HP’s OfficeJet Pro 9012e is almost indistinguishable from the 9010e we crowned inkjet Labs winner this time last year. It’s a chunky-looking, businessy MFP aimed squarely at home and small offices. While it’s clearly not an enterprise-class device, it’s built to take moderately high use, with a one-time maximum monthly duty cycle of up to 25,000 pages.

In reality this MFP is unlikely to print anywhere near that volume, but it’s well set up for its recommended 1,500 pages a month. In its base you’ll find a 250-sheet paper cassette, while on top there’s a 35-sheet ADF. It can print, scan, copy and fax, with direct control coming via a 6.9cm color touchscreen running a user-friendly menu. It’s hidden slightly on the left side, but you also get a USB host port for direct prints and scans.

The “e” on some HP printers denotes that you must sign up to HP+ to activate the device, and thereafter leave it connected to the internet for it to function. Happily, that’s not the case here, with users allowed to choose whether to activate HP+, the Instant Ink subscription service, or neither. We asked HP to clarify whether it had changed its “dual SKU strategy” which obliged users to choose HP+ or not at the time of purchase, but didn’t hear back before we went to press.

Regardless, the 9012e offers the best of all worlds. Choose to sign up to HP+ and you’ll get an additional year’s warranty and six months of Instant Ink for free. Opt out and you can still get two years’ cover with online registration, and choose to sign up to Instant Ink if you want. We discuss the economics of this in View from the Labs, but without it – at 1p per page in black or 4.2p in color – the 9012e is cheap to run for a cartridge-based inkjet.

HP claims the 9012e has self-healing Wi-Fi, but we had issues connecting it to our regular Labs router – an unremarkable dual-band TP-Link. It couldn’t detect the 2.4GHz network until we rebooted it, after which the printer failed to connect and lost sight of it again. We tried the 5GHz network with similar results, eventually giving up and using our main router. Although this worked without any problems, it’s further away from the test area, which may have slowed the 9012e down.

If it did, we can’t say we especially noticed. The OfficeJet Pro 9012e took quite a while to spool and start printing multi-page jobs, but once started it was the fastest inkjet in this group. It hit 21.1 pages per minute (ppm) on our 25-page text test, and reached an equally impressive 6.9ppm over 24 pages of color graphics. Encouraged by these results we tried our 50-page Alice in Wonderland test, but with a very long spool time this proved slower at just 11.6ppm. The 9012e was also underwhelming when duplexing, reaching only 3.4ipm when printing ten sides of color graphics.

For an inkjet, this is a fast copier, managing single black pages in nine seconds, and needing only ten seconds in color. It rattled off ten mono copies in 71 seconds, and again needed little longer in color, taking 79 seconds. A 10-page, 20-side duplex color photocopy took nearly five minutes, however.

When it came to scanning, this was again the fastest inkjet here, dispatching low-resolution A4 scans in only ten seconds. We were even more impressed at higher resolutions, the 9012e needing only 12 seconds to capture a 10 x 15cm photo at 600dpi.

The 9012e isn’t a great photo printer, with its pigment inks drying to a dull, semi-matte finish. We were also disappointed in its slightly dark and dingy photocopies. Otherwise, it’s hard to fault the quality of its prints and scans, particularly on typical office jobs such as text and color graphics. It’s certainly good enough for printing formal correspondence, and it would be great for archiving documents – if only it came with software that could save scans as searchable PDFs.

Overall, this remains a great MFP for a typical home office. It’s fast, robust, produces good results, and is almost as cheap to run as cartridge-based inkjets get. However, its purchase price has crept up somewhat compared to the 9010e, so it loses out on value for money.

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HP’s LaserJet Pro MFP 4302fdw looks like the perfect color laser MFP for a small office. It’s a four-in-one with fax, topped off by a 50-sheet ADF. Both this and the printer are duplex-capable, so you can start a multi-page double-sided copy and go off to put the kettle on.

This MFP has virtually no packing to remove – you can just load up paper, join it to a network and install the drivers. Unfortunately, that didn’t go as smoothly as it should have. The touchscreen didn’t confirm whether the 4302fdw had joined our Labs network, and it didn’t respond when we repeatedly tried to print a network report. Shortly afterwards the printer sprang into life, delivering several unwanted copies.

