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Samsung Galaxy M35 unveiled with a 6,000mAh battery, Exynos 1380
7:01 pm | May 27, 2024

Author: admin | Category: Mobile phones news | Comments: Off

Samsung introduced the Galaxy M35 in Brazil and is already available for purchase. It is very similar to the Galaxy A35, except that it has a larger 6,000mAh battery (that is 1,000mAh more than the A-series phone). The phone is priced at BRL 2,700, however, it is available with a 10% discount right now (so its price is BRL 2,430 – this converts to $470/€435/₹39,000). Samsung Galaxy M35 The Samsung Galaxy M35 is powered by the Exynos 1380 paired with 8GB of RAM and 256GB storage, plus a microSD slot. It runs Android 14 out of the box (One UI 6.1) and will receive 4 years of OS...

Re:amaze review
6:04 pm |

Author: admin | Category: Computers Gadgets Pro | Comments: Off

Within the increasingly competitive customer support space, it can be difficult to know which solutions can really stake a claim to be the best help desk software and which are merely pretenders to the crown. Unfortunately, you’d have to say that Re:amaze falls into the latter category. 

Re:amaze is by no means a bad help desk solution, but there are a few drawbacks that customers have pointed out - including issues relating to its AI functionality. Considering there are a rapidly growing number of AI tools on the market today, this is a shame and something that could count against it considering the plethora of other live chat and help desk apps that are making bold claims about their AI functionality. 

Having said all that, Re:amaze still has a lot going for it. The platform looks to achieve its aim of enhancing agent productivity by leveraging a host of features. These include message automation and te ability to monitor customer’s browsing activity and shopping data. This is why Re:amaze, as well as being a help desk tool, is also closely aligned with CRM software solutions, with both proving useful for boosting conversion. 

So, despite its flaws, if you already have an ecommerce presence and want a new help desk solution that understands the kinds of things your customers are likely to look for in any support program, then Re:amaze could be a good fit.

Re:amaze Review: Plans and pricing

Re:amaze is available in three different pricing tiers: Basic, Pro and Plus. The prices for these compare favorably with some of Re:amaze’s competitors, many of which offer their plans at a higher price. 

The Re:amaze Basic plan is available for $29 per team member per month, while the Pro subscription comes in at $49 and the Plus plan at $69. Of course, this doesn’t tell you much about whether any of these subscriptions represent good value for money or not. That, of course, depends on what you are looking for from a help desk solution.

It’s worth pointing out, however, that Re:amaze also comes with a 14-day free trial so you can try all of the platform’s features before committing yourself financially. You won’t be billed unless you decide to continue using the platform following the trial’s completion. In fact, the platform won’t ask you for a major commitment even if you do decide to continue using it beyond the trial period. Re:amaze is billed month-to-month so you can cancel at any time, without facing a cancellation fee. 

Another interesting feature of Re:amaze’s pricing plans is that, in addition to the three aforementioned contracts, the software can also be accessed by paying for two other plans - one designed for start-ups and the other for enterprises. 

The Re:amaze Starter plan is available for a flat fee of $59 per month - regardless of the number of team members you have. Admittedly, there are some restrictions - you are limited to 500 responded conversations per month - but you also receive access to all the features that come with the Basic plan. For start-ups, or smaller businesses that are predicting rapid growth, the Starter contract could represent an attractive option, allowing for fast scalability. The other option is the Enterprise plan, which is available for a custom fee, meaning you’ll need to get in touch with the sales team to see how much the contract will set you back. It’s good to know that for the largest firms, Re:amaze is happy to accommodate their needs

Features

Re:amaze chat

(Image credit: Re:amaze)

In terms of features, let’s start with the Basic plan. Customers at this price point will receive unlimited email inboxes, welcome, order and custom bots to integrate with their website, workflow automation, and several reporting features. 

The Pro offering comes with everything that you get from the Basic plan, plus additional functionality like a live view of website visitors and workflow reporting. The Plus tier, meanwhile, is the most feature-rich, especially when it comes to Re:amaze’s staff management functionality. The Plus plan also comes with FAQ edit history, article feedback, and live video calls. 

However, although the list of features offered by Re:amaze may look extensive, some customers have complained that not all of them work as they should. For instance, when messaging through social media channels, bugs and error messages have been noticed by several users. Given that research shows that even a single bad customer experience may lead to an individual switching brands, just one of these bugs could have serious financial implications. 

