Vista has now partnered with Wix to offer a more comprehensive (but still free) website building experience for it's users. To learn more about Wix you can read our full Wix review.
Vistaprint is a popular brand best known for its custom printing products: business cards, calendars, invitations, posters, photo gifts, t-shirts and more. The company also provides some interesting digital services, including what it hopes is one of the best website builder platforms to enable anyone to quickly create their own professional website.
Vistaprint is designed to help anyone build a simple website and maintains all the basics you need: a drag-and-drop editor, unlimited pages, support for all the regular content types (text, images, videos, maps, contact forms, menus, more), and responsive templates to ensure your site looks good on all device types.
There's an unusual plus for anyone who already uses Vistaprint to produce other business products. The website builder can access images or logos you've previously uploaded, making it simple to coordinate the website with any other marketing materials.
Here's a snapshot of Vistaprint's plans and prices (Image credit: Vistaprint)
Plans and pricing
Vistaprint has three main plans available, all of which you must pay for. You can test any of the plans free for up to 30 days, but after that you’ll need to choose a plan and start paying either by month or by year. All plans are cheaper when purchased annually.
The Get Personal plan costs $2.81 per month when you sign up for the yearly plan. It includes access to a Vistaprint subdomain, free stock images in the library, an SSL Certificate, and access to Google Analytics and Webmaster Tools. This plan works great for building a website to showcase your resume, or sharing a personal portfolio or blog.
The Get Professional plan is perfect for small businesses who are looking for support with their SEO. This plan costs $10.12 per month when paid annually. It includes better tools for SEO, website activity reports, an email address, and your own domain.
The Get Paid plan has a lot more features than any of the other plans and is surprisingly affordable. It costs $14.06 per month when you use the yearly subscription. This plan includes everything the other plans have but also has ecommerce capabilities.
You can create an online store, add shopping carts, and there’s room for a donation area too. This plan has everything you need to sell products and services online or market your business to a wide audience. This plan allows you to add unlimited products to your website. You can change your plans at any time (downgrade or upgrade).
Here's a few of the templates available (Image credit: Vistaprint)
Interface
Vistaprint's interface is clear and simple, and it's easy to compare plans and see what you're going to get. Select the most appealing option and you're prompted to hand over your contact details: name, email and physical address, and your phone number, or simply login if you already have a Vistaprint account.
The Vistaprint design process starts by choosing a template. These are organized into 24 industries, many of which are further broken down into subcategories, which initially looks very impressive. You don't just get an Animals & Pet Care industry, for instance: subcategories include Boarding Kennels & Catteries, Animal Grooming, Dog Breeder, Pet Sitting & Dog Walking, Pet Supply Shop, Pet Training, and Veterinary.
These are some of Vistaprint website builder's key features (Image credit: Vistaprint)
Features
The editor enables building sites from pre-formatted content blocks, rather than the more common individual widgets. Select Add Content > Text, for instance, and you're offered no less than 16 layouts, including text with icons, captions, images, as quotes, in boxes, grids and more. Drag your preferred option onto the page, the editor shows where it can be placed, and when you drop it, the block takes up the full width of the page at that point.
Other content blocks include headers, images, videos, a calendar, social links, a contact form, a web store and more. These cover the basics, but little more, and there's very little integration with other services. You can display a bar with links to your social media accounts, for instance, but there's no option to embed content such as a tweet or a Facebook post.
This block-based approach makes it very simple to build a site. You don't have to drag in a layout widget, set a number of rows or columns, insert whatever text or images you need and set their properties manually, because the content block has everything you need built in.
Vistaprint also offers many other services (Image credit: Vistaprint)
The competition
There are many other website builders available - Wix, Squarespace, and Webnode are just a few of the options. If you compare Vistaprint (just the website builder) with other web hosts on the market, then it’s definitely a web host for beginners. However, Vistaprint offers many more services besides web building that not many other web hosts do - you can create your own business cards, put your company’s logo on T-shirts, or personalize your website. The wide variety of marketing tools Vistaprint provides for your business makes it very different from other website builders.
Final thoughts
Vistaprint website builder is great for anyone looking to build a basic site. For anyone still in the learning stage of website building, you can easily get started without taking too much time. You can even use the free 30 day trial to help you decide if it’s the right platform for you.
SiteBuilder has now been absorbed by Network Solutions website builder platform. You can read our full Network Solutions website builder review to learn more about what the platform has to offer.
SiteBuilder is a website builder that makes it easy to create a site quickly. One great bonus to SiteBuilder is the affordable plans. You can purchase the Pro plan for as low as $4.00 per month when you sign up for two-years. If you’re new to building your own website, SiteBuilder isn’t hard to start using.
You can easily browse the website without being overloaded by tons of features and confusing technical language. Everything is kept simple and easy to see. However, the downside is that there’s limited information on the website and not as many details as there could be. But if you’re looking for a web builder that’s easy to start (and less expensive) SiteBuilder has more affordable options.
Here's a snapshot of the plans and prices (Image credit: SiteBuilder)
Plans and pricing
SiteBuilder has three main plans on the website. There’s no free version listed which is difficult especially if you want to test the web builder before purchasing it. However, there is a great support system available for you to ask questions you have. Here’s a quick summary of the plans and prices:
The Pro plan costs $4.00 per month when you sign up for the two-year plan. It comes with a mobile optimization feature, web hosting, your own domain name, and website statistics. This plan is the most popular one and good for anyone new to building a website.
The Premium plan costs $4.80 per month as long as you choose the two-year plan. It includes web hosting, customizable templates, $100.00 in advertising credits, and priority support to help with your questions. This plan is very close in price to the previous plan.
The Ecommerce plan costs $7.20 per month (with the two year plan). You’ll have access to all the features in the Premium plan (such as a domain name, web hosting, and advertising credits) and you’ll also be able to make an online store to sell your products.
It's easy to access plans and browse the website (Image credit: SiteBuilder)
Interface
The interface is clean and the website is well-organized. For example, it’s easy to compare various website builder plans or to contact the customer support. SiteBuilder offers live chat, so we tried it. This worked really great, with an agent responding to us within four minutes and giving useful answers to our product questions. If that's still not enough, there's phone support available. The live chat and phone support are well worth having, and it was very helpful to be able to reach out.
Marketing tools and the editor are key features (Image credit: SiteBuilder)
Features
SiteBuilder's editor offers a surprising number of ways to customize most site objects. Click in a text box, for instance, and you're not just able to edit, style or align the text. You can change the color of the box, change its border width and radius, add drop shadow or glow effects, make low-level font changes to letter and line spacing, or even apply a host of text animation effects (fades, flips, bounces, shakes, fly-ins and more).
That's not all. SiteBuilder pages are constructed from sections, and if you click the space around a header (or an image, or a gallery, or any other section element) you'll find many more customization options. Some of the settings replicate what you can do with an element, but at the section level. Adding behaviors allows objects to control other functions, perhaps playing or stopping a video, submitting a form or navigating around the site. And interesting site-level options include the ability to show a section on all web pages with a click.
There's a lot of power here, but it does come at the expense of some on-screen clutter. Just hovering your mouse over a section is enough for the editor to display one section-level toolbar, and left-clicking displays the full section toolbox.
There's a powerful integrated photo editor, too, with more functionality than some standalone apps. It can crop, rotate or resize your images, adjust brightness and contrast, tweak colors and tone, fix red-eye and whiten teeth, add captions, frames, overlays and stickers. It’s also capable of tweaking sharpness or applying focus effects, and allows you to draw freehand on the image, create vignettes, paint a custom color splash effect, and more.
There's helpful customer support (Image credit: SiteBuilder)
The competition
There’s so many web builders out there (Wix, Squarespace, and WordPress to name a few). So what’s unique about SiteBuilder? The editor stands out along with the customer support center. You can easily look through lists of questions or search ones you have. Also, once you've created a blog, it appears as a new page in the SiteBuilder editor, and can be customized like any other. If you don't like the default photo backgrounds then you can replace them with something simpler, and you can add new text to tell readers about yourself and what the blog is for.
Final thoughts
SiteBuilder's wide selection of templates and versatile editor are capable of building some quality sites. The prices are a good range too for what is included in each plan. There’s not very many media features, but SiteBuilder is easy for beginners to use, especially if you want to create a website quickly.
Google Sites is a simple website builder that stands out, mostly, for its complete lack of cost and complexity. While it may not offer the sophisticated features of premium builders like Wix or Squarespace, it still offers some limited utility through its integration with Google Workspace.
While it's hard to recommend Google Sites among the best website builder platforms, it still presents a viable entry point for first-timers, hobbyists, or students looking for one of the best free website builders to get online without cost. It serves mainly to keep users within Google's product ecosystem, offering unlimited websites, storage, and bandwidth at zero cost.
However, most businesses serious about their online presence quickly encounter its limitations. With no ecommerce or blogging features and very limited room to grow, Google Sites is merely a gateway and not a replacement for serious website building solutions like Wix.
Google Sites: 2-minute review
Google Sites is a relic of Google's early attempts to democratize web development by removing traditional barriers like cost, complexity, and technical knowledge requirements. As part of Google's free suite of productivity tools, it integrates seamlessly with Gmail, Google Drive, and Google Workspace, allowing users to create collaborative websites as easily as sharing a Google Doc.
However, Google Sites occupies a unique position in the website builder market by deliberately limiting features rather than expanding them. While competitors like Wix and Squarespace compete on advanced functionality and design sophistication, Google Sites focuses exclusively on simplicity and collaboration.
This makes it excellent for internal company sites, educational projects, and basic portfolios, but inadequate for ecommerce, professional marketing sites, or any project requiring custom code or advanced SEO optimization. Sites can serve as an entry point but not as a comprehensive solution, with most users eventually migrating to more feature-rich platforms as their needs grow.
What is Google Sites?
Google Sites is a free web-based website builder that allows anyone with a Google account to create simple websites without any coding knowledge or technical expertise. Think of it as the website equivalent of Google Docs, it uses the same drag-and-drop approach but for building web pages instead of documents.
You can create unlimited websites, add text and images, embed content from other Google services like Drive and Forms, and share your site with others for collaborative editing — all through a simple browser interface.
