Organizer
Gadget news
SalesTrip expense tracker review
9:29 pm | October 19, 2020

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

SalesTrip is a popular expense management and travel booking system that, despite the ongoing coronivirus crisis, will have a place in the workflow needs of many businesses. The big benefit, as is the case with many expense trackers, is that it can minimize the amount of manual effort needed to keep on top of claims, and process them and other administrative tasks with ease.

Better still, SalesTrip is listed on the Salesforce appexchange platform, and that brings it in line with other practical business software tools found there. Indeed, it might make sense in many cases to mate SalesTrip with the Salesforce CRM for a nicely rounded system. The bonus is that it provides a comprehensive experience for both employees, who need to file travel expenses, and administrators who have to make travel arrangements and more besides.

Variations on the expense tracking software theme include Certify, ExpensePath, ReceiptBank, Abacus, ExpensePoint, Pleo, Declaree, Spendesk, QuickBooks, Rydoo, Expensify, Hurdlr, Zoho Expense and Pocketguard



SalesTrip

SalesTrip is available for both the UK and US markets with prices to suit (Image credit: SalesTrip)

Pricing

It’s currently possible to experience SalesTrip for yourself without actually signing on the dotted line. They offer 15 days of unlimited access to the service, which gives you time to experience every facet of the software. Or you can request a demo. 

If you feel SalesTrip is a good fit for your business then its subscription-based pricing starts out at $5 (£4) per user, per month. There’s actually a handy savings calculator on the Pricing page that lets you explore just how much you could potentially save by using a system that combines travel booking, ticketing and expense management all into one. 

In fact, it’s easy to see just how much time you can save if you explore the Opportunities tab within the system, that effectively allows you to work out travel arrangements, flights and all the rest of it, and pay within the space of a few minutes. As a timesaver it provides great value as a business can bypass using a standalone travel agency.

SalesTrip

Users can interact with SalesTrip using a web dashboard and their mobile device too (Image credit: SalesTrip)

Features

There’s plenty to be impressed with as you pick through the feature set of SalesTrip, with a very well-rounded selection of options that could be useful. There is, of course, the full expense management setup, that’s native on Salesforce, which will be useful if you already use their systems. 

Employees can therefore submit and review their expense claims, while administrators can approve them. The benefit here is that the data can be analysed alongside your existing Salesforce information, although the service also integrates with the likes of Quickbooks and FinancialForce. 

In addition, you get corporate card reconciliation and import options plus automatic tax reclaim while the system is also GDPR/PCI compliant too. Employees will obviously find the unlimited receipt scanning functionality beneficial while there’s also the option of searching for travel and booking it when needed. Topping it all out is real-time reporting and lots of analytics.

SalesTrip

SalesTrip is particularly efficient at helping you book travel including flights (Image credit: SalesTrip)

Performance

Businesses that are already using the Salesforce appexchange platform should find that there’s a real benefit of running the SalesTrip system in that it can be combined with other packages in the collection. The added benefit is that the cloud-based platform that SalesTrip runs on is also native to Salesforce, so you can be confident that it comes with a good level of security and all of the other expectations that are a given for this brand. 

Adding to the appealing nature of SalesTrip is that it’s intuitive, both for administrators working back at headquarters and employees who have to dip into the mobile application when they’re out in the field.

SalesTrip

Administrators can approve expenses via the dashboard once they've been submitted by employees (Image credit: SalesTrip)

Ease of use

Using SalesTrip offers a similar experience to many other expense trackers in this burgeoning marketplace. For the desktop, browser-based edition you’ll find that the dashboard is clean, simple and has all of the obvious features and functions right to hand. The main menu within the interface carries one-click access to the likes of Accounts, Trips, Expense and Bulk Expenses, which are all areas that are commonly accessed by administrators. 

The mobile aspect, meanwhile, allows employees to file expense claims on the move, with another clean and simple environment that makes uploading scanned receipts and the associated claim a quick and easy procedure. As for the bigger picture, business owners can easily use the analytics provided by the cloud-based solution to keep firm tabs on travel expenditure, which is more critical than ever given the current economic climate.

SalesTrip

SalesTrip is well equipped to cope with high volumes of expense claims making it suited to larger companies (Image credit: SalesTrip)

Support

The SalesTrip support hub follows a similar theme to many other systems in the expense tracker arena. It comes with an exhaustive collection of information that can talk you through all of the features and functions found in the system. You can also use this area to find out what’s new. 

Being a pretty dynamic operation as part of the Salesforce appexchange portfolio you can be pretty sure that there’ll be new improvements appearing here before long. That aside, users with other queries can submit a ticket to the support team if the issue isn’t covered by any of the topics contained in the online support hub.

SalesTrip

The SalesTrip dashboard has a wealth of useful information that businesses can use for forecasting purposes (Image credit: SalesTrip)

Final verdict

SalesTrip might be finding demand for this kind of software service might have slumped during the coronavirus crisis, but this is a package that still has its place. The really useful thing is that SalesTrip can be used to combine a raft of business tasks including expense tracking, and using the data from what’s in the system can also be used to accurately forecast company spend moving forwards. 

Despite the fact that these are unpredictable times, and travel and expenses might be less of a concern for companies, this is a valuable aspect of SalesTrip. Of course, there are the day-to-day convenience trimmings too, such as OCR receipt scanning, integration with corporate and personal cards along with the ability to use the Salesforce hierarchy to maintain consistency for expense approvals and other common business tasks.

I tried SolarWinds Service Desk, and found it provides a robust ITSM solution that balances features with user-friendliness
6:30 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: , | Comments: Off

SolarWinds Service Desk is a cloud-based IT service management (ITSM) solution. It combines incident management with strong IT asset management features. Designed per ITIL best practices, SolarWinds' AI-powered platform boosts productivity, speeds up resolutions, and enhances user and agent experiences. Everything your IT team needs is in one place, including service management, asset management, CMDB, and reporting.

Service Desk helps IT teams manage many tasks in a feature-rich setting. Its incident management system handles tickets with automated routing and problem management tools. Asset management allow teams to track hardware, software, contracts, licenses, and warranties. It also includes an easy-to-use employee service portal, a unified knowledge base, chat support for quick help, and reporting tools to display KPIs. Additionally, Service Desk offers automated workflows that lessen manual workloads.

From a business viewpoint, SolarWinds Service Desk provides value by creating long-term strategies to tackle IT issues. This approach goes beyond just addressing single tickets. Organizations see improved efficiency, lower support costs through self-service options, and better resource use thanks to automation. Integration with other SolarWinds products, such as Observability Self-Hosted, creates a complete solution that boosts troubleshooting and service quality for IT.

Service Desk is a good help desk tool for companies of any size with advanced IT needs. But it's mainly meant for those looking to provide excellent service to internal customers, like employees and contractors. Whether managing a small internal help desk or overseeing a large tech operation, Service Desk delivers the flexibility and functionality needed to improve service delivery and support experiences.

SolarWinds Service Desk plans

(Image credit: SolarWinds)

SolarWinds Service Desk: Plans and pricing

SolarWinds Service Desk has a tiered pricing structure for organizations of all sizes. It offers three main plans: Essentials, Advanced, and Premier. Each plan has more features than the last.

