Trend Micro's consumer security range looks a lot like most of the competition: a single Windows-only antivirus product here, a more powerful internet security suite over there, and a high-end product with extra functionality and support for Windows, Mac, Android and iOS devices. In fact, it's among the best Mac antivirus today.

Plans and pricing

Trend Micro Antivirus+ Security doesn't come with very much, In fact, it will only protect one Windows machine and doesn't give you the option to add more. But for $19.95, it's not a bad place to start if you want to give it a fair chance. 

There are other basic antivirus programs, like Bitdefender Antivirus Plus, that come in about the same price point, gives you more devices to protect, and a few extra security tools. If you decide you want to continue using Antivirus+ Security after the first year, the price will increase to $39.95 each year you want to renew.

Trend Micro Internet Security also only protects Windows computers, but it does give you the option to protect three of them with a single license. There are a few extra tools thrown in, too like parents control, a system optimizer, and social media protections.

You can get Internet security for $39.95, but renewing after the first year will cost you $79.95.

Trend Micro Maximum Security adds a password manager to its subscription and lets you protect five devices. Unlike Antivirus+ Security and Internet Security, Maximum Security works on most devices including Mac, Android, and iOS mobile devices, and on Chromebooks.

You can use Maximum Security for a year at the introductory price of $49.95. After that, the yearly subscription cost increases to $89.95.

The top-of-the-line Trend Micro Premium Security supports ten devices and adds an unlimited VPN, alerts if your details appear in a data breach, and 24/7 tech support and 'emergency assistance',  including remote assistance to remove a virus. 

It's not significantly more expensive, either, at $59.95 in year one, and $129.95 on renewal. But if you don't need support for all that hardware, Norton 360 Deluxe covers up to five devices and includes a VPN, dark web monitoring, firewall, and 50GB backup space, plus costs $10 less for the first year, and $20 less on renewal.

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• You can sign up for Trend Micro's antivirus solutions here

Trend Micro Antivirus+ Security

Setup

Getting started with Trend Micro Antivirus+ Security is easy. There's a trial build available, installation is largely automatic, and you don't even have to provide your email address to try it out. (You're prompted to enter your email address at the end of the process to get product news and updates, but this is optional. I left the box blank, and the installer didn't complain.)

The Trend Micro Antivirus+ Security installation grabs more system resources than most, with more than 1GB of data and executable files, a further 1GB in an Installer folder, seven background processes, and assorted other drivers.

That generally isn't good for speeds, and sure enough, AV-Comparatives' October 2022 Performance Test placed Trend Micro 6th out of 17. Essentially that means you can expect to see some slowdown when using this program, especially on the first launch of an application, or when webpages are first loading.

I completed my first checks by simulating the type of attacks malware might use to try and disable Trend Micro's protection, including deleting files, killing processes, stopping services, unloading drivers and more. The results weren't bad at all.

It managed to damage the package enough that its interface refused to load, even after a reboot. But the underlying engine remained intact, and still detect and blocked all types of threats. And once Antivirus+ Security was reinstalled, the interface returned.

On the plus side, the app blocked all my other low-level trickery with extreme ease, and often more effectively than most.

For example, one test checks whether an antivirus can be silently uninstalled (don't laugh: amazingly, some can.) Antivirus+ Security didn't just block the attempt, it closed down my testing tool and raised a notification to warn me: the best response I've seen.

Interface

Trend Micro's Windows interface has a friendly and appealing look. There are large, animated icons, a big scan button, a clear description of your security status, along with text captions and tooltips to make it clear how everything works. You can even customize the console with a new background image.

Checking the Settings dialog revealed the same focus on clarity, with nothing too intimidating present. Instead of the usual technical jargon, options are spelled out in detail and in plain English, like "Prevent programs on portable drives from launching automatically" or "Check if programs try to make unauthorized changes to system settings which could threaten your security".

Experts might wish for more low-level control, but if you're normally left baffled by at least some antivirus settings, Trend Micro's simplified approach could be a refreshing change.

Antivirus

Trend Micro Antivirus+ Security's Scanning options are straightforward. You're able to run quick, full or custom scans, where you can specify particular drives or folders to check. There's very little control over any of this, and no Avast-like ability to add other scan types and define precisely how they work. But it's easy to use, and if you're not the type who normally delves deep into antivirus settings, you'll probably be happy enough.

You're able to scan files from their right-click Explorer menu, too, although with one or two restrictions. I noticed that Antivirus+ Security doesn't support simultaneous scans, and the Explorer 'Scan with Trend Micro' option is greyed out when you're running a scan from the main console.

That's probably not something you'll notice often, but it's still a potential nuisance and not an issue you'll get with more flexible products.

Antivirus+ Security scanned 50GB of test executables in just 16 minutes, much faster than most of the competition. This dropped to nine minutes on the second scan, presumably through some 'scan only new and changed files'-type optimization.

That's good, but a few vendors go further. Bitdefender Antivirus Plus spent a lengthy 49 minutes on its first run, but this dropped to under a minute by the second.

Folder Shield

Trend Micro's protection doesn't stop with real-time behavior monitoring and on-demand scanning. Folder Shield, an anti-ransomware layer, watches your Documents, OneDrive and Pictures folders, as well as any connected USB drives, and alerts you about any attempt to modify files by trusted processes. You can add more folders, as necessary.

Folder Shield isn't a new idea – Windows' Controlled Folders feature is a more basic version; Avast's Ransomware Shield is similar  – but it's a welcome extra layer of protection that could block even brand-new undiscovered ransomware.

Protection

AV-Comparatives' real-world protection test is a tough benchmark that pits 16 top antivirus engines against some of the very latest malware. In the past Trend Micro has put up some impressive detection and protection rates, but in the latest round of testing, it really took a deep dive.

In its March 2023 findings, AV-Comparatives gave Trend Micro an overall protection score of 97.19% and placed it dead last among all the antivirus tested. While on the surface that doesn't seem too bad, when each part of the test is broken down you can see where Trend Micro struggled.

To begin with, of the 10,015 malware used for testing, Trend Micro let 281 of them slip through. Add in that only achieved an offline detection rate of 60.9%, the lowest score in this area, and tagged 10 legitimate files are threats, it's clear that in this case 97.19% just isn't good enough.

But AV-Comparatives isn't the only metric I use to determine the overall effectiveness of any antivirus' detection ability. Along with my own observations, I also look at AV-Test, another third-party security software testing lab.

In the latest round of testing, AV-Test gives Trend Micro perfect scores for protection. It, too, looks at how well it detects and blocks malware, identifies new threats that haven't been officially recognized or added to malware databases, and how often it gives false positives.

I should note that I've seen Trend Micro's false alarms in my own tests, so there does seem to be an issue here. It may vary considerably depending on your applications and how you use your system, though, so don't let this put you off trying the product; it might not be an issue for you in real-world use.

Malware tests

To get a complete idea of Antivirus+ Security's abilities, I put the program through some tests of my own.

As I expected, there were no file detection issues, and the engine detected and blocked even the latest malicious binaries.

I also ran some more interesting behavior tests, where test binaries perform a range of very suspicious actions (run a command shell, which launches wmic.exe, which fires up PowerShell with a one-line command to download a malicious file, for instance.) 

Antivirus+ Security performed well, jumping on many executables and closing them based on behavior alone before the file could be downloaded. That's more aggressive than some - Total AV waited for the downloaded and blocked it, but ignored the behavior and left the executables untouched - and perhaps explains why Trend Micro can raise more false positives. But I feel it's good news overall, as blocking suspect behavior as well as known dangerous files should protect you from even brand-new and undiscovered threats.

