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SharpSpring CRM review 2026
1:03 pm | December 19, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

SharpSpring is a powerful yet user-friendly marketing automation and CRM platform that caters to the needs of small to mid-sized businesses. As an all-in-one solution, it offers a solid set of features, including lead management, email marketing, social media management, and a built-in CRM at no extra cost.

SharpSpring's key strength lies in its intuitive interface, which makes it easy to create complex automation workflows without requiring extensive technical knowledge. The visual campaign builder allows marketers to design multi-step campaigns with ease, while the opportunity management and task tracking features enable sales teams to stay on top of their pipeline.

However, SharpSpring is not without its drawbacks. Some users have reported occasional glitches and slower performance compared to other platforms. Additionally, while the feature set is comprehensive, it may not be as advanced as some enterprise-level solutions. Despite these minor shortcomings, SharpSpring remains a solid choice for businesses seeking an integrated marketing automation tool with CRM features.

Sharpspring core capabilties

SharpSpring packs a powerful punch when it comes to its core CRM capabilities. At the heart of its CRM functionality is robust lead management. The platform allows you to track, score, qualify, and convert leads, giving you a 360-degree view of your prospects' journey.

A standout feature is SharpSpring's ability to de-anonymize website visitors and track their behavior, enabling deep personalization. You can tailor experiences to each lead contextually based on their interests and actions.

The CRM also excels at email management, with tools to build custom emails and automate personalized outreach at scale. You can set up targeted campaigns triggered by specific lead behaviors or statuses.

For lead capture, SharpSpring provides flexible form and landing page builders. These allow you to craft custom assets that feed prospects' information directly into the CRM. Progressive profiling helps gradually build out lead profiles over time.

I'm impressed by how SharpSpring has seamlessly integrated core CRM functionality with its marketing automation capabilities. Having both in a single platform streamlines operations and aligns sales and marketing, which is great for tightly-knit startups.

However, some long-term users indicate that it may lack a few of the more advanced features you'd find in a standalone system. For many small or midsize companies, though, SharpSpring's CRM will be more than sufficient for their use case.

Overall, SharpSpring delivers on the CRM essentials — lead management, email outreach, and custom form capture — while surrounding them with strong marketing automation. This combination makes it a compelling central revenue platform for SMBs.

How easy is Sharpspring CRM to use?

SharpSpring's user interface aims to simplify navigation and reduce the learning curve for new users. Key customization options allow the platform to adapt to various business needs and use cases.

I found SharpSpring's visual campaign builder to be very intuitive once you get oriented. However, for non-marketers or those new to marketing automation, the workflow may be a bit overwhelming at first. SharpSpring does provide an excellent knowledge base to help users get up to speed, though.

SharpSpring's onboarding is one of its standout features. You get paired with an Onboarding Specialist who guides you through training over your first 60 days. The process starts with goal-setting and expectation-setting calls. Then you move into the thick of it with platform setup, data and system integration, as well as instance configuration.

After that, SharpSpring offers a menu of 30-60 minute training sessions on key platform capabilities that can be mixed, matched, and ordered to your needs. Topics include the CRM, marketing campaigns, landing pages, forms, automation, analytics, and more.

So while the workflow UI might not be immediately intuitive for all, SharpSpring compensates with strong training and onboarding. With guidance from the onboarding team, most users seem to gain proficiency within the first couple of months.

A potential downside is the flip side of customization; it may take more time to configure the platform to your needs than a more standardized tool. But if you want that flexibility and are willing to invest some upfront effort, it pays off in the long run.

Overall, I give SharpSpring high marks for its user interface, training resources, and customization options to fit diverse business cases. With a bit of time to orient and personalized onboarding, new users can harness its power.

SharpSpring integrations

screenshot of SharpSpring app marketplace

(Image credit: SharpSpring)

SharpSpring offers a robust set of integration options to connect it with other business applications and extend its functionality. The CRM integrates with a wide variety of popular apps out of the box through its App Marketplace. Here you can find connectors for marketing tools like Facebook Lead Ads, Unbounce, Eventbrite, SurveyMonkey, and more.

I found the integration with Unbounce particularly useful, as it allows marketing leads captured on Unbounce landing pages to automatically sync into SharpSpring for follow-up. The Facebook Lead Ads integration is also handy for pulling in leads generated from social media campaigns.

For more custom integrations, SharpSpring supports popular automation platforms Zapier and Make (formerly Integromat). With these iPaaS (integration platform as a service) tools, you can connect SharpSpring to over 1000 other apps without needing to write any code. I was able to use Zapier to set up an integration that sends new leads from my website's contact form directly into SharpSpring, then creates tasks for a hypothetical sales team to reach out to.

SharpSpring also provides a full-featured REST API that allows developers to integrate the CRM with any other system. The API documentation is comprehensive, and the platform uses standard OAuth 2.0 authentication. Advanced users suggest that the API is relatively straightforward to work with when building a custom integration.

One thing I would like to see is more granular user permissions around integrations. Currently, any user can set up an integration, which could potentially lead to data being unintentionally exposed. It would be nice to have admin-level controls over what integrations and connected apps each user can access.

But in the end, SharpSpring's integration capabilities are quite strong. The combination of pre-built app connectors, iPaaS support, and a robust API means the platform can fit into most any tech stack. And based on my experience, the integrations are stable, and the data syncing between systems is reliable. SharpSpring has clearly put a lot of thought into making its CRM as extensible as possible.

How good is SharpSpring customer support?

SharpSpring provides a robust customer support experience for its CRM users. They offer a variety of channels to get help, including phone, email, and live chat support. Live chat is especially responsive and helpful for getting quick answers to questions.

The company also has a well-organized knowledge base with tutorials, training resources, and FAQs to help users self-serve and troubleshoot issues on their own. The articles are clear and include helpful screenshots. There's a handy search feature to find relevant content quickly.

However, SharpSpring could improve a few areas of its support. First, the live support channels are not 24/7 - you can generally only get real-time help during extended business hours. Off hours, you have to rely on their ticket system and wait for a response.

But, while many customers rave about the quality and friendliness of the support, some reviews mention that the first response time can occasionally be a bit slow, and complex issues may require some back and forth to fully resolve. SharpSpring doesn't publish official response time averages that I could find.

SharpSpring pricing and plans

Plan

1K Contacts

10K Contacts

20K Contacts

Agency

Enterprise

Price

$449/month

$999/month

$1,449/month

Custom pricing

Custom pricing

Best For

Small businesses needing basic automation

Medium businesses seeking comprehensive CRM features

Large businesses requiring extensive lead management

Marketing agencies managing multiple clients with diverse needs

Large enterprises needing advanced CRM with marketing automation

Features

Unlimited users

Marketing automation

Social media management

10X more contacts

Dynamic landing pages

Advanced reporting

Advanced automation

Custom integrations

Enhanced analytics

Rebrandable interface

Unlimited users

Client management tools

Advanced analytics

Custom workflows

Extensive integrations

Limitations

Limited customization options

May lack advanced integrations

Higher cost for additional onboarding

Requires a setup call for pricing and onboarding

Requires contact with SharpSpring for detailed pricing and onboarding

SharpSpring offers a simple and straightforward pricing model based on the number of contacts in your database. Their plans start at $449 per month for up to 1,000 contacts, scaling up to $999 per month for 10,000 contacts and $1,449 per month for 20,000 contacts.

One appealing aspect of SharpSpring's pricing is that all plans include unlimited users, support, training, and a dedicated onboarding specialist at no extra cost. This provides great value for growing teams that need multiple logins without incurring additional per-user fees.

SharpSpring's pricing is all-inclusive with no hidden charges or add-ons required to access advanced features. Every plan gives you its complete suite of sales and marketing automation tools. However, annual contracts are required to get the advertised monthly rates; otherwise, the month-to-month pricing is a bit higher. SharpSpring also does not publish the month-to-month costs, so you'll need to contact sales for a quote if you don't want an annual commitment.

For larger enterprises with over 20,000 contacts, SharpSpring offers custom plans tailored to your needs and scale. Again, you'll have to get in touch with their team for a personalized price quote.

While not as cheap as some entry-level CRMs, I think SharpSpring provides a good balance of robust features and affordable, predictable pricing that can scale with your business. The lack of extra charges for basics like additional users and customer support is a big plus.

But a huge downside is the lack of a free plan for solo entrepreneurs and small businesses to get started. There's also no pricing information for their month-to-month plans or enterprise tiers. More transparency would be nice.

But overall, SharpSpring's cost is reasonable for the functionality you get, especially with the generous allotments for users and support on all plans.

SharpSpring CRM review: Summary

SharpSpring is a solid, intuitive, and easy-to-use CRM solution that provides good value for small to mid-sized businesses and marketing agencies. The platform offers a robust set of features, including lead management, email marketing, social media management, and a built-in CRM at an affordable price point compared to some competitors.

Its intuitive visual campaign builder is a key selling point, which makes it easy to design multi-step automation workflows for marketing and sales. CRM functionality, while relatively limited, is also well-integrated, enabling a seamless handoff between marketing and sales.

However, SharpSpring is not without some shortcomings. While the core feature set is solid, it may fall short for companies with very advanced sales automation needs. Some users have also reported occasional performance issues and bugs.

For a relatively cheap device, the I found the Alldocube IWork GT Ultra is an impressively specified Intel 2-in-1 tablet
8:15 pm | December 18, 2025

Author: admin | Category: Computers Gadgets Pro | Comments: Off

Alldocube IWork GT Ultra: 30-second review

The Alldocube IWork GT Ultra is a 2-in-1 Windows tablet designed to deliver a blend of portability, performance, and versatility for both professional and personal use. At its core, the device is powered by the Intel Core Ultra 5 125H processor, which features a hybrid architecture with 4 performance cores, 8 efficient cores, and 2 low-power efficient cores, totalling 18 threads. This configuration ensures robust multitasking capabilities and efficient power consumption, making it suitable for demanding productivity tasks as well as everyday computing.

Equipped with 16GB of LPDDR5 memory and a useful 1TB PCIe SSD, this device provides ample storage and swift data access. The GPU in this CPU generation is the integrated Intel Arc Graphics, making it suitable for creative work, media consumption, and light gaming.

In terms of connectivity, the IWork GT Ultra is well-optioned with one USB 3.0 Type-A port, two USB 3.1 Type-C ports (supporting charging) and a 5-pin magnetic PogoPin keyboard interface. Wireless connectivity is provided by Bluetooth 5.2 and Wi-Fi 6, ensuring fast and reliable network access.

The device features a robust magnesium-aluminium alloy chassis, weighing only 850g and less than 1cm in thickness. This makes it highly portable without compromising on durability. The battery is rated at 42.72Wh, supporting Type-C PD100W fast charging for extended use on the go.

Additional features include dual digital microphones, dual speakers, front and rear 5MP cameras (the rear with autofocus), and essential sensors such as a gravity sensor and Hall effect sensor. The IWork GT Ultra ships with Windows 11 Home, though it could run Windows 11 Pro or Linux, easily.

While Alldocube isn’t a familiar brand, the hardware is professionally designed and assembled, and as this is a recent Intel platform, it should be fully compatible with Windows and its apps.

The only technical caveat to this machine, and something I cover later in the review, is how long it lasts on battery, which is a little disappointing. That’s the one thing stopping the Alldocube IWork GT Ultra from being one of our choices for best business laptops.

Alldocube IWork GT Ultra: Price and availability

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • How much does it cost? From £700, €800
  • When is it out? Available now
  • Where can you get it? Amazon in most European countries

Often, 2-in-1 laptops are initially available only in the USA and maybe China before becoming more widely available. But this one is available via the global website for Europe via Amazon in Belgium, France, Germany, Italy, the Netherlands and Spain.

You can buy this machine in Europe, and I did notice that ordering it from the German Amazon, it was possible to set my address in the UK, so it's probably purchasable in any part of Europe. The UK cost is £703.50, and the EU cost is €799.99.

While Alldocube does have a store as part of the US Amazon.com, this machine isn’t on that currently. I suspect that tariffs have impacted the potential pathway for this product to come to the USA.

And, Alldocube has regional websites for China, Russia and South Korea. I should mention that Intel customers aren’t supposed to ship systems containing Intel processors to Russia, at this time. Together with AMD, they have been litigated against in Texas for “willful ignorance” that allowed US semiconductors into Russian and Iranian weapons.

For a machine with this specification, the price is extremely aggressive, and you would be lucky to find a branded system with this capability for less than £1000.

