Organizer
Gadget news
Microsoft Dynamics 365 CRM review 2026
2:29 pm | December 19, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: , | Comments: Off

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses manage customer data, streamline sales and service processes, and gain actionable insights.

Dynamics 365 integrates tightly with the Microsoft ecosystem, including Office apps like Outlook, Word, and Excel. This allows for seamless data sharing and collaboration for cloud-based businesses already using Microsoft 365. It also offers connectors to many popular third-party business apps.

While it delivers a lot of functionality, Dynamics 365’s interface can feel a bit complex and overwhelming at first for smaller business users. The pricing model is also on the higher end compared to some other CRM platforms. But for organizations already using Microsoft tools, Dynamics 365 CRM is a powerful platform to unify customer data and processes.

Microsoft Dynamics 365 core capabilities

screenshot of microsoft dynamics 365

(Image credit: Microsoft)

Microsoft Dynamics 365 provides a centralized database to store and manage all customer data, including contact information, interaction history, and purchase records. This allows sales and marketing teams to have a complete 360-degree view of each customer.

Contact management in Dynamics 365 enables users to easily track and manage leads, opportunities, and customer accounts. The system can automatically capture lead and customer data from various sources, like web forms, and import it into the CRM. Users can then qualify and nurture leads through the sales pipeline using built-in workflows and automation.

Dynamics 365 also offers advanced sales forecasting and analytics capabilities. Sales managers can get real-time visibility into their team's performance and pipeline with interactive dashboards and reports. AI-driven insights help predict revenue, uncover at-risk deals, and provide actionable recommendations to improve win rates. Integration with Microsoft's Power BI tool allows for even deeper analysis.

To optimize marketing efforts, Dynamics 365 includes features for segmenting customers, managing campaigns, and tracking ROI across channels. Marketers can use the data in the CRM to personalize their messaging and target high-value prospects. The system also has native integrations with LinkedIn and other social media platforms for social selling.

For on-the-go sales reps, Dynamics 365 provides a fully-featured mobile app. It has an intuitive interface that allows reps to access and update customer data, manage their pipeline, and even scan business cards to create new contacts - all from their smartphone. Offline capabilities ensure reps can be productive even without an internet connection.

Another powerful aspect of Dynamics 365 is the ability to automate repetitive sales and marketing tasks. Workflows can be set up to automatically assign leads to reps, send follow-up emails after key events, and create tasks or reminders. This frees up the team's time to focus on higher-value activities.

Integration is also a strong point of Dynamics 365. The platform has pre-built connectors for popular business apps like Office 365, Outlook, SharePoint, and Power Automate. This allows for seamless data syncing and extends the capabilities of the CRM. Custom integrations can also be built using the system's open API.

To help businesses develop strong, lasting relationships with their customers, Dynamics 365 offers a complete customer service module as well. It includes features like case management, knowledge base, and SLAs. Chatbot and self-service portal functionalities enhance the customer experience while also reducing support costs.

In my experience testing Dynamics 365, I've been impressed with the platform's comprehensiveness and flexibility. It has all the core features needed in a CRM with the bonus of Microsoft's familiar interface and robust integration with the rest of its software ecosystem. Setup and navigation are very user-friendly.

However, for smaller businesses, the vast capabilities may be overkill. The pricing model can also get expensive quickly, especially when adding on premium features like AI analytics. Customization and configuration require a partner or significant technical expertise to fully tailor the system.

How easy is Microsoft Dynamics 365 to use?

screenshot of microsoft dynamics 365

(Image credit: Microsoft)

Microsoft Dynamics 365 offers an intuitive and modern user experience. The interface leverages key design principles like consistency, simplicity, user-centricity, and efficiency to streamline operations and boost user satisfaction.

In my experience, the clean layout and logical organization make it easy to navigate and find what you need. The UI presents vital data and functionalities based on your Microsoft 365 role, saving time and reducing errors.

Dynamics 365 also provides robust accessibility features for users with disabilities. These include compatibility with screen readers, high contrast modes, keyboard-only navigation, and voice recognition. So the platform can be tailored to individual needs.

Another strength is the wide range of customization options. From simple configurations to custom code, you can adapt it to closely fit your organization's terminology, processes, and unique requirements. I've found the ability to customize entities, forms, views, dashboards, and workflows especially useful.

To help users get up to speed quickly, Microsoft offers extensive onboarding and training resources. These cover everything from basic setup to advanced customization. Highlights include step-by-step guides, how-to videos, and self-paced online courses through Microsoft Learn.

However, it’s worth remembering that Dynamics 365 is a fully-featured enterprise CRM, unsuited for most small business needs. Its learning curve, feature set, and pricing structure all reflect that. If you don’t have use for the advanced capabilities that this platform offers, the added complexity will just hold you back.

Integrations

Out of the box, Dynamics 365 has pre-built connectors for many popular business apps like Office 365, Outlook, Power BI, SharePoint, and LinkedIn. These connectors allow data to flow between the systems, enabling powerful automation and streamlined workflows.

Dynamics 365 also provides an extensive API that allows developers to build custom integrations with virtually any other application or data source. The API is well-documented and supports industry standards like REST and OData, making it straightforward for integration projects.

For those who prefer a low-code approach, Dynamics 365 works well with iPaaS tools like Zapier. Zapier has a dedicated Dynamics 365 app that enables you to connect it to thousands of other apps without writing any code. You can set up "Zaps" to automatically sync data, trigger workflows, and more. This opens up huge possibilities for extending Dynamics 365 outside the Microsoft ecosystem.

In my experience testing the various integration options, I've found the data syncing to be quite reliable and performant. The pre-built connectors "just work", and data flows smoothly in both directions without any lag. Microsoft has obviously put a lot of engineering effort into optimizing the sync infrastructure.

Integration is an area where Dynamics 365 shines. I'd give it top marks here. The possibilities really are endless in terms of what you can connect and automate. It's one of the product's key selling points compared to the competition.

How good is Microsoft Dynamics 365 support?

Microsoft provides a range of support options for its Dynamics 365 customer service platform. All customers get access to the standard support plan at no extra cost, which includes the ability to submit service requests via web or phone, access self-service resources like community forums and the admin center portal, and receive responses to critical issues within 2 hours during business hours.

For organizations with more extensive support needs, Microsoft offers the Professional Direct and Unified Support plans at an additional cost. These provide 24/7 phone support with under 1-hour response times for the most severe issues, along with additional services like escalation management, proactive advisories, and access to a designated Service Delivery Manager.

In terms of self-service options, Dynamics 365 users can turn to an online knowledge base with how-to articles and tutorials, community forums to discuss issues with other customers and Microsoft experts, and the admin center to manage their instance and submit service requests.

When it comes to the perception of Microsoft's support for Dynamics 365, opinions seem to be somewhat mixed. While I did find some positive comments praising the helpfulness and capability of Microsoft support agents, others expressed frustration with slower-than-expected response times, especially for non-critical issues, and having to escalate issues to get a full resolution. Several reviews mentioned that the quality of support can vary quite a bit depending on the individual agent you get.

Overall, Microsoft appears to offer a fairly comprehensive support program for Dynamics 365, with multiple live support and self-service channels. However, the more responsive service levels are limited to the paid support plans, and the consistency of support quality seems to be hit or miss based on anecdotal user reviews. Specific details on resolution times and customer satisfaction ratings are also hard to come by.

Microsoft Dynamics 365 pricing and plans

Plan

Sales Professional

Sales Enterprise

Customer Service Professional

Customer Service Enterprise

Price

$65/user/month

$95/user/month

$50/user/month

$95/user/month

Best For

Small to medium businesses, basic sales needs

Large enterprises, advanced sales features

Small to medium businesses, basic customer service

Large enterprises, advanced customer service

Features

Sales automation

Opportunity management

Outlook integration

AI-driven insights

Advanced analytics

Customizable workflows

Case management

Knowledge management

SLAs

AI-powered chatbots

Omnichannel support

Extensible platform

Limitations

Limited customization and analytics

Higher price point

Limited automation and AI capabilities

Higher price point

Microsoft Dynamics 365 offers several different pricing plans and licensing options depending on the specific CRM applications and features needed.

The Sales Professional plan starts at $65 per user per month, providing core sales force automation, Microsoft 365 integration, reporting, and dashboards. The Sales Enterprise plan is $95 per user per month for the base license.

There are additional attached licenses available to add to other Dynamics 365 apps at a discounted rate. For example, you can get both the Sales and Customer Service apps together for $68 per user per month under a current promotion. Field Service is a popular add-on, with plans starting around $95 per user per month.

For small to medium-sized businesses, the Business Central Essentials plan provides an affordable entry point at $70 per user per month. This includes key accounting and operational features. Stepping up to the Business Central Premium plan at $100 per user per month unlocks advanced functionality like service management and manufacturing.

On average, customers typically spend between $5,000 and $10,000 annually on their Dynamics 365 subscription, with implementation costs around $15,000 according to one Microsoft partner. Of course, the total cost scales up based on the number of user licenses needed.

Microsoft does make it easy to try out Dynamics 365 before committing to a purchase. Most of the CRM and ERP apps offer a 30-day free trial, while some, like Dynamics 365 Guide,s provide an extended 60-day evaluation period. These trials give full access to explore the features and capabilities.

Discounts may also be available for certain customers. Nonprofits can get donated and discounted licenses for many of the Dynamics 365 apps. Microsoft also runs promotions from time to time, such as a current offer bundling Sales and Customer Service together for a reduced price.

Microsoft Dynamics 365 review: Final verdict

Microsoft Dynamics 365 delivers a powerful and comprehensive CRM solution, particularly well-suited for medium to large enterprises already using other Microsoft technologies. Its tight integration with familiar tools like Office 365 and Power BI is a key strength.

Dynamics 365 earns high marks for its extensive set of features across sales, marketing, customer service, and field service. I found the AI-powered sales insights, automated workflows, and customization options especially impressive during my hands-on testing. The thoughtful, accessible user interface also helps flatten the learning curve.

However, all this functionality does come at a relatively high price point compared to some other CRM options. And despite the user-friendly design, Dynamics 365 is still a highly sophisticated platform that will require significant training to fully master. Some users have reported that the sheer breadth of capabilities can feel overwhelming.

Small businesses with basic CRM needs may find Dynamics 365 overkill — they should probably consider more lightweight alternatives like Monday or Sage. But for organizations with complex sales processes and customer lifecycles, particularly those already using Microsoft 365, Dynamics 365 is a top choice. Just be prepared to invest the time and resources needed to properly implement and learn the system.

Microsoft Dynamics 365 CRM review 2026
2:29 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: , | Comments: Off

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses manage customer data, streamline sales and service processes, and gain actionable insights.

Dynamics 365 integrates tightly with the Microsoft ecosystem, including Office apps like Outlook, Word, and Excel. This allows for seamless data sharing and collaboration for cloud-based businesses already using Microsoft 365. It also offers connectors to many popular third-party business apps.

While it delivers a lot of functionality, Dynamics 365’s interface can feel a bit complex and overwhelming at first for smaller business users. The pricing model is also on the higher end compared to some other CRM platforms. But for organizations already using Microsoft tools, Dynamics 365 CRM is a powerful platform to unify customer data and processes.

