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Ulefone Power Armor 17 Pro review
3:29 pm | January 31, 2023

Author: admin | Category: Computers Gadgets | Tags: , , , | Comments: Off

Two-minute review

When you’ve recently reviewed the 16 Pro and then are sent the 17 Pro, it’s not an unreasonable conclusion that the new phone will build on the previous design.

But, the Ulefone Power Armor 17 Pro takes very little, if anything, from its predecessor.

Where that was a super-cheap and heavy, rugged phone with a massive speaker on its back, the 17 Pro is double the cost, significantly lighter and generally has a much better specification.

Where the 16 Pro uses the lacklustre MediaTek Helio G25 SoC, the 17 Pro sports the very pinnacle of the Helio series, the G99. A chip that, in comparison to other SoCs, the G99 is a very powerful ARM processor and offers excellent performance.

The underlying platform allows this phone can handle most tasks with ease while also offering great battery life. Additionally, it supports a wide range of features, such as dual-SIM support, NFC, and Wi-Fi 6. In terms of gaming performance, the Helio G99 is enough power for most games, although it may struggle with more intense titles.

The strengths of this design over other rugged options are that at just 290g it is much lighter than most, and the case isn’t oddly shaped and thickened. That makes it a more practical phone to carry, even if you don’t use the optional protective case and its belt clip.

It also has an impressive 108MP rear camera, along with an 8MP PDFA wide-angle sensor and an 8MP night vision camera, Though even with that massive rear sensor, it still can’t capture 4K resolution video, only 2K.

There are two significant weaknesses in the 17 Pro, and the first of those is a battery capacity of just 5380 mAh, an amount that you would find in any typical mid-priced phone.

The battery can be fast charged, and the phone supports wireless charging, but this isn’t a phone that you would want to take on a long hike away from civilisation.

The second major weakness is that it doesn’t support 5G, making this a 4G phone with LTE support at best. Phones costing this much are starting to come with 5G, but this one doesn’t.

Overall, a phone that is more practical than most rugged designs and an interesting divergence from the previous 16 Pro.

This isn’t an expensive device and has plenty of useful features for the asking price..

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

Ulefone Power Armor 17 Pro price and availability

  • How much does it cost? $340 / £290
  • When is it out? It is available now
  • Where can you get it? You can get it in most regions direct from AliExpress or on Amazon.com

Typically, on Amazon or other mainstream online retailers, the 17 Pro costs around $340, but for those willing to wait for AliExpress to deliver, it can be purchased for $60 less.

That still makes it almost twice the cost of the 16 Pro, but the power and performance in this design justifies the additional cost.

Alongside just the phone, the 17 Pro can be bought with an additional protective case, a wireless charging base, a portable Bluetooth speaker, or various combinations of those items. With them all included by AliExpress, it costs about the same as just the phone from Amazon.

Even with the increase over the 16 Pro, this is still one of the cheapest phones built around the MediaTek Helio G99 SoC and more sophisticated than the typical rugged designs.

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)
  • Value score: 4/5

Ulefone Power Armor 17 Pro design

  • Solid construction
  • By-the-numbers buttons
  • Dedicated flashlight

Rugged phones tend to fall into two subcategories; chunky or slim. And, the 17 Pro is distinctly in the ‘slim’ category, only 12.5mm thick.

It would be even thinner if the camera cluster on the rear didn’t project outwards.

At just 290 g, this is one of the lightest phones from Ulefone we’ve seen, and unless specifically primed, most people picking up this device would assume it was a regular Chinese smartphone.

That said, there are a few rugged hints, in that the back has a faux carbon fibre finish, and the sides and all the buttons are metal.

The button layout is the de facto standard comprising of the audio rocker and power button (doubling as thumbprint reader) on the right and the custom button and SIM tray on the left.

On the bottom edge is the USB-C charging port and a 3.5mm audio headphone jack, and neither of these is protected by a rubber plug.

Despite the lack of a plug, the phone is rated for IP68 (maximum depth of 1.5 metres up to 30 minutes) under IEC, and it even has underwater camera modes.

Also, in the bottom left corner is a lanyard hole for those wanting to secure the Pro 17 to a strap or belt.

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

As with most modern phones, the standout feature is the display. It’s a 20:9, 1080 x 2408 FHD+ screen, offering 6.58‑inches of touch panel that even those with big fingers should be able to operate. It’s bright and colourful and has a decent resolution for viewing captured images and video. The refresh rate is 120Hz, enough to avoid screen tearing when rapidly scrolling images.

