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Shark PowerDetect Robot Vacuum and Mop review: a robot vacuum that detects dirt
9:00 am | October 5, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Shark PowerDetect Robot Vacuum and Mop two-minute review

Product info

There are a few versions of this product.

With NeverTouch Pro base:
US: RV2820ZE
UK: RV2800ZEUK

With NeverTouch base:
US: RV2820YE
UK: RV2800YEUK

For this review, I tested the US model with the NeverTouch Pro base. There may be minor differences between different countries' models.

The Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base isn’t the first robot vacuum on the market that can mop and vacuum at the same time, but the fact that it’s outfitted with lots of smart technologies makes it stand out. In fact, it has wide range of detection capabilities, some of which are borrowed from today's best Shark vacuums, including the ability to detect what kind of floor it's on and how dirty it is, as well as being able to spot wet or dry spillages and stains, and automatically adjust its cleaning behavior to suit.

In my testing, I found the PowerDetect robot vacuum did a great job with different types of stains and debris of varying sizes, and the detection features worked as advertised. Expect the best clean when the vacuum and mop work together. Unfortunately, the suction wasn’t strong enough to completely pull up super-fine materials like flour from hard floor or a thick rug, and you'll almost certainly need to supplement it with a manual vacuum for occasional deep cleaning – but that's not unusual, even with the very best robot vacuums.

The mopping is effective, but left my wood floors wetter than I would have liked. Unfortunately, you cannot opt out of the automatic cleaning and instead manually choose vacuum or mopping settings, which is frustrating in situations like this.

One standout feature is this robovac's ability to roam over high thresholds; I've never seen a robovac that can lift itself as high as the PowerDetect can. It also has a novel approach to edge cleaning: when it gets near an edge, the robot blasts air to move debris into the cleaning path. Unfortunately, over-sensitive object avoidance means that it doesn't always get close enough to the edges of rooms to make this feature as effective as it could be. On the plus side, the companion app is easy to use and very accurate.

Shark launched its PowerDetect robot vacuum in summer/fall 2024. The combination robot vacuum-and-mop is available with a NeverTouch Pro base, which self-empties, cleans its own mop pads, and refills its own water tanks. That's the priciest option and the one I tested for this review, and I appreciated how it took care of so many maintenance tasks for me. However, if you're on a budget, you can opt for a model with a NeverTouch base (no 'Pro'). It's the exact same robot vacuum, but the dock doesn't self-clean and it doesn't have an anti-odor puck.

(Also in the PowerDetect range is an even cheaper robovac that doesn't have mopping capabilities at all, and various manual vacuums – head to TechRadar's Shark PowerDetect Cordless Stick Vacuum review to see how we got on with one of those.)

Read on for my full Shark PowerDetect Robot Vacuum and Mop review.

Shark PowerDetect Robot Vacuum and Mop in its charging station

(Image credit: Future)

Shark PowerDetect Robot Vacuum and Mop review: price & availability

  • Price with NeverTouch Pro Base: $999.99 / £799
  • Price with NeverTouch Base: $899.99 / £699
  • Launch date: September 2024
  • Availability: US and UK

The Shark PowerDetect 2-in-1 Robot Vacuum and Mop launched in the US and UK in September 2024. It's available to buy direct from Shark, as well as via third party retailers like Amazon.

For this review, I tested the most expensive option: the PowerDetect robot vacuum and mop with NeverTouch Pro base. This has a list price of $999.99 / £799.

Alternatively, you can pick up the same robovac but with a slightly less advanced base (the NeverTouch base – no 'Pro'). This one doesn't self-clean its mop pads, and there's no anti-odor puck. This is currently available in the US for $899.99 and the UK (although, weirdly, not currently on the Shark UK website) for £699.

There's also a basic version, which still self-empties but doesn't mop. In the US this costs $599.99 (product code RV2820AE). It's also available in the UK for £499.99 (RV2820VEUK).

On my review model, an extra mop pad, odor neutralizer cartridge, and multi-surface cleaning solution were included. Further replacements are available direct from Shark.

At TechRadar, a robot vacuum that costs more than $800 / £650 is considered a premium model, so the 2-in-1 PowerDetect falls into that band. Generally, self-empty robovacs, and combination vac-mops do sit at the upper end of the market, although it is possible to pick them up for as little as $350.

Overall, this robot does a great job in a lot of areas, especially in terms of mapping and ease of use. Do I think the model I tested is worth $999? I’d say a fairer price might be $799, as I’ve tested other robot vacuums with more features, such as live camera, voice control and so on.

Even though it's very new, you might still be able to snag a discount. The Black Friday deals often deliver particularly good robot vacuum deals, and until then it's worth keeping an eye on TechRadar’s Shark coupon codes for other ways to shave a few dollars off.

  • Value for money score: 3.5 out of 5

Shark PowerDetect Robot Vacuum and Mop review: design

  • Circular robovac with vacuuming and mopping abilities
  • Base charges, self empties and (if Pro version chosen) self-cleans
  • Robot controlled via companion app

The Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base is a black circular robot vacuum that’s 13 inches in diameter and has a cleaning path width of 5.69 inches. At 2.7 inches tall, it can fit under most cabinets.

My review model came with the NeverTouch Pro base, which is has a dark gray – almost black – in color. It stands 17.5 inches tall, 18.8 inches wide, and 14.33 inches deep. This dock charges the robovac, cleans its mop pads, empties its onboard dust cup and dirty water, and refills the onboard water tank. It also has an anti-odor puck to prevent bad smells building up.

The Pro base is pretty compact compared to other robovac-mops I've tested, but if you'd prefer something smaller, take a look at the regular NeverTouch base (RV2820YE). It lacks self-cleaning capabilities and doesn't have the anti-odor puck, and it looks a little different in that the water tank on the base is visible.

Everything that comes with the Shark PowerDetect Robot Vacuum and Mop

(Image credit: Future)

The robot itself has a side brush (an extra is included in the box) for gathering dirt and debris, as well as a half-circular mopping pad and a dust cup with a capacity of 0.33 quarts. It’s also outfitted with LED lights and has NeverStuck Technology which means the robot is designed to be able to lift itself over obstacles, thresholds, and thick carpets; I’ve never seen a robot vacuum lift itself as high as this one can.

When mopping, the robot also lifts the pad when moving over rugs. To assist with edge cleaning, the PowerDetect robovac blasts air to pushes debris from the edges of rooms and into its cleaning path. It can also extend the mopping pad up to an inch out from its sides for better edge mopping.

The base itself has a bin designed to last 60-days (no actual capacity is provided), while the water tank is capable of filling the robot with water for 30 days (again, no specifics from Shark). Thanks to felt and washable foam filters, as well as a HEPA filter, you can rest assured that the vacuum contains the dust and allergens it picks up.

A hand lifting the water tank out of the Shark PowerDetect Robot Vacuum and Mop's charging station

The NeverTouch Pro base houses water tanks and a larger dust cup (Image credit: Future)

Setting up the robot was fairly easy. It doesn’t take more than connecting the ramp to the base, filling the tank with water, attaching the side brush to the bottom of the robot, inserting the odor cartridge on the top of the base, and leaving everything to charge. I downloaded the app and connected the robot vacuum to my Wi-Fi. It took a few tries but not so many that I was concerned or frustrated. This is pretty typical for me during the testing of products with Wi-Fi or Bluetooth connectivity.

Although it's far from basic, this Shark robot vacuum lacks some features I'd expect in the premium price bracket – for example, voice control (it will emit voice commands to let you know when it needs to charge or if it gets caught on something, but you can't issue instructions back), the ability to move the robot vacuum with controls in the app, and live camera footage.

  • Design score: 4 out of 5

Shark PowerDetect Robot Vacuum and Mop review: performance

  • Great at object avoidance and climbing thresholds
  • Decent job at vacuuming and mopping
  • NeverTouch Pro base takes care of most maintenance

After connecting the Shark robot vacuum to the app, it mapped my house. I was very surprised by how quickly it mapped the house and how accurate the map was. I think it’s the most accurate initial map that I’ve seen from a robot vacuum, especially considering that the robot didn’t go to every room in my house. While I’ll go more into detail about the app in the following section, I found it really easy to control the Shark robot vacuum in the app.

To begin my testing, I set the Shark robot to vacuum and mop my entire house so I could get a good sense for how it would work on a regular basis. I noticed a few things during this process. For one, the robot does a great job of object avoidance. I never saw it hit a wall or any of my furniture. This was impressive. I think the only drawback to this aspect is that it may impact the edge cleaning.

Edge cleaning with the Shark PowerDetect Robot Vacuum and Mop

The robovac didn't get quite as close to the edges of rooms as I'd like (Image credit: Future)

The robot seemed intent on not hitting a wall or an object, and because of that, it didn’t get as close as I would have liked it to get for superior edge cleaning. Yes, with EdgeDetect technology, the robot vacuum blasts air to move debris near the edges into the cleaning path. However, it needs to get closer to an edge to even effectively use such technology.

EdgeDetect is just one of a range of detection capabilities offered by this robovac. Another key one is 'DirtDetect', which essentially means the vacuum can sense how dirty a floor is and automatically adjust suction in response. However, on Shark's manual vacuums, you also have the option to manually set a suction level, whereas there's no manual control option here.

As someone who has a house with a lot of tall thresholds, I was curious to see how well the robot would be able to climb over them. It easily lifted itself over all my thresholds except for one, which I’ve never seen a robot able to do (it’s about two inches tall, so that's understandable).

Shark PowerDetect Robot Vacuum and Mop climbing over a raised threshold

(Image credit: Future)

The base took more time than I expected to fill the robovac's onboard water tanks. Since it’s a hands-free process, it’s not the biggest concern but something I wanted to note. I didn’t think I’d be impressed by the Shark’s robot’s mopping capabilities, because I am not a fan of the type of mop pad this robot uses. It’s a half circle pad that sticks to the bottom with Velcro. I prefer rotating circular pads as I think they clean better.

That said, I was pleasantly surprised with the Shark PowerDetect robovacs mopping abilities. This is due in part to the fact that the robot can move the mop pad from side to side offering enough friction to pull up dirt and stains from the ground. Thankfully, the robot lifted the mop pad significantly when it went over the rugs.

One of the biggest drawbacks of this robot vacuum is that it left behind too much water on my floors. Because I have historic wood floors, I have to be especially careful when it comes to mopping (water can damage wood floors). I was disappointed that I could not adjust the water level of this robot vacuum in the app.

The Shark PowerDetect Robot Vacuum and Mop leaves a lot of water on the floor

The Shark PowerDetect Robot Vacuum and Mop leaves a lot of water on the floor (Image credit: Future)

Because the robovac is able to vacuum and mop simultaneously, it can clean your entire house in half the time it would normally take (for instance, if you had to vacuum first and the mop after). In most cases, it's actually better to instruct the robovac to mop and vacuum at the same time, because vacuuming doesn't always completely remove fine dust, and the mop can deal with any remnants.

Cleaning tests

To accurately gauge the Shark's cleaning prowess I ran some standardized tests. I placed a ground coffee and flour mix on my laminate floor and the same mixture on a rug and used the spot cleaning feature of the robot to send it to both spots to see how well it vacuumed the area. I like that there is a spot cleaning option, but unfortunately, you can’t adjust the size of the spot in the app.

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The Shark PowerDetect Robot Vacuum and Mop about to clean up flour and coffee on a hard floor

The Shark PowerDetect Robot Vacuum and Mop about to clean up flour and coffee on a hard floor (Image credit: Future)
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Results of the Shark PowerDetect Robot Vacuum and Mop cleaning a hard floor

Results of the Shark PowerDetect Robot Vacuum and Mop cleaning a hard floor (Image credit: Future)
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The Shark PowerDetect Robot Vacuum and Mop cleaning up flour and coffee

The Shark PowerDetect Robot Vacuum and Mop cleaning up flour and coffee (Image credit: Future)

On the laminate flooring, the robot had a sound rating of 69dB. It picked up the coffee with ease. When it came to the flour, it did a pretty good job, though it wasn’t completely perfect. Rather, it left behind a small dusting of flour, which leads me to say that, if you drop fine materials on hard flooring, such as flour, you should probably use the vacuum and the mop function in conjunction to clean it completely.

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The Shark PowerDetect Robot Vacuum and Mop about to clean flour and coffee on a rug

The Shark PowerDetect Robot Vacuum and Mop about to clean flour and coffee on a rug (Image credit: Future)
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The Shark PowerDetect Robot Vacuum and Mop cleaning up flour and coffee

The Shark PowerDetect Robot Vacuum and Mop cleaning up flour and coffee (Image credit: Future)
Image 3 of 3

Results of the Shark PowerDetect Robot Vacuum and Mop cleaning a rug

Results of the Shark PowerDetect Robot Vacuum and Mop cleaning a rug (Image credit: Future)

When I sent the robot to the rug, the noise level increased to 70dB. It actually did a better job of vacuuming the rug than I thought it would. Like on hard floor, the robot picked up all of the coffee, but it left a round patch of flour. The brush also flung some of the flour out of the spot-cleaning zone, and thus it was not vacuumed.

Next, I tested the mopping capability by placing a puddle of water and some dried syrup on the floor. With a sound rating of 69dB, the robot picked up the liquids easily. I couldn’t tell if the robot pushed the water around as it leaves a good amount of water behind anyway, but it seemed to clean the syrup well. After the floor dried, I noticed a very slight (and I mean very slight) stickiness to the floor, and just to be safe, I had the robot mop the spot once again.

This Shark robot takes about 3.5 hours to fully charge and then runs for about 2 hours and 20 minutes before it needs to recharge again. If it runs low on power in the middle of a cleaning job, it just recharges enough to finish cleaning your house. The robot isn’t able to clean my 1,600-square-foot home completely on a single charge. This is not really a concern for me since the robot vacuum takes itself to the base, recharges, and then finishes the cleaning job when it’s ready. I don’t have to do anything but sit back and let it clean on its own time.

The Shark PowerDetect Robot Vacuum and Mop cleaning under furniture

The robovac is shallow enough to be able to clean underneath furniture (Image credit: Future)

My favorite aspect of this Shark vacuum is the hands-free cleaning. The NeverTouch Pro base lived up to its name. It not only pulls the dirt and debris from the vacuum and stores it in a sealed 60-day capacity bin, but it washes and dries the mopping pad after every clean. I should also add that the water tank holds 30 days’ worth of water, which is impressive considering how small the base appears from the outside.

Maintenance

As for other elements of maintenance, the vacuum and base need to be cleaned about every 30 days. You’ll have to use a dry dust rag to clean the sensors and charging contacts on the robot and in the base. The base can be cleaned with a wet rag and then dried with a cloth. The brushroll and side brush need to be cleared of hair, string, or debris. The mop pad should be washed and/or replaced every three months. The base’s dustbin should be emptied once a month.

The filter in the robot and the filter at the top of the base should be cleaned once a month, by shaking them free of dust and debris over a trashcan and then rinsing the foam filters with cold water and allowing them to air dry for 48 hours. On the bottom side of the base there is another filter, the post-motor filter, that can be cleaned every 6 months. You’ll also want to clean the water container with soap and water before refilling it.

  • Performance score: 4 out of 5

Shark PowerDetect Robot Vacuum and Mop review: app

  • Easy-to-use app with great mapping and instructional tips
  • Whole house clean, room clean, or spot clean options
  • App contains schedule and cleaning history

I love a simple and easy-to-use app, and the Shark app is just that. The map that was created of my house is quite accurate. Take note that it’s only 2D; there are no 3D mapping options. The map shows the different rooms in my house and even has some shadow areas that indicate furniture or things like a bathtub.

I can easily adjust the map – which I did by merging two rooms together that the robot separated and then splitting two rooms that the robot determined as one. I can also label my rooms and create no-go zones. Unfortunately, you can’t customize a no-go zone. For instance, I would like to create a no-go mopping zone for a specific area of my house, but the app doesn’t allow that.

The app is where you can see the battery life and instruct the robot to return to the dock, pause, or set it to vacuum, mop, or vacuum and mop at the same time. I can choose to have the Shark robot clean the entire house, one room, or to spot clean in a certain area. Unfortunately, with the spot clean feature, I can’t adjust the spot cleaning box to be smaller or larger. It seems to be a set size that I have to move on the map to the area I want cleaned.

Not only can I schedule the robot to clean and look at the cleaning history, but there is a support section that answers all of my questions related to the use and care of the robot vacuum. I also like the little notifications found on the main page as they can be helpful in knowing if there was an issue while cleaning or if the robot used some particular function to improve the cleaning experience.

This app would benefit with a few additions, such as the ability to adjust the water flow and vacuum suction power. As it is, the vacuum adjusts the suction and mopping functions based on its ability to detect dirt on the ground. While this is impressive, it would be nice to have some more control in some situations.