  • Value: 4/ 5

Alldocube IWork GT Ultra: Specs

Category

Specification

Processor

Intel Core Ultra 5 125H Performance-cores: 4 Efficient-cores: 8 Low Power Efficient-cores: 2 Total Threads: 18 Base/Turbo Frequency: 1.2GHz/4.5GHz (Performance), 700MHz/3.6GHz (Efficient), 700MHz/2.5GHz (Low Power Efficient) Cache: 18MB Intel® Smart Cache Lithography: Intel 4

Graphics

Intel Arc Graphics Max Dynamic Frequency: 2.2GHz

Memory

16GB LPDDR5

Storage

1TB PCIe SSD

Operating System

Windows 11 Home

Display

13-inch IPS Resolution: 2560×1600 Aspect Ratio: 16:10 Refresh Rate: 60Hz Pixel Density: 232PPI Contrast: Typ. 1100:1, Min. 900:1 Color Gamut: Typ. 70%, Min. 65% Brightness: Typ. 500 cd/?, Min. 450 cd/? Touch: 10-point incell full lamination Stylus: Supports 4096-level USI pressure-sensitive pen

Camera

Front: 5MP Rear: 5MP (autofocus)

Audio

Dual Digital Microphones Dual Speakers

Wireless

Bluetooth 5.2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax, 2.4GHz+5GHz)

Sensors

Gravity sensor Hall effector

Ports

1 × USB 3.0 Type-A 2 × USB 3.1 Type-C (full-function, Type-C PogoPin: 5-pin magnetic keyboard interface

Battery

11.67V/3660mAh (42.72Wh) smart battery Type-C PD100W power adapter

Body

Magnesium-aluminium alloy

Dimensions

Height: 300.57mm Width: 195.56mm Thickness: 9.89mm

Weight

850g

Alldocube IWork GT Ultra: Design

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Elegant engineering
  • Noisey fan
  • Zero upgrades

I recall when various pieces of classic Apple hardware were launched, and fans of that brand declared that only that company could make and design that level of quality. Except Apple didn’t make those items, and the Alldocube IWork GT Ultra is a decent example of how Chinese factories can turn out things just as well-crafted as anything with a fruit logo on it when the need arises.

While not quite the absolute best quality, the IWork GT Ultra is a beautifully engineered 2-in-1 system which can operate as a 13-inch tablet or with its flexible keyboard cover, a laptop.

The only caveat is that, like the original Microsoft Surface machines, the flexible keyboard makes it practically impossible to type with it balanced on your lap, irrespective of what rabid Microsoft marketing people insist.

This machine apes the Surface considerably, except it doesn’t try to oversell its capabilities, and it's significantly cheaper. For those interested in a comparable Surface, the Surface Pro 10 for Business does have the series 2 Core Ultra processor and Thunderbolt ports, but you will be spending more than double the cost of the iWork GT Ultra, and that’s for a machine with only 256GB of storage.

One of the evident changes of this design for Alldocube’s engineers was heat dissipation, because on the top and side of the tablet are vents, and it does get warm in use and while charging. Under duress, the fan can also be on the noisy side.

The one edge without vents is the bottom, where the flexible keyboard attaches. I’ve had plenty of 2-in-1 systems where the keyboard will detach at the slightest encouragement, but this design with two engaging lugs stays put neatly.

The keyboard is USB, and the pogo pins along that interface connect it effectively when the two are brought together.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

Connectivity on this tablet design is predictably limited, with only three USB ports and no HDMI out or LAN ports. Two of the ports are USB 3.2 Gen 2 USB-C, and the other USB-A port is Gen 1. It would have been nice to have had USB4, but given the price point, I’m not surprised that wasn’t included.

With Gen 2 ports, you can add LAN and HDMI out, but note that one of these ports is required for charging.

The big disappointment, which isn’t uncommon in tablet designs, is that there’s no obvious way to get inside this system, which rules out any memory or storage upgrades. I suspect that the memory is soldered, but a removable panel to get to the M.2 module would have been helpful. Therefore, the maximum memory this system will ever have is 16GB, and should the 1TB storage fail, the system is junk, unless you are a ninja with a spudger.

While I can’t directly confirm the maker of the SDD, or how the drive is connected, so trying to open it to replace that module would be an act of desperation.

  • Design: 4 / 5

Alldocube IWork GT Ultra: Hardware

  • Intel Core Ultra 5 125H
  • Intel Arc Graphics
  • 28 PCIe Lanes

This machine uses the Intel Core Ultra 5 125H processor, from the first generation of Core Ultra models that were released in December 2023.

The thinking behind these chips was to make Intel king of power efficiency, while not bothering so much about performance. And they succeeded in dramatically improving laptop battery life, but they were technically slower than the Intel 13th Gen silicon they replaced. Since then, these Meteor Lake designs have been superseded by the second generation, where Intel tried to rebalance the performance and efficiency equation.

In the Core Ultra 5 125H design, there are only four performance cores, and only those cores support hyperthreading. The other Efficient-cores (8) and Low Power Efficient-cores (2) do not have hyperthreading, giving a total of 18 potential threads. Many demanding applications ignore the Efficient-cores, since getting threads to sync and not waiting for slower cores is inherently inefficient.

One good thing about this platform is that it has Arc Graphics, a reworking of the Xe architecture from its Iris Xe era. This implementation of Arc Graphics has seven Xe cores and can deliver 10 TOPS (int8) performance for AI processing. This isn’t very different from what the replacement Core Ultra 5 135H offers, since the Arc in that chip only adds an extra Xe core to make 8, and increases the execution units from 112 to 128, TMUs from 56 to 64 and ROPs from 24 to 32.

For typical office graphics requirements, the Arc Graphics in the Core Ultra 5 125H is more than adequate, unless you are trying to use dedicated CAD or develop AI models.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

The best aspect of the Core Ultra 5 125H is its 28 PCIe lanes, but unfortunately, in this system, more of those lanes go unused. All of the USB probably uses less than a couple of PCIe Gen 4 lanes, and the storage uses a maximum of four lanes. Even with WiFi and Bluetooth, probably twenty of these lanes never see any traffic.

This is why the Core Ultra 5 125H has been popular in Mini PC designs, since those can use the lanes for Thunderbolt and multiple storage devices, but here they’re largely superfluous.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

Another strong aspect of this hardware is the display, which isn’t something I’d usually call out on a low-cost solution.

This 13-inch IPS panel has a natural resolution of 2560×1600 and a brightness of 500 cd/㎡m², which is probably the highest resolution you might practically want in a screen of this size.

Its colour accuracy isn’t amazing, so I wouldn’t recommend this to anyone working with exacting hues, but it's bright, and the 10-point touch sensor is configured for a 4096-level USI pressure-sensitive pen. There wasn’t a pen in my review model, but I have noticed that some of the retailers selling them do include this item.

Overall, the specification of the IWork GT Ultra is better than the price might suggest, although some of the better aspects, like the PCIe lanes, are largely moot.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Hardware: 4 / 5

Alldocube IWork GT Ultra: Performance

Laptops

Alldocube IWork GT Ultra

Asus Expertbook

CPU

Intel Core Ultra 5 125H

Intel Core Ultra 5 226V(Engineering Sample)

Cores/Threads

14C 18T

8C/8T

TPD

28W

17W

RAM

16GB LPDDR5X

16GB DDR5 (8x 2GB)

SSD

1TB Brand Unknown

512 GB Samsung MZVL8512HELU

Graphics

Intel Arc GPU

Intel Arc GPU

NPU

Intel NPU (11 TOPS)

Intel NPU (40 TOPS)

3DMark

WildLife

16,267

13,247

FireStrike

5607

6273

TimeSpy

2638

3047

Steel Nomad.L

2156

1908

CineBench24

Single

89

113

Multi

378

520

Ratio

4.25

4.59

GeekBench 6

Single

2163

2543

Multi

9923

9881

OpenCL

28337

25163

Vulkan

26454

27541

CrystalDIsk

Read MB/s

7062

5035

Write MB/s

6397

2804

PCMark 10

Office

5979

6137

Battery

6h 23m

18h 18m

Battery

Whr

42.72

50

PSU

100W

100W

WEI

Score

8.2

8.3

It was difficult to find another laptop in my data collection that used a similar platform, so I chose to offer the Asus Expertbook, a machine that uses a more recent Intel Core Ultra 5 226V processor. However, the Asus hardware is significantly more expensive.

What’s interesting is that the Asus Expertbook was clearly calibrated for the best possible battery life, whereas the Alldocube IWork GT Ultra was oriented more to raw performance.

A significant change that Intel executed between the Core Ultra 5 125H and Intel Core Ultra 5 226V was that the latter chip has no hyperthreading at all, reducing the thread count to eight, four each from the performance and efficiency cores.

The end result is that the Core Ultra 5 226V performs well at single-thread operations and better in multithreading, but it doesn’t push its Arc Graphics GPU as hard.

But the parts of this data that tell the most revealing story are those to do with power consumption, and that’s not good news for the IWork GT Ultra. Admittedly, the iWork GT Ultra has less battery, just 42.72 Whr, but the running time of the expert book is almost three times as long, with only 50 Whr.

Therefore, if you can’t guarantee a place to recharge during a working day, then the Expertbook is a much better proposition. The recharging of the expert book was also slower than it might have been, recovering just 24% of capacity in 30 minutes.

In short, the IWork GT Ultra is fine for the short sprint, but not ideal for the long haul.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Performance: 4 / 5

Alldocube IWork GT Ultra: Final verdict

If it weren’t for the lacklustre battery life, this would be a system I’d strongly recommend. The need to carry a power pack or the PSU with you undermines the ultra-lightweight profile of this machine.

That one rather critical point aside, this is an excellent piece of equipment if an Intel Series 1 processor, 16GB of RAM and 1TB of storage work for your use.

The inspiration for the IWork GT Ultra is obviously the Microsoft Surface, and it does a decent job of offering a workable solution if you like that concept.

I do hope that Alldocube now makes an Intel Core Ultra Series 2 or modern AMD Ryzen version, and brings the power efficiency that is the Achilles heel of this device.

Should you buy a Alldocube IWork GT Ultra?

Value

An affordable option for ultra portable

4 / 5

Design

No upgrades and limited ports, but a terrific display

4 / 5

Hardware

A Core Ultra Series 1 CPU and GPU with plenty of power

4 / 5

Performance

A decent processor and GPU, but battery life is limited

4 / 5

Overall

Not ideal for a working day on battery, but an affordable option

4 / 5

Buy it if...

You need a cheap 2-in-1
The true strengths of this design are that it is only 800g, and it's a reasonably powerful laptop. The downsides are the limited ports and battery life. With a limited budget, this could be made to work.

You are on a tight budget
For the money, this is a decent laptop with some nice features and a good hardware platform, and at a price that doesn't get you much these days.

Don't buy it if...

You like upgrades
There are no possible upgrades here, at all. What the machine comes with is what it has.View Deal

You need good battery life
The battery life of this machine isn't good, mostly because it doesn't have a large battery, and the system is set up for performance.

For more productivity machines, we reviewed the best laptops for work and gaming and the best laptops for working from home.

For a relatively cheap device, the I found the Alldocube IWork GT Ultra is an impressively specified Intel 2-in-1 tablet
8:15 pm |

Author: admin | Category: Computers Gadgets Pro | Comments: Off

Alldocube IWork GT Ultra: 30-second review

The Alldocube IWork GT Ultra is a 2-in-1 Windows tablet designed to deliver a blend of portability, performance, and versatility for both professional and personal use. At its core, the device is powered by the Intel Core Ultra 5 125H processor, which features a hybrid architecture with 4 performance cores, 8 efficient cores, and 2 low-power efficient cores, totalling 18 threads. This configuration ensures robust multitasking capabilities and efficient power consumption, making it suitable for demanding productivity tasks as well as everyday computing.

Equipped with 16GB of LPDDR5 memory and a useful 1TB PCIe SSD, this device provides ample storage and swift data access. The GPU in this CPU generation is the integrated Intel Arc Graphics, making it suitable for creative work, media consumption, and light gaming.

In terms of connectivity, the IWork GT Ultra is well-optioned with one USB 3.0 Type-A port, two USB 3.1 Type-C ports (supporting charging) and a 5-pin magnetic PogoPin keyboard interface. Wireless connectivity is provided by Bluetooth 5.2 and Wi-Fi 6, ensuring fast and reliable network access.

The device features a robust magnesium-aluminium alloy chassis, weighing only 850g and less than 1cm in thickness. This makes it highly portable without compromising on durability. The battery is rated at 42.72Wh, supporting Type-C PD100W fast charging for extended use on the go.

Additional features include dual digital microphones, dual speakers, front and rear 5MP cameras (the rear with autofocus), and essential sensors such as a gravity sensor and Hall effect sensor. The IWork GT Ultra ships with Windows 11 Home, though it could run Windows 11 Pro or Linux, easily.

While Alldocube isn’t a familiar brand, the hardware is professionally designed and assembled, and as this is a recent Intel platform, it should be fully compatible with Windows and its apps.

The only technical caveat to this machine, and something I cover later in the review, is how long it lasts on battery, which is a little disappointing. That’s the one thing stopping the Alldocube IWork GT Ultra from being one of our choices for best business laptops.

Alldocube IWork GT Ultra: Price and availability

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • How much does it cost? From £700, €800
  • When is it out? Available now
  • Where can you get it? Amazon in most European countries

At the time of review, you can get this from the official Alldocube website - click the 'Buy' button and it'll show links to a host of European Amazon sites, including Amazon.de.

I did notice that ordering it from the German Amazon, it was possible to set my address in the UK, so it's probably purchasable in any part of Europe. The UK cost is £703.50, and the EU cost is €799.99.

While Alldocube does have a store as part of the US Amazon.com, this machine isn’t on that currently. I suspect that tariffs have impacted the potential pathway for this product to come to the USA.

And, Alldocube has regional websites for China, Russia and South Korea. I should mention that Intel customers aren’t supposed to ship systems containing Intel processors to Russia, at this time. Together with AMD, they have been litigated against in Texas for “wilful ignorance” that allowed US semiconductors into Russian and Iranian weapons.

For a machine with this specification, the price is extremely aggressive, and you would be lucky to find a branded system with this capability for less than £1000.