Microsoft Dynamics 365 core capabilities

screenshot of microsoft dynamics 365

(Image credit: Microsoft)

Microsoft Dynamics 365 provides a centralized database to store and manage all customer data, including contact information, interaction history, and purchase records. This allows sales and marketing teams to have a complete 360-degree view of each customer.

Contact management in Dynamics 365 enables users to easily track and manage leads, opportunities, and customer accounts. The system can automatically capture lead and customer data from various sources, like web forms, and import it into the CRM. Users can then qualify and nurture leads through the sales pipeline using built-in workflows and automation.

Dynamics 365 also offers advanced sales forecasting and analytics capabilities. Sales managers can get real-time visibility into their team's performance and pipeline with interactive dashboards and reports. AI-driven insights help predict revenue, uncover at-risk deals, and provide actionable recommendations to improve win rates. Integration with Microsoft's Power BI tool allows for even deeper analysis.

To optimize marketing efforts, Dynamics 365 includes features for segmenting customers, managing campaigns, and tracking ROI across channels. Marketers can use the data in the CRM to personalize their messaging and target high-value prospects. The system also has native integrations with LinkedIn and other social media platforms for social selling.

For on-the-go sales reps, Dynamics 365 provides a fully-featured mobile app. It has an intuitive interface that allows reps to access and update customer data, manage their pipeline, and even scan business cards to create new contacts - all from their smartphone. Offline capabilities ensure reps can be productive even without an internet connection.

Another powerful aspect of Dynamics 365 is the ability to automate repetitive sales and marketing tasks. Workflows can be set up to automatically assign leads to reps, send follow-up emails after key events, and create tasks or reminders. This frees up the team's time to focus on higher-value activities.

Integration is also a strong point of Dynamics 365. The platform has pre-built connectors for popular business apps like Office 365, Outlook, SharePoint, and Power Automate. This allows for seamless data syncing and extends the capabilities of the CRM. Custom integrations can also be built using the system's open API.

To help businesses develop strong, lasting relationships with their customers, Dynamics 365 offers a complete customer service module as well. It includes features like case management, knowledge base, and SLAs. Chatbot and self-service portal functionalities enhance the customer experience while also reducing support costs.

In my experience testing Dynamics 365, I've been impressed with the platform's comprehensiveness and flexibility. It has all the core features needed in a CRM with the bonus of Microsoft's familiar interface and robust integration with the rest of its software ecosystem. Setup and navigation are very user-friendly.

However, for smaller businesses, the vast capabilities may be overkill. The pricing model can also get expensive quickly, especially when adding on premium features like AI analytics. Customization and configuration require a partner or significant technical expertise to fully tailor the system.

How easy is Microsoft Dynamics 365 to use?

screenshot of microsoft dynamics 365

(Image credit: Microsoft)

Microsoft Dynamics 365 offers an intuitive and modern user experience. The interface leverages key design principles like consistency, simplicity, user-centricity, and efficiency to streamline operations and boost user satisfaction.

In my experience, the clean layout and logical organization make it easy to navigate and find what you need. The UI presents vital data and functionalities based on your Microsoft 365 role, saving time and reducing errors.

Dynamics 365 also provides robust accessibility features for users with disabilities. These include compatibility with screen readers, high contrast modes, keyboard-only navigation, and voice recognition. So the platform can be tailored to individual needs.

Another strength is the wide range of customization options. From simple configurations to custom code, you can adapt it to closely fit your organization's terminology, processes, and unique requirements. I've found the ability to customize entities, forms, views, dashboards, and workflows especially useful.

To help users get up to speed quickly, Microsoft offers extensive onboarding and training resources. These cover everything from basic setup to advanced customization. Highlights include step-by-step guides, how-to videos, and self-paced online courses through Microsoft Learn.

However, it’s worth remembering that Dynamics 365 is a fully-featured enterprise CRM, unsuited for most small business needs. Its learning curve, feature set, and pricing structure all reflect that. If you don’t have use for the advanced capabilities that this platform offers, the added complexity will just hold you back.

Integrations

Out of the box, Dynamics 365 has pre-built connectors for many popular business apps like Office 365, Outlook, Power BI, SharePoint, and LinkedIn. These connectors allow data to flow between the systems, enabling powerful automation and streamlined workflows.

Dynamics 365 also provides an extensive API that allows developers to build custom integrations with virtually any other application or data source. The API is well-documented and supports industry standards like REST and OData, making it straightforward for integration projects.

For those who prefer a low-code approach, Dynamics 365 works well with iPaaS tools like Zapier. Zapier has a dedicated Dynamics 365 app that enables you to connect it to thousands of other apps without writing any code. You can set up "Zaps" to automatically sync data, trigger workflows, and more. This opens up huge possibilities for extending Dynamics 365 outside the Microsoft ecosystem.

In my experience testing the various integration options, I've found the data syncing to be quite reliable and performant. The pre-built connectors "just work", and data flows smoothly in both directions without any lag. Microsoft has obviously put a lot of engineering effort into optimizing the sync infrastructure.

Integration is an area where Dynamics 365 shines. I'd give it top marks here. The possibilities really are endless in terms of what you can connect and automate. It's one of the product's key selling points compared to the competition.

How good is Microsoft Dynamics 365 support?

Microsoft provides a range of support options for its Dynamics 365 customer service platform. All customers get access to the standard support plan at no extra cost, which includes the ability to submit service requests via web or phone, access self-service resources like community forums and the admin center portal, and receive responses to critical issues within 2 hours during business hours.

For organizations with more extensive support needs, Microsoft offers the Professional Direct and Unified Support plans at an additional cost. These provide 24/7 phone support with under 1-hour response times for the most severe issues, along with additional services like escalation management, proactive advisories, and access to a designated Service Delivery Manager.

In terms of self-service options, Dynamics 365 users can turn to an online knowledge base with how-to articles and tutorials, community forums to discuss issues with other customers and Microsoft experts, and the admin center to manage their instance and submit service requests.

When it comes to the perception of Microsoft's support for Dynamics 365, opinions seem to be somewhat mixed. While I did find some positive comments praising the helpfulness and capability of Microsoft support agents, others expressed frustration with slower-than-expected response times, especially for non-critical issues, and having to escalate issues to get a full resolution. Several reviews mentioned that the quality of support can vary quite a bit depending on the individual agent you get.

Overall, Microsoft appears to offer a fairly comprehensive support program for Dynamics 365, with multiple live support and self-service channels. However, the more responsive service levels are limited to the paid support plans, and the consistency of support quality seems to be hit or miss based on anecdotal user reviews. Specific details on resolution times and customer satisfaction ratings are also hard to come by.

Microsoft Dynamics 365 pricing and plans

Plan

Sales Professional

Sales Enterprise

Customer Service Professional

Customer Service Enterprise

Price

$65/user/month

$95/user/month

$50/user/month

$95/user/month

Best For

Small to medium businesses, basic sales needs

Large enterprises, advanced sales features

Small to medium businesses, basic customer service

Large enterprises, advanced customer service

Features

Sales automation

Opportunity management

Outlook integration

AI-driven insights

Advanced analytics

Customizable workflows

Case management

Knowledge management

SLAs

AI-powered chatbots

Omnichannel support

Extensible platform

Limitations

Limited customization and analytics

Higher price point

Limited automation and AI capabilities

Higher price point

Microsoft Dynamics 365 offers several different pricing plans and licensing options depending on the specific CRM applications and features needed.

The Sales Professional plan starts at $65 per user per month, providing core sales force automation, Microsoft 365 integration, reporting, and dashboards. The Sales Enterprise plan is $95 per user per month for the base license.

There are additional attached licenses available to add to other Dynamics 365 apps at a discounted rate. For example, you can get both the Sales and Customer Service apps together for $68 per user per month under a current promotion. Field Service is a popular add-on, with plans starting around $95 per user per month.

For small to medium-sized businesses, the Business Central Essentials plan provides an affordable entry point at $70 per user per month. This includes key accounting and operational features. Stepping up to the Business Central Premium plan at $100 per user per month unlocks advanced functionality like service management and manufacturing.

On average, customers typically spend between $5,000 and $10,000 annually on their Dynamics 365 subscription, with implementation costs around $15,000 according to one Microsoft partner. Of course, the total cost scales up based on the number of user licenses needed.

Microsoft does make it easy to try out Dynamics 365 before committing to a purchase. Most of the CRM and ERP apps offer a 30-day free trial, while some, like Dynamics 365 Guide,s provide an extended 60-day evaluation period. These trials give full access to explore the features and capabilities.

Discounts may also be available for certain customers. Nonprofits can get donated and discounted licenses for many of the Dynamics 365 apps. Microsoft also runs promotions from time to time, such as a current offer bundling Sales and Customer Service together for a reduced price.

Microsoft Dynamics 365 review: Final verdict

Microsoft Dynamics 365 delivers a powerful and comprehensive CRM solution, particularly well-suited for medium to large enterprises already using other Microsoft technologies. Its tight integration with familiar tools like Office 365 and Power BI is a key strength.

Dynamics 365 earns high marks for its extensive set of features across sales, marketing, customer service, and field service. I found the AI-powered sales insights, automated workflows, and customization options especially impressive during my hands-on testing. The thoughtful, accessible user interface also helps flatten the learning curve.

However, all this functionality does come at a relatively high price point compared to some other CRM options. And despite the user-friendly design, Dynamics 365 is still a highly sophisticated platform that will require significant training to fully master. Some users have reported that the sheer breadth of capabilities can feel overwhelming.

Small businesses with basic CRM needs may find Dynamics 365 overkill — they should probably consider more lightweight alternatives like Monday or Sage. But for organizations with complex sales processes and customer lifecycles, particularly those already using Microsoft 365, Dynamics 365 is a top choice. Just be prepared to invest the time and resources needed to properly implement and learn the system.

SharpSpring CRM review 2026
1:03 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

SharpSpring is a powerful yet user-friendly marketing automation and CRM platform that caters to the needs of small to mid-sized businesses. As an all-in-one solution, it offers a solid set of features, including lead management, email marketing, social media management, and a built-in CRM at no extra cost.

SharpSpring's key strength lies in its intuitive interface, which makes it easy to create complex automation workflows without requiring extensive technical knowledge. The visual campaign builder allows marketers to design multi-step campaigns with ease, while the opportunity management and task tracking features enable sales teams to stay on top of their pipeline.

However, SharpSpring is not without its drawbacks. Some users have reported occasional glitches and slower performance compared to other platforms. Additionally, while the feature set is comprehensive, it may not be as advanced as some enterprise-level solutions. Despite these minor shortcomings, SharpSpring remains a solid choice for businesses seeking an integrated marketing automation tool with CRM features.

Sharpspring core capabilties

SharpSpring packs a powerful punch when it comes to its core CRM capabilities. At the heart of its CRM functionality is robust lead management. The platform allows you to track, score, qualify, and convert leads, giving you a 360-degree view of your prospects' journey.

A standout feature is SharpSpring's ability to de-anonymize website visitors and track their behavior, enabling deep personalization. You can tailor experiences to each lead contextually based on their interests and actions.

The CRM also excels at email management, with tools to build custom emails and automate personalized outreach at scale. You can set up targeted campaigns triggered by specific lead behaviors or statuses.

