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LG Gram 17 (2020) review
9:58 pm | July 31, 2020

Author: admin | Category: Computers Computing Gadgets Laptops | Tags: , | Comments: Off

Editor's Note

• Original review date: July 2020
• Launch price: Starts at $1,749 / £1,549 (about AU$2,450)
• Target price now (updated model): Starts at $1,399.99 / £1,439 (around AU$2,050)

Update – August 2024: Although the 2020 configuration reviewed here is no longer available for purchase, the LG Gram 17 is still going strong, sitting among the ranks of the best ultrabooks.

LG has tried iterating on the popular Gram design a few times, most notably with last year's LG Gram Style and the recent LG Gram SuperSlim, with frankly middling success. The classic Gram and Gram Pro models remain superior, in my opinion - and the Gram 17 is frequently on sale these days, meaning you can often pick one up for below the target price listed above.

The most recent iteration of the Gram 17 comes in a few different configurations, but most importantly all of these offer Intel's new Core Ultra CPUs - bringing better battery life and boosted AI performance for tools like Microsoft Copilot. In other words, there's never been a better time to buy an LG Gram laptop.

Original review follows.

Two minute review

When you pick up a 17-inch laptop like the LG Gram 17, you're likely expecting a device that is packing the most powerful hardware on the market, while simultaneously being big, bulky and heavy. Well, what if we told you that none of that is true about the LG Gram 17?

If you want to get your hands on the LG Gram 17, it'll set you back $1,749 (£1,549, about AU$2,450). For a 17-inch laptop with a Core i7 processor, 16GB of RAM and 1TB of SSD storage – not to mention the 1,600p display, that's actually quite a bargain. Comparitively, the HP Envy 17 is cheaper at $1,399 (about £1,070, AU$1,960) but that's with single-channel RAM with its closes hardware configuration, and a much heavier 6.02 lb build – twice the weight of the LG Gram 17.

The laptop is packed with a top-end Intel Core i7-1065G7, but it's configured down to a 15W TDP, down from the 25W that you'll find in some more powerful configurations. To further hamper the maximum performance of this processor, LG has a pretty lightweight cooling solution on hand, which stops it from boosting quite as high as something like the Surface Book 3, which has the same processor at the same TDP, but is 28% faster in Cinebench R20. However, the Surface Book 3 is much heavier. 

  

LG Gram 17 lid

(Image credit: Future)
Spec sheet

Here is the LG Gram 17 (2020) configuration sent to TechRadar for review: 

CPU: 1.3GHz Intel Core i7-1065G7 (quad-core, 8MB Intel Smart Cache, up to 3.9GHz with Turbo Boost)
Graphics: Intel Iris Plus (integrated)
RAM: 16GB LPDDR4 (3,200MHz)
Screen:
17-inch WQXGA (2,560 x 1,600)
Storage:
2 x 512GB SSD (PCIe, NVMe, M.2)
Ports:
3 x USB-A 3.1, 1 x Thunderbolt 3, microSD card reader, combi audio jack, 1 x HDMI
Connectivity:
Intel Wi-Fi 6 AX201 Bluetooth 5.0
Camera:
720p Webcam
Weight:
2.98 pounds (1.35kg)
Size:
15 x 10.3 x 0.7 inches (381 x 261 x 17.78 mm; W x D x H)

The LG Gram 17 weighs just 2.98 lbs and is just 0.7 inches thick, making it the most portable 17-inch laptop we've ever used. Just for comparison's sake, the Surface Book 3 we just mentioned is a 15-inch device and weighs more at 3.35lbs. Even the Dell XPS 15, which is a laptop we would love to carry around everywhere we go weighs more at 4.5lb. 

So, basically, if you're looking for a laptop with a huge display and a numpad that you can easily carry around everywhere without weighing you down, the LG Gram 17 should be near the top of your list. 

The laptop even has a wide selection of ports, which makes it excellent for working on the go. On the left-hand side of the laptop, you're getting a charging port, a USB-A, an HDMI-out and USB-C, which can also be used for charging. On the opposite side, you get MicroSD, two more USB-A ports and a lock. In a laptop this thin and light, the LG Gram 17 provides such a wealth of ports that we just can't help but wonder why everyone else keeps opting for just USB-C these days. 

However, the thin and light design does have one critical drawback – durability. The keyboard deck and screen have a bit too much flex to give us much confidence in its ability to survive any kind of trauma. LG does claim that the magnesium-alloy chassis has passe 7 MIL-STD durability tests, but it's definitely a device that you don't want to subject to much bending or drops. 