The Essentials plan costs $39 per technician per month. It suits growing teams and lays a solid foundation for service desk operations. Key features include incident management, a knowledge base, service portal, asset management, service catalog, change management, SLA management, and custom roles. It supports unlimited end-users, making it a good choice for smaller organizations or those new to IT service management. There’s an extra charge of $0.30 per month for each device managed.

Next is the Advanced plan, priced at $79 per technician per month. This plan is for organizations with more developed IT operations that need customization and automation. It includes all Essentials features and adds advanced options like custom fields, advanced automation, virtual agent support, network discovery, enterprise service management, contract management, license compliance, scheduled reports, and API access. The per-device fee is $0.50 per month, which is higher than the Essentials plan.

The Premier plan costs $99 per technician per month. It provides the full range of SolarWinds Service Desk features, including everything in the Advanced plan and more. Key additions are visual CMDB with automatic dependency mapping, up to 1,500 API calls per user per minute, a premier virtual agent, automated runbooks, and access to SolarWinds AI (available in US and EU data centers only). The per-device fee here is $0.70 per month, the highest, but it offers the most comprehensive features for complex IT needs.

All plans include a 30-day free trial. This trial allows organizations to explore the platform fully before subscribing. Users have full access to the Premier package during the trial, helping them test features to find the best fit. This risk-free trial is great for evaluating the platform’s compatibility with existing IT systems.

In terms of value, SolarWinds Service Desk’s pricing is competitive in the IT service management market. Each plan offers many features, and the unlimited end-user support adds scalability for growing organizations. However, higher per-device fees for advanced plans may concern those managing many assets. Overall, the pricing model helps organizations choose a plan that fits their needs and budget, with options to upgrade as requirements change.

SolarWinds Service Desk features

(Image credit: SolarWinds)

SolarWinds Service Desk: Features

SolarWinds Service Desk provides a full range of ITSM tools to streamline internal support experiences for digital businesses. It combines strong incident management with IT asset management in an AI-driven cloud environment. It focuses equally on agent efficiency and end-user satisfaction. Now paired with a user-friendly interface, its design helps new users learn quickly.

The solution follows ITIL best practices, offering a structured approach to service management that grows with an organization's needs. From simple ticketing to advanced workflow automation to AI-assisted resolution, Service Desk supports IT teams as they enhance their service management skills. It integrates well with other SolarWinds products, especially Observability Self-Hosted. This creates a unified system that improves troubleshooting and gives a clear view of your IT environment.

Incident management

The incident management system is central to SolarWinds Service Desk. It helps IT teams track, manage, and resolve issues through various channels like email, phone, service portal, live chat, and in-person requests. The system uses smart routing and automated workflows to send tickets to the right technicians, cutting down resolution times and boosting service quality. AI features like virtual agents and guided resolution help speed up troubleshooting by finding solutions and monitoring ticket sentiment.

On average, SolarWinds customers report a 23% reduction in time spent resolving incidents and service requests. The multi-channel engagement features, including integrations with Microsoft Teams and Slack, ensure users can get support through their preferred communication methods.

IT asset management

IT asset management gives organizations full visibility into their tech infrastructure. It automates the management of hardware, software, contracts, licenses, and warranties in one central place. Automated discovery keeps an updated inventory of IT assets, reducing manual tracking and the risk of compliance issues or unexpected costs. This thorough asset lifecycle management helps your team make better decisions about resource allocation, maintenance, and technology investments.

Linking asset data with service management processes makes support more efficient. Technicians can quickly access relevant details when resolving incidents. This enhances resource use, cuts downtime, and improves compliance management. Ultimately, it leads to better financial results and operational stability for your company.

Employee service portal

A user-friendly employee service portal changes how users interact with IT support. It offers a central hub for submitting tickets, tracking request status, accessing knowledge resources, and seeing company announcements. This self-service model empowers your employees to solve problems independently. It reduces basic support requests and lets IT staff handle more complex issues. The portal's design is simple, requiring minimal training and encouraging widespread use.

Organizations using Service Desk have seen a 21% improvement in user experience, with some reporting gains of up to 45%. This increase comes from quicker resolutions, clearer communication, and 24/7 access to support resources. The positive effects extend beyond IT metrics, boosting overall workforce productivity and reducing frustration linked to tech issues.

Knowledge management

Service Desk's knowledge management features help organizations create and maintain a repository of troubleshooting guides, FAQs, and best practices for both users and support staff. AI-driven features analyze support interactions to spot common issues and suggest new entries for the knowledge base. This keeps the resource current and useful. Proactive knowledge sharing fosters a learning environment where solutions are documented for everyone.

The impact of good knowledge management is significant. Fewer support requests lead to cost savings and better resource distribution. It also speeds up resolution times when issues arise. And the knowledge base grows more valuable over time, preserving important information and ensuring consistent service even with staff changes.

Configuration management database (CMDB)

Service Desk’s CMDB gives organizations a complete view of their tech infrastructure. It maps the relationships between IT assets and business-critical applications. This detailed insight helps with change management, impact analysis, and problem resolution by showing how components interact in the IT environment. CMDB is key for mature ITSM practices, supporting data-driven decisions across the organization.

Keeping an accurate view of the IT landscape provides significant business value. It leads to less downtime, better troubleshooting, and improved planning. You can better understand the impact of changes, spot single points of failure, and recognize service dependencies. This creates a more resilient tech environment that supports business continuity and growth.

SolarWinds Service Desk analytics

(Image credit: SolarWinds)

SolarWinds Service Desk: Analytics

SolarWinds Service Desk has a strong set of reporting and analytics tools. These tools help IT organizations gain insights into their service desk operations.

The platform offers many ready-to-use reports. Teams can analyze key performance indicators (KPIs), overall health, and efficiency of the service desk. These reports cover various metrics like trend analysis, incident throughput, customer satisfaction (CSAT) scores, and Service Level Agreement (SLA) breaches. It allows IT managers to make data-driven decisions and spot areas for improvement quickly.

The analytics features in Service Desk are highly customizable. Organizations can create reports that fit their needs and goals. You can access templates, schedule automated reports, and change how data is displayed — switching from list views to tile layouts. This helps teams focus on the metrics that matter most. The platform also has a custom reporting feature for detailed reports on computer inventory, software inventory, risks, and contracts.

For those needing even more advanced analytics, SolarWinds Service Desk works well with Microsoft Power BI through its Power BI Connector. This integration allows for the easy import of incident data and asset records from Service Desk into Power BI. You can then use Power BI’s tools to visualize and analyze data in tables, graphs, and charts. This provides deep insights and supports complex data analysis.

Additionally, Service Desk features powerful benchmarking tools. These tools help organizations set and track performance benchmarks. IT teams can set goals, measure progress, and compare their performance against industry standards or internal targets.

SolarWinds Service Desk interface

(Image credit: SolarWinds)

SolarWinds Service Desk: Ease of use

SolarWinds Service Desk has a very clean interface that we found easy to navigate. Access to all of the main sections of the dashboard is hidden behind a hamburger menu icon in the top left corner of the window, but the menu itself is very responsive, and it’s easy to find what you’re looking for.