  • App score: 4 out of 5

Shark PowerDetect Robot Vacuum and Mop specs

Should you buy the Shark PowerDetect Robot Vacuum and Mop?

Buy it if…

You like to keep your house clean between deep cleanings

This robot vacuum is the ideal partner in keeping your house clean on a daily basis, whether it’s picking up dirt brought in from the kids or sucking up a spill in the kitchen. You may need other tools for a deeper clean, but it can handle the daily dirt and wear in a home.

You prefer a hands-free vacuum and mopping experience

This robot’s charging station pulls the dirt and debris from the vacuum, inserts the water into the vacuum, and even cleans the mop pad. You’ll do very little maintenance and cleaning of this vacuum.

You want a robot that won’t bump into your furniture

Some robot vacuums knock things down, run into walls, or get stuck on furniture. This Shark does a great job avoiding obstacles and preventing any mishaps as it cleans.

Don't buy it if…

Your home has a lot of carpets

While this Shark robot does a decent job with large rugs, it’s not the best choice for someone with a lot of carpets, as it doesn’t have the suction capability to clean deep pile carpets.

You have historic hardwood floors

As someone who has historic hardwood floors, I was cautious in using this robot on them as it tends to leave behind far more water than I would like.

You like a lot of customization options in an app

Unfortunately, there aren’t as many customizable features in the app as you might expect. For instance, you can’t adjust the spot cleaning size or create no-go zones in your house for vacuuming or mopping specifically. Water flow and suction power can’t be adjusted either.

How I tested the Shark PowerDetect Robot Vacuum and Mop

I tested the Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base for over a week in my historic home. My house is outfitted with laminate and historic wood flooring, and some large thick rugs. To adequately rate and review the vacuuming and mopping capabilities of this robot, I ran the robot vacuum throughout my home and used various features like spot cleaning. I also conducted controlled tests where I had the robot vacuum flour and coffee from hard floors and rugs, as well as mop flour, water, and sticky materials from the laminate floor.

Read more about how we test

First reviewed September 2024

iRobot Roomba Combo J5 Plus review
5:13 pm | September 18, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

iRobot Roomba Combo J5 Plus two-minute review

The Roomba Combo J5+ is a combination robot vacuum and mop launched in summer/fall 2023. It is cheaper than many of the best robot vacuums, officially priced around $650 / £479 / AU$1,299, but often found on sale. The packaging is mostly cardboard, making components easy to identify. Setting it up involves unboxing, downloading the iRobot app, and mapping your home.

Its sleek design measures 13.8 by 3.6 inches and includes additional parts such as mopping cloths. The unit has bright green rubber brushes and a single-side sweeper, and the dustbin can be swapped for a mopping unit. It features an integrated light and camera for navigation. It is user-friendly but noisy, and you can control it via the iRobot app and integrate it into a smart home system if you use one.

iRobot Roomba Combo j5+ in its docking station

(Image credit: Future)

Due to its single-brush design, it performs well on rugs but less so on hardwood floors. So, while it'll keep things generally clean on a day-to-day basis, you'll still need one of the best vacuum cleaners on hand to give your home a proper deep clean. 

The mopping function requires swapping the vacuum bin for the mopping one and, unfortunately, doesn't match traditional mopping in thoroughness. The vacuum also struggled with larger particles during our tests. While the vacuum navigates obstacles well, it may struggle with smaller objects and isn't flawless at obstacle avoidance. One helpful feature is its ability to return to its charging dock when the battery is low and resume cleaning afterward.

iRobot Roomba Combo J5 Plus review: price & availability

  • List price: US$649.99 / £479 / AU$1,299 
  • Launch date: September 2023
  • Availability: UK / US / AU / worldwide

The Roomba Combo J5+ is available from most online stores, including Amazon, Best Buy, and iRobot's site. It is also available in the United States, Australia, the UK, and other regions where iRobot products are available. 

Because it's no longer the most recent model in iRobot's Roomba range, you can grab it slightly cheaper than the most up-to-date products that would set you back. In the US, the vacuum is just under $650, but you'll find it on sale periodically and during large sales events like Black Friday.

The J5+'s relative age doesn't diminish its features, as it still boasts all of the pros inherent in the Roomba range. It sits in TechRadar's mid-range price bracket for the wider robot vacuum, and is decent value for a self-empty robot vacuum from a well-known and highly respected brand.

  •  Value for money score: 4 out of 5 

iRobot Roomba Combo J5 Plus specs

iRobot Roomba Combo J5 Plus review: design

  • Not particularly lightweight
  • Easy to set up
  • Vacuum and mop bins need to be swapped for different functions

The Roomba Combo J5+'s packaging is mostly cardboard, with only the unit in a plastic bag. Smaller boxes neatly contain additional parts, including mopping cloths. This makes it easy to identify each component, which is particularly helpful for robot vacuum beginners. 

Setting up the Roomba Combo J5+ is a straightforward process that involves unboxing the vacuum, downloading the iRobot app, creating an account to link the device, and mapping your home for future navigation. The iRobot app controls the vacuum, letting you start cleaning sessions, view and edit your home map, and set specific room-based cleaning tasks. It can also be integrated with any smart home system, allowing automated routines.

iRobot Roomba Combo j5+ parts in boxes, accompanied by a cat

(Image credit: Future)

The Roomba Combo J5+ looks great, with a sleek, contemporary design that mirrors the signature shape and style of other vacuums from the brand. Measuring 13.8 inches across by 3.6 inches high, it's the right height to navigate under sofas and cabinets. The top panel features a single clear button to avoid confusion. The black finish with a stocky dustbin adds to the premium appeal, even if the unit is quite large.

The underside features bright green rubber brushes and a single-side sweeper. Whenever you need to change modes, you can swap the bin for the mopping unit (included in the box).

There's also an integrated light and camera that help the vacuum intelligently navigate and avoid obstacles. The overall setup is user-friendly and intuitive, though the relatively compact size of the vacuum unit does not automatically mean this is an ideal choice for small spaces. The dustbin accounts for much of the footprint, but the unit is also heavy. The weight contributes to noise levels as the vacuum moves across rooms, particularly in homes like mine. These homes have lots of furniture, corners, and raised wooden dividers between rooms.

If you plan to use the mop function, you must first swap out the vacuum bin for the mopping one. Fill the tank with your chosen solution and attach the mopping cloth. This is a key difference between the J5+ and Roomba Combo J7+, which can vacuum and mop simultaneously without swapping out any parts. If you don't want the hassle of switching bins during your cleaning routine, you may want to opt for the newer model.

The Roomba was tested in the household of a black cat who sheds hair absolutely everywhere. The vacuum doesn't disappoint in this regard, as it successfully picked up the abundance of pet hair from my floors. There was no issue with pet hair clogging the mechanisms, but I found that my longer human hair did wrap around the brushes, and they needed manual de-hairing after a while. I'd consider this one of the best robot vacuums for pet hair.

  • Design score: 4.5 out of 5 

iRobot Roomba Combo J5 Plus review: performance

  • Good at picking up larger particles but struggles with dust
  • Obstacle avoidance feature only works for some items
  • Mopping functionality has limitations

The Roomba Combo J5+ performed well during general use and specific tests, living up to the promise of its feature set. Dual multi-surface rubber brushes adjust to maintain constant contact with carpets and hard floors, and it promises to pick up everything from tiny dust particles to large debris, courtesy of a 3-stage cleaning system.

The device features a navigation system that maps your home, allowing it to transition smoothly between different floor types and navigate obstacles. The Roomba also boasts cliff-detection sensors that prevent falls down stairs or ledges, though I couldn't test this in my ground-floor apartment. Notably, it can return to its charging dock automatically when its battery is low and resume cleaning afterward.

One useful feature of Roomba vacuums is the audio error messages. These messages suggest why your vacuum stopped operating in the middle of the hallway instead of leaving you to guess. So, if you find your vacuum stuck in a corner, you can hit the button and have it tell you what the problem is.

It's worth mentioning that the Roomba Combo J5+ can be noisy during operation, especially when emptying the bin. It operates at an average noise level of 48dB, which is not overly loud but becomes significantly noisier during docking and emptying its tank.

iRobot Roomba Combo j5+ picking up rice

(Image credit: Future)

Interestingly, the vacuum works more consistently on rugs than hardwood floors. This is mainly because robot vacuum brushes sometimes scatter loose dirt around the room, potentially missing some debris. However, rug cleaning performance remains stellar. Just note that the Combo J5+ might struggle with edges due to its single brush design, limiting its ability to reach corners and crevices.

Its obstacle avoidance feature is generally successful but not flawless. While it successfully avoids clothing, shoes, and pet droppings, it struggles with smaller objects like curtains and small toys. To be safe, you'll still need to pick up various items before letting the Roomba loose.

The Roomba Combo J5+'s mopping functionality is adequate for surface-level dirt cleaning of hard floors. However, it doesn't match traditional mopping thoroughness, especially for more stubborn or ingrained dirt.

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Flour on a kitchen floor to be cleaned by the iRobot Roomba Combo j5+

Flour and crushed biscuits on a kitchen floor to be cleaned by the iRobot Roomba Combo j5+ (Image credit: Future)
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iRobot Roomba Combo j5+ cleaning flour off a kitchen floor

iRobot Roomba Combo j5+ cleaning flour and crushed biscuits off a kitchen floor (Image credit: Future)
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Results of the iRobot Roomba Combo j5+ cleaning up flour

Results of the iRobot Roomba Combo j5+ cleaning up flour and crushed biscuits (Image credit: Future)

In testing, the Roomba Combo J5+ struggled with fine dust while performing well with larger debris. For instance, it picked up biscuit particles easily but struggled with finer particles like flour. It also needed to empty itself multiple times when dealing with large amounts of debris, like rice spread across the floor.

After extended use, though, the Roomba Combo J5+ needs minimal maintenance. This included removing the main rubber brushes to clear them of hair and ensuring the side brush was obstructed. Occasionally, it should also be wiped down to keep its sensors clean. 

  • Performance score: 3.5 out of 5

iRobot Roomba Combo J5 Plus review: app

  • Easy-to-use interface
  • Accurate and customizable mapping feature
  • Real-time updates on the vacuum's progress

The iRobot app, available on iOS and Android, significantly enhances the Roomba Combo J5+ user experience with its various controls and features. Users can schedule cleaning sessions, view their cleaning history, and customize cleaning preferences in one place. It also offers access to Clean Map reports, where you can track the areas cleaned after each session.

The J5+ is compatible with Amazon Alexa and Google Assistant, offering voice-activated control for hands-free operation. The mapping feature accurately rendered the layout of my home. I regularly played with features like customizable room dividers and real-time updates on the vacuum's progress. The app also allows for specific room cleaning and virtual barriers.

The app works remarkably well, providing an estimated time frame for task completion. Once everything is set up, you can select which rooms you want and don't want to be cleaned. For example, if you command it to clean the kitchen, it will complete the task swiftly. It will send a push notification to your device and then return to its charging base.

  • App score: 5 out of 5 

Should you buy the Roomba Combo J5 Plus?

 Buy it if… 

 You really want a robot mop with your vacuum

The vacuum is great for cleaning most dirt from carpets and hard floors with just a switch of a bin.

You appreciate a great app

Smart technology integration with the iRobot app and compatibility with smart home systems allow for convenient control and scheduling.

You have pets

I have a black cat that sheds everywhere, and the J5+ was great at removing this from both hard floors and carpet.

Don't buy it if…

You have mostly hard floors

The vacuum works perfectly on carpet, but can run into problems with fine dust and debris on hard floors.

You want the cleaning completely taken care of

If you're adamant you don't want to go over corners and edges after the vacuum has been round, then it might not be for you.

You want something quiet

General noise while cleaning is average, but the noisy operation during tank emptying could potentially cause disruption.

How I tested the iRobot Roomba Combo J5 Plus

I sprinkled crushed digestive biscuits and flour on my kitchen floor to test the Roomba Combo J5+ on different surfaces in my one-bedroom apartment. The vacuum successfully picked up the biscuit particles but struggled with the flour, leaving some behind. I also spread rice on hard floors and carpets to simulate larger debris.

I observed how the vacuum and its accompanying app performed over several weeks, and thankfully, it only required occasional major cleaning interventions at this time.

Read more about how we test

First reviewed August 2024

Shark Matrix Plus 2-in-1 robot vacuum review
9:00 am | September 16, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Tags: , | Comments: Off

Shark Matrix Plus 2-in-1 two-minute review

Product info

This model has slightly different names and product codes in different territories:

In the US:

Shark Matrix Plus 2-in-1 Robot Vacuum and Mop with XL HEPA Self-Empty Base RV2610WA

More basic model: Shark Matrix Self-Empty Robot Vacuum RV2310AE


In the UK: 

Shark Matrix Plus 2-in-1 Robot Vacuum & Mop RV2620WDUK

Shark Matrix Plus 2-in-1 Self-Empty Robot Vacuum & Mop RV2620WAUK

For this review, I tested the RV2620WAUK. There may be minor differences between different countries' models.

I’ve been testing robot vacuums for several years and, while I’ve long accepted that no robot will ever allow me to retire from manual vacuuming altogether, I’m forever hopeful one will come close! Shark has an excellent reputation in the vacuuming world, so I was cautiously optimistic when the Shark Matrix Plus Robot 2-in-1 landed on my doorstep.

Some might say the popular tech brand was late to the robot party, at least in the UK. Shark has had success with robot vacuums in the US for a while now, but only added them to its UK lineup in spring 2024. I tested the Shark Matrix Plus 2-in-1 Self-Empty, which can vacuum, mop and empty its own bin. Happy days.

As you might expect from Shark, this smart little robot packs plenty of techy features. A major highlight is its 360-degree LiDAR sensors. This light detecting and ranging technology is aimed at quickly and accurately mapping your home and navigating around obstacles and I can confirm the Shark’s works very well. It also has a special air blasting feature, which I haven’t encountered before, that blows out air to push debris away from edges and corners and into the path of the suction channel. Again, I was impressed.

Although it didn’t blow my mind, the mopping results were better than I’ve experienced from a robot in the past. Rather than just dragging a vaguely damp mop pad along the floor, the Shark Matrix Plus Plus’ mop pad oscillates as it goes (100 times a minute, allegedly), to mimic a scrubbing motion. Many people will also love that the bin unit the self-emptying vacuum discharges into doesn’t need to be emptied for 60 days. Unless you have two hairy kids and two hairy dogs that is – I didn't make it past two weeks. 

I tested the Shark Matrix Plus 2-in-1 on the ground floor of my four-bed home for a month. Although it wasn’t perfect and the app wasn’t as slick as I’m used to, I really did rate this robot, especially for those who are tight on money as well as time. I'd have no qualms about giving it a place on our best robot vacuum list. Read on for the full low down on my time testing the Shark Matrix Plus 2-in-1 robot vacuum.

Shark Matrix Plus 2-in-1 specs

Shark Matrix Plus 2-in-1 review: price & availability

  • List price: $699.99 / £449.99 
  • Available: US and UK

The Shark Matrix Plus 2-in-1 sells in the US for $699.99 on Shark’s own website. At time of writing, there are seven robots in the range, with the Matrix Plus being the third most expensive, behind two PowerDetect models that come with self-refill water reservoirs in the base and cost up to $999.99. The cheapest Shark robot you can get in the US is the Shark ION, which is just $279.99 but unappealingly basic.

There are just three robot models available in the UK, and the Matrix Plus 2-in-1 I tested boasts the most diverse spec. In the world of robot vacuuming, I’d say its £449.99 price tag is more than reasonable (even allowing for exchange rates, it’s a better deal than in the US), but you can save yourself £100 if you empty the bin manually and get the entry-level model that still mops but doesn’t self-empty. Or, if you mostly have carpets so want a robot that’s more focused on vacuuming, invest £50 more and go for the top spec Shark PowerDetect.  

Whichever side of the pond you are shopping for a Shark Matrix Plus, I’d say the brand has priced it very reasonably, especially when you consider most robots that include mopping capabilities, for example iRobot’s Roomba, cost $1k plus. It’s not entirely flawless, but the Matrix Plus 2-in-1 represents excellent value in terms of build quality, features and cleaning prowess.

  • Value for money score: 4 out of 5

Shark Matrix Plus 2-in-1 review: design

  • Low-key looks
  • Compact base station
  • Tricky mop insert

The Shark Matrix Plus 2-in-1 won’t blow your mind with its futuristic looks or striking shape, but it won’t scare the horses either. It’s black and round with a neat little base and sat under the table in our hallway just fine. It arrived nicely packaged, with a great deal of cardboard and other eco-friendly packaging and precious little plastic. 

Shark Matrix Plus vacuum test

(Image credit: Future)

Underneath, the design is also fairly innocuous, but I was a tad worried by the corner brush, which has just one brush arm, instead of the usual three-to-five I am used to seeing. The roller head had rubber fins – which tend to be good on solid floors – as well as carpet-friendly brushes, but there was only one roller, and some of the better robots I have tested have two. 