Despite the flexibility of the keyboard deck, typing on this laptop is an absolute dream come true. The LG Gram 17 keyboard is a pretty standard chiclet setup, but the keys have just the right amount of travel that typing is quiet and comfortable, without messing with our accuracy. Plus, there are more and more large laptops coming out that are doing away with numpads, and having one here is a dream come true, especially because it doesn't really make the rest of the keyboard feel cramped – again because of the sheer size of the device. 

The touchpad gets the job done, too, and is honestly one of the better Windows trackpads we've used. It's still not quite as good as the trackpad on something like the Razer Blade 15 or a MacBook, but it's far from the worst, and gestures and tracking is nice and accurate. 

LG Gram 17 numpad

(Image credit: Future)

The LG Gram 17's largest downfall, however, is likely going to come down to the speakers. They're bottom-firing, because we can't have nice things, and sound extremely flat. Listening to Caroline Polachek's "So Hot You're Hurting My Feelings" the driving bass that makes up so much of the texture of the song is just completely stripped out. The song still slaps, but it's just not the same as listening on competent speakers. Likewise, listening to Sisters of Mercy's "This Corrosion", the weak bass causes the backing vocals to outpower the main vocals, which takes away from that juicy gothic atmosphere that makes that band so good in the first place. 

It's a shame because the display is so good. We're talking about a 2,560 x 1,600 IPS display with a 16:10 aspect ratio, which is frankly beyond amazing for getting some work done. But the display is also extremely colorful, which is great for watching some anime on your break – but, again, you'll have to deal with the weak speakers or plug in some headphones. 

We already alluded to performance a little bit, but you really shouldn't expect the LG Gram 17 to be some ultra-powerful workstation. The CPU performance is dialed back to facilitate the lightweight cooling solution, which makes the LG Gram 17 score 1,227 points in Cinebench R20 and 3,274 points in the Geekbench 5 multi-core test. The Surface Book 3, with the same processor, configured to the same TDP scores 1,697 and 4,350 points in the same tests, respectively. 

Benchmarks

Here’s how the LG Gram 17 (2020) performed in our suite of benchmark tests:

3DMark Night Raid: 6,631; Fire Strike: 1,679; Time Spy: 711
Cinebench R20 CPU: 1,227
Geekbench 5 Single-Core: 1,290; Multi-Core: 3,274
PCMark 10 Home: 4,276
PCMark 10 Battery Life: 14 hours 28 minutes
Battery Life (TechRadar movie test): 9 hours 38 minutes

LG Gram 17 speaker

(Image credit: Future)

That makes Microsoft's flagship much better for heavy workloads, but the size of the display, inclusion of a numpad and the lightweight design means that this laptop is more geared to folks that just need to do some heavy Microsoft Excel work while traveling. This is definitely reflected in the battery life, too. 

The LG Gram 17 is, without a doubt, the longest-lasting full-fat Windows 10 laptop we've ever tested, lasting a whopping 14 hours and 28 minutes in the PCMark 10 battery test, and a whole 9 hours and 38 minutes in our anecdotal movie playback test. The LG Gram won't just get you through your workday without needing a charger, it could probably get you through two if you're careful about battery usage.

For the right person – basically anyone that needs to do work with a big screen while traveling – the combination of a lightweight build, super long battery life and a high-resolution display is enough to earn the LG Gram 17 an easy recommendation. Sure, CPU performance isn't as high as we know the chip is capable of, but if it means we can pack a 17-inch laptop in our bags for the same weight as a 13-inch laptop, it's kind of something we're willing to live with.

LG Gram 17 ports part 1

(Image credit: Future)

Buy it if...

LG Gram 17 ports part 2

(Image credit: Future)

Don't buy it if...

Asus Zephyrus G14 review
2:50 am | March 31, 2020

Author: admin | Category: Computers Computing Gadgets Gaming Computers Gaming Laptops | Tags: , , , | Comments: Off

Editor's Note

• Original review date: March 2020
• Launch price: Starts at $1,449 / £1,449 (about AU$2,351)
• Target price now (updated model): Starts at $1,599 / £1,499 (about AU$2,440)

Update – July 2024: Don't panic when you look at those updated prices - the Asus ROG Zephyrus G14 we reviewed here is now more than four years old, and the new versions that are currently available have seen a pretty huge redesign as well as a range of more powerful internal configurations.

Still, a lot of the points we loved about this older model continue to ring true, with the new iterations being even thinner than their predecessors while still offering top-notch performance and plenty of bang for your buck. In truth, most of Asus's ROG Zephyrus laptops are worthy of standing among the best gaming laptops.

If you're looking for a great deal on the current-gen ROG Zephyrus G14, you're in luck - we track the best Zephyrus G14 deals month-by-month to help you snag a bargain!