Google automatically handles all the technical aspects of web hosting, security, and mobile optimization, so you don't need to worry about servers, databases, or responsive design. Your finished website gets stored in your Google Drive like any other file, and you can publish it instantly to a free Google subdomain (likeyourname.sites.google.com) or connect a custom domain if you have a paid Google Workspace account.
Features
(Image credit: Google Sites)
Google Sites deliberately prioritizes simplicity over feature richness, offering a streamlined set of tools designed for basic website creation rather than comprehensive web development. It includes 17 pre-designed templates, a drag-and-drop editor, basic text formatting options, image galleries, embedded content capabilities, and integration with Google Workspace.
These features are executed competently within their limited scope — the drag-and-drop interface is intuitive, templates are mobile-responsive, and Google service integration works seamlessly. But the feature set targets specific user groups like educators, small businesses, internal teams, and professionals looking to create extremely basic online experiences.
Google Sites is really good within collaborative scenarios where multiple users need to edit content simultaneously, using the same sharing and permissions system used across Google Workspace. However, the platform lacks essential features that competitors consider standard. There's no blog functionality, limited options for SEO, no ecommerce capabilities, minimal third-party integrations, and restricted customization options.
Compared to feature-rich alternatives like Wix (800+ templates) or Squarespace, Google Sites feels deliberately constrained. Advanced users will quickly encounter limitations in custom HTML, CSS modifications, advanced forms, marketing tools, and analytics integration beyond basic Google Analytics. The platform lacks password-protected pages, contact forms, and the ability to add custom code or scripts.
At zero cost, Google Sites offers exceptional value for its intended use cases, but the feature limitations mean most users outgrow the platform as their website needs evolve. The pricing model essentially trades advanced functionality for accessibility. Perfect for getting started, but inadequate for long-term professional web presence.
Tools
(Image credit: Google Sites)
Google Sites has a focused selection of built-in tools designed for straightforward content creation and collaboration. It emphasizes integration with Google's ecosystem rather than offering extensive standalone features, making it ideal for users already invested in other products within Google Workspace.
Drag-and-drop editor
Sites' core website building tool uses a simple UI where users can add, move, and modify elements by simply dragging them into position. An editor includes basic content blocks for text, images, embedded content, and layout elements, with real-time preview capabilities that show exactly how the site will appear to visitors.
Google Workspace integration
Sites seamlessly embeds content from Google Docs, Sheets, Slides, Forms, Maps, and Calendar directly into web pages. This allows users to display live documents, spreadsheets, and presentations that automatically update when the source files change, making it easier for teams to share dynamic content.
Collaboration tools
Multiple users can simultaneously edit website drafts using the same sharing system as Google Docs, with commenting, suggestion, and version control capabilities. Site owners can control permissions for different collaborators and manage who can view the published website separately from editing access.
Template system
Google Sites offers 17 pre-designed and mobile-responsive templates covering basic website types like portfolios, project sites, and informational pages. While limited compared to competitors, these templates provide professional starting points that automatically adapt to different screen sizes.
Publishing and domain management
You can instantly publish sites to free Google subdomains or connect custom domains through Google Workspace. Sites' publishing system includes basic privacy controls, with the ability to make sites public, restricted to specific users, or accessible only to people with a link.
Ease of use
(Image credit: Google Sites)
Logging in with your Google account at sites.google.com will take you to the Sites editor. Google Sites offers an extremely minimalist environment, where you can choose to start a site with a blank page or use one of the few available templates. Launching your first project opens a very sparse-looking and minimalist editor. If you choose a template, it will be loaded for you and ready to be customized.
The bulk of the window is taken up by a preview of the current page. A toolbar on the right displays a list of widgets. You have the ability to add text boxes, images, embed code, and connect to your Google Drive. You have a handful of layout options, as well as tools to create collapsible text, image carousels, and a table of content among others. Additional options let you connect to other Google services like YouTube, Calendar, Map, Docs, Slides, Sheets, Forms and Charts.
There’s also a Themes tab which gives you a choice of six header and site styles, along with simple tweaks to your colours and font. There’s a good amount of flexibility when adding text and images. And when you add an image to the header, it’s automatically ‘adjusted for readability’, which alters its settings. If you don’t like the result, you can always click on the button lower right of the image to revert it. There doesn’t seem to be a way to manually alter the photo.
While the editor always displays your site in Desktop mode, tapping the preview button enables viewing your site in desktop, tablet or mobile views. The editor isn't exactly powerful, but it's more capable than it initially seems. Sadly, Google has mostly stopped making updates to Sites, although there is a possibility for renewed interest in the platform thanks to the success of Google Gemini.
Pricing
(Image credit: Google Sites)
Google Sites operates on a completely free model for personal use, letting you create unlimited websites with no hosting fees. This makes it one of the most cost-effective website builders available, as users can build, host, and maintain their sites indefinitely without any subscription costs. The platform includes generous storage quotas and doesn't count embedded Google documents, calendars, or videos against storage limits.
For businesses requiring custom domains and advanced administrative features, Google Sites integrates with Google Workspace plans starting at $6 per user per month for Business Starter, $12 per user per month for Business Standard, and $18 per user per month for Business Plus. These paid plans unlock custom domain hosting, enhanced security features, and administrative controls, but the core website building functionality remains the same.
Security
(Image credit: Google Sites)
Google Sites benefits from Google's enterprise-grade security infrastructure, implementing multiple layers of protection for user data and websites. All data transmission uses HTTPS encryption with TLS 1.2 or higher and automatic SSL certificates ensure secure connections without user intervention. Sites also leverages Google Cloud Armor for DDoS protection, providing always-on monitoring and automatic attack mitigation to safeguard websites from volumetric network attacks.
Google Sites inherits the same security standards as other Google Drive files, with automatic backup and recovery options preventing data loss. But additional security features are available, like regular automatic security updates, fine-grained sharing controls, and integration with Google's Advanced Protection Program. You can also set precise permissions to control website access, ranging from public visibility to specific individuals or groups.
Support
(Image credit: Google Sites)
Google Sites support operates through Google's standard help system, primarily offering self-service resources through the Google Help Center. You can access documentation, tutorials, and community forums, but direct support options are limited for free account holders. The platform relies heavily on its intuitive design philosophy to minimize support needs, though this can leave users stranded when encountering complex issues.
Google Workspace subscribers receive enhanced support options, including phone and chat support depending on their plan tier. For example, Business Standard and Business Plus plans typically include faster response times and more comprehensive assistance. However, even paid support focuses primarily on account and billing issues rather than design guidance or website troubleshooting.
Google’s support ecosystem includes active community forums and third-party resources, but no dedicated website building support like with competitors like Wix or Squarespace. Users mostly rely on community-generated content and unofficial tutorials, which can be inconsistent in quality and currency.
Alternatives
Google Sites occupies a unique niche in the website builder market by prioritizing simplicity and cost-effectiveness to an uncanny degree. It’s an ideal entry point for users creating basic informational sites but lacks the advanced features required for professional marketing or e-commerce operations.
Primary competitors include Wix, WordPress.com, Squarespace, Weebly, and specialized platforms like Webflow. Wix offers superior design flexibility and hundreds of templates, while Squarespace provides professional aesthetics and better SEO tools. Meanwhile, WordPress.com delivers more robust content management capabilities. However, none of these alternatives offer zero cost websites, unlimited hosting, and free real-time collaboration.
Google Sites: Summary
Google Sites delivers exactly what it promises: a completely free, user-friendly website builder that removes traditional barriers to web publishing while integrating seamlessly with Google's productivity ecosystem.
Its strength lies in collaborative website creation for educational, internal, and basic informational purposes, offering unlimited sites and hosting at zero cost with enterprise-grade security.
However, the platform's deliberate simplicity becomes a significant limitation for users requiring advanced features like ecommerce, sophisticated SEO tools, or extensive design customization. While it’s just usable as an entry-level solution for budget-conscious users, most will eventually outgrow its capabilities and need to migrate to more feature-rich platforms.
Google Sites review: FAQs
Is Google Sites really free?
Yes, Google Sites is entirely free for personal use with a Google account. You can create unlimited websites, use Google hosting, and access all core features without any subscription fees or hidden costs. The only limitations are storage quotas (which are generous) and the inability to use custom domains without a paid Google Workspace account. Even with these restrictions, you get more value than most paid website builders offer in their basic plans.
Can I use my own domain name with Google Sites?
Custom domains are only available through paid Google Workspace plans, starting at $6 per user per month. Free Google Sites accounts must use Google's subdomain format (yourname.sites.google.com). While this limitation may seem restrictive, the subdomain is perfectly functional for most use cases, and the upgrade cost is reasonable if custom branding becomes essential for your project.
How does Google Sites compare to WordPress or Wix?
Google Sites prioritizes simplicity over functionality, making it ideal for basic websites but inadequate for complex projects. WordPress offers superior content management and customization options, while Wix provides more templates and design flexibility. However, neither matches Google Sites' combination of zero cost, unlimited hosting, and collaborative editing capabilities. Choose Google Sites for simple, collaborative projects; select WordPress or Wix when you need advanced features and don't mind paying for them.
Can multiple people edit a Google Sites website simultaneously?
Yes, Google Sites supports real-time collaborative editing using the same system as Google Docs. Multiple users can simultaneously edit website content, leave comments, and track changes with full version control. This collaborative functionality is one of Google Sites' strongest features, making it exceptional for team projects, educational assignments, and organizational websites where multiple contributors need editing access.
What happens to my Google Sites if I delete my Google account?
Your Google Sites will be permanently deleted along with your Google account, as they're stored within Google's ecosystem. Unlike some website builders that allow account transfers or data exports, Google Sites doesn't offer migration tools to preserve your content outside of Google's platform. Always maintain backups of important content and consider the long-term implications of building your web presence on a free platform tied to a specific account.
Google Sites is a simple website builder that stands out, mostly, for its complete lack of cost and complexity. While it may not offer the sophisticated features of premium builders like Wix or Squarespace, it still offers some limited utility through its integration with Google Workspace.
While it's hard to recommend Google Sites among the best website builder platforms, it still presents a viable entry point for first-timers, hobbyists, or students looking for one of the best free website builders to get online without cost. It serves mainly to keep users within Google's product ecosystem, offering unlimited websites, storage, and bandwidth at zero cost.
