SmallPDF is an online PDF editor with a wide variety of tools to help you edit, convert, encrypt, merge, sign PDFs and more. In addition to working with PDF files online, the company also offers mobile apps for Android and iOS as well as a desktop app for Windows. While SmallPDF features plenty of tools, is it enough for your needs?
Having tested the best PDF editor and even the best free PDF editor tools, we were keen to see if this popular software could still hold its own against - so, we put the latest version to the test.
The Redaction tool is easy to use, and unlike PDF Candy, actually prevents you from selecting the redacted text (Image credit: SmallPDF)
SmallPDF: Pricing & plans
SmallPDF has various subscription plans on offer, mostly geared towards businesses, but do include an option for individuals. All allow you to pay yearly or monthly (the latter’s much more expensive).
‘Personal’ will cost you the equivalent of $9 a month on a yearly contract, or $12 on a month-by-month basis. ‘Team’ is for two to one hundred people, and will cost $7 or $10 respectively per account. The ‘Business’ plan (for over 100 people) is simply listed as having custom pricing that should be tailored for your unique business needs
Both ‘Personal’ and ‘Team’ offer you a seven-day free trial, and you can also check out the Free plan. However, although you can use 21 of Small PDF’s available tools with it, the Free account has a serious limitation: only allowing two conversions per day (that’s switching to and from PDFs); there doesn’t appear to be limits when using other non-premium tools.
SmallPDF offers a broad range of tools, most of which are accessible with a free account (Image credit: SmallPDF)
SmallPDF: Features
SmallPDF’s main page showcases its six most popular tools, namely, PDF to Word, Merge PDF, JPG to PDF, eSign PDF, Edit PDF, and Compress PDF. The full gamut of features is revealed by clicking on the big blue ‘See All PDF Tools’ button beneath those, or by clicking on ‘Tools’ menu at the top of the page.
You’ll find 32 icons to choose from, allowing you to do anything with a PDF, including important features such as merging or splitting documents, redacting or watermarking files, scanning, locking, or signing PDFs.
There are even some AI tools to summarise or generate questions from a document. The conversion tools work both ways, but are limited to Microsoft file formats (Word, Powerpoint and Excel), and going to or from JPGs. Interestingly, there’s an OCR version which helps turn an image or an un-selectable PDF into selectable text.
The newest feature is the ability to edit the existing content of a PDF. This was severely lacking up to now, and it’s a great and important addition for anyone having to work with such files. It is however reserved for paying customers (or those using the free trial).
Some basic tools include Merging multiple PDFs into one. Notice the ability to work with a PDF’s pages is a premium feature for this tool (Image credit: SmallPDF)
SmallPDF: Interface & experience
SmallPDF is a cloud based service, but also allows for offline working through its downloadable software, of which the mobile versions are even available with the ‘Free’ plan. You can grab a copy of it for Windows, iOS and Android. Sadly the Mac isn’t supported. SmallPDF also offers integration with Google Chrome, Google Drive and Dropbox.
We found the interface quite intuitive. After you’ve selected your first tool and uploaded your chosen document, You’ll find a list of features to the left. Mouse over some of them to reveal additional ones. What’s not clear at first is that selecting a new tool necessitates either uploading a new document, or opening one already in your SmallPDF account - you cannot work on the same file directly; you must first finish your work with one tool, save it, select another tool, and open your file from there once more. It’s convoluted, but you get used to it. And yes, you need to register and log in even if you’ve chosen the ‘Free’ account; doing so is free, and allows you to keep some files in the SmallPDF servers.
The Sign feature is great, as it not only lets you fill in forms and sign them, but lets you email documents to others and track their progress, just like any dedicated PDF Signing service. The Redaction tool is easy to use, and unlike PDF Candy, actually prevents you from selecting the redacted text.
Annotating, highlighting, adding shapes and images is all part and parcel of SmallPDF’s service - editing a PDF’s original content is a new premium option (Image credit: SmallPDF)
SmallPDF: Support
SmallPDF has a full help desk on their site with an FAQ set up with additional ability to write in another question and/or suggest a new feature.