Ransomware test

My toughest antivirus test pits the reviewed product against my own custom ransomware simulator. As I've written this myself, Trend Micro wouldn't be able to detect the threat from its file signature, and could only rely on behavior monitoring. 

Many antivirus products fail this test, but Trend Micro achieved another big success. Not only did it kill the process after only three documents had been encrypted, but it also recovered those documents in full, ensuring I didn't lose any data at all. 

That puts Trend Micro alongside Bitdefender as the only vendor with products that both blocked my test threat and recovered any lost files. As an example of how important that might be, Norton AntiVirus Plus also detected and killed the simulator, but not before it managed to trash 57 documents, all of which were unrecoverable: oops. Stopping ransomware isn't just about the initial detection; speed and document recovery matter, too, and Trend Micro is one of the top contenders in both areas.

URL filtering

Trend Micro Antivirus+ Security includes several levels of browsing protection. 

Trend Micro's Social Networking Protection uses browser extensions to display a 'risk rating' of links on popular social networks, for instance (Facebook, Twitter, LinkedIn, Pinterest, Weibo, and more.) But there's also automatic checking of URLs before they're accessed, and even if a page passes that test, its content is scanned by the core Trend Micro engine.

AV-Comparatives' hasn't done any Anti-Phishing Certification Tests for a while, but the 2020 report put Trend Micro on top, blocking an excellent 95% of phishing sites. Other contenders included Bitdefender (94%), Avira (91%), and AVG and Avast (86%).

My smaller manual tests also found the app performed well, blocking many of even the very latest phishing sites.

I did notice one potential issue, though. Antivirus+ Security did a great job of protecting my browsing in Chrome, Edge and Firefox, but it didn't help with smaller browsers. After launching Brave, I was able to visit as many dangerous sites as I liked, without Antivirus+ Security raising any alarm.

Pay Guard

Trend Micro's Pay Guard aims to provide a more secure environment for carrying out online banking, shopping and other sensitive transactions, making it more difficult for malware to monitor or log what you're doing. This is also a familiar idea, but Trend Micro implements it a little differently.

While Bitdefender Safepay and similar packages create their secure environment within a custom hardened browser running on a separate desktop, Antivirus+ Security uses your default browser (as long as it's Chrome, Firefox, Edge or IE) with its most secure settings. 

This isn't as isolated from other apps. Keyloggers and screen capture tools weren't able to capture what I did in Safepay, for instance, but had no problem recording all Pay Guard activities.

Pay Guard is easier and more convenient to use, though. It can be set up to launch automatically when you access sensitive sites, maybe your bank and credit card companies. And it does offer useful security benefits, opening in a private browsing window, with no extensions loaded, and no trace of your transactions left when it closes.

Spam filter

Trend Micro Antivirus+ Security has a surprise bonus tool in its spam filter, a feature normally reserved for security suites. It's not easy to find, though - it's disabled by default and not highlighted on the main dashboard - and you may not even realize it exists unless you find the right area of the Settings dialog and click the appropriate checkbox.

After enabling the feature, I began to realize why Trend Micro wasn't shouting about it. It's not a network-level, system-wide filter, for instance; it only works with Outlook, scanning POP3, SMTP, and Exchange messages

Performance wasn't great for me, either, with the filter regularly flagging legitimate emails as junk. You can address this by adding trusted addresses to an Approved Senders whitelist, though, or maybe reducing the filter strength. It's also possible you'll see better results, as these depend very much on the type of email you get. Take the trial, and see how it does.

Final verdict

Trend Micro has produced a user-friendly antivirus with excellent anti-ransomware abilities, but experts might be frustrated by the lack of advanced features and configuration options.

Trend Micro Internet Security

Trend Micro Internet Security extends the Antivirus+ product with parental controls, social media privacy tools, and a handful of PC maintenance and speedup features.

The suite's main selling point is its extended license, covering up to three PCs for only a little more than Antivirus+ Security: $40 for one year, $80 on renewal, or $60 for a two-year license, rising to $125 when you renew.

That looks a little underpowered to us, for what you're getting. Bitdefender Internet Security has many more features - firewall, password manager, webcam protection, and more - but the three-device license is priced the same, at $30 in year one, $80 on renewal. 

You can extend Bitdefender licenses to cover up to ten devices over three years, too, potentially saving even more. Trend Micro Internet Security is normally a three-device, one or two-year deal. (Confusingly, some regions are more flexible than others. Trend Micro's UK plans allow you to buy a cheaper one-device Internet Security license; the US plans only support three.)

Still, if Trend Micro Internet Security has everything you're after, Bitdefender specs may not matter very much. What's really important is exactly what its new features can do, and that's what I wanted to find out.

Parental Controls

Trend Micro's Family feature is an interesting parental controls tools that offer a little more functionality than you'll get with many other suites.

Content filtering enables blocking websites by their content type, for instance. A long list of well-chosen categories gives you plenty of control over how the system should work. You don't just get a single checkbox to block or allow all websites classed as 'Adult', for instance - you can opt to block pornography and erotic links, but allow sites covering sex education or with swimsuit pictures.

More general tools include options to prevent users accessed sites that Trend Micro hasn't rated. You can have unsuitable images filtered out from search engine results, or even block access to search engines entirely. 

You're able to schedule internet access and set maximum device time usage per user account. It's not very flexible - you must set times in whole hours only - but the familiar calendar interface means it's easy enough to use.

Unusually for a Windows security suite, you can also block access to specific applications by schedule. Add an app and initially, it's blocked at all times, but you can freely tweak that to, say, only allow it to be launched at weekends. (You can also override the block by entering your own password.)

There's a significant limitation here, in that Trend Micro Internet Security only covers desktops. If your child has access to a phone or a tablet, they can switch devices whenever they hit any enforced limits on the PC.

But if you can live with that, Trend Micro's parental controls tools give you fractionally more features than you'll see with some competitors, and are a worthwhile addition to the suite.

PC Health

Trend Micro claims its PC Health feature can 'fix common problems and get everything running at top speed', but it doesn't take long to realize that might be a little, well, unrealistic.

Trend Micro Internet Security automatically checks your PC Health when you run a regular antivirus scan, or you can choose to run a separate scan. Either way, the process doesn't take long, and within seconds I was looking at results in five categories.

A 'Security Vulnerabilities' section lists missing program updates, though only from Microsoft and Adobe; Avira's Software Updater also covers updates for Chrome, Firefox, Opera, Java, TeamViewer, Paint.Net, and other popular tools.

The Vulnerabilities section apparently also looks for poorly configured Windows firewall and user account settings. If you've tried similar tools before, you'll know they always come up with some obscure Registry setting that could be tightened, just a little. In this case, it had no suggestions at all.

A 'Potentially Incompatible Programs' section warns you of apps that might interfere with Internet Security or 'affect the performance of your computer.' Again, it found nothing to report on my system.

The 'Reduce Computer Startup Time' section displays startup programs that Trend Micro thinks could be disabled (or launched later) to reduce boot time. Task Manager reported 20 startup programs on my test system, but Trend Micro recommended delaying the launch of only four. But as it measured the total load time of all four programs as under 1.5 seconds, this wouldn't make any noticeable difference.

The 'Regain Disk Space' section handles all your system cleanup tasks and reported a total of 12.13GB to clean up across four categories: Temporary Application Files, Windows Update History, Temporary Web Browser Files, and Temporary Windows Files.

