Surfshark's accessibility ▼
Equally, the site uses an appropriate color scheme, and text with strong contrast, even though it didn’t match color contrast standards across a few elements.
VPN Accessibility
Accessibility score for the website home page of each VPN
Accessibility score (%)
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
Accessibility score (%) Data
Product
Value (Percentage %)
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
There’s clearly room for improvement here, but this isn’t a bad score. If you’re partially sighted, then, there are better options out there than Surfshark.
Looking at Surfshark’s desktop apps, we found that the Windows application supports 13 languages including common options such as English, French, German, Italian, Polish, Portuguese, Japanese, Korean and Chinese (Simplified and Traditional.)
There are 13 languages supported on Surfshark. Not as many as other VPNs and a few key options missing. (Image credit: Future Publishing)
But it’s missing others – Arabic, Norwegian, Swedish, Turkish – and many VPNs provide more. Norton VPN supports 26 languages, for instance, and Proton VPN has 28. So, if you would rather have a VPN that talks your native tongue, you might find more luck elsewhere.
Next we tried ditching our mouse. If a user can’t operate a mouse, they should be able to access every feature of the app from the keyboard. Sadly, Surfshark has extremely poor keyboard support.
Pressing Tab allowed us to move around the window, but in many cases the app didn’t highlight the current element (the button, the list, or whatever else we were accessing), leaving us with no idea where we were.
Language support
Language options available in the Windows apps of each of these VPNs.
no. of languages available
NordVPN
13
Surfshark
13
ExpressVPN
17
Proton VPN
31
PureVPN
12
Mullvad
20
IPVanish
8
Windscribe
20
CyberGhost
12
Private Internet Access
18
010203040
number
no. of languages available Data
Product
Value (number)
NordVPN
13
Surfshark
13
ExpressVPN
17
Proton VPN
31
PureVPN
12
Mullvad
20
IPVanish
8
Windscribe
20
CyberGhost
12
Private Internet Access
18
Even when we could see we had reached an important element, like the location list, it turned out not to be optimized for keyboard use.
For example, PIA’s Windows app allowed us to scroll up and down to highlight a country, and connected as soon as we hit Enter. That’s easy and intuitive, we figured it out right away.
With Surfshark, we could browse up and down the location list with the keyboard, but hitting Enter did nothing. Experimenting, hitting Tab and then Enter allowed us to connect some of the time, but we regularly got lost and had to use our mouse to start again.
Overall, if you need keyboard support then Surfshark’s Windows app isn’t a good choice. Check out PIA instead.
Score: 2/5
Customer support
Surfshark has 24/7 live chat, email and site customer support.
Handy and easy to use on-site knowledge base.
Email support will reply with a solution within 24-hours.
Surfshark offers customer support via a support site, live chat (24/7) and email (24/7).
We test VPN support sites by searching for common technical terms and issues, and exploring what comes up. Surfshark’s support site scores well for its vast number of articles.
When we searched for ‘DNS’, for instance, the site gave us 120 results including plenty of useful guides. That compares to 60 for ExpressVPN, and only 5 for Hotspot Shield (and only one of those was useful for setup or troubleshooting).
The only subject area almost completely absent was P2P and torrenting but perhaps for obvious thorny legal reasons.
Read more about Surfshark customer support ▼
All the help articles we read were well written, clear, nicely laid-out and very, very non-threatening.
Most Surfshark support users won't need the search, though, because the site is very well organised.
It displays links to its most important articles on the front page, grouped into topics such as ‘Getting Started’, ‘Fixing Issues’, ‘Billing’ and ‘Account’. It’s likely that many visitors will find the article they need in a couple of clicks.
We noticed that some of the support articles were a little out-of-date. Screenshots didn’t always match the latest version of the app, for instance. But that’s not unusual with VPNs that have a large number of articles, and we didn’t spot any guides where this genuinely had a significant negative result, like telling us to take an action which was no longer possible, for instance.
More to the point, all the articles we read were well written, clear, nicely laid-out and very, very non-threatening. Most people will feel confident of following the advice of this resource and rightly so.
Surfshark’s live chat appears to be well staffed. We were able to talk to helpful agents within a couple of minutes of opening a session. Getting some information about how to set the VPN up for P2P seemed like a good idea and the online agent did not let us down.
Surfshark’s live chat appears to be well staffed, and we were able to talk to helpful agents within a couple of minutes.
They said that all of their servers were fit to use for P2P, they suggested OpenVPN, with UDP for better speeds, and to make sure we had the kill switch on. All pretty sage stuff. And the whole chat took less than 5 minutes once we’d gone through a couple of layers of AI bot automation.
Email support isn’t as speedy. Proton VPN replied to a test question in minutes during its last review; Surfshark says it will reply in 24 hours, and our 21-hour wait suggests that’s about right.
Our reply was short, but friendly, accurate, and with an invitation to keep asking if we needed more help, and that earns a thumbs up from us.
Score: 4/5
User reviews
Like all user reviews, you should take Surfshark's scores on the Trustpilot and the mobile app stores with a pinch of salt, but they do paint the picture of a VPN that you can trust.
Across Google Play and the Apple App Store, it holds ratings on par with the very top VPNs. It's 4.4/5 Trustpilot rating is based on over 27,000 reviews. Around 9% of those are 1-star reviews.
Read them and you'll most find that they're complaints over the auto-renewal system that most VPNs use, and it's easy to make sure that you don't become one of those statistics. You can turn auto-renew off from any point after signing up. Please do it.
Google Play
App Store
Trustpilot
NordVPN
4.6
4.7
4.2
Windscribe
4.6
4.6
4.7
Surfshark
4.6
4.7
4.4
Proton VPN
4.6
4.6
2.0
ExpressVPN
4.7
4.7
4.0
Track record: can you trust Surfshark?
Surfshark has never suffered any hacks or data leaks.
Apps, logging policy and server infrastructure has all been audited.
We'd like to see audits undertaken on an annual basis.
Surfshark has not had to suffer the ignominy of any major hacks or bugs that have gone public, and the NIST Vulnerability Database doesn’t have a single item with the keyword 'Surfshark'. That’s quite unusual.
Proton VPN has three old bugs in the database; ExpressVPN has three; NordVPN also has three old vulnerabilities (all from 2018.) Surfshark does have the advantage of being the youngest of all of these VPNs, though, launched, as it was, in 2018. For the record, Proton VPN is only one year older.
It’s a positive sign that hackers and security researchers haven’t found any major issues in Surfshark’s apps.
The biggest uproar was when the company decided to switch its legal HQ from the British Virgin Islands to the Netherlands.
Surfshark did cause controversy when it added a ‘fake news detector’ feature to its browser extension. The idea was to highlight sources of misinformation, but the feature falsely flagged too many legitimate sites. It also raised a few eyebrows for privacy issues with the idea that this automated feature would decide, on its own, whether a particular source was trustworthy or not. Surfshark removed the feature in 2022 and the company hasn’t tried anything similar since.
Read more about Surfshark's track record▼
For sure, the biggest uproar, though, was when the company decided to switch its legal HQ from the British Virgin Islands to the Netherlands, as we mentioned in the Privacy section of this review.
Audited, but not as well or regularly as Proton VPN
Surfshark has had all the significant parts of its processes and infrastructure audited by third parties over the years but it could do with ramping up the frequency.
Surfshark had its no-logs policy reviewed by Deloitte in 2022. The report was released in January 2023 and agreed that Surfshark’s claims matched its real-life user data procedures. More recently its no-logs claims were audited in June, 2025, and, again, everything was found to be ship shape. (The full report is available to Surfshark users.)
It’s good to see any VPN provider have the courage to put itself through a public audit, but we'd like to see Surfshark do this a little more regularly.
Proton VPN has a no-logs audit every year, and Surfshark needs to do something similar. We’d like to see regular audits of the apps, too.
✅ Anyone looking for cheap VPN: You can get two years of service for less than $70 total and there's a 7-day free trial which means you can try it out for nothing.
✅People who want an antivirus product with their VPN: Surfshark is one of the few VPNs with a full antivirus system. None of NordVPN, Proton VPN nor ExpressVPN offer this. Make sure to sign up to Surfshark One or One+ for antivirus.
✅P2P users looking for a good torrenting VPN: Surfshark gave us fast speeds when torrenting and is very easy to use.
❌ Streamers: Surfshark can certainly unblock most streaming services from abroad but it can be a little fiddly for some important ones like Disney Plus and ITV. NordVPN is better for streaming.
1. NordVPN – from $2.99 per month The best VPN overall and best for streaming If watching geo-blocked streaming services is the main reason you want a VPN, then NordVPN is a better choice than Surfshark. It's our #1 rated VPN overall and unblocked every streaming service in our tests at the first attempt. It's easy to use and excellent at everything else too. The only downside is that it's more expensive than Surfshark but you get what you pay for. Try it for yourself with a 30-day money-back guarantee.View Deal
Surfshark FAQs
Does Surfshark have a free trial?
Yes, a free 7-day trial is available to new users signing up to 1 and 2-year contracts for any of Surfshark's plans.
Is Surfshark VPN owned by China?
No. Surfshark was founded in 2018 by Vytautas Kaziukonis. It has offices in Lithuania and Poland, where the company remains today. Surfshark was registered in the British Virgin Islands until 2021 when its legal home was switched to the Netherlands.
Surfshark merged with NordVPN in 2022. The company offices are on the same campus in Vilnius, Lithuania, but remain separate from one another.
Is Surfshark VPN trusted?
Yes. Surfshark operates according to secure and trustworthy VPN practices. It uses a RAM-only server network and has an audited no-logs policy to prove that it does not collect of store user data. Surfshark has never had a hack or data leak. You can read more about this in the Track Record section of this review.
Is Surfshark blocked by Netflix?
No. We were able to access five different global Netflix libraries. These were Japan, USA, Canada, UK and Australia. Surfshark was able to unblock Netflix in these locations at the first time of trying – so without switching to any different servers and without changing any settings. (Read more about it in the Streaming section of this review.) We recommend Surfshark as a good VPN for watching Netflix wherever you go.
What are the downsides of Surfshark?
Even though Surfshark is excellent for unblocking Netflix streams, it's not quite as great for streaming as some other VPNs, such as NordVPN and ExpressVPN.
Is Surfshark legal in the US?
Yes. Surfshark is legal to use in the US and in all other locations where VPN use is not banned. VPN bans exist in countries such as Russia, China, Iran, Turkey, India, Saudi Arabia and a few other places. Find out more about where VPNs are banned.
Surfshark testing methodology
I’ve tested and written about VPNs for over five years. I’ve had Surfshark installed on my Windows PC and my mobile phone during that time along with nine other VPNs. Of those, Surfshark is my go-to VPN for my phone even when I'm not reviewing it.
I like the Android app and I particularly like having my Alternative ID at hand to copy into registration fields when I’m signing up for new sites and services. You can read my thoughts on Alternative ID in the Features section.
I use Surfshark most days and I update this review with my thoughts on the service and new Surfshark features each month. The latest this time is the Web Content Blocker tool which you can read about in the Features section too.
Our VPN test lab is where we put all VPNs through the same battery of tests to ensure a level playing field. Mike has been lab testing VPNs for over 11 years and has developed TechRadar’s VPN testing methodology over that time.
Read more our Surfshark testing methodology ▼
Each VPN is put through full lab testing every six months. As with all the VPNs, Surfshark has been tested for speed, ad-blocking, anti-phasing and malware, streaming service unblocking, local IP address leaks and the server network has been spot-checked to confirm that the VPN server locations are accurate.
As well as this, Surfshark’s privacy and security credentials have been checked in-lab by reading through the company’s privacy policy in detail and by looking through VPN configuration files and monitoring connection logs to ensure that each VPN protocol will operate appropriately.
Surfshark is my go-to VPN for my mobile phone even when I'm not reviewing it.
I have subjectively user tested the rest of Surfshark’s in-app privacy and security features on my own devices in real-world situations – on my mobile connection, on public Wi-Fi and on my home network too. These include Search, Autoconnect, Alert, and Alternative ID. You can read our findings in the Privacy and Security sections.
As with all of our VPN lab tests, Surfshark’s speed testing took place on our cloud PC set-up over a 10 Gbps line. We took 10 measurements from two different server locations (Dublin and Los Angeles) and recorded both local and transatlantic VPN connection speeds. We did this on both WireGuard (for a measure of the fastest speeds) and on OpenVPN (for those who wish to use a more secure connection).
Surfshark apps running on the four major operating systems in the TechRadar VPN lab. (Image credit: Future)
Our final scores are a median average of each set of 10 to avoid any skew from outlier data points. As with all VPN speed testing, it only provides a snapshot in time but, in our experience, it’s representative of average performance.
I’ve added my real-world user experience of Surfshark's speed performance to Mike’s results. You can read about both in the Speed section of this review
Mike tested Surfshark’s CleanWeb tool (anti-phishing and anti-malware) by exposing it to the 100 latest phishing and malware websites and seeing what percentage of these it could detect and block. You can see results in the Security section where I’ve added my thoughts on what it’s like to browse websites using CleanWeb, whether it makes a difference to the number of ads seen on pages, and whether it was able to reduce cookie consent pop-ups.
To test streaming service unblocking, Mike built a tool to sequentially run through a series of streaming platforms, as accessed from a different set of global locations. These include Netflix access to content libraries in Japan, the US, UK, Australia and Canada, access to Prime Video, Disney Plus, and local free streaming services such as BBC iPlayer, ITV, Channel 4, 10Play, 9Now and more.
The streaming tool checks whether or not Surfshark is able to access these services from abroad. If it fails, we try to access these services using different servers or by making tweaks to Surfshark’s set-up. For us, there’s a big difference in usability between a VPN that we need to tweak and one which will offer access first time.
Surfshark has been tested for speed, ad-blocking, anti-phasing and malware, streaming service unblocking, local IP address leaks and the server network has been spot-checked
I do a lot of streaming from abroad using VPNs – particularly with services such as Peacock, Sling and FuboTV. I regularly use Surfshark on my Windows PC for this. You can read my thoughts about Surfshark’s streaming quality and consistency, as well as Mike’s lab results, in the Streaming section of this review.
Finally, and certainly not least for the lab testing, is kill switches. This is arguably the most important feature we test in the lab. Mike sets up software to record the reported IP address of his test devices and switches on the VPN. He then performs a series of ways to break the VPN’s operation and checks that the kill switch kicks in without registering any leaks of the lab’s actual IP address.
The last port of call in our Surfshark testing was to test out its customer support. Mike puts his VPN knowledge to some pretty fiendish use and approaches live chat and email support with a complicated but not impossible technical query. You can see how Surfshark did in our Customer Support section.
This review has been fact checked across the VPN team, as well as with information provided by Surfshark. We update this review each month to include any new Surfshark features, or information about the product, to make sure that what you’re reading is 100% up to date and as you would find the product if you downloaded and used it today.
If you notice anything in your experience of using Surfshark that does not tally with what you read on this page, please let us know in the comments, or by emailing us direct, and we will endeavour to provide you with product support information or include corrections and warnings to other users, depending on which is appropriate.
Top notch features, watertight security, and the best streaming performance out there by a distance all solidify NordVPN as the best VPN available right now. Read more ▼
Price plans & value
8 / 10
Despite its hefty price rises, NordVPN's array of plans and features give you more than enough value no matter your choice. Read more ▼
Features
10 / 10
NordVPN is set apart by some of its unique features. Meshnet is something offered by no other VPN, Threat Protection Pro is the best of any similar product offered, and NordPass is the best password manager out there. Plus, there's a whole bunch more Read more ▼
Server network
10 / 10
NordVPN's server network is unmatched. While some providers offer more locations in specific regions, no-one is as well spread as NordVPN is. Read more ▼
Privacy
10 / 10
Based in Panama, with an airtight, audited no-logs policy, secure, proprietary protocols, and a host of privacy-focused settings, you can't dislike NordVPN in this regard. Read more ▼
Read all of NordVPN's review scores ▼
Security
10 / 10
NordVPN scores top marks here thanks to its commitments both now and in the future. Threat Protection Pro is top notch, post-quantum encryption is already in place, and it has top-grade encryption for the current generation too. Read more ▼
Speed
9 / 10
Good speeds, superb latency and jitter, a top performer all-around for whatever your needs are. Read more ▼
Unblocking streams
10 / 10
NordVPN performed flawlessly in our unblocking tests. Zero issues, zero blocks, on every service, top marks! Read more ▼
P2P & Torrenting
4 / 5
Despite not offering port-forwarding, NordVPN offers near complete P2P optimization coverage on its servers and offers a suite of guides to help users get going if they need them, Read more ▼
Apps & Compatibility
4 / 5
NordVPN has apps for every platform, which all look great and work flawlessly no matter your device. Its only limitation is its feature imparity across platforms which, while improved in recent years, still has room for improvement. Read more ▼
Usability
5 / 5
Dropping the interactive map and honing in on quick access to tools has made NordVPNs apps easy to use no matter your VPN experience, plus the experience is near identical everywhere. Read more ▼
Accessibility
2 / 5
NordVPN's accessibility is good enough but by no means perfect. It has an average spread of languages, some amount of keyboard support, and some contrast issues. But, for the most part it comfortably among the most accessible VPNs. Read more ▼
Customer support
4 / 5
NordVPN's customer support is among the best available. Several options to find a solution, responsive live chat, and well considered conversations with email agents all help a user greatly. Its only area for improvement is usability in terms of its FAQ navigation. Read more ▼
Track record
4 / 5
NordVPN for the most part has a shiny clean track record to be admired. However a breach in 2019 and its ongoing legal battles surround auto-renewals leaves a level of doubt available for some. Read more ▼
NordVPN price plans
Prices start from $2.99 per month with NordVPN Basic.
NordVPN Plus offers the best value balance of features and price.
Auto-renew fees are eye-watering – remember to opt-out, please.
NordVPN is a relatively expensive product – pricier than the like Surfshark and PIA, but similar to ExpressVPN and Proton VPN – but it's very much worth the extra spend.
NordVPN’s price plan structure varies depending on the country you reside in. Most countries get 3 or 4 plans to choose from. Basic and Plus are standard across all nations; it’s the upper-tier plan options that differ.
Read more about NordVPN's price plans ▼
In the US, for example, you can also choose either Complete or Prime. Canadians have the choice of Complete and Ultra. Folks in the UK only get Ultimate, and Australia only gets Complete. It can be quite confusing.
What isn't confusing, however, is the device limit. NordVPN offers 10 simultaneous connections, much like Proton VPN and ExpressVPN, regardless of which region you pick up a plan from.
Thankfully, no matter your region, you can only choose between three plan lengths: 1-month, 12 months, and 24 months. What’s more, no matter the plan, you pay for the total duration upfront, as with any VPN. This means that while NordVPN’s price per month starts from $2.99 a month, you’d pay around $80.73 upfront rather than a traditional monthly fee.
Something you should consider with NordVPN’s pricing is that, unlike many other VPN companies, NordVPN adds local tax to the advertised pricing. So, it can come off a little more expensive than you think once you get to checkout.
It's also worth noting that NordVPN's pricing will fluctuate throughout the year. NordVPN Basic, for example, can be anywhere between $2.99 – $3.39 per month. Black Friday is usually the best time to buy.
The total prices you face emphasize the importance of choosing a plan you'll make the most of. The $50-plus jump between the Complete and Prime 2-year plans is a big one. The only difference between the two is the NordProtect cyber-insurance service. So, make sure that's something you really need if you're going for Prime.
The $25 jump from Basic to Plus, however, is arguably among the best value choices available. Basic doesn't offer much beyond the VPN product itself, as we'll cover in the features section, whereas Plus provides some of the most useful additional features of NordVPN such as the excellent Threat Protection Pro.
And if you really do want that 1 TB of encrypted storage, then an extra $27 for NordVPN Complete is a good idea.
Do beware, though, and we cannot stress this enough, that NordVPN enforces some big price hikes after your two-year plan discount runs out. You can avoid it by remembering to cancel your subscription or by resubscribing. Just don't let it automatically renew. It's very easily done given customers are opted-in by default.
If these prices prove anything, it's that the first thing you should do after signing up is turn off auto renewals.
Score: 8/10
Features: What can NordVPN do?
NordVPN Basic and Plus plans are the same across the world.
Full NordProtect cyber-insurance only available in the US.
NordPass password manager included with all plans apart from Basic.
NordVPN Basic
The Basic plan from NordVPN does exactly what the name suggests. The main feature is the VPN product itself and not too much more. It's the same full VPN software as available on all NordVPN plans.
Threat Protection on NordVPN Basic plans works by filtering your online traffic through NordVPN’s DNS servers to block ads and malicious sites.
It’s nowhere near as effective at blocking malicious sites as Threat Protection Pro, though you get a respectable level of ad-blocking capability no matter which version you have.
All of the best features available with NordVPN can be swiftly accessed via its redesigned home screen. (Image credit: Future)
NordVPN Plus
Read more about NordVPN features ▼
The Plus plan is my favorite NordVPN plan. Available in any region, it strikes a good balance between value and power by incorporating what I think are NordVPN’s most essential tools and features.
Most notably, you’re given Threat Protection Pro. This takes the Basic plan’s Threat Protection package up a notch by adding malware protection via file scanning, improving ad-blocking capabilities (including the addition of tracker blocking), and introducing further measures to protect against phishing and other malicious websites.
Threat Protection Pro is an effective protective solution, even if you can only access it on desktop at the time of writing. (Image credit: Future)
Unfortunately, these improvements can only be seen on NordVPN’s desktop apps, which is great if your home PC is the device you’re most concerned about, but leaves you short-changed across all of your mobile devices.
This is especially unfortunate since Surfshark, for example, offers its complete protective toolkit for mobile too – including antivirus on Android, which NordVPN doesn’t have whatsoever.
Something included across almost any device, however, is NordPass. We rate NordPass as the best password manager available right now, so getting it thrown in alongside your VPN package is some serious value.
It’s compatible across all major desktop operating systems, as well as popular web browsers such as Chrome, Brave, Firefox, Edge, and Opera, and of course, iOS and Android mobile devices.
NordPass encrypts your passwords using XChaCha20 but also secures password generation, passkey support, and easy synchronization of data between platforms, so you’re never stuck without the details you need.
What's more, you can use NordPass' data breach scanning – which is traditionally kept for premium NordPass plans. That said, we found it only worked through the NordVPN app, which could be confusing if you're using it alongside NordPass.
NordVPN Complete
Entering the upper echelons of NordVPN is where things get complex since, as mentioned, no one country gets the same premium plans. For the moment, we’ll stick with what the US gets.
NordVPN Complete adds one feature to the spread offered by a Plus Plan: 1 TB of end-to-end encrypted storage. For an extra dollar a month, that may initially seem to be a great deal, but first, consider whether the added storage is actually going to be used.