Two minute review

The Asus Zephyrus G14 was the laptop AMD used when it showed the world its Ryzen 4000 processors for gaming laptops, and now we kind of see why. This is a relatively thin and light device that delivers performance and battery life that we've never seen before in this category. Both AMD and Asus knocked it out of the park. 

At $1,449 (about £1,170, AU$2,351), the Zephyrus G14 is a bit pricey, but compared to similar systems like the Lenovo Legion Y740, you can get an RTX 2060-equipped model at the same price, but with less RAM and a much weaker processor. 

So, really, if you look at that high price tag in another context, Asus is positioning an AMD Ryzen 9-equipped laptop against Intel Core i7 systems that simply cannot compete. Sure, when it comes to design it's not quite as sexy as the MSI GS65 Stealths of the world, but if you're after a gaming system that's both powerful and packed with battery life, you shouldn't be looking at an Intel system right now.

Still, the Asus Zephyrus G14 is limited to an RTX 2060. The level of performance that the processor brings to the table leads us to wonder what a system with a more powerful GPU would be capable of, but at the end of the day, with a 1080p display it's more than enough to max out every single game on the market today – and then some. 

As the first gaming laptop out of the gate with AMD's new Ryzen 4000 processors, the Asus Zephyrus G14 has a lot to prove. But in our time with the device, we can definitely see this laptop as a precursor to some of the most incredible laptops in history coming out later in 2020.  

Asus Zephyrus G14

(Image credit: Future)
Spec sheet

Here are the specs of the Asus Zephyrus G14 sent to TechRadar for review:

CPU: 3.0GHz AMD Ryzen 9 4900HS (8-core, 12MB cache, up to 4.3GHz)
Graphics: Nvidia GeForce RTX 2060 (6GB GDDR6)
RAM: 16GB DDR4 (3,200MHz)
Screen: 14-inch Full HD (1,920 x 1,080) IPS, 120Hz
Storage: 1TB SSD (PCIe)
Ports: 2 x USB 3.1 Gen2, HDMI-out, Gigabit Ethernet, 2 x USB 3.2 Gen1, 1 x Mic-in, 1 x Headphone-out
Connectivity: Intel Wi-Fi6 (802.11ax); Bluetooth 5.0
Weight: 3.53 pounds (1.60kg)
Size: 12.75 x 8.82 x 0.70 inches (32.4 x 22.4 x 1.79 cm); W x D x H

Price and availability

Currently, there's only one configuration of the Asus Zephyrus G14 listed on Asus' store page in the US, and it's the same as what's listed to the right. For $1,449 (about £1,170, AU$2,351), you're getting the Ryzen 9 4900HS, 16GB of RAM and an Nvidia GeForce RTX 2060. But things are a bit more complicated when we look at other territories. 

In the UK, there are two models, coming in at £999 and £1,599, but neither of them have quite the same hardware. The £1,599 model is packing an AMD Ryzen 7 4800H, 16GB of RAM and the same GPU, but has a QHD (2,560 x 1,440) display, rather than the FHD 120Hz panel found in the model we reviewed here. The base model in the UK is limited to an AMD Ryzen 5 4600H and an Nvidia GeForce GTX 1650. We haven't tested a Ryzen 5-equipped laptop yet, so we can't really say whether £999 is a good price for this system. We can say that with just 8GB of RAM, it might be pushing it. 

It doesn't look like the Asus Zephyrus G14 is available in Australia quite yet. 

There are other configurations on the way, and they should be filtering out by June. But, if you want to get your hands on any of the configurations we explored, you can pre-order the laptop now. 

When you look at the Asus Zephyrus G14 specs for the various configurations and how they change so drastically from region to region, making a recommendation is difficult. AMD Ryzen 4000 is a brand new platform, so we can only speak for the model we have in front of us right now. But that configuration is absolutely worth it. 

Asus Zephyrus G14

(Image credit: Future)

Design

Considering the hardware on offer, the Asus Zephyrus G14 is thinner and lighter than you may expect. Coming in at just 0.7 inches thick and weighing just 3.53 lb, this is extremely portable for a gaming laptop. It's not as thin and light as, say, your average XPS 13, but it doesn't need to be. 

Even compared to other thin and light gaming laptops like the Razer Blade 15 and the MSI GS65 Stealth, it's just as thin and even lighter than either of them, thanks to the magnesium alloy-equipped chassis. If you were after a thin and light gaming laptop that'll fit in your bag without weighing you down, the Asus Zephyrus G14 is it.

Being thin and light isn't everything, though, and the laptop needs to hold up elsewhere. 