However, most businesses serious about their online presence quickly encounter its limitations. With no ecommerce or blogging features and very limited room to grow, Google Sites is merely a gateway and not a replacement for serious website building solutions like Wix.
Google Sites: 2-minute review
Google Sites is a relic of Google's early attempts to democratize web development by removing traditional barriers like cost, complexity, and technical knowledge requirements. As part of Google's free suite of productivity tools, it integrates seamlessly with Gmail, Google Drive, and Google Workspace, allowing users to create collaborative websites as easily as sharing a Google Doc.
However, Google Sites occupies a unique position in the website builder market by deliberately limiting features rather than expanding them. While competitors like Wix and Squarespace compete on advanced functionality and design sophistication, Google Sites focuses exclusively on simplicity and collaboration.
This makes it excellent for internal company sites, educational projects, and basic portfolios, but inadequate for ecommerce, professional marketing sites, or any project requiring custom code or advanced SEO optimization. Sites can serve as an entry point but not as a comprehensive solution, with most users eventually migrating to more feature-rich platforms as their needs grow.
What is Google Sites?
Google Sites is a free web-based website builder that allows anyone with a Google account to create simple websites without any coding knowledge or technical expertise. Think of it as the website equivalent of Google Docs, it uses the same drag-and-drop approach but for building web pages instead of documents.
You can create unlimited websites, add text and images, embed content from other Google services like Drive and Forms, and share your site with others for collaborative editing — all through a simple browser interface.
Google automatically handles all the technical aspects of web hosting, security, and mobile optimization, so you don't need to worry about servers, databases, or responsive design. Your finished website gets stored in your Google Drive like any other file, and you can publish it instantly to a free Google subdomain (likeyourname.sites.google.com) or connect a custom domain if you have a paid Google Workspace account.
Features
(Image credit: Google Sites)
Google Sites deliberately prioritizes simplicity over feature richness, offering a streamlined set of tools designed for basic website creation rather than comprehensive web development. It includes 17 pre-designed templates, a drag-and-drop editor, basic text formatting options, image galleries, embedded content capabilities, and integration with Google Workspace.
These features are executed competently within their limited scope — the drag-and-drop interface is intuitive, templates are mobile-responsive, and Google service integration works seamlessly. But the feature set targets specific user groups like educators, small businesses, internal teams, and professionals looking to create extremely basic online experiences.
Google Sites is really good within collaborative scenarios where multiple users need to edit content simultaneously, using the same sharing and permissions system used across Google Workspace. However, the platform lacks essential features that competitors consider standard. There's no blog functionality, limited options for SEO, no ecommerce capabilities, minimal third-party integrations, and restricted customization options.
Compared to feature-rich alternatives like Wix (800+ templates) or Squarespace, Google Sites feels deliberately constrained. Advanced users will quickly encounter limitations in custom HTML, CSS modifications, advanced forms, marketing tools, and analytics integration beyond basic Google Analytics. The platform lacks password-protected pages, contact forms, and the ability to add custom code or scripts.
At zero cost, Google Sites offers exceptional value for its intended use cases, but the feature limitations mean most users outgrow the platform as their website needs evolve. The pricing model essentially trades advanced functionality for accessibility. Perfect for getting started, but inadequate for long-term professional web presence.
Tools
(Image credit: Google Sites)
Google Sites has a focused selection of built-in tools designed for straightforward content creation and collaboration. It emphasizes integration with Google's ecosystem rather than offering extensive standalone features, making it ideal for users already invested in other products within Google Workspace.
Drag-and-drop editor
Sites' core website building tool uses a simple UI where users can add, move, and modify elements by simply dragging them into position. An editor includes basic content blocks for text, images, embedded content, and layout elements, with real-time preview capabilities that show exactly how the site will appear to visitors.
Google Workspace integration
Sites seamlessly embeds content from Google Docs, Sheets, Slides, Forms, Maps, and Calendar directly into web pages. This allows users to display live documents, spreadsheets, and presentations that automatically update when the source files change, making it easier for teams to share dynamic content.
Collaboration tools
Multiple users can simultaneously edit website drafts using the same sharing system as Google Docs, with commenting, suggestion, and version control capabilities. Site owners can control permissions for different collaborators and manage who can view the published website separately from editing access.
Template system
Google Sites offers 17 pre-designed and mobile-responsive templates covering basic website types like portfolios, project sites, and informational pages. While limited compared to competitors, these templates provide professional starting points that automatically adapt to different screen sizes.
Publishing and domain management
You can instantly publish sites to free Google subdomains or connect custom domains through Google Workspace. Sites' publishing system includes basic privacy controls, with the ability to make sites public, restricted to specific users, or accessible only to people with a link.
Ease of use
(Image credit: Google Sites)
Logging in with your Google account at sites.google.com will take you to the Sites editor. Google Sites offers an extremely minimalist environment, where you can choose to start a site with a blank page or use one of the few available templates. Launching your first project opens a very sparse-looking and minimalist editor. If you choose a template, it will be loaded for you and ready to be customized.
The bulk of the window is taken up by a preview of the current page. A toolbar on the right displays a list of widgets. You have the ability to add text boxes, images, embed code, and connect to your Google Drive. You have a handful of layout options, as well as tools to create collapsible text, image carousels, and a table of content among others. Additional options let you connect to other Google services like YouTube, Calendar, Map, Docs, Slides, Sheets, Forms and Charts.
There’s also a Themes tab which gives you a choice of six header and site styles, along with simple tweaks to your colours and font. There’s a good amount of flexibility when adding text and images. And when you add an image to the header, it’s automatically ‘adjusted for readability’, which alters its settings. If you don’t like the result, you can always click on the button lower right of the image to revert it. There doesn’t seem to be a way to manually alter the photo.
While the editor always displays your site in Desktop mode, tapping the preview button enables viewing your site in desktop, tablet or mobile views. The editor isn't exactly powerful, but it's more capable than it initially seems. Sadly, Google has mostly stopped making updates to Sites, although there is a possibility for renewed interest in the platform thanks to the success of Google Gemini.
Pricing
(Image credit: Google Sites)
Google Sites operates on a completely free model for personal use, letting you create unlimited websites with no hosting fees. This makes it one of the most cost-effective website builders available, as users can build, host, and maintain their sites indefinitely without any subscription costs. The platform includes generous storage quotas and doesn't count embedded Google documents, calendars, or videos against storage limits.
For businesses requiring custom domains and advanced administrative features, Google Sites integrates with Google Workspace plans starting at $6 per user per month for Business Starter, $12 per user per month for Business Standard, and $18 per user per month for Business Plus. These paid plans unlock custom domain hosting, enhanced security features, and administrative controls, but the core website building functionality remains the same.
Security
(Image credit: Google Sites)
Google Sites benefits from Google's enterprise-grade security infrastructure, implementing multiple layers of protection for user data and websites. All data transmission uses HTTPS encryption with TLS 1.2 or higher and automatic SSL certificates ensure secure connections without user intervention. Sites also leverages Google Cloud Armor for DDoS protection, providing always-on monitoring and automatic attack mitigation to safeguard websites from volumetric network attacks.
Google Sites inherits the same security standards as other Google Drive files, with automatic backup and recovery options preventing data loss. But additional security features are available, like regular automatic security updates, fine-grained sharing controls, and integration with Google's Advanced Protection Program. You can also set precise permissions to control website access, ranging from public visibility to specific individuals or groups.
Support
(Image credit: Google Sites)
Google Sites support operates through Google's standard help system, primarily offering self-service resources through the Google Help Center. You can access documentation, tutorials, and community forums, but direct support options are limited for free account holders. The platform relies heavily on its intuitive design philosophy to minimize support needs, though this can leave users stranded when encountering complex issues.
Google Workspace subscribers receive enhanced support options, including phone and chat support depending on their plan tier. For example, Business Standard and Business Plus plans typically include faster response times and more comprehensive assistance. However, even paid support focuses primarily on account and billing issues rather than design guidance or website troubleshooting.
Google’s support ecosystem includes active community forums and third-party resources, but no dedicated website building support like with competitors like Wix or Squarespace. Users mostly rely on community-generated content and unofficial tutorials, which can be inconsistent in quality and currency.
Alternatives
Google Sites occupies a unique niche in the website builder market by prioritizing simplicity and cost-effectiveness to an uncanny degree. It’s an ideal entry point for users creating basic informational sites but lacks the advanced features required for professional marketing or e-commerce operations.
Primary competitors include Wix, WordPress.com, Squarespace, Weebly, and specialized platforms like Webflow. Wix offers superior design flexibility and hundreds of templates, while Squarespace provides professional aesthetics and better SEO tools. Meanwhile, WordPress.com delivers more robust content management capabilities. However, none of these alternatives offer zero cost websites, unlimited hosting, and free real-time collaboration.
Google Sites: Summary
Google Sites delivers exactly what it promises: a completely free, user-friendly website builder that removes traditional barriers to web publishing while integrating seamlessly with Google's productivity ecosystem.
Its strength lies in collaborative website creation for educational, internal, and basic informational purposes, offering unlimited sites and hosting at zero cost with enterprise-grade security.
However, the platform's deliberate simplicity becomes a significant limitation for users requiring advanced features like ecommerce, sophisticated SEO tools, or extensive design customization. While it’s just usable as an entry-level solution for budget-conscious users, most will eventually outgrow its capabilities and need to migrate to more feature-rich platforms.
Google Sites review: FAQs
Is Google Sites really free?
Yes, Google Sites is entirely free for personal use with a Google account. You can create unlimited websites, use Google hosting, and access all core features without any subscription fees or hidden costs. The only limitations are storage quotas (which are generous) and the inability to use custom domains without a paid Google Workspace account. Even with these restrictions, you get more value than most paid website builders offer in their basic plans.
Can I use my own domain name with Google Sites?
Custom domains are only available through paid Google Workspace plans, starting at $6 per user per month. Free Google Sites accounts must use Google's subdomain format (yourname.sites.google.com). While this limitation may seem restrictive, the subdomain is perfectly functional for most use cases, and the upgrade cost is reasonable if custom branding becomes essential for your project.
How does Google Sites compare to WordPress or Wix?