If, like me, you’ve already pushed the limits of your free storage allowances on systems like Google and iCloud, then maybe it will, but will the added storage outweigh the convenience these services offer? The value for money for that 1 TB of storage is good, but, if you won’t use it, why pay more?
In terms of the value, it’s definitely worth mentioning that among the top VPN providers, only Proton VPN currently offers encrypted storage with any of its packages.
Though to get 500 GB of storage with Proton, you pay $3 per month more than you’d pay for a NordVPN Complete plan. And that makes NordVPN Complete comparatively better value if storage with your VPN is a priority.
NordVPN Prime
Much like Complete, Prime only brings one new thing to the party, though this time it’s a biggie – NordProtect.
NordProtect is an all-in-one package aimed at protecting your identity at all costs. Firstly, Dark Web Monitoring searches for your social security number, phone number, and email on the dark web 24/7, with immediate notifications should anything be found.
Your credit card also gets similar protection. 1-Bureau credit monitoring notifies you about changes, including inquiries into your credit file, new accounts, and unauthorized use. You can also make use of VantageScore credit scoring, should you wish for insights into how to improve your credit.
TransUnion, the company behind VantageScore, also provides credit freeze assistance as part of NordProtect. This not only helps to prevent credit card fraud, but also ensures your credit score isn’t impacted if you fall victim to it.
If that wasn’t enough, you’re also provided with identity theft insurance up to $1M in coverage, and cyber extortion insurance up to $100K in coverage.
All this protection does come at a hefty cost, however, as Prime Plans start from $6.99 per month on the two-year plan.
That takes your total payment to $50 more than Complete, and your cost on renewal rises to around $340 before tax. So, make sure you really need NordProtect before signing up.
A surprising omission from almost all NordVPN plans worldwide is Incogni. Developed by Nord Security, NordVPN and Surfshark’s parent company, Incogni is a data removal tool that removes your personal information from company databases and people search sites, helping reduce the risk of scams, fraud, and identity theft.
Only Canada’s Ultra plan includes Incogni. Though, much like the US Prime plan, you’ll be forking out a fair sum for it, with prices starting from CA$8.19 per month.
If there’s one constant piece of advice we can give about picking a NordVPN plan, it’s this: know what you want. They all offer value, but only if you actually use the features you're buying.
Score: 10/10
Server network and locations
Most countries covered of any tested VPN (127).
Second most locations overall (after ExpressVPN) with 165.
Approximately 8,000-strong network of RAM-only servers.
NordVPN offers the largest selection of server locations of any VPN we test. While ExpressVPN's 187 locations beat NordVPN's 165, no one beats NordVPN’s 127 countries.
The spread of these locations also earns it top marks. 39 locations in North America is only beaten by PIA (60) and ExpressVPN (70), 53 locations in Europe is only usurped by ExpressVPN (58) and Surfshark (54), and 17 locations in Africa is only topped by Proton’s 26.
NordVPN is top or among the top two VPNs in South America, Asia, and Oceania, with 10, 38, and 8 locations, respectively.
Much like other top VPNs, NordVPN’s network runs on RAM-only servers. This is now reasonably standard practice, since RAM-only servers not only ensure no user data is accidentally stored (since they wipe on reboot) but they are also more efficient in terms of speed, latency, and power consumption.
Read more about NordVPN's server network ▼
This ensures the servers are capable of handling NordVPN’s various server uses, be that P2P, multi-hop, or Meshnet, without noticeable drops in performance.
Earlier in 2025, NordVPN threw a challenge to the VPN industry, claiming that the exact number of servers across its locations isn’t important. This means we no longer have a precise figure to use to compare NordVPN with its competitors.
NordVPN
Surfshark
ExpressVPN
PIA
North America
39
32
40
60
South America
10
10
9
9
Europe
53
54
58
46
Asia
38
32
36
25
Oceania
8
6
8
7
Africa
17
6
8
5
Surfshark, a VPN also owned by Nord Security, uses around 4,500 servers currently, while Proton VPN uses over 15,000. Our latest research suggests NordVPN's figure is somewhere over 8,000 servers, which is above average, but by no means the most.
Realistically, however, we rarely see VPN servers reach absolute maximum load, and, frankly, with the spread of locations NordVPN has, you'll never be short of another place to connect to. There's really nothing we can complain about here, loads of locations, RAM-only servers, top marks!
Score: 10/10
Privacy
Strong, privacy-focused protocol choices – NordLynx and NordWhisper
Double VPN and Onion over VPN boost privacy and anonymity
Tapjacking protection is a handy bonus for Android users
That depth doesn't make for good casual reading but it does successfully cover every important topic, and in enough detail that we’re comfortable with saying that nothing is amiss.
The closest NordVPN comes to recording data is its enforcement of the 10 device limit. As it explains, username and timestamp information is “used to limit the amount of concurrent active user sessions and is automatically deleted within 15 minutes after a session is terminated”.
Introduced in January 2025, the protocol is based on the Tor Project’s WebTunnel technology. It wraps your encrypted VPN traffic in a standard HTTPS connection to hide it from detection. This disguises it as standard web traffic and makes NordWhisper especially effective in regions of high internet censorship and places where people found to be using VPNs can be punished.
For everyday connectivity, you’re not short of options either. OpenVPN is available in both its TCP and UDP forms. The former provides a more stable, reliable connection for emailing, browsing, and the like. The latter is more focused towards speed for gaming, streaming, or similar.
Alongside this, you also get NordVPN’s other proprietary protocol, NordLynx. NordLynx uses a ‘double NAT’ system to remove privacy vulnerabilities you’d be at risk of by using traditional WireGuard.
By combining double NAT technology and WireGuard, NordLynx allows you to experience the speed benefits of WireGuard, without any identifiable information being stored, even temporarily, in a server.
NordVPN's privacy and no-logs policies can be easily accessed via the NordVPN website. (Image credit: Future)
NordLynx is also NordVPN’s first post-quantum encrypted VPN protocol. It ensures that your data remains secure even once quantum computing arrives with its enormous boost in code-cracking, number crunching power.
NordVPN has chosen to use ML-KEM, an approved quantum-resistant cryptographic standard, with NordLynx.
NordVPN’s use of RAM-only servers helps too. Since RAM-only servers don’t store any data permanently. That means you’re never at risk of being personally identifiable should Nord’s servers be seized, since there’s no data to be found.
Connecting to NordVPN offers several privacy-centric options. Double VPN works as the name suggests, routing your connection through two VPN servers rather than one. In other words, your data is encrypted twice.
That makes your connection twice as difficult for cybercriminals to crack, your IP address is further protected (since the second server doesn’t have any information about it), and your ISP knows nothing about where you end up on the web.
This makes Double VPN perfect for those needing greater protection in regions where governments attempt to intercept messages or surveil online activities.
NordVPN currently offers 12 Double VPN locations, including 2 locations in the US and Canada. This is far fewer than the likes of Proton VPN and Surfshark.
Proton VPN offers 64 locations that utilize its Secure Core technology, while Surfshark’s Nexus network allows you to make any two server connections you want from its entire server network.
NordVPN's selection of server types can be quickly accessed whether you're on mobile or desktop. (Image credit: Future)
Another option for concealing your VPN connection is NordVPN’s obfuscated servers. These servers differ from NordVPN’s NordWhisper protocol as they obfuscate your connection via more traditional means – for example, hiding certain data packets using additional SSL (Secure Socket Layer) encryption.
It makes your internet connection faster, due to the simpler obfuscation methods being used, but you are more likely to be detected by anti-VPN technologies than if using NordWhisper.
If you’re looking to access the darker corners of the web securely, NordVPN also offers Onion Over VPN connections. Available via its Amsterdam, Stockholm, and Zurich server locations. This connection routes your traffic through both a VPN server and the Tor Network.
As a result, since the Tor Network’s servers are volunteer-operated, you are secured by a VPN before entering it in case a bad actor has planted servers intent on tracking your online activity and stealing your data. This added security when using Tor is something only offered by a few top VPNs, the most notable of which are NordVPN and Proton VPN.
Depending on the platform you’re using, NordVPN also offers several handy privacy settings you can use to further affirm your privacy. Android users get arguably the biggest spread. Notably, NordVPN’s ‘Tapjacking protection’ is something you won’t find on any other NordVPN platform, or offered by any other VPN for that matter.
The system aims to protect users against malicious overlays and is as simple to use as toggling on and forgetting about it. Having had the protection turned on for a matter of months now, I can comfortably say I've never found an instance where an overlay has slipped through the net, and I've never noticed it adding unwanted strain to my phone’s performance either.
Score: 10/10
Security
Strong encryption and post-quantum encryption standards already live.
Threat Protection Pro performs well against malware and phishing sites
Lots of options for granular security customization.
NordVPN’s security is top-notch.
We tested its claims of strong AES-256-GCM encryption on OpenVPN using a 4096-bit Diffie-Hellman key, and we saw exactly that. Our tests registered AES-256-GCM-SHA384 encryption with 4096-bit certification using TLS 1.3. This makes NordVPN’s OpenVPN protocol as secure as possible, ensuring you needn’t worry about your connection, no matter your location.
On NordLynx, you’re similarly protected. Since the protocol is based on WireGuard, it uses the same ChaCha20 encryption you’d expect to see, using Poly1305 for authentication. This means you’re using the latest and greatest encryption capabilities across both of NordVPN’s primary protocols.
Post-quantum encryption has also already reached NordVPN. While providers such as Proton VPN and Surfshark are yet to implement it or are in the early stages, NordLynx is already post-quantum ready, with the future-proof encryption method available at the switch of a toggle.
OpenVPN and NordWhisper aren’t post-quantum-equipped quite yet. It's worth knowing that if you turn on post-quantum encryption, it'll turn itself off if your automatically selected protocol isn't NordLynx. This can be fixed in a matter of clicks by turning automatic protocol choosing off, instead selecting to always use NordLynx
You also won’t be post-quantum-protected when using Meshnet or NordVPN’s obfuscated server connection; the same goes if you add a dedicated IP to your plan.
If you’ve turned on post-quantum encryption before using Meshnet, beware that this automatically turns Meshnet off, making you choose between your secure local network and a super-secure VPN connection.
Meshnet is a superb, unique NordVPN feature, though it doesn't benefit from post-quantum encryption as yet. (Image credit: Future)
NordVPN also, of course, a more standard suite or security options in place.
Auto-connect jumps straight to mind, since you can fully customize exactly when and how NordVPN auto-connects you to a server.
It covers both the server type, and the instances in which it connects. This includes options for Double VPN, Obfuscated, Onion-Over, and P2P servers, and connecting when on Wi-Fi, Ethernet, or mobile networks. You can even create lists of trusted networks that are excluded from auto-connect parameters.
I use this kind of customization to make sure that I'm always protected and I particularly like it to my ensure my connection on-the-go.
If you want to continue the granular levels of security tailoring, you can also control the DNS server address you connect to, your visibility over LAN, and, on desktops, whether your computer can still be accessed remotely when connected. It’s worth noting, with LAN invisibility especially, toggling these settings can impact performance.
For example, with LAN invisibility turned on, iPhone, iPad, and Mac users won’t be able to use AirDrop. You may also experience significant performance impacts due to how Apple integrates the relevant API parameters in its hardware. If you want to know more, NordVPN released a complete breakdown you can read here.
Something that continues to impress is NordVPN’s kill switch. It's often the downfall of less secure VPN providers. In our security testing, a kill switch is key to ensuring your connection is never inadvertently exposed to bad actors, governments and the like.
We tried to break NordVPN’s kill switch in various ways, including uninstalling NordVPN’s network adapter driver while connected. Not only did NordVPN disconnect us successfully without any IP leaks, but it recognized the issue, reinstalled and activated the driver, and reconnected us, all within seconds.
NordVPN has an array of effective security settings, which can all be found in one place whether you're on desktop or mobile. (Image credit: Future)
If we could wish for one thing to improve NordVPN’s kill switch, it would be moving away from the native kill switch system on Android devices.
Across all platforms aside from Android, you can turn the kill switch on and off as you please. On Android, the native kill switch forces you to use the VPN at all times and disconnects you completely from the internet should the connection fail.
While this is super-secure, it’s frustrating should you only require a VPN connection in certain situations.
Something we’ll cover in more depth in the compatibility section is NordVPN’s feature parity across platforms. Split tunneling, another of NordVPN’s security capabilities, is a notable victim of some of NordVPN’s variations by device.
Windows users can create either a list of apps that must use the VPN or a list of apps that must not. Android users can only choose which apps won't use the VPN, and Mac and iOS users don’t get split tunneling at all – though this is reasonably common among VPNs owing to the security systems in place on Apple devices.
Our testing showed no reason to doubt NordVPN’s split tunneling capabilities, though it would be great to see its Android apps gain the same capabilities as Windows. Lacking the choice in this way puts NordVPN behind the likes of Surfshark and Proton VPN, which offer both choices on their Android apps.
We’ve mentioned NordWhisper already, but NordVPN also offers traditional obfuscated servers too. This is helpful since, at the time of writing, NordWhisper isn’t quite available on all platforms as yet – though Windows, Android, Linux, Mac, and iOS all have it already.
These servers, however, have one big problem: accessibility. Not only does NordVPN only offer obfuscated servers in 16 of its 127 countries, but also, depending on the app and protocol you’re using, you may not even see the option. NordVPN’s obfuscated servers only work over OpenVPN, which is understandable given the added security it brings, even if at a huge speed deficit, but if you’ve not manually selected OpenVPN as your protocol choice, your app may not show them.
Our testing on Apple devices showed the option simply doesn’t exist in the app unless you go into your settings and change to OpenVPN.
Windows and Android users don’t face the same issue. The option appears in the ‘Specialty Server’ section, no matter the protocol chosen, which makes much more sense and begs the question of why it isn’t this simple across all devices.
What’s more, the lack of locations means those in regions distant from a server will face even greater performance drops than you’d expect anyway from obfuscated servers.
Another feature lacking in locations is NordVPN’s Onion-over VPN capabilities, though in this instance, this is less of a problem since many providers don’t offer this at all. Onion-over VPN allows you to connect to sites on the Tor Network while secured by a VPN connection, something only offered by Proton VPN among other top VPN providers. In NordVPN’s case, it offers three countries to connect to: the Netherlands, Sweden, and Switzerland.
By comparison, Proton’s six locations include Sweden and Switzerland, but the additions of France, Germany, Hong Kong, and the US give the VPN provider not only wider EU coverage but broader coverage worldwide.
As with any VPN connection, reduced locations often mean worse speeds, either due to distance to the server or the load the server is under, and NordVPN’s Onion-over VPN servers prove no different.
Onion-over VPN connections (otherwise called Tor-over VPN) always require greater processing. That makes a dent on performance straight away, no matter the location, but the 741 Kbps download speeds we saw in testing demonstrate just how limited you can be, yes, that was Kbps by the way!
Finally, Double VPN. This is NordVPN’s version of a multi-hop connection, though its simpler than some competitor alternatives. This is because NordVPN doesn’t allow you to choose your entry and exit server, unlike Surfshark.
Even Proton, whose Secure Core Technology limits the choices you have, gives users a few choices. We won’t directly compare NordVPN and Surfshark here, since Surfshark’s Nexus technology gives users complete freedom to multi-hop between every Surfshark server, something no other VPN provider offers.
Outside of the VPN itself, NordVPN also offers Threat Protection and Threat Protection Pro. As mentioned already, Threat Protection only works at a DNS level to filter out ads and malicious websites.
This means it doesn’t offer much from a security standpoint, though we can’t fault it as a nice addition to the Basic plan, especially given the popularity of effective ad-blocking.
Threat Protection Pro works at a deeper level, protecting your desktop devices from phishing and malicious URLs, as well as ads and trackers. It can even scan for and block malicious downloads.
While this is nice, there are several downsides. Firstly, Threat Protection Pro isn’t actually an antivirus. It can’t scan files already on your computer for malware, nor can it remove them. Secondly, the full Threat Protection Pro suite is only available on desktop devices, while mobile users only get Threat Protection.
That limitation puts NordVPN behind Surfshark here. Surfshark includes a full antivirus with its Surfshark One plan – and it works on mobile as well as desktop.
That said, you can’t fault Threat Protection Pro’s results.
Phishing Sites Blocked
Malware Sites Blocked
Ads blocked
NordVPN (Threat Protection Pro)
91%
86%
54%
Proton VPN
88%
0%
88%
ExpressVPN
76%
0%
86%
Surfshark
38%
68%
50%
We tested Threat Protection Pro against 50 brand-new malware-hosting and phishing pages, and it was the top-performing software of anything similar we tested among VPNs. It blocked 91% of phishing sites and 86% of malware sites.
By comparison, Surfshark Antivirus achieved only 38% and 68% in these same tests, putting a stretch ahead.
While these results do impress when compared to VPNs, a dedicated antivirus software performs far better than even Threat Protection Pro.
The likes of Avast, McAfee, and Kaspersky achieved over90% success in phishing protection tests carried out by AV-Comparatives in 2024. This is why we normally recommend picking up one of the best antivirus software in addition to your VPN of choice.
Score: 10/10
Speed
NordVPN is still among the fastest VPNs using WireGuard.
Minimal latency and jitter make the best VPN for gamers.
Struggled over OpenVPN in latest speed tests.
We recently widened our testing parameters to involve more data points and a 10 Gbps maximum speed capacity on our VPN test lab.
Despite its speeds over NordLynx jumping from 901 Mbps to 1256 Mbps this time round, these speeds still put NordVPN fourth on our list – beaten by Proton VPN and Surfshark using WireGuard and ExpressVPN’s Lightway Turbo protocol.
Which VPN is the fastest?
We've compared the fastest speeds achieved by every VPN – these are the best
Fastest VPN protocol speed
NordVPN (NordLynx)
1256
Surfshark (WireGuard)
1615
Proton VPN (WireGuard)
1521
ExpressVPN (Lightway Turbo)
1479
05001,0001,5002,000
Mbps
Fastest VPN protocol speed Data
Product
Value (Mbps)
NordVPN (NordLynx)
1256
Surfshark (WireGuard)
1615
Proton VPN (WireGuard)
1521
ExpressVPN (Lightway Turbo)
1479
Take ExpressVPN’s results with a pinch of salt, though, since Lightway Turbo is only available on its Windows app, and ExpressVPN has warned that it might cause issues with some websites and games.
None of that is true for NordLynx and, although Lightway Turbo’s 1479 Mbps speeds put it a margin ahead of NordLynx on paper, most users won’t see this difference in day-to-day usage.
Instead, you’ll likely benefit more from the added compatibility of NordLynx.
Read more about NordVPN's performance ▼
NordLynx’s results do, however, put it among the best VPN protocols for gamers, since in our testing, it recorded only 7.2ms latency and 2.4ms jitter when connected to our nearest server.
High latency results in laggy gameplay, and high jitter can lead to unstable gameplay and stuttering, so recording latency and jitter at low result is key when choosing the best gaming VPN.
NordVPN is bested for latency only by ExpressVPN's Lightway Turbo, and, along with Surfshark, it's the best for jitter among the top VPNs. Across the board, it's NordVPN that we recommend for gamers.
Gaming VPNs comparison
Latency and jitter are two key measures when considering VPNs for gaming. Here's how the very best VPNs stack up right now
Latency comparison
NordVPN (NordLynx)
17.2
Surfshark (WireGuard)
21.7
Proton VPN (WireGuard)
21.7
ExpressVPN (Lightway Turbo)
14.8
07.51522.530
ms
Latency comparison Data
Product
Value (ms)
NordVPN (NordLynx)
17.2
Surfshark (WireGuard)
21.7
Proton VPN (WireGuard)
21.7
ExpressVPN (Lightway Turbo)
14.8
NordVPN (NordLynx)
2.4
Surfshark (WireGuard)
2.3
Proton VPN (WireGuard)
5.2
ExpressVPN (Lightway Turbo)
5.3
01.534.56
ms
Jitter comparison Data
Product
Value (ms)
NordVPN (NordLynx)
2.4
Surfshark (WireGuard)
2.3
Proton VPN (WireGuard)
5.2
ExpressVPN (Lightway Turbo)
5.3
1 of 2
Connecting to US NordVPN servers from the UK proved less effective. NordLynx achieved only 857 Mbps when connecting across the Pond. This makes it around 400 Mbps slower than Proton VPN in this scenario (which achieved 1242 Mbps), and over 500 Mbps slower than ExpressVPN’s Lightway Turbo, which managed 1374 Mbps. Only Surfshark proved slower with lowly 355 Mbps.
NordVPN did still hold up well for latency and jitter over long distance, proving, again, that it's a great gaming VPN choice – perfect, in this instance for avoiding unwanted lag while connecting to servers abroad for gaming, streaming, or other high-intensity tasks.
It was also great to see NordLynx's results become far more consistent, having been notably irregular last time round.
The figurehead speeds we mention in our reviews come from a series of tests taken in the morning and evening that we then take an average of, and this time round, these results bore far more similarities to each other than previously.
Our last round of testing saw NordLynx drop around 500 Mbps of average speed from morning to evening. This time around, our results ranged only by 200 Mbps – a big improvement in the consistency you can expect. The same was true for our US testing, where the variation dropped to only around 80 Mbps.
And the improvements don't stop there. NordVPN's OpenVPN performance had previously been cause for concern, but has now risen to become a top performer. Registering 974 Mbps in our latest testing, only Surfshark (978 Mbps) and ExpressVPN (1038 Mbps) beat it. Proton saw the big drop this time around, with only 240 Mbps.
This improvement is key if you're after OpenVPN for its greater stability over NordLynx, or its router VPN capabilities (since many work best using OpenVPN).
Again, though, while Surfshark and ExpressVPN are fractionally quicker in this sense, in real world scenarios you may rarely notice this difference.
Score: 9/10
Unblocking streaming services
The only VPN to unblock every streaming service we tested first time.
Never encountered unwanted CAPTCHAs, VPN detection, or dropouts.
All servers are streaming optimized.
NordVPN was the clear winner in our latest unblocking testing. It was the only VPN that successfully unblock every streaming service we tested.
We test Netflix, across the US, UK, Australia, Canada, and Japan, Prime Video, Disney+, and YouTube. We also tested NordVPN at unblocking local free streaming services, including BBC iPlayer, ITVX, C4, 9Now, and 10Play.
All of these services proved no trouble. We never encountered VPN detection, unwanted CAPTCHAs during login, or any dreadful lag, buffering or connection dropouts to ruin our streaming experience with NordVPN. This was the same whether we were attempting to watch something live or catching up on demand.
Read more about NordVPN's unblocking capabilities ▼
For comparison, both Surfshark and ExpressVPN suffered issues accessing US YouTube. The former was completely unsuccessful, even after some tinkering.