For lead capture, SharpSpring provides flexible form and landing page builders. These allow you to craft custom assets that feed prospects' information directly into the CRM. Progressive profiling helps gradually build out lead profiles over time.

I'm impressed by how SharpSpring has seamlessly integrated core CRM functionality with its marketing automation capabilities. Having both in a single platform streamlines operations and aligns sales and marketing, which is great for tightly-knit startups.

However, some long-term users indicate that it may lack a few of the more advanced features you'd find in a standalone system. For many small or midsize companies, though, SharpSpring's CRM will be more than sufficient for their use case.

Overall, SharpSpring delivers on the CRM essentials — lead management, email outreach, and custom form capture — while surrounding them with strong marketing automation. This combination makes it a compelling central revenue platform for SMBs.

How easy is Sharpspring CRM to use?

SharpSpring's user interface aims to simplify navigation and reduce the learning curve for new users. Key customization options allow the platform to adapt to various business needs and use cases.

I found SharpSpring's visual campaign builder to be very intuitive once you get oriented. However, for non-marketers or those new to marketing automation, the workflow may be a bit overwhelming at first. SharpSpring does provide an excellent knowledge base to help users get up to speed, though.

SharpSpring's onboarding is one of its standout features. You get paired with an Onboarding Specialist who guides you through training over your first 60 days. The process starts with goal-setting and expectation-setting calls. Then you move into the thick of it with platform setup, data and system integration, as well as instance configuration.

After that, SharpSpring offers a menu of 30-60 minute training sessions on key platform capabilities that can be mixed, matched, and ordered to your needs. Topics include the CRM, marketing campaigns, landing pages, forms, automation, analytics, and more.

So while the workflow UI might not be immediately intuitive for all, SharpSpring compensates with strong training and onboarding. With guidance from the onboarding team, most users seem to gain proficiency within the first couple of months.

A potential downside is the flip side of customization; it may take more time to configure the platform to your needs than a more standardized tool. But if you want that flexibility and are willing to invest some upfront effort, it pays off in the long run.

Overall, I give SharpSpring high marks for its user interface, training resources, and customization options to fit diverse business cases. With a bit of time to orient and personalized onboarding, new users can harness its power.

SharpSpring integrations

screenshot of SharpSpring app marketplace

(Image credit: SharpSpring)

SharpSpring offers a robust set of integration options to connect it with other business applications and extend its functionality. The CRM integrates with a wide variety of popular apps out of the box through its App Marketplace. Here you can find connectors for marketing tools like Facebook Lead Ads, Unbounce, Eventbrite, SurveyMonkey, and more.

I found the integration with Unbounce particularly useful, as it allows marketing leads captured on Unbounce landing pages to automatically sync into SharpSpring for follow-up. The Facebook Lead Ads integration is also handy for pulling in leads generated from social media campaigns.

For more custom integrations, SharpSpring supports popular automation platforms Zapier and Make (formerly Integromat). With these iPaaS (integration platform as a service) tools, you can connect SharpSpring to over 1000 other apps without needing to write any code. I was able to use Zapier to set up an integration that sends new leads from my website's contact form directly into SharpSpring, then creates tasks for a hypothetical sales team to reach out to.

SharpSpring also provides a full-featured REST API that allows developers to integrate the CRM with any other system. The API documentation is comprehensive, and the platform uses standard OAuth 2.0 authentication. Advanced users suggest that the API is relatively straightforward to work with when building a custom integration.

One thing I would like to see is more granular user permissions around integrations. Currently, any user can set up an integration, which could potentially lead to data being unintentionally exposed. It would be nice to have admin-level controls over what integrations and connected apps each user can access.

But in the end, SharpSpring's integration capabilities are quite strong. The combination of pre-built app connectors, iPaaS support, and a robust API means the platform can fit into most any tech stack. And based on my experience, the integrations are stable, and the data syncing between systems is reliable. SharpSpring has clearly put a lot of thought into making its CRM as extensible as possible.

How good is SharpSpring customer support?

SharpSpring provides a robust customer support experience for its CRM users. They offer a variety of channels to get help, including phone, email, and live chat support. Live chat is especially responsive and helpful for getting quick answers to questions.

The company also has a well-organized knowledge base with tutorials, training resources, and FAQs to help users self-serve and troubleshoot issues on their own. The articles are clear and include helpful screenshots. There's a handy search feature to find relevant content quickly.

However, SharpSpring could improve a few areas of its support. First, the live support channels are not 24/7 - you can generally only get real-time help during extended business hours. Off hours, you have to rely on their ticket system and wait for a response.

But, while many customers rave about the quality and friendliness of the support, some reviews mention that the first response time can occasionally be a bit slow, and complex issues may require some back and forth to fully resolve. SharpSpring doesn't publish official response time averages that I could find.

SharpSpring pricing and plans

Plan

1K Contacts

10K Contacts

20K Contacts

Agency

Enterprise

Price

$449/month

$999/month

$1,449/month

Custom pricing

Custom pricing

Best For

Small businesses needing basic automation

Medium businesses seeking comprehensive CRM features

Large businesses requiring extensive lead management

Marketing agencies managing multiple clients with diverse needs

Large enterprises needing advanced CRM with marketing automation

Features

Unlimited users

Marketing automation

Social media management

10X more contacts

Dynamic landing pages

Advanced reporting

Advanced automation

Custom integrations

Enhanced analytics

Rebrandable interface

Unlimited users

Client management tools

Advanced analytics

Custom workflows

Extensive integrations

Limitations

Limited customization options

May lack advanced integrations

Higher cost for additional onboarding

Requires a setup call for pricing and onboarding

Requires contact with SharpSpring for detailed pricing and onboarding

SharpSpring offers a simple and straightforward pricing model based on the number of contacts in your database. Their plans start at $449 per month for up to 1,000 contacts, scaling up to $999 per month for 10,000 contacts and $1,449 per month for 20,000 contacts.

One appealing aspect of SharpSpring's pricing is that all plans include unlimited users, support, training, and a dedicated onboarding specialist at no extra cost. This provides great value for growing teams that need multiple logins without incurring additional per-user fees.

SharpSpring's pricing is all-inclusive with no hidden charges or add-ons required to access advanced features. Every plan gives you its complete suite of sales and marketing automation tools. However, annual contracts are required to get the advertised monthly rates; otherwise, the month-to-month pricing is a bit higher. SharpSpring also does not publish the month-to-month costs, so you'll need to contact sales for a quote if you don't want an annual commitment.

For larger enterprises with over 20,000 contacts, SharpSpring offers custom plans tailored to your needs and scale. Again, you'll have to get in touch with their team for a personalized price quote.

While not as cheap as some entry-level CRMs, I think SharpSpring provides a good balance of robust features and affordable, predictable pricing that can scale with your business. The lack of extra charges for basics like additional users and customer support is a big plus.

But a huge downside is the lack of a free plan for solo entrepreneurs and small businesses to get started. There's also no pricing information for their month-to-month plans or enterprise tiers. More transparency would be nice.

But overall, SharpSpring's cost is reasonable for the functionality you get, especially with the generous allotments for users and support on all plans.

SharpSpring CRM review: Summary

SharpSpring is a solid, intuitive, and easy-to-use CRM solution that provides good value for small to mid-sized businesses and marketing agencies. The platform offers a robust set of features, including lead management, email marketing, social media management, and a built-in CRM at an affordable price point compared to some competitors.

Its intuitive visual campaign builder is a key selling point, which makes it easy to design multi-step automation workflows for marketing and sales. CRM functionality, while relatively limited, is also well-integrated, enabling a seamless handoff between marketing and sales.

However, SharpSpring is not without some shortcomings. While the core feature set is solid, it may fall short for companies with very advanced sales automation needs. Some users have also reported occasional performance issues and bugs.

Salesmate CRM review 2026
8:12 pm | December 18, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Salesmate is an increasingly popular CRM platform that aims to streamline and automate the sales process for businesses of all sizes. It offers an impressive array of features, with a particular focus on advanced sales automation capabilities.

A few standout features include a 360-degree contact management system to easily capture, enrich, and track leads, customizable sales pipelines and workflows, and robust email marketing tools. The automation journeys are especially powerful, allowing you to personalize customer experiences and almost completely automate the journey from lead to sale.

That said, Salesmate does have some drawbacks. It's not the most affordable CRM out there, with pricing that increases based on the number of contacts. The advanced features, while very capable, can also mean a steeper learning curve for new users. And customer support is limited on most plans. But overall, Salesmate is a compelling modern CRM for sales teams that want to leverage automation.

Salesmate core capabilties

screenshot of Salesmate CRM platform

(Image credit: Salesmate)

Salesmate packs a punch when it comes to must-have CRM capabilities. At its core, it offers robust contact management that allows you to track all interactions and activities with leads and customers in one centralized database. You can easily import contacts from various sources, enrich the data, and segment them using smart views and filters for targeted outreach.

The visual sales pipeline builder is intuitive and flexible, letting you create multiple pipelines with customized stages to match your unique sales process. As deals progress through the stages, you gain visibility into the health of your pipeline.

Sales forecasting is especially good. Reps can predict their numbers based on the likelihood of deals closing, giving management more accurate revenue projections. The built-in performance analytics are also impressive, with the ability to slice and dice data using different filters to generate insightful reports and dashboards.

Salesmate doesn't skimp on productivity boosters either. You can automate routine tasks like sending follow-up emails, setting reminders, and updating fields. Plus, the mobile app with offline access keeps road warriors in the loop at all times.

Where Salesmate really shines is its AI assistant called Sandy. You can delegate admin work to Sandy via voice or chat commands - from scheduling meetings to logging notes and follow-ups. This frees up significant time for reps to focus on selling.

The platform also ventures beyond typical CRM functionality with its marketing automation tools. You can build email campaigns, design landing pages, and create multi-step journeys to nurture leads.

Other thoughtful features include website live chat, chatbots for 24/7 lead capture and support, and a drag-and-drop newsletter builder. All these allow businesses to engage customers across channels without relying on separate point solutions.

Salesmate is an extremely well-rounded CRM that can streamline sales operations for small and midsize companies. By bringing sales, marketing, and service into a single platform, it eliminates data silos and fosters seamless collaboration. While not as complex as enterprise systems, Salesmate offers just the right mix of core and innovative features to drive productivity and revenue growth.

How easy is Salesmate CRM to use?

screenshot of Salesmate CRM platform

(Image credit: Salesmate)

Salesmate's clean and modern design makes navigating the platform a breeze, even for those new to CRMs. The customizable pipelines allow users to tailor their sales processes to their specific needs, ensuring efficient lead management and minimizing the learning curve.

Salesmate also offers robust accessibility features, such as built-in email tracking, which provides valuable insights into email interactions and enables prompt follow-up actions. The integration options are another highlight, allowing seamless connection with various third-party tools and applications, streamlining workflows, and enhancing productivity.

In my experience, Salesmate's onboarding process is smooth and straightforward, with a variety of helpful resources available, including video tutorials, webinars, and a comprehensive knowledge base. The company also provides excellent customer support, with responsive and knowledgeable representatives ready to assist users at any stage of their journey.

One particularly impressive aspect of Salesmate is the ease with which users can set up web forms to capture lead information. The process is simple and intuitive, requiring no technical expertise. This feature alone can save businesses countless hours and help them focus on what matters most – engaging with prospects and closing deals.

