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Chime CRM review 2026
8:49 am | February 22, 2023

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

As a realtor-focused customer relationship management (CRM) platform, Chime, now known as Lofty, aims to streamline the entire lead-to-deal process. Its intuitive interface and all-in-one feature set make it a compelling option for realty businesses looking to grow their pipelines and close more sales.

Chime's key capabilities span lead generation, contact management, and deal tracking. The platform offers an IDX website builder, AI-powered marketing automation, and a mobile app for on-the-go access. While these comprehensive features may come with a learning curve, they enable realtors to qualify leads, prioritize follow-ups, and gain visibility into team performance metrics.

During my review, I found it to be a robust CRM platform for realty teams wanting to consolidate their tech stack. Regular product updates, good user feedback, and a niche focus provide strong evidence of Chime's customer-centric approach. For growing realtor businesses, Chime warrants strong consideration.

Chime CRM core capabilities

Chime's core CRM capabilities strike me as quite robust, well-suited for the needs of most real estate businesses. It covers all the essential features you'd expect in a comprehensive CRM system.

For contact management, Chime offers solid lead generation and capture tools. The AI Assistant can automatically match new leads to appropriate listings and set up customized property alerts based on their behavior. This intelligent lead nurturing helps keep prospects engaged.

I was impressed by Chime's pipeline tracking capabilities as well. The platform provides a good overview of your sales pipeline, with visual reports on the status of deals. You can create customizable "Smart Plans" to automate workflows and keep transactions moving smoothly.

Another standout is Chime's forecasting algorithm, which uses agent performance data and historical trends to predict future sales. As an analyst, I always appreciate a CRM that offers strong reporting and analytics. Chime lets you monitor key metrics like volume, closings, and revenue in real-time.

For agents frequently in the field, Chime's mobile app is indispensable. It provides access to critical CRM features on the go, including the ability to contact leads and use the built-in Power Dialer.

If I had to critique Chime, I'd say the depth of its sales analytics could be stronger compared to some enterprise-grade CRMs. But for most real estate teams, it likely provides ample insights to optimize performance.

Overall, Chime appears to be a well-rounded CRM platform. By combining essential contact management, deal tracking, and reporting capabilities with industry-specific features, Chime positions itself as a solid contender in the real estate CRM space. While it may have some room for improvement, Chime's core functionality is more than enough for most agencies.

How easy is Chime CRM to use?

Screenshot of Chime CRM’s IDX builder in action

Having the property market at your fingertips with the IDX website builder can help win deals more quickly. (Image credit: Chime CRM)

Chime CRM shines with its clean and intuitive UI that even CRM novices can navigate with little training. The well-organized layout and ample white space make it simple to find the tools and data you need. Performing essential tasks like updating contacts or placing a call only requires a few clicks.

Chime's mobile app brings the desktop version's core functionality to your smartphone, enabling agents to work efficiently on the go. This accessibility is a huge plus for busy real estate professionals constantly juggling client meetings and property showings.

The CRM offers a solid range of customization options, letting you tailor dashboards, reports, and workflows to match your unique business processes. However, it may take some time to fully explore and configure these features to optimize your setup.

To smooth the onboarding process, Chime provides helpful training videos that walk new users through the basics of the platform. These resources can significantly reduce the learning curve and help your team hit the ground running.

That said, given its extensive capabilities, it's realistic to expect an adjustment period as you get acquainted with all the bells and whistles. Mastering advanced features and fine-tuning automated sequences will likely require some trial and error.

In my experience, most users can become comfortable with Chime's core functions within a couple of weeks. But reaching peak proficiency and fully customizing the system to your needs may take a month or two of consistent use.

While not without a learning curve, Chime CRM's thoughtful design and educational resources make it an accessible, user-friendly choice for real estate teams. With a bit of practice and exploration, you'll be leveraging this powerful tool like a pro in no time.

Integrations

Chime offers several pre-built integrations out of the box with popular real estate tools and services. This includes lead capture and parsing integrations with Zillow, Trulia, and Realtor.com, email integrations with Gmail and Exchange, calendar sync with Google Calendar and Outlook, and transaction management tie-ins with Brokermint, Dotloop, and Skyslope.

The CRM also integrates with marketing automation and video tools like BombBomb, MailChimp, Cloud CMA, and Dubb. Based on my experience, most of the key applications real estate teams would need seem to be supported natively.

For more custom integrations, Chime does offer an API. However, documentation on its full capabilities is limited. The main use case highlighted is accessing queue and agent availability data from the Chime support desk. While useful, this is a fairly narrow integration scenario.

Where Chime really shines is its support for iPaaS tools like Zapier. Using Zapier, you can connect Chime with 1000s of other web apps and automate data syncing and workflow steps between them. I found several examples of real estate teams using Zapier to integrate Chime with tools like ClickFunnels for lead capture and Roomvu for lead qualification.

So while Chime's custom API is lacking, the combination of pre-built integrations with key industry tools and extensive Zapier support make it a very extensible platform overall. It should meet the integration needs of most real estate businesses without heavy technical lifting.

How good is Chime CRM support?

Chime CRM provides several live support channels, including phone and email, but it seems to lack a live chat option based on my research. While they do offer a knowledge base with articles and tutorials, there doesn't appear to be an active user forum or community for peer-to-peer support.

Where it really struggles is in the quality and responsiveness of the customer service. Many user reviews mention slow response times, with support agents often just reading from scripts rather than providing personalized assistance. Some customers report waiting weeks to get critical account issues resolved.

Chime touts a 96% customer satisfaction rate on its website, but that figure seems suspect given the numerous complaints I came across on sites like TrustRadius and G2. On TrustRadius, Chime's support is ranked poorly compared to other major CRM brands. One reviewer called their service "awful" and said it made the platform nearly impossible to use.

Reddit contains several threads with users venting frustrations about Chime's "atrocious" and "joke" of a support experience. Agents apparently say anything to get people off the phone without actually resolving problems. Tax issues and account lockouts are cited as common issues that linger unaddressed.

I think Chime has built a powerful CRM product, but they have seriously dropped the ball when it comes to backing it up with quality customer service. For a tool that is so critical to a business's operations, I would have major concerns about relying on Chime based on these support shortcomings.

Response and resolution times are clearly well below industry standards, and the lack of live chat and community forum options is disappointing for a modern SaaS company. Until Chime makes major investments in expanding and upleveling their customer service, I would be hesitant to recommend them over competing CRM platforms with better reputations for support.

Chime CRM pricing and plans

Plan

Core

Premier

Business

Price

$499/month

$700/month

$1500/month

Best For

Individual agents starting with CRM tools

Small teams needing enhanced collaboration

Larger teams requiring comprehensive features

Features

Basic lead management

Email marketing

Mobile app access

API access

Advanced reporting

Team collaboration tools

Dedicated customer support

AI-driven insights

Custom integrations

Limitations

Basic features only, limited support

Limited advanced features, higher cost

Complex setup, requires training

Chime offers three main pricing plans to suit different types and sizes of real estate teams. The pricing model is subscription-based, with a monthly fee that varies depending on the plan and number of users.

The starter "Core" plan is priced at $499 per month and is designed for solo agents and small teams just getting started with a CRM. It includes core CRM features like lead management, marketing automation, and reporting.

The most popular "Premier" plan starts at $700 per month for up to 15 users. Additional users can be added for $25 each per month. This plan unlocks advanced capabilities like custom dashboards, API access, and dedicated support.

For larger teams, the "Enterprise" plan starts at $1500 per month for up to 100 users, with each additional user costing $12/month. It offers the full suite of Chime features plus extras like white-labeling and a dedicated success manager. The Enterprise plan also has a one-time $2000 setup fee.

On top of the base subscription fees, there can be additional charges for certain premium add-ons and integrations, like advanced analytics or third-party data enrichment services. The costs for these extras are not openly published.

Chime does not offer a free plan but does provide a 14-day free trial on all plans so potential customers can test drive the platform before committing. Discounts may be available for annual contracts paid upfront, but the details are not public.

Overall, while not the cheapest option on the market, Chime's pricing seems reasonable given the comprehensive feature set and strong track record with real estate professionals. The tiered plans provide flexibility to accommodate different team sizes and budgets. But the lack of transparent pricing for enterprise-grade features and add-ons is a bit disappointing.

Potential buyers will definitely want to take advantage of the free trial and get a custom quote to determine the true long-term costs for their specific needs before signing up. For smaller teams and solo agents, there may be more affordable alternatives to evaluate as well.

Chime CRM review: Final verdict

Lofty, also called Chime, is a robust real estate CRM platform that combines essential contact and deal management features with advanced marketing automation and analytics tailored for the industry.

In reviewing it firsthand, I was impressed by the breadth and depth of its feature set. The platform offers all the core CRM functionality you'd expect, like contact management, task assignment, and pipeline tracking. But it really shines in its real estate-specific tools, such as the ability to create IDX websites, intelligently match leads to listings, leverage targeted online ads, and automate personalized lead nurturing.

Chime's interface is clean and intuitive, with solid customization options to adapt it to your workflow. The built-in onboarding and training resources also help flatten the learning curve. Integrations are another strength, with an extensive library of pre-built connections and a flexible API. However, customer support gets mixed reviews on responsiveness.

That said, Chime (or Lofty) is best suited for growth-focused real estate teams and brokerages seeking a fully-featured industry-specific CRM to manage their businesses. Budget-conscious solo agents may find it a bit overkill.

Creatio CRM Review 2025
8:44 am |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Creatio is a comprehensive CRM platform that aims to streamline sales, marketing, and service processes for businesses of all sizes. I found its no-code approach to workflow automation and customization really interesting.

The platform is divided into three main modules — Sales, Marketing, and Service — each offering a robust set of features. From lead management and opportunity tracking to multichannel marketing campaigns to customer support ticketing, Creatio covers a wide range of CRM functionalities. However, this breadth of capabilities comes at a price, both in terms of cost and complexity.

Its extensive customization options, while beneficial, can be overwhelming for those seeking a more straightforward CRM. But if you like the idea of building your own no-code CRM by rigorously customizing different aspects of the application, all without resorting to actual coding, this might be a great option.

Creatio CRM core capabilities

As a CRM, Creatio allows users to create detailed customer profiles with a 360-degree view of each contact, including communication history, associated deals, and relevant documents. But the real standout here is its no-code nature, which allows users to customize the platform and create new applications without extensive programming knowledge.

Creatio consolidates information from various touchpoints, providing a complete picture of customer interactions across sales, marketing, and service departments. The platform provides tools to capture leads from multiple sources and guide them through a customizable sales funnel.