In the centre of the back are the cameras, in a generally good position for those that often accidentally put their fingers on the edge of their photos. This is a triple-sensor cluster with the top sensor offering an amazing 108MP resolution. The two other sensors are one for wide-angle work (8MP) and a night vision camera (also 8MP).

To provide flash illumination, three conventional LEDs and two IR LEDs are also part of the rear camera cluster.

The 16MP selfie camera on the front is centrally mounted in a cutout at the top of the display. Normally the loss of a part of the panel to this feature would annoy us, but the screen here has extra pixels to avoid this being a factor in presenting video or images.

Overall, the Pro 17 is a good example of a new generation of ruggedized designs where its ability to withstand the environment and a few hard knocks hasn’t compromised it as a phone in any substantial way.

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

Design score: 4/5

Ulefone Power Armor 17 Pro hardware

  • Low spec platform
  • Decent battery size
  • Endoscope option
Specs

The UleFone Power Armor 17 Pro that was sent to us for review came with the following hardware:

 CPU: MediaTek Helio G99
GPU: Mali-G57 MC2
RAM: 8GB LPDDR4X
Storage: 256GB eMMC 5.1
Screen: 6.58-inch IPS LCD
Resolution: 2408 x 1080
SIM: Dual Nano SIM (+microSDXC up to 128GB)
Weight: 405g
Dimensions: 172.7 x 80.4 x 12.5 mm
Rugged Spec: IP68, IP69K and MIL-STD-810H
Rear cameras: 108 MP, f/1.9, (wide), 1/1.52”, 0.7µm, PDAF 8 MP, f/2.2, 119˚, (ultrawide), 1/4”, 1.12µm 8 MP, (night vision), 2 infrared night vision lights
Front camera: 16 MP, f/2.2, (wide), 1.0µm
Networking: Wi-Fi 5 dual band, Bluetooth 5.2
OS: Android 12
Battery: 5380 mAh

The Mediatek Helio G99 is a mid-range mobile system on a chip (SoC) released in 2021. It is based on the 12nm fabrication process and is the successor to the Helio G90T. The Helio G99 is an 8-core CPU with 4 ARM Cortex A-76 and 4 ARM Cortex A-55 cores. This package includes a Mali-G57 MC2 GPU for graphics and support for up to 8GB of LPDDR4x RAM and UFS 2.1 storage.

In this design, 8GB of memory is combined with 256GB of main storage, providing enough space for most use profiles. But this is also one of the new designs where some of the main storage can be reallocated to RAM, boosting the amount available by up to 5GB. But, the maker warns that not all Android software is compatible with this Virtual Memory Expansion feature.

While this chip doesn’t compete with some of the latest Snapdragon designs, it’s an excellent all-around performer and allows the 17 Pro to deliver impressive benchmark scores.

An SoC of this performance level is critical when you have a camera capable of 108MP images in the system for the post-processing of that data.

One contradiction of this design is that the screen has a resolution of 2408 x 1080, providing more space than a 1080p video requires to be fully represented without scaling.

However, the Pro 17 doesn’t support the Widevine L1 video decryption standard, resulting in streaming services like Netflix and Disney+ reducing the best resolution available to just 480p. It is possible to get 1080p playback on YouTube and with capture videos, but not over most streaming services.

This limitation appears to be the norm among Chinese phones, and it may be to do with the additional cost of getting L1, over the L3 decryption many come with.

While still image capture can be made at crazy resolutions, even with a 108MP sensor, the Pro 17 can only offer 2K recording at 30fps, with no 4K options.

While there may be good reasons for avoiding 4K, why they didn’t include faster frame rate versions of 1080p, 720p and 480p is a mystery. They’re all locked at 30fps.

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

For western buyers, the lack of 5G comms might be an issue, depending on the locale, but it does offer a pervasive selection of 4G LTE frequencies (FDD and TDD) alongside support for 3G and 2G legacy services.

One curiosity is that this design supports simultaneous dual SIM support, allowing both connections to be active. However, the support of two 4G connections to a single device depends on the local telecom operator and if they allow this on their service.