That's a good total, beating even what CCleaner could find on the same system (7.4GB), but the report had no real detail. The app claimed it could delete 1.44GB of 'Temporary application files', for instance, but didn't tell me what they were, so I had no way to check whether I needed these files or not.

Finally, a 'Clean Privacy Data' feature can apparently remove personal data from 'web browsers, instant messaging applications, media players and Windows.' Sounds great, but as it found absolutely nothing at all on my test system (and it didn't in my last two reviews, either), I was left wondering how thorough it is.

PC Health promises a lot but fails to deliver in almost every area. You'll get better results with the best-of-breed PC maintenance freeware, such as CCleaner. Or, if you're an experienced user and you'd like your security suite to have some real speedup power, check out Avira Prime. Its system cleaner is one of the few I've seen that can stand up to the stand-alone competition.

Privacy Scanner

Trend Micro Internet Security enhances your privacy with three main tools.

Privacy Scanner includes options to check the privacy settings of your web browsers, and your Facebook, Twitter, and LinkedIn accounts. These are available from the main Trend Micro interface, but for some reason, it launched Internet Explorer rather than Chrome, as my default browser. 

Privacy Scanner is also available from Trend Micro's free Chrome and Firefox browser extensions, so I installed that instead. This was detected when I logged in to Facebook, Twitter, and LinkedIn, and was then able to scan my account settings for issues.

The Scanner offered 8 recommendations for Facebook (changing who could see my posts, who could see posts I'd tagged, and so on) 3 for Twitter and 1 for LinkedIn. 

A 'Fix all' button automatically changes all settings to give maximum privacy, or I was able to change individual account settings as required.

This could be handy as a way to highlight weak privacy settings, but with Privacy Scanner still supporting IE, and ignoring Edge, it looks like it really needs an update.

Social Networking Protection

Trend Micro's Social Networking Protection is a simple feature that highlights risky links in social media feeds, web search results, and other web pages.

This feature is enabled by default in Internet Explorer, Firefox, and Chrome, as long as you install Trend Micro's extensions.

This worked well when I tried it, highlighting safe URLs in reassuring green, and dangerous links in alarming red. Although I didn't test this feature in-depth, Trend Micro's engine does a good job of blocking URLs, so I expect it will be just as accurate. 

Data Theft Prevention

Trend Micro's final privacy feature, Data Theft Prevention, aims to stop confidential information from ever leaving your PC.

The idea is that you create a list of information you don't want to share without permission on websites and in emails: credit card or bank account details, addresses, telephone numbers, whatever they might be. Trend Micro then monitors outgoing connections and alerts you to any attempt to send those details.

While this sounds great, it only works with unencrypted connections and data. If an app connects using HTTPS or sends your data in a ZIP file, for instance, Data Theft Prevention won't be able to monitor what's going on.

There's no harm in setting it up, and the feature might prevent some basic malware from stealing your personal details. I wouldn't rely on that, though, and Data Theft Prevention really doesn't add much to the suite.

Final verdict

Trend Micro Internet Security doesn't make any huge mistakes, but it doesn't provide any compelling reasons to buy it, either. The feature set is small, and although there are a few original touches, most tools are average at best.

If you've already decided you're buying a Trend Micro product, and Internet Security's feature set suits your needs, check out the trial anyway. It will make you a little safer, and it's fair value if you're covering more than one device.

But if you're not already committed to the company, there's probably nothing in Trend Micro Internet Security that will change your mind, and you'll be better off with something else.

Trend Micro Maximum Security

There isn't a lot of difference between Internet Security and Maximum Security. The big addition is multi-platform support, with apps available for Android, iOS, and Mac. The other is the inclusion of a password manager. For any more cool perks or security tools, you'll have to upgrade to Trend Micro's top subscription.

Trend Micro Maximum Security isn't too bad of a deal considering what you do get. To protect up to five devices it only costs $50 for the first year and $90 on renewal. And you still get all the features of both Trend Micro Antivirus+ Security and Internet Security including parental controls. social media protections, and its signature online banking tool, Pay Guard.

 Multi-platform

With the ability to cover five devices with a single Maximum Security license, its multi-platform support could be the highlight of the package.

The Mac build covers all the core features you need, and more: antivirus, browsing protection, a spam filter, parental controls, social networking protection, the Privacy Scanner to check your social network account settings, and the ransomware-blocking Folder Shield.

It doesn't have some of the Windows extras - Pay Guard banking protection, any equivalent to PC Health's cleanup tools - but is a decent package overall.

The Android app is better than most, with equivalents to most of the features in the Windows edition, and a number of mobile-specific tools (a Privacy Scanner highlighting apps that can access your personal data, an app locker, a Secret Snap feature to capture a picture of unauthorized users trying to access your device.)

The app scores well with the top labs. AV-Test's Home User Android test awarded it a maximum 6/6 for Protection, Usability, and Performance in its last report. With a Play Store rating of 4.6, users seem to like it, too.

Trend Micro's iOS app can't match the Android edition, but it still outperforms many competitors, with malicious website blocking (including a secure QR code scanner), parental controls, private browsing, and tools that divert suspect texts, block ads and trackers and alerts you to unsafe wireless networks. Works for me.

Password Manager

At first glance, Trend Micro's Password Manager looks a little better than most of the security suite competition. It doesn't just generate stored passwords, store and sync them across your devices, and automatically complete login pages, for instance. There's also support for much more capable form filling, with data types including your name, birth date, email address, phone number, physical address, and credit card details.

Try using the service, though, and you'll find there's not much depth to any of this. Import options are limited to browsers, LastPass, and Kaspersky Password Manager, oddly. You can only enter a single example of many form data types (only a single address or password manager.) And you can forget about advanced features like secure password sharing or two-factor authentication.

The most significant problem during this review is the password manager simply didn't work, at all. I used its browser extension and web console to enter passwords, a name, addresses, and other data, but it apparently didn't recognize any forms and failed to auto-complete anything.

I've seen the password manager work successfully in all previous reviews, so I'm going to be generous and treat this as a temporary glitch or an issue with my testing system. But a rating of 2.5/5 on the Chrome store and the last update suggests there might be bigger problems in the background.

There may still be hope, though, especially if you'll mostly use mobile apps (the Android edition has more features, is updated more regularly, and scores 4.3/5 on the Play Store.) Try Password Manager out, it might be enough if your needs are simple, but it doesn't begin to compete with the stand-alone competition.

Final verdict

You don't see a real jump in overall security between Trend Micro Internet Security and Maximum Security. A password manager is a pretty handy tool to have in your arsenal, though, and it is helpful to be able to use your multiple licenses to protect more than just a Windows computer. Not to mention the jump only costs you $10 more than Internet Security, so value wise it's a pretty good steal.

Trend Micro Premium Security

If Trend Micro hasn't satisfied your security needs so far, maybe Trend Micro Premium Security will do the trick.

A welcome welcome touch found in Premium Security in a small Vault tool that enables using password-protected folders to prevent others from viewing your most confidential files.

This doesn't have quite the power you might expect from a high-end suite. There's no configurable firewall, for instance, and no webcam or microphone protection.

Trend Micro Premium Security is significantly more expensive than the competition, too. A one-year, 10-device license costs $60 for the first term and $130 on renewal; Bitdefender Total Security is priced at $43 in year one, and $110 on renewal, for the same number of devices and several security features missing from Trend Micro.

So, is Premium Security really worth the extra? I installed it to find out.