I appreciated the ability to set up automated lead scoring rules, which help prioritize prospects based on their likelihood to convert. As leads progress, Creatio allows sales teams to track potential deals, associate them with specific accounts, and manage all related activities in one place.

Creatio CRM uses your historical data and current pipeline information to generate accurate sales predictions. I was impressed by the AI-driven forecasting capabilities, which analyze patterns and trends to provide more precise estimates.

It also offers a wide range of pre-built reports and dashboards covering various aspects of sales, marketing, and customer service performance. That said, where the platform really shines is the drag-and-drop report builder, which lets you customize reports to an uncanny degree.

Apart from the no-code CRM, Creatio has a few things that make it stand apart from most competitors. It offers tools for creating and managing multi-channel marketing campaigns, case management tools, a knowledge base for self-service, and even a visual process designer to automate complex business processes across departments.

There’s a wide range of pre-built connectors to integrate with popular third-party applications, plus custom integration support through an open API.

For employees in the field, Creatio’s mobile app provides access to key CRM functions on-the-go, including contact management, opportunity tracking, and activity logging. I appreciated the offline mode, which allows users to continue working even without an internet connection, with data syncing once connectivity is restored.

How easy is Creatio to use?

screenshot of Creatio CRM

(Image credit: Creatio)

Creatio CRM combines powerful features with a user-friendly design, making it a great choice for businesses. While its many capabilities can feel a bit overwhelming at first, I found the interface welcoming and modern, following the latest design trends.

Navigating the platform is easy, thanks to a clear layout and a navigation bar at the top that gives quick access to sections like Sales, Marketing, and Service. Users can customize their home dashboard, arranging widgets and data visuals based on what matters most to them.

Creatio embraces a no-code approach, making it simple to adjust layouts and fields, or even create new sections in the CRM without needing programming skills. The drag-and-drop interface designer is a fantastic tool, allowing users to quickly tailor the CRM to fit their needs. However, those who prefer simpler systems might feel a bit lost with so many options.

Data entry is typically smooth, with smart features that help fill in fields and detect duplicates to keep information accurate. However, during busy times, I did notice some slight delays in data updates, which could be frustrating for users working with urgent tasks.

Creatio has made impressive strides in accessibility, yet there is still room for growth. The platform supports keyboard navigation and has some screen reader compatibility, but certain dynamic elements might be tricky for users who rely on assistive technologies. The overall color contrast is good, which helps with readability, but some areas could use a little more work to fully meet WCAG Guidelines.

The Creatio Academy is a fantastic resource, offering many e-learning courses that cover everything from basic navigation to advanced customization techniques. I particularly enjoyed the guided learning programs. They provide interactive, instructor-led training sessions that focus on practical tasks, which can be very helpful for users eager to master the platform's more complex features.

In general, Creatio works by guiding users through predefined workflows that can be tailored to fit specific business processes. This helps ensure consistency across sales, marketing, and service operations in an organization. However, it may require adjustment for users used to a more flexible way of working.

Integrations

Creatio CRM stands out with its impressive integration capabilities, showcasing its dedication to creating a connected ecosystem for businesses. From my experience, Creatio makes it easy for both technical and non-technical users to navigate its integration features.

The Creatio Marketplace is a treasure trove, offering over 700 ready-to-use add-ons, connectors, and templates. Its range of options helps businesses quickly link Creatio with popular tools and platforms, without extensive development work. I found the setup for these pre-built integrations simple, often just requiring a few quick configuration steps.

Creatio also supports popular iPaaS (Integration Platform as a Service) vendors. The Zapier connector available in the Marketplace, for example, makes it easy for users to sync contacts, leads, and other important data across many applications.

For those with more advanced integration needs, Creatio offers a powerful API based on the OData protocol. It allows developers full access to Creatio's data model. But while the API provides great flexibility, new developers may find it a bit challenging to understand Creatio's data structure at first. API documentation is thorough, but adding more real-world examples could really help with practical implementation.

Beyond just data synchronization, Creatio's no-code approach empowers users to build complex, automated workflows across different systems. For example, I successfully set up a process that automatically creates a new contact in Creatio when a lead comes in from a marketing tool, and then triggers a follow-up task in a project management app.

Overall, my experience with data synchronization in Creatio has been mostly positive, with real-time updates working well most of the time. Still, I did notice some occasional delays during busy periods, which businesses with high-volume and time-sensitive data might want to keep in mind.

For larger enterprises, Creatio also provides specialized integration options. A great example is the Snowflake Integration for Creatio available in the Marketplace, which helps businesses connect their Creatio instance with Snowflake data warehouses.

Customer support

Creatio CRM has a strong customer support system across various channels. During my time with the platform, I found that it offers phone, email, as well as chat support. Phone support is available during business hours. But email and chat are accessible 24/7. Chat responses are quick, often within minutes.

The support quality is generally high. Representatives seem to know the platform well, too. They offer step-by-step instructions that help solve even the most complex issues easily. However, response times can slow down during busy periods, which raises concerns for busy teams.

Creatio also has a well-organized self-service knowledge base. It includes articles, videos, and guides on various topics. The search function is particularly useful. Additionally, there’s an active user forum for peer support. That said, official responses in the forum can be slow.

Another key feature is Creatio Academy, offering free courses and certifications. It's beneficial for both new and experienced users, with courses structured around practical exercises. I liked how each course is part of a larger learning program, making it easy to follow along.

But, Creatio could improve by adding more region-specific support. While it supports multiple languages, time zone differences can make live support hard to access. Overall, however, Creatio's support is robust and effective. It combines live support, self-service resources, and training courses well. Despite some areas for improvement, the support quality is a major strength.

Creation CRM pricing and plans

Plan

Growth

Enterprise

Unlimited

Price

$25/user/month

$55/user/month

$85/user/mont

Best For

Small to medium-sized businesses looking to automate basic workflows

Corporate and enterprise clients with more complex automation requirements

Large enterprises needing advanced features and unlimited resources

Features

No-code UI designer / 1 GB storage per user / Basic workflow automation

Unlimited workflow runs / Custom branding options / Advanced automation tools

Unlimited database storage / Custom domain name / No-code Magic offer

Limitations

Limited storage and workflow capabilities may restrict scalability for larger organizations

May be overkill for small businesses with simple CRM needs

High cost may not be justifiable for businesses not utilizing all advanced features

Creatio CRM features a flexible pricing model. This model allows customers to tailor subscriptions to their needs, but the cost is increased complexity. It includes three tiers: Growth, Enterprise, and Unlimited.

The Growth plan starts at $25 per user per month. It's aimed at small-to-medium-sized businesses. It covers basic automation and relationship management features. This plan also includes a no-code interface designer, 5 users, and 1 GB storage per user.

Next is the Enterprise plan priced at $55 per user per month. It's for businesses with complex needs. It offers all Growth features, plus unlimited workflows and custom branding. But the Unlimited plan starting at $85 per user per month is the most advanced of the lot. It caters to large enterprises with complex needs. It also includes unlimited storage and attachment space.

Creatio also introduces different user types, such as Restricted Data Input Users, External Users, and Mobile-Only Users, each potentially with different pricing implications. Its pricing also allows adding extra applications or products, such Customer 360, Lead and Opportunity Management, or Case Management. By creating a modular pricing approach, they make it easier to pay for only the features you need.

However, the flexibility can also complicate pricing. Accurately determining costs may require careful consideration. Businesses with diverse needs might find the discounted bundles more cost-effective, such as Sales Creatio, Service Creatio, or Marketing Creatio.

Creatio offers a 14-day free trial, which is useful. However, it doesn't have a permanent free plan. Discounts are often available. For example, the Unlimited plan includes a "No-code Magic" offer, which covers implementation for the first project from a certified partner. However, it's important to consider the extra charges that apply for additional products.

Creatio review: Final verdict

Creatio CRM is a versatile platform for managing customer relations, marketing, and business processes. Its no-code customization allows businesses to adapt easily, without needing technical skills.

The platform boasts strong features, wide integration options, and ongoing innovation. Its pricing, though complex, offers flexibility for specific needs. However, mastering all its features takes time.

I believe Creatio CRM suits medium to large businesses with complex needs and the resources for a full solution. It's also ideal for those wanting to build custom workflows without coding. Smaller businesses or those seeking a simpler solution might find it too complex.

MMGuardian parental control software review
5:39 pm | February 17, 2023

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Some of the best parental control apps try to concentrate on particular areas of expertise, like location tracking or social media monitoring – while others, like MMGuardian, try to do it all.

That’s an admirable aim, and MMGuardian’s list of features is certainly impressive: it monitors messaging and social media apps, it analyzes content for inappropriate messages using AI, and tracks your children’s location – while offering remote device management.

There’s no shortage of apps that offer it all, though, at least on paper – so let’s see if MMGuardian can stand up against big-name offerings from the likes of Norton, Bark and Qustodio.

Plans and pricing

MMGuardian’s most popular pricing tier is an annual family subscription, which costs $99.98/£78.53 for a year of coverage for up to five child device apps. It’s certainly a better option than the monthly subscription, which offers the same protection for $9.99/£7.85 per month.

If you only need to protect one child device, MMGuardian costs $4.99/£3.92 monthly or $49.98/£39.26 for a year of coverage.

It’s easy to see why that annual five-device plan is the most popular option. And if you’re unsure about whether MMGuardian is the right app for you, there’s a fourteen-day free trial.

That pricing aligns well with Bark’s Premium offering, which also costs £99/£78 annually. But Qustodio is a little cheaper – and so is Norton Family, too.

Features

MMGuardian makes a big deal about its web filtering, and it’s easy to see why. There are over 140 categories of inappropriate content to filter out, which is more than virtually any rival offers, and parents can use filters based on age ranges and also manually block or allow particular websites.

On Android, the web filtering works on browsers like Chrome, Firefox and Opera. It’s common for parental control apps to be a little more toothless on iOS, though, and that’s true here: on Apple devices, web filtering only works if you use MMGuardian’s own safe browser.

There are other areas where MMGuardian is just as comprehensive. You can access, monitor and read your child’s sent and received text messages and see the time, duration and number of their phone calls.

Additionally, MMGuardian offers message monitoring for popular services like WhatsApp, Instagram, Kik, Discord, Facebook Messenger, TikTok and Snapchat, so most of the big social media sites are covered.

You’ll get alerts if MMGuardian detects messages featuring inappropriate content, but it’s worth noting that this scanning and notifying is well-supported on Android but a bit patchy on iOS – it works on iMessage and WhatsApp, for instance, but not on Instagram or Snapchat.