Shark Matrix Plus vacuum test

(Image credit: Future)

The base station (which measures H14 x W12 x D9 inches) only caters for dirt; there’s no water reservoir. But the bin capacity is generous and it’s easy to see when it’s getting full due to the vertical strip of transparent Perspex. It also clips in and out easily, as does the filter in the other side of the base station – a large, foam creation that needs cleaning under the tap once a month. I appreciated that the base station has a plastic disc the size of the robot, which is to protect wood floors from getting soggy when the mop attachment is in place.

Shark Matrix Plus vacuum test

(Image credit: Future)

On the top of the Shark Matrix Plus are just two buttons, one to power on/off and the other to start/stop, everything else is done by the app, which I will cover in depth lower down this review. 

Shark Matrix Plus vacuum test

(Image credit: Future)
  • Design score: 4 out of 5

Shark Matrix Plus 2-in-1 review: app

  • Good mapping skills
  • Scheduling and spot cleaning
  • No multi-maps 

To get started, I just had to pop on the side brush, plug in the base (then charge the robot for six hours) and download and connect the app. Do make sure you only connect it to a 2.4 GHz wi-fi network, I wasted about half an hour trying to connect it to my 5 GHz but that was my fault for not reading the instructions. In my defense, the instructions that come with the Shark Matrix Plus are not particularly enlightening, but are enough to get you set up (if you read them properly). 

Shark Matrix Plus vacuum test

(Image credit: Future)

Compared to other robots I have tested, the SharkClean app is pretty basic and rather annoying. Hopefully there will be upgrades as Shark gets its head around robot life. It is basic in that it doesn’t allow you to schedule specific rooms or more than one clean per day, it doesn’t let you choose how the robot cleans (perimeter-first works best for our pet-filled home), and you can’t change the power levels once it’s working.

The annoyances generally iron out, but they can be frustrating. Mainly I found it slow to connect, which is annoying when you’ve decided to pop a clean going before you jump in the car. The cleaning reports didn’t always record/save, and I found it hard to move between actions. For example, if it was returning to base, I couldn’t get the app to show me the maps so I could plan the next job. Sometimes the map disappeared completely, or the app froze, and once or twice it wouldn’t acknowledge that we had a robot in the house at all! 

The other downer that didn’t bother me, but might you, is that it will only map one floor. I am happy to use my cordless vacuum upstairs (where it lives) and have never been one for carrying robots up and down levels but if you want to use the robot on multiple floors, you’ll only be able to map one of them. 

It's not all bad news though. The actual map the Shark Matrix Plus created was perfect first time and was created really quickly – in less than 10 minutes. I also found it very easy to add rooms, as well as rugs (to prevent wet carpets in mopping mode) and create a schedule for each day (to coincide with the school run). 

  • App score: 3 out of 5

Shark Matrix Plus 2-in-1 review: performance

  • Good at corners and edges
  • Quieter than advertised
  • Mopping a bit basic

Using in vacuum mode

The Shark Matrix Plus comes with the regular vacuum cleaning insert installed, which has a small bin and filter inside and automatically empties its payload back at the mother base. I needn’t have worried about the measly single-arm corner brush, as it did an excellent job of getting dog dander and dust bunnies out from along the skirting boards and corners of cabinets etc. 

Shark Matrix Plus vacuum test

(Image credit: Future)

Shallow enough to get under all our freestanding furniture, including the sofas and the kitchen kickboards, the Shark Matrix Plus also had no problem climbing onto chunky rugs or over the wooden thresholds between rooms, many of which have thwarted less agile robots.

Being largely open view with level flooring throughout the ground floor, our home is the perfect setup for robotic cleaning. But I was also hugely relieved to discover the Shark Matrix Plus could hoist itself over the legs of the lounge chairs in our kitchen, which have grounded every other robot I’ve ever hosted. This meant I’d have to lift the heavy chairs onto the sofa out of the way or go and rescue the robot and restart it mid-clean. I was delighted the Shark Matrix Plus glided over them with barely a grunt.

Shark Matrix Plus vacuum test

(Image credit: Future)

Another genius benefit of the Shark Matrix Plus is its ‘Matrix’ cleaning system, which essentially means it cleans back and forth and then up and down, in a grid-like pattern. The difference between that and a simple back and forth clean was significant. You can only use Matrix if you’re doing one room, presumably because it takes more time and power, but I liked to use it on the living room because that’s our only carpeted room and the results were much better.

You can also Matrix Clean a 5’ x 5’ area without the app, which is great for random spills. You need to carry the robot to the spot, then press and hold the start button for five-to-seven seconds until it says, ‘starting spot clean’. 

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Shark Matrix Plus vacuum test

(Image credit: Future)
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Shark Matrix Plus vacuum test

(Image credit: Future)
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Shark Matrix Plus vacuum test

(Image credit: Future)
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Shark Matrix Plus vacuum test

(Image credit: Future)
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Shark Matrix Plus vacuum test

(Image credit: Future)

I used this spot cleaning function to test the Shark Matrix Plus on an area of flour and oats. As you can see from the photo gallery above, the results were average. It cleared most of the flour, except in the grooves between the wood planks, and left just a few crumbs of oats. I still had to get out my cordless to finish the job, and I only used the low power setting to get the flour out of the grooves, suggesting that my cordless is better than the Shark Matrix Plus, even on its lowest power setting. Annoyingly, there was quite a lot of flour and oats left around the base station when it returned to empty the bin, and I had to get the cordless to clear that up, too. 

Shark Matrix Plus vacuum test

(Image credit: Future)

As I work from home, I really appreciated how quiet the Shark Matrix Plus was, my decibel meter recorded just 46 dB in the low power mode, which is the one I mostly used on our hard flooring. This is similar to the sound of bird calls or in a library and was much lower than Shark’s official rating, which presumably has to include the bin emptying sound level. Being so quiet meant I could have it running around in the background when working, except during Zoom meetings, without feeling distracted or annoyed. It is indeed much louder when emptying the bin into the base station, but it’s very short-lived.

On the point of bins, I did love having the extra capacity of the base station as my usual robot requires daily emptying. However, it fell far short of the 60-day emptying schedule advertised – I found two weeks was about the longest I could leave it. 

Our carpets and rugs are all low pile (upstairs, too), so I can’t tell you how well the Shark Matrix Plus might manage on a thick pile rug, but it did well on our wool carpet in the living room and the jute rug in the kitchen. I mean, it’s hard to say how deep down the clean was, but I didn’t feel the need to get another vacuum out afterwards. 

Shark Matrix Plus vacuum test

(Image credit: Future)

Using in mop mode

Before mopping, I first had to add rug zones to my map, so it didn’t soak the rugs or carpets. This was pretty easy to do, until it got to the exploration run, which you’re meant to do to make sure you have got the rug placements right. The Shark Matrix Plus wandered close to where I’d marked the kitchen rug, and then went a bit mad, zig-zagging all over it. I decided I didn’t have the patience to worry about it and sent it back to base.

Shark Matrix Plus testing

(Image credit: Future)

Once the module is in, the Shark Matrix Plus automatically recognizes it is mopping and – this bit is amazing – it will vacuum and mop at the same time. I’ve only tested one robot vacuum that claimed to mop and was disappointed to discover that it really couldn’t. That other model barely made my floors damp, let alone cleaning them, and because it had to go round and vacuum first, it also took a lifetime to do a terrible job.

By contrast, the Shark Matrix Plus did a much more thorough job and you could see trail marks where it had been, which showed decent coverage. The pad oscillates over the surface, which presumably picks up more dirt than just sliding along. The mop pad was reassuringly dirty when it was done, too. As most of our ground floors are real engineered wood flooring, I also appreciated that the Shark Matrix Plus didn’t flood them in water as that would almost certainly damage them. Oh, and it also managed to find, and skip past, the rugs. 

Shark Matrix Plus vacuum test

(Image credit: Future)

In truth, the results didn’t compare with what can be achieved with an actual mop, and it didn’t get very close into the corners or skirtings, but it was good enough for a mid-week freshen up before getting the mop and bucket out on Saturday morning. 

  • Performance score: 4 out of 5

Shark Matrix Plus 2-in-1 review: battery life

  • Plenty of power
  • Charges quickly

The battery life ranges from about 85-110 minutes, depending on what power mode you have it on. This isn't anything to rave about, but it only needed one quick recharge when covering our ground floor in max power, which took around 131 minutes (including charging time) to do all six rooms and the hallway (which the Shark app says is 112sq m worth of cleaning). Once recharged, it would return to the spot it left off and merrily resume cleaning. 

The official Shark stats say the battery takes six hours to fully recharge, but I found it only took about three so perhaps it wasn’t completely empty whenever it went back to base. Either way, I had no complaints about the battery life. 

  • Battery score: 5 out of 5

Should you buy the Shark Matrix Plus 2-in-1?

Buy it if…

You hate emptying bins

As I own a robot that requires emptying every single day, I can assure you that you need a self-emptying base station.

You have hairy housemates

The roller is anti-hair-trapping and it works well. There were a few hairs around the middle after a month’s testing but nothing like what I’m used to seeing wrapped around my robot’s rollers. It also has proper HEPA dust filtration.

You want zero drama

Of all the robots I have tried, this was the least needy. It never once got stuck or lost, nor sent me a distress message to say it had ‘fallen off a cliff’ (when in reality it was just straddling the doormat). 

Don’t buy it if…

Tech stresses you out

The app is glitchy and unreliable and not terribly informative, either. There may have been swearing…

You want to clean upstairs, too

The mapping currently only covers one floor level, so choose wisely.

You’re OCD about dirt

Like most (possibly all) robots, the suction power isn’t comparable to manually operated vacuum cleaners – use it for daily maintenance cleaning, then do a ‘proper’ vacuum on the weekend. 

Shark Matrix Plus 2-in-1 review: also consider

Shark AI Ultra 2-in-1

The Shark AI Ultra 2-in-1 and Shark Matrix Plus 2-in-1 are both powerful robot vacuums with mopping capabilities, but they differ in key areas. The AI Ultra excels in smart navigation and AI-powered obstacle avoidance, while the Matrix Plus offers a better clean thanks to its multi-surface brushroll and Matrix Clean

Read our full Shark AI Ultra 2-in-1 review

Narwal Freo X Ultra

The Narwal Freo X Ultra and Shark Matrix Plus 2-in-1 both offer advanced vacuuming and mopping, but they've very differently priced. For the extra loot, the Narwal Freo X Ultra offers self-cleaning mop pads and autonomous water management, ideal for hands-free maintenance. 

Read our full Narwal Freo X Ultra review

How I tested the Shark Matrix Plus 2-in-1

  • I used this vacuum in my own home for a month
  • I vacuumed carpets and vacuumed and mopped hard floors
  • I recorded the sound levels using a Decibel Meter App

I used the Shark Matrix Plus 2-in-1 to clean the ground floor of our four-bed, Victorian family home for a month, using it every day on all our downstairs floors, which include terracotta and porcelain tiles, engineered timber, wool carpet and three rugs. The total area is around 120sq m.

I checked out every feature on the app, and did Spot cleans, Matrix cleans and mopping runs. I liked being able to pick specific rooms, so I could just get the main kitchen and hallway done quickly, but mostly I scheduled the robot to work while I was out of the house, so I could arrive home to nice clean floors throughout.

During testing, I used the decibel meter on my iPhone to monitor noise levels and conducted a test to see how the vacuum coped with flour and oats on hard flooring. 

As part of my job as a journalist specialising in kitchens and bathrooms, I’ve been reviewing vacuum cleaners for publication both online and in print for several years now. I’ve tested lots of robot vacuums, and currently own an Anker by Eufy Hybrid X8, which I like well enough, but I liked the Shark Matrix Plus more. 

Read more about how we test

First reviewed September 2024

Narwal Freo X Plus robot vacuum review
6:00 pm | September 14, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Narwal Freo X Plus two-minute review

The Narwal Freo X Plus is a budget-friendly robot vacuum and mop that does many things well, but a few things fairly badly. If you're just looking at the pros and cons list, the score of this review might not make sense as there are plenty more positives than negatives – but those few negatives can make for a frustrating experience. 

If you're willing to put in the time to understand this model, it could potentially be one of the best robot vacuums for you, especially if you're on a budget. After all, most of the best vacuums that include mopping ability are not going to be this cheap, unless you get something manual like the Bissell CrossWave OmniForce. When it comes to robot vacuums specifically, the price tag for great performance, feature set, and overall functionality goes way up.

The vacuuming performance of the Narwal Freo X Plus is very solid. However, like most budget models that just pull a single stationary pad across the floor, its mopping capability is just passable. Still, you'll generally end up with clean floors. 

However, the Narwal Freo X Plus seems to have a mind of its own. Unless you just set it to clean your whole space in the most thorough way possible, you'll end up with incomplete cleaning cycles. Or it might decide to head off on a different, unassigned job.

At least it has a tiny base station, so that the Narwal Freo X Plus is easier to place than most robot vacuums. Another added benefit is that it's possible to pair and use through a voice assistant like Alexa. All in all, the Narwal Freo X Plus is a somewhat capable robot vacuum that comes with some frustrating aspects, such as its erratic cleaning behavior. But they may be worth dealing with if you're on a budget, or just want to be able to do a basic, whole-home clean.

All components of Narwal Freo X Plus robot vacuum and mop laid out in reviewer's home

Everything you'll find in the box (Image credit: Future)

Narwal Freo X Plus robovac review: price & availability

  • List price: $399.99 / AU$899 (about £310)
  • Launch date: March 2024
  • Available: US and Australia

The Narwal Freo X Plus is available in the US and Australia, with a list form of $399.99 / AU$899. That puts it in TechRadar's budget price bracket, which is particularly significant when you consider it offers mopping as well as vacuuming functionality. Of course, whether it's a good value buy or not will depend on whether you're okay dealing with its navigational quirks. It will still deliver fairly clean floors, but can be a pain to deal with.

This is not necessarily unique to the Narwal Freo X Plus, as the recently reviewed Ecovacs Deebot N10 Plus came with its own quirky frustrations, not to mention weaker suction power than the Narwal, and it comes with a higher $649.99 / £499 / AU$999 price tag. It is, however, available in the UK unlike the Narwal, and comes with better mopping ability.

One of the strange things about the Narwal Freo X Plus is the fact that the company's flagship, Narwal Freo X Ultra, offers much better cleaning performance along with a range of other bells and whistles. Granted, that one is far more expensive (the Ultra costs $1,399.99 / AU$2,299 – about £1,110), but it's strange to see issues with the software given that it's coming from the same company.

  • Value for money score: 4 out of 5

Narwal Freo X Plus specs

Narwal Freo X Plus robovac review: design

  • Compact base station
  • Two side brushes and an anti-tangling brush roll
  • Single, stationary mop pad

When taking a look at the Narwal Freo X Plus' design, the first thing that jumps out is in regards to its teeny, tiny base station. Since its only function is to charge the robot vacuum and give it a place to rest, it doesn't need to do a lot. Still, it's cute in its own way, not to mention makes it easier to find a good place in your space for the robot vacuum. Bigger models with self-emptying dustbins and water reservoirs, such as the flagship Narwal mentioned earlier, need a lot more space (although, of course, there are benefits of having these capabilities built-in).

Dock for Narwal Freo X Plus robot vacuum and mop

Because it doesn't have self-empty capabilities, the dock is compact (Image credit: Future)

As far as the robot vacuum itself, it has the typical rounded shape. There are two side brushes instead of one, giving it a leg up on the vacuuming front compared to models that only have one side brush. The main brush roll is of the anti-tangling kind so you won't find it wrapped with hair, something that's not always considered on budget robot vacuums.

Narwal Freo X Plus robot vacuum and mop flipped over to show underside

The underside of the Freo X Plus, with side brushes unclipped (Image credit: Future)

The mop pad is of the single, flat variety that sits along the bottom back half of the unit. While it does apply some downward pressure, it doesn't do much in the way of scrubbing. I'll talk a little more about how this affects its performance below, but just know that this is normal for budget models and that more expensive ones seem to completely abandon this approach in favor of dual spinning mop pads.

Regarding the manual controls, there are just two buttons – a power button and a home button, each with a secondary function (start/pause/resume cleaning and child lock, respectively).

Narwal Freo X Plus robot vacuum with magnetic cover removed

Remove the magnetic cover to reveal water reservoir and dust cup (Image credit: Future)

The Narwal Freo X Plus is a fairly sleek looking robot vacuum in its all-white aesthetic. That's partially because it covers its small water reservoir and dustbin with a glossy white top that stays in place due to some cleverly placed magnets. Both the reservoir and dustbin are easily removable and easy to fill up or empty, respectively.