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)
  • Hardware score: 4/5

Ulefone Power Armor 17 Pro cameras

  • 108MP sensor on the rear
  • Wide-angle, macro and night vision
  • Four cameras in total

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

The Ulefone Power Armor 17 Pro has four cameras:

  • Rear cameras: 108MP Samsung HM2, 8 MP GC08A3 Sensor (Wide), 8MP Samsung S5K4H7 Sensor (Night Vision)
    Front camera: 8MP SONY IMX481 Sensor (Wide)

When you see the Samsung HM2 108MP sensor on this phone, one is immediately drawn to conclude that this might be a good phone for pictures, and it is.

However, the 108MP mode that captures whopping 12000 x 8992 resolution images isn’t the one that most people will use. Because none of the ‘Pro Mode’ features exists at this level of detail, and with the exception of 4X digital zoom, there are no options.

The standard resolution for pictures is only 12MP, or 4000 x 2992, or about 12% of the sensor area.

Admittedly not as impressive as 108MP, but the lower quality setting gives full control over ISO, aperture and speed, resulting in much better quality results.

It’s also worth considering that the typical size of a 108MP image is between 20MB and 25MB, whereas a 12MP is usually below 10MB. It takes longer to take 108MP images, you have less control, and they take up excessive space.

Usually, we might complain that RAW isn’t supported, but 108MP RAW images would be exceptionally large and probably not practical on this platform.

It’s tempting to think that the 108MP is just a hook to get customers who want the best pictures, but it’s more complicated than that due to the results of using a 108MP sensor to take 12MP images.

These pictures are predictably good, display relatively few artefacts and chromatic aberrations, and are well colour balanced even with everything set to auto.

It would have been nice to have a 24MP or 56MP mode which had all the controls of 12MP, but it is possible to get some excellent results out of the Pro 17, just not by using 108MP.

Camera samples

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Ulefone Power Armor 17 Pro Photo Examples

(Image credit: Mark Pickavance)
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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

(Image credit: Mark Pickavance)
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Ulefone Power Armor 17 Pro Photo Examples

(Image credit: Mark Pickavance)
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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro Photo Examples

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Ulefone Power Armor 17 Pro

Night vision (Image credit: Mark Pickavance)
  • Camera score: 4/5

Ulefone Power Armor 17 Pro performance

  • Performance powerhouse
  • GPU isn’t the very quickest
Benchmarks

This is how the Ulefone Armor 17 Pro performed in our suite of benchmark tests:

Geekbench: 537 (single-core); 1592 (multi-core); 1619 OpenCL)
PCMark (Work 3.0): 9176
Passmark: 9359
Passmark CPU: 4489
3DMark Slingshot: 3675 (OGL)
3DMark Slingshot Extreme: 2763 (OGL); 1367 (Vulkan)
3DMark Wild Life: 1359
HWBot Prime: 4846

These results are right up with the very best we’ve had from rugged phones, bettered only by those powered by the MediaTek Dimensity 900 SoC or Qualcomm Snapdragon 480 5G.

And, even those devices only make a handful of score points more, and not across all benchmarks.

To underline this, the Passmark score of 9359 is one the highest we’ve tested from a rugged phone, and only Dimensity 900-powered devices did better.

The only weakness we noticed is that the Mali-G57 MC2 isn’t as quick as the Mali-G68 MP4 that the Dimensity 900 SoC uses, delivering 1359 on the Wild Life test on this phone, but more than 2000 on the Doogee V30 and Ulefone Power Armor 18T.

That makes the G99 a little less suitable for gaming, but not by an amount most players would immediately notice.

What is more likely to be noticeable is the amount of battery capacity.

  • Performance score: 4/5

Ulefone Power Armor 17 Pro battery

  • Small capacity for rugged design
  • 66W super fast charging
  • Qi charging and MagSafe

The elephant in this powerhouse is the battery, or more specifically, the 5380 mAh battery Ulefone blessed the 17 Pro with.

By rugged phone standards, that’s not huge, and while it is bigger than the 4,323mAh that Apple gives the iPhone 14 Pro Max, we typically see phones with 10,000 or more mAh in this sector.

The available capacity has a quoted standby of 294 hours and a talk-time of 29 hours, but realistically most phones don’t run out of power on standby or while being used as a phone.

With a smaller battery, Ulefone did make some effort to enable the phone to charge quickly, and with a suitable charger like the one included with the phone, it can handle a 66W fast charge. Due to the flattened back, this design can also wireless charge up to 15W using Qi charging pad (not included). It will also wireless reverse charge to another phone with Qi.