SolarWinds Service Desk support portal

(Image credit: SolarWinds)

SolarWinds Service Desk: Support

SolarWinds offers varying levels of support to customers based on their subscription plan. If you choose the lowest 'Essentials' tier you benefit from 'Community Support', where other SolarWinds users can offer advice and assistance via a dedicated forum.

If you don't want to trust your business to other customers' goodwill, you'll be pleased to hear that both email and chat support are available via Service Desk 24 hours a day, 7 days a week.

If you've signed up for either the 'Advanced' or 'Premier' plans then you'll also benefit from phone support, which is also available round the clock, 365 days a year. Advanced and Premier users can also avail themselves of a CSM (Customer Success Manager) ℅ Service Desk, who apparently can answer any question your company has about "using the solution". It's unclear what a CSM would offer over and above a regular Service Desk query but presumably, it's safer to have a dedicated Success Manager and not need one than need one and not have one.

We were blown away by SolarWinds' free online Resource Center, which includes brochures, white papers, helpful videos, datasheets and demos to name just a few. The pages are easy to navigate as you can filter down by subject category and/or resource type.

SolarWinds Service Desk security notice

(Image credit: SolarWinds)

SolarWinds Service Desk: Security

As with most providers of helpdesk software, SolarWinds takes a rigorous approach to security, which applies to the various layers that go into developing web apps.

Employees sign confidentiality agreements and undergo specific security training. World-class data centers are used, protected by fire suppression systems and security guards. All changes are logged and regular audits are carried out. Networks are protected by firewalls and malicious code protection, and disaster recovery systems are in place.

SolarWinds confirms all of the above on its dedicated 'Information Security' page, which includes a link to the company's 'Security Statement'. In this, SolarWinds confirms that it follows the voluntary NIST Cybersecurity Framework, which is designed for companies that form part of the critical infrastructure of the USA.

Unfortunately, if you're looking for specific examples of how th company employs data encryption during transmission and in transit e.g. TLS and AES, then you'll need to contact SolarWinds directly to ask how this is being done.

On the plus side, if you're an administrator configuring the SolarWinds platform, there's an extensive 'best practices' guide on how to secure it, including:

  • A recommendation to use at least 2048 Bit RSA encryption for SSL certificates.
  • Confirmation that SolarWinds supports encrypted database connections via SSL.
  • Support for TLS cipher suites and certificate validation. 
  • Lockout of accounts after 10 failed login attempts.

SolarWinds also has an extensive policy on data protection requirements for their vendors and affiliates, which include provisions banning shared user accounts and requiring encryption of customer data in transit and at rest.

SolarWinds Service Desk: The Competition

The ITSM market is smaller than the overall helpdesk software market, but there are still some competitors worth considering, like Freshservice by Freshworks and Jira Service Desk by Atlassian.

FreshService has a very similar feature list to SolarWinds Service Desk and also has a choice of four plans that go from $19/month/agent up to $119/month/agent if you're willing to pay annually. There's even a 21-day free trial period and you can book a live demo of the service if you want to try before subscribing.

Jira Service Desk has a different (and rather more complicated) pricing structure, including a free plan, and offers both cloud and self-managed versions of its software. The Standard plan is $21 per month per agent. You can also pay $600/year for up to three agents but this then increases to $1050 per year for up to 5 agents.

SolarWinds Service Desk: Final Verdict

SolarWinds Service Desk is ideally suited to companies with large IT departments that are looking to provide high levels of service for their own employees and internal customers. It is reasonably priced and comes with a generous free trial so you have enough time to evaluate its capabilities.

While we did find the web app to be a bit slow sometimes, in general, we were impressed by how easy SolarWinds Service Desk is to use and the level of control offered over how data was presented and updated.

The Resource Center is magnificent and we were impressed to see that even customers on the lowest pricing tier can benefit from 24/7 email and chat support. The forum also contains some excellent resources on getting started and customizing the platform for your needs. For the most part, other documentation is extremely helpful and detailed. The one exception to this is the SolarWinds 'Security Statement', where we would have appreciated more specific information on the type of protections in place, such as how data in transit is secured.

There is no 'free' tier, but it's not likely an SME would need to sign up for so extensive an ITSM anyway, since the range of resources and data customization is better suited to larger organizations.

We've also highlighted the best live chat software.

Yordex expense tracker review
2:13 pm | October 16, 2020

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Yordex is a London-based business that only launched three years ago, but it has already built up a solid reputation with a portfolio of options designed to make your business more efficient. While Yordex can provide you with a service that can tackle expense management, it also offers services that cover purchase order approvals, invoicing and spend tracking. What's more, it’s particularly adept at helping you with spend forecasting. 

Add it all together and Yordex looks like a great solution. Better still, it has several different packages all with different sizes of business operations in mind. Ultimately, Yordex could help streamline your businesses workflow and cut down on that frustrating admin that can stifle many operations.

Variations on the expense tracking software theme include Certify, ExpensePath, ReceiptBank, Abacus, ExpensePoint, Pleo, Declaree, Spendesk, QuickBooks, Rydoo, Expensify, Hurdlr, Zoho Expense and Pocketguard. All are worth considering during the ongoing coronavirus crisis.



Yordex

Yordex has a range of package options for businesses of different sizes (Image credit: Yordex)

Pricing

There are currently four different plans in the Yordex product portfolio to choose from. The cheapest and perhaps most basic is the Starter option, which does at least allow you to explore what Yordex has to offer and starts at $4 (£3). 

Next up is the Plus edition, which is aimed primarily at small businesses and that costs from $3 (£2.30). Larger businesses in the mid-sized bracket are encouraged to head for the Growth bundle from $2.60 (£1.99), which is able to cope with more transactional volume. 

Rounding it out is the Premium edition for $2.25 (£1.75), which is focused on larger businesses with more suppliers to contend with. According to the company, the pricing above works out as the effective per card/per month cost and monthly plan fees are therefore $45 (£35) for the Starter edition, $89 (£69) for Plus, $192 (£149) for Growth and $450 (£349) for Premium. 

All these are based on annual 12-month plans. Yordex does offer monthly pricing, though you’ll need to add on 20% for the as-you-go nature of this option.

Yordex

Employees can make use of the Yordex app to carry out a lot of everyday tasks (Image credit: Yordex)

Features

Alongside the flexible range of packages Yordex comes with a dazzling array of features. One of the big benefits of this service it that it’s possible to have either physical or virtual cards. For physical cards company employees can be issued with prepaid Mastercards. Virtual cards, meanwhile, can be used for things like online purchases and administrators can put limits on their spending capabilities. 

You get different allowances depending on which package you plump for, so Starter comes with 5 physical and 10 virtual cards. Premium, at the other end of the spectrum, offers 100 of each. You can therefore see the big difference between package options and costs actually seem to come down based on the volume of usage as outlined in the pricing section. 

Elsewhere, expenses are unlimited in all of the packages, plus there’s an iOS and Android app that can be used by staff for recording scans of receipts and tackling day-to-day expenditure. 