The Asus Zephyrus G14 has a general aesthetic that might be bordering a little much on the capital-G Gamer for some folks, but it's not too bad. The lid of the laptop is divided diagonally, with one half covered in these little dots. There is a version of this laptop that has these light up with white LEDs, and while we've seen that version at a ton of trade shows, that is not present in our review model, so we can't report back what kind of impact this has on usability or battery life.

There are a ton of vents all over the place, along with a very angular look. The way we see it, having all of these vents is ultimately a good thing for a device that's packing hardware on this level. When you're looking for a device to either play the best PC games or get some creative work done, you don't want to run into thermal limits. 

The chiclet keyboard is extremely well spaced and comfortable to type on. This is surprising just because of how small of a footprint the device actually has. However, there will likely be some folks that are turned off by the softer feel of the keyboard, as it's not as tactile or clicky as some gaming laptops out there with mechanical keyboards.

What we really like about the keyboard, however is the dedicated buttons at the top. We don't know about you, but the ability to change volume on the fly without messing around with combining the Fn key with one of the Function Keys at the top is a nice touch. There's also a dedicated key for opening Armory Crate, which will let you control system performance and RGB lighting with supported Aura Sync-ready components. This is a nice touch, but because there's no RGB on the system we reviewed, we couldn't use our creativity to really put it to the test. For the record: we want RGB on everything. 

The touchpad is generally serviceable. Multi-touch gestures work here, and it's accurate enough – basically it gets the job done. Because this is a gaming laptop and a lot of folks are going to be using this thing with one of the best gaming mice, the touchpad doesn't need to blow anyone's mind. Creative folks who are just after the awesome multi-core performance, however, will be able to get by with this touchpad. But, we recommend a mouse either away.  

Asus Zephyrus G14

(Image credit: Future)

The display is also pretty amazing for the price you're paying. Sure, it's not one of these 4K OLED panels we're seeing on ultra-premium laptops, but that doesn't matter with the hardware on offer here. You're getting an incredibly solid 1080p display with a blazingly-fast 120Hz refresh rate. The display hits 100% of the sRGB spectrum so it's more than colorful enough for gaming. Plus, at just 14-inches, the display doesn't need to have a higher resolution anyway. 

There's a trend in laptops where manufacturers are shoving in super-high-resolution displays, and we don't think it's worth it. You lose out on battery life and most people won't really tell the difference with a laptop this size. Plus, when it's paired with an RTX 2060, you can actually hit that 120Hz while gaming. Which we can. 

We were able to play Doom Eternal at 1080p on Ultra Nightmare settings (though just Ultra textures, thanks 6GB frame buffer). Motion was so smooth on this display it feels close enough to playing on our premium gaming monitor. 

As for speakers, we have to applaud Asus here: they're not on the bottom of the laptop. We do wish the speakers had a little more oomph to them, as Doom Eternal doesn't sound quite as bombastic as we'd like. Still, plugging in a gaming headset into one of the many ports available remedies that problem. 

And when we say there are many ports, we mean there are many. With the Asus Zephyrus G14 you're getting two USB 3.2 Gen 1 Type A ports and two USB 3.2 Gen 2 Type-C ports, one of which can be used for charging the laptop. You also get a dedicated charging port, a HDMI and a combo 3.5mm headphone/mic jack. In a laptop that's this easy to carry around, we absolutely adore the wide range of I/O here. 

There's only really one thing missing here, but it might be kind of a big deal for certain users: no webcam. Now, we don't think that's a huge deal, as you don't really need a webcam for games unless you're streaming. And even if you are streaming, you're better off with one of the best webcams anyway. There is probably a certain subset of users that are looking to use this laptop for work, and they might run into some issues. Basically, it's just something to keep in mind. If having a built-in webcam is a deal breaker, you might want to look elsewhere.

Asus Zephyrus G14

(Image credit: Future)
Benchmarks

Here's how the Asus Zephyrus G14 fared in our suite of benchmark tests:

3DMark Sky Diver: 34,347; Fire Strike: 13,950; Time Spy: 5,872
Cinebench R20: 3,961 cb
Geekbench 4 Single-Core: 5,265; Multi-Core: 29,907
Geekbench 5 Single-Core: 1,202; Multi-Core: 7,815
PCMark 8 Home: 4,692
PCMark 8 Battery Life: 5 hours 37 minutes
Battery Life (TechRadar movie test): 8 hours 10 minutes
Total War: Three Kingdoms: 128fps (1080p, Low) 44fps (1080p Ultra)
Metro Exodus: 115fps (1080p, Low), 38fps (1080p, Ultra)

Performance

Wow, is that AMD Ryzen 9 4900HS something. Packed with 8-cores and 16-threads with a base clock of 3.0GHz and a boost of 4.3GHz, this is a speed monster. In all of our CPU-heavy testing workloads, this processor absolutely smashed the competition. 