Integrations

It’s highly unlikely that your company will be able to meet all of its goals with just a single application, which is why a solid base of integration is crucial for many pieces of software to ensure they fit seamlessly as part of a broader suite of business tools. Fortunately, Re:amaze has a pretty impressive list of integrations it supports, from email marketing to payment gateways.

In terms of chatbot integrations, Re:amaze works with Octane AI, Recart, ShppMessage and ManyChat. These chatbots are already popular with many customers, so getting these to work with Re:amaze for Facebook Messenger means they should face minimal disruption to their usual communication methods. 

Communication integrations, meanwhile, include Slack, the hugely popular cloud collaboration tool that is deployed by offices all over the world, and RingCentral, another leading player. CRM integrations are also available, such as with Pipedrive, a sales pipeline tool that by aligning deals with your Re:amaze conversations, could allow you to transform  customer service conversations into sales opportunities.

Interface and ease of use

Overall, Re:amaze can be proud of its ease of use and the intuitive nature of its UI. Most customers have nothing but good things to say about Re:amaze’s functionality, including in excess of 5,000 brands worldwide.

Having said that, a small minority of customers have complained that Re:amaze is liable to make unannounced changes to its user interface via updates. They’ve also said that these updates can be confusing or lead to features that don’t work as well as they once did. 

During our review of the platform, however, we didn’t encounter a problem with the help desk solution. Everything worked as it should and the feature set was clear and easy to get to grips with. 

Support

Of course, whether you think Re:amaze is easy to use or not, you’ll be glad to hear that the platform has some pretty wide-ranging support. This includes a public and internal FAQ, as well as email and social media contacts. 

Re: amaze also comes with its own support site, complete with a host of learning resources and tips for getting started on the platform. There’s also a video tutorial series, including a comprehensive platform demo. 

It is somewhat disappointing that many knowledge base features aren’t available with the Basic Plan, so you’ll have to stump up for Pro or Plus if you want to include these withing your own customer support. However, in terms of troubleshooting for Re:amaze, itself, there is plenty of information to help you out if you get into a jam with the platform. 

Security

Given that help desk platforms have access to a great deal of customer data, security is taken extremely seriously. That’s certainly the case with Re:amaze, which has recently implemented a more secure authentication system to enhance account security. Although this change may cause some slight disruption for users, there’s a handy explainer on the company website. 

Re:amaze is also fully GDPR compliant, despite hosting all data in the US. Of course, this might be an issue for some businesses that would prefer their help desk data to be stored domestically. Even so, there’s nothing to suggest that Re:amaze won’t take great care to guarantee the privacy and security of user data.

The competition

There is no shortage of options for businesses looking to deploy a new help desk solutions - so Re:amaze is just one of many. Other choices worthy of your consideration include LiveChat, Tidio, and Intercom

In terms of integrations, security, and support there’s not much to choose between Re:amaze and the leading players in the market. In addition, Re:amaze is difficult to beat in terms of cost. At $29 per month for its Basic plan, Re:amaze is more affordable than many of its competitors. 

Of course, price isn’t the only consideration for firms - even if it is a hugely important one. For example, it would be nice if Re:amaze boasted some of the advanced AI functionality that some of its rivals offer. Having said that this is a fast-moving space, and the platform has shown a willingness to issue updates and launch new features, so this could become a strength in no time.

Re:amaze review: Final verdict

Re:amaze is a very decent help desk solution. And if your budget is tight, you may find its relative affordability difficult to turn down. Some other help desk tools may offer more extensive feature sets but there’s still plenty to enhance your customer support offering here. 

FiiO FW3 review: good low-cost earbuds… that you shouldn’t use outdoors
6:00 pm |

Author: admin | Category: Audio Computers Earbuds & Airpods Gadgets Headphones | Comments: Off

FiiO FW3: Two-minute review

The FiiO FW3 are the second true wireless earbuds proposition from FiiO, after the inaugural FW5. They are relatively entry-level earbuds (although it really depends where you live, as we’ll get onto below). The Chinese company's heritage is in IEMs, portable music players and larger audio streamers and, other than a few loop earbuds, these are its first true wireless earbuds update. Can they challenge the best earbuds in the business? Well, not quite… but let's not get ahead of ourselves.