Extra convenience is provided by the ability of Yordex to produce OCR copies of invoices and receipts, which is free of charge and unlimited. Meanwhile, businesses that need it can also make use the automated payment run option. Not available for Starter, it can be added on for a fee to the other editions.

Yordex

The Yordex app for Android works to similar standards as the iOS edition (Image credit: Yordex)

Performance

No matter where you happen to be within the Yordex framework the structure of this software service appears to be very robust. Considering that some of the beefier packages will doubtless have to deal with high volumes of data the Yordex engineers seem to have done a great job with making it resilient enough to cope with the demands of lots of users. All in all the Yordex system seems to do everything that’s expected of it and, perhaps, a little more besides.

Yordex

It's easy to get to grips with the Yordex system thanks to a wealth of instructional videos (Image credit: Yordex)

Ease of use

Full marks has to go to Yordex and the UX designers for developing a system that’s definitely easy to master. The layout is fresh, functional and should make light work of all the tasks outlined in our opening paragraph. In the case of expenses, by way of an example, the layout is fuss free and lets you get the job done without any headaches. 

As for the day-to-day use factor, Yordex works so well because of its smart approval rules. These have been design to let you manage all those frequent tasks such as handling company cards, managing expenses, sending invoices and administering budgets with specific rules that help automate regular chores. Add on the modular construction of Yordex and you’ve got a system that is simple to learn and even more straightforward to operate.

Yordex

Yordex support starts off with a help hub on the web but there are staff on hand for queries too (Image credit: Yordex)

Support

As you’d expect, Yordex comes with a solid support hub, which can be accessed from within the main site itself. This features a wealth of great do-it-yourself training, with a whole host of instructional videos, which can also be found on YouTube. Frankly, there’s not much left to learn about Yordex once you’ve picked your way through this exhaustive selection. 

Credit should go to Yordex for producing such a bumper crop of helpful guidance. Nevertheless, it is still possible you’ll want to contact support so there’s an option to submit a request to support team members via the site too. Lookout for the Community option in the website menu, which is another great way to get the inside deal on how Yordex works.

Final verdict

Yordex is in a very active marketplace with expense management tools sitting alongside billing and invoicing software, which is also alongside payroll and accounting packages. Yordex is therefore great as it does a little bit of everything from the above selection and certainly helps to streamline workflow, no matter if you’re a small concern or a larger business venture with multiple employees. 

Like many others in this arena, it’s easy to book a demo and see just how Yordex ticks. From there you have a good cross-section of packages too, with one to suit any kind of budget. All in all, Yordex is another one to add to your business wishlist.

Webexpenses expense tracker review
11:11 pm | October 15, 2020

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Webexpenses is another expense tracker package that aims to do away with much of the drudgery involved in managing company costs. It’s been designed and built to help automate many of the expense management tasks involved with employees ongoing overheads. 

However, it's also a practical solution for tackling invoices too, and covers a lot of bases not normally associated with straightforward expense trackers. Headquartered in the UK, Webexpenses has expanded its Software as a Service (SaaS) operation so that it now has a global reach. With a growing team, the objective of Webexpenses is to help improve business efficiency and remove many of the tired manual processes involved in handling company expenses.

Variations on the expense tracking software theme include QuickBooks, Rydoo, Expensify, Hurdlr, Zoho Expense and Pocketguard. All are worth considering during the ongoing coronavirus crisis.



Webexpenses

Webexpenses advises you to contact them for a custom quote (Image credit: Webexpenses)

Pricing

To ensure that your business can enjoy best value from its products and services, Webexpenses advises using its website to work out the value specific options can deliver. If you head to the pricing page there’s the option for requesting a custom quote, along with tools for calculating what Webexpenses can do for your business. There’s a return on investment calculator for example, which lets you work out potential benefits. 

Meanwhile, the value calculator is another option for working out what the SaaS can do for your business, with simple tools for getting a better idea of just how much use Webexpenses will be. There aren't any off-the-shelf packages on offer, although this custom route does seem to be a way of better tailoring the service to suit individual requirements.

Webexpenses

The Webexpenses app is workmanlike but able to handle a multitude of tasks (Image credit: Webexpenses)

Features

As you’d expect from a package like Webexpenses, it’s been designed to cover many different bases, not just expenses management. In terms of what employees get to experience then the app delivers everything needed to manage overheads when they’re out and about. This includes the ability to import receipt data as well as manage credit card transactions and all of the other day-to-day admin stuff. 

Employees also have the option of submitting their expense claims through any web browser while office administrators can process them with a high degree of automation. Indeed, Webexpenses uses its cloud-based system to handle everything such as mileage expenses, credit card expenditure, petty cash and mobile expenses. 

On top of that the Webexpenses system can also deliver sophisticated reporting and tracking options as and when they’re needed.

Webexpenses

The system lets you scan and digitise conventional paper receipts (Image credit: Webexpenses)

Performance

Webexpenses offers solid performance due to the software as a service package being accessible via any web browser on Windows or Mac. With the app also being available for either iOS or Android Webexpenses performs as you’d expect, just as long as you have a connection to the internet of course.

Webexpenses

The Webexpenses dashboard makes it easy to manage multiple employee accounts (Image credit: Webexpenses)

Ease of use

With Webexpenses being aimed at larger businesses there is a solid level of help available to get staff trained up to use this expense tracking system. However, the Webexpenses design team have also done a great job on the nuts and bolts of the interface, with a dashboard that is relatively easy to find your way around plus a supporting app for both iOS and Android that really impresses. 

However, like every other app out there, it’s something of a work in progress and some of the useability could perhaps be tweaked over time. While the Webexpenses app clearly works, there are some minor UX issues that could do with being improved to simplify its use. 

On the plus side, for employees who need to get lots of receipts digitized the Automatic Character Recognition feature means it’s both quick and easy to process higher volumes of paperwork.

Webexpenses

Webexpenses is to be commended for its level of training including a wealth of videos (Image credit: Webexpenses)

Support

Webexpenses has a full suite of support options available to customers of all sizes. There’s a very good support hub online that packs a real punch thanks to a stack of tutorials on video, along with documentation and other training resources to boot. 

You can naturally contact them directly to talk to a member of support staff, with chat tools, email and phone access all being available to subscribers. The support hub is also useful in that it gives you all the latest news on any relevant software updates that occur during the year, with a calendar that outlines them all in one place.

Webexpenses

There's a comprehensive selection of support options available from Webexpenses (Image credit: Webexpenses)

Final verdict

Webexpenses ideally needs to be trialled in order to see if it’s a good match for your business as it might be more than a small or even mid-sized operation needs. The tools on the pricing page prove to be a great starting place to get an idea if the outlay for Webexpenses is going to be worth it. 

However, if your business needs a muscular expense tracking system that does a lot of other things as well, such as covering corporate travel, processing invoices, auditing and carrying out complex reporting, then it might be the perfect solution. 

Being able to integrate Webexpenses with other software tools and systems within your business is also a bonus. Ultimately though, you’ll need to get a custom quote from them to check if it’ll deliver a sufficient return on investment.