The frequently asked questions are quite helpful for a plethora of basic questions, however the more detailed questions will require further assistance. For these questions, SmallPDF has a contact form that allows for file uploads, categorical questions, and a textbox to ask whatever questions you may have.
SmallPDF: Final verdict
Small PDF is in a very crowded market, and although it’s not the sleekest service and downloadable software out there, it has made remarkable strides recently, even including new and crucial features. The interface is mostly nice to work with, and aside from the less than ideal way of switching between different tools, it does function very well, whatever you need to do with your PDF documents.
Jira Service Desk is an IT support platform from Atlassian. It has now evolved into Jira Service Management. This software serves as a hub for customers and employees to report issues, request help, and access knowledge articles through a simple portal. Atlassian created it in 2013 after discovering that about 40% of their customers used Jira for service requests. In 2020, they expanded it into a separate suite with lots of new features
With Jira Service Management, you can manage and track incoming requests from many sources. These include email, chat tools like Slack and Microsoft Teams, and customizable customer portals. The platform organizes tickets into queues, sets up automated workflows, and establishes Service Level Agreements (SLAs) for timely responses. This helps your team prioritize work, reduce manual effort, and ensure important issues are addressed.
Jira Service Management is great for IT departments, but it also supports HR, legal, and finance teams. Over 5,900 companies worldwide use the software, mainly in the United States and the United Kingdom. It’s popular among medium-sized businesses with 50-200 employees, but it also serves startups and large enterprises. The platform's customizable templates and automation make it easy to adapt to each team’s needs without extensive setup.
As a technically-minded help desk tool, Jira offers real-time reporting and analytics to track performance metrics like resolution time and customer satisfaction. Its knowledge base integration provides self-service options, allowing customers to find answers on their own. Whether you manage internal tech support or customer service, Jira's tools help you deliver great service experiences.
(Image credit: Jira/Atlassian)
Jira Service Management: Plans and pricing
Jira Service Management has a tiered pricing structure for all organizations, from small teams to large enterprises. It offers four main plans: Free, Standard, Premium, and Enterprise. Each plan provides more functionality and support than the last.
The Free plan costs $0 per agent per month. It supports up to three agents with 2GB of storage. This plan is great for small teams or those testing the platform. It includes multi-channel support, customizable forms, workflows, queues, an embedded knowledge base, and incident and problem management.
The Standard plan costs $17.65 per agent per month (or $19.04 for 75 users). It includes everything in the Free plan along with a custom-branded help center, alerts, on-call schedules, incident escalation, unlimited email notifications, audit logs, and multi-region data residency. This plan supports up to 20,000 agents and unlimited customers, making it ideal for growing organizations.
For teams needing advanced features, the Premium plan costs $44.27 per agent per month (or $47.82 for 75 users). It adds AI-powered service, a virtual agent for support, asset and configuration management, deployment gating with CI/CD tools, advanced alert integrations, real-time incident monitoring, and a 99.9% uptime SLA.
The Enterprise plan requires contacting sales for pricing. It offers the most features, including cross-product insights with Atlassian Analytics and Data Lake, advanced admin controls, enterprise-grade identity and access management, unlimited automations, multiple instances (up to 150), and a 99.95% uptime SLA.
Jira's ITSM has both monthly and annual billing options. The annual plan provides cost savings of up to 17%. For those wanting to try paid plans, Atlassian offers a 7-day free trial for the Standard or Premium plans. You can extend this to a maximum of 30 days upon request. This flexible pricing structure helps organizations choose a plan that fits their needs and budget while supporting growth as requirements change.
(Image credit: Jira/Atlassian)
Jira Service Management: Features
Jira Service Desk, now called Jira Service Management, offers a full range of features for managing service requests. It combines ticketing, automation, knowledge management, and reporting tools, helping teams provide excellent service. Since its evolution into Jira Service Management in 2020, the platform has added many advanced ITSM capabilities for IT, HR, legal, finance, and other service teams.