Even compared to the full-fat and overclockable Intel Core i9-9980HK found in the Alienware m17, we're seeing wins for AMD. For instance, in Cinebench R15, the AMD-powered Zephyrus gets a solid 1,782 points, compared to the Alienware's 1,182.  That's a whopping 34% jump in performance, found in a laptop that's literally half the price of the Alienware m17 configuration we reviewed back in December. 

The fun doesn't end there. In Geekbench 4 not only does the Zephyrus obviously win the multi-core contest with 29,907 points, beating the Core i9 by 24%, but even comes within margin of error when it comes to its single-core score of 5,265.

A lot of this is possible because of the move down to the 7nm AMD Zen 2 architecture on mobile. This, plus some creative engineering from the folks over at AMD, has allowed this processor to offer truly desktop-class performance on a laptop that weighs just over 3 lb.

But, of course, the Asus Zephyrus G14 is a gaming laptop, so gaming performance is perhaps more important than raw CPU power. And, well, thanks to the RTX 2060 Max-Q included here, the Zephyrus kills it in games too – up to a point. 

With a 3DMark Time Spy score of 5,872 and the ability to run Metro Exodus on Ultra settings with a decent 38 fps frame rate, you can expect solid gaming performance here. And, we'll even reiterate: we're able to get a steady 120 fps in the recently-released Doom Eternal. 

It's hard to compare this to a similarly specced system with an Intel chip, simply because there aren't a lot of laptops out there that pair an Intel Core i9 processor with the RTX 2060. It's strange that this pairing exists with the Asus Zephyrus G14, but AMD seems committed to avoiding the high-end of the market for now, so hopefully we'll be able to see exactly where these chips line up in terms of gaming with future systems – we'd love to see a gaming laptop with a Ryzen 9 and an Nvidia GeForce RTX 2080, and we don't think we're alone in that. 

Asus Zephyrus G14

(Image credit: Future)

Battery life

AMD Ryzen 4000 CPU performance is definitely a huge reason to pick this laptop up, but battery life is far more interesting. But first, a bit of background. 

Generally speaking, when it comes to gaming laptops, we've got to a point where we don't even expect them to break three or four hours of juice. If we're lucky, we'll see a gaming laptop hit 5 hours, but it's incredibly rare that we'll ever see one that you can use to work all day away from a charger. 

Those days are over. 

In our movie test, where we loop 1080p video back to back, the Asus Zephyrus G14 lasted an incredible 8 hours and 10 minutes. The HP Elite Dragonfly, a laptop that is sold based on its battery life scores 8 hours and 11 minutes in the same test. Plus, that's with a CPU that has less than half the TDP of the AMD Ryzen 9 4900HS – and with no dedicated GPU, either. 

In the PCMark8 battery test, the Asus Zephyrus G14 scores 4 hours and 47 minutes. To put it in perspective with recent gaming laptops, the amazing Alienware m15 R2 only manages 2 hours and 45 minutes in that test. 

We have never seen a gaming laptop that can reach this level of battery life or even anywhere near it. AMD has made some bold claims about Ryzen 4000 battery life, and it actually delivered. Intel should be taking notes right now. 

(Image credit: Asus)

Software and features

There are really only three pieces of software that Asus includes on the Zephyrus G14. ROG Game Visual, Armory Crate and GameFirst VI. All three of these pieces of software let you tinker with how the laptop performs. Game Visual lets you tinker with the display, swapping between different presets and allowing you to adjust color temperature. 

GameFirst VI will help you optimize your network for online gaming, even helping you sniff out the strongest network in your proximity. We're in the middle of New York City, which means that the screen showing all the networks looks wild, but if you're in a home with access to multiple networks, this will help you pick the right one. 

Then, Armory Crate lets you tinker with basically everything else. Through this software you can adjust everything from fan speed to RGB (through connected peripherals, there is no RGB built into the laptop). There's even a tab that will scan your computer for installed games and let you launch them from there, without worrying about sorting through the dozens of PC game services that we have to live with these days. 

Buy it if...

Don't buy it if...

