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Bluehost Web Hosting review
8:13 pm | December 24, 2021

Author: admin | Category: Computers Gadgets Pro Website Hosting | Comments: Off

Bluehost, one of the world's largest and best web hosting providers, has almost two decades of experience in helping users build and host quality WordPress websites.

Bluehost is owned by Newfold Digital the company behind other major hosting names like HostGator, Network Solutions, and SEO tool Yoast too.

Bluehost has a real depth of knowledge in WordPress which goes way beyond most competitors. It has developers working on the platform full-time, and has been directly recommended by WordPress.org since 2005.

For a quick run through what Bluehost is like to use check out my One Hour With Bluehost article.

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What types of hosting does Bluehost offer? 

Bluehost provides some of the best WordPress hosting in the shape of shared, VPS hosting, cloud, and dedicated hosting plans. These plans are good for everything from blogs to ecommerce sites of all sizes.

The shared plans come in four flavours: Starter, Business, eCommerce Essentials, and eCommerce Essentials Premium. You'll find yourself directed to these plans if you click through from WordPress Hosting, WooCommerce, and Web Hosting. The only difference is that if you click through from WooCommerce you'll only be offered eCommerce Essentials, and eCommerce Essentials Premium.

The shared plans are ideal for up to 400K visits but those figures are based on the average site and don't specify a performance level for the sites. You should consider the number an estimate and safety net. If your site gets a lot of visitors, you'll likely need to use one of the VPS, cloud, or dedicated plans.

The VPS plans come in three flavours: Standard NVMe 4, Enhanced NVMe 8, and Ultimate NVMe 16. Plus, a bonus custom flavour. The number in the name corresponds to the amount of RAM you get with each plan. You get a 1:2 ratio of CPU cores to gigabytes of RAM. As for site visits, you're on your own here when it comes to estimated levels but support will help you make the choice on which one is best for you.

The cloud plans also come in three flavours: Cloud 10, Cloud 25, and Cloud 50. Plus, the additional custom plan. The number in this name corresponds to how many sites each plan supports. The cloud plans are ideal for 300K - 23 million site visits a month.

It's the same pattern with dedicated hosting plans: Standard NVMe 32, Enhanced NVMe 64, and Premium NVMe 128...and the custom plan. These plans have a CPU core to RAM ratio of 1:4.

An image of TechRadar's landing page at Bluehost

Bluehost offers quality WordPress plans with some powerful extras (Image credit: Future)

Bluehost shared & WordPress hosting

Bluehost's WordPress and shared hosting plans are the same. Opt for one of these plans and your website is stored on a server which also hosts many other accounts. This type of hosting saves money, because the cost of the server is shared between many users. But it runs the risk of unstable performance, because the server's resources - the processor, the RAM, the network connection - are also shared by all the accounts.

The cheapest plan starts at $3.95/mo for 36 months and then renews at $9.99. It supports 10 websites and up to 40K visits a month. It provides 10 GB NVMe storage, a CDN, managed WordPress updates, SSL, and some security features. Email and back ups are only free for one year.

Spending more on the next plan will set you back $6.45/mo for 36 months and then $14.99/mo after. The only difference is that the plan supports more visitors (200K) but also malware removal and free domain privacy for one year.

Step up again and you'll be paying 6.99/mo for more resources and more security, development tools, and ecommerce tools. This plan renews at $17.99/mo.

These are capable products, easy to manage, faster than most (more on that later) and powerful enough to handle many personal and small business sites.

The control panel for Bluehost

(Image credit: Future)

Bluehost VPS hosting

VPS (Virtual Private Server) hosting is where a physical server is divided up into individual server environments. There are far fewer accounts on a server than you'll see with shared hosting, and your VPS doesn't have to share its resources with other sites. That's a real performance plus, and while some shared hosting plans might struggle with large amounts of visitors, a good VPS can usually handle hundreds of thousands.

Bluehost has three VPS plans. The simplest gives you 2 CPU cores, 4 GB DDR5 RAM, 100 GB NVMe storage, unmetered bandwidth and a cPanel/WHM license for $46.99/ month over three years, $65.99 on renewal. At the top of the range, an 8 core, 16 GB DDR5 RAM, 450 GB NVMe storage and unmetered bandwidth setup is priced at $94.99 a month over three years, $140.99 on renewal.

An image of Bluehost's control panel

A full-featured cPanel setup is stuffed with web management features (Image credit: Future)

Bluehost dedicated hosting

Selecting a dedicated hosting package gets you the maximum resources and control: an entire web server, for your use only.

The server users the latest hardware including AMD EYPC processers. Speedy NVMe storage which is becoming the new standard SSD. You also get unlimited bandwidth, Cloudflare Enterprise CDN, and a 99.9% SLA.

The servers are fully managed and come with white-glove onboarding.

An image of three templates for my site

Bluehost website builder dashboard (Image credit: Future)

Does Bluehost have a page builder?

Bluehost offers a WordPress page builder. It's based on WordPress and has some of the same pain points of the WordPress built-in block editor but has some handy tools to make it easier. You can use this for all types of sites from blogs to eCommerce stores.

First of all, you get a helping hand if you're stating out with your first WordPress site in the form of an AI built website. There are also suggestions and tutorials to help you make it better. There is also the WordPress Academy to help you better understand WordPress.

Then, there is the WonderBlocks tool that has loads of templates for all sorts of things you want to add to your site. You can read more about the experience of building your first site with Bluehost in my one hour with Bluehost review and the full Bluehost website builder review.

An image of Bluehost's speed test

Bluehost's uptime (Image credit: Future)

How fast is Bluehost? 

Performance matters in web hosting, even for the cheapest of plans. A slow site, regularly down, could be worse than having no website at all.

To test Bluehost we migrated a WordPress site to the most basic plans and then ran some WordPress benchmark tests to see how well the server performed in general. After that we did some gentle stress testing to see how well the site coped with some traffic.

WordPress benchmark testing

CPU & Memory

Operations with large text data

8.8

Random binary data operations

5.14

Recursive mathematical calculations

6.13

Iterative mathematical calculations

7.2

Filesystem

Filesystem write ability

8.82

Local file copy and access speed

9.36

Small file IO test

10

Database

Importing large amount of data to database

8.68

Simple queries on single table

10

Complex database queries on multiple tables

7.7

Object Cache

Persistent object cache enabled

0

Network

Network download speed test

10

Overall

Your server score

7.9

Siege test

Concurrent users

5

9

15

Transactions

1086

2110

1473

availability

95.6

96.7

95.71

elapsed time

299.22

299.87

299.11

Data transactions

13.96

25.95

19.45

response time

0.41

1.17

2.61

Transaction rate

3.36

7.04

4.92

throughput

0.05

0.09

0.07

concurrency

1.49

8.22

12.87

sucesful transactions

1086

2110

1473

failed transactions

50

72

66

longest transaction

19.77

19.93

20.21

shortest transaction

0.11

0.11

0.1

For benchmarking, the WordPress Benchmark plugin measures CPU and memory use, object cache, filesystem access, and network speed. It then provides a final benchmark score. Meanwhile, the command line tool Siege can simulate multiple concurrent visits, providing us with an idea of the server’s reliability when demand is high.

Our modest WordPress-based WooCommerce store, with around 20 items and a welcoming landing page scored 7.9 in WordPress Benchmark. This was a particularly good set of scores across the board, only let down by the “Persistent object cache enabled” benchmark unable to measure a score.

Meanwhile, the Siege testing found the hosting able to handle 9 and 15 concurrent visitors comfortably, responding well and with over 95% availability. Considered together, these test results offer some confidence that even with Bluehost’s most affordable hosting plans, you can expect reliable performance.

Note that these tests determine performance on a shared hosting plan. As such, they don’t offer any insights into speeds on dedicated hosting, cloud hosting, or VPS hosting plans.

What is Bluehost's support like? 

There is only chat support for the most basic shared hosting plans. All other plans come with chat and phone support. There is also only a local US or international number for phone support and all support is in the English language. This might not be an issue if you're in North America but it could be costly and less than ideal compared with having support in your local language.

To be fair, this shouldn't be a big cross in the cons column because most hosting companies don't offer phone support at all - let alone in multiple languages. Still, only offering English support across all support is going to be a dealbreaker for some and other hosts do offer multi-lingual support, such as Hostinger.

Final verdict

If you want to make your first WordPress site and you want to invest some time in getting to Know WordPress then Bluehost is the right host for you. Making an actual WordPress site can be difficult and I did find it slightly easier on Bluehost than other hosts thanks to WonderBlocks.

I also found it easier to do some technical things like improve website performance metrics with Bluehost too.

Bluehost doesn't quite grab a best for beginner accolade because I think nothing can beat DreamHost's offer of building a site for you and you do feel a bit of the less than ideal WordPress page building interface come through into the UI when editing web pages.

Bluehost FAQs

What payment types does Bluehost support?

Bluehost accepts payment via card only.

Does Bluehost offer refunds?

Buy a Bluehost hosting plan, or some add-on products and you're protected by a 30-day money-back guarantee. That's typical for the hosting world, although a few providers offer more: InMotion Hosting gives you 90 days, HostGator 45 days.

We noticed one or two minor issues. Bluehost doesn't offer refunds on SSL certificates, for instance; Hostinger does. But generally, this is a straightforward, catch-free guarantee which gives you exactly the protection you'd expect.

Does Bluehost have an uptime guarantee?

Bluehost doesn't quote any target uptime figure, or have any formal method of compensating you if your server is down for a lengthy period.

That's a little disappointing. Most providers quote uptime figures of at least 99.9%, some 99.99%, and say they'll give you credits if the service doesn't hit the mark.

These 'guarantees' don't always mean very much, though. The small print might say downtime doesn't count if it's due to 'unforeseeable circumstances', for instance, something which could be used to rule out almost anything.