MMGuardian parental control app review

(Image credit: MMGuardian)

MMGuardian can update parents on children’s locations periodically, with parents able to choose how often they get alerts, but this is a rare miss from MMGuardian – unusually, there’s no geofencing available in this app. That means you won’t get a notification when children enter or exit your chosen areas – like arriving at home or school, for instance.

MMGuardian’s screen time limiting has preset schedules for school nights or weekend nights, with the latter offering more leniency, and parents can create their own schedules. Individual apps can also be augmented with usage time limits.

If they contravene limits, they can still call or message parents, but there’s a missing feature here: MMGuardian doesn’t allow parents to define how much time their children are allowed to spend on their devices every day. That’s a very common feature for parental control apps, so it’s disappointing that it’s not available here.

If you want to easily see what your children have been up to, MMGuardian offers comprehensive activity reporting.

MMGuardian parental control app review

(Image credit: MMGuardian)

Delving into specific areas gives parents loads more data, so there’s no shortage of options for parents who want to monitor their children’s device usage.

Elsewhere, MMGuardian allows parents to lock and unlock child devices remotely and use a siren to help find a lost phone. Android users can also monitor YouTube viewing histories.

It’s also worth noting what’s missing, though. MMGuardian might be great at monitoring messages, but it doesn’t watch over emails – a big miss when it comes to content monitoring.

Also note, if you’re a parent who wants a particular level of control, that MMGuardian sells its own phones in conjunction with Samsung. The A15 and A35 devices are essentially Samsung phones with MMGuardian features layered over the top, and they include advanced GPS tracking, real-time monitoring, instant alerting and built-in protection to stop kids from tampering with the settings.

It’s the best way to get MMGuardian’s full suite of parental control abilities, although it does require quite an upfront cost on the devices – the A15 costs $229/£180 and the A35 is $339/£226.

Interface and in-use

It’s easy to get started with MMGuardian. Download the parents’ app, confirm that you’re the parent and create an account, and you’re good to go.

On child phones, it’s easy enough to link to parent apps – it just involves sending a link – and then it’s just a matter of accepting permissions and getting started.

The Android and iOS apps are easy to use, with settings stored in obvious places. And while there are fewer features available on iOS, that’s typical with parental control tools.

The web interface is just as easy to navigate, and it does a tremendous job of presenting parents with pertinent information.

The only downside here is the aesthetic: MMGuardian’s software is easy to use and well-designed, but it looks a bit archaic.

Support

MMGuardian’s website has an FAQ section with some articles and a glossary of teen slang, and there are installation videos to help Android and iOS users set up their software.

Beyond that, support functionality extends to a support email address that’s accessible on the website and a chatbot that directs questions back to MMGuardian. The chatbot says that MMGuardian usually responds within 24 hours.

It’s a solid support selection, but nothing special – competitors sometimes have phone support at particular product tiers, and many have more extensive article and FAQ sections on their websites.

The competition

MMGuardian tries to offer every kind of mainstream feature found in parental control apps – which means it faces lots of strong rivals.

Take Bark, for instance. It’s great for social media and AI-based content analysis and has a better interface than MMGuardian, but doesn’t provide complete web histories.

Bark and Qustodio both outpace MMGuardian for user interface, too, and Qustodio is a better option for screen time controls and for value.

Norton, similarly, is a cheaper option with a more attractive interface, but it’s weaker on social media and message monitoring.

Final verdict

MMGuardian, then, tries to do everything – and does a pretty good job. Its web filtering, message monitoring and screen time controls are excellent, the pricing is reasonable – even if others are cheaper – and it has comprehensive reporting and decent location tracking.

It doesn’t have geofencing, though, and it misses out on social media abilities and attractive UI when compared to rivals, some of which are cheaper. It’s also far stronger on Android than on iOS.

That said, MMGuardian is certainly a contender. If you’re not concerned about an attractive UI and you’re an Android-based family, compare MMGuardian’s features to Bark, Qustodio and Norton – and this may well be a winning app for you. 

I tested Tidio, a live chat platform with AI chatbot features, all for a bargain price
7:14 pm | December 12, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

Tidio is a complete customer service helpdesk platform aimed at improving support and boosting sales for small and medium businesses. It combines live chat with AI chatbots, allowing real-time customer engagement while automating responses to common questions. Tidio is known for its easy-to-use interface and quick website integration, enabling businesses to start communicating with customers in minutes.

Tidio simplifies customer communication across channels like live chat, email, Facebook Messenger, and Instagram, all from one inbox. This cuts response times and enhances customer satisfaction. Its automation features let companies manage inquiries 24/7 with chatbots. The Lyro AI agent learns from FAQs and can address up to 70% of customer issues without human help. Tidio also offers visitor tracking, letting you see real-time visitor activity and start chats based on user behavior.

Case studies show great results. Integratec boosted qualified leads by 25% after integrating with Tidio. Meanwhile, ADT Security Retailers, e-commerce stores, and service companies benefit greatly from Tidio. Pricing starts at $29/month, with a free option and an annual discount, making it an accessible choice for businesses of all sizes to enhance customer engagement, automate support, and drive sales.

Tidio pricing

(Image credit: Tidio)

Tidio: Plans and pricing

Tidio's pricing has been updated to a simpler structure with four main tiers: Free, Starter, Growth, Plus, and Premium. The pricing mainly depends on the number of conversations handled each month, advanced analytics, and AI features.

The Free plan is great for beginners or those wanting to test the platform. It offers basic live chat with up to 50 conversations per month. You also get essential features like live chat, a help desk, and social media integrations. Plus, there’s a one-time allocation of 50 Lyro AI conversations, allowing you to reach up to 100 visitors with automated flows. This plan gives you a solid start without any financial commitment.

When you're ready to grow, the Starter plan at $29 per month increases your conversations to 100. It adds useful features like basic analytics, a live visitors list, operating hours setup, and dedicated support via live chat. You still receive the same one-time allocation of 50 Lyro AI conversations and 100 flow visitors as in the Free plan. This tier suits small businesses that want to enhance customer service without a big investment.

The Growth plan at $59 is a significant upgrade. It expands your conversations to 250 per month, with the option to scale up to 2,000. You gain access to advanced analytics and other powerful features. You can also opt to remove Tidio branding as an add-on. This plan keeps the same AI and automation limits as earlier tiers but offers more tools for businesses focusing on customer service as a competitive edge.

For complex needs, the Plus plan starts at $749 per month with a custom quota of handled conversations. You’ll enjoy premium features, including a dedicated Success Manager, custom branding, multisite support, departments, multilanguage capabilities, and OpenAPI access. AI features are enhanced, allowing up to 5,000 Lyro AI conversations and tailored visitor limits. This tier is for larger organizations needing better limits, more integrations, advanced features, and premium support.

At the enterprise level, the Premium plan starts at $2,999 per month and offers unlimited handled conversations with the most comprehensive features. It includes a guaranteed 50% Lyro AI resolution rate, priority service, super admin role capabilities, advanced analysis tools, and Lyro AI as a managed service. This plan includes up to 10,000 Lyro AI conversations and custom flow visitor limits. It’s designed for complex businesses with extensive customer service operations needing top-level automation and support.

All paid plans come with a 7-day free trial. You get full access to features without needing payment info upfront. This lets you evaluate the platform thoroughly before committing financially. Compared to similar platforms, Tidio offers competitive rates and a comprehensive feature set, especially in AI capabilities and conversation handling limits. The scalable plans ensure you can start with a basic package and upgrade as your business grows and your customer service needs change.

Tidio features

(Image credit: Tidio)

Tidio: Features

With Tidio, you get a full set of customer service tools. These tools help improve your business communication and boost sales. Tidio combines live chat, automated chatbots, helpdesk features, and analytics into one system. And it balances all of this with a user-friendly design. You can set up advanced customer service solutions without any tech skills.

Tidio started as a simple live chat tool. Now it’s an all-in-one customer experience platform. It covers your entire customer communication journey, from first contact to ongoing support and analytics. Tidio connects various communication channels — like website chat, email, Facebook Messenger, Instagram, and WhatsApp — into one inbox. This creates a smooth experience for both customers and support teams.

Live chat

The Live Chat feature is the most important part of Tidio. It allows real-time chats between your support team and website visitors. You can customize the chat widget to fit your brand. Plus, it has advanced tools like live typing preview. This lets agents see what customers type before they send messages, helping them respond faster.

Your team will find helpful tools like canned responses for quick answers to common questions. Pre-chat surveys gather visitor information before chats start. These features cut response times and boost your support team's efficiency. Live Chat also includes real-time visitor tracking. Agents can offer help based on what customers are doing. You’ll have chat transcripts for records, multilanguage support for global clients, and tools to measure customer satisfaction.

AI-powered chatbots

Tidio offers Lyro as an advanced AI agent for all your support tasks. You can train Lyro using your company documentation and website content. This allows it to handle up to 70% of customer inquiries automatically, without needing human help. The system uses natural language processing to understand questions and provide accurate replies that feel human.

This means your business can offer 24/7 support, even during off-hours. It significantly cuts response times while keeping customer service quality high. Tidio's chatbots go beyond just answering questions. You can also use a visual flow builder to create automated conversation paths that trigger based on user actions or behaviors. These flows can include conditional logic, enabling personalized interactions based on customer inputs or past actions.

Unified inbox and helpdesk

With Tidio's Unified Inbox, you can manage all customer communications in one place. This includes website chat, email, and social media. This approach ensures that no message goes unnoticed, no matter which platform customers use.

Your support agents can see full conversation histories and customer profiles with the click of a button. This helps them give more personalized and thoughtful responses. The system also features automatic chat assignment, which directs new chats to available agents. It even includes tags and contact properties for better organization and team collaboration tools. These tools let agents work together on tough customer issues.

The helpdesk expands these features with ticketing options. These help your team track, prioritize, and solve customer inquiries quickly. You can categorize requests, assign them to team members, and monitor them until resolution. Plus, you get performance metrics to measure response times and resolution rates.

Having an organized approach to support helps your business keep service quality high as you grow. It leads to better customer retention and loyalty. A unified platform also eases the workload for support teams. It allows them to spend more time meeting customer needs instead of juggling different tools.

Visitor tracking and engagement

Tidio's visitor tracking tools provide real-time insights into customer behavior on your website. You can see which pages visitors browse, where they are located, how they found you, and how long they stay.

This data helps your support teams understand what customers want. For instance, if a visitor spends time on product comparison pages, you can send a helpful message to guide their choice. Likewise, someone looking at shipping info might need a nudge about delivery options.