Google Sites prioritizes simplicity over functionality, making it ideal for basic websites but inadequate for complex projects. WordPress offers superior content management and customization options, while Wix provides more templates and design flexibility. However, neither matches Google Sites' combination of zero cost, unlimited hosting, and collaborative editing capabilities. Choose Google Sites for simple, collaborative projects; select WordPress or Wix when you need advanced features and don't mind paying for them.
Can multiple people edit a Google Sites website simultaneously?
Yes, Google Sites supports real-time collaborative editing using the same system as Google Docs. Multiple users can simultaneously edit website content, leave comments, and track changes with full version control. This collaborative functionality is one of Google Sites' strongest features, making it exceptional for team projects, educational assignments, and organizational websites where multiple contributors need editing access.
What happens to my Google Sites if I delete my Google account?
Your Google Sites will be permanently deleted along with your Google account, as they're stored within Google's ecosystem. Unlike some website builders that allow account transfers or data exports, Google Sites doesn't offer migration tools to preserve your content outside of Google's platform. Always maintain backups of important content and consider the long-term implications of building your web presence on a free platform tied to a specific account.
Pineapple Builder is an AI-powered website creator that promises to generate professional business websites in minutes rather than hours. Founded by solopreneur Peter Kowalczyk, this platform targets small business owners, entrepreneurs, and freelancers who need an online presence but don't have the coding expertise.
TechRadar reviewers have spent hundreds of hours testing more than 80 website builders, from our best website builder pick Wix to niche solutions like Framer and Webflow.
Pineapple Builder stands apart for its AI-first approach, which carries on past the initial results. Once the AI is done building your site, you can rely on it again for design, content generation, and SEO. We don't think it's groundbreaking, but perhaps it's the modern equivalent of straightforward entry-level tools like Google Sites.
Pineapple Builder: 2-minute review
Pineapple Builder keeps it simple, delivering on its core promise of rapid website creation, generating functional business sites in under 5 minutes through its AI platform. It combines automated design with practical business features like SEO optimization, analytics, and mobile-responsive templates. You simply describe your business and its target audience, then watch as the platform creates a customized website complete with content and styling.
In many ways, Pineapple Builder feels like the AI-powered iteration of simple no-code builders like Google Sites and Weebly. While it doesn't match the template variety of established players like Wix or Squarespace, it can potentially carve out a niche as a fast website builder for busy professionals. Its pricing starts competitively at $15/month, with features like unlimited pages, custom domains, and widget integrations.
What is Pineapple Builder?
Pineapple Builder is an AI-powered website creation platform designed for businesses, freelancers, and professionals who need to establish an online presence quickly. Think of it as having a personal web designer, copywriter, and developer all rolled into one AI assistant that works at lightning speed.
Instead of spending weeks learning the ropes of an advanced no-code platform like Bubble or Webflow, you can simply tell the platform about your business so it automatically generates a complete website tailored to your industry and goals.
Pineapple eliminates the traditional complexities of website building by using AI to handle all the technical aspects automatically. You don't need to understand coding, web hosting, or search engine optimization. What you get is a professional-looking website that includes everything from branded design elements to search-optimized content, even if some of the customization choices are pretty barebones.
Features
(Image credit: Pineapple Builder)
Pineapple Builder offers a suite of AI-powered features to simplify the website creation and management process. It creates customized business sites from simple descriptions, offering access to over 10 million template variations across 7 design styles. Beyond basic site creation, you also get built-in SEO optimization, AI-powered copywriting assistance, mobile-responsive designs, SSL certificates, and integrated hosting.
The AI SEO assistant automatically optimizes site structure, content, and metadata for search engines, while the drag-and-drop editor with AI assistance makes customization intuitive. Integration capabilities include popular tools like Google Analytics, Facebook Pixel, and various payment processors, plus support for widgets, forms, and newsletter subscriptions.
Plus, the platform also includes multilingual support for 99+ languages and a built-in blogging system with AI-powered content generation. It will appeal to small business owners, startups, and freelancers, but has limited scalability for growing organizations or high-end professionals.
Pricing appears reasonable given the feature set, with plans starting at $15/month. You get unlimited pages, custom domain, and core business features. For users prioritizing speed and simplicity over extensive customization options, we think the feature-to-price ratio represents solid value overall.
Tools
(Image credit: Pineapple Builder)
Pineapple Builder provides an integrated suite of AI-powered tools designed to handle every aspect of website creation and management from a single platform. These tools work together to eliminate the need for multiple separate services or technical expertise.
AI website generator
Pineapple's core AI website generation tool creates complete business websites from simple text descriptions, analyzing your input to select appropriate templates, colors, layouts, and content structure. It draws from over 10 million template variations to ensure each generated site feels unique and tailored to your industry and audience.
Copywriting assistant
The built-in AI copywriter generates website content, blog posts, and marketing copy that aligns with your business goals and brand voice. This tool helps users who struggle with writing by automatically creating SEO-optimized text that speaks directly to their target customers without any copywriting expertise.
SEO optimization suite
Pineapple Builder's AI SEO tools automatically optimize website structure, meta descriptions, headers, and content for search engine visibility. It handles technical SEO elements like site speed optimization, mobile responsiveness, and schema markup, ensuring your website meets modern search engine requirements without manual intervention.
Drag-and-drop editor
Their visual editor combines traditional drag-and-drop functionality with AI assistance, allowing users to customize layouts, add sections, and modify design elements intuitively. The AI provides real-time suggestions for improvements while maintaining design consistency and mobile compatibility across all changes.
Analytics and integration hub
Pineapple includes built-in analytics tools and seamless integrations with popular services like Google Analytics, Facebook Pixel, payment processors, and email marketing platforms. This eliminates the complexity of managing multiple third-party connections while providing insights into website performance and visitor behavior.
Blogging platform
AI-powered blogging helps users create and manage content marketing efforts through automated blog post generation, SEO optimization, and content scheduling. While more basic than dedicated CMS platforms, it provides sufficient functionality for small businesses looking to establish thought leadership and improve search rankings.
Ease of use
(Image credit: Pineapple Builder)
Pineapple’s AI-powered website generation tool requires only basic business information to create fully functional sites, eliminating the traditional learning curve associated with website building. But while it gets the basics right, Pineapple does show several limitations in advanced customization compared to more established competitors like Wix or Squarespace.
Those searching for deep design control or complex functionality may find it very restrictive. And the AI blogging features remain basic compared to dedicated CMS tools, while some marketing integrations are only available on higher-tier plans.
Pricing
(Image credit: Pineapple Builder pricing)
Pineapple Builder offers a straightforward three-tier pricing structure designed to accommodate businesses at different stages of growth.
The platform starts with a free Starter plan that includes up to 3 pages and a Pineapple subdomain, making it perfect for testing the waters. The Basic plan costs $12 per month ($15 when billed monthly) for unlocking unlimited pages, custom domain support, badge removal, widgets, and code embeds—ideal for small businesses establishing their online presence.
The top-tier Grow plan at $24 per month adds blogging, advanced analytics, and enhanced membership features for up to 1,000 members.
This pricing structure represents solid value in the AI website builder market, particularly when considering the comprehensive feature set and AI automation capabilities included at each tier. While the Basic plan at $12/month is comparable to other business-focused builders, the inclusion of unlimited pages, AI copywriting tools, and SEO optimization makes it a compelling option despite the limited feature-set.
The free Starter plan offers genuine functionality rather than just a trial, allowing you to build and publish basic websites without any upfront investment. For businesses requiring features like blogging and detailed analytics, the Grow plan provides substantial value compared to paying for separate services for CMS functionality and SEO optimization.
Security
(Image credit: Pineapple Builder)
Pineapple Builder prioritizes website security through comprehensive protection measures built into every plan. All websites created on the platform automatically receive SSL certificates that ensure encrypted connections between users and websites, protecting sensitive data during transmission.
Also, the platform implements regular security updates and monitoring to safeguard against emerging threats, with automatic backup features that protect user content against data loss and allow restoration of previous site versions when needed.
Beyond basic security protocols, Pineapple Builder also maintains a secure hosting infrastructure and pushes out regular system updates that keep websites protected without user intervention.
Support
(Image credit: Pineapple Builder)
Pineapple Builder provides 24/7 customer support across all plans, including the free Starter tier, so users can access assistance whenever needed during their website building process. It includes multiple channels such as email, live chat, and a knowledge base designed to address both technical issues and general website building questions.
Support quality appears consistently high based on user feedback, with the team providing personalized guidance tailored to specific website needs and challenges rather than generic responses. The support extends beyond basic troubleshooting to include custom advice on design decisions, SEO optimization, and platform feature utilization, effectively serving as an extension of users' technical teams. Notably, even free plan users receive the same level of support access as paid subscribers, which is uncommon in the website builder space and demonstrates the company's commitment to user success regardless of plan tier.
However, users should note that while support is available 24/7, response times may vary depending on query complexity and current support volume. The platform's emphasis on AI automation means that many common issues are resolved automatically, but more complex customization requests may require escalation to technical specialists, potentially extending resolution timeframes.
Alternatives
Pineapple Builder competes with the best AI website builders rather than traditional drag-and-drop systems, positioning itself as an alternative to manual website creation for time-constrained entrepreneurs and small business owners.
Its main competitors include Squarespace as the overall market leader, Wix AI for AI-assisted building, Durable for comprehensive AI business solutions, and emerging players like Gamma, 10Web, and Butternut AI that focus on different aspects of automated website creation.
Pineapple Builder: Summary
Pineapple Builder delivers on its promise of rapid AI-powered website creation for business users, combining intelligent automation with practical features at competitive pricing. While it lacks the customization options of established competitors like Wix or Squarespace, its generous free plan with round-the-clock support is sure to be a draw for many users.
FAQs
How quickly can I build a website with Pineapple Builder?
Pineapple Builder can generate a complete business website in under 5 minutes using its AI technology. You simply provide a business description and target audience information. The AI creates a customized website with appropriate design, content, and SEO optimization.
Do I need coding experience to use Pineapple Builder?
Pineapple Builder is specifically designed for users without any coding background. It handles all technical aspects automatically, from hosting and SSL certificates to SEO optimization and mobile responsiveness.
Can I use my own custom domain with Pineapple Builder?
Yes, custom domains are supported on both the Basic ($12/month) and Grow ($24/month) plans, allowing you to use your own branded web address rather than a Pineapple subdomain. The free Starter plan includes only a Pineapple-branded subdomain (yoursite.pineapplebuilder.com), but upgrading to any paid plan enables custom domains.