While the platform offers a wide range of customization options, some users might find the level of granularity a bit overwhelming at first. However, the platform's well-organized settings and clear documentation make it easy to navigate these options and tailor the CRM to specific business requirements.

Overall, Salesmate's commitment to user experience shines through in its thoughtfully designed interface, accessible features, and comprehensive support resources. With a relatively short learning curve and powerful tools at their fingertips, users can quickly become proficient in leveraging Salesmate to streamline their sales processes and drive business growth.

Salesmate integrations

Salesmate CRM offers an impressive array of pre-built integrations and connectors that allow it to seamlessly integrate with many popular business applications. The platform has native integrations with Gmail, Google Drive, Google Meet, Microsoft 365, Slack, ActiveCampaign, AWeber, BigCommerce, DocuSign, Dialpad, QuickBooks, and over 700 other apps through Zapier.

I was pleased to see that Salesmate provides a clean and well-documented API that enables developers to build custom integrations. The API allows access to core CRM data and functions like accounts, contacts, deals, activities, and more. This opens up a lot of possibilities for businesses to connect Salesmate with their existing tech stack.

For non-developers, Salesmate's integration with Zapier is a big plus. Zapier acts as a bridge, letting you connect Salesmate with thousands of the most popular apps without writing any code. You can set up automated workflows to sync data, trigger notifications, and more. Having tested a couple of Zaps myself, I can say the process is quite intuitive.

Another standout integration is with Integrately, a no-code integration platform. Integrately provides a visual interface to create complex automated processes spanning multiple apps. So you can use it to deeply embed Salesmate into your workflows without relying on developers.

In my experience, the pre-built integrations work smoothly and reliably. I didn't encounter any issues with data syncing or app connectivity. Salesmate's UI for configuring integrations is also clean and user-friendly.

One minor drawback is that compared to some other CRMs, Salesmate has a smaller number of pre-built integrations. However, the critical ones for sales and marketing are well covered. And you can always build a custom integration using the API when needed.

How good is Salesmate customer support?

In terms of customer support, I found that Salesmate provides a few key channels for users to get help. They offer 24/5 email support for all plans, with live chat also available for those who prefer the written medium.

A ticketing system allows customers to track the real-time status and progress of their support issues via both live chat and email. This gives users more visibility into how their problems are being handled.

Salesmate also provides some self-service support options. They have a knowledge base with guides and tutorials. An official user community is also available, but with most posts over a year old, the forum sees little activity.

As for the quality and responsiveness of their support, user reviews are generally positive. Several reviewers praised the helpfulness of the support team. That said, the lack of twenty-four-hour availability on weekends, even on higher plans, is a bit disappointing.

Salesmate pricing and plans

Plan

Basic

Pro

Business

Price

$23/user/month

$39/user/month

$63/user/month

Best For

Small teams with basic CRM needs

Growing businesses requiring sales automation

Established teams looking for advanced features

Features

Unlimited contacts/deals

Email marketing tools

Workflow automation

Sales automation

Custom dashboard

Team inbox

Power dialer

Team management

Increased customization

Limitations

No sales automation or team management

Limited customization options

May be costly for smaller teams

When it comes to CRM pricing, Salesmate takes a straightforward approach with four tiers to choose from. The Basic plan at $23/user/month provides essential contact and deal management features. For more advanced functionality like automation and bulk emails, the Pro plan at $39/user/month is a good bet.

Growing teams that need custom dashboards and reports can opt for the Business plan at $63/user/month. Enterprise-level pricing is also available for those needing a tailored solution.

One aspect of Salesmate's pricing that caught my attention is the built-in phone and SMS rates. You can get local or toll-free numbers starting at just $1.10 per month and purchase credits as needed for calls and texts. Having these communication tools integrated into the CRM at a reasonable cost is definitely a plus.

Before committing to a plan, Salesmate offers a 15-day free trial with full access to all features and no credit card required. I appreciate that they allow you to really put the system through its paces without limitations during the trial period. And if 15 days isn't quite enough, you can request an extension to keep evaluating.

While the pricing is generally competitive, it's worth noting a couple of things. Upgrading to a higher-tier plan will apply any unused prepaid fees to the new plan, but there are no refunds for unused accounts, partial use, or early termination. And only annual subscriptions over $500 are eligible for bank transfer payments; otherwise, it's credit card only.

But I feel Salesmate's pricing model is mostly fair and flexible enough to accommodate a variety of business needs. The monthly and annual billing options, affordable communication add-ons, and commitment-free trial are all points in its favor from a value perspective. Just be sure to carefully review the terms around upgrades and refunds to avoid any billing surprises down the line.

Salesmate CRM review: Summary

After testing SalesMate, reading its user reviews, and analyzing its pricing and documentation, I've found it to be a very capable and well-rounded CRM solution, particularly for small to midsize sales teams.

A key strength is its intuitive interface and short learning curve. Even novices can get up and running quickly. I was impressed with the visual deal pipeline, which makes it easy to track opportunities across stages. The built-in calling, power dialer, and SMS features are also standouts, enabling reps to communicate with leads without leaving the CRM.

SalesMate really shines when it comes to sales automation. You can automate lead assignment, task creation, follow-up emails, and more based on triggers. The system also ventures beyond pure CRM with basic marketing tools like email campaigns and web forms. This can help small teams streamline their tech stack.

That said, SalesMate does have some limitations. Several users noted the lack of more advanced marketing automation features you'd find in HubSpot or ActiveCampaign. Some also mentioned occasional email syncing issues. And while SalesMate offers a good set of integrations, the marketplace is smaller compared to giants like Salesforce.

HoneyBook CRM review 2026
3:47 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

HoneyBook is a comprehensive client management platform that helps small businesses streamline their operations. It combines the functionality of a CRM with invoicing, contract management, scheduling, and more into one easy-to-use package.

The CRM platform is designed to handle the full client lifecycle, from initial contact through project completion and payment. You can manage all client communication, share files and proposals, get contracts signed, send invoices, and collect payments without leaving HoneyBook.

Where this CRM really shines is its powerful automation features. You can set up customized workflows to automatically move projects forward, send reminders, and follow up with clients. This allows small teams to operate efficiently and stay on top of all their client relationships.

HoneyBook CRM core capabilities

screenshot of HoneyBook crm platform

(Image credit: HoneyBook)

HoneyBook is an accounting tool with a basic CRM, designed to enhance business operations for small businesses and solo entrepreneurs. It offers essential CRM functions like contact management, an intuitive sales pipeline, and automated workflows to reduce manual tasks.

HoneyBook also offers user-friendly contact forms, which effortlessly capture lead information and create new contacts and projects in your pipeline. Plus, it provides tools for important administrative tasks such as invoicing, contracts, and scheduling.

Its interactive smart files let you combine actions like service selection, contracts, and invoicing for a smooth client experience. Automated payment reminders help ensure timely payments. You can create professional invoices, set custom payment plans, and collect payments online through credit card or bank transfer—all within HoneyBook.

Legally vetted contract templates are customizable with project details, pricing, and e-signature options. Scheduling is managed through a personalized client portal that syncs with your Google or iCloud calendar, preventing double-bookings. All client communications are organized within the relevant project for easy reference.

While not as advanced as specialized solutions, HoneyBook offers basic tools for tracking performance insights. You can monitor key metrics like conversion rates, project value, and payment status. However, I hope that future updates will enhance the reporting functionality with more CRM-specific KPIs.

But, HoneyBook focuses primarily on client projects. It lacks traditional CRM features such as lead scoring, opportunity tracking, territory management, or sales forecasting. However, for service-based businesses, HoneyBook's workflow is ideal for managing client engagements from start to finish.

I’m also impressed by HoneyBook's mobile apps for iOS and Android, which provide full functionality for working on the go. You can send invoices, receive payments, and manage projects from anywhere. Desktop users will benefit from Gmail and Calendly integrations.

How easy is HoneyBook CRM to use?

screenshot of Honeybook crm platform

(Image credit: HoneyBook)

HoneyBook provides an intuitive and user-friendly interface that makes it easy to get up and running quickly, even for those without prior experience using a CRM. The clean, modern design is simple to navigate, with features logically organized in the left sidebar and settings accessible from the top menu.

To help new users get started, HoneyBook offers a helpful 30-minute Quick Start onboarding session that covers the key areas to focus on for setting up your account. There are also on-demand video courses available with over 50 step-by-step lessons.

I really like how the drag-and-drop pipeline tool makes it a breeze to customize your sales stages and client flow. You can easily create custom contact fields, email templates, questionnaires and contracts to streamline your processes. The visual pipeline view provides a great snapshot of where each lead/client is at.

HoneyBook also provides strong accessibility options, including a high contrast mode and the ability to navigate most of the interface using just a keyboard. The forms and client portal are mobile-responsive and look great on smaller screens.

While the breadth of features may seem overwhelming at first, most users report feeling comfortable with the core functionality after just a few hours of exploring and watching tutorials. The average time to get fully up and running seems to be around 2-4 weeks, factoring in time to thoughtfully configure your account, import data, and test your workflows.

Overall, HoneyBook is one of the most user-friendly CRM options I've come across for small businesses and freelancers. The modern design, strong customization options, and well-produced help resources make it accessible to a wide range of tech comfort levels. While it may take a few weeks to fully optimize your account, the core features can be learned in a matter of days, enabling you to start seeing the benefits quickly.

HoneyBook CRM integrations

When it comes to integrations, HoneyBook offers a solid set of capabilities that allow it to connect with the other tools small businesses rely on.

The CRM provides several pre-built integrations out of the box, including ones for QuickBooks accounting, Gmail for email, Calendly for scheduling, Facebook, and the popular automation platform Zapier. These native integrations make it easy to sync data and automate workflows between HoneyBook and these key external systems.

For custom integrations, HoneyBook also provides a full-fledged API. Developers can use the API to build integrations that allow reading and writing data between HoneyBook and virtually any other application. The company provides comprehensive API documentation and code samples to help with the integration process.

In testing out some of HoneyBook's built-in integrations, I found the data syncing between apps to be fast and reliable overall. Connecting a new app is also a straightforward process from the integrations settings page.

One potential downside is that, while HoneyBook offers a Zapier integration, it does not appear to directly integrate with some other popular iPaaS (Integration Platform as a Service) vendors like Make. However, Zapier alone enables support for thousands of integrations.

HoneyBook also provides some nice features to make managing integrations easier for non-technical users. The ability to retrieve your API key and manage 3rd-party app connections from the integrations dashboard is convenient.

Overall, HoneyBook covers the bases well in terms of supporting integrations. The combination of key direct app integrations, Zapier support, and a full API provides ample options for connecting data and workflows with external tools. While a few more iPaaS integrations would be nice to see, HoneyBook still offers solid capabilities for most small business integration needs.

How good is HoneyBook CRM support?

When it comes to customer support, HoneyBook has received mixed reviews.

The company offers live chat and email support channels, but does not provide phone support, which some customers find frustrating. Response times can vary, with some users reporting prompt and helpful replies while others have experienced delays of hours or even days to hear back, especially on weekends.