Its final trick is that it can also magnetically wireless charge in much the same way as a recent iPhone, allowing it to be used with a magnetic wallet. Included in the box is a soft magnetic wallet that doubles as a phone stand, conveniently.

While the 17 Pro might not have the battery capacity of the 16 Pro or 18T, it does have a few other neat charging features that go some way to balance this equation. The smaller battery positively impacts the phone's overall weight, importantly.

  • Battery score: 3/5

Ulefone Power Armor 17 Pro

(Image credit: Mark Pickavance)

There are many things to like about the 17 Pro that address some of the issues with the 16 Pro and also offer a hint at where Ulefone is likely to go with future rugged designs.

Instead of emulating spare parts from a transformer, the Pro 17 offers a large but not excessively sized phone that is robust and protected from the environment without resorting to shipping container aesthetics.

The MediaTek Helio G99 SoC gives plenty of processing performance, and the 108MP camera sensor delivers excellent photo capture. The only real caveat is the limited battery capacity, making it less than ideal for long adventure holidays away from mains power.

It might cost nearly double the cost of the 16 Pro, but the 17 Pro is a lot more phone for the cash and probably better value on the investment.

Ulefone Power Armor 17 Pro score card

Ulefone Power Armor 17 Pro GT?

Buy it if...

Don't buy it if...

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Microsoft Surface Pro 9 5G review
1:36 am | December 6, 2022

Author: admin | Category: Computers Computing Gadgets Laptops Windows Laptops | Tags: , , , | Comments: Off

Editor's Note

• Original review date: April 2023
• Launch price: Starts at $1,299 / £1,299 / AU$2,599
• Target price now (updated model): $999.99 /£1,049.99 / AU$1,899.99

Update – August 2024: The Surface Pro 9 5G was a venerable device, but it now lies defeated; completely superseded by the new Microsoft Surface Pro 11, which is a superior device in virtually every way thanks to the powerful new Snapdragon X Elite chip powering it.

It's not exactly hard to find the Surface Pro 9 5G model these days, but pricing is completely all over the shop - and frankly, there's zero reason to recommend it now that the Pro 11 is here, and cheaper for the base configuration to boot as you can see from the above pricing.

The Pro 9 5G failed to make the list of our best ultrabooks due to compatibility issues with Windows on Arm (since it used a Microsoft SQ chip rather than a conventional x86 or x64 processor), but with the advancements made in the WoA space thanks to Qualcomm's new Snapdragon chips, that's no longer such a concern - and the new model absolutely rules.

Original review follows.

Microsoft Surface Pro 9 5G: Two-minute review

You don't review a laptop such as the Microsoft Surface Pro 9 5G (or indeed any product) in a vacuum. You have to look at it from the perspective of what came before, what else is available in the market, your experience with the product, and, in our case, our long-time association with Surface gadgets.

This reviewer has been using Surface devices since Microsoft introduced them a decade ago. It's been a journey of mostly (but not always) incremental changes, many of which ensured that legacy users wouldn't be left behind. Even when Microsoft unveiled the mold-breaking Surface Pro X, it kept the OG Surface design chugging along with the Surface Pro 7.

That changed with last year's Surface Pro 8, which adopted the Pro X look for the Intel platform and was Microsoft's first USB-3-free Surface Pro device.

Microsoft's Surface Pro 9 5G takes the strategy a step further by applying the Pro brand to an ARM-based system while retiring the Pro X line. It also makes a further break with the past by dropping the 3.5mm headphone jack (a moment of silence, please).

In general, this is a winning formula. Microsoft has all but perfected the Surface Pro X design for a wider Pro-grade audience. It's a thin and sturdy Windows tablet with an expansive screen that provides all the space and visual performance you need for productivity, creativity, and consumption (it's a nice Netflix screen).

As a 5G system, the Surface Pro 9 5G stands ready to keep you connected at home and on the go without the need for a Wi-Fi connection.

The ARM system brings some neural engine-based tricks you won't get with the Intel model, such as eye tracking, gaze correction, noise suppression, and better background blurs that can blur multiple people at once. It's all mostly trouble-free, but there were hiccups, including a complete collapse of our Adobe Creative Cloud Photoshop and too many Microsoft Edge crashes.

You will pay dearly for Microsoft's most road-ready Surface Pro. The Microsoft Surface Pro 9 5G starts at $1,299.99 and that's without the Surface Pro Signature Keyboard and Slim Pen 2, which we consider critical additions to the Surface Pro 5G package and that will add another $279.99 to the package.