Vault

Trend Micro's Vault is a very simple tool that enables the creation of password-protected encrypted containers for storing sensitive files.

Choose your preferred password, open the vault and it displays a widget on your desktop. Drag and drop your most confidential files onto the widget and they're moved there. Close the vault and they're inaccessible to anyone who doesn't know the password.

Reopen the vault later and you can access it from Explorer, then open, edit, and save documents more or less as usual. (The process is slower than usual, thanks to the encryption overhead, but there's nothing unacceptable.)

So far, so very similar to a lot of other encryption tools. But Vault does have one slightly surprising extra. If your computer is lost or stolen, report this on the Trend Micro website and it'll be sealed. Even if the thief knows the password, they won't be able to open the vault until the computer is reported found.

Final verdict

Trend Micro Premium Security leaves out many features you might expect from a high-end security suite, like a firewall, backup, or webcam protection. Its multi-platform support and 10-device license and secure vault puts it ahead of the lesser packages, though, and the suite is also easy to use, with an accurate engine, quality URL blocking, and some capable mobile apps. If its feature set matches your needs, take the 30-day trial for a spin, and see how it works for you. 

We've also highlighted the best antivirus

Trend Micro's consumer security range looks a lot like most of the competition: a single Windows-only antivirus product here, a more powerful internet security suite over there, and a high-end product with extra functionality and support for Windows, Mac, Android and iOS devices. In fact, it's among the best Mac antivirus today.

Plans and pricing

Trend Micro Antivirus+ Security doesn't come with very much, In fact, it will only protect one Windows machine and doesn't give you the option to add more. But for $19.95, it's not a bad place to start if you want to give it a fair chance. 

There are other basic antivirus programs, like Bitdefender Antivirus Plus, that come in about the same price point, gives you more devices to protect, and a few extra security tools. If you decide you want to continue using Antivirus+ Security after the first year, the price will increase to $39.95 each year you want to renew.

Trend Micro Internet Security also only protects Windows computers, but it does give you the option to protect three of them with a single license. There are a few extra tools thrown in, too like parents control, a system optimizer, and social media protections.

You can get Internet security for $39.95, but renewing after the first year will cost you $79.95.

Trend Micro Maximum Security adds a password manager to its subscription and lets you protect five devices. Unlike Antivirus+ Security and Internet Security, Maximum Security works on most devices including Mac, Android, and iOS mobile devices, and on Chromebooks.

You can use Maximum Security for a year at the introductory price of $49.95. After that, the yearly subscription cost increases to $89.95.

The top-of-the-line Trend Micro Premium Security supports ten devices and adds an unlimited VPN, alerts if your details appear in a data breach, and 24/7 tech support and 'emergency assistance',  including remote assistance to remove a virus. 

It's not significantly more expensive, either, at $59.95 in year one, and $129.95 on renewal. But if you don't need support for all that hardware, Norton 360 Deluxe covers up to five devices and includes a VPN, dark web monitoring, firewall, and 50GB backup space, plus costs $10 less for the first year, and $20 less on renewal.

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• You can sign up for Trend Micro's antivirus solutions here

Trend Micro Antivirus+ Security

Setup

Getting started with Trend Micro Antivirus+ Security is easy. There's a trial build available, installation is largely automatic, and you don't even have to provide your email address to try it out. (You're prompted to enter your email address at the end of the process to get product news and updates, but this is optional. I left the box blank, and the installer didn't complain.)

The Trend Micro Antivirus+ Security installation grabs more system resources than most, with more than 1GB of data and executable files, a further 1GB in an Installer folder, seven background processes, and assorted other drivers.

That generally isn't good for speeds, and sure enough, AV-Comparatives' October 2022 Performance Test placed Trend Micro 6th out of 17. Essentially that means you can expect to see some slowdown when using this program, especially on the first launch of an application, or when webpages are first loading.

I completed my first checks by simulating the type of attacks malware might use to try and disable Trend Micro's protection, including deleting files, killing processes, stopping services, unloading drivers and more. The results weren't bad at all.

It managed to damage the package enough that its interface refused to load, even after a reboot. But the underlying engine remained intact, and still detect and blocked all types of threats. And once Antivirus+ Security was reinstalled, the interface returned.

On the plus side, the app blocked all my other low-level trickery with extreme ease, and often more effectively than most.

For example, one test checks whether an antivirus can be silently uninstalled (don't laugh: amazingly, some can.) Antivirus+ Security didn't just block the attempt, it closed down my testing tool and raised a notification to warn me: the best response I've seen.

Interface

Trend Micro's Windows interface has a friendly and appealing look. There are large, animated icons, a big scan button, a clear description of your security status, along with text captions and tooltips to make it clear how everything works. You can even customize the console with a new background image.

Checking the Settings dialog revealed the same focus on clarity, with nothing too intimidating present. Instead of the usual technical jargon, options are spelled out in detail and in plain English, like "Prevent programs on portable drives from launching automatically" or "Check if programs try to make unauthorized changes to system settings which could threaten your security".

Experts might wish for more low-level control, but if you're normally left baffled by at least some antivirus settings, Trend Micro's simplified approach could be a refreshing change.

Antivirus

Trend Micro Antivirus+ Security's Scanning options are straightforward. You're able to run quick, full or custom scans, where you can specify particular drives or folders to check. There's very little control over any of this, and no Avast-like ability to add other scan types and define precisely how they work. But it's easy to use, and if you're not the type who normally delves deep into antivirus settings, you'll probably be happy enough.

You're able to scan files from their right-click Explorer menu, too, although with one or two restrictions. I noticed that Antivirus+ Security doesn't support simultaneous scans, and the Explorer 'Scan with Trend Micro' option is greyed out when you're running a scan from the main console.

That's probably not something you'll notice often, but it's still a potential nuisance and not an issue you'll get with more flexible products.

Antivirus+ Security scanned 50GB of test executables in just 16 minutes, much faster than most of the competition. This dropped to nine minutes on the second scan, presumably through some 'scan only new and changed files'-type optimization.

That's good, but a few vendors go further. Bitdefender Antivirus Plus spent a lengthy 49 minutes on its first run, but this dropped to under a minute by the second.

Folder Shield

Trend Micro's protection doesn't stop with real-time behavior monitoring and on-demand scanning. Folder Shield, an anti-ransomware layer, watches your Documents, OneDrive and Pictures folders, as well as any connected USB drives, and alerts you about any attempt to modify files by trusted processes. You can add more folders, as necessary.

Folder Shield isn't a new idea – Windows' Controlled Folders feature is a more basic version; Avast's Ransomware Shield is similar  – but it's a welcome extra layer of protection that could block even brand-new undiscovered ransomware.

Protection

AV-Comparatives' real-world protection test is a tough benchmark that pits 16 top antivirus engines against some of the very latest malware. In the past Trend Micro has put up some impressive detection and protection rates, but in the latest round of testing, it really took a deep dive.

In its March 2023 findings, AV-Comparatives gave Trend Micro an overall protection score of 97.19% and placed it dead last among all the antivirus tested. While on the surface that doesn't seem too bad, when each part of the test is broken down you can see where Trend Micro struggled.

To begin with, of the 10,015 malware used for testing, Trend Micro let 281 of them slip through. Add in that only achieved an offline detection rate of 60.9%, the lowest score in this area, and tagged 10 legitimate files are threats, it's clear that in this case 97.19% just isn't good enough.

But AV-Comparatives isn't the only metric I use to determine the overall effectiveness of any antivirus' detection ability. Along with my own observations, I also look at AV-Test, another third-party security software testing lab.