The engagement tools work with tracking features to turn insights into action. You can set automated triggers based on visitor behavior. For example, show special offers to returning customers, start chats with visitors who have items in their cart for a while, or offer help to those struggling on a page.

These proactive strategies can greatly impact your business. Case studies show conversion rates can increase by 30% or more when implemented well. By spotting and addressing friction points in the customer journey, you can lower abandonment rates and boost sales while enhancing the customer experience with timely, relevant help.

Multichannel integration

With multichannel integration, you can connect with customers on different platforms. You can manage all communications from one interface. For now, the system supports website chat, email, Facebook Messenger, Instagram, and WhatsApp. You can also integrate this data with your CRM software.

This is especially useful for businesses with a global presence or those targeting younger audiences who use a lot of messaging apps. By centralizing these channels, you avoid needing separate tools. This reduces the chance of missed messages or inconsistent responses.

Tidio analytics dashboard

(Image credit: Tidio)

Tidio: Analytics

When you use Tidio, you get a powerful analytics suite built-in. It gives insights into customer interactions, team performance, and support operations. The platform also has detailed dashboards that track many key metrics, including conversation volumes, response times, customer satisfaction ratings, and chatbot effectiveness.

These tools help you spot patterns in customer inquiries. You can monitor peak activity times and see which issues are most common. You can see which pages get the most inquiries and which products prompt the most questions. You’ll also see how different visitor segments interact with your support channels.

Tidio's chatbot analytics are equally noteworthy. They provide detailed performance metrics for your automated conversations. You can track completion rates for chatbot flows. You’ll see where customers drop off or ask for human help. And you can even measure conversion rates for automated sales.

The platform also has A/B testing for chatbot messages and flows. This lets you optimize automation strategies based on real data. That way, you can create effective automated experiences that balance efficiency with customer satisfaction.

For team management, Tidio offers performance analytics. You can monitor individual agent productivity using metrics like average response time, resolution rate, and satisfaction scores. This helps you identify top performers and those who need more training.

The platform also provides workload distribution analytics. This ensures balanced coverage across different times and channels. By optimizing team performance through data-driven insights, you can boost operational efficiency while keeping high-quality customer service. This leads to better customer retention and increased revenue.

Tidio interface

(Image credit: Tidio)

Tidio: Ease of use

You can use Tidio via web browser, mobile app (iOS/Android), and desktop app (Windows, Mac, and Linux), though the latter doesn’t run as smoothly as on the browser.

Setup is quick, collecting your name, email address, website, and your main goal, such as solving customer problems, increasing sales, or both. Then, personalized instructions for platforms, including Shopify and WordPress, help you add the Tidio chat widget to your website.

The dashboard nudges you to complete the next steps, such as connecting Facebook Messenger and Instagram. On the left, a taskbar takes you to Inbox, Flows, Visitors, Contacts, and Analytics. Overall, the Tidio account section is very easy to navigate.

Operators can chat directly from the Inbox, where conversations are classified as open, unassigned, and solved. The Flows section lets you select and personalize templates according to specific scenarios, which include a cart booster, a post-purchase discount, and an Instagram autoresponder.

We simulated a live chat conversation being taken over by a bot and were impressed by the modern design and speed with which messages appeared on-screen.

Tidio support hub

(Image credit: Tidio)

Tidio: Support

It may sound counter-intuitive but not every 'Help Desk' website is particularly helpful in terms of offering help with getting started. Sometimes they'll have a 'troubleshooting' section plus a chatbot and leave you to the rest.

This is an area where Tidio truly shines. There's a dedicated Help Center that discusses common topics like getting set up, customizing widgets, managing chatbots, and so on.

You can access this via the 'Resources' section on the main website. We were astonished to see that Tidio also offers a free e-book for download here on how to use AI tools to improve customer service for your online business. This forms just one of the titles available in the extensive 'Playbook Library' on the Support pages - other free-to-download works include manuals on sales techniques and how to replicate an in-store shopping experience using chatbots.

The 'Resources' section also contains helpful comparisons between Tidio and other help desk software providers.

If you're on the Free plan then you'll have to make do with standard e-mail support during normal business hours. Conversations and Chatbots plans have priority email support, including weekends, and 24/5 live chat. Tidio+ additionally boasts 24/7 emergency phone support. Our live chat conversation with a Tidio operator had an almost immediate first response time and a knowledgeable response.

Tidio security

(Image credit: Tidio)

Tidio: Security

Tidio also claims to offer encryption for all Tidio chat connections using "the 256bit SSL protocol." As SSL was officially deprecated in 2015, we assume they mean they use the TLS protocol instead and are simply using 'SSL' as its more familiar term.

We were more reassured to learn that all Tidio domains use HTTPS and that any sensitive information like passwords and credit card numbers are stored in their databases using a one-way cryptographic hash.

Their infrastructure uses AWS servers, which are generally considered to be very secure and reliable.

Tidio also pledges not to share or redistribute any customer data but we'd have been more reassured to see that they regularly go through independent security audits to prove this, as other providers like RingCentral do.

Tidio: The Competition

Intercom is a strong alternative to Tidio, offering not only live chat, conversational bots, and ticketing, but also help centers, lead qualification, and A/B testing to optimize performance. Give Intercom a go if you fancy advanced features across Support, Engage, and Convert plans. However, Tidio combines quality support and sales features for an affordable price.

LiveChat is closer to Tidio, focusing on live chat, chatbots, and ticketing. Its chatbots are optimized for both support and sales, just like Tidio. However, LiveChat doesn’t have a self-learning AI chatbot. Its plans start at $20 per operator, per month (billed annually), with no free plan. For basic chat features, Tidio’s cheaper plans may be the better option.

Tidio: Final Verdict

Tidio grabs attention with a slick design, quick messaging, and straightforward features. It gives customers plenty of support options, from live chat and chatbots to ticketing, Instagram messages, Facebook Messenger chat, email, and WhatsApp. A self-learning AI response bot sets it apart from similar competitors, while the free plan offers a basic option for the budget-conscious.

While we're on the subject of budgeting, this is one area where we think Tidio falls down. The basic 'Flows' plan includes just 2,000 'triggers': a 'trigger in this case is any time a chatbot is activated per unique customer. This remains true even if the customer doesn't interact with the chatbot in a meaningful way, meaning you could burn through your allocation of 'triggers' pretty fast. Of course, you could just increase your quota to 40,000 per month but that will cost you nearly five times the amount of a standard 'Chatbots' plan at $139. Tidio does reassure users though if you create multiple chatbots who interact with the same customer simultaneously, this still only counts as one 'trigger'.

The company is also pushing forward with new innovations, including Lyro, a conversational AI chatbot for SMEs. Lyro AI chatbot can automate up to 70% of your support requests.

This, combined with the broad number of features in the free plan and excellent support resources make Tidio a very strong contender in the help desk arena. It's easy to see why hundreds of thousands of users deploy it every day.

We've compiled a list of the best ITSM tools.

Canva PDF Editor review
12:37 pm | November 21, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

Canva may be famed for its impressive - and impressively simple - online design app. But the platform offers a lot more than that. 

The company offers easily one of the best free PDF editors - especially if you’re looking for a simple-to-use PDF editor in your browser, look no further.

With a new set of tools, including some AI cleverness, we've re-reviewed the latest version of the popular online document design platform to see how it compares today.

Canva PDF Editor: Pricing & plans

  • Generous and entirely free with only a few limits

Across the board, Canva costs nothing. It’s not just the PDF editor that’s gratis - you can also use the video editing software, photo editor, free logo designer, and a whole host of other digital design tools without opening your wallet, let alone breaking the bank. 

It’s generous. But there are a few limitations on the free plan. Premium assets like stock photos and illustrations are locked behind a subscription. 

Canva has three monthly/annual subscriptions, Pro, Teams, and Enterprise (the yearly plans are at least 16% cheaper than the monthly ones). Each unlock more tools like cloud storage, social media scheduling, and brand kits - ideal for maintaining consistent company colors and logos across multiple designs. There are also additional plans for those in academia. Pro is for individuals, Teams needs to include a minimum of three people, and you pay per seat, and Enterprise is a more bespoke plan, with uniquely tailored pricing.

You can check out the tool by clicking here

  • Pricing & plans: 5/5

Canva PDF Editor: Interface & experience

Canva PDF editor during our latest review process

With Canva PDF Editor, you have full editing control over the existing content of a PDF for free (Image credit: Canva)
  • Easy to use in almost every way

In order to start working on a PDF, you have to create an account with Canva (if you don’t already have one). Don't worry, just like the PDF service we’re exploring, doing this is free, and only takes a few minutes to perform. Once in, all you need do next is upload the file you wish to work on.

Creating a new PDF document through Canva's editor is different to, say, Adobe Acrobat (or the countless best Acrobat alternatives out there). Rather than setting you free on a blank canvas from the get-go, you’ll need to upload a file. 

Once you’ve got your document uploaded, Canva will process it and transform it into an editable file. And it works far better than you might expect, capable of identifying images, text blocks, and backgrounds. 

There’s very little you can’t modify at this point simply by clicking on the relevant component. Just to make it even easier, hover over any on-page element and a pink outline will let you know what can be edited, deleted, or moved in your PDF. 

If you’d rather build a document from scratch, you can do this through the main Canva design app by creating an A4 canvas, using one of the many templates included, then exporting as a PDF. The design process, however, remains the same. 

The PDF editor’s layout is more or less the same as with its graphic design software, and even the Canva Logo Maker and Canva Video Editor

So, if you’re familiar with these, you should have no trouble getting started here. But even if this is a new platform for you, Canva is delightfully simple to use - it’s one of the key reasons it’s become a popular tool for businesses. 

Tools line the left-hand panel. It’s here where you can select a new template, find new elements (in the PDF realm, this is mostly stock photos and vector graphics), upload your own media, and tweak background colors for all or individual pages. 

Head down to the Apps category and you’ll find a host of useful extras. Want to connect your Google Drive or YouTube channel to the platform? This is where you’ll do it. It’s also where you can import media files from the likes of Box, Dropbox, and Google Photos. 

Elsewhere, you’ll find a basic, but fun drawing tool that lets you - what else? - draw on your PDF files like it’s Microsoft Paint. 

Notably, the section includes a QR code creator - the comeback kid of the tech world. Just add your URL and hit Generate QR Code. Just like everything else in Canva, these are customizable, with options to change both background and foreground colors to fit your brand and your PDF design.

Ultimately, the Apps category is pretty vast, and we recommend exploring it top to toe to find tools that’ll fit your workflow. 