Ultimately, there is a lot to love about the Microsoft Surface Pro 9 5G but inconsistent operation and an eye-popping price might keep it off of our Best Laptops list.

Microsoft Surface Pro 9 5G: Price and availability

Microsoft Surface Pro 9 5G

(Image credit: Future / Lance Ulanoff)
  • How much does it cost? 
  • $1,299 / £1,299 Microsoft SQ3 5G Platinum, 8GB RAM, 128GB SSD
  • $1,399 Microsoft SQ3 5G Platinum, 8GB RAM, 256GB SSD
  • $1,599 / £1,599 / AU$2,599 Microsoft SQ3 5G Platinum, 16GB RAM, 256GB SSD
  • $1,899 Microsoft SQ3 5G Platinum, 16GB RAM, 512GB SSD
  • When is it out? It is available now
  • Where can you get it? Surface Pro 9 went on sale on October 25th in the US, Canada, and China, with additional markets to follow in the coming weeks. Check Microsoft.com for updates on local availability.
Microsoft Surface Pro 9 5G specs

Here is the Microsoft Surface Pro 9 5G configuration sent to TechRadar for review:

CPU: Microsoft SQ3 3.00 GHz
Graphics: Adreno™ 8CX Gen 3
RAM: 16GB DDR4 RAM
Screen: 13″ 2880 x 1920 PixelSense Flow Display
Storage: 256 GB
Ports: 2 x USB-C® with USB 4.0/ Thunderbolt™ 4, Surface Connector Port; Surface Type cover port
Connectivity: WiFi 6E, Bluetooth v5.1
Camera: Front-facing 5MP Camera with 1080P full HD video, 10MP read camera with up to 4K video support
OS: Windows 11 Home
Weight: 883 g (1.95 lbs)
Size: 209 x 287 x 9.3mm (W x D x H)
Battery: 47.7Whrs with 65W AC Adaptor

Microsoft's Surface line has never been what you might call an affordable option. That probably didn't matter much as Microsoft was leading the PC industry out of the wilderness to new design and market opportunities. Things are a bit different now, with many of the biggest names in PCs producing beautiful convertibles that either reflect or outdo what Microsoft has to offer. Plus, there's the cost-of-living crisis to consider. Who will be willing to splurge nearly $1,500 for a laptop?

The base Surface Pro 9 starts at $999 / £1,099 / AU$1,649 (without the Surface Pro Signature Keyboard and Slim Pen 2 - another $279). The Surface Pro 9 5G, which adds mobile connectivity and some cool neural-powered capabilities, starts at $1,299.99 / £1,299. In Australia, the Surface Pro 9 5G starts with more RAM (16GB, AU$2,599).

That's quite a premium for what may not be that much more utility. It really depends on how deeply you cherish constant connectivity and some AI capabilities. Plus, that has to be balanced with a subsystem that may or may not fully support your business-class software.

  • Value: 3.5 / 5

Microsoft Surface Pro 9 5G: Design

Microsoft Surface Pro 9 5G back

(Image credit: Future / Lance Ulanoff)
  • Lightweight aluminum casing
  • Smarter placement of buttons
  • Two high-speed USB-C ports
  • No 3.5mm headphone jack

For those who spent the better part of a decade using various Surface Pro devices, the Surface Pro 9 5G (and Surface Pro 8 before it) is a mix of mostly good news and a little bad.

The good news is that the 13-inch screen is significantly larger than that of, say, the Surface Pro 7, which measured 12.3 inches. However, the redesign of the Surface Pro series has resulted in a larger and slightly heavier device. 

Its 287mm x 209mmx 9.3mm aluminum (formerly magnesium) body is wider and thicker than the Surface Pro 7 (292mm x 201mm x 8.5mm). And, at 878g, it's 13 grams heavier.

None of this is particularly noticeable and we'd suggest the minor bulk increase is well worth it, considering the more expansive screen.

It's a similar design to the last model, with a kickstand that can smoothly rotate until it's almost flat against the upper half of the convertible. That smooth motion makes it easy to find a perfectly "lappable" position.

The differences between the Surface Pro 9 and Pro 9 5G chassis that we're testing are minimal, but worth nothing. Whereas the Intel model has actual vent holes in the uniform ventilation channel running around the body, the fanless SQ3 model only has the channel. While there was no indication of our system overheating, the back of the Surface Pro 9 5G did get noticeably warm to the touch during normal operation.