In the latest round of testing, AV-Test gives Trend Micro perfect scores for protection. It, too, looks at how well it detects and blocks malware, identifies new threats that haven't been officially recognized or added to malware databases, and how often it gives false positives.

I should note that I've seen Trend Micro's false alarms in my own tests, so there does seem to be an issue here. It may vary considerably depending on your applications and how you use your system, though, so don't let this put you off trying the product; it might not be an issue for you in real-world use.

Malware tests

To get a complete idea of Antivirus+ Security's abilities, I put the program through some tests of my own.

As I expected, there were no file detection issues, and the engine detected and blocked even the latest malicious binaries.

I also ran some more interesting behavior tests, where test binaries perform a range of very suspicious actions (run a command shell, which launches wmic.exe, which fires up PowerShell with a one-line command to download a malicious file, for instance.) 

Antivirus+ Security performed well, jumping on many executables and closing them based on behavior alone before the file could be downloaded. That's more aggressive than some - Total AV waited for the downloaded and blocked it, but ignored the behavior and left the executables untouched - and perhaps explains why Trend Micro can raise more false positives. But I feel it's good news overall, as blocking suspect behavior as well as known dangerous files should protect you from even brand-new and undiscovered threats.

Ransomware test

My toughest antivirus test pits the reviewed product against my own custom ransomware simulator. As I've written this myself, Trend Micro wouldn't be able to detect the threat from its file signature, and could only rely on behavior monitoring. 

Many antivirus products fail this test, but Trend Micro achieved another big success. Not only did it kill the process after only three documents had been encrypted, but it also recovered those documents in full, ensuring I didn't lose any data at all. 

That puts Trend Micro alongside Bitdefender as the only vendor with products that both blocked my test threat and recovered any lost files. As an example of how important that might be, Norton AntiVirus Plus also detected and killed the simulator, but not before it managed to trash 57 documents, all of which were unrecoverable: oops. Stopping ransomware isn't just about the initial detection; speed and document recovery matter, too, and Trend Micro is one of the top contenders in both areas.

URL filtering

Trend Micro Antivirus+ Security includes several levels of browsing protection. 

Trend Micro's Social Networking Protection uses browser extensions to display a 'risk rating' of links on popular social networks, for instance (Facebook, Twitter, LinkedIn, Pinterest, Weibo, and more.) But there's also automatic checking of URLs before they're accessed, and even if a page passes that test, its content is scanned by the core Trend Micro engine.

AV-Comparatives' hasn't done any Anti-Phishing Certification Tests for a while, but the 2020 report put Trend Micro on top, blocking an excellent 95% of phishing sites. Other contenders included Bitdefender (94%), Avira (91%), and AVG and Avast (86%).

My smaller manual tests also found the app performed well, blocking many of even the very latest phishing sites.

I did notice one potential issue, though. Antivirus+ Security did a great job of protecting my browsing in Chrome, Edge and Firefox, but it didn't help with smaller browsers. After launching Brave, I was able to visit as many dangerous sites as I liked, without Antivirus+ Security raising any alarm.

Pay Guard

Trend Micro's Pay Guard aims to provide a more secure environment for carrying out online banking, shopping and other sensitive transactions, making it more difficult for malware to monitor or log what you're doing. This is also a familiar idea, but Trend Micro implements it a little differently.

While Bitdefender Safepay and similar packages create their secure environment within a custom hardened browser running on a separate desktop, Antivirus+ Security uses your default browser (as long as it's Chrome, Firefox, Edge or IE) with its most secure settings. 

This isn't as isolated from other apps. Keyloggers and screen capture tools weren't able to capture what I did in Safepay, for instance, but had no problem recording all Pay Guard activities.

Pay Guard is easier and more convenient to use, though. It can be set up to launch automatically when you access sensitive sites, maybe your bank and credit card companies. And it does offer useful security benefits, opening in a private browsing window, with no extensions loaded, and no trace of your transactions left when it closes.

Spam filter

Trend Micro Antivirus+ Security has a surprise bonus tool in its spam filter, a feature normally reserved for security suites. It's not easy to find, though - it's disabled by default and not highlighted on the main dashboard - and you may not even realize it exists unless you find the right area of the Settings dialog and click the appropriate checkbox.

After enabling the feature, I began to realize why Trend Micro wasn't shouting about it. It's not a network-level, system-wide filter, for instance; it only works with Outlook, scanning POP3, SMTP, and Exchange messages

Performance wasn't great for me, either, with the filter regularly flagging legitimate emails as junk. You can address this by adding trusted addresses to an Approved Senders whitelist, though, or maybe reducing the filter strength. It's also possible you'll see better results, as these depend very much on the type of email you get. Take the trial, and see how it does.

Final verdict

Trend Micro has produced a user-friendly antivirus with excellent anti-ransomware abilities, but experts might be frustrated by the lack of advanced features and configuration options.

Trend Micro Internet Security

Trend Micro Internet Security extends the Antivirus+ product with parental controls, social media privacy tools, and a handful of PC maintenance and speedup features.

The suite's main selling point is its extended license, covering up to three PCs for only a little more than Antivirus+ Security: $40 for one year, $80 on renewal, or $60 for a two-year license, rising to $125 when you renew.

That looks a little underpowered to us, for what you're getting. Bitdefender Internet Security has many more features - firewall, password manager, webcam protection, and more - but the three-device license is priced the same, at $30 in year one, $80 on renewal. 

You can extend Bitdefender licenses to cover up to ten devices over three years, too, potentially saving even more. Trend Micro Internet Security is normally a three-device, one or two-year deal. (Confusingly, some regions are more flexible than others. Trend Micro's UK plans allow you to buy a cheaper one-device Internet Security license; the US plans only support three.)

Still, if Trend Micro Internet Security has everything you're after, Bitdefender specs may not matter very much. What's really important is exactly what its new features can do, and that's what I wanted to find out.

Parental Controls

Trend Micro's Family feature is an interesting parental controls tools that offer a little more functionality than you'll get with many other suites.

Content filtering enables blocking websites by their content type, for instance. A long list of well-chosen categories gives you plenty of control over how the system should work. You don't just get a single checkbox to block or allow all websites classed as 'Adult', for instance - you can opt to block pornography and erotic links, but allow sites covering sex education or with swimsuit pictures.

More general tools include options to prevent users accessed sites that Trend Micro hasn't rated. You can have unsuitable images filtered out from search engine results, or even block access to search engines entirely. 

You're able to schedule internet access and set maximum device time usage per user account. It's not very flexible - you must set times in whole hours only - but the familiar calendar interface means it's easy enough to use.

Unusually for a Windows security suite, you can also block access to specific applications by schedule. Add an app and initially, it's blocked at all times, but you can freely tweak that to, say, only allow it to be launched at weekends. (You can also override the block by entering your own password.)

There's a significant limitation here, in that Trend Micro Internet Security only covers desktops. If your child has access to a phone or a tablet, they can switch devices whenever they hit any enforced limits on the PC.

But if you can live with that, Trend Micro's parental controls tools give you fractionally more features than you'll see with some competitors, and are a worthwhile addition to the suite.

PC Health

Trend Micro claims its PC Health feature can 'fix common problems and get everything running at top speed', but it doesn't take long to realize that might be a little, well, unrealistic.

Trend Micro Internet Security automatically checks your PC Health when you run a regular antivirus scan, or you can choose to run a separate scan. Either way, the process doesn't take long, and within seconds I was looking at results in five categories.