  • Interface & experience: 5/5

Canva PDF Editor: Editing & modifying

Canva PDF editor during our latest review process

Drag and drop pretty much anything around the page to change the layout at will (Image credit: Canva)
  • Simple software for editing PDFs

Dragging and dropping is the name of the game in Canva PDF Editor. Once an element - be it a text box, image, or anything else - is added, you can get it into position simply by dragging it around the page. 

Usefully, when moving elements, the tool adds invisible guidelines. This makes it incredibly easy to align blocks with each other or lock an element dead-center. So, even if you’re new to creating and modifying PDFs, you can walk away with a professional-looking document. 

If you’re printing your PDF, you can also add margins and bleed lines to ensure you haven’t placed objects too close to the edge, thereby cutting off content. 

To remove or edit existing content, click on an element. This reveals a small pop-up just above it, letting you add a comment (to engage in online collaboration), duplicate, or delete the element. Hit the three dots to that menu’s right to unfurl even more options, such as copy, paste, align and work with layered elements.

For even more efficiency, Canva PDF Editor supports keyboard shortcuts - the traditional ones you’re used to, such as copy, paste, duplicate, undo and redo work as expected, you can precisely move elements using the arrow keys, or select an element, hit delete and it’ll vanish.

It is quite remarkable the level of control you have over a PDF: usually, being able to alter the existing content of a document is relegated to the premium side of a service, but here, you can do it all for free.

  • Editing & modifying: 5/5

Canva PDF Editor: Tools

Canva PDF editor during our latest review process

Insert new templates, elements, text boxes and more (Image credit: Canva)
  • Limited tools beyond PDF creation and editing

One of the features that sets top PDF editors apart are the inclusion of advanced tools like eSign software and OCR software. For example, Foxit PDF Editor is equipped with a powerful set of redaction tools - perfect for businesses that need to remain compliant with the raft of data security regulations and laws. The same goes for EaseUS PDF Editor, which has a massive range of professional editing tools. 

And this is where Canva’s online PDF editor begins to show its (admittedly few) limitations. Since Canva is, first and foremost, a digital art tool, it doesn’t feature the usual bag of tricks you’ll find in dedicated editors. 

Take PDF conversion as an example. Many platforms let you upload a file and convert it to another. That’s technically possible with Canva PDF Editor - but it’s a more complicated method than most, as you’ll upload a document or image file and download it as a PDF (and vice versa). But it’s not a true PDF converter. It lacks a range of output formats. Nor is it as efficient as other platforms because of this. 

As such, it’s tailor-made for creating, say, marketing assets or admin forms (there’s even a Canva Forms tool for this specific purpose, with Typeform integration, too). 

It's also remarkably easy to share files for review, simply by clicking the Share button, which is where you can also change the filetype and download your documents. However, it likely won’t suffice if, for example, you need to track the documents you send to others, check who’s signed them, and perform OCR on scanned documents.

  • Tools: 3/5

Canva PDF Editor: Scorecard

Should I buy?

Canva PDF editor during our latest review process

Your export options are limited, especially if you wish to convert your PDF to another format (Image credit: Canva)

Buy it if…

You need a simple but powerful PDF editor to create new PDF documents or modify existing files.

Don’t buy it if…

You need an advanced PDF service with more collaborative tools, including signature tracking and OCR capabilities.

Canva PDF Editor: Alternatives

Adobe Acrobat, Foxit PDF Editor, EaseUS PDF Editor, and Nitro PDF Pro are great if you want extra power from your PDF editor. 

Soda PDF Online, PDF24 Creator, PDF Candy, and SmallPDF are ideal when you want a simple PDF editor in your browser.  

Tungsten Power PDF
8:32 pm | November 1, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: , | Comments: Off

When we last reviewed Tungsten Power PDF, it was known as Kofax Power PDF - so, we wanted to see what's changed with this software beyond the name.

Having tested the best PDF editors around, we were curious to see if Tungsten Automation's app still deserves a place in the round-up of top-rated apps around.

Tungsten Power PDF: Pricing & plans

  • A multi-platform tool with a two-week free trial

Power PDF is available on a free 15-day trial, no credit card required, although you will need to give them your name, email address, and country of residence, in order to gain access to the link to download it. We appreciate the fact the software is multi-platform, although puzzlingly there are some disparities between platforms. You have ‘Power PDF for Mac’, and ‘Power PDF Standard’ and ‘Power PDF Advanced’ for Windows.

The specs for Windows include a minimum of 1.5GHz CPU, 1GB of RAM and 1GB of Storage. You also need to have anything from Windows 8.1 to 11 installed. Mac users require MacOS 10.15 to 14 - although we tested it on Sequoia (MacOS 15) and it worked fine there too.

Should you decide to purchase the software (yes: purchase, not subscription!), Standard for Windows or the Mac version will set you back $129 / £95 / $171AUD. Windows’ Advanced version is available for $179 / £131 / $237AUD. As you’d expect, Advanced has more features, which we’ll dive into later in this review.

You can check out the software by clicking here.

  • Pricing & plans: 4.5/5

Tungsten Power PDF: Interface

Tungsten Power PDF during our review

The latest redesigned interface looks clean and elegant with all tools available when you select the right category (Image credit: Tungsten Automation)
  • Clean traditional interface makes it easy to find all the tools you need

Launch the PDF reader and editor and you’ll find the interface to be very clean and uncluttered. There’s a small menu bar at the top with seven options. Click on one to reveal a series of contextual tools represented by large icons right underneath that menu bar, all specific to each category. The bulk of the interface highlights some frequently used tools and your recently opened documents, or showcases the PDF you’ve got currently open.

One thing we greatly appreciated is a welcome improvement to the interface since we last explored this software: prior to this version, Tungsten Power PDF was very old school, with each new file opening a brand new window with its own menu bar, tools, etc. Now, each opened file appears in its own separate tab, within the main window, decluttering your workspace massively.

  • Interface: 5/5

Tungsten Power PDF: Tools

Tungsten Power PDF during our review

A big advancement is the inclusion of tabs, with each new open document available through its own tab in a single window (Image credit: Tungsten Automation)
  • Many excellent tools to annotate, reorder, and otherwise modify existing PDF, and create new ones

If you’re familiar with such PDF tools, you’ll find the features instantly recognisable. Being able to convert any Microsoft document (Word, Excel and PowerPoint) to PDF, or grab files directly from your scanner is but a few clicks away. A browser extension is available for Chrome and Edge to allow you to open and create PDFs directly from there (although this is superfluous on Macs, as they've been able to do this as standard from any app, since the early days of Mac OS X).

All this is pretty basic stuff. What’s more interesting is how you can modify an existing PDF - and Power PDF doesn’t disappoint.

You’ll find a lot of hands-on manipulation is possible, like dragging the thumbnail of a page from one document onto the sidebar of another (although you’ll have to open those files as two separate ‘instances’ for that to work: you can’t move pages that way from one tab to another). But it doesn’t end there: if you need to reorder the pages of a PDF, just click on its thumbnail and drag it up or down the list to change its position.

Right-click on a thumbnail grants you access to more controls, such as being able to rotate a page or even delete it (although handy keyboard shortcuts are also available to invoke such commands more quickly).

Tungsten Power PDF during our review

Annotate a document however you feel (Image credit: Tungsten Automation)

You’re able to annotate a PDF with ease - most handy when collaborating with others, or if you need to set reminders for yourself. The options here are quite extensive. You have a highlighting tool with a choice of colors, as well as the ability to underline, squiggle or strikethrough content. Annotations are done by adding a text box, speech bubble, callout, or even an attachment, among others.

You can create forms with various options such as checkboxes, radio buttons, dropdown menus, add shapes (polygons, rectangles, ovals, that sort of thing), and there’s even a freehand tool. With all of this available, you can alter a PDF, or even create one from scratch, to your heart’s content.

Other tools allow you to look for specific sections with the help of a handy search field. You’ll also find an OCR tool, and the ability to apply digital signatures with the built-in eSign software. There’s a lot there to enjoy, including what is probably the most important aspect of PDF software: being able to edit the original content. In that respect, Power PDF does an excellent job: it’s well implemented, and easy to use, allowing you to select paragraphs, edit them, move them around and resize them, and do the same for images and other media.

  • Tools: 4.5/5

Tungsten Power PDF: Advanced options

Tungsten Power PDF during our review

Right click on a thumbnail to reveal additional tools (Image credit: Tungsten Automation)
  • Some Standard tools for Macs only included in the Advanced PC version

Interestingly enough, the Mac version possesses a couple of tools not present in the Standard Windows version. These include the ability to redact text and graphics from PDF files.

It could be because many of the other tools Tungsten Power PDF offers are already present in Apple Preview. One of the best free PDF editors available, which comes bundled with every Mac, so a few additional power options are most welcome.

The Advanced version is a more powerful - and more expensive - package, which also has other features not present in the Mac version, such as password protection, batch processing, and real-time collaboration. It’s clearly designed with businesses in mind, and as most of those work with Windows, which could explain the lack of support for Macs for those tools.

  • Advanced options: 4/5

Tungsten Power PDF: Scorecard

Should I buy?

Tungsten Power PDF during our review

The redact tools is simple to use (Image credit: Tungsten Automation)

Buy it if...

You need to make alterations to PDF documents, reorder pages, delete some altogether, make annotations, add text - the list is quite extensive, and would cater to most needs short of radically altering the PDF’s existing content. 

Don't buy it if...

Your needs are more basic than that, and all you require is just the ability to read a PDF, or complete a form. In this case, Tungsten Power PDF risks being overkill. 


For more PDF tools, we reviewed the best alternatives to Adobe Acrobat.

ProRankTracker review
1:41 pm | October 27, 2022

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

ProRankTracker is a comprehensive SEO tool designed for tracking website search engine rankings accurately. It supports multiple search engines, including Google, Bing, and Yahoo, and offers detailed insights on keyword rankings, search volume, and competitive analysis. It further provides daily updates, mobile and desktop rankings, localized rankings, and tracking for videos and Amazon products. We extensively researched this tool and used it ourselves to determine its true value. So, here is everything you must know about ProRank Tracker before using it. 

ProRankTracker: Plans and pricing

ProRankTracker 1

(Image credit: ProRankTracker)

ProRankTracker offers a range of pricing plans designed to cater to different users, from beginners to large agencies. Currently, they have these four plans.

Free Trial

The Free Trial is a great way to start. It lets you monitor up to 500 terms for 14 days, along with all the premium features. It's perfect for anyone who either has a very small task to run or for someone who wants to use all the features of the plan before going for a paid plan. 