  • Value: 4/ 5

Alldocube IWork GT Ultra: Specs

Category

Specification

Processor

Intel Core Ultra 5 125H Performance-cores: 4 Efficient-cores: 8 Low Power Efficient-cores: 2 Total Threads: 18 Base/Turbo Frequency: 1.2GHz/4.5GHz (Performance), 700MHz/3.6GHz (Efficient), 700MHz/2.5GHz (Low Power Efficient) Cache: 18MB Intel® Smart Cache Lithography: Intel 4

Graphics

Intel Arc Graphics Max Dynamic Frequency: 2.2GHz

Memory

16GB LPDDR5

Storage

1TB PCIe SSD

Operating System

Windows 11 Home

Display

13-inch IPS Resolution: 2560×1600 Aspect Ratio: 16:10 Refresh Rate: 60Hz Pixel Density: 232PPI Contrast: Typ. 1100:1, Min. 900:1 Color Gamut: Typ. 70%, Min. 65% Brightness: Typ. 500 cd/?, Min. 450 cd/? Touch: 10-point incell full lamination Stylus: Supports 4096-level USI pressure-sensitive pen

Camera

Front: 5MP Rear: 5MP (autofocus)

Audio

Dual Digital Microphones Dual Speakers

Wireless

Bluetooth 5.2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax, 2.4GHz+5GHz)

Sensors

Gravity sensor Hall effector

Ports

1 × USB 3.0 Type-A 2 × USB 3.1 Type-C (full-function, Type-C PogoPin: 5-pin magnetic keyboard interface

Battery

11.67V/3660mAh (42.72Wh) smart battery Type-C PD100W power adapter

Body

Magnesium-aluminium alloy

Dimensions

Height: 300.57mm Width: 195.56mm Thickness: 9.89mm

Weight

850g

Alldocube IWork GT Ultra: Design

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Elegant engineering
  • Noisey fan
  • Zero upgrades

I recall when various pieces of classic Apple hardware were launched, and fans of that brand declared that only that company could make and design that level of quality. Except Apple didn’t make those items, and the Alldocube IWork GT Ultra is a decent example of how Chinese factories can turn out things just as well-crafted as anything with a fruit logo on it when the need arises.

While not quite the absolute best quality, the IWork GT Ultra is a beautifully engineered 2-in-1 system which can operate as a 13-inch tablet or with its flexible keyboard cover, a laptop.

The only caveat is that, like the original Microsoft Surface machines, the flexible keyboard makes it practically impossible to type with it balanced on your lap, irrespective of what rabid Microsoft marketing people insist.

This machine apes the Surface considerably, except it doesn’t try to oversell its capabilities, and it's significantly cheaper. For those interested in a comparable Surface, the Surface Pro 10 for Business does have the series 2 Core Ultra processor and Thunderbolt ports, but you will be spending more than double the cost of the iWork GT Ultra, and that’s for a machine with only 256GB of storage.

One of the evident changes of this design for Alldocube’s engineers was heat dissipation, because on the top and side of the tablet are vents, and it does get warm in use and while charging. Under duress, the fan can also be on the noisy side.

The one edge without vents is the bottom, where the flexible keyboard attaches. I’ve had plenty of 2-in-1 systems where the keyboard will detach at the slightest encouragement, but this design with two engaging lugs stays put neatly.

The keyboard is USB, and the pogo pins along that interface connect it effectively when the two are brought together.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

Connectivity on this tablet design is predictably limited, with only three USB ports and no HDMI out or LAN ports. Two of the ports are USB 3.2 Gen 2 USB-C, and the other USB-A port is Gen 1. It would have been nice to have had USB4, but given the price point, I’m not surprised that wasn’t included.

With Gen 2 ports, you can add LAN and HDMI out, but note that one of these ports is required for charging.

The big disappointment, which isn’t uncommon in tablet designs, is that there’s no obvious way to get inside this system, which rules out any memory or storage upgrades. I suspect that the memory is soldered, but a removable panel to get to the M.2 module would have been helpful. Therefore, the maximum memory this system will ever have is 16GB, and should the 1TB storage fail, the system is junk, unless you are a ninja with a spudger.

While I can’t directly confirm the maker of the SDD, or how the drive is connected, so trying to open it to replace that module would be an act of desperation.

  • Design: 4 / 5

Alldocube IWork GT Ultra: Hardware

  • Intel Core Ultra 5 125H
  • Intel Arc Graphics
  • 28 PCIe Lanes

This machine uses the Intel Core Ultra 5 125H processor, from the first generation of Core Ultra models that were released in December 2023.

The thinking behind these chips was to make Intel king of power efficiency, while not bothering so much about performance. And they succeeded in dramatically improving laptop battery life, but they were technically slower than the Intel 13th Gen silicon they replaced. Since then, these Meteor Lake designs have been superseded by the second generation, where Intel tried to rebalance the performance and efficiency equation.

In the Core Ultra 5 125H design, there are only four performance cores, and only those cores support hyperthreading. The other Efficient-cores (8) and Low Power Efficient-cores (2) do not have hyperthreading, giving a total of 18 potential threads. Many demanding applications ignore the Efficient-cores, since getting threads to sync and not waiting for slower cores is inherently inefficient.

One good thing about this platform is that it has Arc Graphics, a reworking of the Xe architecture from its Iris Xe era. This implementation of Arc Graphics has seven Xe cores and can deliver 10 TOPS (int8) performance for AI processing. This isn’t very different from what the replacement Core Ultra 5 135H offers, since the Arc in that chip only adds an extra Xe core to make 8, and increases the execution units from 112 to 128, TMUs from 56 to 64 and ROPs from 24 to 32.

For typical office graphics requirements, the Arc Graphics in the Core Ultra 5 125H is more than adequate, unless you are trying to use dedicated CAD or develop AI models.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

The best aspect of the Core Ultra 5 125H is its 28 PCIe lanes, but unfortunately, in this system, more of those lanes go unused. All of the USB probably uses less than a couple of PCIe Gen 4 lanes, and the storage uses a maximum of four lanes. Even with WiFi and Bluetooth, probably twenty of these lanes never see any traffic.

This is why the Core Ultra 5 125H has been popular in Mini PC designs, since those can use the lanes for Thunderbolt and multiple storage devices, but here they’re largely superfluous.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)

Another strong aspect of this hardware is the display, which isn’t something I’d usually call out on a low-cost solution.

This 13-inch IPS panel has a natural resolution of 2560×1600 and a brightness of 500 cd/㎡m², which is probably the highest resolution you might practically want in a screen of this size.

Its colour accuracy isn’t amazing, so I wouldn’t recommend this to anyone working with exacting hues, but it's bright, and the 10-point touch sensor is configured for a 4096-level USI pressure-sensitive pen. There wasn’t a pen in my review model, but I have noticed that some of the retailers selling them do include this item.

Overall, the specification of the IWork GT Ultra is better than the price might suggest, although some of the better aspects, like the PCIe lanes, are largely moot.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Hardware: 4 / 5

Alldocube IWork GT Ultra: Performance

Laptops

Alldocube IWork GT Ultra

Asus Expertbook

CPU

Intel Core Ultra 5 125H

Intel Core Ultra 5 226V(Engineering Sample)

Cores/Threads

14C 18T

8C/8T

TPD

28W

17W

RAM

16GB LPDDR5X

16GB DDR5 (8x 2GB)

SSD

1TB Brand Unknown

512 GB Samsung MZVL8512HELU

Graphics

Intel Arc GPU

Intel Arc GPU

NPU

Intel NPU (11 TOPS)

Intel NPU (40 TOPS)

3DMark

WildLife

16,267

13,247

FireStrike

5607

6273

TimeSpy

2638

3047

Steel Nomad.L

2156

1908

CineBench24

Single

89

113

Multi

378

520

Ratio

4.25

4.59

GeekBench 6

Single

2163

2543

Multi

9923

9881

OpenCL

28337

25163

Vulkan

26454

27541

CrystalDIsk

Read MB/s

7062

5035

Write MB/s

6397

2804

PCMark 10

Office

5979

6137

Battery

6h 23m

18h 18m

Battery

Whr

42.72

50

PSU

100W

100W

WEI

Score

8.2

8.3

It was difficult to find another laptop in my data collection that used a similar platform, so I chose to offer the Asus Expertbook, a machine that uses a more recent Intel Core Ultra 5 226V processor. However, the Asus hardware is significantly more expensive.

What’s interesting is that the Asus Expertbook was clearly calibrated for the best possible battery life, whereas the Alldocube IWork GT Ultra was oriented more to raw performance.

A significant change that Intel executed between the Core Ultra 5 125H and Intel Core Ultra 5 226V was that the latter chip has no hyperthreading at all, reducing the thread count to eight, four each from the performance and efficiency cores.

The end result is that the Core Ultra 5 226V performs well at single-thread operations and better in multithreading, but it doesn’t push its Arc Graphics GPU as hard.

But the parts of this data that tell the most revealing story are those to do with power consumption, and that’s not good news for the IWork GT Ultra. Admittedly, the iWork GT Ultra has less battery, just 42.72 Whr, but the running time of the expert book is almost three times as long, with only 50 Whr.

Therefore, if you can’t guarantee a place to recharge during a working day, then the Expertbook is a much better proposition. The recharging of the expert book was also slower than it might have been, recovering just 24% of capacity in 30 minutes.

In short, the IWork GT Ultra is fine for the short sprint, but not ideal for the long haul.

Alldocube IWork GT Ultra

(Image credit: Mark Pickavance)
  • Performance: 4 / 5

Alldocube IWork GT Ultra: Final verdict

If it weren’t for the lacklustre battery life, this would be a system I’d strongly recommend. The need to carry a power pack or the PSU with you undermines the ultra-lightweight profile of this machine.

That one rather critical point aside, this is an excellent piece of equipment if an Intel Series 1 processor, 16GB of RAM and 1TB of storage work for your use.

The inspiration for the IWork GT Ultra is obviously the Microsoft Surface, and it does a decent job of offering a workable solution if you like that concept.

I do hope that Alldocube now makes an Intel Core Ultra Series 2 or modern AMD Ryzen version, and brings the power efficiency that is the Achilles heel of this device.

Should you buy a Alldocube IWork GT Ultra?

Value

An affordable option for ultra portable

4 / 5

Design

No upgrades and limited ports, but a terrific display

4 / 5

Hardware

A Core Ultra Series 1 CPU and GPU with plenty of power

4 / 5

Performance

A decent processor and GPU, but battery life is limited

4 / 5

Overall

Not ideal for a working day on battery, but an affordable option

4 / 5

Buy it if...

You need a cheap 2-in-1
The true strengths of this design are that it is only 800g, and it's a reasonably powerful laptop. The downsides are the limited ports and battery life. With a limited budget, this could be made to work.

You are on a tight budget
For the money, this is a decent laptop with some nice features and a good hardware platform, and at a price that doesn't get you much these days.

Don't buy it if...

You like upgrades
There are no possible upgrades here, at all. What the machine comes with is what it has.View Deal

You need good battery life
The battery life of this machine isn't good, mostly because it doesn't have a large battery, and the system is set up for performance.

For more productivity machines, we reviewed the best laptops for work and gaming and the best laptops for working from home.

Salesmate CRM review 2026
8:12 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Salesmate is an increasingly popular CRM platform that aims to streamline and automate the sales process for businesses of all sizes. It offers an impressive array of features, with a particular focus on advanced sales automation capabilities.

A few standout features include a 360-degree contact management system to easily capture, enrich, and track leads, customizable sales pipelines and workflows, and robust email marketing tools. The automation journeys are especially powerful, allowing you to personalize customer experiences and almost completely automate the journey from lead to sale.

That said, Salesmate does have some drawbacks. It's not the most affordable CRM out there, with pricing that increases based on the number of contacts. The advanced features, while very capable, can also mean a steeper learning curve for new users. And customer support is limited on most plans. But overall, Salesmate is a compelling modern CRM for sales teams that want to leverage automation.

Salesmate core capabilties

screenshot of Salesmate CRM platform

(Image credit: Salesmate)

Salesmate packs a punch when it comes to must-have CRM capabilities. At its core, it offers robust contact management that allows you to track all interactions and activities with leads and customers in one centralized database. You can easily import contacts from various sources, enrich the data, and segment them using smart views and filters for targeted outreach.

The visual sales pipeline builder is intuitive and flexible, letting you create multiple pipelines with customized stages to match your unique sales process. As deals progress through the stages, you gain visibility into the health of your pipeline.

Sales forecasting is especially good. Reps can predict their numbers based on the likelihood of deals closing, giving management more accurate revenue projections. The built-in performance analytics are also impressive, with the ability to slice and dice data using different filters to generate insightful reports and dashboards.

Salesmate doesn't skimp on productivity boosters either. You can automate routine tasks like sending follow-up emails, setting reminders, and updating fields. Plus, the mobile app with offline access keeps road warriors in the loop at all times.

Where Salesmate really shines is its AI assistant called Sandy. You can delegate admin work to Sandy via voice or chat commands - from scheduling meetings to logging notes and follow-ups. This frees up significant time for reps to focus on selling.

The platform also ventures beyond typical CRM functionality with its marketing automation tools. You can build email campaigns, design landing pages, and create multi-step journeys to nurture leads.