Overall, we'd prefer a host to have an uptime guarantee, but if this doesn't happen, it's not a disaster. We'll look at our own and other measurements of uptime, instead, and in our experience Bluehost scores very well.

Where are Bluehost's data centers?

Bluehost has local data centers for its various regions - USA, India, China - but your site is automatically assigned to the nearest location when you sign up. Buy at bluehost.com and your website is hosted in Bluehost's USA data center, for instance; use bluehost.in and it's hosted in India.

For comparison, GoDaddy has data centers in North America, India, Singapore and Europe, and you're able to choose which data center to use for each hosting plan. That can be an advantage, as it gives you a better chance of hosting your website close to its main audience, improving download speeds.

What is my Bluehost IP address?

Finding your website server's IP address can be handy, especially if you need to point a domain hosted elsewhere to your website.

There's no single way to manage this on Bluehost - it depends on your product and control panel - but if your plan has access to cPanel, it only takes a moment.

Log into your Bluehost account dashboard (my.bluehost.com).

Click Advanced in the left-hand sidebar.

Browse the General Information box on the right. The server IP address is displayed as 'Shared IP address.' (If you don't see a General Information box, look for and click a Server Information link).

What are Bluehost's nameservers?

Bluehost's nameservers are:

ns1.bluehost.com 162.88.60.37
ns2.bluehost.com 162.88.61.37

If you need more help, the support site has several useful articles on nameservers and DNS

How do I cancel a Bluehost product?

Log into your Bluehost control panel (my.bluehost.com).

Click the account icon top right (it'll have your initials in a circle) and select My Products.

Find the plan you'd like to cancel, click the More icon to its right (three dots in a vertical line) and select Renewal Options.

Choose Manual Renew and you won't be charged again. Your subscription will expire at the end of its term.

If you think there's a chance you might want to cancel a plan, make the decision as early as you can. Bluehost's auto-renewal scheme takes your money 15 days before the plan expires, so if you leave this to the last minute, there's a good chance you'll be too late.

Check out the latest Bluehost promo codes.

ADP Human Capital Management review
11:30 pm | December 21, 2021

Author: admin | Category: Computers Gadgets Pro | Comments: Off

Hardly an internet phenomenon, ADP has been around for over 70 years, and is also a worldwide company, with a presence in over 140 markets. ADP offers a comprehensive suite of services that fit around the theme of Human Capital Management (HCM). This includes areas such as HR, compliance expertise, payroll, and benefits administration among its many offerings.

Plans and pricing

ADP does not provide upfront information about pricing, but rather takes the route of getting in touch for a custom quote. This does require contacting the company and providing your business credentials, but this does take some investment of time, and makes it difficult to quickly compare quotes between providers.

While we did not find details of the pricing, it appears to be based upon several variables. This includes an initial setup fee, a monthly base fee that depends on the options chosen, and an additional cost per user. It has also been reported that there are discounts available for paying annually, but then there are no refunds issued for unused months.

We searched, and did not find a free trial, but some users indicate that the first two months are free as an introductory offer. ADP does indicate that there is a customized demo available to better decide if this fits your company’s needs.

System of Record

ADP's HCM provides your organization with a system of record for all of your employees (Image credit: ADP)

Features

ADP offers HR software that is designed to help with Human Capital Management (HCM), which can also go under the names of Human Resource Management System (HRMS) or a Human Resources Information System (HRIS)- although according to ADP the three terms can be used interchangeably. The goal is to automate, and streamline multiple different HR processes, including payroll, recruiting and onboarding, and time and attendance, from a single online dashboard, with an easy to use, and intuitive interface that ADP refers to as iHCM.

This iHCM is a cloud-based SaaS, which puts automation and the cloud to work, to take the drudgery out of human resources tasks, which can often be repetitive. This same dashboard gets used by multiple folks, and employee data can be easily uploaded, and accessed, so there is no need to maintain separate files. From there, time and attendance can be managed, including absences, such as having the ability for employees to request vacation time and approve the requests. Payroll can also be done with ease, and with accuracy. New talent can also be not only found, but also onboarded, and developed.

Time and Attendance

You can manage schedules, hours worked and time off using ADP HCM (Image credit: ADP)

The advantages also go beyond the automation of routine automated processes. For example, teams can be tracked and motivated, and AI can be applied to find trends in staff behavior via ‘People analytics,’ such as a division with the most turnover. Tasks can not only be automated, but also reminders can be set to facilitate their completion. There is the Time & Attendance module that from the manager dashboard can track items including overtime worked, timecard approvals, late employees, absenteeism, and schedules that can get adjusted on the fly.

The ADP can be used for management of existing employees. It fosters high performance, so that individual and team goals can be aligned with the organizations through feedback along with coaching. Also, succession planning can be done to develop, identify and track individuals to take over positions as needed. Furthermore, skills development is done via focused learning and targeted training to keep the workforce’s education at a high level. Competitive compensation is done via “Equitable compensation strategies.” 

HCM

ADP HCM is well suited for small and medium-sized businesses (Image credit: ADP)

A potential downside of ADP’s iHCM is that it targets only a certain size organization, essentially a medium sized company. While it is scalable, ADP indicates that it is for 50 to 999 employees, so small businesses, and larger enterprises will need to look elsewhere for their HR software needs. For larger needs, ADP does offer an Enterprise HCM solution.

Support

Direct support options for ADP are plentiful on the administrative side. Customers can reach out via a direct phone number, with hours of operation from 9 AM to 5:30 PM Monday to Friday, and closed for bank holidays. Alternate options include a support portal, dubbed the ‘ADP eService Support Portal,’ which can initiate a live chat for immediate help, or can also submit a service ticket for a more complex situation.

There is also a closed, online community forum, dubbed ‘The Bridge.’ This is an interactive online forum for Payroll and HR Professionals to interact and exchange information among colleagues.

Support options for employees needing help with their paystub are far more limited. These users are encouraged to deal directly with the HR Department of their respective organization, for a situation of a lost password to access a paystub, or for problems logging in. For other assistance, a phone number is provided, but as it gets listed last, we get the sense that ADP wants these employees to more directly deal with their company, rather than with ADP.

Final verdict

The ADP iHCM is a human resource solution targeted for medium sized businesses. We appreciate the powerful dashboard that can manage the gamut of HR processes, from talent acquisition to separations, and everything in between including payroll, team goals, and time and attendance. We also like the direct support options. We take note of the disadvantages, that include the totally opaque pricing, and this can turn into an expensive solution. Still, for a company that needs to support its HR department, the iHCM showcases ADP’s decades of experience in HR solutions.

We've also featured the best HR software, best payroll software and best HR outsourcing services

Lenovo IdeaPad Duet 5 Chromebook review
6:05 pm | December 20, 2021

Author: admin | Category: Chromebooks Computers Computing Gadgets Laptops | Tags: , | Comments: Off

Two minute review

Spec Sheet

Here is the Lenovo IdeaPad Duet 5 Chromebook configuration sent to TechRadar for review:
CPU: Qualcomm Snapdragon 7c Gen2 2.55GHz
Graphics: Qualcomm Adreno GPU
RAM: 8GB LPDDR4
Screen: 13.3-inch 1920 x 1080p multitouch OLED, 400 nits
Storage: 128GB eMMC Flash storage
Ports: 2 x USB Type-C 3.2 Gen1, 1 x Pogo pin connector
Connectivity:
Wi-Fi 6, Bluetooth 5.1
Camera (Front): 5MP RGB; (Rear) 8MP RGB w/ autofocus
Weight: 2.24lbs (1.02kg)
Size (W x H x D): 12.04 x 7.35 x 0.28 ins (305.86 x 186.74 x 7.23mm)
Battery: 42WHr w/ Rapid Charge

The Lenovo IdeaPad Duet 5 Chromebook remains one of the best laptops (and certainly the best Chromebook) you can buy, even now that it's three years old. It still offers a premium experience that many Chromebooks simply can't match - especially thanks to its gorgeous OLED display, which puts more expensive laptops to shame.

Because Chromebooks don't need as much power to run, they don't age as quickly as Windows 11 laptops, and that's especially true of the Lenovo IdeaPad Duet 5 Chromebook, which launched with incredibly powerful specifications for a Chromebook, including 8GB of RAM, a Qualcomm Snapdragon 7c Gen2 chip and Wi-Fi 6 support. This made it a brilliant performer when it launched back in 2021, and that remains true today.

At 13.3-inches diagonally, the Duet 5 Chromebook's keyboard is much more like those found on Ultrabooks, which still don't have the most spacious keyboards, but are still much more accessible, and it has a much more comfortable keyboard that its predecessor, the Lenovo IdeaPad Duet Chromebook.

At this size and with a 16:9 screen ratio, though, this is much more of a laptop that can operate as a tablet, as it is a bit unwieldy. This is in contrast to last year's 10.1-inch, 16:10 ratio model, which was a better tablet than a laptop, owing to the cramped keyboard.

The keys on the Duet 5 Chromebook keyboard aren't backlit, like its predecessor, and the keyboard itself is still pretty flimsy, also like its predecessor. 

The trackpad could also be better. Our fingers encountering enough friction to give us some uneven swiping and gesturing, but it's not bad enough that you can't get used to it and adjust the amount of pressure you're applying appropriately.

The other accessibility criticism we had of last year's Duet Chromebook – that the magnetic kickstand could be a pain to extend at times – still remains. 

A pullable tab or lanyard here could easily fix this deficiency, but it looks like we might have to wait until next year for a better design here (or, you can pick up Microsoft's Surface Adaptive Kit, which will work with any device, not just the Microsoft Surface Pro 8).