On the plus side, many users praise the friendliness and attentiveness of HoneyBook's support team when they are able to connect. The live chat tends to be the quickest way to get answers. I also found out that HoneyBook provides a fairly robust library of self-service resources, including a searchable knowledge base, tutorials, and webinars to help users troubleshoot issues on their own.

However, the quality and consistency of live support seem to be hit or miss. In my research, I came across a number of complaints about "pass-the-buck" responses and difficulty getting timely help with urgent problems. One reviewer even called it the "worst customer experience ever." Yet others rave about how HoneyBook's excellent support has made their lives easier.

Overall, HoneyBook appears to be working to provide solid customer service, with a capable and caring support staff. But the lack of live phone support and inconsistent response times are definite drawbacks compared to some other CRMs. The company could improve by expanding real-time support options and ensuring more reliable follow-up.

For many satisfied HoneyBook users, the support is good enough, and the product's benefits outweigh any frustrations. But if reliable and always-available customer service is a top priority for your business, it's worth carefully evaluating the support limitations before committing to the platform.

HoneyBook CRM pricing and plans

Plan

Starter

Essentials

Premium

Price

$19/user/month

$39/user/month

$79/user/month

Best For

New businesses, low client volume

Growing businesses, increased efficiency

Established businesses, advanced needs

Features

Unlimited clients/projects

Invoicing and payments

Basic reporting

All features from Starter plan

Automations

Scheduling tool

All features from Essentials plan

Priority support

Advanced reporting

Limitations

No automations or scheduling tool

Limited reporting capabilities

May be costly for very small businesses

HoneyBook offers three main pricing plans to fit the needs and budget of different types of businesses. The Starter plan at $16 per month, billed annually, provides the core CRM features like unlimited clients and projects, invoicing, contracts, and a client portal. This is a great entry-level option for solopreneurs just getting started with a CRM system.

For growing businesses that need more advanced features, the Essentials plan at $32 per month (billed annually) adds a lot of valuable capabilities. Automated workflows, scheduling, QuickBooks integration, and support for up to 2 team members can really streamline operations. Plus you can remove HoneyBook branding and access more robust reporting.

Larger teams will appreciate the Premium plan at $66 per month annually. It supports unlimited team members for collaboration and includes priority support, the ability to manage multiple company accounts, an onboarding specialist, and advanced reporting features.

You can start with a 7-day free trial to test out if the platform is a good fit before committing. While this is still less than the industry standard, having a free trial at all is a welcome feature that new users will appreciate.

Across all plans, you'll pay less on a monthly basis by choosing annual billing, which effectively gets you two months free compared to the month-to-month prices. Keep in mind the listed prices don't include applicable sales tax. But overall, HoneyBook's pricing is very competitive and transparent, without a lot of confusing add-ons or upcharges that some other vendors tack on.

My take is that HoneyBook provides a lot of value for the cost, especially for small businesses and self-employed professionals looking for an intuitive all-in-one system to manage their clients and business. While it may lack some of the deeper customization of pricier CRMs, the thoughtful feature set and interface you get for the price make it a compelling option in my book.

HoneyBook CRM review: Final verdict

After thoroughly evaluating HoneyBook, I've found it to be an excellent all-in-one CRM solution for small service-based businesses, freelancers, and independent professionals. The platform shines in its ability to streamline the entire client lifecycle, from initial contact to invoicing and payment.

HoneyBook's intuitive interface and robust feature set make it accessible to entrepreneurs and small teams without extensive technical expertise. The visual sales pipeline, customizable contact forms, and automated workflows allow users to efficiently manage and track all of their projects and client communication in one centralized hub.

I'm particularly impressed with HoneyBook's seamless integration of invoicing, contracts, and scheduling tools alongside traditional CRM functionality. The ability to handle essential administrative tasks like securing signatures and collecting payments without leaving the platform is a major benefit for busy small business owners and freelancers.

While larger enterprises with complex sales cycles may require more advanced CRM capabilities, HoneyBook is perfectly suited for small service providers looking for an affordable, user-friendly system to nurture leads and manage client engagements from start to finish.

Agile CRM review 2026
3:07 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Launched in 2013, Agile CRM is a comprehensive platform built for small and medium-sized businesses. By combining sales, marketing, and customer service into one integrated system, it aims to simplify operations and boost efficiency across various business processes.

When I first looked at Agile CRM, I was struck by its affordability and the range of features it offers. The CRM platform provides a free plan that supports up to 10 users, which is more generous than many of its competitors in the small business space.

However, as I dug deeper into Agile CRM's capabilities, I found that its user interface and overall user experience could be seriously improved. While the platform offers a lot of features, it's not always easy to find what you need, and the experience can feel a bit clunky compared to established CRMs.

Agile CRM core capabilities

screenshot of Agile CRM dashboard

(Image credit: Agile CRM )

Agile CRM offers a complete set of core capabilities that cover the essential functions of customer relationship management. I found the contact profiles to be quite detailed, allowing me to store and organize a wealth of information about customers and prospects. 360-degree contact views provide a holistic picture of each relationship, including communication history, deals, tasks, and more.

When you're managing leads, Agile CRM includes a lead scoring feature that automatically rates contacts based on their interactions and attributes, helping prioritize follow-ups. I appreciate the ability to create custom deal milestones and stages to match my specific sales process. The visual pipeline view makes it easy to drag and drop deals between stages and get a quick overview of the sales funnel.

I can easily see the value and probability of deals in each stage, which aids in forecasting. The system also allows for multiple pipelines to be created, which is useful for managing different products or sales processes.

Sales forecasting is adequate but not exceptional. Agile CRM's system provides basic revenue projections based on deal values and probabilities. However, I found the forecasting tools to be somewhat limited in the way they handle recurring revenue and deal probability. For small businesses with straightforward forecasting needs, it should suffice, but larger organizations may find it lacking.

Reporting in Agile CRM shows both strengths and weaknesses. The platform offers a good selection of pre-built reports covering sales, marketing, and service metrics. I also appreciate the ability to create custom reports and dashboards to track specific KPIs. However, the depth of data analysis and visualization options falls short of what some competitors offer.

Agile CRM's mobile app, available for both iOS and Android, provides a seamless experience for managing contacts, deals, and tasks on the go. I found the app to be responsive and well-designed, offering most of the core functionality of the desktop version. The ability to access and update CRM data from anywhere is very useful for field sales and remote work.

Unlike some CRM systems that treat marketing as an afterthought, Agile CRM offers robust tools for email marketing, landing page creation, and campaign management. I was impressed by the drag-and-drop campaign builder, which allows for the creation of multi-step marketing workflows. The system includes ticketing, knowledge base, and customer feedback tools, allowing businesses to manage customer support directly within the CRM.

But perhaps most interestingly, Agile CRM offers gamification features to motivate sales teams. While not a core CRM function, I found this to be an interesting addition that can help drive engagement and performance among sales reps. The system allows for the creation of contests and leaderboards based on various sales metrics.

How easy is Agile CRM to use?

Screenshot of Agile CRM deals dashboard

(Image credit: Agile CRM)

Agile CRM balances functionality and simplicity, mainly targeting small businesses. I found the dashboard clean, intuitive, and minimalistic — which avoids overwhelming new users. There's a prominent left-side menu for quick access to contacts, deals, and marketing, pretty standard for a CRM.

A drag-and-drop interface makes navigation even easier. It's particularly impactful when using the marketing automation module, where creating multi-step workflows is made significantly easier through visual campaign builders.

But the learning curve for Agile CRM can vary depending on your familiarity with CRMs. There are lots of customization options, so you can tailor the interface to your specific needs. This includes the ability to create custom fields, modify layouts, and set up personalized dashboards with custom KPIs. But while these options enhance flexibility, they can also add complexity for users who are less technically inclined.

For accessibility, Agile CRM supports keyboard navigation and has readable font sizes. But, I didn't find any mentions of screen reader compatibility or advanced accessibility options in the documentation.

Onboarding and training resources are available, though they may not be as comprehensive as those offered by some larger providers. Agile CRM provides a knowledge base, video tutorials, and webinars to help users get started. However, I also found that the depth of these learning resources varies from one topic to another.

I like how Agile CRM aids in the learning process with context-sensitive help. As users navigate through different sections of the software, relevant help articles and tips are often displayed, providing guidance at the point of need. This can reduce the time spent searching for information, accelerating adoption.

Despite the positives, however, many users have reported that certain aspects of the software feel clunky or dated compared to more modern CRMs. Agile's attempt to pack a wide range of features into a single platform sometimes results in a less polished user experience.

Agile CRM integrations

Agile CRM offers solid integration capabilities, allowing users to connect the platform with a wide array of third-party applications and services. There are three ways you can do this: using pre-built connectors for various applications, through an iPaaS vendor like Zapier or Make, or by building custom integrations using the API.

Agile offers direct connections to popular business tools across various categories, including email services like Gmail and Office 365, social media platforms such as Twitter and LinkedIn, and ecommerce solutions like Shopify and WooCommerce. These are quick to set up and easy to modify.

Agile CRM integrates with web tracking and form integration tools, which is great for improving customer engagement. You can also plug into various telephony services, including Twilio and RingCentral.

For users requiring connections beyond the native integrations, Agile CRM provides support for multiple iPaaS vendors. Through Zapier, users can connect Agile CRM to over 1,000 more SaaS applications, enabling complex automation workflows across multiple platforms. Support is also available for Make (Integromat) and Webhooks.

Agile CRM also offers an open API, which provides developers the ability to create custom integrations to extend the platform's functionality. API documentation appears comprehensive, allowing for deep integration with external systems and powerful custom widgets within the interface.

During my testing, I found that data syncing with third-party platforms was mostly reliable. Agile CRM supports real-time and scheduled syncing options for most integrations, allowing users to choose the most appropriate method for their needs.

But while Agile CRM's integration features are generally strong, I did notice some limitations. The depth of integration can vary significantly between different connected apps. Some integrations offer solid two-way synchronization, while others may be more limited in scope.

How good is Agile CRM support?

Agile CRM provides a varied approach to customer support, combining live assistance with self-service options. Email support is clearly the main live support channel. Plus, there's a strong self-service resource ecosystem to help new users get acclimated to the CRM.

Email support system is fairly responsive, although response times can differ. In my research, I found that most users claim to receive initial replies within 24 hours, which is acceptable but not outstanding in the industry. More complex issues often take longer to resolve, sometimes requiring several days of communication.

Phone support is also available, even if not easily accessible. Usual support hours are 09:00 am to 05:00 pm EST, with additional scheduling options also available. But the real problem is the availability of agents, which can make it difficult to get urgent assistance.

Agile CRM makes up for limited live support options with a strong self-service ecosystem. The knowledge base is comprehensive and well-organized, covering topics from basic setup to advanced features. Articles are generally clear, often enhanced with screenshots or step-by-step guides.

In addition to the knowledge base, Agile CRM provides video tutorials and webinars. These resources are especially helpful for users who prefer interactive learning. The tutorials cover various platform aspects, from initial setup to advanced features, offering a solid foundation for new users and a reference for experienced ones.

A community forum enables users to engage with each other, share experiences, and offer solutions to common problems. While evaluating Agile CRM, I observed active participation from both users and staff on the forum, which seems to serve as a feedback channel and a support resource.