  • Design score: 4 out of 5

Narwal Freo X Plus robovac review: performance

  • Very good vacuuming
  • Mopping is just okay
  • Erratic behavior in how it cleans

There are a couple different factors to consider with a robot vacuum's performance, but the core one is vacuuming. Luckily, the Narwal Freo X Plus does a very good job here. Thanks to having two side brushes, it's able to get debris on either side of it. Since it has an anti-tangle brushroll, it's able to tackle aside from charge cords (the kryptonite of all robot vacuums).

Narwal Freo X Plus robot vacuum and mop in reviewer's home

The dustbin is easy to empty (Image credit: Future)

I ran this robot vacuum in a house with two French Bulldogs as well as four adult humans, two of whom have long hair, and it did a great job keeping the floor clean, picking up everything from smaller dust-like particles to debris the size of a leaf. It also picked up hair without issue and without any tangling. I even tested it with a pile of sugar and cereal and it took one pass to suck it all up. 

Narwal Freo X Plus robot vacuum and mop about to clean a pile of cereal from a rug

The Freo X sucked up both fine debris and chunkier spillages with ease (Image credit: Future)

I used it on tile, hardwood floors, and a small but thick bath mat. In terms of just vacuuming, this robot vacuum has the goods regardless of the surface. The Narwal Freo X Plus has 7800 Pa of suction power, which isn't the highest on the market, but based on my tests is still enough to deal with most household cleaning requirements. 

Narwal Freo X Plus robot vacuum and mop cleaning near a dog food bowl in reviewer's home

Mopping performance is a little weaker (Image credit: Future)

Its mopping capability is a little less stellar. I would actually describe it as okay. Since it has the one pad, it's only applying downward pressure. So, somewhat dried pieces of mud in the foyer that a robot vacuum with spinning mop pads would pick up are unaffected. More frustratingly, unless I used the highest mopping humidity setting, it didn't always wet the entire area it mopped, leaving slightly streaky results. If you are going to use this robot vacuum for mopping, my recommendation is to use the highest settings and be prepared to regularly refill the water reservoir.

As far as getting to the edges, it does well with vacuuming, thanks to those two side brushes, but doesn't really get all that close when mopping.

Narwal Freo X Plus robot vacuuming next to baseboards

It gets nice and close to the edges of rooms when vacuuming (Image credit: Future)

The object avoidance, on the other hand, is pretty good. It won't necessarily give a wide berth to any randomly placed object but it will brush up against it. When I placed the bath mat down, the Narwal Freo X Plus vacuumed right up to it on all sides before deciding it could tackle it. Only then did it vacuum it.

Narwal Freo X Plus robot vacuum and mop in reviewer's home

It took a little time, but the Freo X eventually realized it could vacuum my bathmat (Image credit: Future)

Where the Narwal Freo X Plus falls short is in how it decides to clean. When I use the Freo Advice setting in the app, it will take the strangest path. Maybe it's only picking up certain debris on its sensor, but it will clean up maybe 20% of the area that it should. Also concerning, when I run to only clean a particular room, it will decide to move onto another room after finishing its initial job and start vacuuming there instead of returning to the base station. It's frustrating enough that I would rather have it clean the entire space instead of attempting to do any kind of spot cleaning.

  • Performance score: 3.5 out of 5

Narwal Freo X Plus robovac review: app

  • Easy-to-use app
  • Mapping has some shortcomings
  • Works well with third-party voice support

The Narwal Freo app is pretty straightforward to use, from setup to choosing the kind of cleaning you want to accomplish (vacuum only, vacuum and mop, and vacuum then mop). It's also a fairly attractive looking app. I didn't ever feel lost navigating to various settings, whether it's adjusting the specific cleaning settings such as suction power or mopping humidity or opening up the schedule to plan a cleaning.

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Screenshots from Narwal Freo X Plus robot vacuum and mop app

(Image credit: Future)
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Screenshots from Narwal Freo X Plus robot vacuum and mop app

(Image credit: Future)

The map is pretty easy to use, and you can even see a 3D representation of your mapped space. Of course, it suffers from the same editing shortfalls of a lot of robot vacuum apps, where you're limited on how you partition your space. If you have an open or semi-open floor plan like the space that I often test in, you'll only be able to partition once as you can't section a partitioned space in half.

Screenshots from Narwal Freo X Plus robot vacuum and mop app

Erratic route-planning in action (left) and issues with open-plan spaces (right) (Image credit: Future)

On the bright side, setting it up with third-party control – I tested it with Amazon Alexa – was fairly easy to do. The only quirk is knowing the very specific phrases that it can understand. “Alexa, run the robot vacuum” doesn't work, while “Alexa, ask my robot to start cleaning” does.

  • App score: 4 out of 5

Narwal Freo X Plus robovac review: battery

  • Very long battery life
  • Will return to base when getting low

Possibly because the Narwal Freo X Plus is a bit lighter on features than more expensive units or possibly because it doesn't have spinning mop pads, its battery life of up to 254 minutes is quite a bit longer than what I usually see with robot vacuums. For reference, most units these days have up to 210 minutes of use.

While that's more than enough battery life for even fairly large spaces, the robot vacuum will return to its base when necessary for an extra charge before continuing on with its task if it's running out of juice.

  • Battery score: 5 out of 5

Should you buy the Narwal Freo X Plus robot vacuum?

Buy it if...

Don't buy it if...

Narwal Freo X Plus robovac review: also consider

Narwal Freo X Ultra
If you want the full-fat version of what Narwal has to offer, the Freo X Ultra is a much more robust cleaning experience with spinning mop pads that self-clean, a self-emptying base station with clean and dirty water reservoirs, and a whole host of features. It's also much, much more expensive.

Read our full Narwal Freo X Ultra review

How I tested the Narwal Freo X Plus

To test the Narwal Freo X Plus, I used it for a couple weeks to vacuum and mop the hardwood floors and a bath mat (to simulate carpeting) in my house. I also tested all the features listed in the app, from mapping to scheduling. I took note of how well the vacuum cleaned the edges of a room as well as around obstacles, not to mention running how the handheld vacuum performed.

Read more about how we test

First reviewed September 2024

Eureka J20 robot vacuum review: outstanding mopping
6:18 pm | September 2, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Tags: , , , | Comments: Off

Eureka J20 robot vacuum two-minute review

The Eureka J20 provides the next generation of mopping technology thanks to its RollRenew mopping system. This is one of the best mopping solutions I’ve seen on any robot vacuum. It achieves superior performance by not only mounting the mop pad onto a roller but also spraying fresh water onto it as it rotates around. This helps to ensure the mop is always cleaning the floor with a clean pad. This leaves oscillating mopping solutions in its wake and seems likely to become become the go-to option for customers prepared to pay a premium for the best robot vacuum.

As well as excellent mopping capabilities, the J20 is also very capable when it comes to vacuuming. My tests with crushed digestives biscuits, flour, and oats were adequately dealt with when I increased the suction power to either Turbo or Super Strong. There were times when I needed to carry out a small follow-up sweep, but this was only on larger and more stubborn debris. All in all, the vacuuming performance of the J20 is up there with the best.

LiDAR mapping and AI obstacle detection performed incredibly well, leading to an accurate and reliable map of our house. It handled table legs and other furniture with ease, although this did add to the amount of time required to map the space. Eureka’s app is equally good, with outstanding mapping technology and customizable cleaning schedules.

Eureka J20 robot vacuum in its base station

(Image credit: Future)

The robot vacuum is only half the story, though. The J20 is backed up by an impressive base station that fulfils a range of duties, including charging, self-emptying, and refilling the vacuum water tank. It carries all of these out with very little fuss; all you have to concern yourself with is making sure the base station is filled up with water and the debris receptacle is emptied every so often. The station is a little on the large side, however, so you’ll want to make sure you have enough room for it before investing in this product.

The design of every part of the vacuum and base station is well considered and perfectly engineered. Premium materials are found throughout, helping not only to improve the user experience but also increase the longevity of the device.

There’s little not to love about the J20. This is a premium robot vacuum solution that delivers great vacuuming and mopping performance. The €1,399 price point will put a lot of people off but if you have the money to cover the investment, there aren’t many better alternatives on the market.

Eureka J20 robot vacuum review: price & availability

  • Launched: Summer / fall 2024 
  • Price EU $1,399 / $1,399 (equivalent to £1,100 / AU$2,075)
  • Available in Europe, US and Australia launches to follow, no launch date for UK

At the time of writing the Eureka J20 is available in four European countries: Germany, France, Italy, and Spain. The €1,399 price tag puts it at the higher end of robot vacuum cleaners and TechRadar's premium price bracket, but that's reflected in the feature set. Robot vacuums do tend to attract discounts around major shopping events like the Black Friday sales, though, so there's a chance you might be able to avoid paying that full list price. 

In North America the J20 will be available on eureka.com with a retail price of $1,399, although during the US launch period there will be a $300 coupon, making the final price $1,099. An Australian launch is expected but there's no word on pricing, and so far there's no mention of a UK launch from Eureka.

  • Value score: 4 out of 5

Eureka J20 robot vacuum specs

Eureka J20 robot vacuum review: design & features

  • 8,000 PA vacuum
  • RollRenew mopping system
  • Bagless self-emptying base station

The Eureka J20 vacuum and base station are relatively compact, especially considering the overall functionality and number of features. That doesn’t mean it’s particularly small, though. With dimensions of 423 x 462 x 452.5mm, you’ll need a fairly good amount of space to keep it out of the way. I was fortunate to have a space in my utility room that meant it wasn’t in the way of foot traffic. If you’re tight on space and have a small hallway or kitchen, you’ll need to look for a smaller unit.

Everything was safely packaged, guaranteeing nothing was harmed in transit. After unboxing everything, I plugged the base station in, placed the robot inside, and waited for it to be fully charged. The robot connects to the charging point through two metal plates, which automatically line up without any requirement for human intervention.

In the meantime, I downloaded the Eureka app, which is essential for use as well as for maximizing all the features. Connecting the robot to the app was a breeze, and my phone was able to find it with no problems at all.

While the robot is off mapping your house, the app displays all the progress in a simple and straightforward floor map. It is only after mapping the whole space that rooms can be labelled and zones specified. All in all, the app is incredibly intuitive and easy to navigate. If you’ve never owned a robot vacuum before, then controlling it from a phone will take a bit of getting used to, but you’ll soon get the hang of it.

Controls on the Eureka J20 robot vacuum base station

(Image credit: Future)

All parts look and feel premium, helping to ensure durability when moving around the house. The reality is that at times it might have to interact with children or pets, but there are no concerns that the J20 won’t be able to withstand the test. The units are made from powder-coated dark grey plastic, helping to hide any scuffs and marks that will inevitably come their way. All parts of the robot and base station are easy to wipe clean.

The robot itself is fairly simple in design, with two buttons located on the top of the unit. One is for sending the robot back to its base station for charging, while the other starts and pauses the cleaning process. The same two buttons are also located on the base station for ease of access.

Underside of the Eureka J20 robot vacuum

(Image credit: Future)

Underneath the robot is where all the magic happens. Sensors and brushes help to keep the robot on track as well as pick up dirt. The mop assembly is the crowning feature of the vacuum. Engineering it onto a belt means the mop pad stays cleaner for longer and that fresh water is regularly applied to the surface being cleaned. This sets it apart from a lot of traditional robot vacuums that only vibrate a mop pad across the surface.

Water tank for the Eureka J20 robot vacuum

(Image credit: Future)

One of the best things about the base station design is how easy it is to remove and insert the various tanks, including the clean water and waste water tanks. These fit seamlessly into the casing and are super easy to fill up/empty.

  • Design score: 4 out of 5

Eureka J20 robot vacuum review: performance

  • Great vacuuming capabilities
  • Roller mop picks up spills nicely
  • Fantastic mapping technology

The biggest evolution for Eureka and for the industry as a whole is the proprietary RollRenew mopping system. This did a fantastic job of cleaning up spills, as long as you got the vacuum to work on them pretty quickly; if it was left for a while, the J20 found it harder to take care of them in the time it was gliding over them. More water would have helped but that’s not usually desired, especially on real-wood floors. The J20 performed better than the Eureka E10s, thanks to the roller mop functionality.

Moving onto vacuuming, my tests involved sprinkling a mix of crushed digestives and flour, as well as oats, onto my carpet and hard floor before seeing how the Eureka J20 performed on its Quiet, Standard, Turbo, and Super Strong suction strengths. The lower settings didn't pick up anywhere near enough debris to make them worthwhile, either on carpet or hard floors.

The Turbo and Super Strong settings were much more capable of picking up the flour and biscuits to a satisfactory standard, although you’ll have to be prepared to put up with nearly 70dB of noise while it’s happening.

Eureka J20 robot vacuum on a carpet

(Image credit: Future)

After testing the core elements of vacuuming and mopping, I turned my attention to the amount of noise the device was making. This is important because the quieter the vacuum, the more likely users are going to be able to utilize it at the end of each day without the fear of interrupting a quiet night in.

The audio volume of the J20 increases from 60dB on its lowest suction to 70dB on its highest. This is comparable with Eureka’s other models, such as the E10s, which had an almost identical audio range. The audio levels are not particularly comfortable, especially if you’re trying to relax at the same time. I prefer to put the robot to work either while I’m out during the day or when I’m doing other jobs.

After performing a clean, the J20 will return to its base station and empty its contents. The advertised capacity of the base station receptacle is 75 days, a length of time that is obviously dependent upon your home and how much dirt needs cleaning. In reality, it will need emptying as regularly as any standard upright vacuum would.

Eureka J20 base station opened to show the dust bag

(Image credit: Future)

Eureka has always done a fantastic job of integrating state-of-the-art mapping and navigation technology into its robot vacuums. The same is true for its J20 model. Despite taking a while to map out our home and making a number of wrong turns in the process, the resulting map was incredibly accurate. Our rooms have a lot of table legs, which I thought would confuse the robot, but instead it gradually and methodically worked its way around.

The overall performance of the J20 among the best I have ever seen. It effectively picks up dirt, mops up spills, and requires very little human intervention to finish cleaning tasks.

  • Performance score: 4.5 out of 5

Eureka J20 robot vacuum review: app

  • Intuitive to use
  • Specific room and zone mapping
  • Ability to schedule cleans

Eureka has managed to create an app that is not only remarkably easy to use but also offers a lot of functionality. Having used the app with the Eureka E10s, I continued to be impressed by all that the app offers.

Downloading and installing the app was an absolute breeze. After connecting the vacuum, I proceeded to carry out an initial mapping of the space. The vacuum and app linked seamlessly to provide a usable scan of the house, including a map of scanned rooms. Each of these can be labelled for easier navigation and customization as well as the ability to set no-go or no-mop zones, perfect for carpeted floors.

Eureka E10s App

(Image credit: Future)

Eureka provides a number of different ways to get your space cleaned. The first is to select specific rooms on the map and hit the clean button. This is ideal if you know you have mess in a set number of rooms but don’t want to carry out a full clean. Alternatively, zones can be specified, which is perfect for cleaning those high-use areas.

By far the easiest and most hassle-free option is to set up scheduled cleans and let the vacuum just crack on with doing what it does best. The app lets you specify a time, a repeat schedule, and a number of cleaning cycles. Each scheduled clean can also include the rooms that you want cleaned.

I found all of these features to be incredibly easy to use but I would understand if someone less tech-savvy needed a little bit of help getting everything set up. There were also occasions when troubleshooting was required and if you weren’t able to work through these problems yourself, then I could see how it could become a little frustrating.

  • App score: 4.5 out of 5

Eureka J20 robot vacuum review: battery life

  • Battery lasts up to three hours
  • Takes around three to four hours to recharge

The 6,400mAh battery is advertised as lasting 180 minutes. This running time is only remotely achievable when used with the lowest level of suction power. You can expect this to reduce by as much as half when using the highest power setting.

Given the fact that this level of suction is required almost all the time, you’ll want to weigh up whether you’re happy with this battery performance. Measuring your space is a good start. I found the robot able to cover in the region of 750-850 square feet per charge.

Recharging the robot from empty takes around three to four hours, which is more than easily achieved between cleans. The robot is also intelligent enough to know when it needs a boost and will return to the base station accordingly.

  • Battery life score: 3.5 out of 5

Should you buy the Eureka J20 robot vacuum?

Buy it if...

You want a roller mop

The selling-point of the Eureka J20 is the mop that is mounted to a roller. This helps to ensure that fresh water is applied to each new stain, thereby improving the overall performance of the mop.

You want a self-emptying base

The J20 robot vacuum transfers all of its debris into the base station every time it returns. This reduces the number of times the main dustbin needs to be emptied.

You love great design

The J20 really looks the part. Every individual element has been expertly designed and crafted to provide a beautiful looking unit.

Don't buy it if...