Jira serves as a central hub for managing requests from various channels. Your users can submit requests via email, chat tools like Slack and Microsoft Teams, or through customizable portals. Meanwhile, you can set up custom workflows and automation rules tailored to their needs. Whether handling simple support tickets or complex change requests, Jira Service Management offers the tools needed to standardize and optimize service delivery.
Service hub
The service portal is the main contact point where customers and employees can ask for help. This customizable interface offers a straightforward way to submit requests, track their status, and access self-service resources. Organizations can adjust the portal to highlight different services, making it easy for users to find the right request type and get assistance quickly.
With a well-designed service portal, your team can reduce the time that users spend looking for help. Guided forms enhance request accuracy, leading to a better service experience. The global Help Center allows users to search across all service desks they can access, with machine learning improving search results based on past interactions.
Request management
Jira's request management features allow teams to collect requests from various sources into organized queues. Teams can classify service requests, incidents, problems, and changes, directing them to the right agents based on expertise or workload. The platform also enables cross-team collaboration, allowing requests to move easily between projects.
This structured approach helps organizations standardize service delivery and reduce response times. By managing requests effectively, teams can prioritize their work, balance workloads, and boost both employee productivity and customer satisfaction.
Self-Service knowledge base
The self-service knowledge base works with Confluence, letting organizations create and share articles, guides, and FAQs. As customers enter requests into the portal, the system suggests relevant knowledge articles that may help before they submit a ticket.
All of this cuts down on repetitive requests, allowing service teams to focus on complex issues. In the meantime, organizations can measure the effectiveness of their knowledge base through different metrics and user feedback, continuously improving content.
Service level agreements (SLAs)
SLA management features let teams create and track service agreements. They can set multiple SLA policies based on severity levels, issue types, and other factors. This helps teams monitor deadlines and prioritize requests, using automated escalation rules to avoid breaches.
By managing SLAs well, your support team can ensure consistent service delivery and meet customer expectations. Different reports also provide insights into team performance and service quality. This helps managers identify bottlenecks, allocate resources better, and maintain compliance with service commitments.
Automation
Jira Service Management’s automation features help teams simplify repetitive tasks like ticket creation, routing, and notifications. A no-code automation builder allows teams to create custom rules and workflows without needing technical expertise, making it easy for all service teams to use.
By automating routine tasks, organizations can cut down on manual effort, reduce errors, and speed up response times. This boosts team efficiency and improves the customer experience through faster, more reliable service. Automation also standardizes processes across teams, ensuring that all requests adhere to established best practices and compliance standards.
(Image credit: Jira/Atlassian)
Jira Service Management: Analytics
Jira Service Management provides a full set of analytics tools to help teams make data-driven choices and improve service delivery. The platform features ready-made dashboards that track request management, incidents, changes, and service performance. This gives teams quick insights into their operations. With pre-configured reports, service teams can monitor key metrics like average resolution time, SLA compliance, and CSAT easily.
For organizations that need deeper insights, Atlassian Analytics (for Cloud Enterprise customers) offers a flexible way to visualize data from Atlassian products and other sources. Built on the Atlassian Data Lake, it combines data from development and operations tools. It gives teams a complete view of the work happening across support, development, and IT. The interactive visualSQL builder helps teams create custom reports and dashboards that fit their needs, leading to richer insights and faster decision-making.
Jira Service Management's reporting also covers areas like asset management. Here, teams can analyze their objects and data stored in Assets. These reports provide key insights for inventory management, lifecycle management, and employee productivity. The platform includes service project reports that help teams track trends in their projects, such as workload distribution, customer satisfaction ratings, and knowledge base effectiveness.
Real-time reporting is a key feature of Jira Service Management's analytics. It allows teams to spot and fix bottlenecks quickly, make better decisions on resource allocation and staffing, and monitor the business's status. The platform's dashboards can be customized for different stakeholders and embedded in Confluence pages, Atlas tickets, and Trello cards. This makes it easy to share information with various audiences.