FiiO's relative inexperience in this type of product could explain why the FW3 are pretty good if you're using them indoors – and really struggle in other real-world use cases. If, for instance, you’re listening to the FiiO FW3 in a sound-controlled room, you’ll be hearing audio that’s pretty decent for the price. It’s a little bright and pretty tight, but the FiiO Control app lets you take matters into your own hands. Here, not only is there an in-depth EQ tool, but you can add low pass filters and pan sound between your left and right earbuds. Nice!

But leave home and the FiiO struggle. When out and about, I had persistent Bluetooth issues with the FW3. The buds would lose connection and even turn off for no reason. Sometimes they’d reconnect with tweaked audio settings. Sometimes they wouldn’t turn back on at all.

There’s no noise cancellation here, neither active nor passive, so honking horns and angry bus drivers will ruin your lovely customized music. Think you can drown out background noises with the FW3’s admittedly high max volume? Feel free to try, but you’re about to encounter as much peaking as someone trying to climb all of the Seven Summits.

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)

A final nail in the coffin of the FW3’s outdoorsiness is a total lack of an IP rating – better remove them when rain clouds start to gather.

The case is bigger than rival wireless bud charging cases, though it’s not overwhelmingly huge. However, it feels cheap in the hand and, most importantly, frail. I could probably crush it in one hand if I tried.

The battery life is pretty weak too, as during testing the buds lasted for noticeably less than their seven-hour stated time. I found this out the hard way when they conked out on my half way through a journey. 

So the ideal audience for the FiiO FW3 is people who’ll use them indoors, without the burden of the big case, low battery life or the need for noise cancellation. I enjoyed them a lot more during the testing period when I was sat at home, rather than commuting or in the office.

If that’s you, you’ll find these to be decent value buds with some useful features. And if you live in the US, where the buds are a lot cheaper than in the UK, you can upgrade that ‘decent’ to a ‘good’.

FiiO FW3 review: Price and release date

The FiiO FW3 logo.

(Image credit: Future)
  • Unveiled in June 2023
  • Costs you $69.99 / £95 (around AU$100-$180)

It’s hard to place the FiiO FW3 in terms of market segment as it depends on price; in the US they cost a very reasonable $69.99 but in the UK their £94.99 asking price raises them a price bracket (that coverts to about $120, so nearly twice as expensive!).

Some sites report that the FW3 originally retailed for $99 in the US; at the time of writing this review, $69 is the official listed RRP on FiiO's website, so it's what I'm going with.

As with most of its true wireless earbuds, FiiO doesn’t sell the FW3 in Australia, but for some context the US price converts to $100, while the UK one converts to $180. So depending where you live, the FW3 are either competitive low-cost earbuds, or are verging on being mid-range ones.

The FW3 went on sale at the end of June 2023, several months after their pricier siblings, the FW5.

FiiO FW3 review: Specs

FiiO FW3 review: Features

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)
  • Bluetooth connectivity issues plague listening
  • FiiO Control app brings loads of features
  • Underwhelming battery life

Sadly I've got to mark the FiiO FW3 down for a very annoying aspect: the Bluetooth connection was unreliable.

The first blemish on the record is that they kept glitching and cutting out during multiple testing periods. This was always when I was out and about, with my phone in my pocket and the buds in my ears. Music wouldn’t stop, but it’d flicker and temporarily drop out, like a small candle flame that I’d blown on.

The second black mark was when I wasn’t outside, but at home, with buds and phone in close proximity. Several times both earbuds would turn off, unprompted, and turn back on again. I’d have to resume music myself. A few times only one earbud turned off, and would automatically reconnect. And, before you ask, it wasn’t a battery issue, as they had sufficient charges.

If you can’t rely on your earbuds to stay connected to your phone, it’s hard to enjoy using them. I’ve seen other reviewers and testers comment on this issue so it’s clearly not just an issue with the testing pair I used.

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)

The buds have Bluetooth 5.2, which is supposed to maintain a reliable connect of 10 meters, and yet these drop-outs were happening when they were within a single meter of each other. Most annoying, though, was that the L/R balance seemed to change sometimes between these cut-outs, and I’d have to fix it in the app.