Proton VPN, ExpressVPN, and Surfshark all struggled with 10 Play. Proton was completely unsuccessful. Channel 4 also proved tricky for both Surfshark and Proton VPN, though both resolved the issues after some settings changes.
What was even more impressive was the lack of impact of NordVPN's Threat Protection Pro ad-blocker. Normally, we find that the ad-blockers of VPN services disrupted the streaming capabilities of local, ad-based services like Channel 4 and ITV, but we saw no such issues with NordVPN. The same cannot be said of Proton VPM and Surfshark.
NordVPN never found itself unable to load services due to their advert reel requirements, even when connecting to ad-based services abroad, such as Peacock. Top marks.
Something certainly playing into this success is that all of NordVPN’s servers are streaming-optimized. This move not only means you never have to scroll through to find those with the correct optimization, but it also means you’re never short of another server to connect to if one struggles to connect to the streaming service you’re trying to access.
Score: 10/10
P2P and torrenting
Most servers are P2P optimized.
Lots of guides to help beginners get started.
No port forwarding support.
Nothing summarizes NordVPN’s torrenting capabilities more than the fact that all but four of its countries offer P2P-optimized servers – sorry to those looking to torrent connected to Albania, Bosnia and Herzegovina, Moldova, and North Macedonia!
What’s more, finding the server you need is super simple. NordVPN’s P2P-optimized locations can be found in its Specialized Servers section on any app, and you even get the option to quickly connect to the fastest server if you’re not after somewhere specific and would rather sheer performance.
Thankfully, NordVPN’s speed capabilities mean your torrenting experience is likely to be more limited by your peers than your VPN. What’s more, its security measures meant we never found ourselves receiving warnings from our ISP when testing its capabilities with uTorrent, no matter if we were using NordLynx or OpenVPN.
As is standard among top VPNs, NordVPN doesn’t support port forwarding due to the security risks posed. A full blog article outlines their reasons for this, which you can read here.
If you’re new to torrenting, it’s also great to see NordVPN has a whole variety of guides for setting up proxies with popular torrenting services, including BitTorrent, uTorrent, and qBittorrent. They’re easy to digest and come with all the information you need packed in, too.
Score: 4/5
Compatibility
Apps for every platform – including Linux GUI and routers.
A similar look across almost every app.
No Threat Protection Pro on mobile.
NordVPN has apps across every platform out there, including a GUI Linux VPN and router VPN capabilities, alongside the expected web extensions and smart TV apps.
The majority of NordVPN's apps share a similar feel and consequently enough regularity that the features you can access will be found where you’d expect them. Smart TVs are, as expected with most VPNs, the platform with the most differentiation in layout, but that change brings added simplicity and makes it easy to use.
Windows
Mac
iOS
Android
Protocols
NordLynx, NordWhisper, OpenVPN (TCP and UDP)
NordLynx, NordWhisper, OpenVPN (TCP and UDP)
NordLynx, NordWhisper, OpenVPN (TCP and UDP)
NordLynx, NordWhisper, OpenVPN (TCP and UDP)
Kill switch
3-mode kill switch including VPN and application specific settings
Application-level kill switch
VPN connection failure killswitch
Android-native kill switch only
Split tunnelling
Disable or Enable based split tunnelling
❌
❌
Disable only
Auto-connect
WiFi, ethernet, or mobile network settings. Plus custom or fastest location choice
Can be set to auto connect when using untrusted WiFi networks. Plus location choice
Can be set up for all networks, no networks, or WiFi only. Plus location choice
All networks, Wifi, or mobile networks settings. Plus location choice
Threat Protection Pro
✅
✅
Basic Threat Protection only
Basic Threat Protection only
Read more about NordVPN's compatibility ▼
I mentioned already that NordVPN isn’t stellar in terms of its feature-parity across platforms, but for the most part, NordVPN’s compatibility is nothing to be concerned about.
As you can see, in the table below, like most VPNs, Windows gets everything, and iOS users get the least. In amongst this, though, are several key differentiators.
NordVPN users on iOS and Mac don't get to enjoy split tunneling. In the past, that proved difficult for all VPN providers on iOS and Mac due to Apple's security infrastructure, but now the likes of IPVanish and Surfshark are beginning to roll the feature out. NordVPN users have no such luck.
It’s not often that we see Android users facing big feature shortfalls as well but, most frustrating, of the absentees is that there's no Threat Protection Pro on any mobile devices. That's a real loss.
Threat Protection Pro is the best-performing VPN security add-on we've tested, and is a notable step up from the results we saw basic Threat Protection, which mobile users do get.
By comparison, Surfshark's full antivirus capabilities are available across any platform, including the regular file scanning feature – something not offered by NordVPN.
Score: 4/5
Usability
Simple set up – but ensure you disable auto-renewals.
Similar user experience across most apps.
Reducing the use of the map has improved functionality hugely.
Set up
Setting up NordVPN is simple enough. Once you’re signed up, you can download the VPN directly from the website (unless you’ve signed up within the iOS or Android app, in which case you’ll have already installed it to do so). From there, you’re almost on your own.
Loading the installer gives you the option of also adding NordPass and the NordVPN browser extension to your device. Both are great tools and super handy to have – and then you’re straight into the NordVPN app.
Something we recommend doing as soon as you’re in is stopping your auto-renewals. This will stop you getting a nasty and very expensive surprise when your initial NordVPN agreement runs out.
Stop auto-renewal by heading to the Account section of your Settings menu. It takes almost no time at all.
Read more about NordVPN's usability ▼
You can find the quickest ways to download each of NordVPN's apps via its website, including web extensions. (Image credit: Future)
User Experience
NordVPN is as close to identical as it can be across the majority of its apps nowadays, which is only a good thing for sure.
The only times you’ll see anything especially different is on smart TVs, as is expected with most VPNs, and streaming devices such as Fire TV Sticks.
Older Fire TV Sticks, especially, will be in for a shock, as, depending on your device generation, you can be hit with a much older-appearing UI than anywhere else.
Even NordVPN's Chrome extension shares a similar feel. While you can't use it to access VPN protocols or specialist servers, you're never left wondering where anything is.
What's more, you're still equipped with everything from the kill switch, auto-connect, and split tunneling, to otherwise hidden features such as location spoofing, which is only available via the web extension and sets your browser to the location and time zone of your VPN server. It's by no means perfect, but you have all the essential tools in a familiar package.
One of NordVPN’s quirky inclusions in its desktop and mobile apps used to be an interactive map interface you could use to select your server. While this did look rather pleasing, we’ve never found ourselves using it in all the years it’s been there, nor did it ever do anything to make the connection process quicker. So, we’re glad to see it getting phased out on desktop devices in favor of more screen space for features such as Threat Protection Pro.
This change makes it supremely quick and easy access to almost every tool, whether on mobile or desktop.
The home screen brings quick access to every VPN country available, each of NordVPN’s specialty server types, Meshnet, Dark Web Monitoring, and the three key aspects of Threat Protection Pro – anti-malware, advanced browser protection, and ad and tracker blocking.
Accessing these features in more detail is as simple as clicking the corresponding icon on the side-nav, and once you’re where you want to be, you’re greeted by explainer after explainer giving you everything you need to know to understand the tool and how it’ll benefit either your VPN connection or your online security.
I do have two gripes with the desktop version however:
Firstly, the search bar isn’t the most advanced. While some VPN providers will allow you to search for a location and choose between its specific capabilities, for example, P2P or obfuscated, Nord’s shows you the location as though you were connecting normally.
If you’re after, say, a P2P server, you’d have to search P2P, and then choose a server from the icon that appears – a method slower than simply choosing P2P in the specialty servers section you’re greeted with on the home screen.
Secondly, the desktop app no longer offers both choices of pausing your connection or disconnecting entirely. Instead, you now get a pause button which, once clicked, becomes a dropdown with a series of pause durations alongside a disconnect button.
While I understand adding steps to the disconnection process reduces the chance someone will, thus improving their security, for those of us who know when we do and don’t want to be connected, it’s an unnecessary added step. Still, it's a pretty minor beef.
Mobile users get a similarly efficient experience, which we love. While it retains the interactive map, you can access every country, Meshnet, and all of Nord’s Specialty Servers from your home screen – though, understandably given screen restraints, there’s no room for Threat Protection or Dark Web Monitoring this time round.
You still get the same detailed explanations of each feature and setting throughout the app, though you’re still stuck with the same limited search capabilities and pause button that the desktop app uses.
Oddly, something omitted from the main screen across desktop and mobile is any reference to key features, such as protocols or the kill switch. To set up or change these, you need to head into the settings instead. What’s more, while on desktop you can click one button to set the server you’re connected to as your auto-connect, you’re given no such convenience on mobile – though for many this won’t be so useful.
Aside from the minor gripes, NordVPN’s apps are the best they’ve been in years – efficient, clean to look at, and easy for beginners.
The few issues we’ve found, and their minor impact show just how much thought has gone into NordVPN's usability across the board.
Score: 5/5
Accessibility
NordVPN's website is among the most accessible VPN websites.
Not a huge amount of language support.
Keyboard-only navigation could be better.
We put NordVPN.com through an AccessibilityChecker audit, and its score of 83% puts it among the most accessible VPN websites out there. It scores higher than Proton VPN (35%), Surfshark (41%), and ExpressVPN (21%) and PIA (10%). This makes it the most accessible VPN website of all our best VPNs.
Website Accessibility Scores
AccessibilityChecker audit of the home pages of each VPN website
Accessibility score
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
Accessibility score Data
Product
Value (Percent)
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
The site passed all interaction and navigational checks. One element failed a screenreader test due to a prohibited ARIA attribute, and 36 elements failed visual and structural accessibility tests because of poor contrast between foreground and background.
Read more about NordVPN's accessibility ▼
On investigating the contrast issue, it turned out it referred to text that became clearer when scrolled over.
Looking at NordVPN on desktop, we found it supports 13 languages, including options including English, French, German, Italian, Polish, Portuguese, Japanese, Korean and Chinese (Simplified and Traditional.)
However, much like Surfshark, it lacked others, including Arabic, Turkish, and Swedish. This seems a simple enough area both NordVPN and Surfshark can improve on, especially since providers such as Norton VPN and Proton VPN have 26 and 28 languages supported, respectively.
Keyboard support on NordVPN is also not the best. Disconnecting our mouse for a second, it quickly became apparent that doing anything other than actually connecting to a VPN server wasn't easy enough.
Unless you’d happened to connect to where you wanted to recently – so it’d appear in your ‘Recent Connections’ list – it was nearly impossible to get a connection going. Using Meshnet, Threat Protection Pro, or anything else, however, was simple.
An easy comparison to make here is with PIA, whose app allows you to scroll its country list, highlight a country, and connect within a few taps of the keyboard – it really should be this simple.
Score: 2/5
Customer support
24/7 live chat and email support available alongside a support site
Easy access to support via the apps
Excellent online user guides.
NordVPN offers several customer support options, including a support site, 24/7 live chat, and a 24/7 email ticketing system.
Usefully, the app gives you easy access to raising a ticket or accessing the support site if you need help.
We found running diagnostic testing from within the app when you encounter a problem helps speed up the support process, as it reduces the number of additional questions agents need to ask. You can even include a list of apps installed on the impacted device in case any of them may be a contributing factor that the support agent can identify.
Putting its Live Chat service to the test, we found it sufficiently responsive, with an agent responding typically after 2-3 minutes. Its email service wasn’t so hasty. We had to wait around 18 hours before receiving a response to our test question.
Despite its sluggishness, the email system was effective. Our agent solved our test issue by asking a selection of relevant questions at once, collecting our responses, and using them to diagnose the problems.
Read more about NordVPN's customer support ▼
It was also refreshing to avoid the typical customer support responses of “have you reinstalled the app?” or “have you cleared your cookies?” since the questions we were asked required detailed enough responses that there was no need. This also reduced the amount of back-and-forth required to resolve our test issues.
NordVPN’s customer support page is also very helpful. It doesn't bombarded the reader with category options to click between straight away, as is expected nowadays. Instead, you’re greeted by five overarching categories, one of which is about exploring other Nord Security products. So, in reality, four categories, and a search bar.
There is a trade-off for usability, though. For example, entering any of the categories removes the search bar from your screen, forcing you instead to use the breadcrumb trail at the top of the page to return to the main screen and search from there.
This leaves you doing a lot of unnecessary navigation if you’re merely looking for a quick fix, especially if you’ve clicked through several options in the categories already to try and find your answers that way.
To NordVPN's credit, once you find the article you need, it's usually extremely helpful.
For example, Nord’s proxy setup guide for uTorrent not only gives you the super-clear steps you need, but it also tells you how to then check that what you’ve done is working.
This is great for any kind of VPN user and typically of how strong NordVPN is on customer support.
Score: 4/5
User reviews
Although all review sites should be approached with a level of skepticism, they do offer a good enough gauge of how trustworthy a VPN is and how well it performs if you’re looking at a quick glance.
Across Google Play and the App Store, NordVPN has ratings equal to the very top VPNs. Its rating on TrustPilot is lower than most at only 4.2 out of 5, with 12% of the 44,000+ reviews being 1-star too.
Google Play
App Store
Trustpilot
NordVPN
4.6
4.7
4.2
Windscribe
4.6
4.6
4.7
Surfshark
4.5
4.7
4.5
PIA
4.6
4.7
4.3
ExpressVPN
4.4
4.7
4.2
The majority of negative reviews on Trustpilot surround NordVPN’s auto-renewals, which, should you be worried about it, can be turned off in a matter of clicks. We recommend doing this early on in your subscription to ensure you’re not stung down the line.
Track record: can you trust NordVPN?
Reasonably spotless reputation throughout its history.
2018 breach is only notable blot on its record.
Currently facing some lawsuits around its auto-renewal practices.
NordVPN’s history is, for the most part, positive, though 2018 proved to be a tricky year.
A breach in March 2018 saw NordVPN’s reputation tarnished, in part due to the obvious security concerns, but mainly since it didn’t admit to the breach for another 18 months, with the announcement coming only in October 2019.
The breach was only to one VPN server in Finland, and NordVPN explained in the belated announcement that none of NordVPN’s own servers were compromised, claiming the breach “was made possible by poor configuration on a third-party data center’s part”.
NordVPN was supposedly only made aware of the issue in April 2019, prompting a review and the consequent delay in announcing the breach to customers.
It’s not thought that any identifiable data was stolen in the breach, due to its small scale and the fact that it didn’t breach Nord’s central infrastructure, and all 5,000 servers NordVPN used at the time were audited on the breach’s discovery to remove further vulnerabilities.
Read more about NordVPN's track record ▼
NIST’s vulnerability database also has three weaknesses on record from that same year, though thankfully, none in the seven years since, suggesting that there’s little to worry about now.
In 2019, NordVPN would become one of the founding members of the VPN Trust Initiative (VTI), an industry-led consortium focused on “improving digital safety for consumers by building understanding, strengthening trust, and mitigating risk for VPN users”.
This consortium also consists of ExpressVPN, StrongVPN, Surfshark, and encrypt.me, and aims to improve public trust in VPNs and help users make informed decisions.
While this bears no direct impact on its reputation, it’s a clear sign of good intent from NordVPN that has shown little reason to be doubted since.
NordVPN would go on to experience around five years with its reputation out of the spotlight, but a lawsuit against its auto-renewal practices would abruptly end this.
Wittels McInturff Palikovic (WMP) filed a $100m lawsuit against the VPN provider, alleging that it "uses deceptive and illegal auto-renewal practices" in August 2024. In May 2025, a second action was filed on similar grounds.
While this case remains ongoing, the topic of auto-renewals remains on the lips of almost all VPN users, with many of the best VPNs adopting similar practices.
This has lead to similar instances across the industry of users facing unexpected payments for subscriptions and getting pretty upset about it.
If you’re concerned about getting stung, we recommend turning off auto-renewal once you’re logged into NordVPN. You can do that as soon as you've installed it in a matter of a few clicks.
Score: 4/5
Final verdict
(Image credit: Future / Gemini)
NordVPN is the best VPN for most people. While it’s more expensive than Surfshark, it has superior streaming performance, comparable speeds, and a suite of features, including the best password manager available, depending on the plan you choose.
We recommend a NordVPN Plus plan over its other alternatives. It provides tools, including premium password management and ad and tracker protection, as well as malware blocking and data breach alerts, all alongside its full VPN capabilities.
Who should use NordVPN?
✅ Those looking for top streaming performance: NordVPN performed flawlessly across our streaming tests. It had no issue unblocking any provider we threw at it. It never struggling with buffering or unexpected dropouts. Plus, it has apps for almost any platform you might wish to stream on.
✅ Those wanting a top password manager alongside the VPN: Included in Plus plans and above, NordPass ranks as our top password manager right now. It offers passkey support, features including secure password sharing and strength detection, and is compatible with almost any platform.
✅ Those wanting effective ad and malware blocking: NordVPN Threat Protection Pro performed the best in our latest testing for protection against malware and blocking ads.
If you’re looking for the best value NordVPN plan, you should pick up a Plus plan. Available in every region you can find NordVPN, the Plus plan gives you a strong mix of security features in addition to the VPN. These include NordPass, Threat Protection Pro, and data breach alerts. All NordVPN plans come with a 30-day money-back guarantee in case you don't like it. We've tried the guarantee for ourselves and it works.View Deal
Who should try a different VPN instead?
❌ Those wanting full antivirus protection included: While Threat Protection Pro offers solid security capabilities, it is by no means a fully-fledged antivirus. Providers such as Surfshark offer true antivirus protection in their more premium plans, alongside features included with NordVPN such as ad and malware protection.
Surfshark: from $1.99 per month The best cheap VPN Surfshark is the second-best VPN we’ve tested overall, offers P2P optimization on all its servers, and even offers full antivirus protection on its One and One+ plans. What’s more, it’s over $1/month cheaper than NordVPN, and comes with unique features including Alternative ID, which enables you to spoof your name, address, and email – you can even spoof your phone number if you’re located in the US!View Deal
NordVPN FAQs
Does NordVPN have a free trial?
NordVPN does offer a free trial; however, it’s only available on its Android and iOS apps. Signing up to NordVPN from anywhere other than Apple’s App Store or the Google Play Store will only give you access to NordVPN’s 30-day money-back guarantee.
Does NordVPN work in China?
Yes, our latest testing indicates that NordVPN not only works in China, but is also among the best VPNs for China.
Is NordVPN blocked by Netflix?
No, our testing indicates that NordVPN works perfectly with Netflix. In fact, we rate it among the best VPNs for Netflix
NordVPN testing methodology
Throughout this review, I'll refer to things either 'I' or 'we' have seen. Whenever I say 'I' have seen something, this means it is something I, Rob Dunne, and I've seen it in hands-on testing of NordVPN.
When talking about things that 'we' have seen, this refers to anything uncovered during our technical lab testing. This is performed by VPN Technical Editor, Mike Williams.
We test each VPN every six months. These tests cover speed, ad-blocking, anti-phishing and malware, streaming service unblocking, and local IP address leaks. Plus, the server networks are spot-checked to confirm that the VPN server locations are accurate. We also check through each VPN provider's security credentials, privacy policy, and executable files.
You can take a look at our VPN testing methodology to see the full measures we put each VPN through.
The TechRadar VPN team fact-checks every VPN review we write, using our own research and knowledge alongside information provided by NordVPN. We update this review regularly to include any new features or information about the product, ensuring that what you’re reading is 100% up to date and as you would find the product if you downloaded and used it today.
If you notice anything while using NordVPN that doesn't match what you read on this page, please let us know in the comments or by emailing us. We will then do our best to offer product support information or include corrections and warnings to other users, depending on which is appropriate.
Commissioning Editor, River Hart, wrote this ExpressVPN review. I have five years of experience researching and writing about VPNs, including ExpressVPN.
I have ExpressVPN installed on my iPhone and Android mobile devices, a Windows (Lenovo) laptop, and on my Chrome browser. I use it to broaden my streaming horizons and unblock US-based streaming services, like HBO Max and Hulu, and monitor ExpressVPN's streaming capabilities.
I primarily use ExpressVPN while connected to public Wi-Fi hotspots – particularly during lengthy train commutes. I keep Advanced Protection on when I'm using ExpressVPN on my phone, too, so display ads and pop-ups don't eat away at my mobile data. I also use ExpressVPN Keys to identify and regenerate weak passwords, and rely on it to store my updated credentials.
We've included a breakdown of our ExpressVPN review scores below, sorted by testing category. For more information, click the links in the Comments section.
Category
Score
Comments
Total
82 / 100
Easy to use and built around a core of robust privacy (with a proven track record), ExpressVPN is well worth investing in. Read more ▼
Price plans & value
7 / 10
The new pricing structure makes ExpressVPN more affordable, but it's still pricier than the other top-rated VPNs. The premium 'Pro' plan offers little value but Basic and Advanced are solid. Read more ▼
Features
7 / 10
ExpressVPN's basic features are solid, but it lacks the diversity offered by other top-rated VPNs. Read more ▼
Server network
9 / 10
ExpressVPN has a broad global network of servers with a focus of coverage in the US and Europe. For the most part, it correctly labels all of its virtual servers and their actual location. Read more ▼
Read all of ExpressVPN's review scores ▼
Privacy
9 / 10
ExpressVPN is based in the British Virgin Islands, and isn't required to collect or store user logs by law. TrustedServer technology also ensures that user data well protected. Read more ▼
Security
9 / 10
ExpressVPN's encryption is solid, and its early adoption of PQE is highly commendable. The kill switch could do more to warn users that the internet has been cut. Read more ▼
Speed
8 / 10
Lightway Turbo is one of the quickest protocols we've tested, but only works with Windows. The original Lightway protocol sits in the middle of the pack owing to recent performance dips. Read more ▼
Unblocking streams
9 / 10
ExpressVPN works well with most streaming platforms and accesses content on the first time of asking. It can unblock Netflix, iPlayer and most global services. We did have to retry using different servers when accessing some smaller region-specific sites. Read more ▼
P2P & Torrenting
4 / 5
All servers support torrenting. ExpressVPN's solid download speeds mean that the P2P experience is generally smooth. However, there is no support for port forwarding. Read more ▼
Apps & Compatibility
5 / 5
Apps are available for all platforms, including Linux, smart TVs, consoles, and browsers. The iOS version is missing a few features, but nothing significant. Read more ▼
Usability
5 / 5
ExpressVPN's stripped-back approach to UI means that its apps are intuitive, even to users who have no prior experience with VPNs. Read more ▼
Accessibility
3 / 5
Although ExpressVPN's home page scored low in our accessibility tests, its apps are available in a dozen languages, and keyboard support is excellent. Read more ▼
Customer support
4 / 5
24/7 live chat, email, and on-site support are available to help troubleshoot issues. Agents are knowledgeable and friendly, and not afraid to tackle techy questions. Read more ▼
Track record
3 / 5
ExpressVPN has drawn concern in the past because of its ties to Crossrider and Kape Technology, but its rapid approach to solving a recent DNS leak issue is encouraging. Read more ▼
ExpressVPN price plans
ExpressVPN price plans start at $3.49 per month.