Image 1 of 5

Lenovo ThinkPad Duet 5 Chromebook

(Image credit: Future)
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Lenovo ThinkPad Duet 5 Chromebook

(Image credit: Future)
Image 3 of 5

Lenovo ThinkPad Duet 5 Chromebook

(Image credit: Future)
Image 4 of 5

Lenovo ThinkPad Duet 5 Chromebook

(Image credit: Future)
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Lenovo ThinkPad Duet 5 Chromebook

(Image credit: Future)

The magnetized backplate on Duet 5 Chromebook also has a small cutaway for a Lenovo Active Pen stylus to clip to the back, but the stylus isn't bundled with the device by default, and even when it is included it will cost extra.

Speaking of costs, one of the best things about last year's Duet Chromebook was its price. Starting at $279 / £279 / AU$424, the smaller Duet Chromebook was a fantastic value for the price.

This year's Duet 5 Chromebook is more expensive, starting at $429 ($499 as tested), and AU$799 in Australia. Unfortunately, the UK is in for a tough time as Duet 5 Chromebook starts at an eye-popping £899

We're hoping that this is only a temporary issue, and we've reached out to Lenovo for some context for the extraordinary price differential in the UK. We'll update this review if we hear back from the company. UK pricing aside, the increased price of the Duet 5 Chromebook isn't unexpected given its larger size and improve hardware.

In terms of improved hardware, we need to start with the display. Last year's Duet Chromebook was a 1,920 x 1,200 LCD IPS panel, which was outstanding for a 10.1-inch screen. 

The Duet 5 Chromebook is a step down in resolution to 1,920 x 1,080, but the panel is upgraded to OLED, making it exceptionally bright and vibrant. While both Duets are rated for 400 nits of brightness, the difference with an OLED display is simply incredible.

The OLED display alone more than justifies the increase in price, and the fact that it starts at only $429 in the US makes this a fantastic deal. Even when bumping up to the 8GB RAM configuration for $499, you still get a 13.3-inch 2-in-1 Chromebook with a 1080p OLED display for under $500, which is pretty much unheard of – and it's worth every penny.

Benchmarks

Here is how the Lenovo IdeaPad Duet 5 Chromebook performed in our suite of benchmark tests:
Kraken JavaScript: 1,845ms
Octane 2.0 JavaScript: 23,798
Jetstream 2: 83.4
Battery Life (TechRadar movie test): 16 hours 20 minutes

The display isn't the only thing that got an upgrade this year, with the Duet 5 Chromebook stepping up to the Qualcomm Snapdragon 7c Gen2 processor from the MediaTek P60T chip in last year's Duet Chromebook.

Both of these are high-efficiency ARM-based chips, so neither is going to pack the same kind of raw performance as an Intel Core i3 processor, which some of the beefier Chromebooks feature. 

The Snapdragon 7c Gen2 is still a huge improvement over the MediaTek P60T. The Snapdragon 7c Gen2 finished the Kraken JavaScript benchmark in 1,845ms, compared to the MediaTek P60T's time of 3,940ms. That's just better than twice as fast as last year's Duet Chromebook.

Still, the Snapdragon 7c Gen2 is lagging in terms of benchmarks vis a vis other Chromebooks, but it still felt reasonable snappy when we were actually using it. So unless you're really looking to directly compare the Duet 5 Chromebook against the Asus Chromebook Flip C536, Google Pixelbook, or the Acer Chromebook Spin 713, you're not likely to see any performance lag – though it will still be there.

Lenovo IdeaPad Duet 5 Chromebook

(Image credit: Future)

Buy it if...

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Universal Background Screening review
4:15 am | December 18, 2021

Author: admin | Category: Computers Gadgets Pro Software & Services | Comments: Off

Universal Background Screening, located in Scottsdale, Arizona, operates as a licensed private investigation firm in accordance with state laws. They even provide their license on their website. The company offers a variety of services, starting with employment background checks, and also includes employment physical exams, general physical exams, income verification, and compliance management solutions. Although Universal Background Screening is entirely based in the United States, it offers its services worldwide, covering approximately 200 countries—from Albania to Zimbabwe.

Universal Background Screening evaluation

Universal doesn’t publicize its pricing information, so it’s best to request a quote directly (Image credit: Universal Background Screening)

Plans and pricing

Determining the exact pricing for Universal Background Screening can be challenging, as their cost structure is often customized to meet each client’s unique requirements. The pricing for background screening services typically varies due to several key factors influencing the overall scope and complexity of the checks performed.

Depth of the Search: The level of detail in the background check plays a significant role in pricing. For instance, an essential check might include a simple criminal history report, while a more comprehensive search could involve multi-state criminal checks, credit reports, and education verification. The greater the depth of the search, the higher the cost is likely to be.

Types of Checks Conducted: Background screening can encompass a wide range of checks beyond criminal history. Depending on the client’s needs, this could include employment verification, reference checks, drug testing, and social media analysis. Each type of check has its associated costs, which can vary significantly.

Volume of Checks Requested: The number of background checks requested can also impact pricing. Many companies offer bulk pricing discounts for clients requiring multiple checks, which can lead to cost savings for larger organizations or industries with high turnover rates.

Custom Quotes: Given the variability of these factors, Universal Background Screening, like many other companies in the industry, typically provides custom quotes tailored to each client's specific needs. This ensures clients pay for what they require rather than a one-size-fits-all package.

To obtain accurate and detailed pricing information, it’s generally necessary to contact Universal Background Screening directly. Their team can assess your needs and provide a tailored solution for your budget. It's also worth noting that, generally speaking, the costs associated with background check services fluctuate based on the depth and breadth of the checks requested, making it essential to discuss your requirements upfront.

Universal Background Screening evaluation

Universal accepts candidate information through an online straightforward form that can be pre populated by your ATS (Image credit: Universal Background Screening)

How it works

After you contact Universal Background Screening using the Contact Form, a staff member will create a customized screening program tailored to your specific needs. To develop this program, Universal will consider the specific liabilities related to your industry to determine which screening services are necessary.

Once you and Universal have agreed on the relevant checks and you have subscribed to their services, you'll be able to order background checks whenever you are ready to hire.

Because Universal operates a paperless system and is HR-XML certified, you can place a new order with just one click from within your Applicant Tracking System (ATS) of choice. Alternatively, you can enter a candidate’s details through a portal on Universal’s website.

Features

Universal Background Screening offers a number of services to its clients. One shortcoming is that there are no smartphone apps for Universal Background Screening.

Criminal Record Search

Universal Background Screening allows you to easily search court records for previous criminal activity (Image credit: Universal Background Screening)

Criminal Record Searches from the cornerstone of the offerings. The most local one is on the county level, the so-called County Court Criminal Record Search. It covers a minimum of 7 years, and encompasses court convictions for both felonies and misdemeanors. It gets conducted on-site at the local court house, with a turnaround time of within 2 days in 97% of cases. When a conviction gets identified, it includes the relevant case number, and the other details of the case such as any prison time or fines that the court ordered, and how the applicant was identified.

Expanding the search takes us to the Statewide Criminal Search that is offered, and covers 42 states. The results vary by the state, but often include the offense, court document number, and other relevant details should a conviction be found. In some cases there is an additional charge for this search, depending on the state, from a low of zero dollars in Alabama, to a high of New York that imposes a $95 search fee.

These county and state searches often get directed based upon the addresses that the individual has lived at, both currently and previously. Sometimes, the approach needs to be more widespread, such as with an individual without accurate prior address info. Universal Background Screening has this covered as well, starting with the USA CriminalSearch, which covers “Criminal history data from statewide court repositories from 22 states and Department of Corrections records from 45 states.” This reportedly covers 94% of the US population. The search can even be expanded further with a USA OffenderSearch that covers a nationwide sex offender registry. Finally, there is USA SecuritySearch, a national security database and antiterrorism database with fourteen sources.

Another differentiation point of Universal Background Screening is that this is verified information. This means that it is not merely the results of a search of a database, which can often be inaccurate due to unconfirmed hits, particularly with a common name. Rather, these searches are a curated result, with confirmed hits that can be trusted, and “Fully compliant with Section 613 of the Fair Credit Reporting Act (FCRA).”

Drug Testing

Drug testing for employment purposes is also available (Image credit: Universal Background Screening)

Beyond criminal background checks, there are also additional services available. First is the search of motor vehicle driving records, which captures data going back 36 months, and includes traffic violations, and license suspensions. Then there is the Employment Credit Report, that is tailored for employment purposes. It is a PEER (Pre-Employment Evaluation Report) from TransUnion, and gives a complete credit history to identify applicants that are potentially overextended, or not financially stable. It does not include account numbers, nor adversely affect the applicant’s credit score. Finally, there is drug testing, through a network of over 8,000 sites at SAMHSA-certified labs, that even can meet the stringent Department of Transportation (DOT) requirements.

Support

We can sum up that options for support with Universal Background Screening are direct, but not excessively plentiful. There is a postal address, but it is doubtful how many want to receive their support that way in our modern connected times. There are also direct phone numbers, with extra kudos for being toll free, and dedicated for service, but most folks don’t really pay for long distance these days anyway. We also found a fax number, and a direct email address. The final option we found was a support portal, where you enter the required fields, and you can essentially send a message for contact, although we would criticize the shortcoming that there is no option to include an attachment, which can be useful to send a marked up screenshot to detail the difficulty encountered.

In terms of the more advanced options, there really are not any to be found. We did not find a chat box, whether live nor an automated chatbot. Nor are there any self-serve options such as a FAQ, predone articles, webinars or a community forum.

The competition

Although Universal Background Screening is our top choice for the best employee background check service, it isn’t a great option if you need to order a low volume of screenings quickly. GoodHire is a service that offers pre-made screening packages and which may be worth checking out if you don’t want to waste time setting up a customized screening system, as you have to with Universal.

Sterling is another background check provider that sells custom solutions for clients in certain industries. Depending on your sector, you may find that Sterling has services that fit better with your specific sector than Universal’s screenings do.

Final verdict

Universal Background Screening is a significant contender in the candidate search market, particularly regarding pre-employment screening. The company's extensive search options offer employers a comprehensive approach to vetting potential hires. These searches encompass criminal background checks, employment verifications, education confirmations, and reference checks, providing a well-rounded view of a candidate's qualifications and background.