Speaking of the app, it’s called FiiO Control – and frankly it’s a game-changer for letting you tweak and fiddle audio to your taste. For audiophiles, you can fiddle with an in-depth EQ, balance sound between the left and right earbuds, change the max volume of both music, alerts and calls, add a low pass filter and even change the Bluetooth codec you’re streaming with. That’s a lovely range of features.

Non-music toggles exist too: you can turn the bud indicator lights on or off, turn on a game mode for improved latency, and also turn on a battery health mode that stops your buds overcharging, to increase their longevity in the long run.

Earbuds aficionados will find several common features missing here though. The main one is active noise cancellation – your only way of avoiding background noise is to drown it out. Another is wear detection, so when you remove the buds, they’ll continue to play music. They won’t stop until you both put them in the case and close the lid (or pause your music). You also can’t customize what the buttons on the buds do, and you’re locked to the default control scheme.

In terms of battery life, the FiiO FW3 weren’t really impressive. FiiO’s official stat is seven hours of use but in my testing I didn’t get quite that far – let’s all it an even six, although even that seems optimistic. The official stat for the case itself is 21 hours, which struggles to hold up to the competition. What’s that giant case for if not to house a chunky battery?

  • Features score: 3/5

FiiO FW3 review: Design

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)
  • Distinctive earpiece top-plate pattern
  • Lots of eartips included in box
  • Bulky, cheap-feeling charging case

The FiiO FW3 are certainly compelling-looking earbuds. Or should I say ‘com-shell-ing’?

They’re small in-ear buds that you pop right into your ear. There's no stem to speak of, and instead the bulk of the non-tip part of the buds are a round, bottle-top-looking shape with a pattern on top. I’ve been comparing this pattern to a shell, though maybe that’s just my desire to head to the beach speaking; you can decide what you think they look like yourself.

The buds are fairly light, weighing 6.2g each, and with eight pairs of eartips included in the box, you’ll almost definitely be able to find a fit that’s suitable for you. I never had the buds fall out, though vigorous head shaking did threaten to dislodge them. My advice would be: don't do that.

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)

FiiO’s website doesn’t state an IP rating for the buds, so it’s best to assume they don’t have one. Don’t wear these in rainy weather or while rolling around on the beach.

Each earbud has two physical buttons; it takes a little bit of getting used to in order to naturally find them in relation to each other, and early on in testing I kept pressing the wrong one. However, they’re physical clicky buttons, which makes them a lot easier to use than haptic or sensor ones, and I eventually got used to the process of pressing them. I always had to use two fingers though, one to press and the other to stabilize the earbud, otherwise I’d end up just pushing it out of my ear.

Unfortunately, the FW3’s case doesn’t seem to have had the same design consideration that the buds do. It’s pretty chunky as far as charging cases go, weighing 68.4 x 43.9 x 33.5 mm, though it weighs only 57.2g with the buds inside. It’s also made out of cheap-feeling plastic, and has the USB-C charging port as well as four LED indicators to tell you the remaining charge.

  • Design score: 3.5/5

FiiO FW3 review: Sound quality

  • V-shaped sound with high max volume
  • Some peaking, especially in mid
  • In-depth EQ options in app

The FiiO FW3 in a man's ears.

(Image credit: Future)

The best thing to say about the FiiO FW3’s sound is that it’s very customizable, using the aforementioned app. You can eke out some extra bass or elevate the treble line to suit your taste, so they could be a good first pair for people who aren't sure what exact kind of sound they prefer.

That’s doubly the case given that these buds won’t exactly impress audiophiles if you stick to the default settings. The sound is roughly V-shaped, but in a very shallow ‘V’, with lower- and higher-frequency sounds lifted a little bit over mid, but not so much that mid is totally lost. Just mostly

Fortunately, that equalizer rides to the rescue: you can really pull out a lot of extra bass, focus on the mids, or throw the trebles into the stratosphere. You’ll need to spend quite a bit of the time in the EQ settings, though, with few presets and all your toggles split between a few different menus.

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)

The FW3 has a nice high max volume, a trait you’ll find yourself utilizing in lieu of ANC in order to drown out background noise. However, doing so will (as you might imagine), reveal peaking issues that are less audible at lower volumes.

These issues mainly affect mid sounds, which can at times sound tinny, and bumping up that volume can see it affect treble to a lesser extent too. The audio isn’t terrible though: it’s largely on par with what you’d expect for headphones at this price. 