We still don’t love HP’s TWAIN scan software, which in this case doesn’t offer 150dpi, but its MFPs’ lipless scan platens make it so much easier to retrieve your originals. This is quite a fast scanner, managing a 10 x 15cm photo at 600dpi in just 17 seconds, but it repeatedly dropped out midway through our 1,200dpi test.

If it’s been idle for a while, the 4302fdw needs only about three seconds extra to warm up before delivering a first black or color page. From standby it managed this in 17 seconds, and went on to deliver our 25-page test in exactly a minute. It was slower on our challenging color test, but its 14.4ppm still compares well at this price.

At 1.5p in black or 8p per color page this isn’t the cheapest laser to run, but you can sign it up to HP’s Instant Ink toner delivery, which brings the cost down as low as 1.3p. Unfortunately, you can’t do much about the 4302fdw’s indifferent print and scan quality. Black text was perfect, but graphics and photographs had a blue bias, apart from skin tones, which tended to look flushed. Office scans were perfectly good, but with photos we noticed a loss of detail from the darkest areas.

It’s a shame. The LaserJet Pro MFP 4302fdw should be the perfect small office device, but its results are just a little too weak.

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If Epson’s EcoTank ET-2830 was a normal inkjet we’d be bemoaning its high price and taking aim at a relatively basic specification. We’ll come back to the latter, but the first is explained by this MFP’s refillable ink tanks. The ET-2830 arrives with about 6,000 pages’ worth of bottled ink – enough to see out a year or two of light use in the home. It’s better value out of the box than a comparable entry-level, cartridge-based device.

And entry-level the ET-2830 is. It’s a three-in-one, able to print, scan and copy, yet there’s no display, no USB port and no memory card slot. Instead, you get a few buttons and LEDs, and a reasonably appealing and uncluttered design. It offers just a single rear paper feed, and a basic scanner with no ADF. The printer can’t flip over pages for double-sided prints, although the driver will help you do it manually.

The ET-2830 arrives with blue tape holding down every conceivable flap. Remove that and it’s time to flip open its ink tanks and empty the supplied black and color inks into the relevant nozzle – they’re physically keyed to prevent a disastrous misfuelling. This is usually the bit where we gripe about waiting for the one-off ink priming to complete, but Epson’s new Smart Panel app lets you join the MFP to a wireless network and get on with installing software while you wait. We found its verbosity annoying, but it worked perfectly and turned out to be a time-saver overall.

Once set up, this MFP offers no real surprises. Despite its basic nature, it will happily get on with regular household or micro-office duties, leaving printed pages in a neat stack. As you might expect, it’s not especially fast, managing only 12.3ppm on our 25-page black text test. However, with the print quality dropped to draft it reached 17.2ppm – significantly more than Epson’s stated 15ppm.

Cheaper inkjets often make a meal of our challenging 24-page colour graphics test, but the ET-2830 chugged along at a steady 4.5ppm – more competitive than it sounds. It wasn’t even that slow when printing larger photos, needing about three minutes for each 10 x 8in shot printed onto A4 paper. Unfortunately, it only offers borderless prints on 10 x 15cm paper, on which it took a beard-lengthening 14 minutes to deliver six prints. Color photocopies provided another opportunity to grow facial hair, with a single copy needing 35 seconds. At least mono copies, at 14 seconds each, were relatively brisk.

The ET-2850’s scanner didn’t hang about at lower resolutions. It completed a preview in 12 seconds, and in the same timeframe could capture an A4 document at 150dpi. At 300dpi, the same job took 22 seconds. Things got slower at middling resolutions, with the scanner needing 37 seconds to capture a 10 x 15cm photo at 600dpi. However, scan speeds remained competitive at 1,200dpi, with the same document needing just less than a minute.