(Image credit: Jira/Atlassian)
Jira Service Management: Ease of use
Jira has a very clean and attractive interface that takes the well-worn path of having hierarchical menus on the left and the contents on the right. It’s generally very easy to follow, even if those who aren’t familiar with it might encounter a few idiosyncrasies here and there.
However, working with Jira Service Management, you will occasionally need to access settings or features that exist as part of the larger service called Jira Cloud. But these can take you to a web page where there is no obvious way back to the top-level menu, disrupting the workflow. These other sections can also have a very different visual style, confusing new users.
Still, we appreciate how the administration login allows the look and feel of the product to be changed — adding colours, logos, and icons to fit whatever style your company uses. Jira's interface is nothing revolutionary, but it gets the job done.
(Image credit: Jira/Atlassian)
Jira Service Management: Security
When anyone assesses security, they have a list of features that they’d like to see offered. As an ITSM platform, Jira Service desk has most of those important features covered. However, what you don’t get is SAML single sign-on, 2-step verification, password policies, and user provisioning as standard.
To get any of those, you need a license subscription to Atlassian Access. It costs $30 per month for the first 10 users, then it works out at around $3/agent. This service controls access and security across all the Atlassian Cloud services, plus it can be linked to Okta, Idaptive, Google Cloud Identity, Azure AD, Onelogin and ADFS.
There aren’t any tiers separating the enterprise-grade security controls of Atlassian Access. So, you are forced to pay for the entire suite of security upgrades even if you only want 2FA. This adds more complexity to scaling the solution, because the costs can add up quickly as you expand.
(Image credit: Jira/Atlassian)
Jira Service Management: Support
Much like other Atlassian products, Jira Service Management offers different levels of customer support based on the selected plan.
The Free plan provides basic support via the Atlassian Community. Users can ask questions and receive help from other users and Atlassian experts. This community support is good for teams with simple needs or those just starting with the platform.
Standard plan subscribers enjoy 9/5 regional support. This means support is available from 8 AM to 5 PM, Monday to Friday, in the customer's local timezone. Initial response times are 2 business hours for critical "Application Down" issues, 6 business hours for serious degradation issues, 1 business day for moderate issues, and 2 business days for low-impact inquiries.
Premium plan customers get enhanced support with 24/7 coverage for high-impact issues. Critical issues receive a response within 1 hour. This level of support is vital for organizations that depend on Jira Service Management and cannot afford extended downtime.
The Enterprise plan provides the most comprehensive support. It includes 24/7 help for all technical issues, a dedicated senior support team, and the fastest response times (30 minutes for critical issues). Enterprise customers also have a dedicated phone support number. They benefit from named contacts who can reach Atlassian's top engineers directly, ensuring expert assistance is readily available.
Atlassian's support covers incident assistance, root cause analysis, help with installation and upgrades, bug reporting, implementation guidance, and integration support with other Atlassian products. However, support does not cover end-of-life or beta releases, customized versions, development questions, third-party integrations, end-user support, product training, or system performance tuning. For these needs, customers should reach out to the Atlassian Community or contact Atlassian Partners who offer various additional services.
Jira Service Management: The Competition
ServiceNow is the main competitor of Jira Service Management, especially for large organizations requiring extensive ITIL. But, Jira Service Management connects well with Atlassian's tools with a lower starting price.
Freshservice is a user-friendly option with an easy-to-use interface. It requires less time to set up, while still covering key areas like incident management and change management at a competitive price.
Finally, Zendesk Service is a strong choice for companies focused on customer support only. It excels in omnichannel support, helping manage customer interactions via email, chat, phone, and social media.
For smaller teams or those on a tight budget, options like osTicket or Zoho Desk might also offer affordable solutions. These platforms provide basic ticketing and support at a lower cost, but they don't benefit from the same advanced automation and reporting features.
Jira Service Management: Final Verdict
Despite a convoluted pricing structure, Jira users typically swear by its ITSM platform thanks to its strong feature set and seamless integation. Still, we’d recommend proper cost planning before you deploy any time and resources into implementing this suite.