What happens to my website if I cancel my subscription?
While the specific details of cancellation policies aren't explicitly covered on the website, you can contact Pineapple Builder's support team 24/7 for detailed information about data retention, export options, and grace periods before making any subscription changes.
How does Pineapple Builder compare to other AI website builders?
While platforms like Wix AI website builder offer broader customization options, Pineapple Builder specifically targets business users who need functional websites quickly rather than extensive design flexibility. It's also very competitively priced, with a generous free plan that offers quality support to reflect their commitment.
Site123 ranks on our list of the best free website builders and for good reason. The platform is as easy as - well, 123 - making it ideal for those that want to get online quickly such as small businesses or affiliate marketers that want to start driving traffic right away.
However, those looking for more advanced tools may find the platform a little limiting. In this review, we get hands on with Site123, helping you gather all the insight and information you need to decide whether it is the best website builder for you.
As you start exploring, you’re asked to define the main function of your site… (Image credit: Site123)
Click on the service’s welcome page’s ‘Start here’ to grab yourself 250MB of storage, 250MB of bandwidth a month and your first design decision: what type of website do you want to create? You have to choose from one of sixteen options, from Business, to Online Store, Blog, Music, and Creativity, amongst others.
Many options are available to customise the various sections (Image credit: Site123)
Interface
Once your site is created, you’ll be graced with a large preview of the template Site123 has designed for you. As you’d expect, it’s fully customisable, and you can even delete those pages and start afresh.
Click on some placeholder text to change it. The selection box has a couple of white squares which are used to resize your text, Some basic formatting tools appear above, while more detailed options are presented to the left of the screen. You could for instance select to animate your selection, browse through a list of various styles, or choose from one of hundreds of available fonts.
That part is easy. Others can be frustrating. Click on the ‘gear’ icon for instance. This reveals the various Background Settings of your selected page. You’ll be graced with 25 tiny preview thumbnails of the same image altered in some minor way. It’s impossible to see clearly what each of them offers, and it’s really best to click on them in turn, to see what they look like as they’re implemented in the main preview section of the interface.
Add as many pages as you like.... (Image credit: Site123)
Building pages
Expanding your site is a simple matter of clicking on the Pages menu and choosing to add additional ones. You’ll find a long list of categories, with various templates within each. These include Music, Testimonials, Articles, Events and Blog. Click on the style you’re interested in, and it’ll be automatically added at the bottom of your site.
One thing to bear in mind though: pages aren’t technically pages; they’re more like sections, each added under the other. This means your site is actually one giant scrolling page, and the more sections you add to it, the longer it becomes.
You’re also not limited to a single type of the above pages: you could have multiple blogs, galleries and e-commerce pages within the same website should you so choose. As long as you give them different names, it won’t get too confusing in the navigation menu.
And reorder them with ease (Image credit: Site123)
That menu, locked at the top of the page, just takes you straight to these various sections, but you can also scroll up or down to get to where you want to go. Reordering sections is a simple matter of dragging their handle from the sidebar and repositioning them elsewhere.
However the more you populate your site, the more confusing it can get, especially as you add more posts to your blogs or additional photos in your galleries. Although the customisation invites complexity and numerous sections, we wouldn’t recommend you go too crazy, and limit your design to just a handful of them.
Site123 features
Looking at the blog options, the design will feel familiar to anyone who’s used a word processor. Click on the blog section’s ‘Edit’ button to see all posts already created. You’ll see that a few are already there - examples to show you how the blog looks like and works. Click on them to edit them, or just get rid and start anew. You can add images and videos, include tags and a featured image. It’s all pretty easy and straightforward, enabling you to get started in no time at all.
The ecommerce features are easy to use, customize and make your own (Image credit: Site123)
What stands out the most about Site123 is its ecommerce abilities. While there’s plenty of web builders out there with the ability to create your own store (like Jimdo, Fasthosts, and SimpleSite), not many web hosts have ecommerce options that are so flexible and easy to customise.
You can add new items, create new categories, highlight the fact some products are new or for sale, etc. The free version of the service only allows your customers to pay by bank transfer, cash on delivery, check, money order, in person, or by phone. The more vital features for an online business, like PayPal, AmazonPay, or Stripe, amongst others, can only be accessed if you upgrade to the ‘Premium’ plan.
Site 123 gives you a free ‘temporary subdomain’ to publish your site to, but it’s as far from memorable as you can get - just a series of random letter and numbers, followed by ‘.site123.me'. If you want a more catchy URL, or if you already have one and would like to link your site to it, you have to pay for the privilege.
Plans and pricing
Site123 pricing and plans
Plan
Price
Free
$0/month
Premium
$12.80/month
Site123 has two main web hosting plans on their website. They also offer a 14 day money-back guarantee, so you can easily test Site123 to see if it’s right for you. Here’s a quick overview of both of them:
As its name implies, ’Free' comes with no charge. This option grants you 250MB of storage, 250MB of bandwidth, and one subdomain. Best if all, there’s no credit card required to sign up for it. This plan works best for those just starting on their online journey.
‘Premium’ is $12.80 per month. It includes your own domain name (for the first year), 10GB of storage space, 5GB of bandwidth, grants you more advanced ecommerce capabilities, and removes ‘Site123’ branding. This plan is great for small business, entrepreneurs, and freelancers who want more storage space and enjoy having their own domain.
Site123 review: Final verdict
Overall, Site123 is easy to use. Although somewhat limited, your customisation options are clear and easy to implement. The main preview of your website as you create it and experiment works great, but the layout options don’t favour a complex site with too many sections. If your needs are simple, and want something that looks good with little effort, Site123 is worth checking out.
Medium stands out as one of the most writer-friendly platforms in our comprehensive best blogging platforms roundup. Unlike traditional blogging tools, it functions more like a social network for long-form content, where your stories can reach millions without any marketing effort.
Our reviewers have tested 140+ of the best website builders and blogging tools giving us deep insight into what makes each platform unique. What sets Medium apart for us is its focus on content over customization. You won't find the design flexibility of Wix, our top pick for 2025. But the tradeoff’s not for nothing.
Instead, Medium prioritizes discovery and engagement through its algorithm-driven feed system. The platform currently serves over 100 million monthly visitors and pays writers more than $2 million monthly through its Partner Program.
What is Medium?
Medium is essentially a hybrid between a blogging platform and a social media network, designed specifically for long-form written content. Founded by Twitter co-founder Evan Williams in 2012, it removes the technical barriers of traditional blogging by handling all the hosting, design, and infrastructure for you. You simply create an account and start writing. No coding, no theme selection, no server management required.
Think of Medium as a digital magazine where anyone can contribute articles, called "stories" in Medium's terminology. Your content appears not just on your personal profile but also gets distributed through Medium's recommendation system to readers who might be interested in your topics. This built-in audience discovery is Medium's biggest advantage. Your first article could potentially reach thousands of readers without any promotional effort on your part.
Features
Publications on Medium function like digital magazines where multiple writers can contribute content around specific themes or topics. (Image credit: Medium)
Medium's feature set reflects its philosophy of simplicity over complexity, offering just enough tools to create engaging content without overwhelming writers with options.
The platform excels at content creation and discovery features but falls short on customization and branding capabilities that business users typically need. At $5 monthly for the basic membership, Medium offers reasonable value for writers focused purely on content creation, though it can't compete with full-featured platforms for businesses requiring extensive customization.
The platform's strength lies in its community-driven features like publications, follower systems, and engagement tools that help writers build audiences organically. However, you'll miss advanced features like custom domains, detailed analytics, or ecommerce integration that competitors offer. Medium's pricing becomes more justifiable when you consider the built-in audience and monetization potential through the Partner Program, though serious bloggers may eventually outgrow these limitations.
Content editor
Medium's editor stands out for its clean, distraction-free interface that focuses entirely on writing. The editor uses a simple plus-sign system to add multimedia elements like images, videos, and code blocks, while text formatting appears when you highlight content. This approach eliminates the complexity found in traditional CMS platforms, letting you focus purely on crafting your message.
Publications system
Publications function like digital magazines where multiple writers can contribute content around specific themes or topics. You can either create your own publication or submit stories to existing ones with established audiences. This system provides an excellent way to reach targeted readers beyond your personal followers, with some publications boasting thousands of dedicated subscribers.
Partner program monetization
The Partner Program allows writers to earn money based on reading time from paying subscribers, with earnings calculated through factors like engagement, follower bonuses, and story boosts. Writers can earn anywhere from a few dollars to thousands monthly, with top performers making substantial incomes. The program requires a $5 monthly membership and at least one published story to qualify.
Social features
Medium incorporates social networking elements like following other writers, clapping for stories (similar to likes), and highlighting specific text passages for comments. These features create a more interactive experience than traditional blogs, encouraging community building and reader engagement. The platform also offers audio narration for stories, expanding accessibility for different types of content consumption.
Ease of use
You create an account, choose topics to follow, and can immediately start writing or reading. (Image credit: Medium)
Medium prioritizes simplicity above all else, making it one of the most beginner-friendly publishing platforms available. The onboarding process takes just minutes. You create an account, choose topics to follow, and can immediately start writing or reading. The interface feels more like using a word processor than managing a complex website, with all technical aspects handled automatically in the background.
The writing experience centers around Medium's elegant editor, which reveals formatting options only when needed. New paragraphs show a plus sign for adding multimedia, while highlighting text reveals options for bold, italic, headers, and links. This progressive disclosure approach prevents interface clutter while keeping powerful features accessible when you need them.
Medium's approach to publishing reflects founder Evan Williams' vision of removing friction from content creation. Unlike traditional blogging platforms that require decisions about themes, plugins, and hosting, Medium handles everything automatically. You write, hit publish, and Medium's algorithm immediately begins showing your content to potentially interested readers based on their reading history and followed topics.
The platform does have some accessibility considerations worth noting. While the clean design works well for most users, the limited customization options mean you can't adjust fonts, colors, or layouts for specific accessibility needs. However, Medium's built-in audio narration feature helps serve users who prefer listening to reading.