Delightfully, there’s nothing especially entry-level about the quality of this MFP’s prints, scans or copies. Draft text was quite faint, but Normal quality produced crisp and dark results. Colour graphics weren’t the boldest we’ve seen, but they were free of banding, and comfortably good enough for home and internal business use. Photocopies faithfully reproduced the originals – although colour copies were a touch less saturated.

This MFP’s photo prints were a highlight of our tests, combining surprisingly crisp details with vivid colors and realistic skin tones. Only our black and white photo presented a challenge, with the ET-2830 adding a slight green tint and failing to preserve the darkest shade details. We were also very impressed with its scan quality, which combined excellent color accuracy with a wide dynamic range, making the most of office documents and photographs.

The EcoTank ET-2830 may be basic, but it’s not unduly slow, and it does everything well. Yes, it’s missing duplex printing and other helpful features, but it’s about as cheap as refillable inkjets get. Once you’ve used up the generous bundled ink, its ongoing running costs are less than 0.5p per color page. Don’t be fooled by the purchase price: the ET-2830 is a bargain.

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While Canon’s Maxify printers are aimed at home and small offices, the Pixma series is unapologetically focused on creative and home use. The Pixma TS8750 sits near the top of the current lineup; a six-ink MFP offering high-quality photo prints and detailed scanning. What it lacks in office features it makes up for with photo-friendly touches such as the memory card slot and a huge color touchscreen display.

The TS8750 is a striking MFP, made from a mix of textured, shiny and translucent black plastics. Its squat stance makes it look as much like AV equipment as it does a printer. But although it looks as if you could sit the TS8750 on a bookshelf, you’d risk losing access to its scanner and its 100-sheet rear paper tray. The bulk of the MFP is inset slightly from a base that juts out at the front. Here you’ll find a 100-sheet paper cassette and the card slot.

If it’s not immediately obvious where paper comes out, all becomes clear when you start printing. The TS8750’s motorized paper output tray emerges – tilting the front panel upwards – shortly followed by your first page. It’s a slick party piece, partially reversed when you turn the MFP off; the panel itself isn’t motorized, so it stays slightly open.

With manufacturers including Canon making a big push on refillable printers, it almost feels odd to fit the TS8750’s six supplied cartridges. They’re easy to insert and, although you can physically put them in the wrong slots, the printer won’t initialize until it detects everything is ship-shape. This printer augments a standard black, cyan, magenta and yellow setup with grey and a second black cartridge. The three colors, grey and smaller black cartridges all contain dye-based inks, ideal for photo printing, while the main black tank is pigmented for strong black text on plain paper.

The TS8750’s chunky SD card slot might seem to the smartphone generation like a relic, but it makes sense when many high-end cameras still use full-sized SD for storage. Insert a loaded card and the initial single-shot preview isn’t that helpful. You can pull up a multi-frame view through which it’s easier to find specific shots from a selection of snaps, but it won’t let you batch select photos to print.

The TS8750 has two other foibles. There’s a handy lip to help you pull out its main paper cassette, but it’s obscured once the output tray is extended. The paper output tray has a flip-up stop, useful to rein in multiple pages after longer print jobs, but it’s not extended automatically when the tray itself emerges.

We hit the TS8750 with our usual mix of office documents and photos. It wasn’t especially fast, reaching just 13.4ppm over 25 pages of text, and only 3.9ppm on our demanding graphics test. Photo prints were snappier, with borderless 10 x 15cm postcards arriving every 70 seconds or so, although a borderless A4 print inched out over five minutes.

This is a reasonably fast scanner, completing a preview in 12 seconds, and needing 20 seconds to capture an A4 document at 150dpi. At a detailed 1,200dpi it needed 78 seconds to complete a 10 x 15cm photo scan. Copy speeds were middling, with a single page taking 17 seconds in black only or 23 in color.

If we were underwhelmed by this MFP’s speeds, it rose sharply in our estimations once we looked at our results. Black text was as crisp and bold as you’ll get from an inkjet, while color graphics were punchy and consistent, with only the merest hint of banding. Photocopies were very strong, with both mono and color copies preserving the details of the original.