At least the buds have a nice bustling spec sheet. The FW3 are compatible with various higher-resolution Bluetooth technologies such as Snapdragon Sound and let you choose your Bluetooth codec from options including aptX Adaptive, aptX, AAC, LHDC or LDAC, though the app notes that the latter is ‘experimental’. Essentially thugh, you’ll be able to notice a difference when listening to higher-res audio on here.

  • Sound quality: 3/5

FiiO FW3 review: Value

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)
  • Misses many features of similar-priced buds

As mentioned in the above price section, the value proposition of the FiiO FW3 depends on where you live, as they’re a lot cheaper in the US. So UK-based readers, do me a favor: pretend I'm saying the below paragraphs after several pints at the pub. It's not wrong, but I might be being unduly positive about some things.

The FW3 mostly match other same-price rivals in terms of several features, including their music quality, their battery life, their design and their range of non-audio features like gaming latency. The EQ and touch controls beat out many other similarly priced earbuds I've tested.

However, they miss out on a few features that rivals have, which some users might consider mandatory. The lack of an IP rating, active noise cancellation, wear detection or the ability to customize the bud button controls could rightly have you looking elsewhere.

  • Value: 3.5/5

Should I buy the FiiO FW3?

Buy them if…

Don’t buy them if…

FiiO FW3 review: Also consider

How I tested the FiiO FW3

The FiiO FW3 on a grassy backdrop.

(Image credit: Future)
  • Tested for over 2 weeks
  • Tested at home, in the office, on public transport and on walks

I tested the FiiO FW3 for over two weeks to write this review.

The buds were used at my home, in my office, on walks around my neighborhood and also during a weekend getaway, which included lots of public transport use. They were paired to my Xiaomi Mi Note 10 for most of the time but I also connected them to my iPad Pro for TV streaming.

Testing included watching TV on Prime Video on the iPad, listening to music streamed from Spotify and saved on my mobile, playing games, listening to podcasts, making phone calls and doing video chats. 

I've been testing gadgets at TechRadar for over five years, which includes loads of low-cost earbuds, including some mentioned in the competition section. And the FiiO FW3 were tested back-to-back with the OnePlus Buds 3, which are priced similarly.

  • First reviewed in May 2024
Honor 200 and 200 Pro debut in China
5:51 pm |

Author: admin | Category: Mobile phones news | Tags: | Comments: Off

Honor unveiled its latest number-series devices earlier today in China with the Honor 200 and 200 Pro. Both phones share the same look and key hardware with 6.7-inch OLEDs (FHD+ 120Hz), 50MP main and portrait cams as well as 5,200mAh batteries with 100W wired charging. Honor 200 (left) and Honor 200 Pro (right) Honor 200 Pro brings a more capable Snapdragon 8s Gen 3 chipset and 66W wireless charging while the vanilla 200 opts for the Snapdragon 7 Gen 3 chip and lacks wireless charging. Honor 200 Pro also gets a dedicated Honor C1+ chip for improved wireless and cellular...

Samsung Galaxy S25 Ultra to pack massive camera upgrades
5:41 pm |

Author: admin | Category: Mobile phones news | Comments: Off

Samsung's Galaxy S25 Ultra, expected to arrive early next year, is now rumored to bring a pretty massive camera upgrade with it. Namely, two of the four cameras on the rear are to get a significant bump. We're talking about the ultrawide and the 3x telephoto, both of which are now said to be 50 MP. That's up from 10 MP on the S24 Ultra's 3x telephoto and 12 MP on its ultrawide. Samsung Galaxy S24 Ultra The information comes from the prolific and usually reliable tipster who goes by Ice Universe. According to him, the main camera of the S25 Ultra will keep the 200 MP resolution of...

Sony Xperia 1 VI pre-orders in Taiwan are 50% up compared to the Xperia 1 V pre-orders last year
4:54 pm |

Author: admin | Category: Mobile phones news | Tags: , | Comments: Off

The Sony Xperia 1 VI is off to a strong start in Taiwan where pre-orders for the new model surpassed those for the 2023 flagship by 50% – this info comes from the General Manager of Sony Taiwan Tomotaka Tsutsusushio. Pre-orders started on the 23rd and had a perk – a free upgrade from the 256GB model to the 512GB model, plus a 2-month subscription to music streaming service KKBOX (with lossless audio). Local prices have the 256GB Xperia 1 VI at NTD 40,000 and the 512GB one at NTD 44,000 (this converts to USD 1,245 and USD 1,370, respectively). The pre-orders ended today, but there are...