You are on a budget

At €1,399, the Eureka J20 is far from affordable for most people. The benefit of paying this much money is that you’ll get to enjoy a range of premium features that are not available on cheaper alternatives.

You need a long battery life

The J20 provides a reasonable battery life but at the highest suction power, the battery does begin to struggle a little. If you have a particularly large home and want to complete it in one charge, you might run into some problems.

You want a tried and tested model

The J20 is a relatively new entry into the world of robot vacuums and despite the great features, it hasn’t built up a sufficient track record to make it one of the greats.

How I tested the Eureka J20 robot vacuum

  • Tested with several full cleans of my home
  • Used all vacuum and mopping settings
  • All floor types, including carpet and hardwood

My 600-foot home was perfect for testing the Eureka J20. The mix of carpets, hardwood floors, and a low-pile rug meant I could test all the features of this impressive robot vacuum. After setting it up and mapping the space, I endeavored to let the robot get on with its cleaning, independent of my involvement. There’s no use having a robot vacuum if you’re always going to have to intervene.

More specifically, I included a fine dust and larger debris test to check its vacuuming capabilities. The former was made up of crushed digestives and flour, with the latter consisting of oats. These helped me see how well the vacuum was able to handle different types of mess.

Read more about how we test

First reviewed: July 2024

Ecovacs Deebot N10 Plus review: good value but with some compromises
3:00 pm | August 15, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Ecovacs Deebot N10 Plus two-minute review

I’ve generally been a fan of Ecovacs robot vacuums, so I was a little nonplussed testing the Ecovacs Deebot N10 Plus. It’s not a bad vacuum by any means – its 4 out of 5 rating here should make that clear. It’s just that it’s much more stripped-down than a lot of other options out there, whether from Ecovacs or otherwise.

Some of the compromises made to keep the price down mean that it's hard to recommend this as one of the best robot vacuums for those working with a limited budget. Now, its cleaning prowess is pretty good as is its mopping capability. And, the fact that you have to remove the mopping pad if you only want to vacuum , then put it back on if you want to both vacuum and mop, is par for the course for something in this price range.

Ecovacs Deebot N10 Plus set up on a carpet

(Image credit: Future)

However, its operation is on the louder side, the robot vacuum gets stuck exiting its base station if it’s too close to any furniture, and its vacuuming prowess is not ideal if you’re trying to clean up an actual mess (I’ll elaborate on that later).

Still, it does share some characteristics of the best vacuum cleaners in this form factor, such as a long battery life and smart home features through Google Assistant or Alexa. It’s not bad for the price, and, being an Ecovacs product, you’re certain to find it with a pretty decent discount sooner or later.

Ecovacs Deebot N10 Plus specs

Ecovacs Deebot N10 Plus review: price & availability

  • List price: $649.99 / £499 / AU$999
  • Available: US, UK, and Australia

If you’re new to the world of robot vacuums with mopping capabilities, the Ecovacs Deebot N10 Plus’ list price of $649.99 / £499 / AU$999 may seem expensive. However, if you look at some of the more fully featured models we’ve reviewed, it becomes clear fairly quickly that this is actually a pretty good price.

Realistically, you’re going to have to pay $500 / £500+ for anything with mopping functionality. For example, the Shark AI Ultra 2-in-1 Robot Vacuum and Mop has an almost identical form factor, including a similar clip-on mopping pad, and will set you back just a little more with an MSRP of $699 (about £559 / AU$1,054). That said, the Deebot N10 Plus has a much better battery life, although it runs a little louder.

If you want an example of a more fully-featured model to really get an idea of the Deebot N10 Plus’ value (or you’re considering splurging), take a look at the Narwal Freo X Ultra. It’s much pricier at $1,399.99 / AU$ 2,299 (about £1,110), but it has double the suction power, quieter operation, and a clean and dirty water reservoir in the base station. The base station auto-fills the robot vacuum's water tank as well as self-emptying its dustbin, and it'll also wash and dry the mopping pads. Also worth noting is the fact that the mopping pads retract so that it can just vacuum carpeting areas and then vacuum and mop hard flooring without having to swap anything out, unlike the Ecovacs Deebot N10 Plus.

If you want to stay in the Ecovacs family but want to opt for a more expensive model, the Ecovacs Deebot T30S Combo is an impressive unit for $1,199.99 (about £950 / AU$1,800), but at the time of writing it's only available in the US.

  • Value for money score: 4.5 out of 5

Ecovacs Deebot N10 Plus review: design

  • Has two side brushes and a brush roll that gets tangled in hair
  • Mopping pad clips on
  • Base station needs a good amount of clearance

The Ecovacs Deebot N10 Plus, available only in all white, doesn’t really break any molds. The actual robot vacuum has two side brushes, which makes it much more effective at sweeping up debris at the edges of a room, an obvious improvement over the single side brush that a lot of models come with.

Underside of the Ecovacs Deebot N10 Plus

(Image credit: Future)

The brushroll underneath that actually picks everything up is easily accessible, thankfully, since it does collect hair easily and will need to be untangled regularly. That said, even when wrapped in hair, it still seems to get the job done.

Though this is a robot vacuum with mopping functionality, the Deebot N10 Plus requires a bit of manual labor that you won’t find on more expensive units. Not to make it sound like hard work because it’s not, but you have to clip on the mop pad when you want to utilize that feature, then you have to unclip it whenever you want to use it on carpeting. It will however avoid any kind of carpeting when the mop pad is in use. You also have to fill up the water reservoir in the vacuum itself regularly.

Everything included with the Ecovacs Deebot N10 Plus

(Image credit: Future)

In fact, I learned that lesson the hard way when I originally set up the base station in a room with carpeting and the Deebot N10 Plus would get stuck on the carpet every time it tried to run. While it’s not that much work, this is not the set-it-and-forget-it type of robot vacuum. Of course, that’s to be expected at this price point when you add in mopping.

Speaking of the base station, it’s kind of cute in its petite, somewhat slim design. It has just enough room for a dust bag, since it does have a self-emptying capability. The only other thing worth mentioning is that the bottom plate that the robot vacuum sits on when at rest is at an angle.

Ecovacs Deebot N10 Plus

(Image credit: Future)

And when you have the base station too close to a piece of furniture (a chair in my case), the robot vacuum will try to exit off to the side of that bottom plate instead of going straight back, which results in it getting stuck. It’s frustrating, but easily fixable if you give the base station a good amount of clearance on either side.

  • Design score: 4 out of 5

Ecovacs Deebot N10 Plus review: performance

  • Good for maintenance cleaning
  • Vacuuming gets to the edges, mopping does not
  • Runs a bit on the loud side

Most robot vacuums are great for keeping the daily buildup of dirt at bay, while not providing true deep cleaning. That’s certainly the case with the Ecovacs Deebot N10 Plus. You’re still going to need to deep clean from time to time, and you'll still need to grab a more traditional vacuum when dealing with unforeseen messes.

Ecovacs Deebot N10 Plus jammed up by hair

(Image credit: Future)

When vacuuming, for instance, the Deebot N10 Plus does a great job of keeping the floor clean, picking up dander and hair. As mentioned above, hair does get tangled in the brush roll, so you’ll have to clean that out from time to time. However, I didn’t find that that affected its ability to suction up debris.

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Ecovacs Deebot N10 Plus cleaning up cereal

Ecovacs Deebot N10 Plus cleaning up cereal (Image credit: Future)
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Ecovacs Deebot N10 Plus cleaning up seasoning

Ecovacs Deebot N10 Plus cleaning up seasoning (Image credit: Future)

I did also test this robot vacuum with a bunch of cereal and, while it managed to suck up a good amount of it, it didn’t get it all, seemingly not detecting that there was still debris on the floor. It did, at least, get edges.

Mopping is pretty good with its single mop pad that vibrates on the floor as it moves along, but again, you’re not going to get a deep clean – models I’ve tested with spinning mop pads seem to get a little deeper (they’re also twice the price usually). But it’s good enough. However, the mop pad, being in a static position, isn’t able to get to the edges of rooms the way the side brushes are.

Ecovacs Deebot N10 Plus mopping a hard floor

(Image credit: Future)

Be aware that you’re going to have to wash the mop pad every now and then as there’s no automatic cleaning on hand. Also of note is the fact that it runs a little bit on the loud side, registering around 65dB at full power.

  • Performance score: 4 out of 5

Ecovacs Deebot N10 Plus review: app

  • Straightforward in setup and use
  • Accurately maps and can save maps for multiple floors
  • Limited partitioning can be an issue for open floor plans

Whether it’s going through the setup or just running the Deebot N10 Plus remotely, the Ecovacs app is fairly straightforward to use. There are a small amount of additional settings you can work with, such as adjusting when it self-empties into the base station, or creating a schedule.

It’s worth noting that, unlike most apps I’ve used for robot vacuums, adjusting cleaning modes is hidden behind a “cleaning preference” button instead of being right on the front page. However, once you’ve pulled that page up, it follows the same format.

Ecovacs Deebot N10 Plus app screenshots

(Image credit: Future / Ecovacs)

Since I tend to get stuck on mapping features with these apps, I want to dig into that a little bit. Not only does the robot do a good job of mapping out the space, but the app will automatically break up what’s been mapped into rooms. On top of that, you can save different maps so that you can use the Deebot N10 Plus on different floors without having to remap when you move it.

Merging and dividing rooms in the app is easy, though it suffers from using a line tool for dividing, meaning that you’re limited in how much you can partition what it considers to be a single space. That can be an issue with those with open floor plans.

  • App score: 4.5 out of 5

Ecovacs Deebot N10 Plus review: battery life

  • Can last up to 300 minutes
  • Still plenty of battery life on highest settings

The battery life on hand here is pretty impressive as it lasts between 200 to 300 minutes (or three and a half to five hours) depending on the intensity of the cleaning mode and whether it’s also mopping. Since the Ecovacs Deebot N10 Plus uses a static mop pad for the mopping functionality, it doesn’t even seem to impact the battery life all that much.

Since it does have such a long battery life, it does take a while to charge back up: about six and a half hours. That can be a pain if you find yourself in a similar situation as I have, where the robot vacuum gets stuck on an area rug with tassels and runs down the battery trying to escape / waiting for rescue. That said, when I was faced with that situation, it still had some juice left unlike other robot vacuums that I’ve found in similar situations (and they all get stuck on tassels, too).

  • Battery score: 5 out of 5

Should you buy the Ecovacs Deebot N10 Plus?

Buy it if…

You have limited funds

When it comes to robot vacuums with mopping ability, the Ecovacs Deebot N10 Plus is about as affordable as it gets without going with an older generation model.

You want a robot vacuum that you can use on multiple floors

Since it can save multiple maps, you can use it on multiple floors without having to remap – a nice feature to have on hand.

You want something to just keep the daily dirt at bay

While not quite on par with the best robot vacuums in deep cleaning prowess, it's good for preventing dirt from building up on a day-to-day basis.

Don’t buy it if…

You want to set it and forget it

Yes, you can schedule cleanings and it has auto-empty. But, you have to remove the mop pad if you want it to go over carpeting and add it back on for mopping, not to mention you have to regularly fill the water reservoir on the robot vacuum itself.

You have a cramped space

While the Ecovacs Deebot N10 Plus’ base station is small, it needs a good amount of clearance to operate properly, otherwise you’ll be dealing with a robot vacuum that routinely gets stuck in its own base station.

Ecovacs Deebot N10 Plus review: also consider

Shark AI Ultra 2-in-1

While the Shark AI Ultra 2-in-1 may have disappointing battery life – it is an older model, after all –  it vacuums and mops very well. Of course, you do have to switch out the backplate when you want to vacuum your carpets. But it is a bit quieter in operation compared with the Deebot N10 Plus.

Read our full Shark AI Ultra 2-in-1 review

Narwal Freo X Ultra

The Narwal Freo X Ultra is among the pricier robot vacuums out there, but it’s absolutely packed with features including the ability to be used as a remote drone / security camera. It also comes with a fairly striking base station that could be its own conversation piece. It’s not the best at mopping the edges of a room, but it’s pretty powerful in its cleaning performance otherwise.

Read our full Narwal Freo X Ultra review

How I tested the Ecovacs Deebot N10 Plus

To test the Ecovacs Deebot N10 Plus, I used it for a couple of weeks to vacuum and mop the hardwood floors and carpeting in my house. I focused on how well the vacuum cleaned the edges of a room as well as around obstacles, not to mention pick up different sized debris. I also tested the features listed in the app, most notably the mapping.

Read more about how we test

First reviewed August 2024

Roborock S8 MaxV Ultra robot vacuum review
2:01 pm | July 30, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Roborock S8 MaxV Ultra: two-minute review

Launched July 2024, the Roborock S8 MaxV Ultra is a high-spec, feature-packed robot vacuum and mop with a self-empty base. For this model, Roborock has tweaked both its basic features to offer more efficient and effective cleaning, as well as adding fancier new bonus features. I put it to the test to see how it compares to the rest of today's best robot vacuums, and if it justifies its premium price tag.

Overall, I was impressed. In terms of cleaning, it did a very good job, delivering reliable suction and performing well in my tests with different sized debris. I found the mopping equally effective, with the extra side mop doing a good job of getting right up to the edges of rooms. 

There are a lot of different options to offer precision cleaning, and useful features like the ability to sense carpet and boost suction accordingly, and the fact the mop pad can raise up to 2cm off the ground so you don't end up with damp rugs if you go for for the mop-first option. The rubbery rollers are great at gripping hair and propelling it straight into the dust cup before it has a chance to tangle, although the same cannot be said for the roller axles. 

The base station offers automatic dust emptying and detergent dispensing, and will clean and dry the mop pads after every use, all of which mean less hands-on requirements from you. Mapping is accurate and fast, and the app is intuitive to use, making getting set up pretty speedy and straightforward.

The S8 MaxV Ultra is the first to feature Roborock's smart voice assistant, and while the chance to boss a robovac about is appealing, in practice I found it struggled to understand the most basic of commands. The extending side-brush designed to reach under furniture and into corners was equally unreliable. Like a shy turtle, it refused to emerge, even in scenarios when it was clearly needed.

Roborock S8 MaxV Ultra robot vacuum and mop

(Image credit: Future)

Roborock says that this robovac is able to intelligently identify 73 different common household objects to avoid, and if you ask it to, it'll even send you photos of these objects for you to approve. On test, results were mixed – it correctly identified some objects, although not every time it came across them, and it seemed to have a specific problem with socks. 

Another use for that on-board camera is to enable this robovac to embark on a 'pet patrol' while you're out. It'll find and photograph your pet, and you can even talk directly to it via the two-way mic.

Also in this range is the Roborock S8 Max Ultra (no 'V'). It's a little less powerful in terms of suction (8,000Pa vs 10,000Pa for the MaxV) and loses the intelligent voice assistant (although it does still have third-party voice control) and camera, which might appeal to those concerned about the privacy side of those features. It's also slightly cheaper. 

I'd recommend the S8 MaxV Ultra robovac to someone looking for a high-spec machine that can deliver precise cleaning, and will work equally well on hard floors and carpet. However, if you don't want all those extra features – and especially given some could still do with a little refining – there are cheaper, less fancy options that will work perfectly well for general use. That's the short version; read on for my full Roborock S8 MaxV Ultra review.

Roborock S8 MaxV Ultra review: price & availability

  • List price: $1,799.99 / £1,725 / AU$2,999 
  • Launched: July 2024

At list price, the Roborock S8 MaxV Ultra will set you back $1,799.99 in the US or AU$2,999 in Australia. In the UK, it's only available on Amazon at time of writing, at £1,725.63. This was the price provided by our Roborock contact, but it feels much more like a price that will fluctuate rather than an RRP.

While that price tag might make some wince, it's increasingly common for brands' range-topping robovac models to reach into the quadruple figures, and bear in mind too that anything that offers mopping and self-emptying on top of just vacuuming will be at the pricier end of the market, to start with. By way of comparison, the Roomba Combo 10 Max – another high-spec, self-empty robot vacuum and mop, launched in August 2024 – is $1,399 / £1,499. 

You are paying a premium for features like the new smart voice assistant, though. If you don't need such a high-spec model, there are plenty of cheaper options about that will serve most people's needs perfectly well. 

Robot vacuums often attract discounts around major sales events like the Black Friday deals, so it's worth keeping an eye out around then if it suits when you need to buy.

  • Value for money score: 3.5 out of 5

Roborock S8 MaxV Ultra specs

Roborock S8 MaxV Ultra review: design & features

  • Sleek design with matte and shiny plastic
  • On-board voice assistant, mics and camera
  • Chunky but smart-looking dock with water reservoirs and auto-empty

The Roborock S8 MaxV Ultra's body is a combination of matte and shiny plastic. That combination of textures is more noticeable on the black version, rather than the white I tested, but the overall look is still smart and stylish. On top are three multifunctional buttons: a power button, a mop button and a home button. However, more likely you won't use these buttons at all, but instead will use the companion app or your voice to set the Roborock S8 MaxV Ultra about its tasks. At the back are your charging contacts, plus ports for water to go in, and dirty water and dust to come out.