For those looking to use other Jira/Atlassian products and services, Jira Service Management is the obvious choice since it interlocks with Confluence and Jira Core perfectly.
Even when used in isolation, this is still a decent solution that's reasonably priced for a standalone tool. But you don’t get to reap the benefits of integrating with other Atlassian products. Plus, there are cheaper solutions in the market if that's all you're looking for.
BigCommerce is a leading ecommerce platform designed to help you create, launch, and grow your online store—no coding needed. Our team at Techradar has spent thousands of hours testing over 140 website builders, so we know what makes a platform stand out. For anyone wanting to weigh their options, don’t miss our expert guides to the best website builders and the best ecommerce platforms.
We’ve seen BigCommerce land high on both lists, offering rich commerce features for ambitious stores. Still, if pure website building is your focus, our top pick for 2025 is Wix. See our latest Wix review to find out why it’s the best all-round builder for most people.
Put simply: BigCommerce excels at advanced store management. But, it’s not the most user-friendly if you crave simple design tweaks or unlimited styling options.
BigCommerce: 2-minute review
BigCommerce is a heavyweight in the ecommerce world. Its platform blends flexible store management with built-in tools for SEO, multi-currency selling, product variants, and sales analytics. Over the years, BigCommerce has become a favorite for fast-growing brands who want more power and customization than entry-level platforms.
BigCommerce’s standout feature is its ability to manage multiple storefronts under a single account. This, plus its deep native features and lack of hidden fees, mean you get a lot of bang for your buck. However, its website editor feels more basic than the drag-and-drop wizards you’ll find elsewhere. If your priority is deep commerce tools, though, BigCommerce delivers where it counts.
What is BigCommerce?
BigCommerce is an online store builder that lets anyone, even total beginners, launch a shop, list products, and sell to the world. As with most other tools in this category, you don’t need to know a line of code. The dashboard is straightforward: you add products, set up payments, and choose a design template. With guided setup and support at every step, you’re never lost.
But, BigCommerce isn’t only for beginners. As your business grows, you can add more advanced features: custom discounts, shipping rates, and even multiple stores, all managed from one place. If you want to focus on selling, BigCommerce handles the technical side for you. That means security, hosting, and updates happen automatically behind the scenes.
Features
(Image credit: BigCommerce)
With multiple storefronts, you can have different versions of your store for different customer segments or locations. For example, if you have an international presence, each country can have its own version of the store in its native language and currency. This makes it easier to target customers in specific countries and regions without them needing to search through multiple languages or convert currencies. It also allows you to keep track of customer data and sales more easily since everything is segmented by storefronts.
BigCommerce enables you to create unique, seamless customer experiences that span multiple channels with its Headless Commerce feature. During our test, we were able to leverage external content management systems (CMS) such as WordPress or Adobe Experience Manager, while still leveraging the powerful API-driven B2B and B2C commerce capabilities of BigCommerce. This allows for greater flexibility when creating custom digital experiences for customers across all devices and channels.
BigCommerce offers B2B and wholesale solutions that allow businesses to provide special pricing and discounts on large orders or special deals for select customers. This helps make it easier for you to expand your customer base and reach new markets without having to put extra effort or resources into managing different pricing models.
With omnichannel capabilities, you can create a seamless experience across all channels (online, in-store, mobile). This includes providing customers with the ability to make purchases from any device or location, as well as offering them access to unique experiences both online and offline. Additionally, this feature makes it easy for customers who are shopping online or in-store to convert their purchase into an online order if they need further assistance or information before completing a purchase.
International Commerce-as-a-Service (CaaS) feature allows you to easily expand your business into new markets with localized checkout flows and currencies. With this feature, you can accept payments from customers in different countries without having to manage multiple stores or currency conversions. This feature provides tools such as automated tax calculations and support for the localization of product listings across multiple markets.
The Emerging Brands feature makes it easy for startups and entrepreneurs to get their businesses off the ground quickly and affordably. With this feature, you can easily create a custom store design with pre-built templates that are optimized for mobile devices. Additionally, the Emerging Brands feature provides access to advanced marketing tools such as automatic discounts, coupons, abandoned cart reminders, Google shopping ads integration, and more.