A 'Security Vulnerabilities' section lists missing program updates, though only from Microsoft and Adobe; Avira's Software Updater also covers updates for Chrome, Firefox, Opera, Java, TeamViewer, Paint.Net, and other popular tools.

The Vulnerabilities section apparently also looks for poorly configured Windows firewall and user account settings. If you've tried similar tools before, you'll know they always come up with some obscure Registry setting that could be tightened, just a little. In this case, it had no suggestions at all.

A 'Potentially Incompatible Programs' section warns you of apps that might interfere with Internet Security or 'affect the performance of your computer.' Again, it found nothing to report on my system.

The 'Reduce Computer Startup Time' section displays startup programs that Trend Micro thinks could be disabled (or launched later) to reduce boot time. Task Manager reported 20 startup programs on my test system, but Trend Micro recommended delaying the launch of only four. But as it measured the total load time of all four programs as under 1.5 seconds, this wouldn't make any noticeable difference.

The 'Regain Disk Space' section handles all your system cleanup tasks and reported a total of 12.13GB to clean up across four categories: Temporary Application Files, Windows Update History, Temporary Web Browser Files, and Temporary Windows Files.

That's a good total, beating even what CCleaner could find on the same system (7.4GB), but the report had no real detail. The app claimed it could delete 1.44GB of 'Temporary application files', for instance, but didn't tell me what they were, so I had no way to check whether I needed these files or not.

Finally, a 'Clean Privacy Data' feature can apparently remove personal data from 'web browsers, instant messaging applications, media players and Windows.' Sounds great, but as it found absolutely nothing at all on my test system (and it didn't in my last two reviews, either), I was left wondering how thorough it is.

PC Health promises a lot but fails to deliver in almost every area. You'll get better results with the best-of-breed PC maintenance freeware, such as CCleaner. Or, if you're an experienced user and you'd like your security suite to have some real speedup power, check out Avira Prime. Its system cleaner is one of the few I've seen that can stand up to the stand-alone competition.

Privacy Scanner

Trend Micro Internet Security enhances your privacy with three main tools.

Privacy Scanner includes options to check the privacy settings of your web browsers, and your Facebook, Twitter, and LinkedIn accounts. These are available from the main Trend Micro interface, but for some reason, it launched Internet Explorer rather than Chrome, as my default browser. 

Privacy Scanner is also available from Trend Micro's free Chrome and Firefox browser extensions, so I installed that instead. This was detected when I logged in to Facebook, Twitter, and LinkedIn, and was then able to scan my account settings for issues.

The Scanner offered 8 recommendations for Facebook (changing who could see my posts, who could see posts I'd tagged, and so on) 3 for Twitter and 1 for LinkedIn. 

A 'Fix all' button automatically changes all settings to give maximum privacy, or I was able to change individual account settings as required.

This could be handy as a way to highlight weak privacy settings, but with Privacy Scanner still supporting IE, and ignoring Edge, it looks like it really needs an update.

Social Networking Protection

Trend Micro's Social Networking Protection is a simple feature that highlights risky links in social media feeds, web search results, and other web pages.

This feature is enabled by default in Internet Explorer, Firefox, and Chrome, as long as you install Trend Micro's extensions.

This worked well when I tried it, highlighting safe URLs in reassuring green, and dangerous links in alarming red. Although I didn't test this feature in-depth, Trend Micro's engine does a good job of blocking URLs, so I expect it will be just as accurate. 

Data Theft Prevention

Trend Micro's final privacy feature, Data Theft Prevention, aims to stop confidential information from ever leaving your PC.

The idea is that you create a list of information you don't want to share without permission on websites and in emails: credit card or bank account details, addresses, telephone numbers, whatever they might be. Trend Micro then monitors outgoing connections and alerts you to any attempt to send those details.

While this sounds great, it only works with unencrypted connections and data. If an app connects using HTTPS or sends your data in a ZIP file, for instance, Data Theft Prevention won't be able to monitor what's going on.

There's no harm in setting it up, and the feature might prevent some basic malware from stealing your personal details. I wouldn't rely on that, though, and Data Theft Prevention really doesn't add much to the suite.

Final verdict

Trend Micro Internet Security doesn't make any huge mistakes, but it doesn't provide any compelling reasons to buy it, either. The feature set is small, and although there are a few original touches, most tools are average at best.

If you've already decided you're buying a Trend Micro product, and Internet Security's feature set suits your needs, check out the trial anyway. It will make you a little safer, and it's fair value if you're covering more than one device.

But if you're not already committed to the company, there's probably nothing in Trend Micro Internet Security that will change your mind, and you'll be better off with something else.

Trend Micro Maximum Security

There isn't a lot of difference between Internet Security and Maximum Security. The big addition is multi-platform support, with apps available for Android, iOS, and Mac. The other is the inclusion of a password manager. For any more cool perks or security tools, you'll have to upgrade to Trend Micro's top subscription.

Trend Micro Maximum Security isn't too bad of a deal considering what you do get. To protect up to five devices it only costs $50 for the first year and $90 on renewal. And you still get all the features of both Trend Micro Antivirus+ Security and Internet Security including parental controls. social media protections, and its signature online banking tool, Pay Guard.

 Multi-platform

With the ability to cover five devices with a single Maximum Security license, its multi-platform support could be the highlight of the package.

The Mac build covers all the core features you need, and more: antivirus, browsing protection, a spam filter, parental controls, social networking protection, the Privacy Scanner to check your social network account settings, and the ransomware-blocking Folder Shield.

It doesn't have some of the Windows extras - Pay Guard banking protection, any equivalent to PC Health's cleanup tools - but is a decent package overall.

The Android app is better than most, with equivalents to most of the features in the Windows edition, and a number of mobile-specific tools (a Privacy Scanner highlighting apps that can access your personal data, an app locker, a Secret Snap feature to capture a picture of unauthorized users trying to access your device.)

The app scores well with the top labs. AV-Test's Home User Android test awarded it a maximum 6/6 for Protection, Usability, and Performance in its last report. With a Play Store rating of 4.6, users seem to like it, too.

Trend Micro's iOS app can't match the Android edition, but it still outperforms many competitors, with malicious website blocking (including a secure QR code scanner), parental controls, private browsing, and tools that divert suspect texts, block ads and trackers and alerts you to unsafe wireless networks. Works for me.

Password Manager

At first glance, Trend Micro's Password Manager looks a little better than most of the security suite competition. It doesn't just generate stored passwords, store and sync them across your devices, and automatically complete login pages, for instance. There's also support for much more capable form filling, with data types including your name, birth date, email address, phone number, physical address, and credit card details.

Try using the service, though, and you'll find there's not much depth to any of this. Import options are limited to browsers, LastPass, and Kaspersky Password Manager, oddly. You can only enter a single example of many form data types (only a single address or password manager.) And you can forget about advanced features like secure password sharing or two-factor authentication.

The most significant problem during this review is the password manager simply didn't work, at all. I used its browser extension and web console to enter passwords, a name, addresses, and other data, but it apparently didn't recognize any forms and failed to auto-complete anything.

I've seen the password manager work successfully in all previous reviews, so I'm going to be generous and treat this as a temporary glitch or an issue with my testing system. But a rating of 2.5/5 on the Chrome store and the last update suggests there might be bigger problems in the background.

There may still be hope, though, especially if you'll mostly use mobile apps (the Android edition has more features, is updated more regularly, and scores 4.3/5 on the Play Store.) Try Password Manager out, it might be enough if your needs are simple, but it doesn't begin to compete with the stand-alone competition.