At the front of the robovac you'll find an RGB camera, 3D light sensors and an LED headlight for illuminating the way in dark rooms. In the centre, there's a raised puck, protected with a bump sensor, and housing the LiDAR and microphones for the voice assistant. This is Roborock's first voice assistant. You wake it by saying 'Hello Rocky', and it's designed to respond to a wide variety of commands: Start cleaning, Skip here, Empty the dustbin, Pause, Vacuum harder, Mop softer, Clean the living room, and so on. 

Roborock S8 MaxV Ultra robot vacuum and mop

The onboard dust bin is on the smaller side (Image credit: Future)

If you ask it to, the onboard camera will take photos of the objects that it has identified and elected to avoid. You can send it out to find and photograph your pet, and you can also conduct remote conversations with said pet via the microphones. (Sadly, I am lacking a pet to spy on / remotely harass, so wasn't able to test these features for my review.)

The addition of the camera and mics will be welcome to some, but perhaps not the most privacy-conscious of you. Note that while the mics are active by default, they can be switched off. The camera is not switched on as standard, and it's very difficult to activate accidentally as it requires manual pressing of the three buttons on the robot itself (rather than just an in-app toggle), and you also need to set up a password pattern.

If you don't want a robot that has an onboard RGB camera and microphones, the cheaper S8 Max Ultra version lacks the voice assistant and swaps the RGB camera for reactive 3D.

Roborock S8 MaxV Ultra robot vacuum and mop

On the robovac's underside you'll find the mops, rollers and various sensors (Image credit: Future)

The shiny panel on the top can be lifted off (it's magnetic, which feels like an elegant solution) to reveal a Wi-Fi indicator light and reset button, plus a 270ml dustbin and washable paper filter, and a 100ml water tank. You won't need to access this bit too often, because it's all self-emptying, but on occasion you may want to get in there to clean the filter.  

A note for those with bigger homes: the onboard dustbin is on the small side. You can increase empty frequency, but minimum duration is after 30 minutes of cleaning, so if you have high dirt buildup, this might not suffice. The same goes for the onboard water tank. 

Roborock S8 MaxV Ultra robot vacuum and mop

The rubbery rollers are designed to grip hair and dirt (Image credit: Future)

Flip your Roborock S8 MaxV Ultra over and you'll find the dual rollers. These are similar to those on previous Roborocks, made from a rubbery ridged material designed to grip hair and debris efficiently, without getting clogged or tangled. 

Corners and room edges are notoriously tricky for robovacs to tackle, but Roborock's approach is to add a spinning FlexiArm that reaches out, ET-style, when the model senses it's approaching a corner or some low furniture. It's designed to assist the vacuuming process by flicking debris in the corners and edges of rooms into the path of the vacuum. This is listed as being unique to Roborock, but it's actually an approach utilized by Dreame in its X40 Ultra (review in progress).

Roborock S8 MaxV Ultra robot vacuum and mop

This side brush extends to flick dirt from the corners of rooms (Image credit: Future)

The main mop is a little smaller than found on previous Roborocks (another potential down-side for those with bigger homes) and sits on top of two vibrating plates that create the scrubbing motion – these vibrate at 4,000 times per minute, which is quite a difficult metric to visualize, but certainly faster than I could do it manually. The mop pad can lift a generous 2cm off the floor when going over carpeted areas, and if you activate the automatic re-mopping feature in the Roborock app, it'll go over very dirty areas again.

Note: if your priority is mopping, you'd perhaps be better off with the Roborock Qrevo Master, which has dual spinning mops instead.

Roborock S8 MaxV Ultra robot vacuum and mop

The mop pad lifts up but doesn't detach entirely (Image credit: Future)

The mop pad is attached at one side, so while you can pull the Velcro-ed on bit to see the plates beneath, you can't remove it entirely. This seems like an odd decision, because it prevents you from, for example, putting it in the washing machine, if you wanted a more thorough clean. 

There's also a spinning side mop – a new addition with the Roborock S8 MaxV Ultra, designed to enable you to mop closer to your baseboards. Within 1.68mm of the edge of your room, to be precise. The mop has its own dedicated water outlet, but it is fixed in place rather than extending when it senses the edges of rooms, like the FlexiArm does. 

Finally, underneath the robovac is a set of cliff sensors to prevent your robovac from throwing itself down the stairs, plus a carpet detection sensor so it knows not to try and mop there.

Roborock S8 MaxV Ultra robot vacuum and mop

The dock is bulky but still looks smart (Image credit: Future)

Moving on to the dock. Note that this needs to sit on a hard, flat floor (the instructions suggest wood, tile or concrete) and obviously it also needs to be near a power outlet, too. Although it's still quite chunky – unavoidable with self-emptying, mop-and-vac models – the design has been streamlined compared to previous Roborock robovacs, with the various reservoirs hidden behind covers. 

The dock houses a 4L clean water reservoir, with a silver ion block designed to discourage the growth of bacteria. New to this model is a separate detergent compartment, which distributes your floor cleaner evenly and removes the need for guesswork when premixing your cleaning solution. There's a 3.5L dirty water tank and a 2.5L dust bag. 

Roborock S8 MaxV Ultra robot vacuum and mop

An in-dock dust bag contains up to 2.5L of debris (Image credit: Future)

Within the dock you'll find a spinning brush roller for cleaning the mop. It uses hot water (Roborock says up to 60C) to sterilize and remove grease from the mop pads, and heated air to dry. While the mop is being washed, there's a sensor to detect how dirty the pad is, and extend cleaning time if required. There are also different cleaning intensity options you can choose manually. 

You will need to refill the water tank manually. If you want to avoid that, there is a version that comes with a refill and drainage system. Be aware that this will require you to plumb in the base station, meaning you won't be able to move it. 

  • Design score: 4.5 out of 5

Roborock S8 MaxV Ultra review: performance

  • Overall, strong mopping and vacuuming performance
  • Decent obstacle avoidance, but did still get tangled in cables
  • Voice commands unreliable

Let's start with vacuuming performance. The MaxV Ultra promises extreme suction. Figuring out how to tell how much suction a vacuum cleaner has is easier said than done, but here it's measured in Pascal, and the MaxV Ultra has 10,000Pa of it – which Roborock says is 'industry leading', but the Deebot T30S Combo actually offers 11,000Pa on max mode. It's still very sucky though. 

Generally, I found this robovac delivered a decent clean. There are sensors to detect when the robovac is on carpet and increase suction accordingly, and I found this feature worked reliably during my review period – I could hear the suction amping up when the robot trundled onto soft flooring in my home. 

Roborock S8 MaxV Ultra robot vacuum and mop

There are lots of options in the app to tweak your cleaning routine (Image credit: Future)

There are quite a few vacuuming options to cater for different cleaning needs and preferences. You can opt for a deep clean, where the carpets are vacuumed twice to form a checkered pattern, or Carpet First Mode if you want the robovac to tackle carpets first, before it does any mopping, so the mop pad will be dry for this part of the clean (the mop pads do lift when the vac is on carpet; it's just as a backup). You can also set it to boost suction power when navigating around pet supplies.

To test fine debris pickup, I sprinkled cornflour on my medium-pile carpet. It picked up the surface dust but nothing more ingrained. I had similar results from my large-debris test – the robovac got most of the oats sprinkled on my carpet, but left a few. So not perfect, but still very acceptable. This was after just one pass – it is possible to instruct the robovac to do a more thorough clean. 

Roborock S8 MaxV Ultra robot vacuum and mop

The results of our oats test (left) and flour test (right) after one pass (Image credit: Future)

The extending side brushes, however, could be improved. I have radiators that sit slightly too low for the robovac to get under them, but the spinning side brush did not extend to clean these areas – particularly unfortunate, as dust often collects here. I saw another review from someone who had the same issue with low-sitting cabinets. I also found that pickup on the corners of rooms wasn't great – the robovac doesn't really linger long enough for the extending brush to do its work, often leaving debris.

Roborock S8 MaxV Ultra robot vacuum and mop

Hair got tangled in the side brush and roller axles (Image credit: Future)

Roborock promises a 99.5% hair pickup rate in carpet mode. I have long hair, and rollers did a great job of tackling this on the carpet; filtering it straight into the dustbin rather than letting it tangle around the rollers. However, I did find hair got tangled on both the axles of the rollers and the extending side brush, the former of which was particularly tricky to remove. 

Looking for the best robot vacuum for pet hair? I think this would be a good shout, with the combination of powerful suction and those grippy rollers. However, the small onboard bin might prove problematic if you have a pet that sheds a lot. 

Moving on to mopping. Again, I was impressed. I found the mopping effective, with the robovac tackling both wet spills (coffee) and sticky spills (dried on honey) effectively. The hot mop cleaning also seems to work well, with minimal stains left on the mop pads even after cleaning the coffee. 

Navigation is excellent, as I'd expect from this brand. The Roborock S8 MaxV Ultra mapped my flat quickly and accurately, making setup nice and straightforward. It's smart enough to recognize which room it's in and promises to be able to identify 73 objects, including pet waste, shoes and mirrors (this last one has consistently been an issue for robovac owners with floor mirrors in the past, so is a welcome addition here).

Roborock S8 MaxV Ultra robot vacuum and mop

This robovac can recognize objects to avoid (Image credit: Future)

On test, I found object avoidance was a little inconsistent. I left a sock (black) and a cable (white) on my light grey carpet. The Roborock S8 MaxV Ultra tried its very best to vacuum up the sock. And while it successfully identified and avoided the cable (providing a snapshot for me to approve in the app – shown above), it then went on to repeatedly got stuck on cables during general cleaning, needing manual rescuing. 

Note that if you activate Pet Mode, the robot will exercise more caution when avoiding obstacles – so it'll be less likely to hoover up your cat, but might also provide a slightly less comprehensive clean as a result (your choice). 

I also found the voice assistant to be unreliable. This robovac frequently failed to understand basic commands, included in the list of approved commands ('Return to dock', 'Mop here'). Not that it should matter, but I don't have what might be considered a 'challenging accent', so I'm a little baffled as to why it struggled to understand me.

Roborock is known to have one of the best robot vacuum apps, and the app for the S8 MaxV Ultra didn't disappoint. It's well-designed, fairly intuitive to use, and does a good job of organizing all the many different controls it needs to offer. However, if you're new to robot vacuums, you may still find it a little overwhelming and confusing. 

  • Performance score: 4 out of 5

Should you buy the Roborock S8 MaxV Ultra?

Buy it if...

Don't buy it if...

How I tested the Roborock S8 MaxV Ultra

  • I used this as my main vacuum for 3 weeks
  • I tested all the different modes and features
  • I ran specific cleaning tests using different types of spillages

For my Roborock S8 MaxV Ultra review, I used this robovac as my main vacuum cleaner for three weeks to gain an idea of how it performs on a day-to-day basis, including how easy it is to control and how good it is at cleaning in general. I tried out all the different functions I was able to, as well as running a series of specific tests to assess cleaning powers. These included seeing how well the mop coped with wet and dried-on sticky stains, and if the vacuum could handle large and small debris. I scattered common objects like socks and cables on my floor to assess the reliability of its obstacle avoidance features. I measured my findings against our experiences with other robot vacuums, and the Roborock's own claims about this vacuum's performance. 

Read more about how we test

First reviewed July 2024

Eufy X10 Pro Omni review: powerful robotic vacuum with a great app
2:00 pm | July 21, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Eufy X10 Pro Omni review: two-minute review

The Eufy X10 Pro Omni is a quality robotic vacuum and mop. It has excellent suction power, while also being pleasantly quiet in all but its most powerful setting, navigates around obstacles very well indeed, and even reports back with photos of objects it has avoided. The mopping system is especially good, with two rotating pads that press down onto the floor with 2.2lbs of pressure and spin at 180rpm. The result is a top-notch clean with no puddles or streaking.

The base station is larger than some others, including that of the Eufy X8 Pro, but is nicely designed and houses tanks for both clean and empty water for the mop. The robot's navigation system uses a camera and LiDAR to precisely map your home and quickly creates a floor plan that can be edited in the Eufy Clean app – it's then easy to name rooms and create no-go or no-mop zones.

Eufy X10 Pro Omni

The Eufy X10 Pro cleaning a wooden floor (Image credit: Future)

As with other Eufy robots, the X10 can struggle to climb over larger doorway thresholds. This in itself isn't a major problem, but the issue is how the robot sometimes manages (more often than not, to be fair), yet sometimes fails. Some adjustments to your thresholds might be required if your floors are particularly uneven.

Overall, the X10 Pro Omni is a high-end robotic vacuum with excellent performance, especially when it comes to mopping hard floors. The base station is large, but offers a complete, hands-off cleaning experience.

Eufy X10 Pro Omni review: price & availability

  • List price: $799.99 / £799 / AU$1,699.95
  • Availability: Available now

The X10 Pro Omni sits above the Eufy X8 Pro but below its new flagship, the Eufy Omni S1 Pro. At $800 / £800 it's a little more expensive than the X9, but falls comfortably below the S1, to the tune of over $500 / £500. The X10 Pro Omni’s list price is also comfortably below that of the four-figure Roomba Combo J9+.

Splashing out a four-figure sum on a robotic vacuum might sound absurd – especially when entry-level models start below $300 – but such figures have quickly become table stakes, and at $800 the X10 Pro Omni feels like fairly good value. Especially when the new S1, which is also a robotic vacuum and mop with self-emptying of both its dustbin and water tank, costs a whopping $1,500.

  • Value for money score: 4.5 out of 5

Eufy X10 Pro Omni review: design

  • D-shaped vacuum with single side brush
  • Two rotating mops
  • Charge station empties bin and water tank

The Eufy X10 Pro Omni is a D-shaped robotic vacuum with a roller brush and two spinning mops underneath, plus a single rotating brush on its side for flicking dirt out from the corners of your room. When in use, the two mops push down with a force of 2.2lbs (1kg) and spin at 180rpm to scrub dirt away from hard floors.

The robot’s vision system includes LiDAR technology, so it can see just as well at night as it can during the day, and the mops automatically lift when it drives onto carpets to avoid getting them wet. A specially designed comb is intended to automatically remove hair from the roller brush, preventing it from getting tangled up.

Eufy X10 Pro Omni

The base station of the Eufy X10 Pro Omni (Image credit: Future)

A base station is included and charges the robot and also empties the dustbin, dries the mops with warm air and swaps out the robot’s dirty water for clean. Eufy says the base station's 2.5-liter dust bag only needs replacing every two months, based on a three-person household without pets, or 45 days with one pet and 30 days with two. It also states that the 3-liter water tank provides enough water to mop a 1,500-2,000sqft home two or three times.

Everything feels well made and it’s easy to get the robot set up and ready for its first clean. The base station isn’t particularly attractive – and it's also quite large. That said, I prefer the X10’s simple design over the transparent, glowing water tanks of the Eufy S1 Pro Omni.

The base station measures 18.1in (460mm) tall, but requires an extra 13.7in (350mm) above that to access the dustbin and water tanks. The station is 14.4in (366mm) wide and 18.9in (480mm) deep, including the ramp used by the robot to drive into its charging dock. The robot itself is 4.47in (113.5mm) tall, including the sensor housing, and has a footprint of 12.87 x 13.9inc (327 x 353mm).

As ever with Eufy robots, the base station needs about 20in (50cm) of free space either side, so it can drive up against the wall, and 59in (150cm) in front, where it needs space to drive out from the charger and orient itself before each clean. In reality, you can get away with placing the charge dock in the corner of a room, right next to a wall. The robot still works just fine, but won’t be able to clean between the station and the wall.

Eufy X10 Pro Omni

The underside of the Eufy, showing the mops and roller brush (Image credit: Future)

Lastly, the robot’s dust bin is easily accessible by opening the lid (which is held closed with magnets) and pulling it out. From there you can retrieve any debris that's got stuck and access the filter, which requires occasional cleaning. Water is automatically fed in and out of the robot when docked at the base station, so there’s no removable tank (as there is with the cheaper Eufy X8), and the mop pads can be removed to be cleaned and eventually replaced.

Eufy X10 Pro Omni

The robot parked and charging in its base station (Image credit: Future)
  • Design score: 4.5 out of 5 

Eufy X10 Pro Omni review: performance

  • Intelligent navigation
  • Scales uneven thresholds (most of the time)
  • Excellent cleaning performance

Before I tested the X10 with a set of specific tasks, I used the robot for a couple of weeks as any regular customer would. This included setting it up in my kitchen and using it to periodically clean individual rooms, along with the occasional whole-home deep clean.