In addition to its search capabilities, Universal Background Screening offers ancillary drug screening services, which can be vital for organizations looking to maintain a safe and compliant workplace. Their customer support is also commendable, providing direct assistance to clients navigating the screening process.

However, there are notable areas for improvement. The absence of dedicated smartphone applications limits accessibility and convenience for users who prefer managing their screenings on mobile devices. Furthermore, the pricing structure can be opaque; potential clients often face frustration due to hidden fees associated with specific searches and the use of out-of-network centers for lab testing. This lack of pricing transparency can lead to unexpected costs that complicate organizational budgeting.

Despite these concerns, Universal Background Screening remains a solid option for organizations seeking thorough pre-employment screening solutions. Its comprehensive service offerings and customer support make it worth considering, particularly for companies that prioritize a meticulous hiring process. Continual technological improvements and pricing clarity could further enhance its standing in the competitive landscape of background screening services.

We've also highlighted the best background check services for individuals.

LibreOffice review
7:40 pm | December 17, 2021

Author: admin | Category: Computers Gadgets Pro | Comments: Off

The appropriately-named LibreOffice serves as a comprehensive office software suite designed for individuals seeking a feature-rich office suite without incurring financial obligations. In other words, it makes for one of the best Microsoft 365 alternatives

While the necessity of office software for so many daily tasks is universally acknowledged, not all individuals have the means to allocate significant resources towards acquiring this vital software. Fortunately, a plethora of free alternatives exist, offering a wide range of functionalities comparable to those found in leading software such as Word, Excel, PowerPoint, etc.

While Microsoft Office is a well-known option, it is more suitable for professionals, businesses, and users who can afford to spend a significant amount of money on software. LibreOffice, on the other hand, offers a competing suite of office software that is equally exceptional, versatile, and feature-rich, but it comes at no cost to its users. Therefore, LibreOffice is a better choice for individuals and organizations looking for a free and comprehensive office software solution.

LibreOffice, an offshoot of the OpenOffice project, manages to stay competitive with premium office software through the relentless efforts of its dedicated team of coders. These enthusiastic individuals volunteer their services to develop and maintain the software, consistently delivering regular updates and new features to keep LibreOffice at the forefront of the industry.

How does LibreOffice compete with the well-known and widely used Microsoft Office? The answer lies in its six component programs,  which provide all the essential features expected in an office suite:

  • Writer (word processing)
  • Calc (spreadsheets)
  • Impress (presentations)
  • Draw (vector graphics)
  • Math (mathematical formulae)
  • Base (databases)

LibreOffice's compatibility with Microsoft Office file formats makes it an attractive option for professionals looking to cut costs without compromising their workflow or collaboration with clients. You can save and open various formats, including Microsoft file types like DOC, DOCX, PPT, and PPTX, ensuring seamless integration with Microsoft Office users. Whether you're migrating from Microsoft Office or seeking an alternative, LibreOffice offers a smooth transition, enabling you to continue working with your existing files without disruption.

Instead of being viewed as a free alternative to Microsoft Office, this tool can be considered a serious contender. It offers a compelling proposition that challenges the traditional notion of paying a premium for its competitor.

LibreOffice: User experience

LibreOffice provides two distinct interface design options: a classic system of toolbars and icons, or an alternative NotebookBar, which is comparable to Microsoft Office's ribbon interface introduced in 2007. Each design has its distinct advantages: the NotebookBar allows for a smoother transition from Microsoft Office, while the classic layout offers the benefit of displaying all tools at once, enabling easy navigation using a keyboard instead of a mouse, if desired.

Aside from the absence of built-in cloud storage in LibreOffice, which can be readily addressed by installing Dropbox desktop software, the open-source suite offers comparable functionality to Microsoft's productivity toolkit. This integration allows seamless access to your Dropbox account, making it appear as a regular folder on your computer.

While LibreOffice's collection of templates may appear less extensive compared to Microsoft's, this shortcoming can be easily addressed. The project's online repository offers a vast range of downloadable templates, allowing users to customize and create documents. Additionally, plugins expand LibreOffice's capabilities, providing advanced grammar tools, language packs, enhanced accessibility options (including export for braille embossers), and integration with other programs like the mind-mapping tool Freemind.

LibreOffice offers a remarkable alternative to traditional office software suits. Experience the freedom of using LibreOffice for all of your office suite needs.

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Oura (Generation 3) review: An excellent, unobtrusive sleep tracker
7:06 pm | December 16, 2021

Author: admin | Category: Computers Gadgets | Comments: Off

Two-minute review

The third-generation Oura ring might look like its predecessor, but inside there are some big upgrades that make it even better at tracking – and improving – your daily habits.

First, a little background: Oura is a smart ring, an emerging category but one Oura is top of. For now, at least. It's lined with sensors, which measure biometric data 24 hours a day, and uses it to help you strike the right balance of rest and activity. The fact that it’s a ring means you have to rely on its well-designed smartphone app when you want to check your stats, but also means that heart rate data is more accurate, as the blood vessels in your fingers are much closer to the surface than those in your wrist.

The latest Oura, released back in 2021, has a brand new optical heart rate sensor that now tracks data 24 hours a day meaning you can spot-check your pulse any time, and easily review changes over time. It also means the app has much more data to draw on when assessing your activity and recovery habits, making its guidance much more accurate and useful. It's our top choice for best sleep tracker, at least while we wait to see if the forthcoming Samsung Galaxy Ring can knock it off its perch, or perhaps an unannounced Oura Ring 4.

There’s a new SpO2 sensor, as well, which also benefits from being on your finger rather than your wrist, plus seven temperature sensors to track changes in skin temperature.

Oura (Third Generation) smart ring

(Image credit: Future)

The Oura app collects and analyzes all this data, but never gives you figures without context. No matter how far you drill down through the graphs and charts, there’s always a detailed explanation of how it was calculated, what it means, and what action you can take to improve your rest/activity balance. Your heart rate variability is lower than usual, which means you may be stressed – perhaps consider a relaxation session. You got to bed on time, but had less REM sleep than you should – consider cutting back on the caffeine.

Along with the latest ring, Oura has also introduced a subscription plan, which will give you access to extra tools and insights for a monthly fee. The ring comes with a six-month trial, and existing Oura users who decide to upgrade will get free lifetime membership.

Before you place your order though, you should know that some of the ring’s most interesting features have yet to launch. Automatic workout tracking, for example, isn’t yet available to Android users, and the ability to track your heart rate during exercise is scheduled to arrive in early 2022. Most of Oura’s member-only features are still in development too.

Oura (Third Generation) smart ring

(Image credit: Future)

Price and release date

  • Released November 2021
  • Same price as second-gen Oura ring
  • Optional membership subscription

The third-generation Oura was released on November 16 2021, and costs $299 (about £230 / AU$420). That’s the same as the starting price of the second-generation ring, but this time there’s no premium diamond-set version available. The ring can only be bought direct from Oura, but worldwide shipping is available.

The price of the ring includes a six-month Oura membership. Once that expires, you’ll need to pay $5.99 (about £4.50 / AU$8) per month to maintain your subscription if you want to keep access to premium features. If you’re upgrading from a second-gen Oura ring, you’ll get lifetime membership for free.

For comparison, Apple Fitness Plus costs $9.99 / £9.99 / AU$14.99 per month, and Fitbit Premium is $9.99 / £7.99 / AU$15.49. These both offer a lot more features than Oura’s membership plan, but they’re also much more established; the Oura subscription service has only just launched, and should receive lots of extra tools over the coming months and years.

Oura (Third Generation) smart ring

(Image credit: Future)

Design

  • Clean, simple look
  • Choice of four finishes
  • Updated shape

From the outside, the Oura looks like a simple metal band, but look closer and you’ll see that it’s lined with sensors that sit against your finger.

Before you order your ring, Oura will send you a set of plastic blanks so you can find the best size for your hand, and get used to how it’ll feel to wear the device during everyday activities. Oura advised us that, unlike the second-gen model, the sensors in the new ring works best when worn on a finger rather than your thumb. Thankfully, it’s smooth and comfortable, which is important for a device that you’ll be wearing all day and all night.

Oura (Third Generation) smart ring

(Image credit: Future)

It comes in four colors (metallic silver, black, or gold, and a matt black finish called ‘stealth’), and is completely plain except for a small flat section that sits on top of your finger, and is reminiscent of a signet ring. This is a new feature for the third-gen ring, and gives its designers a tiny bit of extra space for its internal components. It’s no heavier than its predecessor though, and still weighs between four and six grams.

Its charger is a simple black plastic stand that connects to a USB cable, with a white LED that illuminates when the ring is connected.

Features

  • Upgraded heart rate sensor
  • Seven temperature sensors
  • New SpO2 sensor

One of the biggest benefits of a smart ring over a watch is that the blood vessels in your fingers are closer to the skin than those in your wrist, which should result in more accurate heart rate measurements. It therefore makes sense that the biggest upgrade to the Oura 3 is a new optical heart rate sensor, which now measures your pulse 24 hours a day.

The second-gen Oura excelled at tracking your wellbeing while you sleep, but constantly measuring your heart rate during waking hours as well means that there’s much more data for the app to draw upon in order to assess your activity, wellbeing, and recovery.

Oura (Third Generation) smart ring

(Image credit: Future)

The new ring also has seven skin temperature sensors, which allow it to measure changes in your baseline temperature that could be caused by exercise, stress, or your menstrual cycle to predict your period more accurately than a simple calendar. Period prediction is currently in beta for iOS users, and should be rolling out for Android in the near future.

The final addition to the ring is an SpO2 sensor, which tracks blood oxygen saturation throughout the night. Like the heart rate sensor, this benefits from being against your finger due to the closer proximity of blood vessels to the skin’s surface, so its readings should be more accurate than those from a watch.