EaseUS RecExperts screen recorder review
6:30 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

If you’re creating webinars or need to record videos on your computer, EaseUS RecExperts is one of the best screen recorders we've tested. This capable software enables you to capture a specific subset of your screen, easily overlay video from a webcam, and record audio on top of it all. RecExperts supports 4K recording and comes with a variety of handy features to make your videos more impactful.

EaseUS RecExperts: Pricing and plans

EaseUS RecExperts during our review

There are numerous parameters you can explore and alter (Image credit: EaseUS)
  • EaseUS offer both subscription and perpetual licence options, satisfying people who like to rent their software, and those who prefer to own it

EaseUS offers various ways to pay for the software, whether you wish to subscribe or own it. You have two different subscriptions available: $20 a month or $50 for the year. This is a licence for a single computer and grants you upgrades for a month or a year respectively.

Alternatively, if you’re already struggling with the mountain of subscriptions you already have to deal with, you also have the option of purchasing the software outright for $80 for a single computer, and best of all, this includes a lifetime of free upgrades.

Businesses have a separate deal: an outright purchase of two licences for $120, which also includes free upgrades for life.

If you’re curious about the software, you can download a trial version for free, which lets you explore most features, but restricts your recordings to a single minute.

For alternatives without the price-tag, we've rounded up the best free screen recorders.

  • Pricing & plans: 4.5/5

EaseUS RecExperts: Interface

EaseUS RecExperts during our review

The main window is small, but very well designed and easy to navigate (Image credit: EaseUS)
  • Very well designed interface, which is simple to navigate, and makes turning on the settings it needs to operate a breeze. You also have access to many parameters, if you like to control every aspect of your software

Every software designed to record your screen, webcam, capture your audio, etc, needs you to authorise these functions through your computer’s settings. You can either be shown how to do it, or the software can take you to the right preference’s location, leaving you to toggle the feature on yourself. RecExperts was able to do most of this automatically for you; all you have to do for most requests was to simply click on ‘grant access’ within the RecExperts software. Couldn’t be simpler. Only once did we have to toggle the feature in the computer’s settings, but when that happened, RecExperts had taken us to the right place, making this almost an effortless process.

The interface itself is very simple and well designed: a small rectangular window offers you all the information you need, with a sidebar for the video, audio, webcam, and ‘enhanced’ mode. The latter is a feature that enables you to capture encrypted footage from websites which frustratingly don’t usually allow you to do so, namely Netflix, Disney, Amazon Prime and others. RecExperts will make this possible, as long as you’re using Google Chrome.

Top right is a hexagonal button which leads you to the app’s settings. You have access to many parameters, such as the output format and quality for the video and audio, setting up hotkeys, and having the ability to see when the mouse is clicked, among others.

EaseUS RecExperts during our review

RecExperts has a few options for your webcam, including an AI feature to remove your background, which could do with some improvement (Image credit: EaseUS)

You’ll also find options in the webcam setting to use AI to blur or replace your background. Sadly the results proved very subpar for us. If cutting out your background is your preference, we’d recommend making use of a green screen (which this software supports). On a more positive note, you have full control over where to place the webcam video (even in the middle of the screen if you so wish), as well as its size.

You will undoubtedly bump into some features reserved for those who have paid for the software. For instance the microphone has a couple of options which you can’t evaluate during your trial: 'microphone noise reduction’ and ‘microphone boost’.

Once you’ve explored the various settings, it’s good to know the main features are prominently displayed: turning your webcam, system sound, and microphone on or off is done with three large, impossible to miss, buttons. When it comes to the screen, the default option is to record all of it but clicking on the ‘Region’ button lets you create a rectangular area which RecExperts will focus on, ignoring the rest (this area is easily resizable until you’re happy with it, prior to recording).

Once you’re ready, click on that big ‘Rec’ button on the right.

  • Interface: 4.5/5

EaseUS RecExperts: Performance

EaseUS RecExperts during our review

Recording is extremely simple. Whatever is on screen is preserved (Image credit: EaseUS)
  • Set up what you wish to record (audio, video, webcam, mic) and away you go. Everything you do on screen will then be recorded. You have few editing options, but also have a series of interesting ‘pro’ tools

Recording full screen, you lose all visible control buttons, and have to pause or stop the recording through keyboard shortcuts. When you set a specific area, a control bar can be found just below that area, although the keyboard shortcuts still work. As you’d expect, everything you do will be recorded, including the system audio, your microphone, and your webcam if you’ve selected them.

Once you’re done, you’re taken to another window which contains a list of all your previous recordings. If you’re in the trial version, you’ll only be able to see the first minute of any recording. However the whole recording is actually saved should you decide to upgrade. It’s jus not accessible to you until you pay.

There is also an editing section, but this too is not available for trial users. What you can do for free, is alter the footage’s speed, take a screenshot, and change its volume. If you wish to do more advanced editing, the recordings are saved straight to your computer (by default as mp4), so it’s a simple matter of dragging those to a proper video editor and continue your work from there.

EaseUS RecExperts during our review

Impressively enough, RecExperts can record encrypted videos - via Google Chrome (Image credit: EaseUS)

We found the screen capture works very well, and were impressed that we could indeed record videos from Netflix and others, although we did experience the image freezing at times, and the odd rendering artefact appearing every now and then - for those websites. Videos that aren’t encrypted had no such issues.

Be aware that unlike some other screen recorders like ScreenFlow or ScreenPal, you cannot remove your webcam footage from the recording. It was there when you were recording, and it remains there in the final video.

Some tools that looked interesting are Auto Split, Auto Stop, and Task Scheduler. Their titles are pretty self explanatory: if a recording goes on for too long or its file size becomes too big, RecExperts will automatically stop it and seamlessly start a new one; you’re able to stop recording after a set length of time, file size, or at a specific date and time; and you can automate your recording process so the software will start and stop on its own without you even needing to be at your computer. Those are pro features.

All in all, RecExperts is very well designed with a good number of very useful features which makes using it easy for newcomers, while also feeling full featured for more advanced users. It’s only let down by a poor selection of editing tools, and the inability to manipulate the webcam footage after the fact, as it’s burned into the recording.

  • Performance: 4/5

Should I buy EaseUS RecExperts?

EaseUS RecExperts during our review

Granting RecExperts access to your computer’s settings is remarkably pain-free (Image credit: EaseUS)

Buy it if...

You’re looking for an easy to use screen recording program that is well designed, allows you to record encrypted videos, and has a practically effortless setup.View Deal

Don't buy it if...

You’d rather have more full featured editing options, and would prefer having the ability to remove the webcam footage should you choose to in post.View Deal

ExpensePoint expense tracker review
9:07 pm | September 30, 2020

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ExpensePoint is a cloud-based mobile expense management tool that allows business owners and their employees to keep track of costs on the go. With its keenly-priced service options ExpensePoint offers good value, particularly for small businesses with lower volumes of expense claims to process each month during the coronavirus crisis.



However, ExpensePoint has also been suitably well-built to allow larger companies with multiple employees to harness its suite of power tools to tame relentless expense claims. In fact, its back end administrator tools will definitely appeal to accountancy specialists. The service works with multi-currencies, can be accessed via any kind of device and with its ability to allow submitting, approval and reporting of expenses from one location makes it a great one-stop option.