Other thoughtful features include website live chat, chatbots for 24/7 lead capture and support, and a drag-and-drop newsletter builder. All these allow businesses to engage customers across channels without relying on separate point solutions.

Salesmate is an extremely well-rounded CRM that can streamline sales operations for small and midsize companies. By bringing sales, marketing, and service into a single platform, it eliminates data silos and fosters seamless collaboration. While not as complex as enterprise systems, Salesmate offers just the right mix of core and innovative features to drive productivity and revenue growth.

How easy is Salesmate CRM to use?

screenshot of Salesmate CRM platform

(Image credit: Salesmate)

Salesmate's clean and modern design makes navigating the platform a breeze, even for those new to CRMs. The customizable pipelines allow users to tailor their sales processes to their specific needs, ensuring efficient lead management and minimizing the learning curve.

Salesmate also offers robust accessibility features, such as built-in email tracking, which provides valuable insights into email interactions and enables prompt follow-up actions. The integration options are another highlight, allowing seamless connection with various third-party tools and applications, streamlining workflows, and enhancing productivity.

In my experience, Salesmate's onboarding process is smooth and straightforward, with a variety of helpful resources available, including video tutorials, webinars, and a comprehensive knowledge base. The company also provides excellent customer support, with responsive and knowledgeable representatives ready to assist users at any stage of their journey.

One particularly impressive aspect of Salesmate is the ease with which users can set up web forms to capture lead information. The process is simple and intuitive, requiring no technical expertise. This feature alone can save businesses countless hours and help them focus on what matters most – engaging with prospects and closing deals.

While the platform offers a wide range of customization options, some users might find the level of granularity a bit overwhelming at first. However, the platform's well-organized settings and clear documentation make it easy to navigate these options and tailor the CRM to specific business requirements.

Overall, Salesmate's commitment to user experience shines through in its thoughtfully designed interface, accessible features, and comprehensive support resources. With a relatively short learning curve and powerful tools at their fingertips, users can quickly become proficient in leveraging Salesmate to streamline their sales processes and drive business growth.

Salesmate integrations

Salesmate CRM offers an impressive array of pre-built integrations and connectors that allow it to seamlessly integrate with many popular business applications. The platform has native integrations with Gmail, Google Drive, Google Meet, Microsoft 365, Slack, ActiveCampaign, AWeber, BigCommerce, DocuSign, Dialpad, QuickBooks, and over 700 other apps through Zapier.

I was pleased to see that Salesmate provides a clean and well-documented API that enables developers to build custom integrations. The API allows access to core CRM data and functions like accounts, contacts, deals, activities, and more. This opens up a lot of possibilities for businesses to connect Salesmate with their existing tech stack.

For non-developers, Salesmate's integration with Zapier is a big plus. Zapier acts as a bridge, letting you connect Salesmate with thousands of the most popular apps without writing any code. You can set up automated workflows to sync data, trigger notifications, and more. Having tested a couple of Zaps myself, I can say the process is quite intuitive.

Another standout integration is with Integrately, a no-code integration platform. Integrately provides a visual interface to create complex automated processes spanning multiple apps. So you can use it to deeply embed Salesmate into your workflows without relying on developers.

In my experience, the pre-built integrations work smoothly and reliably. I didn't encounter any issues with data syncing or app connectivity. Salesmate's UI for configuring integrations is also clean and user-friendly.

One minor drawback is that compared to some other CRMs, Salesmate has a smaller number of pre-built integrations. However, the critical ones for sales and marketing are well covered. And you can always build a custom integration using the API when needed.

How good is Salesmate customer support?

In terms of customer support, I found that Salesmate provides a few key channels for users to get help. They offer 24/5 email support for all plans, with live chat also available for those who prefer the written medium.

A ticketing system allows customers to track the real-time status and progress of their support issues via both live chat and email. This gives users more visibility into how their problems are being handled.

Salesmate also provides some self-service support options. They have a knowledge base with guides and tutorials. An official user community is also available, but with most posts over a year old, the forum sees little activity.

As for the quality and responsiveness of their support, user reviews are generally positive. Several reviewers praised the helpfulness of the support team. That said, the lack of twenty-four-hour availability on weekends, even on higher plans, is a bit disappointing.

Salesmate pricing and plans

Plan

Basic

Pro

Business

Price

$23/user/month

$39/user/month

$63/user/month

Best For

Small teams with basic CRM needs

Growing businesses requiring sales automation

Established teams looking for advanced features

Features

Unlimited contacts/deals

Email marketing tools

Workflow automation

Sales automation

Custom dashboard

Team inbox

Power dialer

Team management

Increased customization

Limitations

No sales automation or team management

Limited customization options

May be costly for smaller teams

When it comes to CRM pricing, Salesmate takes a straightforward approach with four tiers to choose from. The Basic plan at $23/user/month provides essential contact and deal management features. For more advanced functionality like automation and bulk emails, the Pro plan at $39/user/month is a good bet.

Growing teams that need custom dashboards and reports can opt for the Business plan at $63/user/month. Enterprise-level pricing is also available for those needing a tailored solution.

One aspect of Salesmate's pricing that caught my attention is the built-in phone and SMS rates. You can get local or toll-free numbers starting at just $1.10 per month and purchase credits as needed for calls and texts. Having these communication tools integrated into the CRM at a reasonable cost is definitely a plus.

Before committing to a plan, Salesmate offers a 15-day free trial with full access to all features and no credit card required. I appreciate that they allow you to really put the system through its paces without limitations during the trial period. And if 15 days isn't quite enough, you can request an extension to keep evaluating.

While the pricing is generally competitive, it's worth noting a couple of things. Upgrading to a higher-tier plan will apply any unused prepaid fees to the new plan, but there are no refunds for unused accounts, partial use, or early termination. And only annual subscriptions over $500 are eligible for bank transfer payments; otherwise, it's credit card only.

But I feel Salesmate's pricing model is mostly fair and flexible enough to accommodate a variety of business needs. The monthly and annual billing options, affordable communication add-ons, and commitment-free trial are all points in its favor from a value perspective. Just be sure to carefully review the terms around upgrades and refunds to avoid any billing surprises down the line.

Salesmate CRM review: Summary

After testing SalesMate, reading its user reviews, and analyzing its pricing and documentation, I've found it to be a very capable and well-rounded CRM solution, particularly for small to midsize sales teams.

A key strength is its intuitive interface and short learning curve. Even novices can get up and running quickly. I was impressed with the visual deal pipeline, which makes it easy to track opportunities across stages. The built-in calling, power dialer, and SMS features are also standouts, enabling reps to communicate with leads without leaving the CRM.

SalesMate really shines when it comes to sales automation. You can automate lead assignment, task creation, follow-up emails, and more based on triggers. The system also ventures beyond pure CRM with basic marketing tools like email campaigns and web forms. This can help small teams streamline their tech stack.

That said, SalesMate does have some limitations. Several users noted the lack of more advanced marketing automation features you'd find in HubSpot or ActiveCampaign. Some also mentioned occasional email syncing issues. And while SalesMate offers a good set of integrations, the marketplace is smaller compared to giants like Salesforce.

HoneyBook CRM review 2026
3:47 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

HoneyBook is a comprehensive client management platform that helps small businesses streamline their operations. It combines the functionality of a CRM with invoicing, contract management, scheduling, and more into one easy-to-use package.

The CRM platform is designed to handle the full client lifecycle, from initial contact through project completion and payment. You can manage all client communication, share files and proposals, get contracts signed, send invoices, and collect payments without leaving HoneyBook.

Where this CRM really shines is its powerful automation features. You can set up customized workflows to automatically move projects forward, send reminders, and follow up with clients. This allows small teams to operate efficiently and stay on top of all their client relationships.

HoneyBook CRM core capabilities

screenshot of HoneyBook crm platform

(Image credit: HoneyBook)

HoneyBook is an accounting tool with a basic CRM, designed to enhance business operations for small businesses and solo entrepreneurs. It offers essential CRM functions like contact management, an intuitive sales pipeline, and automated workflows to reduce manual tasks.

HoneyBook also offers user-friendly contact forms, which effortlessly capture lead information and create new contacts and projects in your pipeline. Plus, it provides tools for important administrative tasks such as invoicing, contracts, and scheduling.

Its interactive smart files let you combine actions like service selection, contracts, and invoicing for a smooth client experience. Automated payment reminders help ensure timely payments. You can create professional invoices, set custom payment plans, and collect payments online through credit card or bank transfer—all within HoneyBook.

Legally vetted contract templates are customizable with project details, pricing, and e-signature options. Scheduling is managed through a personalized client portal that syncs with your Google or iCloud calendar, preventing double-bookings. All client communications are organized within the relevant project for easy reference.

While not as advanced as specialized solutions, HoneyBook offers basic tools for tracking performance insights. You can monitor key metrics like conversion rates, project value, and payment status. However, I hope that future updates will enhance the reporting functionality with more CRM-specific KPIs.

But, HoneyBook focuses primarily on client projects. It lacks traditional CRM features such as lead scoring, opportunity tracking, territory management, or sales forecasting. However, for service-based businesses, HoneyBook's workflow is ideal for managing client engagements from start to finish.

I’m also impressed by HoneyBook's mobile apps for iOS and Android, which provide full functionality for working on the go. You can send invoices, receive payments, and manage projects from anywhere. Desktop users will benefit from Gmail and Calendly integrations.

How easy is HoneyBook CRM to use?

screenshot of Honeybook crm platform

(Image credit: HoneyBook)

HoneyBook provides an intuitive and user-friendly interface that makes it easy to get up and running quickly, even for those without prior experience using a CRM. The clean, modern design is simple to navigate, with features logically organized in the left sidebar and settings accessible from the top menu.

To help new users get started, HoneyBook offers a helpful 30-minute Quick Start onboarding session that covers the key areas to focus on for setting up your account. There are also on-demand video courses available with over 50 step-by-step lessons.

I really like how the drag-and-drop pipeline tool makes it a breeze to customize your sales stages and client flow. You can easily create custom contact fields, email templates, questionnaires and contracts to streamline your processes. The visual pipeline view provides a great snapshot of where each lead/client is at.

HoneyBook also provides strong accessibility options, including a high contrast mode and the ability to navigate most of the interface using just a keyboard. The forms and client portal are mobile-responsive and look great on smaller screens.

While the breadth of features may seem overwhelming at first, most users report feeling comfortable with the core functionality after just a few hours of exploring and watching tutorials. The average time to get fully up and running seems to be around 2-4 weeks, factoring in time to thoughtfully configure your account, import data, and test your workflows.

Overall, HoneyBook is one of the most user-friendly CRM options I've come across for small businesses and freelancers. The modern design, strong customization options, and well-produced help resources make it accessible to a wide range of tech comfort levels. While it may take a few weeks to fully optimize your account, the core features can be learned in a matter of days, enabling you to start seeing the benefits quickly.

HoneyBook CRM integrations

When it comes to integrations, HoneyBook offers a solid set of capabilities that allow it to connect with the other tools small businesses rely on.

The CRM provides several pre-built integrations out of the box, including ones for QuickBooks accounting, Gmail for email, Calendly for scheduling, Facebook, and the popular automation platform Zapier. These native integrations make it easy to sync data and automate workflows between HoneyBook and these key external systems.

For custom integrations, HoneyBook also provides a full-fledged API. Developers can use the API to build integrations that allow reading and writing data between HoneyBook and virtually any other application. The company provides comprehensive API documentation and code samples to help with the integration process.

In testing out some of HoneyBook's built-in integrations, I found the data syncing between apps to be fast and reliable overall. Connecting a new app is also a straightforward process from the integrations settings page.

One potential downside is that, while HoneyBook offers a Zapier integration, it does not appear to directly integrate with some other popular iPaaS (Integration Platform as a Service) vendors like Make. However, Zapier alone enables support for thousands of integrations.

HoneyBook also provides some nice features to make managing integrations easier for non-technical users. The ability to retrieve your API key and manage 3rd-party app connections from the integrations dashboard is convenient.

Overall, HoneyBook covers the bases well in terms of supporting integrations. The combination of key direct app integrations, Zapier support, and a full API provides ample options for connecting data and workflows with external tools. While a few more iPaaS integrations would be nice to see, HoneyBook still offers solid capabilities for most small business integration needs.

How good is HoneyBook CRM support?

When it comes to customer support, HoneyBook has received mixed reviews.

The company offers live chat and email support channels, but does not provide phone support, which some customers find frustrating. Response times can vary, with some users reporting prompt and helpful replies while others have experienced delays of hours or even days to hear back, especially on weekends.

On the plus side, many users praise the friendliness and attentiveness of HoneyBook's support team when they are able to connect. The live chat tends to be the quickest way to get answers. I also found out that HoneyBook provides a fairly robust library of self-service resources, including a searchable knowledge base, tutorials, and webinars to help users troubleshoot issues on their own.

However, the quality and consistency of live support seem to be hit or miss. In my research, I came across a number of complaints about "pass-the-buck" responses and difficulty getting timely help with urgent problems. One reviewer even called it the "worst customer experience ever." Yet others rave about how HoneyBook's excellent support has made their lives easier.

Overall, HoneyBook appears to be working to provide solid customer service, with a capable and caring support staff. But the lack of live phone support and inconsistent response times are definite drawbacks compared to some other CRMs. The company could improve by expanding real-time support options and ensuring more reliable follow-up.