Performance

  • Long-term use gives more accurate results
  • Data clearly presented and explained
  • Workout tracking is a work in progress

First of all, it’s important to note that you’ll need to use the Oura ring for at least a couple of weeks in order to establish baseline habits – and the longer you use it, the more accurate and useful its reports will be.

Like its predecessors, the third-gen Oura is designed to help you strike the right balance of activity and rest, keeping moving enough to maintain and improve your fitness, while getting enough sleep and quiet time to recharge for the next day.

The ring connects to the Oura smartphone app (available for Android and iOS), and your biometric data is synced automatically throughout the day. All your stats are presented clearly in a nicely designed dashboard, and you can browse through more in-depth analysis by tapping on three categories: readiness, sleep, and activity.

Oura (Third Generation) smart ring

(Image credit: Future)

Each day, you’ll be given a readiness score based on how well you’ve managed to balance activity and rest, and how much energy you have for the day ahead. This is a feature that Fitbit has recently added to its own app, though only for Fitbit Premiums subscribers, and Oura’s score takes more metrics into account.

Like most fitness trackers and smartwatches, Oura also gives you a sleep score when you wake (presented as a percentage and a semicircular chart so you can quickly check it at a glance first thing). This takes into account not just how long you spent asleep, and in which sleep stages (light, deep, and REM), but also factors including your heart rate and bedtime schedule.

Finally, the dashboard will present you with an activity goal, which you should aim to complete before the end of the day. You’ll be told how many calories you should aim to burn through activity based on your age, gender and daily readiness, and the app will estiamte roughly how long you should spend walking to achieve this. More intense activities like running or cycling will fill the activity progress bar faster.

Over the first few days and weeks, Oura will build up a picture of your activity and sleeping habits, plus baselines for your temperature and heart rate. The app can then identify and interpret any deviations from these norms.

Oura (Third Generation) smart ring

(Image credit: Future)

Rather than simply presenting this as raw data, the Oura app processes it in various interesting ways that help you understand your daily habits. For example, delving into your heart rate data will allow you to see something called ‘restorative time’ – periods during the day when both your body and mind are recharging. This is calculated using not just your heart rate, but also the temperature of your hands; if your hands are relatively warm and your heart rate is low, it’s likely that you’re taking some time to relax.

In our tests, we were particularly impressed by the ring’s ability to differentiate between time spent in bed and time spent actually asleep; something many dedicated sleep trackers struggle with. We also appreciated its ability to detect naps. Many fitness trackers fail to tell the difference between a few minutes of rest during the day and a full night’s sleep, and award you a low score if you take a quick siesta in the afternoon. Oura identifies naps, prompts you to confirm them in the app, and integrates them into its analysis of your sleeping patterns. Naps will also be factored into your daily readiness score – and if you’re not sleeping well at night, you may be encouraged to avoid them later in the day.

We found that activity detection seemed to be the Oura ring’s weakest point. The new all-day heart rate tracking appeared to accurately reflect changes in exercise intensity, but we would sometimes receive notifications that we’d achieved our daily activity goal while doing something like cooking, or even brushing our hair.

Oura (Third Generation) smart ring

(Image credit: Future)

Oura rolled out automatic workout detection for iOS users in February 2021, but this feature doesn’t yet seem to have reached Android. The app will detect if you’ve completed some intense activity, and will count it towards your daily goal, but if you want to get specific you’ll need to enter the workout details yourself. To do that, tap the plus icon on the main dashboard and enter the time you began, the type of activity, and the duration. The app will then calculate the calorie burn and factor the exercise into your daily metrics.

Hopefully automatic workout detection will arrive on Android before long – and it should be quite refined when it does. Each time the iOS app identifies a workout, it will prompt the user to report back on whether or not it was accurate, helping to fine-tune the algorithm.

In early 2022, Oura is also planning to introduce a feature that will allow you to track your heart rate during workouts, and get insights into your exercise after you’ve finished. We’ve few details at the time of writing, but a preview of the tool shows a map of a running route, so the tool will presumably use your phone’s GPS chip to track your location.

Member benefits

  • Sleep sounds available in the app
  • Lots more content on the way

The Oura app received a major upgrade to coincide with the launch of the third-generation ring, and now contains several extra tools for paid-up members. Right now these are mostly sleep and relaxation aids, but the company promises that subscribers can look forward to “an ever-growing suite of features, insights, personalized recommendations, guided audio sessions, science-based educational content, and more.”

In short, it sounds very much like a new competitor to the likes of Fitbit Premium, Apple Fitness Plus, and the recently launched Amazon Halo Fitness service.

To get a taste of things to come, tap the menu button at the top left of the Oura app, and you’ll see a list of additional options including ‘Sleep sounds’. These are guided meditation sessions and relaxing stories to help you wind down before bed, or whenever you want to chill out. The selection is quite small at the time of writing, with three meditations and three stories, but each one is very nicely presented, and can be accompanied by a soothing background sound like white noise, waves, or rainfall. It’s a strong start, and we’re looking forward to seeing what else Oura adds over the coming months for subscribers.

First reviewed December 2021

Oura (Third Generation) smart ring

(Image credit: Future)

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Lightspeed POS review: Pros & Cons, Features, Ratings, Pricing and more
4:44 pm | December 15, 2021

Author: admin | Category: Computers Gadgets | Comments: Off

View offers at Lightspeed here

Lightspeed is a Canadian point of sale (POS) and e-commerce software vendor. The company was founded in 2005 to provide POS systems to online and physical retailers and has grown rapidly since its launch. In 2014, it began providing payment solutions for the hospitality industry.

Lightspeed’s operations are divided into four main divisions; Retail, eCommerce, OnSite, and Restaurant. The company currently serves over 160,000 customers and processed tens of billions of dollars worth of transactions last year. It brought in over $600 million in net revenue in the same period. 

In 2021, Lightspeed changed its formal name from Lightspeed POS, Inc to Lightspeed Commerce Inc. This name change reflected its strategic shift from point-of-sale systems to broader online and brick-and-mortar commerce tools. The company is headquartered in Montreal, Canada. 

Competitor products include AirPOS, Shopify, EposNow and Square POS.

Read next 💡

Hike POS hardware with monitor, card reader and receipt printer

(Image credit: Hike)

Wondering what the best POS systems for small businesses, and best POS for retail are? 

We've written all about how to choose the right POS system for your business, and 9 inspiring ideas on how to use POS system customer data to help you get the most from your point of sale solution. 

Lightspeed's iPad and desktop solutions

Lightspeed's iPad and desktop solutions (Image Credit: Lightspeed)

Lightspeed POS: Plans and pricing

Lightspeed offers different pricing for its point-of-sale systems to physical retailers and restaurants. Besides, it’s unlike other systems where you pay one-time for the hardware. Lightspeed requires an ongoing monthly subscription if you want to use its POS system, and you’ll have access to the software as long as you renew your monthly subscription.

There are four plans both for retailers and restaurants:

Retailers

Lean: $89 per month. This plan gives you access to the POS software and an integrated payments processing solution.

Standard: $149 per month. Everything in the Lean plan plus software tools for accounting and setting up an online store.

Advanced: $269 per month. Everything in the Standard plan plus advanced reporting & analytics tools and loyalty plans for customers.

Enterprise: Custom pricing (contact the sales team for a quote). You can get personalized consultation services, an assigned customer support staff, and negotiate your transaction fees.

Restaurants

Essentials: $69 per month. A customizable POS system, menu manager, floor plan manager, advanced reporting, integrated payments, and several other features that make running a restaurant easier.

Plus: $189 per month. Everything in the Essentials plan plus an online ordering system, order at pay and table system, contactless payments, cloud-based monitoring, and multi-location management.

Pro: $399 per month. Everything in the Plus plan plus raw API access to customize the payments experience.

Enterprise: Custom pricing (contact sales team). A personalized hardware and software system, unlimited consultation services, and a dedicated support team.

The fee for processing payments is a separate 2.6% + 10¢ for every successful card transaction.

Restaurant pricing

Lightspeed Restuarant pricing (Image Credit: Lightspeed)

Lightspeed POS: Features

Hardware

Lightspeed does not have its own special hardware system, unlike many other POS vendors. You can use it with an iPad or buy POS hardware from Verifone; e285, P400, or 400m. You'll also need to buy other individual accessories such as a receipt printer, cash drawer, and barcode scanner. For convenience, Lightspeed offers a hardware kit that includes an iPad stand, kitchen printer, receipt printer, and cash drawer; you just need an existing iPad.

Using an iPad or off-the-shelf POS hardware saves significant costs, unlike many other POS providers that require you to buy or rent their specialized hardware that can cost hundreds or thousands of dollars. You can even use hardware from different brands, while Lightspeed focuses on providing point-of-sale software.

Payments Processing

Lightspeed offers its own solution that enables you to receive payments from customers' cards. There’s no setup fee and the system is easy to set up. Once it’s up and running, you’re free to accept payments from all major debit and credit cards. The pricing is simple; 2.6% + 10¢ for every successful transaction.

Depending on your plan, you can get access to other tools that help you manage and report sales. For example, you can integrate the payment system with your accounting software to automatically record every sale instead of doing that manually. You can also monitor your sales reports in real time from any device (as long as you have the correct login details).

If you run a restaurant, you can set the POS system to split bills among groups and allow each individual to pay at different times. You can set the prices of items beforehand and just select the items that the customer chooses to automatically calculate the price. These extra features make Lightspeed an ideal POS solution for retailers and restaurants.

eCommerce Tools

Some pricing plans also give you access to Lightspeed’s tools for setting up an online store. You can create a professional online store, add inventory, and collect payments from customers with ease. You can even connect your website to social media platforms and other online marketplaces to get sales.