ExpensePoint

ExpensePoint comes with a very appealing price point (Image credit: ExpensePoint)

Pricing

When it comes to pricing then ExpensePoint has tried to keep things straightforward and fuss free. It currently offers an ‘all in’ option that gets you all of the features in the ExpensePoint arsenal for $7.50, which includes unlimited monthly expense reports. This also gets you the use of ExpensePoints Receipt Reader team, which is a group of real individuals who pick over your paperwork when it is uploaded into the system.

ExpensePoint

The ExpensePoint dashboard will certainly appeal to office administrators (Image credit: ExpensePoint)

Features

ExpensePoint comes packaged with all you’ll need to cover every aspect of processing expenses. It offers convenience with multi-device access, an innovative receipt imaging system, credit card integration, provides lots of spending data and delivers swift employee reimbursement via Automated Clearing House (ACH) batch processing when needed. 

ExpensePoint can also work with multiple currencies and is safe, secure and compliant. Once you’ve got an account you’ll be able to create and submit expense claims along with getting them reviewed and approved by administrators. Expense controllers can also wrangle the data from these claims and produce detailed reports based on the securely collected information. 

Interestingly, ExpensePoint even allows you to fax scanned receipt images into reports, along with slightly more modern methods such as email and digital uploads.

ExpensePoint

The ExpensePoint app is perfect for employees out in the field (Image credit: ExpensePoint)

Performance

Thanks to its cloud-based setup ExpensePoint is perfect for office administrators as it allows them to receive automatic updates when reports are submitted for approval. This lets them view both the report and any receipts that have been uploaded by employees out in the field and a click to approve system means that claims can be processed quickly and efficiently. 

Employees should find the app helps speed up the process as the entire expense report can be produced on the go. Receipts can be placed in a Receipt Wallet feature, including those that have been captured on a mobile. 

In addition, these are read by the receipt reader team, real people in other words, rather than relying on OCR, and get input into the system while credit card transactions arrive in a My Transactions folder. This means that everything can be pulled in together to produce a claim that includes the likes of dates, vendors, taxes, amounts and much more besides.

ExpensePoint

If you'd like to see more ExpensePoint offers a demo tour of its features (Image credit: ExpensePoint)

Ease of use

It’s easy to see the appeal of ExpensePoint, due in the main to its capacity for being used anywhere. The cloud-based service can be accessed using desktop or laptop machines, along with mobile devices. Adding to the appeal is the mobile app edition, which offers a full suite of supplementary features for employees on the move. 

Office administrators will find that ExpensePoint comes with plenty of tools for processing claims too, while its reporting tools are simple but powerful. Better still, ExpensePoint can be used in tandem with popular accounting packages, such as QuickBooks and Sage.

ExpensePoint

The ExpensePoint blog offers a great insight to the available features and potential for users (Image credit: ExpensePoint)

Support

You’ll find that support for ExpensePoint comes in the usual form of help via the website that includes a rather annoying live support chat option. This is a good idea if you're in need of help, but the fact that it kept popping up while we were making our first exploration of ExpensePoint and its features soon became annoying. 

However, the cloud-based service seems to offer a pretty good standard of assistance aside from that. There’s a blog too, that gives some useful insights into all manner of ExpensePoint’s feature set.

Final verdict

ExpensePoint seems like a pretty good value proposition if you're in need of an expense claim system that will handle varying volumes of claims. While there’s obvious appeal with the competitive pricing, especially considering the report producing side of things, ExpensePoint is also beefy enough for bigger businesses. 

The desktop interface is more suited to those who use accountancy tools on a regular basis, but the app delivers a decent enough experience if you’re looking to stay on top of your expenses when you’re out and about. 

For the money ExpensePoint has plenty to recommend, particularly thanks to those key features that include the mobile convenience, the ability to import credit card transactions alongside receipts, plus strong controls for approval by administrators. That said, however, rivals such as QuickBooks, Rydoo, Hurdlr, Zoho Expense and Pocketguard are worth looking at too.

Abacus expense tracker review
9:07 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Abacus is a cloud-based expense reporting package that is available to US businesses of all shapes and sizes. Designed to automate many aspects of the expense process and increase efficiency, Abacus can be tailored to suit different business needs thanks to custom variants of its packages for larger volume customers.

There’s a stylish browser-based dashboard and supporting app, which makes Abacus look bang up to date and offers users easy control of expense management. The software comes with appeal for both employees and employers, having lots of tools and functionality aimed at smoothing the normally tedious job of expense filing. A chore made even more laborious due to the ongoing coronavirus crisis.

Abacus

Abacus currently comes in three different package editions (Image credit: Abacus)

Pricing

There are three different Abacus plans to choose from, with something to suit all levels of business user. A Starter edition costs just $9 per active user, billed monthly and this is based on a minimum of 2 users. It’s aimed at small businesses that need to keep an effective track on what’s going out, and subsequently reimburse employees promptly. 

Next up is a Professional package, for which Abacus advises you’ll need a custom quote. You can schedule a demo too. This is aimed at companies with higher volumes of expenses to monitor and is billed annually. Finally, there’s an Enterprise edition, which again requires a customer quote from Abacus. Billed annually, this targets companies with more complex expense tracking requirements.

Abacus

The Abacus app is a hit with employees who want a simple to use expenses tool (Image credit: Abacus)

Features

There are two core aspects of Abacus to explore, with a dashboard that allows administrators and employees to handle expense tasks, plus an app. The mobile side of things will find most favor with employees as it allows them to submit expenses the moment they happen. 

Users can take a photo of a receipt and the resulting file, or files can be dynamically approved by system administrators. Abacus has an app for both iOS and Android, which offers all of the convenience of being able to keep tabs of receipts and other expenses while you’re on the go.

Expense administrators will love the ability to quickly compile receipts and card transactions along with other data from within Abacus. They can also preset expense policy rules in advance too. Meanwhile, the ability to organize transactions into live reports means the process of reimbursing employees is more efficient. 

On another practical note, Abacus works and indeed syncs with the likes of QuickBooks, Xero and NetSuite accounting software, which is a boon for businesses that use these programs. It can also be integrated to work alongside tools such as Slack and popular HR systems.

Abacus

Abacus also features a great dynamic reporting capability for office administrators (Image credit: Abacus)

Performance

While some users have reported one or two bugs with the app editions of Abacus recent updates seem to have largely corrected any minor faults. Alongside the mobile edition of Abacus, which company employees will see most of, the dashboard side of the experience is equally as zesty. 

In fact, with its modern look and feel, plus an interface that’s been designed with a slimline feature set on show, the web browser edition of Abacus seems to draw praise from all and sundry. Abacus also keeps a keen eye on security, requiring users to get their accounts verified in order to prevent abuse of reimbursement payments.

Abacus

The app allows employees to submit expenses on the go (Image credit: Abacus)

Ease of use

Expense tracking packages invariably have to satisfy the needs of numerous, and sometimes many users. In that respect Abacus has gone for a funky modern feel with its interface and overall design, which makes it appealing to start with. For administration tasks the dashboard is clean, simple and works as expected. 