For many satisfied HoneyBook users, the support is good enough, and the product's benefits outweigh any frustrations. But if reliable and always-available customer service is a top priority for your business, it's worth carefully evaluating the support limitations before committing to the platform.

HoneyBook CRM pricing and plans

Plan

Starter

Essentials

Premium

Price

$19/user/month

$39/user/month

$79/user/month

Best For

New businesses, low client volume

Growing businesses, increased efficiency

Established businesses, advanced needs

Features

Unlimited clients/projects

Invoicing and payments

Basic reporting

All features from Starter plan

Automations

Scheduling tool

All features from Essentials plan

Priority support

Advanced reporting

Limitations

No automations or scheduling tool

Limited reporting capabilities

May be costly for very small businesses

HoneyBook offers three main pricing plans to fit the needs and budget of different types of businesses. The Starter plan at $16 per month, billed annually, provides the core CRM features like unlimited clients and projects, invoicing, contracts, and a client portal. This is a great entry-level option for solopreneurs just getting started with a CRM system.

For growing businesses that need more advanced features, the Essentials plan at $32 per month (billed annually) adds a lot of valuable capabilities. Automated workflows, scheduling, QuickBooks integration, and support for up to 2 team members can really streamline operations. Plus you can remove HoneyBook branding and access more robust reporting.

Larger teams will appreciate the Premium plan at $66 per month annually. It supports unlimited team members for collaboration and includes priority support, the ability to manage multiple company accounts, an onboarding specialist, and advanced reporting features.

You can start with a 7-day free trial to test out if the platform is a good fit before committing. While this is still less than the industry standard, having a free trial at all is a welcome feature that new users will appreciate.

Across all plans, you'll pay less on a monthly basis by choosing annual billing, which effectively gets you two months free compared to the month-to-month prices. Keep in mind the listed prices don't include applicable sales tax. But overall, HoneyBook's pricing is very competitive and transparent, without a lot of confusing add-ons or upcharges that some other vendors tack on.

My take is that HoneyBook provides a lot of value for the cost, especially for small businesses and self-employed professionals looking for an intuitive all-in-one system to manage their clients and business. While it may lack some of the deeper customization of pricier CRMs, the thoughtful feature set and interface you get for the price make it a compelling option in my book.

HoneyBook CRM review: Final verdict

After thoroughly evaluating HoneyBook, I've found it to be an excellent all-in-one CRM solution for small service-based businesses, freelancers, and independent professionals. The platform shines in its ability to streamline the entire client lifecycle, from initial contact to invoicing and payment.

HoneyBook's intuitive interface and robust feature set make it accessible to entrepreneurs and small teams without extensive technical expertise. The visual sales pipeline, customizable contact forms, and automated workflows allow users to efficiently manage and track all of their projects and client communication in one centralized hub.

I'm particularly impressed with HoneyBook's seamless integration of invoicing, contracts, and scheduling tools alongside traditional CRM functionality. The ability to handle essential administrative tasks like securing signatures and collecting payments without leaving the platform is a major benefit for busy small business owners and freelancers.

While larger enterprises with complex sales cycles may require more advanced CRM capabilities, HoneyBook is perfectly suited for small service providers looking for an affordable, user-friendly system to nurture leads and manage client engagements from start to finish.

Agile CRM review 2026
3:07 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Launched in 2013, Agile CRM is a comprehensive platform built for small and medium-sized businesses. By combining sales, marketing, and customer service into one integrated system, it aims to simplify operations and boost efficiency across various business processes.

When I first looked at Agile CRM, I was struck by its affordability and the range of features it offers. The CRM platform provides a free plan that supports up to 10 users, which is more generous than many of its competitors in the small business space.

However, as I dug deeper into Agile CRM's capabilities, I found that its user interface and overall user experience could be seriously improved. While the platform offers a lot of features, it's not always easy to find what you need, and the experience can feel a bit clunky compared to established CRMs.

Agile CRM core capabilities

screenshot of Agile CRM dashboard

(Image credit: Agile CRM )

Agile CRM offers a complete set of core capabilities that cover the essential functions of customer relationship management. I found the contact profiles to be quite detailed, allowing me to store and organize a wealth of information about customers and prospects. 360-degree contact views provide a holistic picture of each relationship, including communication history, deals, tasks, and more.

When you're managing leads, Agile CRM includes a lead scoring feature that automatically rates contacts based on their interactions and attributes, helping prioritize follow-ups. I appreciate the ability to create custom deal milestones and stages to match my specific sales process. The visual pipeline view makes it easy to drag and drop deals between stages and get a quick overview of the sales funnel.

I can easily see the value and probability of deals in each stage, which aids in forecasting. The system also allows for multiple pipelines to be created, which is useful for managing different products or sales processes.

Sales forecasting is adequate but not exceptional. Agile CRM's system provides basic revenue projections based on deal values and probabilities. However, I found the forecasting tools to be somewhat limited in the way they handle recurring revenue and deal probability. For small businesses with straightforward forecasting needs, it should suffice, but larger organizations may find it lacking.

Reporting in Agile CRM shows both strengths and weaknesses. The platform offers a good selection of pre-built reports covering sales, marketing, and service metrics. I also appreciate the ability to create custom reports and dashboards to track specific KPIs. However, the depth of data analysis and visualization options falls short of what some competitors offer.

Agile CRM's mobile app, available for both iOS and Android, provides a seamless experience for managing contacts, deals, and tasks on the go. I found the app to be responsive and well-designed, offering most of the core functionality of the desktop version. The ability to access and update CRM data from anywhere is very useful for field sales and remote work.

Unlike some CRM systems that treat marketing as an afterthought, Agile CRM offers robust tools for email marketing, landing page creation, and campaign management. I was impressed by the drag-and-drop campaign builder, which allows for the creation of multi-step marketing workflows. The system includes ticketing, knowledge base, and customer feedback tools, allowing businesses to manage customer support directly within the CRM.

But perhaps most interestingly, Agile CRM offers gamification features to motivate sales teams. While not a core CRM function, I found this to be an interesting addition that can help drive engagement and performance among sales reps. The system allows for the creation of contests and leaderboards based on various sales metrics.

How easy is Agile CRM to use?

Screenshot of Agile CRM deals dashboard

(Image credit: Agile CRM)

Agile CRM balances functionality and simplicity, mainly targeting small businesses. I found the dashboard clean, intuitive, and minimalistic — which avoids overwhelming new users. There's a prominent left-side menu for quick access to contacts, deals, and marketing, pretty standard for a CRM.

A drag-and-drop interface makes navigation even easier. It's particularly impactful when using the marketing automation module, where creating multi-step workflows is made significantly easier through visual campaign builders.

But the learning curve for Agile CRM can vary depending on your familiarity with CRMs. There are lots of customization options, so you can tailor the interface to your specific needs. This includes the ability to create custom fields, modify layouts, and set up personalized dashboards with custom KPIs. But while these options enhance flexibility, they can also add complexity for users who are less technically inclined.

For accessibility, Agile CRM supports keyboard navigation and has readable font sizes. But, I didn't find any mentions of screen reader compatibility or advanced accessibility options in the documentation.

Onboarding and training resources are available, though they may not be as comprehensive as those offered by some larger providers. Agile CRM provides a knowledge base, video tutorials, and webinars to help users get started. However, I also found that the depth of these learning resources varies from one topic to another.

I like how Agile CRM aids in the learning process with context-sensitive help. As users navigate through different sections of the software, relevant help articles and tips are often displayed, providing guidance at the point of need. This can reduce the time spent searching for information, accelerating adoption.

Despite the positives, however, many users have reported that certain aspects of the software feel clunky or dated compared to more modern CRMs. Agile's attempt to pack a wide range of features into a single platform sometimes results in a less polished user experience.

Agile CRM integrations

Agile CRM offers solid integration capabilities, allowing users to connect the platform with a wide array of third-party applications and services. There are three ways you can do this: using pre-built connectors for various applications, through an iPaaS vendor like Zapier or Make, or by building custom integrations using the API.

Agile offers direct connections to popular business tools across various categories, including email services like Gmail and Office 365, social media platforms such as Twitter and LinkedIn, and ecommerce solutions like Shopify and WooCommerce. These are quick to set up and easy to modify.

Agile CRM integrates with web tracking and form integration tools, which is great for improving customer engagement. You can also plug into various telephony services, including Twilio and RingCentral.

For users requiring connections beyond the native integrations, Agile CRM provides support for multiple iPaaS vendors. Through Zapier, users can connect Agile CRM to over 1,000 more SaaS applications, enabling complex automation workflows across multiple platforms. Support is also available for Make (Integromat) and Webhooks.

Agile CRM also offers an open API, which provides developers the ability to create custom integrations to extend the platform's functionality. API documentation appears comprehensive, allowing for deep integration with external systems and powerful custom widgets within the interface.

During my testing, I found that data syncing with third-party platforms was mostly reliable. Agile CRM supports real-time and scheduled syncing options for most integrations, allowing users to choose the most appropriate method for their needs.

But while Agile CRM's integration features are generally strong, I did notice some limitations. The depth of integration can vary significantly between different connected apps. Some integrations offer solid two-way synchronization, while others may be more limited in scope.

How good is Agile CRM support?

Agile CRM provides a varied approach to customer support, combining live assistance with self-service options. Email support is clearly the main live support channel. Plus, there's a strong self-service resource ecosystem to help new users get acclimated to the CRM.

Email support system is fairly responsive, although response times can differ. In my research, I found that most users claim to receive initial replies within 24 hours, which is acceptable but not outstanding in the industry. More complex issues often take longer to resolve, sometimes requiring several days of communication.

Phone support is also available, even if not easily accessible. Usual support hours are 09:00 am to 05:00 pm EST, with additional scheduling options also available. But the real problem is the availability of agents, which can make it difficult to get urgent assistance.

Agile CRM makes up for limited live support options with a strong self-service ecosystem. The knowledge base is comprehensive and well-organized, covering topics from basic setup to advanced features. Articles are generally clear, often enhanced with screenshots or step-by-step guides.

In addition to the knowledge base, Agile CRM provides video tutorials and webinars. These resources are especially helpful for users who prefer interactive learning. The tutorials cover various platform aspects, from initial setup to advanced features, offering a solid foundation for new users and a reference for experienced ones.

A community forum enables users to engage with each other, share experiences, and offer solutions to common problems. While evaluating Agile CRM, I observed active participation from both users and staff on the forum, which seems to serve as a feedback channel and a support resource.

User testimonials about support quality are mixed. Some users commend the helpfulness and patience of support staff, especially for complex issues. However, other testimonials indicate inconsistencies in support quality, with some users frustrated by response times or the depth of assistance.

Agile CRM pricing and plans

Plan

Free

Starter

Regular

Enterprise

Price

$0/user/month

$8.99/user/month

$29.99/user/month

$47.99/user/month

Best For

Individuals or very small teams just getting started with a CRM.

Small businesses looking for an affordable all-in-one CRM solution.

Growing businesses that need advanced marketing automation and customer support features.

Large enterprises requiring unlimited contacts, custom reporting, and dedicated support.

Features

Basic contact management

Deal tracking

Email campaigns

2-way email integration

Marketing automation

Helpdesk

Custom deal tracks

Advanced automation workflows

Social media monitoring

Unlimited contacts

Custom reporting

Dedicated account rep

Limitations

Limited to 1,000 contacts and 1 campaign workflow.

Caps at 10,000 contacts and 5 campaign workflows.

Supports up to 50,000 contacts and 10 campaign workflows.

Higher price point may not be suitable for smaller businesses.

Agile CRM employs a tiered subscription-based pricing model, offering four distinct plans to cater to businesses of varying sizes and needs. The pricing structure is designed to scale with the growth of a company, starting with a free plan and progressing through increasingly feature-rich paid tiers.

At the entry-level, Agile provides a Free plan that supports up to 10 users and 1,000 contacts. This plan includes basic CRM features such as contact management, deal tracking, and limited marketing automation capabilities. While the free tier is generous compared to many competitors, I found that it primarily serves as an extended trial, allowing users to get a feel for the system before committing to a paid plan.

The Starter plan, priced at $8.99 a user per month, marks the beginning of the paid offerings. It increases the contact limit to 10,000 and introduces additional features like two-way email integration, custom deal milestones, and social monitoring. This plan provides good value for small businesses looking to expand their CRM capabilities beyond basic contact management.

Moving up the ladder, the Regular plan is priced at $29.99 per user per month with annual billing. This tier supports up to 50,000 contacts and includes more advanced features such as marketing automation, custom deal tracks, and mobile marketing. The plan seems to strike a balance between functionality and cost, making it suitable for growing small to medium-sized businesses.

At the top end, the Enterprise plan is offered at $47.99 per user per month with annual billing. This plan provides unlimited contacts and access to the full suite of Agile CRM features, including call recording, custom reporting, and role-based access control. While the Enterprise plan is the most expensive, it offers the most comprehensive set of tools for businesses with complex CRM needs.

There’s a significant discount offered for annual billing across all paid plans. The savings range from 33% to 40% compared to monthly billing, which could be a substantial incentive for businesses to commit to longer-term subscriptions. Agile CRM also offers volume discounts for businesses requiring a large number of user licenses, though the exact terms of these discounts are not publicly disclosed.