Lightspeed's POS software running on an iMac and iPad (Image Credit: Lightspeed)

Lightspeed's POS software running on an iMac and iPad (Image Credit: Lightspeed)

Lightspeed POS: Interface and use

Lightspeed offers a lot of good features, but one of the major complaints we observed is that the platform has a clunky interface. Truly, Lightspeed isn’t as user-friendly as many other POS software vendors, owing in part to having many features that you might find difficult to navigate. However, it’s not impossible to adapt and become used to the platform.    

Lightspeed order on an iPad (Image Credit: Lightspeed)

Lightspeed order on an iPad (Image Credit: Lightspeed)

Lightspeed POS: Support

Lightspeed offers customer support through email, telephone, and live chat. The company has different telephone support lines depending on the country you’re calling from. Email response is quick (under 24 hours) and so is live chat. Customers often praise Lightspeed for having stellar customer support.  

Lightspeed mobile card reader (Image Credit: Lightspeed)

Lightspeed mobile card reader (Image Credit: Lightspeed)

Lightspeed POS: The competition

Stripe and Clover are two popular competitors with Lightspeed’s POS system. Unlike Lightspeed, Stripe lets you purchase hardware one-time and you don’t pay any recurring subscription fees. Its transaction fees are slightly more expensive; 2.7% + 5 cents.

Clover requires a monthly subscription fee just like Lightspeed. But, you can get much lower transaction fees (2.4% + $0.10) depending on the plan you pick.

Lightspeed POS: Final verdict

Lightspeed is a good point-of-sale system that we’ll recommend to every retailer or hospitality business. It is easy to set up and makes accepting payments as easy as possible. However, beware of some slight drawbacks such as a clunky interface.    

Further reading

You may also like our articles on the best POS systems for restaurants and best POS for food trucks, or 9 inspiring ideas on how to use POS system customer data.

Shopify POS Review: Pros & Cons, Features, Ratings, Pricing and more
4:35 pm |

Author: admin | Category: Computers Gadgets | Comments: Off

Shopify may need no introduction because it is the most popular e-commerce software vendor globally. The company was founded in 2006 by an entrepreneur named Tobias Lütke who struggled to build an online store for snowboarding equipment and set out to build his own e-commerce software to make it easier. Observing that the software was good, he switched his focus from building an online store to providing tools for retailers that needed to build one.

Shopify’s e-commerce software has enjoyed paralleled growth and garnered millions of customers across the globe. By 2016, the company had nearly $400 million in annual revenue, and that figure exploded to $4.6 billion by 2021 after the Covid pandemic spurred an online retail boom.

Shopify forayed into point-of-sale systems in 2017 by releasing a Bluetooth-enabled debit and credit card reader for brick-and-mortar stores. Since then, it has built more POS products and turned them into a major source of revenue. The company is based in Ottawa, Canada.

Read next

Shopify POS

Shopify's wide range of plans (Image Credit: Shopify) (Image credit: Shopify)

Shopify POS: Plans and pricing

Shopify offers two point-of-sale plans; Lite and Pro. Lite is included for every user who has an existing Shopify plan, while Pro costs $89 per month per location in addition to the cost of the Shopify plan. 

The three main Shopify plans you can choose from include;

Basic: $39 per month, or $29 per month billed annually. This plan gives you access to basic reports, 2 staff accounts, and up to 1,000 inventory locations.

Shopify: $105 per month, or $79 per month billed annually. This plan provides 5 staff accounts, professional reports, and up to 1,000 inventory locations.

Advanced: $399 per month, or $299 per month billed annually. This plan provides 5 staff accounts, professional reports, and up to 1,000 inventory locations. This plan includes 15 staff accounts, a custom report builder, and up to 1,000 inventory locations.

As for point-of-sale transaction fees, each plan comes with a different structure;

- Basic: 2.7% 

- Shopify: 2.5%

- Advanced: 2.4%

Note that Shopify lets you try each plan for just $1 per month for three months before paying the full price. 

To accept payments, you must buy a Shopify card reader or a full terminal known as POS Go (this cost is one-time and includes a 1-year warranty). POS Go costs $399 or $429 including a pouch for the device. The card reader costs $49 and an extra $39 if you want a dock.

Shopify POS features

Shopify delivers a fantastic user experience on its POS app (Image credit: Shopify POS)

Shopify POS: Features

Hardware

The POS Go is an all-in-one terminal that includes a card reader and barcode scanner. You can use the scanner to automatically detect the price of an item and the card reader to receive the money from the customer. This device accepts tap, chip, and swipe payments. It has a 5.5-inch high-definition display and a long battery life to ensure you can use it for a whole business day after a full charge.

The smaller card reader lets you accept tap and chip payments from customers but not swipe. It connects wirelessly to a tablet or via Bluetooth to a mobile phone. It is compact and easy to handle, meaning it is suitable for businesses that operate on the go, e.g., farmer's markets.

Shopify Payments

Shopify offers a payments processing solution that lets you charge money to all major debit and credit cards. Your customers can insert their cards, tap them, or swipe them depending on the type of hardware you chose. There's also Tap to Pay, which lets you accept payments on your iPhone without any additional hardware. The pricing is transparent -- between 2.4% and 2.7% on each successful transaction -- with no hidden fees or setup fees.

Inventory Management

One of the major pain points that retailers face is managing their inventory; knowing which products are available at a given time and the prices for each of them. The good thing is that Shopify provides features to help.

You can take stock of each item and assign products to different locations and channels using Shopify's software. You can also perform accurate inventory counts with your barcode scanner after receiving goods. You can set the system to alert you if an item is running out of stock or to provide sale item suggestions. Likewise, you can get detailed reports to track your sales; what products are selling faster, what products aren’t selling, which products should be restocked, etc. 

Shopify POS interace and use

You can also purchase additional POS hardware if needed (Image credit: Shopify POS)

Shopify POS: Interface and use

One of Shopify’s main selling points is its intuitive and visually-appealing interface. Despite packing so many features, Shopify’s developers managed to design and build an app that’s easy to navigate. The interface is minimal, uncluttered, and looks appealing to both you and your customers. You’ll likely find it easy to set up Shopify’s point-of-sale system and use it routinely.    

Shopify's point of sale software ease of use is undoubtedly its greatest strength. 

Providing sufficient performance and user friendliness can be a difficult balancing act, but it’s one Shopify POS pulls off commendably. 

You get a free 14 day trial without having to hand over your company credit card details, so you can see just how easy it is to do business with. During the trial, you're offered a user dashboard with a friendly intro video giving you a guide to the POS platform. 

The dashboard is intuitive and allows you to handle basic tasks with locations, additional products, taxes, payments and set up systems. On the left hand column, you can view some of your key data such as orders, customers, discounts and any marketing activity. 

Shopify POS: Support

Shopify offers direct support through email, live chat, and telephone. You can contact the company’s support team at anytime and expect a quick response. There’s also an official Help Center where you can access articles and user guides on setting up and using Shopify’s POS system. Likewise, there’s an official forum to interact with other Shopify users and exchange solutions to each other’s problems. 

In-store

A business owner using Shopify POS to complete a transaction (Image Credit: Shopify)

Shopify POS: The competition

There’s no shortage of POS systems rivaling Shopify’s. Stripe and Clover are two popular competitors. Stripe has higher transaction fees but you don’t need to pay any recurring subscription fee after buying the hardware, unlike with Shopify. Clover has much more expensive hardware than Shopify but similar transaction fees. 

Other competitors include AirPOS, EposNow and Square POS.

Shopify POS: Final verdict

Shopify’s point-of-sale system is one of the best that we’ve seen so far. You’ll hardly find another POS system that is this intuitive and offers so many features. The main drawback is that Shopify is much more expensive than the competition; you’ll first need a Shopify susbcription then an extra $89 per month per location if you want all point-of-sale features. 

We've rated the best merchant services.

Planner 5D review
12:30 pm |

Author: admin | Category: Computers Gadgets Pro Software & Services | Tags: | Comments: Off

3D Home design is a complex affair, so it’s always impressive when developers turn this into an online service which you can access and work on from the comfort of your favourite web browser. Not all of them succeed, mind, as the constraints of working online can affect performance, flexibility, features, and even interface design. So where does Planner 5D stand against the best interior design software?

Planner 5D: Pricing & plans

  • A free tier, a free one-week trial of 'Professional' trier, and a range of other subscription plans and a bespoke service

The best way to check out a service is to be able to try it for free, and Planner 5D understand that. In fact, they offer two ways to do it. The first one is the simplest option: sign up to the ‘Free’ tier. It allows you to create and share as many projects as you want, and work across devices. There will be limitations of course, such as a restricted catalog and an inability to access high quality renders.

The first paid tier is ‘Premium’. With it, you gain access to automation tools to speed up the creation of projects, over 8,000 furniture items, 5 renders per month, and the ability to turn a file or image into a 3D plan. All this, and more, can be yours for $5 a month on an annual plan (or $20 on a month by month basis).

Next is ‘Professional’, which includes features such as unlimited 4K renders, being able to upload 3D models in various file formats, moodboards, 360˚ panoramas, custom branding and more, for $33.33 a month on an annual plan, or $50 on a month by month basis. This is also the only tier you can try free for a week (although you’ll need to give them your card details to access it, and you’ll have to remember to cancel it should you decide it’s not for you).

Finally, there’s ‘Enterprise’, for those who need more high-end features. This is a custom tier, so the subscription price will also be bespoke.

You can check out Planner 5D by clicking here.

Planner 5D: Interface

Planner 5D home design software during our review

The Wizard helps you create a room and furnish it in seconds (Image credit: Planner 5D)
  • Although the interface that greets you when you login feels cluttered, the one designed when you’re into your project is sleek, well organised, easy to understand and very responsive.

Once you’ve created an account, you’ll be graced with quite a busy interface, with drop down menus at the top, a sidebar to the left, and the rest of the window dedicated to any project you previously created.