For small businesses that need more control over their website and store design, BigCommerce offers a range of features tailored specifically for them. These include drag-and-drop page-building capabilities for creating custom layouts, access to third-party app integrations, powerful shipping tools, real-time analytics, customer segmentation capabilities, integrated email marketing solutions, and more.
If you’re running a large enterprise business with multiple stores or sites around the world, BigCommerce offers an enterprise solution that is tailored specifically to your needs. This includes customizable templated designs, built-in scalability options, full API access, unlimited order management capabilities, advanced merchandising tools, dedicated account managers, and much more.
Finally, if you already have an existing website or store on another platform like Shopify or Magento 2, BigCommerce offers its migration tool which allows you to easily transfer all of your existing data over quickly and painlessly so you can get up and running on BigCommerce right away.
Tools
(Image credit: BigCommerce)
BigCommerce uses Google Cloud Platform infrastructure, Google AMP, and Akamai Image Manager to give your store blazing-fast speed. Customers don’t have to wait around for pages to load, plus you get unlimited customizability. Here are some of its best tools:
Product management
List unlimited products, create options and variants (like sizes or colors), and organize your catalog. Batch editing and flexible custom fields make managing large inventories easy.
Multi-storefront business
Run several storefronts — each with its own design, products, and checkout, using just one account. Perfect if you’re selling in different regions or to different audiences.
SEO and marketing
Built-in SEO tools help your shop rank on Google. You can edit page titles, descriptions, and URLs, plus take advantage of automatic image optimization and product review features. Marketing tools include coupon codes, gift certificates, and abandoned cart recovery.
International & multi-currency stores
Sell globally with automatic currency conversion, translation options, and support for the world’s top payment gateways. Real-time shipping quotes and tax calculations keep things running smoothly.
Reporting & analytics
From high-level dashboards to granular sales reports, BigCommerce’s analytics help you track growth and spot trends. Export data for more detailed analysis, or connect to third-party tools.
App marketplace
Add functionality with a range of integrations — think shipping, accounting, CRM, and more, by browsing the BigCommerce app store.
Ease of use
(Image credit: BigCommerce)
BigCommerce offers a strong suite of features that make it easy to build a website from scratch. The drag-and-drop builder makes it easy for users to customize their site without needing any coding skills.
The platform also offers plenty of features to help you manage your store once it's up and running. You can easily add products, manage orders, process payments, track inventory levels, and more. It even makes it easy to create custom discounts, coupons, loyalty programs, and other promotions to attract customers. All of this requires little setup time, but you may have to spend some time with the documentation for advanced user flows.
Pricing
(Image credit: BigCommerce)
Plan
Starting rate (paid annually)
Renewal rate (paid annually)
Standard
$29/month
$29/month
Plus
$79/month
$79/month
Pro
$299/month
$299/month
Enterprise
Custom/Quote
Custom/Quote
BigCommerce offers four main pricing tiers: Standard, Plus, Pro, and Enterprise. Each plan is billed annually and rates don’t jump on renewal, so what you start with is what you pay going forward. The Standard plan is tailored for new or smaller stores, while Plus and Pro unlock more advanced features and higher sales limits. The high-end Enterprise tier is custom-quoted for big brands needing extra support or customization.
There are no hidden fees, bandwidth charges, or transaction costs. Every plan includes unlimited products, staff accounts, and storage. As you move up tiers, you’ll get added features like advanced marketing tools, customer segmentation, product filtering, and custom SSL certificates. BigCommerce provides strong value for growth-focused stores, though its initial pricing is higher than freelance-friendly rivals.
Security
(Image credit: Epic Games)
BigCommerce puts security first with strong encryption, PCI DSS Level 1 compliance, and automatic SSL certificates for every store. All data exchanges (from credit card info to logins) are encrypted using the latest TLS standards, plus regular security audits help keep storefronts safe from evolving threats. Robust role-based access controls ensure staff only access what they need, while two-factor authentication protects your admin account from unauthorized changes.