As for trials, Agile CRM provides a 14-day free trial of their paid plans, allowing users to test the full feature set before making a purchase decision. This trial period, combined with the free plan, gives potential customers ample opportunity to evaluate the system's fit for their business needs.

Agile CRM review: Final verdict

Agile CRM’s key strengths are its affordability and scalability. Its pricing model is designed to attract businesses at various stages of growth, with a generous free plan and competitive paid tiers. It’s also very feature-rich, with interesting additions like sales gamification and multi-step automation.

However, Agile has a dated interface that’s in serious need of an uplift. While the advanced features are nice to have, the clunkiness involved in their execution makes them less loved by most users. Still, it’s easy enough to use, with some accessibility features thrown in for good measure. I’d have loved to see more live support options, though, especially given the outdated nature of the UX.

Overall, I recommend Agile CRM for small to medium-sized businesses looking for an affordable CRM with a ton of features. It’s not the most intuitive, but it's still easy enough to use. With the amount of training resources available, user adoption shouldn’t be a major issue.

ACT! CRM review 2026
2:08 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ACT! CRM, launched in 1987, is one of the oldest names in customer relationship management. It offers tools for small and medium businesses to manage customers, sales, and marketing. Interestingly, ACT! provides cloud and on-premises options, catering to both productivity- and security-focused businesses.

In my review, I found ACT! CRM to be a lot more than just a CRM platform. Like a few other small business platforms, it includes features for automating sales, marketing, and customer service. It also gives a complete view of customer interactions, helping businesses track data, manage sales, and run targeted campaigns.

Flexibility is a key advantage of ACT!. The platform allows rigorous customization to fit specific business needs. Its adaptability, along with its solid reputation, makes this a top choice for small and medium-sized businesses.

ACT! CRM core capabilities

Act CRM opportunities dashboard

(Image credit: ACT! CRM )

ACT! CRM has a long-standing reputation as a leading contact management tool. Its records are very detailed, allowing users to store information like notes, documents, and interaction history in one place.

Lead management is strong, helping users track potential sales from initial contact to closure. The customizable sales process allows businesses to align stages with their unique sales methods, benefiting companies with specific workflows. A visual sales pipeline view helps users project revenue, adjust strategies, and prioritize efforts. Contextually-relevant metrics provide quick insights into pipeline health, aiding sales managers in making informed decisions.

For sales forecasting, ACT! has solid functionality, though it may lack the depth of some enterprise CRMs. Users can create forecasts based on opportunity data, closure probability, and historical performance. This suffices for most small to medium businesses, though more complex needs may find it limiting.

Reporting has improved significantly. ACT! Insight offers interactive dashboards for individual, team, and business performance metrics. The range of over 50 pre-configured reports covers sales, marketing, and business health KPIs. Users can also create custom reports, providing deeper data insights.

ACT! also offers a companion app for iOS and Android. The app provides access to key contact details, activities, and some dashboard metrics on the go. While it lacks full desktop functionality, it covers essential needs for field sales and remote work.

Beyond the usual CRM features, ACT! offers tools for creating and managing email marketing campaigns, including a template editor and response tracking. Useful for small businesses looking to streamline operations.

Custom tables also allow users to manage industry-specific data alongside standard CRM information. ACT! also syncs with popular platforms like Microsoft Outlook, Google products, and social media channels like LinkedIn and Facebook, creating a seamless workflow.

But while ACT! has a solid core, some users may find the interface less modern compared to newer CRM solutions. Its software has evolved from its contact management roots, but some legacy aspects remain. Still, it's a good platform with strong customization features that could serve niche and security-focused small businesses well.

How easy is ACT! CRM to use?

When it comes to ease of use, ACT! CRM offers a mixed experience. Its interface is functional but feels somewhat outdated compared to modern CRMs. When I first logged in, I had to slowly adjust to the information-dense layout, which can be overwhelming for new users.

A dashboard displays various widgets with crucial information like daily tasks, open opportunities, and sales pipelines. Navigation is handled through a left sidebar that lists all CRM features, providing quick access to different modules.

However, the top menu adds to the interface's overall complexity. It took me around 30-60 minutes to become comfortable with the layout and navigation, which aligns with feedback from other users about the software's learning curve.

ACT! offers robust customization options, allowing users to tailor the software to their specific business needs. Its flexibility is a significant advantage for businesses with unique workflows. However, making these customizations isn't always intuitive and requires technical know-how.

Accessibility features are present but not particularly advanced. ACT! offers basic screen reader compatibility and keyboard navigation but lacks sophisticated accessibility options found in newer CRMs.

On the positive side, ACT! provides comprehensive onboarding and training resources. It includes helpful tutorial videos, a knowledge base, and webinars to assist new users in getting up to speed. The "Welcome Links" on the dashboard, which provide quick access to uploading, importing, and learning about the CRM, was a nice touch.

Available for both iOS and Android devices, the mobile app offers a more streamlined and user-friendly interface compared to the desktop version. I found adding new opportunities or contacts to be much more intuitive on the mobile app, even if it's more limited in functionality.

Overall, ACT! CRM’s ease of use is hampered by an outdated interface and a sometimes overwhelming amount of information. For businesses willing to invest the time in training and setup, however, it can be a powerful tool.

ACT! CRM integrations

Screenshot of ACT CRM Additional tools

(Image credit: ACT! CRM )

ACT! CRM offers a powerful set of integration capabilities, balancing between pre-built integrations and the flexibility to create custom ones.

The ACT! Marketplace serves as the central hub for the integrations, offering a wide array of pre-built connectors categorized by function, such as sales and marketing, business productivity, social media, ecommerce, back office, and customer service.

I particularly appreciated the seamless integration with Microsoft Office suite, including Outlook, which allows for effortless synchronization of emails, contacts, and calendar events. For users of Google Workspace, ACT! also offers solid integrations with Gmail, Google Calendar, and Google Contacts.

ACT! also support Zapier, a no-code automation platform that lets you build custom integrations without technical knowledge. This opens up lots of possibilities for connecting ACT! with hundreds of other web applications. During my testing, I was able to create several Zaps (automated workflows) that connected ACT! with tools like Slack for notifications and Trello for project management.

For more advanced users and developers, ACT! provides a comprehensive API. API documentation is well-structured and easily accessible through the ACT! developer portal. It follows REST principles and uses JSON for data exchange, making it relatively easy for developers to create custom integrations or extend the functionality of ACT!.

ACT! also offers a feature called Web API, which allows for more direct integration with web-based applications. This can be particularly useful for businesses with custom web applications or those looking to embed ACT! functionality into their existing web platforms. While powerful, I found that leveraging the Web API requires more technical expertise compared to using pre-built integrations or Zapier.

In terms of data syncing performance, ACT! generally performs well. During my tests, most integrations maintained near real-time synchronization with minimal latency. However, I did notice occasional delays with some third-party integrations, particularly during peak usage times.

How good is ACT! CRM support?

ACT! CRM provides a multi-faceted approach to customer support, offering users various channels to seek assistance. During my evaluation, I found that the quality and accessibility of support resources were generally good, although there were some areas where improvements could be made.

Phone support is available during standard business hours. Response times are reasonable with an average wait time of about 5-10 minutes. Support representatives are knowledgeable about the product. However, it's worth noting that phone support is only available to customers on higher-tier plans, which may be a drawback for smaller businesses.

All users have access to email support. Simple queries are typically answered within 24 hours, while more complex issues sometimes took up to two days for a response. The quality of the email responses is generally good, with clear explanations and step-by-step instructions.

Something that ACT! falls short in is the lack of live chat support. Many users prefer the immediacy of chat for quick questions or troubleshooting, especially when most competitors offer robust chat support options.

ACT! makes up for this somewhat with its extensive self-service resources. Its knowledge base is comprehensive and well-organized, covering a wide range of topics from basic setup to advanced features. I found the search function to be particularly useful, quickly surfacing relevant articles based on keywords. It also includes a good selection of video tutorials.

ACT! CRM's community forum is another valuable resource for users. It's active and well-moderated, with both company staff and experienced users contributing to discussions. ACT! also offers regular webinars and training sessions, which serve as both educational resources and indirect support channels.

In terms of resolution times for support tickets, my experience and research suggests that the company performs adequately but not exceptionally. Simple issues are often resolved within 1-2 business days, but more complex problems can take longer, sometimes up to a week.

User testimonials regarding ACT!'s support quality are mixed. Many users praise the knowledge and helpfulness of the support staff, particularly for phone support. However, some users express frustration with longer wait times for email support and the occasional need to escalate issues to get them resolved.

ACT! CRM pricing and plans

Plan

Premium Cloud

Premium Desktop

Premium Cloud w/ Desktop Sync

Price

$30/user/month

$37.50/user/month

$40/user/month

Best For

Small businesses needing cloud-based CRM with basic marketing features

Businesses preferring on-premises CRM solution with advanced customization

Organizations requiring both cloud and desktop access with data synchronization

Features

Comprehensive contact management

Basic marketing automation

Cloud-based accessibility

Advanced customization options

Robust offline capabilities

On-premises data control

Cloud and desktop access

Data synchronization

Combined cloud-desktop benefits

Limitations

Limited advanced marketing features without addons

Requires IT resources for maintenance and updates

Higher cost may not justify benefits for all users

ACT! CRM offers a straightforward pricing structure with two main plans: ACT! Premium Cloud and ACT! Premium Desktop. There’s also a third plan that brings together the best of both worlds into a single costlier subscription.

The ACT! Premium Cloud plan is priced at $30 per user per month when billed annually. This cloud-based option provides the core CRM functionality along with basic marketing automation features. It offers good value for small to medium-sized businesses that need a comprehensive CRM solution without the hassle of on-premises deployment.

For those who prefer an on-premises solution, ACT! offers the Premium Desktop plan at $37.50 per user per month, billed annually. This higher price point reflects the additional costs associated with self-hosting and maintenance. It provides more control over data and customization, which could be beneficial for businesses with specific security or compliance requirements.

A third plan, ACT! Premium Cloud w/ Desktop Sync, offers a hybrid deployment option for modern businesses who prefer to have an additional layer of security. It lets you create an on-premise backup of your cloud CRM, ensuring redundancy in case of an attack or breach.

ACT!'s pricing includes basic marketing automation features in both plans, providing additional value for smaller businesses. But for more advanced marketing capabilities, ACT! offers additional Marketing Automation plans. These range from $79 to $399 per user per month, billed annually. While these plans significantly increase the overall cost, they provide sophisticated features like advanced campaign management and lead scoring.

ACT! also offers several add-ons that can impact the final pricing. These include enhanced support ($10 per user per month), custom tables ($10 per user per month), additional cloud storage ($5 per month), and SMS messaging capabilities ($19 per month).

A potential drawback I noticed is the lack of a free plan. Many competing CRM solutions offer a basic free tier, which can be beneficial for very small businesses or for those wanting to test the system extensively before committing. ACT! does provide a 14-day free trial, which is sufficient for a basic evaluation of the software, but it may not be enough time for a thorough assessment in a real business environment.

ACT! CRM review: Final verdict

ACT! is a feature-rich incumbent that has successfully adapted to the changing CRM landscape over its long history. Its comprehensive contact management, powerful sales tools, and integrated marketing features make it a compelling choice for small to medium-sized businesses looking for an all-in-one CRM.

The software's strength lies in its flexibility, offering both cloud-based and on-premises deployment options. This, combined with extensive customization capabilities, allows businesses to tailor the platform to their specific needs. However, the somewhat dated interface and steeper learning curve may be deterrents for those seeking a more modern, instantly intuitive solution.

While ACT! may not be the fastest-growing or most innovative CRM on the market, it's well-suited for companies with complex contact management needs or those looking to integrate their sales and marketing efforts within a single platform. It's also a great choice for businesses in regulated industries with complex data security needs.

Idea Spectrum Realtime Landscaping Pro 2025 review
2:12 pm | December 15, 2025

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Many software packages and services let you design the perfect house, complete with plumbing, electrics, furniture, and more. Some even go further and expand their canvas to allow you to design the surrounding landscape.

Idea Spectrum Realtime Landscaping Pro 2025 does things differently, focussing primarily on the landscape itself, and its features and quite impressive. it's easily one of the best landscape design software tools around - as long as you own a Windows PC, the only platform it supports.

  • You can download Realtime Landscaping Pro from Idea Spectrum by clicking here.

Realtime Landscaping Pro 2025: Pricing and plans

Realtime Landscaping Pro 2025 during our review

Fine tune your design with numerous changeable parameters (Image credit: Idea Spectrum )
  • Far from the cheapest landscaping software out there, but at least you own it outright: no subscription deals, plus you can download a trial version to check it out

Idea Spectrum deserves praise for not treating their software as a service they can let out. Instead, you need to purchase Realtime Landscaping Pro outright - the old fashioned way - for $279. This is quite refreshing in this day and age. Yes, you have to pay more upfront, but that’s one less rental you have to deal with every month.

Additionally, you can upgrade from a previous version: Pro owners of versions 2011 to 2023 can do so for $129, whereas Plus owners from 2011 to 2025 have to pay $149 to get the latest version of Pro.

If you wish to try the software out for yourself, you can also download a free trial which limits some of the features, but will give you a good feel for what’s on offer.