To create a new project, all you have to do is click on the appropriately named ‘New Project’ button. You’re offered a few options, such as starting with a blank slate, uploading a plan created elsewhere, working off of a template, or using the ‘Smart Wizard’. There’s also an option to hire a designer, but since Planner 5D boasts that no design knowledge is necessary to use their service, we opted to ignore that one.

The Wizard does make things easier and quicker, but we were disappointed not to have full control over the room’s dimensions, and the position of the windows and doors. Still, if you want something designed quickly based on a handful of available shapes, and randomly generated furniture placement, this is definitely the option to go for.

Planner 5D home design software during our review

Can’t find the object you’d like to add? No problem: provide a 2D image, and Planner 5D will transform it into a 3D object for you (Image credit: Planner 5D)

Once the automation is complete, you have full control over your project. This is were you gain access to an incredibly well implemented interface. At the top, you’ve got a menubar with undo and redo buttons, a tool to view and add additional floors, a properties section, a render one, and an easy way to switch between 2D and 3D views.

To the left is a sidebar containing all the tools you’ll need during the creative process, from building tools, to furniture, and plants, as well as a section reserved for the items you’ve used recently (to make it easier to find them again), and your favourites. Everything is well organised, easy to find, and very responsive.

Planner 5D: Building a Project

Planner 5D home design software during our review

Planner 5D has a wide range of furniture, for both indoor and outdoor (Image credit: Planner 5D)
  • Numerous options, coupled with complete versatility and the ability to effortlessly switch between 2D and 3D, while being able to do (almost) everything in either view. We had no complaints.

Having a good interface is one thing, but it’s how it responds to your commands that can make or break a service. And here, Planner 5D truly excels. We mentioned how well organised the tools were: clicking on the category you’re after in the sidebar, expands it. From there, you’re given a number of sub-categories, and within those, multiple examples of items you can use.

Adding rooms is super easy: select the basic shape and it’s instantly added to your project. You can then reposition it. Altering its dimensions is just a question of clicking on a wall to select it and bringing up coloured knobs on either end. Use those to resize that wall, or drag the entire wall to preserve its length but change its position (any wall connected to the one you’re changing will be altered as well so they remain connected).

Windows and doors snap to any wall they near as you drag them, matching that wall’s angle in the process. When it comes to furniture, you have great flexibility in placing anything that’s available into your project. You can even group objects together, making it easier to move them all in one go.

One feature we were very impressed with was the ability to import the image of an object into Planner 5D (as long as it has a transparent background), and the service will turn it into a proper 3D object for you. We tried it on a handful of objects and the results were remarkably good.

Adding furniture is one thing, but you’ve also got options to apply different materials to your inner and out walls, along with the flooring. It’s also possible to change an object’s base material and colour. You can actually have a lot of fun with that as Planner 5D doesn't restrict you to sensible choices: want to cover your armchair in wallpaper and have a sofa made of brick? Go for it!

Planner 5D not only allows you to design a multi-storey building, you get to have fun with landscaping as well. You have lawns, plants, lighting, even greenhouses, garages and pools.

You'll find it’s pretty effortless to switch between 2D and 3D views, as you're able to do almost everything in either view: add and alter furniture, move doors and windows, the lot. The only thing we found we were unable to do in 3D was adding and resizing walls and floors, but that still gives you a great amount of options to work in the environment of your choice - nearly all the time.

Planner 5D: Shares and Renders

Planner 5D home design software during our review

You can render high quality views of your design to share with others (Image credit: Planner 5D)
  • You’re offered a generous number of options to share your work, from providing a URL of the project itself, to creating high quality renders, and even 3D walkthroughs (although those take a long time to render).

You have a few options open to you when it comes to sharing your project with others. You can print a copy of what you see, get a link so others can have a look at it online, (they’ll be able to explore, but won’t be able to alter it unless they have an account themselves), or export the design as a DWG or DXF file. If you just need to create images, you can take a basic screenshot of what you currently see, create high-resolution renders or even a video walkthrough. All options are easy to set up and organise.

All in all, Planner 5D is a very well designed service, is easy to use, and allows you to create projects very quickly. Selecting and editing objects is intuitive, and measurements are always on display when working in 2D, helping you remain accurate at all times. If there's any downside, it’s that it's a resource hog: even with nothing else open, creating a project quickly kicked in the fan on the MacBook Pro we were using for this review, and they remained for the duration (the battery took a beating too).

Should I buy Planner 5D?

Planner 5D home design software during our review

Altering walls is a simple matter of dragging the wall itself or its edges - but this can only be done in 2D (Image credit: Planner 5D)

Buy it if...

You need to do 3D design from any computer, without having to install any software, and you require a lot of versatility in the way you create a project.View Deal

Don't buy it if...

You don’t like the idea of a 3D design service that’s accessed via a web browser which uses so much of your computer’s power.View Deal

We've also reviewed the best architecture software and best landscape design software

Kobo Libra 2 review
9:45 am |

Author: admin | Category: Computers Gadgets | Comments: Off

Kobo Libra 2: Two-minute review

When it was announced back in October 2021, the Kobo Libra 2 didn't seem like much of an upgrade over the Libra H2O, at least on paper. However, what little changed made the ereader an absolute winner, particularly when it comes to value for money. And it remains so even after all this time and newer models having been released since.

In the time since its launch, Kobo has quietly increased the price of most of its current ereader models, but at launch the Libra 2 was almost the same price as the H2O – just $10 / £10 / AU$10 more in fact. However, the features the Libra 2 boasts still makes it worthwhile despite the price rise.

The Kobo Libra 2 uses the E Ink Carta 1200 screen that's still being used on newer models, 32GB internal storage, Bluetooth connectivity for listening to audiobooks via wireless headphones, and a USB-C charging port. That puts the Libra 2 in direct competition with Amazon’s 2021 edition of the Kindle Paperwhite, but the asymmetric design that allows you to use the Libra 2 single-handed just adds to its appeal.

Out of all those updates, the addition of audiobook support is arguably the headline feature. It’s taken Kobo a long time to catch up with Amazon in this regard, but Kobo fans can finally have their favorite titles read to them, as long as the audiobook has been purchased from the Kobo Store. Since the launch of the Libra 2, every other Kobo ereader has boasts Bluetooth support.

Additionally, Kobo has opened up its ebook and audiobook subscription service to more markets outside of Canada and select European countries but, at the time of writing, Kobo Plus has been made available in Australia and New Zealand, not in the US or the UK. Where available, you can sign up directly from the Libra 2’s home screen, giving you instant access to thousands of titles in digital or audio format.

Kobo has upped the internal storage capacity of its mainstream ereader, bumping it up from 8GB to a whopping 32GB (taking a leaf out of the Kobo Elipsa playbook). Another significant improvement over older ereaders is the replacement of the Micro-B charging port to a USB-C option, which has now become the norm across all ereaders. While that makes topping up the battery – which is a higher capacity compared to the Libra H2O – remarkably quick, it slows down dramatically after about 92%, which is our only complaint about the ereader.

There are some minor design changes to the Libra 2 as compared to its predecessor, but nothing to write home about. The thicker bezel has a cleaner look as the crease (found between the page-turn buttons and the screen) on the Libra H2O has been removed, and the new device is just a smidge bigger.

Despite the millimeter difference in size, the screen is still the same 7 inches of the Libra H2O, but is a touch more responsive because of the latest E Ink Carta technology. The difference in responsiveness between the older Libra and the new is minuscule, but if you’ve been using any other older Kobo, the Libra 2 is definitely worth the upgrade just in terms of performance and storage.

All the other Kobo perks are onboard, of course – a much wider file format support compared to the Kindles, a more streamlined user interface and, importantly, baked-in OverDrive and Pocket support.

Take all these individual ingredients, stir them into a single device and you’ve got the winning recipe for the best bang-for-buck ereader, despite the price hike. All we need now from Kobo is an ereader with a color display.

Audiobook player on the Kobo Libra 2

Audiobook support finally comes to Kobo ereaders (Image credit: TechRadar)

Kobo Libra 2 review: price and availability

  • Announced October 2021
  • Launch price of $179.99 / £159.99 / AU$279.99
  • Kobo Plus available in select markets

Kobo announced the global launch of the Libra 2 on October 6, 2021 for a price of $179.99 / £159.99 / AU$279.99. Since then, however, Kobo has upped the price tag to $189.99 / £169.99 / AU$299.99.

Despite the higher cost, the Kobo Libra 2 remains competitively priced, particularly when you take into account its storage capacity of 32GB. It's a lot cheaper than the 8GB Amazon Kindle Oasis’ $249.99 / £229.99 / AU$399 price tag, and even offers better value than the 2021 Kindle Paperwhite that will set you back $139.99 / £129.99 / AU$239 for 8GB of storage, a 6.8-inch display and no page-turn buttons. And it's priced well when compared to the 32GB Kindle Paperwhite Signature Edition, but for $189 / £179 / AU$289, you are getting wireless charging on the premium Paperwhite model.

The Libra 2 is available to buy directly from the Kobo Store online or at major retailers worldwide.

The Libra 2 (and the Sage with it) debuted Kobo Plus, an ebook/audiobook subscription service to Australia and New Zealand for AU$13.99 / NZ$14.99 / CA$9.99. There’s no word yet on Kobo Plus availability in the US or UK, but it has been available in Canada since 2019 and The Netherlands, Belgium and Portugal since 2020.

Comic frames Kobo Libra 2 in landscape orientation

The Kobo Libra 2 lets you read horizontally (landscape orientation) or vertically (portrait orientation) (Image credit: TechRadar)

Kobo Libra 2 review: design and display

  • Minor design tweaks
  • E Ink Carta 1200 display
  • USB-C port

Amazon might have been the one to pioneer the asymmetric design now shared by several ereaders, but Kobo seems to have embraced it completely. Out of the eight ereaders in its current catalog (the Libra H2O is still available in some markets), four have the page-turn buttons that make single-hand use so easy – clearly Kobo means for that design to stay and we’re all for it.