Microsoft Surface Pro 9 5G USB-C ports

Microsoft Surface Pro 9 5G USB-C ports (Image credit: Future / Lance Ulanoff)

Microsoft has shuffled the buttons and ports a bit since the Surface Pro 8. There's no more 3.5mm headphone jack, which may bother some who invested in either affordable earbuds or more expensive over-the-ear headphones that still use the port.

The system's two USB ports have shifted from the same side as the Surface Connector power port to the opposite side of the unit, where they have the space to themselves. Microsoft smartly repositioned the power sleep button from the side back to the top of the Surface Pro 9 5G (a space it occupied on all previous Pros up to the Surface Pro 8) and next to the volume rocker button.

The other difference between the Surface Pro 9 and its 5G counterpart is the antenna cutouts, which are at roughly 1.5-inch intervals to enable mmWave 5G.

Microsoft Surface Pro 9 5G buttons

Microsoft Surface Pro 9 5G buttons (Image credit: Future / Lance Ulanoff)

Even though the Microsoft Surface Pro 9 5G doesn't ship with the Surface Pro Signature Keyboard Cover and Slim Pen 2, we're reviewing them as a package. As such, we'll talk about the combined design of the tablet, keyboard, and pen here. As we noted above, the keyboard and pen combo list for $279 / approximately £294.28 / AU$386.95.

For us, the Signature Keyboard Cover is an indispensable companion for the Surface Pro 9 5G package.

Microsoft Surface Pro 9 5G Signature Type Cover and Slim Pen 2

Microsoft Surface Pro 9 5G Signature Type Cover and Slim Pen 2 (Image credit: Future / Lance Ulanoff)

At 10.75 inches wide, the keyboard is essentially full-sized and offers comfortable spacing between the keys plus 1.5mm of travel on a per-key basis for a satisfying type feel. The Alcantara cover makes for a comfortable palm rest and below the keys is a thumb-reachable and expansive 4-inch wide touchpad.

Microsoft re-engineered the type cover attachment system with the Surface Pro X to create a craftily hidden cubby for the Slim Pen 2. Instead of the pen using strong magnets to hug one side of the Surface Pro, this Pen has its own magnetized recharging bed that's hidden away when a half-inch of the type cover hugs the bottom of the Surface Pro 9 5G screen. The two components marry along the bottom edge of the Surface Pro 9 5G, which features a Surface Type Cover port.

To reveal the pen, we just pull the keyboard away from the screen and pluck out the Pen. It's always fully charged and ready to use with a pen-friendly display.

Overall, this is a more elegant and secure way to manage the pen.

  • Design: 4.5 / 5

Microsoft Surface Pro 9 5G: Cameras and Audio

  • Great camera for video conferencing
  • Unlock with your face
  • Good-enough rear camera
  • Great mics
  • Good audio

Microsoft Surface Pro 9 5G camera

Microsoft Surface Pro 9 5G camera (Image credit: Future / Lance Ulanoff)

One thing Surface Pro devices have long excelled at is video conferencing, not least because they had 1080p-capable front-facing cameras long before the competition. This author often got complimented on the quality of his video feed on Surface Pro 6 and Surface Pro 7. The Surface Pro 9 5G is no exception.

The front-facing camera is still 1080p and does an even better job of making you a video call champ. On this SQ3-based model, the AI, if you enable Windows Studio Effects, keeps you in the frame by shooting wide then moving the frame around to keep you in the picture. It also makes your eyes appear as if they are still focused on the camera even when they're not, and offers better bokeh effects that can keep multiple people in the frame unblurred.

What's more, it's also supported by dual far-field microphones, which means no one will have any trouble hearing you, while the SQ3's neural engine brings special background noise-canceling capabilities.

Next to that camera is the Windows Hello camera, which we recommend setting up. It lets you unlock your computer with your face and is highly secure (it can't be fooled with a picture).

The rear of the device offers the same 10MP shooter as the last model. It creates decent if unexceptional images. It can also shoot 4K video, though we wonder how often people are shooting hand-held video with their Surface laptops.

There are also a pair of 2W Dolby Atmos-supporting stereo speakers that provide robust, clear sound. They're good for meeting audio. If you're not working, the speakers provide an excellent aural companion to any action-packed Netflix video.