ExpressVPN Advanced is the best value – little significant in value to Pro.
A free 7-day trial is available to Android and iOS users.
You can pick up an ExpressVPN subscription for prices starting at $3.49 per month.
ExpressVPN offers three plan types: Basic, Advanced, and Pro. Users can choose between a 1-month, 1-year, and 2-year subscription length, too.
Pick a long-term commitment and you'll save more money in the end. This is why we generally recommend opting for the 2-year plan. Below, we've compared all of ExpressVPN's plans and prices, so you can see where the value is.
Total cost of cheapest 2-year plan
All prices (from December 2025) are before tax
Total price
NordVPN Basic
80.73
Surfshark Starter
53.73
ExpressVPN Basic
97.72
Proton VPN Plus
71.76
0255075100
USD
Total price Data
Product
Value (USD)
NordVPN Basic
80.73
Surfshark Starter
53.73
ExpressVPN Basic
97.72
Proton VPN Plus
71.76
If you really want to get your money's worth from ExpressVPN, it's well worth considering the jump from a Basic two-year plan to an Advanced two-year plan. For one dollar more each month, you get an increased allowance of simultaneous connections (from 10 to 12), access to the built-in password manager, ExpressVPN Keys, and expanded usage of Advanced Protection, ExpressVPN's suite of advanced privacy tools.
ExpressVPN's cheapest two-year Basic plan (at $3.49) is almost twice as expensive as the Surfshark equivalent ($1.99), for example. It's also more expensive than NordVPN's two-year plan, NordVPN Basic ($2.99).
ExpressVPN is a good and polished service but you should carefully consider whether it's the right VPN for your needs given the bigger price tag.
Keep in mind that these prices will vary throughout the year (especially during the Black Friday/holiday season).
We've added a table that breaks down the monthly fee each ExpressVPN subscription incurs, so you get a better idea of how subscribing for longer works out cheaper.
As you can see, ExpressVPN's 1-month-only prices are steep. This is par for the course across all of our best VPNs. The only real benefit of signing up for a month is that you won't be tied into a long-term commitment. That's useful if you're just trialling ExpressVPN, but it's a costly way to do it.
If you can, we'd recommend checking ExpressVPN out via its iOS or Android 7-day VPN free trial, then upgrading to a one or two-year plan if you want to continue using it.
The two-year ExpressVPN plans offer the biggest potential for savings and throw in an additional four months of coverage for free. Remember that you'll need to pay for the entire subscription up front, though.
Score: 7/10
Features: What can ExpressVPN do?
ExpressVPN's main VPN features are secure and reliable.
Advanced and Pro plans get the best version of Advanced Protection toolkit.
Top tier adds dedicated IP – but not much else of extra value.
ExpressVPN Basic is exactly that – basic. There aren't a lot of features and tools included in this subscription tier, so you're really just paying for the core VPN product and a handful of straightforward extras, and that's fine. Luckily, the "VPN" part of ExpressVPN is secure and reliable (as we'll expand on later in our Security section).
However, a Basic plan does grant users access to the proprietary Lightway VPN protocol and ExpressVPN's implementation of post-quantum protection. This ensures that your data and browsing sessions are kept safe from attacks by regular and quantum computers (which are capable of cracking ordinary, non-quantum encryption).
(Image credit: ExpressVPN )
Included in the Basic plan is a "Lite" version of ExpressVPN's Advanced Protection toolkit. It's a bit barebones, but we certainly appreciate that even a stripped-back version is available at this price point.
Read more about ExpressVPN's features ▼
Advanced Protection Lite won't block trackers or adult sites (you'll need to upgrade to an Advanced or Pro plan for that), but it will block ads and malicious sites, so you don't have to worry about annoying pop-ups or accidentally landing on an untrustworthy site while you do your day-to-day browsing.
The Advanced Protection features are currently available for Android, iOS, Windows, Mac, and Linux. Apple TV users can check out the Threat Manager tracker blocker and ad blocker. Also, anyone with an Aircove VPN router will be glad to hear that Advanced Protection features are readily available and applied automatically to any device that connects to the router (smart TVs and appliances included).
Advanced Protection is similar to NordVPN's Threat Protection and Proton VPN's NetShield tool, and we'll dig into the full-fat version of Advanced Protection in the Privacy section later on.
If you want to get the most out of ExpressVPN's Advanced Protection, an Advanced (or Pro) plan is the way to go. In addition to blocking ads and malicious sites, the enhanced version of this toolkit will also block trackers. This prevents sites and services from keeping tabs on (and potentially sharing) your online activity, and can block adult sites, too.
This expanded utility is useful, especially if you're looking for a VPN with some form of parental controls, but NordVPN and Surfshark both offer a little extra with built-in antivirus features. In fact, a Surfshark One plan gives users access to a full-blown AV tool, and is the only VPN we recommend that offers as much.
Before enabling Advanced Protection, it is worth noting that you'll only be able to use the feature when connected to ExpressVPN via the Lightway protocol.
This won't be a problem for most users – after all, Lightway is based on the speedy, secure WireGuard protocol, which serves as a reliable everyday option for browsing, streaming, and gaming.
For anyone who prefers OpenVPN (thanks to its long-standing reputation for privacy), you'll need to switch protocols when you want to use the Advanced Protection suite.
Next up is ExpressVPN's very own password manager: ExpressVPN Keys. It's included in all Advanced and Pro plans, and built directly into the Android and iOS apps. On a computer, it's available as a Chrome extension.
(Image credit: ExpressVPN )
Keys is equipped with a good amount of core password manager features. It can import existing passwords from other browsers and password managers, it'll let you know if any of your current passwords aren't as secure as they could be (which is your cue to swap them out for stronger ones), and it can save and sync passwords across all of your devices.
Keys generates new passwords on demand via a simple pop-up that appears during the password creation phase of sign-up. It's a simple bit of UI where you can regenerate passwords as many times as you want, use a sliding bar to adjust the complexity of the password (which affects how long it'd take a bad actor to crack it), and add capitals, numbers, and symbols into the mix. Keys can also fill in login forms automatically when you revisit a site you've logged into previously.
Much like the overall ExpressVPN product itself, Keys nails the basics, but offers relatively little in the way of extras. For starters, it doesn't support passkeys, doesn't support secure password sharing, and isn't as configurable as other password managers.
One of the biggest and most consistent gripes about Keys is its autofill inconsistency. Users on Reddit have raised issues about the autofill not working at all. The problem seems especially prevalent on the Safari browser. We put it to the test on iOS to see if we could recreate the issue.
As on desktop, generating and storing passwords was easy enough, and the autofill feature worked like a charm for the most part. When tapping into the password field on a login page, we saw an option at the bottom of the screen, above the keyboard, for Keys to autofill the field. We used this to log into our Netflix, X, Instagram, and Amazon accounts without any hiccups.
While we had a stress-free experience, it's possible that, with continued use, we'd run into the same autofill issues other users have reported. It's certainly something we'll be monitoring as we continue to use the tool.
Collate these issues, and, sadly, you'll begin to understand why Keys has a rating of 2.3 on the Chrome Web Store.
It's not all doom and gloom, though, and we did notice a few unusual positives when putting Keys through its paces.
Much like the overall ExpressVPN product itself, Keys nails the basics, but offers relatively little in the way of extras.
Firstly, ExpressVPN had the Keys app audited back in 2022 by Cure53, underscoring a commitment to transparency that we can only commend, and confirming the app's trustworthiness. We're also glad to see that you can continue using Keys for free even if you cancel your ExpressVPN subscription.
All in all, we're glad that Keys is included as part of the ExpressVPN Advanced and Pro plans. Plus, it's nice and easy to use, which is great news for folks who want to take their first steps with a relatively straightforward password manager that does exactly what it says on the tin (generates, manages, and safely stores your login credentials).
If you've got more experience with password managers, or want something that offers more customizability and extra features, you'll be better off with a specialist product, like Dashlane.
Finally, ExpressVPN Advanced users get an eSIM (embedded SIM) that allows them to connect to a cellular network without needing a physical SIM card.
eSims connect to local carriers when you travel abroad, which generally means better network quality and lower rates. Advanced users get 3 days of unlimited daily data included in their plan – but you'll need to make sure that your device is compatible with eSims before you plan to rely on it during your next vacation.
ExpressVPN Pro
The leap from Advanced to Pro plan isn't all that wide. If you do shell out for ExpressVPN's most premium subscription, you'll have access to everything included in the Basic and Advanced plans. This includes the full version of Advanced Protection and the Keys password manager – though Pro users don't get any extra functionality.
Pro users do get 5 days of unlimited daily data included in their free eSim bundle, however, as well as a dedicated IP address.
Dedicated IP addresses are unique to the user. It's not assigned to anyone else – unlike the dynamic IP addresses we use more regularly, which can be shared by multiple devices at once. The dedicated IP address is the same, stays the same each time you connect to it, and is tied to a VPN location in one of 22 countries.
With a dedicated IP, you won't be held responsible for what other people get up to when sharing a dynamic IP. If you're using a shared IP address, and someone else using that IP address goes on to send spam or get up to something illegal, the address could be blocked by pages, sites, and apps as a result – restricting your access, too, even though you weren't party to any mischief.
The benefits of a Pro plan will probably only appeal to a select group of users, and that's not a bad thing.
So, with a dedicated IP address that's yours alone and influenced solely by your browsing habits, it means less chance of encountering blocks, bans, and even CAPTCHAs.
The benefits of a Pro plan will probably only appeal to a select group of users, and that's not a bad thing. The new ExpressVPN pricing structure is similar to NordVPN's, and we appreciate that both VPNs give users the option to pay for the tools that they'll actually use.
Score: 7/10
Server network and locations
ExpressVPN has servers in 108 countries – not bad but behind the best.
ExpressVPN's server locations are heavily focused on Europe and the US.
Virtual servers are (mostly) labelled correctly.
ExpressVPN's server coverage is broad, although its some way behind the very best VPNs.
While ExpressVPN has servers in 108 countries compared to NordVPN's 127 countries, it beats NordVPN in terms of total locations, with servers in 187 locations compared to NordVPN's coverage in 165. Going toe-to-toe with the market leader like this is a very solid marker.
As is often the case with today's leading VPNs, ExpressVPN's server coverage is strongest in Europe, with 58 locations in total. This is more than NordVPN's 53, and ExpressVPN is one of only two top-rated VPNs that have servers in all 50 United States (the other is Private Internet Access).
Global server locations
Total number of countries covered by each VPN
Global server locations
NordVPN
165
Surfshark
141
ExpressVPN
187
Proton VPN
164
050100150200
number of server locations
Global server locations Data
Product
Value (number of server locations)
NordVPN
165
Surfshark
141
ExpressVPN
187
Proton VPN
164
NordVPN
17
Surfshark
6
ExpressVPN
6
Proton VPN
26
07.51522.530
number of server locations
Africa Data
Product
Value (number of server locations)
NordVPN
17
Surfshark
6
ExpressVPN
6
Proton VPN
26
NordVPN
38
Surfshark
31
ExpressVPN
36
Proton VPN
44
015304560
number of server locations
Asia Data
Product
Value (number of server locations)
NordVPN
38
Surfshark
31
ExpressVPN
36
Proton VPN
44
NordVPN
53
Surfshark
54
ExpressVPN
59
Proton VPN
49
015304560
number of server locations
Europe Data
Product
Value (number of server locations)
NordVPN
53
Surfshark
54
ExpressVPN
59
Proton VPN
49
NordVPN
10
Surfshark
5
ExpressVPN
5
Proton VPN
14
03.757.511.2515
number of server locations
Middle East Data
Product
Value (number of server locations)
NordVPN
10
Surfshark
5
ExpressVPN
5
Proton VPN
14
NordVPN
39
Surfshark
34
ExpressVPN
70
Proton VPN
32
020406080
number of server locations
North America Data
Product
Value (number of server locations)
NordVPN
39
Surfshark
34
ExpressVPN
70
Proton VPN
32
NordVPN
8
Surfshark
6
ExpressVPN
8
Proton VPN
6
02468
number of server locations
Oceania Data
Product
Value (number of server locations)
NordVPN
8
Surfshark
6
ExpressVPN
8
Proton VPN
6
NordVPN
10
Surfshark
10
ExpressVPN
9
Proton VPN
7
02.557.510
number of server locations
South America Data
Product
Value (number of server locations)
NordVPN
10
Surfshark
10
ExpressVPN
9
Proton VPN
7
1 of 8
It is worth noting, however, that while a total of 157 servers is impressive, a lot of these servers are located very close together (especially in Europe and North America).
Take the Netherlands, for example. ExpressVPN has a server in Rotterdam, and its location in The Hague is less than 25 km away. The Amsterdam location is only 75 km away.
Read more about ExpressVPN's server network ▼
Of course, the Netherlands is not a big country but the point is that you're not actually getting quite as large a global spread as you might think for a VPN that boasts 157 locations.
Capacity is the main benefit of tightly-packed servers, other than perhaps, getting to claim that ExpressVPN covers multiple Dutch locations.
We find that Proton VPN's approach to server coverage is better.
Proton VPN doesn't focus on Europe and the US, and instead adds more server locations in traditionally underserved areas of the world. This includes Africa, where Proton VPN's 26 locations blow away ExpressVPN's 6.
Global VPN server spread
Continental split of server network resources
ExpressVPN
Data for ExpressVPN
Attribute
Value (number of server locations)
Percentage
Asia
36
19.1%
North America
70
37.2%
South America
9
4.8%
Europe
59
31.4%
Oceania
8
4.3%
Africa
6
3.2%
Data for NordVPN
Attribute
Value (number of server locations)
Percentage
Asia
38
23.0%
North America
39
23.6%
South America
10
6.1%
Europe
53
32.1%
Oceania
8
4.8%
Africa
17
10.3%
Data for Surfshark
Attribute
Value (number of server locations)
Percentage
Asia
31
22.0%
North America
34
24.1%
South America
10
7.1%
Europe
54
38.3%
Oceania
6
4.3%
Africa
6
4.3%
Data for Proton VPN
Attribute
Value (number of server locations)
Percentage
Asia
44
26.8%
North America
32
19.5%
South America
7
4.3%
Europe
49
29.9%
Oceania
6
3.7%
Africa
26
15.9%
1 of 4
ExpressVPN hasn't declared how many servers it has in total. This might seem like a glaring omission but, as NordVPN once claimed, the overall number of servers shouldn't be more important than the reliability, speed, and bandwidth of those servers. After all, a huge pool of servers isn't any good if they all slow your browsing to a crawl.
Back in 2019, ExpressVPN unveiled TrustedServer, the system by which it runs and manages its server network. TrustedServer allows this network to run entirely in RAM with no hard drive. This means that, if some misconfiguration occurred that meant sensitive information was left on a file in local storage, it'll be lost as soon as the server is rebooted (which happens at least daily).
Nothing is even written to a hard drive and left vulnerable to third-party attacks (like hacks and backdoors), minimizing the risk to your (potentially sensitive) data.
ExpressVPN does use virtual servers, stating that while the majority of physical servers and their registered IP addresses are based in the same country, it's not the case for a small number of countries.
ExpressVPN claims that this is because it's sometimes "impossible" to find servers in those areas that meet their exacting standards – hence the need for virtual servers.
(Image credit: ExpressVPN )
These virtual servers are labelled. ExpressVPN tells you that its Kenya servers aren't based in Kenya, for instance, and also tells you the country where they're actually hosted (Germany, in this case).
We decided to see for ourselves whether ExpressVPN's information was correct. We tested a sample of 25 virtual locations to see if the country where ExpressVPN claimed these servers were actually hosted was the truth.
The good news is that the majority of our results matched ExpressVPN's assertions. The virtual India server that ExpressVPN claims to be hosted in Singapore, for example, really does seem to be located in Singapore.
The only issue we spotted during our testing was ExpressVPN's use of Dallas as a general data centre for various island nations.
We like to see virtual servers hosted as close as possible to their advertised locations, and it's hard to see why ExpressVPN would default to using Dallas for locations that are sometimes 1,100+ miles away in actuality.
Score: 9/10
Privacy
Solid no-logs policy.
Lightway Turbo protocol only available on Windows.
No multi-hop and no support for the Tor network available.
This means that the ExpressVPN servers only log a small amount of information about your sessions – including the dates (but not the exact times) of your connections, the location of the server you connected to (but not the server IP), and the total amount of data transferred during the session. ExpressVPN also makes a note of the apps you've activated and their versions.
ExpressVPN claims that this information is recorded to troubleshoot technical issues, provide technical support, and identify users abusing the VPN.
So, for example, if one individual is pushing more traffic than thousands of other users combined, subsequently affecting the quality of the service for everyone else, ExpressVPN might get in touch with that individual (and ask for an explanation).
This isn't all that unusual in the world of VPNs, though, and most services have a clause in the small print that states that they can and will do the same thing.
Take NordVPN, for example. Its terms state that users must not "take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure".
Read more about ExpressVPN's privacy credentials ▼
ExpressVPN doesn't log your source IP, the time you connected to a server, the specific server you chose, your DNS queries, browsing history, or network traffic. This is exactly what we like to see, and this limited session logging can't link you to any of the actions you take online.
If you want to learn more about the data that ExpressVPN does (and doesn't) collect, you'll want to head on over to the privacy policy. It's not light reading by any means, but after we combed through it, we're confident that there are no glaring red flags or areas of concern.
The ExpressVPN team has done its best to make the technical jargon as digestible as possible, and it's certainly one of the more parsable policies we've come across. Navigating through it is pretty simple, too, thanks to the table of contents at the top of the page.
Unlike Proton VPN, which has its very own proprietary obfuscation technology in the form of its Stealth protocol, ExpressVPN has no equivalent. This means that if you'd rather your VPN traffic/usage wasn't discoverable, you'll want to choose another VPN.
Lightway isn't used by default, so you'll need to remember to switch over to it when you need an extra layer of security.
However, ExpressVPN does claim that its proprietary Lightway protocol is the only VPN protocol built from the ground up to support obfuscation, though it's not the protocol's primary use case.
Also, Lightway isn't used by default, so you'll need to remember to switch over to it when you need an extra layer of security (like in countries with digital censorship and/or VPN bans).
The Lightway protocol was released back in 2020 and was "inspired" by WireGuard, with the aim of creating something even faster and more capable. It's safe to say that ExpressVPN succeeded.
Lightway is wickedly fast, in its Turbo form, at least and we'll dig into that in our Speed section). It also offers post-quantum encryption, and is the only significant custom protocol created by a VPN that's open source.
Lightway is available in UDP and TCP forms, with the former generally considered to be the quicker option – and the one you'll want to pick for streaming and gaming. TCP tends to be more reliable, however, and a good everyday option for anyone who doesn't need to maximize their online performance.
Just like ExpressVPN's general privacy policy, you can peruse Lightway's code yourself (on GitHub). The same can't be said for NordVPN's proprietary protocol, NordLynx, which is closed-source, meaning that nobody outside the company can comb through its code.
(Image credit: ExpressVPN)
The newest iteration of Lightway is Lightway Turbo – an enhanced version of Lightway UDP. It's currently only available on the ExpressVPN Windows app and uses the app to open and send traffic through multiple channels. This means ExpressVPN can use more of the device's CPU cores, improving performance, making it significantly faster than the regular version of Lightway.
In addition to Lightway and Lightway Turbo, WireGuard is available, enhanced by ExpressVPN's post-quantum protection. Users can opt for OpenVPN, in both TCP and UDP forms, too, as well as IKEv2 (though it's only accessible to Mac and iOS devices).
ExpressVPN's TrustedServerserver network management system (described in the Server Network section) has considerable bonuses for privacy too.
You might've heard other VPNs, like NordVPN, Surfshark, and Mullvad, talking about their own RAM-only servers, but TrustedServer goes a step further. It ensures that every server in the ExpressVPN fleet is running the same software with the same configuration, and this solves multiple problems.
For a start, all ExpressVPN servers automatically get software updates and security patches at the same time. So, if a hacker did manage to compromise a server and install some of their own code, the next server reboot would replace it with the standard ExpressVPN server setup within a few hours.
ExpressVPN is registered in the British Virgin Islands (BVI). As far as VPN jurisdictions go, this is pretty positive, as there are no data retention laws in the BVI. This means that ExpressVPN is not required by law to log any user data.
You might've heard other VPNs, like NordVPN, Surfshark, and Mullvad, talking about their own RAM-only servers, but TrustedServer goes a step further.
ExpressVPN next standout privacy feature is ShuffleIP. When you connect to a VPN, you'll usually be assigned a random IP address until you disconnect from the server, and a different IP address the next time you connect. ShuffleIP does things differently – it changes your IP address each time you access a new website.
The benefit of this frequent switching means that it's much harder for third parties to track you across an internet session or connect your activity to a specific VPN server. After all, you'll look like you're connecting to the internet from a totally different place each time you load a new site.
ShuffleIP is enabled automatically, so there's no need to toggle it on or off. We're happy to report that, during our hands-on testing, ShuffleIP worked as intended. Our IP address changed completely between checking our email account and opening X to check our DMs, with no impact on the overall performance.
However, there are a few limitations to keep in mind. ShuffleIP isn't compatible with all ExpressVPN servers, and there's currently no way to tell which servers do or don't support the tool. This isn't ideal, and we'd like to see ExpressVPN implement some sort of UI that indicates the server locations that are ShuffleIP-compatible.
Unlike NordVPN, Surfshark, and Proton VPN, ExpressVPN has no multi-hop or double VPN feature. Multi-hop works like a regular VPN connection, but instead of routing your traffic through just one VPN server, it's routed through two or more, with each connection adding another layer of encryption.
ExpressVPN has actively chosen not to offer this feature. It claims that this is because it doesn't want to add extra complexity to user connections, or slow them down, and that each ExpressVPN server is engineered to offer the same kind of security that you'd expect from a multihop connection, thanks to a combination of its TrustedServer technology, no-logs policy, and ShuffleIP.
One classic VPN feature that ExpressVPN does offer, however, is split-tunnelling.
(Image credit: ExpressVPN )
We were able to build two types of lists – one with the apps that don't use the VPN tunnel, and one with the apps that do use the tunnel. That way, you can choose which apps benefit from VPN encryption and geo-spoofing, and which ones you can access via your regular internet connection.
This comes in handy if you want to check out local streaming services without a VPN server making it seem like you're halfway around the world. You could also use split tunnelling to take advantage of the Lightway protocol, by only routing the apps that require a high performance through the VPN tunnel.
However, because split tunnelling isn't compatible with Lightway Turbo, you might see slower speeds anyway, as you'll have to use the regular Lightway iteration.