Microsoft Surface Pro X review
9:22 pm | November 21, 2019

Author: admin | Category: Computers Computing Gadgets Laptops | Tags: , , , | Comments: Off

Editor's Note

• Original review date: November 2019
• Launch price: $999 (£999, AU$1,699)
• More modern Surface devices are much more successful

Update – September 2024: In many ways, the Surface Pro X was ahead of its time. When it launched in 2019 it was notable for coming with a Qualcomm Snapdragon chip, based on Arm technology, rather than the Intel hardware previous Surfaces came with. Unfortunately, back then, support for Arm hardware within Windows wasn't very good, and that meant the Surface Pro X felt underpowered and over priced, especially as many popular Windows 11 apps couldn't run on the device. These days, however, Arm-based Windows laptops are much more popular, thanks to Microsoft's Copilot+ PC initiative, which has seen the company, along with the likes of Asus, HP and Dell, release laptops like the Surface Pro 11 and Dell XPS 13 (2024), that come with Arm-based chips with specialist NPUs (Neural Processing Units) that are designed to perform AI tasks. While the Surface Pro X ended up being a noble failure, many of these new Copilot+ PCs are truly excellent devices, and many have started to appear on our best laptops of 2024 list.

Original review follows.

Two Minute Review

The Microsoft Surface Pro X is an undoubtedly stellar looking and feeling tablet. Microsoft’s newest attempt at an ARM-based Surface Pro device could have been impressive as well. It even boasts Microsoft’s first-ever original processor, the SQ1, which it co-developed with Qualcomm.

However, it unfortunately falls short of expectations. We’re more than a little let down by a few key Pro X design choices. Particularly, this tablet/laptop hybrid doesn’t have an audio jack, and its battery life, while decent, is subpar compared to predecessors and contemporaries. And, that’s without getting into the pricing.

At first glance, the Surface Pro X's price tag might seem rather appealing, especially next to some of its rivals. However, in reality, it's simply too pricey for the level of performance you’re getting. All told, we find the Surface Pro X hard to recommend for most people.

Microsoft Surface Pro X review

All Surface Pro X models include Microsoft’s Qualcomm Snapdragon-based processor and the 13-inch PixelSense touch display. (Image credit: Future)
Spec Sheet

Here is the Surface Pro X configuration sent to TechRadar for review:

CPU: 3.0GHz Microsoft SQ1 (based on Qualcomm Snapdragon 8cx; octa-core)
Graphics: Qualcomm Adreno 680 GPU
RAM:  16GB LPDDR4x (2,133MHz)
Screen:  13-inch 2,880 x 1,920 (267 ppi) PixelSense display (3:2; 450 nits)
Storage:  256GB SSD
Ports: 2 x USB-C 3.1; Surface Connect port; nano SIM slot
Connectivity:  Wi-Fi 5 (802.11ac); Bluetooth 5.0; Snapdragon X24 LTE modem
Cameras: 5.0MP webcam (1080p video; Windows Hello); 10.0MP rear camera (1080p/4K video; autofocus)
Weight:  1.7 pounds ( 774g)
Size: 11.3 x 8.2 x 0.28 inches (287x 208 x 7.3 mm; W x D x H)

Price and availability

The price of entry into Microsoft’s future-gazing Surface Pro X is $999 (£999, AU$1,699) – that gets you 8GB of memory (RAM) and a 128GB solid-state drive (SSD). You can double the storage, which ups the price to $1,299 (£1,269, AU$2,149), and double the RAM (16GB) with a 512GB SSD, which costs $1,799 (£1,819, AU$2,899).

All Surface Pro X models include Microsoft’s Qualcomm Snapdragon-based, 3.0GHz SQ1 system-on-a-chip (SoC) processor, as well as the 13-inch, 2,880 x 1,920-pixel (267 pixels per inch) PixelSense touch display in the signature 3:2 aspect ratio.

You already know the kicker, don’t you? That’s right, these prices do not include the Type Cover with the stowable and automatically charging Surface Slim Pen. That will cost you an additional $269 (£259, AU$429).

This means that the cheapest version of the complete Surface Pro X experience will cost you $1,269 in the US to start. That’s for the bare minimum of acceptable memory and storage these days, meanwhile a Surface Pro 7 goes for nearly $150 less and will get you a much stronger Intel Core i5 (Ice Lake) processor.

While the Surface Pro X is certainly an expensive device, it's price starts to look a little more tempting when compared to its chief rival: the 12.9-inch iPad Pro. That starts at $999 (£999, AU$1,699) for half as much storage (64GB), with a similarly-sharp display and just one USB-C port. 

Its keyboard accessory costs an exorbitant $199 (£199, AU$299), while the tablet’s Apple Pencil goes for another $129 (£119, AU$199). All told, that’s $1,329 in the US to get a comparable experience to the complete Surface Pro X.

So, unless you have a very specific use case that only the Surface Pro X can solve, there are a number of far more powerful, versatile and feature-rich (even thin-and-light) laptops out there for similar prices – just check out our best 2-in-1 laptops and best tablets with keyboards buying guides for some brilliant alternatives.