Samsung introduces Galaxy F55 with new colors
3:58 pm |

Author: admin | Category: Mobile phones news | Comments: Off

Samsung launched the Galaxy C55 in China last month, which is a Galaxy M55 with different back panels. Today, the handset made its way to India with yet another name – say hello to Galaxy F55. The phone is essentially identical to the Galaxy M55 but with two vegan leather finishes – Orange and Black. The Galaxy F55 has a 6.7” OLED display and a 50 MP camera on the back. The chipset is Snapdragon 7 Gen 1, and the battery capacity is 5,000 mAh. The phone supports 45W charging, which is as good as it gets with Samsung phones. Samsung India already listed the Galaxy F55 on its...

China sets aside $47 billion to boost its chip industry
3:02 pm |

Author: admin | Category: Mobile phones news | Tags: | Comments: Off

China established a new investment fund to boost its semiconductor industry, according to official documents. The Chinese finance ministry and six major banks are key investors in the fund, which set aside CNY 344 billion (over $47 billion) for chip manufacturing equipment, revealed Reuters. This is the third phase of the China Integrated Circuit Investment Fund, which was officially established on Friday, May 24. It has been the biggest fund since 2014 and is known locally as the "Big Fund." According to Tianyancha, a Chinese company information database organization, the finance...

Xiaomi 14 Civi launch date revealed
2:05 pm |

Author: admin | Category: Mobile phones news | Comments: Off

Xiaomi launched its Civi 4 Pro in China back in March and that device is now gearing up to launch in India as the Xiaomi 14 Civi. Xiaomi India confirmed the launch date for the 14 Civi is scheduled for June 12. Xiaomi Civi 4 Pro/ 14 Civi features a Snapdragon 8s Gen 3 chipset, a Leica branded camera system with a 50MP main sensor, 50MP 2x telephoto and a 12MP ultrawide lens as well as a 4,700 mAh battery with 67W charging. The device also packs a 6.55-inch AMOLED with FHD+ resolution, a 120Hz refresh rate, and dual 32MP front-facing cams housed inside a pill-shaped cutout. Source

Klipsch The Three Plus review: more than the sum of its parts
1:00 pm |

Author: admin | Category: Audio Computers Gadgets Hi-Fi Speakers | Tags: | Comments: Off

Klipsch The Three Plus: One-minute review

The Klipsch The Three Plus is a slightly awkwardly named wireless speaker with ambition. Despite being the rough size and price of some of the best wireless speakers and looking quite like a wireless speaker too, The Three Plus is, in fact, an all-in-one audio system. An all-in-one system with quite impressive functionality and specification, what’s more.

A selection of wired and wireless connection options means the Klipsch can support quite an array of sources, up to and including a turntable. It’s able to deal with fairly hi-res content without alarms (as long as it’s via an appropriate source). It’s a good-looking, well-made and quite tactile device, and it’s happy to sit more-or-less anywhere that it’s not too boxed in. It’s even got a pretty decent control app.

And in almost every circumstance, it’s an enjoyably upfront and lively listen. Detail levels are fairly high, determination to attack a tune from the bottom up is obvious – but the Klipsch is not blunt or lacking in finesse. Heard through any of its inputs other than the phono stage, it confidently combines attack with dexterity. The phono stage itself, though, is not the most accomplished when it comes to drive or detail retrieval – which means it’s a ‘nice to have’ rather than your go-to input. Anyone after a single-box system to accompany their turntable might have to save up for just a little longer… 

Klipsch The Three Plus on a gray table

Q Acoustics' music system know-how, all the way to the floor…  (Image credit: Future)

Klipsch The Three Plus: Price and release date

  • $399 / £379 / AU$529
  • Announced September 25, 2023

The Klipsch The Three Plus is on sale now, and in the United Kingdom it’s priced at £379. In the United States it sells for $399, while in Australia the going rate is AU$529. They were first announced on September 25, 2023.