User testimonials about support quality are mixed. Some users commend the helpfulness and patience of support staff, especially for complex issues. However, other testimonials indicate inconsistencies in support quality, with some users frustrated by response times or the depth of assistance.

Agile CRM pricing and plans

Plan

Free

Starter

Regular

Enterprise

Price

$0/user/month

$8.99/user/month

$29.99/user/month

$47.99/user/month

Best For

Individuals or very small teams just getting started with a CRM.

Small businesses looking for an affordable all-in-one CRM solution.

Growing businesses that need advanced marketing automation and customer support features.

Large enterprises requiring unlimited contacts, custom reporting, and dedicated support.

Features

Basic contact management

Deal tracking

Email campaigns

2-way email integration

Marketing automation

Helpdesk

Custom deal tracks

Advanced automation workflows

Social media monitoring

Unlimited contacts

Custom reporting

Dedicated account rep

Limitations

Limited to 1,000 contacts and 1 campaign workflow.

Caps at 10,000 contacts and 5 campaign workflows.

Supports up to 50,000 contacts and 10 campaign workflows.

Higher price point may not be suitable for smaller businesses.

Agile CRM employs a tiered subscription-based pricing model, offering four distinct plans to cater to businesses of varying sizes and needs. The pricing structure is designed to scale with the growth of a company, starting with a free plan and progressing through increasingly feature-rich paid tiers.

At the entry-level, Agile provides a Free plan that supports up to 10 users and 1,000 contacts. This plan includes basic CRM features such as contact management, deal tracking, and limited marketing automation capabilities. While the free tier is generous compared to many competitors, I found that it primarily serves as an extended trial, allowing users to get a feel for the system before committing to a paid plan.

The Starter plan, priced at $8.99 a user per month, marks the beginning of the paid offerings. It increases the contact limit to 10,000 and introduces additional features like two-way email integration, custom deal milestones, and social monitoring. This plan provides good value for small businesses looking to expand their CRM capabilities beyond basic contact management.

Moving up the ladder, the Regular plan is priced at $29.99 per user per month with annual billing. This tier supports up to 50,000 contacts and includes more advanced features such as marketing automation, custom deal tracks, and mobile marketing. The plan seems to strike a balance between functionality and cost, making it suitable for growing small to medium-sized businesses.

At the top end, the Enterprise plan is offered at $47.99 per user per month with annual billing. This plan provides unlimited contacts and access to the full suite of Agile CRM features, including call recording, custom reporting, and role-based access control. While the Enterprise plan is the most expensive, it offers the most comprehensive set of tools for businesses with complex CRM needs.

There’s a significant discount offered for annual billing across all paid plans. The savings range from 33% to 40% compared to monthly billing, which could be a substantial incentive for businesses to commit to longer-term subscriptions. Agile CRM also offers volume discounts for businesses requiring a large number of user licenses, though the exact terms of these discounts are not publicly disclosed.

As for trials, Agile CRM provides a 14-day free trial of their paid plans, allowing users to test the full feature set before making a purchase decision. This trial period, combined with the free plan, gives potential customers ample opportunity to evaluate the system's fit for their business needs.

Agile CRM review: Final verdict

Agile CRM’s key strengths are its affordability and scalability. Its pricing model is designed to attract businesses at various stages of growth, with a generous free plan and competitive paid tiers. It’s also very feature-rich, with interesting additions like sales gamification and multi-step automation.

However, Agile has a dated interface that’s in serious need of an uplift. While the advanced features are nice to have, the clunkiness involved in their execution makes them less loved by most users. Still, it’s easy enough to use, with some accessibility features thrown in for good measure. I’d have loved to see more live support options, though, especially given the outdated nature of the UX.

Overall, I recommend Agile CRM for small to medium-sized businesses looking for an affordable CRM with a ton of features. It’s not the most intuitive, but it's still easy enough to use. With the amount of training resources available, user adoption shouldn’t be a major issue.

ACT! CRM review 2026
2:08 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ACT! CRM, launched in 1987, is one of the oldest names in customer relationship management. It offers tools for small and medium businesses to manage customers, sales, and marketing. Interestingly, ACT! provides cloud and on-premises options, catering to both productivity- and security-focused businesses.

In my review, I found ACT! CRM to be a lot more than just a CRM platform. Like a few other small business platforms, it includes features for automating sales, marketing, and customer service. It also gives a complete view of customer interactions, helping businesses track data, manage sales, and run targeted campaigns.

Flexibility is a key advantage of ACT!. The platform allows rigorous customization to fit specific business needs. Its adaptability, along with its solid reputation, makes this a top choice for small and medium-sized businesses.

ACT! CRM core capabilities

Act CRM opportunities dashboard

(Image credit: ACT! CRM )

ACT! CRM has a long-standing reputation as a leading contact management tool. Its records are very detailed, allowing users to store information like notes, documents, and interaction history in one place.

Lead management is strong, helping users track potential sales from initial contact to closure. The customizable sales process allows businesses to align stages with their unique sales methods, benefiting companies with specific workflows. A visual sales pipeline view helps users project revenue, adjust strategies, and prioritize efforts. Contextually-relevant metrics provide quick insights into pipeline health, aiding sales managers in making informed decisions.

For sales forecasting, ACT! has solid functionality, though it may lack the depth of some enterprise CRMs. Users can create forecasts based on opportunity data, closure probability, and historical performance. This suffices for most small to medium businesses, though more complex needs may find it limiting.

Reporting has improved significantly. ACT! Insight offers interactive dashboards for individual, team, and business performance metrics. The range of over 50 pre-configured reports covers sales, marketing, and business health KPIs. Users can also create custom reports, providing deeper data insights.

ACT! also offers a companion app for iOS and Android. The app provides access to key contact details, activities, and some dashboard metrics on the go. While it lacks full desktop functionality, it covers essential needs for field sales and remote work.

Beyond the usual CRM features, ACT! offers tools for creating and managing email marketing campaigns, including a template editor and response tracking. Useful for small businesses looking to streamline operations.

Custom tables also allow users to manage industry-specific data alongside standard CRM information. ACT! also syncs with popular platforms like Microsoft Outlook, Google products, and social media channels like LinkedIn and Facebook, creating a seamless workflow.

But while ACT! has a solid core, some users may find the interface less modern compared to newer CRM solutions. Its software has evolved from its contact management roots, but some legacy aspects remain. Still, it's a good platform with strong customization features that could serve niche and security-focused small businesses well.

How easy is ACT! CRM to use?

When it comes to ease of use, ACT! CRM offers a mixed experience. Its interface is functional but feels somewhat outdated compared to modern CRMs. When I first logged in, I had to slowly adjust to the information-dense layout, which can be overwhelming for new users.

A dashboard displays various widgets with crucial information like daily tasks, open opportunities, and sales pipelines. Navigation is handled through a left sidebar that lists all CRM features, providing quick access to different modules.

However, the top menu adds to the interface's overall complexity. It took me around 30-60 minutes to become comfortable with the layout and navigation, which aligns with feedback from other users about the software's learning curve.

ACT! offers robust customization options, allowing users to tailor the software to their specific business needs. Its flexibility is a significant advantage for businesses with unique workflows. However, making these customizations isn't always intuitive and requires technical know-how.

Accessibility features are present but not particularly advanced. ACT! offers basic screen reader compatibility and keyboard navigation but lacks sophisticated accessibility options found in newer CRMs.

On the positive side, ACT! provides comprehensive onboarding and training resources. It includes helpful tutorial videos, a knowledge base, and webinars to assist new users in getting up to speed. The "Welcome Links" on the dashboard, which provide quick access to uploading, importing, and learning about the CRM, was a nice touch.

Available for both iOS and Android devices, the mobile app offers a more streamlined and user-friendly interface compared to the desktop version. I found adding new opportunities or contacts to be much more intuitive on the mobile app, even if it's more limited in functionality.

Overall, ACT! CRM’s ease of use is hampered by an outdated interface and a sometimes overwhelming amount of information. For businesses willing to invest the time in training and setup, however, it can be a powerful tool.

ACT! CRM integrations

Screenshot of ACT CRM Additional tools

(Image credit: ACT! CRM )

ACT! CRM offers a powerful set of integration capabilities, balancing between pre-built integrations and the flexibility to create custom ones.

The ACT! Marketplace serves as the central hub for the integrations, offering a wide array of pre-built connectors categorized by function, such as sales and marketing, business productivity, social media, ecommerce, back office, and customer service.

I particularly appreciated the seamless integration with Microsoft Office suite, including Outlook, which allows for effortless synchronization of emails, contacts, and calendar events. For users of Google Workspace, ACT! also offers solid integrations with Gmail, Google Calendar, and Google Contacts.

ACT! also support Zapier, a no-code automation platform that lets you build custom integrations without technical knowledge. This opens up lots of possibilities for connecting ACT! with hundreds of other web applications. During my testing, I was able to create several Zaps (automated workflows) that connected ACT! with tools like Slack for notifications and Trello for project management.

For more advanced users and developers, ACT! provides a comprehensive API. API documentation is well-structured and easily accessible through the ACT! developer portal. It follows REST principles and uses JSON for data exchange, making it relatively easy for developers to create custom integrations or extend the functionality of ACT!.

ACT! also offers a feature called Web API, which allows for more direct integration with web-based applications. This can be particularly useful for businesses with custom web applications or those looking to embed ACT! functionality into their existing web platforms. While powerful, I found that leveraging the Web API requires more technical expertise compared to using pre-built integrations or Zapier.

In terms of data syncing performance, ACT! generally performs well. During my tests, most integrations maintained near real-time synchronization with minimal latency. However, I did notice occasional delays with some third-party integrations, particularly during peak usage times.

How good is ACT! CRM support?

ACT! CRM provides a multi-faceted approach to customer support, offering users various channels to seek assistance. During my evaluation, I found that the quality and accessibility of support resources were generally good, although there were some areas where improvements could be made.

Phone support is available during standard business hours. Response times are reasonable with an average wait time of about 5-10 minutes. Support representatives are knowledgeable about the product. However, it's worth noting that phone support is only available to customers on higher-tier plans, which may be a drawback for smaller businesses.

All users have access to email support. Simple queries are typically answered within 24 hours, while more complex issues sometimes took up to two days for a response. The quality of the email responses is generally good, with clear explanations and step-by-step instructions.

Something that ACT! falls short in is the lack of live chat support. Many users prefer the immediacy of chat for quick questions or troubleshooting, especially when most competitors offer robust chat support options.

ACT! makes up for this somewhat with its extensive self-service resources. Its knowledge base is comprehensive and well-organized, covering a wide range of topics from basic setup to advanced features. I found the search function to be particularly useful, quickly surfacing relevant articles based on keywords. It also includes a good selection of video tutorials.

ACT! CRM's community forum is another valuable resource for users. It's active and well-moderated, with both company staff and experienced users contributing to discussions. ACT! also offers regular webinars and training sessions, which serve as both educational resources and indirect support channels.

In terms of resolution times for support tickets, my experience and research suggests that the company performs adequately but not exceptionally. Simple issues are often resolved within 1-2 business days, but more complex problems can take longer, sometimes up to a week.

User testimonials regarding ACT!'s support quality are mixed. Many users praise the knowledge and helpfulness of the support staff, particularly for phone support. However, some users express frustration with longer wait times for email support and the occasional need to escalate issues to get them resolved.