Image 1 of 11

The Surface Pro X feels just as pleasing and accurate to doodle and draw with.

The Surface Pro X feels just as pleasing and accurate to doodle and draw with. (Image credit: Future)
Image 2 of 11

The Surface Pro X simply trims and rounds out the classic yet dated Surface Pro design.

The Surface Pro X simply trims and rounds out the classic yet dated Surface Pro design. (Image credit: Future)
Image 3 of 11

The new Type Cover is comfortable and impressively accurate for a keyboard cover.

The new Type Cover is comfortable and impressively accurate for a keyboard cover. (Image credit: Future)
Image 4 of 11

The tablet feels impressively light, and slips easily into almost any bag – even with the Type Cover attached.

The tablet feels impressively light, and slips easily into almost any bag – even with the Type Cover attached. (Image credit: Future)
Image 5 of 11

The stylus is now flatter than before in order to accommodate the new storing and charging functions.

The stylus is now flatter than before in order to accommodate the new storing and charging functions. (Image credit: Future)
Image 6 of 11

The Surface Pro X has gained not one, but two USB-C ports.

The Surface Pro X has gained not one, but two USB-C ports. (Image credit: Future)
Image 7 of 11

The Surface Pro X has gained not one, but two USB-C ports.

The Surface Pro X has gained not one, but two USB-C ports. (Image credit: Future)
Image 8 of 11

The Surface Pro X has a 13-inch 2,880 x 1,920-pixel PixelSense touch display.

The Surface Pro X has a 13-inch 2,880 x 1,920-pixel PixelSense touch display. (Image credit: Future)
Image 9 of 11

The stylus is now flatter than before in order to accommodate the new storing and charging functions.

The stylus is now flatter than before in order to accommodate the new storing and charging functions. (Image credit: Future)
Image 10 of 11

The new Type Cover bounces under key presses more noticeably than before.

The new Type Cover bounces under key presses more noticeably than before. (Image credit: Future)
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The Surface Pro X looks and feels thinner, lighter and better than previous Surface Pro models.

The Surface Pro X looks and feels thinner, lighter and better than previous Surface Pro models. (Image credit: Future)

Design

The Surface Pro X simply trims and rounds out the classic yet dated Surface Pro design, bringing down its thinness and weight even further. Specifically, the Pro X measures 11.3 x 8.2 x 0.28 inches (287 x 208 x 7.3mm) and weighs 1.7 pounds (774g).

The tablet feels impressively light, and slips easily into almost any bag – even with the Type Cover attached. Microsoft has also eliminated the hard angles of the classic Surface Pro design, giving the Pro X a much more rounded and modern look and feel  that's closer to that of a smartphone. 

We appreciate these subtle design changes that make the Surface Pro X feel more like an iPhone XR than a Windows tablet – which is a compliment.

There’s just one color option for the Surface Pro X: a matte black aluminum finish paired with a black Type Cover that drops the Alcantara fabric, and that’s unfortunate. This is certainly a sleek and unassuming look, to be sure, so it’s not all that bad.

However, we have one massive problem with the Surface Pro X design. While it has gained not one, but two USB-C ports, there is no headphone jack on the tablet. This is essentially a $1,300 Windows laptop (after all, Microsoft claims that this tablet can replace your laptop) with no 3.5mm audio support.

We know that the iPad Pro has also dropped the headphone jack, and folks didn’t break a sweat over that. However, no one in their right mind seriously expects a laptop experience from an iPad, while that’s exactly what we’ve been trained to expect from a Surface Pro. This is a major detraction in our book, and should be rectified in any followup device that Microsoft produces.

As for typing on the new Type Cover, it’s plenty comfortable and impressively accurate for a keyboard cover, though it does bounce under key presses more noticeably than before. We also appreciate the ergonomic angle staying with the new stowaway barrel for the Surface Pen Slim.

While we’re at it, let’s discuss the Surface Pen Slim. The stylus is now flatter than before in order to accommodate the new storing and charging functions. However, it feels just as pleasing and accurate to doodle and draw with. All of the standard pressure sensitivity is present, and the display's palm rejection is still spot-on.

As for that display, it is a 13-inch PixelSense touchscreen with a 2,880 x 1,920 resolution (267 pixels per inch) and a 3:2 aspect ratio. This is a simply gorgeous screen with excellent color, and it's also impressively bright at 450 nits.

Honestly, we’re left a little puzzled by the Surface Pro X design. It certainly looks and feels thinner, lighter and better than previous Surface Pro models. However, it dropped the headphone jack to achieve that thinness, and that’s a really tough pill to swallow. 