The platform’s security credentials mean you’re protected from the biggest headaches. There are zero manual security patches or PCI checklists to worry about. If you need extra customer trust, you can add extended validation SSLs for more prominent browser indicators.
Support
(Image credit: BigCommerce)
Every BigCommerce customer gets 24/7 live support via chat, phone, or email. We’ve found the support team quick, knowledgeable, and proactive. There’s also an extensive self-help portal, packed with step-by-step articles, video tutorials, and troubleshooting guides.
Higher-tier plans unlock priority routing and access to ecommerce strategists, helpful for scaling businesses. But even Standard users can reach out at any hour to expect real solutions. If you prefer not to contact support directly, the searchable knowledge base often answers common questions in minutes.
A small caveat is the occasional wait times can occur during peak hours, though most users have positive experiences with both the expertise and the friendliness of the help team.
Alternatives
One of the most popular ecommerce website builders on the market is Shopify. It provides users with a comprehensive suite of tools designed to help them build their online stores quickly and easily. With Shopify, you can choose from hundreds of professionally designed themes, and customize your store's look.
WooCommerce is another popular choice for businesses looking for an e-commerce website builder. Unlike many other platforms, WooCommerce is free and open-source software that lets users customize their store however they want. You can add products from any source (including third-party sites like eBay), manage inventory levels, set up taxes and shipping costs, accept payments via PayPal or credit cards, and more, all without any coding knowledge needed!
Magento is another great option for businesses looking for an ecommerce website builder solution. The platform offers a wide range of features including customizable templates, product catalogs with advanced sorting options, multiple payment options including credit cards and PayPal integration, detailed analytics reports to track sales performance over time, SEO optimization tools to help increase visibility in search engine results pages (SERPs), customer loyalty programs, order management tools, and more.
Is BigCommerce right for you?
BigCommerce delivers serious ecommerce power and flexibility, especially for ambitious stores with an eye on global success. Some design limitations and higher entry costs keep it from being perfect, but it's easily one of the best options for growth-focused brands in 2025.
Also, BigCommerce offers an extensive range of features that can help you customize your website exactly how you want it. From drag-and-drop page builders to integrated ecommerce options, the possibilities are nearly endless. And, BigCommerce offers great customer service that is available 24/7.
But the one downside to using BigCommerce is its cost. If you are on a budget, consider options with cheaper starting plans.
FAQs
Is BigCommerce suitable for beginners?
Yes, BigCommerce is user-friendly enough for beginners and provides guided setup, helpful tutorials, and 24/7 support. The dashboard is straightforward, so you can launch a store with no coding experience. As you grow, you’ll find more advanced tools available, but you aren’t forced to use them until you’re ready.
Does BigCommerce take a cut of my sales?
No, BigCommerce does not charge transaction fees on any plan, even if you use third-party payment gateways. You’ll only pay standard payment processor fees set by your chosen provider, like PayPal or Stripe.
How does BigCommerce compare to Shopify and Wix?
BigCommerce holds its own against Shopify and Wix. Generally, BigCommerce is stronger for multi-store or international selling and has more built-in features, while Shopify offers the biggest app marketplace and Wix wins for easy design. Each has strengths, so your best pick depends on your priorities.
Can I try BigCommerce before buying?
BigCommerce offers a risk-free trial with instant access, no credit card required. This lets you test core features, templates, and tools before committing to a paid plan.
What happens if my store grows too quickly?
BigCommerce’s plans scale automatically as your sales rise. Higher tiers unlock more advanced features and higher sales caps. If you hit those limits or need custom solutions, the Enterprise plan offers limitless scalability, priority support, and dedicated account management.
You might think that Time Machine is all the backup software you need if you work on Apple Mac OS machines, but it’s always better to have more than one option for data preservation – which is where Get Backup Pro 3 comes in.
We’re now on version 3.7.3 of this app, which is into its second decade of service, and it remains one of the most popular and comprehensive protection choices for Apple users.