  • Cameras and Audio: 4/5

Microsoft Surface Pro 9 5G: Display and Pen

  • Increasingly classic LCD screen
  • Good for touch and pen
  • 13-inch is the just-right size
  • An excellent, ergonomic pen

Even though Microsoft has yet to upgrade its PixelSense screen technology to OLED or MicroLED, the screen is undeniably one of the better mobile work and design displays in the business.

That's because, despite that lack of core tech change, this screen offers dynamic 120Hz and a high resolution of  2880 x 1920 (267 ppi), among other things. To put that in perspective, the mini-LED-based Liquid Retina XDR display found on the Apple iPad Pro 12.9, which is also capable of 120Hz, has a resolution of 2732 x 2048, and offers a slightly lower 264 ppi.

When it comes to brightness and contrast, the Surface Pro 9 5G doesn't compare favorably to the aforementioned iPad Pro 12.9. It has a max brightness of 450 nits (iPad Pro 12.9 has a max of 1,600 nits) and a contrast ratio of 1200:1 (iPad Pro 12.9 promises 1,000,000:1).

The relative lack of brightness means that the Surface Pro 9 5G might not be the best outdoor work companion, but at home and in the office, you probably won't notice that difference any more than you will the contrast ratio differences. Naturally, some of these specs might give creative professionals pause. Even so, drawing, editing, browsing, and working in production apps never suffered during our testing.

Of course, it also has the benefit of being both a touch- and pen-friendly screen.

Microsoft Surface Slim Pen 2

Microsoft Surface Slim Pen 2 (Image credit: Future)

We've long become accustomed to occasionally tapping the screen to select something on a Surface device and highly recommend picking up the Slim Pen 2 for both artistic and note-taking pursuits. 

Not only does it look as if black ink is flowing out of the tip of the beautifully designed Slim Pen 2 and onto the screen, but the latest Pen offers even more precise haptic feedback to make it feel as if you're scratching a pencil across real paper.

Microsoft Surface Pro 9 5G writing on screen closeup

Microsoft worked to move the digitizing panel as close to the surface (get it) as possible. The result is that it looks like digital ink is flowing out of the Slim Pen 2 tip. (Image credit: Future)

Aside from that haptic tweak, the Slim Pen 2 is no different than the one found on the Surface Pro 8, and that's fine with us. We like the drafting pen design, which is lightweight, comfortable to hold, and never slips from your grip.

Unlike an Apple Pencil 2, Microsoft's Slim Pen 2 makes use of both ends of the digital writing implement. There's the business side, which is as useful for drawing in Sketchable as it is for journaling in Journal, and then there's the eraser side, which is both a button and a digital eraser. There's also a button along the pen body that you can use to activate various features in a number of apps. In Sketchable, for instance, it can be used to quickly access the eye-dropper color picker.

Drawing on Microsoft Surface Pro 9 5G

Drawing on Microsoft Surface Pro 9 5G is fun. Here, we're using Sketchable (Image credit: Future/ Lance Ulanoff)
  • Display and Pen: 4/5

Microsoft Surface Pro 9 5G: Windows 11

Microsoft Surface Pro 9 5G running Windows 11

Microsoft Surface Pro 9 5G running Windows 11 (Image credit: Future)

The news on Windows 11 running on the ARM-based SQ3 is mostly but not all good.

Microsoft's Surface Pro 9 5G is an excellent home for Windows 11, which is unsurprising considering that Microsoft designs both the platform and these computers. In general, it's a stable environment for the 37-year-old OS. However, there are some persistent reminders that Windows is not running on an Intel X86 platform.

During normal use, we encountered a number of bugs. Some were small (weird screen glitches) and others hampered our productivity. Microsoft's own Edge browser had a habit of crashing and wouldn't run smoothly until we rebooted our system. And, yes, we updated the OS.

More worrisome, though, was an Adobe Creative Cloud bug that is now preventing Adobe Photoshop CC 2023 from running on the Surface Pro 9 5G. When we looked up the bug on Google, we found that this was an issue first seen with the ARM-based Surface Pro X. It's disappointing that this issue has somehow carried over to Microsoft's latest SQ3-based Surface Pro 9.

Obviously, thin and light systems such as the Surface Pro might not be a creator's first choice and you may never personally run Adobe Photoshop on a Surface Pro 9 5G. However, we've been doing just that on Surface Pro devices for years, and think it's fair to expect that any system with the "Pro" name should be able to do so.