On one hand, in terms of form and function there’s a lot of stuff here for that money here. On the other hand, the Klipsch is attempting to muscle in on territory already hotly contested by brands as credible as Denon, Panasonic and Ruark (to name just three). There’s only one way to find out if The Three Plus makes any sense or not…

Klipsch the Three Plus on white background, in a kitchen

(Image credit: Future)

Klipsch The Three Plus review: Features

  • 120 watts of power
  • 2 x 57mm full-range drivers, 1 x 133mm subwoofer, 2 x 133mm passive radiators
  • Bluetooth 5.3 with SBC and AAC codec compatibility

On the outside, The Three Plus might seem to be featureless at first glance. The extraordinarily brief control interface on its top surface, which consists of an ‘input selection’ button and little coloured confirmatory LED light plus a nicely tactile volume control wheel, is pretty much your lot — until you look at the back of the box.

Here’s where your physical inputs live. There’s a digital optical input (good for resolutions of up to 24bit/96kHz), a stereo RCA input that’s switchable between line-level and phono level (so the Klipsch is ready to deal with a turntable if you so desire) and a USB-C input that lets smartphones, thumb-drives, PMPs and what-have-you join your system. The socket can be used for reverse charging, and Klipsch specifically suggests it’s capable of powering a WiiM Mini in order to facilitate network streaming too.

Wireless connectivity, meanwhile, is handled by Bluetooth in 5.3 guise – it’s compatible with SBC and AAC codecs. And the Bluetooth chipset Klipsch has deployed means The Three Plus features ‘Broadcast’ mode – which means the speaker can transmit (as well as receive) Bluetooth information. Transmissions are limited to mono, true, but as many as 10 ‘Broadcast’-enabled speakers can receive and play the signal; the scope for a simple, and extensive, multi-speaker system is obvious. Bear in mind the speaker(s) receiving the signal cannot broadcast it any further, so the range of your system will depend entirely on the primary speaker.       

Once your audio information is on board, the digital stuff is pored over by a digital-to-analogue converter that can definitely deal with 24bit/96kHz content – whether or not it needs to downscale this resolution of content is a question Klipsch seems unwilling to answer. The analogue stuff, of course, needs no such attention. Once it’s in the analogue domain, it’s amplified by an all-in total of 120 watts of Class D power before delivery to what Klipsch describes as a 2.1-channel speaker driver array. This consists of a couple of 57mm full-range drivers, bolstered by a 133mm subwoofer that’s supported by a pair of 133mm passive radiators. 

Features score: 5/5

Klipsch the Three Plus from above

(Image credit: Future)

Klipsch The Three Plus review: Sound quality

  • Assertive, upfront and enjoyable sound
  • Maintains its sonic characteristics in most circumstances
  • Considers ‘loud’ to be a total virtue

Quite a lot of this review is spent discussing how usefully compact and elegant a device the Klipsch The Three Plus is. But now the talk turns to sound quality – and it’s safe to say there’s nothing compact or especially elegant about the way it sounds. This is a big, bold-sounding device, and while it’s not lacking the poise that might make the description ‘inelegant’ seem appropriate, I get the strong impression that decorum is not uppermost in its mind.

With one notable exception, The Three Plus maintains its attitude across any of its inputs. No matter if you’re streaming a FLAC of John Cale’s Fear is a Man’s Best Friend via Tidal, listening to a 24bit/96kHz file of Weyes Blood’s And in the Darkness, Hearts Aglow via the USB-C input or a CD of Double Drums by Peace Orchestra, the Klipsch is consistent. It came to get down, and it wants to take you with it.

The easiest way to create an impression of sonic ‘excitement’ is via the lower frequencies, of course, and the Klipsch is far from shy here. Bass presence is considerable – but it’s properly controlled and carries a lot of information regarding the details of tone and texture, so The Three Plus stops short of being a blunt instrument. If it’s frankly unlikely punch you want from your unassuming little tabletop device, though, you came to the right place. The Klipsch absolutely motors through low-frequency stuff, keeping momentum levels high and rhythms on the front foot.

The midrange just about manages to keep its head above water, though, and here just as elsewhere The Three Plus extracts a very worthwhile amount of detail. It’s able to grant vocalists the emotional weight and character they require, and it’s actually quite communicative. The presentation is spacious enough to allow the midrange to operate without too much hassle from the bottom end and, while there’s a fairly obvious point-source of sound, the Klipsch never sounds crowded.