Split tunnelling is available on Windows and Android, as well as older versions of macOS, but it's not compatible with iOS at all. This is par for the course, unfortunately, as other top-rated VPNs, like NordVPN, similarly lack split tunnelling on iOS.
Another feature that ExpressVPN is lacking is support for Tor over VPN. In fact, ExpressVPN has no integrated support for Tor at all, unlike NordVPN and Surfshark.
This might disappoint users looking to really supercharge their online security and anonymity.
Tor over VPN conceals the fact that the user is using the Tor network at all, as their ISP will only see that they're connected to a VPN server, and similarly hides the original IP from Tor entry nodes, further boosting anonymity. And, of course, when using Tor over VPN, the user has access to the Tor network (even if a school or work network administrator has blocked it).
It is still possible to use the regular Tor browser once you've connected to an ExpressVPN server, though.
Score: 9/10
Security
Excellent AES-256-GCM and ChaCha20 encryption.
Early adopter of post-quantum protection.
Advanced Protection blocker is short on malware and phishing sites.
ExpressVPN uses AES-256-GCM and ChaCha20 encryption, which is as strong a setup as we've seen from any provider.
We're also glad to see 4096-bit RSA key and SHA-512 HMAC authentication. This is a step up from Surfshark's 2048-bit RSA encryption keys, and should appease even the most security-conscious users.
Some VPNs promise the world when it comes to security, though, and don't actually deliver. To find out if ExpressVPN's encryption setup is really as solid as it claims, we connected to a server using OpenVPN and saw that our Windows app connected using AES-256-GCM – just as promised.
Read more about ExpressVPN's security credentials ▼
One of the biggest threats to VPN encryption is Q Day – a day in the future when quantum computers will be able to crack our current best-in-class encryption standards.
ExpressVPN isn't waiting for this to happen, though. Like other VPNs (including NordVPN and Mullvad), it has implemented post-quantum encryption, and was actually one of the first providers to do so back in October 2023.
This post-quantum encryption is offered by default and implemented in the Lightway protocol. A lengthy blog post goes into more detail, explaining that the post-quantum support was initially added by using the Kyber encryption standard, recommended by NIST.
This was only step one of the post-quantum project, however, as ExpressVPN continues to keep up with encryption developments. When NIST announced a new gold standard, ML-KEM, ExpressVPN implemented that, too.
To put this into perspective, while most VPNs haven't added any post-quantum protection to their products, ExpressVPN has now implemented protection and announced a big update – and all in a relatively short timeframe.
ExpressVPN's auto-connect feature is more basic, however, and the Windows and Mac editions are pretty barebones. Still, it did the job it is intended to do by automatically connecting us to the last VPN server we joined when we launched our devices.
(Image credit: ExpressVPN)
The Android version of auto-connect has an extra feature. It connected us to the last location on launch, and also automatically joined the server whenever we connected to an internet network that wasn't marked as trusted.
This is an especially useful tool to have on a mobile device, especially if you regularly rely on public Wi-Fi hotspots (which can be hotbeds of cybercriminal activity thanks to their unsecured nature).
Sadly, like split tunnelling, auto-connect is not available on iOS devices.
ExpressVPN's kill switch is available on all platforms, though, but some of the associated terminology is confusing.
ExpressVPN's website says that the Windows and Mac apps have a kill switch feature called Network Lock, whereas the Android and iOS apps have a similar feature called Network Protection. By using this kind of terminology, some users might not be aware that the Network Lock/Protection tool is a kill switch.
(Image credit: ExpressVPN )
Furthermore, when we opened up the iOS app to play with the kill switch, we didn't find a Network Protection or a Network Lock setting – it's just called a kill switch.
It's a minor concern, though, and ExpressVPN deserves a lot of credit for providing a kill switch on every platform. We just think it'd make more sense to call it a kill switch everywhere, or at least stick to a single term.
The most important thing to note is that the ExpressVPN kill switch delivered excellent results during our hands-on testing.
We used various methods to do this: turning our router on and off, leaving the range of a Wi-Fi hotspot, and even force-closing processes on our devices. Then, we watched our internet access and the app to see what happened.
The kill switch activated, blocked our internet, and prevented IP address leaks in every instance. We couldn't trip it up or get it to fail at any point, which is fantastic. This means that users can rest assured that their traffic won't ever be routed without protection.
Our one concern is that the apps didn't always do a great job of telling us that the kill switch had kicked in or that our internet access had been cut or restored. Not being notified about the kill switch activating can get confusing, quick, as it could leave users wondering why their internet suddenly appears to be down with no warning.
We also encountered a situation where the ExpressVPN app didn't reconnect after the kill switch cut and subsequently restored internet access. Resolving this was simple enough, as we just connected to a server manually, but a kill switch feature should handle this by itself.
The kill switch activated, blocked our internet, and prevented IP address leaks in every instance.
Bear in mind, however, that our testing methods are pretty extreme, and the ExpressVPN apps likely aren't written to recognize the kinds of failures we were throwing at it.
We can't imagine that you'll encounter these problems in your real-life usage. We still consider the ExpressVPN kill switch to be one of the best we've ever tested, because it delivers where it matters, blocking your internet access when the VPN tunnel fails.
As mentioned in the Features section, part of ExpressVPN's Advanced Protection is an ad-blocker, which effectively removes display ads from our browsing session.
When we tested the ad-blocker, it did an excellent job, removing 86% of ads, which is only a fraction behind Proton VPN at 88%.
That's not all, though. Advanced Protection also blocks trackers, malicious sites, and phishing attempts.
We put the last of theses to the test after collecting 50 brand-new malware-hosting and phishing pages, then attempted to access them on a system protected by ExpressVPN's Advanced Protection suite.
As outlined in the table below, ExpressVPN sits in the middle of the pack in terms of effectiveness. It blocked 76% of phishing sites, which is decent, but also a massive jump from the 44% protection rate we saw the last time we tested it.
Phishing, malware and ad blocking
ExpressVPN Advanced Protection compared to similar tools from other VPNs
Ads blocked
ExpressVPN
86
NordVPN
54
Surfshark
50
Proton VPN
88
Surfshark browser ext.
66
0255075100
Percentage
Ads blocked Data
Product
Value (Percentage)
ExpressVPN
86
NordVPN
54
Surfshark
50
Proton VPN
88
Surfshark browser ext.
66
ExpressVPN
0
NordVPN
86
Surfshark
68
Proton VPN
0
Surfshark browser ext.
8
0255075100
Percentage
Malware sites blocked Data
Product
Value (Percentage)
ExpressVPN
0
NordVPN
86
Surfshark
68
Proton VPN
0
Surfshark browser ext.
8
ExpressVPN
76
NordVPN
91
Surfshark
38
Proton VPN
88
Surfshark browser ext.
8
0255075100
Percentage
Phishing sites blocked Data
Product
Value (Percentage)
ExpressVPN
76
NordVPN
91
Surfshark
38
Proton VPN
88
Surfshark browser ext.
8
1 of 3
The malware results are more disappointing. ExpressVPN failed to block one single malware-hosting link out of the 50 we threw at it. Still, as it only blocked 10% last time, it isn't a major drop.
All in all, ExpressVPN's results are an important reminder that a VPN can't match specialist antivirus apps. These standalone apps often beat 90% in our malware and phishing tests, after all, so they're a safer bet for reliable protection.
Score: 9/10
Speed
Lightway Turbo speeds are excellent – but it's only for Windows users.
Regular Lightway continues to perform below par.
Chart-topping OpenVPN results.
ExpressVPN is a very fast VPN service, but not all the time, and not to everyone.
Its Lightway Turbo VPN protocol performs exceptionally well. Our most recent round of VPN lab speed testing clocked it in with download speeds at 1479 Mbps when connecting between our Dublin lab location and the nearest ExpressVPN server.
Where Lightway Turbo really excels, though, is over long distance connections. Download speeds hardly dropped at all when we connected from Dublin to a server in the US and saw 1374 Mbps downloads. Only Proton VPN (1242 Mbps) could keep up, with Surfshark dropping right down to 355 Mbps.
WireGuard/fastest VPN protocol
Download speeds to our VPN test lab when connected to the nearest server
WireGuard/Fastest protocol speed
Surfshark
1615
NordVPN
1256
ExpressVPN (Lightway Turbo)
1479
ExpressVPN (WireGuard)
694
Proton VPN
1521
05001,0001,5002,000
Mbps
WireGuard/Fastest protocol speed Data
Product
Value (Mbps)
Surfshark
1615
NordVPN
1256
ExpressVPN (Lightway Turbo)
1479
ExpressVPN (WireGuard)
694
Proton VPN
1521
Surfshark
21.7
NordVPN
17.2
ExpressVPN (Lightway Turbo)
14.8
ExpressVPN (WireGuard)
13.6
Proton VPN
21.7
07.51522.530
ms
WireGuard/Fastest protocol latency Data
Product
Value (ms)
Surfshark
21.7
NordVPN
17.2
ExpressVPN (Lightway Turbo)
14.8
ExpressVPN (WireGuard)
13.6
Proton VPN
21.7
Surfshark
2.3
NordVPN
2.4
ExpressVPN (Lightway Turbo)
5.3
ExpressVPN (WireGuard)
2.4
Proton VPN
5.2
01.534.56
ms
WireGuard/Fastest protocol jitter Data
Product
Value (ms)
Surfshark
2.3
NordVPN
2.4
ExpressVPN (Lightway Turbo)
5.3
ExpressVPN (WireGuard)
2.4
Proton VPN
5.2
1 of 3
That's a terrific overall performance for ExpressVPN but there are two significant caveats to keep in mind: Lightway Turbo is only available on the ExpressVPN Windows app, and it won't work with every website, app, and game. We also found that, despite its overall speeds, it was slow to actually connect to a server.
For those reasons, we don't name ExpressVPN as the fastest VPN on the market. Right now, that title belongs to Surfshark.
Read more about ExpressVPN's speed ▼
Surfshark has its super-fast download speeds available to all users on its WireGuard protocol, and it averaged the very top download speeds of all, even if it was only over a local connection.
As for non-Windows users on ExpressVPN, they're stuck with the regular Lightway protocol, WireGuard or OpenVPN. Lightway is not as quick as the Turbo version, nor even as speedy as the last time we tested it.
In fact, in the main, Lightway gave the lowest performance of our top VPNs in our most recent speed tests with just 489 Mbps over a local connection and 323 Mbps to the US.
In fact, according to our results, non-Windows ExpressVPN users would be better off with WireGuard for download speeds.
OpenVPN speeds
Download speeds to our VPN test lab when connected to a local server
OpenVPN speed (local)
ExpressVPN
1038
NordVPN
974
Surfshark
978
Proton VPN
240
03757501,1251,500
Mbps
OpenVPN speed (local) Data
Product
Value (Mbps)
ExpressVPN
1038
NordVPN
974
Surfshark
978
Proton VPN
240
ExpressVPN
808
NordVPN
857
Surfshark
430
Proton VPN
173
02505007501,000
Mbps
OpenVPN speed (long distance) Data
Product
Value (Mbps)
ExpressVPN
808
NordVPN
857
Surfshark
430
Proton VPN
173
ExpressVPN
15.5
NordVPN
14.6
Surfshark
33.4
Proton VPN
14.7
010203040
ms
OpenVPN latency (local) Data
Product
Value (ms)
ExpressVPN
15.5
NordVPN
14.6
Surfshark
33.4
Proton VPN
14.7
ExpressVPN
73.5
NordVPN
83
Surfshark
174
Proton VPN
73.8
050100150200
ms
OpenVPN latency (long distance) Data
Product
Value (ms)
ExpressVPN
73.5
NordVPN
83
Surfshark
174
Proton VPN
73.8
ExpressVPN
6.8
NordVPN
4.2
Surfshark
9.8
Proton VPN
7.3
02.557.510
ms
OpenVPN jitter (local) Data
Product
Value (ms)
ExpressVPN
6.8
NordVPN
4.2
Surfshark
9.8
Proton VPN
7.3
ExpressVPN
11.5
NordVPN
4.7
Surfshark
15.9
Proton VPN
8.1
05101520
ms
OpenVPN jitter (long distance) Data
Product
Value (ms)
ExpressVPN
11.5
NordVPN
4.7
Surfshark
15.9
Proton VPN
8.1
1 of 6
Thankfully, it's not all bad news away from Windows. ExpressVPN offers some of the best OpenVPN performance around and that's important for people looking for a privacy-first protocol as their daily workhorse.
ExpressVPN and NordVPN were pretty much neck and neck as the top performers over OpenVPN in our most recent tests. In fact, ExpressVPN's OpenVPN speeds averaged significantly better than both of its Lightway and WireGuard protocols over long and short distance connections. If you're not on Windows, OpenVPN seems the most sensible choice right now.
It's also important to praise ExpressVPN for its low latency and jitter rates in general, particularly compared to Surfshark, and that bodes well for activities that require a consistently quick connection – like gaming and streaming.
The overall picture for ExpressVPN's speed is something of a mixed bag, then, and it really depends on your set-up as to whether it's going to be a fast VPN for you or not.
We'd certainly encourage Windows users to choose ExpressVPN, as well as anyone who insists on working with OpenVPN. Outside of those use cases, one of NordVPN, Surfshark or Proton VPN is probably a better choice.
Score: 8/10
Unblocking streaming services
ExpressVPN unblocks all regional Netflix libraries.
Excellent for local free streaming services around the world.
Some struggles with US streaming services, such as YouTube and Prime.
ExpressVPN is, and has always been a very good VPN for unblocking streaming services. It has a near-flawless track record and was only beaten by NordVPN, which we name as the best VPN for streaming, in our most recent streaming test.
ExpressVPN, like NordVPN and Surfshark, doesn't have optimized servers for streaming. Instead, all of its servers can handle HD and 4K content, which means you'll spend less time looking for a small set of dedicated servers and can instead just connect to any server in the location of your choice.
First, we tested ExpressVPN with Netflix to see whether it could unblock the US, UK, Australia, Canada, and Japan versions of the site. ExpressVPN passed the test without any hiccups – just like the other VPNs in our overall top rankings.
We did encounter some roadblocks when pitting ExpressVPN against some of the tougher US streaming services to unblock. You can see the results compared to the other top streaming VPNs in the table below.
Amazon US/UK
Disney+ US/UK
YouTube US
NordVPN Plus
✅
✅
❌
Surfshark
❌
❌
❌
ExpressVPN
❌
✅
❌
Proton VPN
✅
❌
❌
While it had no trouble with Disney+, it was no dice for Amazon Prime Video and we initially struggled to access US YouTube and the specific geo-locked American test video we use across all of our reviews.
Read more about ExpressVPN's streaming service unblocking ▼
We tried to access the video while connected to servers in New Jersey and Atlanta with no luck, and in the end, it took a third switch to a Dallas server for us to see any success. It was a bit of a fiddly process, which is why it's marked down as a fail.
It's important to point out, though, that Surfshark couldn't unblock the video at all. Only NordVPN and Proton VPN loaded up US YouTube content on the first time of asking.
When it comes to the free local streaming services in the UK and Australia, though, ExpressVPN worked like a charm first time, every time. It had no problems with BBC iPlayer, ITV, C4, 9Now, or 10Play at all. Only NordVPN can match that.
BBC iPlayer
ITV
Channel 4
TVNZ Plus
NordVPN Plus
✅
✅
✅
✅
Surfshark
✅
❌
✅
✅
ExpressVPN
✅
✅
✅
✅
Proton VPN
✅
❌
❌
❌
The significant takeaway, then is that ExpressVPN is a reliable streaming VPN –particularly when trying to unblock some of the free platforms around the world – but you might need to do some server hopping to access some of the tougher streaming service out there.
Do remember that customer service is a good option to shortcut solutions like this. Stream unblocking is something of a moveable feast and they tend to know the best servers to use ay any particular moment.
Score: 9/10
P2P and torrenting
All servers support P2P activity but no port forwarding avaialble.
Lightway Turbo protocol ensures quick downloads where available.
Almost no online help or advice around torrenting.
ExpressVPN supports torrenting on all of its servers. That means users can choose the server closest to them to maximize the performance of their P2P traffic rather than picking from just a handful of torrenting-friendly locations in a tiny list.
ExpressVPN doesn't make a big fuss about its torrenting compatibility – though few VPNs do. Besides a brief mention of protecting IP addresses when using P2P on the home page, we couldn't find a single support article that even mentions P2P or torrenting, let alone anything that delves into more detail about server support or troubleshooting advice.
It's a shame, really, because ExpressVPN is an excellent torrenting VPN. The experience was just as smooth as the other top VPNs we tested, and ExpressVPN played nicely with our uTorrent client without causing issues.
Plus, thanks to Lightway Turbo, we didn't have any problem with sluggish downloads – though it is worth remembering that your P2P connection speeds are more likely to be impacted by peer quality.
ExpressVPN doesn't support port forwarding, claiming that it poses too many security risks. Other VPNs, like NordVPN and Surfshark, echo this sentiment, and you'll need to look elsewhere for a VPN that does implement the feature (like PIA and Proton VPN).
If you'd rather stick with ExpressVPN, there's a detailed 5,000-word blog post that'll walk you through the benefits and risks of port forwarding, as well as how you can set it up on common router types.
Score: 4/5
Compatibility
Apps for all major platforms, smart TVs, consoles, etc.
Great feature parity across apps.
Powerful Chrome browser extension is more than a proxy.
ExpressVPN apps have a recognisable look and feel across all platforms. We think they do a great job of balancing readability, simplicity, and a little creative flair thanks to a splash of color.
This consistency applies to ExpressVPN's functionality, too. Almost all of its features are present across its apps, although the iOS app has a few significant omissions: split tunnelling and auto-connect.
Features available on iOS app
ExpressVPN
NordVPN
Surfshark
Proton VPN
Kill switch
✅
✅
✅
✅
Autoconnect
✅
✅
✅
❌
Split tunneling
✅
✅
✅
✅
Protocols
Lightway, Lightway Turbo, OpenVPN, WireGuard
NordLynx, NordWhipser, OpenVPN
WireGuard, OpenVPN, IKEv2
WireGuard, OpenVPN
Malware blocking
✅
✅
✅
✅
GPS spoofing
❌
❌
✅
❌
Custom DNS
❌
✅
❌
✅
Read more about ExpressVPN's compatibility ▼
ExpressVPN has apps for all modern platforms you can imagine – which is exactly what we expect from one of today's leading VPNs. This includes apps for the usual suspects, like Windows, Mac, Android, and iOS, as well as Linux support with a full GUI.
ExpressVPN is also compatible with Android TV, Samsung TV, Xbox, PlayStation, and Nintendo Switch, and there are plenty of setup guides and tutorials that can walk you through the installation process.
When it comes to browser extensions, ExpressVPN supports Chrome and Firefox, though the Chrome version gets the lion's share of features.
Throughout our testing, we noticed that ExpressVPN's browser extensions are unlike the others we've vetted. A browser extension usually works as a stand-alone product that uses proxies to change the user's IP address.
You tap on the VPN icon by the address bar, select a server, and connect to it. It seems to work just like connecting to a VPN app, but the protection only applies to your browser. Traffic from other apps and from your system itself is unaffected.
We were also glad to see that ExpressVPN's browser extension has a "Spoof your location" feature.
ExpressVPN's browser extensions is different, though. Instead, it works as a remote control for the regular app (which already needs to be installed on the device).
We get the same icon by the address bar, and it's the same process of picking and connecting to a VPN server, but something different happens behind the scenes. The browser extension sends a message to the full VPN app telling it to connect to the location we choose.
The benefit of ExpressVPN's way of doing things is that it's easier to use the VPN from within a browser. If you find yourself locked out of content because you're in the "wrong" country, for example, you don't have to find and launch the main VPN app and choose a new location from there. Instead, you control the VPN from inside the browser.
Plus, the method of using proxies to connect just isn't as secure as ExpressVPN's approach. Proxies offer less protection compared to a full VPN, and their protection is limited to what happens within the browser. It's the kind of thing you'd always need to be aware of. With ExpressVPN, you have more peace of mind (and privacy).
We were also glad to see that ExpressVPN's browser extension has a "Spoof your location" feature. Websites can ask your browser for your country-level location, and because this isn't related to your IP address, your browser can often give your real location away.
The spoofing feature ensures that, if your browser is asked to provide your location, ExpressVPN will return the location of the server you've connected to. The website will see that the IP address and browser location match, which can result in fewer CAPTCHAs and other hassles.
The easiest (but potentially most costly) way to use ExpressVPN on a router is to purchase one of its very own Aircove routers
A similar tool is the "Block WebRTC" feature. WebRTC (Web Real-Time Communications) can also be used by sites to determine your real IP address. If the site sees that the WebRTC address doesn't match the IP address, it can block your access. ExpressVPN's Block WebRTC feature blocks this backdoor access to prevent this eventuality.
There are three ways to get ExpressVPN working on a router. The first is to install it yourself, manually, and configure it to support the VPN. This is the only type of router support offered by most VPNs, and ExpressVPN has listed examples of the process here.
Alternatively, you can replace the firmware of the router (the code that controls the screens and features) with ExpressVPN's custom firmware. Most routers treat VPNs as a minor extra feature that is tucked away in a menu, but ExpressVPN’s firmware is built from the ground up with VPNs in mind, making them as easy to use as possible.
Finally, the easiest (but potentially most costly) way to use ExpressVPN on a router is to purchase one of its very own Aircove routers – and there are home and travel versions available via Amazon. Prices range from $145 to $190, depending on the router model and where you live, so it's a significant investment. However, if you'd rather not tackle manual configuration, it could be worth it.
We investigated how many updates big VPN providers made to their iOS apps between January and December 2025. This gives us a clearer picture of how well they support their software, as iOS apps often receive the least amount of updates.
iOS app updates in 2025
The number of updates the iOS apps of each of these VPNs had in 2025
iOS app updates
NordVPN
23
Surfshark
21
ExpressVPN
25
Proton VPN
22
PureVPN
18
Mullvad
9
IPVanish
10
Windscribe
11
CyberGhost
0
Private Internet Access
3
iOS app updates Data
Product
Value (number)
NordVPN
23
Surfshark
21
ExpressVPN
25
Proton VPN
22
PureVPN
18
Mullvad
9
IPVanish
10
Windscribe
11
CyberGhost
0
Private Internet Access
3
ExpressVPN sits at the head of the crowd in the table above, with 25 updates. That's very much in keeping with our other recommended VPNs and well beyond the chasing pack.
Considering ExpressVPN's proactive approach to auditing and implementing new features, this level of iOS TLC isn't surprising, but it's still great to see.
Score: 5/5
Usability
Apps (and extra products) can be downloaded from the account dashboard.
Installation takes a few clicks – and an activation code.
Simple and clean app UI.