Right away, the X10 impressed. The robot quickly and accurately mapped my apartment during its first exploratory clean, using the LiDAR sensor to work out where all the walls and furniture were, and even splitting the floor plan into rooms. I then used the app to name each room and set a no-go zone under the sofa, since there’s so much stuff back there I’m always worried about robotic vacuums getting stuck. The X10 never did, but I’d rather it doesn’t try picking a fight with the random DIY tools, paints cans and pieces of wood from our recent kitchen installation still lurking under there.

I also initially set no-mop zones for the carpeted bedroom and a large rug in the lounge, but soon learned to trust the X10’s ability to spot the difference between hard floors, carpets and rugs. A couple of weeks later, and it hasn’t once tried to inadvertently mop the carpet.

I’ve also been impressed with the robot’s navigation, and how it stops instantly if something gets in its way. Step in front of it and it stops on a dime, before quickly working out an alternative route. It’s also good at climbing over uneven doorway thresholds. Eufy’s newer and far more expensive S1 Pro Omni really struggled with thresholds and climbing from exposed floorboards to carpet; so much so that it sometimes completely failed to enter certain rooms.

Eufy X10 Pro Omni

The Eufy X8 Pro has four suction levels for carpet and hard floor (Image credit: Future)

The X10 is far better in this regard, but was still inconsistent in its ability to clear raised thresholds. When tasked with a whole-home clean it would manage just fine, but when asked to clean only the kitchen it would drive down onto the floorboards of the hallway, then repeatedly fail to climb back over the circa-2cm threshold. Sometimes it would succeed, only to drive back down and get stuck again.

As with the S1, I wouldn’t mind if the robot accepted defeat and admitted failure every time, but instead its ability to clear the threshold is inconsistent.

The vacuuming performance felt about on par with the S1, especially when turned up to Turbo or Max settings. While a fair bit louder than the Quiet and Standard modes, the more powerful settings produced a deep clean, reliably sucking debris, dust, hair and fluff out of carpets. I also found it works best when configured to vacuum each room twice with either the Standard or Deep intensity setting. I would say the X10’s vacuum performance is about on par with my Dyson V10, and I was especially impressed with its ability to pull fluff and hair out of carpet. That said, the Dyson still picked up some extra dust and hair when used right after the X10 had completed a job at maximum suction.

Eufy X10 Pro Omni

The mops press down with a force of 2.2 lbs and spin at 180 rpm (Image credit: Future)

You’ll also still need a manual vacuum for areas that robots like the X10 simply can’t reach, such as tight gaps between furniture and the stairs. As ever, these robots are great for light, frequent cleans – and free up a nice chunk of your time in the process – but can’t replace a manual vacuum entirely.

I found a single pass with the Fast setting is fine for a quick daily clean, and I can see this working great for little-used spare bedrooms. But for my one-bed flat, where every room is used frequently, a more intensive clean works best. I also found it did a great job of avoiding all manner of obstacles. Eufy says the robot can recognize over 100 types of objects, from toys and cables, to clothes and the all-important pet mess. However, during one clean it mistook a small plant pot for a bin and a stray sock for a shoe. It also labeled a fireplace hearth as a "base" and steered well clear of it, missing a patch of carpet in the process.

The X10’s mopping performance is particularly good, thanks to how the mops press down and spin quickly. This is far more effective than the static mopping pad of the Eufy Clean X8 Pro, which is simply dragged around. The X10 gives hard floors a proper clean, and I like how it drives in a pattern that ensures the mops, which are at the rear of the robot, are pushed into corners and up against the walls at every opportunity.

Eufy X10 Pro Omni

The X10's large base station houses a dust bag and tanks for clean and dirty water  (Image credit: Future)

Now for the specific tests, where flour, biscuit crumbs and oats are used to see how robotic vacuums perform in controlled conditions. First, I combine flour with biscuit crumbs and sprinkle the mix on a patch of hard floor, then ask the X10 to clean that area with its least powerful suction setting, which I recorded at about 62 decibels.

The X10 did an okay job, and took just a couple of minutes to vacuum the whole kitchen, but missed a few obvious patches of crumb mix. I tried again, this time using Standard suction (64dB) and with it set to clean the same area twice instead of once. I’ve found from other vacuum reviews that this makes a huge difference, as debris flicked around on the first pass is often collected on the second. The result this time was better, but some debris remained. 

Finally, switching up to Turbo suction (66dB) and enabling deep cleaning, where it drives a more thorough route across each room, completely cleared the crumb mix and left the floor perfectly clean. As for other sounds, the vacuum briefly hit a rather loud 82dB while emptying its bin into the base station, then settled down to 62dB for a minute to clean the mop, and a barely audible 42dB while the mop was dried with hot air.

I then performed the same test on carpet and saw similar results. The less powerful suction modes are best for frequent, light cleans of lesser-used parts of your home (like the spare bedrooms), while the more powerful settings work great in higher-traffic areas or for spills. I was again impressed with how well the X10 sucks debris out of carpet.

Eufy X10 Pro Omni

Three buttons on the top can be used for manual control (Image credit: Future)

I was less impressed by how it handled larger debris. Like other robot vacuums, it had a habit of flicking oats around the room instead of collecting them up. The rotating brush does a decent job at collecting dust and hair, but fails to pull larger debris, like the oats, away from the edges of a floor and into the robot’s path. Instead it often does the opposite, pushing debris into the corners and up against furniture where it is more difficult to reach, especially on floors where the carpet slopes downwards at the edges.

Larger debris like this requires maximum suction, as even Turbo mode struggled to pick everything up – not including the oats flicked to the corners of the room. As ever, the conclusion is that robotic vacuums are great for simple cleaning but can’t match a manual vacuum for clearing up specific spillages.

Finally, I tested the mopping function by spilling a sugary drink and some hot sauce on a wooden floor and leaving the mess to dry. I set the robot to mop the kitchen and it did a fantastic job, completely removing the stains and using just the right amount of water to clean the floor without leaving any streaks or puddles. It then took just a minute or so to clean the mop, and spent a couple of hours drying them. As with the Eufy S1, the X10’s mopping function is flawless, and far better than the static mop of the X8.

  • Performance score: 4 out of 5 

Eufy X10 Pro Omni review: app

  • Easy to use
  • Lots of configuration available
  • Handy pre-set cleaning scenarios

Just like the X8 and S1, the X10 is controlled by the Eufy Clean smartphone app for iOS and Android. It’s one of the better smart home companion apps I’ve used, thanks to it being intuitive and easy to use, but with lots of customization available to those who want it.

Such configurability includes setting the X10 Pro Omni to clean whichever rooms you want, however you like. For example, you can ask it to vacuum and mop the kitchen with deep intensity, Turbo suction and medium water usage, and for it to make two passes on each stage of the clean, then head into the lounge and do a standard vacuum.

I especially like how you can create shortcut icons for specific cleaning scenarios. For example, you can create a scenario called Post-Meal Clean, where the robot will perform a quick, low-intensity clean of your kitchen (or whichever bit of floor space you want) with just a tap. There are also scenarios for deep or daily cleans for the whole home, and you can make your own too.

Eufy Clean app

(Image credit: Future)

It’s also easy to split your home map up into sections and name each room accordingly, and to create no-go or no-mop zones to stop the robot doing anything wrong. The Eufy Labs section includes a couple of experimental features, including one called Smart Track Cleaning, where pressing the robot’s front bumper with your foot for three seconds turns it on and has it follow you, cleaning as it goes.

Lastly, the app can be used to manually control base station functions. This is handy for if you’ve had to pick the robot up and return it to its charger for whatever reason, or if you have disrupted its cleaning routine. With a couple of taps it’s easy to have the station empty the robot’s dustbin and wash then dry the mops – which it does very effectively by blowing them with air heated to 45C for around two hours.

  • App score: 5 out of 5 

Should you buy the Eufy X10 Pro Omni?

Buy it if… 

Don’t buy it if… 

How I tested the Eufy Clean X10 Pro Omni

I set up the X10 Pro Omni and used it as my only vacuum and mop for a couple of weeks. During this time I let it create a map of my own, then named rooms and created no-go and no-mop zones.

I then experimented with all of the various vacuuming and mopping modes, before conducting several specific tests to learn exactly how well each mode performs, and how buyers can get the most out of their robot.

Read more about how we test

First reviewed July 2024

Narwal Freo X Ultra robot vacuum review: almost great but with one big flaw
4:41 pm | July 17, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Tags: , , | Comments: Off

Narwal Freo X Ultra robot vacuum two-minute review

If you have cash to splurge, the Narwal Freo X Ultra is an easy robot vacuum to recommend. That is, if your space isn’t an open floor plan. One of the main issues that I come across with a lot of the up-and-coming competition vying for best robot vacuum status is that they come with all sorts of interesting, cutting edge features and functionalities – and that’s certainly the case here – but somewhere along the line, they drop the ball on something fundamental.

And more often than not, that issue relies on how the app differentiates, or allows you to differentiate, between different rooms. In fact, if you look at most of my recent reviews, they all seem to have an issue with this whereas I didn’t have this issue with the mid-range Shark 2-in-1 robot vacuum I reviewed over a year ago.

Still, I’m not discounting the Narwal Freo X Ultra. I said it was an easy robot to recommend, after all. In fact, the only other real issue with it is that it’s pricey. In fact, if you don’t have an open floor plan, you might find it to be the best vacuum cleaner for your needs. It does a fantastic job of vacuuming and mopping, and, unlike most other models, comes with actual cleaning solution.

The Narwal Freo X Ultra going to work

(Image credit: Future)

On top of that, it has an unusual space-age look that makes it a bit more attractive, or at least striking, compared with many of the other robot vacuums that come with a large base station in tow. So, anyone with an open floor plan, either skip this robot vacuum or be prepared to just run it throughout your whole space every time. Everyone else with the cash for it, you’ll be happy with the Narwal Freo X Ultra.

Narwal Freo X Ultra robot vacuum review: specs

Narwal Freo X Ultra robot vacuum: price & availability

  • List price: $1,399.99 / AU$ 2,299.00 (about £1,110)
  • Available in the US and Australia

The Narwal Freo X Ultra is expensive. There’s no way around that. Sure, it might have some interesting incremental improvements over other models that come with a base station – it has two side brushes instead of one, it comes with cleaning solution, it washes and dries its own mop pads, and so on. But a lot of the models in this price range can do the same. so spending $1,399.99 / AU$ 2,299 (about £1,110) on this robot vacuum doesn’t necessarily offer the best value out there.

The Ecovacs Deebot T30 S Combo I recently reviewed does most of that and comes with a handheld vacuum, though it skips the cleaning solution and the second side brush (more on why that’s important later), and does a slightly better job of mopping. And it’s just a little cheaper at  $1,199.99 (about £950 / AU$1,800), although it’s only available in the US at the moment.

You can spend even less on something like the more price-conscious and almost as fully-featured Yeedi Cube, approximately $699 (about £559 / about AU$1,054). Of course, that robot vacuum can’t manage edges nearly as well as the Narwal Freo X Ultra. If you want to push your deep cleaning as far as possible, that feature alone is worth the extra cost.

  • Value score: 3.5 out of 5

Narwal Freo X Ultra robot vacuum review: design

  • Robot vacuum has two side brushes instead of the usual one
  • Base station comes with LED panel for easy control
  • Comes with cleaning solution

The Narwal Freo X Ultra robot vacuum comes with a few design features that set it apart from the rest. To start, if you’re looking at just the robot vacuum itself, it comes with two side brushes instead of the typical one along with the two mop pads. Both mop pads lift up off the ground when just vacuuming, and the brush roll for sucking everything into its dustbin is made so that hair won’t get tangled around it.

Underside of the Narwal Freo X Ultra

(Image credit: Future)

The base station has a sleeker look than most, offering a deeper cavity for the robot vacuum so that the unit is completely engulfed when at rest. In my opinion, it has a bit of a space-age aesthetic.

But it differs from other high-end base stations in more than just looks. For starters it'll wash and dry mop pads automatically. Then there’s a small, round LED panel on top that offers some control without having to whip out your phone or push a button on the robot vacuum itself. Just a press and off it goes to vacuum or mop. This panel also comes with a child-lock feature, which is nifty.

Everything included with the Narwal Freo X Ultra

(Image credit: Future)

Probably even more important, hidden inside where the clean water tank resides is an area to put cleaning solution, which Narwal has thoughtfully included. If you do buy the Narwal Freo X Ultra, however, note that the cleaning solution container is inside the dirty water reservoir – something that’s not mentioned anywhere in the literature and I don’t make a habit of checking the dirty water reservoir until I need to empty it. 

Narwal Freo X Ultra's water reservoirs

(Image credit: Future)

Regardless, it’s a nice feature that most robot vacuums seem to skip, going with just water to mop your floors. While I’ve had good results with those other robot vacuums with mops, I appreciate the ability to use actual cleaning solution on my floors to clean them.

  • Design score: 4.5 out of 5

Narwal Freo X Ultra robot vacuum review: performance

  • Excellent vacuuming, especially with edges
  • Almost as good mopping, though not as good with edges
  • Can take a long time since it washes its mop pads frequently

I may have come on a bit strong at the beginning of this review about the Narwal Freo X Ultra, but I can’t fault its performance one bit. It has multiple levels of vacuuming and mopping at its disposal, and can handle both hard flooring and carpeting.

When vacuuming, it’s able to get dust and debris just fine, but it’s also able to scoop up larger bits as well. I actually threw a handful of cheerios right in front of it to test. Some of them were scooped by a certain French Bulldog, but everything that was in its path was swept up in a single pass, probably thanks to its 8200 PA of suction power. Likewise, after running this robot vacuum, I don’t see any remnants left.

Narwal Freo X Ultra cleaning edges

(Image credit: Future)

That includes the edges. Since it has side brushes on both sides and they stick out a bit more than I’ve seen on other robot vacuums, it’s able to sweep up debris on the edges of a room.

Its ability to avoid objects is pretty good. I haven’t seen it have any issues with anything other than cables and cords, which is kryptonite for every single robot vacuum I’ve encountered. Essentially, it’s as good as it’s going to get with a robot vacuum – it even avoids the dogs.

Narwal Freo X Ultra mopping a floor, watched by a dog

(Image credit: Future)

The mopping performance is almost as good. While I can’t confirm that it actually uses more pressure with its mop pads than other robot vacuums, it does an efficient job cleaning up stains and anything sticky. Besides using this robot vacuum to clean up after a couple of French Bulldogs who like to track in all sorts of stuff, I also poured a bunch of soy sauce in front of it (not to worry, it was the low-sodium stuff). It took about two passes to completely pick it all up. Plus, the floor didn’t smell like soy sauce after. This might be due to that cleaning solution that Narwal included.

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Narwal Freo X Ultra cleaning a soy sauce spill

Narwal Freo X Ultra cleaning a soy sauce spill (Image credit: Future)
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Results of Narwal Freo X Ultra cleaning a soy sauce spill

Narwal Freo X Ultra cleaning a soy sauce spill (Image credit: Future)

Where the mopping is not quite as good is on edges. Since this model doesn’t have one of those mop pads that extends out, it relies on the robot vacuum to angle itself in a way that the mop pad gets to the edges and corners of a room. However, I regularly saw that it didn’t quite get to those edges as it should.

While I was happy with the way the Narwal Freo X Ultra cleaned, it did take a long time as it regularly went back to the base station to wash those mop pads. Not that that’s a bad thing, though; just something to bear in mind.

  • Performance score: 4.5 out of 5

Narwal Freo X Ultra robot vacuum review: app

  • App is intuitive to use
  • Separating rooms in mapping is impossible in certain situations
  • Seems to have a mind of its own when trying to clean only certain areas

My biggest hangup with the Narwal Freo X is going to be here. First, however, I do want to mention that the app in general is intuitive and easy to use. Pulling up the menu to adjust vacuuming or mopping strength is a breeze, and it’s just as easy to create a schedule to have it clean on its own. In fact, adjusting all sorts of settings for the robot vacuum and the base station, such as drying intensity, is straightforward.

Where I have issues is in using the map. The robot vacuum does a fine job actually mapping the necessary space, but Narwal decided to make it so that you have to use a line tool when separating the space into different rooms. Just like every other app that does this, you can’t use one line to go across another, meaning I basically can’t separate the four rooms that make up the accessible space on the ground floor into those four rooms.

Narwal Freo X Ultra app screenshots

(Image credit: Future)

My workaround is to cut the space into two rooms so that I can just clean half if I need a more localized cleaning. My issue here as that, while the Narwal Freo X Ultra did a fine job cleaning that half of the space, or what I designated as “room one,” it decided that after it finished cleaning “room one” that it would continue to clean everything, meaning I and my family had to spend another two hours listening to it slowly mop its way back and forth.

When I run the Narwal Freo X Ultra, as well as the other robot vacuums that suffer similar issues, I end up just running it over my entire space.