Microsoft Surface Pro X review

The Surface Pro X has gained not one, but two USB-C ports. (Image credit: Future)

Performance

We’re getting similar vibes from the Surface Pro X’s power profile that we are from its design: some big sacrifices were made in the name of thinness, lightness and lasting power. Here’s the kicker: the latter point doesn’t even see a huge improvement. 

Benchmarks

Here’s how the Surface Pro X performed in our suite of benchmark tests:

PCMark 8 Home: Unable to run
3DMark: Unable to run
Geekbench 4 (Single-Core): 3,563; (Multi-Core): 11,769
Cinebench: Unable to run
PCMark 8 Battery Life: Unable to run
TechRadar Battery Life Test: 7 hours and 54 minutes

Unfortunately, because of the ARM-based SoC, we were only able to run Geekbench and our video-based battery rundown test on the Surface Pro X. That’s at least enough for us to compare it against its number one rival, the iPad Pro.

So, how does Qualcomm’s 7-nanometer SoC compare against the Apple A12X Bionic? Well, it gets trounced, to be frank. We’ve seen the latest 12.9-inch iPad Pro achieve numbers 40% to 50% higher than the Surface Pro X in the Geekbench 4 single- and- multi-core tests.

Granted, these are two different operating systems (OS), but both processors were designed specifically to perform within their respective OSes, so that explanation doesn’t fly these days.

While day-to-day tasks, like checking your emails, browsing the web and creating documents in Microsoft Office, ran pretty well on the Surface Pro X, trying to do anything more strenuous than that could cause problems. You might get away with editing photos and other images on this tablet via Photoshop, but that’s about it.

Microsoft Surface Pro X

The Surface Pro X battery life is undoubtedly long. (Image credit: Future)

Battery life

Microsoft promises up to 13 hours of mixed usage time for the Surface Pro X, touted as one of the tablet’s most appealing features due to its new ARM-based silicon. Well, we’re sad to say that this hasn’t panned out in our testing.

The Surface Pro X did last longer than the Surface Pro 7 (6 hours and 2 minutes) in our video rundown battery test, but the older Surface Pro 6 (8 hours and 45 minutes) lasted nearly an hour longer than this version. 

This is more than likely due to the even sharper display within the Surface Pro X than its two predecessors, not to mention brand new silicon compared to the umpteenth iteration of the 14nm Intel processor in the Surface Pro 6.

In the end, while the Surface Pro X battery life is undoubtedly long, it’s just not as long as Microsoft’s Pro 6, which holds the crown for longest lasting Surface Pro tablet to date.

Microsoft Surface Pro X review

The Surface Pro X boasts a gorgeous screen with excellent color and 450 nits of brightness. (Image credit: Future)

Software and features

As with every Surface that has preceded it, the Surface Pro X isn’t feature-rich nor are there many key pieces of software to discuss – in fact, many apps aren’t supported at all, due to the underlying processor architecture – which has its ups and downs. The major benefit here is that there is basically no bloatware on this tablet at all, as it’s sold directly by Microsoft.

Another gain is the Windows Hello facial recognition, using the tablet’s infrared camera next to its webcam, and is as quick and accurate as before. Just as they have before, we can open the tablet from its Type Cover and it’s already logged us into Windows 10. Talk about instant-on performance.

That said, this Surface in particular has the added benefit of optional LTE connectivity through a nanoSIM slot. This makes for an always-connected device, but will cost additional cash on a monthly basis. It’s up to you whether this feature is worthwhile, but we’ll keep on tethering on our laptops via our iPhone.

Microsoft Surface Pro X review

We’re getting similar vibes from the Surface Pro X’s power profile that we are from its design. (Image credit: Future)

Buy it if...

You want the thinnest, lightest Surface yet
If portability is your chief concern in buying a new laptop, then consider the Pro X for sure. This is the thinnest, lightest Surface to date, making the ultimate Surface Pro for frequent travelers and others who simply appreciate these kinds of devices.

You want LTE baked into a laptop
If you absolutely must have instant LTE connectivity from a tablet and are willing to pay extra for that, then the Surface Pro X might be for you. This turns the Pro X into a more smartphone-like experience in that it is truly always connected, but it’s also additional cash.

Don’t buy it if…

You want the most powerful Surface Pro
Despite Microsoft’s team up with Qualcomm for its unique SQ1 processor, we’re not seeing better numbers from this tablet versus the Surface Pro 7. That’s a real shame, but again the focus here is portability.

You want the longest lasting Surface Pro
In spite of Microsoft’s promises, the Pro X is not the longest lasting tablet of this year (much less last year). We chalk this up to the upgraded display resolution and new silicon that isn’t as widely tested or established.

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