These are not deal breakers, as we were eventually able to stabilize Edge (it may have been a mid-review Edge update that did it) and there are other image editing options including Window's own Photos. Still, it's a reminder that this isn't your grandparents' Windows system with that trusty, always-compatible X86 underneath. Then again, ARM compatibility is a thousand times better than it was when Microsoft tried this with one of the earliest Surface systems and Windows RT

Amazon App Store on Surface Pro 9 5G

Amazon App Store on Surface Pro 9 5G (Image credit: Future)

One benefit of having an ARM-based CPU is that you can easily run mobile apps on the desktop platform - you just have to choose from the Amazon App store's somewhat narrow list.

Microsoft has not given anyone a clear explanation for why we still can't get Google Play on its SQ3-based Surface. We have nothing against Amazon's App store, the same one you'll find on all its Fire Tablet devices, but it is not the full Android store. 

To access these Android Apps, you have to run the awkwardly-named Windows Subsystem for Android. Fortunately, that only needs one activation and, after that, you go direct to Amazon App Store for the Android apps.

Amazon App Store on Microsoft Surface Pro 5G: Playing Angry Birds 2

Amazon App Store on Microsoft Surface Pro 5G: Playing Angry Birds 2 (Image credit: Future)

The App store takes almost a full minute to launch and the list of apps is mostly of the Candy Crush variety, However, we did find a few that we liked, including Among Us, Hill Climb Racing 2, and Angry Birds 2.

Game performance ranges from just OK to good. We saw some stuttering and had a few issues with audio (as in, no audio at all).

We did eventually get our games running smoothly and especially enjoyed tearing around and completing tasks in Among Us.

For now, the ability to run Android apps on a Windows platform remains little more than a curiosity, but that is set to change as Google Play Games is finally coming to Windows 11. It was not ready in time for this review, though.

  • Windows 11: 3.5 / 5

Microsoft Surface Pro 9 5G: Performance and Battery

Microsoft Surface Pro 9 5G power port

Microsoft Surface Pro 9 5G power port (Image credit: Future / Lance Ulanoff)
  • Peppy
  • Good for most laptop-grade tasks
  • All-day battery life
Benchmarks

Here's how the Microsoft Surface Pro 9 5G (2022) scored in our suite of benchmark tests:

3DMark Time Spy: 913; Fire Strike: 2,940; Night Raid: 13,013
GeekBench 5.4: 1,125 (single-core); 5,849 (multi-core)
Handbrake (ARM native): 12:58
Handbrake (ARM emulated): 8:40
Battery Life: 10 hours and 41 minutes

Despite the lack of full support for some of the PC world's most powerful apps, this is generally a well-performing system that never makes you feel like you're carrying a phone in PC's clothing.

We had multiple apps and many browser tabs open while driving a second HD screen and never saw a performance issue.

Benchmark numbers, especially on Geekbench, fall nearly in line with Apple's best mobile silicon, the A16 Bionic. As expected, the ARM-based system was bested across virtually all benchmarks save battery – where the Surface pro 9 5G got almost an hour more Wi-Fi-based web surfing. Microsoft promises 19 hours. Anecdotally, we got almost 16 hours of battery life with mixed-use. As always, your battery mileage will vary depending on core use.

As the 5G in the name denotes, the Microsoft Surface Pro 9 5G is always ready to connect. We didn't get a pre-paid plan for it and had no opportunity to test out its 5G capabilities. That said, we used it with a variety of WiFi networks and tethered it to our 5G phones. In all cases, it performed well.

  • Performance and Battery: 4/ 5

If you put battery life and versatility at the top of your Windows 11 PC wishlist, there are few better-positioned systems than the Microsoft Surface Pro 9 5G. 

It's a tablet with phone-like battery life and a touch screen. It's a big-screen laptop with exquisite Slim Pen 2 compatibility. It's a productivity maven when you pay that extra $279 for the Surface Signature Keyboard and Slim Pen 2 combo. It's got at least 10 hours of battery life (and maybe a lot more if you manage it right) and is ready to connect to your nearest 5G network.

Microsoft Surface Pro 9 5G: Report card

Should you buy a Microsoft Surface Pro 9 5G?

Microsoft Surface Pro 9 5G

Microsoft Surface Pro 9 5G (Image credit: Future / Lance Ulanoff)

Buy it if...

Don't buy it if...

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