Once you've picked and paid for an ExpressVPN plan, you'll want to head to the account dashboard. Pop in your credentials when prompted, and you're almost good to go. The next step is to input the verification code that was emailed to you.
Once you have access to the dashboard, you can download the VPN for whichever device you're using. They're all contained in a handy UI panel, front and center, and this is also where you'll find the VPN activation code you'll need later.
From the dashboard, you can also reach out to support via live chat, and there's a handy indication of wait times. There's also a link to the support center, where you'll find setup guides and tutorials that are well worth exploring if you're having trouble.
Finally, access to the Keys password manager and Identity Defender is also found on the dashboard.
Read more about ExpressVPN's usability ▼
While you're here, it's also worth visiting the Subscription tab to see whether automatic renewal is enabled. Following the spate of legal actions levelled at major VPN providers (including ExpressVPN), alleging that their auto-renewal practices are unlawful, it's well worth checking, as VPNs have historically not made auto-renewal that obvious.
Once you're done with the dashboard, don't close it, because you'll need the activation code we mentioned earlier after you install the VPN app on your device and log in.
After you've punched in your credentials, you'll be asked for the code, so be sure to copy and paste it before exiting out of the dashboard. Alternatively, you can sign in via an email sign-in link.
User experience
ExpressVPN's design is clean and stripped back. The interface isn't as powerful as other top competitors, but it is easier to learn and use.
The apps look and feel the same across all platforms – and that's a good thing. There's a core idea here of being the VPN that "just works", and when apps are similar, buttons are (more or less) in the same place, features have the same name, and you don't have to master each platform separately. Learn one, and you've learned them all.
We found ExpressVPN's mobile apps to be slightly different, though not in a way that'll confuse users. Unlike the desktop version, they displays status information about your connection once you join a server, including your IP address, a map of your location, the current session length, and how long you've used the service in that week.
Where ExpressVPN stands out is in its simplicity. The NordVPN Windows app dashboard has 23 buttons, icons, and other clickable elements. Surfshark has 23, and Proton VPN has 19. ExpressVPN, on the other hand, has 8. This perfectly encapsulates ExpressVPN's "less-is-more" approach to its UI.
(Image credit: ExpressVPN)
Better yet, when you launch the app, it focuses on the basics. There's a simple connect button and three locations ExpressVPN thinks are most relevant: the last location you joined, the "Smart Location" (the fastest or nearest location), and the location that's currently selected via the server list. There are no other elements, menus, or buttons to get in your way.
Compare this to NordVPN's dashboard, and it seems almost maximalist in comparison, with a map and a graph that displays when you used the VPN in the last week. If you don’t want this clutter, you can't do much better than ExpressVPN.
This does mean that you get virtually no information about the current connection unless you’re using a mobile app.
Surfshark's Windows app shows the server location, new IP address, protocol, and the amount of data that has been uploaded and downloaded. ExpressVPN shows you your new location, nothing else.
The location list itself can be hidden away, which keeps the app looking neat and compact, but it does mean that you'll have to click/tap an extra time or two if you want to switch VPN servers.
There are also no server ping times or load figures displayed in the list, and no icons to provide extra context about each location, like whether it's virtual or specialized.
On mobile, you get a little bit more insight without having to tap anything, including an indication of the speed of the fastest nearby servers (excellent, good, etc), and the number of endpoints in each server location.
There's a core idea of being the VPN that "just works", and when apps are similar, you don't have to master each platform separately.
On that note, ExpressVPN doesn't have any specialized servers at all, so there are no tabs for P2P activity, Tor over VPN, or streaming picks.
The few tabs that are present do a good job of funnelling users towards the best server. Under "Recommended", you'll see a Smart Location picked out for you, based on speed and proximity, your three most recent connection points, and other recommended locations that the VPN thinks you might use.
Unlike NordVPN, there's also a Favorites system. We just clicked the star next to the server in the list and added it to its own Favorites tab. We used this system to build a custom list of the five servers we kept coming back to. This meant that we didn’t have to scroll through a long list or use the search bar to find specific locations. Otherwise, tap on the "All" tab to browse servers by continent.
The simplicity continues into ExpressVPN's settings. Tap or click the three-line icon to open it up, and you'll find options contained under their own submenus. For instance, if you want to switch your protocol, it's as simple as tapping the submenu and selecting the box next to your protocol of choice.
Most of the ExpressVPN options are formatted this way – with drop-down menus and simple checkboxes. Even the Advanced Protection submenu is as basic as can be. We simply ticked off the elements that we wanted to banish from our browsing sessions; trackers, ads, malicious sites, etc.
The settings menu is also where you can customize the shortcuts that show up on the main ExpressVPN panel. It includes links to Chrome, Outlook, and Wikipedia by default, but you can add links to any site by clicking the plus button under the list.
Alternatively, if you don't need or use these shortcuts, just untick the box to remove them from the home panel altogether.
(Image credit: ExpressVPN )
Things are a little different on the mobile apps. You'll find a row of icons at the bottom of the screen that don't directly correlate to the settings in the desktop version. Advanced Protection is contained under add-ons, for example, as well as access to the password manager and ID alerts.
More traditional settings are listed under "Profile", too, which is another example of ExpressVPN using different terms for the same things, though they're easy enough to sift through.
All in all, the desktop version of the app was our favorite, as it has more room to breathe on a larger screen. The Android and iOS versions mimic the sleek panel-based layout well enough, even if navigating through them isn’t as seamless.
Score: 5/5
Accessibility
ExpressVPN homepage scores poorly for screen reader support.
Command-line tool allows voice commands.
Excellent keyboard-only navigation support.
We used Accessibility Check to scan the ExpressVPN home page and point out accessibility issues. It scored 23%, which is pretty disappointing, and far lower than the likes of Mullvad (89%) and NordVPN (83%). However, it did outperform CyberGhost (17%) and PrivadoVPN (10%).
ExpressVPN passed AccessibilityChecker’s visual and navigation tests, but scored poorly for screen reader support.
Still, this is a tough test that very few VPNs score well in, and we only tested a single page to get a general feel for its accessibility credentials.
Read more about ExpressVPN's accessibility ▼
ExpressVPN doesn't have any specialist accessibility features, and the desktop apps are missing a common automation feature that'd allow users to automatically connect whenever there's access to public Wi-Fi.
VPN Accessibility
Accessibility score for the website home page of each VPN
Accessibility score (%)
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
0255075100
%
Accessibility score (%) Data
Product
Value (%)
NordVPN
83
Surfshark
41
ExpressVPN
23
Proton VPN
35
PureVPN
35
Mullvad
89
IPVanish
71
CyberGhost
17
AdGuard VPN
17
PrivadoVPN
10
Hotspot Shield
23
TunnelBear
74
However, the ExpressVPN Windows app does have one excellent bonus feature: a command-line tool called ExpressVPN.CLI.exe.
The app is extremely smart, and can be used to connect to any location, disconnect, change your protocol, and other key settings.
It takes a little command line knowledge to set this up, but even if you’re a total newbie, you can still learn everything you need in an hour or so.
When you’re ready, you can set up scripts to connect to ExpressVPN, disconnect, automatically launch or close apps, and then run those scripts via Windows voice access or whatever other app launcher you prefer.
(Image credit: ExpressVPN)
The Windows ExpressVPN app supports 17 languages, which is decent. Proton VPN has it pegged, offering 28, but most providers have around 10 to 20. ExpressVPN still outperforms NordVPN (13 languages), CyberGhost (12), and IPVanish (8).
ExpressVPN offers common options, like English, French, German, Italian, Japanese, Korean, Russian, and Spanish. Some are missing from the list, though, most notably Chinese (Simplified and Traditional) and Arabic.
We then put ExpressVPN's keyboard support to the test. It's a key element of any deep dive into accessibility. After all, if a user can't operate a mouse, they should still be able to access every feature of the app via the keyboard.
Using standard Windows keypresses like Tab, Enter, and keypress, we try and move around the app, browse lists, select buttons, and otherwise play around.
Language support
Language options available in the Windows apps of each VPN.
Number of languages supported
NordVPN
13
Surfshark
13
ExpressVPN
17
Proton VPN
31
PureVPN
12
Mullvad
20
IPVanish
8
Windscribe
20
CyberGhost
12
Private Internet Access
18
010203040
number
Number of languages supported Data
Product
Value (number)
NordVPN
13
Surfshark
13
ExpressVPN
17
Proton VPN
31
PureVPN
12
Mullvad
20
IPVanish
8
Windscribe
20
CyberGhost
12
Private Internet Access
18
Our ExpressVPN testing began well. We pressed Tab repeatedly, and the app moved a focus rectangle from the menu icon to the Connect button and the location list, so we always knew where we were. Hitting Enter clicked like a click, just as we expected, connecting us to our selected location, disconnecting, opening the location list or displaying the app menu.
We navigated the location list in the same way, chose a new country, and connected to it. And it was the same story in the Options page, where we changed protocols using only standard Windows keypresses.
Overall, ExpressVPN's keyboard support is excellent. Only Private Internet Access scored as well, though we're confident that if you need a VPN you can use with keyboard alone, ExpressVPN won't let you down.
Score: 3/5
Customer support
24/7 live chat and chatbot support, as well as email and on-site channels.
Live chat agents respond promptly with tailored advice.
Support articles are well-written and easy to follow.
You can reach out to ExpressVPN customer support via the site, 24/7 live chat, or email.
We also put customer support to the test by running different searches in the Support section of a VPN provider's site, and seeing the articles it returns.
ExpressVPN has a huge number of articles covering all sorts of issues. When we searched for "DNS", for example, the support site returned 64 articles covering DNS leaks, router setup guides, operating system setup tutorials, and more.
Read more about ExpressVPN's customer support ▼
Although that's only roughly half of the amount we found on Surfshark's support site, at 120. ExpressVPN, though, does far better than the 5 articles we discovered when plugging "DNS" into Hotspot Shield's site. Plus, only one of these contained any useful troubleshooting advice.
ExpressVPN has a distinct lack of articles covering torrenting and P2P, however, though this isn't all that surprising. It's a minefield of a topic – legally speaking.
The support site is well organized and easy to navigate. Popular topics are listed at the top of the page, so you can jump right into a setup guide or troubleshoot common issues, and popular articles are listed right underneath. These link directly to useful pages like how to find the ExpressVPN activation code and how to cancel a subscription.
The articles themselves are easy to read and follow. Set up guides make liberal use of annotated screenshots and use short, simple instructions to guide users through everything from installation to setting ExpressVPN up on a router.
Some of the setup pages can be rather long, however, so it'd be great to see more navigation elements on the page.
Some of the setup pages can be rather long, however, so it'd be great to see more navigation elements on the page. There is a contents table at the top, but scrolling all the way up to find is a minor annoyance.
When we explored ExpressVPN's live chat, we were first greeted by a chatbot and the usual generic questions. It's capable of guiding customers through the initial troubleshooting process and providing simple solutions.
When we told it that our VPN was slow, for instance, it asked us if we were using Wi-Fi. When we said yes, it suggested that we use Ethernet instead. It won't work for everyone, but it's a possibility that some customers won't have thought to try.
The chatbot is loaded with a surprising amount of information and gave intelligent advice during our "conversation". So, even if you have no plans to chat with it yourself, it's good to know that your first port of call when contacting support isn't a totally useless barrier between you and a real person. Plus, the more people the chatbot can help, the more time real human support agents have to troubleshoot issues.
If you've exhausted the chatbot's advice, or want to skip straight to an agent, you don't have to endure a complicated process to do so. Just clicking the "Transfer to an agent" button does exactly that – and when we tried it for ourselves, we only waited a few minutes before a connection was established.
Unlike other support teams, where it can feel as though they're just waiting to pounce on keywords and funnel you towards generic solutions, ExpressVPN agents took the time to listen to us.
We had a great experience with our agent. Unlike other provider support teams, where it can feel as though they're just waiting to pounce on keywords and funnel you towards generic solutions ("have you turned it on and off again?"), ExpressVPN agents clearly took the time to listen to our queries.
We asked our agent how to set up the VPN in order to play online games with friends in the US. The agent suggested that, if we didn't know where the game server was physically located, our best bet was to join a server close to our home base, unless we needed a US IP address ourselves.
The entire conversation took just under 10 minutes, the agent was friendly and clearly knowledgeable about the product, and we were happy with the exchange overall.
Score: 4/5
User reviews
Trustpilot reviews have dropped slightly.
Complaints mostly stem from billing and support problems.
Android rating has soared, possibly down to removing bot reviews.
While user reviews on Trustpilot and mobile app stores can provide a valuable insight into the reputation of a VPN amongst its users, it's important to remember that they're not totally infallible.
ExpressVPN currently holds a Trustpilot rating of 4.0, which marks a slight decrease from the 4.2 we saw when we last checked in on the service. It's only a small drop, but ExpressVPN still lags behind Surfshark (4.4) and NordVPN (4.2).
Around 7% of ExpressVPN's 26,131 reviews are one-star reviews, often focusing on billing and support problems. We suspect that some of these may not reflect real issues.
Read more about ExpressVPN's user reviews ▼
A few users claimed that there were long gaps between support agent replies, for example, which could mean that ExpressVPN's agents are expected to cover a lot of customers at any one time, and one review rated ExpressVPN poorly because they couldn't connect in China.
ExpressVPN is bound to receive some targeted criticism because of its prominent position in the VPN market, but we've seen a big drop in investment in Kape VPNs, with relatively few development or new features. This could be causing hiccups with long support times and unsatisfied customers.
On the other hand, ExpressVPN's Android app has rocketed up from a 4.4 rating to a 4.7 since May 2025. This alone moved ExpressVPN from the bottom of our table to the top.
We're not certain what has prompted this surge. The percentage of one-star ratings dropped from 10% to 5%. If this happened naturally, it would require ExpressVPN to have doubled its number of ratings in the last five months, without a single one being a one-star review.
It's possible that ExpressVPN was targeted by bots, and that these bots were eventually detected and removed by Google. Since most of the bot reviews were one-star, this caused ExpressVPN’s rating to soar, but this is only conjecture.
Whatever the truth is, we don't believe that it changes much, and the real story here is that today's top providers are as close to "neck and neck" as it gets.
Google Play
App Store
Trustpilot
ExpressVPN
4.7
4.7
4.0
NordVPN
4.6
4.7
4.2
Surfshark
4.6
4.7
4.4
Proton
4.7
4.6
2.1
Windscribe
4.6
4.6
4.7
Track record: can you trust ExpressVPN?
Owner, Kape Technologies, has distanced itself from Crossrider
A major DNS leak was discovered in 2024, active since 2022
The leak was resolved quickly with a fix that was later audited
We've often seen articles that claim ExpressVPN's owner, Kape Technologies, was responsible for creating malware under its previous name, Crossrider. The reality is more complicated.
Some bad actors used the platform to create adware and other malicious applications. They were low-level, though, as Crossrider just wasn't capable of creating ransomware or anything truly destructive.
Still, there is discussion about whether Crossrider could have done more to stop the bad actors.
We're not sure. Crossrider did have ethical issues, like including features that allowed extensions to inject ads into web pages, but that's still not malware. Crossrider changed its name and direction years ago, too, leaving the brand behind.
This meant that DNS requests sent from the user device weren't directed through the tunnel and instead used the regular connection. Because of this, the user's ISP, or whoever ran the network they used, may have been able to log the websites they accessed.
It was bad news, and not just because it invalidated one of the primary reasons to invest in a VPN in the first place (to conceal your browsing history from third parties). The leak had also been happening for years without anyone noticing.
ExpressVPN did point out mitigating factors. The issue only affected Windows machines, for instance, when split tunnelling was enabled.
ExpressVPN also responded quickly when it became aware of the DNS leak
ExpressVPN also responded quickly when it became aware of the issue. It removed split tunnelling from the Windows apps to ensure users couldn't be affected and, within six days, the larger problem was troubleshooted and a fix had been developed. Split tunnelling also returned in short order.
ExpressVPN commissioned an independent audit to confirm its success, reporting mostly positive results (another issue was found and fixed) in an April blog post.
Another controversy arose when former US military intelligence officer Daniel Gericke joined ExpressVPN as its CIO.
In 2021, the US Justice Department revealed that Gericke previously worked for a company that provided hacking services for the UAE.
This included creating "zero-click exploits to illegally obtain and use access credentials for online accounts issued by U.S. companies, and to obtain unauthorized access to computers, like mobile phones, around the world, including in the United States".
Gericke and two others later signed a Deferred Prosecution Agreement which ‘restricts their future activities and employment and requires the payment of $1,685,000 in penalties’.
Audits
ExpressVPN (and its various technologies) has undergone a huge number of audits.
The most recent of these took place in June 2025, by KPMG, and combed through ExpressVPN's no-logs policy. The audit confirmed that ExpressVPN abides by the claims in its privacy policy, and doesn't log or store identifiable data.
If a VPN invites an audit at all, it's usually just to verify the no-logs policy. It's a good place to start, and ExpressVPN does these too, but it consistently goes further.
It has separate audits for its Windows, Mac, Android, iOS, and Linux apps, its browser extension, Aircove router, Keys password manager, and more. In fact, ExpressVPN's custom Lightway protocol has been the subject of four separate audits.
Unlike some providers, ExpressVPN doesn't congratulate itself with a "we did great" blog post that contains just a few cherry-picked lines from the auditor's conclusion. ExpressVPN always makes the full report available online for anyone who is interested.
Score: 3/5
Final verdict
ExpressVPN is a great VPN and ranks third in our shortlist of the best VPNs overall. We also consider it the best VPN for beginners.
The ExpressVPN Basic plan offers the best value for money, at $3.49 per month. The 2-year ExpressVPN Pro plan ($7.49 per month) comes with extras, including 5 days of unlimited eSIM data and a dedicated IP. A 7-day free trial is available for iOS and Android via the App Store or Google Play Store.
Who should use ExpressVPN?
✅ Anyone new to VPNs: Thanks to an intuitive UI (that spans all platforms/gadgets) and a simple installation process, ExpressVPN is an ideal choice for anyone's first VPN.
✅People who prioritize their digital privacy: ExpressVPN has an extensive and successful auditing history, covering its logging policy, apps, and even its proprietary Lightway protocol.
✅Streamers and gamers: ExpressVPN's speedy Lightway protocol ensured a smooth and buffer-free experience for us when testing streaming platforms and online games.
We think that ExpressVPN's Advanced plan is the best overall package, and it's only a dollar more expensive than the Basic subscription. Users get:
✅ Advanced Protection (tracker and ad blocking) ✅ ExpressVPN Keys password manager ✅ 3 days of unlimited eSIM data
There's even a 7-day free trial for iOS and Android, as well as a standard 30-day money-back guarantee.View Deal
Who should try a different VPN instead?
❌ Bargain hunters: ExpressVPN recently restructured its pricing model, introducing new tiers, but monthly prices are still more expensive than competitors like Surfshark and NordVPN.
NordVPN – from $2.99 per month The best VPN overall and best for streaming If you want a VPN and an all-in-one security suite, NordVPN has more to offer than ExpressVPN. Its Threat Protection Pro toolkit is designed to block ads, trackers, phishing attempts, and malicious URLs – and is included in all Plus and Ultimate plans. A more basic version, Threat Protection, comes with Basic plans. NordVPN also excelled at streaming, partially thanks to its excellent speeds, and is nice and easy to use. See how NordVPN compares to ExpressVPN with a 30-day money-back guarantee.View Deal
ExpressVPN FAQs
Does ExpressVPN have a free trial?
Yes, ExpressVPN has a 7-day free trial available for iOS and Android, accessible through the Apple App Store or Google Play Store.
ExpressVPN testing methodology
In this review, whenever I say that “I” did something or had a specific opinion, I’m drawing on my firsthand experience with the product.
On the other hand, when I say “we”, it refers to the TechRadar VPN team and how ExpressVPN held up in our lab testing. This testing was performed by Mike Williams, Technical Editor, who has built his own VPN testing software and methodology over a span of 11 years in the VPN industry.
Mike subjected ExpressVPN to the same lab conditions that we apply to all of the VPNs we stress test and review at TechRadar. The testing process involves standardized speed testing in conditions that are optimal for VPN performance, ensuring that the kill switch isn’t causing IP address leaks, and manually checking the VPN protocols. For more information about Mike’s process, head on over to our lab testing methodology explainer.
You can also take a look at our author biographies to get a better idea of our experience in the VPN field.
The TechRadar VPN team has fact-checked this ExpressVPN review, which also contains information from the provider itself, and we update the review each month.
We add feature news, audit results, and other new information, and ensure that our ExpressVPN review is always as up-to-date as possible, so there’s no discrepancy between our coverage and the product you download.
If your experience with ExpressVPN differs from ours, or if we’ve missed anything, you can reach out in the comments section or email us direct. We’ll do our best to provide product support, correct any mistakes, or warn other users and readers.
This model has slightly different names and product codes in different territories:
US: Shark Stratos Cordless Vacuum IZ862H UK: Shark Stratos Anti Hair Wrap Plus Cordless Vacuum IZ400UK AU: Shark Stratos Cordless Pet Pro Vacuum With Clean Sense IQ IZ400
In the UK, there's also a version with added Pet Tool (IZ400UKT) and a Pet Tool plus extra battery (IZ420UKT). For this review, I tested the US version. There may be minor differences between different countries' models.
The Shark Stratos Cordless comes with Clean Sense IQ technology, which automatically adjusts the suction to pick up dirt and debris that you may not be able to see, and tells you when the floor is clean.
In my testing I was greatly impressed with the suction capabilities, especially the vacuum’s ability to remove hair from my couch when used in handheld and Boost mode. In fact, it holds a spot in TechRadar's best Shark vacuum guide as the top pick for people with a lot of carpet in their homes, as well as ranking highly amongst the best vacuums for pet hair. The MultiFLEX wand makes it easy to clean under furniture, and the flexible rotating head proved effective at picking up dirt in corners and around awkward pieces of furniture such as chairs.
The Stratos is reasonably priced for a high-performance cordless vacuum, although less of a strong prospect following the 2024 launch of the Shark PowerDetect Cordless vacuum, which promises the same suction but with added automation features. However, Shark deals are common, and it's still a good pick if you can find a good price-drop – and and it’s more affordable than some models with similar dust-detection technology like the Dyson V15 Detect.
Keep scrolling to find out more then, head to TechRadar's best cordless vacuum guide to see where it ranks the Shark Stratos Cordless vacuum cleaner.
Heavily discounted in all territories at time of update
At full ticket price, the Shark Stratos Cordless is $499.99 in the US, £399.99 in the UK, and AU$999.99 in Australia. At that price, it's right at the boundary between mid-range and premium price brackets. (Note that the AU version comes with a wider range of accessories.)
However, at time of update, it was significantly discounted in all territories when purchased via Shark – $399.99 in the US, £249.99 in the UK and AU$499.99 in Australia. That puts it into the middle of the mid-range price bracket.