Pricing
The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations. (Image credit: Medium)
Plan
Starting rate (paid annually)
Renewal rate (paid annually)
Free
$0/month
$0/month
Medium Member
$5/month
$5/month
Friend of Medium
$12.50/month
$12.50/month
Medium's pricing structure is refreshingly straightforward compared to most blogging platforms. The free tier allows unlimited publishing and reading of non-member stories, but limits you to three member-only articles monthly. A freemium approach lets you test the platform thoroughly before committing to a paid plan.
The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations. The $15 monthly "Friend of Medium" tier provides the same features but pays writers 4x more when you read their content, making it more of a supporter tier than a feature upgrade.
Unlike traditional blogging platforms, Medium has no transaction fees, hosting costs, or additional charge. The membership fee covers everything.
Customer support
Medium's customer support operates primarily through email and social media channels, with no live chat or phone support available for immediate assistance. (Image credit: Medium)
Medium's customer support operates primarily through email and social media channels, with no live chat or phone support available for immediate assistance. You can reach their support team by filling out a form at help.medium.com or contacting them directly at yourfriend@medium.com. For specific issues like complaints or feedback, they provide dedicated email addresses including trust@medium.com for platform concerns and legal@medium.com for legal matters.
The quality of customer support receives mixed reviews from users. According to customer satisfaction data on TrustPilot, Medium scores just 1.7 out of 5 stars for customer service, with most users reporting dissatisfaction with response times and issue resolution. Only 5% of customers who contacted support reported having their issues resolved on PissedConsumer, which is concerning for a platform serving millions of users. The average call time when reaching their phone line is just 1 minute, suggesting limited depth in support interactions.
Medium's support structure reflects their focus on self-service solutions rather than hands-on customer care. They maintain a comprehensive knowledge base for common questions and troubleshooting. However, this approach can frustrate users dealing with account issues, billing problems, or content disputes that require human intervention. The lack of real-time support options like live chat makes Medium less suitable for businesses requiring immediate technical assistance.
For serious publishers or businesses considering Medium, the limited support infrastructure represents a significant drawback. You'll need to rely heavily on community forums and self-help resources when problems arise. This hands-off approach works fine for casual writers but becomes problematic when dealing with monetization issues, publication management, or account security concerns that demand prompt resolution.
Alternatives
Medium occupies a unique position in the blogging landscape as a social publishing platform rather than a traditional content management system. With over 99,522 companies using Medium globally as of 2025, it holds a modest market share compared to competitors like Tumblr (72.09%) and Google Blogger (5.33%). Medium's strength lies in its built-in audience of 100 million monthly readers and its focus on content discovery over customization.
The platform works best for individual writers, thought leaders, and content creators who prioritize reaching audiences over building branded websites. It's particularly valuable for freelance writers building portfolios, startup founders establishing thought leadership, and journalists sharing insights without technical overhead. Medium's Partner Program makes it attractive for writers seeking immediate monetization opportunities based on reader engagement rather than traditional advertising models.
Medium's main competitors serve different needs across the blogging spectrum. WordPress.org dominates for users wanting complete control and customization, while platforms like Ghost cater to professional publishers seeking speed and membership features. Substack competes directly in the newsletter space, and newer platforms like Bullet.so target Notion users wanting SEO control with custom domains. Newer solutions like Wix offer more design flexibility for brand-focused creators.
For businesses requiring custom branding, SEO control, or advanced features, Medium's limitations become apparent quickly. The platform's algorithm-dependent distribution and lack of custom domains make it unsuitable for companies building long-term digital assets. However, for writers prioritizing content creation over technical management, Medium remains one of the most accessible publishing platforms available, especially when combined with its built-in monetization and discovery features.
Medium: Summary
Medium succeeds as a streamlined publishing platform that removes technical barriers between writers and their audiences. Its clean editor, built-in readership, and Partner Program monetization create an appealing package for content creators focused purely on writing. The platform's social networking features and algorithmic distribution help new writers gain exposure that would take months or years to achieve on independent blogs.
However, Medium's limitations become significant for users requiring control, customization, or long-term brand building. The lack of custom domains, limited design options, and algorithm dependency make it unsuitable for businesses or serious bloggers planning sustainable content strategies. While Medium works excellently for individual writers and thought leaders, its constraints ultimately position it as a stepping stone rather than a permanent solution for most professional content creators.
Medium review: FAQs
Can I use my own domain with Medium?
Medium offers custom domain support only for publications, not individual writer profiles. This means you can connect a custom domain if you create a Medium publication, but your personal Medium profile will always use the medium.com/@username format. This limitation significantly impacts branding efforts for businesses and professional writers who want to build their own digital presence rather than relying on Medium's platform.
How much money can I make through Medium's Partner Program?
Earnings through Medium's Partner Program vary dramatically based on your content quality, audience engagement, and publishing frequency. Top writers can earn thousands of dollars monthly, while most participants make anywhere from a few dollars to a few hundred dollars. Your earnings depend on reading time from paying subscribers, with factors like follower bonuses and story boosts affecting your total compensation. You need a $5 monthly membership and at least one published story to qualify for the program.
Can I export my content from Medium if I decide to leave?
Medium allows you to export your stories, but the process has limitations. You can download your data through your account settings, which includes your published stories in HTML format. However, you'll lose the engagement metrics, comments, and social proof built up on the platform. The exported content also requires reformatting for use on other platforms, and you won't retain the SEO benefits or backlinks generated through Medium's domain authority.
Is Medium good for SEO?
Medium provides mixed SEO benefits due to its high domain authority but limited control over optimization. While your content benefits from Medium's strong search engine presence, you can't customize meta descriptions, URLs, or implement advanced SEO strategies. Medium automatically handles basic SEO elements like canonical tags and meta titles, but you're restricted to their format and structure. For serious SEO efforts, dedicated blogging platforms offer much better control and long-term visibility potential.
What's the difference between Medium's free and paid memberships?
Medium's free tier allows unlimited publishing and reading of non-member stories, but limits you to three member-only articles monthly. The $5 monthly membership unlocks unlimited reading of all stories, enables Partner Program participation for earning money, and includes audio narrations of articles. The $15 monthly "Friend of Medium" tier provides the same features but pays writers 4x more when you read their content, functioning more as a supporter tier than offering additional features for your own content creation.
Substack has been a genuine surprise among blogging platforms in 2025, aimed for writers who want to ditch the search and monetize their content directly. Unlike some conventional options featured in our best blogging platforms roundup, Substack focuses on newsletter subscriptions and social discovery over traditional SEO. This unique publishing experience has gained significant traction among independent creators, especially journalists and influencers.
Our reviewers have spent thousands of hours testing 140+ of the best website builders and blogging tools, giving us deep insight into what makes platforms succeed or fail. While Wix remains our top pick for overall blogging excellence in 2025, Substack carves out its own niche with a distinctly different philosophy. It prioritizes simple publishing workflows and direct reader relationships over complex features and design flexibility.
Substack's growth trajectory has been remarkable, with writers building substantial audiences and generating significant revenue through paid subscriptions. Its success stems from its focus on quality content and genuine reader engagement, creating an environment where thoughtful writing thrives over algorithm-chasing tactics.
What is Substack?
You can think of Substack as a hybrid between a blog and an email newsletter service, designed specifically for writers who want to build direct relationships with their readers.
At its core, Substack is a content publishing platform where you can share newsletters and monetize your writing. Unlike traditional blogging platforms that rely heavily on search engine traffic, Substack delivers your content directly to subscribers' inboxes while also maintaining a web presence for broader discovery.
This platform operates on a simple premise: writers create content, readers subscribe to receive it via email, and successful creators can charge for premium subscriptions. Substack handles all the technical aspects — payment processing, email delivery, subscriber management — so writers can focus purely on creating content. This unique model has attracted everyone from independent journalists to niche experts who want to build sustainable businesses around their expertise, without dealing with complex website management or marketing automation tools.
Features
Substack's community features help writers discover audiences and build relationships with peers. (Image credit: Substack)
Substack offers a focused feature set that prioritizes writing and reader engagement over extensive customization options. The platform provides essential tools for content creation, email distribution, basic analytics, and monetization, making it particularly well-suited for writers who want to start publishing immediately without technical barriers. While feature-rich compared to basic newsletter services, Substack deliberately keeps things simpler than full-featured content management systems, which may disappoint users looking for advanced functionality.
The pricing structure reflects this streamlined approach. Core features like writing, publishing, email distribution, notes, videos, podcasts, and analytics are completely free. You only pay when you start earning through paid subscriptions, with Substack taking a 10% platform fee plus payment processing costs. This model makes it accessible for beginners while scaling costs with success, though the lack of advanced email marketing features like segmentation and automation may limit monetization potential for experienced marketers.
Writing and publishing tools
Substack's editor focuses on clean and distraction-free writing with basic formatting options that keep content readable and professional. The platform supports multimedia content including images, videos, and embedded podcasts, allowing creators to build rich publications without technical complexity. Publishing is instantaneous. You write, hit publish, and your content goes live on your profile page and optionally hits subscriber inboxes.
Email newsletter system
Email functionality forms Substack's backbone, automatically formatting your posts for inbox delivery with professional templates. Subscribers receive posts directly in their email, creating more intimate reader relationships than traditional blog followers. The system handles subscriber management, delivery optimization, and basic segmentation between free and paid subscribers. But it lacks advanced email marketing features like automated sequences or detailed subscriber tagging.
Monetization features
Substack's subscription system allows writers to offer free content alongside premium paid tiers, with flexible pricing for monthly, annual, and founding member subscriptions. The platform handles all payment processing through Stripe integration, manages subscriber access to paid content, and provides revenue analytics. Writers can experiment with different pricing strategies and offer various subscription benefits, though the system lacks sophisticated pricing experiments or advanced subscriber lifecycle management.
Community and discovery tools
Substack Notes functions as the platform's social layer, allowing writers to share shorter thoughts and engage with other creators' content. The Recommendations feature enables cross-promotion between compatible publications, creating organic growth opportunities within the Substack ecosystem. These community features help writers discover audiences and build relationships with peers, though discoverability remains challenging for new creators without existing audiences.
Analytics and insights
Basic analytics cover essential metrics like open rates, click-through rates, subscriber growth, and revenue tracking. The dashboard provides clear insights into content performance and audience engagement, helping writers understand what resonates with their readers. However, the analytics remain relatively simple compared to advanced email marketing platforms, lacking detailed subscriber behavior tracking or sophisticated conversion analysis.