If you want to give Get Backup 3 a test run before splashing any cash, a thirty-day trial is available – but there’s no free version of this app.
Happily, a single licence of Get Backup Pro costs $30, which is a reasonable price that competes well with many other options: EaseUs ToDo Backup Home costs $40 for Windows but also $30 for Mac, for instance, and O&O DiskImage Professional is $50 for a single-PC licence.
A family pack comes with five licences and costs $50, which is another excellent deal, and there are discounted prices if you want to upgrade from an older version of the app to the current software.
Sadly, there aren’t any high-end Technician, Enterprise or Server versions of this app, which restricts Get Backup Pro’s potential use cases. It may not be ideal for larger businesses, but five licences may be enough if you’re a small organisation working on Apple hardware.
Features
Get Backup Pro’s range of features matches up with what small businesses and home users will need, too.
Incremental and full backups are supported, and the app includes templates for pre-configured backups of files from iTunes, Mail, Contacts, Documents and Photos – handy if you want to preserve the data from some of your most-used apps. Backup compression is also included if you need to save drive space, and backup synchronization means no chance of absent files.
128-bit, 256-bit, Blowfish and Triple DES encryption and password protection methods are available to protect crucial information, and relatively basic scheduling options are available too: you can configure backups to start at particular times and days, or when you mount specific disks. Impressively, the app launches and closes without notifying users if backups are scheduled – so you don’t need to worry about it.
Users can back up to hard drive destinations, external drives, network volumes or other kinds of physical media, and archives can be restored to any computer without having Get Backup Pro installed.
You can clone backups, which is ideal if you want to migrate to a new machine, and you can also create bootable APFS/HFS+ versions.
For everyday home and small business use, it’s a good set of features, although this more affordable app is found wanting in some areas too. There’s no server or cloud support beyond networking destination abilities, and many other apps have more extensive scheduling and command tools.
(Image credit: Belight Software)
Interface & use
It’s certainly easy to use, at least. Click a Plus icon on the left-hand side of the app and you’ll open a window where you can configure a backup – all of your pertinent options are included. You can click another button to add files, folders or app data, and tap the Play button to get started.
Different tabs on the left-hand side allow for archival, cloning or synchronization jobs, and a separate logging window gives you complete visibility of Get Backup Pro’s workloads.
Get Backup Pro offers decent speeds, too. We tested our latest slate of backup apps with a 42GB document folder, a 2.5GB spreadsheet folder, a 162GB folder of media and an 82GB file that mixes all of those file types. We backed them up to three different SSDs to weed out any inconsistency.
Its average of six minutes and 15 seconds in our Document test is certainly not the fastest result we’ve seen, but it’s a mid-table result that won’t slow you down too much – and it delivered a similar result in our Excel benchmark. It took just over 15 minutes with our Media files and a little less with our Mixed folder, which is similarly middling pace.
Support
Get Backup Pro users can easily access product documentation online and use a support form to request free technical support, but there’s no indication of how long it’ll take to receive a reply.
Sadly, that’s it – there doesn’t seem to be a forum and there’s no phone support. But that’s not surprising, especially with a relatively affordable app mostly produced for home users rather than businesses.
Competition
Indeed, Get Backup Pro’s main rivals are home alternatives, like EaseUS ToDo Home for Mac. And when it comes to features, there’s hardly anything between the two – they perform similar tasks and have similar shortcomings compared to Windows tools.
Get Backup Pro and EaseUS ToDo are both compelling options for Mac users, but they also line up against Paragon Backup and Recovery for Mac. That app is free but only backs up entire systems and has no configuration options. If you’re serious about Mac-based backup, a paid tool like Get Backup Pro 3 is far better.
Verdict
Get Backup Pro 3 is one of the best home and small business tools available for Apple users thanks to a decent range of features that covers every core backup task – alongside solid speed and pricing.
That said, if you’re running a larger business or need more capabilities, then be prepared to look elsewhere and perhaps pay a higher price.