Starter 

The Starter plan, priced at $49, is perfect for SEO beginners or those with minimal tracking requirements. These plans include 500 to 1,000 term options, daily rank updates, local and mobile tracking, unlimited URLs and reports, full SERPs, and 1,000 Insta-Check credits. This plan is ideal for individuals or small business owners looking to establish a strong SEO foundation.

Pro

Starting at $109, the Pro plan offers term plans ranging from 1,500 to 2,500. It includes all the features of the Starter plan, as well as update-on-demand, the MyRanks client app, support for 10 users, and 10,000 Insta-Check credits. These plans are ideal for managing more advanced SEO operations.

Agency

The Agency plan by ProRankTracker is priced at $189 and can be customized for a vast analysis, ranging from 3,000 terms to unlimited, with all the features of Starter and Pro plans. It also has more benefits including API access, dedicated customer service management (CSM), unlimited users, and 20,000 Insta-Check credits. This plan is perfect for large agencies needing strong, enterprise-level features and support.

ProRankTracker: Features

Rank Tracker

ProRankTracker features

(Image credit: ProRankTracker)

ProRankTracker delivers precise and up-to-date SEO ranking data and delivers satisfactory results. Surprisingly, it provides quite accurate data in real time. This reliability and daily automatic updates mean you'll always have a fresh, real-time picture of your website's search engine performance.

It further simplifies the rank-tracking process. With this tool in your hands, you can forget about managing proxies or infrastructure, as ProRankTracker does it all for you. It covers all the major bases with international rank tracking across popular search engines (Google, Bing, Yahoo, Amazon, YouTube). It also supports both desktop and mobile results.

ProRankTracker's local and mobile tracking is a great tool for businesses competing in local markets. It tracks your organic search rankings on Google alongside your "Google Business Profile" listings with precise local resolution (cities and zip codes). This lets you fine-tune your SEO strategy for maximum visibility where it matters most, i.e., to your local customers.

Competitor Analysis 

During our tests, we loved how ProRankTracker automatically identifies your competitors based on targeted keywords or industry niches and gets back to you with their keyword rankings, overall visibility, and traffic sources, including both organic and paid channels. It critically evaluates backlink profiles, spotlighting incoming links' quality and dynamics while shedding light on content strategies and keyword gaps that show the various untapped opportunities. 

It further adds value to this analysis with PPC insights, revealing competitors' ad spends and strategic keywords. Plus, with real-time alerts on significant competitive shifts and a historical data perspective, you receive a concise yet comprehensive overview coupled with strategic recommendations. This helps you create a refined SEO strategy that leverages competitive insights for a tangible edge in search rankings, making Competitor Analysis an indispensable feature for SEO professionals.

SERP

ProRankTracker features

(Image credit: ProRankTracker)

ProRankTracker's SERP Checker is a powerful tool that provides immediate access to Search Engine Results Pages (SERP). As already mentioned, it provides data from multiple search engines and platforms.

You can check local SERPs from anywhere in the world and assess your website's performance on mobile devices. Along with traditional website rankings, ProRankTracker's SERP Checker also looks into Google Business Profile (GBP) listings, Amazon listings, and YouTube videos and offers insights into your online presence.

Furthermore, ProRankTracker also caters to users with different needs. That's why they provide three convenient methods for checking SERPs: form submission, file upload, and API, to make sure that you can choose the approach that best fits your workflow. Not to mention, the option to export results in different formats (JSON, XLSX, CSV, and PDF) enhances the tool's flexibility.

For a more thorough analysis, you can also consider utilizing the optional Google Search Volume data (accessible through API checking). This additional information provides deeper insights and lets you target keywords with proven search potential.

SERP API

By using SERP API, you can easily incorporate ProRankTracker’s rank-tracking data into your own systems, dashboards, and custom tools. This helps you make the most of its insights in a way that suits your needs.

For instance, you can see exactly how traffic and search positions affect each other, giving you a complete understanding of what's going on. Plus, you can even automate client reports, which will save you time and give you valuable rank tracking information. 

The API is designed with developer ease-of-use in mind. It provides clear documentation and straightforward implementation to get you started seamlessly. This ensures that you can extract maximum value from your rank tracking data. The API not only allows you to pull data but also manages your ProRankTracker account. This means you can automate keyword additions, updates, and much more.

Reporting

ProRankTracker features

(Image credit: ProRankTracker)

ProRankTracker understands that having clear, easy-to-understand reports is important. Instead of overwhelming you with raw data, the platform focuses on turning rankings into valuable insights. You can customize your reports to highlight the most important metrics, giving clients, stakeholders, or your team a detailed view of your SEO progress.

Similarly, by white labeling your reports, you can maintain a professional look that aligns with your brand. It even lets you save time while formatting as ProRankTracker streamlines the design process. With the option to schedule reports for daily, weekly, or monthly delivery, everyone stays informed without any extra effort.

Moreover, these reports are not just about how things look. ProRankTracker helps you examine the data and understand the reasons behind it.  It shows you when rankings change, trends in the data, and how your competition is doing. Plus, it also gives actionable tips and steps to improve your ranking on the SERP.

ProRankTracker: Interface and in-use

ProRankTracker 3

(Image credit: ProRankTracker)

ProRankTracker’s UI and features have all been carefully designed for quick ease of use, and effortless access to all of the software’s functions. You can customize groups, tags, and saved filters for quickly changing how data is broken down and displayed via graphs and charts, and you can categorize and order your results based on simplicity or complexity- all depending on just how much data you want to see.

The way rankings get organized is seriously impressive. Data is broken down based on many different parameters, including the search term, platform, language in use, overall rank, or specific tags. Additionally, you can efficiently, via a few clicks, dive deeper into your data, such as reordering it to highlight trends and uncover any potential issues.

ProRankTracker: Performance

ProRankTracker guarantees that the information it has is not only up-to-date but also accurately shows the latest search trends. Additionally, ProRankTracker has great system uptime. This means there will be fewer interruptions, and it can track data continuously, which is really important for professionals who need constant information for their plans.

It further performs well in delivering comprehensive, customizable reports that provide deep insights into keyword rankings, competitor analysis, and SEO progress, all while supporting multiple languages and locations for truly global SEO strategies. The tool's robust keyword discovery and analysis capabilities and competitor tracking features help you stay ahead in your SEO game. 

Additionally, ProRankTracker's API access and reliable customer support make it a highly versatile and dependable choice for SEO professionals seeking to optimize their digital presence effectively and efficiently, with flexible pricing plans to suit various needs. Furthermore, the reviews and testimonials on ProRankTracker's website prove how genuine and powerful it is.  

ProRankTracker: Support

With every agency plan, you receive a Dedicated Customer Success Manager. These individuals are not just there to assist you but also to proactively lead you through your SEO journey with ProRankTracker. If you have any questions or face sudden obstacles late at night, their 24/7 quick ticket support system is available to give you prompt answers.

For a quick time solution, their Live Chat is staffed by support agents who are ready to help you, making assistance just a message away. And if you want a more personalized approach, they provide 1-on-1 guidance through your preferred video conferencing tools, such as Google Meet, Zoom, Teams, or Skype.

And for those who are good at self-learning, there is a comprehensive knowledge base full of self-help tutorials and videos. This library is a valuable resource for anyone who wants to learn independently or at their own pace.

ProRankTracker: The competition

Two services comparable to ProRankTracker are SEMRush and HubSpot Marketing. Here is how the three of them compare:

Price

ProRankTracker’s Starter plan starts at $13.50 per user per month, but HubSpot’s entry-level plan costs a higher $50 per user per month, making both these applications suitable for small to medium-sized businesses, however ProRankTracker is the better value. SEMRush is even higher and charges almost $100 per user per month for the basic plan although it comes with more functionality for higher-level plans, making it better suited for larger businesses. 

Business Setting

ProRankTracker plans work better for small and midsize companies (up to 1,000 users). HubSpot’s services are geared more towards startups and small companies, as most of their customers are businesses with fewer than 50 people. SEMRush is designed for use by professionals, as it supports larger deployments of 1,000+ users making it a great tool for the likes of professional marketing departments and public relations agencies. 

User interface

ProRankTracker and HubSpot both have slick and easy-to-use user interfaces. Sorting data, applying filters, or breaking down search terms can be done easily with just a few clicks. As a counterpoint, SEMRush is a little clunky with a somewhat cluttered look, and it is occasionally difficult to find certain filters and features, particularly with its steep learning curve.

ProRankTracker: Final verdict

ProRankTracker is a powerful SEO tool with a wide range of features for different SEO tasks. The keyword tracking feature stands out for its detailed insights and user-friendly interface. Plus, their mobile app lets you stay connected to your data on the go. However, it does have a steep learning curve for beginners who have not used a rank-tracking tool in the past. Plus, the pricing plans are also a bit on the higher end for individuals or small businesses. Despite these drawbacks, PRT comes with an exceptional toolset and offers plenty of rank-tracking and SERP-checking features, reports, API access, and support. All this makes it an ideal choice for SEO experts and agencies.  

We've featured the best content marketing tools.

Keyword Tool review
1:40 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Keyword Tool is a powerful keyword research tool that uses Google's autocomplete feature to find tons of relevant keyword variations for you. You can also find the user search intent and untapped keywords and eventually optimize your content for better reach through this tool. It is primarily very useful if you’re a content creator, blogger, or online marketer. Along with some free features, Keyword Tool also offers some paid plans that have multiple features and use cases. But, before going for it, it's important that you understand its use case, pricing, detailed features, and even its customer support. In this review, we’ll cover all this and much more. We’ve gone through the tool step-by-step and created this guide to give you a one-stop solution for Keyword Tool’s accurate review.  

Keyword Tool: Plans and pricing

Keyword Tool pricing

(Image credit: Keyword Tool)

Keyword Tool.io offers a tiered pricing structure to cater to various user needs, from individual bloggers to large enterprises. The plans are divided into Pro Basic, Pro Plus, and Pro Business, each offering a set of features tailored to different levels of demand.

Pro Basic: This is the cheapest plan available in Keyword Tool and is priced at $69 per month (when billed annually). It is ideal for users who are looking for relevant keywords and search volume data. With this, you get features like volume data, more keywords, and bulk search volume analysis for one user account.

Pro Plus: Next up, is the Pro Plus plan charging  $79 per month (annual billing). It is probably the most subscribed plan of Keyword Tool as it builds on the Pro Basic simply by adding fixed cost-per-click data and competition data. It offers up to 5 user accounts and is ideal for small to medium-sized teams

Pro Business: Designed for larger organizations and agencies, this plan costs $159 per month (with annual billing). It offers all the features of the Pro Plus plan but extends the offering to include 50 API requests per day and up to 10 user accounts. This makes it the most expensive plan on the list and with the features available under this bundle, it is highly suitable for SEO agencies and websites that are highly dependent on keyword research and SEO. 