Mobile users, meanwhile, will find the app similarly well thought out, with nothing tricky to get to grips with. Taking a picture with your phone and getting the ball rolling with administrators able to approve expenses on-the-fly means money can be paid back both quickly and easily.

Abacus

Support includes a well-stocked knowledge base within the Abacus website (Image credit: Abacus)

Support

The support side of things with Abacus tends to follow a similar theme to many expense tracking packages. There’s a comprehensive knowledge base that can be tapped into in order to gain a better understanding of the features and functions. Outside of common queries, or if you develop a problem, then it's possible to raise and submit a ticket via an online support form.

Abacus

There's a handy Abacus blog too featuring plenty of useful articles (Image credit: Abacus)

Final verdict

Abacus does a grand job of refining the often laborious expense tracking process by creating a much more dynamic link between employees submitting receipts and office administrators approving them. Abacus also provides businesses with a great overview of trends based on the data it captures, allowing business owners to better calculate budget spends moving forwards. 

The company has gone the extra mile to make the app and dashboard experience more appealing too, with great layouts, simple menus and sensible tool options along with an overall design that just works. At the lower end of the package scale the Starter edition looks like a little bit of a bargain too. Abacus has rivals however, such as QuickBooks, Rydoo, Hurdlr, Zoho Expense and Pocketguard.



ExpensePath expense tracker review
2:43 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ExpensePath is an expense reporting tool that is suitably lean and affordable so that it’ll appeal primarily to small businesses, especially during coronavirus. Perhaps the best thing about this software as a service product is its flexibility, with pricing that will suit smaller ventures that don't need all of the trimmings that some other rivals provide at a higher price.

With a strong presence on the app front ExpensePath is also tailored to suit employees looking to get on top of expenses while they're out and about, with a learning curve that won't put them off either. In fact, ExpensePath has lots to offer employees and office administrators alike, thanks to its simple-but-effective arsenal of features and functions, designed to basically get the job done in no-frills fashion. Similar products include QuickBooks, Expensify, Hurdlr and Zoho Expense.



ExpensePath

ExpensePath comes with a great selection of good value features (Image credit: ExpensePath)

Pricing

ExpensePath appeals largely because of its pricing plans, which are highly competitive and there’s a strong start with a trial period too. You can request a demo, which can be quickly set up so you can peruse what’s on offer. As for spending money then pricing is based around the number of users you have and the amount of reports generated. 

It’s the lesser of the two and the system can dynamically adjust this based on expense reports that are produced moving forwards. This effectively means that pricing is very keen, with overheads starting out at around $5 per month. Overall, the Expense Path pricing seems pretty fair in that you’re only really paying for what gets used.

ExpensePath

The ExpensePath app is a simple but effective mobile solution (Image credit: ExpensePath)

Features

While ExpensePath doesn't come with lots of tools that you might not ever need, the slimmed down and highly intuitive feature set works a treat for the smaller business owner. ExpensePath does a great job of letting office administrators set up expense criteria, which employees can then follow when they’re out in the field. 

ExpensePath also has the capability to work with other business tools, including the likes of SageIntacct, NetSuite, Netchex, Quickbooks and more besides. For small business users who spend much of their time in something like Quickbooks, the integration possibilities are very useful for pulling different batches of data together. 

The software as a service also ties in easily with Mastercard, Visa and American Express too, so there’s plenty of ways to join up the dots of your business activities.

ExpensePath

Employees can tackle their expense chores on the move with ExpensePath (Image credit: ExpensePath)

Performance

With its pretty basic interface and user-friendly persona ExpensePath doesn't have too much baggage to cause performance issues. While the desktop administration aspect seems largely faultless, there are some minor obstacles on the performance front via the app. 

You’ll need to input more details manually than you might have been expecting, even though the system does let you capture images of receipts like so many others in the expense software marketplace. The lack of OCR capability mean that some aspects of the expense filing process are rather more labored. But, smaller companies that need to process relatively minimal expense claims shouldn’t find this too offputting for their employees.

ExpensePath

ExpensePath has additional appeal because it integrates with other software (Image credit: ExpensePath)

Ease of use

Getting to grips with ExpensePath is certainly easy with a neat and tidy interface that provides novice users with little in the way of obstacles. Office-based users, or indeed those on laptops can dip into the web dashboard, which delivers a quality experience thanks to no-nonsense menus that cover all of the main expense topics, along with options for producing those all-important reports. 

Administrators can have a field day with the configuration tools inside here. Employees should also revel in the app, a version of which is available for both iOS and Android. 

This has been very nicely put together and works without fuss. Just what you want so that employees don't let their expense tracking duties slip over time. Usefully, they can get receipts and the associated information into the system from wherever they may be, which means receipts get filed in a timely fashion.

Support

Despite the fact that ExpensePath doesn’t deliver too much in the way of a steep learning curve, the support options within your chosen package might prove useful. You get the usual phone and email options, plus a knowledge base to pick through if there’s an outstanding query you’re looking to solve on your own. ExpensePath gets off to a strong start too, with a guided demo being the first thing you experience from the support team, plus help with getting up and running during the initial stages.

Final verdict

ExpensePath keeps things simple on all fronts. If you're a small business owner that needs to keep a tight reign on overheads then this is a package worth exploring. The pricing comes across as very reasonable, given that you only really pay for what you use. The boffins have also done a very good job with the design of ExpensePath with a desktop dashboard that offers up plenty of tools for office administrators. 

Similarly, the app has been improved to make expense reporting on the go even more easy than before. There are one or two rough edges, such as the lack of OCR for speedier expense filing. However, the trade-off is that ExpensePath remains very affordable, and will probably offer many SMBs almost everything they need to keep track of costs.

Certify expense tracker review
12:18 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Certify is cloud-based software for desktop and mobile use that aims to take the legwork out of expense management. With a packed set of features that can help automate most of the expenses process, and with tools that let business owners get a better picture of their finances, Certify already counts many large companies amongst its user base even during the coronavirus crisis.

However, alongside corporate setups Certify is also useful for small and medium-sized businesses thanks to its features, which can help improve efficiency, keep tabs on spending and cut down on time spent dealing with expenses. Thanks to its mobile-centric tools, which allow employees to track expenditure with ease, the appeal of Certify is that on face value it proves invaluable for both employees and employers.

Other expense trackers in this marketplace include QuickBooks, Expensify, Hurdlr and Zoho Expense all of which are worthy of investigation.



Certify

Certify is currently available in three different package options (Image credit: Certify)

Pricing

Certify is currently available in three different package options with Certify Now! being the entry-level option. Suited for businesses with 1-25 employees, this has all the tools a smaller-sized venture needs and can be setup online for $8 per user, per month. 

If you’ve got a bigger business then the Professional package is aimed at companies with 25-200 employees. It features a raft of power tools for managing expenses and can be up and running in under 30 days according to Certify, for a monthly service fee. 

Finally, Enterprise is a package targeting larger companies with over 200 employees and can be tailored to match the needs of individual businesses. That comes with annual fixed pricing.

Certify

You can control all aspects of expenses via the Certify dashboard (Image credit: Certify)

Features

If you’re going to be using Certify via its entry edition, Certify Now! then you’ll find that it can be setup quickly and efficiently. Central to this is the instructional help you get in order to configure the program to work as you want it to, along with a Wizard to get you though all of the basics. 