Final verdict

You don't see a real jump in overall security between Trend Micro Internet Security and Maximum Security. A password manager is a pretty handy tool to have in your arsenal, though, and it is helpful to be able to use your multiple licenses to protect more than just a Windows computer. Not to mention the jump only costs you $10 more than Internet Security, so value wise it's a pretty good steal.

Trend Micro Premium Security

If Trend Micro hasn't satisfied your security needs so far, maybe Trend Micro Premium Security will do the trick.

A welcome welcome touch found in Premium Security in a small Vault tool that enables using password-protected folders to prevent others from viewing your most confidential files.

This doesn't have quite the power you might expect from a high-end suite. There's no configurable firewall, for instance, and no webcam or microphone protection.

Trend Micro Premium Security is significantly more expensive than the competition, too. A one-year, 10-device license costs $60 for the first term and $130 on renewal; Bitdefender Total Security is priced at $43 in year one, and $110 on renewal, for the same number of devices and several security features missing from Trend Micro.

So, is Premium Security really worth the extra? I installed it to find out.

Vault

Trend Micro's Vault is a very simple tool that enables the creation of password-protected encrypted containers for storing sensitive files.

Choose your preferred password, open the vault and it displays a widget on your desktop. Drag and drop your most confidential files onto the widget and they're moved there. Close the vault and they're inaccessible to anyone who doesn't know the password.

Reopen the vault later and you can access it from Explorer, then open, edit, and save documents more or less as usual. (The process is slower than usual, thanks to the encryption overhead, but there's nothing unacceptable.)

So far, so very similar to a lot of other encryption tools. But Vault does have one slightly surprising extra. If your computer is lost or stolen, report this on the Trend Micro website and it'll be sealed. Even if the thief knows the password, they won't be able to open the vault until the computer is reported found.

Final verdict

Trend Micro Premium Security leaves out many features you might expect from a high-end security suite, like a firewall, backup, or webcam protection. Its multi-platform support and 10-device license and secure vault puts it ahead of the lesser packages, though, and the suite is also easy to use, with an accurate engine, quality URL blocking, and some capable mobile apps. If its feature set matches your needs, take the 30-day trial for a spin, and see how it works for you. 

We've also highlighted the best antivirus

When it comes to finding the best cloud hosting platform for your business or personal projects, the options can seem overwhelming. However, there is one name that consistently rises to the top; Cloudways. 

With its robust infrastructure and intuitive user interface, Cloudways has become a go-to choice for anyone looking to harness the potential of cloud hosting. Offering a seamless experience and unmatched performance, 

This platform has gained a reputation for its reliability and flexibility. This review will delve deeper into the features of Cloudways that made it a standout player in the cloud hosting industry.

• Want to try Cloudways? Check out the website here

Cloudways features

One of the standout features of Cloudways is its use of SSD-based hosting. With SSD drives, your website will experience sufficient performance improvements and reduced page load times. This is especially important for dynamic websites that rely on quick response times to engage visitors and keep them on your site. Cloudways also provides built-in advanced caches, including Memcached, Varnish, Nginx, and Redis. These caches are optimized and ready to use, ensuring your website delivers expedited responses to user requests. By leveraging these caches, you can further enhance the performance of your website and provide a seamless user experience.

The platform is also PHP 7.4 and 8.0 ready. PHP 8 is known for its significant speed improvements over its predecessor, making your website faster and more efficient. With Cloudways, you can take advantage of the latest PHP versions and leverage their performance benefits.

Unlike shared hosting, Cloudways offers a dedicated environment for your websites. This means that your server resources are not shared with other users, allowing you to maximize server and app performance. Having dedicated resources ensures that your website operates smoothly, even during peak traffic periods.

Cloudways takes care of server maintenance with auto-healing managed cloud servers. This feature automatically resolves most server issues through auto-healing restarts. You can rest assured that your website will continue running smoothly, and you won't have to worry about frequent crashes or downtime.

For WordPress users, Cloudways offers a free WordPress cache plugin called Breeze. This plugin is designed in-house to provide superior performance compared to other plugins in the industry. With simplicity at no cost, Breeze comes pre-installed on Cloudways, making it easy for you to optimize your WordPress website.

Another noteworthy feature of Cloudways is Redis support. By enabling Redis, you can improve the performance of your databases. Combined with Apache, Nginx, and Varnish, this setup ensures unbeatable performance for your website.

If you're running a Magento 1.0 store, Cloudways has you covered with a free Magento Full Page Cache. This built-in cache significantly boosts the performance of your Magento store, allowing for faster page loads and smoother user experiences.

Cloudways also includes pre-configured PHP-FPM, which dramatically speeds up your website and improves the loading times of your PHP environment. This means your website will respond faster to user requests, resulting in a better overall experience.

To enhance the speed of communication between web servers and clients, Cloudways servers are HTTP/2 supported. By leveraging the benefits of HTTP/2, you can significantly improve the loading times of your website and provide a seamless browsing experience.

For optimized image delivery and mobile optimization, Cloudways offers the Cloudflare enterprise add-on. This add-on provides one-click image optimization. With these features, you can instantly improve user experience and reduce loading times on all types of screens.

To stay ahead of the curve, Cloudways also supports HTTP/3 with the Cloudflare enterprise add-on. HTTP/3 is the next evolution of the HTTP protocol and offers improved performance and security. By activating the Cloudflare enterprise add-on, you'll be ready for the broader browser support of HTTP/3.

Security is a top priority for Cloudways. All Cloudways hosted servers are protected by dedicated firewalls at the operating system level. These firewalls filter out malicious traffic and keep intruders at bay, ensuring the safety and integrity of your website. Cloudways makes it easy to secure your website with 1-click free SSL installation using Let's Encrypt SSL. This trusted certificate fulfills all your HTTPS requirements for free, enhancing the security of your website and instilling trust in your visitors.

For enhanced security measures, Cloudways offers IP whitelisting. With IP whitelisting, you can create a list of trusted IPs that have unrestricted access to SSH and SFTP. This feature simplifies collaboration with networks or regions that require secure access to your server.

Cloudways takes security seriously and performs regular security patching on your server. By keeping your server up to date with the latest patches, you ensure a secure managed cloud server and mitigate vulnerabilities that could be exploited by malicious actors.

To further enhance account security, Cloudways provides two-factor authentication (2FA). This additional layer of safety protects your Cloudways account from unauthorized access, adding an extra level of protection to your server.

With the help of Cloudways' technology partner, Malcare, you can protect your WordPress websites from malicious bots, brute force login attacks, and Denial-of-Service (DoS) attacks. This ensures that your website remains accessible to legitimate users and prevents performance issues caused by such attacks.

Cloudways offers advanced DDoS protection through the Cloudflare Enterprise add-on. This add-on provides enterprise-grade mitigation of DDoS attacks in under 3 seconds, protecting your application/website and keeping it online at all times. It defends against attacks on layers 3, 4, and 7, providing comprehensive protection against various attack vectors.

To safeguard your websites from emerging threats, Cloudways offers a web application firewall (WAF) with the Cloudflare Enterprise add-on. This secure firewall analyzes millions of sites and processes 32 million requests per second to identify and block attackers intelligently. With the WAF, you can ensure that your websites are protected from evolving security risks.

Cloudways simplifies the process of updating your WordPress websites with the SafeUpdates add-on. This add-on automatically detects, tests, and performs plugin, theme, and core updates for you. It helps keep your websites secure and running smoothly, saving you time and effort.