API Service 

Keyword Tool.io provides a robust API service for businesses and developers who need direct access to keyword data for integration into their tools or platforms. The API offers accurate search volume data and keyword suggestions for millions of keywords proving to be a reliable solution for large-scale keyword research and search volume analyses. There are various plans under their API services, including:

API Lite: Coming at $299 per month, this plan gives 100 API requests every single day and offers up to 100,000 keywords with search volume data daily.

API Basic: Priced at $999 monthly, the API Basic offers 400 API requests per day and up to 400,000 keywords with search volume data.

API Plus: Lastly, API Plus is the most expensive plan from Keyword Tool which is priced at $1,999 per month. In this,  you get 800 API requests daily and up to 800,000 keywords with search volume data. This comes in handy for large data and analytics companies.

Along with this, both the Pro plans and the API service come with a 30-day money-back guarantee which means that you can try the service risk-free and determine if it meets your needs.

Keyword Tool: Features

Extensive keyword suggestions across platforms 

Keyword tool features

(Image credit: Keyword Tool)

One of the primary features of Keyword Tool is to generate a vast array of long-tail keyword suggestions across various platforms including Google, YouTube, Bing, Amazon, and eBay. For this, it uses Google Autocomplete to find highly relevant and frequently searched terms and delivers insights beyond what's available on Google Keyword Planner. This feature is super handy for developing actionable SEO strategies that extend beyond Google search, like optimization for video content on YouTube, product listings on Amazon, and more. All of this helps it present a holistic approach to keyword research​​​​. 

Keyword Tool features

(Image credit: Keyword Tool)

For those who opt for the Pro version, the Keyword Tool offers detailed insights into search volumes and trends for keywords. This data is crucial for prioritizing keywords based on potential Return On Investment (ROI). With the feature to discover profitable keywords that are not just frequently searched but have low competition as well, the Keyword Tool Pro gives you a strategic approach to content creation and SEO practices. For instance, it provides detailed search volume information, trends, and competitive analysis, all providing informed decisions that align with market demand and competition levels altogether​​. 

Competitor analysis

The competitor analysis feature of this tool is a game-changer for SEO strategists. However, you can only get your hands on this after subscribing to their paid plans. During our tests, as we entered a competitor's website URL, the tool revealed all the keywords they are ranking for, along with search volume, trends, and competition data. This feature can take you a step ahead of your competing websites by the identification of keyword opportunities that your competitors might be using efficiently. This real-time, accurate data supports strategic decision-making and helps refine SEO and content strategies to improve your rankings on the SERP.

Global and local SEO strategies 

Keyword Tool's support for over 192 Google domains and 83 different languages shows that it can lead your keyword research for global and local SEO strategies. This feature is a must-have for those businesses that operate in different markets or target specific geographic locations. It does this by presenting localized search volume data and trends, which signifies that your content and SEO strategies are effectively tailored to each market's unique characteristics and search behavior and helps maximize visibility and engagement across diverse audiences​​. 

Keyword Tool: Interface and in-use

Overall, the interface of Keyword Tool is quite neat and easy to use. You get a well-structured dashboard that has all the primary features and historical operations in front of you. And, even if you’re not a pro at keyword research, it has many guides and an easy-to-use toolset to get started.  From the moment you enter a seed keyword, the Keyword Tool efficiently generates a list of relevant long-tail keywords derived from Google Autocomplete. This process is not only quick but super efficient as it delivers up to 750+ keyword suggestions for each search term in the free version. Not to mention, the Pro version extends this number significantly.

Moreover, you can even filter keywords based on various parameters such as language and location, which adds a layer of customization. This enhances its utility for global and local SEO strategies. Plus, the streamlined experience is further complemented by the option to download keyword data in Excel or CSV formats. This is very useful if you want to run a large number of keyword research and analysis.

Keyword Tool: Support

Keyword Tool offers a ticketing support system where you can enter your query along with attachments to their team. During our tests, we got a response from their support team after a day which is fair considering that they’ve mentioned it themselves on their website. However, if in case you’re looking for instant support, we’re afraid that you might get stuck as their customer success team is available Monday through Friday, 10 am to 6 pm, Gulf Standard Time (UTC+04:00). So, if you’re caught with some issues over the weekend, you can only wait till Monday to get a response.   

Keyword Tool: The competition

Keyword Tool faces tough competition from some of the industry leaders, including Moz Pro and Semrush. Primarily, Keyword Tool uses Google’s autocomplete features for keyword discovery and presents a streamlined, user-friendly interface ideal for those prioritizing simplicity and efficiency in keyword research. Now, this contrasts with the broader, more complex offerings of Semrush, Ahrefs, and Moz Pro, which deliver features like site audits, rank tracking, and backlink analysis, catering to a wider spectrum of SEO needs.

However, it is the pricing factor that turns the needle towards Keyword Tool as its cheaper than most of these alternates and is a great option for budget-conscious people. However, Semrush, Moz Pro, and Ahrefs together might be at a higher price point but they also offer a plethora of tools and features to users. The learning curve associated with these comprehensive tools can be steeper, but they also promise greater scalability and data accuracy, crucial for in-depth SEO strategies. Ultimately, the choice between Keyword Tool and its more comprehensive counterparts hinges on the specific requirements of your SEO and marketing strategies, balancing the simplicity and focus of Keyword Tool against the all-encompassing, feature-rich nature of all-in-one SEO platforms.

Keyword Tool: Final verdict

Keyword Tool doesn’t ring bells in multiple sectors. It's very straightforward and focuses solely on Keyword research and search volume. This makes it a niche product coming at a budget price. Be it the user interface, reports, accuracy, or speed of operations, the Keyword Tool shines bright in all the domains. However, if you’re someone who wants a tool that can do a lot more than Keyword research like site audits, content optimization, rank tracking, etc., Keyword Tool will not be the ideal option for you. 

Advanced Web Ranking review
1:40 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Advanced Web Ranking (AWR) is a top-rated SEO tool that tracks search engine rankings, analyses competitors and pulls together detailed reports. It's built for SEO experts who need accurate, up-to-date information on how keywords are performing, how they stack up against the competition, and the latest trends in the market. It focuses on offering valuable data and detailed analytics to assist you in boosting your visibility across the SEO industry. 

As of now, users from more than 170 countries use their services, and they have over 24,000 active users. It further houses data segmentation tools, insightful performance metrics, a customizable web interface, and even unlimited user accounts.  In this review, we’re going to cover the best and worst of this SEO tool and everything that you should know before spending your money on it. 

Advanced Web Ranking: Plans and pricing

AWR comes with a wide range of paid plans that can accommodate both freelancers and large-scale agencies in the SEO industry. Starting with the Pro Plan, it's ideal for small to mid-sized businesses and costs $99/ month. It lets you conduct 7,000 keyword searches monthly and crack a few basic SEO goals. It further adds a competitor discovery feature that identifies rival websites based on your keyword list, as well as a market share tool. Plus, you get daily updates in this plan, which keeps you on track without drifting towards unnecessary info.

Going a step further, priced at $199 per month, we have the Agency Plan. It houses all the benefits of the Pro Plan with a few other perks. With a solid 14,500 keyword tracking, daily updates, customizable reports, and API access, this plan is helpful for solid research. Moreover, it also has white-label reports and one-hour updates to further boost the use case of the tool.

Advanced web ranking pricing and plans

(Image credit: Advanced Web Ranking)

Next up is the “Enterprise Plan,” which stands at $499/month. It includes all the features of the Agency Plan along with Data Migration Assistance, CSV exports to FTP, Priority Support from the Customer Care team, and Developer API. You get 35,000 keyword searches and can even export data from online plugins in this plan.

Lastly, AWR also offers a “Custom Plan,” which is tailored to your needs. It offers a wide search range, spanning from 50,000 to 3,20,000 keywords per month, and the price varies accordingly.

It even assigns a Dedicated Account Manager for prompt issue resolution and includes Security Audits for agency teams. Not to mention, Advance Web Ranking offers a 30-day free trial for all plans.

Advanced Web Ranking: Features

Here are the top features coming with AWR. 

AWR SERP features

(Image credit: Advanced Web Ranking)

SERP Features Analysis

AWR helps you track where your website shows up on different parts of search engine results pages, like featured snippets, local packs, knowledge panels, and image carousels. It provides valuable insights for SEO planning, such as identifying patterns and determining visibility in prominent search results. AWR also tells you if your pages appear in the top spots of search engine results, how often your content is featured in quick answer boxes, and if your local listings are reaching the right audience. Such information helps the users create content that can increase website traffic and engagement rates. 

Competitor Analysis

The competitive intelligence feature provides a thorough analysis of the competitor's strategies. The software not only monitors the user's progress but also watches up to 50 competitors and their performance. AWR's Competitor Insight feature delivers comprehensive data on your rivals' SEO strategies. It goes beyond basic rank tracking and presents which keywords your competitors are targeting, their positions in SERPs, and how their visibility compares to yours over time. This feature is useful for finding keyword gaps and opportunities you might be missing. It also provides insights into your competitors' top-performing content, giving you a clear direction on what topics or keywords could be beneficial to target.

White Labelling Service

AWR's White Labelling Service lets you fully customize and brand your reports and dashboards. Simply upload your company's logo, which will appear on all reports and dashboards for consistent branding. You can also adjust the color scheme to match your brand, creating a cohesive visual experience.

AWR offers the option to host these reports on your own domain, making it look like an integral part of your agency's website. This involves setting up a CNAME record in your DNS settings, redirecting a chosen subdomain to AWR's reporting platform, and making it look like a part of your agency's website.

Lastly, you can automate the delivery of these branded reports, eventually letting your clients receive regular updates directly from your system without an actual effort.

Usability

AWR has a user-friendly interface that suits both experienced SEO experts and beginners. The dashboard displays important SEO stats, such as rankings and competitor data, which users can customize according to their needs. Its intuitive interface makes it easy to navigate through different features, further helping beginners.

It also has extensive tutorials and customer support for users of all expertise levels, from basic setups to advanced analysis. On top of this, it makes sure that users can make the most of the tool regardless of their experience.

Customizable Reports

As the name suggests, with the customizable reports feature in AWR, you can choose the metrics and data points that matter most to your project or client. This includes keyword rankings, competitor analysis, visibility scores, or any combination of metrics AWR tracks. Simply select the data, choose a layout, and decide how to visualize it with charts, tables, or summaries. These reports can be generated with the company's brand logo, which is essential to maintain a brand identity. Plus, we were also able to generate and deliver reports automatically, which saved a lot of time. 