That design, though, has undergone a slight refinement. In the Libra H2O, there was a crease clearly visible on the thicker bezel, which is no longer there on the Libra 2. Even the little recess between the two page-turn buttons on the Libra H2O is gone, instead giving the Libra 2 a slightly cleaner look despite the plastic chassis.

Speaking of bezels, the other three are oh-so-slightly bigger… by a millimeter or so. It’s hardly noticeable, but that means the Libra 2 has its own sleepcover range. It’s also marginally heavier than the Libra H2O, weighing 215g compared to 192g.

Kobo Libra 2 USB-C port

USC-B charging finally comes to Kobo (Image credit: TechRadar)

The charging indicator light – which also blinks when the device is being powered on – is now lower down the thicker bezel, sitting almost in a corner. And on the side of the thicker bezel, close to the indicator light, is the USB-C port. This replaces the Micro-B socket that was on the older Kobos and Kindles, and can be used for both charging the ereader and transferring files from a computer.

The rear is still textured, offering a very good grip, while the power button, which is still recessed but not as deeply as in the Libra H2O, is easier to press in the Libra 2 as compared to the older model.

Also still recessed is the screen on the Libra 2 as in the older ereader, not lying flush with the bezels as on the Kindle Oasis or the Kobo Sage.

The display is still 7 inches, but it’s the latest E Ink Carta 1200 screen that boasts a 20% increase in response time and 15% better contrast compared to the Carta HD display on the Libra H2O. In real-world use, that difference is marginal as compared to the older Libra model – likely because it uses the same 1GHz processor as the predecessor – but a significant improvement compared to the older models like the Kobo Forma or Kobo Clara HD. Screen resolution, however, remains at 300ppi, but the new screen tech adds a dark mode where white text appears on a black background.

Page-turn buttons on the Kobo Libra 2 and Libra H2O

The crease and recess between the page-turn buttons on the Libra H2O (right, in black) has been removed from the Libra 2 (left, in white) (Image credit: TechRadar)

The Libra 2 shares the patented ComfortLight Pro screen technology available on all Kobo ebook readers, comprising white and amber LEDs arranged along the bottom of the screen that project light evenly upwards. And ‘evenly’ is exactly how it works – there are no bright spots or shadow areas, not even a light gradient considering the frontlight is unidirectional.

As before, brightness can be adjusted on screen via a slider on the top menu bar or by sliding a finger along the display beside the thick bezel. There are no ambient light sensors aboard, but the ability to set the light temperature to change from cool to warm (or vice versa) depending on time of day is available – something that’s missing on the more expensive Kindle Oasis.

Black Kobo Libra H2O lying on top of white Libra 2

The Libra 2 (below) is just a teensy bit bigger than the Libra H2O (top) (Image credit: TechRadar)

Despite weeks of use of the white model of the Libra 2, we couldn’t see a single scuff mark or oily fingerprint. We’re unsure whether the black option holds up as well, but if the H2O was anything to go by, it would look just as clean unless your hands are particularly oily or sweaty.

The entire ereader can be submerged in a maximum of two meters of water for up to 60 minutes, thanks to its IPX8 certification. If you’ve got the skill to read underwater (an amazing skill indeed), you can easily do so in the pool – while the touchscreen won’t quite work because the water tends to interact with the display, the page-turn buttons will keep you going.

Comic frame on the Kobo Libra 2

(Image credit: TechRadar)

Kobo Libra 2 review: ebook and audiobook experience

  • Auto-rotates orientation
  • Easy Bluetooth setup
  • Sideloaded fonts supported

We’ve been massive fans of the Kobo experience here at TechRadar – the UX is clean and keeps on improving with each firmware release. The update that debuted with the Libra 2, however, moved the Wishlist tab from out of ‘Discover’ and nestled it under the ‘More’ tab on the home screen – we think it’s old spot under the Discover tab was better, but this is us just nitpicking, really, and it didn't take long to get used to it. 

It’s pretty hard to fault the reading experience of a Kobo, particularly one that can be oriented in either landscape or portrait mode, or locked into either orientation. No matter how you like to read, the text on screen rotates instantaneously. In similar fashion, page refreshes are clean and barely noticeable.

The screen renders copy in sharp lettering, with several font sizes to choose from. You can even change the font to any of the default options, or sideload your preferred ones without a hassle. 

Audiobook availability on the Kobo Libra 2

You can get audiobooks from the Kobo Store or, where available, from the Kobo Plus subscription service (Image credit: TechRadar)

It’s not just the font support that’s great here; file support has always been Kobo’s strong suit. 15 file formats are supported, including PDF, JPEG, GIF, TXT, HTML and the two comic fonts of CBZ and CBR.

While reading regular ebooks is an absolute pleasure on the Libra 2, comics can be a little difficult on the 7-inch screen. Depending on how the comic or graphic novel is laid out, some frames or speech bubbles can get cut off.

But no matter the file size, we never found the device to slow down, hang or lag.

If you’re a fan of dark modes on all your digital devices, then you’ll love the Libra 2. The Carta 1200 allows for a dark mode and you can set the tablet to display white on black by heading to the Reading Settings pane. This, however, only makes ebooks appear in inverted colors, not the home screen or the settings panes. Even the top menu options available by tapping on the screen will be in the usual black-on-white setup and not in dark mode.

It’s a similar situation with the auto-orientation as well – this works only for ebooks (in any format), but it does not change the orientation of the home screen, which is always in portrait mode. That’s really not much of an issue at all, but it’s well worth mentioning.

Audiobook stats on the Kobo Libra 2

Get audiobook stats while listening to your favorite titles (Image credit: TechRadar)

The latest screen tech hasn’t removed the issue of ‘ghosting’ though. This is where you can occasionally see a light image of the previous screen/page – particularly if there are pictures – overlaid on the current page. This is an issue with every E Ink screen we’ve seen and, to be honest, the overlay is so light, you’ll either get used to it really quickly (if you’ve never used an ereader before) or barely even notice it. 

When it comes to audiobooks, you can only listen to ones you’ve purchased from the Kobo Store. Some libraries might give you access to audiobooks, but if they’re in MP3 format, they won’t play on the Libra 2. This is the first time we’ve seen Kobo go against its claims about the openness of its ecosystem, but it’s also the first time the company has offered audiobook support, and we hope Kobo makes it more inclusive in future.

Pairing with Bluetooth headphones was remarkably easy for us – just like how you’d do it on a phone.

The controls available on the Libra 2 are the play/pause options and skipping 30 seconds back and forth. Like a chapter list on ebooks, there’s a track list as well, which corresponds to different chapters in the book, and you can select any of those if you wish to start in the middle. The audiobook control panel also gives you access to statistics on the titles you’ve listened to, including how long you’ve listened, how much is left and a graphical representation of the chapters.

Audiobooks continue to play if you put the screen to ‘sleep’ and you can use your headphones’ controls to play and pause too.

Dark mode on the Kobo Libra 2

The new E Ink screen allows for a dark mode on the Libra 2 (Image credit: TechRadar)

As with all Kobo ereaders, having OverDrive on the device means you’ll be able to borrow ebooks from a local library that supports the platform – all you need is a library card. This feature works in most countries that Kobo is officially available, unlike Kindles where borrowing library books is only for US customers.

For anyone who uses Pocket to save and read longform web articles offline can log into their account on the Libra 2 and use the tablet to read those articles. 

Kobo Libra 2 review: battery life

  • 1,500mAh capacity
  • Excellent battery life
  • Quicker charging than before... sort of

Another upgrade over the Libra H2O on the new model is the battery capacity – that’s been upped from 1,200mAh to a more generous 1,500mAh. On a single charge, we squeezed out an average of 54 hours of use, and that includes a mix of reading, listening and browsing the Kobo Store, plus with Bluetooth and Wi-Fi always on, screen brightness set at 15% at all times and pages set to refresh once per chapter. 

To put that number into perspective, that’s about seven weeks of use for anyone who reads about an hour a day. Even if you’re an avid reader and spend three or four hours a day reading and browsing the Kobo Store, you’ll still easily eke out three weeks or more, depending on how bright you like your screen to be and how often you've got page refreshes set up for (yes, that does consume battery). And that’s remarkable for an ereader.

Topping up the battery, however, is a different story – and a confusing one at that. In testing, we found the Libra 2 went from an almost empty battery to 92% in about 50 minutes (a significant improvement)... but then slowed way, way down. While 'trickle charging' a battery as it approaches its full state is theoretically a good thing for its health and lifespan, the sheer difference in speed was baffling: that last 8% often took up to an hour to complete.

Kobo Libra 2 battery indicator

(Image credit: TechRadar)

Another unexpected behavior is the battery percentage displayed on the device’s ‘sleep’ screen as soon as you plug in the charging cable – it shows you the percentage at the time you set up charging, then gets stuck there. It doesn’t update as the battery tops up and is rather misleading as it gives the impression that the Libra 2 isn’t charging at all. That’s exacerbated by the fact that the indicator light stops blinking a minute after the charging cable has been attached.

The only way to reliably know that the battery is being charged is to keep the screen on and tap on the battery icon. This brings up a box that displays the ‘estimated time remaining’. The timer ticks down to zero seconds at about the 92% mark, after which it just displays ‘charging from USB’ for the remaining 8% or thereabouts. So even the Libra 2 doesn’t seem sure whether its battery has topped up or not after a certain point.

We’re unsure whether this is a software glitch and fixable via a future firmware update, but these battery shenanigans don’t affect the performance of the Libra 2 in any way. You can continue using it while it’s charging, even listen to audiobooks. And, to be honest, even if you stop charging the ereader at 92%, there’s days, if not weeks, of battery life available for you to not really worry about it.

Should I buy the Kobo Libra 2?

Kobo Libra 2 in white on a table with books

(Image credit: TechRadar)

Buy it if...

Don't buy it if...

[First reviewed December 2021]

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