Ease of use
Your writing experience feels natural and distraction-free, but the simplicity comes with trade-offs that some users find limiting. (Image credit: Substack)
Substack excels in simplicity, offering perhaps the most straightforward onboarding experience among content platforms. New users can create an account and publish their first post within minutes, with no technical setup required. The minimal interface eliminates the overwhelming array of options that plague traditional blogging platforms, allowing writers to focus on content creation rather than configuration.
Your writing experience feels natural and distraction-free, with a simple editor that handles formatting automatically while maintaining professional appearance. Publishing requires just a single click, the platform handles email distribution, web posting, and subscriber notifications seamlessly. This extends to subscriber management, where basic analytics and payment tracking remain accessible without complex dashboards or confusing metrics.
However, simplicity comes with trade-offs that some users find limiting. Customization options are minimal. You can adjust colors, add a logo, and choose from basic layouts, but advanced design control simply doesn't exist. Writers who want unique branding or complex page layouts will find Substack restrictive compared to platforms like WordPress or Ghost.
The platform occasionally suffers from performance issues too, with some users reporting unresponsive pages during editing sessions. While these technical hiccups don't affect the core publishing experience, they can frustrate users trying to customize their publications or manage subscriber settings. Despite these limitations, most writers appreciate the focus on content over complexity, finding it liberating rather than restrictive.
Pricing
Substack operates on a unique revenue-sharing model with no traditional subscription tiers. (Image credit: Substack)
Plan
Starting rate (paid annually)
Renewal rate (paid annually)
Free
$0/month
$0/month
Pro
10% of subscription revenue + processing fees
10% of subscription revenue + processing fees
Substack operates on a unique revenue-sharing model with no traditional subscription tiers. The platform is completely free to use for publishing free content, regardless of subscriber count.
Writers only pay when they enable paid subscriptions, at which point Substack takes a 10% platform fee plus payment processing costs through Stripe (2.9% + $0.30 per transaction, plus 0.5% for recurring billing). You also pay a one-time fee of $50 if you’d like to connect your own domain, which can be purchased separately from a domain registrar.
This aligns Substack's success with creator success. It only profits when writers earn money. For a typical $50 annual subscription, total fees would amount to approximately $7.10, leaving writers with around $42.90. While a percentage-based model can become expensive for high-earning creators compared to flat-rate alternatives, it eliminates upfront costs and makes the platform accessible to writers just starting their monetization journey.
Customer support
Only about 10% of callers manage to speak with an actual person, with the average resolution rate being just 1%. (Image credit: Substack)
Substack's customer support has become a significant pain point for many users, with the platform heavily relying on AI-powered chatbots in 2024-25. The company launched an automated support system in early 2024, claiming it resolves over 90% of user inquiries. However, user experiences tell a different story, with many reporting frustrating interactions and difficulty reaching human representatives.
The primary support channel is a chatbot that appears on Substack's support page, though users can still email support@substack.com. While Substack claims there's a "seamless handoff" to human support when needed, many users report getting stuck in automated loops without receiving actual human assistance. The platform does provide a phone number (415-592-7299), but customer satisfaction ratings are extremely low at just 1.4 out of 5 stars on TrustPilot.
Real user experiences reveal significant issues with the support system. People report being charged multiple times for subscriptions, unable to cancel payments, and receiving only automated responses despite repeated attempts to reach human support. AI sometimes fabricates email addresses or provides incorrect information, leaving users without resolution for weeks or months. Only about 10% of callers manage to speak with an actual person, with the average resolution rate being just 1%.
For urgent security issues, you can contact security@substackinc.com, which appears to receive more attention than general support requests. However, the overall support experience remains frustrating for most users, with many describing it as "nonexistent" and recommending alternative platforms partly due to these service limitations.
Alternatives
Substack occupies a unique position in the content publishing market as a hybrid newsletter-blog platform focused on direct reader monetization. While competitors like WordPress offer more customization and Ghost provides better technical control, Substack's strength lies in its social publishing features and built-in community elements. The platform combines traditional newsletter functionality with social media-style interactions through Notes, recommendations, and cross-promotion features that most competitors lack.
For writers seeking maximum customization and control, WordPress remains the strongest alternative, offering extensive themes, plugins, and the ability to sell various digital products beyond subscriptions. Ghost CMS appeals to technically-minded creators who want full ownership without revenue sharing, providing advanced analytics and automation features that Substack lacks. Beehiiv and ConvertKit serve writers focused purely on email marketing with sophisticated automation tools.
Substack works best for independent writers and journalists who prioritize simplicity over customization and want to build direct relationships with readers. It particularly suits creators who appreciate the social discovery aspects and don't need complex email marketing features. However, writers requiring advanced design control, detailed analytics, or diverse monetization options may find better fits elsewhere.
The competitive landscape shows Substack maintaining its lead through community features rather than technical superiority. While platforms like MailerLite offer more comprehensive email tools and Gumroad provides broader monetization options, none match Substack's combination of publishing simplicity and social discovery. This positioning makes Substack ideal for content creators who want to focus on writing rather than platform management.
Substack review: Summary
Substack succeeds as a streamlined publishing platform that removes technical barriers between writers and their audiences. The platform's greatest strength lies in its simplicity. Writers can start publishing and monetizing immediately without dealing with complex setup, payment processing, or email delivery systems. The built-in social features like Notes and recommendations create genuine discovery opportunities that traditional blogging platforms lack, while the direct subscription model aligns creator and platform incentives effectively.
However, Substack's limitations become apparent for creators seeking growth beyond basic newsletter publishing. The minimal customization options, basic analytics, limited SEO capabilities, and problematic customer support create significant constraints for serious content businesses. Writers who need advanced email marketing features, detailed subscriber insights, or professional design control will quickly outgrow what Substack offers, making it hard to recommend as a long-term publishing solution for ambitious creators.
Substack: FAQs
Can I use my own domain with Substack?
Yes, Substack allows custom domains for your publication, giving you a more professional appearance and helping with branding. You can set up a custom domain through your Substack settings, though you'll need to purchase the domain separately and configure DNS settings. This feature helps maintain your brand identity and makes your publication look more established to potential subscribers.
How much does Substack cost for creators?
Substack is completely free to use for publishing free content with unlimited subscribers. You only pay when you enable paid subscriptions, at which point Substack takes a 10% platform fee plus payment processing costs (approximately 2.9% + $0.30 per transaction through Stripe). This means for a typical $50 annual subscription, you'd pay around $7.10 in total fees, keeping roughly $42.90. There are no upfront costs or monthly subscription fees.
Can I export my subscriber list from Substack?
Yes, you own your subscriber list and can export it at any time through your Substack dashboard. This includes both free and paid subscriber information, ensuring you're not locked into the platform. The export feature gives you flexibility to move to other platforms if needed, though you'll need to handle the technical migration and payment processing setup elsewhere.
Does Substack help with content discovery?
Substack offers several discovery features including Notes (short-form social content), recommendations between publications, and curated lists that can boost visibility. However, discoverability remains challenging for new creators without existing audiences. The platform's algorithm-based discovery is limited compared to social media platforms, making it essential to bring your own audience or actively participate in the Substack community to gain traction.
What content formats does Substack support?
Substack supports various content formats including written posts, images, videos, podcasts, and embedded media. You can publish both long-form newsletter content and short-form Notes, create podcast series, and include multimedia elements in your posts. However, the platform lacks advanced formatting options and design flexibility compared to traditional blogging platforms, keeping the focus on clean, readable content rather than complex layouts.
Squarespace is known as being one of the best website builders, popular amongst small, medium, and growing businesses due to its range of easy to use, yet powerful website builder building features. But what happens when your business outgrows the standard subscription options offered by Squarespace?
That’s where Squarespace Enterprise comes in.
Squarespace Enterprise has been designed to help agile teams within large organizations launch new projects without the need to rely on development support. The platform allows users to manage multiple sites, integrate with complex systems, and offers top-tier security. In this guide, we dive into Squarespace Enterprise, uncovering everything from its standout features to security measures.
Looking to get the best deal on your Squarespace subscription? We have listed the top Squarespace promo codes currently available.
Squarespace Enterprise features
Customizable templates
With Squarespace Enterprise, team administrators can create, edit, and delete templates directly from the Design Library, while other users can generate new sites from these pre-made templates. This helps businesses maintain brand and style consistency, whilst still providing a team with the tools they need to build great websites.
Once you create a custom template, just click on “Convert to an Organisational template,” and it’ll be available to your team. Along with that, most of your site's content, such as pages, sections, blocks, and CSS, will also carry over.
However, some settings like API keys, linked files, and third-party integrations must be added manually after conversion. Apart from this, you can customize fonts, colors, layouts, and content blocks to match your brand identity. Plus, since these templates are responsive, they adapt to any screen size for a consistent viewing experience.
Page draft
The page draft feature allows users to draft changes to a live site page in a way that doesn't impact the original content. This means teams can create and refine page drafts, and even share them with others for collaboration before making them live.
Once the draft is finalized, a website manager or administrator can publish it, replacing the existing live page with the updated content. Your editors can't directly publish these drafts, but they can share the draft URL with other contributors for feedback and collaboration. However, remember that you can't edit site-wide settings, such as headers, footers, or style settings, in a draft. Plus, drafts cannot be created for collection pages.
Enterprise account dashboard
Think of the Enterprise Account Dashboard as a central hub that lets you manage all your company-owned sites and team permissions from one place.
As a team admin, you can quickly change roles and permissions across multiple sites. The dashboard can be customized with tags and filters to help you organize projects, track progress, and assign tasks efficiently.
You can also tweak the dashboard to fit your brand’s aesthetic by updating your organization’s name, logo, and header color. Similarly, it lets users publish a website directly from the dashboard, but remember to adjust the site’s availability from Private or Password Protected to Public.
Setting up single sign-on
With Squarespace Enterprise, you can easily set up Single Sign-On (SSO) to control access to your site or specific pages.
By integrating SSO, you can create secure internal sites that are accessible exclusively to employees. This means they can log in to the system using the existing authentication systems, such as Okta, Microsoft Entra ID, ClassLink, or Google, without any hassle. Aside from that you get automated provisioning and de-provisioning through SCIM API endpoints as well.