  • Score: 3.5/5

Realtime Landscaping Pro 2025: Interface

Realtime Landscaping Pro 2025 during our review

Design your home in minutes thanks to the help of one of Realtime Landscaping Pro’s handy wizards (Image credit: Idea Spectrum )
  • A clean, easy to understand interface, with multiple views and handy wizards to speed up the design process

Realtime Landscaping Pro is designed for you to work in a 3D environment. Should you prefer to focus on a 2D space, Idea Spectrum also offers ‘Realtime Landscaping Photo’ as an alternative.

The interface is very standard: all your tools can be found on a sidebar to the left, with all the objects you can add being located at the top, broken down by category, such as Terrain, Water Features, Utilities, and Building (yes, you can add buildings to your design; you just can’t venture into them). The left side of the interface is your Inspector, showing all of a selected object’s changeable parameters.

Since you can’t explore the inside of the house, you’d be forgiven for thinking the options available for designing the outside might be limited. Although a lot is automated for you, you have a heck of a lot of customisation capabilities. From setting up the structure, to adding windows, guttering, lights, it’s pretty much all there. Plus you can change the types of material, their colour, the wall heights, the pitch of the roof, etc. Everything you need to make a building look great - from the outside. You also have the ability to add ‘window facades’ that make it seem like your house has an interior when looking through the windows.

There are three separate views at your disposal, all accessible via buttons, lower left of the interface: ‘Plan’ is a top-down view - selected by default; ’Perspective’, allows you to see elevation and work in a 3D environment, which we found helped us design better. The third view is called ‘Walkthrough’, and is really there for you to peruse your creation using your mouse and keyboard. As the project is rendered in high quality, there is no way to alter it in that view.

On the whole, the interface is clear, and easy to understand, giving you a large canvas in the centre of the interface to design your project. Should you feel at a loss, Idea Spectrum offers a series of online tutorials to help you familiarise yourself with what’s on offer.

In order to facilitate the design process further, Realtime Landscaping Pro comes with various wizards. One is used for creating houses, as mentioned above, but others are also available to quickly create landscapes, decks, ponds, accents and swimming pools. The concept is very simple: choose a template, place it onto your project and more often than not, you’re done. These templates are fully customisable of course, to help them blend in more perfectly with your landscape.

  • Score: 4/5

Realtime Landscaping Pro 2025: Planting

Realtime Landscaping Pro 2025 during our review

You’ve got over 6,000 plants to choose from, and customize to suit your needs (Image credit: Idea Spectrum )
  • An unbelievable inventory of plants which you can customise, choose their size, and set their look. You also have control over the time of day, and season. Your customisation options are as impressive as the number of plants available

Software designed to recreate an outdoor environment should be well stocked when it comes to flora, and this is exactly what Realtime Landscaping Pro offers. You have at your disposal over 6,000 plants, subdivided by category such as Annuals, Succulent, Tropical, etc, to make it easier to find what you’re after. But with so many to choose from, you’ll be grateful for that handy search field as well!

But that’s not all: you get to choose plants ideal for the geographical location you’re designing in - or not - the choice is completely up to you, as you add trees and shrubs that can look great together, but might not survive in the real world. You also get to choose each plant’s age, which mostly just alters their height, as well as the season you’re working in. This is set for your overall design, but you can also supersede that choice for each plant individually if you’re looking for an unusual and striking look, such as having plants displaying their spring appearance, next to others in the fall. Essentially, you can be as realistic and accurate as you please, or as fanciful as you desire.

This level of control extends to the weather, time of day, season, and even the phase of the moon. All of this is available through the ‘Settings’ menu.

You’ll find that each category has a ‘Currently Used’ section, which allows you to reuse objects currently in your project, elsewhere. This only works on your current project though. Should you wish to use the same plants in multiple projects, that’s where the ‘Favourites’ section comes in, making it easy to locate items once, and use them again and again in future works.

  • Score: 5/5

Realtime Landscaping Pro 2025: Objects, people, and animation

Realtime Landscaping Pro 2025 during our review

Change the weather and time of day to suit your needs (Image credit: Idea Spectrum )
  • You also have a large list of materials, objects and people to further refine your design, and bring your creation to life with a few fun animations

Plants are but the start of your designing journey. Realtime Landscaping Pro also contains a generous library of 3D objects, from lawn furniture, to cars, as well as a wealth of materials you can use for your walls, driveways, and more.

But what we particularly enjoyed was how you can bring your design to life through animation. Water can shimmer, and fountains flow, for instance. But people - and even animals - can be animated as well. Some can walk, others jog, and a few even swim. Set a path for them to follow and they’ll repeat their action on a loop. Even those sitting or lying around will have some kind of animation set for them, like a head tilt, or a hand movement. All of these help your creation come to life when exploring it in Walkthrough.

Speaking of Walkthrough, you’re able to create movies meandering through your project, although you don’t actually control the movement through your keyboard and mouse, but rather by setting a path for the camera to follow. You can even connect it to an Oculus Rift.

As it stands, this software is very versatile with a wealth of features. It’s simple enough for casual users to have fun with, yet versatile enough for professional use, creating your dream garden, virtually, complete with seasons, and fun animations.

  • Score: 4/5

Should I buy Realtime Landscaping Pro?

Realtime Landscaping Pro 2025 during our review

Set up a video path around your project to create a movie of your design (Image credit: Idea Spectrum )

Buy it if...

You’re looking for a detailed landscaping tool with a wealth of features to help you design the project of your (or your clients’) dreams.

Don't buy it if...

You don’t fancy playing with so many features that you can get lost in the minutia, and you find the animations superfluous and creepy.

For more design tools, we've reviewed the best architecture software and the best interior design software.

Boulies OP180 office chair review: Surprisingly comfortable and built for the workplace
7:55 pm | December 11, 2025

Author: admin | Category: Computers Gadgets Pro | Comments: Off

Boulies OP180: 30-second review

The Boulies OP180 is, like all the OP-designated line, designed for workspaces. It’s perfectly comfortable for home office use, and its compact design without headrest means it won’t dominate the room. But, to my eye, it looks, feels, and performs like a chair for actual offices. One look at it and you can picture a series of OP180’s parked in cubicles or nested around a table in a conference room.

The backrest is of classic mesh that feels very breathable when used for long hours. And the plush cushioned seat surprised me. Alright, it’s not especially breathable, but the thick foam is incredibly comfortable and supportive. I used it for eight-hour work days for weeks, and it feels like the happy medium between the firmness of the Boulies EP200’s mesh seat and the ultra-soft foam seat of the Boulies OP300. If you’ve struggled with finding the right balance, I’d recommend checking out the OP180.

There’s good adjustability here - seat height and depth, backrest height, lockable recline, and tilt are all present and correct. The chair also features 3D armrests.

And that’s where I discovered one of my only real problems with this chair. Yes, they move smoothly backwards, forwards, up and down, and side to side. But there’s no horizontal locking system, unlike with my favorite of the Boulies range, the EP200. Now, this didn’t prove an issue when sitting down for work, but lean on the armrest to rise from the chair and it will slide out of place.

It’s also lacking full lumbar support, instead opting for a contoured S-shaped backrest. Thanks to the tension of the mesh backrest, I can’t say I missed the lumbar support - I felt supported at all times, and for the OP line, it’s perhaps expected. But, I appreciate some users will want that extra lower back support.

Those issues aside, I should mention the price - it’s selling for $290 / £240. It’s one of the best office chairs for the workplace, although I'd prefer a longer warranty length than the two years offered by Boulies. For home offices, I’d still recommend a Boulies chair like the high-back EP200, which still offers superb value for money and a firmer, more breathable experience.

Boulies OP180: Price & availability

The Boulies OP180 is widely available, selling for $290 at Boulies.com and £240 at Boulies.co.uk. However, at the time of review, it’s discounted down to $240 / £170.

That UK price is also reflected over at Amazon.co.uk. I’d suggest that cost is about right for an office chair chiefly designed to be bought in bulk for HQ.

Boulies OP180: Specs

Price (RRP)

$290 / £240

Seat height

17.3 - 20.1in / 44 - 51cm

Seat depth

17.9 - 19.7in / 45.5 - 50cm

Seat width

19.5in / 49.5cm

Backrest height

22.0 - 24.8in / 56 - 63cm

Recommended user height

5’1” - 6’3”

Max weight load

352lb / 160kg

Material

Mesh and foam

Warranty

2 years

Boulies OP180: Design

The OP180 is a classically designed, compact office chair. Only available in black, it’ll fit right into any professional workspace without looking out of place.

To the rear, there’s a Y-frame support for the backrest. And I like the armrest design, thrusting forward like an Enterprise starship. Sure, that’s hardly a game-changer styling, but it does give the OP180 a more modern feel.

In truth, there’s not much to like or dislike about the design of this chair. It looks exactly as you’d expect - and that’s precisely the point of an office chair like the Boulies OP180. It’s not trying to be the Branch Verve or the Herman Miller Embody, with striking silhouettes and bold color choices. It’s a traditional office chair for professionals.

Boulies OP180: Assembly

Boulies claims it’ll take you five minutes to build the OP180. I wouldn’t say it’s quite that quick - it took me a little under ten minutes after misaligning the screws for the armrest first time around (pro-tip: place the three in loosely first, then tighten each).

Everything you need is in the box, including the hex key, which is the only tool needed to piece it all together. Instructions are clear, with each step illustrated with an easy-to-understand image and accompanying text.

Inside the manual, it also clearly lays out what each under-seat lever does and how to use them to adjust the fit once seated.

Overall, I found assembly to be ridiculously easy. It’s probably the fastest I’ve ever built a chair, and if you’re constructing a lot of these for an office space then yes, you probably could get it down to about five minutes. Six screws later, and after slotting in the spokes of the seat base, the casters, and the backrest, I was done.

Boulies OP180: Comfort & adjustability

I wasn’t expecting the OP180 to be as comfortable as it is. That lack of true lumbar support, the high but technically mid-back design made me fear that it would be a literal pain when used for long hours.

I don’t mind admitting I was wrong.

First, I found the plush cushioned seat to be exceptionally accommodating. It’s neither too firm, nor too soft, providing just the right amount of support and softness. For anyone who’s struggled to find a chair with the right balance, this one is absolutely worth exploring.

I’m not typically a fan of foam cushioning on office chairs, as they tend to retain too much heat compared to mesh seats. And while it’s not completely breathable, I didn’t find it got uncomfortably hot when sitting down for those eight-hour days.

While adjustable lumbar support would’ve been nice, it didn’t disrupt the experience when used all-day for work. The contoured, high-tension mesh backrest provided firm lower back support during prolonged use.

Adjustability controls are exceptional. Using the under-seat levers, you can alter the seat height and seat depth, and a quick pull (or push) on the backrest will adjust its height. That gives it real versatility for the workplace, where a range of users might be using these chairs.

Alongside this is the ability to tilt and recline the chair - and yes, unlike some office chairs, both can be firmly locked into place. I appreciated this, but if you prefer a model that keeps the recliner unlocked at all times, you’ll want to look elsewhere.

The chair also features 3D armrests, which can move horizontally, vertically, and swivel in and out with a satisfying click of each turn. Beneath each armrest, you’ll find a trigger - squeeze that and you’re able to raise or lower them to the right height.

My only wish here is that they also acted as a lock to prevent the armrests sliding backwards and forwards. It didn’t alter my seated experience. However, more than once the armrests slipped when too much weight was applied. It feels like an oversight that could be easily remedied in future iterations.

Boulies OP180: Final verdict

The Boulies OP180 in a home office during our review

(Image credit: Boulies // Future)

The OP180 neatly fits into Boulies’ Office Professional line of chairs. It’s not a showy chair. It’s a classically styled and functional model that’s very well-suited to offices, or even the home office if you prefer a low-profile chair over executive high-back models.

The backrest is breathable, comfortable, and more supportive than you might imagine considering it doesn’t have any true lumbar support. But the foam cushioned seat was the biggest surprise for me - it feels like it’s been engineered to perfectly balance out both the firmness of your standard mesh seats and the soft, almost saggy cushioned seats of other chairs I’ve used.

You have some great control over comfort due to the excellent adjustability controls. Because of this, it’s an ideal pick if multiple people will be using the chair, which, as a fully fledged office chair, is the OP180’s ultimate goal. My only real issue is the lack of lockable armrests - they have a tendency to slide forward when too much force is applied.

Overall, though, I found it a comfortable and supportive choice at a price that’ll suit office managers buying in bulk.

Should I buy theBoulies OP180 office chair?

Buy it if…

You’re kitting out a workplace
With high adjustability, good comfort, and a reasonable price, it is - as intended - a solid pick for offices where more than one person may be using it.


You want a compact office chair
As a mid-back model, the OP180 features a low-profile design that won’t dominate the office or home office.

Don’t buy it if…

You like armrests that lock into place
My main problem with the OP180 is that the 3D armrests have a tendency to slip back and forth when you rise from the chair.


You suffer lower back pain
With no true lumbar support, this isn’t the office chair of choice for those who need additional support for the lower back.

For more workspace essentials, we tested the best standing desks for the home and office.

I tested Doogee’s V Max LR – a rugged phone that’s identical to the V Max Play with one big difference that also makes it cheaper
7:11 pm | December 7, 2025

Author: admin | Category: Computers Gadgets Phone & Communications Pro | Tags: | Comments: Off

Doogee V Max LR: 30-second review

Doogee’s V Max series includes some monstrous phones, all powered by the same MediaTek Dimensity 7300 SoC and a huge 20500 mAh battery.