Without doubt, the best results came on glossy photo paper, and from the TS8750’s scanner. Captured images showed a sharp focus with faithful colors and a wide dynamic range that preserved detail from the very lightest and darkest parts of originals. Photo prints were exceptional, offering perfectly reproduced skin tones, vibrant colors and crisp detailing. Unsurprisingly, given the dedicated black and grey inks, black and white prints were rich and free of any color cast.

This isn’t a cheap multifunction in the first place, and with a cost per page upwards of 10p, it won’t prove especially economical in use. That’s particularly true if you’ll often print text, every page of which will set you back a steep 3.5p. However, if you want a smart home MFP that’s as comfortable printing photos as it is scanning artwork, the TS8750 may well prove worth the premium.

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It’s hard to get excited about a laser printer, but Brother’s HL-L9430CDN might just put a hop in an office manager’s step. It’s a big beast, designed for use in small businesses and workgroups, and it comes with a suitable specification. In the base there’s a fully enclosed 520-sheet paper cassette, while the large flap at the front hides a 50-sheet multipurpose feed. Printed pages emerge into a 250-sheet tray on the top.

So far, so standard, but the HL-L9430CDN offers direct control through a large 8.8cm color touchscreen. While many business printers run rather cryptic, unfriendly menus, Brother’s is simple, offering quick access to functions and settings. It’s enhanced with web features, allowing you to access and print from cloud services such as Dropbox, Google Drive and SharePoint. Hidden nearby on the left panel there’s a USB host port for walk-up printing.

The final front panel feature is an NFC reader, used to control access if you need to lock down users or features. Using the printer’s web interface you can block people from printing, using the USB port or accessing web functions, or you can limit the number of pages an individual can print.

It comes with USB and gigabit Ethernet ports. Curiously you can’t buy it off the shelf with a wireless interface, but Brother will sell you one as an option. There’s also a rear USB port for secure printing. Brother offers a range of extra paper trays and a staple finisher, so this printer can grow to match your business’ needs.

Load it up and you’ll see the usual nag about setting the correct paper type. The HL-L9430CDN follows this by asking if you ever want to see the question again – a brilliant timesaver if, like us, you rarely change paper type and it simply gets on your nerves. We were also happy to see clear orientation marks at the front of the main tray and in the center of the multipurpose feed. Too many lasers force you to unload the paper just to see how to orientate the stack; a pain if you’re re-using previously printed pages, or using single-sided media.

Start printing and it’s clear that this is a very rapid device. However, if it’s been idle for any length of time the warm-up period can be toe-tappingly long. After an hour of rest we timed a first black text page out in 25 seconds, but the first color page of the day took nearly a minute and a half.

This pause aside, the HL-L9430CDN made mincemeat of our tests. It reached 30.6ppm when printing 25 text pages, and managed 34.9ppm on our 50-page document. Both fall a way short of the stated 44ppm engine speed, but our tests include the time taken to spool and send the job. Discount this and it was almost bang on target.

Like all printers, the HL-L9430CDN was slower when printing our challenging color graphics test. Here it reached 21.8ppm, the fastest color result in this test, and not far behind the 27.7ppm mono result recorded by Kyocera’s P2235dn. At the best Fine print quality it delivered two 10 x 8in photos on A4 paper in only 22 seconds, and six 10 x 15cm prints on three A4 sheets in 21 seconds. It duplexed ten sides onto five sheets at a rate of 14ipm.

So often, a promising color laser is torpedoed by high running costs, but happily that’s not the case here. The HL-L9430CDN is complex, requiring four toners, a drum, a waste bottle and transfer belt, but even factoring in all these it costs 0.9p per black page or 6.1p in color. This printer arrives with generous 9,000-page black and 6,500-page color inbox toners. With the largest replacements good for 12,000 black or 9,000 color pages, maintenance intervals shouldn’t be too frequent.

While not offering perfect color reproduction, the HL-L9430CDN still made a good job of our test photos, and printed excellent color graphics with a pleasing luster.

Black text was as good as you’d expect, too. Overall we could hardly call this hulking laser exciting, but it delivers everything you need in a busy business printer. And with Brother having won our Best Printer Manufacturer award for ten years in a row, you can expect great reliability and support, too.

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