For agencies or individuals managing multiple websites, Cloudways allows you to launch 10+ apps through 1-click deployment. With this feature, you can deploy multiple WordPress and Magento sites on a single server, providing convenience and streamlining your workflow.

Cloudways supports all PHP-based applications. Its platform combines the freedom of dedicated servers with the ease and agility of PHP PaaS (Platform as a Service). This flexibility ensures that you can host and run your preferred PHP applications without any limitations.

Switching between PHP versions is effortless with Cloudways. In just a click, you can switch between the latest versions of PHP 5.6, 7.6, and 8.1. This allows you to adapt to the requirements of your applications and take advantage of the latest PHP features and improvements.

Cloudways supports the latest versions of MySQL and MariaDB on all its servers. You can choose the database that works best for your application and switch between them as needed. This flexibility ensures compatibility with your preferred database system.

Cloudways offers enhanced service level agreements (SLAs) for those who require advanced support. With the Advanced Support package, you gain doubled live chat access and reduced online ticket response times to 3 hours for normal priority or 30 minutes for high priority. For those who require premium SLAs, Cloudways has even more efficient support options available.

In addition to its comprehensive feature set, Cloudways offers server customization and configuration options. Whether you need assistance with deploying custom packages, caching configurations, or server settings, Cloudways' expert support team is ready to help you achieve your desired setup.

Ease of Use 

Cloudways makes the process of signing up incredibly easy and straightforward. All you have to do is visit its official website, where you'll be prompted to provide your email address and other necessary details. 

However, one aspect that might strike you is the requirement to verify your identity by sending an email to verify@cloudways.com along with your government-issued IDs and social media handles. This might be a cause for concern for individuals who prioritize their privacy and are cautious about sharing personal identification information.

Once you're past the verification stage, you'll be greeted with an interface that is designed to be user-friendly and intuitive. Navigating through the various menus and options is a breeze, thanks to the well-organized layout. 

In my personal experience, I've found Cloudways to be incredibly simple and straightforward to use. The interface is clean and uncluttered, allowing you to easily locate the features and tools you need without any unnecessary complications. 

Speed

When it comes to speed and overall user experience, Cloudways excels in delivering consistent performance. 

One of the key factors contributing to Cloudways' impressive speed is its choice of hosting providers. Cloudways partners with leading cloud infrastructure providers such as DigitalOcean, AWS, Google Cloud, Vultr, and Linode. This allows you to select the provider that best suits your needs in terms of geographic location and server specifications. These providers offer high-performance servers with robust hardware and network capabilities, resulting in faster website loading times and improved user experience.

In addition to the choice of hosting providers, Cloudways implements various performance-enhancing features. The platform utilizes advanced caching technologies like Varnish, Redis, and Memcached to optimize the delivery of static and dynamic content. This helps reduce server response time and improve overall website speed.

Furthermore, Cloudways offers an integrated Content Delivery Network (CDN). CDN helps distribute your website's content across multiple servers located strategically around the globe. This reduces latency and ensures that visitors from different regions can access your website quickly, regardless of their geographical location. To ensure a smooth and seamless experience, Cloudways also provides 24/7 customer support.

Pricing

Cloudways offers cloud hosting services from several companies for which you can pay monthly or by the hour. With an hourly pay-as-you-go system, you’ll be charged for what you’re actually using, which means you can upscale/downscale a plan or add/remove features from your account and be charged only for the time you were using them.

With a monthly billing system, DigitalOcean’s plans start at $11.00 per month,  with AWS $38.56 per month, and with Google Cloud it starts at $37.45 per month.

Since Cloudways offers all the same features on all its plans, whether you went with DigitalOcean’s lowest-priced plan or highest-priced from Google Cloud, you can expect to get the following features: 24/7/365 customer support, 24/7 real-time monitoring, a free SSL certificate, one free managed migration, unlimited application installs, automated backups, staging environment, advanced optimizations of cache, auto-healing, regular security patching, HTTP/2 enabled servers, and SSH and SFTP access.

Although Cloudways doesn’t offer a money-back guarantee, there’s a 3-day free trial, and you won’t have to enter your credit card details to make use of it.

As for payment methods, Cloudways accepts credit/debit cards (Visa, MasterCard, and American Express), and PayPal (which is only available to customers that have upgraded their account from trial to full).

Customer support

Cloudways offers multiple channels for customer support, ensuring that you can easily reach out for assistance whenever needed. The live chat support feature enables real-time communication with a Cloudways support representative. 

This can be accessed directly from the Cloudways website or within the control panel. The live chat option is particularly beneficial if you require immediate assistance or have urgent queries.

As for self-support, you’ll find most of the common questions covered in their FAQ section, while everything else is answered in the knowledgebase. Besides bristling with how-tos, the knowledgebase is remarkably beginner-friendly as it features a “Getting Started” category as well as a collapsible section that explains all basic technical terms that are used throughout the guides.

Cloudways also provides a system status page where you can get informed about outages and scheduled maintenance, and a community forum where most of the questions are answered by the employees. Unfortunately, the forum has seen better days in terms of activity.

The competition

Cloudways seeks to simplify the cloud hosting experience by offering a simple setup, 24/7 support, management services, and lots of step-by-step guides. However, DreamHost goes a bit further by offering domain registrations (and a free domain name), email, as well as shared, managed WordPress, VPS, and dedicated server hosting solutions. Yes, DreamHost offers more options overall, but if you’re looking for a cloud, Cloudways comes a bit stronger and offers more comprehensive support. 

While Cloudways specializes in managed cloud services, InMotion Hosting offers a whole variety of hosting solutions attracting a wider audience. In addition to that, InMotion Hosting’s plans are more pocket-friendly, richer with features (free cPanel license included), and come with a money-back guarantee (ranging from 30 to 90 days), which will attract both individuals and small business owners. On the other hand, Cloudways is more geared towards developers and users with a lot of technical know-how in general. 

As is the case with hosts we’ve mentioned so far, in comparison with Cloudways, HostGator offers a wider variety of solutions, novice-friendly features, and cheaper pricing. However, Cloudways has superior server infrastructure, a higher level of server customization, and completely managed hosting services with all its plans, which is something you won’t get with HostGator.

Like with HostGator, Bluehost offers a full range of hosting solutions, but since all its data centers are situated in the USA, you won’t get much flexibility in terms of targeted audience. In contrast, with Cloudways you are free to choose between more than 60 locations around the globe. 

Is Cloudways cloud hosting right for you?

Determining whether Cloudways cloud hosting is the right choice for you depends on the evaluation of various factors pertaining to your specific requirements, including the nature of your website or application, your technical proficiency, scalability needs, budget considerations, desired level of control, and customization.

Cloudways, as a managed cloud hosting platform, offers a range of features and benefits that can cater to the needs of different users, such as developers, small and medium-sized businesses, and even larger enterprises. With Cloudways, you gain access to a wide selection of cloud infrastructure providers, including Amazon Web Services (AWS), Google Cloud Platform (GCP), DigitalOcean, Vultr, and Linode, enabling you to choose the one that aligns best with your specific requirements and preferences.

One significant advantage of Cloudways is its emphasis on simplicity and ease of use. The platform incorporates a user-friendly control panel that allows you to manage and deploy your applications with minimal effort, facilitating tasks such as server configuration, application installation, and scaling resources to accommodate varying traffic demands. However, if you need a web hosting provider that offers email hosting, and domain registration, then Cloudways may not be the right choice for you.

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