The V Max LR is the cheapest option and delivers an almost identical design to the Play model, but with the omission of the projector.

Instead, the LR has a measuring sensor, which is slightly less niche and might be useful to anyone in the construction industry who doesn’t already have a gizmo for that.

Using an integrated app, this can measure lengths and areas easily and can be activated via the custom button.

In my V Max Play review, I covered some of the silly mistakes that Doogee made with that phone, like the included bumper that covers over the camping lights, among others. And, the LR model fixes none of these issues and repeats them all verbatim.

However, this choice has the significant advantage of being cheaper than the Play, a phone I felt was way too expensive. Direct from Doogee, the LR is $110 less than the Play, which gives us a good idea of what adding a projector adds to the cost.

That doesn’t make the LR cheap; it's just not the high cost of the Play.

If you want an impressively large phone with enough battery life to last a week of general use, that enhances the owner's biceps, and doubles as a tape measure, then the LR meets all those criteria.

If you don’t care that it's so unwieldy and not inexpensive, it might provide good service, but this isn't a combination that calls to our best rugged phones collection.

Doogee V Max LR

(Image credit: Mark Pickavance)

Doogee V Max LR: price and availability

  • How much does it cost? $580/£465
  • When is it out? Available now
  • Where can you get it? You can get it in most regions directly from Doogee or from many online retailers.

Doogee sells its phones directly and through online retailers like Amazon and AliExpress.

In the USA, the V Max LR sells for $579.99 directly, or you can get it on Amazon.com for $769.99, but at time of review, it's discounted to $639.99.

A better deal can be had on AliExpress, where the V Max LR sells for $545.51, though I’m unsure whether that price includes tariffs on Chinese imports into the USA.

For UK customers, it's available from Amazon.co.uk for £630. It's also on AliExpress, where the latest price is only £463.23. And, across Europe, AliExpress charges €524.32 for the global version of this phone.

Other phones that offer a rangefinder include the Blackview BV9300 and the Unihertz 8849 Tank 3. The Blackview has been replaced with the BV9300Pro model, but the old one with the same measuring technology as the LR costs around $480 on AliExpress. That seems cheap, but the BV9300 only has 75% of the battery capacity of the LR, and half the storage.

Equally, the original Unihertz 8849 Tank 3 has been superseded, you can still get it, but only the models without the rangefinder.

Given that most phone makers who previously included a rangefinder have removed it from their devices, it hints that it wasn’t a feature that sold many devices.

Doogee V Max LR

(Image credit: Mark Pickavance)
  • Value score: 3.5/5

Doogee V Max LR: Specs

Item

Spec

CPU:

MediaTek Dimensity 7300 Energy

GPU:

Arm Mali-G615 MC2

NPU:

MediaTek APU 655

RAM:

16GB

Storage:

512GB

Screen:

6.78 inchFHD+IPS Screen

Resolution:

1080 x 2460FHD+,120Hz

SIM:

2x Nano SIM + TF (all three can be used)

Weight:

686 grams alone, 771g with bumper

Dimensions:

183.5 x 85.4 x 30.5 mm

Rugged Spec:

IP68 IP69K dust/water resistant (up to 2m for 30 min), MIL-STD-810H Certification

Rear cameras:

200MP AI Main Camera + 20 MP Night Vision Camera + 8MP Ultra Wide Angle & Macro Camera

Front camera:

32MP Samsung

Networking:

WiFi 6, Bluetooth 5.3

Audio:

130dB loudspeaker with Smart PA

OS:

Android 15

Battery:

20500 mAh (Max 45W wired, 10W reverse)

Colours:

Black

Doogee V Max LR: design

  • Heavy and thick
  • Annoying bumper

I’ve already covered the ergonomics of this phone in my Doogee V Max Play review that you can read here, so let's keep this brief.

At 771g, this is an excessively heavy and bulky device that doesn’t fit easily in your pocket and would be a nightmare for anyone who has wrist strength issues or a child.

To make it marginally easier to carry, Doogee created a hard-plastic bumper with an integrated rubber handle.

It’s obvious to anyone using the phone for the first time that the person who designed the bumper never saw a physical phone, and just created it using a CAD model.

I say that because the carrying handle sits over the user-customisable button, and gripping the phone triggers that button every time. So, where on the Play you open the phone to always find the projector controls on the screen, here you always meet the measuring app.

Doogee V Max LR

(Image credit: Mark Pickavance)

Another clue to the lack of joined-up thinking is that the LR, like the Play, has two large LED arrays that act as a camping light, but the bumper obscures these entirely behind solid plastic. Therefore, to use them, the bumper must first be removed, which isn’t easy in either light or dark.

I do wonder about the number of people involved in the design and production of the LR and the Play who either didn’t notice or chose to ignore the obvious faults in this aspect of the design as it moved from concept to production. But, they did one or the other.

As a phone and a bumper, neither of these things is Doogee’s finest hour.

Doogee V Max LR

(Image credit: Mark Pickavance)

Design score: 3/5

Doogee V Max LR: hardware

  • Same SoC as Play model
  • Confuses IR and Lasers

The underlying Android 15 platform on the LR is unchanged from the Play, and therefore, you can read my review of that phone for a greater insight into what the Dimensity 7300 Energy offers, and if it's something you might want in your mobile devices.

To paraphrase my previous views, it’s a decent SoC with more than enough power for the majority of use cases, even if it’s not ideal for the hardcore gamer.

Its strengths are supreme power efficiency, which, given the phone's battery capacity, results in exceptional running time.

The one feature that Doogee removed from the Play to create the LR was the projector, but its omission left physical space within the design, and the engineers decided to fill that with something more practical and less niche.

You may be wondering what the LR stands for in this phone, and it's the Laser Rangefinder. But this is where we head down a rabbit hole, because I’m not sure whether this phone has a laser rangefinder.

What makes me unsure? Well, in the app, when you activate the measuring system, it says “Turn on infrared”, not “Activate Laser”. But when you do that, you can see a visible laser spot where the phone is pointed. If this were infrared, it wouldn’t be visible, since humans can’t see the frequencies of light that are generally classed as infrared.

In an attempt to resolve these apparent contradictions, I checked the documentation that came with the phone and found no reference to laser light or any safety warning regarding that or IR. Admittedly, the two-page manual was a generic one, and not specific to the LR, but surely if you have a product with a laser in it, of whatever power, that needs a specific kite-mark or something?

What I do know is that, alongside the area on the phone where the ‘laser’ comes out, there's an IR sender/receiver. Doogee mentions it has this in its promotional materials, calling it an “Infrared Remote Control”, although there are no apps included to use it.

Doogee V Max LR

(Image credit: Mark Pickavance)

My guess, and take this with a huge pinch of salt, is that the laser is a marker so you can see where it is measuring to, and the actual measurement is performed using Infrared, because that’s much cheaper than the electronics to calculate the return of a laser beam.

That would explain why the device's maximum range is 40M and its measurement accuracy is rated at ±3-15 mm. Eventually, I found a reference that said 630-670nm visible infrared, which confused me even more, because that’s in the visible light range, and strictly not in the true infrared range.

I could be wrong, and I’ll be happy to accept it if I am, but whatever the LR has isn’t a ‘Laser Rangefinder’, as is typically defined.

Can it measure distances? Yes, although not that accurately. As they say, measure twice, cut once.

Doogee V Max LR

(Image credit: Mark Pickavance)
  • Hardware score: 4/5

Doogee V Max LR: cameras

  • Rear camera: 200MP Samsung S5KHP2 primary camera, 20 MP Sony IMX350 Night Vision Camera, 8MP Ultra Wide Angle & Macro Camera
  • Front camera: 32MP Samsung S5GD1

Doogee V Max LR

(Image credit: Mark Pickavance)

Again, I’ll spare you my repeated thoughts on the camera system of the LR, since it's identical to the same arrangement in the V Max Play. I covered that subject in my review of that phone, so I’ll give a general overview of my thoughts here.

The phone's sensor is good, and the HP2 primary camera in particular is an excellent choice for those wanting crisp, well-saturated images, even in low-light conditions.

It’s combined with the workman-like 20MP Sony sensor that is good for night vision and a workable 8MP sensor for ultra-wide-angle and macro scenarios.

For the sake of thoroughness, I’ve taken another series of example photos using the LR, but there isn’t any practical difference between these and the ones I took using the Play.

One thing I failed to mention on the Play, but I’ll include here, is that neither of these phones has Widevine L1 support, with only L3 encryption. That means that the majority of streaming services will limit the quality of a streamed movie or TV show to only 480P, irrespective of the screen resolution. Many Chinese phone makers don’t care about Westerners watching Netflix, and Doogee is one of those, it transpires.

In short, the cameras are good, but avoid the encouragement of the underwater mode, since given the weight of this phone, if you let it slip from your hand, it will be heading rapidly to the deep six.

Doogee V Max LR

(Image credit: Mark Pickavance)

Doogee V Max LR Camera samples

  • Camera score: 4.5/5

Doogee V Max LR: performance

  • Decent SoC
  • GPU is game-friendly
  • Big battery

Phone

Doogee V Max LR

Doogee V Max Play

SoC

Mediatek Dimensity 7300

Mediatek Dimensity 7300

GPU

Mali-G615 MC2

Mali-G615 MC2

Mem

MediaTek NPU 655

MediaTek NPU 655

NPU

16GB/512GB

16GB/512GB

Weight

686g

686g

Battery

20500

20500

Geekbench

Single

1019

1009

Multi

3247

3176

OpenCL

2500

2478

Vulkan

2521

2501

GFX

Aztec Open Normal

40

40

Aztec Vulkan Norm.

42

42

Car Chase

36

36

Manhattan 3.1

61

60

PCMark

3.0 Score

13932

11709

Battery

43h 21m

43h 28m

Charge 30

%

12

11

Passmark

Score

13772

13901

CPU

6816

6973

3DMark

Slingshot OGL

7124

6977

Slingshot Ex. OGL

5378

5275

Slingshot Ex. Vulkan

4976

4862

Wildlife

3300

3269

Nomad Lite

364

360

I put this data in the review to underline that the LR and the Play versions of the Doogee V Max are the same phone inside.

Yes, there are different results, but the difference is no more than what you get by repeatedly running the tests. The only oddity is why the Play has a lower PCMark score, and I can only conclude that a firmware update that happened between my testing made a change that upgraded the LR on that one test.

If the LR is compared with other rugged phones, the performance is decent but not spectacular. As a good example, the Oukitel WP210 that uses the Dimensity 8200 scores 6023 on the 3Dmark Wildlife test. Therefore, faster phones are available, but the platform on the LR outclasses many designs, like the Blackview BV7300 or Oukitel WP300.

  • Performance score: 4/5

Doogee V Max LR

(Image credit: Mark Pickavance)

Doogee V Max LR: Final verdict

As I iterated with the V Max Play, the phone's physical size is a deal-breaker for many, since it limits who can carry it and how far.

On the other hand, if the phone will typically be in a vehicle, then it might not matter.

The idea of removing the projector and putting in the measuring system and its price reduction seems, on paper at least, a good idea.

Though the V Max LR still isn’t an inexpensive phone, especially if you buy it through Amazon.

There are good things about this phone, like the cameras and the SoC, but they’re balanced by the price and a few dire aspects, such as the poorly designed bumper.

That bumper wasn’t good on the Play, and now it's appeared on the LR. I just hope Doogee redesign it for any subsequent V Max models.

Should I buy a Doogee V Max LR?

Doogee V Max LR Score Card

Attributes

Notes

Rating

Value

Maker price is too high, but online its more affordable

3.5/5

Design

Terrible bumper and a massive device

3/5

Hardware

Decent SoC and a 20500 mAH battery, and a 'Laser Rangefinder'

3.5/5

Camera

200MP Samsung sensor takes great pictures and video

4.5/5

Performance

Decent performance and enhanced battery life

4/5

Overall

Not the most practical phone for daily use, but rugged

4/5

Buy it if...

You need a phone for outdoors
The water- and dust-resistant Doogee V Max LR is suitable for working in the rain and can withstand being dropped. But it is exceptionally heavy and unsuitable for small hands.

You need battery capacity
One of the redeeming features of this design is the battery capacity and how this translates into running time. If all you want is a long-running time, then this is a design that offers that feature, but it also makes it heavy.

Don't buy it if...

You are travelling light
At over 771g with bumper, this is a heavy phone, and it's too big to fit in a trouser pocket. Maybe for a long trek, this isn't the best choice, even if the camera is perfect for scenic shots and measuring planks.

Also Consider

Ulefone Armor Mini 20 Pro
Another practical, rugged design with an inbuilt camping light, night vision camera and about 60% of the battery capacity than the WP60. It’s cheap, but conversely, the cameras aren’t as good, and the SoC isn’t as powerful. For those needing a cheap, tough phone, the Ulefone Armour Mini 20 Pro might be a good choice as it's easily pocketable.

Read our full Ulefone Armor Mini 20 Pro review

ThinkPhone 25 by Motorola
The ThinkPhone 25 offers a powerful SoC, robust package, practical form factor, high-quality camera sensors and decent battery life at a mid-range price point. But, it’s not available in the USA, sadly.

Read our ThinkPhone 25 by Motorola review

For more ruggedized devices, we've reviewed the best rugged tablets, the best rugged laptops, and the best rugged hard drives

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