  • App score: 3 out of 5

Narwal Freo X Ultra robot vacuum review: battery life

  • 210 minute battery life
  • Due to the way it runs, you won’t see it run out of battery

The battery life on the Narwal Freo X Ultra is advertised as 210 minutes, but I haven't managed to run it for 210 minutes straight as it regularly returns to the base station to empty its contents and wash its mop pads. However I have seen it go for three hours without any issues or needing to stop for a significant time to charge.

Narwal Freo X Ultra at rest in its base station

(Image credit: Future)

The only time I’ve really experienced it running out of battery is just like I have with any other robot vacuum, in that it gets stuck somewhere for a few hours while I’m not around, and needs to be returned to the base station to charge back up.

  • Battery score: 4 out of 5

Should you buy the Narwal Freo X Ultra robot vacuum?

Buy it if…

You want to get to those edges

While it’s not great at mopping the edges, it does a great job of vacuuming them, something that many robot vacuums can’t do.

You want a fully featured robot vacuum

From the mop pad washing and drying to various other quality of life features, particularly that cleaning solution, you’ll get just about everything you could ask for here.

You want something unique-looking

The Narwal Freo X Ultra’s base station looks a little futuristic, giving it some character in comparison to a lot of the robot vacuums out there.

Don’t buy it if…

You don’t have the money

This is an expensive proposition. If it’s outside your budget, there are plenty of cheaper options that you’ll probably be almost as happy with.

You have an open floor plan

The way the Narwal Freo X Ultra deals with separating rooms when interacting with the map means that you basically won’t be able to do just that if you have an open floor plan.

Narwal Freo X Ultra robot vacuum review: also consider

Ecovacs Deebot T30 S Combo

The Ecovacs Deebot T30 S Combo has that extendable mop pad to mop edges, and extra handheld vacuum that auto-empties and stores in the same base station and is just a little cheaper. However, it doesn’t look quite as interesting and doesn’t come with cleaning solution.

Read our full Ecovacs Deebot T30 S Combo review

Yeedi Cube

The Yeedi Cube is not quite as good as the Narwal, but it gets you 90% of the way there for half the price. It still has very good mopping functionality and is one of the first robot vacuum and mops to do the whole mop pad drying thing to avoid mold and bacteria. Also note that it suffers from the exact same issues when it comes to the map.

Read our full Yeedi Cube review

How I tested the Narwal Freo X Ultra robot vacuum

To test the Narwal Freo X Ultra, I used it for a couple of weeks to vacuum and mop the hardwood floors and carpeting in my house. I also tested all the features listed in the app, from mapping to scheduling. I took note of how well the vacuum cleaned the edges of a room as well as around obstacles, not to mention running how the handheld vacuum performed.

Read more about how we test

First reviewed July 2024

Eufy Clean X8 Pro review: powerful robotic vacuum with a great app
9:00 am | July 9, 2024

Author: admin | Category: Computers Gadgets Home Robot Vacuums Smart Home | Comments: Off

Eufy Clean X8 Pro robot vacuum: two-minute review

The Eufy Clean X8 Pro is a powerful robotic vacuum cleaner and mop with LiDAR for smart navigation and a self-emptying bin for hands-free cleaning. The setup process is seamless, with quick and accurate mapping. The app works very well indeed; it is quick, intuitive and makes it easy to adjust your maps and tweak settings, as well as create cleaning schedules and adjust the suction strength.

The vacuum performs well, with very high suction strength, intelligent navigation and the ability to drive over relatively high door thresholds and through medium-thickness carpets and rugs without getting stuck. However, the anti-tangle roller brush can’t handle human hair, and requires frequent manual cleaning.

We also encountered an issue where the robot got confused and added phantom rooms to the map, which required a factory reset. The mopping function is rather basic, since it requires manual fitting and doesn’t move or self-clean. It’s fine for frequent, low-intensity wipes of hard floors, but isn’t suitable for removing dried-on stains.

Overall, the X8 Clean is a compact but powerful robotic vacuum with a top-drawer smartphone app and impressive cleaning abilities, but it falls short compared to today's best robot vacuums when it comes to dealing with human hair. 

Eufy Clean X8 Pro

The Eufy cleaning a wooden floor (Image credit: Future)

Eufy Clean X8 Pro review: price & availability

  • List price: $649.99 / £599 / AU$999.95
  • Availability: US, UK, Australia

The Eufy X8 Pro hit the market with a US retail price of $649.99, but at the time of writing (July 2024) Eufy’s own website has $250 off, taking the price down to a far more affordable $399.99. At that lower price it feels like excellent value for money.

Elsewhere, the vacuum is priced at a rather steep £599 from Eufy’s own UK website, but at the time of writing it’s just £290 from Amazon. Eufy’s Australia website has it priced at AU$999.95.

As with other robotic vacuum cleaners – and non-robotic ones too – there are some ongoing costs to consider. This includes the dust bags used by the self-emptying system, as well as consumable components like the robot's side brush and roller brush.

In a world where four-figure robotic vacuums aren't uncommon, some of the deals we've seen make the X8 Pro feel like very good value for money.

  • Value for money score: 4 out of 5

Eufy Clean X8 Pro review: design

  • Self-emptying charge dock
  • Mop attachment fitted manually
  • 4.5-inches / 11.4cm tall

The Eufy Clean X8 Pro is a circular robotic vacuum cleaner with an attachable mop. It can be bought on its own or, as reviewed here, with a self-emptying station for an even more hands-off experience.

As with many other robotic vacuums, the X8 Pro has a circular vision system on top. In this case the system is called iPath and it uses lidar and infrared technology to view its environment and work its way around your home. The top panel is also home to buttons for starting/pausing the robot, activating the spot cleaning function, and instructing it to return to base and charge its battery.

Eufy Clean X8 Pro

(Image credit: Future)

The robot measures 13.5 in (34.3 cm) in diameter and is 4.5 in (11.4 cm) tall, including the top-mounted sensor module. This makes it slightly taller than some other robotic vacuums, especially those with their vision system on the front instead of on top, so you’ll want to bear this in mind if you have any particularly low furniture. Eufy recommends creating no-go zones in the app to prevent the robot driving under furniture that is lower than 12cm. You'll also need to set no-mop zones in carpeted areas.

The hinged top cover lifts up to reveal access to the dust bin, which lifts out for manual emptying and filter replacement. Handily, the robot says 'dust bin removed' and 'dust bin inserted' to let you know what you’re doing.

Turn the robot over and you’re greeted by the centrally-mounted roller brush, single spinning brush for flicking debris out of the corner of your rooms, and two wheels.

Eufy Clean X8 Pro

The underside of the Eufy, showing the mop and debris collector (Image credit: Future)

Since this X9 Pro also works as a mop, the water tank is removed by sliding it out from the rear. You’ll need to fill and empty this manually, and also attach the included mopping pad when you want to use that mode.

The charging and self-emptying station measures approximately 15in (38cm) tall, and is 7.5in (19cm) wide and 6.5in (16.5cm) deep. It is designed to be placed up against a wall, and although not compulsory, it comes with a clear plastic mat onto which the robot and charge station can sit. The mat has sticky pads for fixing it to hard floors, or it can help protect carpets from the damp mop.

Eufy Clean X8 Pro

The robot comes with a mat for protecting your floor from the damp map (Image credit: Future)

The station is more compact than some other models, not least that of Eufy’s S1 Pro, since that model also houses tanks for clean and dirty water. All you'll find in the X8’s base station is a compartment for the included 2.5-liter dust bag, which Eufy says should need replacing roughly every six weeks, depending on usage.

  • Design score: 4.5 out of 5 

Eufy Clean X8 Pro review: performance

  • Powerful but quiet suction
  • Solid navigation capabilities, but sometimes fail to spot all debris
  • Mopping is basic

My first task for the X8 Pro was for it to map my apartment. It did this very well, and soon beamed a floor plan back to the Eufy Clean smartphone app (free for iOS and Android). From there it’s easy to split the floor up into rooms and name them accordingly, and you can also have the robot create a map for each floor of your home, if applicable.

After that, it’s easy to either start the robot right away, or create a custom cleaning mode for each room. You can, for example, tell the robot to always use Turbo or Max suction power for the kitchen, pass through the bedroom twice at Standard suction, then clean the lesser-used guest bedroom once with Quiet mode, the least powerful of the four vacuum settings.

A mopping mode can also be assigned to each room, with three options – low, medium and high – on offer. These refer to how much water the robot uses, but since the mop doesn’t actually move (the robot simply drags it around), water quantity is the only variable on offer.

Alternatively, you can draw a specific zone for the robot to clean in, which is useful when you need to vacuum a certain bit of carpet, or when perhaps only the rug needs attention on an otherwise clean hard floor. For the most part, you’ll likely just set the suction power, enable BoostIQ (which increases power depending on debris quantity and floor type) and hit the Auto button. The robot will then vacuum the entire floor plan, before returning to base to empty its bin and recharge.

Eufy Clean X8 Pro

The Eufy X8 Pro has four suction levels for carpet and hard floor (Image credit: Future)

The robot can even be driven manually, using directional buttons in the app, but you’ll likely only use this once for the novelty value.

Before performing specific tests with carefully measured amounts of debris, I used the Eufy X8 Pro as if it were my own for a couple of weeks. This meant setting it up, then having it clean my flat on automatic mode every couple of days – and let me tell you, its vacuum performance was seriously impressive.

Unlike the (much) more expensive Eufy Omni S1 Pro, the X8 never failed to climb up from the floorboards of my hallway onto the bedroom carpet. The S1 was a bit hit-and-miss in this aspect, and would sometimes get stuck in a relatively thick rug, but the X8 just soldiered right on, turning up the suction when it encountered said rug, or clambering onto the bedroom carpet from the bare floorboards of the hallway. It sometimes got stuck among the frankly embarrassing amount of stuff under the sofa, but never failed to eventually free itself and carry on with the job.

I was also impressed with the X8 Pro’s ability to judge tight gaps, as it would pass through a half-opened door with just 0.4in (1cm) of clearance on either side. That said, it likes to gently bump into its surroundings, seemingly feeling its way around. This is mostly fine, and didn’t cause any damage, but it had a habit of squashing shoes under a bookcase in the hallway.

Eufy Clean X8 Pro

The self-cleaning system empties the robot's own bin into a dust bag (Image credit: Future)

At one point it spent several minutes fighting with the power cable of a floor lamp. I can’t decide if it’s smart enough to repeatedly try and break free, or dumb enough to not realize what was going on. I suspect the latter, so while I admire the X8 Pro’s ability to keep on going without calling for help – as the S1 Pro does more frequently – I urge buyers to exercise caution and clear away cables before letting the robot loose. Incidentally, if it gets tangled up and needs your help, it stops cleaning as soon as you pick it up, then resumes when you tap the play icon in the app.

Eufy describes the X8 Pro as offering 'tangle-free cleaning', thanks to a roller brush and comb that 'detangles hair automatically', meaning there’s apparently 'no more need to manually clean the roller brush yourself'. This is not entirely true, however, as even in my pet-free home the brush became tangled with human hair after just a couple of cleans, resulting in the robot stopping and asking for help. This only took me a moment to fix, but had I not been at home it would have aborted its cleaning job and headed back to base.

Just 30 minutes later, and the X8 Pro again asked for its brush to be de-tangled, before failing for 15 minutes to find its way back to the charger. Even after I told it to head home via the app, it pondered around a couple of rooms before eventually finding the base station. I thought all was well, but the next morning realized it hadn’t parked properly, despite there being no obstacles, and therefore failed to charge.

I was disappointed by how the robot became tangled up with just a small amount of hair. It seems most hair manages to pass through the brush and into the bin successfully, but when just a small amount remains on the brush the robot stops and calls for help. Eufy promotes the X8 Pro as a vacuum for dealing with pet hair, but in my experience just a small clump of (admittedly long) human hair is enough to render it disabled. This is a shame, because it otherwise performed very well.

Eufy Clean X8 Pro

The X8 Pro is better at clearing thresholds than the pricier Eufy S1 Pro (Image credit: Future)

Now for the more specific tests, and to see how the X8 Pro’s twin, 4,000Pa turbines get on. My first test was to see how effectively the vacuum sucks up a dry, dusty mixture of flour and biscuit crumbs from a hard floor. The lowest suction mode (recorded at 65 decibels) did a respectable job and picked up most of the debris, but left a few patches. The X8 also managed to flick debris away with its rotating brush, rather than push it into its own path. 

I repeated the test with the next most powerful setting, called Standard and recorded at 68 decibels. It did a better job, but still failed to collect debris from in front of its base station. This is a common theme with the X8 Pro, as it seems unwilling to produce any suction while maneuvering in and out of the charger.

The same thing occurred when using the Turbo (67db) and Max (69db) settings. I found the solution was to set the vacuum to perform each clean twice, which is easy to do thanks to a '2x' icon in the app. That way, any debris flicked around on the first pass is collected the second time around. Smartly, instead of just following the same route twice, the robot covers the majority of the floor by zig-zagging left to right on its first pass, then up and down on its second.

I then tried to repeat this test on carpet but, bizarrely, the robot failed to find its way from the charger in the kitchen to the neighboring bedroom, a journey it had made many times before. Instead it drove around aimlessly for several minutes and began adding new, made-up rooms to the map, compounding the confusion. Since map editing only goes as far as merging, dividing and naming rooms, I had to delete the map for my entire flat and create a new one. There’s a ‘revert’ button in the app, but since this was grayed out it couldn’t be used.

Eufy Clean X8 Pro

The mop is attached manually when needed (Image credit: Future)

I don’t know what went wrong here, as nothing was relocated or otherwise interfered with between tests. I had to perform a factory reset and have asked Eufy for input on what they think went wrong. I’ll update this review if I get a response.

With the flat remapped, the robot did a great job of vacuuming up debris from carpet, with standard suction and the two-pass technique working a charm, even on hair.

Next, I tasked the vacuum with clearing up larger debris, in the form of oats. I repeated this on the same hard floor and carpet as before, and it did a good job. The rotating brush still had a habit of flicking debris around the room, especially on hard floors, but this is a fault of pretty much all robotic vacuums. Perhaps they should only use their rotating brushes when driving along a wall, instead of in open space.

Finally, the mop. Unlike the much pricier Eufy S1 Pro, the X8’s mop feels like a bit of an afterthought. It has to be attached manually and, unlike the S1’s, it doesn’t move or clean itself in any way. You also have to fill and empty the robot’s water tank manually. In my tests it did an acceptable job of keeping hard floors clean, but this robot should not be used to mop up fresh spillages, as it vacuums first, then mops. Also, because the center of the mopping pad is thicker than the outer edges, it doesn’t clean evenly.

Instead, this is a machine for frequent cleaning – a little-and-often approach, instead of being called upon to tackle something more substantial. I imagine most buyers will relegate the mop attachment to a cupboard and accept that that’s a job they’ll have to do manually for best results. If you want a great robotic mop, the Eufy S1 Pro is far better suited.

Eufy claims up to 180 minutes of battery life, but I found half that is more realistic. As an example, 30 minutes of cleaning took the battery from 90 to 62 percent.

  • Performance score: 3.5 out of 5 

Eufy Clean X8 Pro review: app

  • Easy to set up and use
  • Can schedule cleans and target individual rooms
  • Offers lots of configurability

As with the pricier S1, the X8 Pro is controlled via the Eufy Clean app, which is intuitive to use and works really well. It’s easy to control how the robot functions (suction strength, which rooms to clean, etc.) and there are plenty of settings to adjust to help you get the most out of the robot. You can set a daily or weekly schedule, tell it to only clean a specific room, or clean a designated area of your choice. All that’s missing is the option to have the robot mop and not vacuum. Instead, no matter which setting you pick, it’ll first vacuum then mop.

Eufy Clean app with X8 Pro

(Image credit: Future)

The app also acts as a service center for your robot, clearly showing how far through their lifecycle each of its components are, including the dust bag, filter, side brush and rolling brush. The app tells you how many hours of cleaning each item is still good for, and there are links to purchase replacements. There’s even a tool to help find your robot, should it have somehow got itself lost under the sofa.

My only wish is that the phantom rooms plotted by the X8 Pro during my testing could be removed without creating a whole new map.

  • App score: 4.5 out of 5 

Should you buy the Eufy Clean X8 Pro?

Buy it if… 

Don’t buy it if… 

How I tested the Eufy Clean X8 Pro

I set up the Eufy Clean X8 Pro in my apartment and used it as my only vacuum cleaner for a couple of weeks. After this, I conducted several specific tests to see how well it worked in each of its four suction modes. I also tried out the mopping feature and recorded the volume of both the vacuum itself and the self-emptying bin.

I closely observed how the robot tackled different types of debris and how it navigated between rooms with different flooring. 

  • First reviewed: July 2024
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