Additionally, to maintain confidentiality while hosting events, your company can create a dedicated website that only employees can access via the company's SSO. Similarly, if your company has multiple departments or teams, you can control access to different site sections via page-level SSO for group-specific content. Squarespace lets you customize the login screen to match your brand using the background panel to add a background image, video, or colors. Whereas with the Branding & Text panel, you can edit the company logo or text, add a headline, or include more details in the body text.
Squarespace recommends collaborating with the IT team to set up SSO for the site and specific pages.
Squarespace Enterprise pricing
You can reach out to Squarespace for a custom Enterprise package tailored to your business needs. Squarespace Enterprise also offers volume plans starting at 25+ websites, with consolidated billing for simpler management of purchases and renewals.
Squarespace Enterprise support
Apart from 24/7 email and chat support (Monday to Friday, 4 am to 8 pm EST), all Squarespace plans give you access to the Squarespace Help Center, tutorials, guides, webinars, and an active community forum to connect and learn from other professionals.
With the Squarespace Enterprise plan, you get SEO training and access to personalized SEO consultations for product/brand-specific advice.
Squarespace also offers white-glove tech support and product training. This means you get personalized help with development best practices, advice on third-party integrations, and
Quality Assurance (QA) testing. With the Enterprise plan, you even get customized training sessions to ensure your team knows how to use all the features of Squarespace effectively.
Squarespace Enterprise security
Squarespace Enterprise prioritizes your website's security and reliability to protect your data and business operations. With 99.9% uptime, your site remains accessible, avoiding downtime that could impact traffic.
Squarespace has also passed the SOC 2 audit, showcasing its commitment to rigorous security controls and customer data protection. For further security, Squarespace gives you free SSL certificates with industry-recommended 2048-bit keys and SHA-2 signatures for all websites, including those with custom domains. This approach helps your site rank higher on search engines while ensuring encrypted connections.
Plus, the platform complies with PCI-DSS standards, meaning all your payment transactions are secure and in line with industry best practices. For businesses that need more personalized security measures, Squarespace even has security evaluations and expert advice to align your business-specific goals.
Squarespace Enterprise: Verdict
Squarespace Enterprise indeed comes with many benefits for digital businesses.
As a Squarespace Enterprise customer, you get access to custom business website templates, website drafting features (including unlimited website trials), design consultations, private product training, SEO training, security evaluations, quality assurance testing, integrated SSO, dedicated account management, and priority email support.
Plus, before any commitments, you can chat with Squarespace’s support who will guide you on all the details about the program. So, if your business is expanding and you need a platform to help you scale, Squarespace Enterprise is a strong choice.
Learn more about what Squarespace offers in our full Squarespace review.
Appointment scheduling tools streamline the booking process by letting clients pick their own time slots. You avoid the back-and-forth emails and phone calls. These systems sync with your calendar and send automatic reminders.
Having scheduling built into your website builder offers unique advantages. Your clients never leave your site to book appointments. The integration feels seamless and maintains your brand experience throughout. You can customize the booking page to match your website's design perfectly.
Squarespace's Acuity Scheduling brings professional appointment management to your website. It handles everything from simple consultations to complex group classes. The tool can work independently, but also integrates smoothly with your Squarespace site.
We tested Acuity against other scheduling solutions to see how it performs. Our review covers pricing accuracy, feature depth, and real-world usability. You'll discover whether this tool fits your business needs and budget.
Squarespace Acuity: Pricing
(Image credit: Squarespace)
Acuity subscriptions are separate from your Squarespace site subscription, meaning you can use Acuity on its own or integrate it with your Squarespace website.
There are three plans to choose from for this product, starting with the Emerging plan. This plan is ideal for start-ups and solo entrepreneurs. It costs $20/mo ($16/mo on annual billing) and offers essential appointment management features like calendar syncing and automatic reminder emails.
Next, the Growing plan at $34/mo ($27/mo for a yearly subscription) supports 2-6 calendars and additional perks like SMS reminders and support for packages, memberships, and subscriptions.
Lastly, the $61/mo ($49/mo annually) Powerhouse plan supports up to 36 calendars and includes advanced features like multiple time zones and custom API and CSS integration. In the end, it’s all about picking the right plan based on the size and complexity of your business.
Although you don’t need a Squarespace website builder subscription to use Acuity, building your website on the platform makes it super easy to integrate your site with the scheduling tool. Check out our Squarespace promo codes page to find the best discounts across the Squarespace range of tools.
Squarespace Acuity: Features
(Image credit: Squarespace)
Acuity offers scheduling features that rival dedicated appointment platforms. You get unlimited appointments, payment processing through Stripe/Square/PayPal, and automated email/SMS reminders. The system handles recurring bookings, group sessions, and custom intake forms seamlessly.
Compared to competitors like Calendly, Acuity actually provides more business-focused features. Calendly excels at simple meeting scheduling, but, Acuity supports subscriptions, memberships, and gift certificates. You can create appointment packages and offer multiple services with different durations.
Other website builders offer basic scheduling, but few match this level of depth. WordPress booking plugins require technical setup and multiple extensions. Wix provides simpler booking widgets without advanced payment or business features.
Acuity's integration ecosystem includes 40+ apps through Zapier and direct connections to Google Analytics. However, it lacks some team-specific integrations that Calendly offers, like CRM connections to Salesforce or HubSpot. That's because the focus stays on service-based businesses rather than sales teams.
Squarespace Acuity: Ease of use
(Image credit: Squarespace)
Acuity strikes a good balance between power and simplicity. The setup wizard guides you through essential configurations like time zones, booking intervals, and client permissions. We found the interface intuitive even for non-technical users, though it's more complex than basic schedulers like Calendly.
Its learning curve sits in the middle range among scheduling tools. Beginners can get basic booking running quickly, but mastering advanced features takes time. The "look busy" feature and buffer time settings show thoughtful design for real-world scheduling challenges.
Client-facing booking pages are clean and straightforward. Your customers can select services, pick times, and complete intake forms without confusion. The mobile experience works well, though some users report the timezone selector is small and easy to miss.
That said, Acuity lacks specific accessibility documentation or WCAG compliance features. While most scheduling tools don't prioritize accessibility, this could still be a limitation for businesses serving diverse clients. Its interface relies heavily on visual cues and mouse interaction, which may challenge users with disabilities.
Squarespace Acuity: Tools
(Image credit: Squarespace)
Email notifications
Acuity lets you send automated emails to clients about their appointments, packages, and subscriptions. Currently, you can send various notifications to your clients including initial confirmation, reminders, cancellations, follow-ups, package/gift certificate orders, and subscriptions, including payments, renewals, and cancellations.
If you're on the Growing or Powerhouse plans, you can send text message appointment reminders so your clients don’t miss a booking. Plus, to make sure your team stays on the same page, you can set up internal notifications to keep your staff informed about new, rescheduled, or canceled appointments.
Lastly, to reach out to your clients with promotions, updates, and more, you can also send marketing emails using Squarespace Email Campaigns.
Syncing appointments with third-party calendars
Acuity easily syncs with calendar programs like Google, iCloud, Outlook Office 365, Outlook Exchange, and Outlook.com. Any changes made to your appointments in Acuity, whether canceled, rescheduled, or edited, are automatically reflected in your synced third-party calendar. For instance, Google Calendar updates almost instantly, while Microsoft Calendars may take up to 10 minutes to reflect these changes. Plus, to prevent clients from booking appointments when you're busy, you can also block off time in Acuity for events on your third-party calendar.
You can even let your staff members see Acuity appointments on their personal calendars by syncing their third-party calendars. To do this, simply add them as a contributor if you're using a Squarespace account or as a user if you're logged in with an Acuity account.
Payment processor integrations
Squarespace lets you collect payments for appointments by integrating with popular payment processors like Stripe, Square, and PayPal. Before accepting payments, you must connect at least one of these processors to your Acuity account. However, once connected, you can manage your payment preferences and account settings through the processor’s online portal or mobile app.
Remember, the payment processors used in Acuity are separate from those in Squarespace Commerce, and each comes with its own terms and conditions. For instance, Square’s processing fees differ depending on how the payment is made, while Stripe’s fees vary by country (USA, UK, Ireland, and Australia).
Scheduling blocks
Squarespace Acuity's Scheduling Blocks let you smoothly integrate your scheduling page into your Squarespace site.
This means your visitors can book appointments directly without leaving the site. Setting up a scheduling block is simple; just edit the page, click "Add Block," and select "Scheduling." You can then choose which schedule to display, whether it's your general schedule or one for a specific calendar, appointment type, or category.
Similarly, you can display a calendar from an Acuity account that is not linked to the Squarespace website as a custom link. Plus, for improved privacy, you can password protect your scheduling page, limiting access to only those with the password.
Squarespace Acuity: Integrations
(Image credit: Squarespace)
Acuity integrates with Google Analytics to help you track how clients interact with your scheduler. With its valuable insights, you can refine your booking process and improve appointment rates.
Getting started is fairly simple. Just sign up for a Google Analytics account and follow the guide available on their site. After setting up the integration, it may take up to 24 hours for statistics to start populating in Google Analytics. Acuity will only send events that occur after the integration is live. When using Google Analytics for conversion tracking, keep in mind that conditions are case-sensitive. For instance, entering "Page_view" instead of "page_view" can stop your goals from tracking properly. So, it's better to consult Google's documentation on custom dimensions and metrics for accuracy before you get started.
Further, with the help of API services like Zapier, you can integrate with several third-party apps. Some key integrations include syncing your appointments with personal or business calendars, setting up video conferencing, and connecting with tools for social media, email marketing, accounting, conversion tracking, CRM, or other client engagement applications. These integrations help you to streamline your workflow and enhance your scheduling capabilities.
Squarespace Acuity: My verdict
With its wide range of features, seamless integrations, and flexible pricing plans, Acuity makes it easy to manage scheduling, payments, and client communications all in one place. Whether you just launched your first business or are part of a larger team, you get the tools to improve your booking flow, client engagement, and grow your business efficiently.
But, don’t just take our word for it, it's always best to try out the features for yourself. So, if you have a website on Squarespace or are currently on a free trial, give Acuity Scheduling a test run and see if it meets your expectations.
If you want to learn more about what Squarespace offers, you can read our full Squarespace review here.