ACT! CRM pricing and plans

Plan

Premium Cloud

Premium Desktop

Premium Cloud w/ Desktop Sync

Price

$30/user/month

$37.50/user/month

$40/user/month

Best For

Small businesses needing cloud-based CRM with basic marketing features

Businesses preferring on-premises CRM solution with advanced customization

Organizations requiring both cloud and desktop access with data synchronization

Features

Comprehensive contact management

Basic marketing automation

Cloud-based accessibility

Advanced customization options

Robust offline capabilities

On-premises data control

Cloud and desktop access

Data synchronization

Combined cloud-desktop benefits

Limitations

Limited advanced marketing features without addons

Requires IT resources for maintenance and updates

Higher cost may not justify benefits for all users

ACT! CRM offers a straightforward pricing structure with two main plans: ACT! Premium Cloud and ACT! Premium Desktop. There’s also a third plan that brings together the best of both worlds into a single costlier subscription.

The ACT! Premium Cloud plan is priced at $30 per user per month when billed annually. This cloud-based option provides the core CRM functionality along with basic marketing automation features. It offers good value for small to medium-sized businesses that need a comprehensive CRM solution without the hassle of on-premises deployment.

For those who prefer an on-premises solution, ACT! offers the Premium Desktop plan at $37.50 per user per month, billed annually. This higher price point reflects the additional costs associated with self-hosting and maintenance. It provides more control over data and customization, which could be beneficial for businesses with specific security or compliance requirements.

A third plan, ACT! Premium Cloud w/ Desktop Sync, offers a hybrid deployment option for modern businesses who prefer to have an additional layer of security. It lets you create an on-premise backup of your cloud CRM, ensuring redundancy in case of an attack or breach.

ACT!'s pricing includes basic marketing automation features in both plans, providing additional value for smaller businesses. But for more advanced marketing capabilities, ACT! offers additional Marketing Automation plans. These range from $79 to $399 per user per month, billed annually. While these plans significantly increase the overall cost, they provide sophisticated features like advanced campaign management and lead scoring.

ACT! also offers several add-ons that can impact the final pricing. These include enhanced support ($10 per user per month), custom tables ($10 per user per month), additional cloud storage ($5 per month), and SMS messaging capabilities ($19 per month).

A potential drawback I noticed is the lack of a free plan. Many competing CRM solutions offer a basic free tier, which can be beneficial for very small businesses or for those wanting to test the system extensively before committing. ACT! does provide a 14-day free trial, which is sufficient for a basic evaluation of the software, but it may not be enough time for a thorough assessment in a real business environment.

ACT! CRM review: Final verdict

ACT! is a feature-rich incumbent that has successfully adapted to the changing CRM landscape over its long history. Its comprehensive contact management, powerful sales tools, and integrated marketing features make it a compelling choice for small to medium-sized businesses looking for an all-in-one CRM.

The software's strength lies in its flexibility, offering both cloud-based and on-premises deployment options. This, combined with extensive customization capabilities, allows businesses to tailor the platform to their specific needs. However, the somewhat dated interface and steeper learning curve may be deterrents for those seeking a more modern, instantly intuitive solution.

While ACT! may not be the fastest-growing or most innovative CRM on the market, it's well-suited for companies with complex contact management needs or those looking to integrate their sales and marketing efforts within a single platform. It's also a great choice for businesses in regulated industries with complex data security needs.

Idea Spectrum Realtime Landscaping Pro 2025 review
2:12 pm | December 15, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Many software packages and services let you design the perfect house, complete with plumbing, electrics, furniture, and more. Some even go further and expand their canvas to allow you to design the surrounding landscape.

Idea Spectrum Realtime Landscaping Pro 2025 does things differently, focussing primarily on the landscape itself, and its features and quite impressive. it's easily one of the best landscape design software tools around - as long as you own a Windows PC, the only platform it supports.

  • You can download Realtime Landscaping Pro from Idea Spectrum by clicking here.

Realtime Landscaping Pro 2025: Pricing and plans

Realtime Landscaping Pro 2025 during our review

Fine tune your design with numerous changeable parameters (Image credit: Idea Spectrum )
  • Far from the cheapest landscaping software out there, but at least you own it outright: no subscription deals, plus you can download a trial version to check it out

Idea Spectrum deserves praise for not treating their software as a service they can let out. Instead, you need to purchase Realtime Landscaping Pro outright - the old fashioned way - for $279. This is quite refreshing in this day and age. Yes, you have to pay more upfront, but that’s one less rental you have to deal with every month.

Additionally, you can upgrade from a previous version: Pro owners of versions 2011 to 2023 can do so for $129, whereas Plus owners from 2011 to 2025 have to pay $149 to get the latest version of Pro.

If you wish to try the software out for yourself, you can also download a free trial which limits some of the features, but will give you a good feel for what’s on offer.

  • Score: 3.5/5

Realtime Landscaping Pro 2025: Interface

Realtime Landscaping Pro 2025 during our review

Design your home in minutes thanks to the help of one of Realtime Landscaping Pro’s handy wizards (Image credit: Idea Spectrum )
  • A clean, easy to understand interface, with multiple views and handy wizards to speed up the design process

Realtime Landscaping Pro is designed for you to work in a 3D environment. Should you prefer to focus on a 2D space, Idea Spectrum also offers ‘Realtime Landscaping Photo’ as an alternative.

The interface is very standard: all your tools can be found on a sidebar to the left, with all the objects you can add being located at the top, broken down by category, such as Terrain, Water Features, Utilities, and Building (yes, you can add buildings to your design; you just can’t venture into them). The left side of the interface is your Inspector, showing all of a selected object’s changeable parameters.

Since you can’t explore the inside of the house, you’d be forgiven for thinking the options available for designing the outside might be limited. Although a lot is automated for you, you have a heck of a lot of customisation capabilities. From setting up the structure, to adding windows, guttering, lights, it’s pretty much all there. Plus you can change the types of material, their colour, the wall heights, the pitch of the roof, etc. Everything you need to make a building look great - from the outside. You also have the ability to add ‘window facades’ that make it seem like your house has an interior when looking through the windows.

There are three separate views at your disposal, all accessible via buttons, lower left of the interface: ‘Plan’ is a top-down view - selected by default; ’Perspective’, allows you to see elevation and work in a 3D environment, which we found helped us design better. The third view is called ‘Walkthrough’, and is really there for you to peruse your creation using your mouse and keyboard. As the project is rendered in high quality, there is no way to alter it in that view.

On the whole, the interface is clear, and easy to understand, giving you a large canvas in the centre of the interface to design your project. Should you feel at a loss, Idea Spectrum offers a series of online tutorials to help you familiarise yourself with what’s on offer.

In order to facilitate the design process further, Realtime Landscaping Pro comes with various wizards. One is used for creating houses, as mentioned above, but others are also available to quickly create landscapes, decks, ponds, accents and swimming pools. The concept is very simple: choose a template, place it onto your project and more often than not, you’re done. These templates are fully customisable of course, to help them blend in more perfectly with your landscape.

  • Score: 4/5

Realtime Landscaping Pro 2025: Planting

Realtime Landscaping Pro 2025 during our review

You’ve got over 6,000 plants to choose from, and customize to suit your needs (Image credit: Idea Spectrum )
  • An unbelievable inventory of plants which you can customise, choose their size, and set their look. You also have control over the time of day, and season. Your customisation options are as impressive as the number of plants available

Software designed to recreate an outdoor environment should be well stocked when it comes to flora, and this is exactly what Realtime Landscaping Pro offers. You have at your disposal over 6,000 plants, subdivided by category such as Annuals, Succulent, Tropical, etc, to make it easier to find what you’re after. But with so many to choose from, you’ll be grateful for that handy search field as well!

But that’s not all: you get to choose plants ideal for the geographical location you’re designing in - or not - the choice is completely up to you, as you add trees and shrubs that can look great together, but might not survive in the real world. You also get to choose each plant’s age, which mostly just alters their height, as well as the season you’re working in. This is set for your overall design, but you can also supersede that choice for each plant individually if you’re looking for an unusual and striking look, such as having plants displaying their spring appearance, next to others in the fall. Essentially, you can be as realistic and accurate as you please, or as fanciful as you desire.

This level of control extends to the weather, time of day, season, and even the phase of the moon. All of this is available through the ‘Settings’ menu.

You’ll find that each category has a ‘Currently Used’ section, which allows you to reuse objects currently in your project, elsewhere. This only works on your current project though. Should you wish to use the same plants in multiple projects, that’s where the ‘Favourites’ section comes in, making it easy to locate items once, and use them again and again in future works.

  • Score: 5/5

Realtime Landscaping Pro 2025: Objects, people, and animation

Realtime Landscaping Pro 2025 during our review

Change the weather and time of day to suit your needs (Image credit: Idea Spectrum )
  • You also have a large list of materials, objects and people to further refine your design, and bring your creation to life with a few fun animations

Plants are but the start of your designing journey. Realtime Landscaping Pro also contains a generous library of 3D objects, from lawn furniture, to cars, as well as a wealth of materials you can use for your walls, driveways, and more.

But what we particularly enjoyed was how you can bring your design to life through animation. Water can shimmer, and fountains flow, for instance. But people - and even animals - can be animated as well. Some can walk, others jog, and a few even swim. Set a path for them to follow and they’ll repeat their action on a loop. Even those sitting or lying around will have some kind of animation set for them, like a head tilt, or a hand movement. All of these help your creation come to life when exploring it in Walkthrough.

Speaking of Walkthrough, you’re able to create movies meandering through your project, although you don’t actually control the movement through your keyboard and mouse, but rather by setting a path for the camera to follow. You can even connect it to an Oculus Rift.

As it stands, this software is very versatile with a wealth of features. It’s simple enough for casual users to have fun with, yet versatile enough for professional use, creating your dream garden, virtually, complete with seasons, and fun animations.

  • Score: 4/5

Should I buy Realtime Landscaping Pro?

Realtime Landscaping Pro 2025 during our review

Set up a video path around your project to create a movie of your design (Image credit: Idea Spectrum )

Buy it if...

You’re looking for a detailed landscaping tool with a wealth of features to help you design the project of your (or your clients’) dreams.

Don't buy it if...

You don’t fancy playing with so many features that you can get lost in the minutia, and you find the animations superfluous and creepy.

For more design tools, we've reviewed the best architecture software and the best interior design software.

Design.com logo maker review
8:32 pm | November 7, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

Ever fancied having a graphic design team at your fingertips to help your business with branding, marketing and reach, but can’t afford to hire more people? How about a customizable AI service instead? This is what the amazingly named “design.com" aims to offer (incredible that URL was still available).

Design.com: Pricing & plans

Design.com interface during our review

(Image credit: Design.com // Future)
  • Barely any free templates, but at least you can try all the tools before choosing a subscription plan

Although you can explore all of what Design.com has to offer, and experiment with all of its tools to your heart’s content, you’ll find this service is primarily a paid one. Sure, you’ll spot the odd free design here and there, discernible by a ‘free’ moniker top left of a template’s thumbnail, but sadly, those are few and far between.

When it comes to choosing a paid tier to suit your needs, I found the choices to be somewhat confusing, as the plans on offer differ depending on the services you’re using.