That's not a bad price at all for a vacuum of this quality. However, it's less appealing when you consider the newer PowerDetect has a list price of $429.99 and promises the same amount of suction, with more advanced detection features.
The other line worth considering is the Detect Pro (read about the closest model for comparison in TechRadar's Shark Detect Pro Cordless vacuum cleaner review). The Detect Pro is slightly cheaper all round: $379.99 (discounted to $249.99 at time of updating), £349.99 (down to £229) and AU$799.99 (down to AU$499.99). This model is less powerful, but lighter and more advanced in terms of features than the Stratos – see exactly how the two compare in our Shark Stratos vs Detect Pro vacuum article.
Two brands you'll often find yourself comparing in this area is Shark vs Dyson. While the latter is typically pricier – and sometimes considerably so – there are reasons to factor Dyson into the equation. It's vacuums are unmatched when it comes to maneuverability, and technologies like the floorhead lights and dirt detection capabilities are more advanced than what Shark's vacuums offer. However, I'd still say Shark offers better value for money.
LED display shows battery level and lets you swap cleaning modes
At 8.9lb / 4kg, the Shark Stratos Cordless is fairly lightweight as cordless vacuums go, and the floor head can be removed to turn it into a handheld. Rather than an extendable wand it has a flexible wand – a popular feature referred to as 'MultiFLEX technology', which appears in a few of Shark's vacuum cleaners.
Releasing a catch on the back of the wand enables you to fold it forward for compact, freestanding storage, or for cleaning under furniture. The vacuum head swivels, and can effectively turn at a 90-degree angle with just a simple twist of the handle. Between this swivel action and the flexible wand, you can clean pretty much any place that the head can fit.
The Shark Stratos Cordless helpfully has a MULTIflex wand which bends to increase the reach under furniture (Image credit: Future)
An odor-neutralizing puck is inserted into the top of the vacuum head to keep it smelling fresh, and an LED headlight lets you see dirt and dust in dark corners. But the most significant aspect of the vacuum head design is the Clean Sense IQ indicator. When you’re vacuuming, a strip of light becomes illuminated on the top of the vacuum head. The longer the strip of light, the dirtier the floor. When the strip of light recedes, it means the floor is clean.
The Shark Stratos Cordless is designed for use on either carpet or hard floors. On the underside of the floor head you'll find two brush rolls, with fins designed to boost cleaning power. The rolls are designed to detangle hair and direct it into the dust cup as you clean, so you don't end up with a matted mess to remove from the floor head at the end of each vacuuming session.
The floorhead houses the Odor Neutralizer Technology, Clean Sense IQ indicator and LED headlights (Image credit: Future)
To empty the 0.72qt / 0.68L dust cup, which is fitted with a seal to prevent dust and allergens escaping into the air, you detach the main unit from the wand, and release a catch on the cup to deposit the contents into a bin.
At the top of the handle is a LED screen that displays the selected power mode and the remaining battery life. Built into this are buttons for turning the vacuum on and off and switching between Eco, Clean Sense IQ, and Boost mode. The vacuum doesn't have a charging station or base, making it easy to store it away in a closet or other space between uses (newer Detect Pro models add a self-empty base that doubles as a charging stand, but that's not an option with the Stratos Cordless at time of updating this review – see TechRadar's Shark Detect Pro Cordless vacuum cleaner review for an example).
The tools provided vary depending on which territory you're in, but with the US version I tested, there was a Duster Crevice Tool (which can be used as a crevice tool or a brush), and a flat Anti-Allergen Dusting Brush.
Design score: 4.5 out of 5
Shark Stratos Cordless vacuum review: performance
Excellent suction; automatic power adjustment works effectively
Flexible hose is a revelation for getting under furniture
Anti hair wrap works well
The Shark Stratos Cordless performed impressively during my testing. I used the vacuum in both stick and handheld mode on various surfaces including hardwood floors, vinyl floors, thick low-pile rugs, baseboards, a couch, and window treatments. The suctioning capability of this vacuum was superb, and I never had to run over the same area more than twice.
That said, cordless vacuums can rarely match corded options when it comes to sheer power, so if you really need to be able to deep clean, consider a corded option. There are a few options in this same range – read TechRadar's Shark Stratos Corded vacuum cleaner review for a closer look at our favorite.
While I did test out the Eco and Boost power modes, I generally used the vacuum in Clean Sense IQ mode as I wanted to get a good feel for how the automatic adjustment technology worked. When there was lots of dirt or debris on the floor, the suction was increased automatically and then returned to normal when the area was clean. It's a useful feature if you want effective cleaning that's kind to your battery; check out our Shark PowerDetect Cordless Stick Vacuum review to see a newer, similarly-priced model with more advanced dirt detection.
The floorhead can twist at a 90-degree angle (Image credit: Future)
Because I live in a period home with lots of nooks and crannies, it can be difficult to vacuum in certain corners or tight spaces. The vacuum head has a 10-inch cleaning path width and its low profile makes it easy to push it under cabinets. I appreciated that the floor head has an LED headlight and could twist at a 90-degree angle with just a slight twist of the handle. This made it far easier to clean corners, under dining room chairs, and around stands, in a way that's not possible with other vacuums.
I had never used a Shark cordless vacuum before, and the biggest revelation was the MultiFLEX wand. With a click of the button on the back of the wand, it bends in half, so you don’t have to squat down or lean over to vacuum under a bed or couch. When bent, the vacuum isn’t as easy to control as it is when it’s locked into a straight position, but you can still steer it well enough.
Testing out the Shark Stratos Cordless in my living room (Image credit: Future)
The Shark Stratos Cordless vacuum converts easily to handheld for cleaning furniture and upholstery. In boost power mode, it seemed to pick up hair from furniture much more effectively than other, similar vacuums I've tested.
Thanks to the self-cleaning dual brushroll, hair never wrapped around the brush. The 0.72qt / 0.68L dust cup is large enough to hold quite a bit of dust and debris – I didn’t manage to fill it even after vacuuming my entire house three times. I also found the lack of charging station a benefit, because it makes the vacuum easy to store in a closet or other space between uses.
The Shark Stratos Cordless can be neatly folded for storage, and stays upright (Image credit: Future)
The extra attachments vary depending on which territory you're in. For my review, I also tested out the Duster Brush Tool on my floorboards, switching to the Crevice Tool when I needed to get into tight corners. In this configuration, the vacuum was light enough to use the to clean the corners of my 10-foot ceilings and atop door frames. I was excited to try the Anti-Allergen Dusting Brush on my window blinds as they get very dusty, although it wasn't as effective as I'd hoped.
Performance score: 4.5 out of 5
Shark Stratos Cordless vacuum: battery life
Up to 60 minutes of runtime on ECO mode
Battery recharges in three hours
LED display shows remaining battery life
The vacuum’s battery is housed in the back of the handle. You don’t need to remove it from the vacuum to charge it, but you can do so if you find that more convenient.
It takes three hours for the battery to charge, and on a full charge you can get up to 60 minutes of runtime in ECO mode. Other modes sap the battery quicker – including the Clean Sense IQ mode, in which the vacuum senses how much dirt is on the floor and boosts the suction power as necessary.
Battery display on the Shark Stratos Cordless (Image credit: Future)
When testing the vacuum, I never came close to running down the battery when vacuuming my 1,600sq ft / 150sq m home, and I'd often end a vacuuming session with about 40% of battery left.
The only time I got close to running down the battery was when I vacuumed the whole house on Clean Sense IQ mode, and then followed it up by using the Anti-Allergen Dusting Brush to clean the dust off four large window blinds, before using the duster crevice tool to clean floorboards in two rooms; even then I still had 20 per cent left in the tank.
Battery life score: 4.5 out of 5
Should you buy the Shark Stratos Cordless vacuum?
Lasts long enough to clean most mid-to-large-sized homes, and automatic mode adjusts suction based on how dirty the floor is, for efficient battery use.
Buy it if...
It's difficult to see dirt on your hard floors or carpet
The vacuum's Clean Sense IQ technology uses an infrared sensor to spot dust and dirt, and automatically boosts the suction power for a better clean.
You want to be able to easily get into nooks and crannies
The wand bends in half, making it easy to clean under furniture without having to bend down or move items.
You want a vacuum that can be used handheld
The Shark Stratos Cordless with Clean Sense IQ converts to a compact and lightweight handheld vacuum for cleaning pet fur off furniture or a long handheld vacuum that can be utilized with other attachments.
Don't buy if...
You dislike having to use attachments to reach into narrow spaces
The vacuum head for the Shark Stratos Cordless is fairly bulky, so you’ll have to either break it down into a handheld vacuum, use it without the main vacuum head, or utilize one of the extra tools to get into narrow spaces.
You want a vacuum that comes with a self-emptying station
You need to empty the Shark Stratos Cordless dust cup manually. Shark does have a self-empty dock, but it's not currently available with this model.
We tested the UK version. There may be minor differences between different countries' models.
The Shark FlexStyle – or to give its full name, the Shark FlexStyle Air Styling & Hair Drying System – is a tube shaped dryer onto which a variety of tools can be attached to achieve a range of styles. We tested one out to see how it compares to the rest of the best hair stylers on the market, and were pretty impressed.
This is Shark's answer to the perpetually popular Dyson Airwrap. Just like that multi-styler, the FlexStyle has the all-important auto-wrap curl barrels, shape strands of hair into coils as it dries them, without the need for the scorching heat of traditional curling tongs. Functionally, these work pretty much identically to the Airwrap, although here you'll have to swap over barrels when you want to move from clockwise to anticlockwise curls. That minor annoyance aside, this is one of the very best Dyson Airwrap dupes we've tested.
Overall, the design is balanced, comfortable to use, and feels well-built. It packs a good amount of power too – although not quite as much as one of today's best hair dryers. Beyond the auto-wrap barrels, there's a wide range of compatible accessories, which make this tool suitable for a range of hair types and lengths. In some countries you can pick the ones you want included with your FlexStyle bundle, so you're not stuck with a bunch of attachments you don't need, too.
On test, we found results varied by tool, with some impressing more than others. Note too that, while using the Coanda effect to create curls is undoubtedly better for your hair, it's fiddlier and the results tend to drop far quicker than when using a traditional curling tong. That's the short version; read on for our full Shark FlexStyle review.
(Image credit: Future)
Shark FlexStyle review: price & availability
List price: $279.99 / £269.99 / AU$499.99
Launched: 2022
The Shark FlexStyle launched back in 2022, and has a list price of $279.99 in the US, £269.99 in the UK and AU$499.99 in Australia. You can purchase direct from Shark or via a range of third party retailers. Shark is no stranger to a sale, so if you're smart about when you buy, you can avoid paying full price (keep an eye out for a Shark promo codes, too).
If you go direct to Shark in the US or UK, you can build your own bundle. You get the base model, and then pick four from the wide range of compatible accessories (the left and right curlers count as one, don't worry!). That's a clever system as it means you can choose only the tools you need for your hair type and routine. You can also purchase accessories individually from Shark.
You can pick up styling tools at any price, but you should expect to pay a bit of a premium for one that uses the Coanda effect for curling. The build quality here is good, and wide selection of compatible attachments and convenience of the auto-wrapping curl barrels goes some way towards justifying the expense.
The main competitor in this area is the Dyson Airwrap. The previous model (which it's still possible to get hold of... for now) comes with a list price of $599.99 / £479.99 / AU$849.99, and the newest iteration, the Airwrap i.d., is $599.99 / £479.99 / $849. So a lot pricier than the Shark. That styler does feel more premium, though, and does some useful things the FlexStyle cannot.
Attachments are sturdily built, and come on and off easily
The design comprises a tube-shaped dryer with various attachments. The main barrel feels balanced and fairly lightweight, with a 5.5-inch circumference that fits neatly in the palm of your hand. On the barrel you'll find the controls – an on/off toggle, buttons to adjust windspeed and temperature (there are three settings for each, with indicator lights showing which mode you're in), and a button higher up the barrel for the cool shot.
The dryer itself looks and feels high quality, although not quite as premium as the Airwrap. We've tested both the gold and back colorways, and far prefer the latter – the beige attachments on the gold model look rather cheap, and become dirty easily.
(Image credit: Future)
The top section pivots and locks at a right angle, reducing the length from 11.3 inches to around 8.5 inches and making it very comfortable to use as a hair dryer.
Adding attachments makes it rather long – the 6-inch auto-wrap barrels take the total length of the styler to a somewhat cumbersome 17.5 inches – but it's a testament to Shark's engineering that it remains well balanced no matter which attachment you use. This, coupled with its light weight, makes even the most complex and long-winded styles comfortable to complete.
(Image credit: Future)
While it’s true the Shark FlexStyle can replace a number of your existing hair tools, don’t expect it to save you a lot of space in the process, as many of the attachments are rather bulky. One of our review samples came with a display box, which is large but looks smart and at least gives you somewhere to stash away all the various bits neatly. (The box isn't generally included as standard, but is one of the options in the build your own bundle.)
(Image credit: Future)
A minor complaint is that the cable is thick and has a power pack around a third of the way down. This makes it difficult to wrap or coil neatly for storage, and the power pack adds what feels like an unnecessary amount of bulk when lifting the styler above and around your head. Said cable is also slightly shorter than we'd ideally like, at 8ft / 2.4m.
Attachments
The FlexStyle initially launched with a relatively limited range of attachments, but in the years since has added more options. Now, it boasts one of the widest ranges of compatible attachments of any multi-styler... although the selection still isn't quite as comprehensive as the Airwrap's. (Note these may vary slightly by country.) For our review, we tested the following attachments:
1.25" auto-wrap curlers
Concentrator
Paddle brush
Oval bristle brush
Diffuser
Also available, but not tested here, are:
0.95" auto-wrap curlers
Round bristle brush
Wide tooth comb
'FrizzFighter' finishing tool (to rival Dyson's popular Flyaway tool).
These all snap on easily, and can be released by pulling down the lock button. They also have cool-touch areas so you can remove them without burning your fingers.
Image 1 of 2
(Image credit: Future)
Image 2 of 2
(Image credit: Future)
The auto-wrap curlers have a classy matte finish and are marked with arrows so you can see at a glance if it's a clockwise or anti-clockwise barrel. Both the oval and paddle brushes are on the large side, much larger than the size of a regular hairbrush, and certainly geared towards those with longer, thicker hair (it looks like the round bristle brush would be a better fit for mid-length locks). The diffuser is also rather chunky, and features a slider switch that enables you to extend the length of the prongs, making it suitable for longer hair.
Design score: 4 out of 5
Shark FlexStyle review: performance
Intuitive controls and easy to get started with
Fast overall drying speeds
Performance and finish vary depending on the attachment
Overall, the styler is well balanced, not too heavy, and comfortable to use. It's also easy to get started with, although mastering each of the attachments can take a bit longer – as we'll get into in a second.
The settings buttons are placed at the bottom of the barrel, rather than higher up where they might be accidentally switched while gripping the styler. They're easy enough to reach if you do need to make changes mid-style, and the fact they're on a flattened section means you can locate them fairly easily by touch. However, they do sit alongside the air vents for the motor, which means you can block airflow when switching between modes.
(Image credit: Future)
To set the styler into right-angled hair dryer mode, you pull down a switch on the barrel’s handle and twist the top section. In this mode, it's easy to direct the airflow precisely where it's needed. It also makes it comfortable to use with the diffuser or diffuser attached.
The hair dryer on its own is fast and effective. It took our fine-haired tester 2 minutes and 47 seconds to go from wet to dry hair, putting it on par with the original Dyson Supersonic. Her hair was a little frizzy and flat when dried in this way, but no more or less than when drying with other hairdryers.
(Image credit: Future)
To add attachments, turn and lock them into place and then use the unlock switch on the barrel to release them with ease. The use of an unlock switch may seem unnecessary, but it prevents the attachments from twisting and moving mid-style – a common complaint of other hair dryers and cheaper multi-stylers we've used in the past.
(Image credit: Future)
Auto-wrap curl barrels
Probably the biggest selling point of the FlexStyle is the promise of effortless curling with minimal heat damage using the auto-wrap curlers. To get the most out of these attachments, you should start by drying hair until it's around 80% dry – you can use the styler in hair dryer mode to take care of this. Achieving the optimum level of moisture in the hair requires a bit of trial and error – too wet or too dry, and the curls won't hold.
Mastering the Coanda technology also takes a bit of time, although once you've got it, it's fairly straightforward. You want to section off a bit of hair, switch the styler on and position the barrel in the bottom third of the hair. You'll see the strands start twisting around the barrel, and moving the wand backwards and forwards slightly will cause the rest of it to wrap too. The hot air then shapes the curl as it finishes drying the hair. For best results, you'll need to hit the cool shot button to set the curl before removing the wand.
(Image credit: Future)
Here, the matte finish on curl barrels adds slight grip on the hair, which one of our thick-haired testers found hindered the wrapping process a little, although those with finer, slipperier hair might actually find it helps.
It's not a perfect system. Swapping over the barrels when you want to change the direction of curl is annoying. The air can pull in hair from other sections, or blow it in various directions while you’re setting each curl, creating frizz and flyaways. All three of our testers found their curls dropped much faster than those created using a traditional tong (although our tester with thick, straight hair found that curls on day-old hair had more staying power than on freshly washed hair).
We will emphasize, though, that this is true of all Coanda effect curlers we've tried. You won't end up with perfect, long-lasting curls with this method, but you can achieve good body and waves with minimal heat damage.
If you opt to pay more for an Airwrap i.d., you'll get the convenience of not having to swap barrels to change from clockwise to anticlockwise, and there's a switch that kicks off a curl cycle (wrap, curl, cool shot) timed to your hair type, so you won't need to mess around with changing settings mid-curl. However, functionally the wrapping process and results will be very similar.
Brush attachments
If you're using the oval or paddle brush, you can expect drying times to be a little longer, because you're styling as you dry. These are both fairly intuitive in use, and require far less of learning curve than the auto-wrap barrels. The large size means they're best suited to longer, thicker hair.
To get real volume using the oval brush, you’ll need to spend time working on the roots, holding your hair straight up (or at right angles to your head), placing the brush on the underside of your hair at the base and running it up and through each strand multiple times. You can also hold the brush at the base while it sets the volume, before smoothing the rest of the hair, or rotating it as you move it through to create flicks or large curls and waves.
Our fine-haired tester found this method gave her hair decent volume to begin with, but the style fell flat within half an hour. The large size of the oval brush makes it much better suited to long hair than short.
(Image credit: Future)
The paddle brush is used for creating smooth styles, and to use it you simply run it through strands of hair like you would a regular hair brush, keeping it face-down to smooth the cuticles. If you want to add subtle volume, angle the paddle brush up and under your roots for a few seconds before each pass. On test we found this created a smooth finish, with very little frizz. Our fine-haired tester was particularly impressed, and noted that she usually had to resort to straighteners to gain such a sleek, straight look.
Performance score: 3.5 out of 5
Should I buy a Shark FlexStyle?
Buy it if...
You like to wear your hair in different styles
From curls to waves, and straight sleek finishes to bouncy blow dries, the FlexStyle offers a wide range of attachments to tackle different styles.
You can't afford a Dyson Airwrap
While the Airwrap is better, the FlexStyle does many of the same things for a far lower price. And functionally, the auto-wrap curling is almost identical.
Your priority is hair health
The FlexStyle creates curls with much less heat than a traditional tong, which is good news for hair health in the long term.
Don't buy it if...
You're short on space
The versatility is convenient, but collectively the dryer and all its attachments take up a lot of space.
You tend to do one style only
If you don't need multiple attachments, you'll save money by going for a simpler, dedicated tool.
Your want curls that last
Creating curls using air might be less damaging to your hair, but don't expect them to stick around all day – for lasting curls, traditional tongs win out.
How I tested the Shark Flexstyle
This review combines the experiences of three testers, with different hair types and styling preferences. All used the FlexStyle extensively over at least a couple of weeks, trying out all the supplied attachments. We noted how intuitive and comfortable it was to use, and how the results matched up to other styling tools we'd used. We also assessed how fast it was to style hair, and how long the results lasted.
The DreamCloud Mattress is a luxuriously thick hybrid mattress that's sold at a much lower price than equivalent beds from rival brands. It also comes with excellent perks – a full year's trial period and lifetime warranty. After sleeping on a queen-size model for three weeks and testing it on a range of comfort and support criteria, I'd rate this the best mattress around if you're looking for an affordable yet surprisingly premium-feeling hybrid.
The hybrid design consists of an innerspring base, a cashmere-blend quilted foam cover, and three layers of foams sandwiched in between them – including a layer of gel-infused memory foam to keep sleepers cool. During testing I found it to be the perfect blend of bouncy, soft, and supportive. It's responsive yet cradling, with a nice amount of cushioning, and kept my head, neck, and shoulders nicely aligned.
Some other (pricier) brands offer a choice of different sleep feels, but there's only one firmness option here. That medium-firm feel manages to satisfy most sleepers, although very lightweight people might find it a bit too hard, while very heavy bodies should seek out something more supportive. In fact, the DreamCloud Mattress performed impressively well in all of my tests – check out the table below for an overview.
The generous 365-night trial means you can sleep on it in all seasons before fully committing, and you’re not satisfied, the company will refund your money and also cover the returns fee.
That's the super-short version. Read on for my full DreamCloud mattress review.
Note: I'm reviewing the US model here. For the UK review, toggle the flag dropdown in the main navigation bar.
DreamCloud mattress review: Design & materials
14-inch tall, hybrid mattress with five internal layers, plus cover
Includes quilted, cashmere blend cover, memory foam and wrapped coils
You'll have to spot-treat stains since the cover is not removable
The DreamCloud Luxury Hybrid has five internal layers, including foams and springs. At 14 inches tall, it's thicker than most mattresses, which helps it feel more luxurious, but is worth bearing in mind if you're going to need to move it around a lot, or are planning on adding a topper, for example. It's available in the usual range of common US sizes, and ranks highly in TechRadar's best king size mattress guide.
At the top is a soft-touch cover made from quilted foam and cashmere blend material. It's stitched with a cloud pattern, and has a fairly luxurious look and feel (it's still designed to be nice and durable).
Right underneath that is a pressure-relieving comfort layer made of 'soft foam', followed by a layer of sink-in memory foam, infused with gel to promote cooling. These sit on top of a 'transition layer' of a third type of foam. All of the foams used here are CertiPUR-US certified, which means they meet certain basic health and environmental standards.
Inside the DreamCloud Hybrid you'll find layers of different foams and pocket coils (Image credit: DreamCloud)
Beneath these three foams is the layer of eight-and-a-half inch tall innerspring steel coils. These are individually pocketed, to help isolate movements, and extra-thick around the perimeter, to give a sturdier edge. The coils will also boost breathability by creating space for air to circulate within the mattress (all-foam mattresses can cling on to body heat).