Data Comprehension

AWR gives access to ranking data from over 3,000 search engines and simplifies it into easy-to-understand formats, using visual analytics like graphs, charts, and tables to showcase trends and patterns. 

We also observed that it provides the data in a very easy-to-understand format. With the option to filter user statistics by location, device type, and more, it becomes effortless to analyze the data.  Additionally, you can also add annotations and notes to highlight important events or changes that may impact your SEO strategy. It even has the ability to surpass Google's restrictions on accessing history, which is usually limited to 50 days in the past. And, if you’re someone who wants to implement it with other tools, AWR has integrations with Google Looker Studio, Google Analytics, Google Search Console, and Bing Webmaster Tools.

Advanced Web Ranking: Interface and use

AWR has a super-dynamic and user-friendly interface. You can easily personalize and filter out unnecessary information by simply using its Dashboard. In the same way, you can also use different filters to sort out the information according to the specific time period and type of data. Plus, colorful graphs and charts help you see clearly how you rank in various searches. And you can refine your view by selecting specific elements through each filter. 

Advanced Web Ranking: Support

If you’re ever stuck somewhere or have a query, AWR offers both call(lines set up only for US and UK customers) support and email support. They also have a form in their “Contact Us” section where you can ask your query and submit it. While we tested this, we got a reply from AWR’s support team in a couple of hours. Moreover, they provide extensive learning materials, including blogs, FAQs, and video tutorials.  

Advanced Web Ranking: The Competition

Although AWR is one of the best rank-tracking tools out in the market, there are a few things where it lags behind. And this is where its competitors shine well. On top of the list is SEMrush. This SEO tool has everything you need, like finding keywords, checking backlinks, analyzing competitors, and an easy-to-use interface. On the other hand, KWFinder and ProRankTracker are more suitable for helping users find the right keywords by analyzing their competition. 

KWFinder provides a wide range of 45 filters, surpassing what we discovered with AWR. Additionally, ProRankTracker can help users with comprehensive site audits, a feature that AWR lacks. On top of this, since AWR stopped its $49/month Starter Plan, many agencies have switched to other budget-friendly alternatives. That said, AWR still sits on the creamy layer of rank-tracking tools when it comes to extensive data and reliability. 

Advanced Web Ranking: Final Verdict

AWR is a great option for people who want to keep track of their website's performance in organic searches. It has a user-friendly interface and powerful features to help you monitor your website's ranking. Additionally, its customizable and detailed reports, help the agencies to improve their online presence and attract more visitors. 

However, there's room for improvement in AWR's customer support and price plans.  Not to mention how many unnecessary features make its use complex, unlike other tools and alternative software. That said, it still caters to anyone and everyone who prioritizes SERP ranking and data. So, if you're specifically looking for a tool that can deliver accurate and crisp data on your organic visibility, AWR can be a great tool for you. 

We've also featured the best content marketing tools here.

Advanced Web Ranking review
1:40 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Advanced Web Ranking (AWR) is a top-rated SEO tool that tracks search engine rankings, analyses competitors and pulls together detailed reports. It's built for SEO experts who need accurate, up-to-date information on how keywords are performing, how they stack up against the competition, and the latest trends in the market. It focuses on offering valuable data and detailed analytics to assist you in boosting your visibility across the SEO industry. 

As of now, users from more than 170 countries use their services, and they have over 24,000 active users. It further houses data segmentation tools, insightful performance metrics, a customizable web interface, and even unlimited user accounts.  In this review, we’re going to cover the best and worst of this SEO tool and everything that you should know before spending your money on it. 

Advanced Web Ranking: Plans and pricing

AWR comes with a wide range of paid plans that can accommodate both freelancers and large-scale agencies in the SEO industry. Starting with the Pro Plan, it's ideal for small to mid-sized businesses and costs $99/ month. It lets you conduct 7,000 keyword searches monthly and crack a few basic SEO goals. It further adds a competitor discovery feature that identifies rival websites based on your keyword list, as well as a market share tool. Plus, you get daily updates in this plan, which keeps you on track without drifting towards unnecessary info.

Going a step further, priced at $199 per month, we have the Agency Plan. It houses all the benefits of the Pro Plan with a few other perks. With a solid 14,500 keyword tracking, daily updates, customizable reports, and API access, this plan is helpful for solid research. Moreover, it also has white-label reports and one-hour updates to further boost the use case of the tool.

Advanced web ranking pricing and plans

(Image credit: Advanced Web Ranking)

Next up is the “Enterprise Plan,” which stands at $499/month. It includes all the features of the Agency Plan along with Data Migration Assistance, CSV exports to FTP, Priority Support from the Customer Care team, and Developer API. You get 35,000 keyword searches and can even export data from online plugins in this plan.

Lastly, AWR also offers a “Custom Plan,” which is tailored to your needs. It offers a wide search range, spanning from 50,000 to 3,20,000 keywords per month, and the price varies accordingly.

It even assigns a Dedicated Account Manager for prompt issue resolution and includes Security Audits for agency teams. Not to mention, Advance Web Ranking offers a 30-day free trial for all plans.

Advanced Web Ranking: Features

Here are the top features coming with AWR. 

AWR SERP features

(Image credit: Advanced Web Ranking)

SERP Features Analysis

AWR helps you track where your website shows up on different parts of search engine results pages, like featured snippets, local packs, knowledge panels, and image carousels. It provides valuable insights for SEO planning, such as identifying patterns and determining visibility in prominent search results. AWR also tells you if your pages appear in the top spots of search engine results, how often your content is featured in quick answer boxes, and if your local listings are reaching the right audience. Such information helps the users create content that can increase website traffic and engagement rates. 

Competitor Analysis

The competitive intelligence feature provides a thorough analysis of the competitor's strategies. The software not only monitors the user's progress but also watches up to 50 competitors and their performance. AWR's Competitor Insight feature delivers comprehensive data on your rivals' SEO strategies. It goes beyond basic rank tracking and presents which keywords your competitors are targeting, their positions in SERPs, and how their visibility compares to yours over time. This feature is useful for finding keyword gaps and opportunities you might be missing. It also provides insights into your competitors' top-performing content, giving you a clear direction on what topics or keywords could be beneficial to target.

White Labelling Service

AWR's White Labelling Service lets you fully customize and brand your reports and dashboards. Simply upload your company's logo, which will appear on all reports and dashboards for consistent branding. You can also adjust the color scheme to match your brand, creating a cohesive visual experience.

AWR offers the option to host these reports on your own domain, making it look like an integral part of your agency's website. This involves setting up a CNAME record in your DNS settings, redirecting a chosen subdomain to AWR's reporting platform, and making it look like a part of your agency's website.

Lastly, you can automate the delivery of these branded reports, eventually letting your clients receive regular updates directly from your system without an actual effort.

Usability

AWR has a user-friendly interface that suits both experienced SEO experts and beginners. The dashboard displays important SEO stats, such as rankings and competitor data, which users can customize according to their needs. Its intuitive interface makes it easy to navigate through different features, further helping beginners.

It also has extensive tutorials and customer support for users of all expertise levels, from basic setups to advanced analysis. On top of this, it makes sure that users can make the most of the tool regardless of their experience.

Customizable Reports

As the name suggests, with the customizable reports feature in AWR, you can choose the metrics and data points that matter most to your project or client. This includes keyword rankings, competitor analysis, visibility scores, or any combination of metrics AWR tracks. Simply select the data, choose a layout, and decide how to visualize it with charts, tables, or summaries. These reports can be generated with the company's brand logo, which is essential to maintain a brand identity. Plus, we were also able to generate and deliver reports automatically, which saved a lot of time. 

Data Comprehension

AWR gives access to ranking data from over 3,000 search engines and simplifies it into easy-to-understand formats, using visual analytics like graphs, charts, and tables to showcase trends and patterns. 

We also observed that it provides the data in a very easy-to-understand format. With the option to filter user statistics by location, device type, and more, it becomes effortless to analyze the data.  Additionally, you can also add annotations and notes to highlight important events or changes that may impact your SEO strategy. It even has the ability to surpass Google's restrictions on accessing history, which is usually limited to 50 days in the past. And, if you’re someone who wants to implement it with other tools, AWR has integrations with Google Looker Studio, Google Analytics, Google Search Console, and Bing Webmaster Tools.

Advanced Web Ranking: Interface and use

AWR has a super-dynamic and user-friendly interface. You can easily personalize and filter out unnecessary information by simply using its Dashboard. In the same way, you can also use different filters to sort out the information according to the specific time period and type of data. Plus, colorful graphs and charts help you see clearly how you rank in various searches. And you can refine your view by selecting specific elements through each filter. 

Advanced Web Ranking: Support

If you’re ever stuck somewhere or have a query, AWR offers both call(lines set up only for US and UK customers) support and email support. They also have a form in their “Contact Us” section where you can ask your query and submit it. While we tested this, we got a reply from AWR’s support team in a couple of hours. Moreover, they provide extensive learning materials, including blogs, FAQs, and video tutorials.  

Advanced Web Ranking: The Competition

Although AWR is one of the best rank-tracking tools out in the market, there are a few things where it lags behind. And this is where its competitors shine well. On top of the list is SEMrush. This SEO tool has everything you need, like finding keywords, checking backlinks, analyzing competitors, and an easy-to-use interface. On the other hand, KWFinder and ProRankTracker are more suitable for helping users find the right keywords by analyzing their competition. 

KWFinder provides a wide range of 45 filters, surpassing what we discovered with AWR. Additionally, ProRankTracker can help users with comprehensive site audits, a feature that AWR lacks. On top of this, since AWR stopped its $49/month Starter Plan, many agencies have switched to other budget-friendly alternatives. That said, AWR still sits on the creamy layer of rank-tracking tools when it comes to extensive data and reliability. 

Advanced Web Ranking: Final Verdict

AWR is a great option for people who want to keep track of their website's performance in organic searches. It has a user-friendly interface and powerful features to help you monitor your website's ranking. Additionally, its customizable and detailed reports, help the agencies to improve their online presence and attract more visitors. 

However, there's room for improvement in AWR's customer support and price plans.  Not to mention how many unnecessary features make its use complex, unlike other tools and alternative software. That said, it still caters to anyone and everyone who prioritizes SERP ranking and data. So, if you're specifically looking for a tool that can deliver accurate and crisp data on your organic visibility, AWR can be a great tool for you. 

We've also featured the best content marketing tools here.

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