Integration through the frequency range is good, and at the top end there’s just about enough bite and shine to balance out the enthusiasm of the bottom end. Tonality is on the warm side of neutral, but not fatally so – and despite the number of drivers and radiators at work here, there’s very agreeable togetherness and singularity about the way The Three Plus presents even quite complex recordings.

The Klipsch is one of those devices that sounds quite loud even when it’s playing quite quietly – its upfront attitude and generally assertive nature are always apparent. But there’s still a fair amount of dynamic headroom available, even if it doesn’t so much go from ‘quiet’ to ‘loud’ but rather from ‘loud’ to ‘louder still’. Even at quite oppressive volume, though, it’s quite composed and doesn’t sound stressed.

The one outlier here is the phono stage. A vinyl alternative of Fear is a Man’s Best Friend lacks a fair bit of the streamed version’s drive and attack – it’s strangely matter-of-fact and lacking both dynamism and insight by comparison. It’s by no means a disaster, the phono stage here. But it doesn’t take all that much of a listen to establish that it’s the input through which The Three Plus sounds least confident and least engaging.

Sound quality score: 4.5/5

Klipsch the Three Plus closeup

(Image credit: Future)

Klipsch The Three Plus review: Design

  • 178 x 355 x 213mm (HxWxD)
  • Walnut or matte black real wood veneer finishes
  • 4.8kg

Obviously you’ll make your own mind up about the way The Three Plus looks – but for my money, the combination of a surface that’s covered in a real wood veneer (matte black as well as the walnut of my review sample is available), acoustic cloth tightly wrapped around all four sides, and a little metal strip housing the product’s few physical controls is very nice indeed. The Klipsch, I reckon, looks and feels like a premium item.

At 178 x 355 x 213mm (HxWxD) it’s nicely proportioned, and can be as discreet just as readily as it can be a feature of your decor. Despite the way its drivers and passive radiators are arranged, it’s relaxed about positioning (up to a point – it won’t thank you for being slotted into a space where it’s boxed in on all sides). And the standard of build and finish is certainly up to the sort of  level the asking price demands.

Obviously, if you want to exploit its wider connectivity rather than just use it as a Bluetooth speaker, you’ll need to give it a bit of room – all its physical connections are at the rear, after all. Other than these practical considerations, though, the design of the Klipsch is as accommodating and as gratifying as can be.

Design score: 5/5

Klipsch triptych of the app screen grabs

(Image credit: Klipsch)

Klipsch The Three Plus: Usability and setup

  • Klipsch ‘Connect’ control app
  • A (very) few physical controls
  • Self-contained simplicity

It’s difficult to know how the Klipsch The Three Plus could be any friendlier or more straightforward. As long as you take a moment’s care when positioning it (make sure surfaces to the left and right aren’t too close), it’s an absolute piece of cake to live with.

You can control volume using the wheel on the top of the cabinet, and you can cycle through your input options here too. Otherwise, it’s all about the Klipsch ‘Connect’ control app that’s free for iOS and Android. The app is clean and logical, reasonably responsive and useful – here’s where you can check for updates, control playback, select input, fiddle with a three-band EQ (and its five presets) and deploy ‘night mode’ (in order to squash dynamic range and subdue low-frequency response).

Usability and setup score: 5/5 

Klipsch The Three Plus: Value

Obviously there are the few little issues with ultimate sound quality, but taken on the whole it’s difficult to argue with the value that’s on offer here. Consider the quality of build and finish of The Three Plus, its decorative nature, its extended functionality and its generally very agreeable sound – and then consider how much Klipsch is asking.

Value score: 4.5/5

Klipsch The Three Plus review: Should you buy it?

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Klipsch The Three Plus review: Also consider

Klipsch The Three Plus review: How I tested

  • Tested every available input
  • Played all sorts of music and different file types
  • Tried it out in a range of locations

I tested the Klipsch The Three Plus over the course of a working week, and listened to it pretty much all day every day. I positioned it on an equipment rack, on a bookshelf and on a chest of drawers. I used each of its physical inputs at some point (to listen to a turntable, a CD player and a portable music player) as well as connecting a smartphone and the same portable music player via Bluetooth. I played all sorts of music, and in terms of digital audio I listened to many different types and sizes of file. I listened to it at big volumes, and as quietly as it is prepared to go (which is not, as I mentioned, perhaps as quiet as it might be).

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