Below the coils is a layer of base foam for stability, followed by the shift-resistant lower cover. Unlike some other models, the upper cover cannot be removed and popped into the washing machine for easy cleaning – this one is spot-clean only (if you're unsure of how to do this read our guide to learn how to clean a mattress). To further safeguard the mattress from stains, spills, and other undesirables, wrap it in one of the best mattress protectors. There are, however, handles to help with maneuvering.
The memory foam version (left) swaps the springs of the hybrid (right) for more foam (Image credit: DreamCloud)
The DreamCloud Hybrid is the brand's original and flagship model. There are a couple of pricier, and more advanced models in the range – the Premier and the Premier Rest. In fall 2023, DreamCloud also introduced all-foam versions of all of its mattresses, so it is possible to buy the DreamCloud original in a version that swaps the springs for more foam.
Design score: 4 out of 5
DreamCloud mattress review: Price & value for money
Lower-mid / mid-range mattress; queen size typically sold at $799
Never sold at full price – expect around 40% off
Comes with a 1-year trial and forever warranty
The DreamCloud Mattress is very competitively priced among other luxury hybrids and is among the most affordable mattresses in its class. Ignore MSRP, because there's always a DreamCloud mattress sale on. The evergreen offer runs year-round and knocks around 40% off. One exception is the Black Friday mattress deals – while the offer on the day itself is usually just the standard evergreen deal, there are often flash sales that occur in the late October and early November that deliver especially low prices.
Outside of those holiday flash sales, the evergreen offer gets you a queen-size DreamCloud Hybrid for $799. The all-foam version will typically have the same discount structure, and overall is slightly cheaper.
Here's the 'official' pricing for the DreamCloud mattress, and alongside the typical sale price:
Twin: MSRP$839 (usually on sale for $503)
Twin XL: MSRP$1,089 (usually on sale for $653)
Full: MSRP $1,199 (usually on sale for $719)
Queen: MSRP $1,332 (usually on sale for $799)
King: MSRP $1,669 (usually on sale for $1,001)
Cal king: MSRP $1,669 (usually on sale for $1,001)
The DreamCloud is one of the most affordable options in TechRadar's best hybrid mattress ranking, and punches above its weight when it comes to quality. It's a great alternative to something like the Saatva Classic or the WinkBed mattress, but can't afford the premium price tag – while the DreamCloud isn't as high quality as either of those models, it has a similar look and feel.
(Image credit: Future)
Standard with the DreamCloud Luxury Hybrid is a 365-night mattress trial, providing you with an entire year to decide if the mattress is right for you. If you decide not to keep the mattress, you can request a refund as long as you tried it for 30 full days. (You'll also avail of free returns.) But if you do decide to keep it, the DreamCloud Mattress is guaranteed for life. Should you ever find a manufacturer’s flaw or defect, DreamCloud will repair or replace it.
With a few weeks of testing under my belt, I would be surprised if DreamCloud Luxury Hybrid Mattress didn't remain sturdy and new-looking. The mattress utilizes high-quality build materials and premium construction, which means it should stand up to years of use.
Value score: 4.5 out of 5
DreamCloud mattress review: Comfort & support
I'd rate it a 7.5 out of 10 on the firmness scale
Suitable for most side or back sleepers who battle joint pain
Lighter bodies or front-side sleepers may find it too firm
The DreamCloud Mattress comes in one firmness level, which the company declares is a 'luxury firm' at 6.5 out of 10 on the firmness scale. However, my testing panel judged it to be a little firmer – somewhere between a 7 and 8 out of 10. Some more expensive hybrid mattresses are available in a few different firmness feels, so you can pick according to your preferences, but that's not the case with the DreamCloud. It's one of the concessions you're making for that lower price point.
Luckily, the DreamCloud proved to be a very comfortable level of firmness for most of my testing panel, myself included. The upper foam layers add some plush cushioning and pressure relief, but this isn't a mattress that you'll sink too far into – don't expect that memory foam 'hug' feel. Meanwhile, the pocket coils keep deliver plenty of support, and it's responsive enough that you'll be able to change position easily.
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When I placed a 50lb kettlebell weight in the middle of the DreamCloud Mattress, it sunk in a minimal 1.5 inches, and I didn't notice any indentations upon removing the weight.
Remember, however, that mattress firmness is subjective. Height, weight, and dominant sleep position play a role in how you'll feel about a particular mattress. That's why I asked a range of sleepers of different body types and sleep preferences to share their views for this review, as well as consulting available customer reviews (below).
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Most of my testers found the DreamCloud comfortable in any position, with plenty of pressure relief for back and side sleepers in particular. Those among us with achy joints said the DreamCloud Luxury Hybrid sufficiently alleviated joint pain in their knees and hips by cradling and cushioning in all of the right places. Meanwhile, our back-sleeping weekend guest reviewer found much relief when resting on the DreamCloud, also noting that she felt her spine was well-aligned. I'd also recommend it to anyone who deals with back pain (this model features amongst TechRadar's best mattresses for back pain), thanks to the combination of sturdy support and comfortable cushioning.
It won't suit everyone. Front sleepers might need something a little firmer, and similarly if you weigh much above 230lbs, you might crave slightly more support (those in the latter camp could consider upgrading to the DreamCloud Premier Hybrid Mattress, or another models from TechRadar's best mattress for bigger bodies guide). On the flip side, lightweight sleepers might find it a tad too hard for their liking.
DreamCloud mattress review: Performance
Low motion transfer makes it suitable for co-sleepers
Hot sleepers are likely to sleep cooler on this
Edge support is also very good
I slept on a queen-sized DreamCloud Luxury Hybrid for three weeks, asking others of different weights and sleep preferences to come and test the mattress during this time. In addition to assessing the DreamCloud for comfort and support, I also tested out other key performance aspects – namely, temperature regulation, motion transfer and edge support. Keep reading to learn what I discovered...
Temperature regulation
Despite not being a designated cooling mattress, the DreamCloud Luxury Hybrid also does a superb job of regulating temperature. As a rule, hybrids tend to be more breathable than all-foam models, because the coils create space for air to circulate within the mattress. Some foams can also cling on to body heat, but I didn't have any issue with the DreamCloud's foam layers. The cashmere-blend top fabric might also have contributed to this mattress' temperature regulation properties – the sleep surface remained cool to the touch throughout the night.
During my review period, I used several different sheets including a jersey blend and a Pima cotton blend set, and found no difference in the DreamCloud’s ability to keep cool.
Temperature regulation score: 4.5 out of 5
Motion isolation
To evaluate the DreamCloud's motion transfer – which is when you can feel someone tossing, turning, or getting in or out of bed while someone else is sleeping – I performed several drop tests using an empty wine glass and a 10lb kettlebell.
I dropped the weight roughly two feet away from the glass from three different heights: 4 inches (to mimic a partner tossing-and-turning), 8 inches (a partner getting in or out of bed), and 12 inches (a partner jumping into bed, or a larger co-sleeper turning over).
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With all three drop tests, the wine glass was solid, barely stirred, and only slightly stirred, respectively. This is a great result, suggesting that you would hardly feel any of the motion transfer on the other side of the bed from a partner.
That matches up with my real-world experience – I had no issue with being disturbed by a partner's movements on my queen-sized bed during my review period. I can confidently recommend the DreamCloud Mattress for couples who operate on different schedules or sleep with someone who is very restless.
Motion isolation score: 4.5 out of 5
Edge support
The edge support on DreamCloud Mattress is another area where I was mostly impressed. I was not only able to sit fairly comfortably on the edge of DreamCloud Luxury Hybrid without problem, but I also placed a 50lb kettlebell on the edge of the bed to simulate a child or large animal resting on the side if the bed and experienced no issue. The mattress does a decent job of holding its shape and the weight only sunk in the same 1.5 inches that it did when placed in the middle, indicating that the edge support is decent.
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This is good news for anyone who tends to roll towards the edge of the bed while they sleep, as they won't have to worry about possibly falling onto the floor. It's also beneficial for anyone with mobility issues who needs to sit on the edge of the bed before getting in or out of it.
Edge support score: 4.5 out of 5
DreamCloud mattress review: Customer service
The DreamCloud Luxury Hybrid ships free, and typically takes around two to five business days to arrive. This is a bed-in-a-box mattress, which means, it's vacuum-packed and rolled for delivery, making it easier to get it through your home, even if you have tight corners or cramped stairwells to contend with.
When I first reviewed this mattress, there was an option to pay extra to upgrade to white glove delivery or have your old mattress removed, but it looks like these options have disappeared. That means you're probably going to need to rope someone else in to help you get your mattress into place, because even though it's compact, it's still heavy (especially the larger sizes).
Inside the cardboard box you'll find a large, plastic-covered-barrel-shaped mattress to unwrap – made easier courtesy of the little cutting gadget that's included. After rolling it out and removing the plastic, the mattress emerges and begins to instantly expand from its vacuum seal. You can sleep on the mattress within an hour, which means you can set it up closer to bedtime if you wish.
I hardly detected any off-gassing smell while unpacking the mattress and if there was any odor, it quickly dissipated. But this is a hybrid mattress, which isn't as susceptible to off-gassing as its full-foam counterparts in the first place.
(Image credit: Future)
Almost all of the big bed brands offer free delivery, but quite a few do also give you the option to upgrade to a more comprehensive delivery if it's needed, so that's slightly disappointing. Saatva is the only brand I know of to include white glove delivery for free, but those mattresses are significantly more expensive.
When it comes to trial period, DreamCloud fares better – you'll get a full year's sleep trial to test out your purchase and make sure it's right for you. That matches the longest trial you'll find on the market, and returns are free too (some brands charge a processing fee for this). Finally, there's a forever warranty, which again matches the longest you'll find anywhere (... obviously), and is very generous for a mattress in this price bracket.
Customer service score: 4.5 out of 5
DreamCloud mattress review: Specs
DreamCloud mattress review: Other reviews
4.6* average over ~8,200 reviews (Nov 2023)
Complaints focus on it being to soft or firm, a few also found it slept warm
Most reviews are very enthusiastic and positive
My testing panel was made up of individuals with varying builds and preferences, but it's still a rather small sample size to go by. Thus, I've also analyzed user reviews from other DreamCloud customers to provide you with a more comprehensive look at how well this mattress performs.
The DreamCloud Hybrid has gained popularity since its 2017 debut in the bed-in-a-box category. As of November 2023, you can find over 8,200 customer-verified reviews of the mattress on its site, 80% of which are five stars – scoring an average of 4.6 stars. Since DreamCloud only sells from its online retailer and not third-party sellers, there aren’t other sites to gather more reviews.
Most of the less-than-perfect reviews were a result of an issue with firmness (which is subjective anyway). However, a few found the mattress slept warm (I didn't find this), and a handful also reported signs of sagging sooner than expected. DreamCloud is obviously confident in its mattress' durability, because it has a forever warranty (it'll also help to know how long a mattress lasts so you can anticipate when it may be time to replace it – hybrids typically last 7 to 10 years). You've also got a full year's trial, which you can use to make sure it suits your needs.
Most customers, however, credit the DreamCloud Mattress with alleviating back pain and overall improving their sleep. There were several users who praised DreamCloud's timely customer service as well.
(Image credit: DreamCloud)
Should you buy the DreamCloud mattress?
Buy it if...
✅ You want a luxurious feel for an affordable price: The DreamCloud is one of the best value mattresses around, and delivers a surprisingly luxurious feel for its lower-mid / mid-range price bracket. The very generous extras – a full year's trial and forever warranty – really amp up your value for money.
✅ You struggle with back or joint pain: The combination of supportive coils and gentle cushioning make this mattress a great choice for those struggling with back pain or sore joints.
✅ You share a bed: Bed-sharers should look for a mattress that offers high levels of motion isolation, and I found the DreamCloud excelled in this area. You shouldn't be disturbed by a partner's nocturnal movements.
Don't buy it if...
❌ You prefer a memory foam hug feel: This mattress has comfortable cushioning, but if you want a contouring feel, you'll need something with a higher proportion of memory foam. Consider something like the Helix Midnight, which TechRadar rates as the best mattress for side sleepers.
❌ You want the best of the best: The DreamCloud is great value for money, but if you can push to a higher price, then the Saatva Classic can't be beaten. This is our #1 rated mattress overall, and boasts impeccable build quality and a luxurious feel.
❌ You need something cheaper: Hybrids typically cost a bit more than all-foam mattresses, so if you want to save a bit of money and aren't fussed about the springs, check out the Nectar mattress – TechRadar's best memory foam mattress. It's from the same parent company as the DreamCloud, so you'll still get those excellent extras. See exactly how the two compare in this Nectar vs DreamCloud showdown.
❌ You're very lightweight: Very light people might find the DreamCloud a bit too firm for comfort – especially if you typically lie on your side. If that's the case, consider something softer, like the Amerisleep AS3 Hybrid.
• Original review date: August 2022
• Launch price: Starting at $1,200 (about £960 / AU$1,740)
• Target price: Starting at $700 / £700 / AU$1,000
Update – September 2024: The Acer Predator Helios 300 from 2022 is a lot less available than it was when it launched, but you can occasionally find a few configurations online.
While the Predator Helios 300 from 2022 was one of the best gaming laptops going when it was released, there are definitely better option available with more updated specs that are cheaper, like this Acer Predator Helios 16 available at Amazon for less than $1,000.
As such, this model will only be worth picking up if it is well below $1,000/£1,000/AU$1,500, but if you can find it for a great price, this is still one of the best laptops for gaming on a budget that you'll find.
Original review follows.
Acer Predator Helios 300 (2022): One minute review
As far as more premium options go, the Acer Predator Helios 300 (2022) embodies most of what you’re looking for in a gaming laptop. It’s simple yet has a well-designed chassis, with gorgeous RGB keyboard backlighting, outfitted with some strong tech, and even comes with a Turbo button.
It’s a hefty fellow, though, with a weight of five and a half pounds. It’s not the heaviest gaming laptop out there but it’s one that’s difficult to carry around.
Its price reflects its quality, but it’s worth splurging on if you have the money since this is definitely one of the best Acer laptops for gaming, and Acer has a few excellent gaming laptop lines, honestly, so there's stiff competition.
The inside tech proves its quality, with the model we received sporting an Intel Core i7-12700H CPU and an Nvidia RTX 3070 Ti GPU, though you can upgrade it even further. So not only will it run any of the best PC games you throw at it, but it will run them well at fast frame rates on the highest settings.
Naturally, there’s a tradeoff for such excellent graphics and that’s the absolutely abysmal battery life, which barely lasts three hours. This is definitely a laptop that you need to keep plugged in, especially for intense gaming sessions.
The selection of ports on both sides and on the back of the laptop is one of the best we’ve seen. There are four USB ports alone, with several other mainstays such as the HDMI port, an SD card reader, an audio jack, and even a Kensington Slot for added security.
Opening it up reveals a gorgeous QHD panel display that doesn’t disappoint, with each game looking its absolute best between the vibrant colors and crystal clear display. And the 240Hz refresh rate certainly doesn’t hurt either.
Its bezels are nice and thin, giving us some significant screen real estate, though there’s no manual webcam shudder to cover it up when not in use. The keyboard is nice and roomy, includes a numlock pad, has plenty of key space to avoid most typos, and the RBG backlight is positively stunning as it changes colors on the fly.
All in all, this isn't as cheap as the best cheap gaming laptops, but it's not so premium a piece of kit that it is out of reach of most people, especially with the starting configurations. This might be a gaming laptop you end up saving up for over the next few months, but in the end you won't be disappointed with the performance, even if there are some more affordable options that might provide a better value.
Acer Predator Helios 300 (2022): Price and availability
The Acer Predator Helios 300 (2022) is definitely the kind of gaming laptop that will really appeal those who love the Gamer™ aesthetic. (Image credit: Future)
The price can get pretty steep as you improve the specs
Limited availability outside of US and UK
The Acer Predator Helios 300 is a fairly premium gaming laptop that starts out pretty affordable at $1,200, with the rig we received priced at $2,100 (about £1,760 / AU$3,091). The laptop does come with a lot of features and some excellent specs, especially as you move up the configuration stack, making it more than worth the cost. And honestly, compared with the best gaming laptops it's competing against, this pricing isn’t actually very steep. It could be more affordable once you factor in any eligible Acer promo codes around right now.
However, it’s rather difficult to purchase it outside the US or the UK, as the laptop isn’t currently available in Australia and other regions. Those living in territories that don’t have this laptop may have to import it from the US or UK, which would bump up the price of an already expensive gaming laptop quite a bit.
Value: 4 / 5
Acer Predator Helios 300 (2022): Design
(Image credit: Future)
Sleek and sexy
Great port selection
Amazing display and keyboard
The Acer Predator Helios 300 is the kind of gaming laptop that looks and feels like what you’d imagine one to be. Though it’s admittedly much sleeker and sexier than the bulky and boring budget laptops, it’s still weighty and thick — not the type of machine you can haphazardly sling over your shoulder in even the best backpack.
Spec Sheet
Here is the Acer Predator Helios 300 (2022) configuration sent to TechRadar for review:
CPU: Intel Core i7-12700H Graphics: Nvidia GeForce RTX 3070 Ti RAM: 16GB DDR5 Screen: 15.6-inch, QHD IPS, 240 Hz Storage: 1TB Ports: 1 x USB 3.2 Gen 1 Type-A, 2 x USB 3.2 Gen 2 Type-A, 1 x USB 3.2 Gen 2 Type-C, 1 x Thunderbolt 4, 1 x power port, 1 x HDMI 2.1, 1 x SD Card Reader, 1 x Combo Jack, 1 x Kensington Slot Connectivity: Wi-Fi 6E, Bluetooth 5.2 Camera: 1080p Weight: 5.51 pounds | 2.5 kg Size (W x D x H): 14.1 x 10.9 x 1.02 inches | 36 x 28 x 2.6 cm
Its port selection is excellent, with three USB 3.2 Type-A ports, a USB 3.2 Gen 2 Type-C that doubles as a Thunderbolt 4, an additional power port with a charger that comes with it, an HDMI 2.1 port, an SD card reader, a combo jack, and a Kensington Slot which should honestly be a security standard for any gaming laptop. No matter what your specific needs are, the Acer Predator Helios 300 has it covered.
The display is just as impressive as you’d expect for a modern gaming laptop, as it’s a QHD IPS screen with a 2560 X 1440 resolution and 240Hz refresh rate. You can see the quality while playing graphically demanding games, as gameplay is buttery smooth and the vibrancy of the colors is as clear as can be, making this one of the best 15-inch laptops for gaming that you're going to find.
This also translates to the webcam, which also offers full HD resolution — perfect for streaming gaming sessions. Unfortunately, there’s no mechanical blind to cover said webcam which is a little disappointing but nothing close to a deal-breaker.
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The keyboard is well-built as well, with keys that have good width and are spaced out enough to avoid accidental typos and double-key presses. The trackpad is also a nice size, though it could stand to be a bit bigger. But the real showstopper is the RGB lighting that’s integrated into each key and allows for some incredible light shows on your keyboard, and you can customize the lighting as well if you prefer something more solid over the default rainbow colors.
Design: 5 / 5
Acer Predator Helios 300 (2022): Performance
The Acer Predator Helios 300 can chew through nearly any game you throw at it with ease. (Image credit: Future)
Top-shelf gaming performance
Excellent air circulation
Turbo button instantly activates overclocking
For a premium gaming laptop, performance is king, or why else would you spend the big bucks for one in the first place? And the Acer Predator Helios 300 absolutely blows nearly every benchmark out of the water, nearly matching or even surpassing most of the other premium laptop models including top-tier picks from the likes of Alienware.
3DMark: Night Raid: 36,199; Fire Strike: 20,334; Time Spy: 10,263 Cinebench R23 Multi-core: 16,497 points GeekBench 5: 1,763 (single-core); 12,231 (multi-core)
PCMark 10 (Home Test): 7,704 points PCMark 10 Battery Life: 3 hours and 5 minutes Battery Life (TechRadar movie test): 2 hours and 41 minutes Total War: Warhammer III (1080p, Ultra): 76 fps; (1080p, Low): 212 fps Cyberpunk 2077 (1080p, Ultra): 51 fps; (1080p, Low): 92 fps Dirt 5 (1080p, Ultra): 44 fps; (1080p, Low): 175 fps
This is due to its excellent specs including a 12th-gen Intel Core i7 and RTX 3070 Ti, as well as DDR5 RAM. And with the ability to step up to an RTX 3080, you’re getting some top-tier specs like those we saw in our a Razer Blade 15 review but at a much better price point.
If the standard performance isn’t good enough, the Helios 300 (2022) also supports G-Sync and, thanks to its Nvidia Ampere mobile GPU, ray tracing and Deep Learning Super Sampling. There’s even a special Turbo button above the keyboard which can be activated at any time and which puts both the fans and GPU and CPU into overclocked mode.
This works along with the PredatorSense software that’s automatically included with the laptop and which lets you customize RGB lighting, overclocking settings, and fan settings.
The Turbo button is especially useful as it allows you to instantly improve the already impressive air circulation and near-instantly cool down an overheated laptop, while simultaneously bumping up its performance.
Ultimately, no matter how graphically intense or poorly optimized your AAA game of choice is, the Helios 300 (2022) will chew it up and spit it out with ease.
If you need it to also balance non-gaming tasks for work or school, this is absolutely a solid choice for that as well. It's not going to have the portability of the best student laptops out there, obviously, but it'll be great for those who need some downtime after long nights writing up papers in the library.
Its powerful specs are more than sufficient for juggling multiple tasks like movie streaming, video calls, editing documents, and more, and the dual speakers deliver superb sound quality that’s perfect for listening to Spotify or your music streaming service of choice while working on an assignment.
Performance: 5 / 5
Acer Predator Helios 300 (2022): Battery life
Aaaaaand this is where the Helios 300 gets tripped up. (Image credit: Future)
Terrible battery life
Charge time is average at best
With all the positives of the Acer Predator Helios 300, there has to be at least one real negative, and in this case, it’s the battery life.
As powerful as this gaming laptop is, it shows in the absolutely abysmal battery life, which is almost a throwback to the desktop replacements from five or six years ago that wouldn't last an hour idling away from an outlet.
While not quite that bad, the Helios 300 (2022) scrapes by just to reach three hours in the PCMark10 battery test but falls even shorter than that disappointed timein our looped HD movie test. This is one laptop that must be plugged in at pretty much all times, which means if you’re carrying this around you cannot be far away from an outlet, adding even more weight to your backpack from the sizeable power adapter.
Battery Life: 1 / 5
Should you buy an Acer Predator Helios 300 (2022)?
As far as gaming laptops in this class go, the Acer Predator Helios 300 (2022) absolutely runs with top contenders. (Image credit: Future)