Once you’re done with the configuration all of the tools and functionality can be controlled via the main dashboard area. Employees will love the usefulness of the Certify app, which packs a pretty sizeable punch and allows them to log expenses on the go simply by taking a picture of their receipts on a mobile device. 

Certify has a great selection of menu options that allows pinpoint management of everything too, with the ability to check approval requests and keep track of each user’s information via a Certify Wallet. Even if you're a small concern, being able to pop everyone into a relevant department within the software delivers precision tracking of everybody in the system.

Certify

The Certify is one of the best of its kind in the expense tracker arena (Image credit: Certify)

Performance

You’ll be able to expect rock-solid performance from Certify, even if you’re using the edition at the lower end of the product spectrum. It’s been well put together and the desktop dashboard and app combination work in tandem to great effect. Certify is safe and secure too including Symantec SSL certification.

Certify

Certify has numerous levels of support including an online help center (Image credit: Certify)

Ease of use

Employees often look at expense tracking as a real chore, although technology is helping to eradicate much of the hassle factor. Certify is no exception, with a supporting app for iOS and Android that lets you do a lot of the work from anywhere, while you’re on the go. 

That works a treat, while the other appealing aspects of Certify are the high levels of auto-fill features and a detailed interface that allows for the easy population of data fields. 

The app part of this equation in particular is very impressive, with the uploading of receipts while you’re on the move hugely practical. Certify also comes with other supplementary features such as travel and AP programs if you need additional resources to add to the excellent expense aspect.

Certify

Certify can also be used on a tablet device with the same level of functionality (Image credit: Certify)

Support

Unsurprisingly given that Certify is a large concern, the level of support for users is comprehensive and that begins at the company website. There’s a very good help center, which comes with lots of different guides and tutorials, including videos, on every aspect of the Certify experience. Be it expenses, invoices, AP or Travel, all of the supplementary areas of the software are covered too. 

Being a global concern means that there are support centers around the world, which should mean that you can make use of the local numbers and contact forms suited to your own area. Certify says it supports up to 60 different languages and 24-hour live support is available Monday to Friday.

Certify

Prior to signing up you can get a free demo of Certify for good measure (Image credit: Certify)

Final verdict

Certify will certainly appeal to smaller businesses with fewer employees as it can be implemented online and without fuss, with a price tag that’s decidedly good value. Larger companies will find there is just as much appeal, with a scalable edge to the bigger packages that makes it suitable for businesses of all sizes. However, the larger the package option the more complex the implementation becomes. 

SMEs though will love the time saving features that sit within the Certify Now! edition, all of which remove much of the drudgery from everyday expense tracking. With strong app and desktop versions, plus an impressive set of reporting options, Certify comes recommended for anyone looking to tame their expenses.

Divvy expense tracker review
10:12 pm | September 29, 2020

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Divvy is a rather unusually named package, but it’s free to use and offers to fully automate all of your tasks related to expense tracking. Registered users can be issued with a physical or virtual Divvy Mastercard that provides companies with an integrated expense tracking solution, which is even more handy given the current coronavirus situation. While the service can be used by individuals, the app has been designed primarily with businesses in mind, so that employees can monitor their spending, file claims and be reimbursed using the data collected by the software.

Small and medium-sized business owners should find it highly useful as it covers several areas of expense tracking management and it’s also possible to export transactions into popular accounting packages, such as QuickBooks, Xero, NetSuite, Intacct and more besides. Divvy is available as a free download for iOS and Android devices, while the app is also being continually evolved with a steady stream of updates and improvements.

Divvy

Divvy is currently completely free to download and start using (Image credit: Divvy)

Pricing

The good news on the pricing front is that Divvy can be downloaded and used for free. Businesses can therefore use the app on individual employer and employee devices for keeping tabs on expense and budgets. Divvy makes money based around its deal with Mastercard via an interchange fee, paid by the merchant during a transaction, as employees use either their physical or digital cards to spend money as part of their overall expenses journey. 

However, employers and employees can monitor these spendings and set budget limits to ensure that workers stick to the overall amount of finance allowed for business trips, travel and so on.

Divvy

Divvy is aimed at mobile users but there's a desktop dashboard too (Image credit: Divvy)

Features

It’s all about speed and efficiency if you’re using Divvy to take on the whole expenses chain of events. Getting employees to keep track and record them accurately can often be a real chore, while employers need to know that figures are correct so they can provide accurate reimbursement. 

Divvy lets you automatically record, report and submit expenses and delivers live expense reporting so that employers can see a dynamic picture of costs as they emerge. There are workflow tools too, such as automated receipt capture and detailed data on spending, all of which is itemized within the app. Divvy is additionally practical as it has global currency compatibility and can work in tandem with popular accounting software packages.

Divvy

The Divvy app comes with an easy to use interface (Image credit: Divvy)

Performance

As you’d hope from any app, using Divvy is generally straightforward and fuss free. While there have been some reports from users about a certain degree of bugginess on both iOS and Android editions, the app seems generally solid. Divvy engineers also issue regular updates to the way it works, along with frequent new features. For piece of mind, Divvy has been built using 256-bit SSL encryption to ensure that personal data is kept secure.

Divvy

A comprehensive Help Center offers answer to many queries (Image credit: Divvy)

Ease of use

Most of your time spent with Divvy will be via the app interface, which once it’s installed and setup features a dependable and user-friendly layout that’s made for people on the move. When you get back to base, however, there’s also the option to tap into the browser dashboard too, which is similarly well laid-out. 

Indeed, for managers who need to keep close tabs on expenses and budgets there’s a very slick administration area that gives a dynamic snapshot of the overall business picture. It’s possible to see who else in the organization is enrolled in the system, while you can drill down into the hierarchical menus to cherry pick specific issues on expenses or budgeting.

Divvy

Divvy makes good use of conventional and virtual charge cards (Image credit: Divvy)

Support

Assistance, should you need it, is at hand from a variety of sources within the Divvy framework, with a particularly useful Help Center providing answers to many of your queries. In fact, the searchable knowledge base works a treat as it comes a whole stack of commonly asked questions. Add to that, there’s an online FAQs section, which does a good job of tackling anything else you might want to find out about. 

If you’re not at the point of actually using Divvy though it's also possible to sign up for a demo, where you’ll be shown how the app works without the need for committing anything to it. A beefy blog area on the Divvy website rounds things out with a comprehensive mini mountain of practical articles on using the software. There’s a help email and US landline number to call with enquiries.

Divvy

Divvy provides managers with a practical way to keep tabs on budgets (Image credit: Divvy)

Final verdict

Divvy is a useful option for small and medium-sized businesses that want a quick and efficient means of keeping track of outgoings along with dynamic budget tracking. By automating the process employees can get reimbursement much more speedily, while the ability to set limits on the Divvy Mastercard, be it virtual or physical, has obvious benefits for keeping a tight reign on expenditure. 

Given that there’s no cost for downloading and using the app, and with a demo at your disposal if you’d like to see exactly how it works, then Divvy looks well worthy of further investigation.

« Previous PageNext Page »