For instance, working in the logo section will bring up ‘Premium Logo Pack’ or ‘Premium Logo Pack + Website’, ranging from €3 to €6 per month, billed annually (paying on a month by month basis is considerably more expensive: from €9 to €14).

However, if you come from the YouTube Banner, Instagram Post or T-Shirt sections, say, you only have one option: ‘Premium Account’, for €5 a month billed annually, or €9 on a month by month basis, yet both ‘Premium Account’ and ‘Premium Logo Pack’ allow you to edit posts, logos and more… Why the discrepancy, in tier name and cost, depending on which service you start from?

I must note that over the days I spent experimenting with this service, these options changed: there used to be three different tiers coming from the logo service, and two from the others, so it might be possible that they will have changed again once you try the service out for yourself.

Design.com: Categories & templates

Design.com interface during our review

(Image credit: Design.com // Future)
  • A wealth of different categories, with hundreds of templates for each. It’s very easy to navigate through them all.

Design.com certainly is feature packed. It’s a logo maker, sure, but it also offers you the ability to create business cards, posters, flyers, banners for YouTube and LinkedIn, Facebook and Instagram posts and stories, email signatures, entire websites, T-shirts, and more.

The platform's focus is on allowing AI to do the bulk of the work for you, with customizations available further down the line if they’re needed. The aim here is to offer you a design so good, you don’t need to do anything to it, except insert your business's info.

The way it works is incredibly simple: at the top of the page is a menu-bar, broken down by category, with options within each category being quite vast. If this feels too clinical for you, scroll down the main page instead to browse through a list of the most common services, with big friendly images and description of what to expect.

Remember: the vast majority of the templates will have to be paid for. Only a handful are available for free, and as you’d expect, they won’t be the flashiest, nicest looking ones. Still, free is free. You’re also able to explore and customize all templates, even the premium ones, as you only get to the paywall when you’ve finalized your design, giving you a good opportunity to try out every feature.

If you’re on the lookout for a free logo and don’t fancy scrolling through the long list hoping to find the handful of free templates available, click here to see the free designs and not the premium ones.

Design.com: Choices

Design.com interface during our review

(Image credit: Design.com // Future)
  • So many choices increases the odds you’ll find the perfect AI creation for you. You’re given a few basic customization options, with the more in-depth alterations saved for another part of the service

Looking through Design.com’s vast choices can be overwhelming, although the developers have gone to great lengths to keep the results focused on what you’re looking for.

To make this work, once you’ve selected the type of service you’re after (be it a poster, website, post, business card, logo, etc), you’ll need to enter a list of keywords so the website’s AI can get to work. There are exceptions to this, like the Business Card or Logo sections, for instance, which request your business name instead.

If you have a logo already designed, you can upload it at the same time, and it’ll be integrated into the results.

Once you click on the big blue ‘Start Now’ button, you’ll be instantly given dozens of variations based on your business name and/or keywords. Actually scratch that: that’s just the first page: scroll down to the bottom and you’ll find hundreds of additional pages waiting for you, which means you have thousands of templates to choose from, which you can narrow down with a selection of filters, additional keywords and searches.

Click on the one you like best to select it and be taken to the next steps, which include changing the template’s default colours, altering the text (or let AI write something for you), and finally select a layout from a choice of six, if the original one wasn’t to your liking.

If this is as much editing as you have the time or inclination for, click on Download to claim your prize… or so I might’ve hoped. I’ve already covered that most templates aren’t free, but if you’re working on one that is, you'll have to jump through a lot of hoops to get it. I lost count of how many pages offering me special (paid) deals I had to skip through in order to finally be able to download my file.

Design.com: Customization & export

Design.com interface during our review

(Image credit: Design.com // Future)
  • The level of customization is high, giving you full control over your creation - although that’s solely reserved for paying customers. As for exporting your work, the number of options on offer is broad.

Keeping it simple is great and a very useful timesaver, but if you have specific ideas not reflected by the AI results, you’ll be pleased to learn these designs are fully customisable, although be aware this feature is for paying customers only.

You have access to the full layout, being able to move and resize and even rotate any object present on the template. You can even bring in new shapes and clip art should you want to.

Altering an item’s colour is just a click away, you have full control over text boxes, from style, to format, to font. It’s all fun and easy to use. If you’re familiar with Canva, you’ll feel right at home here.

Whether you customized your layout or not, now’s the time to download it. The choices you have are refreshingly vast, and this also applies to the free templates you might elect to use.

Being able to download the full design is a given, but you also have the option of exporting a version with a transparent background, or to just get the icon, solely grab the text, or turn the whole creation into greyscale. You even have a choice of format, from JPG, PNG, SVG, EPS or PDF.

This level of choice is most welcome as it can allow people to edit the design further elsewhere, should they want to.

Should I buy Design.com?

Buy it if...

You’re looking for a service that uses AI to generate designs for your business at a fraction of what it would cost to maintain a creative team. There’s a handful of free templates, as well as reasonable subscription rates to gain access to all templates and full customization control.

Don't buy it if...

You want total creative control over your designs without AI input. And the free options feel pretty meagre compared to the more lavish premium templates.

For more options, we've tested and reviewed the best logo makers and the best free logo makers.

Xodo PDF Studio desktop PDF editor review
2:58 pm | October 20, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

Last year, I reviewed Xodo, an excellent online PDF editor well worth checking out (you can read my review here). But did you know Xodo also offer a desktop version of their service for Macs, Windows and Linux?

After testing some of the best PDF editors and best free PDF editors, I was keen to see how the downloadable Xodo PDF Studio desktop version compares to its online counterpart, as well as other big players in the PDF space like Acrobat.

Xodo PDF Studio: Pricing & plans

  • A choice of subscription or perpetual licence is always welcome, and should be praised. The free trial is very short, so run the tests you need quickly to decide if it’s worth paying for

Whether you opt for Xodo’s online service or its desktop version, it’ll cost you the same if you opt for a yearly contract (which would be the equivalent of around $10 a month per license). Choose to pay on a month by month basis, and the value changes to $13 online, and $20 for the desktop version.

If you’re sick to the back teeth of subscriptions, Xodo have you covered, offering you a perpetual licence for the Desktop app, for $240 per seat.

Curious about the service but don’t want to financially commit just yet? Then grab their 3-day free trial. All its features are unlocked and hopefully three days should give you enough time to check out the software, and decide if it’s right for you or not.

You can check it out over on the official Xodo website by clicking here.

  • Pricing & plans: 4/5

Xodo PDF Studio: Interface

Xodo Desktop PDF Editor during our review

(Image credit: Xodo // Future)
  • Offering multiple ways of accessing the same tool is a very good thing… only the way the app’s menubar is setup could be given a little more love

Launch Xodo and you’ll find the interface to be… fine. It doesn’t scream ‘modern design’, nor does it bask in unwanted 90s nostalgia. It’s just… ok. All the tools and icons you need are located at the top of the window, in a basic black and blue minimalist style. It’s fine, really. It’s just not… that appealing.

What is a nice touch however, is that the first time you launch the app, it will automatically open a PDF which explains what its interface does. and where to find what you need. Full marks for that.

You’ll find the tools are accessible in multiple ways. For instance, by default, those you see are from the ‘Home’ menu, and pretty much all the ones you need are there, from selecting text, to searching inside the document, adding a comment, highlighting a section, even editing the PDF’s content, and adding shapes, among others.

However, above these large icons is a thin menu bar, which lets you focus on specific categories of tools, even though you can also access most of them from ‘Home’ already. For instance, if you want to add a comment, in ‘Home’, click on the ‘Comment’ icon to reveal a drop down list bearing multiple options. But if you were to click on ‘Comment’ in the thin menu bar instead, those icons are replaced with a new set, showing you all those that were in that drop down list we just saw.

It’s all the same tools, just available in different ways. It can get a tad confusing, especially as the selected menu in that thin menu bar only has a subtle blue line underneath it, which can be easy to miss, which can make you wonder why the icon you’re after isn’t displayed… until you realise you’re in the wrong menu.

Mac users have a third option, through the system’s own menu bar, from which you can also select all the tools you need. Don’t get me wrong: options are good, and being able to access the same tool in different ways is a good design decision… I just wish the app’s selected menu was at least more prominently highlighted to reduce possible confusion.

  • Interface: 4/5

Xodo PDF Studio: Tools

Xodo Desktop PDF Editor during our review

(Image credit: Xodo // Future)
  • Numerous tools, all incredibly easy to use, even if their layout at first can feel awkward

To start using the tools, take a quick trip to the ‘File’ menu to open an existing document, either from your computer, or directly through one of various online storage services, such as OneDrive, DropBox, GoogleDrive, or Xodo’s very own XodoDrive. This is also the place where you can create a new document, either from scratch, or by importing various files, like images, a scanned file, collate multiple files into one, or convert docs from MS Office or AutoCAD.

Once you’ve got a document loaded up, you’re free to annotate and alter it to your heart’s content. It’s actually pretty easy to make notes, highlight, draw on the PDF itself, add shapes to mask areas (although redaction is a much better tool for that should the info be sensitive and not to be divulged - Xodo supports this feature too).

Reordering pages and deleting some is a cinch and done through the left sidebar, but perhaps the most exciting option is the ability to edit the very existing content of a PDF.

Xodo Desktop PDF Editor during our review

Some tools, like Extract, do allow versatility, letting you reorder and rotate pages (Image credit: Xodo // Future)

This is not a feature that is available from all PDF applications - in fact, it’s usually seen as one of the most advanced features, and not every app that includes it does a good job of it, making editing more of a chore than it should be.

I’m pleased to report that the Xodo Desktop App excels at editing existing content. When that tool is activated, you’ll see a faint blue rectangle surrounding the various text and image boxes in your document. Click on one to select it and move it around, or once selected, click inside the text box to alter its existing content, using the exact same font and size as the original. Now it doesn’t work like a word processor or a desktop publishing application: you can’t link text boxes together and make your copy flow from one to the next. This is for minor edits, and changes that don’t require having to go back to the original document and make alterations from there instead. But with those limitations in mind, for a PDF editing tool, it works fantastically well.

Xodo Desktop PDF Editor during our review

(Image credit: Xodo // Future)

The only tool I thought was superfluous was the Snapshot, which as its name suggests, allows you to take a screenshot of a selected part of the PDF you’re working on. Sure, you have the option of selecting its format (PNG, JPEG, TIFF or GIF), or send it straight to a printer - which is novel - but every computer has screenshotting capabilities built-in, so why bother using that one? But that’s a minor quibble.

All in all, despite its icon design or tool organisation which could do with a little love, the Xodo Desktop App is an excellent PDF editor which makes it easy to perform even tricky tasks.

  • Tools: 4.5/5

Should I buy the Xodo PDF Studio desktop app?

Xodo Desktop PDF Editor during our review

(Image credit: Xodo // Future)

Buy it if...

You’re looking for a desktop PDF editor (ideal for increased security over an online service), with a boatload of tools that are easy to use, and includes well implemented, powerful advanced features.


Don't buy it if...

You only need to make a few changes to a PDF, like delete a page, or reorder another, but all the other tools Xodo has is just overkill for your needs.

For more productivity tools, we tested the best free PDF readers, the best PDF reader for Mac, and the best PDF readers on Android.

Next Page »